American Power Conversion MatrixTM UPS manual

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Table of contents for the manual

  • Page 1

    Matrix TM UPS User’s Manual 208/240 Vac, 60 Hz version NOTE: Printing this document may cause printer overflow. If this occurs, try printing small groups of pages. American Power Conversion American Power Conversion n 132 Fairgrounds Road West Kingston, Rhode Island n 02892 n Phone (401) 789-5735 Part Number: 990-7007-B Revision: 3 Date: 12/21/94[...]

  • Page 2

    Table of Contents 1. Introduction 2. Safety 3. Presentation Isolation Unit (IU) Electronics Unit (EU) Battery Pack 4. Installation Receiving Inspection, Protection Strategies, Moving the UPS, Placement Input Voltage Selection Module Interconnections Emergency Power Off (EPO) Interface Start-up Input Plug Incompatibility 5. Operation Modes of operat[...]

  • Page 3

    1. Introduction 1.1 Overview The UPS is a high-power enhanced line interactive uninterruptible power source designed to provide clean, reliable AC power to computer, data handling, and telecommunications loads. Normally, the UPS operates "on-line" and provides power to the load derived from the input utility source. When operating on-line[...]

  • Page 4

    1.4 Display Local UPS user interface is served by a display and control panel containing a back-lit 2 x 16 character display and three pushbuttons. Using the pushbuttons, menus for the display of UPS status information, UPS control commands, UPS setup, UPS tests, and UPS diagnostics are shown. Critical UPS functions can be password protected. A lou[...]

  • Page 5

    3. Presentation 3.1 Isolation Unit (IU) Rear View of Isolation Unit 1. Isolation Unit (IU) The Isolation Unit contains the UPS’s isolation transformer, EMI/RFI and surge suppression, bypass circuits including an auxiliary power supply, and utility and load wiring interfaces. The IU is capable of autonomous operation and allows service of the Elec[...]

  • Page 6

    5a. NEMA 5-15R receptacles Six 15 Amp rated NEMA 5-15R outlets provide a nominal 120 Vac for multiple small loads. 5b. NEMA 5-15R receptacle circuit breaker Each NEMA 5-15R duplex receptacle is protected by a circuit breaker. This protection is necessary because the UPS is capable of delivering more than the receptacle’s maximum current rating. T[...]

  • Page 7

    3.2 Electronics Unit (EU) Rear View of the Electronics Unit 1. Electronics Unit (EU) The Electronics Unit contains the UPS’s microprocessor controls, inverter, battery charger, transfer and tap changing circuits, remote interfaces, and the user control and display console. The EU may be separated from the IU for service. See the manual section en[...]

  • Page 8

    6. Battery communications jack The Battery Pack communications cable from the Battery Pack OUTPUT is connected at this jack. 7. Manual bypass switch Pressing the manual bypass switch causes the UPS to transfer to the bypass mode of operation. While in this mode, the load is supplied with power conditioned by the IU. However, the load will not be pr[...]

  • Page 9

    4. Battery Pack panel coupler Additional Battery Packs are connected to this panel coupler. A coupler clamp is installed over the coupler opening as furnished from the factory. See the Installation section of this manual for instructions on how to lock mated couplers. 5. Battery Pack cables Each Battery Pack cable is made from "welding grade&q[...]

  • Page 10

    4.3 Moving the UPS The UPS is heavy and should be moved to the operating site by hand truck. Two people are necessary to load the UPS into position on the truck noseplate. Load the UPS onto the hand truck as shown below. Use hand truck straps to stabilize the load while moving. n Caution: Never attempt to lift the UPS by the Electronics Unit or by [...]

  • Page 11

    4.5.2. Using a medium size phillips screwdriver, remove all 10 screws that secure the power distribution plate to the rear of the Isolation Unit. Move aside the power distribution plate. Take care not to strain the wires connected to the devices on the plate. 208 Vac Input Configuration 4.5.3. Remove the phillips head 10-32 x 3/8" SEM screw ho[...]

  • Page 12

    Typical installation showing mated battery couplers Note: To reduce the risk of toppling, do not stack equipment more than 2 units high. Follow the instructions listed below to install the battery communications cables. 4.6.5. Mate the battery cable plugs in the fashion illustrated below. 4.6.6. Each cable must connect between a Battery Pack OUTPUT[...]

  • Page 13

    4.7 Emergency Power Off (EPO) Interface The UPS may be switched off by a remotely operated Emergency Power Off control. Such a configuration is common in computer rooms and laboratories where, for safety reasons, power to the loads must be disconnected. The EPO interface is a 6 position modular jack with an offset latch. Connection to a remotely lo[...]

  • Page 14

    4.8 Start-Up To start the UPS, follow the instructions listed below. 4.8.1 If a UPS monitoring signal cable is to be installed, connect it to the Electronic Unit’s Computer Interface Port. For more details on the computer interface port, see the manual section entitled UPS Monitoring . 4.8.2 Plug the UPS’s input plug into a twist- lock L6-30R t[...]

  • Page 15

    will indicate an overload. 4.8.8 4.9 Input Plug Incompatibility The UPS is furnished with a twist-lock L6-30P input plug rated to 250V/30A. If it is found that this plug is not compatible with the available wall outlet, the outlet receptacle should be changed. In some cases, new service wiring must be installed. 4.9.1 If the service wiring has been[...]

  • Page 16

    5.1.1 Sleep Mode While in the sleep mode of operation, the UPS’s display is inactive and no voltage is present at the output. The UPS enters the sleep mode following a 5 minute interval when no commands are given while in the standby mode (see following section). Following a 5 minute interval, the UPS will enter the sleep mode from the on- batter[...]

  • Page 17

    5.1.5 Bypass mode When in the bypass mode of operation, the load is supplied power conditioned by the Isolation Unit. However, the load will not be protected from utility voltage sags, swells or blackouts. The UPS will automatically transfer to bypass operation when a failure occurs within the Electronics Unit. Detected EU failures include blocked [...]

  • Page 18

    5.2.3 UPS Control menu The UPS Control menu allows the user to access sub-menus that show UPS switch on/off and bypass in/out operation choices. To avoid accidentally powering or unpowering the load when a UPS on/off control choice is mistakenly entered, the UPS will ask the user to confirm the choice. 5.2.4 UPS Status menu The UPS Status menu allo[...]

  • Page 19

    5.2.5 UPS Diagnostics menu The UPS Diagnostic menu allows the user to access information that may be useful when troubleshooting the UPS. This screen shows the UPS’s identity name. The name set by the factory can be changed to an 8 character alphanumeric name using optional UPS monitoring application software. This screen shows the UPS’s serial[...]

  • Page 20

    This screen shows the number of Battery Packs reporting that their voltage level has reached the proper "float" voltage. This screen shows the UPS’s battery voltage. The accuracy of this measurement is ±5% of the full scale value of 68 Vdc. This screen shows the cause of the latest transfer to on-battery operation. This information is [...]

  • Page 21

    5.2.6 UPS Setup The UPS Setup menu allows the user access to sub-menus that show special UPS function choices. Function choices are selected with the Select key. Other sub-menus and function choice confirmation can be accessed by pressing the Ok key. The sub-menus and function choices are described below. All sub-menu screens are shown with the fac[...]

  • Page 22

    This screen shows selected UPS self test function choice. The self test determines the readiness of the UPS to supply power to the load in the event of utility failure. The benefit of this test is that the user is warned of conditions that could otherwise cause unexpectedly short run times. l ON - UPS conducts self test immediately upon start-up. l[...]

  • Page 23

    For applications where the UPS is used as a remote power source or where the UPS frequently transfers to on-battery operation due to poor service quality, the function of the audible alarm may be altered so that it will not become an annoyance. l All imed - A sequence of four beeps is sounded immediately upon transfer to on-battery operation. The U[...]

  • Page 24

    5.2.7 UPS Tests The UPS Tests menu allows the user to access sub-menus that show operation confirmation functions. This screen shows the audible alarm test sub-menu. When the Do key is pressed, the UPS will briefly sound the audible alarm. This screen shows the battery test sub-menu. When the Do key is pressed, the UPS will perform a self test to d[...]

  • Page 25

    6.0 UPS Monitoring 6.1 Overview A UPS system alone provides excellent protection from brief power problems. However, during an extended power outage an unattended computer system will eventually shut down due to battery capacity exhaustion. To prevent data corruption when the UPS shuts down, the computer must be informed by the UPS of impending shu[...]

  • Page 26

    6.4 Computer Interface Port The computer interface port is diagrammed below for your reference. Those with technical abilities wishing to use this port in a special application should be aware of the following limitations and capabilities of the interface. n Outputs at pins 3, 5 and 6 are actually open collector outputs which must be pulled up to a[...]

  • Page 27

    7.0 Difficulty CAUTION ! n This Uninterruptible Power Source contains potentially hazardous voltages. Do not attempt to disassemble the unit. The unit contains no user serviceable parts. Repairs are performed only by factory trained service personnel. n This Uninterruptible Power Source uses batteries. The batteries will eventually become too weak [...]

  • Page 28

    7.1 Troubleshooting Chart Problem Possible Cause Action to Take UPS will not turn on. The UPS’s input circuit breaker is tripped (1/2 of handle is down). Reduce the load on the UPS by unplugging equipment and reset the circuit breaker. EU separating screw is loose. Tighten the EU separating screw (do not overtighten). Circuit closure present at t[...]

  • Page 29

    7.2 Fault Messages The UPS will display one of the below illustrated screens when a fault internal to the UPS has been detected. See section 7.5 which covers obtaining service. 7.2.1 Replace Electronics Unit (EU) A DC imbalance fault results in bypass operation - load power is lost during a utility failure. Overheating within the EU results in bypa[...]

  • Page 30

    7.2.3 Battery status The UPS’s battery status displays alert you to problems with the batteries connected to the UPS This screen indicates that there may be problems with the connections between Battery Packs or between the UPS and the Battery Packs. This screen indicates that the UPS’s batteries are too low to support the load connected to the[...]

  • Page 31

    7.3 Replacing the Electronics Unit The UPS allows replacement of a failed Electronics Unit without interruption of power to the load. The Isolation Unit is capable of autonomous operation and provides power to the load isolated from EMI/RFI noise and surges. To replace a failed EU, follow the procedures listed below. 7.3.1 Put the UPS into the bypa[...]

  • Page 32

    7.4 Replacing or Adding Battery Packs You can expect to receive 3 to 6 years of service life from the Battery Packs when installed in a cool, dry location. The Battery Pack's life is shortened when operated in an environment where the ambient temperature is normally above 30°C (86°F). The Electronics Unit will display this message when any o[...]

  • Page 33

    7.5 Obtaining Service The troubleshooting chart in section 7.1 covers most of the difficulties that a user may encounter under conditions other than a failure of the UPS itself. For problems not covered in the chart, or when the UPS’s display shows Call for service, the procedures outlined below should be followed. If your UPS should require serv[...]

  • Page 34

    8.0 Storing the UPS 8.1 Storage Conditions The UPS should be covered and stored in a cool dry location. The UPS should be stored with the Battery Packs in a fully charged state. That is, the reported battery capacity should be at 100% before the UPS is switched off for storage. Disconnect the Battery Packs from the UPS and from each other (where ap[...]

  • Page 35

    Protection: overcurrent and short circuit protected, latching shutdown upon overload. Output connections: (6) NEMA 5-15R receptacles, (1) NEMA L14-30R receptacle, and (2) NEMA L6-30R receptacles. 9.4 Noise and Surge Isolation Isolation: galvanic isolation, output neutral bonded to ground. Normal mode EMI/RFI noise attenuation: 40 to 60 dB over 100 [...]

  • Page 36

    9.9 Typical On-Battery Run Times Typical On-Battery Run Time Versus Load, 3000 VA Matrix-UPS with SmartCells, in Hours Number of SmartCells Computer Load (VA) 1 2 3 4 5 6 7 8 250 3.07 7.20 11.56 15.93 20.29 24.65 29.02 33.38 500 1.46 3.52 5.80 8.24 10.69 13.13 15.57 18.01 1000 0.57 1.46 2.46 3.52 4.58 5.80 7.02 8.24 1500 0.33 0.83 1.46 2.11 2.81 3.[...]

  • Page 37

    Typical On-Battery Run Time Versus Load, 5000 VA Matrix-UPS with SmartCells, in Hours Number of SmartCells Computer Load (VA) 2 3 4 5 6 7 8 500 3.07 5.02 7.20 9.38 11.56 13.75 15.93 1000 1.46 2.46 3.52 4.58 5.80 7.02 8.24 1500 0.83 1.46 2.11 2.81 3.52 4.23 4.99 2000 0.57 0.99 1.46 1.93 2.46 2.99 3.52 2500 0.46 0.78 1.18 1.59 1.99 2.45 2.90 3000 0.3[...]