AMT Datasouth 7200 manual

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Table of contents for the manual

  • Page 1

    ATB Printer User's Guide 7200 Part No. 111017 Rev. D[...]

  • Page 2

    Operation Manual 7200 Introduction .............................................................. i 1. Before Using the ATB Printer ......................... 1-1 1.1 Checking the Package ....................................................... 1-2 1.2 Names and Functions ........................................................ 1-3 2. Operation .....[...]

  • Page 3

    Operation Manual 7200 (Page is intentionally blank)[...]

  • Page 4

    Operation Manual i 7200 INTRODUCTION NOTICE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generate[...]

  • Page 5

    Operation Manual ii 7200 Product Safety This manual uses a variety of terms and symbols to ensure the safe operation of the product, help prevent hazards to yourself and others, and help prevent property damage. The following describes terms, symbols, and meanings used in this manual. Before reading this manual, please familiarize yourself with the[...]

  • Page 6

    Operation Manual iii 7200 INTRODUCTION Safety Considerations READ THIS PAGE BEFORE INSTALLING OR USING THIS PRODUCT! n Do not remove the cover or attempt any repairs on this product. There is risk of electric shock. n Do not place heavy materials on the power cable. Do not bend or twist the power cable. The cable may get damaged, causing fire or el[...]

  • Page 7

    Operation Manual iv 7200 Caution Label This product comes with a caution label attached as described below. CAUTION Caution Label Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. Operating Environment Location • Do not place the product in direct sunlight or near heating sources such as stoves [...]

  • Page 8

    Operation Manual v 7200 INTRODUCTION Left Right Left Right Front Top Back inches (millimeters) 9.8 in (250mm) 15 in (380mm) 9.8 in (250mm) 5.9 in (150mm) Space Required 9.8 in (250mm) 8.3 in (210mm) 21.6 in (550mm) 9.8 in (250mm) 9.8 in (250mm) 9.8 in (250mm) 8.3 in (210mm)[...]

  • Page 9

    Operation Manual vi 7200 Temperature and Humidity Make sure that the following temperature and humidity conditions are met : • Ambient temperature: 41 to 104 degrees F (5 to 40 degrees C) • Ambient humidity: 20% to 90% RH (relative humidity) — no condensation. Notes on the Operating Environment When installing the product where the ambient hu[...]

  • Page 10

    Operation Manual vii 7200 INTRODUCTION Available Types The Sigma Data — 7200 ATB printer is classified into 2 types, i.e., Type B and Type D. Refer to the printer types listed below when reading this manual. Note: Type B cannot be used for Thermal Transfer printing with a transfer ribbon. Type Printing Method Number of Bins Type B Direct thermal [...]

  • Page 11

    Operation Manual viii 7200 NOTES (page is intentionally blank)[...]

  • Page 12

    1-1 Operation Manual 7200 BEFORE USING THE S7200 1. Before Using the ATB Printer[...]

  • Page 13

    1-2 Operation Manual 7200 Operation Manual AC Power Cable ATB Printer Keys 1.1 Checking the Package The ATB printer and accessories are packed in the same box. Carefully remove the printer and accessories from the box and packing materials, then check that the package contains all of the items needed for operation that are pictured below. The packa[...]

  • Page 14

    1-3 Operation Manual 7200 BEFORE USING THE S7200 N — BIN 3 K — Power switch J — Interface connector (Downline) B — Cover lock L — Power connector M — Interface connector (Host) HOST DOWNLINE D — Output stacker 1.2 Names and Functions This section explains the names and functions of each part. 1.2.1 Names of Parts A — Operator panel [...]

  • Page 15

    1-4 Operation Manual 7200 1.2.2 Functions No. Names Functions A Operator panel Houses the LEDs and keypad needed to operate the ATB printer. B Cover lock Locks the side cover. (Use the key to open the cover.) C Inserter Used to insert single coupons (one at a time). D Output stacker Receives ejected coupons, print-side up. (Has a capacity of 100 co[...]

  • Page 16

    1-5 Operation Manual 7200 BEFORE USING THE S7200 1.2.3 Operator Panel Operator Panel Layout LEDs LCD 16 columns by 2 rows Keys é é ç ç ê ê ERROR ERROR ONLINE ONLINE DATA DATA MODE MODE ENTER ENTER ONLINE ONLINE RESET RESET EJECT EJECT CLEANING CLEANING TEST TEST LED Functions LEDs indicate printer status by turning on, turning off, or blinkin[...]

  • Page 17

    1-6 Operation Manual 7200 Key Functions Each key has two different functions for different operating modes. Functions key Function indicated at the top Enabled in ONLINE or OFFLINE mode. Function indicated at the bottom Enabled in TEST, SETUP, or CLEANING modes. key key RESET RESET QUIT QUIT ONLINE Cycles the ATB printer between ONLINE (ticketing e[...]

  • Page 18

    1-7 Operation Manual 7200 BEFORE USING THE S7200 key key key TEST In OFFLINE (local) mode, pressing this key sets the ATB printer to TEST mode (maintenance mode). ç ç Pressing this key moves the cursor on the LCD panel to the left. Automatic repeat when held down. SET UP In OFFLINE (local) mode, pressing this key sets the ATB printer to SETUP mod[...]

  • Page 19

    1-8 Operation Manual 7200 NOTES (page is intentionally blank)[...]

  • Page 20

    7200 OPERATION 2-1 Operation Manual 2. Operation[...]

  • Page 21

    7200 2-2 Operation Manual 2.1 Connecting the ATB Printer This section explains how to connect the ATB printer to the power supply and the terminal. 2.1.1 Connecting to a Wall Receptacle A. Check that the power switch on the ATB printer is turned off. B. Plug the power cable into the ATB printer. Then, plug the other end of the power cable into a wa[...]

  • Page 22

    7200 OPERATION 2-3 Operation Manual 2.1.2 Connecting the Terminal Before connecting the printer to a terminal, do the following: HOST A. Ensure that both the ATB printer and the terminal are turned off. B. Attach the communications cable to the RS-232 port located on the back of the ATB printer, labeled “HOST.” Then connect the cable to the ter[...]

  • Page 23

    7200 2-4 Operation Manual 2.2 Turning the Power On and Off After the ATB printer has been successfully installed and connected, turn on the power. Note! Turn on the terminal before turning on the ATB printer. Reverse the sequence when turning off the power. LCD Test or TICKETING CHECK-IN S7200/08.30 Mecha.Type: D S7200/PC94.03.08 This indicates the[...]

  • Page 24

    7200 OPERATION 2-5 Operation Manual 2.3 Loading the Documents Falling covers may cause injury. Do not take your hands off covers when open- ing and/or closing them. CAUTION Documents are loaded into the bins. The printer has two internal bins (1 and 2) and one external bin (3). The two or three bins can store the same or different types of document[...]

  • Page 25

    7200 2-6 Operation Manual Magstripe (When loading a box) Magstripe Front end BIN 2 BIN 1 Document Orientation Side cover (top right) D. Slowly open the second side cover (top right) as wide as possible. E. Load the documents into the bin, with the magstripe facing up and the front end on the right. Load the box in the same manner, with the magstrip[...]

  • Page 26

    7200 OPERATION 2-7 Operation Manual BIN 2 BIN 2 Visual inspection window BIN 1 BIN 1 G. Feed the document into the rollers. Turn the knob to feed the front end of the document until you hear a beep (if the printer is turned on). If the printer is off, turn the knob a full turn. For BIN 1: Turn the red knob, labeled 1, counter-clockwise as shown on [...]

  • Page 27

    7200 2-8 Operation Manual H. Close the side cover (top right). I . Set the key to the OPEN position, and close the side cover (bottom right). J . L ock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key. Note! Be careful not to leave the key in the ATB printer. If the key canno[...]

  • Page 28

    7200 OPERATION 2-9 Operation Manual Documents Set the documents as follows: (Documents in a box) Printer Location of documents Magstripe Front end Documents Front end 2.4 Setting Documents in BIN 3 You will need some space in the back side of the ATB printer to use BIN 3. Keep the documents in the box. Keep space for the documents. A. Open the box [...]

  • Page 29

    7200 2-10 Operation Manual Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. CAUTION Side cover (bottom right) Side cover (top right) D. Slowly open the first side cover (bottom right) as wide as possible. E. Slowly open the second side cover (top right) as wide as possible. C. Release the key loc[...]

  • Page 30

    7200 OPERATION 2-11 Operation Manual Magstripe face down BIN 3 slot Visual inspection window H. Close the side cover (top right). G. Feed the document. Turn the green knob, labeled 3, counter-clockwise to feed the front end of the document until you hear a beep (if the printer is turned on). If the printer is off, turn the knob a full turn. Note! M[...]

  • Page 31

    7200 2-12 Operation Manual I. Set the key to the OPEN position, and close the side cover (bottom right). J. Lock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key. Note! Be careful not to leave the key in the ATB printer. If the key cannot be removed in the LOCK position, turn[...]

  • Page 32

    7200 OPERATION 2-13 Operation Manual 2.5 Loading Documents into the Inserter While the ATB printer is on, you can use the inserter to read and/or print a document. Note that only one document can be inserted at one time. Print face-up Magstripe face-down Coupon Document With the printer turned on, insert a document into the inserter slot until you [...]

  • Page 33

    7200 2-14 Operation Manual 2.6 Installing the Transfer Ribbon (TT — Type D Only) Install the transfer ribbon according to the procedure below. The following operation is only used for thermal transfer. 1 Transfer ribbon Protector Ribbon loader Transfer ribbon Ribbon loader Guide B. Install the new ribbon on the ribbon loader: a) Place the full ro[...]

  • Page 34

    7200 OPERATION 2-15 Operation Manual Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. CAUTION Side cover (bottom right) Side cover (top right) D. Slowly open the first side cover (bottom right) as wide as possible. E. Slowly open the second side cover (top right) as wide as possible. F. Install t[...]

  • Page 35

    7200 2-16 Operation Manual Transfer ribbon winding direction Lock G. Remove the ribbon loader. Squeeze the lock with your fingers to remove the loader. H. Turn the ribbon take-up core in the direction of the arrow until the ink portion of the transfer ribbon is seen. Then, turn it at least 3 additional times. Note! Be careful of which direction you[...]

  • Page 36

    7200 OPERATION 2-17 Operation Manual K. Lock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key. Note! Be careful not to leave the key in the printer. If the key cannot be removed in the LOCK position, turn it slightly clockwise or counter-clockwise. J. Set the key to the OPEN [...]

  • Page 37

    7200 2-18 Operation Manual 2.7 Changing Transfer Ribbons (TT — Type D Only) When the transfer ribbon needs replacement, the LCD panel displays a message. LCD Panel Display WARNING: END OF RIBBON Replace the transfer ribbon following the steps below: Side cover (bottom right) Side cover (top right) CAUTION Falling covers may cause injury. Do not t[...]

  • Page 38

    7200 OPERATION 2-19 Operation Manual Pivots D. Pinch both blue pivots to unlock and take out the used transfer ribbon. Note! It is normal for some unused transfer ribbon to be on the ribbon core. E. Refer to the section, “Installing the Transfer Ribbon,” to install a new ribbon. Treat used transfer ribbons as plastic waste.[...]

  • Page 39

    7200 2-20 Operation Manual NOTES (page is intentionally blank)[...]

  • Page 40

    7200 DAILY MAINTENANCE 3-1 Operation Manual 3. Daily Maintenance[...]

  • Page 41

    7200 3-2 Operation Manual 3.1 Cleaning the ATB Printer This section explains the ATB printer components that need regular cleaning. 3.1.1 Cleaning the Printer Surface Use a cloth moistened with water or a neutral detergent to wipe the ATB printer surface. Squeeze or wring the cloth to remove excess water and leave the cloth damp rather than drippin[...]

  • Page 42

    7200 DAILY MAINTENANCE 3-3 Operation Manual 3.1.2 Cleaning the Magnetic Head Magnetic particles, paper particles, or dust sticking to the magnetic head may cause read errors. Before starting the day's transactions, use the cleaning card to clean the magnetic head. The cleaning card is optional (sold separately). The following explains how to c[...]

  • Page 43

    7200 3-4 Operation Manual C. Insert the cleaning card. • Insert the cleaning card with the instruction label on the card facing upward. • The LCD panel displays "Maghead Cleaning." while the ATB printer cleans the magnetic head. • At the end of cleaning, the cleaning card is automatically ejected into the output stacker. Output stac[...]

  • Page 44

    7200 DAILY MAINTENANCE 3-5 Operation Manual Avoid fire when using isopropyl alcohol to reduce the risk of burning. CAUTION 1. Moisten a cotton swab with isopropyl alcohol. 2. Use the cotton swab to clean the thermal head. Rub the swab back and forth across the print head. Although the cleaning frequency depends on the operating conditions (quality [...]

  • Page 45

    7200 3-6 Operation Manual 3.1.4 Cleaning a Platen Roller Clean the platen roller when replenishing a bin with documents. Use a cotton swab moist- ened with isopropyl alcohol. Do not use thinner or benzene. Note! Be careful not to injure your hands if you clean the platen roller yourself. Using thinner or benzene to clean the platen roller will dama[...]

  • Page 46

    7200 DAILY MAINTENANCE 3-7 Operation Manual 3.1.5 Cleaning a Carrier Roller Paper dust and other dirt clinging to a carrier roller can cause a paper jam or poor printing (ex. data can be printed at a slant on the paper). The procedure for cleaning the carrier roller is explained as illustrated below. The carrier roller should be cleaned while the s[...]

  • Page 47

    7200 3-8 Operation Manual Head position of the cleaning sheet Bin and Cutter Blocks 1. Uniformly apply a small amount of isopropyl alcohol to the long, thin cleaning sheet. 2. Insert the long cleaning sheet into the BIN 1 insert slot until it rests against the feed rollers. 3. Turn the red knob (labeled "1") counter- clockwise to pull the[...]

  • Page 48

    7200 DAILY MAINTENANCE 3-9 Operation Manual 3.1.6 Removing Paper Dust Paper dust should be removed from the dust tray periodically. Dust tray Knob Although the cleaning frequency depends on the operating conditions (quality of the paper media used, dusty atmosphere, etc.), you should clean the dust tray at least once every year. A. Pull out the kno[...]

  • Page 49

    7200 3-10 Operation Manual NOTES (page is intentionally blank)[...]

  • Page 50

    7200 TROUBLESHOOTING 4-1 Operation Manual 4. Troubleshooting[...]

  • Page 51

    7200 4-2 Operation Manual 9.1 Paper Jam In the event of a coupon jam, a buzzer sounds and the LCD panel displays a message indicating the location of the jam. 4.1.1 Part Names Inserter block Printing block and output stacker Cutter block Magnetic block Bin block STOCKER __ Paper jam in BIN 2 Paper jam in BIN 1 Paper jam in BIN 3 (Option) Either of [...]

  • Page 52

    7200 TROUBLESHOOTING 4-3 Operation Manual 4.1.3 Removing the jammed coupon To remove the jammed coupon, check the location of the jam and follow the steps below. • In the table above, Steps A through J correspond to the step numbers in the following procedures. Unlock the cover before starting any procedure. Release the key lock on the side cover[...]

  • Page 53

    7200 4-4 Operation Manual C. Remove the jammed coupon from the appropriate bin. 1. Use the knob where the jam occurred: BIN 1 — red knob BIN 2 — yellow knob BIN 3 — green knob Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. Falling covers may cause injury. Do not take your hands off covers[...]

  • Page 54

    7200 TROUBLESHOOTING 4-5 Operation Manual D. Remove the jammed coupon (cutter block) After the jammed coupon has been cut: 1. Locate the blue knob labeled "Forward." (continued) 2. Turn the knob to return the jammed coupon to the bin area. Feed knob 3. Pull the jammed coupon out and remove it.[...]

  • Page 55

    7200 4-6 Operation Manual If the jammed coupon has NOT been cut: 1. Use the knob for the appropriate bin AND the feed knob. 2. Turn both knobs clockwise simultaneously to return the jammed coupon to the input slot. (continued) Feed knob Feed knob 2. Turn the feed knob to feed the jammed coupon to the magnetic block. (Go to Step E to remove the jamm[...]

  • Page 56

    7200 TROUBLESHOOTING 4-7 Operation Manual 3. Pull the jammed coupon out of the input slot and remove the damaged coupon. E. Remove the jammed coupon from the magnetic block. 1. Insert your fingers into the hole on the guide face, then lift and remove the jammed coupon while rotating the feed knob back and forth. 2. Take out the jammed document whil[...]

  • Page 57

    7200 4-8 Operation Manual Printing block and output stacker block Feed knob F. Remove the jammed coupon from the printing block and output stacker. 1. Locate the blue feed knob for the output stacker. 2. Turn the feed knob in the direction of the arrow to feed the jammed coupon to the output stacker. The method varies depending on the location of t[...]

  • Page 58

    7200 TROUBLESHOOTING 4-9 Operation Manual When the jammed coupon is not caught by the rollers shaded in the figure: 1. Locate the blue feed knob labeled "Forward." 2. Turn the knob in the direction of the arrow to feed the jammed coupon to the magnetic block. To remove the jammed coupon, go to step E. Feed knob[...]

  • Page 59

    7200 4-10 Operation Manual Blade Inserter G. Remove the jammed coupon. (Inserter) 1. Locate the blue feed knob labeled "Forward." (The rear end of the jammed ticket is on the blade.) Feed knob When the jammed coupon is in the shaded portion of the figure to the right: 2. Turn the feed knob in the direction of the arrow to feed the jammed [...]

  • Page 60

    7200 TROUBLESHOOTING 4-11 Operation Manual Falling covers may cause injury. Do not take your hands off covers when opening and/ or closing them. CAUTION J. Lock the side cover by gently pushing the side cover and turning the key counter-clockwise to the LOCK position. Remove the key. Note! Be careful not to leave the key in the printer. If the key [...]

  • Page 61

    7200 4-12 Operation Manual 4.2 Error Messages When an error has occurred in the ATB printer, an error message is displayed on the LCD panel. The error messages are listed in the table below. Error Message Error State Recovery Procedure WARNING: Indicates a relatively minor error, ex. when consumption articles (documents, etc.) has run short (paper-[...]

  • Page 62

    7200 TROUBLESHOOTING 4-13 Operation Manual Error Message Error State Recovery Procedure OUT OF REQUESTED PAPER The requested document has ended. Install the documents. ENCODING ERROR REMOVE VOID DOC. Encoding could not be executed normally. Remove the void coupon. MULTIPLE ENCODING ERROR Encoding error has occurred twice continuously. Remove the vo[...]

  • Page 63

    7200 4-14 Operation Manual The following error messages are reference data. They concern a service engineer. Error Message Error State Recovery Procedure ILLOGICAL COMMAND The interface has an error. (An illogical command has been received.) Contact a service technician. INCORRECT FIELD The interface has an error. (An incorrect element has been rec[...]

  • Page 64

    7200 TROUBLESHOOTING 4-15 Operation Manual Error Message Error State Recovery Procedure SYSTEM ERROR: PRINT POSITION An error has occurred during the print head positioning. Contact a service technician. SYSTEM ERROR: FUSE A fault was detected in the fuse. SYSTEM ERROR: SERVOMOTOR The servo motor is overloaded. COM.ERROR: PARITY The RS232C interfac[...]

  • Page 65

    7200 4-16 Operation Manual NOTES (page is intentionally blank)[...]

  • Page 66

    7200 APPENDIX APPENDIX-1 Operation Manual Appendix 1: Specifications A.1.1 Document Carrier Structure Magnetic block Cutter block Printing block BIN 2 BIN 1 BIN 3 Output stacker Inserter Document Carrier Structure[...]

  • Page 67

    7200 APPENDIX-2 Operation Manual A.1.2 Covers Open (swing down) the bottom right side cover first, then open (swing up) the top right side cover. You can insert the documents, change the ribbons (when TT is set), take out a jammed document, and perform cleaning and other tasks while the covers are open. The cover lock (key operated) is on the botto[...]

  • Page 68

    7200 APPENDIX APPENDIX-3 Operation Manual Temperature and Humidity Make sure that the following temperature and humidity conditions are met : • Ambient temperature: 41 to 104 degrees F (5 to 40 degrees C) • Ambient humidity: 20% to 90% RH (relative humidity) — no condensation. Notes on the Operating Environment When installing the product whe[...]

  • Page 69

    7200 APPENDIX-4 Operation Manual (2) Document specifications (3) Detection (4) Documents set A.1.5 Encoding Specifications (1) Magnetic encode method (2) Track (3) Recording density (4) Coded character set (5) Data check method (6) Coercive force (7) In case of encode error (8) Magnetic stripe specifications (9) Encoding area A.1.6 Printing (1) Pri[...]

  • Page 70

    7200 APPENDIX APPENDIX-5 Operation Manual A.1.7 Inserter (1) Document feeding direction (2) Shutter (3) Non-standard documents inserted (4) Document feeding (5) Documents rejected A.1.8 Output Stacker (1) Capacity (2) Document direction (3) Full detection A.1.9 Transfer Ribbon Printing (Type D printers only) (1) Near-end detection (2) End detection[...]

  • Page 71

    7200 APPENDIX-6 Operation Manual StoringTransfer Ribbons To store transfer ribbons, note the following: • Do not open the package if the ribbon is to be stored. • Avoid direct sunlight. Ensure that the following temperature and humidity ranges are met. Temperature: 59 to 86 degrees F (15 to 30 degrees C) Humidity: 45 to 80% RH • Avoid high or[...]

  • Page 72

    AMT Datasouth Corp. Corporate Headquarters 4765 Calle Quetzal Camarillo, CA 93012 (805) 388-5799 PH (805) 484-5282 FX Charlotte Operation 4216 Stuart Andrew Blvd. Charlotte, NC 28217 (704) 523-8500 PH (704) 525 6104 FX AMT Datasouth International Unit B, Pinnacle 15 Gowerton Rd, Brackmills Northampton, NN4 7BW England +44 1604 763394 PH +44 1604 76[...]