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Alliance Laundry Systems NK100 manual

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Table of contents for the manual

  • Page 1

    Installation Instructions www .comlaundry .com NetMaster Netw ork NK100, NK101 and NK120 Part N o. 5 05942 R 1 Septemb er 2001[...]

  • Page 2

    [...]

  • Page 3

    © Copyri gh t 200 1, All iance Lau ndr y Syst ems L LC All rights reserved. No part of the contents of this book may be re produced or transmitted in any form or by any means withou t the expressed writ ten consent of the pu blisher . 505942 1 © Copyright, Alliance Laundr y S ystems LLC – DO NOT COPY or TRANS MIT T able of Contents Gett ing S t[...]

  • Page 4

    2 505942 © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT[...]

  • Page 5

    505942 3 © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Getting Started Use with NK100, NK101, NK120 NOTE: Have a compute r special ist i nstall t he network boar d into t he PC. Part De scriptio n Part Numbe r Suggested Source Comments NetMaster Base Softwa re Sui te 200768 Allianc e Laundry Smartcar d Softwa re Suite 20[...]

  • Page 6

    4 505942 Getting St arted © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT NetMaster Coin Network Adaptable Store Sample Order NetMaster Coin Networked Store Sample Order Accessory List Qty M odel No. Descripti on Comments 1 EDC 100 Mic ro-W an d Kit EDC108 – Micro- W and wi th in fra-r ed a dapte r cup . CM1086 – 9-vol[...]

  • Page 7

    505942 5 Getting Started © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT NetMaster Car dMate Networke d Adaptable Stor e Sample Or der **Allia nce Laund ry Systems s uggest s ha ving at leas t 2 Card Add V alv e St ations. Th e type a nd quantit y of Card Add V alve Stations woul d depend on prefer ences of t he sto re o w[...]

  • Page 8

    6 505942 Getting St arted © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT NetMaster CardMate Networked Store S ample Order Accessory List Qty M odel No. Descripti on Comments 2000 200672P User cards Run laund ry equi pment, be tween 2000 an d 3000 ca rds are recommende d. 1 S/S ITEC RDP Mas ter Ca rd Sets s ite c ode for C[...]

  • Page 9

    505942 7 Getting Started © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT *The type of net work car d order ed would depend o n the t ype of comput er th e store o w ner is using. These cards need to b e inst alled b y a pr ofessio nal. **Allia nce Laund ry Systems su ggests ha ving at l east 2 Card Add V alve St ations. Th[...]

  • Page 10

    8 505942 © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Notes[...]

  • Page 11

    505942 9 © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Installation A. Interface PC and Machines 1. The Data Connect or sho uld be att ached to t he network bo ard on t he back of the PC. The PC must be Pent ium 166 o r better , have 32 mb RAM minimum, a CD dr ive, a mouse and Windows 98 or higher . 2. Care ful ly st rip[...]

  • Page 12

    10 505942 Installati on © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT 5. Run the wires of the network cable into the diff eren t cir cui ts of the te rmi nal st rip a nd h old them in pl ace while t ighteni ng the s crews on top of t he strip. Refer t o Figure 3 . 6. Care ful ly st rip 1 /4" of the insu lat ion fr o[...]

  • Page 13

    505942 11 Installati on © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT 3. Care ful ly st rip 1 /4" of the insu lat ion fr om the blac k and r ed t wiste d pair wir e. If t oo li ttle insu lati on is s trip ped, and in su lation is in side the conne ctor, t he network will n ot communica te. If too much is stri pped, [...]

  • Page 14

    12 505942 Installati on © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT D. Connecting the Repeater to the PC Refer to Figure 8 1. Attach one of the 210150 Ne twork Cab les to segment 1 o f the repe ater . 2. Connect the RED a nd BLACK wires of that Netw ork C ab le to th e te rmin al st rip c omin g from the computer (RED [...]

  • Page 15

    505942 13 Installati on © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT To Connect Repeater to PC Figure 8 COM210N NETWORK CABLE (210150) TERMINAL STRIP WALL ADAPTER (120 VOLT) NBS-42 CARD COM210N REPEATER GREEN BLACK RED RED BLACK GREEN DATA CONNECTOR 12 VOLT DC[...]

  • Page 16

    14 505942 Installati on © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT E. Connecting the Repeater to a Laptop NOTE : If conn ect ing th e rep eat er to a lapt op, a termin ating res istor must be us ed. Refer to the sectio n on “ Inte rfacing a Laptop t o Machines” on page 5. Refer to Fi gure 9 . F. Tes ts Once the ne[...]

  • Page 17

    505942 15 © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Troubleshooting Error Co des Display Machine Error Descriptio n E rror Cause Err or Condition Exit “ EI:xx ” All IR Communication Erro rs: Error ends after se ve ral seconds :00 - Gener al communica tion er ror - Communic ation problem :01 - Bad tr ansmission - [...]

  • Page 18

    16 505942 T r oubl eshooting © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT :30 - T i meout wai ting for B iberon inse rtio n - Bad fi rmware in reader :31 - Ho tli sted card i nser ted into the reader - Card hotlisted After co ntrol destroys card, the error is cleared :50 - Loyalty p urse read error - Bad card :56 - Loya[...]

  • Page 19

    505942 17 T ro ubleshooti ng © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Network Interface Boards Wire B reak - Any time there is a wire break on the network, all mac hines on the oppos ite s ide of t he brea k from the Ce ntr al PC will b ecom e una ble to communicat e with the Central PC. Also, communic ation may bec[...]

  • Page 20

    18 505942 T r oubl eshooting © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Card Reader NOTE: Errors marke d with an "X" remain on the displ ay until t he error cond ition is cleare d. All other errors a re displ ayed tempora rily, for approximat ely 2 seco nds. Di spl ay E rror Des cr ipt ion Correc tive A cti [...]

  • Page 21

    505942 19 T ro ubleshooti ng © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Card Insertions n ot recognized by the card reader All car d inser tions sh ould be reflect ed on the FEC displa y in some manner. Fo r example, i f a val id cash card is inser ted int o the r eader, th e FEC dis play shoul d show the b alance on [...]

  • Page 22

    20 505942 T r oubl eshooting © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT If the EC: 19 does not cl ear or the FEC disp lay stil l does not reflect a c ard inse rtio n, tr y substi tuti ng the harness from the FEC t o the read er with a kno wn good har ness. Wait about 20 seco nds. Check the FEC displ ay to see if the E[...]

  • Page 23

    505942 21 T ro ubleshooti ng © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Figure 10 FRONT END CONTROL (FEC) Power r equirement s for op eration: 24 VAC ± 4 VAC Between p ins 1 & 2 at he ader H1. Functi on: Supplies power to the NWB and Car d Reader. 24 - 38 VDC Be tween pins 3 & 12 at header H6. 5 VDC Between p[...]

  • Page 24

    22 505942 T r oubl eshooting © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Network Board Service Commonly Used Abbreviations: FEC - Front- End Contr ol – the Dry er/ Tumb ler Control, Top-Load Washe r Control, Front- Load Washer Control, and Wash er/Extra ctor Cont rol are all referr ed to simpl y as t he Front- End Co[...]

  • Page 25

    505942 23 T ro ubleshooti ng © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Network Board Bloc ks Card Reader Communications t o FEC - Some failure modes may prevent the ca rd reader (if c onnected) to communi cate with the FE C. If this is the case , the NWB itsel f ma y or may not be able to communica te with th e FEC. [...]

  • Page 26

    24 505942 © Copyright, Alliance Laundr y S ystems LLC – DO NO T COPY or TRANSMIT Notes[...]