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American Power Conversion SURT15000 manual

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Table of contents for the manual

  • Page 1

    990-2484A 08/2 007 APC Smart-UPS ® RT UXI/UXICH SUR T15000/20000 V A 230 V ac To w e r Uninterruptible Power Supply User Manual English[...]

  • Page 2

    [...]

  • Page 3

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual i Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About this UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpack package conte nts . . . . . . . . . . . . . . . . . [...]

  • Page 4

    ii Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Service and Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Two-Year Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Contact Information . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 1 Introduction About this UPS The American Power Conversion (APC ®) Smart-UPS® R T is a high performance uninterruptible power supply (UPS) that provides protection fo r electronic equi pment from utility power blackouts, brownouts, sags and surges. The UPS protects electroni c equip[...]

  • Page 6

    2 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Specifications Environmental Specifica tions Physical Specifications T emperatur e Operating Storage 32 ° to 104 ° F (0 ° to 40 ° C) 5 ° to 1 13 ° F (-15 ° to 45 ° C) char ge the UPS battery every six months 86 ° to 158 ° F (30 ° to 70 ° C) charge the UPS battery every th[...]

  • Page 7

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 3 Inst allation T ower front p anel Inst all PowerView Prior to attaching the PowerV iew to the UPS: 1. Loosen the two bracket screws on the back of the PowerV iew module. a. Slide the bracket to the po sition that will acco mmodate the screw holes on the UPS. b. T ighten the screws on[...]

  • Page 8

    4 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Route ethernet cable and inst all top cover and bezels There are three ways to access the ethernet port on this unit: 1. Rear panel access utilizing ethern et jumper cable on front panel 2. Front panel access routing ethe rnet cable under top cover 3. Front panel access routing ethe [...]

  • Page 9

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 5 4x Front panel access routing ethernet cable under to p cover An ethernet cable can be routed be hind the PowerV iew mod ule, and over the top of the UPS prior to installing the top cover . Install the top cover . Front panel access routing ethernet cable through bezel n otch An ethe[...]

  • Page 10

    6 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Accessories Install accessories prior to connecting power to the UPS. • Refer to the APC W eb site, www .apc.com for available accessories. • User documentation fo r the Network Management Card installed on this UPS is available on the Utility CD included with this un it. Optiona[...]

  • Page 11

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 7 Inst all input and output wiring trays in UPS rear p anel Input Wiring Tr a y External Battery Pack Connectors Ground EPO Port Cold Start/ EPO reset Output W i ring Tr a y Ground RJ45 Connector (install fron t panel ethernet jumper cable) Input W iring T ray Output Wiring T ray[...]

  • Page 12

    8 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Wiring Specifications Adhere to national and local electrical codes when wiring. * T erm inal screw tightening torque: 40 lbf-in (4.5 N-m) The acceptable input frequency range is 40 to 70 Hz. The output frequency is user selectable. Refer to th e PowerV iew displ ay menu screens for [...]

  • Page 13

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 9 Input wiring options Input wiring overview: Refer to the diagrams on the following pages for input wiring options. I Input/Output Jumper Configurations Input Jumpers Output Jumpers Power I/O Configuration Input:Output Separate Bypass Feed SJ1 SJ2 SJ3 MSJ BSJ OSJ 1:1** No ** 1:1 Y es [...]

  • Page 14

    10 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual MSJ B3 B2 B1 L1 L2 L3 NEU GND BSJ MSJ SJ 2 SJ 1 SJ 3 B3 B2 B1 L1 L2 L3 NEU GND BSJ Ensure ground wire conductor and insulator are s ecurely fastened. T o connect the ground wire: 1. Strip the cable of insulation, exposing the wire. Secure the exposed wire with lug “A”. 2. Secure[...]

  • Page 15

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 11 BSJ B3 B2 B1 L1 L2 L3 NEU GND B3 B2 B1 L1 L2 L3 NEU GND B3 B2 B1 L1 L2 L3 NEU GND BSJ SJ 1 Input wiring option 3 Three phase inpu t, single phase output, single feed SJ 3 SJ 2 SJ 1 B3 B2 B1 L1 L2 L3 NEU GND Input wiring option 4 Three phase input, si ngle phase output, dual feed Inp[...]

  • Page 16

    12 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Output wiring options Output wiring overview . Refer to the diagrams on the following pages for output wiring options. N OSJ L3 L2 L1 OSJ N L3 L2 L1 N L3 L2 L1 Neutral Ground Output Phase 2 Output Phase 1 Output Phase 3 PDU T erminals Factory Default Configuration Output Shorting Ju[...]

  • Page 17

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 13 Connect the External Batteries Battery Safety Read and adhere to the following warnings when installing or servicing the external batteries. Failure to observe these warnings may result in serious injury , deat h, or damage to the equipment. APC battery solution Refer to the APC W e[...]

  • Page 18

    14 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Third p arty battery solution Batteries must be Sealed Lead-A cid typ e. Use 50 A, 250 Vdc fuses with an Interrupt rating of > 20,000 A. Ensure that the external batteries are wired prior to connecting the batteries to the UPS. T wo separate, isolated 192 V battery systems are re[...]

  • Page 19

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 15 Operation The UPS has three operation mode options. Normal operation During normal operation, the UPS double converts uti lity power to conditioned power fo r the connected load. Battery operation During battery operation, the UPS provides power to the connected load from batterie s[...]

  • Page 20

    16 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Navigating menu screens Use the ESC key to navigate between menu screens. Use the UP/DOWN arrow keys to scroll through th e list of sub menus and commands on any screen. arrow indicates that there are sub menus containing user selectable commands. Use the ENTER key to navigate to a [...]

  • Page 21

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 17 Menu T ree The menu tree provides an overview of the top level menu screens. Navigating sub menu scr eens Use the UP/DOWN arrow keys to scroll through the lis t of functions and commands on a sub men u screen. A after the last entry on a sub menu, indicates a continuat ion of the fu[...]

  • Page 22

    18 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Sub menu screen s UPS in to Byp as s Do S el f Te st Sim ulat e Powe r Fail Star t Ru nt im e Ca l Turn L oa d Of f Control Status Setup Batterie s Logging Display Diags Help kW kV A 1 2 3 I in Ib yp Io ut 1 2 3 V in Vb yp Vo ut 1 2 3 Freq uenc ies Main s Bypa ss Outp ut Load Bat Vo[...]

  • Page 23

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 19 View Log C lear Lo g V iew Stat istics xx x Tr an sf ers- >B at. xx x Tr an sf ers- >b yp. xx xx xh r. Inv . T i me xx xh r xx min o n B at Co nf ir m Cl ea r Log Y es , Cl ea r Lo g No , Abor t T ime an d Even t of l ast 10 0 entr ies Logging Men u Con trol Sta tus Set up B a[...]

  • Page 24

    20 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Star t- U p Connect load to UPS 1. The UPS features chassis ground connection screws lo cated on the rear panel, for connecting the ground leads on transient voltage devices. Prior to connecting the grounding ca ble, ensur e that the UPS is NOT connected to uti lity or battery power[...]

  • Page 25

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 21 Emergency Power Off (EPO) The output power can be disabled in an emer gency by closing a switch connected to the EPO. Adhere to national and local electrical codes when wiring. The switch should be connected in a normally open switch contact. External voltage is not required ; the s[...]

  • Page 26

    22 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual T roubleshootin g Display Messages Use the table b elow to solve minor install ation an d operation problems. Refer to t he APC W eb site, www .apc.com for assistance with complex UPS problems. The PowerV iew reports various messages on the display , including alarm status and chang[...]

  • Page 27

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 23 General Sta tu s # of batteries increased. At least one battery pair has been added to the system. No corrective action is necessary . # of batteries decreased. A t least one battery pair has been removed from the system. # External Battery Packs increased. At least one external bat[...]

  • Page 28

    24 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual General Fault Need Bat Replacement. One or more battery pairs are in need of replacement. Refer to battery instal lation procedure. No Batteries Ar e Connected. No battery power is available. Chec k that batteries are installed and connected properly . Discharged Batte ry . The UPS [...]

  • Page 29

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 25 General Fault Shutdown Due T o Low Battery . The UPS shutdown while on battery operation. No corrective action is necessary . Note: Should this situation reoccur , consider increasing battery capacity . Bypass Not A vailable Input Freq/V olt out Of Range. The frequency or voltage is[...]

  • Page 30

    26 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Service and T ransport If the unit requires service do not return it to the dealer . Follow these steps: 1. Review the problem s discussed in the T r oubleshoo ting section to elimin ate comm on problems. 2. If the problem persists, contact APC Customer Support through the APC W eb [...]

  • Page 31

    Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual 27 T wo-Y ear W arranty The limited warranty provided by Amer ican Power Conversion (APC®) in this statement of Limited F actory W arranty applies only to products you purchase for yo ur commercial or indust rial use in the ordinary course of your business. T erms of warr anty APC war[...]

  • Page 32

    28 Smart-UPS RT 15000/20000 VA 230 Vac UXI/UXICH Tower User Manual Cont act Information APC Wo rldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Refer to the APC W eb site to access documents in the APC Knowledge Base and to submit customer support requests. – w[...]