Acer Aspire E1-570 manual

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Table of contents for the manual

  • Page 1

    Aspire E1-572 / E1-570 / E1-532 / E1-530 User’s Manual[...]

  • Page 2

    Model number: Serial number: Date of purchase: Place of purchase: © 2013 All Rights Reserved. Aspire E1-572 / E1-570 / E1-532 / E1-530 User ’s Manual This revision: 06/2013 AcerCloud frees you to enjoy your dig it al life anytime, anywhere! This computer comes with AcerCloud pre-installed. AcerCloud is a personal cloud service that allows y ou t[...]

  • Page 3

    Table of c ontents - 3 T ABLE OF CONTENTS Safety and comfort 5 First things first 17 Your guid es ............ ..................... ..................... 17 Basic care and tips for using yo ur computer ................... ..................... .................. 17 Turning your computer on and off ............. 17 Taking care o f your computer ...[...]

  • Page 4

    4 - Table of contents Special cons iderations ....... .................... ... 69 Securing your computer 71 Using a compu ter security lock ... ..................... 71 Using password s ............... ..................... .......... 71 Entering p asswords ..................... ............. 72 Connecting to a ne twork 73 Built-in networ k feature[...]

  • Page 5

    Safety and com fort - 5 S AFETY AND COMFORT S AFETY INSTRUCTIONS Read these instructions carefully . Keep this document for future reference. Follow all warnings and instructions marked on the product. T u rning the prod uct off before cl eaning Unplug this product from the wall outlet bef ore cleaning. Do not use liquid cleaners or aerosol cleaner[...]

  • Page 6

    6 - Safe ty and comfort - If an extension cord is used with this pr oduct, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sur e that the tot al ratin g of all products plugged into the wall outlet does not exceed the fuse rating. - Do not overload [...]

  • Page 7

    Safety and com fort - 7 - Do not increase the volume to block out noisy surroundings. - Decrease the volume if you c an't hear peo ple speaking near you. Bundled dummy cards - Note : Information in this section may not apply to your computer. Y our computer shipped with plastic dummies in stalled in the card slots. Dummies protect unused slots[...]

  • Page 8

    8 - Safe ty and comfort - Y our device and its enhancements may contain small p arts. Keep them out of the reach of small children. Product servicing Do not attempt to service this product your self, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug th[...]

  • Page 9

    Safety and com fort - 9 For safety reasons, and to prolong the lifetime of the battery , charging will not occur at temperatures below 0° C (32° F) or abo ve 40° C (104° F). The full performance of a new battery is achi eved only after two or thr ee complete charge and discharge cycles. The battery can be charged and discharged hund reds of tim[...]

  • Page 10

    10 - Safety an d comfort R ADIO FREQUENCY INTERFERENCE - Warning! For safety reasons, turn off al l wireless or radio transmitting devices when using your laptop under the following condi tions. These devices may inclu de, but are not limited to: wireless LAN (WLAN), Bluetooth and/or 3G . Remember to follow any special regulations in force in any a[...]

  • Page 11

    Safety and comfor t - 11 - Always keep the device more than 15.3 centimeters (6 inches) from the pacemaker - Not carry the device near your p ace maker when the device is switched on. If you suspect interference, switch off your device, and move it. Hearing aids. Some digital wireless devices may inte rfere with some hearing aids. If interference o[...]

  • Page 12

    12 - Safety an d comfort where blasting operations are in progress. Areas with a pot entially explosive atmosphere are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities , vehicles using liquefied petro leum gas (such as propane or butane), and areas where the air contains chemic als or [...]

  • Page 13

    Safety and comfor t - 13 What is ENERGY ST AR? Products that are ENERGY ST AR qualified use less energy a nd prevent greenhouse gas emissions by meeting strict energy efficienc y guidelines set by the U.S. Environmental Protection Agency . Acer is committed to of fering products and services worldwide that help customers save money , conserve energ[...]

  • Page 14

    14 - Safety an d comfort - Coldness or weakness. If you have these symptoms, or any other recu rring or persistent discomfort and/or pain related to computer use, consult a physi cian immediately and inform your company's health and safety department. The following section provides tips for more comfortable computer use. Finding your comfor t [...]

  • Page 15

    Safety and comfor t - 15 - Keep your display clean. - Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display . - Adjust the display brightness and/or contr ast to a comfortable level for enhanced text readability and graphics clarity . - Eliminate glare and reflections[...]

  • Page 16

    16 - C AUTION FOR O PTICAL D RIVE D EVICE - Note : Information in this section may not apply to your computer. CAUTION: This appliance contains a lase r sy stem and is classified as a "CLASS 1 LASER PRODUCT ." In case of any trouble with this device, please contact your nearest AUTHORIZED service station. T o preven t direct exposure to t[...]

  • Page 17

    First things first - 17 F IRST THINGS FIRST We would like to thank you for making an Acer notebook your choice for meeting your mobile computing needs. Y our guides To help you use your Acer notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer. The Quick Guide introduces you to t[...]

  • Page 18

    18 - First things f irst If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it into Hibernate by pressing the power button. You can also put the computer in sleep mode by pressing the sleep hotkey < Fn > + < F4 >. Note : If you cannot power off the computer normally, press [...]

  • Page 19

    First things first - 19 • Never place the computer on uneven surfaces. T aking care of your AC adapter Here are some ways to take care of your AC adapter: • Do not connect the adapter to any other device. • Do not step on the power cord or place heavy object s on top of it. Carefully route the power cord and any cables away from foot traffic.[...]

  • Page 20

    20 - First things f irst 1. T urn off the computer and remove the battery pack. 2. Disconnect the AC adapter . 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If either of the following occurs: • The computer has been dropped or the body has been damaged; • The computer does not operate normally Please refer to "Frequent[...]

  • Page 21

    Your Acer no tebook tour - 21 Y OUR A CER NOTEBOOK TOUR After setting up your computer as illustrated in the setup poster, let us show you around your new Acer computer. Aspire E1-572 / E1-570 / E1-532 / E1-530[...]

  • Page 22

    22 - Your Ac er notebook tour Screen view # Icon Item Description 1 Webc am Web camera for video communication. A light next to the webcam indicates that the webcam is active. 2 Screen Displays computer output. 3 Microphone Internal microphone for sound recording. 3 1 2 45[...]

  • Page 23

    Your Acer no tebook tour - 23 4 SD card reader Accepts one Secure Digital (SD or SDHC) card. Note: Push to remove/install the card. 5 Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's battery status. Charging : The light is amber when the battery is charging. Fully charged : The lig ht is bl[...]

  • Page 24

    24 - Your Ac er notebook tour Keyboard view # Icon Item Description 1 Power button T urns the computer on and off. 2 Keyboard For entering data into your computer . See "Using the keyboard" on page 30 . 3 T ouchpad T ouch-sensitive pointing device which functions like a computer mouse. 2 1 3 4[...]

  • Page 25

    Your Acer no tebook tour - 25 Lef t view 1 2 3 4 5 6 4 Click buttons (left and right) The left and right side of the button function as lef t and right selection buttons. # Icon Item Description 1 Kensington lock slot Connects to a Kensington-comp atible computer security lock. Wrap the computer security lock cable around an immovable object such a[...]

  • Page 26

    26 - Your Ac er notebook tour Information on USB 3.0 • USB 3.0 compatible ports are blue. • Compatible with USB 3.0 and earlier devices. • For optimal performance, use USB 3.0-certified devices. • Defined by the USB 3.0 specification (SuperS peed USB). 4 HDMI port Supports high-definition digital video connections. 5 USB port Connects to US[...]

  • Page 27

    Your Acer no tebook tour - 27 Right view Note : Depending on configuration, your system may not be equipped with an optical (CD/DVD) drive. # Icon Item Description 1 USB ports Connect to USB devices. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical dri[...]

  • Page 28

    28 - Your Ac er notebook tour Base view 1 2 5 4 3 # Icon Item Description 1 Battery release latch Releases the battery for removal. Insert a suit able tool and slide to release. 2 Memory compartment Houses the computer's main memory . HDD compartment Houses the computer's hard disk drive memor y .[...]

  • Page 29

    Your Acer no tebook tour - 29 Note : For models with an AMD processor and a single memory module: If you replace the memory module, the new module must go into the same slot occupied by the module that was removed. 3 S peakers Deliver stereo audio output. 4 V entilation and cooling fan Allows the computer to stay cool. Do not cover or obstruct the [...]

  • Page 30

    30 - Using the keyboard U SING THE KEYBOARD The keyboard has full-sized keys and a numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and numeric keyp ad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppe[...]

  • Page 31

    Using the keyboard - 3 1 To activate hotkeys, press and hold the < Fn > key before pressing the other key in the hotkey combination. Hotkey Icon Function Description < Fn > + < F3 > Airplane mode T urns on / off the computer's network devices. (Network devices vary by configuration.) < Fn > + < F4 > Sleep Puts the[...]

  • Page 32

    32 - Using the keyboard Windows keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone it returns to the Start screen. It can also be used with other keys for special functions, please check Windows Help. Application key This key has the same effect as clicking the right mouse button; it op[...]

  • Page 33

    Touchpad - 33 T OUCHPAD T ouchp ad basics The touchpad controls the arrow (or 'cursor') on t he screen. As you slide your finger across the t ouchpad, the cursor will follow t his movement. Press the left or right side of the button located beneath the touchpad to perform selection and execution functions. These two areas are similar to t[...]

  • Page 34

    34 - Touchpad T ouchp ad gestures Windows 8 and many applications support touchpad gestures that use one or more fingers. Note: Support for touchpad gestures depends on the active appli cation. These allow you to control applicatio ns with a few simple gestures, such as: • Swipe in from edge: Access Windows tools by swiping into the center of the[...]

  • Page 35

    Recovery - 35 R ECOVERY If you are having trouble with your computer, and the frequently asked questions (see page 81 ) do not help, you can 'recover' your computer - i.e. return it to an earlier state. This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management , which allows you to create[...]

  • Page 36

    36 - Recovery Note: Since the recovery backup requires at least 16 GB of storage after f ormatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 1. From Sta r t , type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Factory Default Backup . The Reco very Dri ve window[...]

  • Page 37

    Recovery - 37 opens. Make sure Copy contents from the reco very partition to the recovery drive is selected. This provides the most complete and safest recovery backup. 3. Plug in the USB drive then click Next .[...]

  • Page 38

    38 - Recovery • Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a cap acity of 32 GB or larger . 4. Y ou will be shown the backup progress on the screen. 5. Follow the process until it completes. 6. After creating the recovery backup, you can choose to delete the recovery in[...]

  • Page 39

    Recovery - 39 7. Unplug the USB drive and label it clearly . Important: Write a unique, descrip tive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Creating a drivers a nd applications backup To create a Drivers and Applications Backup, that cont ains the facto[...]

  • Page 40

    40 - Recovery a USB storage drive or , if your computer features a DVD recorder , one or more blank recordable DVDs. 1. From Sta r t , type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup . Plug in the USB drive or insert a bl ank DVD into the optical drive, then clic[...]

  • Page 41

    Recovery - 41 • If you are using a USB drive, make sure your USB drive has enough capacity before continuing. • If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs.[...]

  • Page 42

    42 - Recovery 3. Click Start to copy files.Y ou will be shown the backup progress on the screen. 4. Follow the process until it completes: • If you are using optical discs, the drive ejects each disc as it completes burning it. Remove the disc from the drive and mark it with a permanent marker . If multiple discs are required, insert a new disc w[...]

  • Page 43

    Recovery - 43 solved by returning your system to a previous state when everything was working correctly . For instructions, see "Returning to an earlier system snap shot" on pa ge 46 . 3. Reset your operating system. If nothing else has solved the problem and you want to reset your system, but keep your user information, see "Returni[...]

  • Page 44

    44 - Recovery If you are reinstalling using Windows and the recovery information stored on your computer: •F r o m Sta r t , type 'Recovery' and then click Acer Recovery Management in the list of app s. • Click Reinstall Driv ers or Applications .[...]

  • Page 45

    Recovery - 45 • Y ou should see the Contents section of the Acer Resource Center . • Click the install icon for th e item you want to install, then follow the onscreen instructions to complete the inst allation. Repeat this step for each item you want to reinstall. If you are reinstalling from a Drivers and Applications Backup on a DVD or USB d[...]

  • Page 46

    46 - Recovery 2. Y ou should see the Content s section of the Acer Resource Center . 3. Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall. Returning to an earlier system snap shot Microsoft System Restore periodically takes a &[...]

  • Page 47

    Recovery - 47 apps. Type 'Windows system restore' in the Search Help box, then press Enter . Returning to a restore point 1. From Sta r t , type 'Control Panel' and then click Control Panel in the list of apps. 2. Click System and Security > Action Center , then click Recovery at the bottom of the window . 3. Click Open Syste[...]

  • Page 48

    48 - Recovery Recovering from Windows Start Acer Recovery Management: •F r o m St a rt , type 'Recovery' and then click Acer Recovery Management in the list of apps. Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). Restore Factory Settings deletes everything on your hard drive, the[...]

  • Page 49

    Recovery - 49 Restore Factory Settings with Acer Recovery Management 1. Click Restore Factory Settings . Caution: 'Restore Factor y Settings ' will erase all files on your hard drive. 2. The Reset your PC window opens. Images for reference only . 3. Click Next , then choose how to erase your files:[...]

  • Page 50

    50 - Recovery a. Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery . Cleaning the drive takes much longer , up to 5 hours, but is much more secure as old files are comple[...]

  • Page 51

    Recovery - 51 Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Dat a) . 2. The Refresh your PC window opens. 3. Click Next , then Refresh . 4. The recovery process begins by restarting your computer , then continues by copying files to your hard drive. This process takes about 30 minutes.[...]

  • Page 52

    52 - Recovery Recovering from a recov ery backup To recover from a recovery backup on a USB drive: 1. Find your recovery backup. 2. If your computer does not have a built-in keyboard, make sure a keyboard is attached to your computer . 3. Plug in the USB drive and turn on your computer . 4. If it is not already enabled, you must enable the F12 Boot[...]

  • Page 53

    Recovery - 53 7. Select T roubleshoot and then choose the type of recovery to use: a. Click Advanced then System Restore to start Microsof t System Restore: Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return t[...]

  • Page 54

    54 - Recovery Reset your PC from the recovery backup Caution: Reset your PC will erase all files on your hard drive. 1. The Reset your PC window opens. Images for reference only . 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Choose to keep any changes to the hard drive: a. If you have deleted [...]

  • Page 55

    Recovery - 55 drive takes much longer , up to 5 hours, but is much more secure as old files are completely removed. 6. Click Reset . 7. After the recovery ha s finished, you can start using your computer by repeating the first-start process. Refresh your PC from the recovery backup 1. The Refresh your PC window opens. 2. Click Next . 3. Select the [...]

  • Page 56

    56 - Power m anagement P OWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals c on nected to the computer, and video memory. If no activity is detected for a period of time, the [...]

  • Page 57

    Power manageme nt - 57 Note: If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Open the Desktop. 2. Click Power Optio ns in the Notification area. 3. Select More Power Options . 4. Select Choose what the power buttons [...]

  • Page 58

    58 - Power m anagement 5. T o access Shutdown Settings, select Change settings that are currently unavailable . 6. Scroll down and disable T urn on fast startup. 7. Select Save changes .[...]

  • Page 59

    Battery pack - 5 9 B ATTERY PACK The computer uses a battery pack that gives you long use between charges. Battery p ack characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharg[...]

  • Page 60

    60 - Battery pack Conditioning a new battery pack Before you use a battery pack for the first time, there is a conditioning process that you should follow: 1. Insert the new battery without turning the computer on. 2. Connect the AC adapter and fully charge the battery . 3. Disconnect the AC adapter . 4. T urn on the computer and operate using batt[...]

  • Page 61

    Battery pack - 6 1 • Using the computer on const ant AC power with the battery inserted. If you want to use constant AC power , you are advised to remove the battery pack af ter it is fully charged. • Not discharging and recharging the battery to it s extremes, as described above. • Frequent use; the more you use the battery , the faster it w[...]

  • Page 62

    62 - Battery pack Checking the battery leve l The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-lo w warning When using battery power pay attention to the power meter. Warning! Connect the AC adapter as soon as possible after the ba[...]

  • Page 63

    Battery pack - 6 3 Installing and removing the battery pack Important: B efore removing the battery from the unit, connect the AC adapter if you want to continue using your computer. Otherwise, turn off the computer first. To install a battery pack: 1. Align the battery with the open battery bay; make sure that the end with the contacts will enter [...]

  • Page 64

    64 - Traveling with your computer T RAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. Remove discs from optical drive(s). 3. Shut down the[...]

  • Page 65

    Traveling with your computer - 65 Prep aring the computer Before moving the computer, close and latch the display cover to place it in Sleep mode. You can now safely take the computer anywhere you go within the building. To bring the computer out of Sleep mode, open the display; then press and release the power button . If you are taking the comput[...]

  • Page 66

    66 - Traveling with your computer If the meeting room does not have an electrical outlet, reduce the drain on the battery by putting the computer in Sleep mode. Press < Fn > + < F4 > or close the display cover whenever you are not actively using the computer. T aking the computer home When you are moving from your office to your home or[...]

  • Page 67

    Traveling with your computer - 67 Spec ial considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effect s of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk[...]

  • Page 68

    68 - Traveling with your computer T raveling with the computer When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Prep aring the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport secur[...]

  • Page 69

    Traveling with your computer - 69 T raveling internationa lly with the computer When you are moving from country to country. Prep aring the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter . • Power cords that are appropriate for the country to [...]

  • Page 70

    70 - Traveling with your computer purchase a power cord that is compatible with the local AC voltage. Do not use converter kits sold for appliances to power the computer . • If you are using the modem, check if the modem and connector are compatible with the telecommunications system of the country you are traveling in.[...]

  • Page 71

    Securing your com puter - 71 S ECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords. Using a computer security lock The computer comes with a Kensington-compatible secur[...]

  • Page 72

    72 - Securing your compu ter • Password on Boot secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot- up and resume from Hibernation (if available) for maximum security . Important: Do not forget your S upervisor Password! If you forget your password, please get in to uch with your dea[...]

  • Page 73

    Connecting to a ne twork - 73 C ONNECTING TO A NETWORK Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based network. To use the network feature, connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network.[...]

  • Page 74

    74 - Wireless networks W IRELESS NETWORKS Connecting to the Internet Your computer's wireless connection is turned on by default. Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Otherwise, open Internet Explorer and follow the instructions. Please refer to your [...]

  • Page 75

    Wireless networks - 75 Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings. Components of a wireless LAN To set up your Wireless network at home you need to have the following: Access point (router) Access points (routers) are two-way transceivers [...]

  • Page 76

    76 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a set-top box, DVD player, and A/V receiver and a compatible digital audio and/or video monitor, such as a digital television (DTV[...]

  • Page 77

    Universal Serial Bus (U SB) - 77 U NIVERSAL S ERIAL B US (USB) The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources.[...]

  • Page 78

    78 - Playin g DVD movies P LAYING DVD MOVIES When the DVD drive module is installed in the optical drive bay, you can play DVD movies on your computer. 1. Insert a DVD. 2. The DVD movie will automatically play after a few seconds . Important: When you launch the DVD player for the first time, the program asks you to enter the region code. DVDs are [...]

  • Page 79

    Playing DVD movies - 79 Recovering your hard disk does no t reset the number of times the region code has been set.[...]

  • Page 80

    80 - BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press < F2 > duri[...]

  • Page 81

    Frequently asked questions - 81 F REQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power , but the computer does not start or boot up Look at the power indicator: • If it is not lit, no power is being supplied to the c[...]

  • Page 82

    82 - Frequently a sked questions • The brightness level might be too low . Press < Fn > + < > (increase) to adjust the brightness level. • The display device might be set to an external monitor . Press the display toggle hotkey < Fn > + < F5 > to toggle the display back to the computer . • If the Sleep indicator is lit[...]

  • Page 83

    Frequently asked questions - 83 The printer does not work Check the following: • Make sure that the printer is connected to a power outlet and that it is turned on. • Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer . Requesting service International T ravelers Warranty (ITW) Your co[...]

  • Page 84

    84 - Frequently a sked questions Before you call Please have the following information av ailable when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your comput[...]

  • Page 85

    - 85 T roubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. T roubleshooting tips This c[...]

  • Page 86

    86 - If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Disk boot failure Insert a system (bootable) disk, then press < Enter > to reboot. Equipment configuration error Press < F2 > (during POST) to enter the BIOS utility , then press Ex[...]

  • Page 87

    Frequently asked questions - 87 Ti ps and hint s for using Windows 8 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. Three concept s you might want t o keep in mind 1. S tart The Start button is no longer available; you can launch apps from the Start screen. 2[...]

  • Page 88

    88 - Frequently a sked questions How do I jump between app s? Move the cursor to the left-hand edge of the screen to view thumbnails of apps that are currently running. You may also press the Windows key + < Tab > to open and scroll through the current apps. How do I turn off my computer? Press the Windows key + < C >, click Settings &g[...]

  • Page 89

    Frequently asked questions - 89 How do I unlock my computer? Press the any key and click on a user account icon to unlock the computer. If your account has a password set, you will need to enter the password to continue. How do I personalize my computer? You can personalize Start with a different background image or by arranging the tiles to suit y[...]

  • Page 90

    90 - Frequently a sked questions To change the background, press the Windows key + < C > and click Settings > Change PC settings > Personalize . Click Lock screen at the top of the page and select the image and apps you would like to see on the lock screen. So, how do I close an app? Move the cursor to the top of the screen and click an[...]

  • Page 91

    Frequently asked questions - 91 To view the complete list of ap ps, press the space bar or the Menu key and click All apps . How do I make an app appear on S tart? If you're in All apps and you want to make an app appear on Start , you can select the app and right-click on it. Select Pin to Start from the menu that appears at the bottom of the[...]

  • Page 92

    92 - Frequently a sked questions What is a M icrosof t ID (account)? A Microsoft account is an email address and password that you use to sign in to Windows. You can use any email address, but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites. When you sign in to your PC with a Micros[...]

  • Page 93

    Frequently asked questions - 93 How do I check for Windows up dates? Press the Windows key + < C > and click Settings > Change PC settings > Windows Updates . Click Check for updates now . Where can I get more information ? For more information please visit: • Windows 8 tutorials: www .acer.com/windows8-tutorial • Support F AQs: www[...]

  • Page 94

    94 - Regulatio ns and safety notices R EGULATIONS AND SAFETY NOTICES FCC STATEMENT This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. Th ese limits are designed to provide reasonable protection against harmful interference in a resi dential installation. This device gen[...]

  • Page 95

    Regulation s and safety notices - 95 Caution: Changes or modifications not ex pressly approved by the manufacturer could void the user's authority , which is grant ed by the Federal Communications Commission, to operate this computer . N OTICE FOR C ANADA This Class B digital apparatus complies with Canadian ICES-003. Remarque à l'intent[...]

  • Page 96

    96 - Regulatio ns and safety notices Declaration of Conformity f or EU countries Hereby , Acer, declares that this computer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Wireless operation channels fo r different domains France: Restricted wireless frequency ba nds Some areas of France have a[...]

  • Page 97

    Regulation s and safety notices - 97 Departments in which the use of the 2400 - 2483.5 MHz band is permitted with an EIRP of less than 100 mW indoors and less than 10 mW outdoors: This requirement is likely to change over time, allowing you to use your wireless LAN ca rd in more areas within France. Please check with ART for the latest information [...]

  • Page 98

    98 - Regulatio ns and safety notices List of national cod es This equipment may be operated in the following count ries: C ANADA — L OW - POWER LICENSE - EXEMPT RADIO COMMUNICATION DEVICES (RSS-210) Exposure of humans to RF field s (RSS-102) The computer employs low gain integral antennas that do not emit RF field in excess of Health Canada limit[...]

  • Page 99

    Regulation s and safety notices - 99 This device complies with RSS210 of Industry Canada. This Class B digital apparatus complies wi th Canadian ICES-003, Issue 4, and RSS-210, No 4 (Dec 2000) and No 5 (Nov 2001). "T o preve nt radio interference to the lic ensed service, this device is intended to be operated indoors and away from windows to [...]

  • Page 100

    100 - The FCC RF safety requ ir ement The radiated output power of the wireless LA N Mini PCI Card and Bluetooth card is far below the FCC radio frequency exposure limits. Nevertheless, the computer shall be used in such a manner that the poten tial for human contact during normal operation is minimized as follows: 1. Users are requested to follow [...]

  • Page 101

    - 101 3. An improper installation or unauthorized use may cause harmful interference to radio communications. Also any tampering of t he internal anten na will void the FCC certification and your warranty . C ANADA — L OW - POWER LICENSE - EXEMPT RADIO COMMUNICATION DEVICES (RSS-210) Exposure of humans to RF field s (RSS-102) The computer employs[...]