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APC AP9607 manual

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Table of contents for the manual

  • Page 1

    ® Interface Expander AP9607[...]

  • Page 2

    Thank Y ou! Thank you for selecting the UPS Interface Expander (AP9607). It has been designed for many years of reliable, maintenance-free service in combination with your American Power Conversion (APC) uninterruptible power supply (UPS). APC is dedicated to the development of high-performance electrical power conversion and control products. W e [...]

  • Page 3

    i Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview 1 Features of the Interface Expander 2 Hardware and software requirements 3 Choosing cables 4 Safety warning 4 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Interface Expander panel 5 Basic monitorin[...]

  • Page 4

    ii Contents continued Connecting to Protected Devices . . . . . . . . . . . . . . . . . . . . . . 17 Connection procedure 17 Connecting the Interface Expander 18 Configuring the Interface Expander . . . . . . . . . . . . . . . . . . . 19 Shutdown modes 19 DIP switches 19 Confirmed shutdown mode 20 PowerChute plus support for Confirmed shutdown mode[...]

  • Page 5

    1 Intr oduction Overview The UPS Interface Expander (AP9607) is an American Power Conversion ( APC ) SmartSlot ™ accessory that pro- vides two additional computer interface ports for your APC UPS equipped with a SmartSlot accessory slot. It allows the UPS to work in conjunction with your power management software to provide safe system shutdown i[...]

  • Page 6

    2 Intr oduction continued Featur es of the Interface Expander The Interface Expander: • Mounts in all APC devices equipped with a SmartSlot accessory slot. • W orks well in a heterogeneous network. Servers run- ning different operating systems can monitor the same UPS simultaneously . • Supports advanced or simple signaling on the advanced po[...]

  • Page 7

    3 Intr oduction continued Hardwar e and softwar e r equir ements The Interface Expander requires: •A n APC device equipped with a SmartSlot accessory slot. SmartSlot devices include — but are not limited t o—t h e APC UPS s in the next item. •A n APC UPS of one the following models: –S m a r t - UPS ® , except models AP250, AP400, AP600,[...]

  • Page 8

    4 Intr oduction continued Choosing cables: T able 1 This table lists the cables for use with the systems supported by the Interface Expander. When ordering a cable, provide the Part Number . Safety warning The Interface Expander is to be used only in conjunction with an APC UPS . Use only APC UPS monitoring cables. Do not connect a computer to any [...]

  • Page 9

    5 Pr oduct Description Interface Expander panel: Figure 1 The following figure shows the front panel of the Interface Expander. The panel contains: • 2 Basic monitoring ports • 4 Configuration DIP switches • a status LED Figure 1:Interface Expander panel Basic monitoring ports The two computer interface ports on the Interface Expander are cal[...]

  • Page 10

    6 Pr oduct Description continued Status LED: T able 2 The Interface Expander status LED provides important information concerning operation of the unit. Refer to the table below for a description of the conditions indicated by the LED . Status Description On Normal o p eration. The Interface Ex p ander is on and communicatin g with the UPS . Mostl [...]

  • Page 11

    7 Key Concepts Simple versus smart signaling: T able 3 The communication between an APC UPS and a connected server can be of two types: simple signaling or smart signal- ing. This table provides information that distinguishes the two types. Continued on next page Item Communication T ypes Simple Signaling Smart Signaling UPS mon- itorin g features [...]

  • Page 12

    8 Key Concepts continued Master server versus Interface Expander servers A “master” server is a server connected to the (Advanced) computer interface port of the UPS. This server uses PowerChute plus , configured for smart signaling, to moni- tor and control the UPS. Although the Advanced port on the UPS can provide simple signaling, we strongl[...]

  • Page 13

    9 Key Concepts continued Configuring PowerChute plus for simple signaling T o use PowerChute plus on a server connected to the Inter- face Expander, configure PowerChute plus for simple signaling. Use either one of these procedures. 1 (Re)install PowerChute plus . When the installation program prompts for the UPS T ype, select “Back- UPS” and c[...]

  • Page 14

    10 Key Concepts continued Low Battery signal The Interface Expander generates a Low Battery signal when it detects a Low Battery condition at the UPS, regard- less of whether the UPS is on battery . The Interface Expander generates a Low Battery signal under certain other conditions according to the configured shutdown mode (see “Configuring the [...]

  • Page 15

    11 Key Concepts continued Setup overview T o set up the Interface Expander, you will be required to perform the following procedures as applicable: 1 Determine which SmartSlot accessory slot you will use for the Interface Expander. See “Multiple SmartSlot Installation” on page 12. 2 Install the Interface Expander into the SmartSlot accessory sl[...]

  • Page 16

    12 Multiple SmartSlot Installation Intr oduction If your UPS configuration uses more than one SmartSlot device, you must install them in the correct order for them to work together properly . Priority of SmartSlot devices: T able 4 Install SmartSlot accessories as dictated by the following table. An accessory with higher priority is to be placed in[...]

  • Page 17

    13 Multiple SmartSlot Installation continued If your UPS has one SmartSlot accessory slot If your UPS has exactly one SmartSlot accessory slot, use this accessory slot for the SmartSlot device with the lowest priority . Install SmartSlot devices with higher priority in an Expansion Chassis (AP9600) or T riple Chassis (AP9604 — see “Installation[...]

  • Page 18

    14 Multiple SmartSlot Installation continued Installation in the Symmetra PowerArray For installation of multiple SmartSlot devices in the Sym- metra PowerArray , refer to the numbering shown in the figure that follows. Note that the PowerNet SNMP Adapter is installed in slot #4, Call- UPS II in #3, the Interface Expander in #2, and Measure- UPS II[...]

  • Page 19

    15 Installation Wa r n i n g Handle the Interface Expander by the front panel. Do not touch the exposed printed circuit board or components. T ouching the circuit board or components may result in damage to the Interface Expander. Reminder Before you install the Interface Expander, install any required power management software (PowerChute, Power- [...]

  • Page 20

    16 Installation continued Installation procedur e, continued 4 Orient the Interface Expander to fit the accessory slot. Slide the Interface Expander all the way into the slot until the front panel is flush with the back panel of the UPS or device . Note : While it is not possible to install the Inter- face Expander upside down, it is possible to da[...]

  • Page 21

    17 Connecting to Pr otected Devices Connection procedur e T o connect the devices, refer to “Connecting the Interface Expander: Figure 2” on page 18 and perform the following steps in the order given. 1 Connect the master server to the (Advanced) com- puter interface port of the UPS. (See “Master server versus Interface Expander servers” on[...]

  • Page 22

    18 Connecting to Pr otected Devices continued Connecting the Interface Expander: Figure 2 The following figure shows how to connect the devices, as described in “Connection procedure” on page 17. Figure 2:Connecting the Interface Expa nder[...]

  • Page 23

    19 Configuring the Interface Expander Shutdown modes T o configure the Interface Expander, you must choose one of the three available modes of automatic UPS shutdown. Each shutdown mode is described in this section. • Confirmed • Until Low Battery •T i m e r DIP switches: T able 5 Select the shutdown mode by using the DIP switches as describe[...]

  • Page 24

    20 Configuring the Interface Expander continued Confirmed shutdown mode In Confirmed mode, the Interface Expander shuts down the UPS after all connected servers have signaled that they have completed shutdown of the operating system. Note : Do not use Confirmed mode if any server connected to the Interface Expander Basic ports or the UPS Advanced p[...]

  • Page 25

    Configuring the Interface Expander continued Behavior of Confirmed mode If power returns before any connected server has signaled shutdown of the operating system, the Interface Expander returns to On Line status. If the Interface Expander detects a Low Battery condition in the UPS before all connected servers have signaled shut- down of the operat[...]

  • Page 26

    22 Configuring the Interface Expander continued Until Low Battery shutdown mode Until Low Battery shutdown mode is similar to the standard operation of the UPS . During a utility failure, the Interface Expander allows the UPS to run on battery until utility power is restored, or until the battery is exhausted. If the Interface Expander detects a UP[...]

  • Page 27

    23 Configuring the Interface Expander continued Te s t i n g t h e Interface Expander T o check the operation of the Interface Expander, perform the following steps in the order given. 1 Confirm that the UPS in on and that the battery is fully charged. 2 V erify that the Interface Expander has been installed, connected, and configured. 3 Confirm th[...]

  • Page 28

    24 W arranty Information Limited warranty American Power Conversion (APC) warrants the Interface Expander to be free from defects in materials and workman- ship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective prod- ucts. This war[...]

  • Page 29

    25 W arranty Information continued W arranty limitations Except as provided her ein, American Power Conversion makes no warranties, express or implied, including war- ranties of merchantability and fitness for a particular purpose . Some jurisdictions do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s[...]

  • Page 30

    26 T r oubleshooting If you have pr oblems with your Interface Expander The troubleshooting chart (T able 6) covers many of the problems that might arise with the Interface Expander. If you encounter a problem with your Interface Expander, refer to the troubleshooting chart first. There may be a sim- ple solution you are overlooking. T r ouble- sho[...]

  • Page 31

    27 Tr o u b l e s h o o t i n g continued T r ouble- shooting: T able 6, continued Continued on next page Problem Possible Cause Solution One or more servers shuts down when the UPS is on bat- ter y , but does not restart when p ower returns. T imer mode: the o p eratin g s y stem shutdown time as set in PowerChute plus is too short. The p ower man[...]

  • Page 32

    28 Tr o u b l e s h o o t i n g continued If pr oblems persist For problems not covered in the troubleshooting chart (see “T roubleshooting: T able 6” on page 26), or if the problem persists, follow this procedure: 1 Note the serial number and date of purchase of the Interface Expander unit. Contact APC Cus- tomer Support at the phone number or[...]

  • Page 33

    29 Life-Support Policy General policy As a general policy , APC does not recommend the use of any of its products in life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to affect significantly its safety or ef fectiveness. APC does not recommend the use [...]

  • Page 34

    30 Specifications Basic port pin assignments The following limitations and capabilities apply to the Basic ports of the Interface Expander: • Pins 3, 5, and 6 are open collector outputs which must be pulled up to a common referenced supply no greater than + 40 VDC . The transistors are capable of a maximum non-inductive load of 25 mA. Use only Pi[...]

  • Page 35

    31 Specifications continued Basic port pin assignments: Figure 3 The following figure shows the Basic port pin assignments. Figure 3:Basic port pin assignments Continued on next page[...]

  • Page 36

    32 Specifications continued Pr oduct specifications: T able 7 The following table shows the product specifications for the Interface Expander. Item Specification Physical Size (H × W × D): 4.0 × 4.0 × 1.5 in (10.2 × 10.2 × 3.8 cm) We i g ht: 0.3 lb (0.136 k g ) Shi pp in g wei g ht: 0.7 lb (0.318 k g ) Environmental Elevation (above MSL ): O [...]

  • Page 37

    Index 33 A Accessories p lacement of, 12 Advanced port usin g with Confirmed shutdown mode, 21 AppleShare server cable , 4 B Basic port descri p tion, 5 p in assi g nments, 30 – 31 Behavior of Confirmed mode , 21 C Cables, choosin g additional , 4 Call-UPS II , priorit y in multiple SmartSlot device installation , 12 Checkin g operation , 23 Choo[...]

  • Page 38

    34 Index continued Life-support exam p les of life-su pp ort devices, 29 g eneral p olic y , 29 Life-Support Polic y , 29 Limited warrant y , 24 Low Batter y si g nal , 10 M, N, O Macintosh server cable , 4 Master server versus Interface Expander servers , 8 Measure-UPS II , priorit y in multiple SmartSlot device installation , 12 Multiple SmartSlo[...]

  • Page 39

    Index continued 35 Switches, confi g uration DIP , 5 behavior, 19 S y mmetra PowerArra y , installation of SmartSlot devices in , 14 T, U, V Temperature safet y warnin g , 4 Testin g the Interface Expander , 23 Timer shutdown mode , 22 Triple Chassis dais y chainin g with, 14 installation of multi p le SmartSlot devices in, 13 Troubleshootin g , 26[...]

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    Declaration of Conformity Application of Coun- cil Directives 89/336/EEC Standards to Which Conformity is Declared EN55022: 1995 EN50082-1: 1992 including IEC 1000-4-2: 1995 IEC 1000-4-3: 1995 IEC 1000-4-4: 1995 Manufacturer’ s Name and Address American Power Conversion 132 Fairgrounds Road W est Kingston, Rhode Island 02892 USA -or- American Pow[...]

  • Page 42

    www .apcc.com T oll-free Customer Suppor t: U. S. & Canada 1-800-800-4272 Austria 0660 6480 Belgium 0800 15063 Czech Republic 0 800 102063 Denmark 800 18 153 Finland 9800 13 374 France 0 800 906 483 Germany 01300818907 Holland 0800 0224655 Hungary 00800 12221 Ireland 1 800 702000 x 2045 Israel 177 353 2206 Italy 1678 74731 Japan 0120-80-60-90 L[...]