Acer Aspire X3810-B1041 manual

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Table of contents for the manual

  • Page 1

    Acer Aspire X3810/X5810 Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

  • Page 2

    ii Revision History Please refer to the table below for the updates ma de on this service guide. Date Chapter Up dates[...]

  • Page 3

    iii Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

  • Page 4

    iv Disclaimer The information in this guide is subject to ch ange without notice. Acer Incorporated makes no representations or warranties, either e xpressed or implied, w ith respect to th e contents hereof and specifically disclaims any warrantie s of merchantability or fitness for any particular purpose. Any Acer Incorporated software described [...]

  • Page 5

    v Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional informati on related to the current topic. W ARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures t[...]

  • Page 6

    vi Service Guide Coverage This Service Guide provides you with all technica l information relating to the BASIC CONFIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product competitiveness, your regional office MA Y have decided to extend the func tionality of a machine (e[...]

  • Page 7

    vii System Tour 1 Features 1 System Compon ents 4 Front Panel 4 Rear Panel 6 Internal Components 7 System LED Indicat ors 8 System Utilities 9 CMOS Setup Utility 9 Entering CMOS setup 10 Navigating Through the Setup Utility 10 Setup Utility Menus 11 BIOS Recovery 29 System Disassembly 31 Disassembly Requirements 31 Pre-disassembly Procedure 32 Main[...]

  • Page 8

    viii System Configuration 65 CMOS 66 Miscellaneous 66 USB eModule Error Messages 67 SMBIOS eModule Error Messages 67 CPU eModule Error Messages 67 MPS Table (Multi-proce ssor) eModule Error Message s 67 Online Support Inform ation 68 System Block Diagram and Board Layout 69 System Block Diagram 69 Board Layout 70 Mainboard 70 System Jumper 72 FRU ([...]

  • Page 9

    Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: NOTE: The features listed i n this section is for your re ference only . The exact conf iguration of the system depends on the model purchased. Processor  Intel Pentium Core 2 Quad Q6 600/Q8200/Q8 3 00/Q9300/Q9400/Q9550/Q9 650 processor  Intel Pentium Core 2 Duo [...]

  • Page 10

    2 Chapter 1 PCI I/O  One PCI Express x16 bus slot  One PCI Express x1 bus slot I/O ports  Front  Three USB 2.0 port s  Memory S tick  Memory S tick PRO  Secure Digital (SD) Card  miniSD Card  Headphone/speaker-out/line-out jack  Microphone-in jack  CFI/II (CompactFlash T ype I/II) slot  Rear  PS/2 keyboard por[...]

  • Page 11

    Chapter 1 3 Dimension and weight  Dimension (DxWxH): 265 x 100 x 362 mm (with bezel)  Weight (estimate): 5.6 kg (MVB SKU)[...]

  • Page 12

    4 Chapter 1 System Components This section is a virtual tour of th e sy stem’s interior and exterior components. Front Panel X3810 No. Icon Component 1 HDD activity indicator 2 Optical drive bay door 3 Drive bay door eject button Press to open drive bay door and access the optical drive. 4 Media card re ader 5 USB 2.0 port s 6 Headphone/S peaker-[...]

  • Page 13

    Chapter 1 5 X5810 No. Icon Component 1 Power button/power indicator 2 Optical drive bay door 3 Front I/O cover open/close icon Press beneath the icon (on the cover) to open th e front I/O cover . T o close the door , flip the cover back into place, then press the cover , beneath the icon. 4 Media card re ader 5 USB 2.0 port s 6 Headphone/S peaker-o[...]

  • Page 14

    6 Chapter 1 Rear Panel No. Icon Component 1 Expansion slot (Photo shows graphics card and TV tuner card) 2 Line-out jack 3 Microphone/speaker-out/line-in jack 4S / P D I F p o r t 5e S A T A p o r t 6 USB 2.0 po rts 7 VGA monitor port 8 HDMI port 9 PS2 keyboard port 10 Power connector 1 1 V oltage selector switch 12 Lock slot 13 Key hole 14 PS2 mou[...]

  • Page 15

    Chapter 1 7 Internal Components No. Compon ent 1 HDD drive 2 Optical drive 3 Expansion cards 4 Mainboard 5 Heat sink fan assembly 6 Power supply[...]

  • Page 16

    8 Chapter 1 System LED Indicators This section describ es the different system LED indicators. LED indicator Color LED status Description Power Green On The system has AC power and is powered on. Green Blinking The system is in standby mode. — Off System is not powered on. HDD activity Green On HDD is inst alled and functioning correctly . Green [...]

  • Page 17

    Chapter 2 9 CMOS Setup Utility CMOS setup is a hardware configurat ion program built into the system ROM, called the complementary meta l- oxide semiconductor (CMOS) Setup Utility . Since mo st systems are already properly configured and optimized, there is no need to run this util ity . Y ou will need to run this utility under the following condit[...]

  • Page 18

    10 Chapter 2 Entering CMOS setup 1. T urn on the computer and the monitor . If the computer is already turned on, close all open applicatio ns, then restart the computer . 2. During POST , press Delete . If you fail to press Delete before POST is completed, you will need to restart the computer . The Setup Main menu will be d isplayed showing the S[...]

  • Page 19

    Chapter 2 11 Setup Utility Menus The Setup Main menu includes the following main setup categories.  Product Information  S t andard CMOS Features  Advanced BIOS Features  Advanced Chipset Features  Integrated Peripherals  Power Management Setup  PC Health S t atus  Frequency/V oltage Control  BIOS Security Features  Lo[...]

  • Page 20

    12 Chapter 2 Product Information The Product Information menu disp lays basic information about the syst em. These entries are for your reference only and are not user-configurable. Parameter Description Processor T ype T ype of CPU installed on the system. Processor S peed S peed of the CPU installed on the system. System Memory T otal size of sys[...]

  • Page 21

    Chapter 2 13 Standard CMOS Features Parameter Description Option System Date Set the date following the weekday-month-day-year format. System T ime Set the system time following the hour-minute-secon d format. AHCI Port 0/1/2/3 Displays the status of auto detection of the AHCI device. SA T A Port 1/2 /3 Press Enter to view detailed device informati[...]

  • Page 22

    14 Chapter 2 Advanced BIOS Features Parameter Description Option Quick Boot Allows you to decrease the time it takes to boot the computer by shortening or skipping certain standard booting process. Enabled Disabled Quiet Boot When enabled, the BIOS splash screen displays during startup. When disabled, the diagnostic sc reen d isplays during startup[...]

  • Page 23

    Chapter 2 15 Advanced Chipset Features Parameter Description Option Intel EIST When enabled, this feature allows the OS to reduce power consumption. When disabled, the system operates at maximum CPU speed. Enable d Disabled Intel XD Bit When enabled, the processor disables co de execution when a worm attempts to insert a code in the buffer preventi[...]

  • Page 24

    16 Chapter 2 Integrated Peripherals Parameter Description Option Onboard SA T A Mode Select an operating mode for the onboard SA T A. AHCI Native IDE USB Functions Enables or di sables USB functionality . 12 USB Ports Legacy USB Support Enables or disables support for legacy USB devices. Enabled Disabled USB S torage Emulation When set to Auto, USB[...]

  • Page 25

    Chapter 2 17 Power Management Setup Parameter Description Option ACPI Aware O/S Enables or disables the Advanced Con figuration and Power Management (ACPI) function. Enabled Disabled ACPI Suspend Mode Select an ACPI state. S3 (STR) S1 (POS) Power On by RTC Alarm Enables or disables real time clock (RTC) to generate a wake event. Disabled Enabled Po[...]

  • Page 26

    18 Chapter 2 PC Health Status Parameter Description Option Smart F AN Enables or disables the smart system fan control function. Enabled Disabled[...]

  • Page 27

    Chapter 2 19 Frequency/Voltage Control Parameter Description Option S pread S pectrum Clock Enables or disabl es the reduction of the mainboard’s EMI. Note: Remember to disable the Spread S pectrum feature if you ar e overclocking. A slight jitter can introduce a temporary boost in clock speed causing the overclock ed processor to lock up. Enable[...]

  • Page 28

    20 Chapter 2 Processor Configuration Parameter Description Option Hardware Prefetcher Enables or disables the speculative unit wi thin the processor. Enabled Disabled Adjacent Cache Line Prefetch When Enabled, cache lines are fetc hed in pairs (even line + odd line). When Disabled, only current ca che line requir ed is fetched. Enabled Disabled Max[...]

  • Page 29

    Chapter 2 21 DRAM Configuration Parameter Description Option Memory Hole Remapping Enables or disables remapping of memory . Enabled Disabled DRAM Frequency Sets the memory frequency . Auto 533 MHz 667 MHz 800 MHz 1067 MHz 1333 MHz Configure DRAM Timing by SPD Enables or disables DRAM timing control. Enabled Disabled Memory Hole Set the memory hole[...]

  • Page 30

    22 Chapter 2 Bus Configuration Parameter Description Option USB Functions Set the USB functionality . Disabled 2, 4, 6, 8, 10 or 12 USB ports USB Port Configure Onboard LAN Controller Enables or si ables the onboard ne twork controller . Enabled Disabled Onboard LAN Option ROM Enables or disables the load of embedded option R OM for onboard network[...]

  • Page 31

    Chapter 2 23 GPI09 Configuration S et the GPIO9 function. WOL Enabled High Low HDA Controller Enables or di sables the HDA controller . Enabled Disabled SMBUS Controller Enables or di sables the SMBUS controller . Enabled Disabled SLP_S4# Min. Assertion Width Set the SLP_S4 minimum assert time. 4 to 5 seconds 3 to 4 seconds 2 to 3 seconds 1 to 2 se[...]

  • Page 32

    24 Chapter 2 BIOS Security Features Setting a syste m passw ord 1. Use the up/down arrow keys to select a password parameter (Change Supervisor Password or Change User Password) menu then press Enter . A password box will appear . 2. T ype a password then press Enter . The password may consist up to six al phanumeric characters (A-Z, a-z, 0-9) 3. R[...]

  • Page 33

    Chapter 2 25 Removing a system password 1. Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change User Password) menu then press Enter . 2. Enter the current p assword then press Enter . 3. Press Enter twice without entering anythin g in the password fields.[...]

  • Page 34

    26 Chapter 2 Load Default Settings The Load Default Settings menu allo ws you to load the default settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources cons umption. If you are using low-speed memory chips or other kinds of low-performance co mponents and you choose to load these settings , the system migh[...]

  • Page 35

    Chapter 2 27 Save & Exit Setup The Save & Exit Setup menu all ows you to save change s made and close the Setup Utility .[...]

  • Page 36

    28 Chapter 2 Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility .[...]

  • Page 37

    Chapter 2 29 BIOS Recovery AMIBIOS8 supports a "recovery flash" mode, which can be used to flash update a BIOS from the boot block. This is used to update a BIOS i mage without the need to boot to an o perating system. The following is the process that user should fol low to flash BIOS ROM. 1. Prepare a Disk on Key (DOK) and keep it ready[...]

  • Page 38

    30 Chapter 2[...]

  • Page 39

    Chapter 3 31 This chapter contains step-by-step procedure s on how to disassem ble the desktop computer for ma intenance and troubleshooting. Disassembly Requirements T o disassembl e the computer , you need the following tool s:  Wrist grounding strap and conductive mat for preventing electrostatic discharge  Flat-blade screwdriver  Phili[...]

  • Page 40

    32 Chapter 3 Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. T urn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power ou tlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system. 5. Place the system uni[...]

  • Page 41

    Chapter 3 33 Main Unit Disassembly Screw List Screw Part No. A #6-32 L5 BZN 86.00J07.B60 B M3xL5 BZN 86.1A324.5R0 C #6-32*3/16 NI 86.5A5B6.012 D #6-32 L6 NI 86.00J44.C60 MAIN UNIT FRONT BEZEL MAIN UNIT DISASSEMBL Y SIDE P ANEL CPU Ax2 HEA T SINK F AN ASSEMBL Y POWER SUPPL Y MEMORY MODULES VGA CARD FRONT I/O AND CARD READER BOARD BRACKET MAINBOARD O[...]

  • Page 42

    34 Chapter 3 Removing the Side Panel 1. Perform the pre-disassembly pr ocedure descri bed on page 32. 2. Remove the two screws (A) located on the rear edge of the side panel. 3. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the sl ots on the chassis. 4. Lift the side panel away from the system and pu[...]

  • Page 43

    Chapter 3 35 Removing the Front Bezel 1. Remove the side panel. Refer to the previous section for instructions. 2. Remove the front bezel. (1). Release the front bezel retention tabs from the chassis in terior . (2). Detach the bezel slightly away from the chassis. (3). Disconnect the LED cable from the bezel and remove the bezel. For X5810 model, [...]

  • Page 44

    36 Chapter 3 Removing the Heat Sink Fan Assembly W ARNING: The h eat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel” on page 35. 3. Use a long-nosed screwdriver to lo osen the four screws on the heat sink,[...]

  • Page 45

    Chapter 3 37 Removing the Processor IMPORT ANT : Be fore removing a processor from the mainboard, make sure to create a backup file of all import ant dat a. W ARNING: The processor becomes very hot when the syste m is on. Allow it to cool off first before hand ling. 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel[...]

  • Page 46

    38 Chapter 3 Removing the Optical Drive 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel” on page 35. 3. See “Removing the Heat Sink Fan Assembly” on page 36. 4. See “Removing the Processor” on page 37. 5. Remove the HDD-ODD bracket. (1). Disconnect the data and power cab les from the optica l drive. (2)[...]

  • Page 47

    Chapter 3 39 (3). Lift the HDD-ODD bracket and turn it over . (4). Disconnect the data and power cables from the HDD. (5). Remove the HDD-ODD bracket. 6. Place the bracket on a clean, static-free work surface.[...]

  • Page 48

    40 Chapter 3 7. Remove the two screws (B) from the optical drive. 8. Slide the optical drive out of the drive bay . Screw (Quantity) Color To r q u e Part No. #6-32*3/16 NI (3 Silver 5.5 to 6.5 kgf-cm 86.1A324.5R0[...]

  • Page 49

    Chapter 3 41 Removing the Hard Disk Drive 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel” on page 35. 3. See “Removing the Heat Sink Fan Assembly” on page 36. 4. See “Removing the Processor” on page 37. 5. Remove the HDD-ODD bracket. See “Removing the Optical Drive” on page 38. (1). Place the brack[...]

  • Page 50

    42 Chapter 3 Removing the Power Supply 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel” on page 35. 3. See “Removing the Heat Sink Fan Assembly” on page 36. 4. See “Removing the Processor” on page 37. 5. See “Removing the Optical Drive” on page 38. 6. See “Removing the Hard Disk Drive” on page 4[...]

  • Page 51

    Chapter 3 43 9. Remove the three screws (A) that secure the power supply to the rear panel. 10. Lift the power supply module out of the chassis. Screw (Quantity) Color To r q u e Part No. #6-32 L5 BZN (3) Black 5.5 to 6.5 kgf-cm 86.00J07.B60[...]

  • Page 52

    44 Chapter 3 Removing the Memory Modules IMPORT ANT : Before removing any DIMM from the memory board, make sure to create a backup file of all import ant dat a. 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel” on page 35. 3. See “Removing the Heat Sink Fan Assembly” on page 36. 4. See “Removing the Proces[...]

  • Page 53

    Chapter 3 45 Removing the TV Tuner Card 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel” on page 35. 3. See “Removing the Heat Sink Fan Assembly” on page 36. 4. See “Removing the Processor” on page 37. 5. See “Removing the Optical Drive” on page 38. 6. See “Removing the Hard Disk Drive” on page [...]

  • Page 54

    46 Chapter 3 Removing the VGA Card 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel” on page 35. 3. See “Removing the Heat Sink Fan Assembly” on page 36. 4. See “Removing the Processor” on page 37. 5. See “Removing the Optical Drive” on page 38. 6. See “Removing the Hard Disk Drive” on page 41. 7[...]

  • Page 55

    Chapter 3 47 9. Disconnect the VGA card cable fro m the mainboard.[...]

  • Page 56

    48 Chapter 3 Removing the Front I/O and Card Reader Boards 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel” on page 35. 3. See “Removing the Heat Sink Fan Assembly” on page 36. 4. See “Removing the Processor” on page 37. 5. See “Removing the Optical Drive” on page 38. 6. See “Removing the Hard Dis[...]

  • Page 57

    Chapter 3 49 (1). Remove the screw (D) that secure s the bracket to the chassis. (2). Remove the bracket. 11 . Remove the card reader board. (1). Remove the two screws (D) that secure the card reader board to the bracket. Screw (Quantity) Color To r q u e Part No. #6-32 L6 BZN (1) Silver 4.75 to 5.2 kgf-cm 86.00J44.C60 Screw (Quantity) Color To r q[...]

  • Page 58

    50 Chapter 3 (2). Pull the card reader board out of the bracket. 12. Remove the front I/O board. (1). Remove the two screws (D) that secu re the I/O board to the bracket. (2). Pull the I/O board out of the bracket. Screw (Quantity) Color To r q u e Part No. #6-32 L6 BZN (1) Silver 3.8 to 4.2 kgf-cm 86.00J44.C60[...]

  • Page 59

    Chapter 3 51 Removing the Mainboard 1. See “Removing the Side Panel” on page 34. 2. See “Removing the Front Bezel” on page 35. 3. See “Removing the Heat Sink Fan Assembly” on page 36. 4. See “Removing the Processor” on page 37. 5. See “Removing the Optical Drive” on page 38. 6. See “Removing the Hard Disk Drive” on page 41. [...]

  • Page 60

    52 Chapter 3 13. Remove the screw (B) on the rear panel. 14. Lift the board from the chassis. Screw (Quantity) Color To r q u e Part No. M3xL5 (1) Black 5.5 to 6.5 kgf- cm 86.1A324.5R0[...]

  • Page 61

    Chapter 4 53 This chapter provides instructions on how to troubleshoot system hardw are problems. Hardware Diagnostic Procedure IMPORT ANT : T he diagnostic tests described in this chapter ar e only intended to te st Acer products. Non-Acer products, prototype cards, or modified opti ons can give false errors and inval id system responses. 1. Obtai[...]

  • Page 62

    54 Chapter 4 System Check Procedures Power System Check If the system will power on, skip this sect ion. Refer to System External In spection. If the system will not power on, do the fol lowing:  Check if the power cable is properly connected to the system and AC source.  Check if the voltage selector switch is set to the correct voltage sett[...]

  • Page 63

    Chapter 4 55 Checkpoints A checkpoint is either a byte or word value output to I/O port 80h. The BIOS outputs checkpoint s throughout bootblock and Power-On Self T e st (POST) to indicate t he task the system is currently executing. Checkpoints are very useful in aiding software developers or techni cians in debugging problems that occur d uring th[...]

  • Page 64

    56 Chapter 4 Bootblock Recover y Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the upda te or the BIOS checksum is corrupt . Refer to “BIOS Recovery” on p age 29 for more information about perfor ming a BIOS recovery . The following table descri[...]

  • Page 65

    Chapter 4 57 POST Code Checkpoints The POST code checkpoints are the largest set of checkpoints during the BIOS preboot process. The following table describes the type of checkpoints th at may occur during the PO ST po rtion of the BIOS. NOTE: Please note that checkpoi nts may dif fer between different plat forms based on system configuration. Chec[...]

  • Page 66

    58 Chapter 4 3A Initialize RTC date/time. 3B T est for total memory installed in the system. Also, Check for DEL or ESC keys to limit memory test. Display to tal memory in the system. 3C Mid POST initiali zation of chipset registers. 40 Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, ... etc.) successfully installed [...]

  • Page 67

    Chapter 4 59 DIM Code Checkpoints The Device Initialization Manager (DIM) gets control at va rious times during BIOS POST to initialize di ffere nt system busses. The following table describes the ma in checkpo ints where the DIM module is accessed. NOTE: Checkpoints may dif fer between different plat forms based on system configur ation. Checkpoin[...]

  • Page 68

    60 Chapter 4 Beep Codes Beep codes are used by the BIOS to indicate a seriou s or fatal error to the end user . Beep codes are used when an error occurs before the system video ha s b een initialized. Beep c odes will be generated by the system board speaker , commonly referred to as the PC speaker . AMIBIOS displays the checkpoi nts in the bottom [...]

  • Page 69

    Chapter 4 61 T roubleshooting POST BIOS Beep Codes Number of Beeps Description 1,3 Reseat the memory , or replace with known good modules. 6,7 Fatal error indicating a serious probl em with the system. Consult your system manufacturer . Before declaring the mot herboard beyond all hope, eli minate the possibility of interference by a malfunctioning[...]

  • Page 70

    62 Chapter 4 Error Messages The following tables describes the error messages that may appear during POST . Each message is listed with a detailed description of the error . Memory Boot Message Displayed Description Gate20 Error The BIOS is unable to properly control the motherboard ’s Gate A20 function, which controls access of memory over 1 MB.[...]

  • Page 71

    Chapter 4 63 Storage Device Message Displayed Description Primary Master Hard Disk Error The IDE/A T API device con figured as Primary Master could not be properly initialized by the BIOS. This message is ty pically displayed when the BIOS is trying to detect and configure IDE/A T API devices in POST . Primary Slave Hard Disk Error The IDE/A T API [...]

  • Page 72

    64 Chapter 4 Virus Related 3rd Slave Drive - A T API Incompatible The IDE/A T API device configured as Slave in the 3rd IDE controller failed an A T API compatibility test. This mess age is typically displayed when the BIOS is trying to detect and configure IDE/A T API devices in POST . 4th Master Drive - A T API Incompatible The IDE/A T API device[...]

  • Page 73

    Chapter 4 65 System Configuration Message Displayed Description DMA-1 Error E rror initializing primary DMA contro ller . This is a fatal error , often indication a problem with syst em hardware. DMA-2 Error Error initializing secondary DMA controll er . This is a fatal error , often indication a problem with syst em hardware. DMA Controller Error [...]

  • Page 74

    66 Chapter 4 CMOS Miscellaneous Message Displayed Description CMOS Date/Time Not Set The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in AMIBIOS Setup. CMOS Battery Low CMOS Battery is low . This message usual ly indicates that the CMOS battery need s to be replaced. It could also appear whe n the use[...]

  • Page 75

    Chapter 4 67 USB eModule Error Messages SMBIOS eModule Error Messages CPU eModule Error Messages MPS Table (Multi-processor) eModule Error Messages Message Displayed Description Wa r n i n g ! Unsupported USB device found and disabled! This message is d isplayed when a non-bootable USB device i s enumerated and disabled by the BIOS. W arning! Port [...]

  • Page 76

    68 Chapter 4 Online Support Information This section describe s online technical support services availa ble to help you repair the desktop computer . If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at http:/[...]

  • Page 77

    Chapter 5 69 System Block Diagram System Block Diagram and Board Layout Chapter 5[...]

  • Page 78

    70 Chapter 5 Board Layout Mainboard No Code Description 1 LEDH1 Power and switch LED cable connector 2 USBF4 Front USB connector 3 USBF3 Front USB connector 4 USBF2 Front USB connector 5 USBF1 Front USB connector 6 PCIEX1 PCI Express x16 slot 7 PCIE1 PCI Express x1 slot 8 AUDIOF1 Front audio connector 9 AUDIOS1 Internal audio jack 10 SPDIF1 SPDIF a[...]

  • Page 79

    Chapter 5 71 15 PWR2 24-pin A TX p ower connector 16 SA T A0 SA T A 0 connector 17 SA T A3 SA T A 3 connector 18 FIREH1 1394 connector 19 KBMSCONN1 T op: PS2 Mouse port Bottom: PS2 Keyboard port 20 HDMI1 HDMI port 21 VGA1 VGA (D-sub) port 22 USBESA T A1 T op: USB ports Bottom: eSA T A port 23 USBLAN1 T op: Giga bit LAN port Bottom: USB ports 24 AUD[...]

  • Page 80

    72 Chapter 5 System Jumper Name Location Defa ult Settings Clear CMOS/NVR AM JBIOS1 1-2 2-3 Normal (default) Clear CMOS/NVRAM[...]

  • Page 81

    Chapter 6 73 This chapter offers the FRU (Field Replaceable Unit) list in global config uratio n of the X3810/X5810 desktop computer . Refer to th is chapter w henever ordering the parts to repair or for RMA (Return Merchandise Authorization). NOTES:  When ordering FR U parts, check the most up-to-dat e information availa ble on your region al w[...]

  • Page 82

    74 Chapter 6 X3810/X5810 Exploded Diagram[...]

  • Page 83

    Chapter 6 75 No. Part Name 1 C.A LED POWER SWITCH 2E J E C T B U T T O N 3 FRONT BEZEL 4 FRONT COVER 5 IO DOOR 6 IO DOOR BKT 7 LENS POWER 8M A G N E T 1 0 * 6 * 3 9 MIDDLE BEZEL 10 ODD DOOR 1 1 ODD LINK BKT 12 ODD DOOR SPRING 13 POWER BUTTON 14 PROTECTFILM BEZEL-CVR 15 PROTECTFILM EJECT 16 PROTECTFILM IO DOOR 17 PROTECTFILM MID BZL 18 PROTECTFILM O[...]

  • Page 84

    76 Chapter 6 X3810 FRU List Category Part Name Acer Part Number ACCESSORY REMOTE CONTROLLER REMOTE CONTROLER SMK VIST A MCE ICONIZED RC WITH 2 BA TTERIES FOR EMEA RT .1 1 300.001 REMOTE CONTROLER SMK VIST A MCE ICONIZED RC WITH 2 BA TTER IES FOR US RT .1 1 300.002 REMOTE CONTROLER RC SMK VIST A MCE-TC EDITION WITH 2 BA TTERIES RT .1 1 300.003 REMOT[...]

  • Page 85

    Chapter 6 77 MODEM CARD LITE-ON D-1 156E#A10A LOW-PROFILE PCI-E 56K V .92 FX.10100.003 MODEM CARD 56K PRO-NETS LSI HPE56L6 (LO FX.10100.021 MODEM CARD 56K PRO-NETS USB FX.10100.001 TV TUNER CARD PCIE SINGLE ISDB-T TU.10500.037 TV TUNER CARD YUAN PE988-D PCI TU.10500.042 TV TUNER CARD YUAN PE988-A PC TU.10500.041 CABLES VGA SPDIF CABLE D0.DVI01.N02 [...]

  • Page 86

    78 Chapter 6 LOWER CASE 60.SC101.004 HDD&ODD COVER BRACKET 33.SC101.002 DVI TO VGA DONGLE CONNECT OR D0.VGA26.P01 COMBO MODULE/ DVD-ROM DRIVE ODD HLDS BD COMBO SA T A HH DL 4X CH10F LF W/BRACK BEZEL SA T A KO.00605.001 ODD PIONEER BD COMBO SA T A HH DL 4X BDC-203RS W/BRACKET BEZEL SA T A KO.0060D.001 ODD BLU-RA Y DISC REWRITER SA T A HLDS GBW-H[...]

  • Page 87

    Chapter 6 79 HDD/HARD DISK DRIVE HDD 160GB 3.5" 7200RPM SA T A II SEAGA TE ST3160815AS KH.16001.031 HDD 160GB 3.5" 7200RPM SA T A II HGST HDT721016SLA380 KH.16007.023 HDD 160GB 3.5" 7200RPM SA T A II WD WD1600AAJS-22L7A0 XL320S-3 KH.16008.025 HDD 320GB 3.5" 7200RPM SA T A II 8MB HGST HDT721032SLA380 SA TU RN KH.32007.006 HDD 320[...]

  • Page 88

    80 Chapter 6 KEYBOARD PS2 104KEY CHICONY KB-07593S32552V RUSSIAN BLACK KB.PS203.121 KEYBOARD PS2 105KEY CHIOCNY KB-07596HU2552V HUNGARIAN BLACK KB.PS203.122 KEYBOARD PS2 104KEY CHICONY KB-07593GR2552V GREEK BLACK KB.PS203.123 KEYBOARD PS2 105KEY CHICONY KB-07596DK2552V DANISH BLACK KB.PS203.124 KEYBOARD PS2 104KEY CHICONY KB-07593C02552V CZECH BLAC[...]

  • Page 89

    Chapter 6 81 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-35W SWEDISH BLACK VIST A KB.PS2 0B.0 25 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-2BW UK BLACK VIST A KB.PS2 0B.0 26 KEYBOARD PS2 109KEY LITE-ON SK-9620 SG-30600-2VW JAP ANESE BLACK VIST A KB.PS2 0B.0 27 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-2DA GERMAN BLACK VIST A KB.PS2 0B.0 28 K[...]

  • Page 90

    82 Chapter 6 KEYBOARD USB 105KEY CHICONY KU-07606CH2552V SWISS/G BLACK KB.USB03.079 KEYBOARD USB 105KEY CHICONY KU-07606B02552V BELGIUM BLACK KB.USB03.080 KEYBOARD USB 105KEY CHICONY KU-07606IC2552V ICELANDIC KB.USB03.081 KEYBOARD USB 105KEY CHICONY KU-07606N02552V NORWEGIAN BLACK KB.USB03.082 KEYBOARD USB 104KEY CHIOCNY KU-07603HB2552V HEBREW BLAC[...]

  • Page 91

    Chapter 6 83 KEYBOARD USB 105KS LITE-ON SK-9625 BLACK BELGIUM KB.USB0B.061 KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30700-2WW BLACK ICELANDIC VIST A KB.USB0B.062 KEYBOARD USB 105KS LITE-ON SK-9625 BLACK NORWEGIAN KB.USB0B.063 KEYBOARD USB 104 KEY LITE-ON SK-9625 SG-30700-XTW BLACK HEBREW VIST A KB.USB0B.064 KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30[...]

  • Page 92

    84 Chapter 6 POINTING DEVICE MOUSE PS2 OPT SM-9620 LITEON SM-30600-00W MS.1 1200.01 7 LOGITECH 0810_PS2 OPTICAL MOUSE PS2 M-SBR-ACR2 MS.1 1200.013 MOUSE USB OPT SM-9625 LITEON SM-30700-00W MS.1 1200.018 LOGITECH 0810_USB OPTICAL MOUSE USB M-UA Y -ACR2 MS.1 1200.014 MOUSE MG-0766T -657 CHICONY RF2.4G MS.1 1200.015 POWER SUPPL Y POWER SUPPL Y 220W NO[...]

  • Page 93

    Chapter 6 85 X5810 FRU List Category Part Name Acer Part Number ACCESSORY REMOTE CONTROLLER REMOTE CONTROLER SMK VIST A MCE ICONIZED RC WITH 2 BA TTERIES FOR EMEA RT .1 1 300.001 REMOTE CONTROLER SMK VIST A MCE ICONIZED RC WITH 2 BA TTER IES FOR US RT .1 1 300.002 REMOTE CONTROLER RC SMK VIST A MCE-TC EDITION WITH 2 BA TTERIES RT .1 1 300.003 REMOT[...]

  • Page 94

    86 Chapter 6 MODEM CARD LITE-ON D-1 156E#A10A LOW-PROFILE PCI-E 56K V .92 FX.10100.003 MODEM CARD 56K PRO-NETS LSI HPE56L6 (LO FX.10100.021 MODEM CARD 56K PRO-NETS USB FX.10100.001 TV TUNER CARD PCIE SINGLE ISDB-T TU.10500.037 TV TUNER CARD YUAN PE988-D PCI TU.10500.042 TV TUNER CARD YUAN PE988-A PC TU.10500.041 CABLES VGA SPDIF CABLE D0.DVI01.N02 [...]

  • Page 95

    Chapter 6 87 LOWER CASE 60.SC101.004 HDD&ODD COVER BRACKET 33.SC101.002 DVI TO VGA DONGLE CONNECT OR D0.VGA26.P01 COMBO MODULE/ DVD-ROM DRIVE ODD HLDS BD COMBO SA T A HH DL 4X CH10F LF W/BRACK BEZEL SA T A KO.00605.001 ODD PIONEER BD COMBO SA T A HH DL 4X BDC-203RS W/BRACKET BEZEL SA T A KO.0060D.001 ODD BLU-RA Y DISC REWRITER SA T A HLDS GBW-H[...]

  • Page 96

    88 Chapter 6 HDD/HARD DISK DRIVE HDD 160GB 3.5" 7200RPM SA T A II SEAGA TE ST3160815AS KH.16001.031 HDD 160GB 3.5" 7200RPM SA T A II HGST HDT721016SLA380 KH.16007.023 HDD 160GB 3.5" 7200RPM SA T A II WD WD1600AAJS-22L7A0 XL320S-3 KH.16008.025 HDD 320GB 3.5" 7200RPM SA T A II 8MB HGST HDT721032SLA380 SA TU RN KH.32007.006 HDD 320[...]

  • Page 97

    Chapter 6 89 KEYBOARD PS2 104KEY CHICONY KB-07593S32552V RUSSIAN BLACK KB.PS203.121 KEYBOARD PS2 105KEY CHIOCNY KB-07596HU2552V HUNGARIAN BLACK KB.PS203.122 KEYBOARD PS2 104KEY CHICONY KB-07593GR2552V GREEK BLACK KB.PS203.123 KEYBOARD PS2 105KEY CHICONY KB-07596DK2552V DANISH BLACK KB.PS203.124 KEYBOARD PS2 104KEY CHICONY KB-07593C02552V CZECH BLAC[...]

  • Page 98

    90 Chapter 6 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-35W SWEDISH BLACK VIST A KB.PS2 0B.0 25 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-2BW UK BLACK VIST A KB.PS2 0B.0 26 KEYBOARD PS2 109KEY LITE-ON SK-9620 SG-30600-2VW JAP ANESE BLACK VIST A KB.PS2 0B.0 27 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-2DA GERMAN BLACK VIST A KB.PS2 0B.0 28 K[...]

  • Page 99

    Chapter 6 91 KEYBOARD USB 105KEY CHICONY KU-07606CH2552V SWISS/G BLACK KB.USB03.079 KEYBOARD USB 105KEY CHICONY KU-07606B02552V BELGIUM BLACK KB.USB03.080 KEYBOARD USB 105KEY CHICONY KU-07606IC2552V ICELANDIC KB.USB03.081 KEYBOARD USB 105KEY CHICONY KU-07606N02552V NORWEGIAN BLACK KB.USB03.082 KEYBOARD USB 104KEY CHIOCNY KU-07603HB2552V HEBREW BLAC[...]

  • Page 100

    92 Chapter 6 KEYBOARD USB 105KS LITE-ON SK-9625 BLACK BELGIUM KB.USB0B.061 KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30700-2WW BLACK ICELANDIC VIST A KB.USB0B.062 KEYBOARD USB 105KS LITE-ON SK-9625 BLACK NORWEGIAN KB.USB0B.063 KEYBOARD USB 104 KEY LITE-ON SK-9625 SG-30700-XTW BLACK HEBREW VIST A KB.USB0B.064 KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30[...]

  • Page 101

    Chapter 6 93 POINTING DEVICE MOUSE PS2 OPT SM-9620 LITEON SM-30600-00W MS.1 1200.01 7 LOGITECH 0810_PS2 OPTICAL MOUSE PS2 M-SBR-ACR2 MS.1 1200.013 MOUSE USB OPT SM-9625 LITEON SM-30700-00W MS.1 1200.018 LOGITECH 0810_USB OPTICAL MOUSE USB M-UA Y -ACR2 MS.1 1200.014 MOUSE MG-0766T -657 CHICONY RF2.4G MS.1 1200.015 POWER SUPPL Y POWER SUPPL Y 220W NO[...]

  • Page 102

    94 Chapter 6[...]

  • Page 103

    Appendix A 95 This section provides technica l specifications for the system. Processor Intel Core 2 Quad Item Specificati on Model number Q66 00 Q8200 Q8300 Q9300 Q9400 Q9550 Q9650 Core (nm) 65 45 45 45 45 45 45 L2 cache size (MB) 8 4 4 6 6 12 12 Clock speed (GHz) 2.4 2. 33 2.5 2 .5 2.66 2.83 3.0 Front side bus (MHz) 1066 1333 1333 1333 1333 13 33[...]

  • Page 104

    96 Appendix A System Board Major Ch ips Intel Pentium Dual-Core Item Specification Model number E2220 E5200 E5300 E5400 Architecture (nm) 65 45 45 45 L2 cache size (MB) 1 2 2 2 Clock speed (GHz) 2.4 2.5 2.6 2.7 Front side bus (MHz) 80 0 8 00 800 8 00 Frequency (MHz) 24 00 2 500 2600 2700 Socket LGA 775 LGA 775 LGA 775 LGA 775 Clock multiplier 12x 1[...]

  • Page 105

    Appendix A 97 System Memory System BIOS Item Sp ecification Memory controller Intel G43/G45 Express chipset Memory type DDR3-1066/1333 unbuffered DIMM Module name PC 3-8500/10600 Organization ECC DIMM sockets F our DIMM size 1 GB or 2 GB Minimum memory 1 GB Maximum memory 2 GB V en dor Micron Samsung Unifosa Model name DDR3-1333: - MT8JTF12864A Y -[...]

  • Page 106

    98 Appendix A Hard Disk Drive VGA Interface PCI Interface Network Interface SA T A Interface Item Sp ecification S torage controller NVIDIA NForce MCP73PV 1048 BGA V en dor WD Seagate HGST Model no. WD1600AAJS-22L7A0 WD3200AAJS-22L7A0 WD6400AAKS-22A7B2 WD10EA VS-00D7B1 ST3160815AS ST3320813AS ST3640623AS HDT721016SLA380 HDT721032SLA380 HDT721064SLA[...]

  • Page 107

    99 Appendix A Audio Interface Keyboard and Input Devices Optical Drive Item Specification Audio controller Realtek ALC888S 8-channel audio CODEC Connectors Audio 7.1 channel Item Specification Controller Intel ICH10 chipset + SIO IT 8720 Connectors • PS2 keyboard and mo use connector • Nine USB ports (five on front and four on rear) Super Multi[...]

  • Page 108

    Appendix A 100 Read S peed DVD-R/RW/ROM(SL/DL) 10x / 8x / 16x / 12x max. DVD-R DL8x max. DVD-RAM (V er .1.0/2.2) 2x/ 3x-5x PCA V DVD+R/ + R W 1 0 x / 8 x m a x . D V D + R D L 8 x m a x . CD-R/RW/ROM 40x / 40x / 40x max. CD-DA (DAE) 40x max. 80 mm CD 10x max. CD-ROM / Finalized CD-R Data /CD-DAE /Video CD 4x / 8x CL V , 4x~10x / 6.5x~16x / 1 0x~24x[...]

  • Page 109

    101 Appendix A DVD-ROM Item Specification V endor HLDS PL DS Model name DH1 0N DH-16D4S Drive type DVD-ROM DVD-ROM Write S peed — — Read S peed CD-ROM Max 52x DVD-ROM Max 16x DVD-ROM (single layer) 2x CL V , 4X, 6X, 8X, 10X, 12X, 16X CA V DVD-ROM (dual layer) 2x CL V , 4X, 6X, 8X CA V DVD±R 2x CL V , 4X, 6X, 8X CA V DVD±RW 2x CL V , 4X, 6X, 8[...]

  • Page 110

    Appendix A 102[...]