Argox OS-2140 manual

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Table of contents for the manual

  • Page 1

    D E S KT OP B AR C OD E P R I NT E R OS-214plu s /OS-214 0D/ OS-2140 /OS-21 40Z / OS-2140DZ /OS-2140E User ’ s Manual W e bsit e: h ttp://www .argox.com I Proprietary Statement This manual con tains prop rietary infor mation o f Arg ox Info rmation Co. , Ltd. It is intende d sole ly f or t he informa tion a nd use of partie s ope r at ing and m a[...]

  • Page 2

    II loss) arising out of the use of or t he results of use o f or inabi lity to use su ch produc t, e ve n if A rgox Informa ti on Co ., Ltd. h as be en ad vise d of the poss ibility o f such da m age s. CAU TION: Any cha nge s or modifica tions n ot ex pressly app roved by the part y respon sib le for comp l iance cou l d void the use r's au t[...]

  • Page 3

    IV Media Sensor .. ... .... .... .... ... .... .... .... .. .... .... .... ... .... .... .... ... ... . 60 Therm a l Pr in t Head ... ... .... .... .... ... .... .... ... ... .... .... .... ... .... .... . 60 Replacing t h e Th er m a l Pr in t Head .. .... ... .... .... .... ... .... .... ... .. 63 Im po r tant notice d u ring T PH replacement .. [...]

  • Page 4

    6 P a c k ag e C on t en t s  Printer  Power Supply  Power Cord  Quick Installation Gui de  CD ROM  USB Cable  0.5 ” ID Core fo r Ri b b on  M edia Holder 7 Conne ct ing the Pow er Supply Connect the pow er supply as below. WARNING! Do not op erate the printer and power supply in a n area where they ca n get wet. M ake sur[...]

  • Page 5

    8 OS-2140E Power Cord 9 OS-214plus[...]

  • Page 6

    10 Getting to K now Y our Printer The illustrations th at follow describe th e printer’s parts, feature s, controls, and indicat ors. Parts and Fea tures OS-214plus/OS-2140D/OS -2140/OS-2140E/OS-2140Z /O S-2140DZ T op Cover Po wer Swi t ch H Co v er Po wer Indi cato r Ready I n d i cato r Fee d But ton 1 1 Media Hanger Ribb o n P i ck-up Ho l der[...]

  • Page 7

    12 Po wer Swi t ch Ribb o n Supp l y Ho l der Therm a l Pr in t head P l at en Ro l ler 13 Controls and Indicator s The printer’s controls and indicators are show n in the dia gram belo w . Th e following tabl e explains c o ntr ol and indicator functions. T op Cover Po wer Indic at or Ready I n d i cato r Fee d But ton Po wer Swi t ch[...]

  • Page 8

    14 Control / In dicat or Function Power Switch  On: turns on normal op erat i o n  Off: turns off pow er Note: Turn power off bef ore c o nnec tin g or disconnecting cables Power Indicator  Green light shows the powe r- on  Light off shows the pow er-off  Blinking light indicates error has occurred Ready Indicator  Green shows pri[...]

  • Page 9

    16 Media Com p artm ent Releas e L ever Prin t Head Modul e Releas e L ever Ribb o n Supp l y Ho l der 17 4. Unwrap the ribbon roll pack and separate the ri bbon r o ll and the bare core. 5. A ttach the edge o f the ribbon on the bare core and win d it a little bit onto the c ore. 6. Insert t h e ribbon roll i nto the supply holder. (Fir st snap in[...]

  • Page 10

    18 7. Tu rn back the print head m odule and then insert t he bare core i nto t he pick-up holder. (First snap i n the le ft s ide, and then the right sid e.) Ribb o n P i ck-up Ho l der Bare Cor e 19 8. Tu rn t he wheel o f t he print head m odule to ensure the ribbon is tightly wo und. 9. P r ess down the print hea d module firmly until you hear a[...]

  • Page 11

    20 Loading Media The OS-214plus/OS- 2140D/OS-2140/OS-2140Z/ OS-2140DZ/ OS-2140E printers offer Two di ffe re nt loading mod es: standard or with a cutter.  Standard mode allows yo u to collect each lab el freely.  Cutter mod e a utom atically cuts th e label after it p rint s. S t an d a r d M o d e 1. L i f t the top cover to expose the medi[...]

  • Page 12

    22 4. Click the med i a hanger back into the media compartment. 5. A li gn the media r oll to the left end. 6. Move the sh i e ld from rig ht to left until it leans a gainst the media. Media Com p artm ent Shield Media Roll 23 7. Unla tc h the print hea d module. 8. Hold t he print head modul e upright with one h and to allow the media to pa ss und[...]

  • Page 13

    24 10. Put the print he ad m o d ule do w n and press down firm ly until you hear a s nap. 11. Close the top cover an d turn on the print er or press the "FEED" button i f the printer is already o n. Prin t Head Modul e Fee d But ton 25 C u tt er M o de Note: For Cutter mode you mus t first install th e cutter and add the cutter baby boar[...]

  • Page 14

    26 11. Close the top c ove r a nd turn on the print er or press the "FEED" button i f the printer is already o n. Note: The "FEED" button does not make th e p ri nter cut. Cu tting occurs only when th e software is properl y set. 27 Calibrati on and Confi gu r ati on This section discusse s calibration, printi ng configur ation [...]

  • Page 15

    28 Resetting to Factory De fault Set ting s 1. Tu rn on the printer and w ait for 5 or mor e seconds. 2. P r ess t he "Feed" but ton for 10 seco nd s , and the "Ready" indicator and "P ower" indicator will go off in order. 3. W hen the two indicators reli gh t , release the feed button. 4. Th e printer feeds approximat[...]

  • Page 16

    30 Serial (RS-232) Interfa ce Require m en ts The required ca ble mu st have a ni ne -pi n "D" type male con ne ct or on one end, which is plugged into the mati ng s erial port l ocated on the back o f the printer. Th e other end of the signal inter face cable connects to a s erial port on the host c omputer. For technical and pi n-out in[...]

  • Page 17

    32 Parallel Interfa c e Req uire m en t s The required ca ble (I E EE 1 284-co m pliant is rec ommended) m ust have a standard 3 6-p in parallel connec tor on one end, which is plugged into the pa r allel port locat ed on the back of the printer. The other end of t he parallel inter face cable connects to the printer connector at th e host computer[...]

  • Page 18

    34 Ethernet Stat us/Activit y Indic ators LED Status Des cripti o n Both Off No Ethern et link detec ted Speed LED Green LED On: 100 Mbps link Off: l0 Mbps link Link/Act ivity LED Amber LED On: link up Off: link dow n Fl as h: ac t ivity Green LED Amber LED 35 Communica ting with the Printer The bundled prin ter driver can b e applied to all applic[...]

  • Page 19

    36 USB port on the printer and on the PC. 2. T urn on the printer . If the printer support s Plug -a nd-Play , and you have success fully connected it usi ng a USB cable, the n the Windows Add H ardwa r e W izard will automa tically detect the printer and dis play a dialog that all ows you to inst all a driver . Click Cancel and do not inst all the[...]

  • Page 20

    38 Then click “Next.” Ar gox OS -2 140 PPLA 39 6. Enter Printer name ( i.e. Argox OS - 2 1 40 PPLA) and select " do not share this print er”, and click "Next ". Argox O S-2140 P PLA[...]

  • Page 21

    40 7. Che ck all the data on t he showing screen, i f it is correct, click "Finish". Argox O S-2140 P PLA Argox OS-21 40 PPLA U SB002 7.1.9_M-5 41 8. Af ter th e related files hav e been c o pi ed to your sy stem, click "Finish". Installing printer ‘Argox OS- 2140 PPLA ’…[...]

  • Page 22

    42 9. Af ter driver i n stall ation is complete, click "Close". The driver should no w be installed. Installed printer Argox OS-2140 PPLA 43 Installing the Printer Driv er 1. T urn off the print er . Plug the power c ab l e in to the power socket on the wall, an d then connect t he other end of t he cable to printer's po w er sock et[...]

  • Page 23

    44 3. Und er OS-2 140 product sel ection prompt, cho ose Seagull Driver version and th en start i nstallation: Instead of the fla s h prompt above, an other way to i nsta ll Seagull driver is to r un the Driver W iz ard utility fro m the Installation Dir ectory w h er e t he S eagull driver f iles are located . 45 4. On t he prompt, W i ndows Print[...]

  • Page 24

    46 5. A ssign the directory t o keep Seagull driver, ( for example: C:Seagull) and click "Next". 47 6. Click "Finish".[...]

  • Page 25

    48 7. S elec t Install printer driv ers and Click "N ext" 49 8. S elec t model & emulation - the following example s are based on model OS-2140 PPLA: A rgox OS-2140 PP L A[...]

  • Page 26

    50 9. S elec t the port of t he printer and cli ck "Next". 51 10. Enter Printer name (i.e. Argox OS-2140 PPLA) a nd select "do not share this printer”, and click "N ext". Argox OS-2140 PPLA[...]

  • Page 27

    52 11. Check all the d ata on t he showing scr een, i f it is correct, click "Finish". Argox OS-21 40 PPLA Argox OS - 214 0 PPLA U SB001 7.1.9_M-5 53 12. After the related f il e s hav e been copied to your system, click "Finish". Installing printer ‘Argox OS- 2140 PPLA ’…[...]

  • Page 28

    54 13. After driver install ation is complete, click "Cl ose ". The driver should now be installed. Installed p r i nter Argox OS-2140 PPLA 55 Trouble shooting Normally, when the printe r is in no t working properly, the "Power" LED blinks continuously; whil e printing and comm unication between the host and printer stops. LED D[...]

  • Page 29

    56 LED Indi cators: Power and Ready LEDs blink alt ernately Power LED Ready LED ON OFF OFF ON Possi ble Problems Soluti on s Remarks Ribbon out Supply the ribbon roll Ribbon jam Reco v er the jam Ribbon sensor error Replace ribbon sens or Not applicable to direct thermal type. LED Indi cators: O nly the Power L ED blinks Power LED Ready LED ON ON O[...]

  • Page 30

    58 Miscellaneou s If the host shows " Printer Time out" 1. Che ck i f the commu nicat i o n cabl e (parallel or seri al) is connected securely to your parallel or serial port on the PC and to the c onnector on the printer at th e other end. 2. Che ck i f the printer p ower is turned on. If the data has been s ent, but there is no output f[...]

  • Page 31

    60 Caring for Y our Printer Adhesives and co atings of media can over time transfer o nto the printer components along the media path i ncluding the th e rmal print head and m ed ia sensor. This bu il d -up can accumulate dust and d eb ri s. F ailure to clean the prin t h ead, m edia path, and me dia sensor could result in i nadvertent loss o ff la[...]

  • Page 32

    62 Special Cau tion: W arranty o f print heads will be v oid if print head serial number is removed, altered, d efected, or made illegi ble, under every circumstance. 63 R ep l a ci n g th e Th er m a l P r in t H e ad 1. S wi tch off the pow er and w a it for both LEDs to go o ff . 2. Unla tc h the print hea d module. 3. Remo ve the ribbon. 4. P u[...]

  • Page 33

    64 6. Disasse mbl e the print hea d and the mounting bracket by releasing screws. 7. Rep lac e wit h a new print h ead. R eassemble t h e p r in t head module in reverse orde r. B e ca r ef ul not to touch th e p r int head elements. 65 Important no tice during TPH r epl ac ement 1. Hea t er line should NOT be to uched by bare hands to prevent any [...]

  • Page 34

    66 Technical Referen ce Genera l Specification s S peci ficatio n OS-2140D OS-2140 OS-214plus Printing me thod Direct T rans f er Direct T rans f er/Ther m al T rans f er Printing res oluti o n 203 d pi (8d ots /mm) Printing sp eed Up to 4ip s (102 mm/s) 2~3ips ( 51~ 76m m/s) Printing leng th Max 100” (25 40 mm) Max 43”(10 92mm) Printing w idth[...]

  • Page 35

    68 2D Barcod es OS-2140 & OS-2140 D: PPLA/PPLB /PPLZ: Ma x iCode, PDF417, Dat a Matrix (E CC 200 only), QR code, Co mposite codes OS-214plus: PPLA: PDF-41 7, Ma xi Cod e, Data Matrix (ECC 200 on ly) ,QR Code , Com p osite codes PPLB: Ma x iCode, PDF-417, QR Code , Compos ite code s Graphic OS-2140 & OS-2140 D: PPLA/PPLB : PCX, BMP , IMG , H[...]

  • Page 36

    70 Fonts, Bar Code s and Graph ics Specificat ion The speci f icati ons of f onts, bar codes and gra ph ic s d epe nds on the printer emulati on. The emulations P PLA, PPLB and PPLZ are printer programming la nguages, through which the host can communicate with yo ur printer. Prin te r Programm ing Language A, PPLA Programmin g Language PPLA Intern[...]

  • Page 37

    72 Prin te r Programm ing Language Z, PPLZ Programmin g Language PPLZ Intern a l fonts 8 (A~H) f on ts w it h d ifferen t point size. 8 AGF A fonts : 7 (P ~V) font s with fixed differe nt point size (can’t sca le). 1 (0) f ont w it h s caling po int size. Symbol sets (Code pages) USA1, USA2 , UK, H OLLAND , DENMAR K , NOR WA Y , S W EDEN / F INLA[...]

  • Page 38

    74 Interface Specification s USB Interface This is port comp li es w it h USB 2.0 Full S peed. T Connector Terminal Pi n Assignment Pin Signal Descript i on 1 VBUS 5V 2 D - Dif f ere ntia l data s ignaling p air - 3 D + Dif f ere ntia l data s ignaling p air + 4 GND Ground 1 2 3 4 1 2 3 4 USB series “B” R eceptacle Inter f ac e 75 Serial The RS[...]

  • Page 39

    76 E th e r n e t The fo ll ow i ng po rt co mplies w ith Etherne t commun ication . Pin Signal 1 T ransmit+ 2 T ransmit- 3 Recei ve+ 4 Reserved 5 Reserved 6 Recei ve - 7 Reserved 8 Reserved 77 P ar a l l el ( C en tr on i c s ) The parallel port is a standard 36-pin Centronics, which complies with IEEE 1284 st andard (compati bility mode). Pin ass[...]

  • Page 40

    78 Connecti on w ith host Host 25S Printer 9P Host 9S Printer 9P (PC or comp atible) (PC or comp atible) DTR 20 …… 1 DSR DTR 4 …… 1 DSR DSR 6 …… 6 DTR DSR 6 …… 6 DTR TX 2 …… 2 RX TX 3 …… 2 RX RX 3 …… 3 TX RX 2 …… 3 TX CTS 5 …… 7 RTS CTS 8 …… 7 RTS RTS 4 …… 8 CTR RTS 7 …… 8 CTS GND 7 …… 5 GND GND 5[...]

  • Page 41

    80 Appendi x I - Installi ng the Cut ter 1. Tu rn off the printer power and unpl ug the power c able and Serial / USB cable. 2. Remo ve the top cover. 3. Remo ve the two screws under t he base housing. 81 4. Remo ve the whole print h ead assembly by rele asing the 4 screws at its feet. 5. A dd t he cutter baby boar d t o J16 on the m ain board. J16[...]

  • Page 42

    82 6. S ec ure the four screws attac hing the cutter. 7. P lug the cutter's con ne c tor into the PCB's header connector (J9). 8. Re attac h the print head assembly by securing th e 4 screws. 9. Click ba ck the middle cover. 10. Secure the two screws for the base housing. 11. Click the top c ove r i nto place. Cutter 83 Appendix II - Ins [...]

  • Page 43

    84 4. Remove the middle cover . Slot for Ex tension ca rd 85 5. M oun t t he extension card to J14 on th e ma i n b oa r d . 6. Click ba ck the middle cover . 7. S ec ure the two screws for t he base housing. 8. Click the top cover into pl ace .[...]