Apple Power Macintosh 9500 Series manual

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Table of contents for the manual

  • Page 1

     P ower Ma cin t os h Us e r ’ s G uid e Includes setup, troubleshooting, and important health-related infor mation for P ower Macintosh 9500 series computers[...]

  • Page 2

    K Apple Computer , Inc. © 1996 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in th[...]

  • Page 3

    iii Co m m unic at ions re gul ati on i nf or mati on v i Pr efa c e W e lc o me t o P o w er Ma ci n t os h i x Par t I 1G e t t i n g S t a r t e d 1 Pl ug g i ng i n the computer 3 Ins ta lli ng an ex pa nsi on c ard 4 C onn ect i ng a monit or 4 C onn ect i ng t he mouse and k e yboar d 8 C onn ect i ng ot her equipment 1 0 Tu r n i n g t h e c[...]

  • Page 4

    2G e t t i n g H e l p 2 1 Gettin g a ns w ers to y our que sti ons 22 Ide n ti fyi ng ob jects on t h e screen 30 Lear ni ng u seful shortcuts 3 1 3C o n n e c t i n g A dd i t i o na l E q u i pme n t 33 Y our c omputer at a gl ance 3 3 C onn ect i ng audi o equipment 3 6 C onn ect i ng e xter nal SC SI de v ices 40 Ex pa ndi ng mem ory 4 4 Ins t[...]

  • Page 5

    Par t II 6T r ouble s ho ot i ng 6 1 When y ou ha v e quest ions 6 1 If y ou ha v e tr ouble 6 1 Solu ti ons to c ommon prob lems 6 4 Solu ti ons to CD-R OM pr oblems 7 7 If y our computer ’ s p erformance decrease s 84 Sol v i ng pri nter problem s 85 Obtaini ng updated A pple s of tw are 86 Ini t i a lizing a har d dis k 90 Re p a i r i n g a d[...]

  • Page 6

    vi Communications Regulation Information Co mmunic ation s reg u l at i o n i n f or ma t i on FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected. Ra[...]

  • Page 7

    DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications. Observation des normes—Classe B Cet appareil numérique respecte l[...]

  • Page 8

    Co n gratulat ions on t h e purcha se o f your ne w Mac i ntosh . Y our c omputer is de si gned to gi v e y ou the hi gh est perf or ma nce combined with real ease o f us e—it ’ s ea s y t o set up , ea s y to u se , and eas y t o ex pand. T his book will gu ide y ou throu gh t he setup proced ure , tell y ou ho w t o ex pa nd your M acint osh,[...]

  • Page 9

    I part Chapte r 1 G et t ing S tar te d Chapte r 2 G et t ing H e lp Chapte r 3 C onn e c ti n g Addi tional Equi pm ent Chapte r 4 Ins t al li ng and Using Ap plic ation Pro gr am s Chapte r 5 Usi ng t h e O ptional C D - R OM Pla y er[...]

  • Page 10

    [...]

  • Page 11

    Th e illu stration on t h e n ex t pag e show s all t h e equipment y ou will need t o set up y our computer and begin us i ng it. (N ote that y our monit or a nd ke y board ma y look s li ght l y dif ferent depending on w hat y ou purcha sed. ) Pl ace y our equipm ent on a sturd y , fl at s urf ace near a grounded w all out let. (Y our c omputer w[...]

  • Page 12

    Monitor power cord (sometimes built into the monitor) Computer power cord Monitor cable (sometimes built into the monitor) Keyboard Mouse Keyboard cable (sometimes built into the keyboard as shown here) Monitor Macintosh computer Apple Plain T alk Microphone (optional)[...]

  • Page 13

    3 Getting Started Plu g gin g in th e c omput er Bef ore y ou p lu g your M acint osh i nto a w all sock et , c arefull y read all t h e setup instr ucti ons i n this c hapter . T h en, b ef ore y ou connect an ythi ng t o y our Maci n t osh, f o llo w the i nstr ucti ons i n this sec ti on to p lu g it i n. Th e plu g grounds t h e computer and pr[...]

  • Page 14

    IMPORTANT The onl y w a y t o disc onn ect po wer c ompletel y i s t o un plu g the po wer c ord. Mak e s ure that at leas t one end of t h e pow er cor d is wit hi n eas y reac h so that y ou c an un plu g the computer w hen you need t o . Inst a llin g an e x pans ion card If y ou purcha sed a monit or (v ideo) c ard or ot h er ex pa nsi on c ard[...]

  • Page 15

    Con ne ct i ng the mo nit o r p o we r co rd Monit ors ha v e tw o c ords t o connect: a po wer c ord and a monit or cab le . T o c onnect t h e monit or pow er cor d, f ollo w the se steps: 1P lace the monitor next to the computer. K eep the se cons iderat ions i n mi nd: m Al lo w a fe w inche s for air circul ati on around the computer and monit[...]

  • Page 16

    3P lug in the monitor power cord. Some m onitor po wer c ords are de s igned t o plu g into t he bac k of y our com puter . So me monit or pow er cor ds must be connected t o a grounded e lectric al out let, not t o the computer . Ch eck t h e i nformati on that c ame wit h the monitor . Monitor power cord Monitor power socket 6 Chapter 1[...]

  • Page 17

    Con ne ct i ng the monit or c able After y ou p lu g i n the monit or pow er cor d, y ou connect the monit or c able t o th e co m puter ’ s monitor port. To c onn ect the monit or c able , f o llo w these steps: 1A ttach the monitor cable to the monitor. On s ome monit ors , the cab le is alread y attached. 2A ttach the monitor cable to the moni[...]

  • Page 18

    8 Chapter 1 Con ne ct i ng th e mouse and ke yboard Y ou ha v e a c hoice o f se v eral ke y boards f or y our Mac i ntosh . T h e w a y y ou c onnect t h e mouse and k e yboar d dep ends on whether the ke y board ha s a separate c able or a built-in c able . Con ne ct i ng a k e y boa r d wi t h a bu i l t-i n cab l e 1P lug the mouse cable into t[...]

  • Page 19

    9 Getting Started Con ne ct i ng a k e y boa r d wi t h a sepa ra t e cab l e 1P lug the mouse cable into the port on either side of the keyboard. Most ri ght-ha nded p eople pre fer t o use t h e mouse wit h thei r right hand; most lef t-handed p eople pre fer t o use t h eir left hand. P lug t h e mouse int o the por t on the s ide y ou pref er .[...]

  • Page 20

    Con ne ct i ng ot her eq u i p men t If y ou are new t o the Mac i ntosh, it ’ s a g ood i dea to g et som e ex p erience us i ng y our computer bef ore y ou connect ot h er equipment , s uch a s a pri nter or sc a nn er . T o lear n bas ic M acint osh s kills , cont i nue with the instr ucti ons i n this cha p t e r . When y ou ’ re read y t o[...]

  • Page 21

    Tu r n i n g t h e co m pu t er o n To t u r n on the computer f or the first tim e , f oll ow t h ese steps: 1 Turn on your computer by pressing the Power key on the keyboard. The P o w er k e y is mark ed with a tri ang le . Its l o cat ion depends on whi ch keybo ard you ha v e . Y ou hear a tone from t h e computer a s it star ts up . 11 Gettin[...]

  • Page 22

    2T urn on your monitor. S ee the inf or mati on that c ame with y our monit or f or the loc ation o f the po wer sw itc h. On A pple monit ors , the pow er s witc h is l o c ated on the front of t h e unit. By t h e wa y : Y ou onl y need to turn on the monitor once . From no w on, the m onit or will tur n o f f automat ic all y when y ou shut dow [...]

  • Page 23

    Pr o b l e ms tu r n in g yo u r com pu te r o n? If y ou don ’ t see a nyt hi ng on t h e screen, chec k these items t o see if y ou c a n ide n ti f y th e pr oblem: m Is the computer plu g g ed i nto a po w er source? If it i s plu g g ed i nto a po w er strip , is the po wer strip tur n ed on? m Is the computer tur n ed on? T h e pow er -on l[...]

  • Page 24

    Learn ing th e basics If y ou are new t o the Mac i ntosh, y ou shou ld b egin b y looking at the ea s y-to- use p ro gram called t h e Macint osh T ut orial. Th e tutori al teaches y ou t h e ba si c s kills y ou ’ll need t o use y our c omputer . T o star t the tutori al, f o llo w th ese steps: 1S lide your mouse along your mouse pad or desk. [...]

  • Page 25

    2M o ve the tip of the arrow ( 8 ) to the question mark ( h ) in the upper-right portion of the screen. If y ou r un out of room on y our m ouse pad or des k w hile mo v ing the mou se , pi ck up the mouse and p lace it w h ere there ’ s more room . (T h e ar ro w on the screen mo v es onl y w hen the mouse i s i n contac t with the mou se pad or[...]

  • Page 26

    Rev i ewing t h e b asic s Y ou c a n use the f oll owing illu strati ons to re v iew t h e elements y ou use on y our screen t o do work wit h y our computer . Men u s The str i p acr oss t h e top o f the screen is c alled the menu b ar . Th e s ymbol s a nd wo rd s i n it represent menu s of c omma nds . T o open a menu, p lace t h e pointer on [...]

  • Page 27

    Icons Ic ons are small p ic tures t hat represent di s ks , pro grams , do cuments , a nd fo ld ers . Y ou c an double-c lic k any i con t o open it a nd see what it c ontai ns . This icon represents your computer’s internal hard disk. Icons like this one represent application programs, which you use to create documents and do other work. Icons l[...]

  • Page 28

    18 Chapter 1 Tu r n i n g t h e com pu te r o ff To tur n y our computer o f f , y ou choose S hut Do w n from the S p eci al menu. Detailed instr ucti ons f oll ow . 1M o ve the tip of the arrow ( 8 ) to the word “Special” at the top center of the screen. If the w ord “ S peci al” do es not appear at the t op of the screen, y ou ’ re w o[...]

  • Page 29

    19 Getting Started Wh e r e to fi nd ans wers When y ou ha v e quest ions about u sing y our M acintosh, t h ere are se veral pl ace s y ou can look f or ans w ers . In this book Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment. In the Guide menu The Guide menu (marked with the [...]

  • Page 30

    [...]

  • Page 31

    21 Th e Gu ide menu is y our main source o f informati on when y ou ’ re w orki ng with y our c omputer . The menu is i dentified b y a que stion mark ( h ) i n the upper -ri ght cor n er of the screen . 2 Ge tt i n g He l p Use the instructions in this chapter to learn about the help available to you in the Guide menu.[...]

  • Page 32

    Ge tt i n g a ns w er s t o y ou r q ues t i o ns When y ou ha v e a quest ion w hile w orki ng wit h your c omputer , y ou c an get the an sw er by c hoosin g Macint osh Gui de from the Gu ide menu . 1P ull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program. A c h eckmark[...]

  • Page 33

    3N otice the three buttons at the top of the window: Topics, Index, and Look For. Maci n t osh G uide gi v e s you t hree w a y s o f findi ng inf or mation: m Topics lets y ou choose fr om a list o f general s ub jects; it is like t h e table o f c ontents in a book. m Index lets y ou choose fr om a n alphab eti cal li st of more spec ific s ub je[...]

  • Page 34

    2C lick “Customizing Your Computer” or “Setting Options” (whichever is available) in the list of topics. When y ou c lic k a ny t opi c area, a list o f rel ated quest ions appears on the right sid e o f the Mac i ntosh G uide windo w. 3C lick the question “How do I set the time and date?” and then click OK. Or double-click the question[...]

  • Page 35

    Ge tt i ng a n s we rs w i th t he I nde x b utt on 1 In the Macintosh Guide window, click the Index button. An alphabetic al li st of s ub jects appears on the left s ide o f the window . 2S croll through the alphabetical list until the phrase “background pattern” is visible. Y ou c a n scroll t hrou gh the list e ither by dra g ging the s lid[...]

  • Page 36

    4C lick the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instr ucti ons f or y ou to f o llo w . 5 Read and follow the instructions in the window. Maci n t osh G uide pr ov ides step-b y-step instr ucti ons to ans w er the que stion y ou selected. When y ou ha v [...]

  • Page 37

    Ge tt i ng a n s we rs w i th t he L oo k F or b utt on 1 In the Macintosh Guide window, click the Look For button. A small bo x appears on the left s ide o f the wi ndow , where y ou can type tex t. 2C l i ck the arrow button to activate the text box. 3T ype “trash” in the text box and then click Search. When y ou c lic k Search, a li st of qu[...]

  • Page 38

    4C lick the question “How do I turn off the Empty Trash warning?” and then click OK. Or double-click the question. A small window appears with instr ucti ons f or y ou to f o llo w . 5 Read and follow the instructions in the window. Maci n t osh G uide pr ov ides step-b y-step instr ucti ons to ans w er the que stion y ou selected. When y ou ha[...]

  • Page 39

    29 Getting Help Ti ps f or usi ng M aci nt os h Gu id e Here are a f ew t ips f or us i ng Ma cintosh G uide e f fec ti v el y: m Maci n t osh G uide i s a v ail able onl y w h en y ou are i n the Finder—the de s kt op area where y ou c a n see the icons o f dis ks , f olders , and file s . (Other pro grams ma y al so ha ve he lp a v ailab le i n[...]

  • Page 40

    30 Chapter 2 Iden t ify i ng object s on the scre en So me ti me s y ou ’ll see an unf amiliar item on t h e screen a nd as k y ourse lf , “What ’ s that?” Y ou c an get an ans wer b y u sing a M acintosh f eature kno wn a s Ba lloon He lp . Ba lloon He lp ex pl ai ns th e functi on of i cons , menu s , commands , a nd oth er items on t h e[...]

  • Page 41

    Learn i ng us ef ul sho r tcu ts Y ou c a n p erf orm ma ny ta s ks in the Finder more qui ckl y if y ou use k e y board or mou se shor tcuts . F or ex ample , i nstead of c lic king an ic on a nd choos i ng Op en from t h e File menu, y ou c an simp l y double-c li ck t h e ic on t o op en it. Fol low t h es e s t eps to learn ke y board a nd mous[...]

  • Page 42

    3 Read about the shortcuts available for the category you selected. Click th e r i ght ar ro w i n the lo wer -right c or n er of the window t o disp la y t h e ne x t wi ndo w (if there is one) . 4W hen you finish reading about the shortcuts for your category, click the Topics button in the lower-left corner to return to the main Macintosh Shortcu[...]

  • Page 43

    33 3 Co n ne ct i n g Ad diti o n al Equip m e nt Yo u r c o m puter at a g la n ce Th e illu stration on t h e n ex t pa ge sho w s a ba si c Po wer M acint osh 9 50 0 sy stem, read y to u se . (R ememb er that y our monit or a nd ke y board ma y appear sl i ght l y diff erent from t h e on es p ictured here , dependi ng on w hat y ou purc hased. [...]

  • Page 44

    34 Chapter 3 Your computer’s ports and connectors SCSI port g Connects your Macintosh to SCSI equipment such as external hard disk drives and scanners. Ethernet port (AAUI) G Connects your Macintosh to a high-speed Ethernet network using an adapter. Ethernet port (10BASE-T) G Connects your Macintosh to a high-speed 10BASE-T Ethernet network. Mode[...]

  • Page 45

    35 Connecting Additional Equipment Apple Desktop Bus V Connects your Macintosh to an input device, such as a (ADB) port keyboard or a trackball. Sound input port ≈ Connects your Macintosh to an Apple PlainTalk Microphone or other audio input equipment. Sound output port - Connects your Macintosh to headphones, externally powered (amplified) speak[...]

  • Page 46

    Con ne ct i ng au dio e quip m e nt Y our Mac i ntosh c an pl a y a nd record stereo s ound from a v ariety of s ources . Y ou c a n listen t o or reproduce stereo sound b y connectin g audio equ ipment t o th e sound input a nd output por ts on t h e computer . If y ou ha v e an i nter nal CD-R OM pl a y er , y ou can al so u se y our computer t o[...]

  • Page 47

    37 Connecting Additional Equipment Th e c omputer ’ s s ound por ts ac cept these 3 . 5 mm audio c onn ect ors: Th e stereo miniplu g is f ound m ost of ten on stereo equipment (f or ex amp le , pe rs onal headphon es) . The ex tended mi niplu g i s s light l y l ong er a nd is f ound on v oi ce-quality micr ophones (f or e xamp le , the A pple P[...]

  • Page 48

    Yo u’ re now read y t o b egin listenin g to and w orki ng wit h sound. F or more in fo rm ati on on w orki ng wit h sound, see the “ Sound ” top ic o f Macint osh Guide , a v a i la b l e i n t h e G ui de ( h )m e n u . Co nn ec ti ng and p ositi oni n g a microphon e Wi th appropri ate so ft w are , y ou c an use the A pple Pl ainT alk Mic[...]

  • Page 49

    Connecting Additional Equipment 39 If y ou c a n ’ t p lace t h e microphone on t op of the monit or , pos it ion the micr ophon e accor di ng t o these g uide li n es: m Th e micr ophon e should be b etw een 1 a nd 3 feet a w a y from y ou. m Th e micr ophon e should be di rect l y i n front o f you t o minimize the ef fe ct of b ac kground noi [...]

  • Page 50

    5T u r n on the computer. No w y ou hear the computer ’ s sound t hrou gh the ex ter nal sp eakers . No t e : To contr ol the v o lume of y our e xter nal sp eakers , op en the Sound c ontr ol pan el a nd choose V olume s i n the pop-up menu. U se t h e B uilt-i n Headphones s lider t o ad just the v o lume f or y our ex ter nal speakers . If y o[...]

  • Page 51

    IMPORTANT “Bef ore Y ou Connect a De v ice ” a nd “Connect i ng a S CS I De v ice ” c ontain general instr ucti ons f or attaching S CS I de v i ces t o y our computer . Be s ure als o to f oll o w the sp ecif ic instr ucti ons that c ame with y our e xter nal hard dis k dri ve or ot h er SC S I dev ice w h en connect i ng t h e de v ice t [...]

  • Page 52

    If the de v ice i s not the first on e , use a S CS I periph eral i nterf ace c able t o c onnect it t o the la st de v ice in the chain. IMPORTANT Th e t otal lengt h of t h e cab les in a SC S I chain shoul d not ex ceed 6 meters (20 f eet) . S CS I c able s must ha ve a 1 1 0-oh m imp eda nce . F or best re su lts , use SC S I c able s manuf act[...]

  • Page 53

    Con ne ct i ng a S CSI de v i ce Us e th e s e g en eral i nstr ucti ons i n con juncti on with the instr ucti ons that c ame with y our S CS I de v ice: 1 Turn off your Macintosh. 2M ake sure the SCSI device is switched off. 3 Use a SCSI cable to connect the device either to the computer’s SCSI port or to the last SCSI device already in the chai[...]

  • Page 54

    Ex pand i ng memo r y Th e d ynamic random-acce ss mem ory (DRAM) i n your c omputer c a n b e ex panded. I nstalli ng addit ional DRAM adds m ore memory t o y our computer a nd ex pands its c apabilitie s . Th e Te c h n i c a l I n f o r m a t i o n booklet that c ame wit h y our computer de scribes ho w much addit ional mem ory can be i nstalled[...]

  • Page 55

    Connecting Additional Equipment Con ne ct i ng ne tw or k ca bl es Y our Mac i ntosh c an b e connected t o a hi gh-sp eed E ther n et n etw ork v i a a n AA UI E ther net connect or or a hi gh-sp eed 1 0B A S E- T Ether net connect or . Y ou ca n a lso c onn ect t o a Lo calT al k n etw ork. It is pos s ible t o be ph y si call y c onnected to m o[...]

  • Page 56

    To set up your net work c onfi gurat ion, open the App leT al k contro l pan el t o c hoose t h e ph y si cal netw ork interf ace y ou are us i ng . (T h e App leT alk contr ol pan el als o contains zone i nf or mation—a de f ault zone is c hosen f or y ou. ) If y ou pl a n to u se T CP/I P on your P o wer M acintosh, y ou al so need t o choose s[...]

  • Page 57

    47 Read this chapter for information on installing and working with application programs on your computer. Y our computer ha s se veral app lic ati on pro grams alread y i nstalled, as w ell a s so me pro grams t hat n eed to be i nstalled b ef ore y ou c a n use t h em. The pro grams t hat come wit h your c omputer i nc lude m Ap pl e S cript, whi[...]

  • Page 58

    IMPORTANT If y our computer di d not come wit h a CD-R O M pl a yer and y ou did not g et the CD-R O M disc t hat contains s y stem so ft w are , be s ure to mak e a bac kup cop y o f the program s i n the App le Extra s f older . B ackup c opie s allo w y ou to re st ore y our so ft w are if anyt hi ng shoul d g o wrong . It is al w a y s a g ood [...]

  • Page 59

    To use y our pro grams most e f fec ti v el y , f o llo w these g uide li n es: m To a v o i d i nstallat ion pr oblems , turn of f v ir us protec tion pr ogram s a nd use Ap pl e Extens ions M a nag er t o tur n o ff s y stem ex tensi ons (ex cept f or Maci n t osh E as y Op en) b ef ore y ou i nstall a ny s o ftw are . T o star t App le Ex tensi [...]

  • Page 60

    50 Findi n g out which pro gr a ms are op en If y ou ha v e se v eral pro grams and wi ndow s open, you c an find out whi ch pro gram is ac ti v e and whi c h other program s are op en by pu lli ng do wn t h e Ap pl ica ti on menu . S witching p r o gr am s Y ou c a n s witch t o another op en program or de s k acce s sory b y c hoosing its name fr[...]

  • Page 61

    Bac king up y our file s Ma ki ng b ackup c opie s of importa nt file s is g ood protect ion a g ainst poss ib le dama ge t o the ori gi nals . m Y ou c a n bac k up file s stored on y our har d dis k b y cop ying them t o flopp y dis ks . m Y ou c a n bac k up a n enti re flopp y dis k b y cop ying it t o another flopp y dis k of t h e s a m e ca [...]

  • Page 62

    Share d li br aries Powe r M a ci ntosh pr ogram s use speci al file s c alled shar ed l i br ar i e s. The se f ile s he lp P o w e r Mac i ntosh pr ogram s to run more ef f icient l y , and c a n b e used b y m ore than one Po w er Macint osh pro gram simu lta n eous l y . An y n eces sary shared librarie s are i nstalled automat ic all y i n the[...]

  • Page 63

    53 Thi s c ha pt e r pro v i des inf or mati on on the optional CD-R OM p la y er . R ef er t o Ap p e ndix A, “Health, S a fety , and Maintenance T ips ” f or inf or mation on t h e proper handli ng o f these di sc s . Y our i nter nal CD-R OM (C ompact Di sc R ead-Onl y Memory) p la y er f or Maci n t osh c omputers work s with CD-R OM di scs[...]

  • Page 64

    54 Chapter 5 Ins er tin g a CD-R O M d i sc Fo llo w these instr ucti ons to inser t a CD-R O M disc int o y our CD-R O M pl ay er . Then f ollo w the instr ucti ons pro v ided wit h y our disc , as w ell as t h e ins tru ct i ons in this manual. 1 Start up your Macintosh computer, if it’s not already on. 2P ress the Open/Close button to open the[...]

  • Page 65

    55 Using the Optional CD-ROM Player Ej e c ting a CD-R O M d i s c Fol low t h es e i n s t r u cti ons t o op en the tra y a nd eject a CD-R O M disc fr om y our computer . IMPORTANT Y ou ma y not b e able t o eject a disc if it i s b eing shared. T o tur n off f ile shari ng , use the S hari ng Setup c ontro l pa n el. 1 Open the tray. Th ere are[...]

  • Page 66

    Playin g au di o CDs Wi th y our CD-R O M pl a yer and y our computer ’ s built-in sp eaker , y ou can p la y audio c ompact di scs (CDs) or audi o track s on CD-R O M disc s . Y ou can al so attac h h eadphon es or speakers t o the computer t o listen t o audi o CDs a nd audio trac ks . See Chapter 3 , “C onnectin g Addit ional Equ ipment , ?[...]

  • Page 67

    57 Using the Optional CD-ROM Player Wo r k i n g w i t h P ho t o CDs Y ou c a n use y our CD-R O M pl a yer t o open Photo CD ima g es st ored on Photo CDs . A Phot o CD ima ge i s a digit ized v ersi on of a standard phot o graph that y ou can open a nd v ie w on y our computer screen . Y ou c a n do ma ny t hi ng s with the ima ge s on y our Pho[...]

  • Page 68

    Shari ng a CD-R O M d i sc o v e r a netw o rk Y ou c a n share a CD-R O M disc u s i ng y our computer ’ s file-sharin g feature . If th e disc ha s audio portions , y ou will be able t o h ear the audio y ourself , but other people on the netw ork will not. Like wise , y ou cannot hear the audio por tions o f disc s y ou acce s s ov er a netw o[...]

  • Page 69

    II part Chapte r 6 T rouble s ho oti ng[...]

  • Page 70

    [...]

  • Page 71

    61 Consult this chapter if you experience problems using your computer. Wh e n y o u ha v e q uest i on s If y ou w ant t o know ho w to do a parti cular ta s k with y our c omputer , ref er t o Maci n t osh G uide in th e Guid e ( h ) menu. F or instr ucti ons on us i ng Maci n t osh G uide , see Chapter 2 of thi s manual. If y o u h ave t r ouble[...]

  • Page 72

    Ta k e y o u r t i m e When y ou see a n er r or mes sa g e, you don ’ t ha v e to tak e act ion immedi atel y . Th e me s sa ge sta y s on the screen unt il you c li ck t h e OK (or R estart) button or tur n of f the Mac intosh . To h elp di agnose and c or rect t h e problem, g ather as muc h i nf or mati on on the s itu ati on as y ou c a n. T[...]

  • Page 73

    Sta r t o v e r Often y ou c an eliminate a problem s impl y b y c learing the c omputer ’ s mem ory a nd star ting o v er . If y ou c a n, sa v e any open documents b ef ore re star t i ng t h e Mac i ntosh . If y our sy stem is fr ozen and do es not re spond t o a nyt hi ng y ou do , or if y ou ha v e a “bomb ” me ss ag e on the screen, sa [...]

  • Page 74

    Re build your deskt o p reg u l ar l y A proces s kno wn a s “rebu ildi ng the de s kt op ” helps y our Mac i ntosh k eep trac k of data on y our star tup dis ks . Alt hough y ou u su all y use t h e hard di s k i n y our computer a s a star tup di s k, y ou can al s o star t up fr om a ny ot h er dis k that has s y stem so ft w are i nstalled.[...]

  • Page 75

    m The Ma c int osh or t h e monitor i s not gett i ng po wer . If y ou ha v e a separate monit or , c heck t hat the monitor i s plu g g ed i n a nd tur n ed on, a nd that the monit or c able is fir ml y connected t o both the com puter a nd the monitor . Check t hat the computer ’ s pow er cor d is f i r ml y connected t o the computer a nd plu [...]

  • Page 76

    When you start up, a disk icon with a blinking question mark appears in the middle of the screen. Th is ic on i ndic ates t hat y our Mac i ntosh c annot find the s y stem so ft w are it n eeds t o star t up . One o f the f ollo wing i s probab l y the cau se: m Y our computer ma y be ha v i ng a pr oblem reco gnizi ng e xter nal equipment th at us[...]

  • Page 77

    When you try to start up from a floppy disk, a disk icon with an X appears in the middle of the screen and the floppy disk is ejected. Thi s i c on indic ate s that the flopp y di s k y ou tried to start up from is not a star tup dis k . Wa it a f ew sec onds . Th e computer shoul d star t up from its i nter nal har d dis k . Make s ure y ou i nser[...]

  • Page 78

    The hard disk icon does not appear on the desktop. If y ou don ’ t see a hard di s k icon on t h e des k top , try the f oll o wi ng: m Us e th e Dri v e Setup pro gram to mak e the dis k a v ail able . Dri v e Setup is lo ca ted in the Utilit ies f o lder on y our hard di s k. F or instr ucti ons , star t Dri ve Se tup , t h en choose Dri v e S [...]

  • Page 79

    Your Macintosh can’t read a floppy disk. If y ou see a me ss ag e that a fl oppy di s k is un readable , try one o f the f oll o wi ng: m If the dis k has ne ver been used, y ou ma y s impl y need t o i niti alize it. F or ins tru ct i ons , see the “Dis k s ” t opi c of M acintosh G uide , a v ail able in the Guide ( h ) menu. m The di s k m[...]

  • Page 80

    You can’t eject a floppy disk If y ou c a n ’ t ejec t a flopp y dis k in the us u al w a y , try the fo llo wing in order: m Hol d dow n the x a nd S hift k e y s and pres s the numb er 1 ke y on y our keybo ard to ejec t a dis k in the i nter nal dis k dri v e . m Tu r n o f f the c omputer . If t h e dis k i sn ’ t ejected, then hol d dow [...]

  • Page 81

    Your computer won’t restart and there is a CD-ROM disc inside the CD-ROM player. m Y our computer ma y be tryi ng t o star t up from the CD-R OM di sc . Pre ss t h e Open/ Cl os e butt on on the front o f the computer t o op en the tra y , and remo v e the CD-R O M disc . Cl ose the tra y , then restart y our computer . Your computer starts up an[...]

  • Page 82

    m Th e pro gram is a 68K app lic ati on r unni ng in emul ation m ode that requires a separate float i ng-po i nt unit (FPU) . It c a nnot use t h e built-in FPU on y our com puter ’ s micropr o ces sor . Check t h e do cumentati on that c ame with t h e program t o f i nd out if the pro gram requires t h e FPU f ound in the 68K chip . If it do e[...]

  • Page 83

    m Some ti mes i nco m p a t ibl e sy st e m ext e n si ons or contr ol pan els c an cau se sys t e m s o f t wa r e pr oblems . R e star t while ho lding do wn t h e Shif t ke y t o temporaril y tur n of f all s y stem e xtens ions . If y our computer w orks normall y af ter y ou do this , u se the Extens ions Ma nage r contr ol pan el to turn of f[...]

  • Page 84

    m Si gnals from t h e mouse are not reac hi ng the c omputer , eit h er b ecau se the mouse n eeds c lea ni ng or becau se there is s omething wr ong wit h the mouse . Cl ea n the mouse ac cordin g to t h e i nstr uct ions in Appendix A of t his book . If y ou ha v e another mou se or pointing de v ice , try connect i ng and us ing it. (T ur n o f [...]

  • Page 85

    m Y our s y stem has a s o ftw are problem . Re star t y our Mac i ntosh . F or i nstr ucti ons , see “ Start Ov er” in the secti on “If Y ou Ha ve T roub le ” ear lier in this c hapter . Check t h e star tup di s k a nd applic at ion pro gram y ou were u sin g when the prob lem o ccur red. Mak e sure t hat all pro grams , des k acces s ori[...]

  • Page 86

    You experience problems using a document from a DOS computer. If y ou c a n ’ t open a DO S do cument us ing a M acintosh pr ogram , try the fol lo w i n g : m Op en the do cument from wit hin the program b y c hoosing Open i n the pro gram ’ s F ile menu. m Us e th e PC Exc hang e contro l pan el to spec ify whic h Mac i ntosh pr ogram will op[...]

  • Page 87

    77 You experience problems using an older Macintosh program. Some ol der Macint osh pro grams are not comp letel y c ompatib le with P ow er Maci n t osh c omputers . Check with t h e pro gram ’ s ma nuf acturer f or co mpatib ility a nd upgrade i nf or mation . Op en the Memory c ontrol panel a nd tur n o ff Modern Memory Mana ger. F or m ore de[...]

  • Page 88

    If you installed a CD-ROM player after you bought your computer and your computer won’t restart after you’ve copied software for your CD-ROM player to the System Folder. m If y ou attempt t o i nstall so ft w are f or y our CD-R O M pl a yer wit hout us i ng th e I nstaller , y ou ma y not be able t o restar t y our computer . R estart the com [...]

  • Page 89

    The tray of your CD-ROM player won’t open. If a CD-ROM disc icon appears on your screen: m Dra g the disc i con t o the T rash, or selec t it a nd choose Put A w a y fr om the F ile m enu. If the A ppleCD A udio P la y er pro gram is ac ti v e , c hoose Ejec t CD from t h e File menu . If y ou see a me ss ag e that a di sc c a n ’ t b e put a w[...]

  • Page 90

    Pro b l e m s wi t h CD-R O M d i s cs You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop. m Make s ure that t h e disc label i s f acing up and the di sc is centered in the tra y . If y ou ’ re u sing a small (8 cm) di sc , mak e s ure it is within the tra y ’ s inne r ring . m Make s ure the tra y is c l osed all[...]

  • Page 91

    Your computer ejects a CD-ROM disc without giving you any error message. m Make s ure the disc i s flat in the tra y and the disc l ab el is f ac ing up . If yo u ’ r e us i ng a small (8 cm) di sc , mak e sure it ’ s centered within the tra y ’ s inne r ring . m The di sc ma y n eed to be c lea n ed. (See “Handli ng CD-R OM Di scs ” in t[...]

  • Page 92

    Pro b l e m s p l ay in g au dio CDs You don’t hear any sound when you play an audio CD or an audio track on a CD-ROM disc using the AppleCD Audio Player. m If y our CD-R O M pl a yer w as installed af ter you bou ght y our c omputer , mak e sure t h e audio c able is pr op erl y c onn ected. See t h e do cumentati on tha t came w i th th e CD-R [...]

  • Page 93

    Pro b l e m s u s in g Ph oto CDs Your CD-ROM player will not open Photo CDs. m Re i n s t a ll the CD-R O M so ft w are (a v ailab le throu gh t h e “Mult iMedia Softw ar e ” option in Cu stom Install when y ou reinstall s y stem so ft w are) . Your computer does not display color icons for individual images on a Photo CD. m Y our s y stem ma [...]

  • Page 94

    If y our c omput er ’ s per f o rm an ce decr eases If y ou noti ce a decrease in y our computer ’ s speed a nd general performance afte r y ou add speci al so ft w are li ke a c ontrol panel , s y stem ex tensi on, or cust om ut ility , it ma y b e b ecau se thi s so ft w are do es not w ork w ell with P o wer Maci n t osh c omputers . m To f [...]

  • Page 95

    So l v ing p r in t e r pr ob l e m s m All prin te r s : Check y our printer setting s in th e Chooser , making s ure y ou ha v e se lected the correct pri nter . Ne xt , tur n of f the c omputer and pri nter a nd c h eck t h e pri nter cab le connect ions . If neit h er of the se su g g est ions so lv es the problem , reinstall y our pri nter dri[...]

  • Page 96

    Obtai ning up date d Ap p le so ftw a re Ap pl e so ft w are updates inc lude all of t h e late st v ersi ons of A pple s of tw are , in cl uding most printer dri v ers , S y stem E nablers , and updates t o utilit ies , ne tw orki ng , a nd communi cat ion s of tw are . IMPORTANT Be s ure t o read the posted App le Sof tw are License A greement be[...]

  • Page 97

    Com puSer v e Ap pl e so ft w are updates are posted t o tw o separate area s on CompuS er v e: Ap pl e S uppor t F or um a nd App le Ne w Updates . A ll updates are posted s imu lta n eous l y to bot h areas . Update s are remo v ed from the A pple Ne w Update s area after t hree week s . Ap pl e S uppor t F or um (GO A PLS UP) contains all so ft [...]

  • Page 98

    Intern e t : Ap pl e C ompute r Hig h er Educat io n goph er s er v er Ap pl e recommends u sing T urboGoph er c lient so ft w are t o acce ss t h e App le Co mputer H igher Educ ation g opher server . Th e “ App le S uppor t A rea ” f o lder is lo cate d i n th e fo llo wing path: Home Gopher Serv er C om puter I nformati on Ap pl e Co m puter[...]

  • Page 99

    Intern e t: ft p .su p po r t .ap pl e.co m Thi s i s a F ile T ransf er Prot oco l (ftp) serv er with all o f the late st App le so ft wa re update s . m Host name: f tp .support.apple .com . m IP numb er: 1 3 0 . 4 3 . 6 . 3 m Pa th : /pub/App le S W Updates Americ a Onl i n e f t p (f i l e t ra ns f er prot oc ol ) g ate way Y ou c a n lo g ont[...]

  • Page 100

    Init i alizi n g a h ar d di s k Bef ore y ou c an use a ne w dis k , the dis k must be prepared s o that the com puter know s w h ere to st ore i nf or mation on t h e dis k . T his preparati on is ca lled init i alizing (or for m a t t ing ) the dis k . Wh e n do yo u need t o i n i t i a l i ze a ha r d d i sk? Th e har d dis k insi de y our com[...]

  • Page 101

    Sta r t i ng u p f r om a CD-R O M d i sc To i n i t i a lize , test , or repai r a hard dis k, or t o i nstall s y stem so ft w are on a har d dis k, y ou n eed to start up y our computer from another dis k. If y our computer has a CD-R OM p la y er , you c an star t up y our computer u sing t h e CD-R OM disc c ontai ni ng s y stem s o ftw are th[...]

  • Page 102

    How t o ini ti ali z e a ha rd d i sk Y ou i niti alize a n App le SC SI har d dis k b y us ing a pr ogram c alled Dri v e Setup, w hic h is on the fl oppy di s k labeled Disk T o o ls that came w i th y our computer . If y our computer c ame with a CD-R OM p la y er and y ou didn ’ t recei v e fl oppy di s ks , y ou c a n find Dri v e Setup on t[...]

  • Page 103

    Rep air ing a d am a ge d d i sk Dis ks c a n b ecome dama g ed by repeated use and handli ng . Wh e n do yo u need t o re pa i r a d i sk? If y ou see a me ss ag e repor ting that a di s k is dama ged or unreadable , y ou ma y n eed t o repai r the dis k . Tr y t h e s e s ug ges t i ons fi r s t If y ou c a n ’ t start up from a hard di s k or [...]

  • Page 104

    Check t hat both c hai ns of de v i ces are termi nated properl y . For inf or mati on on settin g SC S I ID numb ers and ter mi nating a S CS I c hai n, see Chapter 3 of thi s ma nual and the ma nuals t hat cam e with y our SC S I equipment. m Te s t t h e dis k f o llo wi ng t h e i nstr ucti ons that c ome next. How t o te s t a h a rd di sk Y o[...]

  • Page 105

    3 In the list of drives, click the disk you want to test. 4P ull down the Functions menu and choose Test Disk. 5W hen a message tells you that testing is complete, click Quit. If the te st rev eal s a problem , y ou ma y b e able t o cor rect it b y us ing Di s k First Aid or another dis k repair pro gram (see the i nstr ucti ons i n the n ex t sec[...]

  • Page 106

    2 Open the Disk First Aid icon. Y ou ma y need to l ook i n a f older c alled Ut ilitie s to f i nd Dis k F i rst Aid. 3C l i ck the icon of the disk you want to test. Dis k icons appear i n a bo x at the top o f the Dis k F i rst Aid wi ndow . 4C lick Repair to begin testing and repairing the disk. Y ou c a n ’ t repair the star tup dis k or t h[...]

  • Page 107

    97 Troubleshooting If Di sk Fi r st Aid c annot c orre ct th e problem m T ry repai ri ng t h e dis k a g ain. Somet imes repeatin g the pro ces s cor rects the prob lem. m Us e a not h er dis k repair or reco v ery pro gram. Some di s k repai r pro grams let y ou reco v er informati on from a dama ged di s k . m C onsu lt a computer repair sp eci [...]

  • Page 108

    Wh e n sho uld y o u re i ns ta l l s y s t em so ftw a re? If y ou ha v e a pr oblem with y our s y stem s of tw are , y ou ma y see this i con in the middle o f the screen: If thi s icon appears , f oll ow t h e i nstr ucti ons i n “R epai ri ng a D ama ged Dis k ” ear lier i n thi s chapter t o test y our startup hard dis k a nd repai r a ny[...]

  • Page 109

    After Di s k F i rst Aid star ts , fo llo w the instr ucti ons on the screen. Di s k First Aid c heck s your har d dis k f or an y problem s . 3W hen Disk First Aid has finished checking your hard disk, choose Quit from the File menu. 4 Open the Drive Setup program. Y ou use t h e Dri ve S etup pro gram to update y our har d dis k . 5 In the list o[...]

  • Page 110

    11 Make sure that the hard disk named in the box is the one on which you want to install system software. If it isn ’ t , c lic k S witch Di s k until the c or rect di s k name appears . 12 Click Install. 13 Follow the instructions that appear on the screen. If y ou ’ re installi ng s y stem s of tw are from flopp y di s ks , y ou see mes s ag [...]

  • Page 111

    Doi ng a cl ean i ns ta l l a t i on o f s y s t em s o ftw a re The st eps in thi s sect ion out li n e what i s commonl y c alled a “ c lean ” ins ta ll at i on o f s y stem so ft w are . A c lea n i nstallat ion allo w s y ou to di sco v er wh ic h item in y our S y stem F older i s c aus i ng a prob lem. A c lean i nstallat ion create s a b[...]

  • Page 112

    4 Open the Drive Setup program. Y ou use t h e Dri ve S etup pro gram to update y our har d dis k . 5 In the list of drives, click your startup disk. 6P ull down the Functions menu and choose Update Driver. 7W hen the update process is finished, quit Drive Setup. 8S hut down your computer. 9 Start up your computer from disk 1 of the set of system s[...]

  • Page 113

    11 Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software. If it isn ’ t , c lic k S witch Di s k until the c or rect di s k name appears . 12 Hold down Shift– x –K to start the clean installation. The f o ll o w in g dial og bo x appears . 13 Click the Install New System Folder [...]

  • Page 114

    16 When you see a message reporting that the installation was successful, you may need to click Restart. Y ou need to c li ck R e star t onl y if y ou i nstalled so ft w are ont o the star tup dis k . If a me ss a ge repor ts that installati on w a s not suc ces s ful , try rep eating t he cl e a n i n s t allat ion procedure . IMPORTANT Cer t a i [...]

  • Page 115

    Doi ng a custom instal lati on F or most Mac i ntosh u sers , the Ea s y I nstall proced ure described in the pre v i ous sect ions i s appropriate , b ecau se it automat ic all y installs all the items y ou n eed. How e v er , if y ou ’ d li ke t o select a c ombinati on of s y stem s of tw are f ile s f or y our sp ecif ic needs , y ou c a n cu[...]

  • Page 116

    The Cu st om Install di alog bo x app ears , list i ng all a v ail able s y stem softw a r e c ompon ents . 4S croll through the list of components, clicking the checkbox next to each component you want to install. Y ou c a n see a nd select indi v idual item s within each c ompon ent by c li c ki ng th e ar r ow t o the lef t of t h e component, t[...]

  • Page 117

    Inst a llin g or r e in s t allin g C D - RO M s o f t w a r e CD-R OM s of tw are i s a set of pr ogram s a nd file s that allo w y our CD-R OM pl ay er to w ork c or rect l y with y our c omputer a nd allo w it to p la y dif f erent kinds of CDs , li ke Phot o CDs or audio CDs . If y our c omputer cam e with a CD-R OM pl a y er i nstalled, the CD[...]

  • Page 118

    The Cu st om Install di alog bo x app ears , list i ng all a v ail able s y stem so ft w are com pon ents . 4S e l ect Multimedia Software by clicking the checkbox next to it. To get addit ional informati on about each c omponent listed, c lic k the bo x with th e l e tter i in it to the ri ght of t h e component. 5C l i ck Install. 6F ollow the in[...]

  • Page 119

    III part App endix A Hea l t h , Saf et y , an d Ma i n t e na nce T i ps App endix BI n s t a l l i n g a n Ex pans ion Ca rd App endix C S peci a l K e y s on Y ou r K e y bo a rd[...]

  • Page 120

    [...]

  • Page 121

    111 F or your o w n saf ety a nd that o f your equ ipment , f ollo w all the instr ucti ons i n this cha p t e r . K eep these instr ucti ons a v ailab le for re f erence b y y ou a nd others . Hea l t h-rel a t ed info rmat i on ab out c omputer us e Musc le s orenes s , e ye f at i gue, and other disc om f or ts and i njurie s som etime s asso ci[...]

  • Page 122

    Musculo s keleta l d i sco m f o r t As w i t h a n y act i v ity that in v ol v es s itt i ng f or l ong periods o f time , us i ng a co mputer can mak e your mu sc les s ore and stif f . T o mi nimize these e ff ects , set up y our w ork env i ron ment c arefull y , us i ng t h e gui delin es t hat f ollo w , a nd take frequent breaks t o re st t[...]

  • Page 123

    Eye f a ti gu e Ey e f a t ig u e c an o ccur w h en e ver t h e e ye s are f o cused on a nearb y objec t f or a lo ng time . T his prob lem o ccurs becau se the e y e musc le s must w ork har der to vi ew an objec t that ’ s c loser t ha n about 20 feet (6 meters) . I mproper light i ng ca n hasten t h e de ve lopm ent of e y e f ati gue . Alt [...]

  • Page 124

    Y ou ma y ha v e t o raise y our c hai r so y our f orearms and ha nds are at the proper ang le to the k e yboar d. If this mak e s it imposs ib le to re st y our feet fl at on the floor , y ou c an use a f ootre st with ad justable hei ght and tilt t o mak e up for an y g ap b etw een the floor and y our feet. Or y ou ma y l ow er th e des kt op t[...]

  • Page 125

    Av oiding fatigu e m Chang e y our seated posit ion, stand up , or stretc h w h en e ver y ou start to f eel ti r e d. Frequent shor t breaks are helpful in reducing f at ig ue . m Us e a light t ouc h when typing or u sin g a mouse and keep y our hands and fi nge r s rel ax ed. m Some co m puter users ma y de v el op disc omf or t in their ha nds [...]

  • Page 126

    Sa f et y i n st ructi ons F or your o w n saf ety a nd that o f your equ ipment , al w a y s take t h e fo llo wing prec auti ons . Tu r n o f f the c omputer complete l y a nd disconnect t h e pow er plu g (b y pulling th e plu g , not t h e cord) if an y of t h e fo llo wing c onditions e xi sts: m th e p owe r cor d or plu g become s fra y ed o[...]

  • Page 127

    Ha nd l i n g y o u r co m puter e qu ipme nt Fo llo w these g uide li n es f or handli ng y our computer and its c ompon ents: m When setting up y our c omputer , pl ace components on a stur d y , flat s urf ace , a nd c arefu ll y fo llo w all setup instr uc ti ons . m When connect i ng or di sconnectin g a cab le , al w a y s ho ld the c able b [...]

  • Page 128

    Ha nd l i ng t he mo n i t o r Fol low t h es e pr o ced ures f or handli ng a monit or: m Tu r n do wn t h e screen bri ghtn es s contr ol if y ou lea v e the c omputer tur n ed on f or ex tended p eriods . If t h e brightne ss i s not tur ned dow n, the ima ge on th e s c r een cou ld “bur n i n ” and dama ge t h e screen. Y ou c a n als o us[...]

  • Page 129

    Ha nd l i ng f l opp y di sk s 125 ° F (52 ° C) 50 ° F (10 ° C) Keep disks dry. Do not use a pencil or an eraser on a disk or disk label. Store disks at temperatures between 50 ° F and 125 ° F. Do not touch the exposed part of the disk behind the metal shutter. Keep disks away from magnets. Avoid exposing disks to extremely hot temperatures. [...]

  • Page 130

    Ha nd l i ng CD-R OM d i scs K eep the se impor ta nt saf ety instr ucti ons i n mi nd as y ou use CD-R OM di sc s: m Hol d a disc b y the ed ge s or by one ed ge and the center hole . Do not t ouc h th e d i sc s urf ace . m To c lea n disc s , wip e the shi ny s urf ace with a s o ft damp c lot h, workin g i n strai ght li n es fr om center to ed[...]

  • Page 131

    Other impor ta nt saf ety instr ucti ons t o keep in mi nd as y ou use y our CD-R OM pl a y er: m Po si ti on y our computer s o that w hen the tra y op ens , it do esn ’ t bump int o an ything . m Do not lea v e the di sc tra y op en. If dust g ets on the lens of t h e CD-R O M pl ay er , t h e pl a yer ma y ha v e problem s readi ng y our c omp[...]

  • Page 132

    122 Appendix A Ej e c ti ng a f l op p y d i sk F or i nstr ucti ons on eject i ng a fl oppy di s k or a remo v ab le media di s k, see t h e “Dis ks ” t op ic of M acint osh Gui de , a v ailable in the Gu ide ( h ) menu . If y o u ca n ’ t eject a f l o pp y d i sk If y ou c a n ’ t ejec t a flopp y dis k in the us u al w a y , try the fo [...]

  • Page 133

    Cle an ing y o ur eq u i pme n t Fo llo w these g eneral r ules w hen c lea ni ng the outs ide o f y our computer and its components: m Us e a damp , s of t , li nt-free c lot h to c lean the computer ’ s ex terior . A v oid ge t ti ng m ois ture i n a ny openi ng s . m Don ’ t us e aeroso l spra y s , so l v ents, or abra s i ve s . Cle an ing[...]

  • Page 134

    2T urn the mouse upside-down and turn the plastic ring on the bottom counterclockwise to disengage it. If y ou ha v e an ol der mouse , you ma y need t o pres s the pl ast ic ring (rat h er tha n t u r n it) to di seng a g e it. If the mou se is l o ck ed, see the n ex t secti on, “ Lockin g a nd Unlockin g the Mouse , ” f or i nstr ucti ons on[...]

  • Page 135

    5W ipe the mouse ball with a clean, soft, dry, and lint-free cloth. 6I f necessary, wash the mouse ball with warm soapy water (use a mild soap such as a dishwashing liquid) and then dry the mouse ball thoroughly. 7G ently blow into the mouse case to remove any dust that has collected there. 8P ut the ball and the ring back in place. Y our mou se sh[...]

  • Page 136

    Lo c king an d unloc kin g the m o use Some m o us e de v i ces c an b e lock ed so t hat the ball c an ’ t be remo v ed. A lo ck i ng mo us e has a small hole on t h e pl ast ic ri ng . To l o c k t h e mouse , fo l low thes e steps: 1 Insert a straightened paper clip into the hole on the plastic ring. 2P ress down on the paper clip while you tu[...]

  • Page 137

    To unl ock t h e mouse , f oll ow the se steps: 1 Insert a straightened paper clip into the hole on the plastic ring. 2P ress down on the paper clip while you turn the ring counterclockwise. Tu r n t h e ri ng a v ery short distance . When the reces sed area on the ring i s lin ed up with the rece ssed area s ur rounding t h e ri ng , t h e mouse i[...]

  • Page 138

    [...]

  • Page 139

    Y ou c a n i nstall pri nted circuit boar ds (c alled ca r d s ) f or v ideo and graphic s appli c ations , netw orking and communi c ations , addit ional proce ss ing po wer , or other pur poses . The car ds fit into ex p a nsion slots ins i de the computer . Y our Mac i ntosh ha s six e xpans ion s lots , eac h des i gn ed to ac cept a Peripheral[...]

  • Page 140

    Ex pans io n c a rd pow er r e qu i rem ent s Th e c ombi n ed pow er cons umpti on of e xpans ion c ards mu st not ex ceed the limits specif ied for y our M acintosh m odel. If y ou ha v e more t ha n on e ex pans ion c ard installed, chec k the i nf or mati on that c ame with y our c ards t o mak e sure t hat thei r pow er cons umpti on is wit hi[...]

  • Page 141

    3 Remove the cover from the computer. Sl i d e th e cov e r a w ay from t h e bac k pa n el an i nch or t wo . T h en raise the co v er strai ght up a nd of f the computer . 131 Installing an Expansion Card[...]

  • Page 142

    4T ouch the metal part of the power supply case inside the computer to discharge static electricity. Alw a ys do thi s b ef ore y ou t ouch an y par ts , or install a ny c omponents, ins ide th e co m puter . Power supply 132 Appendix B[...]

  • Page 143

    5 Lower the auxiliary fan. Squeeze t h e si des o f the f a n a nd pull do wn . To lower the auxiliary fan, squeeze the sides to unlatch it. 133 Installing an Expansion Card[...]

  • Page 144

    6 Being careful not to touch the sharp edges, pull out the metal access port cover behind the expansion slot you want to use, and set the access port cover aside. 7 Remove the card from its static-proof bag. Hol d the c ard b y its edg es t o a v oid t ouc hi ng t h e connect or . Connector 1 Press the two levers apart that are next to the card acc[...]

  • Page 145

    8A lign the connector end of the card with the expansion slot. 9P ress the card gently but firmly until the connector is fully inserted. m Sl i d e th e card b e tw een the tw o le v ers that hel d the acces s por t co v er y ou remo v ed ear lier . Y ou ma y need t o pres s the le v ers apar t s li ghtl y t o gu ide the ca r d b e tw een them. m D[...]

  • Page 146

    10 Lift the auxiliary fan back into place. When the card is properly seated, the levers snap into place and secure the card. Snap the auxiliary fan back into place. Processor card This guide on the auxiliary fan housing engages the processor card in the computer. 136 Appendix B[...]

  • Page 147

    11 Replace the cover on the computer. Lower th e cov e r all the w a y do wn ont o the ca se . Push t h e co v er bac k until it t ouc hes t h e bac k pan el. 12 Tighten the screws on the back panel. Y ou are no w finished i nstalli ng the c ard. Y ou ma y tur n on the c omputer a nd star t us i ng t h e n e w car d. WARNING Al wa ys repl ace the c[...]

  • Page 148

    Upgr a di n g th e pro c e s s or Y our computer ’ s proces sor c an b e upgraded with t h e i nstallat ion o f a proces s or upgrade c ard. To upgrade y our proces sor , remo v e the old pr o ces sor c ar d, then fo llo w the procedure i n this c hapter f or i nstalli ng e xpans ion c ards t o install the n e w proces s or car d. (Note t hat y o[...]

  • Page 149

    139 Y our computer k e yboar d contains cer tai n sp eci al ke y s t hat typ ewriter keybo ard s don ’ t ha v e . M a ny o f these k e y s allo w y ou to gi v e c omma nds to t h e co mputer without us ing the mou se . F or e xamp le , in ma ny app lic ati on pro grams , y ou c a n pres s the x (C omma nd) ke y at the sam e time a s the Q ke y to[...]

  • Page 150

    Special keys on Apple keyboards (c ontinued) Control key In combination with other keys, this key provides shortcuts or modifies other actions. Delete key Use to delete selected material, or the character to the left of the insertion point. Enter key In a dialog box, pressing Enter is the same as clicking the outlined button. In some programs, pres[...]

  • Page 151

    Ty p i n g s p e c i a l c ha rac t ers a n d s y m bo l s Y ou c a n typ e a v ariety of inter national and other speci al s ymbol s a nd ch a r acters (inc ludi ng c haracters with di acriti cal mark s , suc h as ac cents) b y pres s i ng c ombinations o f k e y s . Th e K e y C aps pro gram, whi ch i s i nstalled with y our s y stem so ft w are [...]

  • Page 152

    If y ou pres s the Opti on ke y , K e y C aps out li n es li ght l y the ke y s that y ou c an use i n co m bi n ation wit h letter ke y s t o type letters with accents or ot h er di acritic al marks . If yo u s e e r e ct an g le s: If y ou see rectang les instead of di acriti c al marks on so m e of t h e pi ct ures o f ke y s in K e y C aps , tr[...]

  • Page 153

    Spe cia l key com b i na t i o n s If dif fi cultie s with y our mou se or computer don ’ t all o w y ou t o use standard met hods of qu itting a pr ogram or re star ting y our c omputer , y ou c an try us i ng th es e s p eci al ke y c ombinations . To do this... …press this key combination Force a program to quit x -Option-Esc Force the compu[...]

  • Page 154

    [...]

  • Page 155

    A AAUI network, connecting to 45 accent marks, typing 141–142 access covers for expansion slots 35, 134 active program 16, 49, 50 acute accent (´), typing 142 adapter for expansion card 129 ADB port. See Apple Desktop Bus (ADB) port America Online, obtaining Apple software updates 89 amplifier, connecting 37–38 Apple-authorized service provide[...]

  • Page 156

    Application menu Hide Others/Show All commands 50 using 16 working with several programs at a time 49–50 application programs backing up 48 can’t be found 75 can’t be opened 76 compatibility issues with older Macintosh programs 77 icons for 17 included with your computer 47 installing and using 48–50 opening/saving documents with different [...]

  • Page 157

    CD-ROM system software disc, starting up from basic instructions 91 installing system software 99, 102, 105 for troubleshooting 66, 67, 68, 70, 80 to use Disk First Aid 95, 98, 101 to use Drive Setup 90, 94 cedilla (ç), typing 142 chains, SCSI 40, 42, 43 chair, adjusting for computer use 113, 114 Chooser, printer settings 85 circumflex (^), typing[...]

  • Page 158

    D dampness, protecting the computer from 116, 117, 121 DAT drive, installing 44 Delete key 140 desktop At Ease 71, 78 hard disk icon doesn’t appear 68 hiding/showing windows on 50 looks unusual 71, 78 rebuilding 64, 68, 75, 143 device drivers for SCSI devices, installing 41 diacritical marks, typing 141–142 DIMMs 44 disconnecting power to the c[...]

  • Page 159

    F fatigue from computer use, avoiding 113, 115 FDDI networks 45 files. See also documents backing up 51 file sharing ejecting CD-ROM discs and 55 sharing a CD-ROM disc 58 Finder activating 22, 29 icon 49 floating-point unit (FPU) requirements 72 floppy disk drive illustration 34 installing (internal) 44 floppy disks backing up 51 can’t eject 70 c[...]

  • Page 160

    I, J icons ADB 8, 9 application program 17 blinking question mark 66, 98 defined 17 Disk First Aid 96, 98, 101 disk with an X 67 document 17 do not appear correctly on screen 68 Finder 49 folder 17 hard disk 12, 17 ports 34–35 “sad Macintosh” 67 SCSI 40 Trash 17 Index button, Macintosh Guide 23, 25–26 initializing a hard disk 90–92 insert[...]

  • Page 161

    L LaserWriter Select 300 model, printer driver compatibility 85 liquid spills on computer equipment 116, 117, 118, 121 LocalTalk network, connecting to 45 locking the mouse 126 Look For button, Macintosh Guide 23, 27–28 M Macintosh Easy Open 49 Macintosh Guide. See also Guide ( h ) menu activating 22 closing 28, 29 Index button 23, 25–26 Look F[...]

  • Page 162

    O Option- x keys to rebuild the desktop 64, 68, 143 Option key 140 combined with other keys for typing diacritical marks 142 P Parameter RAM (PRAM), resetting 65 PC Exchange control panel 69, 75, 76 performance issues 84 Peripheral Component Interconnect (PCI) cards 45, 129 Personal LaserWriter LS and 300 models, printer driver compatibility 85 Pho[...]

  • Page 163

    repairing disks 93–97 repetitive stress injuries (RSIs) 112 replacing special software in new System Folder 104 replacing the clock battery 65 Restart command (Special menu) 63 restarting the computer methods for 63, 143 troubleshooting and 66–67, 70–73, 75, 78, 80 Return key 140 S “sad Macintosh” icon 67 safety instructions CD-ROM discs [...]

  • Page 164

    system extensions performance problems and 84 reinstalling 100, 104 turning off before installing application programs 49 to rebuild the desktop 68, 75 to resolve software problems 70, 72, 73, 78 System Folder creating a new one 101–104 decreased performance and 84 discarding extras 49 replacing special software items 104 shared libraries and 52 [...]

  • Page 165

    network configuration problems 46 Photo CD problems 83 printer problems 85 restarting the computer can’t restart after installing software for CD-ROM player 70, 78 can’t restart with CD-ROM disc inside the player 71, 79 using x -Control-Power key to restart 63 screen is dark 64 starting up computer can’t find system software to start up 66 co[...]

  • Page 166

    Apple Computer , Inc. 1 Infinite Loop Cupertino, California 95014-2084 408.996.1010 030-8760-A Printed in U.S.A. [...]