ARESCOM NetDSL 800 ADSL Modem version 5.2b1 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of ARESCOM NetDSL 800 ADSL Modem version 5.2b1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ARESCOM NetDSL 800 ADSL Modem version 5.2b1 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of ARESCOM NetDSL 800 ADSL Modem version 5.2b1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of ARESCOM NetDSL 800 ADSL Modem version 5.2b1 should contain:
- informations concerning technical data of ARESCOM NetDSL 800 ADSL Modem version 5.2b1
- name of the manufacturer and a year of construction of the ARESCOM NetDSL 800 ADSL Modem version 5.2b1 item
- rules of operation, control and maintenance of the ARESCOM NetDSL 800 ADSL Modem version 5.2b1 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ARESCOM NetDSL 800 ADSL Modem version 5.2b1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ARESCOM NetDSL 800 ADSL Modem version 5.2b1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ARESCOM service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ARESCOM NetDSL 800 ADSL Modem version 5.2b1.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the ARESCOM NetDSL 800 ADSL Modem version 5.2b1 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Publish ed April 2000 ARESCOM NetDSL 8 00 ADSL Modem v er sion 5.2b1 User’ s Guide[...]

  • Page 2

    Copyright © Copyri ght 1996 , 1997, 199 8, 1999, 20 00 ARESCOM, Inc. All rights reser ved. No part o f this documen tation or soft ware may be reproduce d or di stri buted i n any form without prior wr itten permission from ARES COM, Inc. ARESCOM, Inc. has the right to make revisions and to change th e contents of this do cument without an y obl i[...]

  • Page 3

    T able of Conte nts i 1. Before You Begin 1.1 Hot Features ........ ......... .......... ......... ..... ......... ....... 1-1 1.2 Pack age Incl udes .............. ......... .......... .... .......... .. 1-1 1.3 Minimum Sy stem Requireme nts ........ ......... ....... 1-2 1.4 Informati on You Will Need ........ .......... ......... ....... 1-2 2. [...]

  • Page 4

    T able of Contents ii NetDSL Sof tware User ’ s Guide 5. Config uration 5.1 Configuration ...... ......... .......... ......... ..... ......... ....... 5-1 5.2 Outline of Confi guration ............ .......... ......... ....... 5-2 5.3 General Configuration ........... ......... ......... .......... .. 5-3 5.4 LAN Configuration ............ .....[...]

  • Page 5

    1-1 Bef or e Y ou Be gin 1 1 1 1 This Ch apter I ncludes: 1.1 Hot Fea tures .......... ......... ......... .......... .... . 1-1 1.2 Packag e Includes ........... ......... .......... .... . 1-1 1.3 Minimum System Req uirements............ . 1-2 1.4 Informat ion Y ou Will Ne ed ....... .......... ..... 1-2 1.1 Hot Feat ures Bridge Pack et Filtering[...]

  • Page 6

    Minim um Sy stem Requir ements 1-2 NetD SL Software Us er ’s Guide 1.3 Minimum System Require ments • ADSL line • 10BaseT Ethernet o r USB interface •C D - R O M d r i v e NetDS L gives y ou the op tion of confi guring t he mod em using the Ares com NetDSL Manager . The system req uirements for each are list ed below: Using the NetDSL Manag[...]

  • Page 7

    2-1 Har d w ar e Installa tion 2 2 2 2 This Ch apter I ncludes: 2.1 Diagram of the NetDS L ....... ......... ......... . 2-1 2.2 Safety First ............ ......... ......... .......... .... . 2-3 2.3 Setup In structions ........... ......... .......... .... . 2-3 2.4 Conne ct to th e Ethe rnet.. ......... ..... ......... . 2-4 2.5 Conne ct to th e[...]

  • Page 8

    Hardware Instal latio n 2-2 NetD SL Software Us er ’s Guide Front Panel Interfaces Figure 2.2 Front Pa nel Int erfaces fo r NetDSL PWR (P owe r) A green LED is ON when power is supplied to the NetDSL. DIAG (Diagnostic) The yellow DIAG LE D is an indicator that s hows the NetDSL modem h as been successfully bo oted up and the software is functiona[...]

  • Page 9

    Hardware Instal latio n 2-3 2.2 Safety First Perso nal Safe ty • In case of emer gency , locate the closest electri city power-of f switch. • Refrain from t ouching any activ e wires o r term inals. • Remove jewelr y before working on equ ipment connected to electricity . • Keep cables away fr om walkways. • Dispose of this product in acc[...]

  • Page 10

    Hardware Instal latio n 2-4 NetD SL Software Us er ’s Guide 2.4 Connect to the Ethernet Step 1. Lo cate your Ethernet cab le (include d). Step 2. Attach th e Ethernet cable to the Ether net interface of your NetDSL. Step 3 . Plug in the lo ose end of the Et hernet cable to you r Ethernet network. Option 1. Attach the included Ethernet cable to th[...]

  • Page 11

    Hardware Instal latio n 2-5 ports on a hu b. Figure 2. 5 Connec ting t o the No n- Uplink P ort o n a Network Hub Step 4. The LAN LINK LED on the front panel should be lit green to indicate a valid Ethernet con nection. If th e LAN LINK LED is not lit, then r epeat steps 1 th rough 3 . Note: See Ap pen dix B Ethernet Cabl e Pinou t for furt her inf[...]

  • Page 12

    Hardware Instal latio n 2-6 NetD SL Software Us er ’s Guide 2.5 Connect to the ADSL I nterface Step 1 . Plug the RJ-1 1 connect or end of the ADS L phone c able (incl uded) in the DSL interface o f the modem . The ADSL phon e cable is provid ed (RJ-1 1 to RJ-45). Step 2. C onnect the RJ-45 co nnecto r end of the ADSL ph one cable to th e ADSL out[...]

  • Page 13

    Hardware Instal latio n 2-7 2.6 Connect to the USB Interface Step 1. Plug the T y pe-B (sq uare-shaped) end of the USB d etachable cable (inc lu de d) in to the U SB por t of the mod em. Step 2. Plug the T y pe-A (flat- shaped) end of the USB detachable cable in to the USB por t of you r PC. Step 3. Do not turn on t he power switch unti l software [...]

  • Page 14

    Hardware Instal latio n 2-8 NetD SL Software Us er ’s Guide 2.7 Connect to Power Step 1. Plug the power adapter in the Power interface of the NetDSL. Step 2. C onnect one end of the po wer cord to th e power adap ter , an d insert th e other end of the power cord to the power outlet on the wall. Step 3. T o activate the NetDSL, turn the ON/OFF sw[...]

  • Page 15

    3-1 f Softw ar e Installa tion 3 3 3 3 This Ch apter I ncludes: 3.1 Abou t TCP/IP.... ......... .......... ......... ..... ..... 3-1 3.2 Detectin g TCP/IP in Win dows® 95 /98 .... 3-1 3.3 Installing TCP/I P in Windows® 95/98 ..... 3-2 3.4 Confi guri ng TCP /IP in Wi ndows ® 95 /98 3-2 3.5 Detectin g TCP/IP in Win dows® 20 00 ..... 3-3 3.6 Insta[...]

  • Page 16

    Installi ng TC P/IP i n Window s® 95/98 3-2 NetD SL Software Us er ’s Guide A. If you see TC P/IP l isted under Ne twor k Componen ts, y ou already have TC P/IP o n your W i ndows ® 95/98. Proceed to configu ration direct ions fo r W indows ® 95/98 in Sect ion 3.4 . B. If you d o not see T CP/IP liste d und er Netw ork C omponen ts, you do not[...]

  • Page 17

    Detec ting TC P/IP i n Win dows® 2000 Softwa re Ins talla tion 3-3 T o en able st atic I P addr ess ing Step 1. Cli ck Specify an I P Addr ess and then type the IP Addr ess and Subnet Mask (for your PC). Step 2. Cli ck th e Gateway tab. Step 3. T ype in your Gateway IP Ad dr es s (the LAN IP addr ess for the NetDSL) from your ISP a nd th en clic k[...]

  • Page 18

    Configu ring TCP/ IP in Wi ndows ® 2000 3-4 NetD SL Software Us er ’s Guide Step 3. C hoose the I nter net Pr otocol (TC P/IP) icon fro m the Network Prot ocol list box, then click OK . Step 4. Check to see if In ternet Pr otocol (TCP/IP) is listed under Network Comp onents. A. If you d o not see TC P/ IP li sted under Net work C omponen ts, y o[...]

  • Page 19

    Installi ng T CP/IP i n Windo ws® NT 4. 0 Softwa re Ins talla tion 3-5 3.9 Instal ling TC P/IP in Wind ows ® NT 4.0 Note: Cons ult yo ur Netw ork Ad minist rato r if y ou do not ha ve authori zation to change settings for y our PC . Step 1. From th e Pr otocols ta b in the Network window , click Add . Step 2. Select TCP/I P Protoco l listed under[...]

  • Page 20

    Installi ng the Softwar e Drivers 3-6 NetD SL Software Us er ’s Guide 3.1 1 Installing the Software Driv ers Y our PC should have detected the USB to Ethernet as soon as the USB cable is plugged in. The following instructi ons will help you complete the USB installation proced ure. Step 1. After your PC detects an USB con nection, a mess age wind[...]

  • Page 21

    Installi ng the S oftwar e Drivers Softwa re Ins talla tion 3-7 Figure 3.2 USB In stallation S tep 2 Step 3. Now you need to select wher e you would like W indows to search f or the prop er files. Insert th e includ ed CD or f lopp y disk into either your C D- ROM or f lopp y disk d rive. Sel ect th e appropr iate option s for CD or floppy disk, an[...]

  • Page 22

    Installi ng the Softwar e Drivers 3-8 NetD SL Software Us er ’s Guide conti nue. Figure 3.4 USB In stallation S tep 4 Step 5. After W indows has install ed the software dr iver files from th e CD, it will need to install some files from your W in dows 98 CD to comp lete the software dr iver installation. A message win dow appears to as k you to i[...]

  • Page 23

    Installi ng the S oftwar e Drivers Softwa re Ins talla tion 3-9 Figure 3.5 USB In stallation S tep 6 Step 7. W indows prom pts the nex t message t o ask you to r estart your computer . Clic k Ye s to r eboot your sys tem. Thi s is hig hly recommen ded for your PC to pr oper ly recognize t he new ne twork s etti ngs. Figure 3.6 USB In stallation S t[...]

  • Page 24

    Installi ng the Softwar e Drivers 3-10 NetD SL Software Us er ’s Guide[...]

  • Page 25

    4-1 NetDSL Mana ger 4 4 4 4 This Ch apter I ncludes: 4.1 Installing th e NetDSL Sof tware.......... ..... 4-1 4.2 Lau nching the NetDSL Mana ger ........... . 4-1 The NetDSL Manager gives you access to the config uration and admin istrative controls for the N etDSL. Install the N etDSL software on PCs that you want to give access to these controls.[...]

  • Page 26

    NetDSL Manager 4-2 NetD SL Software Us er ’s Guide For fur ther information on the available featur es, refer to the NetDSL Manager Overview later in this section. Note: After the initial modem configuration , you can reset the modem configuration parameters at any time fr om the T ools feature. Jus t select the Reset Router /Mode tab , click on [...]

  • Page 27

    NetDS L Manager 4-3 Figur e 4.2 Subnet windo w If the NetDSL Manager is unable to detect the mo dem or it gives you an error message, consult th e on-line help menu for more detailed instructio ns. T o continue, select a modem an d click Ente r . Y ou will autom atically enter the NetDSL Manag er . Fr om the Net DSL Manager you can u se any one o f[...]

  • Page 28

    NetDSL Manager 4-4 NetD SL Software Us er ’s Guide Ne tDSL Ma nager Ove rvi ew The NetDSL Manager gives you access to all of the features of the NetDSL. T o activate a feature, you may use the keyboar d by following table below . Note that both lower and uppercase letters may be u sed. The letters to be used with th e Alt key to activate the Conf[...]

  • Page 29

    NetDS L Manager 4-5 • Statu s —allo ws you to remotely mo nitor many of the mod em’ s functions, such as Front Panel LED operation, the T raf fic Counter , and the DSL Status T able. • To o l s .—p ro vide s yo u wi th s om e to ols for per for mi ng s ome bas ic modem maintenance tasks, firmware upgrades, an d resetting the modem.[...]

  • Page 30

    NetDSL Manager 4-6 NetD SL Software Us er ’s Guide[...]

  • Page 31

    5-1 Configur a tion 5 5 5 5 This Ch apter I ncludes: 5.1 Configu ration ......... ......... ......... ..... ......... . 5-1 5.2 Outline of Conf iguration ........... .......... ..... 5-2 5.3 General Configuration ......... ......... ......... . 5-3 5.4 LAN Configu ration .......... ......... .......... ..... 5-6 5.5 DSL Con figuration .......... ..[...]

  • Page 32

    Co nfi gur at ion 5-2 NetD SL Software Us er ’s Guide 5.2 Outline of Confi guration W ith the Configuration featur e you have the flexibility to configure one parameter at any time an d to chang e more technica l default settings. Th e Conf iguratio n window is or ganized in a h ierarchical tre e for mat. From the NetDSL Manager , click General C[...]

  • Page 33

    Con fig ur ati on 5-3 5.3 G ener al C onf igur ation Administrative S ecurity The first configuration panel in the NetD SL General Configuratio n is the Administrative Security . From this panel, you can create a Router Name and select Passwor d Pr otected for administrative security . Namin g your modem is m andatory . The defaul t name for t he m[...]

  • Page 34

    Co nfi gur at ion 5-4 NetD SL Software Us er ’s Guide this panel, you can Add New Bridge Packet Filter , Modify Bridge Packet Filter , or R emove Bridge Packet Filter . Figur e 5.2 Bridg e Packe t Filter Add New Bridge Packet Filter T o add a new IP Packet Filter , click the New button. Th is will open the Add N ew Bridge Packet Filter window . F[...]

  • Page 35

    Con fig ur ati on 5-5 Dis car d: Packet is blocked and d iscarded. Pass to next filter: Packet goes to the next filter in s equence. When you are fini shed, click OK . If you do not want to creat e an bridge packet filter , click Cancel to close the Add New Bridge Packet Filter window . Modify Bridge Packet Filter If you want to change the paramete[...]

  • Page 36

    Co nfi gur at ion 5-6 NetD SL Software Us er ’s Guide 5.4 LAN Config uration LAN Configuration From Confi gurat ion , use the list in the left panel to open the LAN Con fig ur ati on menu. LAN Co nfiguration assign s the IP address of the m odem on your LA N, and defines the r ange of I P addresses that the modem can locally acces s from that I P[...]

  • Page 37

    Con fig ur ati on 5-7 NetDSL. Click Exit to return to the NetDSL Manager .[...]

  • Page 38

    Co nfi gur at ion 5-8 NetD SL Software Us er ’s Guide 5.5 DSL Confi guration DSL Configurat ion From Co nfig uration , double-cl ick on the DSL Configurat ion icon. T o create a new A TM PVC interface, select the approp riate DSL line mode and double- click on th e Make New A TM P VC icon. Figure 5. 5 DSL Conf igur atio n Y ou have the option to [...]

  • Page 39

    Con fig ur ati on 5-9 A TM PV C Properties After typing in th e name and cli ckin g OK , the A TM P VC Pr o perties panel will appear . Note that a maximum o f 8 PVC s may be define d. If yo u doub le-click on the icon of a p reviously created PVC, the A TM PVC Pr o perties panel wi ll also appear . Figure 5 .6 A TM PVC Proper ties The A TM PVC Pr [...]

  • Page 40

    Co nfi gur at ion 5-10 NetD SL Software Us er ’s Guide AT M S e r v i c e Ty p e Clic k on ATM Ser vic e T ype in the left panel . Figure 5. 7 A TM Ser vice T y pe This panel allows yo u to select the A TM Service T ype for the A TM interface. Presently , Unspecified Bit Rate (UBR) and Constant Bit Rate (CBR) are available. Y ou can specify the P[...]

  • Page 41

    Con fig ur ati on 5-1 1 5.6 Config uration Fi le From Co nfig uration , double-cl ick on the Configuration File icon, then double- click on the Configuratio n File to open the menu . The Save Configuration File feature al lows yo u to save you r custom confi guratio n settin gs to y our l ocal hard disk drive as a conf iguration file (*.cfg ). This[...]

  • Page 42

    Co nfi gur at ion 5-12 NetD SL Software Us er ’s Guide[...]

  • Page 43

    6-1 S t at u s F e at u r e 6 6 6 6 This Ch apter I ncludes: 6.1 Main Sta tus Pan el ..... .......... .... .......... ..... 6-1 6.2 LED Pane l ............. ......... ......... .......... .... . 6-3 6.3 T raffic Co unter ........... .......... .... .......... ..... 6-4 6.4 DSL St atus T abl e ............ ......... .......... ..... 6-5 Stat us feat[...]

  • Page 44

    St atu s Fe atu re 6-2 NetD SL Software Us er ’s Guide wind ow . Figur e 6.2 Event Log in Status The Event Log helps you pinpoint the date and time a connectivity probl em occurr ed. Every time you clos e Status the Event Log will reset. If you want to save th e content s of the lo g you may do so b y clicking on the S ave Event Log button and sa[...]

  • Page 45

    Status Featur e 6-3 6.2 LED Panel From the NetDSL Manager click on the Status icon , click on the Show Deta ils button, and then select the LED Panel tab. Depending on w here your mo dem is located, you may have dif fi culty v iewing the front window LEDs of the NetDSL. The LED Panel tab provides a real-time display of the front windo w LEDs and th[...]

  • Page 46

    St atu s Fe atu re 6-4 NetD SL Software Us er ’s Guide 6.3 T raffic Counter From the NetDSL Manager click on the Status icon , click on the Show Deta ils button, and then select the T raffic Cou nter tab. The T raffic Counter tab displays real-time data traffic counters for the LAN interface and the DSL inter face. For each inter face, cumulative[...]

  • Page 47

    Status Featur e 6-5 6.4 DSL Status T able From the NetDSL Manager click on the Status icon , click on the Show Deta ils button, and then select the DSL S tatus T abl e tab. The DSL S tat us T a ble tab displays all the u ser-defined A TM interfaces and protocol conf iguration. For each A TM interface listed, the DSL Status T able will show the A TM[...]

  • Page 48

    St atu s Fe atu re 6-6 NetD SL Software Us er ’s Guide[...]

  • Page 49

    7-1 T o ols F ea tur e 7 7 7 7 This Ch apter I ncludes: 7.1 Upgrade Firmware ..... .......... ......... ......... . 7-1 7.2 Reset Ro uter/Bridge ....... ......... .......... ..... 7-3 The NetDSL Manager provi des you with some t ools for performing basic modem maintenance tasks, s uch as firmware u pgrades and res etting the mode m. T o access the [...]

  • Page 50

    T ools F eature 7-2 NetD SL Software Us er ’s Guide Figur e 7.1 Upgrade Fir mware T ab in T ools[...]

  • Page 51

    T ools F eature 7-3 7.2 Reset Router /Bridge Clic k To o l s in the NetDSL Manager , and then select the Res et Router tab. Y ou can reset yo ur modem from t he Reset Router tab. Select the Delete Confi gura tions an d Reset to Ma nufact ur e Mode checkbo x if you wa nt to remove all yo ur cus tom settin gs whi le rese tting y our mod em. Other wis[...]

  • Page 52

    T ools F eature 7-4 NetD SL Software Us er ’s Guide[...]

  • Page 53

    8-1 T r oubleshooting 8 8 8 8 This Ch apter I ncludes: 8.1 Canno t Detect the Mode m....... .......... .... . 8-1 8.2 Mod em a nd PC are N ot in the Same Sub net ............. .......... ......... ......... . 8-2 8.3 Canno t Upgrade the Firmware .............. . 8-2 If yo u can not f ind th e answers to your probl ems here, consult th e help menu i[...]

  • Page 54

    Modem and PC are Not in the Sa me Sub net 8-2 NetD SL Software Us er ’s Guide 8.2 Modem a nd PC are Not in the Same Subnet 1. Y ou r modem an d PC mu st be in t he same su bnet . Ot herw is e, you wi ll not be able to acces s the NetDSL Manager and configure your mo dem. V erify that you h ave entered t he corr ect informat ion pro vided by your [...]

  • Page 55

    A-1 About Configur a tion Pa r a m e t e r s When you order Internet servi ce your provider will give you a great deal of information. A list of the information presen ted to you by the remote network you will be dialing (ISP , company server , POP account) is provided to you in Section 1.4 “ Info rm at ion Y o u W il l Ne ed .” Definitio ns of[...]

  • Page 56

    T ermino log y for Con fig urati on Param eters A-2 NetDSL Sof tware User ’s Guide disc ri mina te betw ee n di fferen t vi rt ual conn ec tio ns and A TM node s. V irtua l Channel Ide ntifie r Each connection in an A TM network is characterized b y a V i rtual Channel (VC) . This is a header subfield that is ass igned manually when NetDSL is use[...]

  • Page 57

    B-1 Ether n et Ca ble Pinout B B B B[...]

  • Page 58

    B-2 NetDSL Sof tware User ’s Guide[...]

  • Page 59

    C-1 Wa r r a n t y Inf o r ma tion Limited W arranty ARESC OM warrants its hardwa re produ cts to be free fr om defects in workmansh ip and materials, under normal use and service, for the period of three (3) years from the date of pur chase from ARESCOM or its Authorized Reseller . Full three (3) year coverage requires r egistration. This warranty[...]

  • Page 60

    W arran tie s Excl usiv e C-2 NetDSL Sof tware User ’s Guide will be billed for repairs. ARESCOM will not be held resp onsible for product( s) lost or damage d durin g transi t. ARE SCOM has the rig ht to r efuse an y produ cts received witho ut a RMA number . The repaire d or replaced item will be shipped to Customer , at ARESCOM’ s expense, n[...]

  • Page 61

    Warranty Regi stra tion Infor matio n C-3 W arranty Registration In order to receive warranty r epairs on the NetDSL, you mus t register the p roduct with ARESCOM wit hin thirty (30) days of the original p urchase date. This information will be used for customer and technical sup port access as well as notification of n ew software releases and p r[...]

  • Page 62

    Return Ins truc tions C-4 NetDSL Sof tware User ’s Guide[...]

  • Page 63

    D-1 Dec la r a tion of Conf or mity Application of Council Dir ectives 89/336/EEC. Standards to which the conformity is declared: EN5502 2-Cla ss B EN 5008 2-1 Manufacturer ’ s Name: ARESCOM, Inc. Manufactur er ’ s Address: 3451 Gateway Bl vd. Fremont , CA 945 38 T el: (510) 445-36 38 Fax: ( 510 ) 445-3 636 T ype of Equi pment: ADSL Mod em, ITE[...]