ADDER AdderView CATx AVX4016 manual

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Table of contents for the manual

  • Page 1

    AdderV iew CA Tx User Guide  [...]

  • Page 2

               1 Contents Intr oduction AdderView CA Tx features - front and rear ................................ 5 What’ s in the box..............................................[...]

  • Page 3

               2 Operation The front panel controls ........................................................... 50 AdderView CA Tx models .............................................[...]

  • Page 4

               3 Appendix 3 - VNC viewer connection options ......................... 94 Colour/Encoding ................................................................... 94 Inputs [...]

  • Page 5

               4 I ntroduction Thank you for choosing the AdderView CA Tx series from Adder T echnology . Each of the four models have been designed to take full advantage of CA Tx st[...]

  • Page 6

               5 AdderView CA Tx features - front and r ear The AdderView CA Tx units pack a great deal of functionality into a compact space. All models occupy a single 1U rack space[...]

  • Page 7

               6 What’ s in the box AdderView CA Tx or AdderView CA Tx IP 30W power adapter and country- specific power lead What y ou may additionally need CD-ROM Slave power swit[...]

  • Page 8

               7 I nstallation M ounting The AdderView CA Tx units offer two main mounting methods: • Supplied four self-adhesive rubber feet • Supplied rack brackets Connections [...]

  • Page 9

               8 Connections The AdderView CA Tx and CA Tx IP units provide a gr eat deal of flexibility in their configurations. This chapter details the various connections that c[...]

  • Page 10

               9 Local user A locally connected video monitor , keyboard (and mouse) ar e requir ed during the initial configuration. These are also useful during normal use to allow[...]

  • Page 11

               10 Remote user (via X100/X200 extender) Up to four users can be placed a maximum of 300 metres (980 feet) from the AdderView CA Tx unit. Remote users are connected via [...]

  • Page 12

               11 Global user (IP network port) The AdderView CA Tx IP models provide an autosensing Ethernet IP port that can operate at 10 or 100Mbps, according to the network speed[...]

  • Page 13

               12 Computer system (via CAM) Each computer system is connected to the AdderView CA Tx unit via a Computer Access Module (CAM) and standard category 5, 5e or 6 cabling. [...]

  • Page 14

               13 Modem/ISDN port The AdderView CA Tx IP models provide a serial port to allow you to connect either a modem or ISDN terminal adapter . This can be used as a primary ,[...]

  • Page 15

               14 P ower in connection The AdderView CA Tx unit is supplied with a single 30W power adapter which is sufficient to supply any configuration of the unit. The AdderVie[...]

  • Page 16

               15 P ower contr ol port The AdderView CA Tx IP models provide a serial port for connection to one or more optional power contr ol units. This allows you to control the [...]

  • Page 17

               16 Cascading multiple units The AdderView CA Tx (IP) units support up to sixteen or twenty four directly connected computer systems, however , this is by no means the l[...]

  • Page 18

               17 Ho w cascade connections operate The method for cascading AdderView CA Tx units is straightforward and requir es no hardwar e settings or lengthy configuration pr o[...]

  • Page 19

               18 CAM CAM CAM CAM Group C at cascade level 1 Group A at cascade level 2 Port at cascade level 2 01 Group B at cascade level 1 The unique address of this host is: The u[...]

  • Page 20

               19 3 Connect the other end of the cascade link cable to one of the CA Tx USER PORTS sockets on the rear panel of the lower unit. Due to the way in which ports within a [...]

  • Page 21

               20 U sing cascaded computers In use, cascaded computers can be accessed using exactly the same methods as for those connected directly to the AdderView CA Tx. However ,[...]

  • Page 22

               21 Slave AdderView CA Tx Master AdderView CA Tx Master monitor Slave monitor Computers fitted with dual video heads Serial synchronisation cable M ultiple video head c[...]

  • Page 23

               22 Remote switching control The port switching functions of the AdderView CA Tx and AdderView CA Tx IP units can be remotely controlled by an RS232 link to the serial c[...]

  • Page 24

               23 Configuration Almost all configuration and operational aspects of the AdderView CA Tx units are contr olled via on-screen menu displays. Ov erall initial configur[...]

  • Page 25

               24 A D DE R V I EW C A Tx I P C o mp ut er P or t C o mp ut er 1 0 1 C o mp ut er 2 0 2 C o mp ut er 3 0 3 C o mp ut er 4 0 4 C o mp ut er 5 0 5 C o mp ut er 6 0 6 C o [...]

  • Page 26

               25 Configuration menus lay out The menu options are arranged as shown her e: For a description of each option within the Configuration menus, see Appendix 1 for more [...]

  • Page 27

               26 Registering users (edit user list) T o create/edit user accounts 1 Display the Configuration menu . Note: Y ou must be logged-in as the ADMIN user . 2 Highlight ‘[...]

  • Page 28

               27 Registering computers (edit computer list) T o create/edit computer entries 1 Display the Configuration menu . Note: Y ou must be logged-in as the ADMIN user . 2 Hi[...]

  • Page 29

               28 Video compensation The AdderView CA Tx units allow computer systems to be placed up to 50m (160 feet) away and remote users to be extended by a maximum of 300m (980 [...]

  • Page 30

               29 Computer video compensation The video compensation for connected computers is achieved using the main menu. Although the compensation can be applied from any local, [...]

  • Page 31

               30 T o apply remote user video compensation 1 Ensure that the video image from the computer to be used has been correctly compensated. See Computer video compensation f[...]

  • Page 32

               31 Remote user skew adjustment The cate gor y 5, 5e and 6 c abl ing sup port ed b y t he A dde rView CA Tx co nsis ts o f four pai rs of w ir es per cab le. Thr ee of t[...]

  • Page 33

               32 3 As appropriate, press either the R, G or B keyboar d keys to select the appropriate colour channel. Corr esponding keyboard indicators will flash rapidly to show [...]

  • Page 34

               33 Autoscanning The AdderView CA Tx provides an autoscan mode that switches between the connected computers in sequence. This mode is useful to allow users and administ[...]

  • Page 35

               34 S av in g an d r esto ri ng c on fig ur at io n se tt in gs The AdderView CA Tx can store up to 512 computer names and 16 sets of user access rights (AdderView CA T[...]

  • Page 36

               35 T o edit the configuration settings The saved text file can be opened using either a basic text editor or a spreadsheet pr ogram. The format of a typical file is [...]

  • Page 37

               36 What to do if the ADMIN password has been forgotten If the ADMIN password becomes mislaid or forgotten, you will not be able to access the AdderView CA Tx to add or [...]

  • Page 38

               37 Hot plugging and mouse r estoration It is strongly r ecommended that you switch off a computer befor e attempting to connect it to the AdderView CA Tx. However , if [...]

  • Page 39

               38 Ne xt Ad der Vie w CAT x IP M od em Co nfi g AT ZS0 =1 19 2.1 68. 3.1 19 2.1 68. 3.2 11 520 0 In iti ali ze Po rt Re sto re De fau lts In it St rin g Ba ud Ra te Se [...]

  • Page 40

               39 T o configure IP details from a global user location 1 Use either the VNC viewer or a standard web browser to make r emote contact with the AdderView CA Tx IP – s[...]

  • Page 41

               40 Encryption settings The AdderView CA Tx IP offers a great deal of flexibility in its configuration and this extends equally to its encryption settings that are use[...]

  • Page 42

               41 N etworking issues Thanks to its robust security the AdderView CA Tx IP offers you great flexibility in how it integrates into an existing network structure. The Ad[...]

  • Page 43

               42 Placing AdderView CA Tx IP behind a router or firewall A possible point of contention between the AdderView CA Tx IP and a firewall can occasionally arise over the[...]

  • Page 44

               43 T o discover a DHCP-allocated IP address Once a DHCP server has allocated an IP address, you will need to know it in order to access the AdderView CA Tx IP via a net[...]

  • Page 45

               44 Placing AdderView CA Tx IP alongside the firewall AdderView CA Tx IP is built from the ground-up to be secure. It employs a sophisticated 128bit public/private key [...]

  • Page 46

               45 P ower switching configuration Power switch configuration comprises two main steps: • Configur e the POWER CONTROL serial port to the same speed as used by the [...]

  • Page 47

               46 The KVMADMIN utility Particularly useful for complex AdderView CA Tx IP configurations and the control of r emote installations, KVMADMIN is a powerful administrati[...]

  • Page 48

               47 P erforming upgrades The AdderView CA Tx and CA Tx IP units are fully r econfigurable via flash upgrades, as are the individual Computer Access Modules that ar e u[...]

  • Page 49

               48 9 - Commence the upgrade T o begin the upgrade process, click the Upload Now button. The progr ess will be shown within the dialog. Should you decide not to continue[...]

  • Page 50

               49 U pgrading AdderView CA Tx IP models The AdderView CA Tx IP models are upgraded via global connection (through the IP network port). Upgrades are digitally signed by[...]

  • Page 51

               50 Operation The front panel controls AdderView CA Tx models COMPUTER button and numeric indicator These items allow you to select any one of the AdderView CA Tx comput[...]

  • Page 52

               51 A D DE R V I EW C A Tx I P U s er N am e: P as sw or d : P o r t 1 l og in E s c- Sc r Sa ve A D DE R V I EW C A Tx I P C o mp ut er P or t C o mp ut er 1 0 1 C o mp[...]

  • Page 53

               52 T o select a computer using hotkeys 1 Simultaneously press and hold and . Note: The and keys when pressed in combination are called ‘hotkeys’ and they signal to [...]

  • Page 54

               53 T o select a computer using the on-screen menu 1 Select the on-screen menu in one of three ways: • By simultaneously pressing and then r eleasing . • By pressing[...]

  • Page 55

               54 Logging in and out The AdderView CA Tx features a straightforward security system that helps to prevent unauthorised access to some, or all connected computers. If t[...]

  • Page 56

               55 The reminder banner As many computer screen layouts can appear very similar , the AdderView CA Tx provides a r eminder banner option that indicates which computer po[...]

  • Page 57

               56 P ower switching (via configuration menu) When used in conjunction with optional power switch boxes, the AdderView CA Tx allows you complete remote control over the[...]

  • Page 58

               57 Global user access Global users access the AdderView CA Tx IP using a viewer and a link. There are two types of viewer and two types of link, which can be used in an[...]

  • Page 59

               58 IMPORT ANT : During login, if you see a war ning message similar to the one shown here, then stop and do not pr oceed. Global user access via VNC viewer The VNC view[...]

  • Page 60

               59 Global user access via web bro wser Y ou can use a standard Web browser ( supported versions ) to gain access to the AdderView CA Tx IP and its host computer(s). As [...]

  • Page 61

               60 U sing the viewer windo w The viewer window gives you the ability to view and control the AdderView CA Tx IP and its host computer(s). Its operation is almost identi[...]

  • Page 62

               61 Host selection The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers. This is because the button is close a[...]

  • Page 63

               62 Access mode - shared/priv ate Up to five users can be simultaneously logged-on (four global users plus one local or remote user) and during normal operation, all ar[...]

  • Page 64

               63 Mouse Control This option displays a mouse control dialog and is useful when the r emote cursor is failing to respond corr ectly to your mouse movements, even after [...]

  • Page 65

               64 Click to send the code Enter the code here Keyboard Contr ol This option displays a keyboard contr ol dialog and is useful for sending keyboard combinations (to the [...]

  • Page 66

               65 Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Threshold The threshold is effectively[...]

  • Page 67

               66 If y ou need to enter a por t number Usually , when you make a network connection to the AdderV iew CA Tx IP (either using the VNC viewer or a Web br owser) you simp[...]

  • Page 68

               67 Viewer encryption settings The web browser viewers and VNC viewers (of level 4.0b5S or higher) of fer four encryption options. The resulting actions of certain optio[...]

  • Page 69

               68 F ur ther infor mation This chapter contains a variety of information, including the following: • Getting assistance - see below • T roubleshooting - see right ?[...]

  • Page 70

               69 Appendix 1 – Configuration menus The AdderView CA Tx configuration menus allow a range of settings to be made both to the installation as a whole and to parts of[...]

  • Page 71

               70 Functions The Functions menu contains a collection of procedur es that affect various aspects of AdderView CA Tx operation. Only the Admin user is granted access to [...]

  • Page 72

               71 U ser P r eferences The User Prefer ences are system operating parameters that are independently selectable for each user and affect only their scr een. Screen Saver[...]

  • Page 73

               72 Global P r efer ences Global prefer ences are available only to the Admin user and allow settings to be made that affect all users attached to the AdderView CA Tx. A[...]

  • Page 74

               73 Global P r efer ences (continued) OSD Dwell Time Settings: 1, 2, 3, 5, 10 SECONDS After a successful computer channel change the AdderView CA Tx will display a con?[...]

  • Page 75

               74 Setup Options Setup options are available only to the Admin user and consist of key settings that are normally made only during the initial installation stage. Hotke[...]

  • Page 76

               75 Setup Options (continued) Automatic Logout Settings: DISABLED, ENABLED The AdderView CA Tx enables you to restrict access to your computers on a login basis. If a us[...]

  • Page 77

               76 Advanced Options Advanced options are available only to the Admin user and consist of settings that are related to specialist ar eas such as power control and DDC. P[...]

  • Page 78

               77 USB Country Code Some computers query the keyboard to find out its country code and key layout. These computers use this information to configure the way that they[...]

  • Page 79

               78 Configure IP port Available only on AdderView CA Tx IP models, the IP port configuration menu allows you to determine settings that relate dir ectly to the global [...]

  • Page 80

               79 U nit Configuration This page provides access to a selection of both basic and fundamental settings for the AdderView CA Tx IP . Keybd Layout Use the arrow buttons [...]

  • Page 81

               80 VNC Port This is the logical link through which communications with a r emote VNC viewer will be channelled (see What is a port? ). The default setting is 5900 which[...]

  • Page 82

               81 Modem Configuration This page allows you to configure the COM1 serial port located at the r ear of the AdderView CA Tx IP . Server IP / Client IP When a user dials[...]

  • Page 83

               82 Clearing IP access control This option removes all entries fr om the IP access control featur e within the AdderView CA Tx IP . What is IP access control? The IP acc[...]

  • Page 84

               83 Appendix 2 - Configuration pages via viewer This section covers the configuration pages that are available to global admin users, using either the VNC viewer or th[...]

  • Page 85

               84 U ser accounts This page allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account with a[...]

  • Page 86

               85 U nit configuration This page provides access to a selection of both basic and advanced settings for the AdderView CA Tx IP . Many of the settings displayed here ar[...]

  • Page 87

               86 Advanced unit configuration Cl ic k th is b ut ton to d ispl ay adv an ced op tion s th at d o not no rmal ly re qu ir e a lt er atio n. Mouse Latency Allowance Thi[...]

  • Page 88

               87 T ime & date configuration This page allows you to configure all aspects r elating to time and date within the AdderView CA Tx IP unit. Timezone specifier Opt[...]

  • Page 89

               88 N etwork configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Access C[...]

  • Page 90

               89 Setting IP access control The golden rule with this feature is ‘Include befor e you exclude’ or to put it another way ‘Arrange allowed addresses in the list be[...]

  • Page 91

               90 Serial port configuration This page provides all access to settings concerned with the two serial ports (modem and power control) that ar e situated at the rear of [...]

  • Page 92

               91 Host configuration This page provides the opportunity to configur e various details for each of the host systems that may be connected to the AdderView CA Tx IP vi[...]

  • Page 93

               92 Adder P or t Dir ect Adder Port Direct is totally transpar ent communication system that allows supporting devices to communicate with each other . Using the keyboar[...]

  • Page 94

               93 Logging and status This screen pr ovides various details about the user activity on the AdderView CA Tx IP unit. T o get here 1 Using VNC viewer or a browser , log o[...]

  • Page 95

               94 Appendix 3 - VNC viewer connection options When you are connecting to the AdderView CA Tx IP using the VNC viewer , a number of options are available. Colour/Encodin[...]

  • Page 96

               95 Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-only [...]

  • Page 97

               96 Scaling No Scaling No attempt is made to make the screen image fit the viewer window . Y ou may need to scroll horizontally and/or vertically to view all parts of t[...]

  • Page 98

               97 Identities This feature helps your VNC viewer to confirm that a revisited AdderView CA Tx IP is genuine and not another device masquerading as an AdderView CA Tx IP[...]

  • Page 99

               98 Appendix 4 - VNC viewer windo w options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window c[...]

  • Page 100

               99 Appendix 5 - Br o wser viewer options When you are connecting to the AdderView CA Tx IP using a Web br owser , a number of options are available. There ar e four opt[...]

  • Page 101

               100 Appendix 6 – Addr esses, masks and ports IP address, network masks and ports ar e all closely linked in the quest for one device to find another across disparate[...]

  • Page 102

               101 N et masks - the binary explanation T o really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary ; [...]

  • Page 103

               102 Calculating the mask for IP access control The IP access control function uses a standar d IP address and a net mask notation to specify both single locations and r[...]

  • Page 104

               103 P orts If you accept the analogy of IP addresses being rather like telephone numbers, then think of ports as extension numbers. In a company of any size, you genera[...]

  • Page 105

               104 Appendix 7 – C able and connector specifications RS232 serial mouse to PS/2 conv erter cable 5 1 CLK DCD NC NC NC 1 2 DA T RXD 2 5 TXD GND 3 4 GND Female 6 5 4 3[...]

  • Page 106

               105 M ulti-head synchronisation cable MASTER end 9pin D-type male SLA VE end 9pin D-type male MASTER end 9pin D-type male SLA VE1 end 9pin D-type male Use this cable wh[...]

  • Page 107

               106 Appendix 8 – H otkey sequence codes These codes are used when defining hotkey switching sequences (macr os) for host computers and allow you to include almost an[...]

  • Page 108

               107 Appendix 9 – S uppor ted video modes The following video modes are supported and can be automatically configur ed by the AdderView CA Tx units. If a recognised v[...]

  • Page 109

               108 Safety infor mation • For use in dry , oil free indoor environments only . • Both the AdderView CA Tx and its power supply generate heat when in operation and w[...]

  • Page 110

               109 End user licence agr eement PLEASE READ THIS AGREEMENT CAREFULL Y . THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTW ARE (“the SOFTW ARE”) FOR USE WITH THE Add[...]

  • Page 111

               110 Radio F requency Energy A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio fr equency energy e[...]

  • Page 112

               111 © 2008 Adder T echnology Limited All trademarks are acknowledged. Release 1.1 b February 2008 Part No. ADD0065 Adder T echnology Limited, T echnology House, T rafa[...]

  • Page 113

               112 HT I ndex A Access local and remote users 51 via dial up link 66 Access control configuration 89 mask calculation 102 Access mode shared & private 62 Account c[...]

  • Page 114

               113 H Hextile 94,99 Host computer connecting 9 connection 12 power switching setup 45 Host configuration 91 Hosts changing between 60,61 configuration 91 Host selecti[...]

  • Page 115

               114 S Safety information 108 Saving configuration settings 34 Scaling VNC Viewer 96 Screen best resolution 60 calibration 62 navigation 60 refr esh 63 Screensaver loca[...]