Acroprint ATR360 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Acroprint ATR360, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Acroprint ATR360 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Acroprint ATR360. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Acroprint ATR360 should contain:
- informations concerning technical data of Acroprint ATR360
- name of the manufacturer and a year of construction of the Acroprint ATR360 item
- rules of operation, control and maintenance of the Acroprint ATR360 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Acroprint ATR360 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Acroprint ATR360, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Acroprint service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Acroprint ATR360.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Acroprint ATR360 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    A TR360 User Manual T op Loading T ime Recorder With Fingerprint & Proximity Badge User V erification[...]

  • Page 2

    Lithium Battery Caution: The circuit board on this terminal is populated with a lithium battery to protect data or programs stored in the Random Access Memory (RAM). Do not, under any circumstances, attempt to replace the lithium battery in the terminal. Failure to comply may void your warranty. Battery replac ement should be done by qualified pers[...]

  • Page 3

    T able of Content s Before Y ou S t art! ........................................................................................ 1 What’s In the Box ..................................................................................... 1 T ime Recorder Mode Settings ................................................................. 2 Clock Overvie[...]

  • Page 4

    Using the T ime Clock ............................................................................... 13 Using the T ime Card to Clock In ............................................................ 13 Using the T ime Card to Clock Out.......................................................... 13 Using a Finger Print to Clock In ....................[...]

  • Page 5

    1 Before You Start! What’ s In the Box • A T R360 T i me Recorder • (2) Clock Cover Keys • 18vDC Switching Power Supply • User Manual • (25) Sample A TR241 W eekly T ime Cards • (5) Sample Proximity Badges • Clock Wall Mounting T emplate (Also available for downl oad at http://support.acroprint.com) • (2) Mounting Screws • (2) P[...]

  • Page 6

    2 T ime Recorder Mode Settings Mode Setting V alues Default Va l u e 01 Y ear 2000 – 2099 Y ear of Mfg 02 Date 1-12 Mo, 1-31 Date 01, 01 03 T ime 1-23 Hr , 0-59 Min 12 : 00 04 End of Day Change T ime 1-23 Hr , 0-59 Min 00 : 00 05 Set Card Format (Set “00” for A TR241 cards) 00: first row blank 01: prints on 1 st row 00 06 Pay Period T ype End[...]

  • Page 7

    3 Clock Overview T op V iew Front V iew • Battery S tatus Indicator: A fully charged Battery will have (5) bars. • DST Icon: displays when exiting programming mode when DST is turned on. • Each blink of the colon is one sec.[...]

  • Page 8

    4 Rear View[...]

  • Page 9

    5 Initial Setup Setting Y ear 1. Remove top cover a. Locate buttons at the top of the clock labeled P4, P5 and P6 i. P4 changes values down ii. P5 changes values up iii. P6 is used to save and select modes 2. Locate the program switch to the left of the finger print reader. Move the switch to the down position, you are now in setup mode 3. The mode[...]

  • Page 10

    6 Setting St art and End of DST 27. The mode indicator “08” will be flashing, press P 5 to switch to mode “09” 28. The mode indicator “09” will be flashing, press P 6 to select 29. Press P4 or P5 to select the correct month (US-March) 30. Press P6 to save 31. Press P4 or P5 to select the correct date 32. Press P6 to save 33. Press P4 or[...]

  • Page 11

    7 Fingerprint Settings T able A list of the fingerprint se ttings is shown below: Setting Description Add.U Add User: Add Fingerprint and/or Proximity badge users to the clock. Change/delete existing Fingerprint templates or Proximity badge numbers. dEL.U Delete Users: Remove a user or remove Fingerprint templates and/or Proximity badges from the c[...]

  • Page 12

    8 Correct Finger Positioning on the Sensor Place finger flat on the sensor surface Place finger in the center of the sensor surface Incorrect Finger Positioning: T ips for Improving the Success of Fingerprint Reads Finger Print Setup 1. Remove top cover 2. Locate the finger print switch located to the left of the finger print reader 3. Move the swi[...]

  • Page 13

    9 Add User 5. Press enter a. Users must be assigned a number user number. You may add up to 150 users and 5 administrators 6. To assign th e user a number use the up and down buttons to change each digit. Start with first digit. (For the number 001 you will start with 0). Press enter to go t o the next digit. a. User numbers will appear Uxxx and ca[...]

  • Page 14

    10 Import ant! Setting the Real-T ime Clock (RTC) A Real-time Clock (RTC) is a comput er clock (us ually on a chip) that keep s track of the current time. RTC's are present in almost any electronic device which needs to keep accurate time. Import ant! Y ou must always keep the R TC and the System Clock (clock display) synchronized! Failure to [...]

  • Page 15

    11 Editing Shif t Intervals 1. Open clock lid. Press "FP Setup" button 2. Press "down" until the LED display shows "InO.S". Press "Enter". "PE.1” will be di splayed. Press "up/down" if you want to edit a different shif t. Press "Enter" to select the shift to edit . Edit the S tart o[...]

  • Page 16

    12 Set Column Change Time Setup 1. Remo ve top cover 2. Locate the program switch to the left of the finger print reader. Move the switch to the down position, you are now in setup mode 3. Press P3 a. P3, P4, P5, P6 will now be flashing 4. If this is the initial setup you must begin with 01 5. Press P6 to save 6. Press P4 or P5 to select the correc[...]

  • Page 17

    13 Using the Time Clock Using the Time Card to Clock In 1. When clocking in P1, P3 or P5 must be selected 2. Insert the time card with the current week facing you and the card in the upright position 3. The time card will automatically feed into the time clock and print the corr ect time 4. Remove the time card Using the Time Card to Clock Out 1. W[...]

  • Page 18

    14 Features and Specifications Clock Features User Authentication Method Fingerprint or Proximity Badge Display Language English Operation Mode S tand-alone (No PC Interface) Proximity Card Reader EM Operational Battery Backup Optional Auto Card Feeder Y es Printing Method 9-Pin Dot Matrix Eliminates Buddy Punching Y es T wo Color Printing Y es Per[...]

  • Page 19

    15 Miscellaneous Input V oltage DC 18v Input Current 1.5A Anti-static S trength < 15KV Operational Relative Humidity 10 – 60% Operational T emperature 0 – 40º C (32 – 104º F) S torage Relative Humidity 10 – 80% S torage T emperature -10 – 60º C (14 – 140º F) Dimensions (Clock) 197 (w) x 239 (h) x 133 (d) mm Dimensions (Box) 266 ([...]

  • Page 20

    16 Battery Pack S pecs: V oltage: DC 14.4v Capacity: 1800mA S tandby mode: 30-36hr reserve power Fully charged: 5 days use (300 punches/day) Note: Actual battery life depends on many factors such as battery age, temperature, discharge history , etc., and can vary greatly depending on these factors. The A TR360 should be plugged in for 12 hours to f[...]

  • Page 21

    17 Fingerprint Reading Issues Problem Correction How to select finger? Use the index or middle finger to enroll; try the lef t hand fingers if the right hand fingerprint s are worn, damaged or missing. If the user ’s fingers are small, sele ct the thumb. Poor Fingerprint Definition Some people have fingerprint definition t hat is too poor to veri[...]

  • Page 22

    18 Troubleshooting Symp tom Possible Problem Solution Clock does not power on Power Ou t age The power source wa s not properly connected Check circuit breake r . Wait for power to be restored Check the connection s of the power supply and/or backup battery The time is incorrect The time was not set correctly Prolonged power out age Set correct tim[...]

  • Page 23

    19 S y m p t o m Possible Problem Solution The clock keep s losing time The coin cell battery on the motherboard needs to be replaced Replace the coin cell on the motherboard Display Of f, Clock has Power Defective Motherboard Defective LCD Display Contact Lo cal Dealer or Acroprint for repai r . Display is in AM/PM hours but clock print s in 24 Hr[...]

  • Page 24

    20 Frequently Asked Questions 1. Q: Why can’t the clock verify my fingerprint? A: Possible Causes: The following conditions could result in a failed read. a. Finger is dry b. Fingerprint is damaged c. Finger was not properly positioned when enrolled d. Employee hasn’t been enrolled e. Fingerprint sensor is dirty f. Fingerprint sensor is defecti[...]

  • Page 25

    21 14. Q: Why is my clock printing on the wrong row? A: - Make sure the date is set correctly . - Make sure the “End of Day” time is set correctly . - For Weekly p ay periods make sure the "End Day of Pay Period" is set correctly . - Make sure the Pay Period type is is set correct ly . 15. Q: I can’t get my clock to print for any em[...]

  • Page 26

    22 Replacing the Circuit Board Batteries The A TR360 is equipped with (2) CR2032 3v Lithium Coin Cell batteries: one battery is on the Main board and the other is on the Display board. The batteries should last approximately 1.5 to 2 years under normal operating conditions. Do not attempt to replace these batteries as it will void your warranty . I[...]

  • Page 27

    23 Inst alling the Operational Battery Pack First unplug the clock. The door to the battery pack compartment is located on the bottom edge of the back of the clock. Remove the screw that secures the door . The door may be tightly fitted. Insert a thin knife blade under the bottom of the door at the screw end and rot ate the blade to open the door .[...]

  • Page 28

    24 Cleaning the A TR360 Do not use cleaning products that contain alcohol or other strong chemicals as they could discolor or crack the terminal housing. Use a sof t damp cloth to remove dirt. Wipe dry . Cleaning the Fingerprint Sensor Caution: Do not use any cleaners on the sensor or it could b e damaged. If there is a fingerprint overlay on the f[...]

  • Page 29

    25 In order to use a bell or horn a relay is required. Please call Acroprint or your Dealer to order th e relay (PN 01-0230-000). When a signal is activated by the clock the internal cont acts of the relay close and complete the circuit. These internal contact s are "dry" and supply no voltage. V oltage applied to these contact s must not[...]

  • Page 30

    26 Supplies, Parts & Accessories P a r t # Description 01-0230-000 24 V olt Switching Relay Kit 01-0270-000 A TR360 Biometric/Proximity T ime Recorder 01-0270-001 A TR240 T ime Recorder 06-0400-000 A TR360 User Manual (available on web) 06-0400-001 A TR240 User Manual (available on web) 06-0401-000 Mounting T emplate (available on web) 09-7000-[...]

  • Page 31

    27 Acroprint® Limited Warranty Should you have any questions concerning your warranty information or supplies, please contact the dealer or store w here you purchased the equipment. This product is guaranteed to t he original purchaser for a per iod of one (1) year from original purchase date against defective materials and workmanship when used u[...]

  • Page 32

    28 Product Registration Card Model No.________________ _______ Serial No. _____________________________ First Name_________ _____________ Last Name______ ______________________ T itle______________ ________________________ _______________ ____________ Comp any Name ____________ ________________________ ___________________ Address_________________ _[...]

  • Page 33

    User Notes[...]

  • Page 34

    06-0400-000 Rev . F[...]