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Unfortunately, only a few customers devote their time to read an instruction of AlphaShield FIREWALL. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AlphaShield FIREWALL should contain:
- informations concerning technical data of AlphaShield FIREWALL
- name of the manufacturer and a year of construction of the AlphaShield FIREWALL item
- rules of operation, control and maintenance of the AlphaShield FIREWALL item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AlphaShield FIREWALL alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AlphaShield FIREWALL, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AlphaShield service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AlphaShield FIREWALL.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AlphaShield FIREWALL item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Page 1 of 19 User Manual Professional Edition[...]
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Page 2
Page 2 of 19 Table of Contents: Quick Installation Guide 3 Letter from the CEO 4 I n t r o d u c t i o n 5 AlphaShield P rofessional Edit ion Features and Benefits Modes of Operation 6 Operation i n Manual M ode Operation in Auto Mode Operation in Lock Mode Operation i n Dynamic C onfigurati on Mode AlphaShield Time-Out Warning Indicators 8 Inbound[...]
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Page 3
Page 3 of 19 Quick Installation Guide Connect power to the AlphaShield Pro fessional Edition. Middle LED will turn Red. Connect the “Cable/D SL” port of th e AlphaSh ield Professional Edition to your Modem using the cable provided with the Modem. The Right LED will tu rn Green, if the switch at the back of the AlphaShield is in AUTO or Manual M[...]
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Page 4
Page 4 of 19 Letter from CEO: Dear Customer, Thank you for purchasing AlphaShield Profe ssional Edition Hardware Firewall and congratulations on choosing our “state of th e art” technology to secure your High-Speed Internet connection. AlphaShield's unique feat ure of “disconnection” sets a new standard of 100% guaranteed security or y[...]
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Page 5
Page 5 of 19 Introduction: AlphaShield Professional Edition: According to the National Cyber Security Alliance, the saf est way to protect any computer completely is to physically disc onnect it from the Internet. AlphaShield Professional Edition allows the customer to protect a computer effectively by seam lessly disconnecting and reconnecting it [...]
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Page 6
Page 6 of 19 • Unblocks specific IP Addr esses with port ranges • Opens specific IP Addresses and port ra nges to allow access through them only • Opens specific ports or range of ports fo r hosting and playing games or using IM for voice communication • Opens ports from a specific IP Addr ess for VPN, Remote Access, etc. • Blocks all 65,[...]
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Page 7
Page 7 of 19 green to indicate to the user that he or she is connected to the Intern et or Network. After an inactivity period of 15 minutes, AlphaShield Professional Edition will disconnect and enter into the Physical Disconnect state. In order to reconnect, pr ess the Connect button (Blue/Dark). Note: Physical disconnection may result in your com[...]
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Page 8
Page 8 of 19 Indicators: Inbound Data LED: The Inbound Data LED will always remain solid green upon a good link connection. It will flash green when a valid data packet is accepted by the AlphaShield Professional Edition device and unde r normal traffic conditions. The Inbound Data LED will flash amber or re d upon receiving illegit imate packets t[...]
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Page 9
Page 9 of 19 4. Illuminates flashing amber to indicate that the D ynamic Configuration Mode is enabled. This mode will allow you to configure your AlphaShield Professional Edition to permit Rem o te Access or VPN communication for business usage or to utilize Voice or Video Communi cations over chat programs. Note: You will be required to download [...]
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Page 10
Page 10 of 19 The first slide position selects the M anual Mode with an inactivity and logical Disconnect timer value of 15 minutes. In this m ode, your computer will retain the current IP Address assignment from the Internet Service Provider (ISP). The second slide position selects the Auto Mode with an inactivity disconnect timer value that is in[...]
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Page 11
Page 11 of 19 Make sure that the AlphaShield's Cable/ xDSL port is not being connected to the computer's Network port. If all of the above is correct, the cable could be faulty. Replace the cable with a similar type of RJ-45 (Ethernet) Network cable. The Outbound data link status LED does not come on when I connect my AlphaShield Professi[...]
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Page 12
Page 12 of 19 The red Connect (Center) LED comes on too often. Why? AlphaShield Professional Edition is in Manual or Lock Mode and the user is not creating enough user activity to re set the inactivity disconnect timer. This is normal operation in Manual or Lock Mode if the user is not us ing his or her Intern et connection. The Connect (Center) LE[...]
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Page 13
Page 13 of 19 Service and Repairs: In case the AlphaShield Prof essional Edition device is f ound to be defective, the Manufacturer will be obligated only to repla ce or repair the defective product prov ided that the following is determ ined: The product has not been alte red or repaired without th e written consent of the Manufacturer. The produc[...]
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Page 14
Page 14 of 19 Copyright: Information in this User Guide and all Alpha Shie ld Inc.' s literature, including URLs and other Internet Website references , is subject to change without notice. The entire risk of the use or the results of the use of this doc ument, with its terms and conditions, remains with the user. Complying with all ap plicabl[...]
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Page 15
Page 15 of 19 Liability Limitations: AlphaShield Inc., its agents, employees, s uppliers, dealers, and other authorized representatives shall not be res ponsible or liable, with respec t to the product or any other subject matter related thereto, for any sp ecial, indirect, punitive, incidental, or consequential damages including, but not limited t[...]
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Page 16
Page 16 of 19 stores and distributors. Should you require a new power adapter, the following 9.0 VDC 300 mA can be purchased from Radio Shack. The Adapter plug size must be 3.4 mm DE x 1.5 mm DI x 7mm Length. In North Am er ica, the following power adapter can be purchased: · Radio Shack Power Adapter Part Number 273-1767 A · Radio Shack Adapter [...]
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Page 17
Page 17 of 19 Instant Disconnect Manual In tervention (Push Button) Physical Connection LED Link Status on 10Base-T ports Power to Device Power Indicator via Connect (Center) LED Data Transmission Inbound/Outbound LED Indicators Operational Mode Selectable via Multi-position switch Connection Indicator LED Indicator : two colors a nd two states Ope[...]
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Page 18
Page 18 of 19 What is the use of the switch at the back of the unit? Please refer to page 7 rega rding Mode Selector Switch. Does AlphaShield work in wireless Network configuration? Yes! AlphaShield works in most wireless Ne twork environments. The vast m ajority of home wireless Networks have a xDSL/Cable Modem connected to a wireless access point[...]
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Page 19
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