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Table of contents for the manual
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OS-214 plus Desktop Bar code Printer User’ s Manual I Propriet ary S tatement This manual contains proprieta ry information of Argox Information Co., Ltd. It is intended solely for the information and us e of parties operating and maintaining th e equipment described herein. Such proprietary information may not be used, reproduced, or disclosed t[...]
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II A Letter to Our Customers Dear Customers, Congratulation on selecting an Ar gox OS series printer! W e believe soon you will find that you have made a clever est choice! This booklet is a small gift fr om us. It is intended for helping you to know your printer better , then further to optimize it. Basically , this booklet conta ins two parts: op[...]
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IV For W in XP ......................................................................... 49 T roubleshooting ......................................................................... 53 LED Diagnosis ........................................................................ 53 Miscellaneous ............................................................[...]
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2 Printer Package Contents • Printer • Power Adapter • User’s Manual • CD Rom Disk • Ribbon • Sample Media Power Ada p te r Sample Media Ribbon CD Rom Disk User ’ s Manual 3 Connecting the Power Supply Connect the power supply as below. WARNING! Do not operate the printer and power supply in an area where they can get wet. Make sure[...]
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4 Getting to Know Your Printer Parts and features of the OS-214 plus are illustrated below. Parts and Features OS-214 plus T op Cover Power Switch H Cover Power Indicator Ready Indicator Feed Button 5 Ribbon Pick-up Holder Release Levers Media Hanger Power Switch Ribbon Supply Holder Thermal Print head Platen Roller[...]
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6 Peel-Off Option White Plastic Roller Cutter Option Cutter 7 Controls and Indicators The printer’s controls and indicators are shown in the diagram below. The following table explains control and indicator functions. T op Cover Power Indicator Ready Indicator Feed Button Power Switch[...]
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8 Control / Indicator Function Power Switch • On: power on • Off: shut down Note: Turn power off before connecting or disconnecting cables Power Indicator • Green light shows the power-on status • Light off shows the power-off status • Blinking light indicates error has occurred Ready Indicator • Green shows printer is ready to operate [...]
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10 Media Compartment Release Lever Print Head Module Release Lever Ribbon Supply Holder 11 4. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core. 5. Attach the edge of the ribbon on the bare core and wind it a little bit onto the core. 6. Insert the ribbon roll into the supply holder. (First snap in the left side and then th[...]
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12 7. Put the print head module down and insert the bare core into the pick-up holder. (First snap in the left side, and then the right side.) Ribbon Pick-up Holder Bare Core 13 8. Turn the wheel of the print head module to ensure the ribbon is tightly wound. 9. Press down the print head module firmly until you hear a snap. Wheel Print Head Module[...]
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14 Loading Media The OS-214 plus offers three different loading modes: standard, peel-off, or cutting. • Standard mode allows you to collect each label freely. • Peel-off mode peels backing material away from the label as it prints. After a label is removed, the next label prints. • Cutting mode automatically cuts the label after it prints . [...]
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16 4. Click the media hanger back into the media compartment. 5. Align the media roll to the left end. 6. Move the shield from right to left until it leans against the media. Media Compartment Shield Media Roll 17 7. Unlatch the print head module. 8. Hold the print head module upright with one hand to allow the media to pass under it. Lead the medi[...]
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18 10. Put the print head module down and press down firmly until you hear a snap. 11. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on. Print Head Module Feed Button 19 Peel Off Mode Note: For Peel-off mode you must first install the dispenser kit. Please refer to Appendix I. Follow Step[...]
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20 10. Trim the front edge of the label backing paper with scissors or a knife. 11. Lead the backing paper over the dispenser bar, then thread it back into the slot between the dispenser bar and H cover, ensuring that it is inserted between the white plastic roller and platen roller. H Cover Media Guides Dispenser Bar 21 12. Press the "FEED&qu[...]
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22 Note: The "FEED" button does not make the printer peel. Peeling occurs only when the software is properly set. Label 23 Cutting Mode Note: For Cutting mode you must first install the cutter. Please refer to Appendix I. Follow Steps 1 to 8 listed in Standard Mode above. 9. Thread the media over the platen roller, then route the media th[...]
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24 11. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on. Note: The "FEED" button does not make the printer cut. Cutting occurs only when the software is properly set. 25 Configuration This section discusses calibration, printing conf iguration and resetting the printer to factor[...]
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26 Resetting to Factory Default Settings 1. Turn on the printer and wait for 5 or more seconds. 2. Press the "Feed" button for 10 seconds, and the "Ready" indicator and "Power" indicator will go off in order. 3. When the two indicators relight, release the feed button. 4. The printer feeds approximately 3 ~5 blank labe[...]
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28 Serial (RS-232) Interface Requirements The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer. For technical and pin-out information, please ref[...]
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30 Communicating with the Printer The bundled printer driver can be applied to all applications under Windows 98/2000/NT, and Windows XP. With this driver you can run any popular Windows software a pplications such as MS-Word and print to this printer. Before Installation 1. Check the contents of the driver to ensure it is complete. 2. Make a backu[...]
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32 4. After the related files are copied to your system, click “Next”. 5. After the installation is complete, click “Finish”. Note: 1. If you are updating the driver, previous driver files are overwritten automatically. 2. If you install new bar code application software such as ArgoBar, LabelView or CodeSoft, you may activate the Label Dr.[...]
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34 Installing the USB Driver (Plug and Play) Note: The printer driver needs to install version 1.4.00 or later and support “USB Plug and Play” for Windows XP , Windows 2003 and Windosw 2000. 1. Extract the PrinterDriver .exe to the fixed route. (“C:Label Dr . 200”, for example) 2. Connect the label printer to a computer with a USB cable. 3[...]
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36 6. Select “Continue Anyway”. 37 7. Click “Finish”. 8. The Label Dr200 (4 inch model) printer is added in “Printers and Faxes”. 9. Reboot the system.[...]
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38 10. The system assigns the USB port for Label Dr200 (4 inch model) printer 39 Setting Parameters After installing the driver, follow the path below to set parameters: Start → Settings → Printers → Label Dr. → Properties Parameters include: Ports Select the IO port to link with the printer. The port may be USB, parallel (LPT), serial (COM[...]
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40 Parameters for Win 98 P o r t s In the Properties menu: → Click "Details" → Select the IO port. → Click "OK" Paper size Orientation Paper source (Media type) Media choice (Darkness) Copies In the Properties menu: → Click "Paper" → Click items to select the desired parameters → Click "OK" 41 Out[...]
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42 Create a custom size In the Properties menu: → Click "Paper" → Select "Custom" → User-Defined Size → Set a custom size → Click "OK" 43 Parameters for Win 2000 Ports In the Properties menu: → Click "Ports" → Select the IO port → Click "OK" Paper source (Media type) In the Printers [...]
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44 Orientation Page order In Printing Preferences: → Click "Layout" → Select "Portrait" or "Landscape" → Click "Page order”" → Select "Front to Back" or "Back to Front" → Click "OK" Paper size Copies Print quality (Speed) Output bin (Accessory setting) In Printing Pre[...]
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46 Create a custom size In the Printers menu: → Right click → Select "Server Properties" → Enter a form name for in "Form Description for" → Reset paper size in "Measurements" → Click "OK" 47 For NT 4.0 Ports In the Properties menu: → Click "Ports" → Select IO port → Click "OK&q[...]
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48 Paper/Output (Speed) Print quality (Darkness) In Default Document: → Click "Advanced" → Click item to select desired parameters → Click "OK" Create a custom size Please refer to Create a custom size in Win 2000 above. 49 For Win XP Ports In the Properties menu: → Click "Ports" → Select the IO port → Clic[...]
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50 Orientation Page order In Printing Preferences: → Click "Layout" → Select "Portrait" or "Landscape" → Click "Page order”" → Select "Front to Back" or "Back to Front" → Click "OK" Paper size Copies Print quality (Speed) Output bin (Accessory setting) In Printing Pre[...]
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52 Create a custom size In the Printers menu: → Right click → Select "Server Properties" → Enter a “Form name” → Reset paper size in the "Form description" → Click "OK" 53 Troubleshooting Normally, when the printer is in not working properly, the "Power" LED blinks continuously; while printing a[...]
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54 LED Indicators: Power and Ready LEDs blink alternately Power LED Ready LED ON OFF OFF ON Possible Problems Solutions Remarks Ribbon out Supply the ribbon roll Ribbon jam Recover the jam Ribbon sensor error Replace ribbon sensor Not applicable to direct thermal type. LED Indicators: Only the Power LED blinks Power LED Ready LED ON ON OFF ON Possi[...]
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56 Clean the print head. If the problem persists, replace the print head. Poor printout quality: • The ribbon may not be qualified. • The media may not be qualified. • Adjust the Darkness (heat temperature). • Slow down the print speed. • Refer to the next chapter and clean the related spare parts. Recovery After correcting problems, simp[...]
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58 Replacing the Thermal Print Head 1. Switch off the power and wait for both LEDs to go off. 2. Unlatch the print head module. 3. Remove the ribbon. 4. Push the print head firmly into the casing and shift it to the left. It will release from the module. 5. Disconnect the print head cable. 6. Disassemble the print head and the mounting bracket by r[...]
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60 Technical Reference General Specifications Specification Model OS-214 plus Print method Direct thermal and therm al transfer Resolution 203 DPI (8 dots/mm) Max. print width 4.1 in. (104 mm) Max. print length 43 in (1092mm) Max. print speed 3 inches (76 mm) per seco nd Memory 8MB SDRAM / 4MB Flash ROM CPU Type 32 bit RISC microprocessor Media Sen[...]
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62 Fonts, Bar Codes and Graphics Specification The specifications of fonts, bar codes and graphics depends on printer emulation, which is a printer programming language (PPL) through which the host communicates with your printer. There are two PPLs for models OS-214 plus. They are PPLA and PPLB. Note: Improper firmware updating m ay crash printer f[...]
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64 Interface Specifications USB Pin Signal Name 1 VBUS 2 D - 3 D+ 4 GND Serial For the OS-214 plus, the RS232 connector on the printer side is a female, DB-9. Pin Direction Definition 1 In DSR 2 In RxData 3 Out TxData 5 - Ground 6 Out DTR 7 Out RTS 8 In CTS 9 Out +5V 1 2 3 4 1 2 3 4 USB series “B” Receptacle Interface Connector Terminal Pin Ass[...]
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66 The simplest way to connect to other hosts (not P C compatible) or terminals is: Printer Terminal/Host Pin 2- RxData ……… TxData Pin 3- TxData ……… RxData Pin 5- Ground ……… Ground In general, as long as the data quantity is not too large and you use Xon/Xoff as flow control, it will be problem free. Baud rate: 1200, 2400, 4800, 9[...]
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68 ASCII TABLE NUL 0 @ P ' P SOH XON ! 1 A Q a q STX " 2 B R b r XOFF # 3 C S c s $ 4 D T d t NAK % 5 E U e u ACK & 6 F V f v BEL ‛ 7 G W g w BS ( 8 H X h x ) 9 I Y i y LF * : J Z j z ESC + ; K [ k { FF , < L l I CR - = M ] m } SO RS . > N ^ n ~ SI US / ? O _ o DEL 69 Appendix I - Installing Dispenser Kit 1. Turn off the pri[...]
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70 Middle Cover 8. Release the two screws at the bottom of the base housing. 9. Remove the middle cover. 10. Take off the H. Cover. 11. Tape the direction label on the top of the H. cover with the arrow sign heading opposite you. H. Cover Middle Cover Sensor Cable 71 Base Housing 12. Release the screw on the left bracket of the chassis. Base Housin[...]
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72 13. Unlatch the print head module. Hook the white roller on the brackets of the chassis, ensuring the long thinner end is on the left side. 14. Guide the shaft through the respective holes on the left bracket, the white roller and then the right bracket in order. (To smooth this procedure, hold the white roller with one hand.) 15. Secure the att[...]
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74 Appendix II - Installing the Cutter 1. Turn off the printer power and unplug the power cable and Centronics / Serial cable. 2. Remove the top cover. 3. Remove the two screws under the base housing. 75 4. Remove the whole print head assembly by releasing the 4 screws at its feet. 5. Add the cutter IC baby board to J16 on the main board. Print Hea[...]
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76 6. Secure the four screws attaching the cutter. 7. Plug the cutter's connector into the PCB's header connector (JP16). 8. Reattach the print head assembly by securing the 4 screws. 9. Click back the middle cover. 10. Secure the two screws for the base housing. 11. Click the top cover into place. Cutter[...]