APC AP9217 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of APC AP9217, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of APC AP9217 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of APC AP9217. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of APC AP9217 should contain:
- informations concerning technical data of APC AP9217
- name of the manufacturer and a year of construction of the APC AP9217 item
- rules of operation, control and maintenance of the APC AP9217 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of APC AP9217 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of APC AP9217, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the APC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of APC AP9217.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the APC AP9217 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    MasterSwitch Power D istribution Unit AP9211 AP9212 AP9217 AP9218 User s Guide[...]

  • Page 2

    MasterSwitc h Power Dist ribution Unit User ’s Guide ii Cont ents MasterSwitch Power Distribut ion Unit Introdu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Product Des cription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front panel — 1 LEDs — 2 Rear panel — 3 Initial Setup . . . . . . . . . . .[...]

  • Page 3

    MasterSwitc h Power Dist ribution Unit User ’s Guide iii Contents Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Accessing a nd Navigati ng the Online Help — 24 APC Interac tive Assi stant — 24 About Card — 24 Configur ing an d Usin g E-mail Noti fication . . . . . . . . . . 25 Configurin g E-mail Re[...]

  • Page 4

    MasterSwitc h Power Dist ribution Unit User ’s Guide iv Contents Product Info rmatio n . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Warranty Inf ormation . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Obtai ning servic e — 43 Warranty ex clusions — 43 Obtaining Cu stomer Suppor t . . . . . . . . . . . . . . . . . . . . . 44 [...]

  • Page 5

    MasterSwitc h Power Dist ribution Unit User ’s Guide 1 MasterSwitch Power Distrib ution Unit Intr oduction Pr oduct Descrip tion Fr ont panel . Continue d on ne xt page ! Reset Button Re-ini tializes the Mast erSwitch PDU wit hout af fect ing th e outlet s tate. " Status LED In dicates the sta tus of the Ethe rnet LAN connectio n and the st [...]

  • Page 6

    MasterSwitc h Power Dist ribution Unit User ’s Guide 2 Intr od uction Pr oduct Descrip tion continued LEDs Each outlet has a correspondi ng LED that indic ates t he state of the outlet, and tw o LED s indicate the status o f the entire unit . The followin g table describes t he conditi ons indicated by the LE D s. Continue d on ne xt page LED Sta[...]

  • Page 7

    MasterSwitc h Power Dist ribution Unit User ’s Guide 3 Intr od uction Pr oduct Descrip tion continued Rear panel The followi ng table lists the feature s of the MasterSwi tch rear panel shown in t he fi gures on t his pa ge. The followi ng figure shows the MasterSwit ch ( AP921 1 /AP921 7 ) rear panel with NEMA 5 - 15 out lets. The followi ng fig[...]

  • Page 8

    MasterSwitc h Power Dist ribution Unit User ’s Guide 4 Intr od uction Initial Set up Required network settings Y ou must confi gure the follo wing network settings of t he MasterSwit ch PDU before it can operate on a network: • IP address of the unit • Subnet Mask • IP address of the defaul t gateway Note: If a d efault gateway is not p res[...]

  • Page 9

    MasterSwitc h Power Dist ribution Unit User ’s Guide 5 MasterSwitch Power Distribution Unit Managing the MasterS witch PDU Managem ent Interfaces Manageme nt Options After y ou configur e a Mast erSwitch PDU with the proper net work settings , you can manage the unit remot ely throu gh its We b, T elnet Control Console, SNMP , and WAP i nterfaces[...]

  • Page 10

    MasterSwitc h Power Dist ribution Unit User ’s Guide 6 Managing the MasterSwitch PDU Managem ent Interfaces continued We b i n t e r f a c e , contin ued 2. Respond to the user name and password prompts. The defau lt for both the Admini strator user name and the Admin istrator password is apc (lowercase ). After you log on, you can chang e the u [...]

  • Page 11

    MasterSwitc h Power Dist ribution Unit User ’s Guide 7 Managing the MasterSwitch PDU Managem ent Interfaces continued Contr ol Console interface, contin ued Serial I nterfa ce. T o access the unit’ s Control Console, use the su pplied null-modem cable to connect the seri al port of the computer to the serial port on t he MasterSwitc h PDU , and[...]

  • Page 12

    MasterSwitc h Power Dist ribution Unit User ’s Guide 8 Managing the MasterSwitch PDU Managem ent Interfaces continued WA P I n t e r f a c e T o access and log on to the W AP (Wirel ess Applicati on Protocol) interf ace of the MasterSwitc h PDU: 1. In the URL Location fi eld of the Micro browser : Enter the unit ’ s IP addre ss foll owed by wap[...]

  • Page 13

    MasterSwitc h Power Dist ribution Unit User ’s Guide 9 Managing the MasterSwitch PDU P a s s w o rd - P ro t e c t e d A c c o u n t s Account acce ss There are up to 16 Outlet User acc ounts, one Administ rator accou nt, and one Device Manager accou nt. Each type of account pro vides a dif ferent lev el of access to th e management menus. • Ea[...]

  • Page 14

    MasterSwitc h Power Dist ribution Unit User ’s Guide 10 MasterSwitch Power Distribution Unit Menu Items Intr oduc tion Manageme nt Options Both the Web and Contr ol Console inter faces provide the capab iliti es that thi s section describe s for managing t he MasterSwit ch PDU , but the informati on in t his s ection is based on the W eb interfac[...]

  • Page 15

    MasterSwitc h Power Dist ribution Unit User ’s Guide 11 Menu Items Outlets Outlet Contr ol Actions Y ou can perfo rm the follo wing Outlet Contro l Actions on i ndividua l outlets or on all accessi ble outlet s as a gr oup (by Ma ster O utl et C ontr ol ) . Y ou can apply a Control Action only to an outl et that is not exec uting a command. Ite m[...]

  • Page 16

    MasterSwitc h Power Dist ribution Unit User ’s Guide 12 Menu Items MasterSwi tch Configure Device Settings Outlet Configuration Ite m Defi ni tion Unit Name The na me of t he Mast erSw itch PD U . Maximu m: 23 chara cters. Coldstar t Delay The tim e that t he Master Switch PDU wai ts befo re appl ying powe r to ou tlet s aft er AC power is appl i[...]

  • Page 17

    MasterSwitc h Power Dist ribution Unit User ’s Guide 13 Menu Items Event Log Displaying the Event Log T o display the Event Log, select the Event Log menu i n the W eb interf ace or press C TRL + L in the Control Consol e interface. The Event Log displa ys the foll owing infor mation for the most r ecent 300 events for the Mast erSwitch PDU . Ret[...]

  • Page 18

    MasterSwitc h Power Dist ribution Unit User ’s Guide 14 Menu Items Event Log continued Retrie ving the Event Log by using FT P , c o n t i n u e d 3. T ype get event.txt . The MasterSwit ch PDU transmits the Event Log, containi ng at least the last 300 events , to your specified dri ve. The screen displ ays informati on similar to the fo llowing.[...]

  • Page 19

    MasterSwitc h Power Dist ribution Unit User ’s Guide 15 Menu Items Network TCP/IP The TCP/IP section of the Network menu display s sett ings for the MasterSwitc h PDU and allows yo u to c onfigur e the fol lowing TCP/IP settings . TF TP/F TP For c ontrol of fi le transf ers, the TFTP /FTP secti on allows acce ss to the following menu items on the[...]

  • Page 20

    MasterSwitc h Power Dist ribution Unit User ’s Guide 16 Menu Items Network continued T elnet/W eb T. SNMP The SNMP section of the Network menu displays the fol lowing SNMP settings : Continue d on ne xt page P or t Menu Item Definition Te l n e t Acce ss Enables or Dis ables T elnet acces s. Port The TC P/ IP port w here the T elnet server for th[...]

  • Page 21

    MasterSwitc h Power Dist ribution Unit User ’s Guide 17 Menu Items Network continued SNMP , co ntinued Access control . The Access Control section of t he SNM P menu identif ies the current sett ings f or all four SNMP channels and provides the confi gurable v alues f or a selecte d channel. T rap Receiver . The T rap Receiver section of the SNMP[...]

  • Page 22

    MasterSwitc h Power Dist ribution Unit User ’s Guide 18 Menu Items System User Manager The User Manage r section of t he Sy stem menu display s the following configur able properti es of the Administra tor and Device Manager accounts. Continue d on ne xt page Administrator Acco unt Item Definition Auto Logout The amou nt of ti me the user can be [...]

  • Page 23

    MasterSwitc h Power Dist ribution Unit User ’s Guide 19 Menu Items System contin ued User Manager , contin ued Continue d on ne xt page Device M ana ger Account Ite m Defi ni tion User Name The user name. Maximu m: 10 charac ters Default: de vice Pass word The pass word for HTTP 1.1 authe ntication only . Maxim um: 10 charac ters Default : apc Au[...]

  • Page 24

    MasterSwitc h Power Dist ribution Unit User ’s Guide 20 Menu Items System contin ued Outlet User Manageme nt Y ou can creat e up t o 16 independen t Outl et User accounts f or a MasterSwitc h PDU . Current Outl et User Li st. T he li st shows the exis ting o utlet user accounts an d the o utlets to which they h ave access . T o select an existi n[...]

  • Page 25

    MasterSwitc h Power Dist ribution Unit User ’s Guide 21 Menu Items System contin ued Identification Date/Time . Continue d on ne xt page Item Definiti on Name The sy stem na me us ed to i dentify th e dev ice. Nam e will be us ed for the sysName OID in the SNMP agent. Contact The contact for o r own er of the device. Cont act will be us ed for t [...]

  • Page 26

    MasterSwitc h Power Dist ribution Unit User ’s Guide 22 Menu Items System contin ued File T ransfer The File T ra nsfer section of the System menu provides access for managing file trans fers. Continue d on ne xt page Item Desc ription Remote TFTP Server IP The I P add ress of the r emote TFTP ser ver defined i n the Network menu’s TFTP/F TP se[...]

  • Page 27

    MasterSwitc h Power Dist ribution Unit User ’s Guide 23 Menu Items System contin ued To o l s Links The link names that you configu re appear on the navigat ion menu at the left in th e We b inte rface. (The APC links are pre-def ined but can be changed.) . Note: Only the W eb inter face of t he Master Switch PD U displ ays hyperli nks and allows[...]

  • Page 28

    MasterSwitc h Power Dist ribution Unit User ’s Guide 24 Menu Items Help Contents The Contents screen provi des an overview of many parameters reported and conf igured through the W eb and Control Console interf aces. Accessing and Navigating the Online Help T o access the online help, do one of the following: • In the Web int erface, sel ect He[...]

  • Page 29

    MasterSwitc h Power Dist ribution Unit User ’s Guide 25 MasterSwitch Power Distrib ution Unit Configuring and Using E-mail Notification Config uring E- mail Recip ients Menu options T o identify up to four e-mail reci pients, use one of th e following: • The Recipi ents option of the W eb interface ’ s Ev ents menu • The E-mail option of th[...]

  • Page 30

    MasterSwitc h Power Dist ribution Unit User ’s Guide 26 Configuring and Using E-mail Notification Configur in g SMTP and DNS Setti ngs Requi r ement s for usi ng SMT P T o use the Simple Mail Tr ansfer Prot ocol (SMTP) to send e-mail when an event occurs, you must define the follo wing settings: • The IP addr ess of the Domain Name Servic e (DN[...]

  • Page 31

    MasterSwitc h Power Dist ribution Unit User ’s Guide 27 MasterSwitch Power Distrib ution Unit Event-Related Menus and Options Event Log Logged e vents The Management Card’s event log records normal and abnormal Management Card (system) events and MasterSwitch event s. Any conditi ons that c ause an SNMP t rap, except for SNMP authent ication fa[...]

  • Page 32

    MasterSwitc h Power Dist ribution Unit User ’s Guide 28 Event-R elated Menus and Options Event Log continued Accessing the log, contin ued FTP . The event.txt file is a text ver sion of the Manage ment Card’ s even t log. • It is tab- delimit ed so that it can be imported i nto any spread- sheet applic ation. • It rep orts a s many as 50 00[...]

  • Page 33

    MasterSwitc h Power Dist ribution Unit User ’s Guide 29 Event-R elated Menus and Options Actions Option (W eb Interface only) Enabling and disabling event actions Use the Actions opti on of the Events menu to enable or disable the following for events that have a specifi ed severity l evel: • Events Log •S N M P T r a p s •E m a i l Some Ma[...]

  • Page 34

    MasterSwitc h Power Dist ribution Unit User ’s Guide 30 Event-R elated Menus and Options Recip ients Option T r ap receivers Y ou can defi ne up to four NMS s to be us ed as t rap recei vers when an event occurs that has SNMP traps enabled . In the Web int erface, use the T rap Receiv er settings, availa ble through the Recipients option of the E[...]

  • Page 35

    MasterSwitc h Power Dist ribution Unit User ’s Guide 31 Event-R elated Menus and Options Recip ients Option continued Email Recipients T o identify up to f our e-mail recipi ents t o be noti fied of events, use one of the following : • The Recipients option of the W eb interfac e’ s Events menu • The Emai l option of the cont rol console’[...]

  • Page 36

    MasterSwitc h Power Dist ribution Unit User ’s Guide 32 Event-R elated Menus and Options Email Option Requi r ement s for usi ng SM TP T o use the Simple Mail T ransfer Prot ocol ( SMTP ) to send e- mail when an event occurs, you must define the follo wing settings: • The IP address of the domain name service (DNS) server . • The DNS name of [...]

  • Page 37

    MasterSwitc h Power Dist ribution Unit User ’s Guide 33 Event-R elated Menus and Options How to Co nfigur e Individual Even ts Options to conf igur e individual events Y ou can co nfigure indi vidual eve nts as foll ows: •U s e t h e evntlist.htm page. See Event list a ccess on t his page . •U s e t h e I2 C Configur ation Uti lity o n the Ma[...]

  • Page 38

    MasterSwitc h Power Dist ribution Unit User ’s Guide 34 Event-R elated Menus and Options How to Co nfigur e Individual Even ts continued Event mask settings From the e vntlist.ht m page, to reconfigur e actions fo r an event: 1. Click the li nk (the current hexadecimal code) for the event. 2. Enter a new h exadecimal code as an event mask to reco[...]

  • Page 39

    MasterSwitc h Power Dist ribution Unit User ’s Guide 35 Event-R elated Menus and Options How to Co nfigur e Individual Even ts continued Event mask example Y ou enter t he hexadecim al code 3B08 00 as an event mask. The event mask configur es the followi ng bit settings : 0011 1011 0000 1000 0000 0000 The event is confi gured as follows: • The [...]

  • Page 40

    MasterSwitc h Power Dist ribution Unit User ’s Guide 36 Event-R elated Menus and Options Managemen t Car d an d MasterSwi tch Events Event generation The Management Car d and Mast erSwitch bot h generate events, which are logged in the event l og. Any event of ei ther type ge nerates a u nique code, which you can use i n applicat ions to identi f[...]

  • Page 41

    MasterSwitc h Power Dist ribution Unit User ’s Guide 37 Event-R elated Menus and Options Managemen t Car d an d MasterSw itch Event s contin ued Manageme nt car d events Note: Y ou cannot configure actions for Management Card event s that have no seve rity level . Continue d on ne xt page Code Severit y Descript ion 0x0001 Severe System: Co ldsta[...]

  • Page 42

    MasterSwitc h Power Dist ribution Unit User ’s Guide 38 Event-R elated Menus and Options Managemen t Car d an d MasterSw itch Event s contin ued Mas t er S wit c h events Code S everity Descript ion 0x0501 W arning An outlet has reb ooted. If th e outl et num ber is 0, t hen al l outlets hav e rebooted . 0x0509 W arning An outlet has turned on. I[...]

  • Page 43

    MasterSwitc h Power Dist ribution Unit User ’s Guide 39 MasterSwitch Power Distribut ion Unit Security Securi ty Fe atur es Planning and implementing security featur es As a network device that passes in formati on across the network, the MasterSwitc h PDU i s subject to t he same exposure as ot her devic es on the networ k. Use the informat ion [...]

  • Page 44

    MasterSwitc h Power Dist ribution Unit User ’s Guide 40 Security Authenticati on Authentication versus encryption The MasterSwitch PDU controls access by providi ng basic authentic ation through user names, passwords, and IP addresses, but provides no type of encrypt ion. These basic secu rity f eatures are suf ficient for most environme nts, in [...]

  • Page 45

    MasterSwitc h Power Dist ribution Unit User ’s Guide 41 Security Authenticati on contin ued MD5 authentication (W eb inter face), contin ued If you use MD5 authenticat ion, whic h is available only for the Web interf ace, disable the l ess secure interf aces, inc luding T elnet, FT P , and SNMP . For SN MP , you can disable write-only acc ess so [...]

  • Page 46

    MasterSwitc h Power Dist ribution Unit User ’s Guide 42 Security Authenticati on contin ued Summary of access methods Interface S ecurity Ac cess Notes Serial Cont rol Console Access i s by us er name and passwo rd. Always enab led. T elnet Control Console These metho ds are avail able: • User name and pa ssword • Sele ctable s erver port •[...]

  • Page 47

    MasterSwitc h Power Dist ribution Unit User ’s Guide 43 MasterSwitch Power Distribution Unit Pr oduct Information W arrant y Information Limited warranty American Power Conve rsion ( APC ) warra nts th e MasterSwi tch PDU to be free from defect s in materials and work manship for a period of two years from the date of purchase. Its obli gatio n u[...]

  • Page 48

    MasterSwitc h Power Dist ribution Unit User ’s Guide 44 Pr od uct Informat ion Obtaini ng Custom er Support Contacting Cust ome r Sup por t T o obtain customer support for pr oblems with the Mast erSwitch PDU : 1. Contact Cust omer Support at a ph one number or add ress list ed under APC Wo rldwide Customer Support on page 53 , and be ready to pr[...]

  • Page 49

    MasterSwitc h Power Dist ribution Unit User ’s Guide 45 Pr od uct Informat ion Life -Suppor t Po licy Genera l polic y American Power Conversi on ( APC ) does not recommend t he use of any of it s products in t he followi ng situat ions: • In li fe-support appl ications where f ailure or malfunct ion of t he APC product can be reasonably expect[...]

  • Page 50

    MasterSwitc h Power Dist ribution Unit User ’s Guide 46 Pr od uct Informat ion Specific ations Pr oduc t specifications for AP9211 Continue d on ne xt page Ty p e o f Specification I tem Specif ication Elec tri cal In put : Nomina l input v oltage Acceptab le inp ut voltage Nominal i nput fre quenc y Overcurr ent protect ion Input con nector 100?[...]

  • Page 51

    MasterSwitc h Power Dist ribution Unit User ’s Guide 47 Pr od uct Informat ion Specific ations continued Pr oduc t specifications for AP9212 Continue d on ne xt page Ty p e o f Specification I tem Specif ication Elec tri cal In put : Nomina l input v oltage Acceptab le inp ut voltage Nominal i nput fre quenc y Overcurr ent protect ion Input con n[...]

  • Page 52

    MasterSwitc h Power Dist ribution Unit User ’s Guide 48 Pr od uct Informat ion Specific ations continued Pr oduc t specifications for AP9217 Continue d on ne xt page Ty p e o f Specification I tem Specif ication Elec tri cal In put : Nomina l input v oltage Acceptab le inp ut voltage Nominal i nput fre quenc y Overcurr ent protect ion Input con n[...]

  • Page 53

    MasterSwitc h Power Dist ribution Unit User ’s Guide 49 Pr od uct Informat ion Specific ations continued Pr oduc t specifications for AP9218 Ty p e o f Specification I tem Specif ication Elec tri cal In put : Nomina l input v oltage Acceptab le inp ut voltage Nominal i nput fre quenc y Overcurr ent protect ion Input con nector 100-230 V A C 90-25[...]

  • Page 54

    MasterSwitc h Power Dist ribution Unit User’s Guide 50 MasterSwitch Power Distribution Unit A About Card ,2 4 Access limiting NMS a ccess by IP address , 17, 42 Account types access t o menus for each t ype ,9 Administ rato r ,1 8 Devi ce Ma nager ,1 9 Outlet User ,2 0 Actions option, Events menu ,2 9 Administrator account ,1 8 Approvals AP9211 ,[...]

  • Page 55

    Index MasterSwitc h Power Dist ribution Unit User’s Guide 51 F File Transfer ,2 2 From Address setting, for e- mail ,3 2 From Address setting, for email ,2 6 Front panel ,1 FTP to retr ieve te xt v er sion o f ev ent log ,2 8 H Help Help menu ,2 4 Interacti ve Assist ant ,2 4 I I2C utility, to configure multiple management cards ,3 3 Identificati[...]

  • Page 56

    Index MasterSwitc h Power Dist ribution Unit User’s Guide 52 Traps disabli ng for an event ,3 4 enabling for an even t ,3 4 Troubleshooting e-mail configur ation ,3 2 email con figuratio n ,2 6 U URLs URL fo r event list ,3 3 User Manager ,1 8 W Warni ng se ver ity level ,3 6 Warranty information ,4 3 Web interface ,5 Web port, configuring ,1 6[...]

  • Page 57

    MasterSwitc h Power Dist ribution Unit User ’s Guide 53 Con tact In fo rmation APC W orldwide Custo mer Support Customer support for this or any other APC product is availabl e at no charge. Y ou can contac t AP C Customer Support in a ny of the fo llowing ways: • Use an APC web page to find answers to frequentl y asked questions ( FA Q s), to [...]