Acer 3300S manual

Aspire 3300S Service Guide P ART NO.: -- ----------------------- PRINTED IN T AIW AN Service guide files and updates are availab le on the AIPG/CSD web; for more in forma tion, please refer to http://csd.acer .com .tw[...]

ii Revision History Please refer to the table below for the updates ma de on Aspire 3300S service guide. Date Chapte r Updates[...]

iii Copyright Copyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

iv Conventions The following conventi ons are used in this manual: Screen messages Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

v Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enha nce product co[...]

vi Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel Aspire 3300S . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Rear Panel Aspire 3300S . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Chapter 1 1 Overview The Aspire 3300S supports Intel ® Pentium 4 (Willamette 478/Northwood) F lip Chip-Pin Grid Array 2 proce ssor (FC-PGA2) based Micro A TX, IBM PC/A T compatible system with PCI/AGP bus. System S pecifications Chapter 1[...]

2 Chapter 1 Features Performance T Intel Pentium® IV processor with Intel NetBurst™ micro-architecture and in tegrated 256KB/512KB on-die L2 cache memory in Flip Chip 2 (FC)-mP GA 478 socket form factor , with supportin g CPU clock up to 2.4GHz+. T System Front Side bus speed:400 MHz. T Maximum of 2GB DDR RAM within 2 DIMM sockets. T Integrated [...]

Chapter 1 3 Exp ansion T 3 PCI slots + 2 DIMM slot s + 1 AGP slot T Upgradeable memory and hard disk Human-centric design and er gonomics T Slim desktop form factor T Separate computer stand and rubbe r stands for quick and e asy positioning T Accessible I/O ports T Smooth and stylish design T Low emission and low radiation[...]

4 Chapter 1 Front Panel Aspire 3300S The computer ’s front panel consists of the following: Label Icon Color Description 1 Floppy drive light-emitting d iode (LED) 2 3.5-inch floppy drive 3 Floppy drive eject button 4 CD-ROM/DVD-ROM/CD-RW Headphone/Ear- phone jack. 5 V olume control tuner 6 CD-ROM/DVD-ROM/CD-RW LED 7 CD-ROM/DVD-ROM/CD-RW tray 8 C[...]

Chapter 1 5 NOTE: *The system has two microph one-in ports (front and rear). However , you ca nnot use both of them at the same time. T he default settin g for your system en ables the microphone-in port in fron t and disables the one at the back. 13 Hard disk drive activity LED 14 LAN Activity LED 15 Power LED 16 Power switch Label Icon Color Desc[...]

6 Chapter 1 Rear Panel Aspire 3300S Label Icon Color Description 1 Power supply 2 V olt age selector switch 3 Keyhole 4 Green PS/2 mouse port 5 Gray Network port 6 Burgundy Parallel/Printer port 7 Gold Game/MIDI port 8 VGA port * 9 Black Handset/telephone line ports (optional) 10 Power cord socket[...]

Chapter 1 7 NOTE: * The CRT monitor port is automatically disabled when an add-on VGA card is installed into the system. Connect the monitor to the VGA port instead. * * The system has two microphone-in ports (front and rear). However , yo u can not use both of them at the same time. The default setting for your system e nables the microphone -in p[...]

8 Chapter 1 System Block Diagram (Aspire 3300S) INTEL P4 CPU Willamette / Northwood (FC-PGA2_478) Host Bus SIS 650 North Bridge Primary PCI Bus FWH (BIOS) LPC SUPER I/O SIS 961 South Bridge DDRAM 2XDIMMs USB USB USB USB 400 MHz 4X AGP Bus 66-MHz 133MHz 64-bit 33MHz,32-bit 2 IDE Ports (Ultra DMA/ATA100) 4 USB Ports X86 Legacy Signals AGP Slot S E R [...]

Chapter 1 9[...]

10 Chapter 1 Main Board Layout (A spire 3300S) Compone nt Functi on A TX Power Supply/JPW1 A TX power connectors JKBMS1 Mouse/keyboard connector USB Connectors Connecting to USB devices COM A & COM B Serial port connector VGA DB 15-pin Connecting to VGA monitor LAN Jack (optional) Connecting to LAN devices LPT1 Parallel port connector FDD1 Flop[...]

Chapter 1 11 IDE 1~IDE 2 Hard disk connector JCD1/JAUX1/JMD1 CD/AUX/Modem-in connectors CPUF A/SYSF A Fan power connectors JFP1/JFP2 Front panel connectors JAUD Front panel audio connector JUSB1/JUSB2 USB front connector JIR1 IrDA infrared module connector JBA T1 Clear CMOS jumper AGP Slot Connecting to AGP cards PCI Slot Connecting to expansion ca[...]

12 Chapter 1 Keyboard The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. No. Component Description 1 Programmable keys Help you directly access a URL (Web site) or launch any program, file, or application in your system. The fifth ke y is set to launch the media player. T o configure the [...]

Chapter 1 13 4 V olume control/Mute knob Controls the speaker volume. Turn it clockwise or c ounterclockwise to adjust the volume. Press it to toggle between mute and sou nd. 5 Scroll Lock [ When activated, the screen moves one line up or down when you pr ess the up arrow or down arrow r espectively . T ake note that [ may not work with some applic[...]

14 Chapter 1 Hardware Specifications and Configurations NOTE: The BIOS can be overwrit ten/upgraded using the FLASH utility (A WDFLASH.EXE). Processor Item Specification T ype Intel® Pentium IV processors with mPGA478 package Slot Socket mPGA478 S peed Internal : 1.5~2.4GHz+ External: 400MHZ Data Bus Frequency Minimum operating speed 0 MHz (If Sto[...]

Chapter 1 15 This section has two t abl e lists, system memory specification and the possible combinat ions of mem ory module. System Memory Item Specification Memory socket number 2 slots (4 banks) Support memory size per socket 64MB~1GB Support maximum memory size 2GB Support memory type DDR SDRAM Support memory speed 266MHz(PC2100) Support memor[...]

16 Chapter 1 Audio Interface Item Specification Audio controller SiS961 Audio controller resident bus AC’97 link Audio function control Enabl e/disable by BIOS Setup Mono or stereo S tereo Resoluti on 16 bits Compatibility AC’97 2.1 compliant Sound Blaster Pro compatible Mixed digital and analog high performance chip Enhanced stereo full duplex[...]

Chapter 1 17 Parallel Port Item Specification Parallel port controll er LPC Super I/O Parallel port controller resident bus LPC Number of parallel ports 1 Support ECP/EPP SPP/ECP / EPP 1.7 & 1.9 Connector type 25-pin D-type female connector Parallel port function contro l Enable/disable by BIOS Setup Optional ECP DMA channel (in BIOS Setup) DMA[...]

18 Chapter 1 Note : UPPER LIMIT means the maximum size of installed memory . T he Main Me m ory Maximum size are 768M Bytes. Memory Address Map Address Size Functio n 000000 - 07FFFF 512KBytes Host Memory 080000 - 09FFFF 128KBytes Host/PCI Memory 0A0000 - 0BFFFF 128KBytes PCI/ISA Video Buffer Memory 0C0000 - 0C7FFF 32KBytes Video BIOS Memory 0C8000[...]

Chapter 1 19 NOTE: N - Not to be used. I/O Address Map Hex Range Devices 000-00F 020-021 040-043 060-060 061-061 070-071 081-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177 1F0-1F7 278-27F 2F8-2FF 378-37F 3F0-3F5 3F6-3F6 3F7-3F7 3F8-3FF 0CF8 0CFC 778-77A DMA Controller-1 Interrupt Controller-1 System T imer Keyboard Controller 8742 System S peaker CMOS RAM Add[...]

20 Chapter 1 NOTE: N - Not to be used. DRQ Assignment Map DRQx System Devices Add-On-Card Devices DRQ0 N (Notes) Reserved DRQ1 N Reserved DRQ2 Floppy Diskette N DRQ3 N Reserved DRQ4 Cascade N DRQ5 N Reserved DRQ6 N Reserved DRQ7 N Reserved Main Board Major Chip s Item Controller North Bridge SiS 650 South Bridge SiS 961 Super I/O controller ITE IT8[...]

Chapter 1 21 (This is for 160W power supply) NOTE: 1. +3.3V and +5V total output power can’t exceed 80W . Mechanical Specifications Item Specification Weight One 3.5 FDD and one 3.5 HDD (without packing) Depends on local configuration Switching Power Supply Input Frequency Frequency V ariation Range 50Hz 47Hz to 53Hz 60Hz 57Hz to 63Hz Input V olt[...]

22 Chapter 1 Power Management Functions Device Standby Mode T Independent power management time r for hard disk drive devices (0-15 minutes, time step=1 minu te). T Hard disk drive goes into S tandby mode (for A T A standard interface). T Disable V -sync to control the VESA DPMS monitor . T Resume method: device activate d (Keyboard for DOS, keyboa[...]

Chapter 1 23[...]

Chapter 2 24 Most systems are already configured by the ma nufacturer or the dealer . There is no need to run Setup when st arting the computer unless you get a Run Setup message. The Setup program loads confi guration values into the battery-backed nonvolati le memory called CMOS RAM. This memory area is no t part of the system RAM. NOTE: If you r[...]

25 Chapter 2 Entering Setup Power on the computer abd the system will start POST (Power On Self T est)prosecc. When the message of “ Press DEL to enter SETUP ” appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you st ill wish to enter Setup , restart the system by tu[...]

Chapter 2 26 The command line at the bo ttom of the menu tells you how to move within a screen and from one screen to another . T T o select an option, move the highlight bar by pressing or then press . T T o change a parameter setting, press or until the desired setting i s found. T Press to return to the main menu. If you are already in the main [...]

27 Chapter 2 Product Information The screen below appears if you select Produ ct Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number , BIOS version, etc. These information is nec essary for troubleshooting (maybe required whe n asking for technical support).[...]

Chapter 2 28 The following table describes th e parameters found in this menu: Parameter Description Product Name Displays the mo del name of your system. System S/N Displays your system’s serial number . Main Board ID Displays the ma in board’s identification number . Main Board S/N Displays your main board’s serial number . System BIOS V er[...]

29 Chapter 2 S t andard CMOS Features Select S tandard CMOS Features from the main menu to configure some basic p arameters in your system. The following screen shows the St andard CMOS Features menu: The following table describes the parameters found in this menu. Settin gs in boldface a re the default and suggested settings. Parameter Description[...]

Chapter 2 30 IDE Secondary Channel Master Allows you to configure the hard disk drive connected to the master port of IDE channel 2. T o enter the IDE Secondary Master setup, press [Enter]. The IDE CD-ROM is always automatically detected. IDE Device Model Number: None IDE Secondary Channel Slave Allows y ou to configure the hard disk drive connecte[...]

31 Chapter 2 IDE Primary/Secondary Cha nnel Master/Slave Setup The following screen appea rs if you sele ct any of the IDE drive parameters: The following table describes the parameters found in this menu. Settin gs in boldface are the default and suggested settings. Parameter Description Options IDE HDD Auto- Detection Auto-detects your hard disk [...]

Chapter 2 32 Advanced BIOS Features The following screen shows the Advanced BIOS Fea tures: The following table describes the parameters found in this menu. Settin gs in boldface are the default and suggested settings. Parameter Description Options Virus W arning Allows you to set the virus warning feature for IDE Hard Disk boot sector protection. [...]

33 Chapter 2 Boot Up NumLock S tatus Sets the NumLock status when the system is powered on. Setting to On will turn on the NumLock key when the system is powered on. Setting to Off will allows users to use the arrow keys on the numeric keypad. On Off Gate A20 Option This item is to set the Gate A20 status. A20 refers to the first 64KB of extended m[...]

Chapter 2 34 Advanced Chip set Features The advanced cipset features setup option is used to change th e values of the chipset registers. These registers control most of the sy stem options in the comp uter . NOTE: Change these settings only if yo u are fa miliar with the chipset. Advanced DRAM Control Press [Enter] to enter the sub-m enu and the f[...]

35 Chapter 2 The following table describes each parameter under the sub-menu. Settings in boldfac e are the d efault and suggested value s. The other two parameters under the Advanced Chip set Features are prese nte d below . Settings in boldface are the deafult and sugge sted values. Parameter Description Options System Performance The DRAM timing[...]

Chapter 2 36 Integrated Peripherals The following table describes each Integrated Peripherals parameters. Settings in boldface are the default and suggested values. Parameter Description Options Internal PCI/IDE This setting enables or disables the internal primary and secondary PCI & IDE con trollers. Both , Disabled, Primary , Secondary IDE P[...]

37 Chapter 2 USB Keyboard Support This item lets you enable or disable the USB keyboard driver within the onboard BIOS. The keyboard driver simulates legacy keyboard command and lets you use a USB keyboard during POST or after boot if you do not have a USB driver in the operating system. Enabled Disabled USB Mouse Support This item lets you enable [...]

Chapter 2 38 Power Management Setup The Power Management menu lets you configure your system to most ef fe ctively save energ y while operating in a manner consistent w ith your own style of computer use. The following screen shows the Power Manageme nt parameters and their default settings: The following table describes the parameters found in thi[...]

39 Chapter 2 Video Off Option This item is to control the mode in which the monitor will shut down. Always On: Always keep the monitor on. Suspend --> Off: During suspend mode, the monitorwill shut down. Susp, Stby --> During suspend or standby mode, the monitor will shut down. All Modes --> Off: The monitor is turned off during doze, stan[...]

Chapter 2 40 PnP/PCI Configuration The following table describes the parameters found in this menu. Settin gs in boldface are the default and suggested settings. NOTE: It is strongly recommen ded that only exp erienced users should make any ch ang es to the default settings. Parameter Description Options Reset Configuration Data Selecting “Enable[...]

41 Chapter 2 PC Health St atus The following table describes th e parameters found in this menu: Parameter Description Options Shutdown T emperature This option is for setting the shutdown temperature level for the processor . When the processor reaches the temperature you set, the ACPI-aware system will be shut down. Current System/CPU T emperatur[...]

Chapter 2 42 Frequency Control The following table describes the parameters found in this menu. Settin gs in boldface are the default and suggested settings. Parameter Description Options Set CPU Ratio End users can overlock the processor by specifying the CPU ratio (clock multiplier) in t his field. Auto Manual CPU Clock Ratio If the CPU Ratio is [...]

43 Chapter 2 Load Default Settings The default settings are the defaul t values set by t he mainb oard manufacturer specifi cally for optimal performance of the mainboard. When you se lect the item, a message as below appears: Pressing Y (Y es) loads the BI OS default values for the most stable system performance.[...]

Chapter 2 44 Set Supervisor/User Password When you choose to set supervisor password, a message as below will appear on the screen: At the prompt, type your password. Y our password can be up to six characters in length. After typing the password, press “Enter”. At the next prompt, re-type your password and press “Enter” again to confirm th[...]

45 Chapter 2 If you select Set User Password, a message as below will appear: At the prompt, type your password. Y our password can be up to six characters in length. After typing the password, press “Enter”. At the next prompt, re-type your password and press “Enter” again to confirm the new password. After the password entry , the scr een[...]

Chapter 2 46 Save & Exit Setup/ Exit Without Saving If you select Save and Exit Setup, you will exit the BIOS utility . The following dialogue b ox will appear . Select Y (Y es) to exit Setup. Select N (No) to return to the main men u. If you select Exit Without Saving, you will disca rd all the changes you made and exit Setup.[...]

47 Chapter 2[...]

Chapter 3 48 This chapter contains step-by-s tep procedures on how to disass emble the V eriton 3300/3300D desktop computer for maintenan ce and troubleshooti ng. T o disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screwdriver T Phillips screwdri[...]

49 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system.[...]

Chapter 3 50 Disassembly Pro cedure Flowchart The flowchart on the succeedi ng page gives you a graphical representation on the entire disassembly sequence and instructs you on the components th at need to be removed during servicing . Main Unit Upper Case W/ Front Panel Upper Case Front Panel Rotate Bracket W/DVD-ROM & FDD Module DVD-ROM FDD A[...]

51 Chapter 3 Opening the H ousing This section tells you how to ope n the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peri pherals connected to it. Removing the Housing Cover 1. Place the system unit on a flat, steady surface.[...]

Chapter 3 52 Removing the Front Panel 1. See “Opening the Housing” on page 51 2. Remove the four screws as shown here. 3. Detach the front bezel from the front panel gently in the way as shown here. Removing the EMI Audio Cover 1. See “Opening the Housing” on page 51 2. Remove the EMI audio cover from the lower case.[...]

53 Chapter 3 Removing the Modem Card 1. See “Opening the Housing” on page 51 2. Remove the screw as shown below and then remove the mo dem card from the slot. Removing the AGP VGA Card 1. See “Opening the Housing” on page 51 2. Remove the screw as shown here and then remove the AGP VGA card from the slot. Removing the FDD and D VD Frame 1. [...]

Chapter 3 54 3. Disconnect the floppy disk dr ive and power cables from the floppy disk drive. 4. Disconnect the power cable, IDE cable, and audio cable from the DVD-ROM drive. 5. Disconnect the micro switch cable from the main boa rd. 6. Pull the FDD and DVD frame from the lower case. 7. Remove the four screws as shown here then detach the DVD-ROM[...]

55 Chapter 3 8. Remove the four screws as shown here then de tach the floppy disk drive from the frame. 9. Disconnect micro switch cable from the FDD and DVD frame. Removing the Intrusion Alarm Cable 1. See “Opening the Housing” on page 51 2. See “Removing the FDD and DVD Frame” on page 53” 3. Detach the intrusion alarm cable from the FDD[...]

Chapter 3 56 Removing the USB and Audio Board 1. See “Opening the Housing” on page 51 2. See “Removing the EMI Audio Cover” on page 52 3. See “Removing the FDD and DVD Frame” on page 53 4. Disconnect the USB board ca ble and audio board cable from the USB and audio b oard. 5. Remove the two screws as shown here then detach the USB and a[...]

57 Chapter 3 5. Slide the hard disk drive frame to the right and then gently move it inward to detach it from the lower case. 6. Remove the four screws as shown and then detach the hard disk drive from the frame. Removing the DIMM 1. See “Opening the Housing” on page 51 2. See “Removing the FDD and DVD Frame” on page 53” 3. T o release th[...]

Chapter 3 58 Removing the Power Supply 1. See “Opening the Housing” on page 51. 2. See “Removing the FDD and DVD Frame” on page 53” 3. Remove the two screws as shown here. 4. Disconnect the power cable from the main boa rd. 5. Gently remove the power supply from the system. Removing the RTC Battery 1. See “Opening the Housing” on page[...]

59 Chapter 3 Removing the Processor 1. See “Opening the Housing” on page 51 2. See “Removing the FDD and DVD Frame” on page 53” 3. Disconnect the fan sink cable from the main board, and then release the two levers on both sides of th e fan sink. . 4. Put the two levers back to the original position, a nd then remove the CPU fan sink from [...]

Chapter 3 60 Removing the Main board 1. See “Opening the Housing” on page 51 2. See “Removing the FDD and DVD Frame” on page 53 3. Remove the six screws as shown here then detach the main board from the lower case.[...]

61 Chapter 3[...]

Chapter 4 62 This chapter provides troublesho oti ng informatio n for the Aspire 3300S: T Power-On Self-T est (POST) T Index of Error Message T Index of Error Symptoms T Undetermined Prob lems Chapter 4 T roubleshooting[...]

63 Chapter 4 Power-On Self-T est (POST) Each time you turn on the system, the Power-on Self T est (POST) is initia ted. Several items are tested during POST, but is for the most part transparent to the user . The Power-On Self T est (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the o[...]

Chapter 4 64 03h Initial Superio_Early _Init switch 04h Reserved 05h 1. Blank out screen 2. Clear CMOS error flag 06h Reserved 07h 1. Clear 8042 interface 2. Initialize 8042 self-test 08h 1. T est special keyboard controller for Winbond 977 series Super I/O chips. 2. Enable keyboard interface. 09h Reserved 0Ah 1. Disable PS/2 mouse interface (optio[...]

65 Chapter 4 23h 1. Check validity of R TC value: e.g. a value of 5Ah is an invalid value f or RTC minute. 2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value instead. 3. Prepare BIOS resource map for PCI & PnP u se. If ESCD is valid, take into consideration of the ESCD’s legacy information. 4. Onboard clock gener[...]

Chapter 4 66 43h T est 8259 functionality 44h Reserved 45h Reserved 46h Reserved 47h Initialize EISA slot 48h Reserved 49h 1. Calculate tot al memory by testing the last double word of e ach 64K page. 2. Program writes allocation for AMD K5 CPU. 4Ah Reserved 4Bh Reserved 4Ch Reserved 4Dh Reserved 4Eh 1. Program MTRR of M1 CPU. 2. Initialize L2 cach[...]

67 Chapter 4 67h Prep are memory size information for function call: INT 15h ax=E820h 68h Reserved 69h T urn on L2 cache 6Ah Reserved 6Bh Pro gram chipset registers according to it ems described in Setup& Auto-configuration tab le. 6Ch Reserved 6Dh 1. Assign resources to all ISA PnP devices. 2. Auto assign ports to onboard COM ports if the corr[...]

Chapter 4 68 85h 1. USB final Initialization 2. NET PC: Build SYSID structure 3. Switch screen back to text mode. 4. Set up ACPI table at top of memory . 5. Invoke ISA adapter ROMs. 6. Assign IRQs to PCI devices 7. Initialize APM 8. Clear noise of IRQs/ 86h Reserved 87h Reserved 88h Reserved 89h Reserved 90h Reserved 91h Reserved 92h Reserved 93h R[...]

69 Chapter 4 POST Error Messages List If you cannot run the diagnostics program tests bu t did receive a POST error message, use “POST Error Messages List” to diagnose system prob lems. If you did not receive any error message, look for a description of your error symptoms in “E rror Symptoms List” on page 71 . NOTE: When you have deemed it[...]

Chapter 4 70 Memory V erify Error Use this location al ong with your system’s memory map to locate the bad chip. Offending Address Not Found This message is used in conjunction with the I/O CHANNEL CHECK and RAM P A RITY ERROR messages when the segment that has caused problem cannot be isolated. Offending Segment This message is us ed in conjunct[...]

71 Chapter 4 Error Symptoms List NOTE: T o diagnose a problem, first find the e rror symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If n o check procedure i s indicated, the first Action/ FRU listed in right co lumn is the most likely cause. Error Symptom Action/FRU Processor / Proces[...]

Chapter 4 72 Diskette drive LED comes on for more than 2 minutes when reading d ata. 1. Diskette 2. Diskette drive connection/cable 3. Diskette drive 4. Main board Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. 1. Diskette 2. Diskette drive power 3. Diskette drive connection/cable 4. Diskette drive 5. [...]

73 Chapter 4 Audio Audio software program invokes but no so und comes from speakers. 1. S peaker power/connection/cable. Modem Modem ring cannot wake up system from suspend mode. 1. For the External Modem, make sur e Power on By Ring in BIOS Setup or Power Management is set to Enabled. For the PCI modem, make sure Wake up by PCI card is set to Enab[...]

Chapter 4 74 Parallel/Serial Ports Execute “Load BIOS Default Settings” in BIOS Setup to c onfirm p orts presence before di agnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. 1. Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup. 2. Loop-back. 3. Main board. Printing failed[...]

75 Chapter 4 Undetermined Problems If an error message is present, go to “POST Error Mess ages List” on page 69. If you did not receive any messages, see if the symptom i s listed in “Error Symp toms List” on page 71. If you still cannot so lve the problem, continue with this check: 1. Check the power supply voltages. If the voltages are co[...]

Chapter 5 76 The mainboard provides connectors to connect to FDD, IDE HDD, case, modem, LAN, USB Ports, IR module and CPU/System F AN. Floppy Disk Drive Connector: FDD1 The mainboard provides a standard floppy disk drive connector that supports 360K, 720K, 1.2M, 1.44M and 2.88M floppy disk types. Connectors F D D 1 Chassis Intrusion Switch Connecto[...]

77 Chapter 5 Hard Disk Connectors: IDE1 & IDE2 The mainboard has a 32-bit Enhanced PCI IDE and Ultra DMA 33/66/100 controller that provides PIO mode 0~4, Bus Master, and Ultra DMA33/66/100 function. Y ou can connect up to four hard disk drives, CD-ROM, 120MB Floppy (reserved for future BIOS) and other devices. These connectors support the provi[...]

Chapter 5 78 CD-In Connector: JCD1 The connector is for CD-ROM audio connector. Aux Line-In Connector: JAUX1 The connector is for DVD add-on card with Line-in connector. Modem-In Connector: JMD1 The connector is for modem with internal audio connector. JCD1 GND R L JAUX1 GND R L J M D 1 GND Phone_In Mono_Out[...]

79 Chapter 5 Fan Power Connectors: CPUF A/SYSF A The CPUF A (processor fan) & SYSF A (system fan) support system cool- ing fan with +12V. It supports three-pin head connector. When connecting the wire to the connectors, always take note that the red wire is the positive and should be connected to the +12V, the black wire is Ground and should be[...]

Chapter 5 80 Front Panel Connectors: JFP1 & JFP2 The mainboard provides front panel connectors for electrical connection to the front panel switches and LEDs. Users can choose either the JFP1 or the JFP2 depending on their needs. JFP1 is compliant with Intel ® Front Panel I/O Connectivity Design Guide . PIN SIGNAL DESCRIPTION 1 HD_LED_P Hard d[...]

81 Chapter 5 Front Panel Audio Connector: JAUD Y ou can connect an optional audio connector to the Front Panel Audio Header. JAUD is compliant with Intel ® Front Panel I/O Connectivity Design Gu id e . JAUD 1 9 2 10 PIN SIGNAL DESCRIPTION 1 AUD_MIC Front panel microphone input signal 2 AUD_GND Ground used by analog audio circuits 3 AUD_MIC_BIAS Mi[...]

Chapter 5 82 Front USB Connector: JUSB1 or JUSB2 The mainboard provides one front Universal Serial Bus connector for users to connect to USB devices. Users can choose either the JUSB1 or the JUSB2 depending on their needs. The JUSB1 is compliant with Intel ® Front Panel I/O Connectivity Design Guide. Pin Description Pin Description 1 VCC 2 VCC 3 U[...]

83 Chapter 5 IrDA Infrared Module Header: JIR1 This connector allows you to connect to IrDA Infrared modules and is compliant with Intel ® Front Panel I/O Connectivity Design Guide. Y ou must configure the setting through the BIOS setup to use the IR function. 1 2 JIR1 5 6 Pin Signal 1N C 2N C 3 VCC 4 GND 5 IRTX 6 IRRX JIR1 Pin Definition[...]

Chapter 5 84 Clear CMOS Jumper: JBA T1 There is a CMOS RAM on board that has a power supply from external battery to keep the data of system configuration. W ith the CMOS RAM, the system can automatically boot OS every time it is turned on. That battery has long life time for at least 5 years. If you want to clear the system configuration, use the [...]

85 Chapter 5 Slots AGP (Accelerated Graphics Port) Slot The AGP slot allows you to insert the AGP graphics card. AGP is an interface specification designed for the throughput demands of 3D graphics. It introduces a 66MHz, 32-bit channel for the graphics controller to directly access main memory. The slot only supports 4 x AGP card. PCI Slots Three [...]

Chapter 5 86 PCI Interrupt Request Routing The IRQ, abbreviation of interrupt request line and pronounced I-R-Q, are hardware lines over which devices can send interrupt signals to the microprocessor. The PCI IRQ pins are typically connected to the PCI bus INT A# ~ INT D# pins as follows: Order 1 Order 2 Order 3 Order 4 PCI Slot 1 INT B# INT C# INT[...]

87 Chapter 5[...]

88 This chapter gives you the FRU (Field Replaceable Unit) listing in global configura ti ons of Aspire 3300S. Refer to this chapter whenever orderi ng for parts to rep air or for RMA (Return Merchandise Authorization). IMPORT ANT : Please note WHEN ORDERING FRU P ARTS, th at you should check the most up-to-date information available on your region[...]

89 Chapter 6 Aspire 3300S Exploded Diagram[...]

Chapter 6 90 Picture No. Partname Description Part No. FDD/Floppy Disk Drive 3 FDD MITSUMI 3 MODE FDD 1.44MB 1”H/D353M3D-R694005 KF .35301.001 NS U6 20G 5400RPM Seagate 56.02002.001 U6 40G 5400RPM Seagate 56.02002.01 1 U6 60G 5400RPM Seagate 56.02002.021 Athena 20G 5400RPM Maxtor 56.02B32.131 Romulus 40G 5400RPM Maxtor 56.02C10.071 Snowmass 40G 7[...]

91 Chapter 6 NS IDE Cable 80-pin 50.A33V5.003 8 FDD CABLE 34/34PIN 280MM 50.A33V5.004 1-1 1 TURBO LED CABLE 2PIN 500MM 50.A33V5.001 1-10 CD-IN CABLE 400MM 50.A33V5.008 1-9 POWER SW/HDD & POWER LED 50.A33V5.005 Main Board NS MAINBOARD/J86M J86M MB.PSD05.002 NS Fansink for P4-478 pin CPU for minitower H34A housing 90.00028.002 NS Retention Module[...]

Chapter 6 92 NS Willamette 1.7G Socket 478 Will amette 1.7Ghz/400FSB 01.WILAM.1GV Willamette 1.8G Socket 478 Will amette 1.8Ghz/400FSB 01.WILAM.1GW Willamette 1.9G Socket 478 Will amette 1.9Ghz/400FSB 01.WILAM.1GK Willamette 2.0G Socket 478 Will amette 2.0Ghz/400FSB 01.WILAM.2G0 Northwood 2.0G Socket 478 Nor thwood 2.0Ghz/512k/400FSB 01.NORTH.2G0 N[...]

93 Chapter 6 Boards NS DAUGHTER BOARD 54.A33V5.001 NS VGA CARD 54.02001.061 NS 1394 CARD IF .13901.002 NS MODEM CARD V92 56K HSFI LB 54.0901 1.551 54.09262.171 Power Supply 2 POWER SUPPL Y 160W FSP160-60SA V NOPFC 56.04180.001 Foot S tand 7 FOOT ST AND 60.A33V5.004 Case/Cover/Bracket assembly 1-1 HDD BRACKET 33.A33V5.001 1-7 LOWER CASE 60.A33V5.005[...]

Chapter 6 94 NS FRONT P ANEL ASSY FRONT BEZEL VT3200 H34 60.A33V5.002 1-4 ROT A TE BRACKET ASSE MBL Y ROT A TE BRACKET H34A 60.A33V5.003 1-5 I/O BRACKET ASSEMBL Y IO BRACKET(S81M)H34A 60.A33V5.001 USB EMI COVER 34.A33V5.001 SOFT MOUNT FOR HDD 42.A33V5.001 Screws NS SCREWS SCREWS FOR USB BOARD /HDD BRACKET/MB 34.A33V5.001 NS SCREWS SCREWS FOR F DD 3[...]

95 Chapter 6[...]

Appendix A 96 The Acer Aspire 3300S Mode l No. Define: 1. T rade Mark: 2. Brand Name: Acer 3. Product Name: Acer Aspire 3300S Model Definition and Configuration Appendix A[...]

97 Appendix A[...]

Appendix B 98 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under Windows XP . Refer to the following lists for components, adapter card s, and peripherals which have passed these tests. Regarding configuration, combination and test procedure s, please refe[...]

99 Appendix B Microsof t Wi ndows XP Environment T est Item Specifications AGP VGA Card ASUS AGP-V7700Deluxe (GeForce 2 G TS) ASUS V8200 (GeForce 3) ELSA Gladiac 51 1 (GeForce 2 MX400) ELSA Gladiac 920 (Nvidia GeForce 3) Leadtek Winfast (GeForce 2 MX DH Pro) Matrox Millennium G550 (G55+MD HA32DB) MICRO-ST AR MS-8851 (N vidia GeForce 3 Ti 200) MICRO[...]

Appendix B 100 Floppy Disk Drive EPSON SMD-1300 1.44MB NEC FD1231H 1.44MB TEAC FD235HF 1.44MB SONY MPF920-E/161 1.44MB Panasonic JU-257A606P 1.44MB Mitsumi D353M3 1.44MB Panasonic JU-81 1 T012 ZIP Drive 100MB Panasonic LS-120 (LKM F934-1) 120MB Iomega Z100A T API ZIP 100MB Sound Card Creative Sound Blaster Live! (CT4620) Creative Sound Blaster 5.1 [...]

101 Appendix B Keyboard Microsoft Natural Keyboard Pro BTC Keyboard 5200 TU Mouse Logitech M-UB48 Logitech Ifeel MouseMan M-UM53B GamePad Microsoft Side Winder FreeS tyle Pro Joystick Logitech Wingman Force 3D Logitech Wingman S trike Camera Logitech Quick WEB V- UD10 Logitech Cam Pro 3000 V -UF6 S peaker Microsoft Digital Sound System 80 Scanner E[...]

Appendix C 102 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your techn ical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information sources [...]

103 Appendix C[...]

104 A Advanced O ptions 43 PnP/PCI 44 Assignment Map 18 Audio controller 16 Audio Interface 16 B BIOS Setup 24 Entering Setu p 25 Setup Utility 25 System Informa tion 26 BIOS Utility 45 Advanced Op tions 43 Boot Options 40 Date 41 Disk D rives 29 Onboard Peripherals 32 PnP/PCI Options 44 Power Mana gement 35 Product Informatio n 27 System Security [...]

105 floppy disk drives A/B 29 IDE prima ry channel ma ster 29 IDE prima ry channel slave 29 IDE secondary channel master 30 IDE secondary channel slave 30 DRQ Assignment Map 20 E ECP 17 Environmental Requirements 20 EPP 17 F features 2 connectivity 2 design 3 ergonomics 3 Multimedia 2 Performan ce 2 Floppy disk drive Interface 16 Frequency 21 front[...]

106 Jumper and Connector Information 76 Jumpers 76 K keyboard 12 M Machine Disassembly 48 cover 51 Housing Co ver 51 Main board 77 Main Board Layout 9 Mechanical S pecifications 21 Memory removin g 57 size 15 system 15 Memory Address Map 18 Microsoft DOS V6.22 Environment T est 98 Model Definition 96 Modem 17 data 17 fax 17 voice 17 MPU-401 16 O On[...]

107 system sleep timer 39 system wake-up event 39 Power-On Self-T est (POST) 63 Product Information 27 BIOS Release Date 28 main boa rd ID 28 main board S/N 28 product name 28 SMBIOS versio n 28 System BIOS ID 28 system BIOS ve rsion 28 system serial number 28 R Removal and Replacemen t 48 Replacement Assembly, M achine 48 RIMM Removing 57 RMA 88 R[...]

108 Advanced Op tions 43 Boot Options 40 Date 41 Disk D rives 29 Onboard Peripherals 32 PnP/PCI Options 44 Power Mana gement 35 Product Informatio n 27 System Security 42 Time 41 T T emperature 20 T est Compatible Compone nts 98 Ti m e 41 T roubleshooting 62 U UART 17 Undetermined Prob lems 75 USB Port 17 V Vi bration 20 V o ltage 21 W Wei gh t 21 [...]