Apple 6200CD Series manual

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Table of contents for the manual

  • Page 1

     Ma cin t osh P er for ma Us e r ’ s Gu i de Includes setup, troubleshooting, and health-related infor mation for Macintosh P er forma 6200 CD and 6300 CD series computers[...]

  • Page 2

    K Apple Computer , Inc. © 1995 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement. The Apple logo is a trademark of Apple Computer, Inc., registered in th[...]

  • Page 3

    iii Co n ten t s C ommunic ations re gu lat ion informati on v i P re f ace W e l come t o Ma ci nt os h i x 1 Gett i ng Sta r ted 1 Plu g ging in the computer 1 Installi n g an ex pa ns ion c ard 3 C onn ecting a m onitor 3 C onn ecting t h e mou se a nd ke yboar d 6 C onn ecting ot h er equipm ent 8 T ur ni ng t h e computer on 8 Prob lems star t[...]

  • Page 4

    2 Gett i ng He l p 1 7 Gettin g ans wers t o y our quest ions 1 8 Ident ifyi n g ob jects on the screen 26 Lear ning u sefu l shor tcuts 2 7 3 Co n nect i n g A dd i t io na l E q u i pme n t 29 Where to c onn ect additi onal equipment 3 0 C onn ecting an A pple P lainT al k Microphone 3 1 C onn ecting e xter nal stereo sp eak ers 3 2 Ex pa nding m[...]

  • Page 5

    6 T r o ub les ho ot i ng 49 When y ou ha v e que sti ons 49 If y ou ha v e trouble 4 9 So lutions t o comm on problems 5 3 So lutions t o CD-R OM prob lems 6 5 If y our computer ’ s p erformance decrease s 7 0 R epairi ng a dama g ed dis k 7 1 Initi alizi ng a har d dis k 77 Installi ng or re i nstalling s y stem so ft w are 7 9 A Hea l th , Sa [...]

  • Page 6

    vi Communications Regulation Information C om mu ni c a tio n s r e gul ati on infor m a tio n FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected. Ra[...]

  • Page 7

    DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications. Observation des normes—Classe B Cet appareil numérique respecte l[...]

  • Page 8

    [...]

  • Page 9

    C ongratul ati ons on the purcha se of y our n ew M acintosh . Y our computer is de s igned t o giv e y ou the hi gh est performance combined with real ease o f use—it ’ s eas y t o set up , ea s y t o use , and eas y t o ex pa nd. T his book will g uide y ou throu gh the setup procedure , tell y ou ho w t o ex pa nd y our Mac i nt osh, and pro[...]

  • Page 10

    Monitor cable  (sometimes built into the monitor) Monitor power cord Computer power cord Keyboard Microphone (optional) Macintosh Performa computer Monitor (You may have a different monitor than shown.) Mouse Keyboard cable  (permanently attached to the keyboard)[...]

  • Page 11

    Th e illustrat ion on the f ac ing pa ge sho w s all th e equipment y ou will need to set up y our computer and b egin us i ng it. P l ace y our equipment on a stur dy , fl at s urf ace near a grounded w all out let. Be f ore f ollo wi ng t he setup instr uct ions in thi s chapter , you ma y w a nt t o read “ A r ranging Y our Of fice ” in Appe[...]

  • Page 12

    When y ou are ready t o begin, f ollo w these steps: 1 Plug the socket end of the computer’s power cord into the recessed power cord socket (marked with the symbol ≤ ) on the back of the computer. 2 Plug the other end of the power cord into a three-hole grounded outlet or power strip. Choose a po wer out let to w hic h y ou ha v e eas y ac ce s[...]

  • Page 13

    I ns ta l l i ng a n e x pa ns i on ca r d If y ou purcha sed a ny e x pa ns ion c ards f or y our Macint osh, you ma y w a nt to install them now . (F or instr uct ions , see A pp endix B , “Installi ng an Ex pa nsi on Car d, ” as we ll as the documentati on that c ame with the c ards . ) If y ou don ’ t ha v e an ex pa nsi on car d, go on t[...]

  • Page 14

    2 Connect the monitor power cord to the monitor. On s ome monit ors , the cor d is alread y attached. 3 Plug in the monitor power cord. Be s ure t o plu g the pow er cor d i nt o a three-hole gr ounded outlet or po wer strip . Monitor power cord Monitor power socket 4 Chapter 1[...]

  • Page 15

    Co n nect i n g the m on i t o r cab le After y ou p lug in the monit or pow er cor d, you c onn ect the monit or cab le to the computer ’ s monitor port. T o connect t he monitor c able , f ollo w these steps: 1 Attach the monitor cable to the monitor. On s ome monit ors the c able is alread y attached (as sho wn bel ow) . 2 Attach the monitor c[...]

  • Page 16

    Co n nect i ng t he mo use a n d k e y boa r d 1 Plug the mouse cable into the recessed port on the back of the keyboard. Th e plu g and the por t are mark ed with t he ◊ ic on (s ymbol) . Th e posit ions o f the por t a nd ic on on your k e yboar d ma y b e dif ferent from t hose pic tured. B y t he w ay: A por t marked with t h e ◊ icon i s c[...]

  • Page 17

    2 Plug the keyboard cable into the port marked with the ◊ icon on the back of the computer. Som e monit ors ha v e a por t t o whic h y ou can connect t h e ke yboar d or mouse . See t h e informati on that c ame with y our monit or . 3 If you want to adjust the keyboard angle, lower the feet on the keyboard. To adjust the keyboard angle, lower t[...]

  • Page 18

    Co n nect i ng o t her eq u i pme n t If y ou are n ew t o the Mac i ntosh, it ’ s a good i dea to g et some e xperience us ing y our computer bef ore y ou connect other equipm ent, s uch a s a pri nter or sc a nn er . T o lear n bas ic M acintosh s kill s, c ontinue with the instr uct ions in this c hapter . When y ou ’ re read y t o connect o[...]

  • Page 19

    3 Check to see what’s on your screen. m Y ou will see a we lcom e screen that gi v es y ou a c hoice about w hat to do nex t. If you ’ re n e w to t he Mac intosh or w ould like t o re v iew s ome o f the ba si cs , y ou ’ll w a nt to g o thr ou gh the Perf orma T utori al, a pr ogram t hat teac hes ho w to u se y our computer . Pre s s th e [...]

  • Page 20

    P roblems star t i ng up ? If y ou don ’ t see an ythi ng on t he screen, check t h ese items t o see if y ou can ident ify the problem: m Is t h e computer plu g g ed into a po wer s ource? If it is plu g g ed i nt o a pow er strip , is the po wer strip p lu g ged in a nd tur n ed on? m Is t h e computer tur ned on? T he pow er -on li ght on the[...]

  • Page 21

    W ha t’ s ne xt? C ongratul ati ons! Y ou ’ v e finished setting up y our computer . No w cont i nue with one o f the f oll o wing steps: m If y ou are n ew t o the Mac i ntosh, tur n to t he n ext sec ti on, “ Lear ni ng t he Basi cs . ” m If y ou are a n ex p erienced Mac i ntosh u ser , tur n t o Chapter 2 , “Gett i ng Help , ” to le[...]

  • Page 22

    Learn i ng th e basi cs If y ou are n ew t o the Mac i ntosh, y ou shoul d begin by l ooki ng at the eas y- t o-use pro gram called P erf or ma T utori al. T he tutori al teache s y ou the ba s ic s kills y ou ’ll n eed to u se y our computer . T o star t the tut ori al once y ou are past the w el com e sequence , f oll ow t h ese steps: 1 Slide [...]

  • Page 23

    If y ou don ’ t see t h e P erforma T ut orial p icture on y our screen, put the ar ro w on the w ord “ Lear ning ” a nd c lic k (pres s and release) t h e mouse butt on. If y ou r un out o f room on y our mou se pad or des k w hile mo v ing the mou se , pi ck up t he mouse and pl ace it where there ’ s more room . (T he ar ro w on the scre[...]

  • Page 24

    T u rn i n g the co m pu t er o ff T o tur n the computer o ff: 1 Press the Power key (marked with a triangle) on the keyboard. Y ou will see a me ssa g e as king w hether y ou w ant to shut do wn or c ontinue w orki n g . 2 Click Shut Down. Th e computer i s now o f f . T o tur n the computer b ac k on, y ou c an simp l y pre s s the P ow er ke y [...]

  • Page 25

    W her e t o f i nd a n s w ers When y ou ha v e que sti ons about us i ng y our Mac i nt osh, there are se v eral pl aces y ou c a n look f or ans wers . In this book Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment. In the Guide menu The Guide menu (marked with the h icon) is y[...]

  • Page 26

    [...]

  • Page 27

    17 Th e Gu ide menu is y our main source o f i nformati on when y ou ’ re working with y our computer . Th e menu is i dentif ied by a que sti on mark ( h ) in the upper -ri ght cor ner of the screen . 2 Ge tt i ng He l p Use the instructions in this chapter to learn about the help available to you in the Guide menu.[...]

  • Page 28

    Ge tt i n g a ns we rs t o y ou r q ues t i on s When y ou ha v e a que sti on while w orking with y our c omputer , y ou c a n get the ans wer b y c hoos ing Mac i ntosh G uide fr om the Guide m enu. 1 Pull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program. A c heckmark [...]

  • Page 29

    3 Notice the three buttons at the top of the window: Topics, Index, and Look For. Mac i ntosh G ui de giv e s y ou three w a y s of f i ndi ng inf or mation: m Topics lets y ou choose fr om a list of g eneral sub jects; it i s li ke t h e table of contents in a book . m Index lets y ou choose fr om a n alphabetic al list o f more specif ic s ub jec[...]

  • Page 30

    2 Click “Setting Options” in the list of topics. When y ou c lic k a ny t opi c area, a list o f rel ated questi ons app ears on the right s ide of t h e Mac i ntosh G uide window. 3 Click the question “How do I set the time and date?” and then click OK. Or double-click the question. A small window appears with instr uct ions f or y ou to f[...]

  • Page 31

    Ge tt i n g an s we rs w it h the I nde x b utt on 1 In the Macintosh Guide window, click the Index button. An alphabetic al list o f s ub jects appears on the left s ide o f the wi ndo w . 2 Scroll through the alphabetical list until the phrase “background pattern” is visible. Y ou c a n scro ll throu gh the list e ither by dra g gi ng the s l[...]

  • Page 32

    4 Click the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instr uct ions f or y ou to f oll ow . 5 Read and follow the instructions in the window. Mac i ntosh G ui de pro v ide s step-by-step instr ucti ons to ans w er the quest ion y ou selected. When y ou ha v e[...]

  • Page 33

    Ge tt i n g an s we rs w it h the L o o k F or b utt o n 1 In the Macintosh Guide window, click the Look For button. A small bo x app ears on the left s ide o f the wi ndow , where y ou can type text. 2 Click the arrow button to activate the text box. 3 Type “trash” in the text box and then click Search. When y ou c lic k Searc h, a list o f qu[...]

  • Page 34

    4 Click the question “How do I change the beep sound?” and then click OK. Or double- click the question. A small window appears with instr uct ions f or y ou to f oll ow . 5 Read and follow the instructions in the window. Mac i ntosh G ui de pro v ide s step-by-step instr ucti ons to ans w er the quest ion y ou selected. When y ou ha v e comp l[...]

  • Page 35

    Ti p s f o r us i ng Ma c i n t os h G u i de Here are a f ew t ips for u sin g Mac i ntosh Guide eff ectiv ely: m Mac i nt osh G uide i s a v ailable onl y w h en y ou are in the Finder—the de s kt op area w here y ou c a n see the icons o f dis ks , f ol ders, and f iles . (Other pro grams ma y als o ha v e help a v ail able in the Gu ide menu,[...]

  • Page 36

    Ide n t i fy i n g ob jec ts o n t he sc reen Som etim es y ou ’ll see an unf amiliar item on the screen and as k y ourself , “What ’ s that?” Y ou c an get an a ns wer b y us i ng a Ma cint osh feature kno wn a s B alloon Help . B alloon Help e xp lains the functi on of i cons , menu s , commands , and other items on t h e Mac i ntosh scre[...]

  • Page 37

    L e ar ning u s e ful s h or tcu ts Y ou c a n perform many ta s ks i n the Finder more qui c kl y if y ou use k e yboar d or mou se shor tcuts . F or ex ample , i nstead of c lic ki ng an ic on and choos i ng Op en from t h e F ile menu, y ou c a n simp ly doub le-c lick t h e icon t o op en it. F ollo w the se steps t o lear n ke yboar d a nd mou[...]

  • Page 38

    3 Read about the shortcuts available for the category you selected. Cli ck the ri ght ar ro w i n the lo wer -ri ght cor ner of the window t o disp la y the nex t wi ndow (if t h ere is one) . 4 When you finish reading about the shortcuts for your category, click the Topics button in the lower-left corner to return to the main Macintosh Shortcuts w[...]

  • Page 39

    29 Th e illustrat ion belo w sho ws a b as ic Mac i ntosh P erf orma s y stem. Y ou c an ex pand your c omputer s y stem by c onn ecting addit ional har dw are (suc h as a printer , a modem, or e xternal stereo sp eakers) . Mouse Monitor (You may have a different monitor than the one shown here.) Computer Keyboard Hard disk drive (inter[...]

  • Page 40

    W her e t o co n nec t add i t i o na l eq u i pme n t Th e illustrat ion on thi s pa ge sho ws w h ere equipment shoul d b e connected t o y our computer . (T h e se items c an b e purc hased fr om App le-authorized dealers . ) F or i nstr ucti ons on connect i ng addit ional equipm ent suc h as a printer or sc a nn er , see t h e manual that c am[...]

  • Page 41

    Conn e cti ng an Ap ple Pla inT al k Microphon e Y our computer ha s a sound in put por t , whi ch y ou c a n use t o connect an A pple Pl ai nT al k Micr ophone . Th e App le Pl ai nT al k Micr ophone is inc luded with s ome c omputer models . If y our computer di d not i nc lude a n App le PlainT alk Micr ophon e , y ou c a n purchase one at an A[...]

  • Page 42

    Co n nect i ng e x te rna l st ereo spea k er s Y ou c a n tak e adv a ntag e of y our c omputer ’ s stereo sound output b y attaching ex ter nall y pow ered (amplif ied) sp eakers . 1 Assemble the speakers and the cable you need. Y ou need a cab le with stereo miniplu g s at each end t o connect one or both speakers t o the computer . (Some spea[...]

  • Page 43

    5 Connect the speakers together with speaker wires, if necessary. 6 Turn on the computer. Y ou hear the computer ’ s sound thr ough t h e ex ter nal speakers . No t e : T o contro l the v olume o f y our external sp eak ers, u se the v olume butt on on the front o f the computer . If y ou are pla ying an audi o compac t disc (CD) , y ou ma y als [...]

  • Page 44

    If y ou buy and install a n E ther net car d, y ou c a n connect y our Mac intosh t o an ex isting hi gh-speed E th er n et n etw ork that use s thin coax ial c able s , 1 0B A S E- T t wisted pair cab les , thic k coa xi al cab les , or other standard c ables . Dependi ng on t h e typ e of c able s used in the E ther n et n etw ork y ou ’ re con[...]

  • Page 45

    35 Y our computer c ame with se v eral appli cat ion pro grams alread y i nstalled. Y ou c a n op en these pr ograms b y c lic ki ng their buttons in the L aunc her . Th e A pple Ex tras f ol der on y our hard di s k (a nd on the M ac int o sh P erf o rm a CD ) contai ns additi onal pro grams , i nc luding the f oll owing: m Q ui c kD r aw GX gi v [...]

  • Page 46

    Instal l ing appli c ati on pro gr ams Y ou ma y w ant to bu y a nd i nstall additi onal appli c ation pr ogram s . See t h e manuals y ou recei v e with y our pr ogram s f or instr uct ions on installi ng and us ing them . In most c ase s , you ’ll i nstall an applic ati on pro gram on y our i nter nal hard dis k from fl oppy di s ks that c onta[...]

  • Page 47

    W or ki ng w i th se v era l p ro g ra ms a t a t i me Y ou c a n open as many app lic ation pr ograms and de s k acces sorie s as y our computer ’ s memory allo w s . All open pro grams are listed in the A ppli cat ion menu at the right end o f the menu b ar . Th e name of t h e act i v e pro gram (the on e y ou ’ re us ing ri ght now) has a c[...]

  • Page 48

    H id i n g a nd s ho w i n g wi n do w s o n the des kt op Y ou c a n hide all window s e x cept those of t h e acti v e pro gram by c hoosin g Hide Others from t h e App lic ati on menu. Th e other pro grams remain op en e v en thou gh thei r wi ndo w s are hidden. When y ou s witc h to another pro gram, its window s b ecome v i si ble a g ai n. I[...]

  • Page 49

    R est o ri n g the i nf o rma t i o n on y o ur h ar d d i sk If informati on on y our hard dis k becom e s dama ged or l ost , y ou c a n re store it if y ou ha v e a bac kup cop y of t h e i nf or mati on. Th e M ac int o sh P erf orma C D contains cop ies o f all the s y stem so ft w are and applic ati on pro grams that c ame with y our computer[...]

  • Page 50

    [...]

  • Page 51

    41 5 U s i ng t he CD-R O M D r i v e This c hapter pro v ide s i nformati on on the CD-R O M dri v e (als o c alled a CD-R OM pl a yer) . R ef er to A pp endix A, “Healt h, Sa fety , a nd Mai ntena nce T ips ” for inf or mati on on the proper ha ndli ng o f these di scs . Y our i nter nal CD-R O M dri v e for M acintosh c omputers w orks wit h[...]

  • Page 52

    I nse r t i n g a CD-R O M d i s c F ollo w the se instr uct ions t o inser t a CD-R OM di sc i nto y our CD-R OM dri v e . Th en f oll ow the instr uct ions pro v ided wit h your di sc , a s well a s the instr uct ions in thi s ma nual. 1 Start up your Macintosh computer, if it’s not already on. 2 Press the Open/Close button to open the tray of [...]

  • Page 53

    Using the CD-ROM Drive E jec t i ng a CD-R O M d i s c F ollo w the se instr uct ions t o open th e tra y a nd eject a CD-R OM di sc from y our computer . IMPORTANT Y ou ma y not b e able to ejec t a disc if it i s bei ng shared. T o tur n o f f file sharing , u se the Sharing S etup contr ol pan el. 1 Open the tray. Th ere are se v eral w a y s to[...]

  • Page 54

    T y pes o f com p ac t d i s cs y o u ca n use Not all CD-R OM disc s store inf or mati on i n th e same w a y . A disc st ores and disp la y s inf or mati on accor di ng t o a gi v en file f ormat. Y our computer ’ s s y stem so ft w are must understand the file f ormat i n order t o use t h e contents o f the disc . Standa rd fi le f ormat s Y [...]

  • Page 55

    Using the CD-ROM Drive P ho t o CDs W ith y our CD-R O M dri ve , y ou can use Qu ic kT ime t o op en di gitized ima ge s st ored on Photo CDs . F or fur ther i nformati on on Photo CDs , see the “Di s ks ” top ic o f Macint osh Gu ide , a v ailab le i n the Gui de ( h ) menu . P l a y i n g a ud i o CDs W ith y our CD-R O M dri ve and y our co[...]

  • Page 56

    W or ki ng w i th P h o t o CDs Y ou c a n use y our CD-R OM dri v e to open Phot o CD ima ge s stored on Phot o CDs . A Phot o CD imag e is a di gitized v ers ion o f a standard phot ograph that y ou c an op en and v iew on y our c omputer screen. Y ou c a n do many t hi ng s with t he imag es on y our Phot o CDs: m Op en and v ie w the ima ge s i[...]

  • Page 57

    O b ta i n i ng P h ot o CDs Y our ow n photo graphs c a n be recorded a s Photo CD ima g e s on a Phot o CD . T o obtai n a Photo CD o f y our o wn phot o graphs , take y our standard 3 5-mm film t o a phot ofinisher w ho has a Phot o CD s y stem. The photo finisher de v elops y our film , digit izes t he photo graphs , a nd gi v es y ou bac k a P[...]

  • Page 58

    F or most w ork, a res olut ion o f 7 68 x 5 1 2 pix els or smaller i s s uitab le . F or detailed w ork or v ery hi gh-quality reproduct ions , y ou ma y w ant to u se a hi gh er res oluti on. Mak e sure t o open high-re so lution ima g es with app lic ati on pro grams de s igned t o ha ndle l ar ge ima ge f iles . S impleT ex t c a nnot op en v e[...]

  • Page 59

    49 Consult this chapter if you experience problems using your computer. W hen y o u ha v e q ues t i on s If y ou w ant to kno w how t o do a par ticu lar ta s k with y our computer , ref er to Mac i ntosh G ui de i n the Gui de ( h ) menu . For instr ucti ons on us i n g Mac i ntosh Guide , see Chapter 2 o f this manual. I f y ou h a v e t ro u bl[...]

  • Page 60

    T a k e y ou r t i me When y ou see an er ror me ssa g e, you don ’ t ha v e to tak e acti on immediate l y . Th e me ss ag e sta y s on the screen until y ou c lic k the OK (or R e star t) button or tur n o f f the Macint osh. T o h elp di a gnose a nd cor rect the prob lem, f oll ow the s u g ge sti ons i n thi s sect ion. G ather as muc h i nf[...]

  • Page 61

    Sta r t o v er Often y ou c an elimi nate a problem s impl y b y c learing the c omputer ’ s memory and star ting o v er . If y ou c an, sa v e any open do cuments b ef ore restarting t h e Mac i ntosh . If your s y stem is fr o zen a nd does not re spond to anyt hi n g you do , or if y ou ha v e a “bomb ” me s sa g e on the screen, sa v i ng[...]

  • Page 62

    R ebu i ld y o u r deskt o p reg u la rl y A proces s kno wn as “re building t h e des k top ” helps y our Mac i nt osh k eep trac k of data on y our dis k s . It ’ s a good i dea to re build t he des k top o f y our dis ks once a month or s o , e sp eci all y y our star tup dis k s . (A lthou gh y ou us uall y use t h e hard dis k in y our c[...]

  • Page 63

    So l u t i on s t o co m mo n p r ob le ms This sect ion contains de scripti ons of pr oblems y ou cou ld ex p erience with y our computer . Some pr oblems ma y be cau sed by y our CD-R OM dri v e , so if y ou don ’ t f i nd y our problem here , be s ure to c h eck the sect ion “ So luti ons t o CD-R OM Prob lems , ” later in thi s chapter . [...]

  • Page 64

    When you start up, a disk icon with a blinking question mark appears in the middle of the screen. This ic on i ndic ate s that y our Mac i ntosh c annot find the s ystem s of tw are it needs to start up . On e o f the f oll o wi ng i s probab l y the cau se: m Y our computer ma y be ha v ing a pr oblem rec ognizing e xter nal SC S I equipm ent , su[...]

  • Page 65

    A disk icon with an X appears in the middle of the screen and a floppy disk is ejected from the disk drive. This ic on i ndic ate s that t he flopp y dis k y ou tried t o star t up from is not a star tup dis k . When you turn on y our computer , it look s first i n the flopp y dis k dri v e for a di s k containi ng s y stem s of tw are . If the dis[...]

  • Page 66

    The hard disk icon does not appear on the desktop. If y ou don ’ t see a har d dis k ic on on the des k top , try the f ollo wing: m U se the Dri ve S etup pro gram t o make the dis k a v ail able . Dri v e Setup i s loc ated i n the A pple Ex tras f ol der . F or i nstr uct ions , start Dri v e Setup , then c hoose Dri v e Setup Gu ide from the [...]

  • Page 67

    Your Macintosh can’t read a floppy disk. If y ou see a me s sa g e that a fl oppy di s k is un readable , try one of t h e f oll o wi ng: m If the dis k ha s n ev er been used, y ou ma y simp l y n eed to initi alize it. For instr uct ions , see the “Di s ks ” top ic o f Macint osh Guide , a v ai labl e i n th e Gu ide ( h ) menu . m Th e dis[...]

  • Page 68

    You can’t start an application program or it quits unexpectedly. Or, when you try to open a program, you see a message that not enough memory is available. One of t he fo llo wi ng i s prob abl y the cau se: m Th e Mac i ntosh ran out of m emory . Quit t h e pro grams that y ou ha ve open and then op en the pro gram y ou w ant t o use , or re sta[...]

  • Page 69

    A dialog box with a bomb appears. Th ere is a s of tw are pr oblem. m W rite do wn w hat you w ere doing w hen th e mes sa g e app eared, a nd write do wn the tex t of t h e me ss ag e . m R e star t y our Mac i ntosh . (See “ Start Ov er” i n the secti on “If Y ou Ha v e T rouble ” earlier in thi s chapter f or instr uct ions . ) Most s of[...]

  • Page 70

    The pointer ( 8 ) doesn’t move when you move the mouse. One of t he fo llo wi ng s ituati ons is prob abl y the c ause . m Th ere is a s of tw are pr oblem. T ry the fo llo wi ng: Pre s s x -O pti on-Esc t o quit t he applic ati on pro gram i n use w h en the prob lem o ccur red. If this w orks , y ou c an sa v e the documents op en i n other pro[...]

  • Page 71

    Typing on the keyboard produces nothing on the screen. One of t he fo llo wi ng i s prob abl y the cau se: m Som e s y stem so ft w are feature s are tur ned on that af fec t the w a y the k e yboar d work s . U se the Eas y Ac ce s s contro l pa nel t o tur n of f St ic ky K e y s , S lo w K e y s , and Mouse K e y s . m Th ere is a s of tw are pr[...]

  • Page 72

    m Th e k e yboar d is dama ged. If y ou ha v e acce ss t o a nother ke y board, try us i ng it instead. (T ur n the computer o f f b ef ore connect i ng it. ) If the new k e yboar d work s , there is prob abl y som ething wr ong with t h e on e y ou repl aced. If none of t hese procedures s ol v es t he problem , cons ult t h e serv ice and s uppor[...]

  • Page 73

    You experience problems using a document from a DOS computer. If y ou c an ’ t open a DO S document us i ng a Mac i ntosh pr o gram, try t he fol l ow i n g : m Op en the document from within the pro gram by c hoosin g Op en in the pro gram ’ s File m enu. m U se the PC Exc hang e contro l pa n el to specify w hic h Mac i ntosh pro gram will op[...]

  • Page 74

    You see a message that your application program can’t be opened because a file can’t be found. Mac i ntosh pr ogram s des i gned sp ecif ic all y f or the P ow erPC micropr o ces sor (als o c alled “nati v e ” app lic ations) u se sp eci al file s c alled s har ed l ib r ar ie s. An y neces sary shared librarie s should be installed automat[...]

  • Page 75

    So l u t i on s t o CD-R O M pr ob l em s P ro b lem s us i ng t he CD-R O M dr i v e The CD-ROM disc icon does not appear on screen. m If y ou ha v e other SC S I de v ice s attached to y our c omputer , make s ure that eac h de v ice ha s a unique S CS I ID numb er (y our CD-R OM dri v e has SC S I ID 3) . R e fer t o the do cumentati on that c a[...]

  • Page 76

    m Th e s ignal t o op en the tra y may not be reac hing the computer . T ur n of f y our computer and loc ate th e small pinhole t o the lo wer ri ght of t h e CD-R OM tra y op eni ng . I nser t the end of a l ar ge strai ghten ed pap er c lip fir ml y a nd horizontall y i nto t h e pinhole . P ush g entl y unt il the tra y is relea sed, then care [...]

  • Page 77

    Your computer displays the message “This is not a Macintosh disk: Do you want to initialize it?” when you insert a CD-ROM disc in the CD-ROM drive. m Th e disc ma y u se a f or mat that the Mac i ntosh c annot recognize . Your computer ejects a CD-ROM disc without giving you any error message. m Mak e sure t h e disc is fl at i n the tra y a nd[...]

  • Page 78

    Dra g the CD icon t o the T rash . When the tra y op ens , hold do wn t h e Opti on k e y and push the tra y bac k i n. C ontinue to ho ld do wn t h e Opti on k e y until the disc i s i n th e dri ve . Th e pro gram y ou are us ing shoul d now be able t o loc ate file name s on that CD-R OM disc . P ro b lem s pl a y i ng a ud i o CDs You don’t h[...]

  • Page 79

    P ro b lem s us i ng P h ot o CDs Your CD-ROM drive will not open Photo CDs. m R einstall the CD-R O M a nd Quic kT ime s of tw are (a v ail able t hrou gh the “Mu ltiMedia S of tw are ” opti on i n Cust om I nstall) . Your computer does not display color icons for individual images on a Photo CD. m Y our computer ma y be lo w on memory . T o v[...]

  • Page 80

    I f y ou r co m pu t er’ s per f o rma nce dec rea ses If y ou notice a decrea se i n your c omputer ’ s sp eed a nd general p erformance af ter y ou add speci al s of tw are (a contro l pa nel, s ystem e xtens ion, or cust om utility) , it ma y be b ec ause the so ft w are do es not w ork we ll with Mac i nt osh computers bu ilt with the P o w[...]

  • Page 81

    R epa i r i n g a da ma ged d i s k If y ou see a me s sa g e repor ting that a dis k is dama g ed or un readable , you ma y need to repair the dis k . T r y these s ug ges t i o ns f i rs t If y ou c an ’ t start up from a hard di s k or you don ’ t see th e hard di s k ic on on the de s kt op , try the f oll owing: m If the hard di s k is int[...]

  • Page 82

    Sta r t i n g u p f r o m a CD-R O M d i s c T o test , repai r , or initi alize a hard di s k, or t o i nstall s y stem so ft w are on a hard dis k, y ou n eed t o star t up y our computer from another dis k . Y ou can star t up y our computer u sing t he M ac int o s h P erf o rm a C D that c ame with y our computer . Th e procedure for starting [...]

  • Page 83

    If y ou see t he Mac i n t os h deskt op 1 Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray. 2 Place the Macintosh Performa CD disc in the tray with the disc label facing up. Mak e sure t h e disc is l ying fl at i n the tra y . 3 Push the tray in, or press the Open/Close button, to close the tray. If the Mac i ntosh P erf o[...]

  • Page 84

    Pr oblems star ti ng up fro m th e CD ? If y ou ’ v e f ollo wed t h e steps i n the pre v iou s sect ions and the Mac i nt osh P erforma CD ic on do e s not appear on your screen, f o llo w these steps: 1 Insert the CD into the tray. 2 Choose Restart from the Special menu. 3 Immediately press and hold down the Command ( x ), Shift, Option, and D[...]

  • Page 85

    C heck i n g f o r da ma ge o n y o ur h a rd d i sk Y ou c a n te st a hard di s k f or dama ge with t h e Dri v e Setup pro gram, w hich i s on the M ac int o sh P erf orma C D that c ame with y our computer . 1 Start up your computer from the Macintosh Performa CD . See “ S tar ting Up Fr om a CD-R OM Di sc ” ear lier i n thi s secti on. 2 O[...]

  • Page 86

    Ho w t o re pa i r a ha rd d i s k or f l op p y d i sk Y ou c a n repai r some type s of di s k dama ge b y us ing the Di s k First Aid pro gram, w hic h is on t he M ac int o s h P erf o rm a C D that c ame with y our computer . 1 Start up your computer from the Macintosh Performa CD . See “ S tar ting Up Fr om a CD-R OM Di sc ” ear lier i n [...]

  • Page 87

    4 Click Repair to begin testing and repairing the disk. If y ou w ant to te st and repai r a noth er dis k, c lic k its icon and then c lic k R epai r . 5 When testing and repair are done, choose Quit from the File menu. I f D i sk F i rs t A id can n ot co r rect t he pr ob le m m T ry repai ri ng t h e dis k a g ai n. Someti me s rep eating t h e[...]

  • Page 88

    1 Start up your computer from the Macintosh Performa CD. See “ S tar ting Up Fr om a CD-R OM Di sc ” in the secti on “R epai ring a D amag ed Dis k , ” earlier in thi s chapter . 2 Open the Drive Setup program. Y ou ma y n eed to l ook i n a f older c alled Ut ilitie s to f i nd Driv e S etup . 3 In the list of drives, click the disk you wa[...]

  • Page 89

    Instal l ing or reinsta l l i ng s y stem s oft w are S y stem s oft w are is t h e set of pro grams and other file s that y our computer u se s t o star t itself up , keep trac k of y our file s , a nd r un the applic at ion pr ograms y ou use . S y stem so ft w are i s kept in the S y stem Fo lder. When y ou tur n on your computer , it look s f o[...]

  • Page 90

    [...]

  • Page 91

    81 F or y our o wn s af ety and that o f y our equipment , f oll o w all the instr uct ions in thi s chapter . K eep these instructi ons a v ail able f or ref erence by y ou and others . Hea l th-r e l at ed i n f o rm a t i on a bo ut co m p ut er u se Musc le s oren es s , e y e f ati gue, and other disc om forts a nd i n juries s ometime s as so[...]

  • Page 92

    Mus c uloskelet al di sc omfor t A s with an y acti v ity t hat inv o l v es s itting f or lon g p eriods o f time , us ing a computer c an make y our musc le s sore and stif f . T o mi nimize the se ef f ects , set up y our w ork en v iron ment c arefull y , us ing the g ui delines that f o llo w , and take frequent breaks t o rest t i red musc le[...]

  • Page 93

    Eye f a tig u e E y e f ati gue c a n o ccur w h en ev er the e y es are f o cused on a nearby ob ject f or a lon g tim e . This pr oblem o ccurs becau se the e ye mu sc les mu st work har der to v ie w a n objec t that ’ s c loser t ha n about 20 f eet (6 meters) . Improper light i n g c a n hasten the de v el opment of e y e f ati gue . Althou [...]

  • Page 94

    Y ou ma y ha v e to rai se y our chair so y our f orear ms and hands are at the proper angle t o the k e yboar d. If this mak es it impos s ib le to re st your f eet fl at on the floor , y ou can use a f ootre st with ad justable hei ght and tilt t o mak e up f or a ny g ap betw een the floor and y our feet. Or y ou ma y lo wer the de s kt op t o e[...]

  • Page 95

    A v oiding fa tigu e m Chang e your seated pos iti on, sta nd up , or stretc h whenev er y ou star t t o fee l tired. Frequent shor t breaks are helpfu l i n reducing f ati g ue . m U se a li ght t ouc h when typ ing or u s ing a mou se a nd keep y our hands a nd fin gers re la x ed. m Som e computer u sers ma y dev e lop di scomf or t i n their ha[...]

  • Page 96

    S afe ty i nstruct ions F or y our o wn s af ety and that o f y our equipment , al w a y s take the f oll owing prec auti ons . T ur n of f the computer c omplete l y and disconnect t h e pow er plu g (by pu lli n g the plu g , not t he cord) if an y of t he fo llo wi ng c onditi ons ex ists: m the po wer cor d or plu g become s fra yed or ot herwi[...]

  • Page 97

    Ha nd l i ng y o ur co m p ut er eq u i p men t F ollo w the se gu idelin es f or handli n g y our computer and its components: m When setting up y our computer , pl ace components on a sturd y , flat s urf ace , and care full y f oll o w all setup i nstr ucti ons . m When connectin g or disconnect i n g a c able , al w a y s hol d the c able b y i[...]

  • Page 98

    Ha nd l i n g the m on i t o r F ollo w the se procedures f or ha ndli n g a monitor: m T ur n dow n the screen bri ghtn es s contro l if you lea v e the computer tur n ed on f or ex tended p eriods . If the brightne s s is not tur ned dow n, the imag e on the screen cou ld “bur n in ” and damag e the screen. Y ou c a n als o use a “ screen s[...]

  • Page 99

    Handl i ng fl oppy d i sks Ha nd l i n g CD-R O M d i scs K eep t hese importa nt sa f ety i nstr ucti ons i n mind as y ou use CD-R OM di sc s: m Hol d a disc b y the edg es or b y one edg e a nd the center hole . Do not touc h the disc s urf ace . m T o c lea n disc s , wipe the shi n y s urf ace with a s of t damp c lot h, working in strai ght l[...]

  • Page 100

    m T o a v o id dama ge t o y our disc s , keep the se points i n mind: Other impor ta nt sa fety instr uct ions t o keep in mi nd as y ou use y our CD-R OM pl a yer: m P osit ion y our computer s o that when the tra y opens, it doesn ’ t bump into an ything . m Do not lea v e th e disc tra y open. If dust g ets on the lens o f the CD-R O M dri v [...]

  • Page 101

    Th e tra y on y our CD-R O M dri v e automat ic ally c l oses w h en you shut do wn y our computer . Y ou ma y w a nt to open the tra y a nd take out y our CD-R O M disc bef ore shutt ing do wn . E jec t i n g a di sk F or i nstr ucti ons on eject ing a flopp y di s k, a CD-R OM di sc , or a remo v able medi a dis k, see t h e “Dis ks ” t opi c[...]

  • Page 102

    Pow e r s u p p ly Th e po wer s uppl y in your c omputer is a hi gh-v olta ge c ompon ent a nd should not be op ened for an y reas on, ev en w h en th e computer i s of f . If the pow er s uppl y needs ser v ice , c ontact y our A pple-aut horized dealer or ser v ice pro v ider . C lea n i n g y ou r eq u i p men t F ollo w the se g eneral r ule s[...]

  • Page 103

    2 Turn the mouse upside-down and turn the plastic ring on the bottom counterclockwise to disengage it. On s ome mou se de v ice s , you ma y need t o pres s the pl ast ic ring (rather than tur n it) t o disen g a ge it. If y ou c annot disen g a ge t he ri ng , the mouse ma y be lock ed. See the nex t sect ion, “ Lockin g and Unlocking t h e Mous[...]

  • Page 104

    L oc k i ng a n d u n l ock i n g the m ou se Som e mou se dev ices c an b e lo ck ed so t hat the ball c a n ’ t b e remo v ed. A loc ki ng m ouse has a small ho le on the pl asti c ri n g . T o lock t h e mouse , fo llo w these steps: 1 Insert a straightened paper clip into the hole on the plastic ring. 2 Press down on the paper clip while you [...]

  • Page 105

    T o unlock t h e mouse , fo llo w these steps: 1 Insert a straightened paper clip into the hole on the plastic ring. 2 Press down on the paper clip while you turn the ring counterclockwise. T ur n th e ri ng a v ery shor t distance . Wh en the rece s sed area on the ring is lin ed up with t h e rece s sed area sur rounding the ring , t he mouse i s[...]

  • Page 106

    [...]

  • Page 107

    Ex pa ns ion c ards are printed circuit boar ds that c an b e installed i n y our computer t o gi v e it sp eci al f eature s , suc h as enhanced v ideo c apabilit ies , netw orki ng and communic at ions , and additi onal pro ces sin g po wer . Y our Mac i ntosh ha s three sl ots a v ail able f or the f ollo wing kinds of e xpansi on c ards: m an L[...]

  • Page 108

    This appendix contains i nstr ucti ons for installing an L C-PDS c ar d or a communi cat ion c ard. T o i nstall a v ideo input car d or a TV tun er car d, f oll ow the instr uct ions t hat come wit h the c ard. Installi ng an e x pa ns ion c ard inv o l v es t hree steps: m openi ng t h e computer m inser ting t he car d i nto a specif ic s lot m [...]

  • Page 109

    O pen i ng t he com p ut e r 1 Shut down your computer by choosing Shut Down from the Special menu. Y ou c a n als o pres s the P o wer k e y on the ke y board. 2 Unplug all the cables except the power cord from your computer. Lea v i ng t h e pow er cord p lu g ged in helps protec t the computer from elec trostati c disc har ge . IMPORTANT T o a v[...]

  • Page 110

    5 If there are security screws on the vertical plate on the back of the computer, remove them with a screwdriver. 6 Unplug the power cord from your computer. 7 Swing the handle out from its storage position. Then grasp the handle and gently but firmly pull it toward you. Th e v er ti cal p late and the lo gic board t o w hic h it ’ s attached s l[...]

  • Page 111

    I ns ta l l i ng a n L C-P DS ca rd 1 If your LC-PDS card has ports for connecting equipment, remove the plastic access cover from the vertical plate. 2 Remove the LC-PDS card from its static-proof bag. Hol d the car d by its ed g es t o a v o id t ouching any c onn ect ors on the car d. 3 Align the card over the LC-PDS slot. LC-processor-direct sl[...]

  • Page 112

    4 Press down on the card until the connector is solidly in place. Don ’ t f orce the c ard. If y ou meet re si sta nce , pu ll the c ard out and try ag ai n. T o see if the c ard i s properl y c onnected, lift it g entl y . If it res ists and sta y s i n pl ace , it ’ s connected. I ns ta l l i ng a co m m u n ic a t i o n ca rd Som e Mac i nto[...]

  • Page 113

    3 Align the card over the communication slot. Th e communi cat ion s lot i s the ri ghtmost s lot on the l o gic boar d. 4 Press down on the card until the connector is solidly in place. Don ’ t f orce the c ard. If y ou meet re si sta nce , pull t h e car d out a nd try ag ain. T o see if the c ard i s properl y c onnected, lift it g entl y . If[...]

  • Page 114

    C l o si ng t he com p ut er 1 Slip the base of the logic board into the guide rails inside the computer case and swing the handle back into its storage position. Make sure the logic board slides into the guides that are on both sides of the computer’s interior. Swing the handle up, into its storage position. 104 Appendix B[...]

  • Page 115

    2 Press the reset button on the logic board, and then slide the logic board back into the computer. When y ou pres s the re set butt on, some o f y our computer ’ s so ftw are setting s will c hang e . Y ou ma y w ant to open the contr ol panels f or t he date a nd time , k e yboar d, a nd mouse t o make s ure that t he y are set the w a y you w [...]

  • Page 116

    4 Slip the three hooks at the base of the back panel into the grooves on the computer case. 5 Swing the back panel up and snap it into place. 6 Plug the cables back into the computer. 7 Reconnect the power cord. Y our computer i s now read y to turn on a nd use . WARNING Ne v er tur n on your c omputer unles s all of its inter nal and ex ter nal pa[...]

  • Page 117

    107 Y our computer k e yboar d contains cer tai n sp eci al ke y s that type writer k e yboar ds don ’ t ha v e . M a ny o f these k ey s all ow y ou t o gi ve c omma nds to t he computer wit hout us i n g the mou se . F or ex amp le , in ma ny app lic ation pro grams , pres s ing the x (C ommand) ke y at the sam e tim e as the Q ke y lets y ou q[...]

  • Page 118

    Special keys on Apple keyboards ( continued) Control key In combination with other keys, this key provides shortcuts or modifies other actions. Delete key Use to delete selected material, or the character to the left of the insertion point. Enter key In a dialog box, pressing Enter is the same as clicking the outlined button. In some programs, pres[...]

  • Page 119

    T y pi ng spec i a l cha ra ct er s a nd s y m bo l s Y ou c a n type a v ariety of inter nati onal a nd oth er sp eci al s ymbol s a nd c haracters (inc ludi n g c haracters wit h di acriti cal mark s, s uc h as accents) b y pres sing c ombinations o f ke y s . Th e K e y Caps pr ogram, w hic h is installed with y our s y stem so ftw are , sho w s[...]

  • Page 120

    I f y ou s e e r e ct an g le s: If y ou see rectang les instead of di acritic al marks on s ome o f the pic tures o f ke y s i n K e y Caps , try pres sin g Opti on- x t o see th e di acriti cal mark s . How e ver , y ou onl y need to u se the O pti on ke y (not Opti on- x ) in comb ination wit h the other ke y s to type letters with di acriti c a[...]

  • Page 121

    A accent marks, key combinations for 109–110 active program, checkmark indicating 37 acute accent, key combinations for 110 answers. See help AppleCD Audio Player program 45 ejecting CDs using 43, 65 unable to hear discs played with 68 Apple customer support hotline 15 Apple Desktop Bus (ADB) icon 6 Apple Desktop Bus (ADB) port 6, 7, 30 troublesh[...]

  • Page 122

    arrow keys 107 arrow pointer “frozen” (not moving) 49, 60 moving with mouse 12–13 arrows, scroll 13 At Ease (alternative desktop), returning to Macintosh desktop from 65 audio compact discs (CDs) 41, 44 playing 45 troubleshooting problems with 68 Audio In port, on external speaker 32 audio tracks on CD-ROM discs 44, 45, 68 opening data files [...]

  • Page 123

    cedilla, key combinations for 110 chair, for maximum comfort 83 chips, memory. See memory circumflex, key combinations for 110 cleaning computer equipment 92–93 Clear key 107 clock, troubleshooting problems with 53 close box 13 closing the computer 104–106 color icons, for images on Photo CD, not displayed 69 Command key 107 in Key Caps program[...]

  • Page 124

    copying for backup 38 System Folder, warning about 36 crash. See “bomb” icon/message cumulative trauma disorders (CTDs), computer use and 82 cursor. See pointer cursor keys. See arrow keys customer support hotline 15 D damaged disk, repairing 71–77 checking for damage and 75 with Disk First Aid program 76–77 starting up from CD-ROM disc and[...]

  • Page 125

    EtherTalk Phase 2 protocols, for Ethernet communication 34 exiting forcing, for program with problem 51, 110 quitting unexpectedly and 58 expansion cards, installing 3, 97–106 closing computer after 104–106 a communication card 102–103 an LC-PDS card 101–102 opening computer for 99–100 safety warning about 98 extensions, system performanc[...]

  • Page 126

    H hard disk backing up 38 checking for damage on 75 initializing 77–78 installing application programs on 36 installing/reinstalling system software on 54, 79 rebuilding desktop of 52, 56, 62 reinitializing 77–78 repairing 71–77 hard disk drive (internal) 29 replacing 34 hard disk icon 13 not on desktop 56, 71 hardware. See also computer/comp[...]

  • Page 127

    insufficient memory 58, 69, 70 performance decreases and 70 for Photo CDs 69 for PowerPC applications 39 interference, on monitor screen/radio/television 88 internal drives, installing 34 internal hard disk. See hard disk internal modem 30 international symbols/characters, key combinations for 109–110 ISO 9660 format for CD-ROM discs 44 problems [...]

  • Page 128

    Macintosh Performa system 29. See also computer/computer system Macintosh Performa CD 38, 39. See also CD-ROM disc backup copies on 39 checking for damaged disk with 75 reinitializing hard disk with 77–78 reinstalling system software from 54, 79 repairing damaged disk with 54, 76–77 starting up from 72–74 startup problems with 74 Macintosh Pe[...]

  • Page 129

    N “native” applications 39 shared libraries needed for 64 network backing up and 38 CD-ROM disc shared over 43, 48, 65 connecting to 33–34 PowerTalk program for 35 Network control panel, changing for Ethernet use 34 numeric keys 108 O office furniture and equipment, arranging 83–84 on/off switch. See power button Open/Close button, on CD-RO[...]

  • Page 130

    Q question mark, Guide menu identified by 17 question mark icon, blinking 54, 79 when starting up from CD-ROM disc 72 questions. See help; troubleshooting QuickDraw GX program 35 QuickTime 45 quitting application special key combinations for 51, 110 unexpectedly 58 R radio interference vi, 88 random-access memory (RAM). See also memory expanding 33[...]

  • Page 131

    scroll arrows 13 SCSI chain, incorrect termination of, start up problems caused by 71 SCSI devices, troubleshooting problems with 54, 71 SCSI ID numbers, incorrect setting of CD-ROM player problems and 65 missing hard disk icon and 56, 71 SCSI port 30 searching, for help topics, with Look For button 23–24 security lock port 30 security screws 100[...]

  • Page 132

    static electricity 99 stereo miniplug, for connecting external speakers 32 stereo speakers, external, connecting 32–33 storage devices, internal, installing 34 support, customer 15 switching among application programs 37 symbols, key combinations for 109–110 system error. See “bomb” icon/message system extensions, incompatible performance d[...]

  • Page 133

    turning computer off 11, 14 before attempting repair 30, 60, 66, 86, 87 before connecting equipment 30 turning computer on 8–9 turning monitor on 8 tutorial program, for learning basics 9, 12–13 TV. See television TV tuner card 30, 98 Apple Video Player and 35 typing. See also keyboard nothing produced on screen by 61–62 special characters an[...]

  • Page 134

    Apple Computer , Inc. 1 Infinite Loop Cupertino, California 95014-2084 408.996.1010 030-8236-A Printed in U.S.A. [...]