Acer DT85 manual

EasyNote DT85 SERVICE GUIDE[...]

Revision History Please refer to the table below for the updates made on the Easynote DT85 service guide. Service guide files and updates are available on the ACER/CSD w eb. For more information, refer to http://csd.acer .com.tw Copyright © 2009 Packard Bell is a registered trademark of Packard Bell BV . All right s reserved. All other brands and [...]

Contents i Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 General information . . . . . . . . . . . . [...]

Contents ii Creating the Crisis Recovery disk . . . . . . . . . . . . . . . . . . . . 41 Performing a BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . 41 Running the Flash utility: . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Clearing a BIOS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Unlocking the[...]

iii www.packardbell.com Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . 134 Chapter 4: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 System test procedures . . . . . . . . . . . . . .[...]

Contents iv Appendix C: Online support information . . . . . . . . . . . . . . . . . . . . . . . . 195 Online Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196[...]

CHAP TER 1 1 System specifications • Preface • Features • System block diagram • Hardware specifications • Notebook product tour • Keyboard • T ouchpad • W ebcam[...]

CHAPTER 1: System specifications 2 Preface Conventions The following conventions are used in this manual: General information Before using this information and the product it supports, read the following general information. • This service guide provides you with all technical information relating to the basic configuration decided for Acer ’s [...]

www.packardbell.com 3 Features Platform • Intel ® – Processor: Intel Core™2 Duo processor (2.0–2.4 GHz or above) with 1066/800 MHz FSB – Core logic: Intel GM45 (north bridge) + Intel ICH9M (south bridge) • Wireless: Intel WiFi Link 5100 a/b/g/n, Lite-On Atheris b/g/n System memory • T w o DIMM slots supporting DDR3 1066 MHz DDR3 (PC3[...]

CHAPTER 1: System specifications 4 Input devices • 99-,100-, or 103-key keyboard, 2.5 mm (minimum) key travel • Function keys, system keys, navigat ion keys, Fn key , Windows key , Application key , arrow keys, and a separate numeric keypad • T ouchpad pointing device • Capacitive hotkeys Audio • 2.1 stereo speakers • Dolby Home Theater[...]

www.packardbell.com 5 Security • Kensington lock • BIOS-based user , supervisor , and HDD passwords Physical specifications • Dimensions: 441.1 × 300 × 40.2/44.2 mm (17.37 × 1 1.81 × 1.58/1.74 in) • Weight: 4.1 Kg. (9.04 lbs.) Environment • T emperature – Operating: 32 to 90 °F (0 to 35 °C) – Non-operating: -4 to 140 °F (-20 to[...]

CHAPTER 1: System specifications 6 System block diagram[...]

www.packardbell.com 7 Hardware specifications Processor Controllers Item S pecification Ty p e Intel Core 2 Duo, Pentium Dual-C ore, Celeron mobile processor Processor package Socket-P , µFCPGA Processor core voltage 1.0375V to 1.3V Core logic Intel GM45 + ICH9M Item Intel platform Core logic Intel GM45 + ICH9M VGA • N10PGS 1024MB • N10MGS 512[...]

CHAPTER 1: System specifications 8 BIOS Memory Item S pecification BIOS vendor Phoenix BIOS version V1.01 BIOS ROM type 3V BIOS ROM size 16 Mb BIOS package 8-SOP Supported protocols ACPI 1.0b/2.0/3. 0 compliance, PCI 2.2, System/ HDD Password Security Control, INT 13H Extenstions, PnP BIOS 1.0a SMBIOS 2.4, BIOS Boot S pecification, Simple Boot Flag[...]

www.packardbell.com 9 Hard Drive Optical drive Item S pecification Model Seagate ST9160310AS To s h i b a MK1655GSX Hitachi HTS543216L9A30 0 Western Digit al WD1600BEVT -22Z CT0 Seagate ST9250315AS and ST9250320AS T oshiba MK2555GSX Hitachi HTS545025B9A300 Western Digit al WD2500BEVT -22ZCT 0 Seagate ST9320320AS To s h i b a MK3255GSX Hitachi HTS54[...]

CHAPTER 1: System specifications 10 LCD Tr a ns fe r r at e Sustained: • with CD: Max 3.6 Mbytes/sec • with DVD: Max 10.08 Mbytes/sec Sustained: • with CD: Max 3.6 Mbytes/sec • with DVD: Max 10.8 Mbytes/sec • with BD: Max 1 1 Mbytes/sec Buffer memory 2 MB • for CD/DVD: 2 MB •f o r B D : 4 . 5 M B Interface SA T A Applicable disc forma[...]

www.packardbell.com 11 Audio V ideo Display mode Normally white Brightness (nits) 250 / 220 Luminance uniformity 1.25 max. Contrast ratio 400–500 typical Response time (ms) 8 Nominal input voltage +3.3 V Viewing angle Horizontal: Right/Left V ertical: Upper/Lower 45/45 15/35 T emperature (°C) Operating S torage (shipping) 0 to +50 -40 to +60 Ite[...]

CHAPTER 1: System specifications 12 Features • Intel Gen 5.0 integrated graphics engine with ten, fully-programmable cores • Supports HDMI/DVI, DP , TV -Out, L VDS, CRT and SDVO •I n t e l ® Dynamic Video Memory T echnology (Intel® DVMT 5.0) • Video Capture via x1 concurrent PCI Express port • P A VP (Protected Audio-Video Path) support[...]

www.packardbell.com 13 Keyboard Pointing device Memory card reader Item S pecification Controller Winbond WPC773 T ype 99- ,100 or 103-key , 2.5 mm (minimum) key travel Key types Function keys, system keys, navigation ke ys, Fn key , Windows key , Application key , arrow keys, and separate numeric keypad Capacitive hotkeys Caps lock, Num lock, Powe[...]

CHAPTER 1: System specifications 14 Wired LAN Wireless LAN Bluetooth Item S pecification Chipset Broadcom BCM5784 Data throughput 10/100/1000 Mbps LAN connector type RJ45 LAN connector location Left side Features • Integrated 10/10/1000 BASE-T transceiver • PCI v2.2 compliant • W ake on LAN support meeting ACPI requirements Item S pecificatio[...]

www.packardbell.com 15 USB Buttons/Indicators/Ports W ebcam Item S pecification Chipset • Intel ICH9M USB compliancy level 2.0 OHCI USB 1.1 and USB 2.0 host controller Number of USB ports 4 Location • T wo on the left side • T wo on the right side Item S pecification Buttons • Power button • Capacitive hotkeys Indicators • Power • Bat[...]

CHAPTER 1: System specifications 16 Cooling fan Battery AC adapter Processor temperature (°C) Fan speed (rpm) Acoustic level (dBA) 45-50 0-3000 29 55-66 0-3300 33 68-74 3300-3800 38 78-83 3800-4100 40 86-91 4100-4800 40 Note: Throttling 50%: % is controlled by operating system. T e mperature point is 95 °C. OS shut down at 100 °C; Hardware shut [...]

www.packardbell.com 17 Power management ACPI mode Description G3 Mechanical Off - All devices in the system are turned of f completely . No elec trical current is running through the system. Except for t he real-time clock, power consum ption is zero. The machine can be worked on without damaging the hardwa re or endangering service personnel. G2 ([...]

CHAPTER 1: System specifications 18 Notebook product tour Front V iew Note: 1. Charging: The light shows amber when th e battery is char ging. 2. Fully charged: The light shows green when in AC mode. Import ant Case color may vary from that shown in the pictures. # Icon Item Description 1 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCa[...]

www.packardbell.com 19 Left V iew # Icon Item Description 1 DC-in jack Connects to an AC adapter . 2 HDMI out jack (optional) HDMI Plug an HDMI device, such as a high definition television, into this optional jack. 3 External display (VGA) port Connects to a display device (e.g., external monitor , LCD projector). 4 Ethernet (RJ-45) port Connects t[...]

CHAPTER 1: System specifications 20 Right V iew Rear V iew # Icon Item Description 1 USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; accept s CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk f[...]

www.packardbell.com 21 T op V iew Note: The LCD and the keyboard are separate pictures and were joined together for better clarification. 11[...]

CHAPTER 1: System specifications 22 # Icon Item Description 1 Power button / indicator T urns the computer on and off. / Indicates the computer's power status. 2 T ouchpad toggle T urns the inte rnal touchpad on and off. Backup key Launches Acer Backup Managem ent for three-step data backup. Acer PowerSmart key Puts your computer into power-sa[...]

www.packardbell.com 23 Bottom V iew # Icon Item Description 1 Subwoofer Emits low frequenc y sound output. 2 Bottom cover Houses the memory , har d drive, cpu, and wlan card. 3 Battery release latch Releases the batter for removal. 4 Battery bay Houses the co mputer ’s battery pack. 5 Battery lock Locks the battery in position. 6 Hard disk cover [...]

CHAPTER 1: System specifications 24 Keyboard Y our notebook features a full-size keyboar d that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations. Key types The keyboard has several different types of keys. [...]

www.packardbell.com 25 System key combinations When you press the F N key and a system key at the same time, your notebook performs the action identified by the text or icon on the key . Press and hold F N , then press this system key ... To . . . T urn the capacitive touch key LEDs on or off. Enter Sleep mode or Hybrid Sleep mode. Press the power [...]

CHAPTER 1: System specifications 26 T ouchp ad When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. Y ou can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program. Y ou can use the left and right buttons below the touchpad to select objects. To .[...]

www.packardbell.com 27 W ebcam Y ou can use the optional webcam with m any of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you c an t ake pictures or create video clips. S tart a program or open a file or folder . Position the pointer over the object. [...]

CHAPTER 1: System specifications 28[...]

CHAP TER 2 29 System utilities • BIOS setup utility • BIOS recovery • Clearing a BIOS password • Unlocking the hard drive[...]

CHAPTER 2: System utilities 30 BIOS setup utility The BIOS setup utility is a hardware conf iguration program built into the notebook’s BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However , if the user encounters configuration problems, you may need to run Setup. T o run the BIOS Setup Uti[...]

www.packardbell.com 31 Navigating the BIOS setup utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens. T o use the BIOS setup utility: • T o choose a menu, use the left ← and right → arrow keys. • T o choose an item, use the up ↑ and down ↓ arrow ke[...]

CHAPTER 2: System utilities 32 Information The Information menu displays a summary of your computer hardware information. These information are necessary for troubleshooting and may be required when asking for technical support. Parameter Description CPU T ype Displays the processor model and speed. CPU S peed Displays the processor speed. IDE0 Mod[...]

www.packardbell.com 33 Main Use the Main menu to set the system time and date, and other basic options. Manufacturer Name Displays the name of the computer manufacturer . UUID Number Displays the computer ’s UUID (u niversally unique identifier). UUID is an identifier standard us ed in software construction, standardized by the Open Software Foun[...]

CHAPTER 2: System utilities 34 Quiet Boot Enables or disables the Quiet Boot function. When enabled, BIOS setu p is in graphical mode and displays only the computer brand logo during POST and while booting. When disabled, BIOS setup is in conventional text mode and displays the system Summary Screen. Disabled Enabled Network Boot When enabled, a re[...]

www.packardbell.com 35 Security Use the Security menu option to set system passwords to protect your computer from unauthorized use. . Parameter Description Option Supervisor Password Is Displays the supervisor password status. Clear Set User Password Is Displays the user password st atus. Clear Set HDD Password Is Displays the hard drive p assword[...]

CHAPTER 2: System utilities 36 Setting a password Note the following reminders before you define a system password: • The maximum length of password cont ains 8 alphanumeric characters. • System passwords are case-insensitive. • When typing the password, only shaded blocks representing each typed character are visible. Set HDD Password Press [...]

www.packardbell.com 37 T o set a supervisor password: 1 Press ↑ or ↓ to highlight Set Supervisor Password , then press Enter . The Set Supervisor Password box opens. 2 T y pe a password, then press Enter . 3 Retype the password to verify the first entry , then press Enter . Y ou will be prompted to save the new password. 4 Press Enter . 5 Press[...]

CHAPTER 2: System utilities 38 5 Press Enter . A dialog box will appear confirming that changes have been made. 6 Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password. Removing a password T o remove a password: 1 Press ↑ or ↓ to highlight the Set Supervisor Password or Set User Password field,[...]

www.packardbell.com 39 Boot Use the Boot menu to set the preferred drive sequence in which the Setup utility attempts to boot the operating system. T o set boot drive sequence: 1 Press ↑ or ↓ to highlight a bootable device. 2 Press F5 or F6 to move the selected devic e up or down the boot sequence. 3 Press F10 to save the changes you made and c[...]

CHAPTER 2: System utilities 40 Exit The Exit menu screen lists options fo r quitting from the Setup Utility . Option Description Exit Saving Changes Saves changes made and closes the Setup utility . Keyboard shortcut: F10 Exit Discarding Changes Discards chang es made and closes the Setup utility . Load Setup Default Loads the factory-default setti[...]

www.packardbell.com 41 BIOS recovery An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the sy stem to go into an unbootable st ate. Y ou need to access and execute the boot block program to reboot the computer and recover the regular BIOS code. Creating the Crisis Recovery disk T o creat[...]

CHAPTER 2: System utilities 42 Running the Flash utility: T o run the Flash utility: 1 Rename the BIOS file as “XXXXXXX.FD”. 2 Copy the “XXXXXXX.FD” file to a boot able USB device cont aining the Crisis Recovery disk files. 3 T urn off the computer . 4 Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files[...]

www.packardbell.com 43 Clearing a BIOS p assword T o clear a lost BIOS password (user or supervisor p assword) you need to short the clear password hardware gap G35 located near the LCD connector on the system board. HW Default setting Function Gap Open (normal) Short to clear the us er and supervisor pass wo rd s. G35[...]

CHAPTER 2: System utilities 44 T o clear a BIOS password: 1 T urn off the notebook and unplug all the peripherals connected to it. 2 Complete the steps in “Removing the battery” on p age 54 . 3 Complete the steps in “Removing the bay cover” on p age 55 . 4 5 Use an electrical conductivity tool to short the two contact s on the hardware gap [...]

www.packardbell.com 45 Unlocking the hard drive T o regain access to your computer if you lose the HDD password, you need to generate a master password and unlock the hard drive. T o unlock a hard drive: 1 Open the computer in a DOS environment. 2 T y pe the following command: A> unlock6 XXXXX 00 3 Press Enter to display the command options. 4 [...]

CHAPTER 2: System utilities 46[...]

CHAP TER 3 47 Replacing notebook components • Preventing static electricity discharge • Preparing the work space • Required tools • Preparing the notebook • Removing the battery • Removing the bay cover • Adding or replacing memory modules • Replacing the wireless card • Replacing the hard drive 1 • Replacing the hard drive 2 ?[...]

CHAPTER 3: Replacing notebook components 48 Preventing st atic electricity discharge The components inside your notebook are extrem ely sensitive to static electricity , also known as electrostatic discharge (ESD). Before performing maintenance on t he notebook, follow these guidelines: • Avoid st atic-causing surfaces such as carpeted floors, pl[...]

www.packardbell.com 49 Prep aring the work space Before performing maintenance on the notebook , make sure that your work space and the notebook are correctly prepared. • Wear a grounding (ESD) wrist strap, and use a grounded or dissip ative work mat. • Use a sturdy table. Make sure that the t able top is wide enough to hold each component as y[...]

CHAPTER 3: Replacing notebook components 50 Required tools T o disassemble the notebook, you need the following tools: • Wrist grounding strap (for ESD prevention) • Conductive mat (for ESD prevention) v • Flat screwdriver v • Phillips screwdriver v • Non-marring plastic scribe v[...]

www.packardbell.com 51 Prep aring the notebook T o prepare the notebook for maintenance: 1 Make sure that the optical disc drive is empty . 2 T urn off the notebook. 3 C lose the LCD panel. 4 Disconnect the AC adapter . 5 Disconnect the network cable and all per ipheral devices connected to the notebook. 6 Make sure there is no express card on the [...]

CHAPTER 3: Replacing notebook components 52 b Pull the express card out of its slot. 7 Make sure there is no memory card on the card reader slot. T o remove a memory card: a Push against the card, as if you were pushing it further into the slot, letting the card spring out[...]

www.packardbell.com 53 b Pull the memory card out of its slot.[...]

CHAPTER 3: Replacing notebook components 54 Removing the battery T o remove the battery: 1 T urn the notebook over so the base is facing up. 2 Slide the battery lock to the unlocked position (1); slide the battery latch (2), then remove the battery out of the notebook (3). Note The battery has been highlighted with a yellow circle in the above imag[...]

www.packardbell.com 55 Removing the bay cover T o remove or replace components located on the lower bay , you need to remove the bay cover first. T ools you need to complete this task: T o remove the bay cover: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 T urn the notebook over so the base is facing up. 3 Loosen the bay cov[...]

CHAPTER 3: Replacing notebook components 56 4 Insert a non-marring plastic scribe on t he cover ’s notch to release the cover from the computer , and then remove the cover .[...]

www.packardbell.com 57 Adding or replacing memory modules T ools you need to complete this task: T o add or replace memory modules: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Complete the steps in “Removing the bay cover” on p age 55 . 3 If you are replacing a memory module, go to step 4 . If you installing an addition[...]

CHAPTER 3: Replacing notebook components 58 Replacing the wireless card T ools you need to complete this task: Screws removed during this task: • 1 chrome M2×4 (wireless card) T o replace the wireless card: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Complete the steps in “Removing the bay cover” on p age 55 . 3 Deta[...]

www.packardbell.com 59 4 Unplug the antenna cables. Note which color cable corresponds to each of the connectors. 5 Move the antenna cables away from the wireless card screw . 6 Remove the screw securing the wireless card. Import ant The number of antenna cables varies depending on the type of wireless card installed on the notebook. IEEE 802.1 1n [...]

CHAPTER 3: Replacing notebook components 60 7 Pull the card out of the slot. 8 Insert the new wireless card at a 30° angle into the empty Mini Card slot. The card is keyed so it can only be in serted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot. 9 Secure the new wireless ca[...]

www.packardbell.com 61 Replacing the hard drive 1 T ools you need to complete this task: Screws removed during this task: • 1 chrome M2×4 (hard drive 1) • 4 chrome M3×3 (hard drive bracket) T o replace the hard drive: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Complete the steps in “Removing the bay cover” on p a[...]

CHAPTER 3: Replacing notebook components 62 4 Grasp the black mylar tab and use it to disengage the hard drive from its connector , and then remove the drive from its bay . 5 If your new hard drive already includes the hard drive bracket, go to step 9 . If you need to use the bracket from the old hard drive, go to step 6 . 6 Remove the screws that [...]

www.packardbell.com 63 7 Remove the hard drive from the bracket. 8 Place the bracket on the new drive and secure it with the screws removed in step 6 . 9 Slide the new hard drive into the hard drive bay and make sure it’s properly engaged to the connector . 10 Secure the new drive to the system board with the screw removed in step 3 . 11 Replace [...]

CHAPTER 3: Replacing notebook components 64 Replacing the hard drive 2 T ools you need to complete this task: Screws removed during this task: • 1 chrome M2×4 (hard drive 2) • 4 chrome M3×3 (hard drive bracket) T o replace the hard drive 2: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Remove the hard drive cover screws[...]

www.packardbell.com 65 3 Remove the hard drive screw . 4 Grasp the black mylar tab and use it to dise ngage the hard drive from it s connector , and then remove the drive from its bay . 5 If your new hard drive already includes the hard drive bracket, go to step 9 . If you need to use the bracket from the old hard drive, go to step 6 .[...]

CHAPTER 3: Replacing notebook components 66 6 Remove the screws that secure the hard drive bracket. 7 Remove the hard drive from the bracket. 8 Place the bracket on the new drive and secure it with the screws removed in step 6 . 9 Slide the new hard drive into the hard drive bay and make sure it’s properly engaged to the connector . 10 Secure the[...]

www.packardbell.com 67 Replacing the optical drive T ools you need to complete this task: Screws removed during this task: • 1 chrome M2×4 (optical drive) • 1 chrome M2×4 (optical drive bracket) T o replace the optical drive: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Complete the steps in “Removing the bay cover?[...]

CHAPTER 3: Replacing notebook components 68 4 Use the non-marring plastic scribe to care fully push the optical drive out of the drive bay , and then slide the drive out. 5 If your new optical drive already has it’s own bracket and bezel, go to step 10 . If you need to use the bracket and bezel from the old optical drive, perform steps 6 – 9 as[...]

www.packardbell.com 69 7 Detach the bracket from the drive. 8 Attach the bezel to the new optical drive. 9 Attach the bracket to the new optical drive and secure it with the screw removed in step 6 . 10 Slide the new optical drive into the drive bay and make sure it’s properly engaged to the ODD1 connector . 11 Secure the new drive to the system [...]

CHAPTER 3: Replacing notebook components 70 Replacing the thermal module Note: The thermal module in this sample is for the discrete model. For the UMA model, the thermal module have four captive screws. T ools you need to complete this task: T o replace the thermal module: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Comple[...]

www.packardbell.com 71 4 Loosen the spring-loaded captive scr ews securing thermal module. Follow the screw sequence indicated on the below images. 5 Remove the thermal module from the system board. 1 2 3 4 5 6 7 8[...]

CHAPTER 3: Replacing notebook components 72 6 Lay the thermal module down in an upri ght position to avoid tainting your work space with thermal grease. 7 Remove the barcode sticker on top of the processor . 8 Moisten a soft cloth with isopropyl alcohol and clean the processor die to remove any thermal grease residue. Wi pe the die surface several [...]

www.packardbell.com 73 Replacing the CPU T ools you need to complete this task: T o replace the CPU: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Complete the steps in “Removing the bay cover” on p age 55 . 3 Remove the thermal module by following the instructions in “Replacing the thermal module” on page 70 . 4 Remo[...]

CHAPTER 3: Replacing notebook components 74 6 Remove the old processor from the system board. 7 Install the new processor onto the system board making sure that Pin 1 on the processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the proces [...]

www.packardbell.com 75 Replacing the VGA board (for discrete models) T ools you need to complete this task: Screws removed during this task: • 2 black M2×4 (VGA board) T o replace the VGA board (for discrete models): 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Complete the steps in “Removing the bay cover” on p age 5[...]

CHAPTER 3: Replacing notebook components 76 5 Remove the VGA board. 6 Install the VGA board, then r eplace the screws removed in step 4 . 7 Remove any thermal grease residue from the cooling assembly using a soft cloth and isopropyl alcohol. 8 Place new thermal grease on the VGA chip on the VGA board. Use only enough to cover the VGA die. 9 Place n[...]

www.packardbell.com 77 Replacing the keyboard T ools you need to complete this task: T o replace the keyboard: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Complete the steps in “Removing the battery” on p age 54 . 3 T urn the notebook over and open the LCD panel to its fully extended position. 4 Use the plastic scribe t[...]

CHAPTER 3: Replacing notebook components 78 6 Disconnect the keyboard cable and remove the old keyboard. 7 Connect the cable from the new keyboard into the connector . 8 Insert the tabs on the front edge of the keyboard into the slot s under the palm rest. Y ou may need to press down on the keyboard keys along the front and side edges of the keyboa[...]

www.packardbell.com 79 Replacing the keyboard cover T ools you need to complete this task: T o replace the keyboard cover: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Complete the steps in “Removing the battery” on p age 54 . 3 Remove the keyboard by following the steps in “Replacing the keyboard” on page 77. 4 Disc[...]

CHAPTER 3: Replacing notebook components 80 The left and right media boards are glued to the keyboard cover . 6 Use the plastic scribe to carefully pry loose the middle cover from the latches securing it. Then remove it from the system. 7 Replace the new keyboard cover and carefully push down on all the side until the latches clicks and secure it i[...]

www.packardbell.com 81 Replacing the power button board T ools you need to complete this task: Screws removed during this task: • 1 chrome M2×4 (power button board) T o replace the power button board: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 Complete the steps in “Removing the battery” on p age 54 . 3 Remove the k[...]

CHAPTER 3: Replacing notebook components 82 6 Carefully remove the power button board and turn in over to access the cable. 7 Disconnect the cable from the power button board and remove it from the system. 8 Reconnect the cable to the new power button board and replace it back to the system. 9 Replace the screw that was remove in step 5 . 10 Reinst[...]

www.packardbell.com 83 Replacing the LCD p anel assembly T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) T o replace the LCD panel assembly: 1 Complete the steps in “Prep aring the notebook” on page 51 . 2 If the notebook has a w[...]

CHAPTER 3: Replacing notebook components 84 8 Remove the tape securing the LCD and microphone cables. 9 Disconnect the LCD and microphone c ables from their system board connectors. 10 If the notebook has a wireless card installed, note the antenna cable routing for later reference and then release th e antenna cables from the palm rest. If there?[...]

www.packardbell.com 85 11 Pull the antenna cables from underneath the computer and release them from the latches. 12 Remove the top hinge screws securing the LCD assembly . 13 Lift the LCD p anel assembly up and away from the notebook.[...]

CHAPTER 3: Replacing notebook components 86 14 Position the new LCD panel assembly on the notebook, and then secure it with the hinge screws removed in step 12 . 15 If the notebook has a wireless card installed, proceed to step 17 to arrange the antenna cables. 16 If there’s no wireless card inst alled, proceed to step 18 . 17 Refer to the antenn[...]

www.packardbell.com 87 Replacing the p alm rest T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 black M2.5×8 (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) T o replace the palm rest: 1 Complete the steps i[...]

CHAPTER 3: Replacing notebook components 88 9 Remove the 3 screws securing the palm rest to the base side. 10 Disconnect the DC-in cable from the syst em and release the cable from the latches. 11 Disconnect the left speaker cable from REAR2 connector and release it from the latch.[...]

www.packardbell.com 89 12 Disconnect the touchpad board and t ouchp ad button board cables from TP335 and FP2 connectors. 13 Carefully pry loose the palm rest from the system and lift the p alm rest from the system. 14 Place the new palm rest assembly on top of the base enclosure and press it down on all sides until it snaps into place. 15 Reconnec[...]

CHAPTER 3: Replacing notebook components 90 Replacing the touchp ad board T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 black M2.5×8 (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) T o replace the touchpa[...]

www.packardbell.com 91 9 Remove the touchpad board cable from the p a lm rest. 10 Note the orientation of the touchp ad board for later reference in installing the new touchpad board.[...]

CHAPTER 3: Replacing notebook components 92 11 Insert a small flat-blade screwdriver or non-marring scribe between the touchpad board and the p alm rest’s under side, and carefully pry the board loose. 12 Remove the touchpad board from the p alm rest. 13 Observing the same orientation as the old touchp ad board, secure the new board on the palm r[...]

www.packardbell.com 93 18 Reinstall the keyboard by following the instructions in “Replacing the keyboard” on page 77 . 19 If you have disconnected any wirele ss antennas, reconnect them now . 20 Replace the bay cover , then tighten the cover screws. 21 Reinstall the battery .[...]

CHAPTER 3: Replacing notebook components 94 Replacing the touchp ad button board T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 black M2.5×8 (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) • 2 chrome M2?[...]

www.packardbell.com 95 8 Disconnect the cable from the t ouchpad button board connector . 9 Remove the touchpad button board from the p alm rest. 10 Replace the new touchpad button board on the p alm rest. 11 Connect the cable to the touchpad button board connector . 12 Replace the screws that was remove in step 7 . 13 Reinstall the p alm rest by f[...]

CHAPTER 3: Replacing notebook components 96 Replacing the USB board T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 black M2.5×8 (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) • 1 chrome M2×4 (USB board[...]

www.packardbell.com 97 7 Disconnect the USB board cable from the USBCN1 on the system board and release the cable from the latch. 8 Remove the USB board screw . 9 Release from latch and remove the USB board from the base enclosure.[...]

CHAPTER 3: Replacing notebook components 98 10 Place the new USB board in the base enclosure; fix it to the latch and secure it with the screw removed in step 8 . 11 Connect the USB board cable to the new USBCN1 on the system board. 12 Reinstall the p alm rest by following the instructions in “Replacing the palm rest” on page 87 . 13 Reinstall [...]

www.packardbell.com 99 Replacing the Bluetooth module T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 black M2.5×8 (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) T o replace the Bluetooth module: 1 Complet[...]

CHAPTER 3: Replacing notebook components 100 8 The Bluetooth module is glued to the system board. Carefully pry loose the Bluetooth module from the system board us ing a flat blade screw driver or a plastic scribe. 9 Secure the new Bluetooth module on the system board and connect the Bluetooth cable to it. 10 Reinstall the p alm rest by following t[...]

www.packardbell.com 101 Replacing the modem board T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 black M2.5×8 (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) • 2 chrome M2×4 (modem board) T o replace th[...]

CHAPTER 3: Replacing notebook components 102 8 Carefully lift up the modem board to re move it from the port on the system board; then turn it over to access the cable. 9 Disconnect the cable from the modem board. 10 Connect the cable to the new modem b oard and connect it to the port on the system board. 11 Secure the new modem board with the scre[...]

www.packardbell.com 103 Replacing the coin-cell battery T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 black M2.5×8 (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) T o replace the coin-cell battery: 1 Comp[...]

CHAPTER 3: Replacing notebook components 104 8 Gently push down the new coin-cell batte ry to latch it into the system board. 9 Reinstall the p alm rest by following the instructions in “Replacing the palm rest” on page 87 . 10 Reinstall the LCD p anel assembly by following the instructions in “Replacing the LCD panel assembly” on p age 83 [...]

www.packardbell.com 105 Replacing the dc-in cable T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 black M2.5×8 (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) T o replace the dc-in cable: 1 Complete the ste[...]

CHAPTER 3: Replacing notebook components 106 9 Reinstall the p alm rest by following the instructions in “Replacing the palm rest” on page 87 . 10 Reinstall the LCD p anel assembly by following the instructions in “Replacing the LCD panel assembly” on p age 83 . 11 Reinstall the keyboard cover by following the instructions in “Replacing t[...]

www.packardbell.com 107 Replacing the system board T ools you need to complete this task: Screws removed during this task: • 1 chrome M2×4 (wireless card) • 1 chrome M2×4 (hard drive 1) • 1 chrome M2×4 (hard drive 2) • 1 chrome M2×4 (optical drive) • 2 black M2x4 (optional VGA card) • 1 chrome M2x4 (power button board) • 2 black M[...]

CHAPTER 3: Replacing notebook components 108 9 Remove the CPU by following the instructions in “Replacing the CPU” on page 73 . 10 If the system comes with a VGA board, remove the VGA board by following the instructions in “Replacing the VGA board (for discrete models)” on page 75 . 11 Remove the keyboard by following the instructions in ?[...]

www.packardbell.com 109 21 Remove the one screw securing the system board to the base panel. 22 Carefully lift the right side of the sy stem board and slide it out of the base panel. 23 Replace the new system board into the base panel. 24 Secure the new system board with the screws that was remove in step 21 . 25 Reconnect the subwoofer cable to th[...]

CHAPTER 3: Replacing notebook components 110 29 Reconnect the USB board cable by following the instructions in “Replacing the USB board” on page 96 . 30 Replace the palm rest by following the instructions in “Replacing the p alm rest” on page 87 . 31 Replace the LCD panel assembly by following the instructions in “Replacing the LCD panel [...]

www.packardbell.com 111 Replacing the lef t and right speakers T ools you need to complete this task: Screws removed during this task: • 1 chrome M2×4 (wireless card) • 1 chrome M2×4 (hard drive 1) • 1 chrome M2×4 (hard drive 2) • 1 chrome M2×4 (optical drive) • 2 black M2x4 (optional VGA card) • 1 chrome M2x4 (power button board) ?[...]

CHAPTER 3: Replacing notebook components 112 4 Remove the any adhesive tapes securing the speaker cables. 5 Remove the 3 screws securing the left and right speaker to the base p anel. 6 Replace the new left and right speakers to the base p anel. 7 Secure the left and right speaker with the 3 screws that was remove in step 5 .[...]

www.packardbell.com 113 8 Replace the system board by following steps 23 to 44 in “Replacing the system board” on page 107 . 9 Replace the bay cover , then tighten the cover screws. 10 Reinstall the battery .[...]

CHAPTER 3: Replacing notebook components 114 Replacing the subwoofer T ools you need to complete this task: Screws removed during this task: • 1 chrome M2×4 (wireless card) • 1 chrome M2×4 (hard drive 1) • 1 chrome M2×4 (hard drive 2) • 1 chrome M2×4 (optical drive) • 2 black M2x4 (optional VGA card) • 1 chrome M2x4 (power button bo[...]

www.packardbell.com 115 4 Remove the 2 screws securing the subwoofer to the base panel. 5 Lift to remove the subwoofer from the base p anel. 6 Replace the new subwoofer on the base panel. 7 Secure the new subwoofer with the 2 screws that was remove on step 4 . 8 Replace the system board by following steps 23 to 44 in “Replacing the system board?[...]

CHAPTER 3: Replacing notebook components 116 Replacing the LCD front p anel T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 black M2.5×8 (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) T o replace the LCD f[...]

www.packardbell.com 117 Note: The LCD front panel is glued to th e LCD panel by a double-sided adhes ive t ape. When re placing back the LCD front panel, don’t forget to replace the double-s ided adhesive tape that might be destroyed while removing the it. 7 T urn over the LCD front panel as shown. 8 Remove the microphone from the LCD front panel[...]

CHAPTER 3: Replacing notebook components 118 16 Reinstall the battery .[...]

www.packardbell.com 119 Replacing the inverter board T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 M2.5×8 black (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) • 1 chrome M2×3 (inverter board) T o repl[...]

CHAPTER 3: Replacing notebook components 120 8 T urn over the inverter board to access the cables. 9 Disconnect the cables from the inverter board. 10 Connect the cables that was remove in step 9 to the new inverter board. 11 T urn over the inverter board and secure it to the LCD panel lid with the screw that was remove in step 7 . 12 Replace the L[...]

www.packardbell.com 121 Replacing the LCD T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 M2.5×8 black (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) • 1 chrome M2×3 (inverter board) • 4 black M2.5x6 [...]

CHAPTER 3: Replacing notebook components 122 8 Disconnect the cable from the webcam. 9 Remove the 8 screws from the left and right hinges on the LCD. 10 Remove the adhesive tape near the webcam area.[...]

www.packardbell.com 123 11 Remove the LCD from the LCD assembly lid. 12 Remove the 6 screws from the left and right LCD p anel hinge brackets to remove it. 13 Lay the LCD on its front to access the LCD cable.[...]

CHAPTER 3: Replacing notebook components 124 14 Detach the portion of the LCD cabl e that is glued to the LCD p anel. 15 Detach the adhesive t ape near the LCD cable connector . 16 Disconnect the LCD cable from the connector .[...]

www.packardbell.com 125 17 Connect the LCD cable to the connector on the new LCD panel and replace the tapes that might be destroyed when removing the LCD cable. 18 T urn the LCD on its back and secure the left and right LCD bracket with that screws that were removed in step 12 . 19 Place the new LCD on the LCD assembly lid and replace the tape rem[...]

CHAPTER 3: Replacing notebook components 126 Replacing the LCD p anel hinge brackets T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 M2.5×8 black (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) • 1 chrome[...]

www.packardbell.com 127 11 Replace the inverter board by following the instructions in “Replacing the inverter board” on page 1 19 . 12 Replace the LCD front panel by following the instructions in “Replacing the LCD front panel” on p age 1 16. 13 Reinstall the LCD p anel assembly by following the instructions in “Replacing the LCD panel a[...]

CHAPTER 3: Replacing notebook components 128 Replacing the microphone T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 M2.5×8 black (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) T o replace the microphone:[...]

www.packardbell.com 129 9 Replace the new microphone into the LCD front panel. 10 Replace the LCD front panel by following the instructions in “Replacing the LCD front panel” on p age 1 16. 11 Reinstall the LCD p anel assembly by following the instructions in “Replacing the LCD panel assembly” on p age 83 . 12 Reinstall the keyboard cover b[...]

CHAPTER 3: Replacing notebook components 130 Replacing the webcam T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 M2.5×8 black (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) T o replace the webcam: 1 Compl[...]

www.packardbell.com 131 9 Reconnect the cable to the webcam. 10 Replace the LCD front panel by following the instructions in “Replacing the LCD front panel” on p age 1 16. 11 Reinstall the LCD p anel assembly by following the instructions in “Replacing the LCD panel assembly” on p age 83 . 12 Reinstall the keyboard cover by following the in[...]

CHAPTER 3: Replacing notebook components 132 Replacing the antennas T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 M2.5×8 black (palm rest - base side) • 3 black M2.5×8 (palm rest - top side) • 1 chrome M2×3 (inverter [...]

www.packardbell.com 133 9 Release the antenna cables from t he aluminium adhesive tapes securing them and then carefully pry loos e the left and right antennas. 10 Secure the new antenna on the LCD as sembly lid and route their cables underneath the adhesive tabs. 11 Replace the LCD front panel by following the instructions in “Replacing the LCD [...]

CHAPTER 3: Replacing notebook components 134 Replacing the LCD assembly lid T ools you need to complete this task: T ools you need to complete this task: Screws removed during this task: • 2 black M2.5×8 (LCD panel hinges - bottom) • 2 black M2.5×8 (LCD panel hinges - top) • 13 M2.5×8 black (palm rest - base side) • 3 black M2.5×8 (palm[...]

www.packardbell.com 135 8 Remove the LCD by following the instructions in step 8 to step 12 in “Replacing the LCD” on page 121 . 9 Place the LCD on the new LCD assembly lid and follow the instruction in “Replacing the LCD” on page 121 to secure the LCD. 10 Replace the LCD front panel by following the instructions in “Replacing the LCD fro[...]

CHAPTER 3: Replacing notebook components 136[...]

CHAP TER 4 137 T roubleshooting • Diagnosing problems • System test procedures • Power -On Self-T est (POST) error message • Index of error messages • Phoenix BIOS beep codes • Symptom-to-FRU error messages • Intermittent problems • Undetermined problems[...]

CHAPTER 4: Troubleshooting 138 Diagnosing problems Use the following procedure as a gu ide for diagnosing notebook problems. 1 Obtain the failing symptoms in as much det ail as possible. 2 V erify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3 Use the following table with the[...]

www.packardbell.com 139 System test procedures T esting the optical drive Use the following procedure to isolate a pr oblem in an optical drive controller , driver , or drive. T o test the optical drive: 1 Boot from the diagnostics diskette and start the diagnostics program. 2 Run the CD-ROM T est and see if the test completes successfully . 3 Foll[...]

CHAPTER 4: Troubleshooting 140 T esting the memory Memory errors can stop your programs, show error messages on the screen, or hang the system. T o test the memory: 1 Boot from the diagnostics diskette and start the diagnostics program. 2 Run the Memory T est and see if the test completes successfully . 3 Press F2 in the test items. 4 Follow the in[...]

www.packardbell.com 141 • If the voltage is not correct, replace the power adapter . • If the voltage is within the range, do the following: – Replace the system board. – If the problem is not corrected, see “Undetermined problems” on page 157 . – If the power-on indicator does not light up, check the power adapter ’s power cord for[...]

CHAPTER 4: Troubleshooting 142 T esting the touchp ad If the touchpad doesn’t work, do the followi ng actions one at a time to correct the problem. T o test the touchpad: 1 Reconnect the touchpad cables. 2 Replace the touchpad. 3 Replace the system board. After you use the touchp ad, the pointer may drift on the screen for a short time. This self[...]

www.packardbell.com 143 Power-On Self-T est (POST) error message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. This index can also help you determine the next possible FRU to be replaced when servicing a notebook. If the symptom is not listed, see “Undetermined problems” o[...]

CHAPTER 4: Troubleshooting 144 Index of error messages Error codes Error messages Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes are shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxx x:xxxxh (R:xxxxh, W:xxxxh) 07[...]

www.packardbell.com 145 System battery is dead - Replace and run Setup T est or replace the CMOS battery , run the BIOS Setup Utility to reconfigure system time, th en reboot the system. System CMOS checksum bad - Default configuration used T est or replace the CMOS battery , run the BIOS Setup Utility to reconfigure system time, th en reboot the s[...]

CHAPTER 4: Troubleshooting 146 No-beep error messages Invalid System Configuration Data • T est or replace the BIOS ROM. • T est or replace the system board. I/O device IRQ conflict • Run “Load Setup Defa ults” using the BIOS Setup Utility , then reboot the notebook. • T est or replace the CMOS batter y , run the BIOS Setup Utility to r[...]

www.packardbell.com 147 Phoenix BIOS beep codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POS[...]

CHAPTER 4: Troubleshooting 148 2Eh 1-3-4-3 RAM failure on data bit s xxxx of low byte of memory bus 2Fh Enable cache before system BIOS shadow 30h 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus 32h T est CPU bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h W arm start shut down 38h Shadow system BIOS ROM 3Ah Autosiz[...]

www.packardbell.com 149 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode (SMM) area 6Ah Display external L2 cache size 6Bh Load custom defaults (optional) 6Ch Display shadow-area message 6Eh Display possible high address for UMB recovery 70h Display error [...]

CHAPTER 4: Troubleshooting 150 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long, tw o short beeps on checksum failure. 99h Check for SMART drive (optional) 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine (optional) 9Eh Enable har[...]

www.packardbell.com 151 C2h Initialize error logging C3h Initialize error display function C4h Initialize system error handler C5h PnPnd dual CMOS (optional) C6h Initialize notebook docking (optional) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) D2h Unknown interrupt E0h Initialize the chip set E1[...]

CHAPTER 4: Troubleshooting 152 F6h Clear Huge Segment F7h Boot to Full DOS Code Beeps POST Routine Description[...]

www.packardbell.com 153 Symptom-to-FRU error messages LCD Power Symptom / Error Action in Sequence • The LCD backlight doesn't work. • The LCD is too dark. • The LCD brightness cannot be adjusted. • The LCD contrast cannot be adjusted. • Run “Load Setup Defaults” usin g the BIOS Setup Utility , then reboot the notebook. • Recon[...]

CHAPTER 4: Troubleshooting 154 Memory Card Memory Sound Power management Symptom / Error Action in Sequence The notebook cannot detect the memory card. • T est or replace the system board. Memory card reader slot pin is damaged. • T est or replace the system board. Symptom / Error Action in Sequence Memory count (size) appears different from ac[...]

www.packardbell.com 155 Devices Keyboard and touchpad The battery fuel gauge in Windows doesn’t go higher than 90%. • Remove the battery pack and let it cool for two hours. • Refresh the battery (use only battery power until the notebook turns off, then charge the battery). • T est or replace the battery pack. • T est or replace the syste[...]

CHAPTER 4: Troubleshooting 156 Intermittent problems Intermittent system hang problems can be c aused by a variety of reasons that have nothing to do with a hardware defect. These reasons include: cosmic radiation, electrostatic discharge, or sof t ware errors. FRU replacement should be considered only when a recurring problem exists. T o analyze a[...]

www.packardbell.com 157 Undetermined problems If the diagnostic test may not identify whic h adapter or device failed, which installed devices are incorrect, whether a short circui t is suspected, or whether the system is inoperative. Use these procedures to isolate the failing FRU (do not isolate a non-defective FRU). T o isolate a failing FRU: 1 [...]

CHAPTER 4: Troubleshooting 158[...]

CHAP TER 5 159 System board layout • EasyNote DT85 system board[...]

CHAPTER 5: System board layout 160 EasyNote DT85 system board T op view Number Descriptions 1 HDMI port 2 VGA port 3 Ethernet LAN port 4 Line-in jack 5M i c - i n j a c k 6 Headphone-in jack 7 ExpressCard slot 8 Coin-cell battery[...]

www.packardbell.com 161 Bottom view Number Descriptions 1 DIMM slot 1 2 DIMM slot 2 3 CPU socket 4 VGA daughter board slot 5 5-in-1 card reader slot 6 HDD 1 connector 7 Mini-card slot 8 Wireless LAN card slot[...]

CHAPTER 5: System board layout 162[...]

CHAP TER 6 163 FRU (Field-Replaceable Unit) list • Introduction • Exploded diagram • FRU list[...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 164 Introduction This chapter gives you the FRU (field -replaceable-unit) listing in global configurations of this model. Refer to th is chapter whenever ordering for part s to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should check the most up-to[...]

www.packardbell.com 165 Exploded diagram NO. Part NO. Description Q'ty REV . Remark 1 60.4DW08.001 ASSY LCD P ANEL IMR 1X1 SJM80 1 A01 2 50.4DW08.001 SJM80 LCD Cable SINGLE HT 1 A01 3 Camera module 1 4 Inverter module 1 5 LCD module 1 6 23.42274.001 MICROPHONE SJM80 XINGMENG 1 7 33.4DW08.001 Hinge L SJM80 LH 1 A01 8 33.4DW06.001 Hinge R SJM80 [...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 166 FRU list Category Part Name Description Part No. ADAPTER ADAPTER 90W DEL T A ADP-90SB BBGE BLUE L V4 LED LF ADP 90W 19V 3P ADP-90SB BBGE AP .09001.024 ADP APTER 90W 19V 3PIN HIPRO HP-A0904A3 B1LF L V5 LED LF BLUE ADP 90W 19V 3P HP-A0904A3 B1LF AP .0900A.005 BA TTERY BA TTER Y SANYO AS-2007B LI-ION 4S[...]

www.packardbell.com 167 TOUCHP AD SYNAPTICS TM00372-027 TOUCHP AD SYNAPTICS TM00372-027 56.A YP01.001 MUL TI-MEDIA BOARD RIGHT CAP ACITIVE BUTTON NS-SJM80-R V 55.BCR01.002 MUL TI-MEDIA BOARD LEFT CAP ACITIVE BUTTON NS-SJM80-L V 55.BCR01.003 WIRELESS LAN BOARD 512AN_MMWG SHIRLEY PEAK 5100 MM#895361 WLAN 802.1 1ABGN SHIRLEYPEAK1* 2 KI.SPM01.003 WIREL[...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 168 INVERTER BOARD 18" DARFON VK.22256.101 REV .B INVERTER DL VK.22256.101 Rev .B 19.A YP01.002 MUL TI-MEDIA BOARD CABLE RIGHT C.A. MMB R FFC SJM80 TR 50.BCR01.002 MUL TI-MEDIA BOARD CABLE RIGHT C.A. MMB R FFC SJM80 JH 50.BCR01.002 MUL TI-MEDIA BOARD CABLE LEFT C.A. MMB L FFC SJM80 TR 50.BCR01.003 M[...]

www.packardbell.com 169 POWER CORD 3A 250V 3PIN UK CODE UK 2.5A 250V 3P BK 27.01518.541 POWER CORD 5A 250V 3PIN UK BK CODE 5A 250V 3P UK BK 27.031 18.001 POWER CORD 7A 125V 2PIN JAP AN CODE JAP AN 7A 125V 2P BK 27.01518.551 POWER CORD 10A 3PIN BK DENMARK CODE DENMARK 2.5A 250V 3P BK 27.01518.561 POWER CORD 10A 250V 3PIN DENMARK BK CODE 10A 250V 3P [...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 170 POWER CORD ACA / ACNZ POWER CODE ACA / ACNZ ANNIE 27.03218.021 POWER CORD 7.5A 250V 3P AUSTRALIA BK CODE 7.5A 250V 3P AUSTRALIA BK 27.03218.051 POWER CODE 7A 125V 2PIN JAP AN CODE 7A 125V JAP AN 2PIN BK 27.03518.161 CASE/COVER/BRACKET ASSEMBL Y NEW CARD DUMMY CARD CVR NEW CARD DUMMY CARD SJM80 42.BCR[...]

www.packardbell.com 171 UPPER CASE BLACK W/TOUCHP AD CABLE & TOUCH P AD BUTTON BOARD CABLE W/O FINGER PRINT HOLE ASSY UCASE W/O FP SJM80 60.BCR01.002 LOWER CASE W/DC-IN CABLE & MODEM CABLE & SPEAKER W/O TV HOLE ASSY LCASE W/O TV SJM80 60.BCR01.001 SPEAKER SPEAKER P ACK RIGHT & LEFT SPEAKER R&L SJM80 FG 23.BCR01.001 SPEAKER P ACK[...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 172 DVD-RW SUPER-MUL TI MODULE 8X SA T A ODD NSM8XS SUPER-MUL TI DRIVE 6M.BCR01.001 ODD TOSHIBA SUPER-MUL TI DRIVE 12.7MM TRA Y DL 8X SA T A TS-L633B LF W/O BEZEL ODD SM SA T A 12.7 TL TS-L633B KU.00801.030 ODD HLDS SUPER-MUL TI DRIVE 12.7MM TRA Y DL 8X G T20N LF W/O BEZEL SA T A ODD SM SA T A 12.7 TL HL[...]

www.packardbell.com 173 CPU INTEL CORE2DUAL P7450 2.13G 3M 1066 TJ NOVT IC CPU PENRYN P7450 2.13G PGA KC.74501.DPP CPU INTEL CORE2DUAL P7550 PGA 2.26G 3M 1066 R-0 IC CPU PENRYN P7550 2.26G PGA KC.75501.DPP CPU INTEL CORE2DUAL P8600 2.4G 3M 1066 25W R-0 IC CPU PENRYN P8600 2.4G PGA KC.86R01.DPP CPU INTEL CORE2DUAL P8600 PGA 2.4G 1066 25W 3M IC CPU P[...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 174 HDD 160GB 5400RPM 2.5" SA T A WD WD1600BEVT -22ZCT0 FW:1 1.01A1 1 HDD 160GB WD WD1600BEVT -22 ZCT0 KH.16008.022 HDD 2.5" 5400RPM 250GB SEAGA TE ST9250315AS W YAT T S ATA L F F/W:0001SDM1 HDD 250GB SEAGA TE ST9250315AS KH.25001.016 HDD 250GB 5400RPM SA T A TOSHIBA LIBRA-BS MK2555GSX F/W:FG00[...]

www.packardbell.com 175 HDD BRACKET ASSY 60 HDD BRK BB2 33.A YP01.002 HEA TSINK CPU HEA TSINK DISCRETE W/F AN ASSY THERMAL FOXCONN PX SJM80 60.BCR01.003 CPU HEA TSINK UMA W/F AN ASSY THERMAL FOXCONN SJM80 60.BC801.001 KEYBOARD KEYBOARD 100KEYS GP7T SJV70/SJV50 INTERNAL17 ST ANDARD BLACK FRENCH KB MP-07F36F0-442 4H FR 100GP7T KB.I170G .094 KEYBOARD [...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 176 KEYBOARD 100KEYS GP7T SJV70/SJV50 INTERNAL17 ST ANDARD BLACK PORTUGUESE KB MP-07F36P0-442 4H PT 100GP7T KB.I170G .102 KEYBOARD 100KEYS GP7T SJV70/SJV50 INTERNAL17 ST ANDARD BLACK DANISH KB MP-07F36DK-442 4H DK 100GP7T KB.I170G .092 KEYBOARD 100KEYS GP7T SJV70/SJV50 INTERNAL17 ST ANDARD BLACK IT ALIAN[...]

www.packardbell.com 177 KEYBOARD 100KEYS GP7T SJV70/SJV50 INTERNAL17 ST ANDARD BLACK CZECH/SLOV AK KB MP-07F36CS-442 4H CZK100GP7T KB.I170G .090 KEYBOARD 100KEYS GP7T SJV70/SJV50 INTERNAL17 ST ANDARD BLACK BELGIUM KB MP-07F36B0-442 4H BE 100GP7T KB.I170G .088 KEYBOARD 100KEYS GP7T SJV70/SJV50 INTERNAL17 ST ANDARD BLACK BRAZILIAN PORTUGUESE KB MP-07[...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 178 CAMERA 1.0M SUYIN CN1014-S36B-OV01-1 CAMERA 1M CN1014-S36B-O V01-1 57.PCC01.002 LCD BRACKET RIGHT W/HINGE HINGE R SJM80 LH 33.BCR01.001 LCD BRACKET RIGHT W/HINGE HINGE R SJM80 SZS 33.BCR01.001 LCD BRACKET LEFT W/HINGE HINGE L SJM80 LH 33.BCR01.002 LCD BRACKET LEFT W/HINGE HINGE L SJM80 SZS 33.BCR01.0[...]

www.packardbell.com 179 MICROPHONE MICROPHONE SJM80 XINGMENG 23.BCR01.003 MICROPHONE MICROPHONE SJM80 GOERTEK 23.BCR01.003 INVERTER BOARD 18" DARFON VK.21 189.A01 INVERTER 18" VK.21 189.A01 19.A YP01.001 LCD/CAMERA CABLE FOR SINGLE LAMP C.A. LCD SINGLE LAMP SJM80 HT 50.BCR01.004 LCD/CAMERA CABLE FOR SINGLE LAMP C.A. LCD SINGLE LAMP SJM80 [...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 180 SODIMM 1GB DDRIII 1066MHZ MICRON MT8JSF12864HY -1G1D1 SODIMM 1G MT8JSF12864HY -1G1D1 KN.1GB04.003 SODIMM 1GB DDRIII 1066MHZ ELPIDA EBJ1 1UE6BAU0-AE-E LF 64*16 0.07UM SODIMM 1G EBJ1 1UE6BAU0- AE-E KN.1GB09.009 SODIMM 1GB DDRLLL 1066MHZ ELPIDA EBJ1 1UE6BBS0-AE-F SODIMM 1G EBJ1 1UE6BBS0- AE-F KN.1GB09.0[...]

www.packardbell.com 181 SCREW M2.5X4L NI NYLOK SCRW M2.5X4L NI NYLOK 86.00H36.534 SCREW M2*4 W AFER NI SCRW M2*4 W AFER NI 86.9A552.4R0 SCREW M2.5*3 W AFER NI SCRW M2.5*3 W AFER NI 86.9A553.3R0[...]

CHAPTER 6: FRU (Field-Replaceable Unit) list 182[...]

APPENDIX A 183 Model definition and configuration[...]

APPENDIX A: 184 EasyNote DT85 Common to all model configurations are: • Camera: 0.3M DV • Card reader: 5-in-1 built-in • Adapter: 65W • LCD: 15.6 WXGA LED-backlit Model RO Country Acer Part No Description CPU VGA Chip VRAM 1 Memory 1 Memory 2 HDD 1(GB) ODD Wireless LAN Bluetooth Battery ENTJ65-424G32M n EMEA Portug al LX.B750Y .00 1 ENTJ65-[...]

www.packardbell.com 185 ENTJ65-744G50B n WW WW S2.B610Y .00 3 ENTJ65-744G50Bn VHB32BWW1 N10MGE1512Cck8 2*2G/500_L/BT/6L2.8/5R /CB_n2_0.3D_GEc_EN1 1 C2DP7450 N10MGE 1 512M- DDR2 (64*16 *4) SO2G BII6 SO2G BII6 N500GB5.4K S NBDCB4 XS SP1x2M MW BT 2.0 6CELL2.8 ENTJ65-744G50M n WW WW S2.B610Y .00 2 ENTJ65-744G50Mn VHB32BWW1 N10MGE1512Cck8 2*2G/500_L/BT/[...]

APPENDIX A: 186 ENTJ65-643G32M n EMEA Portug al LX.B760X.00 1 ENTJ65-643G32Mn VHP32BTPT1 UMACck8 2G+1G/320/6L/5R/CB_n 2_0.3D_GEc_PT44 EasyNote_TJ65-BT - 206 PT C2DT6400 UMA N SO2G BII6 SO1G BII6 N320GB5.4K S NSM8XS SP1x2M MW N 6CELL2.2 ENTJ65-644G32M n EMEA Portug al LX.B760X.00 2 ENTJ65-644G32Mn VHP32BTPT1 UMACck8 2*2G/320/6L/5R/CB_n2_ 0.3D_GEc_PT[...]

www.packardbell.com 187[...]

APPENDIX A: 188[...]

APPENDIX B 189 T est compatible components • Introduction • Microsoft® W indows V ista® Environment T est[...]

APPENDIX B: Test compatible components 190 Introduction This notebook’s comp atibility is tested and verified by Acer ’ s internal testing department. All of it s system functions are tested under Windows Vista ® , Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for component s, adapter cards, and peripherals wh[...]

www.packardbell.com 191 Microsof t ® Windows V ista ® Environment Te s t Item S pecification CRT Port T est CRT monitor ViewSonic 19" CR T VCDTS23283-2G Monitor ViewSonic Professional Series G220 21" Monitor Philips 109P 19” Monitor MAG 810FT II 19” Monitor LCD monitor V iewSonic 19" LCD V A 1912W Monitor ViewSonic 20" LCD[...]

APPENDIX B: Test compatible components 192 USB game pad / joystick ALPS USB Game Pad Microsoft SideWinder Plug & Play GamePad Logitech Freedom 2.4GHz cordless Logitech WingMan USB Extreme Digital 3D Joystick Microsoft USB Side Winder Game pa d Saitek P2500 Rumble Force Pad Logitech WingMan Formula (warrior) Joystick Logitech Freedom cordless jo[...]

www.packardbell.com 193 Item S pecification Multimedia Card T est SD/Mini SD/Micro SD card SanDisk Secure Digital Card 256MB A-DA T A Secure Digital Card 4GB 150X Kingston SDHC 8GB Class6 T ranscend SD 512MB T ranscend 150X Ultra Speed SD 4GB T ranscend SD HC 4GB A-DA T A 150X Turbo SD 4GB A-DA T A miniSD 512MB KINGMAX mini SD Adapter+512MB Mini SD[...]

APPENDIX B: Test compatible components 194[...]

APPENDIX C 195 Online support information[...]

APPENDIX C: Online support information 196 Online Support Information This appendix describes online technical support services available to help you repair your Packard Bell product s. If you are a distributor , dealer , ASP or TPM, please refer your technical queries to your local Acer branch office. Acer branch of fices and regional business uni[...]

197 Index A AC adapter specifications 16 antennas, replace 132 application key 24 arrow keys 24 audio controller 7 next track 25 play/pause button 25 previous track 25 specifications 11 stop button 25 B backlight control 25 battery remove 54 specifications 16 bay cover remove 55 BIOS crisis disk 41 BIOS flash 42 BIOS recovery BIOS flash 42 crisis d[...]

Index 198 intermittent problems 156 Internet chat programs 27 K Key Communication 22 keyboard keys 24 specifications 13 keyboard cover replace 77 keyboard or auxiliary input device check 139 keys application 24 arrow 24 directional 24 Fn 24 function 24 Hybrid Sleep 25 navigation 24 Sleep 25 system 24 Windows 24 L LCD replace 121 specifications 10 L[...]

199 www.gateway.com play/pause button 25 previous chapter 25 stop button 25 volume mute 25 W webcam specifications 15 usage 27 Windows key 24 wired LAN specifications 14 wireless card replace 58 wireless LAN specifications 14[...]

Index 200[...]

[...]

MAN SJV -80 SVC GDE R1 06/09[...]