Acer 522 manual

Aspire One 522 SERVICE GUIDE[...]

ii Revision History Refer to the table below for the up dates made to this service guide. Service guide files and up dates are avail able on the ACER/CSD W ebsite. For more information, go to http://csd.acer .com.tw . The informatio n in this guide is subject to change without notice. Copyright Copyright © 2010 by Acer Incorporated. All right s re[...]

iii Conventions The following conventions are used in this manual: W ARNING : ! Indicates a potential for personal injury . CAUTION : ! Indicates a potential loss of data or damage to equipment. IMPORT ANT : + Indicate s information t hat is import ant to know for the pr oper completion of a procedure, choice of an option, or completing a t ask. Th[...]

iv General information 0 This service guid e provides a ll technical information relating to the basic conf igu ra tio n fo r Acer global product of fering. T o better fit local market requirement s and enhance product competitiveness, your regional of fice may ha ve decided to extend the function ality of a machine (such as add-on cards, modems, o[...]

v CHAPTER 1 Hardware Specifications Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . . . .[...]

vi Video Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28 LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29 Keyboard . . . . . . . . . . . . . . . . . . . . . . .[...]

vii DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Removing HDD Passwords . . . . . . . . . . . . . . . . . . . . . . .[...]

viii Bluetooth Module Installation . . . . . . . . . . . . . . . . . . . . . . . . 3-27 RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 Mainboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

ix Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

x[...]

CHAPTER 1 Hardware Specifications[...]

1-2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . . . . . . . . . . . . . . . . . . . .[...]

1-3 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30 Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . . . 1-31 Super-Multi Drive (not av ailable with this model). . . . . . . . . . . . 1-32 LED 10.1”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

1-4[...]

Hardware S p ecifications and Configurations 1-5 Hardware Specifications and Configurations Features 0 The following is a summary of the comp uter ’s man y fea tures: Operating System 0  Genuine Wind ows ® 7 Home Basic 32 -bit (China only)  Genuine Wind ows ® 7 St arter Platform 0  AMD C-Series processor C-50 (1 MB L2 cache, 1[...]

1-6 Hardware S pecifications and Configurations Graphics 0  A TI Radeon™ HD 6250 Graphics with 25 6 MB of dedi cated system memory , supporting Unifie d Video Decoder 3 (UVD3), OpenCL ® 1.1, OpenGL ® 3.1, OpenEXR High Dynamic-Range (HDR) technology , Shader Model 5.0, Microsoft ® DirectX ® 11  Dual indep endent display support [...]

Hardware S p ecifications and Configurations 1-7 Dimension and Weight 0 Dimensions  258.5 (W) x 185 (D) x 25.7 (H) mm (10.17 x 7.28 x 1.01 inches) Weight  1.30 kg (2.87 lbs.) with 6-cell battery pack  1.20 kg (2.65 lbs.) with 3-cell battery pack Power Adapter and Battery 0  Product Safety Electric Ap pliance and Materials (P[...]

1-8 Hardware S pecifications and Configurations Environment 0  ENERGY ST AR ®  WEEE  RoHS  Mercur y free T empera ture:  Operating: 5 °C to 35 °C  Non-operating: -20 °C to 65 °C Humidity (non-condensing) :  Operating: 20% to 80%  Non-operating: 20% to 80% Warranty 0  One-year Internationa l[...]

Hardware S p ecifications and Configurations 1-9 Software 0 Productivity  Acer ePower Management  Acer eRecovery Management  Adobe ® Flash ® Player 10.1  Adobe ® Reader ® 9.1  eSobi™  Barnes & Noble De sktop Reader (US only)  Bing™ Bar  Microsoft ® Of fice 2010 preloaded (purchase a produ[...]

1-1 0 Hardware S pecifications and Configurations Notebook Tour 0 Top View 0 Figure 1-1. T op View T able 1-1. T op View # Icon Item Description 1 Microphone Internal microphone for soun d recording. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 3 Power button T urns the comp[...]

Hardware S p ecifications and Configurations 1-1 1 4 Keyboard For entering dat a into your compute r . 5 T ouchpad T ouch-sensitive pointing device which functions like a computer mouse. 6 S tatus Indicators* 7 Click buttons (left and right) The left and right buttons func tion like the left and right mous e buttons. 8 Palmrest Microphone Internal [...]

1-1 2 Hardware S pecifications and Configurations Closed Front View 0 Figure 1-2. Front V iew T able 1-2. Front View # Icon Item Description 1 Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's battery st atus.  Charging: The light shows amber wh en the battery is charging.  Fully charg[...]

Hardware S p ecifications and Configurations 1-13 Rear View 0 Figure 1-3. Rear View T able 1-3. Rear View # Icon Item Description 1 Battery bay Houses the computer ’ s battery pack. NOTE: Y our computer may b e equipped with a dif ferent battery to the one in th e picture. 1[...]

1-1 4 Hardware S pecifications and Configurations Left View 0 Figure 1-4. Lef t Vi ew T able 1-4. Left V iew # Icon Item Description 1 DC-in jack Connect s to an AC adapter . 2 External display (VGA) port Connects to a display device (e.g ., external monitor , LCD projector). 3 USB 2.0 ports Connects to USB 2.0 devices (e.g ., U SB mous e, USB came[...]

Hardware S p ecifications and Configurations 1-15 Right View 0 Figure 1-5. Right View T able 1-5. Right View # Icon Item Description 1 2-in-1 card reader Accepts Secure Digital (SD) and MultiMediaC ar d (M M C ). NOTE: Push to remove/install the card. Only one card can operate at any given time. 2 Headphon es/ speaker/ line-out jack Connects to aud[...]

1-1 6 Hardware S pecifications and Configurations Base View 0 Figure 1-6. Base View T able 1-6. Base View # Icon Item Description 1 V entilation slots and cooling fan Enable the computer to sta y cool, even after prolonged use. NOTE: Do not cover or obstruct the openin g of the fan. 2 Battery r elease latch/ lock Releases the battery for removal. 3[...]

Hardware S p ecifications and Configurations 1-17 5 Battery lock Locks the battery in posit ion. 6 S peaker Emits audio fr om your computer . T able 1-6. Base View (Continued) # Icon Item Description[...]

1-1 8 Hardware S pecifications and Configurations Touchpad Basics 0 Figure 1-7. T ouchpad  Move your finger across th e T ouchpad (1) to move the cursor .  Press the left (2) and right (3) buttons locat ed ben eath the T ouchpad to perform selection and execution functions. T hese two bu ttons are the equivalent of t he left and right b[...]

Hardware S p ecifications and Configurations 1-19 Using the Keyboard 0 Figure 1-8. Keyboard Lock Keys The keyboard has three lock keys which can be toggled o n and off. (T able 1-8) The embedded numeric ke ypad functions like a desktop numer ic keypad. It is indicated by small characters located on the upper right corner of the key cap s. T o simpl[...]

1-2 0 Hardware S pecifications and Configurations Windows Keys 0 The keyboard has two keys that perform Windows- specific functions.  Windows Logo key  Application key T able 1-10. Windows Keys Key Description Windows Logo key Pressed alon e, this key has the same ef fect as clickin g on the Windows S tar t button; it launches the S tar[...]

Hardware S p ecifications and Configurations 1-21 Hotkeys 0 The computer employs hotkeys or key combinations to access mo st of the co mputer's controls like screen brightness and volume output. Figure 1-9. Keyboard Hotkeys T o activate hotkeys, press and hold the <Fn> ke y before p ressing the other key in the hotkey combination. T able[...]

1-2 2 Hardware S pecifications and Configurations <Fn> + <F1 1> Num Lock When Num Lock is on, the embedded keyp ad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, - , *, and /). Use this mo de when you need to do a lot of numeric dat a entry . A better solution would be to connect an exte[...]

Hardware S p ecifications and Configurations 1-23 Using the Communication Key 0 Here you can enable and disable th e various wire less conn ectivity devices on your computer . Press Fn + F3 to br ing up the Launch Manager window p anel. (Figure 1-10) A red toggle indicates t he device is off. Click On to enab le wireless/Bluet ooth connection. Clic[...]

1-2 4 Hardware S pecifications and Configurations System Block Diagram 0 Figure 1-1 1. System Block Diagram[...]

Hardware S p ecifications and Configurations 1-25 Specification Tables 0 Computer specif ications Item Metric Imperial Dimensions Length 258.5mm 10.18” Width 184.0mm 7.24” Height (front to rear) 1 1mm(Front) 24.0mm (Slim panel), rear 25.7mm (W edge p anel) r ear 0.43” (Front) 0.95” (Slim panel), rear 1.01” (Wed ge panel) rear Weight (equi[...]

1-2 6 Hardware S pecifications and Configurations System Board Major Ch ips Processor Processor S pecifications Item Specification Core logic A MD Brazos FT1 9W Hudson M1 FCH VGA UMA LAN 10/100Mbp s, Atheros AR8152-BL1A-RL USB 2.0 Hudson M1 FCH Super I/O controller N/A Bluetooth U SB type, ver 3.0, B RM 2070, A TH BU12 Wireless 3rd Party WiFi 1x 1/[...]

Hardware S p ecifications and Configurations 1-27 CPU Fan T rue V alue T able (For Windows mode) CPU Fan T rue V a lue T able (For DOS mode) System Memory CPU T emperature Fan Spee d (RPM) SPL Spec (dBA) 50 4600 26 65 5300 29 75 5800 31 80 6300 34  Throttling 50%: On= 95°C; OFF=85°C  OS shut down at 100°C; H/W shut down at 92°C CPU T empe[...]

1-2 8 Hardware S pecifications and Configurations Memory Combinations Vid eo In te rf ac e BIOS Slot 1 (MB) T otal Memory (MB) 1024 1024 2048 2048 Item Specification Chipset A TI Mobility Radeon HD 6250 Package FT1 BGA, 413-Ball, 19x19mm Interface L VDS Compatibility TBD Sampling rate 280 Mhz Item Specif ication BIOS vendor Insyde BIOS V ersion 1.0[...]

Hardware S p ecifications and Configurations 1-29 LAN Interface Item Specificat ion LAN Chipset Atheros AR8152-BL1A-RL LAN connector type RJ45 LAN connector location JRJ45 on right side Features MA C Features  EEE 802.3x compliant flow control support  Interrupt coalescing  Internal tr ansmit and receive FIFO buf fers  Descriptor ring m[...]

1-3 0 Hardware S pecifications and Configurations Keyboard LAN Interface (continued) Host Offloading Features  IP , TCP , and UDP checks um offload cap abilities  T ransmit TCP segment ation  IPv6 offload  Advanced packet filtering, in cluding promisc uous (un ica st and multicast) transfer mode and multica st frame suppo rt  IEEE 80[...]

Hardware S p ecifications and Configurations 1-31 Hard Disk Drive (A VL components) Keyboard (continued ) Features  Phantom key auto detect  Overlay numeric keypad  Support independent p gdn/pgup/pgup/home/en d keys  Support reverse T cursor keys  Factory configurable differe nt languages by OEM cu stomer Item S pecification V endor [...]

1-3 2 Hardware S pecifications and Configurations Super-Multi Dr ive (not availa ble with this mode l) BD Drive (not available with this model) Hard Disk Dr ive (continu ed) Media data transfer rate (Mbytes/sec max) 845Mbits/s 1273.3Mbit s/s 1 175Mbits/s 845Mbit s/s 1031.7Mbit/s 1 175Mbits/s 108Mbytes/s 845Mbytes/s 108Mbytes/s 994Mbit s/s 108Mbytes[...]

Hardware S p ecifications and Configurations 1-33 LED 10.1” LCD Inverter (not av ai la bl e wi th thi s mode l) Item Specificatio n V endor/Model name AUO/B101A W06 V1 (HW:0A) AUO/B101A W03 V0 (HW:2A) AUO/B101EW02 V0 Samsung/L TN101A T01-A01 CMO/N101L6-L0D CMO/N101L6-L0B Screen Diagonal (mm) 255.573 mm (10.06”) Active Area (mm) 222.72m m X125.2[...]

1-3 4 Hardware S pecifications and Configurations Display Supported Resolution (LCD Supporte d Resolution) Graphics Controller Display Supported Resolution (GPU Supported Resolution) Bluetooth Interfa ce Resolutio n 16 bit s 32 bits Intel NVIDIA AT I 800x600p/60Hz 16:9 V V X X V 1024x768p/60Hz 16:9 V V X X V 1280x600/60Hz 16:9 X X X X X 1280x720/60[...]

Hardware S p ecifications and Configurations 1-35 Bluetooth Module Camera Mini Card 3G Card Audio Codec and Amplifier (amplifier not available) Item Specifications Controller BRM 2070 (T77H1 14.01) Features  BT 3.0 Item Specif ication V endor and Mode l  Chicony 1.3M CH9665SN (CNF9157)  Suyin 1.3M SY9665SN  Liteon 1.3M L T9665AL (09P2SF[...]

1-3 6 Hardware S pecifications and Configurations Audio Codec and Amplifier (continued) Features  Digital Microphone interface with internal MIC boost supporting 2 di gital micr ophone element s  Works with all digit al microphones.  Internal micropho ne boost  Digital: 0, 12, 24, 36, 48 dB  Analog: 0, 10, 20, 30, 40 dB  Microphon[...]

Hardware S p ecifications and Configurations 1-37 Audio Codec and Amplifier (continued) Features (continued)  Audio Directo r for Headphone an d Internal S peakers Redirection (optional).  Supporting Classic Mode  Vist a Multi-S tream  Custom Multi- S tream Mode  V oice Processing Algorithms ( optional)  End-to-end Noise Reductio [...]

1-3 8 Hardware S pecifications and Configurations Audio Interface Wireless Module 802.1 1b/g/n Battery Item Specification Audio Controller Co nexant 20584 Audio onboar d or optional On board Mono or S tereo S tereo Resolution Support 16/24bit PCM Compatibility HD audio Interface Sampling rate Sample rate up to 192Khz resolu tion VSR (V ariable Samp[...]

Hardware S p ecifications and Configurations 1-39 VRAM (not available with this model) USB Port HDMI Port AC Adapter Item Specification Chip set N/A Memory size N/A Interface N /A Item Specificatio n USB compliance level USB 2.0 Protocol OHCI Number of USB port(s) 3 Location T wo at the left side and one at right side Output Current 1.0A for eac h [...]

1-4 0 Hardware S pecifications and Configurations System Power Manageme nt Item Specification Mech. Off (G3) Al devices in the sys te m ar e tu rn ed off completely . Soft Of f (G2/S5) OS initiated shutdown. All devices in the system ar e turned off completely . Working (G0/S0) Individual de vice s suc h as the CPU and hard disc may be power manage[...]

Hardware S p ecifications and Configurations 1-41 Card Reader Item Specif ication Chipset ENE UB6252 Package 32 Pin QFN Maximum supported size SD card: SD Me mo ry Card S pecification V ersion 2.0 xD card: Compliant with xD-Picture Card S pecification V ersion 1.2 MMC card: MultiMed ia Card S p ecific ation V ersion 4.2 MS Pro: Memory S tick PRO Fo[...]

1-4 2 Hardware S pecifications and Configurations System LED Indicator Card Reader (continued)  Embedded Prog ram memory and Dat a SRAM  Miscellaneous Functio n  One Global Traf fic LED Pin  ENE Driver  Windows 2000, Windows XP , Wind ows Vist a, Windows 7  Linux Item Specification Lock N/A System state Dual color: Blue/Orange Pow[...]

Hardware S p ecifications and Configurations 1-43 System DMA Specification System Interrup t Specificat io n Legacy M ode Power Management DMA0 N/A DMA1 N/A DMA2 N/A DMA3 N/A DMA4 Direct memory a ccess co ntrolle r DMA5 N/A DMA6 N/A DMA7 N/A *ExpressCard controller can use DMA 1, 2, or 5. Hardware IRQ System Functi on IRQ0 High precision event time[...]

1-4 4 Hardware S pecifications and Configurations System IO Address Map I/O address (hex) System func tion (shipping configuratio n) 000 - 00F DMA controller 000 - CF7 PCI bu s 010 - 01F Motherboard resources 020 - 021 Interrupt controller 02E - 02F Motherboard resources 040 - 043 System timer 060 - 060 S tan dard PS/2 Keyboard 061 - 061 System spe[...]

Hardware S p ecifications and Configurations 1-45 System I/O Address S pecifications System IO Address Map (continued) CD0 - CDB Motherboard resources I/O address (hex) System function (ship ping configuration) 0D00 - FFFF PCI bus 2000 - 207F Atheros AR8152/8158 PCI-E Fa st Ethernet Controller(NDIS 6.20) 2000 - 2FFF PCI standar d PCI-to-PCI bridge [...]

1-4 6 Hardware S pecifications and Configurations[...]

CHAPTER 2 System Utilities[...]

2-2 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Navigating the BIOS Ut ility . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Information. . . . . . . . . . . . . . . . . . . . . . . . [...]

System Utilities 2-3 System Utilities BIOS Setup Utility 0 This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur , the setup utility may need to be run. Refer to Chapter 4, T roubles[...]

2-4 System Utilities BIOS 0 The following is a description of the tabs found on the InsydeH2 0 BIOS Setup Utility screen: NOTE: NOTE : The screens provided are for reference on ly . Actual values may differ by model. Information 0 This tab shows a summary of computer hardware information. Figure 2-1. BIOS Information T able 2-1 describes the para m[...]

System Utilities 2-5 VGA BIOS V ersion VGA (video graphic s array) firmware vers ion of system Serial Number Serial number of unit Asset T ag Number Asset tag number of system Product Name Product name of the system Manufact urer Name Ma nufacturer of sy stem UUID Universally Unique Identifier T able 2-1. BIOS Information (Continued) Parameter Desc[...]

2-6 System Utilities Main 0 This tab allows the user to set system time and date, enable or disable boot option and enable or d isable recovery . Figure 2-2. BIOS Main T able 2-2 describes the para meters shown in Figure 2-2. . T able 2-2. BIOS Main Parameter Description Format/Option System T ime BIOS system time in 24-ho ur format Format: HH:MM:S[...]

System Utilities 2-7 F12 Boot Menu Option to use boot me nu during POST Option: Enabled or Disabled D2D Recovery Option to use D2D Re covery function Option: E nabled or Disabled SA T A M ode Option to set SA T A controller mode Option: AHCI or IDE T able 2-2. BIOS Main (Continued) Parameter Description Format/Option[...]

2-8 System Utilities Security 0 This tab shows p arameters that safeguar d and protect the computer from un authorized use. Figure 2-3. BIOS Security T able 2-3 describes the para meters shown in Figure 2-3. T able 2-3. BIOS Security Parameter Description Option Supervisor Password Is Supe rvisor p assword setting Clear or Set User Password Is User[...]

System Utilities 2-9 NOTE: NOTE : When prompted to enter password, thre e attempts are allo wed before system halts. Resetting BIOS p assword may require computer be returned to dealer . Password on Boot must be set to Enabled to activate password feature. Passwords are not case sensitive. A password must be a lphanumeric (A-Z, a-z, 0-9 ), not long[...]

2-10 System Utilities Figure 2-5. Setting a Pa ssword Confirmation Noti ce a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parame ter is shown as Set. c. Press F10 to save chan ge s an d ex it BIOS Setup Utility . 5. If new p assword and confirm new password strings do no t match, the Setup Warning dialo[...]

System Utilities 2-1 1 2. T y pe current password in Enter CurrentPassword field and press Enter . 3. Press Enter twice without typing anything in Enter NewPassword and Confirm NewPassword fields. Computer will set Sup ervisor Password paramete r to Clear . 4. Press F10 to save changes and exit the BIOS Setup Utility . Changing a Password 0 1. Use [...]

2-12 System Utilities Figure 2-10. Changing a Password: Invalid Password a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parame ter is shown as Clear. c. T o try to change the p assword again, repeat step s 1 through 4 . 7. If new p assword and confirm new password strings do no t match, the Setup Warnin[...]

System Utilities 2-13 Boot 0 This tab allows chang es to the order of boot devices used to load the oper ating system. Bootable devices includ e the:  USB diskette drives  Onboard hard disk drive  DVD drive in the module bay Use  and  keys to select a device and press F5 or F6 to change the value. Figure 2-12. BIOS Boot Boot[...]

2-14 System Utilities Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility . Figure 2-13. BIOS Exit T able 2-4 describes the para meters in Figure 2-13. T able 2-4. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system. Exit Discarding Changes Exit BI[...]

System Utilities 2-15 BIOS Flash Utilities 0 BIOS Flash memory u pdates are required for the following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE : If a Crisis Recovery Disc is not available, [...]

2-16 System Utilities DOS Flash Utility 0 Perform the following to use the DOS Flash Utility : 1. Press F2 during boot to enter S etup Menu . 2. Select Boot Menu to modify boot priority order . 3. Mo ve USB HDD to position 1 (Figure 2-14). (Refer to Boot menu) Figure 2-14. Changing BIOS Boot Priority Order 4. Copy BIOS.BAT to USB HDD. 5. Insert USB[...]

System Utilities 2-17 Figure 2-16. Erasing FLASH ROM Figure 2-17. Up dati ng Flash ROM Bloc ks 7. BIOS flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE : If AC power is not connected, the follo wing message is shown (Figu re 2- 18). Plug in the AC power to continue.[...]

2-18 System Utilities WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Dou ble click the WinFlash executable. 2. Click OK to begin the upda te. A progress screen is shown. (Figure 2-19) Figure 2-19. InsydeFlash[...]

System Utilities 2-19 HDD/BIOS Password Utilities 0 CAUTION : ! If Power-on Password authentication is enabl ed, the BIO S password can only be cleared by initiating the Crisis Disk Recovery procedure. See Chapter 5, BIOS Recovery by Crisis Disk . Removing HDD Passwords 0 This section provides details about re moving an HDD password from the BIOS. [...]

2-20 System Utilities NOTE: NOTE : A key code is generated fo r use with unlocking utility . Make note of this code. 3. On a sep arate, compatib le device, boot to DOS. 4. Execute UnlockHD.exe (Figure 2-23) to create a pass word unlock code. Use the format < UnlockHD [key code] > with the code noted in the Figu re 2-22. Example: UnlockHD 5459[...]

System Utilities 2-21 Clearing BIOS Passwords 0 If a BIOS password (Supervisor Password and/or User Password) is set, the BIOS will prompt for the passwor d at system POST or upon ente ring the BIOS setup menu. Cle ar the password check with the fol lowing procedure: 1 . Remove HDD, AC adapter a nd Battery . 2 . Remove power from system. 3 . Discon[...]

2-22 System Utilities 5 . Use an electric conductivity tool to bridge the two po ints of the jumpers (A). ( Figu re 2-25) Figure 2-25. CMOS Jumper 6 . Plug in AC adapter . 7 . Press Power button until BIO S POST is finished 8 . Remove conductivity tool from RCT _RST point. 9 . Restart the system and press F2 to enter BIOS Utility Setup menu. 1 0 . [...]

System Utilities 2-23 Cleaning BIOS Passwords 0 T o clean the User or Supervisor p asswords, perform the following step s: 1. At the DOS prompt, enter clnpwd.exe. 2. Press 1 or 2 to clean the desired passwor d as shown in Figure 2-26. Figure 2-26. Clean BIOS Password 3. Th e on screen message shows function succe ss or failure. D:Clnpwd>clnpwd [...]

2-24 System Utilities Miscellaneous Tools 0 Using Boot Sequence Selector 0 The Boot Sequence Selector allows the boot order to be changed without accessing th e BIOS. T o use the Boot Sequence Selector , perform the following steps: 1. Boot to DOS. 2. Enter bs <# >, bs.exe followed by a dig it from 1 to 4, at the command prompt to select a bo[...]

System Utilities 2-25  /ws ==> Write Serial Number to EEPROM (max. 22 character s)  /wu ==> Write UUID to EEPROM (ignore string)  /wa ==> Write Asset T ag to EEPROM (max. 32 character s) The following exampl es show the commands and the co rresponding output info rm ation: 1. Read DMI Informa tion from Memo ry Input: 0 dm[...]

2-26 System Utilities Updating MAC Address and SSID/SVID Utility 0 1. Copy the contents of th e memcfg folder to a bootable HDD device. 2. Use a te xt editor to edit mac_id.ini with the correct MAC address and SSID/SVID. Figure 2-28. Editing MAC_ID.INI 3. Boot computer to HDD device. 4. Enter memcfg folder . 5. At the DOS prompt, enter memcfg -p ma[...]

CHAPTER 3 Machine Maintenance Procedures[...]

3-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . [...]

3-3 CCD (Charge-Coupled Device) Module Rem oval . . . . . . . . . . 3-42 CCD (Charge-Coupled Device) Module In stallation . . . . . . . . 3-42 LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 LCD Panel Brackets Removal [...]

3-4[...]

Machine Maintenance Procedure s 3-5 Machine Maintenance Procedures Introduction 0 This chapter contains general inf ormation ab out the notebook, a list of tools needed to perform the required maintena nce an d ste p by step proce dures on how to remove an d inst all component s from the notebook computer . General Information 0 The product preview[...]

3-6 Machine Maintenance Proced ures Maintenance Flowchart 0 The flowchart in Figure 3-1 provides a graphic repr esentat ion of the module removal a nd inst allation sequences. It provides info rmation on what component s need to be removed and inst alled during servicing. Figure 3-1. Maintenance Flow Battery Dummy Card Keyboard Lower Cover Door DIM[...]

Machine Maintenance Procedure s 3-7 Getting Started 0 Flowchart Figure 3-1 identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to av oid damage to any of the hardware compon ents. Perform the f ollowing prior to p erforming any maintenance procedures: 1. Rem ove power (A) from the system and p[...]

3-8 Machine Maintenance Proced ures Battery Pack Removal 0 1. Place computer on flat surface, battery side up. (Figure 3-3) 2. Push battery lock/un lock latch (A) to unlock position . 3. Push and hold battery release latch (B) to release position. 4. Pull battery pack (C ) from lower cover Figure 3-3. Lower Cover Overview with Battery IMPORT ANT : [...]

Machine Maintenance Procedure s 3-9 Dummy Card Removal 0 1. Push dummy card ( A) in to releas e it from spring la tch. (Figure 3-4) 2. Remove dummy ca rd (A). Figure 3-4. Dummy Card Dummy Card Installation 0 1. Insert dummy card (A). (Figure 3-4) 2. Push card until spring latch locks. A[...]

3-1 0 Machine Maintenance Proced ures Keyboard Removal 0 Prerequisite: Battery Pack Removal 1. L ocate and unlock three (3) latche s above keys, F4 , F8 , and F12 . (Figu re 3-5) Figure 3-5. Upper Cover Overview with Ke yboard CAUTION : ! Keyboard FPC (Flexible Printe d Circuit) can be damaged if remove d while mainboard connector is locked. Do not[...]

Machine Maintenance Procedure s 3-1 1 3. Flip keyboard over to sh ow FPC (A) and mainboard connector (B). (Figure 3-6) Figure 3-6. Keyboard and Keyboard FPC 4. Disco nnect keyboard FPC (A) from mainboard connector (B). 5. Remove ke yboard from upper cover . Keyboard Installation 0 1. Place keyb oa rd on up p er cove r . (Figure 3-6) 2. Connect keyb[...]

3-1 2 Machine Maintenance Proced ures Lower Cover Door Removal 0 Prerequisite: Battery Pack Removal 1. Remove four (4) screws (A) lower cove r . (Figure 3-7) Figure 3-7. Upper Cover without Ke yboard 2. Use a tool to push through opening (B) to separate door from lower cover . 3. Remove door fr om lower cover . A A A A B[...]

Machine Maintenance Procedure s 3-13 Lower Cover Door Installation 0 1. Insert door flanges (Figure 3-8) into slots on lowe r co ver . Figure 3-8. Lower Cover Door 2. Secure door to lower cover with four (4) screws (A). ( Figure 3-7 ) 3. Install battery pack. ID Size Quantit y Image AM 2 x 7 4[...]

3-1 4 Machine Maintenance Proced ures HDD (Hard Disk Drive) Module Removal 0 Prerequisite: Lower Cover Door Removal 1. Locate HDD module (A) o n lower cover . (Figure 3-9) Figure 3-9. Lower Co ver Overview w ith Base Door Remo ved 2. Remove three (3) scre ws (B) from lowe r cover . (Figure 3-10) Figure 3-10. HDD Module in Lower Cover 3. Using mylar[...]

Machine Maintenance Procedure s 3-15 Figure 3-1 1. HDD Carrier with Module 6. Remove HDD modu le from carrier . Figure 3-12. HDD Carrier without Module HDD Module Installation 0 1. Install module in carrier . (Figure 3-1 1) 2. Install and secure four (4) screws (H) to module. 3. Place module into bay . ( Figure 3-10 ) 4. Connect module to mainboard[...]

3-1 6 Machine Maintenance Proced ures 5. Install and secure th ree (3 ) screws (E) to lower cover . 6. Install lower cover door . ID Size Quantit y Image E M2x3 t=0.04 3 H M3x3 Ni 4[...]

Machine Maintenance Procedure s 3-17 DIMM (Dual In-line Memory Module) Module Removal 0 Prerequisite: Lower Cover Door Removal 1. Locate module (D) on low er cover . ( Figure 3-9 ) 2. Push m odule clips (A) outwar ds. (Figure 3-13) Figure 3-13. DIMM Modules 3. Pull module out of mainboard connector (B). DIMM Module Installation 0 1. Connect module [...]

3-1 8 Machine Maintenance Proced ures WLAN (Wireless Local Area Network) Module Removal 0 Prerequisite: Lower Cover Door Removal 1. Locate module (B) on low er cover . ( Figure 3-9 ) 2. Disconnect main (D) and auxili ary (E) antenna cables from module. ( Figure 3-14) Figure 3-14. WLAN Module with Antenna Cables NOTE: NOTE : Main (black) antenna con[...]

Machine Maintenance Procedure s 3-19 3G Module Removal 0 Prerequisite: Lower Cover Door Removal 1. Locate module (C) on low er cover . ( Figure 3-9 ) 2. Disconnect main (E) and auxiliary (F) an tenna cables from module. (Figure 3-15) Figure 3-15. 3G Module with Antenna Cables NOTE: NOTE : Main (yellow) antenna connector is close to HDD mo dule. Aux[...]

3-2 0 Machine Maintenance Proced ures Upper Cover Removal 0 Prerequisite: Lower Cover Door Removal 1. Remove seven (7) screws (A) from upp er cover . (Figure 3-16) Figure 3-16. Lower Cover Screws 2. Remove four (4) screws (B) from ma inboard. (Figure 3-17) Figure 3-17. Upper Cover Screws NOTE: NOTE : Do not remove EMI (Electr omagnetic Interference[...]

Machine Maintenance Procedure s 3-21 3. Unlock latch (C) on righ t side of batt ery bay . (Figure 3-18) Figure 3-18. Right Side of Battery Bay 4. Repeat step three for latch on lef t side of battery bay . 5. Lift top edge of upper cover while pushing down on edge of lower cover to unlock remaining latches. (Figure 3-19) Figure 3-19. Upper Cover wit[...]

3-2 2 Machine Maintenance Proced ures Upper Cover Installation 0 1. Install and secure upp er cover latches on lower cover . ( Fig ure 3-19 ) 2. Install and secu re four (4) s crews (B) to ma inboard. ( Figure 3-17 ) 3. Turn computer over t o show lower cove r . 4. Install and secure se ven (7) screws (A) to upper cover . ( Figure 3-16 ) 5. Install[...]

Machine Maintenance Procedure s 3-23 Touchpad Board Removal 0 Prerequisite: Upper Cover Removal NOTE: NOTE : If touchpad module malfunctions, replace upper cover . 1. Locate touchp ad board (A), board FFC (B) to touchp ad module conn ector (C), and board FFC (D) to mainboar d connector on upper cover . (Figure 3-20) Figure 3-20. Upper Cover with T [...]

3-2 4 Machine Maintenance Proced ures Touchpad Board Installation 0 1. Install and align bo ard (A, Figure 3-20) to upper cover guide pins (F). (Figure 3-21) Figure 3-21. T ouchpad Board with Screws 2. Install and secure two (2 ) screw s (E) to board. ( Figure 3-20 ) 3. Install board FFC (D) to ad hesive strip on touchp ad module. 4. Connect board [...]

Machine Maintenance Procedure s 3-25 Function Board Removal 0 Prerequisite: Upper Cover Removal 1. Locate function board (A) on lower co ver . (Figure 3-22) Figure 3-22. Lower Cover Overview with Mainboard D A B C E[...]

3-2 6 Machine Maintenance Proced ures 2. Remove tape co vering board FFC (B) and main board connector (C). (F igure 3-23) Figure 3-23. Function Board with FFC NOTE: NOTE : Do not remove tape preven tin g FFC (B) from touching powe r co ntacts (E). 3. Disconnect board FFC (B) from mainbo ard connector (C). 4. Remove screw (D) from mainboard. 5. Remo[...]

Machine Maintenance Procedure s 3-27 Bluetooth Module Removal 0 Prerequisite: Upper Cover Removal 1. Locate Bluetooth modu le (B) on upper cover . ( Fi gure 3-22 ) 2. Disconnect module cable (D) from mainbo ard connector (C) . (Figure 3-24) Figure 3-24. Bluetooth Module with Cable 3. Lift module from adhesive strip on upper cover . 4. Disconnect mo[...]

3-2 8 Machine Maintenance Proced ures RTC Battery Removal 0 Prerequisite: Upper Cover Removal 1. Locate RTC battery (A) on m ainboard. ( Figure 3-22 ) 2. Break solder connection (B) from battery to mainboard. (F igure 3-25) Figure 3-25. RTC Battery 3. Remove battery from mainboard . IMPORT ANT : + Follow local regulat ions for battery (Figur e 3 -2[...]

Machine Maintenance Procedure s 3-29 Mainboard Removal 0 Prerequisite: Function Board Removal 1. Locate mainboard (D ) on lower cover . ( Figure 3 -22 ) 2. Disconnect DC-IN cable (E) from mainboard connecto r (F). (Figure 3-26) Figure 3-26. DC-IN Cable and Mainboard Connector 3. Disconnect L VDS cable (G) from mainboard conn ector (H). (Figure 3-27[...]

3-3 0 Machine Maintenance Proced ures 5. Disconnect microphone cable (L) fro m mainboard connector (M). (Figure 3-29) Figure 3-29. Microphone Cable and Mainb oard Connector 6. Remove two (2) screw s (N) from lowe r cover . ( Figure 3-30) Figure 3-30. Mainboard Screws 7. Hold lower cover (P) while lifting the ma inboard at bridge section (Q). (F igu[...]

Machine Maintenance Procedure s 3-31 8. Remove mainboard from lower cover by pulling away from lef t side. Figure 3-32. Mainboard Connectors NOTE: NOTE : Connectors on left side of mainboard (i.e. USB) are set in lower cover slot s. Do not force mainboard when removin g. Mainboard Installation 0 1. Install mainboard by sliding left side at a slight[...]

3-3 2 Machine Maintenance Proced ures Thermal Module Removal 0 Prerequisite: Mainboard Remova l 1. Locate thermal module (A) on mainboard. (Figure 3-33) Figure 3-33. Thermal Module on Mainboard 2. Disconnect module cable (C) from mainbo ard connector . 3. Remove three (3) screws (B) from main board. 4. Remove thermal module (A) from main board. B B[...]

Machine Maintenance Procedure s 3-33 Thermal Module Installation 0 IMPORT ANT : + Apply suitable therma l grease and ensure all heat p ads are in place before replacing module. CAUTION : ! Make sure thermal grease does not spill on mainboar d because it may cause damage. The following thermal grea se types are approved for use:  Silmore GP50 [...]

3-3 4 Machine Maintenance Proced ures 4. Install and secure th ree (3) screws (B) in numerical or der from one (1) to three (3) to mainboard. ( Figure 3-33 ) 5. Connect module cable (C) to mainboard co nnector . 6. Install mainboard. ID Size Quantit y Image B M2x3 t=0.04 3[...]

Machine Maintenance Procedure s 3-35 DC-IN Cable Removal 0 Prerequisite: Mainboard Remova l 1. Locate cable and jac k (A) on lower c over . (Fig ure 3 -35) Figure 3-35. DC-IN Cable and Jack on Lower Cover 2. Remove cable and jack from lower cover . DC-IN Cable Installation 0 1. Install and secure cable and jack (A) on lower cove r . (Figure 3-35) 2[...]

3-3 6 Machine Maintenance Proced ures Speaker Module Removal 0 Prerequisite: Mainboard Remova l 1. Locate module (E) on upper cover . ( Figure 3-22 ) 2. Remove two (2) screw s from lower cover . (Figure 3-36) Figure 3-36. Lower Cover with Speaker Mo dule 3. Remove module cable f rom lower cover guides (G ). 4. Remove module and cable from lower cov[...]

Machine Maintenance Procedure s 3-37 LCD (Liquid Crystal Display) Module Removal 0 Prerequisite: Mainboard Remova l 1. Locate 3G and WLAN cables on lower cover . (Figure 3-37) 2. Remove 3G and WLAN antenna cables from lower cove r guides (A). Figure 3-37. Lower Cover Base View with Antenna Ca bles 3. Flip computer over onto lower cover base. (Figur[...]

3-3 8 Machine Maintenance Proced ures 5. Remove two (2) screw s (C) from left and right hinges. (F igure 3 -39) Figure 3-39. LCD Module Hinge Screws 6. Remove LCD Module from lower cover . (Figure 3-40) Figure 3-40. LCD Module Removal from Lower Cover CAUTION : ! Make sure all cables ar e clear of device to avoid damage dur ing removal. LCD Module [...]

Machine Maintenance Procedure s 3-39 3. Install 3G and WLAN antenna cables (B) to lower cover guides. ( Figure 3- 38 ) 4. Flip computer over onto LCD Module cover . ( Figure 3-37 ) 5. Install 3G and WLAN antenna cables to lower cover guides (A). 6. Install mainboard. ID Size Quantit y Image C M2x4 Ni 2[...]

3-4 0 Machine Maintenance Proced ures LCD Bezel Removal 0 Prerequisite: LCD (Liquid Crystal Display) Module Removal Figure 3-41. LCD Module Overview with Bezel 1. Remove the two (2 ) scr ew ca ps and two (2) scre ws (A) from the mo du le . (Figu re 3-41) 2. S tarting from the bottom-center of the bezel, remove bezel fr om LCD cove r latches. Move a[...]

Machine Maintenance Procedure s 3-41 LCD Bezel Installation 0 1. Locate bez el hin ges co vers (B) on LCD cover ( Figu re 3-41 ). NOTE: NOTE : Make sure LCD cables p ass through hinge wells and are not trappe d by bezel. 2. Secure hinge covers to LC D module cover hinge wells. 3. S tar ting from bottom-cente r of bezel, secure b ezel to LCD cover l[...]

3-4 2 Machine Maintenance Proced ures CCD (Charge-Coupled Device) Module Removal 0 Prerequisite: LCD Bezel Removal 1. Locate CCD module (A) o n LC D module cover . (Figure 3-43) Figure 3-43. LCD Module Overview without Bezel 2. Remove module cable (F) from module connector (G). (Figur e 3-44) Figure 3-44. CCD Module with Cable 3. Remove module (H) [...]

Machine Maintenance Procedure s 3-43 LCD Panel Removal 0 Prerequisite: CCD (Charge-Coupled Device) Module Removal 1. Locate LCD panel (B) on mod ule cover . ( Figure 3-43 ) 2. Remove fou r (4 ) scr ews (C) fro m modu l e cov er . 3. Lift adhesive foil tabs (E) covering L VDS c able. 4. Remove panel from module cover . 5. T urn pa nel over and place[...]

3-4 4 Machine Maintenance Proced ures LCD Panel Installation 0 1. Install and connect L VDS cable (G) to panel connector (H). ( Figure 3-45 ) . 2. Secure transpare nt adhesive protector (J) to L VDS cable (G) and panel . 3. Install and secure CCD mo dule cable (F) to panel. 4. Install LCD panel to LCD module cover . ( Fi gure 3-43) 5. Secure adhesi[...]

Machine Maintenance Procedure s 3-45 LCD Panel Brackets Removal 0 Prerequisite: LCD Panel Removal 1. Remove four (4) screws (A) from panel. (F igure 3-46) Figure 3-46. LCD Brackets Module 2. Remove bracket s (B) from panel. LCD Panel Brackets Installation 0 1. Install bracket s (B) on panel (Figure 3-46). 2. Install and secu re four (4) s crews (A)[...]

3-4 6 Machine Maintenance Proced ures 3G and WLAN Antenna Removal 0 Prerequisite: LCD Panel Removal 1. Lift foil tabs (A) c overing left 3G and WL AN antennas (B). (Figure 3-47) Figure 3-47. LCD Module Cover without Panel 2. Remove left 3G and WLAN ante nnas (B) from cable guides. 3. Remove EMI (Electromagnetic interference) foam (D) and left 3G my[...]

Machine Maintenance Procedure s 3-47 Microphone Module Removal 0 Prerequisite: LCD Panel Removal 1. Locate module (A) on LCD module co ver . (Figure 3-4 8) 2. Lift foil tabs (C) covering module cable (B). Figure 3-48. LCD Module Cover with Microphone Module 3. Remove module (A) and cable (B) from LCD module co ver . Microphone Module Installation 0[...]

3-4 8 Machine Maintenance Proced ures[...]

CHAPTER 4 Troubleshooting[...]

4-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 No Display Issues. . . . . . . . . . . . . . . . . . . . . . . [...]

T roubleshooting 4-3 Troubleshooting Introduction 0 This chapter cont ains information about troubleshooting common n otebook problems. General Information 0 The following procedu res are a guide for trou bl eshooting computer problems. Th e step by step procedures a re designed to be perfo rmed as described. NOTE: NOTE : The diagnostic test s are [...]

4-4 T roubleshooting Power On Issues 0 If the system does not power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently 0 If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the electrical outlet. 2. Remove all extension cables bet[...]

T roubleshooting 4-5 No Display Issues 0 If the Display does not wo rk, perfor m th e fo llo win g : Figure 4-2. No Display Issue No POST or Vi deo 0 If the POST or video doe s not appear , perform the followi ng: 1. Make s ure that intern al display is selec ted. Switching be tween internal a nd external by pressing Fn+F5 . Reference Product pages[...]

4-6 T roubleshooting 5. Connect an external monitor to the computer and switch between the internal disp lay and the external disp la y is by pre ssing Fn+F5 . 6. If the POST or video appears on the external display only , refer to LCD Failure . 7. Disconnect power and all exter nal devices incl uding port replicat ors or docking stations . Remove [...]

T roubleshooting 4-7 LCD Failure 0 If the LCD fails, perform the follow ing: Figure 4-3. LCD Failure[...]

4-8 T roubleshooting Keyboard Failure 0 If the Keyboard fails, perform the following: Figure 4-4. Keyboard Failure[...]

T roubleshooting 4-9 Touchpad Failure 0 If the T ouchpad fails, perform the following: Figure 4-5. T ouchpad Failure[...]

4-10 T roubleshooting Internal Speaker Failure 0 If internal S peakers fail, perform the following: Figure 4-6. Internal Speaker Failure Sound Problems 0 Perform the following: 1. Boot the co mp u ter . 2. Navigate to Sta rt  Control Panel  System and Maintenance  System  Device Manager . Check the Dev ice Manag er to determine that: ?[...]

T roubleshooting 4-1 1  Drag the slider to 50. Confirm that the volume is not muted.  Click Mixer to verify that other audio ap plications are s et to 50 and n ot muted. 6. Navigate to Sta rt  Control Panel  Hardware and Sound  Sound . Confirm that S p ea ke rs ar e selec ted as the default audi o de vice (gre en che ck ma rk )[...]

4-12 T roubleshooting Microphone Failure 0 If internal or external Micr ophones fail, perform the follo wing: Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Sta rt  Control Panel  Hardware and Sound  Sound and select the Recording tab. 2. Right click on the Recording tab a nd select Show Disabled Device[...]

T roubleshooting 4-13 USB Failure 0 If the USB fails, perform the following: Figure 4-8. USB Failure[...]

4-14 T roubleshooting Wireless Function Failure 0 If the WLAN fails, perform the following: Figure 4-9. Wireless Funct ion Failure[...]

T roubleshooting 4-15 3G Function Failure 0 If there is a 3G function failure, perfor m the following: Figure 4-10. 3G Function Failure[...]

4-16 T roubleshooting Cosmetic Failure 0 If there is cosmetic damage to the outer co ve r or bezel, pe rf or m the fo llow i ng : Figure 4-1 1. Cosmetic Failure[...]

T roubleshooting 4-17 Thermal Unit Failure 0 If the Thermal Unit fails , perform the following: Figure 4-12. Thermal Failure[...]

4-18 T roubleshooting Other Functions Failure 0 HDD Not Operating Correctly 0 If the HDD fails to operate cor rect ly , perform the following: 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date soft ware to confir m the computer is virus free. 3. Run the Windows Vi st a S tartup Rep air Utility : a. Insert th e Wind o[...]

T roubleshooting 4-19 Intermittent Problems 0 Intermittent system hang problems can be caused by a variety of re asons that have nothing to do with a hardware def ect, such as: cosmic radiation, el ectrost atic discharge, or so ftware errors. FRU replacemen t should be considered only when a recurring problem exist s. When analyzing an interm itten[...]

4-20 T roubleshooting Post Codes 0 The following table s describe the POST codes and descriptions dur ing the POST . T able 4-1. POST Code Range Phase POST Code Range SEC 0x01 - 0x0F PEI 0x70 - 0x9F DXE 0x40 - 0x6F BDS 0x10 - 0x3F SMM 0xA0 - 0xBF S3 0xC0 - 0xCF ASL 0x51 – 0x55 0xE1 – 0xE4 PostBDS 0xF9 – 0xFE InsydeH2ODDT™ Reserve 0xD0 – 0[...]

T roubleshooting 4-21 * 3rd p arty relate functions – Platform dependence. T able 4-3. PEI Phase POST Code T able Functionality Name (Include PostCode.h) Phase Post Code Description PEI_SIO_INIT PEI 70 Su per I/O Initialization PEI_CPU_REG_INIT PEI 71 CPU Early Initialization PEI_CPU_AP_INIT* PEI 72 Mult i-processor Early Initial PEI_CPU_HT_RESE[...]

4-22 T roubleshooting PEI_RECOVERY_ST ART_FLASH PEI 88 S tart Flash BIOS with Recovery image PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM PEI_FINDING_DXE_CORE PEI 8A Loading DXE core PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core * 3rd p arty relate functions – Platform dependence. T able 4-4. DXE Phase POST Code T able Functionality Name (Include[...]

T roubleshooting 4-23 DXE_FIRST_SMI DXE 57 SMI test DXE_VTD_INIT* DXE 58 VTD Initial DXE_BEFORE_CSM16_INIT DXE 59 Legacy BIOS Initialization DXE_AFTER_CSM16_INIT DXE 5A Legacy interrupt function Initialization DXE_LOAD_ACPI_T ABLE DXE 5B ACPI T able Initialization DXE_SB_DISP A TCH* DXE 5C Setu p SB SMM Dispatcher servic e DXE_SB_IOTRAP_INIT* DXE 5[...]

4-24 T roubleshooting BDS_NO_CONSOLE_ACTION BDS 1C Console device initial fail BDS_DISPLA Y_LOGO_SYSTEM_IN FO BDS 1D Display logo or system information BDS_ST ART_IDE_CONTROLLER BDS 1E IDE controller initialization BDS_ST ART_SA T A_CONTROLLER BDS 1F SA T A controller initialization BDS_ST ART_ISA_ACPI_CON TROLLER BDS 20 SIO controller initializati[...]

T roubleshooting 4-25 T able 4-6. S3 Functions POST Code T able Functionality Name (Include PostCode.h) Pha se se Post Code Desc ription S3_RESTORE_MEMOR Y_CONTROLLER PEI C0 Memory initial for S3 resume S3_INST ALL_S3_MEMORY PEI C1 Get S3 resume requ ired data from memory S3_SWITCH_ST ACK PEI C2 S tart to use memory during S3 resume S3_MEMORY_CALL[...]

4-26 T roubleshooting T able 4-8. SMM Functions POST Code T able Functionality Name (Include PostCode.h) Phase Post Code Description SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM SMM_SMM_PLA TFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_ST ART SMM 0xA6 OS call ACPI enable fu nction SMM_ACPI_ENABLE_END SMM 0xA7 AC PI ena[...]

CHAPTER 5 Jumper and Connector Locations[...]

5-2 Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Clearing Password Check and BIOS Recov ery . . . . . . . . . . . . . . 5-5 Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7[...]

Jumper and Connector Locati ons 5-3 Jumper and Connector Locations Mainboard 0 Figure 5-1. Mainboard T op T able 5-1. Mainboard T op Item Descripti on Item Description LED1 LED1 Connector JTP1 TP/B Connector JLED1 LED/B Connector JKB1 KB Connector JBT1 BT Connector JL VDS1 L VDS Connector JREAD1 Card Reader Connector JSIM1 SIM Card Connector JSPK2 [...]

5-4 Jumper and Conne ctor L ocations Figure 5-2. Mainboard Bott om T able 5-2. Mainboard Bottom Item Descript ion Item Description JMINI1 3G Connector JMINI2 WLAN Connector JMINI2 WLAN Conn JMINI1 3G Conn[...]

Jumper and Connector Locati ons 5-5 Clearing Password Check and BIOS Recovery 0 This section provide s us ers with the SOP (st andard operatin g procedure) for clearing the BIOS password check and recoveri ng the BIOS for the Aspire One 522. Clearing Password Check 0 NOTE: NOTE : The following procedur e is only fo r clearing BIOS Password ( Superv[...]

5-6 Jumper and Conne ctor L ocations 3. Short t wo points of jumpers ( A). (Figure 5-4) Figure 5-4. CMOS Jumper 4. Plug in AC adapter . 5. Press Power button u ntil BIOS POST is finished 6. Remove conductivity to ol from RCT_RST point. 7. Restart the system and press F2 to enter BIOS Utility Setup menu. 8. If no passwo rd prompt is sh own, BIOS pas[...]

Jumper and Connector Locati ons 5-7 BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Bloc k 0 The BIOS Recovery Boot Block is a sp ec ial block of BIOS. It is use d to boot up the sy stem with minimum BIOS initialization. Users can enable this feat ure to restore the BIOS firmware if a previous BIOS flashing process has failed. BIOS Recovery Hotke[...]

5-8 Jumper and Conne ctor L ocations 2. Copy ROM (read-only m emory) file, bios.fd , to ro ot director y of USB HDD. Make su re th at there is no other BIOS file is saved in the same directory . 3. Insert USB HDD into USB port. 4. Press < Fn + ESC > button and hold while plugg ing in AC power adapter . 5. The Power button flashes once. 6. Pre[...]

CHAPTER 6 Field Replaceable Unit List[...]

6-2 Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

FRU (Field Repla ceable Unit) List 6-3 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Fie ld Replaceable Unit) listing in global configurations for the Aspire One 522. Refer to this chapter whenever ordering for p arts to repair or for RMA ( Return Merch andise Authorizat ion). NOTE: NOTE : WHEN ORDERING FRU P ARTS, check[...]

6-4 FRU (Fie ld Rep la ceable Unit) List Exploded Diagrams 0 Main Assembly 0 Figure 6-1. Main Assembly Exploded Diagram T able 6-1. Main Assembly Exploded Diagram No. Descrip tion Acer Part No. 1 UPPER CA SE-BLACK 60.SES02.001 1 2 3 4 5[...]

FRU (Field Repla ceable Unit) List 6-5 2 Mainboard Aspire O ne 522 LF CPU C50, with 3G MB.SES02.002 3 THERMAL MODULE W/F AN 60.SES02.008 4 LED BOARD MOUNT W/ FFC CAB LE 55.SES02.002 5 LOW ER CASE 60.SES02.002 T able 6-1. Main Assembly Exploded Diagram (Continued) No. Descrip tion Acer Part No.[...]

6-6 FRU (Fie ld Rep la ceable Unit) List LCD Assembly 0 Figure 6-2. LCD Assembly Exploded Diagram T able 6-2. LCD Assembly Exploded Diagram No. Description Acer Part No. 1 LCD BEZEL-52 60.SES02.007 2 LED LCD SAMSUNG 10.1'' WXGA Glare L TN101A T01-A01 LF 200nit 16ms 600 :1 LK.10106.002 3 CAMERA 1.3M 57.SES02.001 4 LCD BRACKET R&L-52 33[...]

FRU (Field Repla ceable Unit) List 6-7 Upper Cover 0 Figure 6-3. Upper Cover Exploded Diagra m T able 6-3. Upper Cover Assembly Exploded Diagram No. Description Acer Part No. 1 TP BUTTON BOARD MOUNT W/ FFC CABLE 55.SES02.001 2 UPPER CASE-BLACK 60.SES02.001 1 2[...]

6-8 FRU (Fie ld Rep la ceable Unit) List Lower Cover 0 Figure 6-4. Lower Cover Exploded Diagram T a ble 6-4. Lower Cover Ex ploded Diagram No. Description Acer Part No. 1 UNILOAD DOOR 60.SES02.003 2 LOWER CASE 60.SES02.002 1 2[...]

FRU (Field Repla ceable Unit) List 6-9 FRU List 0 T able 6-5. FRU List Category Descriptio n P/N ADAPTER Adapter LEADER 40W 19 V 1.7x5.5x1 1 Black IU40-1 1 190-01 1S, wall-mounted, L V5+OBL LF AP .04007.00 2 Adapter DEL T A 40W 19V 1.7x5.5x1 1 Black ADP-40 TH AA, L V5 wall-mounted, OBL LF AP .04001.002 BA TTER Y Battery SANYO AL10A Li-I on 3S1P SAN[...]

6-1 0 FRU (Field Replaceable Unit) List CABLE BLUE TOOTH CABLE-6PIN 50.SES02.001 DC-IN CABLE 5 0.SES02.002 AC CLIP US 27.WH202.001 AC CLIP EU 27.WH202.002 AC CLIP AUSTRALIA 27.WH202.003 AC CLIP UK 27.WH202.004 AC CLIP ARGETINA 27.WH202.005 AC CLIP CHINA 27.WH202.006 AC CLIP BRAZIL 27.WH202.007 AC CLIP S-AFRICA 27.WH202.008 AC CLIP KOREA 27.WH202.00[...]

FRU (Field Repla ceable Unit) List 6-1 1 HDD/HARD DISK DRIVE HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B SA T A LF F/W :C60F Disk imbalance criteria = 0.014g-cm KH.16007.026 HDD TOSHIBA 2.5" 5400rpm 250GB MK2565GSX, Capricorn BS, 320G/P SA T A 8MB LF F/W:GJ002J KH.25004.005 HDD WD 2.5" 5400rpm 250GB WD2500BPVT -22ZEST0,ML32[...]

6-1 2 FRU (Field Replaceable Unit) List Keyboard ACER NT0T_A10B NT0T In ternal 10 S tandard 85KS Black Italian T exture KB.I100A.072 Keyboard ACER NT0T_A10B NT0T In ternal 10 S tandard 85KS Black French T exture KB.I100A.068 Keyboard ACER NT0T_A10B NT0T In ternal 10 S tandard 85KS Black Hungarian T exture KB.I100A.071 Keyboard ACER NT0T_A10B NT0T I[...]

FRU (Field Repla ceable Unit) List 6-1 3 ANTENNA 3G-MAIN 50.SFE02.001 ANTENNA 3G-AUX 50.SFE02.002 ANTENNA WLAN-MAIN 50.SES02.003 ANTENNA WLAN-AUX 50.SES02 .0 04 LCD CABLE-52 FO R W/3G 50.SFE02.003 LCD COVER IMR-52 BLACK FOR W/3G 60.SFE02.001 LCD BEZEL-52 60.SES02.007 LCD BRACKET R&L- 52 33.SES02.003 CAMERA 1.3M 57.SES02.001 T able 6-5. FRU List[...]

6-1 4 FRU (Field Replaceable Unit) List LED LCD SAMSU NG 10.1'' WXGA Glare L TN101A T01-A01 LF 200nit 16ms 60 0:1 LK.10106.002 LED LCD AUO 10.1'' WXGA Gl ar e B101 EW0 2 V0 LF 200nit 16ms LK.10105.003 LCD ASSY LED MODULE 10.1" WXGA Glare w/ ANTENNA, CCD, BLACK 6M.SES02.001 ANTENNA WLAN-MAIN 50.SES02.003 ANTENNA WLAN-AUX 50.[...]

FRU (Field Repla ceable Unit) List 6-1 5 LED LCD SAMSU NG 10.1'' WXGA Glare L TN101A T01-A01 LF 200nit 16ms 60 0:1 LK.10106.002 LED LCD AUO 10.1'' WXGA Gl ar e B101 EW0 2 V0 LF 200nit 16ms LK.10105.003 LCD ASSY LED MODULE 10.1" WSVGA Glare w/ ANTENNA, CCD, 3G-BLACK 6M.SFE02.002 ANTENNA 3G-MAIN 50.SFE02.001 ANTENNA 3G-AUX 50[...]

6-1 6 FRU (Field Replaceable Unit) List LCD BEZEL-36 60.SES02.006 LCD BRACKET R&L- 36 33.SES02.004 CAMERA 1.3M 57.SES02.001 LED LCD AUO 10.1'' WSVGA Glare B101A W06 V1 LF 200nit 8ms 500:1 LK.10105.00 2 LCD ASSY LED MODULE 10.1" WSVGA Glare w/ ANTENNA, CCD, BLACK 6M.SES02.002 ANTENNA WLAN-MAIN 50.SES02.003 ANTENNA WLAN-AUX 50.SES0[...]

FRU (Field Repla ceable Unit) List 6-1 7 LCD BEZEL-36 60.SES02.006 LCD BRACKET R&L- 52 33.SES02.003 CAMERA 1.3M 57.SES02.001 LED LCD AUO 10.1'' WSVGA Glare B101A W06 V1 LF 200nit 8ms 500:1 LK.10105.00 2 MAINBOARD Mainboard Aspire One 522 LF CPU C50, with 3G MB.SES02.002 Mainboard Aspire One 522 LF CPU C50, w/o 3G MB.SES02.0 01 MEMOR Y[...]

6-1 8 FRU (Field Replaceable Unit) List SPEAKER L 23.SE S02.003 MISCELLANEOUS HDD MYLAR 47.SES02.001 MIC MYLAR 47.SES02.00 2 LCD SCREW P AD 47.SES02.003 T able 6-5. FRU List (Continued) Category Descriptio n P/N[...]

FRU (Field Repla ceable Unit) List 6-1 9 Screw List 0 T able 6-6. FRU Screw List Category Descriptio n P/N SCREW SCREW 2.0D 2.5L K 5D ZK NL 86.SES02.001 SCREW 2D 3L K 4.5D ZK NL CR3 0.4T 86.SES02.002 SCREW 2D 3L K 4.5D ZK NL 86.SES02.003 SCREW 2D 4.0L K 4.0D NI NL 0.3T 86.SES02.004 SCREW 2D 5L K 4.6D ZK NL CR3 86.SES02.005 SCREW 2D 7L K 4.6D ZK NL [...]

6-2 0 FRU (Field Replaceable Unit) List[...]

CHAPTER 7 Model Definition and Configuration[...]

7-2 AO522 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3[...]

Model Definition a nd Configuration 7-3 Model Definition and Configuration AO522 0 T able 7-1. RO & Description Model Country Acer Part No RO Description AO522-C3Dkk WW S2.SES0D.001 W W A O522-C3Dkk SNW7ST32SSWW1 MC UMACkk_3 1*1G/250/3 L2.2/5R/CB_GN_ 1.3C_G Ek_ES62 AO522-C58kk ACLA-ES LU.SES0 8.005 P A AO522-C58kk EM W7ST32EMSSEA1 MC UMACkk_3 1[...]

7-4 Model Definition and Con figu ration AO522-C58kk TH LU.SES08.00 8 AAP AO522-C58kk EM W7ST32EMSSTH3 MC UMACkk_3 1*2G/500_L /BT/6L2.2/5R /CB_GN_1. 3C_BAG_GEk_ES61 AO522-C58kk TH LU.SES08.00 9 AAP AO522-C58kk EM W7ST32EMSSTH4 MC UMACkk_3 1*2G/500_L /BT/6L2.2/5R /CB_GN_1. 3C_BAG_GEk_ES61 AO522-C58kk TH LU.SES08.01 0 AAP AO522-C58kk EM W7ST32EMSSTH1[...]

Model Definition a nd Configuration 7-5 AO522-C5Ckk TH LU.SES0C.008 AAP AO522-C5Ckk LINPUSSTH4 UMACkk_3 1*1G/250/BT/6L2.2/5R/CB_GN_1.3 C_BAG_GEk_ES61 AO522-C5Ckk TH LU.SES0C.009 AAP AO522-C5Ckk LINPUSSTH1 UMACkk_3 1*1G/250/BT/6L2.2/5R/CB_GN_1.3 C_BAG_GEk_TH51 AO522-C5Dgrgr DE LU.SFH0D.002 EME A AO522-C5Dgrgr SNW7ST32SSDE1 MC UMACgg_3 1*1G/250/6 L2.[...]

7-6 Model Definition and Con figu ration AO522-C5Dkk Baltic LU.SES0D.054 EM EA AO522-C5Dkk SNW7ST32SSBC5 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_L T1 1 AO522-C5Dkk Baltic LU.SES0D.055 EM EA AO522-C5Dkk SNW7ST32SSBC3 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_SV21 AO522-C5Dkk Baltic LU.SES0D.056 EM EA AO522-C5Dkk SNW7ST32SSBC4 MC UMACkk[...]

Model Definition a nd Configuration 7-7 AO522-C5Dkk CZ LU.SES0D.063 EMEA AO522-C5Dkk SNW7ST32SSCZ2 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_SK1 1 AO522-C5Dkk CZ LU.SES0D.089 EMEA AO522-C5Dkk SNW7ST32SSCZ2 MC UMACkk_3 1*1G/250/BT/6L2.2/5R/CB_GN_1.3 C_GEk_SK1 1 AO522-C5Dkk DK LU.SES0D.064 EMEA AO522-C5Dkk SNW7ST32STDK2 MC UMACkk_3 1*1G/250/6 L[...]

7-8 Model Definition and Con figu ration AO522-C5Dkk GR LU.SES0D.069 EMEA AO522-C5Dkk SNW7ST32STGR1 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_EL31 AO522-C5Dkk GR LU.SES0D.070 EMEA AO522-C5Dkk SNW7ST32SSGR1 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_EL31 AO522-C5Dkk GR LU.SES0D.071 EMEA AO522-C5Dkk SNW7ST32STGR3 MC UMACkk_3 1*1G/250/6 L2.[...]

Model Definition a nd Configuration 7-9 AO522-C5Dkk IT LU.SES0D.079 EMEA AO522-C5Dkk SNW7ST32SSIT1 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_IT1 1 AO522-C5Dkk LU LU.SES0D.080 EMEA AO522-C5Dkk SNW7ST32SSLU3 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_IT41 AO522-C5Dkk ME LU.SES0D.020 EMEA AO522-C5Dkk EM SNW7ST32EMSRME4 MC UMACkk_3 1*1G/250/[...]

7-1 0 Model Definition and Con figu ration AO522-C5Dkk ME LU.SES0D.027 EMEA AO522-C5Dkk EM SNW7ST32EMSSME4 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_ES61 AO522-C5Dkk ME LU.SES0D.028 EMEA AO522-C5Dkk EM SNW7ST32EMSSME6 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_ES61 AO522-C5Dkk ME LU.SES0D.029 EMEA AO522-C5Dkk EM SNW7ST32EMSTME6 MC UMACkk[...]

Model Definition a nd Configuration 7-1 1 AO522-C5Dkk ME LU.SES0D.036 EMEA AO522-C5Dkk EM SNW7ST32EMSSME1 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_ARA1 AO522-C5Dkk ME LU.SES0D.037 EMEA AO522-C5Dkk EM SNW7ST32EMSRME9 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_ES81 AO522-C5Dkk ME LU.SES0D.038 EMEA AO522-C5Dkk EM SNW7ST32EMSRME2 MC UMACkk_[...]

7-1 2 Model Definition and Con figu ration AO522-C5Dkk PT LU.SES0D.082 EMEA AO522-C5Dkk SNW7ST32SSPT1 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_PT1 1 AO522-C5Dkk PT LU.SES0D.083 EMEA AO522-C5Dkk SNW7ST32STPT1 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_PT1 1 AO522-C5Dkk RU LU.SES0D. 014 EMEA AO522-C5Dkk SNW7ST32RUSSRU1 MC UMACkk_3 1*1G/25[...]

Model Definition a nd Configuration 7-13 AO522-C5Dkk ZA LU.SES0D.046 EMEA AO522-C5Dkk EM SNW7ST32EMSSZA2 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_ES61 AO522-C5Dkk ES LU.SES0D.009 EMEA AO522-C5Dkk SNW7ST32SSES1 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_ES51 AO522-C5Dkk CH LU.SES0D.085 EMEA AO522-C5Dkk SNW7ST32STCH1 MC UMACkk_3 1*1G/250/[...]

7-1 4 Model Definition and Con figu ration AO522-C5Dkk US LU.SES0D.007 P A AO 522-C5Dkk SNW7ST32SSUS1 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_FRBG AO522-C5Dkk US LU.SES0D.010 P A AO 522-C5Dkk SNW7ST32SSUS1 MC UMACkk_3 1*1G/250/6 L2.2/5R/CB_GN_ 1.3C_G Ek_FRBF AO522-C5Dkk WW S2.SES0D.003 WW A O522-C5Dkk SNW7ST32SSWW1 MC UMACkk_3 1*1G/250/BT/3[...]

Model Definition a nd Configuration 7-15 AO522-C5Ckk TH LU.SES0C.006 AO5 22_UMACkk_3 AMDC50B AO522-C5Ckk TH LU.SES0C.007 AO5 22_UMACkk_3 AMDC50B AO522-C5Ckk TH LU.SES0C.008 AO5 22_UMACkk_3 AMDC50B AO522-C5Ckk TH LU.SES0C.009 AO5 22_UMACkk_3 AMDC50B AO522-C5Dgrgr DE L U.SFH0D. 002 AO522_UMAC gg_3 AMDC50 B AO522-C5Dgrgr US L U.SFH0D. 001 AO522_UMAC g[...]

7-1 6 Model Definition and Con figu ration AO522-C5Dkk DE LU.SES0D.090 AO522_ UMACkk_3 AMDC50B AO522-C5Dkk GR LU.SES0D.069 AO522_UMACkk_3 AMDC50B AO522-C5Dkk GR LU.SES0D.070 AO522_UMACkk_3 AMDC50B AO522-C5Dkk GR LU.SES0D.071 AO522_UMACkk_3 AMDC50B AO522-C5Dkk GR LU.SES0D.072 AO522_UMACkk_3 AMDC50B AO522-C5Dkk NL LU.SES0D.012 AO522_UMACkk_3 AMDC50B [...]

Model Definition a nd Configuration 7-17 AO522-C5Dkk ME LU.SES0D.039 AO522_UMACkk_3 AMDC50B AO522-C5Dkk ME LU.SES0D.040 AO522_UMACkk_3 AMDC50B AO522-C5Dkk ME LU.SES0D.041 AO522_UMACkk_3 AMDC50B AO522-C5Dkk ME LU.SES0D.042 AO522_UMACkk_3 AMDC50B AO522-C5Dkk ME LU.SES0D.043 AO522_UMACkk_3 AMDC50B AO522-C5Dkk PL LU.SES0D.081 AO522_UMACkk_3 AMDC50B AO5[...]

7-1 8 Model Definition and Con figu ration T able 7-3. LCD & VGA Chip Model Country Acer Part No LCD VGA Chip AO522-C3Dkk WW S2.SES0D. 001 NLED10.1WXGAG UMA AO522-C58kk ACLA-ES LU.SES08.005 NLED10.1WXGAG UMA AO522-C58kk MY LU.SES08. 01 1 NLED10. 1WXGAG UMA AO522-C58kk PH LU.SES08. 006 NLED10.1W XGAG UMA AO522-C58kk RU LU.SES08. 001 NLE D10.1WXG[...]

Model Definition a nd Configuration 7-19 AO522-C5Dkk Baltic LU.SES0 D.056 NLED10.1WXGAG UMA AO522-C5Dkk BE LU.SES0D. 013 NLED10.1WXGAG UMA AO522-C5Dkk BE LU.SES0D. 057 NLED10.1WXGAG UMA AO522-C5Dkk BG LU.SES0D. 058 NLED10.1WXGAG UMA AO522-C5Dkk BG LU.SES0D. 059 NLED10.1WXGAG UMA AO522-C5Dkk CA LU.SES0D. 006 NLED10.1WXGAG UMA AO522-C5Dkk CY LU.SES0D[...]

7-2 0 Model Definition and Con figu ration AO522-C5Dkk ME LU.SES0D. 020 NLED10.1WXGAG UMA AO522-C5Dkk ME LU.SES0D. 021 NLED10.1WXGAG UMA AO522-C5Dkk ME LU.SES0D. 022 NLED10.1WXGAG UMA AO522-C5Dkk ME LU.SES0D. 023 NLED10.1WXGAG UMA AO522-C5Dkk ME LU.SES0D. 024 NLED10.1WXGAG UMA AO522-C5Dkk ME LU.SES0D. 025 NLED10.1WXGAG UMA AO522-C5Dkk ME LU.SES0D. [...]

Model Definition a nd Configuration 7-21 AO522-C5Dkk ZA LU.SES0D. 044 NLED10.1WXGAG UMA AO522-C5Dkk ZA LU.SES0D. 045 NLED10.1WXGAG UMA AO522-C5Dkk ZA LU.SES0D. 046 NLED10.1WXGAG UMA AO522-C5Dkk ES LU.SES0D. 009 NLED10.1WXGAG UMA AO522-C5Dkk CH LU.SES0D. 085 NLED10.1WXGAG UMA AO522-C5Dkk CH LU.SES0D. 086 NLED10.1WXGAG UMA AO522-C5Dkk TR LU.SES0D. 04[...]

7-2 2 Model Definition and Con figu ration AO522-C5Ckk TH LU.SES0C.002 SO2GBIII10 N320GB5.4KS AO522-C5Ckk TH LU.SES0C.003 SO2GBIII10 N320GB5.4KS AO522-C5Ckk TH LU.SES0C.004 SO1GBIII10 N320GB5.4KS AO522-C5Ckk TH LU.SES0C.005 SO1GBIII10 N320GB5.4KS AO522-C5Ckk TH LU.SES0C.006 SO1GBIII10 N320GB5.4KS AO522-C5Ckk TH LU.SES0C.007 SO1GBIII10 N250GB5.4KS A[...]

Model Definition a nd Configuration 7-23 AO522-C5Dkk FR LU.SES0D.067 SO1GBIII10 N250GB5.4KS AO522-C5Dkk GCTWN LU.SES0D.005 SO1GBIII10 N250GB5.4KS AO522-C5Dkk GCTWN S2.SES0D.002 SO1GBIII10 N250GB5.4KS AO522-C5Dkk DE LU.SES0D.068 SO1GBIII10 N250GB5.4KS AO522-C5Dkk DE LU.SES0D.090 SO1GBIII10 N250GB5.4KS AO522-C5Dkk GR LU.SES0D.069 SO1GBIII10 N250GB5.4[...]

7-2 4 Model Definition and Con figu ration AO522-C5Dkk ME LU.SES0D.035 SO1GBIII10 N250GB5.4KS AO522-C5Dkk ME LU.SES0D.036 SO1GBIII10 N250GB5.4KS AO522-C5Dkk ME LU.SES0D.037 SO1GBIII10 N250GB5.4KS AO522-C5Dkk ME LU.SES0D.038 SO1GBIII10 N250GB5.4KS AO522-C5Dkk ME LU.SES0D.039 SO1GBIII10 N250GB5.4KS AO522-C5Dkk ME LU.SES0D.040 SO1GBIII10 N250GB5.4KS A[...]

Model Definition a nd Configuration 7-25 AO522-C5Dkk WW S2.SES0D. 004 SO2GBIII10 N250GB5.4KS T able 7-5. Card Reader & Wirele ss LAN 1 Model Country Acer Part No Card Reader Wireless L AN1 AO522-C3Dkk WW S2.SES0D.001 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C58kk ACLA-ES LU.SES08.005 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C58kk MY LU.SES08.01 1 5[...]

7-2 6 Model Definition and Con figu ration AO522-C5Dkk Baltic LU.SES0D.053 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk Baltic LU.SES0D.054 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk Baltic LU.SES0D.055 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk Baltic LU.SES0D.056 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk BE LU.SES0D.013 5 in 1-Build in 3rd[...]

Model Definition a nd Configuration 7-27 AO522-C5Dkk IT L U.SES0D.078 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk IT L U.SES0D.079 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk LU LU.SES0D.080 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk ME LU.SES0D.020 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk ME LU.SES0D.021 5 in 1-Build in 3rd WiFi 1x1 BGN AO[...]

7-2 8 Model Definition and Con figu ration AO522-C5Dkk YU/BA LU.SES0D.018 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk SI/HR LU.SES0D.084 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk SI/HR LU.SES0D.088 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk ZA LU.SES0D.044 5 in 1-Build in 3rd WiFi 1x1 BGN AO522-C5Dkk ZA LU.SES0D.045 5 in 1-Build in 3rd WiFi 1[...]

Model Definition a nd Configuration 7-29 AO522-C58kk TH L U.SES08.01 0 BT 3.0 AMD A50M FCH AO522-C5Cgrg r WW S2.SFH0C.001 N AMD A50M FCH AO522-C5Ckk TH LU.SES0C.001 BT 2.1 AMD A50M FCH AO522-C5Ckk TH LU.SES0C.002 BT 2.1 AMD A50M FCH AO522-C5Ckk TH LU.SES0C.003 BT 2.1 AMD A50M FCH AO522-C5Ckk TH LU.SES0C.004 BT 2.1 AMD A50M FCH AO522-C5Ckk TH LU.SES[...]

7-3 0 Model Definition and Con figu ration AO522-C5Dkk DK LU.SES0D.065 N AMD A50M FCH AO522-C5Dkk FR LU.SES0D.01 1 N AMD A50M FCH AO522-C5Dkk FR LU.SES0D.066 N AMD A50M FCH AO522-C5Dkk FR LU.SES0D.067 N AMD A50M FCH AO522-C5Dkk GCTWN LU.SES0D. 005 BT 3.0 AMD A50M FCH AO522-C5Dkk GCTWN S2.SES0D. 002 BT 3.0 AMD A50M FCH AO522-C5Dkk DE LU.SES0D.068 N [...]

Model Definition a nd Configuration 7-31 AO522-C5Dkk ME LU.SES0D.032 N AMD A50M FCH AO522-C5Dkk ME LU.SES0D.033 N AMD A50M FCH AO522-C5Dkk ME LU.SES0D.034 N AMD A50M FCH AO522-C5Dkk ME LU.SES0D.035 N AMD A50M FCH AO522-C5Dkk ME LU.SES0D.036 N AMD A50M FCH AO522-C5Dkk ME LU.SES0D.037 N AMD A50M FCH AO522-C5Dkk ME LU.SES0D.038 N AMD A50M FCH AO522-C5[...]

7-3 2 Model Definition and Con figu ration AO522-C5Dkk US LU.SES0D.007 N AMD A50M FCH AO522-C5Dkk US LU.SES0D.010 N AMD A50M FCH AO522-C5Dkk WW S2.SES0D.003 BT 3.0 AMD A50M FCH AO522-C5Dkk WW S2.SES0D.004 BT 3.0 AMD A50M FCH T able 7-7. Battery , Adapter , & Camera Model Country Acer Part No Battery Adapter Camera AO522-C3Dkk WW S2.SES0 D.001 3[...]

Model Definition a nd Configuration 7-33 AO522-C5Dkk A T LU.SES0 D.050 6CELL2.2 40W 1.3M AO522-C5Dkk Ba ltic LU.S ES0D.051 6CELL2.2 40W 1.3M AO522-C5Dkk Ba ltic LU.S ES0D.052 6CELL2.2 40W 1.3M AO522-C5Dkk Ba ltic LU.S ES0D.053 6CELL2.2 40W 1.3M AO522-C5Dkk Ba ltic LU.S ES0D.054 6CELL2.2 40W 1.3M AO522-C5Dkk Ba ltic LU.S ES0D.055 6CELL2.2 40W 1.3M A[...]

7-3 4 Model Definition and Con figu ration AO522-C5Dkk IL LU.SES0 D.075 6CELL2.2 40W 1.3M AO522-C5Dkk IL LU.SES0 D.076 6CELL2.2 40W 1.3M AO522-C5Dkk IL LU.SES0 D.077 6CELL2.2 40W 1.3M AO522-C5Dkk IT LU.SES0 D.078 6CELL2.2 40W 1.3M AO522-C5Dkk IT LU.SES0 D.079 6CELL2.2 40W 1.3M AO522-C5Dkk LU LU.SES0 D.080 6CELL2.2 40W 1.3M AO522-C5Dkk ME LU.SES0 D.[...]

Model Definition a nd Configuration 7-35 AO522-C5Dkk RU LU.SES0 D.014 6CELL2.2 40W 1.3M AO522-C5Dkk RU LU.SES0 D.015 6CELL2.2 40W 1.3M AO522-C5Dkk RU LU.SES0 D.091 3CELL2.2 40W 1.3M AO522-C5Dkk YU/BA LU.SES0D.018 6CELL2.2 40W 1.3M AO522-C5Dkk SI/HR LU.SES0 D.084 6CELL2.2 40W 1.3M AO522-C5Dkk SI/HR LU.SES0 D.088 6CELL2.2 40W 1.3M AO522-C5Dkk ZA LU.S[...]

7-3 6 Model Definition and Con figu ration[...]

CHAPTER 8 Test Compatible Components[...]

8-2 Microsoft® Windows® 7 Envi ronment Test . . . . . . . . . . . . . . . 8-4 AO522 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4[...]

T est Compatible Compone nts 8-3 Test Compatible Components This computer ’s comp atibility is tested and verified by Acer ’s in ternal testing department. All of its system functions are tested under Windows ® 7 environment. Refer to the fo llowing lists for compone nts, adapter cards, and peripher als which have passed these tests. Regardin [...]

8-4 T est Compatible Comp one nts Microsoft ® Windows ® 7 Environment Test 0 AO522 0 T able 8-1. AO522 V end or Ty p e D escription Part No. 3G PLM00023 Huawei EM770W-Re v 2 Huawei EM770W -Rev2 LC.21 300.066 Adapter 10001081 DEL T A 40W Adapter DEL T A 40W 19V 1.7x5.5x1 1 Black ADP-40 TH AA, L V5 wall-mounted, OBL LF AP .04001.00 2 60016453 CHICO[...]

T est Compatible Compone nts 8-5 Card Reader PLM00014 ODM 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD CR.21500.013 CPU 60002168 AMD AMDC50B CPU AMD - C50 BGA 1.0G / 9W KC.C0002.500 HDD 60001922 T OSHIBA DIGI N160GB5.4KS HDD TOSHIBA 2.5" 5400rpm 160GB MK1665GSX, Capricorn BS, 320G/P SA T A 8MB LF F/W:GJ002 J KH.16004.008 60001922 T O[...]

8-6 T est Compatible Comp one nts 60002005 HGST SG N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS545032B9A300 Panther B SA T A LF F/W :C60F Disk imbalance criteria = 0.014g-cm KH.32007.008 60002005 HGST SG N500GB5.4KS HDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 Panther B SA T A LF F/W :C60F Disk imbalance criteria = 0.014g-cm KH.50007.010 60[...]

T est Compatible Compone nts 8-7 60003316 AUO NLED10.1WX GAG LED LCD AUO 10.1'' WXGA Glare B101EW02 V0 LF 200nit 16ms LK.10105 .003 Media Processor 10001018 HON HAI Media Processor_ bro adcom Foxconn Broadcom BCM970015 Media Processor half Mini-card Flea w/ H.264/VC1/MPEG2 decode Rev 1.0 LA.23700 .002 10001018 HON HAI Media Processor_ bro[...]

8-8 T est Compatible Comp one nts 60024207 KINGST ON SO2GBIII13 Memory KINGSTON SO-DIMM DDRIII 1333 2GB ACR256X64D3S1 33 3C 9 LF 128*8 0.065um KN.2GB07.004 Modem 10001023 LITE-ON External USB Lite+LSI modem External USB Lite+LSI modem LC.MOD00.001 NB Chip set 60002168 AMD AMD A5 0M FCH AMD NB Chipset A50M KI.22600.055 SB Chip set 9999995 ONE TIME V[...]

CHAPTER 9 Online Support Information[...]

9-2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3[...]

Online Support In formation 9-3 Online Support Information Introduction 0 This section describes online tech nical support services availa ble to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical querie s to a local Acer branch of fice. Acer Branch Of fices and Regi onal Business Units may acces[...]

9-4 Online Support Inform ation[...]