Acer 5560 manual

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Table of contents for the manual

  • Page 1

    Aspire 5540/5560/5590 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

  • Page 2

    II Revision History Please refer to the table below for the up dat es made on Aspire 5540/5560/5590 service guid e. Date Chapter Up date s 2006/02/17 Chapter 3 and Chapter 6 Add CCD module (camera) information to Chapter 3 and Chapter 6 for Aspire 5560 series. 2006/4/1 Chapter 1 Add Radeon X1600 VGA chipset on page 1. 2006/4/6 Chapter 3 Revise CCD [...]

  • Page 3

    III Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

  • Page 4

    IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

  • Page 5

    V Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product com[...]

  • Page 6

    VI[...]

  • Page 7

    Chapter 1 1 Features Below is a brief summary of the computer ’s many feature: Platform and memroy T Intel ® Centrino ® Duo mobile technology , featuring: t Intel ® Core TM Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1 .66/1.83/2/2.16 GHz, 667 MHz FSB) or higher t Intel ® Core TM Duo processor T7200/T7400/T7600 (4 MB L2 cache, 2.0/2[...]

  • Page 8

    2 Chapter 1 T T ouchpad with 4-way scroll button T Four easy-launch buttons T T wo front-access switches: WLAN LED and Bluetooth ® LED-swi tches (for selected models) Audio T Intel ® High-Defini tion audio support T Sound Blaster Pro TM and MS-Sound compatible T S/PDIF (Sony/Philips Digital Interface) support for digital speakers T Audio system w[...]

  • Page 9

    Chapter 1 3 System Block Diagram Title Size Document Number Rev Date: Sheet of 21F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan, R.O.C. AG1 -1M BLOCK DIAGRAM A3 15 3 Wednesday, January 11, 2006 <Variant Name> Title Size Document Number Rev Date: Sheet of 21F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan, R.O[...]

  • Page 10

    4 Chapter 1 Board Layout Top View 1 SW1 Switch 7 BLUE1 Bluetooth Cable Connector 2 LEDB1 LED Board Cable Connector 8 U39 LAN Connector: RTL8100CL 3 KB1 Keyboard Connector 9 RTC1 RTC Battery Connector 4 TP AD1 T ouchpad Cable Connector 10 U40 Keyboard Controller: ENE CB- 1410QF 5 LCD1 LCD Cable Connector 1 1 SPKR1 S peaker Set Cable Connector 6 LAUN[...]

  • Page 11

    Chapter 1 5 Bottom View NOTE: This is engineering samp le. The image above may not be exactly the same as the real main board you get. 1 USB2 USB port 13 ODD1 ODD Connector 2 USB3 USB port 14 WIN1 Wireless LAN Card Slotr 3 USB4 USB port 15 DM1 DIMM Slot1 4 LAN1 RJ1 1+RJ45 (Modem Port+ Ether net Port) 16 DM3 DIMM Slot2 5M D C W 1 Modem Cable Connect[...]

  • Page 12

    6 Chapter 1 Jumper Settings PIN Description Pin1-Pin5 On Clear Password Pin2-Pin6 On NC Pin3-Pin7 On KBC_MA TRIX1 Pin4-Pin8 On KBC_MA TRIX2[...]

  • Page 13

    Chapter 1 7 Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer . # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 S tatus indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer ’s functions and[...]

  • Page 14

    8 Chapter 1 Closed Front View # Icon Item Description 1 Bluetooth ® communication button/ indicator Press to enable/disable Bluetooth function. Lights to indicate the status of Bluetooth- communications (for selected models). 2 Wireless communication button/ indicator Press to enable/disable Wireless function. Lights to indicate the status of wire[...]

  • Page 15

    Chapter 1 9 Left View # Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 Optical drive Internal optic al drive; accepts CDs or DVDs. (Some models have slot-in ODD module. The picture displays tray-in ODD module ). 3 Optical disk access indicator Lights up when the optical drive is active. 4 [...]

  • Page 16

    10 Chapter 1 Right View Rear Panel # Icon Item Description 1 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 2 S-video/TV -out (NTSC/P AL) port Connects to a television or display device with S-video input (for Aspire 5560). 3 V entilation slots Enable the computer to st ay cool, even after prolong use. 4 Modem (RJ-1 1[...]

  • Page 17

    Chapter 1 11 Bottom Panel Indicators The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel. External display (VGA) port Connects to a display device(e.g., external monitor , LCD projector). Battery Powers the computer # Item Description 1 Battery lock Locks th e battery in position. [...]

  • Page 18

    12 Chapter 1 The power , battery and wireless communication status indicators are visible even when the LCD disp lay is closed. Icon Function Description Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated. HDD Indicates when the hard disc or optical drive is active. Bluetooth Indicates the status of Bluetooth comm[...]

  • Page 19

    Chapter 1 13 NOTE: 1. Chargi ng: The light shows amber when the battery is charging. 2. Fully ch arged: The light sho ws green when in AC mode. Easy-Launch Buttons Located above the keyboard are four buttons. These bu ttons are called easy-launch buttons. They are: mail Web browser , Empowering Key “ “and one user-programmable button. Press “[...]

  • Page 20

    14 Chapter 1 T Move your finger across the touchpad (2) to move the cursor . T Press the left (1) and right (4) b uttons locat ed beneath the touchpad to perform selecti on and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T apping on the touchpad is the sa me as cli cking the left button. T Use the 4[...]

  • Page 21

    Chapter 1 15 Using the Keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embe dded numeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by[...]

  • Page 22

    16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the comp uter ’s controls like sreen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Key Icon Description Windows key Pressed alone, this key [...]

  • Page 23

    Chapter 1 17 Special Key Y ou can locate the Euro symbol and US dol lar sign at th e upper-cen ter and/or bottom-right o f your keyboard. To t y p e : The Euro symbol 1. Open a text editor or word processor. Fn-F4 Sleep Puts the computer in Sleep mo de. Fn-F5 Display toggle Switches display output between the display screen , external monitor (if c[...]

  • Page 24

    18 Chapter 1 2. Either directly press the <> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> symbol at the upper-center of th e keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the <> key at the bottom-right of the keyboard, or hold <Shift&g[...]

  • Page 25

    Chapter 1 19 Acer Empowering Technology Acer ’s innovative Empowering T echnology makes it ea sy for you to access frequently used functions and manage your new Acer notebook. It f eatures the following handy utilities: T Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms. T Acer eLock Management limit s[...]

  • Page 26

    20 Chapter 1 easy data encryption/decryption and also supports on-the -fly file encryption for MSN Messager and Micro soft Outlook. There are two passwords that can be used to encrypt/ decrypt a file; the supervisor passowrd and the file- specific password. The supervisor passwork is a “maste r” pa ssword that cna decrypt any file on your syste[...]

  • Page 27

    Chapter 1 21 Acer eLock Management Acer eLock Management is a secu rity utility that a llows you to lock u p your removable data, optical and floppy drives to ensure that data can’t be st olen while your notebook is unattended. T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card r[...]

  • Page 28

    22 Chapter 1 Acer ePerformance Management Acer ePerformance Management is a system optimizati on tool that boosts the performance of your Acer notebook. It provides you with the following op tions to enhance overall system performance: T Memory optimization - releases u nused memory and check u sage. T Disk optimization - removes unneeded items and[...]

  • Page 29

    Chapter 1 23 Acer eRecovery Management Acer eRecovery Management is a powerf ul utility that d oes away with t he need for re covery disks provided by the manufacturer . The Acer eRecovery Management utility occupi es spac e in a hidden partition on your system’s HDD. User-created backups are stored on D: drive. Acer eRecovery Management provid[...]

  • Page 30

    24 Chapter 1 NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feat ure to burn a backup imag e to CD or DVD. T o ensure the best results when re covering your system using a CD or Acer eRecovery Manag ement, detach all peripherals (except the external A[...]

  • Page 31

    Chapter 1 25 Acer eNet Management Acer eNet Management helps you to quickly and eas ily connect to both wired and wireless networks in a variety of locations. T o access this utility , either click on the “Acer eNet Mana gement” icon on your netebook, or start the program from the S tart menu. Y ou also have the option to set Acer eNet Manageme[...]

  • Page 32

    26 Chapter 1 Acer eNet Management can sa ve network settings for a location to a pro file, and automatical ly apply the appropriate profile when you move fromone l ocation to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details , etc.), as well as default printe r settings. Security and safety conce[...]

  • Page 33

    Chapter 1 27 Battery status For real-time battery life estimates bas ed on current usage, referto the pane l on the l ower left-hand side of the window . Y ou can also click “A dvanced Setti ngs” to: T Set alarms. T Re-load factory defa ults. T Select what actions will be taken w hen the cover is closed, and set passwords for accessing the syst[...]

  • Page 34

    28 Chapter 1 Acer ePresentation Management Acer ePresentation Management lets you select from tw o of the most common projector resol utions: XGA and SVGA.[...]

  • Page 35

    Chapter 1 29 Hardware Specificatio ns and Configurations NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. Af ter that, power off the system and remove the HDD. Last, reboot the lapto p. Then you will see PXE version displaying on the sc reen. Processor Item Specification CPU type Intel ® Core TM Du[...]

  • Page 36

    30 Chapter 1 NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 co uld be reversed. Supports DIMM package 200-pin soDIMM Memory module combinations Y ou can install memory modules in any combinations as long as[...]

  • Page 37

    Chapter 1 31 Supports modem protocol V .92 Modem connector type RJ1 1 Modem connector location Right side Bluetooth Inte rface Item S pecification Chipset Built-in ICH7M Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 wh en SIG specification is ratified). Interface USB 1.1 Connector type USB Wirel[...]

  • Page 38

    32 Chapter 1 Data transfer rate (host~buffer , Mbytes/s) 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. Ultra DMA mode-5 DC Power Requirements V oltage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% Combo Drive Interface Item S pecification V endor & model name DVD/CDRW HLDS GCC-4244N Performance S pecification With [...]

  • Page 39

    Chapter 1 33 Power Requirement Input V oltage 5 V +/- 5 % (Operating) Audio Interface Item S pecification Audio Controller ALC883 Audio onboard or optional Built-in Mono or S tereo S tereo Resolution 16 bit stereo digital to analog converter 16 bit stereo analog to digital converter Compatibility HD Audio Mixed sound source Line-in, CD V oice ch an[...]

  • Page 40

    34 Chapter 1 PCMCIA Port Item S pecification PCMCIA controller TI PCI 7412 Supports card type T y pe-II Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Y es Express Card Interface Item S pecification PCMCIA controller Built-in ICH7M Supports card type 75mmx34mm(W)x5mm Numb[...]

  • Page 41

    Chapter 1 35 Battery Item S pecification V en dor & model name Sanyo (6cell) 2.0 Sony (6cell) 2.0 Panasonic (6cell) 2.0 Snayo (6cell) 2.4 Sony (6cell) 2.4 Panasonic (6cell)2.4 Sanyo (9cell) 2.4 Battery T y pe Li-ion Pack capacity 4000 mAH for Sanyo (6cell) 2.0 3920 mAH Sony (6cell) 2.0 3900 mAH Panasonic (6cell) 2.0 4800 mAH Snayo (6cell) 2.4 4[...]

  • Page 42

    36 Chapter 1 Viewing Angle (degree) Horizontal: Right/Left V er tial: Upper/Lower 40/40 10/30 45/45 15/35 40/40 20/40 T emperature Range( C) Operating S torage (shipping) 0 to +50 -20 to +60 0 to +50 -25 to +60 0 to +50 -20 to +60 LCD Inverter Item S pecification V en dor & model name Darfon/V189-301GP Brightness conditions N/A Input voltage (V[...]

  • Page 43

    Chapter 2 37 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

  • Page 44

    38 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change the value of a parameter , press p or q . T A plus sign (+) [...]

  • Page 45

    Chapter 2 39 Information NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CPU type and speed of the system. IDE1 Model Name This field shows the model na me of HDD installed on primary IDE master . IDE1 Serial Number This field displays the seri al number of HDD installed on primary[...]

  • Page 46

    40 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for your reference only . Actual values may differ . PhoenixBIOS Setup Utility Information Main Security Boot Exit It[...]

  • Page 47

    Chapter 2 41 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

  • Page 48

    42 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. PhoenixBIOS Setup Utility Information Main Boot Item Specific Help User Password is : Clear Supervisor Password is : Clear Set User Password Set Supervisor Password Password on Boot [Disabled] Supervisor Password co[...]

  • Page 49

    Chapter 2 43 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to y[...]

  • Page 50

    44 Chapter 2 1. Use the w and y keys to highlight the Set Sup ervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current passw ord in the Enter Cur rent Password fiel d and press e . 3. Press e twice without typing anything in the Enter New Password and Con firm New Password fields. The computer then sets th[...]

  • Page 51

    Chapter 2 45 If the new password and confirm new password strings do not match, the screen will display the following message.[...]

  • Page 52

    46 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive and the CD-ROM in module bay . PhoenixBIOS Setup Utility Information Main Security Exit Item Specific Help +Hard Drive CD-ROM/DVD Drive Keys used t[...]

  • Page 53

    Chapter 2 47 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ut ility without saving setup data to CMOS. Load [...]

  • Page 54

    48 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

  • Page 55

    Chapter 3 49 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble the computer , you need the follow ing tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic fl[...]

  • Page 56

    50 Chapter 3 General Information Before You Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Remove the battery pack.[...]

  • Page 57

    Chapter 3 51 Disassembly Procedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the system board, you must fi rst rem ove the keyboard, then disassemble the ins[...]

  • Page 58

    52 Chapter 3 Screw List Item Description Part Number A SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 B SCREW MACH WAFER M2*L4 NI 86.00059.220 (PC Card slot x4) C CPU SCREW M2.5*4.3L (2.3 KG) 86.00D01.230 D CPU SCREW M2.5*4.3L (1.55 KG) 86.00D02.230 E SCREW M2.5-6 86.9A323.6R0 F SCRW M2.5*L8(NON NYLOK) 86.9A323.8R0 G SCREW M2*3 NYLON 1JMCPC-420325 86.[...]

  • Page 59

    Chapter 3 53 Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch then remove the battery .[...]

  • Page 60

    54 Chapter 3 Removing the Wireless LAN Card /the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module 1. Remove the five screws fastening the DIMM cover . 2. Detach the DIMM cover carefully . 3. Pop out the memory carefully . 4. Disconnect wireless main and auxiliary antenna from the wirel ess LAN card. 5. [...]

  • Page 61

    Chapter 3 55 9. Remove the four screws fastening the HDD module. 10. Then detach the HDD module carefully . Removing the ODD Module 1. First, remove the screw fastening the ODD module as shown. 2. Push the ODD module outwa rds then remove it. Removing the LCD Module 1. Detach the middle cover from the main uiit carefully . 2. Disconnect the launch [...]

  • Page 62

    56 Chapter 3 3. Remove the middle cover (with launch boar d and micropho ne) from the main unit. 4. Disconnect the microphone cable from the launch bo ard. 5. T ake out the microphone fro m the middle cover . 6. Remove the two screws fastening the launch board. 7. Then remove the launch board from the middle cover . . 8. Remove the screw holding th[...]

  • Page 63

    Chapter 3 57 13. Pull the antenna set from the main uni t. 14. Disconnect the LCD cable. 15. T urn over the notebook then remove two screws fastening the LCD module. 16. Remove two screws fastening the LCD hinges. 17. Then detach the LCD module from the main unit.[...]

  • Page 64

    58 Chapter 3 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Disconnect the touchpad cable and t he LED FFC from the main board. 2. Remove the 15 screws on the bottom as shown. 3. Detach the upper case assembly from the lower case assembly carefully . Disassembling the Lower Case Assembly 4. T urn ov[...]

  • Page 65

    Chapter 3 59 11 . Remove the two screws holding the speaker set. 12. T ake out the speaker set from the lower case. 13. Remove the three screws fastening the system fan. 14. Detach the fan from the lower case. 15. Disconnect the RTC battery cable then detach the RTC battery . 16. Disconnect the launch board FFC from the main board. 17. Disconnect t[...]

  • Page 66

    60 Chapter 3 20. Remove the five screws fastening the heatsink. 21. Remove the heatsink from the main board. 22. Use a flat-headed screwdriver to relea se the CPU socket lock. 23. Remove the CPU from the CPU socket carefully . Disassembling the Upper Case Assembly 1. Remove the two screws fastening the LED board. 2. The remove th e LED board from t[...]

  • Page 67

    Chapter 3 61 5. Remove the four screws fastening the touchpad bracket. 6. Remove the touchpad bracket (with touchpad). 7. Detach the touchpad from the touchpad bracke.t[...]

  • Page 68

    62 Chapter 3 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the LCD inverter . 5. T ake out the LCD inverter from the LCD cover , then disconnect the LCD cable from the inverter . 6. Remove the [...]

  • Page 69

    Chapter 3 63 13. T ear off the t ape fastening the LCD cable. 14. Disconnect the LCD cable from the LCD. 15. T ear off another t ape holding the LCD cable. 16. Remove the four screws fastening the LCD right bracket. 17. Remove the right bracket from the LCD. 18. Remove the four screws fastening the LCD left bracket. 19. Remove the left bracket from[...]

  • Page 70

    64 Chapter 3 Disassembling the LCD Module (with video camera) 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the LCD inverter . 5. T ake out the LCD inverter from the LCD cover , then disconnect the LCD cable from the inver[...]

  • Page 71

    Chapter 3 65 13. T ake out the LCD assembly from the LCD panel. 14. Disconnect the LCD cable from the LCD. 15. T ear off the t ape fastening the LCD cabl e and detach the LCD cable from the LCD. 16. Remove the two screws h olding the wireless a ntenna set to the L CD panel. 17. T ake out the wireless antenna set from th e LCD panel. 18. Remove the [...]

  • Page 72

    66 Chapter 3[...]

  • Page 73

    Chapter 3 67 Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws fastening the HDD bracket. 2. Remove the HDD bracket. Disassembling the ODD Module 1. Remove the two screws holding the ODD fix holder bracket. 2. Then remove the ODD fix holder bracket. 3. Reove the two screws fastening the ODD rail bracket then [...]

  • Page 74

    68 Chapter 3[...]

  • Page 75

    Chapter 4 69 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptom s by attemp[...]

  • Page 76

    70 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, dr iver , or diske tte. A write-ena bled, diagno stic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive[...]

  • Page 77

    Chapter 4 71 If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia[...]

  • Page 78

    72 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem i[...]

  • Page 79

    Chapter 4 73 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , co nfirm that if the parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and adap[...]

  • Page 80

    74 Chapter 4 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the [...]

  • Page 81

    Chapter 4 75 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxx h (R:xxxxh, W:xx xxh) 070 Real T ime Clock Erro[...]

  • Page 82

    76 Chapter 4 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

  • Page 83

    Chapter 4 77 Error Message List No beep Error Messages FRU/Action in Sequen ce No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 71.. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on in[...]

  • Page 84

    78 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify Real Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values [...]

  • Page 85

    Chapter 4 79 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set k[...]

  • Page 86

    80 Chapter 4 8Ch Initialize floppy controller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 [...]

  • Page 87

    Chapter 4 81 D2h Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC[...]

  • Page 88

    82 Chapter 4 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if [...]

  • Page 89

    Chapter 4 83 Battery can’t be charged See “Check the Battery Pack” on page 73. Battery pack System board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequ[...]

  • Page 90

    84 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 86. Battery fuel gauge in Windows doesn’t go hig her than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until pow er off, then charge battery). Battery pack System[...]

  • Page 91

    Chapter 4 85 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

  • Page 92

    86 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V eri fy that all attached [...]

  • Page 93

    Chapter 5 87 Top View 1 SW1 Switch 7 BLUE1 Bluetooth Cable Connector 2 LEDB1 LED Board Cable Connector 8 U39 LAN Connector: RTL8100CL 3 KB1 Keyboard Connector 9 RTC1 RTC Battery Connector 4 TP AD1 T ouchpad Cable Connector 10 U40 Keyboard Controller: ENE CB- 1410QF 5 LCD1 LCD Cable Connector 1 1 SPKR1 S peaker Set Cable Connector 6 LAUNCH1 Launch B[...]

  • Page 94

    88 Chapter 5 Bottom View NOTE: This is engineering samp le. The image above may not be exactly the same as the real main board you get. 1 USB2 USB port 13 ODD1 ODD Connector 2 USB3 USB port 14 WIN1 Wireless LAN Card Slotr 3 USB4 USB port 15 DM1 DIMM Slot1 4 LAN1 RJ1 1+RJ45 (Modem Port+ Ethernet Port) 16 DM3 DIMM Slot2 5M D C W 1 Modem Cable Connect[...]

  • Page 95

    Chapter 5 89 Jumper Settings PIN Description Pin1-Pin5 On Clear Password Pin2-Pin6 On NC Pin3-Pin7 On KBC_MA TRIX1 Pin4-Pin8 On KBC_MA TRIX2[...]

  • Page 96

    90 Chapter 5[...]

  • Page 97

    Chapter 6 91 This chapter gives you the FRU (Field Repla ceable Unit) list ing in global configurations of Aspire 5540/5560/5590. R efer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your r[...]

  • Page 98

    92 Chapter 6 Aspire 5540/5560/5590 Exploded Diagram Aspire 5540/5560 /5590 FRU List Category No. Part Name and D escription Acer Part No. Adapter ADAPTER 65W DEL T A SADP-65KB DBE AP .06501.007 ADAPTER 65W LITEON P A-1650- 02WR AP .06503.01 1 ADAPTER 65W LISHIN SLS0335A19A54LF AP .06506.003 Battery BA TTERY P ACK LI 6CELL 2.0MAH SANYO BT .00603.014[...]

  • Page 99

    Chapter 6 93 BLUETOOTH MODULE FOXCONN BCM2045 Note: Th e bluetoot h module do es not contain the black mylar as the image shows. 54.TB2V1.001 Cables MODEM CABLE 50.TB2V1.005 LED CABLE 50.TB2V1.003 TOUCHP AD CABLE 50.TB2V1.001 LAUNCH BOARD CABLE 50.TB2V1.002 BLUETOOTH CABLE 50.TB2V1.004 POWER CORD 2.5A 125V USA 27.01518.781 POWER CORD 10A 250V 3PIN [...]

  • Page 100

    94 Chapter 6 POWER CORD 2.5A 250V SOUTH AFRICA BK 27.01518.631 POWER CODE 7A 125V JAP AN 2PIN 27.03518.161 Case/Cover/Bracket/Assembly LOWERCASE W/SPEAKER 60.TB2V1.001 S peaker SPEAKER 23.TB2V1.001 Case/Cover/Bracket/Assembly MIDDLE COVER 60.AA6V1.003 MIDDLE COVER (TM) 60.TB2V1.003 MINI CARD COVER TBD DIMM COVER 42.TB2V1.001 HDD COVER 42.TB2V1.002 [...]

  • Page 101

    Chapter 6 95 TOUCHP AD BRACKET 33.TB2V1.001 UPPER CASE 60.AA6V1.002 UPPER CASE (TM) 60.TB2V1.002 Combo Module COMBO MODULE 24X 6M.TB2V1.001 OPTICAL FIX HOLDER BRACKET 33.TB2V1.002 OPTICAL RAIL HOLDER 33.TB2V1.003 OPTICAL BEZEL GBASE FOR COMBO 42.TB2V1.003 COMBO MODULE 24X HLDS GCC- 4244N LF 1.00AB W/O BEZEL KO.0240A.005 COMBO MODULE 24X LITEON SOSC[...]

  • Page 102

    96 Chapter 6 CPU DOTHAN740 1.73GMHZ INTEL KC.N0001.740 CPU DOTHAN725A 1.6GMHZ INTEL KC.NA001.725 CPU CEL-M370 1.5G MHZ INTEL KC.NC001.370 CPU CEL-M380 1.6GMHZ INTEL KC.NV001 .380 CPU CEL-M390 1.7GMHZ INTEL KC.NV001 .390 CPU CEL-M360 1.4GMHZ INTEL KC.NV001 .360 DVD Module DVD-RW MODULE 8X 6M.TB2V1 .002 OPTICAL FIX HOLDER BRACKET 33.TB2V1.002 OPTICAL[...]

  • Page 103

    Chapter 6 97 ASSY HDD BRACKET AG1 33.TB2V1.004 HDD 40GB SEAGA TE ST94021 12A KH.04001.014 HDD 40GB TOSHIBA MK4025GAS KH.04004.005 HDD 40GB HGST HTS421240H9A T00 KH.04007.013 HDD 40GB WD WD400UE-22HCT0 KH.04008.025 HDD 40GB SAMSUNG M40MP0402H KH.0400B.003 HDD MODULE 60G TBD ASSY HDD BRACKET AG1 33.TB2V1.004 HDD 60GB SEAGA TE ST96812A KH.06001.004 HD[...]

  • Page 104

    98 Chapter 6 CPU HEA TSINK W/SCREW W/O F AN 34.TB2V1.001 CPU HEA TSINK W/O FA N(AD1- DISCRETE) Note: This is for discrete mod els 34.ABA V1.001 Keyboard KEYBOARD 89KEY DARFON NSK- H3M00 SWISS KB.A2707.01 1 KEYBOARD 88KEY DARFON NSK- H30M02 T AIWAN(CHINESE) KB.A2707.002 KEYBOARD 88KEY DARFON NSK- H3M03 THAI KB.A2707.004 KEYBOARD 89KEY DARFON NSK- H3[...]

  • Page 105

    Chapter 6 99 KEYBOARD 89KEY DARFON NSK- H3M0S SP KB.A2707.003 KEYBOARD 89KEY DARFON NSK- H3M0T TURKISH KB.A2707.020 KEYBOARD 89KEY DARFON NSK- H3M0U UK KB.A2707.007 KEYBOARD 89KEY DARFON NSK- H3M0W SWEDEN KB.A2707.015 KEYBOARD 89KEY DARFON NSK- H3M1A BELGIUM KB.A2707.014 KEYBOARD 89KEY DARFON NSK- H3M1B BR KB.A2707.005 KEYBOARD 88KEY DARFON NSK- H3[...]

  • Page 106

    100 Chapter 6 KEYBOARD 89KEY DARFON NSK- AEK0W SWEDEN KB.T5007.015 KEYBOARD 89KEY DARFON NSK- AEK1A BELGIUM KB.T5007.014 KEYBOARD 89KEY DARFON NSK- AEK1B BR KB.T5007.005 KEYBOARD DARFON NSK-N7082 US-INTERNA TIONAL KB.T5007.001 KEYBOARD 89KEY DARFON NSK- AEK1F SV KB.T5007.026 LCD Module LCD MODULE 14.1" WXGA W/ ANTENNA NONE GLARE 6M.TB2 V1.0 1 [...]

  • Page 107

    Chapter 6 101 LCD BEZEL 14.1" W/LOGO 60.TB2V1.005 HINGE P ACK LEFT/RIGHT 6K.TB2V1.001 LCD 14.1" WXGA AU B141EW01 V .1 NONE GLARE LK.14105.013 LCD 14" WXGA SAMSUNG L TN141W1-L01 NONE GLARE LK.14106.004 LCD 14.1" WXGA LG LP141WX1- TL02 NONE GLARE LK.14108.002 LCD 14.1" WXGA QDI QD14TL01-03 NONE GLARE 420G LK.14109.004 LCD 14&[...]

  • Page 108

    102 Chapter 6 LCD MODULE 14.1" WXGA GLARE W/CCD 6M.ABA V1.032 INVERTER BOARD 15.4" FOXCONN T62I240.00 19.A46V1.003 INVERTER BOARD 15.4" YEC YNV - W02 19.TB2V1.001 WIRELESS ANTENNA LEFT/RIGHT 25.TB2V1.001 LCD BRACKET RIGHT Note: Right bracket is the upper one. 33.TB1V1.003 LCD BRACKET LEFT Note: Left bracket is the lower one 33.TB1V1.[...]

  • Page 109

    Chapter 6 103 LCD CABLE 14.1" CCD 50.ABA V1.001 CCD CAMERA 1.3M LOGITECH 961458-2000 L 56.ABA V1.001 LCD BEZEL 14.1" CCD W/LOGO 60.ABA V1.006 CCD LA TCH W/SPRING 60.ABA V1.010 CCD BEZEL 60.ABA V1.008 LCD P ANEL 14.1" CCD W/HINGE 60.ABA V1.007 HINGE P ACK LEFT/RIGHT 6K.TB2V1.001 LCD 14.1" WXGA LG B141EW01 V .0 GLARE LK.14105.014 [...]

  • Page 110

    104 Chapter 6 MAINBOARD AG1910 W/O CPU W/ PCMCIA SLOT & RTC BA TTERY MB.TB201.001 Battery RTC BA T TERY 23.TB2V1.004 PCMCIA Slot/PC Card Slot PCMCIA SLOY 22.TB2V1.001 Memory SDIMM 256M INFINEON HYS64T32000HDL-3.7-A KN.25602.023 DIMM 256M NANY A NT256T64UH4A1FN-37B KN.25603.029 SDIMM 256M MICRON MT4HTF3264HY -53EB3 KN.25604.027 SDIMM 256M SAMSUN[...]

  • Page 111

    Chapter 6 105 LCD SCREW RUBBER 47.TB1V1.001 NAME PLA TE 40.AA6V1.001 NAME PLlA TE (TM) 40.T B2V1.001 Screws SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 SCRW MACH W AFER M2.5*L3 ZN S N 86.00B34.530 SCRW M2*L3 BLACK 86.00C31.220 SCRW M2 X 2 86.00C34.620 SCR M2.5*12L B-ZN NYLOK I-HEAD 86.5A353.120 SCRW WH MS+CBZ M2.5+L4 BLACK 86.9A323 .4R0 SCREW 86.9A[...]

  • Page 112

    106 Chapter 6[...]