APC 78-10169-02 manual

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Table of contents for the manual

  • Page 1

    CHAPTER 2-1 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 2 Monitoring the System This chapter explains ho w to monitor the Cisco ICS 7750. The chapter is organized as follo ws: • Alarms, page 2-2 • Logging, page 2-3 • SNMP Basics, page 2-10 • Monitoring with ICS System Manager , page 2-16 • Monitoring with C[...]

  • Page 2

    Chapter 2 Monitoring the System Alarms 2-2 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Alarms This section describes alarms, which indicate problems on the Cisco ICS 7750 or on systems with which it is communicating. Alarms are associated with the following: • Events—Physical problems, such as system o verheating[...]

  • Page 3

    2-3 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Logging Alarm Levels The system has the following tw o alarm lev els: • Major alarm (amber LED)—Any state that indicates a system malfunction that can immediately result in a service outage or that indicates a system problem that can [...]

  • Page 4

    Chapter 2 Monitoring the System Logging 2-4 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Handling Log Messages with ICS System Manager ICS System Manager provides se veral options for handling the log messages directed to it. By default, the system sends log messages to the SPE, where they are stored on disk. ICS Syst[...]

  • Page 5

    2-5 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Logging T able 2-1 Log Message Elements Element Example Format Description Receiv ed date and time 1999 Nov 21 11:55:00 yyyy mmm dd hh:mm:ss The date and time when the message was recei ved. Sent date and time 1999 Nov 21 11:55:00 yyyy mm[...]

  • Page 6

    Chapter 2 Monitoring the System Logging 2-6 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Facilities T able 2-2 describes the facility types supported by log messages. Severity Levels T able 2-3 describes log message se verity lev els. T able 2-2 Log F acility T ype Ke ywor ds Keyword Description auth Authorization sys[...]

  • Page 7

    2-7 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Logging Note Not all messages indicate problems. Some messages are informational. Others may help diagnose problems with communications lines, internal hardware, or system software. T o f ind out how to use system messages to identify and[...]

  • Page 8

    Chapter 2 Monitoring the System Logging 2-8 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Default Log Configuration System IOS components (ASI cards, MRP cards, and the SSP card) ship with the default logging conf iguration shown in T able 2-4 . Ti p T o vie w the state of syslog error and event logging, including host[...]

  • Page 9

    2-9 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Logging • syslog path is the path to syslog.conf • myf ile.log is the name of your log f ile The syslog daemon (syslogd) sends messages at the lev el specif ied in syslog.conf, provided that the f ile exists, and provided that syslogd[...]

  • Page 10

    Chapter 2 Monitoring the System SNMP Basics 2-10 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 SNMP Basics The Simple Network Management Protocol (SNMP) facilitates the e xchange of management information among network de vices. SNMP is part of the T ransmission Control Protocol/Internet Protocol (TCP/IP) protocol suit[...]

  • Page 11

    2-11 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System SNMP Basics • An SNMP management application, together with the computer it runs on, is called a network management system (NMS). An NMS executes applications that monitor and control managed devices. NMSs pro vide the bulk of the proc[...]

  • Page 12

    Chapter 2 Monitoring the System SNMP Basics 2-12 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 The following system components, though not SNMP-managed de vices, recei ve SNMP support through ICS System Manager: • System alarm processor (SAP) card • Po wer supply modules • Fans • Chassis SNMP Management Informa[...]

  • Page 13

    2-13 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System SNMP Basics On the Cisco ICS 7750, the ICS System Manager software (the NMS) typically sends SNMP requests to a single IP address to access the SNMP MIBs of any system component. The SNMP agent can then respond to MIB-related queries bei[...]

  • Page 14

    Chapter 2 Monitoring the System SNMP Basics 2-14 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Supported MIBs The Cisco ICS 7750 supports the following MIBs: • CISCO-C2900-MIB—Supports the SSP card. • CISCO-CCM-MIB—Enables the system to get provisioning and statistical information about Cisco CallManager , devi[...]

  • Page 15

    2-15 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System SNMP Basics Cisco ICS 7750 Traps Cisco ICS 7750 ASI cards, MRP cards, and the SSP card can generate traps such as the following: • coldStart—Indicates power -up reset of a card. • warmStart—Indicates that software running on a ca[...]

  • Page 16

    Chapter 2 Monitoring the System Monitoring with ICS System Manager 2-16 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 • Number represents the target physical slot number (slots 1 through 8) of the SNMP request. Note All SNMP requests with a composite community string of @SLO T9 or higher are directed to the SSP, whic[...]

  • Page 17

    2-17 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Monitoring with CiscoWorks2000 Monitoring with CiscoWorks2000 CiscoW orks2000 uses SNMP to monitor and control system de vices. Y ou can integrate CiscoW orks2000 applications with other NMSs, such as HP OpenV ie w. CiscoWorks2000 Applic[...]

  • Page 18

    Chapter 2 Monitoring the System Monitoring with Cisco IOS Software 2-18 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 SNMP and the CiscoWorks2000 Interface Using SNMP , CiscoW orks2000 retrie ves CDP information by polling Cisco CallManager . After the discovery process is completed, a topology map rev eals all the Cis[...]

  • Page 19

    2-19 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Monitoring with Cisco IOS Software Evaluating Reachability and Response Times Polling remote parts of the network enables you to test reachability and measure response times. Response-time measurements consist of sending a ping (packet i[...]

  • Page 20

    Chapter 2 Monitoring the System Monitoring with Cisco IOS Software 2-20 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 W ith in-band monitoring, network management data is sent ov er the same paths as user traff ic. This means that any problems on the netw ork will be more diff icult to solve because collecting troubles[...]

  • Page 21

    2-21 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Monitoring a UPS Searching and Filtering Output of show Commands In Cisco IOS software Release 12.0(1)T or later , you can search and f ilter the output for show commands. This functionality is useful when you need to sort through large [...]

  • Page 22

    Chapter 2 Monitoring the System Monitoring a UPS 2-22 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Step 2 If any of the follo wing de vices are not turned on, power them on as follo ws: • UPS—Press the T est button on the UPS front panel. • Cisco ICS 7750—Press the po wer supply switches (on the right side of [...]

  • Page 23

    2-23 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Monitoring a UPS Step 6 Install the UPS: installups Step 7 Start FmmServer: net start FmmServer Step 8 Go to “V erifying That the Cisco ICS 7750 Can Communicate with the UPS” on page 2-26 . Configuring the System to Monitor a UPS Thr[...]

  • Page 24

    Chapter 2 Monitoring the System Monitoring a UPS 2-24 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 While the system is attempting to communicate with the UPS, the f irst screen of the SNMP/W eb Card Management W izard continues to be displayed (this process might take se veral minutes). When the system is ready for yo[...]

  • Page 25

    2-25 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Monitoring a UPS Step 17 In the left pane of the browser windo w , choose Smart-UPS 1400 RM XL > Po werChute . Step 18 In the Add Client IP Address f ield, enter the IP address of the SPE running System Manager . Step 19 Click Add . T[...]

  • Page 26

    Chapter 2 Monitoring the System Monitoring a UPS 2-26 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Step 32 Log in as an administrator (userID administrator ), and enter your passw ord (the default is c hangeme ). Step 33 Enter the following command to stop the FMMServ er on the SPE: net stop FmmServer Step 34 Change t[...]

  • Page 27

    2-27 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0 Chapter 2 Monitoring the System Monitoring a UPS Step 5 V erify that the Cisco ICS 7750 can communicate with the UPS: fmmcli getchassisinfo | more Information similar to the following will be displayed: UPS status = AC Battery Level = <non-zero value> Batt. Span [...]

  • Page 28

    Chapter 2 Monitoring the System Monitoring a UPS 2-28 Cisco ICS 7750 Administration and Troubleshooting Guide 78-10169-02 Rev. B0[...]