Aastra SISIP 53I manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Aastra SISIP 53I, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Aastra SISIP 53I one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Aastra SISIP 53I. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Aastra SISIP 53I should contain:
- informations concerning technical data of Aastra SISIP 53I
- name of the manufacturer and a year of construction of the Aastra SISIP 53I item
- rules of operation, control and maintenance of the Aastra SISIP 53I item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Aastra SISIP 53I alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Aastra SISIP 53I, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Aastra service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Aastra SISIP 53I.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Aastra SISIP 53I item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Administrator Guide Release 2.0 SI S I P I I P PHONE P H O N E 53i, 55i, 57i, 57i C 5 3 i , 5 5 i , 5 7 i , 5 7 i C T 41-001 160-00 Rev 01[...]

  • Page 2

    Aastra T elecom will not accept liabili ty for any damages and/or long di stance char ges, which result from unauthorized and/or unl awful use. While every effort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial erro rs or omissions contained within th is documentation. The information contained in th[...]

  • Page 3

    41-001160-00, Rev 01 Release 2.0 iii Software License Agreement Aastra T elecom Inc., hereinafter known as "S eller", gran ts to Custom er a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive , restricted use license to use Software in ob ject form solely with the Equipment for which the Software was inte nded. Th[...]

  • Page 4

    [...]

  • Page 5

    41-001160-00, Re v 01 Release 2.0 v Contents Contents Preface About this guide ........... ................ ............. ............. ................ ............. ............. ............... . xiii . Introduction ........ ............. ................ ............. ............. ............. ................ ............. ...... xii i . Aud[...]

  • Page 6

    vi 41-001160-00 , Rev 01 Release 2.0 Contents HTTP/HTTPS Support .......... ................. ............ ................. ............. ................ ........ 2-7 . Using HTTPS via the Aastra Web UI ................. ................. ............. ................ ........ 2-9 . Accessing the Aastra Web UI ...................... ............[...]

  • Page 7

    41-001160-0 0, Rev 01 Release 2.0 vii Contents Configuration Server Protocol ......... ................ ................ ............. ................ ............. ...4-13 . Configuring the Configuration Server Protocol .......... ................ ............. ................ 4-13 . Advanced Network Settings ......................... ..........[...]

  • Page 8

    viii 41-001160-00 , Rev 01 Release 2.0 Contents Call Forwarding ............ ................ ............. ................ ............. ................ ............. ...5-90 . Callers List ...................... ............. ............. ................ ............. ................ ............. ...5-96 . Missed Calls Indicator ..... .....[...]

  • Page 9

    41-001160-00, Re v 01 Release 2.0 ix Contents Chapter 8 Firmware Upgrade . About this chapter ..... .......... ... ............. ............. ................ ............. ............. ............. ........ 8 -1 . Upgrading the Firmware . ................. ............. ................ ............. ................ ............. ........ 8-2 [...]

  • Page 10

    x 41-001160-00, Rev 01 Release 2.0 Contents T ype of Service (T oS)/DSCP Settings .................... ................ ................ ............... A-27 . T i me Server Settings .................... ............. ................ ............. ................ ............. .. A-28 . T i me and Date Settings ............. ............. .......[...]

  • Page 11

    41-001160-00, Re v 01 Release 2.0 xi Contents Handset Feature Key Settings for the 57i CT .... ............. ............. ................ ....... A-126 . Expansion Modu le Key Settings for 536M (53i/55i ) and 560M (57i/57i CT) ................. ................ ............. ................ ................ .......... A-128 . Locking Softkeys an[...]

  • Page 12

    xii 41-001160-00, Rev 01 Release 2.0 Contents Appendix E Sample BLF So ftkey Setti ngs . About this appendix ........ ................. ............. ................ ............. ............. ................ ....... E-1 . Sample BLF Softkey Settings ................... .... ......... ............. ............. ................ ............. . [...]

  • Page 13

    41-001160-00, Rev 01 Release 2.0 xiii Preface Preface About this guide Introduction This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the IP phon es, Models 53i, 55i, 57i, and 57i Cordless (57i CT). It also in cludes details on the functioning and configuration of th e IP phones. Au[...]

  • Page 14

    About this guid e xiv 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Preface Other Document ation The IP phone do cumentation consists of: • <Model-specific> SIP IP Phone Installation Guide – contains installation and set-up instruction s, information on general featu res and functions, an d basic options list customizatio[...]

  • Page 15

    41-001160-00, Rev 01 Release 2.0 xv Preface Chapters and appendi xes in this guide This guide contains the following chap ters and appendixes: For Go to An overview of the IP Phone firmwa re installation information Chapter 1 IP Phone interface methods Chapter 2 Administrator option information Chapter 3 Configuring the IP Phone Chapter 4 Operation[...]

  • Page 16

    [...]

  • Page 17

    41-001160-00, Rev 01 Release 2.0 1-1 Overview Chapter 1 Overview About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides informatio n about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for op eration.. T opics This chapter covers the fo[...]

  • Page 18

    IP Phone Models 1-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Overview IP Phone Models Description The IP Phone Models 53i, 55i, 57i, and 57i CT communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initia tion Protocol (SI[...]

  • Page 19

    IP Phone Models 41-001160-00, Rev 01 Release 2.0 1-3 Overview Overview The following illustration shows IP phone optional accessories for the 55i, 57i, and 57i CT IP phon es. The 536EM module adds 36 ad ditional softkeys to the IP phone models 55i, 57i, and 57i CT . The 536EM pro vides paper labels for each so ftkey . Up to 3 modules can be piggy-b[...]

  • Page 20

    Firmware Installa tion Information 1-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Overview Firmware Inst allation Information Description The firmware setup and installation for th e IP phone can be done using any of the following: • Phone keypad men u (Phone UI) • Aastra W eb-based user interface (Aastra W e b UI) When the [...]

  • Page 21

    Firmware Installa tion Information 41-001160-00, Rev 01 Release 2.0 1-5 Overview Overview Inst allation Requirement s The following are general requirements for setting up and using your SIP IP phone: • A SIP-based IP PBX system or networ k installed and running with a number created for the new IP phone. • Adherence to SIP stan dard RFC 3261. [...]

  • Page 22

    Firmware Installa tion Information 1-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Overview Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configuration server . The configuration server allows you to: • S tore the firmware images that you need to download to yo ur IP phone. • S [...]

  • Page 23

    Firmware and Configuration Files 41-001160-00, Rev 01 Release 2.0 1-7 Overview Overview Firmware and Configuration Files Description When the IP phone is init ialized for the first time, DHCP is enabled by default. Depending on the t ype of configurati on server setu p you may have, the IP phone may download a firmware version and co nfiguration fi[...]

  • Page 24

    Firmware and Configuration Files 1-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Overview Configuration File Precedence Aastra IP phones can accept two sources of configuration data: • The server configuration most r ecently downloaded/cached from the configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<[...]

  • Page 25

    Firmware and Configuration Files 41-001160-00, Rev 01 Release 2.0 1-9 Overview Overview References For setting up and configuring the IP pho ne using either the IP phone UI, the Aastra W eb UI, or the configuration files, see Chapter 4, “Network Configuration of the IP Phones.” For information ab out the softkey and pr ogrammable key parameters[...]

  • Page 26

    [...]

  • Page 27

    41-001160-00, Rev 01 Release 2.0 2-1 Configuration Interface Methods Chapter 2 Configuration Interface Methods About this chapter Introduction This chapter describes the methods you can use to configure the IP phones.. T opics This chapter covers the following topics: Note: Features, characteristics, requirem ents, and configuration that are specif[...]

  • Page 28

    IP Phone UI 2-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuration Interface Methods IP Phone UI The IP Phone User Interface (UI) provides an easy way to access features and functions for using and configuring the IP pho ne. Y ou can use the following hardkeys to perform specif ic functions and display in formation to the [...]

  • Page 29

    IP Phone UI 41-001160-00, Rev 01 Release 2.0 2-3 Configuration Interface Meth ods Configuration Interface Methods By default, specific softkeys/programma ble keys on each ph one model can also access the Directory List and Call ers Li st, and initiate transfers and conference calls. Reference For more informat ion abou t using the hard keys, see Ch[...]

  • Page 30

    IP Phone UI 2-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuration Interface Methods Options Key The Options key allows you to access th e "Options List" on the IP phone. Accessible options in this list are for both user and administrator use. An administrator must enter a password for administrator options. This[...]

  • Page 31

    IP Phone UI 41-001160-00, Rev 01 Release 2.0 2-5 Configuration Interface Meth ods Configuration Interface Methods The following illustration indicates t he loca tion of the Options Key on each phone model. 53i 55i 57i/57i CT 57i CT Handset Options Key Options Key[...]

  • Page 32

    IP Phone UI 2-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuration Interface Methods Using the Options Key Fro m the 53i, 55 i, or 57i/57i CT : From th e 57i CT hand set: Ste p Action 1 Press on the phone to enter the Options List. 2U s e t h e r and s to scroll through the list of options. 3 T o select an option, press th[...]

  • Page 33

    Aastra Web UI 41-001160-00, Rev 01 Release 2.0 2-7 Configuration Interface Meth ods Configuration Interface Methods Aastra W eb UI Description An administrator can setup and co nfigure the IP phone using th e Aastra W eb UI . The Aastra W eb UI supports Internet Explorer and Gecko engine-based bro wsers like Firefox, Mozilla or Netscape. HTTP/HTTPS[...]

  • Page 34

    Aastra Web UI 2-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuration Interface Methods HTTP/HTTPS Client and Server Support The Aastra IP phones allow for HTTP re quest processing and associated data transfers to perform over a secure co nnection (HTTPS). The IP phones support the following: • T ransfer of firmware image[...]

  • Page 35

    Aastra Web UI 41-001160-00, Rev 01 Release 2.0 2-9 Configuration Interface Meth ods Configuration Interface Methods Using HTTPS via the Aastra Web UI HTTPS is enabled by default on the IP phones. When you open a browser window and enter an IP address or host name fo r a phone using HTTP , a server redirection occurs which automatically converts an [...]

  • Page 36

    Accessing the Aastra W eb UI Use the following procedure to access the Aastra W eb UI. Ste p Action 1 Open your web browser and enter the ph one’s IP address or host name into the address field. If the browser is using HTTP , the following redire ct screen displays, followed by the “Security Alert” window . This process redirects HTTP to use [...]

  • Page 37

    Aastra Web UI 41-001160-00, Rev 01 Release 2.0 2-11 Configuration Interface Meth ods Configuration Interface Methods The following illustration is an example of a Network S tatus screen for the 55i IP phone. The following catego ries display in the side menu of the Aastra W eb UI: St a t u s , Operation, Basic Settings, Advanced Settings . 3 At the[...]

  • Page 38

    Aastra Web UI 2-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuration Interface Methods S t atus The St a t u s section displays the network status and the MAC address of the IP phone. It also displays hardware and fi rmware information ab out the IP phon e. The information in th e Network Statu s window is read-only . Ope[...]

  • Page 39

    Aastra Web UI 41-001160-00, Rev 01 Release 2.0 2-13 Configuration Interface Meth ods Configuration Interface Methods Basic Settings The Basic Settings section provides the following options: Advanced Settings The Advanced Setti ngs section provides th e following options: Heading Description Preferences Allows you to set General specifications on t[...]

  • Page 40

    Aastra Web UI 2-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuration Interface Methods Enabling/Disabling the Aastra W eb UI The Aastra W eb UI is enabled by de fault on the IP phones. A System Administra tor can disab le the Aastra W eb UI on a single phone or on all ph ones if required using the configuration files. Us [...]

  • Page 41

    41-001160-00, Rev 01 Release 2.0 3-1 Administrator Options Chapter 3 Administrator Options About this chapter Introduction The IP phones provide spec ific options on the IP Phone UI that allow an administrator to change or set features and configuration information as required. For all models, you can also use the Aastra W eb UI and the co nfigurat[...]

  • Page 42

    About this chapter 3-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options Configuration Server Settings page 3-23 Firmware Update Features page 3-25 To p i c Page[...]

  • Page 43

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-3 Administrator Options Administrator Options Administrator Level Options Description There are specific options available only to an Administrator on the IP phon es. For the IP Phone UI, you can access th e Administrator options via the “ Options List ” using a default password of [...]

  • Page 44

    Administrator Level Options 3-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options Aastra Web UI Options The following are admi nist rator options in the Aastra W eb UI: • Restore to Factory Defaults • Basic Settings (Local Dial Plan, Dial PlanT erminator , Digit T imeout, Outgoing Intercom Settings, Key Mappin[...]

  • Page 45

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-5 Administrator Options Administrator Options Using the Configuration Files When you use the configuration files to configure the IP phones, you must u se a text-based editing application to open the configuration file (aastra.cfg or <mac>.cfg). Use the following procedure to add,[...]

  • Page 46

    Administrator Level Options 3-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options Phone St atus The Phone S tatus on the IP Phone displays the networ k status and firmware version of the IP phone. This opti on also allows you to restart the phone, and set the phone to fact ory defaults. Y ou can display phone stat[...]

  • Page 47

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-7 Administrator Options Administrator Options • Network Port 1 (53i) Displays the IP address on Port 1 of the phone. • Network Port 2 (53i) Displays the IP address on Port 2 of the phone. • Network S tatus (55i, 57 i, and 57i CT) Displays the network status of the Ether net ports [...]

  • Page 48

    Administrator Level Options 3-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options Phone S t atus via Aastra W eb UI In the Aastra W eb UI, the " Network Attributes ", " Har dwar e Information ", and " Firmware Information " o ptions are read only and available for viewing by the user [...]

  • Page 49

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-9 Administrator Options Administrator Options • Factory Default Featur e A user and administrator can restart the phone at Operation->Reset->Phone . However , only an administrator has access to restoring factory defaults to the IP phone at Operation->Reset->Current Settin[...]

  • Page 50

    Basic Preferences (Aastra Web UI) An administrator can configure the follo wing basic preferences using the Aastra We b U I : • General Preferences — Local Dial Plan A dial plan that describes the numb er an d pattern of digits that a user dials to reach a particular telephone n umber . — Dial Plan T erminator A dial plan terminator or timeou[...]

  • Page 51

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-11 Administrator Options Administrator Options • Incoming/Outgoing Intercom Calls Specifies whether the IP ph one or the server is responsible for notifying the recipient that an Intercom call is being placed. Also specifies the prefix code for server -side Intercom calls, and specifi[...]

  • Page 52

    Administrator Level Options 3-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options Network The following paragrap hs describe the network paramete rs you can config ure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Basic Network Settings If Dynami[...]

  • Page 53

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-13 Administrator Options Administrator Options • Primary DNS Primary Domain Name Servic e. A service that transl ates domain names into IP addresses. T o assign static DNS addresses , disable DHCP . • Secondary DNS Secondary Domain Name Service. A se rvice that translates domain nam[...]

  • Page 54

    Administrator Level Options 3-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options • NTP Time Servers Enables or disables the time server . This parameter affects time server1, time server2, and time server3. V alid values ar e 0 (enable) and 1 (disable). Default is 1 (disable). • Time Server 1, 2, and 3 The p[...]

  • Page 55

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-15 Administrator Options Administrator Options SIP Settings The following paragraphs describe the SIP parameters you ca n configure on the IP phone. SIP configuration consists of configuring: • Basic SIP Authen tication Settings • Basic SIP Network Settings • Advanced SIP settings[...]

  • Page 56

    Administrator Level Options 3-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options • Password Password used to register the IP phone with the SIP proxy . V alid values are up to 20 alphanumeric characters. Passwords are encrypted and display as asterisks when entering. Configurable on a global and per-line basis[...]

  • Page 57

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-17 Administrator Options Administrator Options • Outbound Proxy Port The proxy po rt on the proxy server to which the IP phone sends al l SIP messages. Default is 0. Configurable on a global and per-line basis. • Registrar Server ( Registrar IP in the configuration files). IP addres[...]

  • Page 58

    Administrator Level Options 3-18 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options • Explicit MWI Subscription Period The requested duration, in sec onds, be fore the MWI subscription times out. The phone re-subscrib es to MWI before the subscription period end s. • Send MAC Addr ess in REGISTER Message Adds a[...]

  • Page 59

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-19 Administrator Options Administrator Options • Registration Renewal Timer The length of time, in seconds, prior to expiration, that the phone renews registrations. • BLF Subscription Period Specifies the time period, in seconds, that the BLF feature becomes active again after a so[...]

  • Page 60

    Administrator Level Options 3-20 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options Line Settings An administrator can configure multiple lin es on the IP phone with the same SIP network configuration (g lobal) or a differ ent SIP network config uration (per -line). The following table provides the number of lines [...]

  • Page 61

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-21 Administrator Options Administrator Options Softkeys/Programmable Keys A user or administrator can assign a line to a specific softkey or programmable key (53i has programmable keys only). The av ailable softkeys also depend on the IP phone model as shown in the following table. *The[...]

  • Page 62

    The functions you ca n configure are: • none • line • speeddial • do not disturb •B L F • BLF/List •X M L • flash • sprecode •p a r k •p i c k u p • last call return • directory • callers list • inter com • services •e m p t y References For information about confi guring softkeys, see Chapter 5, the section, “So[...]

  • Page 63

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-23 Administrator Options Administrator Options Configuration Server Settings The configuratio n server stores the firmwa re images, configuration files, and software when performing so ftware upgrades to the IP pho ne. An administrator can configure the followi ng parameters for the con[...]

  • Page 64

    Administrator Level Options 3-24 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options • Mode (not configurable via IP phone UI). En ables and disables the IP phone to be updated automatically (auto-resync) once a day at a specific time in a 24-hour period. Updating can be do ne to the co nfiguration files only , th[...]

  • Page 65

    Administrator Level Options 41-001160-00, Rev 01 Release 2.0 3-25 Administrator Options Administrator Options Firmware Up date Features The IP phone uses a TFTP , FTP , HTTP , or HTTPS server (depending on the protocol configu red on the IP ph one) to download co nfiguration files and firmware. Y ou can dow nload the firmware stored on the configur[...]

  • Page 66

    Administrator Level Options 3-26 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Administrator Options[...]

  • Page 67

    41-001160-00, Rev 01 Release 2.0 4-1 Configuring the IP Phones Chapter 4 Network Configuration of the IP Phones About this chapter Introduction This chapter provides the information requ ired to configure the administrative options on the IP p hones. It includes pr ocedures for configuring v ia the configuration files, the IP Phone UI, an d the Aas[...]

  • Page 68

    About this chapter 4-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Universal Plug and Play (UPnP) (for remote phones) page 4-28 Virtual LAN (optional) page 4-31 T ype of Service (T oS), Quality of Se rvice (QoS), and DiffServ QoS page 4-32 Network T ime Servers page 4-41 Session Initiation Protocol (SIP)[...]

  • Page 69

    Overview 41-001160-00, Rev 01 Release 2.0 4-3 Network Configuration of the IP Phones Configuring the IP Phones Overview An administrator can configure the IP Phone Network and SIP options from the phone UI, from the Aastra W eb UI, or the configuration files. Administrator level options are password protected in both the IP phone UI and the Aastra [...]

  • Page 70

    Basic Network Settings 4-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Basic Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of p hone) • Gateway • Primary DNS • Secondary DNS • E[...]

  • Page 71

    Basic Network Settings 41-001160-00, Rev 01 Release 2.0 4-5 Network Configuration of the IP Phones Configuring the IP Phones The network administrator chooses whic h of these parameters (if any) are supplied to the IP phone by the DHCP se rver . The administ rator must configure the phone manually to provide any requir ed network parameters not sup[...]

  • Page 72

    Basic Network Settings 4-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->Basic Network Settings. 2 Enable the " DHCP " field by chec king the check box. (Disable this field by unchecking the box). 3 Click to save your sett[...]

  • Page 73

    Basic Network Settings 41-001160-00, Rev 01 Release 2.0 4-7 Network Configuration of the IP Phones Configuring the IP Phones Configuring Network Settings Manually If you disable DHCP on your phone, you need to configure the followi ng network settings manually: • IP Address • Subnet Mask • Gateway • Primary DNS • Secondary DNS Y ou can co[...]

  • Page 74

    Basic Network Settings 4-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->Basic Network Settings. 2 Enter an IP address of the phone in the IP Address field. 3 Enter a subnet mask in the Subnet Mask field. 4 Enter a gateway address i[...]

  • Page 75

    Basic Network Settings 41-001160-00, Rev 01 Release 2.0 4-9 Network Configuration of the IP Phones Configuring the IP Phones Configuring Ethernet Po rt s 0 an d 1 Negotiation Ethernet is the computer network ing technology for loca l area networks (LANs). Y ou use the Ethernet ports to conn ect to a LAN using a twisted pair 10BASE-T cable to transm[...]

  • Page 76

    Full-Duplex (10Mbp s or 100Mbp s) Full-duplex data transmission means th at data can be transmitted in both directions on a signal carrier at the sa me time. For example, on a LAN wi th a technology that has full-duplex transmissi on, one device can be sending data on the line while another device is receiving data. Full-dup lex transmission implie[...]

  • Page 77

    Basic Network Settings 41-001160-00, Rev 01 Release 2.0 4-11 Network Configuration of the IP Phones Configuring the IP Phones 6 Select a negotiation method to use on port 1an d press Set . V alid values are: • AutoNego tiation • FullDuplex 10Mbps • FullDuplex 100Mbps • HalfDuplex 10Mbps • HalfDuplex 100Mbps Default is AutoNegotiation . 7P[...]

  • Page 78

    Basic Network Settings 4-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->Basic Network Settings. 2 In the “ Ethernet Port 0 ” field, select a negotiation me thod to use on port 0. V alid values are: • Auto Negotiati on • Full[...]

  • Page 79

    Configuration Server Protocol 41-001160-00, Rev 01 Release 2.0 4-13 Network Configuration of the IP Phones Configuring the IP Phones Configuration Server Protocol Y ou can download new versions of fi rmware and confguration files from the configuration serv er to the IP phone usin g any of the following types of protocols: TFTP , FTP , HTTP , and H[...]

  • Page 80

    Configuration Server Protocol 4-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones 6 From the Network Sett ings menu, select TFTP Ser ver , FT P Server , HTT P Server , or HTTPS (depending on which protocol you config ured in S te p 4). 7 Enter the IP address of the protocol server (in dotted decimal format)[...]

  • Page 81

    Configuration Server Protocol 41-001160-00, Rev 01 Release 2.0 4-15 Network Configuration of the IP Phones Configuring the IP Phones 7 (Cont’d) Note: T o configure the HTTPS security method, HT TP to HTTPS redirect, and HT TPS server blocking for HTTP XML POST s, see the section, “HTTPS Client/Server Configuration” on page 4-24 . 8P r e s s D[...]

  • Page 82

    Configuration Server Protocol 4-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Aastra Web UI Ste p Action 1 Click on Advanced Settings->Co n figuration Server .[...]

  • Page 83

    Configuration Server Protocol 41-001160-00, Rev 01 Release 2.0 4-17 Network Configuration of the IP Phones Configuring the IP Phones 2 Select the protocol from the " Download Pro tocol " list box. The IP phone uses the protocol you select to do wnload new firmware and con figuration files from the configuration server . Use the following [...]

  • Page 84

    Advanced Network Settings 4-18 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Advanced Network Settings Y ou can set advanced network se ttings on the IP phone such as, Network Address T ranslation (NA T ), Nortel NA T , Networ k T ime Protocol (NTP) T ime Servers, V irtual LAN (VLAN), and Quality of Servic[...]

  • Page 85

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-19 Network Configuration of the IP Phones Configuring the IP Phones Nortel Proxy/Registrar The phone at IP address 10.10. 10.10 is configured to register with the proxy at 63.251.195.10. Because it is a Nortel prox y , the configuration must additionally include the "sip nortel nat s[...]

  • Page 86

    Advanced Network Settings 4-20 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Nortel Networks NA T Nortel Netw orks provides a proprietary solution to support co nnectivity to their proxies from phones placed behind devices (such as routers or firewalls) that use NA T . Nortel uses the SIP ping request/r ep[...]

  • Page 87

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-21 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->Advanced Network Settings. 2 Select Y es (enable) or No (disab le) in the " Nortel NA T T r aversal Enabled " fie ld to enable or disabl[...]

  • Page 88

    Advanced Network Settings 4-22 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Configuring NA T Addres s and Port (optional) Y ou can also configure a specific NA T address an d port on the IP phone using the configuration files, IP Phone UI, or Aastra W eb UI. Configuration Files For specific parameters you[...]

  • Page 89

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-23 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->Advanced Network Settings. 2 Enter a NA T IP add ress in the " NA T IP " field. 3 Enter a NA T port in the " NA T SIP Port " f[...]

  • Page 90

    Advanced Network Settings 4-24 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones HTTPS Client/Server Configuration HTTPS is a W eb protocol that encrypts a nd decrypts user page requests as well as the pages that are returned by the W eb server . HTTPS uses Se cure Socket Layer (SSL) or T ransport Layer Securi[...]

  • Page 91

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-25 Network Configuration of the IP Phones Configuring the IP Phones Configuring HTTPS Client and Server Se ttings Use the following procedures to confi gure the HTTPS client and server for the IP phones. Note: T o enable or disable tbe IP ph ones to use the HTTPS protocol as the configura[...]

  • Page 92

    Advanced Network Settings 4-26 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->Advanced Network Settings . 2 Select an HTTPS client method to use from the HTTPS Client Method field. V alid values are: SSL 3.0 (default) TSL 1.0 3 Enabl[...]

  • Page 93

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-27 Network Configuration of the IP Phones Configuring the IP Phones 5 Click to save your settings. Note: The session prompts you to rest art the IP phone to appl y the configuration settings. 6S e l e c t Opera tion->Reset and click .. Aastra Web UI Ste p Action[...]

  • Page 94

    Advanced Network Settings 4-28 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Universal Plug and Play (UPnP) (for remote phones) UPnP is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other . W ith UPnP , when a user plugs a device in[...]

  • Page 95

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-29 Network Configuration of the IP Phones Configuring the IP Phones Configuring UPnP (optional) Use the following procedures to c onfigure UPnP on the IP ph ones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “UPnP Setti[...]

  • Page 96

    Advanced Network Settings 4-30 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->Advanced Network Settings . 2 In the UPnP field, place a check in the “ Enabled ” box to turn ON UPnP . Note: T o manually configure NA T , uncheck (di[...]

  • Page 97

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-31 Network Configuration of the IP Phones Configuring the IP Phones V irtual LAN (optional) V irtual Local Area Network (VLAN) is a feature on the IP phone that allows for multiple logical Ethernet interfaces to se nd outgoing R TP packets over a single physical Ethernet as described in I[...]

  • Page 98

    Advanced Network Settings 4-32 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones T ype of Service (T oS), Quality of Service (QoS), and Di ffServ QoS T oS is an octet as a field in the standard IP heade r . It is used to classify the traffic of the different QoSs. QoS provides service dif ferentiation betwee n[...]

  • Page 99

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-33 Network Configuration of the IP Phones Configuring the IP Phones DSCP Range/VLAN Priority Mapping DSCP bits in the T oS field of the IP head er are set for R T P , R TCP , and SIP packets using either the default values or the values configured via the " tos sip ", " tos[...]

  • Page 100

    Advanced Network Settings 4-34 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones DSCP Range/VLAN Priority The following table id entifies the defaul t DSCP of protocols. Configuring T ype of Service (T oS)/DSCP (optional) Use the following procedures to conf igure T oS/DSCP on th e IP phone. DSCP Range VLAN Pr[...]

  • Page 101

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-35 Network Configuration of the IP Phones Configuring the IP Phones IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t Network. 3S e l e c t Ty p e o f S e r v i c e . 4S e l e c t SIP , RTP , and/o r RTCP and enter a value from 0 to 63. Note: If you cha[...]

  • Page 102

    Advanced Network Settings 4-36 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones . Configuring VLAN (optional) Use the following procedures to confi gure VLAN on the IP phone. Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->T ype of Service,DSCP . 2 Choose a Protocol (SIP , R TP , and/[...]

  • Page 103

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-37 Network Configuration of the IP Phones Configuring the IP Phones Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Address T ranslation (NA T) Settings” on page A-18. IP Phone UI Ste p Action 1 Press on the pho[...]

  • Page 104

    Advanced Network Settings 4-38 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones 19 Select VLAN ID and enter a valu e from 1 to 4094 to specify the VLAN ID of Port 1. 20 Press Done to save the change. 21 Select Priority . 22 Select a VLAN priority value from 0 to 7 for Port 1. 23 Press Done to save the change.[...]

  • Page 105

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-39 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->VLAN. T o globally enab le/disable VLAN an d set priority for non-IP packets : 2 Enable VLAN by checking the VLAN Enable field check box. (Disable[...]

  • Page 106

    Advanced Network Settings 4-40 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones 8 Click to save your changes. Note: The session prompts you to rest art the IP phone to appl y the configuration settings. 9S e l e c t Opera tion->Reset and click .. Aastra Web UI Ste p Action[...]

  • Page 107

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-41 Network Configuration of the IP Phones Configuring the IP Phones Network T ime Servers Network T ime Protocol (NTP) is a protocol that the IP phone uses to synchro nize the phone clock time with a computer (configuration server) in the network. T o use NTP , you must enable it using th[...]

  • Page 108

    Advanced Network Settings 4-42 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Use the following procedure to enable/d isab le and config ur e the NTP Servers using the Aastra W eb UI.. Aastra Web UI Ste p Action 1 Click on Advanced Settings->Networ k->Advanced Network Settings. 2 Enable the " NTP[...]

  • Page 109

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-43 Network Configuration of the IP Phones Configuring the IP Phones Session Initiation Protocol (SIP) Settings The IP phone uses the information in the Session Initiation Protocol (SIP) settings to register at the IP PBX. The IP phone co nfiguration defines network and user accou nt param[...]

  • Page 110

    Advanced Network Settings 4-44 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones SIP Per-Line Parameters Specific sets of SIP parameters are inter-dependent with each other . T o prevent conflicting parameter values from being applied, per -line values always take precedence over the correspon ding set of glob[...]

  • Page 111

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-45 Network Configuration of the IP Phones Configuring the IP Phones SIP Precedence Example The followi ng example shows the S IP pr oxy feature and example schema for storage and parsing of the SI P configuration parameters. The following SIP configuration is assumed: # SIP network block [...]

  • Page 112

    Advanced Network Settings 4-46 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Backup Proxy/Registrar Support The IP phones support a backup SIP prox y and backup SIP registrar feature. If the primary server is unavailable, the phon e automatically swtiches to the backup server allowing the user's ph on[...]

  • Page 113

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-47 Network Configuration of the IP Phones Configuring the IP Phones Y ou can configure SR V lookup using the configuration files ( aastra.cfg and <mac>.cfg ) only . The parameters to use are: • sip proxy ip • sip proxy port Configuring Basic SIP Settings (optonal) Y ou can confi[...]

  • Page 114

    Advanced Network Settings 4-48 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones IP Phone UI Ste p Action 1 Press on the phone to enter the Options List. 2S e l e c t SIP Settings. 3 Select Proxy Server (or Proxy IP for 57i/57i CT) and enter an IP a ddress or fully qualified h ost name for the SIP proxy server[...]

  • Page 115

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-49 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 For global configura tion, click on Advanced Setting s->Global SIP->Basic SIP Settings.[...]

  • Page 116

    Advanced Network Settings 4-50 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Or , for per-line configuration, click on Advan ced Settings->Line N (1-9) . T o configure SIP authentication settings: 2 In the " Screen Name " field, enter the screen name th at displays on the id le screen. 3 In th[...]

  • Page 117

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-51 Network Configuration of the IP Phones Configuring the IP Phones 8 In the " Lin e Mode " field, select "Generic" for normal mo de, "BroadSoft SCA" for a BroadWorks network, or "Nortel" for a Nortel network. T o configure SIP network settings: 9 I[...]

  • Page 118

    Advanced Network Settings 4-52 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones 19 In the " Registration Period " field, enter the requested registration period, in secon ds, from the registrar . 20 Click to save your changes. Aastra Web UI Ste p Action[...]

  • Page 119

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-53 Network Configuration of the IP Phones Configuring the IP Phones Configuring Advanced SIP Settings (optional) Using the configuration files or the Aast ra W eb UI, you can set more advanced SIP settings on the IP phone such as: Refer to Appendix A, “Advanced SIP Settings” on page A[...]

  • Page 120

    Advanced Network Settings 4-54 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings->G lobal SI P->Advanced SIP Settings. 2 Enable the " Explicit MWI Subscription " field by checking the check box. (Disable this field by unchecking the chec[...]

  • Page 121

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-55 Network Configuration of the IP Phones Configuring the IP Phones 6 In the " Time r 1 and Timer 2 " fields, enter a time, in millisecond s, that will apply to an IP phone session. These timers are SIP transaction layer timers defined in RFC 3261. T imer 1 is an estimate of the[...]

  • Page 122

    Advanced Network Settings 4-56 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Real-time T r ansport Protocol (RTP) Settings Real-time T ransport Protocol (R TP) is used as the bearer path for voice packets sent over the IP network. Information in the R TP header tells the receiver how to reconstruct the dat[...]

  • Page 123

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-57 Network Configuration of the IP Phones Configuring the IP Phones Aastra IP phon es support the International T eleco mmunications Union (ITU) transmission standards for the following CODECs: • W aveform CO DECs : G .711 pulse code modulation (PCM) with a-Law or u-Law companding • P[...]

  • Page 124

    Advanced Network Settings 4-58 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Customized Codec Preference List Y ou can also configure the IP phones to use preferred Codecs. T o do this, you must enter the payload value ( payload ), the packetization time in milliseconds ( ptime ), and enable or disable sil[...]

  • Page 125

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-59 Network Configuration of the IP Phones Configuring the IP Phones Out-of-Band DTMF The IP phones support out-of-band Dual-T one Multifrequen cy (DTMF) mode according to RFC283 3. In the Aastra W eb UI, you can enable o r disable this feature as required. The "out-of-band DTMF"[...]

  • Page 126

    Advanced Network Settings 4-60 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones Configuring RTP Features Use the following procedures to confi gure R TP , basic Codecs, customized Codecs, DTMF , and silence suppression on th e IP phone. Configuration Files For specific parameters you can set in the configurat[...]

  • Page 127

    Advanced Network Settings 41-001160-00, Rev 01 Release 2.0 4-61 Network Configuration of the IP Phones Configuring the IP Phones . Aastra Web UI Ste p Action 1 Click on Advanced Settings ->Globa l SIP->RTP Settings. 2 Enter an R TP Port Base in the RTP Port field. Default is 30 00. 3 Enable the " Basic Co decs (G .71 1 u-Law, G .71 1 a-L[...]

  • Page 128

    Advanced Network Settings 4-62 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Configuring the IP Phones 5 Enter a " Customized Co dec Preferenc e List " which all payload=8;ptime=10; silsupp=on; payload=0;ptime=10; silsupp=off V alid values are: 6 ISelect a method to use from the DTMF Method list box. V alid values are RTP[...]

  • Page 129

    41-001160-00, Rev 01 Release 2.0 5-1 Operational IP Phone Features Chapter 5 Operational IP Phone Features About this chapter Introduction The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features. T opic[...]

  • Page 130

    About this chapter 5-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Directed Call Pickup (BLF or XML Call Interception) page 5-50 Do Not Disturb (DND) page 5-65 Bridged Line Appea rance (BLA) (57i/57i CT/53i only) page 5-67 Park Calls/Pick Up Parked Calls page 5-73 Last Call Return (lcr) (Syl antro Se[...]

  • Page 131

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-3 Operational IP Phone Featu res Operational IP Phone Features Operational Features Description The IP phone has the following operational features: Feature Description User Passwor ds Allows you to change user passwords on the IP phone. Administrator Passwords Allows you to change the adminis[...]

  • Page 132

    Operational Features 5-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Do Not Disturb (DND) Key setting that allows you to set the phone to "do not disturb". Bridged Line App earance (BLA) (55i, 57i, 57i CT only) Allows you to assign a phone number to lines that are shared across all phones ([...]

  • Page 133

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-5 Operational IP Phone Featu res Operational IP Phone Features The following paragraphs describe each of these features. Priority Alerting Allows you to enable o r disable priority a lert settings. Priority alerting allows incomin g calls to trigger pre-defined ringing or call waiting alert to[...]

  • Page 134

    Operational Features 5-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features User Passwords A user or an administrator can change the user pas swords on the phone using the configuration files, the IP phone UI, or the Aastra W eb UI. Use the following procedures to change the user password. Procedures Config[...]

  • Page 135

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-7 Operational IP Phone Featu res Operational IP Phone Features Aastra Web UI 1 Click on Operation->User Password . 2 In the " Current Password " field, ente r the current us er passwo rd. 3 In the " New Password " field, enter the new user password. 4 In the " Passw[...]

  • Page 136

    Operational Features 5-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Administrator Passwords An administrator can change the admini strator passwords on the phone usin g the configuration files only . An administrator can also assign a passw ord for using the Options key on the IP phone. Y ou turn th[...]

  • Page 137

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-9 Operational IP Phone Featu res Operational IP Phone Features Locking and Unlocking the Phone A user or administrator can lock a pho ne to preven t the phone from b eing used or configured. Y ou can lock the phone using th e IP Phone UI or th e Aastra W eb UI. Using the Aastra W eb UI, the Op[...]

  • Page 138

    Aastra Web UI 1 Click on Operation->Phone Lock . Lock th e phone: 2 In the “ Lock the Phone? ” field, click . The phone locks dyanamica lly and displays the following message: “ Phone is locked ”. Unlock the phone: 3 Click on Operation->Phone Lock . 4 In the “ Unlock the Phone? ” field, click . The phone unlocks dyanamical ly and [...]

  • Page 139

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-11 Operational IP Phone Featu res Operational IP Phone Features Resetting a User Password If a user forget s his password, either the u ser or an administrator can reset it so a new password can be entered. The reset us er password feature rese ts the password to the factory default whic h is [...]

  • Page 140

    Operational Features 5-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Defining an Emergency Dial Plan Public telephone networks in countries ar ound the world have a single emer gency telephone number (emergency services numb er) , that allows a caller to contact local emergency services for assistan[...]

  • Page 141

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-13 Operational IP Phone Featu res Operational IP Phone Features Y ou can set the emergency dial plan via th e configuration files or the Aastra W eb UI. Use the following procedures to specify the numbers to use on your phone for dialing emer gency services in y our area. Configuration Files F[...]

  • Page 142

    Operational Features 5-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features T ime and Date In addition to enabling/disabl ing the time server , you can also set the time and date, set the time and date format, set th e time zone, and set daylight savings time on the IP phones. Y ou configure these feature [...]

  • Page 143

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-15 Operational IP Phone Featu res Operational IP Phone Features 2S e l e c t Ti me a nd Da t e. 3 Select Set T ime. 4 Using the keys on the keypad, enter a time to set on the IP phone. 5 Press Done to save the time you entered. 6S e l e c t Time Fo rmat. V alid values are 12 hr and 24hr . Note[...]

  • Page 144

    Operational Features 5-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 17 Select a Time Zone from the list of options. For valid values , see Appendix A, the section, “Time and Date Settings” on page A-30. Note: The default Time Zone is US-Eastern . 18 Press Done to save the T ime Zone you selecte[...]

  • Page 145

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-17 Operational IP Phone Featu res Operational IP Phone Features 3I n t h e “Date Format” field, select the date format you want to use on your phone. V alid valu es are: • WWW MMM DD (default) • DD-MMM-YY • YYYY -MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY •M M M D [...]

  • Page 146

    Operational Features 5-18 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Hard Keys There are hard keys on your phone, such as Hold, Redial, Xfer , and Conf that are configured by default for specific call-hand ling features. (See the product-specific User Guide for more informa tion about these key func[...]

  • Page 147

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-19 Operational IP Phone Featu res Operational IP Phone Features Use the following procedure to enable/disable the Redial , Xfer , and Conf key s. Mapping Redial and Conf Keys as Speedials Y ou can map the Redial and Conferen ce keys on the IP phon e to use as speeddial keys. When the Redial or[...]

  • Page 148

    Operational Features 5-20 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Using Redial Key for “Last Num ber Redial” The IP phones have an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. Y ou can: • Press the REDIAL button twic[...]

  • Page 149

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-21 Operational IP Phone Featu res Operational IP Phone Features Softkeys/Programmabl e Keys/Feature Keys Y ou can configure the softkeys and progr ammable keys (53i has prog rammable keys only) to p erform specific functions on the IP phones. Softkeys (55i, 57i, 57i CT) The 55i IP phone has 6 [...]

  • Page 150

    Operational Features 5-22 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features A vailable configuration functio ns on the softkeys include: • None - Indicates softke y is disabled (option for W e b UI only). • Line - Indicates softkey is configured for line use. • Speeddial - Indicates softkey is confi [...]

  • Page 151

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-23 Operational IP Phone Featu res Operational IP Phone Features • last call return - Indicates the softkey is set to be used as a “last call return” key . (For more informatio n on lcr , see the section Last Call Return (lcr) (Sylantro Servers only) on page 5-86 .) • Callers List - Ind[...]

  • Page 152

    Operational Features 5-24 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features St ate-Based Softkeys (55i, 57i, 57i CT only) Users and administrators can configure a specific state to display when a softkey is being used. A vailable states you can configure for each softkey include: • idle - The phone is no[...]

  • Page 153

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-25 Operational IP Phone Featu res Operational IP Phone Features Y ou can enable or disable the softkey st ates using the configuration files or the Aastra W eb UI. In the Aastra W eb UI, yo u disable a state by unchecking the box for that operational state. In the configuration files, you use [...]

  • Page 154

    Operational Features 5-26 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Configuration Example The following example illustrates the use of the "softkeyN stat es" parameter , and the "softkeyN type" para meter with a value of empty . For clarity purposes, only the "softkeyN type[...]

  • Page 155

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-27 Operational IP Phone Featu res Operational IP Phone Features Programmable Keys (53i, 55i) The following table provides the numbe r of softkeys and pro grammable ke ys you can configure, and the number of lines available for each type of phone. *The 536EM expansion module c onsists of 36 sof[...]

  • Page 156

    Operational Features 5-28 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Configuring Softkeys and Programmable Keys Use the following procedures to confi gur e the softkeys and programmable keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appe[...]

  • Page 157

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-29 Operational IP Phone Featu res Operational IP Phone Features For models with program mable keys: Click on Operation->Progra mmable Keys. 53i Screen 55i, 57i, 57i CT Screens Aastra Web UI[...]

  • Page 158

    Operational Features 5-30 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 2 For softkeys, in the " Ty p e " field, select the type of so ftkey you want to configure. For programmable keys, in the “ Hard Key ” field, select th e hard key type you want to configure. Reference : For availabl e[...]

  • Page 159

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-31 Operational IP Phone Featu res Operational IP Phone Features 57i Cordless (CT) Feature Keys In addition to the softkeys on the 57i CT , this phone also has handset keys you can configure with specific features. Y ou can use the Aastra W eb UI to configure the handset keys . Y ou can program[...]

  • Page 160

    Operational Features 5-32 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Feature Key Programming Guidelines The following are guidelines to use when pr ogramming the feature keys on the handset: • All handsets paired with the same B ase Station have the same programmed functions since the web interfac[...]

  • Page 161

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-33 Operational IP Phone Featu res Operational IP Phone Features Configuring Handset Feature Keys Y ou can program up to 15 feature keys on the 5 7i CT IP phone using the configuration files or the Aastra W eb UI . Use the following procedure to program the feature keys on your 57i CT B ase Sta[...]

  • Page 162

    Operational Features 5-34 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 3 Click on Operation->Handset Keys . 4 Select the handset key you want to program. 5 Select the function fo r that handset key from the " Key Functio n " field. 6 Click to save the function you selected to the handset [...]

  • Page 163

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-35 Operational IP Phone Featu res Operational IP Phone Features Locking IP Phone Keys The IP phones allow you to lo ck or un lock programmab le ke ys, softkeys, hard keys, cordless handset keys, and expansion keys (for expansion modules). When key locking is enabled, the phone uses the server [...]

  • Page 164

    Operational Features 5-36 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Locking the IP Phone Keys Use the following procedures to lock the softkeys and programmab le keys on the IP phone. Configuration Files For specific parameters you ca n set in the configuration file s, see Appendix A, the section, [...]

  • Page 165

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-37 Operational IP Phone Featu res Operational IP Phone Features Suppressing DTMF Playback A feature on the IP phones allows us ers and administrators to enable or disable the suppression of DTMF playback when a nu mber is dialed from the softkeys and programmable keys. When suppression of DTMF[...]

  • Page 166

    Operational Features 5-38 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings-> Preferences->General. 2 Enable the " Suppr ess DTMF Playback " field by checking the check box. (Disable this field by unchecki ng the box). Default is disabled. 3 Click to [...]

  • Page 167

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-39 Operational IP Phone Featu res Operational IP Phone Features Display DTMF Digit s A feature on the IP phones allows users and administrators to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey [...]

  • Page 168

    Operational Features 5-40 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings-> Preferences->General. 2 Enable the " Display DTMF Digit s " field by checking the check box. (Disable this field by unchecki ng the box). Default is disabled. 3 Click to sav[...]

  • Page 169

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-41 Operational IP Phone Featu res Operational IP Phone Features Busy Lamp Field (BLF) The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (b usy or idle) of extension s on the IP phone. Example A Supervisor configure s BLFs on[...]

  • Page 170

    Operational Features 5-42 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features BLFList Setting (For use with the Br oadSoft Br oadworks Rel 13 or higher platform o nly) The BLFList feature on the IP phones is specifically design ed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. T his fe[...]

  • Page 171

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-43 Operational IP Phone Featu res Operational IP Phone Features Asterisk BLF Configuration Y ou can enable the BLF feature on Asteri sk to enable monitoring for specific extensions. BLF on Asterisk is possibl e through the “hint” extension parameter . Add the following in the Asterisk exte[...]

  • Page 172

    Operational Features 5-44 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Configuring BLFs Use the following procedures to confi gur e BLF and BLFList on the IP phone. Configuration Files T o set BLF or BLFList i n the configurat io n files, see Appendix A, the secti on, “Softkey/Programmable Key/ Fe[...]

  • Page 173

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-45 Operational IP Phone Featu res Operational IP Phone Features 2 On the 55i : Click on Operation->Softkeys and XML or on Operation->P rogrammable Keys. Note: Y ou can configure up to 20 softkeys and up to 6 programmable keys on the 55i. Aastra Web UI Softkeys and XML Programmable Keys[...]

  • Page 174

    Operational Features 5-46 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 3 On the 57i/57iCT : Click on Operation->Softkeys and XML and select the “ Bottom Keys ” tab or the “ T op Keys ” tab. Note: Y ou can configure up to 20 bottom softkeys and up to 10 top softkeys on th e 57i/57i CT . Aast[...]

  • Page 175

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-47 Operational IP Phone Featu res Operational IP Phone Features 4 Select a softkey or programmable key to configure. 5 In the " Ty p e " field, select "BLF" (Asterisk), "BLFList" (BroadSoft BroadWorks). 6 For the 55i, 57i, and 57i CT softkeys : In the " Labe[...]

  • Page 176

    Operational Features 5-48 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features BLF Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the BLF subscription service afte r a software/firmware upgrade or after a reboot of the IP phon e. In the configurat[...]

  • Page 177

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-49 Operational IP Phone Featu res Operational IP Phone Features Aastra Web UI 1 Click on Advanced Settings->Glo bal SI P->Advanced SIP Settings. 2 Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the " BLF Subscripti on Period " field. 3 Click to save yo ur chang[...]

  • Page 178

    Operational Features 5-50 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Directed Call Pickup (BLF or XML Call Interception) Directed call pickup is a feature on the phon es that allows a user to intercept a call on a ringing phone wh ich is part of the same interc eption group. Y ou can use the Directe[...]

  • Page 179

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-51 Operational IP Phone Featu res Operational IP Phone Features BLF and XML softkeys/programmable key s monitor the states of an extension. The extension states can be one of three states: "busy", "ring ing" and "idle". If th e monitored extension is in the "[...]

  • Page 180

    Operational Features 5-52 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Enabling/Disabling Directed Call Pi ckup Use the following procedure to enable or di sable the Directed Call Pickup featu re on the IP phone. Configuration Files T o enable/disable Dire cted Call Pickup o n the IP phone using the c[...]

  • Page 181

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-53 Operational IP Phone Featu res Operational IP Phone Features Configuring BLF/BLF List for Direc ted Call Pickup Use the following pr ocedure to configure BLF/BL F List for Directed Call Pickup in the configuration files. 4 Click to save yo ur changes. Y ou must restart your IP phone for the[...]

  • Page 182

    Operational Features 5-54 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Use the following procedure to configur e BLF or BLF/List for Directed Call Pickup in the Aastra W eb UI. Aastra Web UI 1 Click on Basic Settings->Prefer ences->Directed Call Pickup Settin gs. 2 Enable the " Directed Cal[...]

  • Page 183

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-55 Operational IP Phone Featu res Operational IP Phone Features 4 On the 53i : Click on Operation->Progra mmable Keys. Note: Y ou can configure up to 4 programmable keys on the 53 i. Keys 1 and 2 are reserved fo r the “Save” and “Delete” functions, re spectively , and cannot be alte[...]

  • Page 184

    Operational Features 5-56 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 5 On the 55i : Click on Operation->Softkeys and XML or on Operation->P rogrammable Keys. Note: Y ou can configure up to 20 softkeys and up to 6 programmable keys on the 55i. Aastra Web UI Softkeys and XML Programmable Keys[...]

  • Page 185

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-57 Operational IP Phone Featu res Operational IP Phone Features 6 On the 57i/57iCT : Click on Operation->Softkeys and XML and select the “ Bottom Keys ” tab or the “ T op Keys ” tab. Note: Y ou can configure up to 20 bottom softkeys and up to 10 top softkeys on th e 57i/57i CT . Aas[...]

  • Page 186

    Operational Features 5-58 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 7 Select a softkey or programmable key to configure. 8 In the " Ty p e " field, select " BLF " (Asterisk), " BLFList " (BroadSoft BroadW orks). 9 For the 55i, 57i, and 57i CT softkeys : In the " [...]

  • Page 187

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-59 Operational IP Phone Featu res Operational IP Phone Features Configuring XML for Directed Call Pickup Use the following procedure to configur e XML for Di rected Call Pickup in the configuration files. Notes: 1. Before implementing this proced ure, you must create an XML application that th[...]

  • Page 188

    Operational Features 5-60 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Use the following procedure to configur e XML for Di rected Call Pickup in the Aastra W eb UI. Aastra Web UI 1 Click on Basic Settings->Prefer ences->Directed Call Pickup Settin gs. 2 Enable the " Directed Call Pickup &q[...]

  • Page 189

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-61 Operational IP Phone Featu res Operational IP Phone Features 4 On the 53i : Click on Operation->Progra mmable Keys. Note: Y ou can configure up to 6 programmable keys on the 53i. Aastra Web UI[...]

  • Page 190

    Operational Features 5-62 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 5 On the 55i : Click on Operation->Softkeys and XML or on Operation->P rogrammable Keys. Note: Y ou can configure up to 20 softkeys and up to 6 programmable keys on the 55i. Aastra Web UI Softkeys and XML Programmable Keys[...]

  • Page 191

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-63 Operational IP Phone Featu res Operational IP Phone Features 6 On the 57i/57iCT : Click on Operation->Softkeys and XML and select the “ Bottom Keys ” tab or the “ T op Keys ” tab. Note: Y ou can configure up to 20 bottom softkeys and up to 10 top softkeys on th e 57i/57i CT . Aas[...]

  • Page 192

    Operational Features 5-64 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 7 Select a softkey or programmable key to configure. 8 In the " Ty p e " field, select " XML ”.. 9 For the 55i, 57i, and 57i CT softkeys : In the " Label " field, enter the name of the person who’s exte[...]

  • Page 193

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-65 Operational IP Phone Featu res Operational IP Phone Features Do Not Disturb (DND) The IP phones have a feature you can enable called "Do not Di sturb (DND). Y ou can configure DND on softkeys and pro grammable keys using the Aastra W eb UI or the configuration files. If DND is configur[...]

  • Page 194

    Operational Features 5-66 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Aastra Web UI 1 Click on Operation->Progra mmable Keys. 2 Select a hard key to configure. 3 In the " Ty p e " field, select " do not disturb ". Note: Y ou do not need to set the "V alue" for DND. DN[...]

  • Page 195

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-67 Operational IP Phone Featu res Operational IP Phone Features Bridged Line Ap pearance (BLA) (57i/57i CT/53i only) A SIP bridge line appearance (BLA) on th e IP phones allows multiple devices to share a single directory address (DA). For example, people working at a techni cal support depart[...]

  • Page 196

    Operational Features 5-68 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features The following table shows the number of lines that can be set to BLA for each model phone. Configuring BLA Y ou can configure BLA on a global or per -line basi s using the configuration files or the Aastra W eb UI. Global BLA Y ou [...]

  • Page 197

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-69 Operational IP Phone Featu res Operational IP Phone Features Per-Line BLA Y ou configure BLA on a per-line basis in the configuration files using the following parameters: sip lineN mode sip lineN username sip lineN bla number Y ou configure BLA on a per-line basis in the Aastra W eb UI usi[...]

  • Page 198

    Operational Features 5-70 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features For ININ Server When configuring the BLA feature on an ININ server , the value set for the sip lineN bla number parameter shall be th e same value set for the sip lineN user name parameter without the in cremen ted digit added to t[...]

  • Page 199

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-71 Operational IP Phone Featu res Operational IP Phone Features Aastra Web UI 1 For global con figuration of BLA: Click on Advanced Settings->G lobal SIP->Basic SIP Authentication Settings.[...]

  • Page 200

    Operational Features 5-72 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features For per-line configurati on of BLA: Click on Advanced Settings->Line N (1-9). In the " Line Mode " field, select the BLA option. 2 In the " Phone Number " field, enter the phone number of th e IP phone. 3 For[...]

  • Page 201

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-73 Operational IP Phone Featu res Operational IP Phone Features Using a BLA Line on the IP Phone If you have either a global or per -line BL A configuratio n, and you want to share a call on the line with a BLA group, you n eed to press the Hold b utton before sharing the call wi th th e group[...]

  • Page 202

    Operational Features 5-74 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Park/Pickup S t atic Configuration (5 7i/57i CT only) Y ou can configure a static configuratio n for parking and picking up a call using the Aastra W eb UI at Basic Settings-> Prefer ences . By entering the appropriate value in [...]

  • Page 203

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-75 Operational IP Phone Featu res Operational IP Phone Features Configuring Park /Pickup using S tatic Configuration (57i/57i CT only) Use the following procedure to configure the Park/ Pickup call feature using the static configuration method. Note: Aastra recommends you configur e either the[...]

  • Page 204

    Operational Features 5-76 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Park/Pickup Programmable Configuration The programmable meth od of configuratio n creates park and pickup softkeys or programmable keys th at you can configure on the IP phones (53i, 55i, 57i, 5 7i CT). For the 55i, 57 i, and 57i C[...]

  • Page 205

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-77 Operational IP Phone Featu res Operational IP Phone Features On 57i/57i CT On the IP phone UI, the Park/Picku p feature displays the following : • When a call comes in, and you pickup the handset, the cust om label that yo u configured for the Park softke y displays on the Phone UI. • A[...]

  • Page 206

    Operational Features 5-78 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Programmable Configuration Using Configura tion Files In the configuration files, you configure Park/Pickup using the softkey parameters. Y ou must specify the"softkeyN value" and "prgkeyN value" as <server t[...]

  • Page 207

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-79 Operational IP Phone Featu res Operational IP Phone Features Model 53i Examples Use the following procedure to configure the Park/ Pickup call feature using the programmable configuration meth od and the configuration files. Programmable Configuration Using the Aastra W eb UI On the 57i/57i[...]

  • Page 208

    Operational Features 5-80 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features For example, if line 1 and line 6 are configu red for park, the 57i CT handset uses the configuration set for line 1 to park a call. On the 53i, you configure a Park and/o r Pickup key at Operation->Pr ogrammable Key s , and the[...]

  • Page 209

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-81 Operational IP Phone Featu res Operational IP Phone Features 5 In the " Va l u e " field, enter the approri ate value ba sed on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration V alues” on page 5-74 . 6 I[...]

  • Page 210

    Operational Features 5-82 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 1 Click on Operation->Handset Keys . 2 Pick a handset key to configure for parking a cal l. 3 In the " Key Function " field, select Park . 4 Pick another handset key to configure for picking up a call. 5 In the " [...]

  • Page 211

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-83 Operational IP Phone Featu res Operational IP Phone Features 1 Click on Operation->Progra mmable Keys. 53i Screen 2 Pick a hard key to conf igure for Parking a call. 3 In the " Ha rd Key " field, select Park . 4 In the " Va l u e " field, enter the approri ate value b[...]

  • Page 212

    Operational Features 5-84 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 1 1 Click on Operation->Reset . 12 In the " Restart Phone " field click to restart the IP phone and apply the ch anges. Aastra Web UI[...]

  • Page 213

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-85 Operational IP Phone Featu res Operational IP Phone Features Using the Park Call/Pickup Parked Call Feature Use the following procedures on the IP phones to park a call and pick up a parked call. IP Phone UI Ste p Action Parking a Call 1 While on a li ve call, press the " Park " s[...]

  • Page 214

    Operational Features 5-86 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Last Call Return (lcr) (Sylantro Servers only) Last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or progr ammable key . This feature is for Sylantro servers onl[...]

  • Page 215

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-87 Operational IP Phone Featu res Operational IP Phone Features Aastra Web UI For the 57i/57i CT : 1 Click on Operation->Softkeys and XML. 2 Pick a softkey to config ure for Last Call Return. 3 In the " Ty p e " field, select lcr . 4 In the " Lin e " field, select a li n[...]

  • Page 216

    Operational Features 5-88 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features For the 57i CT Handset: 1 Click on Operation->Handset Keys . 2 Pick a handset key to configure for L ast Call Return. 3 In the " Key Function " field, select lcr . 4 Click to save yo ur changes. Y ou must restart your [...]

  • Page 217

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-89 Operational IP Phone Featu res Operational IP Phone Features For the 53i 1 Click on Operation->Progra mmable Keys. 53i Screen 2 Pick a hard key to config ure for Last Call Return. 3 In the " Ty p e " field, select lcr . 4 For the 53i: In the " Line " field, select a l[...]

  • Page 218

    Operational Features 5-90 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Call Forwarding The call forwardi ng feature on the IP phon e allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy , which then forwards the call to the assigned destination[...]

  • Page 219

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-91 Operational IP Phone Featu res Operational IP Phone Features The following table shows the IP phone m odel and the number of lines for which you can config ure call forwarding. Enabling/Disabling the Ability to Configure Cal l Forwarding Using the configuration files, you can en able or dis[...]

  • Page 220

    Operational Features 5-92 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Configuration Method for Call Forwarding The method y ou use to configure call forwarding depends on the mod el phone you are configuring. Y ou can set the phone-wide call forwa rd se ttings using the IP phone UI or the Aastra W eb[...]

  • Page 221

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-93 Operational IP Phone Featu res Operational IP Phone Features 4 For 53i: In the “ Cfwd Mode ” field, enter the mode that you want to set on your phones. For 55i/57i/57i CT : In the “ Mode ” field, enter the mode that yo u want to set on your phones. V alid modes are: •O f f •A l [...]

  • Page 222

    Operational Features 5-94 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings->Call Forward. For global co nfiguration of call fowardi ng: 2 In the " Mode " field, select the mode you want to set on your phone. V alid modes are: •O f f •A l l •B u s [...]

  • Page 223

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-95 Operational IP Phone Featu res Operational IP Phone Features 4I n t h e " Number of Rings " field, enter the number of rings you wa nt your phone to ring b efore the call is forwarded. V alid values are 1 to 9. Note: " Number of Rings " field appli es to No Answer and Bu[...]

  • Page 224

    Operational Features 5-96 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Callers List The IP phones have a "Callers List" f eature that store the name, phone number , and incremental calls, for each ca ll received by the phone. The following illustraton shows the defaul t location of the Calle[...]

  • Page 225

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-97 Operational IP Phone Featu res Operational IP Phone Features When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. Y ou can use any spreadshe et applicatio n to open the file for viewing. The following is an exam[...]

  • Page 226

    Operational Features 5-98 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Enabling/Disabling Callers List Y ou can enable and disable user access to the Callers Lis t on the IP phones using the following parameter in the configuration files: • callers list disabled V alid values for this parameter are [...]

  • Page 227

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-99 Operational IP Phone Featu res Operational IP Phone Features 5 T o save a line item to a programma ble key for speeddialing, press the 3 Save softkey and enter the line number at the "Save to?" prompt that is al ready configured for spe eddialing at a softkey . 6 T o dial a displa[...]

  • Page 228

    Operational Features 5-100 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Downloading the Callers List Use the following procedure to download the Callers List using the Aast ra W eb UI. Aastra Web UI 1 Click on Operation->Directory . 2 In the Callers List field, click on . A “File Download” mess[...]

  • Page 229

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-101 Operational IP Phone Featu res Operational IP Phone Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only . Y ou can enable and disable the Missed C[...]

  • Page 230

    Operational Features 5-102 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Accessing and Clearing Missed Ca lls Use the following procedure to access and clea r missed calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. IP Phone UI St[...]

  • Page 231

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-103 Operational IP Phone Featu res Operational IP Phone Features Directory List The IP phones have a " Dir ectory List " feature that allows you to st ore frequently used names and numbers on the phone. Y ou can also dial directly from the directory entry . The following illustraton [...]

  • Page 232

    Operational Features 5-104 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Y ou can also sort multiple numbers a ccording to preference and perform a quick-search feature that allows you to ente r the first letter th at corresponds to a name in the Directory to find specific line items. T he phone displa[...]

  • Page 233

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-105 Operational IP Phone Featu res Operational IP Phone Features • Y ou can use any spreadsheet applicatio n to open the file for viewing. The following is an example of a Directory Li st in a spreadsheet application. This is an administrator and user function. The file displays the n ame, p[...]

  • Page 234

    Operational Features 5-106 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Enabling/Disabling Directory List Y ou can enable and disable user access to the Directory Lis t on the IP phones using the following parameter in the configuration files: • directory disabled V alid values for this parameter ar[...]

  • Page 235

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-107 Operational IP Phone Featu res Operational IP Phone Features Server to IP Phone Download Y ou can populate your IP phone Directory List with server directory files. T o activate this feature, you need to add the following parameters to the configuration files: • directory 1: compa ny_dir[...]

  • Page 236

    Operational Features 5-108 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Server to IP Phone Download Behav ior The software that reads directory files fro m the server , loads the file’ s contents into the phone's NVRAM when the phone is booting. Directory entries in the NVRAM that originate fro[...]

  • Page 237

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-109 Operational IP Phone Featu res Operational IP Phone Features Using the Directory List Use the following procedures to access and use the Directory Lis t. IP Phone UI Ste p Action For the 53i: 1 Press the Services key on the phone to display the Services menu. 2 From the Services menu, sele[...]

  • Page 238

    Operational Features 5-110 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 3 T o delete all entries in the Directory list, press the DeleteList softkey at the "Directory List" header . T o delete a line item from the Directory List, sele ct the line item you want to delete and press the Delete [...]

  • Page 239

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-111 Operational IP Phone Featu res Operational IP Phone Features Downloading from the Server to the IP Phone Y ou can use the configuration files to download the Directory List from the configuration serve r to the IP phone.. Use the following procedure to configure the download.. Downloading [...]

  • Page 240

    Operational Features 5-112 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Use the following procedure to configure the download. Aastra Web UI 1 Click on Operation->Directory . 2 In the Direct ory List field, click on . A “File Download” message displays. 3 Click . 4 Enter the location on your co[...]

  • Page 241

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-113 Operational IP Phone Featu res Operational IP Phone Features V oicemail (55i, 57i, and 57i CT only) The V oicemail feature on the 55i, 57i and 57i CT IP phones allow you to configure lines with phone numbers so th e phone can dial out to connect to a voicemail server . Y ou associcate the [...]

  • Page 242

    Operational Features 5-114 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Y ou can enter up to 9 V oicemail numbers asso ciated with each of the 9 lines on the phone. For example: sip line1 vmail: *97 sip line2 vmail: *95 Use the following procedure to configure voicemail using the configuration files. [...]

  • Page 243

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-115 Operational IP Phone Featu res Operational IP Phone Features Using V oicemail (57i57i CT only) Use the following procedure to access and use voicemail. IP Phone UI Ste p Action For the 57i/57i CT : 1 Press x on the phone to display the Services menu. 2 From the Services menu, select "[...]

  • Page 244

    Operational Features 5-116 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features XML Customized Services Extensible Markup Languag e (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The f[...]

  • Page 245

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-117 Operational IP Phone Featu res Operational IP Phone Features For a description and implementation of each XML object, see Appendix G , “Creating an XML Application.” AastraIPPhoneDirecto ry (for Directory List scr een) Creates an online Directory List that a user can browse in real-tim[...]

  • Page 246

    Operational Features 5-118 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Y ou can a lso use the following attributes/ options with the XML objects to further customize your XML applications: Attribute/Option Description/Usage Va l i d Va l u e s Beep Enables or disables a BEEP option to indicate a stat[...]

  • Page 247

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-119 Operational IP Phone Featu res Operational IP Phone Features Enabling/Disabling a Beep for S tatus Message Displays Y ou can enable or disable a BEEP option using the S tatus Message object (AastraIPPhoneStatus), the configura tion files, or the Aastra W eb UI. When the phone receiv es a s[...]

  • Page 248

    Operational Features 5-120 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Scroll Delay Option for S tatus Me ssages The IP phones support a scroll delay optio n that allows you to set the time del ay , in seconds, between the scrolling of each status message on the phone. The default time is 5 seconds f[...]

  • Page 249

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-121 Operational IP Phone Featu res Operational IP Phone Features Configuring the Phone to use XML Y ou can configure the phone to requ est the XML objects you create by configuring specific parameters via the co nfiguration files or the Aastra W eb UI. Users can access XML applications via sof[...]

  • Page 250

    Operational Features 5-122 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Example Configuration of XML applica tion The followi ng example shows the p arameters you enter in the configuration files to configure an XML application: xml application URI: http:// 172.16.96.63/aastra/internet.php xml applica[...]

  • Page 251

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-123 Operational IP Phone Featu res Operational IP Phone Features Aastra Web UI For the 57i/57i CT : 1 Click on Operation->Softkeys an d XML . 2 Select a key from keys 1 through 20. 3 In the " Ty p e " field, select XML from the list box. 4 In the " La bel " field, enter [...]

  • Page 252

    Operational Features 5-124 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 8 Click to save your changes. The XML application is app lied to the IP phone immediately . When the XML appli cation is pushed to the phone vi a an HTTP POST , a host IP address or do main name server is required. 9 Click on Adva[...]

  • Page 253

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-125 Operational IP Phone Featu res Operational IP Phone Features Aastra Web UI For the 53i 1 Click on Operation->Progra mmable Keys. 53i Screen 2 For the 53i, select a key from keys 3 through 6. 3 In the " Ha rd Key " field, select XML from the list box. 4 In the " Va l u e &[...]

  • Page 254

    Operational Features 5-126 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Using the XML Customized Service After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use. 6 Click on Advanced Settings->Co n figuration Server . . 7I n t h e &q[...]

  • Page 255

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-127 Operational IP Phone Featu res Operational IP Phone Features Use the following procedure to use the XML feat ure on the IP phone. IP Phone UI Ste p Action For the 55i/57i/57i CT : 1 Press the Services key on the phone to display the Services menu. 2S e l e c t " Custom Features "[...]

  • Page 256

    Operational Features 5-128 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features XML Action URIs The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain events occur . The IP phone events that support this feature are: •S t a r[...]

  • Page 257

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-129 Operational IP Phone Featu res Operational IP Phone Features The following table identif ies the configurable actio n URI parameters in the configuration files and the Aastra W eb UI. This table also identifies the variables that apply to specific parameters. How it works When a startup, s[...]

  • Page 258

    Operational Features 5-130 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features http://10.50.10.140/outgoing .pl?number=5551212 Y ou can configure this feature via the configuration files or the Aastra W eb UI. Configuring XML Action URIs Use the following procedures to confi gure XML Action URIs using the co[...]

  • Page 259

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-131 Operational IP Phone Featu res Operational IP Phone Features Aastra Web UI 1 Click on Advanced Settings->Action URI. 2 Enter an XML URI for a startup event in the “ Start u p ” field. F or exampl e: http://10.50.10.140/startup This parameter pecifies the URI for which the phone exec[...]

  • Page 260

    Operational Features 5-132 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 4 Enter an XML URI for an incoming call event in the “ Inco ming Call ” field. For example: http://10.50.10.140/incoming .php?number=$$REMOTENUMBER$$ This parameter peci fies the URI for which the phone exe cutes a GET on when[...]

  • Page 261

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-133 Operational IP Phone Featu res Operational IP Phone Features XML Softkey URI In addition to specifying variables fo r the Action URIs, you can also specify variables in the XML softkey URIs that are bound when the key is pressed. These variables are the same as those used in the Action URI[...]

  • Page 262

    Operational Features 5-134 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Configuring XML Softkey URIs Use the following procedures to confi gure XML Softkey URIs using the configuration files or the Aastra W eb UI. Configuration Files For specific parameters you ca n set in the configuration file s, se[...]

  • Page 263

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-135 Operational IP Phone Featu res Operational IP Phone Features 3 In the " Ty p e " field, select XML from the list box. 4 In the " La bel " field, enter a label that displays on the IP phone for the XML softkey . For example, " aastra ". 5 In the " Va l u e[...]

  • Page 264

    Operational Features 5-136 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Aastra Web UI For the 53i: 1 Click on Operation->Progra mmable Keys. 53i Screen 2 On the 53i, select a ke y from keys 1 through 6. 3 In the " Ty p e " field, select XML from the list box. 4 On the 53i, in the " L[...]

  • Page 265

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-137 Operational IP Phone Featu res Operational IP Phone Features SIP Local Dial Plan A dial plan describ es the number and pattern of digits that a user dials to reach a particular tele phone number . Access codes, area codes, specialized codes, and combinations of the number of digits di aled[...]

  • Page 266

    Operational Features 5-138 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Dial Plan Example An example of a SIP Local Dial Plan is: [01]XXX|[2-8]XXXX|91XXXXXX XXXX|X+.|*XX The dial plan in the above example can acc ept any 4-digit dial string s that begin with a '0' or '1', any 5-dig[...]

  • Page 267

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-139 Operational IP Phone Featu res Operational IP Phone Features Example If you enter the following dial st ring for a local dial plan: sip dial plan: 1+#,9 where “9” is the prepended digit, and you dial the following number: 15551212 the IP phone automatically adds the “ 9 ” digit to [...]

  • Page 268

    Operational Features 5-140 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Configuring the SIP Local Dial Plan Use the following procedures to confi gur e the SIP Local Dial Plan using the configuration files or the Aastra W eb UI. Configuration Files For specific parameters you can set in the configurat[...]

  • Page 269

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-141 Operational IP Phone Featu res Operational IP Phone Features 5 Click to save your changes. Y ou must restart your IP phone for the changes to take af fect. 6 Click on Operation->Reset . 7 In the " Restart Phone " field click to restart the IP phone and apply the dial plan to t[...]

  • Page 270

    Operational Features 5-142 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Incoming/Outgoing Intercom with Auto-Answer The Intercom feature allow s you to press the configured Intercom button on the IP phone and then enter the number you want to call to initiate an intercom call. Intercom calls can be co[...]

  • Page 271

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-143 Operational IP Phone Featu res Operational IP Phone Features Incoming Intercom Calls On incoming intercom calls, you can enab le (turn ON) or disable (turn OFF) the microphone on the IP phone. Y ou can also enable or disable “Auto-Answer” and “Play W arning T one” for incoming inte[...]

  • Page 272

    Operational Features 5-144 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Aastra Web UI Outgoing intercom settings (5 5i, 57i anc 57i CT only ): 1 Click on Basic Settings-> Preferences->Outgo ing Intercom Setting s . 2 Select an Intercom type for outgoing Intercom calls from the Ty p e list box. V[...]

  • Page 273

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-145 Operational IP Phone Featu res Operational IP Phone Features Incoming intercom settings: 1 Click on Basic Settings-> Preferences->Incoming Intercom Settings . 2T h e " Auto-Answer " field is enabl ed by default. The automa tic answering feature is tu rned on for th e IP pho[...]

  • Page 274

    Operational Features 5-146 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Audio T ransmit and Receive Gain Adjustments The audio gain properties for the IP ph one handset, headset, and speakerphone is adjusted to reduce side-tone and echo on the local and far -end equipment. Y ou can adjust these settin[...]

  • Page 275

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-147 Operational IP Phone Featu res Operational IP Phone Features Configuring Audio T ransmit and Receive Gain Adju stment s Y ou can configure the audio transmit and ga in adjustments using the configuration files only . Use the following procedure to configure this feature. Handsfree tx gain [...]

  • Page 276

    Operational Features 5-148 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Ring T ones and T one Set s Y ou can configure ring tones and ri ng tone sets on th e IP phones. Ring T ones There are several distinct ring tones a user or administrator ca n select from to set on the IP phones. Y ou can en able/[...]

  • Page 277

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-149 Operational IP Phone Featu res Operational IP Phone Features Configuration Metho d Va l i d V a l u e s Default V alue Aastra Web UI Global: T one 1 T one 2 T one 3 T one 4 T one 5 Silent Per-Line: Global T one 1 T one 2 T one 3 T one 4 T one 5 Silent Global: T one 1 Per-Line: Global[...]

  • Page 278

    Operational Features 5-150 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Ring T one Set s In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of to ne s customized for a specific country . The ring tone sets you can configure on the IP [...]

  • Page 279

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-151 Operational IP Phone Featu res Operational IP Phone Features Configuring Ring T ones and T one Set s Use the following procedures to confi gure ring tones and tone set s on the IP phones. Configuration Files For specific parameters you can set in the configurat ion files for ring tones, s [...]

  • Page 280

    Operational Features 5-152 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings-> Preferences . For global con figurati on: 2 In the " Ri ng T ones " section, select a country from the " To n e S e t " field. 3 Select a value from the " Globa[...]

  • Page 281

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-153 Operational IP Phone Featu res Operational IP Phone Features Priority Alerting Priority alerting on the IP p hones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. Y ou can enable or disable priority alertin g on the IP phone fo r the Aste[...]

  • Page 282

    Operational Features 5-154 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Sylantro Servers The ring tone keywords that can displ ay in the "Alert-Info" header for a Sylantro server are: When the ring tone keywords appear in an "Alert-Info" head er from a Sylantro server , the keyword[...]

  • Page 283

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-155 Operational IP Phone Featu res Operational IP Phone Features If you enable priority aler ting when using a Sylantro server , you can specify the Bellcore tone to be used for the following configurable crit eria: Ring T one Pattern (Sylantr o Servers) Call criteria Bellcore tones for each c[...]

  • Page 284

    Operational Features 5-156 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features The following table identif ies the dif ferent Bellcore ring tone patterns and cadences. Bellcore T one Pattern ID Pattern Cadence Minimum Duration (ms) Nominal Duration (ms) Maximum Duration (ms) (St andard) 1 Ri nging Silent 2s [...]

  • Page 285

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-157 Operational IP Phone Featu res Operational IP Phone Features Call W aiting T ones Call W aiting is a feature that tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to th e new caller , so you can answer your second incoming cal[...]

  • Page 286

    Operational Features 5-158 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Configuring Priority Alerting Use the following procedures to confi gur e priority alerting on the IP phones. Configuration Files For specific parameters you can set in the configurat ion files for pri ority alerti ng, see Appendi[...]

  • Page 287

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-159 Operational IP Phone Featu res Operational IP Phone Features 3 Select a ring tone pattern for each of the following fields: •G r o u p • Internal • External • Emergency •P r i o r i t y • auto call distribution • community-1 • community-2 • community-3 • community-4 4 C[...]

  • Page 288

    Operational Features 5-160 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features S tuttered Dial T one Y ou can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. Y ou can configure this feature using the configuration files and the Aastra W eb UI. Configuri[...]

  • Page 289

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-161 Operational IP Phone Featu res Operational IP Phone Features 3 Click to save your changes. Y ou must restart your IP phone for the changes to take af fect. 4 Click on Operation->Reset . 5 In the " Rest art Phone " field click to restart the IP phone. Aastra Web UI[...]

  • Page 290

    Operational Features 5-162 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Call W aiting T one Y ou can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. Y ou can configure this feature using the configuration files and the Aastra[...]

  • Page 291

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-163 Operational IP Phone Featu res Operational IP Phone Features 3 Click to save your changes. Y ou must restart your IP phone for the changes to take af fect. 4 Click on Operation->Reset . 5 In the " Rest art Phone " field click to restart the IP phone. Aastra Web UI[...]

  • Page 292

    Operational Features 5-164 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Language The IP phones support several dif ferent languages. Y ou can have the IP phone UI and the Aastra W eb UI display in a spec if ic language a s required. When you set the language to use, all of the disp lay screens (menus,[...]

  • Page 293

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-165 Operational IP Phone Featu res Operational IP Phone Features Example The following is an example of the parameters you would enter in the <mac>.cfg file to load a French, Italian, German, and Spanish language pack to the IP phone. language 1: lang_fr-ca.txt language 2: lang_it.txt la[...]

  • Page 294

    Operational Features 5-166 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features Loading Language Packs via the Aastra Web UI Using the Aastra W eb UI, you can specif y a language pack to load using the parameters at Basic Settings->Pr efer ences->Language Settings . Y ou use the following fields in the [...]

  • Page 295

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-167 Operational IP Phone Featu res Operational IP Phone Features Specifying the Language to Use Once the language pack(s) have loaded, yo u must then specify which language to use on the phone. After the phone has booted up, you can sp ecify which language(s) to use. Y ou can use the configura[...]

  • Page 296

    Operational Features 5-168 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features IP Phone UI Ste p Action 1 Press on the phone to ente r the Options List. 2S e l e c t Lang uage . 3S e l e c t English (English) , Fran cais (French) , Esp anol (Spanish) , Deutsch (German) , or It aliano (Italian). Notes : 1 . V[...]

  • Page 297

    Operational Features 41-001160-00, Rev 01 Release 2.0 5-169 Operational IP Phone Featu res Operational IP Phone Features Aastra Web UI 1 Click on Basic Settings-> Preferences->Language Settings. Loading the Lan aguage Pack 2 In the “ La nguage N ” fields, enter the file name of the lang uage pack you want to use to display a specific lang[...]

  • Page 298

    Operational Features 5-170 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Operational IP Phone Features 6 After restarting your phone, log back in using the Aastra Web UI. 7 Click on Basic Settings-> Preferences->Language Settings. 8 In the “ W ebp age Languag e ” field, select a language to apply to the Aastra W eb UI. Th[...]

  • Page 299

    41-001160-00, Rev 01 Release 2.0 6-1 Advanced Operational Features Chapter 6 Advanced IP Phone Operational Features About this chapter Introduction The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra W eb UI. This chapter describes each of these features and provides procedures for conf[...]

  • Page 300

    Advanced Operational Features 6-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Advanced Operational Features Advanced Operational Features This section provides the following informa tion about adva nced features of th e IP phones: Feature Descriptio n MAC Address/Line Number in REGISTER Messages Allows you to enabl e or disable t[...]

  • Page 301

    Advanced Operational Features 41-001160-00, Rev 01 Release 2.0 6-3 Advanced IP Phone Operational Features Advanced Operational Features MAC Address/Line Nu mber in REGISTER Messages The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra W e[...]

  • Page 302

    Advanced Operational Features 6-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Advanced Operational Features . Aastra Web UI Ste p Action 1 Click on Advanced Settings->G lobal SI P->Advanced SIP Setting. 2 Enable the " Send MAC Address in REGISTER Message " field by checking the check box. (Disable this field by un[...]

  • Page 303

    Advanced Operational Features 41-001160-00, Rev 01 Release 2.0 6-5 Advanced IP Phone Operational Features Advanced Operational Features SIP Message Sequence for Blind T ransfer The SIP message sequence for Blind T ransfer avoids the transfer target having two simultaneous calls. Prior t o release 1.4, a CANCEL message was sent to the transfer targe[...]

  • Page 304

    Advanced Operational Features 6-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Advanced Operational Features Up date Caller ID During a Call It is possible for a proxy or call server to update the Ca ller ID information that displays on the phone du ring a call, by modifying the SIP Contact header in the 200 OK message and/or in a[...]

  • Page 305

    Advanced Operational Features 41-001160-00, Rev 01 Release 2.0 6-7 Advanced IP Phone Operational Features Advanced Operational Features Boot Sequence R ecovery Mode Y ou can force the IP phone into recovery mode by pressing the 1 and # ke ys during boot up when the logo displays. This f eature is enabled by default on the IP phone. Y ou can disable[...]

  • Page 306

    Advanced Operational Features 6-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Advanced Operational Features Auto-discovery Using mDNS The IP phones can perform an auto-discovery o f all servers on a network using mDNS. When the IP phone discovers a TFTP server , it is automatically configured by that TFTP server . An unconfigured[...]

  • Page 307

    Advanced Operational Features 41-001160-00, Rev 01 Release 2.0 6-9 Advanced IP Phone Operational Features Advanced Operational Features Single Call Restriction (57i CT only) On the 57i CT , an administrator can enab le or disable a single call restriction between the 57i CT base unit and a call serve r . When this feature is enab led (set to 1), yo[...]

  • Page 308

    Advanced Operational Features 6-10 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Advanced Operational Features Aastra Web UI Ste p Action 1 Click on Advanced Settings ->Globa l SIP->RTP Settings. 2 Enable the " T wo Call Supp ort " field by checking the check box. (Disable this field by unchecking the box). 3 Click [...]

  • Page 309

    41-001160-00, Rev 01 Release 2.0 7-1 Encryption and the IP Phone Chapter 7 Encryption and the IP Phone About this chapter Introduction This chapter provides info rmation about encryption on the IP phones and provides methods an administrator can use to store encryped files to a server . T opics This chapter covers the following topics: To p i c Pag[...]

  • Page 310

    Encryption and the IP Phone 7-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Encryption and the IP Phone Encryption and the IP Phone An encryption feature for the IP phone a llows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive informatio[...]

  • Page 311

    Encryption and the IP Phone 41-001160-00, Rev 01 Release 2.0 7-3 Encryption and the IP Phone Encryption and the IP Phone T o make changes to the configuration files, the System Administrator must decrypt the files, make the changes, and re-encrypt the files. The encrypted files must then be downloaded to the IP phones again. Procedure to Encryp t/D[...]

  • Page 312

    Encryption and the IP Phone 7-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Encryption and the IP Phone Examples The following examples illustrate the use of the anacrypt.exe file. Example 1 Encrypt aastra.cfg into aastra .tuz using password 1234abcd: C:> anacrypt aastra.cfg -p 123 4abcd Example 2 Decrypt aastra.tuz into aast[...]

  • Page 313

    Encryption and the IP Phone 41-001160-00, Rev 01 Release 2.0 7-5 Encryption and the IP Phone Encryption and the IP Phone Example 7 Use the "-v" variable to display version number . C:> anacrypt -v The encr yption tag format sup ported by this anacrypt is: T uzo v1.3 rev1 The correspon ding IP phone firmware build is: 2005101 7[...]

  • Page 314

    [...]

  • Page 315

    41-001160-00, Rev 01 Release 2.0 8-1 Firmware Upgrade Chapter 8 Firmware Upgrade About this chapter Introduction This chapter provides information abou t upgrading the IP phone firmware. T opics This chapter covers the following topics: To p i c Page Upgradi ng the Firmware page 8 -2 Manual Firmware Update (TFTP only) page 8-2 Manual Firmware a nd [...]

  • Page 316

    Upgrading the Firmware 8-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Firmware Upgrade Upgrading the Firmware The IP phone uses a TFTP , FTP , or H TTP server (depending on the protocol configured on the IP phone) to down load configuration files and firmware. The configuratio n server should be ready and be able to ac cept conn[...]

  • Page 317

    Upgrading the Firmware 41-001160-00, Rev 01 Release 2.0 8-3 Firmware Upgrad e Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Advanced Settings->Firm ware Up date. 2 Enter the TFTP serve r IP address or qua lified domain name in the " TFTP Server IP " field . 3 Enter the firmware file name ( <phone model>.st ) that you wan[...]

  • Page 318

    Upgrading the Firmware 8-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Firmware Upgrade Manual Firmware and Configuration File Up date Restarting the phone forces the phon e to check for both firmware and configuration files stored on the configuration server . W arning: Do not r eset or turn off the phone until the do wnload is [...]

  • Page 319

    Upgrading the Firmware 41-001160-00, Rev 01 Release 2.0 8-5 Firmware Upgrad e Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Operation->Reset. 2 Click . 3 Click OK at the confirmation prompt. The firmware and configuration file s do wnload fro m the configuration server .[...]

  • Page 320

    Upgrading the Firmware 8-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Firmware Upgrade Automatic Up date (auto-resync) The auto-resync feature on the IP phones a llows an administrator to enable the phone to be updated au tomatically once a day at a specific time in a 24-hour period if the files on the server have ch anged. This[...]

  • Page 321

    Upgrading the Firmware 41-001160-00, Rev 01 Release 2.0 8-7 Firmware Upgrad e Firmware Upgrade Configuring Automatic Up date Use the following procedures to confi gure automatic update o f the IP phone firmware, configuration files, or both. Notes: 1. If a user is ac cessing the Aastra W eb UI, they are not informed of an auto-reboot. 2. Any change[...]

  • Page 322

    Upgrading the Firmware 8-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Firmware Upgrade Aastra Web UI Ste p Action 1 Click on Advanced Settings->Co nfigura tion Server->Auto-Resync. 2 Select the auto-resync mode from the Mode field. V alid values are None , Configuration File s , Firmware , Both . Default is None . 3 Select[...]

  • Page 323

    Upgrading the Firmware 41-001160-00, Rev 01 Release 2.0 8-9 Firmware Upgrad e Firmware Upgrade Reference For more information about setting automatic update on the IP phone, see the "auto resync mode" and "auto resync tim e" parameters, see Appendix A, the section, “Configuration Server Settings” on page A-1 1 .[...]

  • Page 324

    [...]

  • Page 325

    About this chapter 41-001160-00, Rev 01 Release 2.0 9-1 T roubleshooting T roubleshooting Chapter 9 T roubleshooting About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troublesho oting purposes. It a lso includes answers to qu estions you may have while u sing the IP phones. T o[...]

  • Page 326

    Troubleshooting 9-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide T roubleshooting T roubleshooting This section describes tasks that a system administrator can perform on the IP phones for troublesho oting purposes. Using the Aastra W eb UI, a system administrator can: • Assign an IP ad dress and IP port in which to save log fil[...]

  • Page 327

    Troubleshooting 41-001160-00, Rev 01 Release 2.0 9-3 T roubleshooting T roubleshooting Module Settings The Aastra IP phones provide blog module supp ort that allows enhanced severity filtering of log calls sent as blog output. The blog, as u sed on the IP phones, i s a an online debugging to ol that can be frequently updated and intended for tech n[...]

  • Page 328

    Troubleshooting 9-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide T roubleshooting You can set Module debug leve ls using the configurati on files or the Aastra Web UI. Support Information Y ou can save the local and/or server config uration files of the IP phone to the location specified in th e "Log Settings" section. P[...]

  • Page 329

    Troubleshooting 41-001160-00, Rev 01 Release 2.0 9-5 T roubleshooting T roubleshooting Performing T roubleshooting T asks Use the following procedure to p erform troubleshooting on th e IP phone via the configuration files.. Configuration Files For specific parameters you can se t in the configuration files, see Appe ndix A , the section, “Troubl[...]

  • Page 330

    Troubleshooting 9-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide T roubleshooting Aastra Web UI Ste p Action 1 Click on Advanced Settings->T roubleshooting . T o set log setting s: 2 In the " Lo g IP " field, enter the IP address of wh ere you want log files to be stored. 3I n t h e " Log Port " field, enter[...]

  • Page 331

    Troubleshooting 41-001160-00, Rev 01 Release 2.0 9-7 T roubleshooting T roubleshooting Reference For information that describ es solutions to most common problems using the IP phones, see the next section, “T roubleshooting Solutions” on page 9-8 . 4 Click to save your settings. 5 Click on Operation->Reset . 6 In the " Rest art Phone &q[...]

  • Page 332

    Troubleshooting Solutions 9-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide T roubleshooting T roubleshooting Solutions Description This section describes solutio ns to some most common problems that can occur while using the IP phones. Why does my phone displ ay “Application missing”? If you have experien ced networking issu e[...]

  • Page 333

    Troubleshooting Solutions 41-001160-00, Rev 01 Release 2.0 9-9 T roubleshooting T roubleshooting Please ensure that the TFTP server is ru nning and accessible on the network. If the firmware file is correctly located on the running TFTP server , the phone will locate the file and reload the applicatio n onto the phone. Why does my phone display the[...]

  • Page 334

    Troubleshooting Solutions 9-10 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide T roubleshooting Reason : Neither of the <mac>.tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix : Create the encrypted files using anac rypt.exe and copy them to the configuration server . Reason : The encrypte d [...]

  • Page 335

    Troubleshooting Solutions 41-001160-00, Rev 01 Release 2.0 9-11 T roubleshooting T roubleshooting How do I rest art the IP phone? IP Phone UI Ste p Action 1 For 53i: Press I on the phone to enter the Options List. For 55i/57i/57i CT : Press on the phone to enter the Options List. 2S e l e c t Phone St atus . 3S e l e c t Restart Phone . 4 For 53i: [...]

  • Page 336

    Troubleshooting Solutions 9-12 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide T roubleshooting 2 Click .. 3 Click OK at the confirmation prompt. Aastra Web UI Ste p Action[...]

  • Page 337

    Troubleshooting Solutions 41-001160-00, Rev 01 Release 2.0 9-13 T roubleshooting T roubleshooting How do I set the IP phone to factory default? IP Phone UI Ste p Action 1 For 53i: Press I on the phone to enter the Options List. For 55i/57i/57i CT : Press on the phone to enter the Options List. 2S e l e c t Phone St atus . 3 For 53i: Select Restore [...]

  • Page 338

    Troubleshooting Solutions 9-14 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide T roubleshooting 9 For 53i: Press #=Conf irm . For 55i/57i/57i CT : Press Default . Note: Press Cancel to cancel the opera iton. 10 Press Restart when the phone prompts you to rest art the phone. Aastra Web UI Ste p Action 1 Click on Operation->Reset . [...]

  • Page 339

    Troubleshooting Solutions 41-001160-00, Rev 01 Release 2.0 9-15 T roubleshooting T roubleshooting T o restore the local configuration file factory defa ults only: 4 In the " Remove Local Configuration Settings " field, click . This restores all factory defaults to the local configuration file . It re moves the configura tion file that con[...]

  • Page 340

    Troubleshooting Solutions 9-16 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide T roubleshooting How to reset a user ’s p assword? IP Phone UI Ste p Action 1 For 53i: Press I on the phone to enter the Options List. For 55i/57i/57i CT : Press on the phone to enter the Options List. 2S e l e c t User Password . 3 Enter the current use[...]

  • Page 341

    Troubleshooting Solutions 41-001160-00, Rev 01 Release 2.0 9-17 T roubleshooting T roubleshooting 4 In the " Co nfirm Passwo rd " field, enter the new user password again. 5 Click to sa ve your changes. Aastra Web UI Ste p Action[...]

  • Page 342

    [...]

  • Page 343

    About this appendix 41-001160-00, Rev 01 Release 2.0 A-1 Configuration Parame ters Appendix A Appendix A Configuration Parameters About this appendix Introduction This appendix describes the parameters yo u can set in the conf iguration files for the IP phones. The configuration files include <mac.cfg> and config.cfg. T opics This appendix co[...]

  • Page 344

    About this appendix A-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A T ime and Date Settings p age A-30 SIP Local Dial Plan Settings page A-37 SIP Basic, Global Settings page A-40 SIP Basic, Per-Line Settings page A-48 Advanced SIP Settings page A-58 RTP , Codec, DTMF Global Settings page A-63 DTMF Per-Line Settings pag[...]

  • Page 345

    About this appendix 41-001160-00, Rev 01 Release 2.0 A-3 Configuration Parame ters Appendix A T op Softkey Settings for 57i and 57i CT page A-121 Handset Feature Key Settings for the 57i CT page A-126 Expansion Module Key Settings for 536M ( 53i/55i) and 560M (57i/57i CT) page A-128 Locking Softkeys and Programmable Keys page A-131 Advanced Operati[...]

  • Page 346

    Setting Parameters in Configuration Files A-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Setting Parameters in Configuration Files Y ou can set specific configuration parameters in the configuration files for configuring yo u IP phone. The aastra.cfg and <mac>.cfg files are stored on the server . The aastra.c fg[...]

  • Page 347

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-5 Configuration Parame ters Appendix A Operational, Basic, and Advanced Parameters The following sections provide the config uration parameters you can configure o n the IP phone . Each parame ter table includes the na me of the parameter , a description, the format, def[...]

  • Page 348

    Operational, Basic, and Advanced Parameters A-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – subnet mask Subnet Mask (in Web UI) IP phone UI Options->Netw ork Settings Aastra Web UI Advanced Settings->Network-> Basic Network Settings Configuration Files aastra.cfg, <mac>.cfg Description Subn[...]

  • Page 349

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-7 Configuration Parame ters Appendix A Parameter – dns2 Secondary DNS (in Web UI) IP phone UI Options->Network Se ttings Aastra Web UI Advanced Settings->N etwork-> Basic Network Settings Configuratio n Files aa stra.cfg, < mac>.cfg Description Secondary[...]

  • Page 350

    Operational, Basic, and Advanced Parameters A-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Password Settings Parameter – ethernet port 1 Ethernet Port 1 (in Web UI) Aastra Web UI Advanced Settings->N etwork-> Basic Network Settings Configuratio n Files aa stra.cfg, < mac>.cfg Description The send (TX) an[...]

  • Page 351

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-9 Configuration Parame ters Appendix A Emergency Dial Plan Settings Parameter – emergency dial plan Configuration Files aastra.cfg , <mac>.cf g Aastra Web UI Operation->Phone Lock Description Allows you to specify an emergency number to use on you r IP phone s[...]

  • Page 352

    Operational, Basic, and Advanced Parameters A-10 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Aastra Web UI Settings Parameter – options password enabled Configuratio n Files aastra.cfg, <mac>.cfg Description Enables or disables password protection of the Options key on the IP phone. If enabl ed, upon pressi ng[...]

  • Page 353

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-1 1 Configuration Parame ters Appendix A Configuration Server Settings Parameter – download protocol Download Protoco l (in Web UI) IP phone UI Options->Network Settings Aastra Web UI Advanced Settin gs->Configuration Server Configuration Fi les aastra.cfg, <m[...]

  • Page 354

    Operational, Basic, and Advanced Parameters A-12 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – alternat e tftp server Alternate TFTP (in Web UI) IP phone UI Opti ons->Network Sett ings->TFTP Server-> Alernate TFTP Aastra Web UI Advanced Settings->Configuration Server Configuratio n Files aastra[...]

  • Page 355

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-1 3 Configuration Parame ters Appendix A Parameter – ftp server FTP Server (in Web UI) IP phone UI Options->Network Setting s->FTP Server Aastra Web UI Advanc ed Settings->Configuration Server Configuration Fi les aastra. cfg, <mac> .cfg Description The [...]

  • Page 356

    Operational, Basic, and Advanced Parameters A-14 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – http server HTTP Server (in Web UI) IP phone UI Options->Network Settings->HTTP Server Aastra Web UI Advanced Settin gs->Configuration Server Configuration Fi les aastra.cfg, <mac> .cfg Description[...]

  • Page 357

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-1 5 Configuration Parame ters Appendix A Parameter – https server HTTPS Server (in Web UI) IP phone UI Options->Network Settings->HTTPS-> HTTPS Client->Download Server Aastra Web UI Advanced Settin gs->Configuration Server Configuration Fi les aastra.cfg[...]

  • Page 358

    Operational, Basic, and Advanced Parameters A-16 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – auto resync mode Mode (in Web UI) Aastra Web UI Advanced Settings->Config uration Server-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Description Enables and d isables the phon e to be u pd[...]

  • Page 359

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-1 7 Configuration Parame ters Appendix A Parameter – auto resync time Time (24-hour) (in Web UI) Aastra Web UI Advanced Settings->Config uration Server-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Description Sets the time of day in a 24-hour per[...]

  • Page 360

    Operational, Basic, and Advanced Parameters A-18 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Network Address T ranslation (NA T) Settings Parameter – sip nat ip NA T IP (in Web UI) IP phone UI Options-> SIP Settings Aastra Web UI Advanced Settings->Netw ork Configuration Files aast ra.cfg, <ma c>.cfg Des[...]

  • Page 361

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-1 9 Configuration Parame ters Appendix A Parameter – sip nortel nat timer Nortel NA T Timer (in Web UI) Aastra Web UI Advanced Settings->Netw ork Configuration Fi les aastra. cfg, <mac> .cfg Description The interval, in seconds, that the ph one sends SIP ping [...]

  • Page 362

    Operational, Basic, and Advanced Parameters A-20 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A HTTPS Client and Server Sett ings Parameter – https client method HTTPS Client Method (in Web UI) IP Phone UI Options->Network Settings->HTTPS->H TTPS Client Aastra Web UI Advan ced Settings->Network-> Advance[...]

  • Page 363

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-2 1 Configuration Parame ters Appendix A Parameter – https block http post xml HTTPS Server - Block XML HTTP POST s (in Web UI) IP Phone UI Options->Network Settings->HTTPS-> HTTPS Server->XML Aastra Web UI Advan ced Settings->Network-> Advanced Netwo[...]

  • Page 364

    Operational, Basic, and Advanced Parameters A-22 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A UPnP Settings Parameter – upnp manager UPnP (in Web UI) IP phone UI Options->Network Se ttings->UPnP Aastra Web UI Advanced Settings->Network-> Advanced Network Settings Config uration Fil es aast ra.cfg, <mac[...]

  • Page 365

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-2 3 Configuration Parame ters Appendix A Parameter – sip nat rtp port RTP Por t Base (in IP Phone UI) NA T R TP Port (in Web UI) IP Phone UI Options->SIP Settings->RTP Port Base Aastra Web UI Advanced Settings->Netw ork-> Advanced Network Settings Configura[...]

  • Page 366

    Operational, Basic, and Advanced Parameters A-24 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A V irtual Local Area Network (VLAN) Settings Parameter – tagging enabled VLAN Enable (in Web UI) IP phone UI Options->Network Se ttings->V LAN->VLAN Enable Aastra Web UI Advanced Settings->Network->VL AN->Gl[...]

  • Page 367

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-2 5 Configuration Parame ters Appendix A The following table identif ies the d efault DSCP-to-priority mapping structure. Parameter – tos priority map SIP Priority RTP Priority RT CP P r i or i t y (for Port 0 in Web UI) IP phone UI Opti ons->Network Se ttings->V[...]

  • Page 368

    Operational, Basic, and Advanced Parameters A-26 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – priority non-ip Priority , Non-IP Packet (in Web UI) IP phone UI Options->Network Settings->VLAN->Phone-> Priority->Other Aastra Web UI Advanced Settings->Network->VLAN->Global Configurati[...]

  • Page 369

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-2 7 Configuration Parame ters Appendix A T ype of Service (T oS)/DSCP Settings Parameter – tos sip IP phone UI Options->Network Se ttings-> T ype of Service->SIP Aastra Web UI Advanced Settings->Network-> T ype of Service,DSCP Config uration Fil es aast [...]

  • Page 370

    Operational, Basic, and Advanced Parameters A-28 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A T ime Server Settings Parameter – time serve r disabled NTP Time Servers (in Web UI) Aastra Web UI Advan ced Settings->Network-> Advanced Network Settings Configuratio n Files aastra.cfg , <mac>.cf g Description [...]

  • Page 371

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-2 9 Configuration Parame ters Appendix A Parameter – time s erver 2 Time Server 2 (in Web UI) Aastra Web UI Advanced Se ttings->Network-> Advanced Network Setting s Configuration Files aastra.cfg, <mac>.cfg Description The seconda ry time server's IP a[...]

  • Page 372

    Operational, Basic, and Advanced Parameters A-30 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A T ime and Date Settings Parameter – time format Time Format (in Phone UI) I P phone UI Options->Time and Date->T ime Format Configuration Fi les aastra.cfg, <mac>.cfg Description This parameter changes the time t[...]

  • Page 373

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-3 1 Configuration Parame ters Appendix A Parameter – dst config Daylight Savings (in Phone UI) IP phone UI Opti ons->T ime and Date->Daylight Savings Configur ation Files aast ra.cfg, <ma c>.cfg Description Enables/disabl es the use of da ylight savings tim[...]

  • Page 374

    Operational, Basic, and Advanced Parameters A-32 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A T ime Zone Name/T ime Zone Code T able Ti me Zone Name Time Zo ne Code AD-Andorra AG-Antigua AI-Anguilla AL-T irane AN-Curacao AR-Buenos Aires AS-Pago Pago A T -Vienna AU-Lord Howe AU-T asmania AU-Melbourne AU-Sydney AU-Broken[...]

  • Page 375

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-3 3 Configuration Parame ters Appendix A CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Y ukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY -Nicosia CZ-Prague NST AST EST EST CST M[...]

  • Page 376

    Operational, Basic, and Advanced Parameters A-34 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A HK-Hong Kong HN-T egucigalpa HR-Zagreb HT -Port-au-Prince HU-Budapest HKS CST CET EST CET IE-Dublin IS-Reykjavik IT -Rome GMT GMT CET JM-Jamaica JP-T okyo EST JST KY -Cayman EST LC-S t Lu cia LI-V a duz LT- V i l n i u s LU-Lu[...]

  • Page 377

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-3 5 Configuration Parame ters Appendix A P A-Panama PE-Lima PL-W arsaw PR-Puerto Rico PT -Lisbon PT -Madeira PT -Azores PY -Asuncion EST PES CET AST WET WET AZO PYS RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Y eka terinbu rg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk [...]

  • Page 378

    Operational, Basic, and Advanced Parameters A-36 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A V A-V atican CET YU-Belgrade CET Ti me Zone Name Time Zo ne Code[...]

  • Page 379

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-3 7 Configuration Parame ters Appendix A SIP Local Dial Plan Settings ) Parameter – displayName1 Idle Display Name 1 (in Web UI) Aastra Web UI Basic Settings->Preferences Configura tion Fil es aast ra.cfg, <mac> .cfg Description The name displa yed on the idle[...]

  • Page 380

    Operational, Basic, and Advanced Parameters A-38 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip dial plan Local Dial Plan (in Web UI) Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg , <mac>.cf g Description A dial plan describes th e number and pattern of digits that a [...]

  • Page 381

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-3 9 Configuration Parame ters Appendix A Parameter – sip dial plan terminator Send Dial Plan T erminator (in Web UI) Aastra Web UI Basic Settings->Preferences Configura tion Fil es aast ra.cfg, <mac> .cfg Description The IP phone allows the configuratio n of a[...]

  • Page 382

    Operational, Basic, and Advanced Parameters A-40 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A SIP Basic, Global Settings SIP Global Authentication Settings Parameter – sip screen name Screen Name (in Web UI) IP Phone UI Options->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Co[...]

  • Page 383

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-4 1 Configuration Parame ters Appendix A Parameter – sip display name Caller ID (in Web UI) IP Phone UI Options->SIP Settings Aastra Web UI Advanced Settings->Glo bal SIP-> Basic SIP Settings Configuration Fil es aastra.cfg, <mac>.cfg Description Used in[...]

  • Page 384

    Operational, Basic, and Advanced Parameters A-42 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip bla number BLA Number (in Web UI) Aastra Web UI Advanced Settings->Gl obal SIP-> Basic SIP Settings Config uration Fil es aastra.cfg, <mac>.cfg Description Allows you to assign a phone numb er tha[...]

  • Page 385

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-4 3 Configuration Parame ters Appendix A SIP Global Network Settings. Parameter – sip proxy ip Proxy Server (in Web UI) IP Phone UI Options->SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Settings Configuratio n Files aastra.cfg , <mac[...]

  • Page 386

    Operational, Basic, and Advanced Parameters A-44 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip backup proxy ip Backup Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings Configuration Fi les aa stra.cfg , <mac>.cf g Description The IP address of[...]

  • Page 387

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-4 5 Configuration Parame ters Appendix A Parameter – sip outbound proxy port outbound proxy port (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fil es aastra.cfg, <mac>.cfg Description The proxy port o n the pr[...]

  • Page 388

    Operational, Basic, and Advanced Parameters A-46 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip registrar port Registrar Port (in Web UI) IP Phone UI Options->SIP Sett ings Aastra Web UI Advanced Setting s ->Global SIP-> Basic SIP Settings Configuration Fi les aastra.cfg, <mac>.cfg Descri[...]

  • Page 389

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-4 7 Configuration Parame ters Appendix A Parameter – sip backup registrar port Backup Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Basic SIP Network Settings Configuration Fi les aa stra.cfg , <mac>.cf g Description The backup re[...]

  • Page 390

    Operational, Basic, and Advanced Parameters A-48 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A SIP Basic, Per-Line Settings The following parameters are SIP per-line settings. The value of " N " is 1 - 9 for 53i, 55i, 57i, an d 57i CT . SIP Per-Line Authentication Settings Parameter – sip lineN screen name S[...]

  • Page 391

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-4 9 Configuration Parame ters Appendix A Parameter – sip lineN display name Caller ID (in Web UI) Aastra Web UI Advanced Settings-> Line 1 thru 9 Configuration Fil es aastra.cfg, <mac>.cfg Description Used in the display name field of the From SIP header fie l[...]

  • Page 392

    Operational, Basic, and Advanced Parameters A-50 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip lineN password Password (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Fi les aastra.cfg, <mac>.cfg Description The password that will be used to reg ister at the registrar [...]

  • Page 393

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-5 1 Configuration Parame ters Appendix A Parameter – sip lineN bla number BLA Number (in Web UI) Aastra Web UI Advanced Settings->L ine 1 thru 9 Configuration Fil es aastra.cfg , <mac>.cfg Description Allows you to assign a phone number t hat is sh ared on spe[...]

  • Page 394

    Operational, Basic, and Advanced Parameters A-52 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip lineN mode Line Mode (in Web UI) Aastra Web UI Ad vanced Settings->Line 1 thru 9 Config uration Fil es aastra.cfg, <mac>.cfg Description Allows you to configure the mode of the line. Applicable valu [...]

  • Page 395

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-5 3 Configuration Parame ters Appendix A SIP Per-Line Network Settings. Parameter – sip lineN proxy ip Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuratio n Files aastra.cfg, <ma c>.cfg Description The IP address of the SIP pro[...]

  • Page 396

    Operational, Basic, and Advanced Parameters A-54 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip linex backup proxy ip Backup Proxy Server (in Web UI) Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Fi les aastra.cfg, <mac>.cfg Description The IP address of the backup SIP proxy serv[...]

  • Page 397

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-5 5 Configuration Parame ters Appendix A Parameter – sip lineN outbound proxy port Outbound Proxy Port (in Web UI) Aastra Web UI Advanced Settin gs->Line 1 thru 9 Configuratio n Files aastra.cfg, <mac>.cfg Description The proxy port on the proxy server to whic[...]

  • Page 398

    Operational, Basic, and Advanced Parameters A-56 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip lineN registrar port Registrar Port (in Web UI) Aastra Web UI Advanced Settings-> Line 1 thru 9 Configuration Fil es aastra.cfg, <mac>.cfg Description The registrar's port number Format Integer [...]

  • Page 399

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-5 7 Configuration Parame ters Appendix A Parameter – sip linex backup registrar po rt Backup Registrar Port (in Web UI) Aastra Web UI Advanced Settings->Line N -> Basic SIP Network Settings Configuration Fi les aa stra.cfg , <mac>.cf g Description The backu[...]

  • Page 400

    Operational, Basic, and Advanced Parameters A-58 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Advanced SIP Settings Parameter – sip explicit mwi subscription Explicit MWI Subscription (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac> .cf[...]

  • Page 401

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-5 9 Configuration Parame ters Appendix A Parameter – sip session timer Session Timer (in Web UI) Aastra Web UI Advanced Settings->Gl obal SIP-> Advanced SIP Settings Configuratio n Files aastra.cfg, <mac>.cfg Description The time, in seconds, that the IP ph[...]

  • Page 402

    Operational, Basic, and Advanced Parameters A-60 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip T2 timer T2 Timer (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <ma c>.cfg Description This timer is a SIP transaction layer time[...]

  • Page 403

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-6 1 Configuration Parame ters Appendix A Parameter – sip transport protocol T r ansport Protocol (in Web UI) Aastra Web UI Advanced Setting s ->Global SIP-> Advanced SIP Settings Configurati on Files aastra.cfg, <mac>.cfg Description The protocol that the R[...]

  • Page 404

    Operational, Basic, and Advanced Parameters A-62 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip registration timeout retry timer Registration Timeout Retry Time r (in Web UI) Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Fi les aastra.cfg, <mac> .cfg Descr[...]

  • Page 405

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-6 3 Configuration Parame ters Appendix A RTP , Codec, DTMF Global Settings Parameter – sip use basic codecs Basic Codecs (in Web UI) Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Fi les aastra.cfg , <mac>.cf g Description Enables o[...]

  • Page 406

    Operational, Basic, and Advanced Parameters A-64 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – sip out-of-band dtmf Force RFC28 33 Out-of-Band DTMF (in Web UI) Aastra Web UI Advanced Settings->Glob al SIP->RTP Settings Configuration Fi les aastra.cfg, <ma c>.cfg Description Enables or disabl es[...]

  • Page 407

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-6 5 Configuration Parame ters Appendix A DTMF Per-Line Settings Parameter – sip dtmf method DTMF Method (in Web UI) Aastra Web UI Advanced Settings->Glo bal SIP->RTP Settings Configuratio n Files aastra.cfg, <mac>.cfg Description Sets the Dual-tone mu ltifr[...]

  • Page 408

    Operational, Basic, and Advanced Parameters A-66 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Silence Suppression Settings Parameter – sip silence suppression Silence Suppression (in Web UI) Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description Si[...]

  • Page 409

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-6 7 Configuration Parame ters Appendix A V oicemail Settings Parameter – sip lineN vmail Note: The value of " N " is 1 - 9 for 53i, 55i, 57i, 57i CT . Configur ation Files aastra.cfg , <mac>.cf g Description Use this parameter in the <mac >.cfg fi[...]

  • Page 410

    Operational, Basic, and Advanced Parameters A-68 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Directory Settings Parameter – directory 1 Directory List (in Web UI) Aastra Web UI Operation->Dire ctory Configuration Fi les aastra.cfg, <mac> .cfg Description The name of a directory list that you can down load f[...]

  • Page 411

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-6 9 Configuration Parame ters Appendix A Callers List Settings Call Forward Settings Parameter – callers list disabled Config uration Fil es aast ra.cfg, <mac> .cfg Description Enables or disable s the Callers List. If this parameter is set to 0, the Callers List[...]

  • Page 412

    Operational, Basic, and Advanced Parameters A-70 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Missed Calls Indicator Settings Parameter – missed calls indicator disabled Configuration Fil es aastra.cfg, <mac>.cfg Description Enables or disables the Mi ssed Calls Indicator . If the "missed calls indicator d[...]

  • Page 413

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-7 1 Configuration Parame ters Appendix A XML Settings Parameter – xml application URI XML Application URI (in Web UI) Aastra Web UI Operation->Softkeys and XML->Services Configura tion Fil es aast ra.cfg, <ma c>.cfg Description This is the XML application y[...]

  • Page 414

    Operational, Basic, and Advanced Parameters A-72 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – xml application post list XML Push Server List (Approved IP Addresses) (in Web UI) Aastra Web UI Advanced Settings->Configu ration Server Configuration Files aastra.cfg , <mac>.cf g Description The HTTP [...]

  • Page 415

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-7 3 Configuration Parame ters Appendix A Parameter – xml status scroll delay S tatus Scroll Delay (seconds) (in Web UI) Aastra Web UI Basic Settings->Preferences Configuration Fi les aastra.cfg, <mac> .cfg Description Specifies the length of time, in seconds, [...]

  • Page 416

    Operational, Basic, and Advanced Parameters A-74 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Action URI Settings Parameter – action uri startup Sta rt u p (in Web UI) Aastra Web UI Advanced Settings-> Action URI Configura tion Fil es aastra.cfg, <mac>.cfg Description Specifies the URI for which the phone ex[...]

  • Page 417

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-7 5 Configuration Parame ters Appendix A Parameter – action uri incoming Incoming Call (in Web UI) Aastra Web UI Advanced Settings->Action URI Configuration Fi les aa stra.cfg , <mac>.cf g Description Specifies the URI for which the p hon e executes a GET on w[...]

  • Page 418

    Operational, Basic, and Advanced Parameters A-76 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – action uri offhook Offhook (in Web UI) Aastra Web UI Advanced Settings->Action URI Configuration Fi les aa stra.cfg , <mac>.cf g Description Specifies the URI for which the p hon e executes a GET on when[...]

  • Page 419

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-7 7 Configuration Parame ters Appendix A Ring T one and T one Set Global Settings Parameter – ring tone Global Ring T one (in Web UI) Aastra Web UI: Basic Settings->Preferences->Ring T ones IP Phone UI Optio ns->T ones->Set Ring T one Configuration Files aa[...]

  • Page 420

    Operational, Basic, and Advanced Parameters A-78 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Ring T one Per-Line Settings Parameter – lineN ring tone Line N (in Web UI) Aastra Web UI: Ba sic Settings->Preferences->Rin g T ones Configuration Files aastra.cfg, <mac>.cfg Description Sets the type of ring to[...]

  • Page 421

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-7 9 Configuration Parame ters Appendix A S tuttered Dial T one Setting Call W aiting T one Setting Parameter – stutter disabled S tuttered Dial T one (in Web UI) Aastra Web UI: Basic Settings->Pr efere nces->General Configuration Fi les aastra.cfg , <mac>.c[...]

  • Page 422

    Operational, Basic, and Advanced Parameters A-80 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Priority Alert Settings For Sylantro Server only Parameter – prioity alerting ena bled Enable Priority Alerting (in Web UI) Aastra Web UI: Basic Settings-> Preferences-> Priority Alerting Settings Configuration Files a[...]

  • Page 423

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-8 1 Configuration Parame ters Appendix A Parameter – alert community 1 community-1 (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert community-1” [...]

  • Page 424

    Operational, Basic, and Advanced Parameters A-82 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – alert community 3 community-3 (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert community-3[...]

  • Page 425

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-8 3 Configuration Parame ters Appendix A Parameter – alert external alert external (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Setti ngs Configuration Fil es aastra.cfg, <mac>.cfg Description When an "alert external"[...]

  • Page 426

    Operational, Basic, and Advanced Parameters A-84 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – alert group alert group (in Web UI) Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Fi les aastra.cfg, <mac>.cfg Description When an "alert group" keywo[...]

  • Page 427

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-8 5 Configuration Parame ters Appendix A Parameter – alert priority alert priority (in Web UI) Aastra Web UI: Basic Settings-> Preferences-> Priority Alerting Settings Configuration Files aastra.cfg , <mac>.cfg Description When an "alert priority"[...]

  • Page 428

    Operational, Basic, and Advanced Parameters A-86 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Language Settings Parameter – language Webp age Language (in Web UI) IP Phone UI Options->Language Aastra Web UI Basic Settings-> Preferences-> Language Settings->Webpage Language Configuration Fi le aa stra.cfg [...]

  • Page 429

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-8 7 Configuration Parame ters Appendix A Language Pack Settings Parameter – language N Language N (in Web UI) Where “N” can be 1, 2, 3, or 4 Aastra Web UI Basic Settings-> Preferences-> Language Settings Configuration Fi le <ma c>.cfg Description The la[...]

  • Page 430

    Operational, Basic, and Advanced Parameters A-88 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A The following table identifies the language code to use fo r the IP phone lan guage packs. Language Codes (from S t andard ISO 639) The following table identifies the country codes to use for the IP phone language packs. Count[...]

  • Page 431

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-8 9 Configuration Parame ters Appendix A BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUT AN BOLIVIA BOSNIA AND HERZEGOVINA BOTSW ANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRIT ORY BRUNEI DARUSSALAM BULGARIA BURKINA F ASO BURUNDI BS BH [...]

  • Page 432

    Operational, Basic, and Advanced Parameters A-90 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC DK DJ DM DO ECUADOR EGYPT EL SAL V ADOR EQUA TORIAL GUINEA ERITREA ESTONIA ETHIOPIA EC EG SV GQ ER EE ET F ALKLAND ISLANDS (MAL VINAS) F AROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIA[...]

  • Page 433

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-9 1 Configuration Parame ters Appendix A ICELAND INDIA INDONESIA IRAN, ISL AMIC REPUBLIC OF IRAQ IRELAND ISLE OF MAN ISRAEL IT AL Y IS IN ID IR IQ IE IM IL IT JAMAICA JAP AN JERSEY JORDAN JM JP JE JO KAZAKHST AN KENY A KIRIBA TI KOREA, DEMOCRA TIC PEOPLE'S REPUBLIC [...]

  • Page 434

    Operational, Basic, and Advanced Parameters A-92 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A MACAO MACEDONIA, THE FORMER YUGOSLA V REPUBLIC OF MADAGASCAR MALA WI MALA YSIA MALDIVES MALI MAL T A MARSHALL ISLANDS MAR TINIQUE MAURIT ANIA MAURITIUS MA YOTTE MEXICO MICRONESIA, FEDERA TED ST A TES OF MOLDOV A, REPUBLIC OF M[...]

  • Page 435

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-9 3 Configuration Parame ters Appendix A P AKIST AN PA L A U P ALESTINIAN TERRITO RY , OCCUPIED PA N A M A P APUA NEW GUINEA PA R A G U AY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERT O RICO PK PW PS PA PG PY PE PH PN PL PT PR QA T AR QA RÉUNION ROMANIA RUSSIAN FEDER[...]

  • Page 436

    Operational, Basic, and Advanced Parameters A-94 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME A ND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOV AKIA SLOVENIA[...]

  • Page 437

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-9 5 Configuration Parame ters Appendix A UGANDA UKRAINE UNITED ARAB EMIRA TES UNITED KINGDOM UNITED ST A TES UNITED ST A TES MINOR OUTL YING ISLANDS URUGUA Y UZBEKIST AN UG TA AE GB US TM UY UZ V ANUA TU V atican City S tate VENEZUELA VIET NAM VIRGIN ISLANDS, BRITISH VIR[...]

  • Page 438

    Operational, Basic, and Advanced Parameters A-96 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Suppress DTMF Playback Setting Parameter – suppress dtmf playback Suppress DTMF Playba ck (in Web UI) Aastra Web UI Ba sic Settings->Preferences Configuration Fi les aastra.cfg, <mac>.cfg Description Enables and dis[...]

  • Page 439

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-9 7 Configuration Parame ters Appendix A Display DTMF Digit s Setting Parameter – display dt mf digits Display DTMF Digits (in Web UI) Aastra Web UI Ba sic Settings->Preferences->Ge neral Configuration Fi les aastra.cfg, <mac>.cfg Description Enables and di[...]

  • Page 440

    Operational, Basic, and Advanced Parameters A-98 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Intercom and Auto -Answer Settings Outgoing Intercom Settings Parameter – sip intercom type Ty p e (in Web UI) Aastra Web UI Basic Setting s->Preferences-> Outgoing Intercom Settings Configurat ion Files aastra.cfg, &l[...]

  • Page 441

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-9 9 Configuration Parame ters Appendix A Parameter – sip intercom prefix code Prefix Code (in Web UI) Aastra Web UI Basic Settings->Preferences-> Outgoing Intercom Settin gs Configuration Fi les aastra.cfg, <mac>.cfg Description The prefix to add to the pho[...]

  • Page 442

    Operational, Basic, and Advanced Parameters A-100 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Incoming Intercom Setting Auto-Answer Setting Parameter – sip intercom mute mic Microphone Mute (in Web UI) Aastra Web UI Basic Setting s->Preferences-> Incoming Inte rcom Settings Configurat ion Files aastra.cfg, <[...]

  • Page 443

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-101 Configuration Parame ters Appendix A Audio T r ansmit and Receive Gain Adjustment Settings Parameter – headset tx gain Configuration Fi les aastra.cfg, <mac>.cfg Description This is the increased (+db) or de creased (-db) amount of signal transmitted from the[...]

  • Page 444

    Operational, Basic, and Advanced Parameters A-102 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – handset tx gain Configuration Fil es aastra.cfg, <mac>.cfg Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party . The amo[...]

  • Page 445

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-103 Configuration Parame ters Appendix A Parameter – handsfree tx gain Config uration Fil es aastra.cfg, <mac>.cfg Description This is the increase d (+db) or decreased (-db) amount of signa l transmitted from the base microphone to the far-end party . The amount[...]

  • Page 446

    Directed Call Pickup (BLF or XML Call Interception) Settings Parameter – directed call pickup Directed Call Pickup (in Web UI) Aastra Web UI Basic Settings->Preferences ->Directed Call Picku p Settings Config uration Fil es aast ra.cfg, <mac> .cfg Description Enables or disable s the use of "directed call pickup" feature. Fo[...]

  • Page 447

    Operational, Basic, and Advanced Parameters 41-001160-00, Rev 01 Release 2.0 A-105 Configuration Parame ters Appendix A BLF Subscription Period Settings Parameter – sip blf subscription period BLF Subscription Period (in Web UI) Aastra Web UI Advanced Settin gs->Global SIP ->Advanced SIP Settings Configurat ion Files aastra.cfg, <mac>[...]

  • Page 448

    Hard Key Parameters A-106 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Hard Key Parameters This section provides the hard key settings you can use to enable and disable the Redial, Conf, an d Xfer keys on th e IP phone. Parameter – redial disabled Configuration Fi les aastra.cfg, <mac> .cfg Description Enables [...]

  • Page 449

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-107 Configuration Parame ters Appendix A Parameter – call transfer disabled Config uration Fil es aastra.cfg, <mac>.cfg Description Enables or disable s the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user . If this parameter is s[...]

  • Page 450

    Hard Key Parameters A-108 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A — S oftkey/Programmable Key/Feature Key Parameters This section provides the softkey and programmable key parameters you ca n configure on the IP phones. The followin g table provides the numb er of softkeys and programmable keys you can configure[...]

  • Page 451

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-109 Configuration Parame ters Appendix A *The 536EM expansion module consists of 36 softkeys. Y ou can have up to 3 expansion modules on an IP phone totaling 108 softkeys. V alid for 55i, 5 7i, and 57i CT phones. **The 560EM expansion module consists of 60 softkeys. Y ou can have up to 3 expans[...]

  • Page 452

    Hard Key Parameters A-110 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Softkey Settings for 55i, 57i, 57i CT The value of " N " for the following parameters is depen dent on the number of softkeys available on the55i, 57 i, and 57i CT models. See the table above for applicable values. Parameter – softkeyN t[...]

  • Page 453

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-111 Configuration Parame ters Appendix A callers list - Indicates the softkey and/or programmable ke y is set for accessing the Callers List. directory - Indicates the softkey an d/or programmable key is set for accessing the Di rectory List. intercom - Indicates the soft key and/or programmabl[...]

  • Page 454

    Hard Key Parameters A-112 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – softkeyN label Label (in Web UI) Aastra Web UI Operation- >Softkeys and XML Configuration Files aastra. cfg, <mac>. cfg Description The text label that displays on the IP phone for the softke y . The “ softkeyN label ” par[...]

  • Page 455

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-113 Configuration Parame ters Appendix A Parameter – softkeyN value Va l u e (In WEb UI) Aastra Web UI Operation->Softkeys and XML Configuratio n Files aa stra.cfg, <ma c>.cfg Description This is the value you assign to the softkey . The “ softkeyN v alue ” parameter can be set f[...]

  • Page 456

    Hard Key Parameters A-114 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – softkeyN line Line (in Web UI) Aastra Web UI Operation- >Softkeys and XML Configuration Fil es aastra.cfg , <mac>.cf g Description This is the line associated with th e so ftkey you are configuring. The number of applicable li[...]

  • Page 457

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-115 Configuration Parame ters Appendix A Parameter – softkeyN states Idle, Connected, Incoming, Outgoing, Busy (in Web UI) Aastra Web UI Operation- >Softkeys and XML Configuration Fil es aastra.cfg , <mac>.cf g Description Displays the status of the phone when a softkey is pressed. Y[...]

  • Page 458

    Hard Key Parameters A-116 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Range V alid values are: idle The phone is not being used . connected The line currently being displayed is in an active call (or the call is on hold) incoming The phone is ring ing. outgoing The user is dialing a n umber , or the far-end is ringing[...]

  • Page 459

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-117 Configuration Parame ters Appendix A Programmable Key Settin gs for 53i and 55i • The value of " N " for the following parameters is dependent on the number of programmable keys availab le on the 53i models. See the table on page 108 for the applicable values . Parameter – prg[...]

  • Page 460

    Hard Key Parameters A-118 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Default V alue Not Applicable Range none line speeddial dnd ("do not disturb" in the Aastra Web UI) blf list xml flash sprecode par k pickup lcr directory callers list conf xfer Example prgkey1 type: speeddial[...]

  • Page 461

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-119 Configuration Parame ters Appendix A Parameter – prgkeyN value Va l u e (in Web UI) Aastra Web UI Ope ration->Programmabl e Keys Configuration Fil es aastra.cfg, <mac>.cfg Description This is the value you assign to the programmable key . The “ prgkey N value ” parameter can [...]

  • Page 462

    Hard Key Parameters A-120 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – prgkeyN line Line (in Web UI) Aastra Web UI Operation->Programmabl e Keys Configuration Files aastra.cfg, <mac>.cfg Description This is the line associ ated wit h the programmable key you are configuring. The “ prgkeyN li ne[...]

  • Page 463

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-121 Configuration Parame ters Appendix A T op Softkey Settings for 57i and 57i CT Parameter – topsoftkeyN type T op Softkeys->T ype (in Web UI) Aastra Web UI Operation->Softkeys and XML Configuratio n Files aastr a.cfg, <mac>.cfg Description The type of softkey to configure. V ali[...]

  • Page 464

    Hard Key Parameters A-122 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A • callers list - Indicates the softkey is set for accessing the Callers List. • directory - Indicates the softkey is set for accessing the Directory List. • intercom - Indicates the softkey is set to be used as the Intercom key . • services [...]

  • Page 465

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-123 Configuration Parame ters Appendix A Parameter – topsoftkeyN label T op Softkeys->Label (in Web UI) Aastra Web UI Operation- >Softkeys and XML Configuration Files aastra. cfg, <mac>. cfg Description The text label that displays on the IP phone for the softke y . The “ topsof[...]

  • Page 466

    Hard Key Parameters A-124 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – topsoftkeyN value T op Softkeys->V alue (In WEb UI) Aastra Web UI Operation->Softkeys and XML Configuratio n Files aa stra.cfg, <ma c>.cfg Description This is the value you assign to the softkey . The “ topsoftkeyN value [...]

  • Page 467

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-125 Configuration Parame ters Appendix A Parameter – topsoftkeyN line T op Softkeys->Line (in Web UI) Aastra Web UI Operation- >Softkeys and XML Configuration Fil es aastra.cfg , <mac>.cf g Description This is the line associated with th e so ftkey you are configuring. The number [...]

  • Page 468

    Hard Key Parameters A-126 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Handset Feature Key Settings for the 57i CT Parameter – featurekeyN type Ty p e (in Web UI) Aastra Web UI Operation->Hand set Keys Configuratio n Files aastr a.cfg, <mac>.cfg Description The type of feature key to configure. V alid types [...]

  • Page 469

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-127 Configuration Parame ters Appendix A Range none line transfer conference public intercom directory callers list par k pickup flash Example featurekey1 type: line featurekey2 type: public featurekey3 type: park featurekey4 type: pickup Parameter – featurekeyN label Label (in Web UI) Aastra[...]

  • Page 470

    Hard Key Parameters A-128 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Exp ansion Module Key Settings for 536M (53i/55i) and 560M (57i/57i CT) Parameter – expmodX keyN type Ty p e (in Web UI) Aastra Web UI Operation-> Expansion Module N Configuratio n Files aastr a.cfg, <mac>.cfg Description The type of soft[...]

  • Page 471

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-129 Configuration Parame ters Appendix A Parameter – expmodX keyN value Va l u e (In WEb UI) Aastra Web UI Operation->Expansion Module N Configuratio n Files aa stra.cfg, <ma c>.cfg Description This is the value you assign to the softkey . The “ expmodX ke yN value ” parameter ca[...]

  • Page 472

    Hard Key Parameters A-130 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – expmodX keyN line Line (in Web UI) Aastra Web UI Operation- >Expansion Module N Configuration Fil es aastra.cfg , <mac>.cf g Description This is the line associated with th e so ftkey you are configuring. The number of applica[...]

  • Page 473

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-131 Configuration Parame ters Appendix A Locking Softkeys an d Programmable Keys Parameter – softkeyN locked Configuration Files aastra.cfg, <mac>.cfg Description Locks the speci fied sotkey o n the 55i, 57i, or 57i CT IP phone. Lo cking the key prevents a user from changing or configur[...]

  • Page 474

    Hard Key Parameters A-132 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Parameter – prgkeyN locked Configuration Files aastra.cfg, <mac>.cfg Description Locks the specified to p sotkey on the 53i or 55i IP phone. Locking the key prevents a user from changing or configuring the programmable key . When a key is lo[...]

  • Page 475

    Hard Key Parameters 41-001160-00, Rev 01 Release 2.0 A-133 Configuration Parame ters Appendix A Parameter – expmodX key N locked Configuration Files aastra.cfg, <mac>.cfg Description Locks the specified to p sotkey on the 5-Series Expansion Mo dule attached to the IP phone. Locking the key prevents a user from changing or configuring the so[...]

  • Page 476

    Advanced Operational Paramete rs A-134 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Advanced Operational Parameters The following parameters in this section allow the system admininstrator to set advanced operatio nal features on the IP phones. MAC Address/Line Nu mber This section provides the parameters you ca n set [...]

  • Page 477

    Advanced Operational Paramete rs 41-001160-00, Rev 01 Release 2.0 A-135 Configuration Parame ters Appendix A Blind T r ansfer Setting. Parameter – sip send line Send Line Numbe r in REGISTER Message (in Web UI) Aastra Web UI: Advanced Settings->Global SIP-> Advanced SIP Settings Config uration Fil es aa stra.cfg , <mac>.cfg Descriptio[...]

  • Page 478

    Advanced Operational Paramete rs A-136 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A Up date Caller ID Setting. Boot Sequence R ecovery Mode. Parameter – sip update callerid Configurati on Files aast ra.cfg, <mac> .cfg Description Enables or d isables the updating of the Caller ID information during a call. Form[...]

  • Page 479

    Advanced Operational Paramete rs 41-001160-00, Rev 01 Release 2.0 A-137 Configuration Parame ters Appendix A Single Call Restriction Parameter – two call support T wo Call Support (in Web UI) Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Fi les aastra.cfg, <mac>.cfg Description Enables or disabl es the single[...]

  • Page 480

    Troubleshooting Parameters A-138 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A T roubleshooting Parameters The following parameters in this section allow the system admininstrator to set logging and support settings for troubleshooting purposes. Log Settings Parameter – log ip Aastra Web UI Advanced Settings->Troub[...]

  • Page 481

    Troubleshooting Parameters 41-001160-00, Rev 01 Release 2.0 A-139 Configuration Parame ters Appendix A Parameter – log level Module Aastra Web UI Advanced Settings->Troubleshooting->Module Configuration Files aastra.cfg , <mac>.cf g Description Specifies the seve rity level of the logs to be reported to a log file. When this parameter[...]

  • Page 482

    Troubleshooting Parameters A-140 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix A[...]

  • Page 483

    41-001160-00, Rev 01 Release 2.0 B-1 Appendix B Appendix B Configuration Server Setup About this appendix Introduction This appendix describes how to setup th e T FTP protocol configuration server in your network. T opics This appendix covers the f ollowing topics: To p i c Page Configuration Server Protocol Setup page B-2 TFTP Server Set-up page B[...]

  • Page 484

    Configuration Server Pr otocol Setup B-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix B Configuration Server Protocol Setup TFTP Server Set-up There are a number of TFTP servers av ailable. PumpKIN is one of such TFTP servers. Use the keywords “p umpkin TFTP server” on Googl e and you should get the web site wh er e y[...]

  • Page 485

    Configuration Server Pr otocol Setup 41-001160-00, Rev 01 Release 2.0 B-3 Configuration Server Setup Appendix B If you want to prevent users from wr iting files to the directory select the “Deny all requests” in the “W rite Request Behavior” category . Click the OK button after yo u have entered a l l the required information. All the firmw[...]

  • Page 486

    [...]

  • Page 487

    41-001160-00, Rev 01 Release 2.0 C-1 Appendix C Appendix C Configuring the IP Phone at the Asterisk IP PBX About this appendix Introduction This appendix describes how to setup a u ser ’ s phone with an extension to make and receive calls using the Asterisk as the PBX. T opics This appendix covers the f ollowing topics: To p i c Page IP Phone at [...]

  • Page 488

    IP Phone at the Asterisk IP PBX C-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix C IP Phone at the Asterisk IP PBX The following configur ation illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with t[...]

  • Page 489

    IP Phone at the Asterisk IP PBX 41-001160-00, Rev 01 Release 2.0 C-3 Configuring the IP Phone at the Asterisk IP PBX Appendix C ;able to use it. In this examp le' sip' is u sed. Y ou can use ;whatever you like, but make sur e they ar e the same, you will ;need to make an entry in your extensions.conf file (which we ;will get to later) con[...]

  • Page 490

    [...]

  • Page 491

    41-001160-00, Rev 01 Release 2.0 D-1 Appendix D Appendix D Sample Configuration Files About this appendix Introduction This appendix provides sample co nfigura tion files for the 57i, 57i CT , and 53i. T opics This appendix covers the f ollowing topics: To p i c Page Sample Configuration Files page D-2 57i Sample Configuration File page D-2 57i CT [...]

  • Page 492

    Sample Configuration Files D-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D Sample Configuration Files This section consists of the sample conf iguration files necessary to configure t he IP phones. The general format is simila r to configuration files used by several Unix-based programs. Any text followi ng a number si[...]

  • Page 493

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-3 Sample Configuration Files Appendix D # The Aastra 57i, 57iCT, and 53i phones will download 2 # configuration files from t he TFTP server while restarting, the # "aastra.cfg" file and the "<mac>.cfg" file. These two configuratio n # files can be used to confi [...]

  • Page 494

    Sample Configuration Files D-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D # Network Settings ## = = = = = = = = # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depend ing on you DHCP server configuration you # may still have to set the dns address. #ip: # This value is uni que to[...]

  • Page 495

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-5 Sample Configuration Files Appendix D # NAT device between the se rver and the phone, then you must set the # following two parameters for the phone to function correctly. #sip nortel nat support: 1 # 1 = enabled #sip nortel nat timer: 60 # seconds between keep alive messages # Option [...]

  • Page 496

    Sample Configuration Files D-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D ## = = = = = = = = = = = = = = = # Notes: This section define s which server the phone retrieves new # firmware images and config uration files from. Three protocols are # supported TFTP, FTP and HT TP download protocol: TFTP # valid values are [...]

  • Page 497

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-7 Sample Configuration Files Appendix D # # (1) The entered number i s an exact match in the dial plan # (2) The "#" symbol has b een pressed # (3) A timeout occurs # # The dial plan is a regula r expression that supports the following # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : ma[...]

  • Page 498

    Sample Configuration Files D-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D #sip dial plan terminator: 1 # enable sending of the "#" symbol to # to the proxy in the dial string #--------------------------- --------------------------------------- # General SIP Settings # = = = = = = = = = = = #sip session timer[...]

  • Page 499

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-9 Sample Configuration Files Appendix D sip screen name: Joe Smith # the name display on the phone's scre en sip user name: 4256 # the phone number sip display name: Joseph Smi th # the caller name sent out when making # a call. sip vmail: *78 # the number to reach voicemail on sip [...]

  • Page 500

    Sample Configuration Files D-10 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D sip line3 vmail: *78 # configure line 5 (a soft k ey line) as an ordinary line # of a test server sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 555100[...]

  • Page 501

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-1 1 Sample Configuration Files Appendix D # with it as seen here in t he default softkey settings. # SOFTKEY TYPES: "line", "s peeddial", "blf", "list", "dnd" # SOFTKEY LABEL: Alpha nume ric name for the softkey. The maximum # number of c[...]

  • Page 502

    Sample Configuration Files D-12 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D softkey8 line: 1 # list softkey11 type: list softkey12 type: list 57i CT Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 57iCT # Notes: # # The general format used he [...]

  • Page 503

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-1 3 Sample Configuration Files Appendix D # "aastra.cfg" file and the "<mac>.cfg" file. These two configuratio n # files can be used to confi gure all of the settings of the phone wit h # the exception of assigning a static IP address to a phone and line # setti[...]

  • Page 504

    Sample Configuration Files D-14 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D # Network Settings # ================ # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depend ing on you DHCP server configuration you # may still have to set the dns address.[...]

  • Page 505

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-1 5 Sample Configuration Files Appendix D #ip: # This value is uni que to each phone on a server # and should be set in the "<mac>.cfg" file if # setting this manu ally. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ==================== #time serv[...]

  • Page 506

    Sample Configuration Files D-16 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D #sip nortel nat timer: 60 # seconds between keep alive messages # Option 2: # # If you are using a sessio n border controller, you should set the # outbound proxy to the ses sion border controller address #sip outbound proxy: sbc.aas tra.com #[...]

  • Page 507

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-1 7 Sample Configuration Files Appendix D # Notes: This section define s which server the phone retrieves new # firmware images and config uration files from. Three protocols are # supported TFTP, FTP and HT TP download protocol: TFTP # valid values are TFTP, FTP and HTTP ## TFTP server [...]

  • Page 508

    Sample Configuration Files D-18 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D # As you dial a number on t he phone, the phone will initiate a call # when one of the following conditions are meet: # # (1) The entered number i s an exact match in the dial plan # (2) The "#" symbol has b een pressed # (3) A timeo[...]

  • Page 509

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-1 9 Sample Configuration Files Appendix D # with a 0 or 1, any 5 digit number # beginning with a number between 2 and 8 # (inclusive) or a 12 digit number # beginning with 91 #sip dial plan terminator: 1 # enable sending of the "#" symbol to # to the proxy in the dial string #-[...]

  • Page 510

    Sample Configuration Files D-20 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D # L1 to L4 on the 57i an d 57iCT # L1 to L3 on the 53i # # These can be over-ridden on a per-line basis using the per-line # settings. # # See the Admin Guide for a detailed explaination of how this works sip screen name: Joe Smith # the name [...]

  • Page 511

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-2 1 Sample Configuration Files Appendix D # configure line 3 as the su pport Broadsoft SCA line # - the proxy and registra r settings are taken from the global # settings above sip line3 screen name: Suppo rt sip line3 user name: 4000 sip line3 display name: Aast ra Support sip line3 aut[...]

  • Page 512

    Sample Configuration Files D-22 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/c all appearances should be done in the # "<mac>.cfg" file, since th ese are unique to each phone. # Notes: # # There are a maximum of[...]

  • Page 513

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-2 3 Sample Configuration Files Appendix D softkey2 type: speeddial softkey2 label: "Call Return " softkey2 value: *69 # DND Key softkey4 type: dnd softkey4 label: DND # Line appearance softkey6 type: line softkey6 label: Test 1 softkey6 line: 5 # blf softkey8 type: blf softkey8[...]

  • Page 514

    Sample Configuration Files D-24 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D # aastra.cfg or the <mac>.c fg files. # # The feature keys are disp layed when the user presses the F button # on the cordless phone's h and set. If any changes to the features # keys are made using these parameters the feature keys[...]

  • Page 515

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-2 5 Sample Configuration Files Appendix D Feature key 0 Gr label: "Gr- Line 1" # German label for the key. Displayed when the phone's language # is set to use German Feature key 0 It label: "It- Line 1" # Italian label for the key . Displayed when the phone'[...]

  • Page 516

    Sample Configuration Files D-26 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D # 58 - Menu (Options) # 59 - Feature Key # 60 - Redial # 61 - Directory # 62 - Callers' list # 63 - Services # 86 - Icom #Feature key 0 base event: 1 # Indicates a corresponding action to perform on the base set when # the "Feature k[...]

  • Page 517

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-2 7 Sample Configuration Files Appendix D Feature key 0 hs event: 7 Feature key 0 base event: 1 Feature key 1 En label: "Con f." Feature key 1 Fr label: "Fr- Conf." Feature key 1 Sp label: "Sp- Conf." Feature key 1 control: 1 Feature key 1 hs event: 8 Featur[...]

  • Page 518

    Sample Configuration Files D-28 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D Feature key 5 hs event: 62 Feature key 5 control: 1 Feature key 5 base event: 13 Feature key 6 En label: "Top " Feature key 6 Fr label: "Fr- Top" Feature key 6 Sp label: "Sp- Top" Feature key 6 hs event: 17 Featur[...]

  • Page 519

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-2 9 Sample Configuration Files Appendix D 53i Sample Configuration File # Sample C onfiguratio n File #= = = = = = = = = = = = = = = = = = = = = # Date: October 26 th, 2005 # Phone Model: 53i # Notes: # # The general form at used here is simil ar to configuration files # used by several [...]

  • Page 520

    Sample Configuration Files D-30 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D # The "aastra.cf g" file configu res the settings serve r wide, while # the "<ma c>.cfg" fil e configures only the ph one with t he MAC # address for which t he file is na med (for ex ample, # "00085d0 304f4.cfg&[...]

  • Page 521

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-3 1 Sample Configuration Files Appendix D #ip: # This value is unique to each phone on a serv er # and should be set in th e "<mac>.cf g" file if # setting th is manually. #subnet mask: #default g ateway: #dns1: #dns2: # Time Ser ver Setting s # =========== ========== #ti[...]

  • Page 522

    Sample Configuration Files D-32 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D #sip nortel nat ti mer: 60 # seconds between keep alive me ssages[...]

  • Page 523

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-3 3 Sample Configuration Files Appendix D # Option 2: # # If you are using a session bord er controll er, you sh ould set th e # outboun d proxy to the session b order contr oller addr ess #sip outbound proxy: sbc.aast ra.com #sip outbo und proxy p ort: 0 # a value of 0 enables S RV # l [...]

  • Page 524

    Sample Configuration Files D-34 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D[...]

  • Page 525

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-3 5 Sample Configuration Files Appendix D ## TFTP se rver settin gs tftp serv er: 192.168 .0.130 #alternate tftp serve r: #use alter nate tftp s erver: 1 # If yo ur DHCP ser ver assign s # a TFTP s erver addr ess which # you do n ot use, yo u can use # the alte rnate tftp server. ## FTP [...]

  • Page 526

    Sample Configuration Files D-36 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D #[...]

  • Page 527

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-3 7 Sample Configuration Files Appendix D # 0,1,2 ,3,4,5,6,7, 8,9,*,# : ma tches the k eypad symb ols # x : ma tches any d igit (0... 9) # + : ma tches 0 or more repet itions of t he # : p revious exp ression # [] : ma tches any n umber insi de the brac kets # : c an be used with a "[...]

  • Page 528

    Sample Configuration Files D-38 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D # General SIP Sett ings # =========== =========== #sip sessi on timer: 3 0 # enab le support of RFC4028 , the defau lt # valu e of 0 disa bles this functionali ty #sip trans port protoc ol: 0 # use UDP (1), TC P (2) or b oth (0) for # sip mess[...]

  • Page 529

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-3 9 Sample Configuration Files Appendix D sip auth n ame: jsmith # accoun t used to a uthenticat e user sip passwo rd: 12345 # p assword for authentic ation accou nt sip mode: 0 # l ine type: # 0 - generi c, # 1 - BroadS oft SCA li ne # 2 - Nortel line sip proxy ip: proxy.a astra.com # I[...]

  • Page 530

    Sample Configuration Files D-40 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix D sip line5 screen name : Test 1 sip line5 user name: 5551001 sip line5 displa y name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5 551001 sip line5 mode: 0 sip line5 proxy ip : 10.50.10.10 2 sip line5 proxy po rt: 5060 sip line5 re[...]

  • Page 531

    Sample Configuration Files 41-001160-00, Rev 01 Release 2.0 D-4 1 Sample Configuration Files Appendix D # PRGKEY VALUE: If prgkey type i s a speeddi al, any DT MFs (from # 0 - 9, *, "#") o r a comma ( ,) for 500 ms pause an d # 'E' for On-hook can be set for the va lue. # If prgkey type i s blf it is the exten sion you wa nt # t[...]

  • Page 532

    [...]

  • Page 533

    41-001160-00, Rev 01 Release 2.0 E-1 Appendix E Appendix E Sample BLF Softkey Settings About this appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft Broad W orks server . T opics This appendix covers the f ollowing topics: To p i c Page Sample BLF Softkey Settings page E-2 Asteris[...]

  • Page 534

    Sample BLF Softkey Settings E-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix E Sample BLF Softkey Settings Asterisk BLF The following are sample softkey and prog rammable key config urations to enable Asterisk BLF support on Aastra IP phones. 57i and 57i CT Configuration Para meters for Asterisk BLF softkey1 type: blf sof[...]

  • Page 535

    Sample BLF Softkey Settings 41-001160-00, Rev 01 Release 2.0 E-3 Sample BLF Softkey Settings Appendix E BroadSoft BroadWorks BLF The following are sample softkey and prog rammable key config urations to enable Broadsoft BroadW orks Busy Lamp Field support on Aa stra IP phones. 57i and 57i CT Configuration Parameters for Bro adsoft BroadWorks BLF so[...]

  • Page 536

    [...]

  • Page 537

    41-001160-00, Rev 01 Release 2.0 F-1 Appendix F Appendix F Sample Multiple Proxy Server Configuration About this appendix Introduction This appendix provides a sample multiple proxy server configuration. T opics This appendix covers the f ollowing topics: To p i c Page Multiple Proxy Server Configuration page F-2[...]

  • Page 538

    Multiple Proxy Serv er Configuration F-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix F Multiple Proxy Serv er Configuration Multiple proxy servers can be configured in the aastra.cfg file or the <mac>.cf g file. In the example below , the default proxy setting is used if no specific setting is specified in the line[...]

  • Page 539

    Multiple Proxy Serv er Configuration 41-001160-00, Rev 01 Release 2.0 F-3 Sample Multiple Proxy Se rver Configuration Appendix F Continued..... #line 2 sip line2 auth name: sip line2 password: sip line2 mode: 0 sip line2 user name: sip line2 display name: sip line2 screen name: #line 3 sip line3 auth name: sip line3 password: sip line3 mode: 0 sip [...]

  • Page 540

    [...]

  • Page 541

    41-001160-00, Rev 01 Release 2.0 G-1 Appendix G Appendix G Creating an XML Application About this appendix Introduction This appendix provides info rmation required to create an XML application for use on the IP phones. T opics This appendix covers the f ollowing topics: To p i c Page How to Create an XML Application page G-3 XML format page G-3 Cr[...]

  • Page 542

    About this appendix G-2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G XML Image Objects (55i, 57i/57i CT only) page G-31 Attributes/Options to Use with XML Objects page G-25 HTTP Post page G-45 XML Schema File page G-48 To p i c Page[...]

  • Page 543

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-3 Creating an XML Application Appendix G How to Create an XML Application Overview This Appendix describes how to create an XML application for your IP phones. Sections in this appendix include: • XML format • Creating XML Objects • Creating Custom Softkeys • HTTP Post • [...]

  • Page 544

    How to Create an XML Application G-4 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G Creating XML Object s This section describes how to create XML objects. The IP phone XML API su pport s the following proprietary objects that allow for the customization of th e IP phon e’ s display . • T ext Menu Object (Menu Screens[...]

  • Page 545

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-5 Creating an XML Application Appendix G Creating Custom Softkeys Developers can link arbitrary URIs to softkeys in the XML screens and can invoke softkey behavior to each XML scr een type (T ext Menu, T ext Screen, User Input, Directory). A develo per can define up to six softkey [...]

  • Page 546

    How to Create an XML Application G-6 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G T ext Menu Object (Menu Screens) The T ext Menu obje ct allows appl ication developers to create a numerical list of menu items on the I P phones. The go-to line support, arrow indicator , and scroll key support are built into these object[...]

  • Page 547

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-7 Creating an XML Application Appendix G XML example : <AastraIPPhoneTextMenu> <Title>Phone Services</Title > <MenuItem base = "http://10. 50.10.53/"> <Prompt>Traffic Reports</Pro mpt> <URI> rss_to_xml.pl</URI> </MenuItem[...]

  • Page 548

    How to Create an XML Application G-8 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G T ext Screen Object (T ext Screens) The screen object can be used to display text. The screen word w raps appropriately and can scroll to dis p lay a message longer then four lines. Implement ation The following is ho w you would implement[...]

  • Page 549

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-9 Creating an XML Application Appendix G XML Screen Example : T ext Screen Format Object (for T ext Screens) The AastraIPPhoneFormattedT extScreen object allows you to specify a format for the text that displays in the LCD wind ow on the ph one. Using this objec t, you can specify [...]

  • Page 550

    How to Create an XML Application G-10 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G • The third block disp lays below the secon d block. By default, the third bl ock displays static text, and takes up wh atever lines remain blank on the LCD screen. Using the AastraIPPhoneFormattedT extScree n object, the display trunc[...]

  • Page 551

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-11 Creating an XML Application Appendix G XML Example : The following is an example of usin g the AastraIPPhoneFormattedT extScreen object with a static line at the top and bottom blocks and 2 sc rolling lines in the middle block. <AastraIPPhoneFormattedTextS creen> <Line [...]

  • Page 552

    How to Create an XML Application G-12 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G IP Phone 53i Note: Y ou can view all 5 lines at once on the 55i, 57i and 57i CT IP phones. Y ou can view only 2 lines at a ti me (up to 5 lines) on the 5 3i IP phone. A line of static text This block can scroll[...]

  • Page 553

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-13 Creating an XML Application Appendix G UserInput Object (User Input Screens) The UserInput object allows application developers create screens for which the user can input text where applicable. (Lin e 1 is a title, Line 4 is an input prompt, and Line 5 is an input field). The I[...]

  • Page 554

    How to Create an XML Application G-14 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G XML Description : <AastraIPPhoneInputScreen ty pe = "IP/string/number" password = "yes/no" destroyOnExit = "ye s/no"> <!-password attribute is opt ional and set to "no" by defaultà <!-[...]

  • Page 555

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-15 Creating an XML Application Appendix G XML Example : <AastraIPPhoneInputScreen ty pe = "IP"> <Title>Proxy Server</Title> <Prompt>Server IP:</Prompt> <URL>http://10.50.10.53/scri pt.pl</URL> <Parameter>proxy</Parameter&[...]

  • Page 556

    How to Create an XML Application G-16 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G Implement ation (Number) The following is ho w you would implement the UserIn put object using Numbers. Softkeys : • 1=Backspace, • 5=Cancel, •6 = D o n e XML Example : <AastraIPPhoneInputScreen ty pe = "number"> &l[...]

  • Page 557

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-17 Creating an XML Application Appendix G Implement ation (S tring) The following is how yo u would implement t he UserInput object using Strings in XML. Softkeys : • 1=Backspace, •2 = D o t , • 3=T ri-Mode key , • 4=Nextspace, • 5=Cancel, •6 = D o n e XML Example : <[...]

  • Page 558

    How to Create an XML Application G-18 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G UserInput Object for T ime and Date Format s (User Input Screens) The AastraIP PhoneInputScr een object allows you to specify US ( (HH:MM:SS am/pm and MM/DD/YYYY) or International (HH:MM:SS and DD/MM/YYYY) time/date formats for an XML us[...]

  • Page 559

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-19 Creating an XML Application Appendix G IP Phones 55i, 57i/57i CT IP Phone 53i International T ime <AastraIPPhoneInputScreen ty pe="timeInt"> <Title>Int Time</Title> <Prompt>Enter Current Ti me:</Prompt> <Parameter>Time</Paramet er[...]

  • Page 560

    How to Create an XML Application G-20 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G United S tates Date <AastraIPPhoneInputScreen ty pe="dateUS"> <Title>US Date</Title> <Prompt>Enter Birthday:< /Prompt> <Parameter>Date</Paramet er> <Default>12/22/1980</Def aul[...]

  • Page 561

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-21 Creating an XML Application Appendix G Directory Object (Dir ectory List Screen) (57i only) The Director y object allows you to browse an online direct ory in real time. It displays an automatically nu mbered list of contacts. By selecting a cont act with the cursor , the con ta[...]

  • Page 562

    How to Create an XML Application G-22 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G XML Example : <AastraIPPhoneDirectory next ="more.xml" previous="back.xml"> <Title>My Directory</Title> <MenuItem> <Prompt>57i - John Doe 1</Pr ompt> <URI> 10.50.10.49</URI[...]

  • Page 563

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-23 Creating an XML Application Appendix G S t atus Message Obj ect (Idle Screen) The IP phones support an XML AastraIPPhoneS tatus object for displa ying status messages on a single designated line on the phone’ s idle screen. The messages display when the server push es XML info[...]

  • Page 564

    How to Create an XML Application G-24 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G XML Examples Example 1 : The following is an example of using the AastraIPPhoneS tatus object: <AastraIPPhoneStatus> <Session>abc12345</Session> <Message index="3">Server si de call forwarding disabled&l[...]

  • Page 565

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-25 Creating an XML Application Appendix G Execute Commands Object (for executing XML commands) An AastraIPPhoneExecute object on the IP ph ones allows the phone to execute commands using XML. The phones sup port the following execute object commands: • Reset - This command waits [...]

  • Page 566

    How to Create an XML Application G-26 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G The following example shows an Aast raIPPhoneExecute object using the Reset command: <AastraIPPhoneExecute> <ExecuteItem URI="Command: R eset"/> </AastraIPPhoneExecute> The followi ng example shows the Aa stra[...]

  • Page 567

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-27 Creating an XML Application Appendix G Dynamic Configuration Object (to pu sh a configuration to the phone) The IP phones provide an XML feature that allows you to mak e configuration changes to the phone that take affect im mediately , without having to reboot the phone. This f[...]

  • Page 568

    How to Create an XML Application G-28 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G XML Example: The followin g is an exam ple of an XM L co nfiguration script that creates a softkey you can press on the IP phone to push t he configuration from the server to the phone: <AastraIPPhoneConfiguration> <ConfigureIte[...]

  • Page 569

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-29 Creating an XML Application Appendix G Dynamic Configuration Parameters The following table iden tifies which configuratio n parameters change dynamically when using XML configuration scripts to push th e configuration to the phone. Dynamic Configuration Parameters softkeyN type[...]

  • Page 570

    How to Create an XML Application G-30 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G *Changes to subscriptions (BLF or BLA) require a reboot. **This parameter is dynamic so a user can’t access it or a dd to it. However , you need to reboot the phone to clear the list. *** Y ou need to reboot the phone to download new d[...]

  • Page 571

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-31 Creating an XML Application Appendix G XML Image Object s (55i, 57i /57i CT only) The 55i and 5 7i/57i CT IP pho nes provide an XML feature that allows you to load images in XML applications that displa y to the LCD screen. The following table describes the three types of image [...]

  • Page 572

    How to Create an XML Application G-32 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G Y ou can include images with an XML object in two ways: • Using pixel data stored with specified tags • Using an internal bitmap loaded via a specified URI The following paragra phs describe each of the image objects and how you can [...]

  • Page 573

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-33 Creating an XML Application Appendix G XML Example : The XML script fo r the AastraIPPhoneImageScr een object is as follows: <AastraIPPhoneImageScreen> <Image verticalAlign = "top,middle ,bottom,'pixel'", horizontalAlign = " left,middle,right,&a[...]

  • Page 574

    How to Create an XML Application G-34 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G AastraIPPhoneImageMenu The AastraIPPhoneImageMenu object allows you to use a bitmap image to display as a menu. Each menu item is linked to a keypad key (0-9, *, #). Y ou can use this type of image object when you want to display menu ch[...]

  • Page 575

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-35 Creating an XML Application Appendix G Each URI is appended to the “base” URI if one exists. The default softkey is a “Done” key at the bottom right position . It is a parse error if two URIs specify the same index. XML Screen Example : Note: This object supports the des[...]

  • Page 576

    How to Create an XML Application G-36 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G AastraIPPhoneT extMenu (Icon Menu) The AastraIPPhoneT extMenu (Icon Menu) object is identical to the “T ext Menu Object (Menu Screens)” described on page 6 , except a small icon image appears after the menu number and before the te x[...]

  • Page 577

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-37 Creating an XML Application Appendix G XML Screen Example : Using the <IconList> Y ou can incorporate the use of an <IconList> attribute in the XML script to define the images you will use wi th th e AastraIPPhoneT extMenu object. After you define the icons in th e &[...]

  • Page 578

    How to Create an XML Application G-38 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G Y ou can use one or both ways to load images within the same XML script. The softkey icons disp lay at the edge of th e screen. Any XML object that supports softkeys can support the optional <IconList> tag. XML Example : The follow[...]

  • Page 579

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-39 Creating an XML Application Appendix G XML Screen Example: IP Phone Internal Icon Images The IP phones have internal icon im ages you can use when specifying the “Icon:<uri name>” attribute in the <I conList>. The followi ng table lists the internal icons you can[...]

  • Page 580

    How to Create an XML Application G-40 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G ArrowUp ArrowDown ArrowsUpandDown FilledCircle EmptyCircle Envelope Prohibit Square Ellipse T ailArrowUp T ailArrowDown URI Name Displa ys this:[...]

  • Page 581

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-41 Creating an XML Application Appendix G Attributes/Options to Use with XML Object s Beep Attribute (configurable via XML object s, config files, or Aastra W eb UI) Y ou can enable or disable a “Beep” option to indicate a status on the phon e using the Status Message object (A[...]

  • Page 582

    How to Create an XML Application G-42 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G T imeout Attribute (configurable via XML object s only) The XML “ Tim eo u t ” attribute allows you to specify a timeout value for the LCD screen display . Y ou must use the “ Tim e o ut ” aattribute in the ROOT . When the phone [...]

  • Page 583

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-43 Creating an XML Application Appendix G LockIn Attribute (configurable via XML object s only) The XML “ LockIn” attribute allows you to sp ecify whether or not the information on the LCD screen stays disp layed when other events occur (such as pressing buttons on the keypad).[...]

  • Page 584

    How to Create an XML Application G-44 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G CancelAction Attribute (configurable via XML object s only) The XML “ cancel Action” attribute allows you to specify a URI that a GET is executed on when the user presses the default CANCEL key . Y ou can add this optional feature at[...]

  • Page 585

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-45 Creating an XML Application Appendix G HTTP Post In addition to initiating a request to an XML applicati on from the Services menu, an HTTP server can push an XML object to the phone via HTTP Post. The phone parses this object immediately upon recei pt a nd displays the informat[...]

  • Page 586

    How to Create an XML Application G-46 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G Example 2 : Below is a sample php source code whic h sends an XML object to an Aastra phone. <?php # function push2phone($server, $phone,$data) { # url-encode the xml object $xml = "xml=".urlencode($dat a); $post = "POS[...]

  • Page 587

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-47 Creating an XML Application Appendix G HTTP Refresh Header Y ou can use an HTTP refresh header w ith the XML screen objects on the IP phones. This feature provides the following: • All current XML screen objects have the ability to be refr eshed by adding a Refresh and URL set[...]

  • Page 588

    How to Create an XML Application G-48 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G HTTP Language Header Y ou can use an HTTP language header w ith the XML screen objects on the IP phones. By including the language in formation in the HTTP header , the HTTP GET includes the phon e model, the firmware and the MAC address[...]

  • Page 589

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-49 Creating an XML Application Appendix G </xs:element> </xs:sequence> <xs:AastraIPPhoneTextScreen LockIn=" yes" default="no"> <xs:simpleType> <xs:restriction base="xs:str ing> <xs:pattern value="yes|no"/> </[...]

  • Page 590

    How to Create an XML Application G-50 41-001160-00 , Rev 01 Release 2.0 IP Phone Administra tor Guide Appendix G <xs:sequence> <xs:element name="Title" /> <xs:element name="Prompt" /> <xs:element name="URL" /> <xs:element name="Paramet er" /> <xs:element name="Default &qu[...]

  • Page 591

    How to Create an XML Application 41-001160-00, Rev 01 Release 2.0 G-51 Creating an XML Application Appendix G </xs:sequence> </xs:complexType> </xs:element> </xs:sequence> <xs:attribute name="destro yOnExit" default="no"> <xs:simpleType> <xs:restriction base="xs :string"> <x[...]

  • Page 592

    [...]

  • Page 593

    41-001160-00, Rev 01 Release 2.0 -1 Limited W arranty Limited W arranty Aastra T elecom warrants this product agai nst defects and malfunctions during a one (1) year period from the date of orig inal purchase. If there is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive remedy , either repair or replace the teleph[...]

  • Page 594

    -2 41-001160-00, Rev 01 Release 2.0 IP Phone Administra tor Guide Limited W arranty W arranty Repair Services Should the set fai l during the warranty period: In North America, please call 1-800-5 74-161 1 for further information. Outside North America , contact your sales representa tive for return instructions. Y ou will be responsible for shippi[...]

  • Page 595

    41-001160-00, Rev 01 Release 2.0 Index-1 Index A Aastra W eb UI advanced settin gs description 13 . basic settings description 13 . enabling and disabling 14 . operation description 12 . status description 12 . Administration Guide, for IP phone xi v . administrator options 1 . auto-answer 142 . about 142 . auto-resync mode 24 . time 24 . B beeping[...]

  • Page 596

    Index-2 41-001160-00, Rev 01 Release 2.0 Index XML push server list 24 . configuration server settings 23 . D DHCP 4 . configuring 5 . not using 4 . using 4 . dial plan configuring 140 . dial plan terminator overview 139 . dial plan, emergency 12 . dial plans overview 137 . dial tones, stuttered about 160 . configuring 160 . DiffServ QoS 32 . Direc[...]

  • Page 597

    41-001160-00, Rev 01 Release 2.0 Index-3 Index I Installation Guide, for IP phone xiv . intercom feature configuring 143 . incoming calls 143 . outgoing calls 142 . IP phone UI 2 . L language overview 164 . specifying on IP phone 167 . language pack settings 87 . language settings 86 . last call return 23 . last call return (lcr) configuring 86 . h[...]

  • Page 598

    Index-4 41-001160-00, Rev 01 Release 2.0 Index BLF subscription period 105 . blind transfer setting 135 . boot sequence recover mode 136 . call forward settings 69 . Callers List sett ings 69 . configuration server 11 . dial plan 37 . directed call pickup 104 . directory settings 68 . DSCP 27 . DTMF digits 97 . DTMF per-line settings 65 . emergency[...]

  • Page 599

    41-001160-00, Rev 01 Release 2.0 Index-5 Index ring tones 148 . configuring 151 . RT P configuring 56 . , 60 . silenace suppression 59 . R TP port 56 . R TP settings 19 . Basic Codecs 19 . customizing Codec preferen ce list 19 . DTMF method 19 . forcing RFC2833 out-of-band DTMF 19 . silence suppression 19 . S SBG and ALG proxy 19 . scrolling, statu[...]

  • Page 600

    Index-6 41-001160-00, Rev 01 Release 2.0 Index V VLAN configuring 31 . DSCP Range 33 . priority mapping 33 . voicemail configuring 11 3 . overview 11 3 . using 11 5 . W warranty 1 . warranty exclusions 1 . X Xfer key , enabling/disabling 18 . XML configuring 122 . configuring on IP phone 12 1 . customized services 11 6 . overview 11 6 . push reques[...]

  • Page 601

    [...]

  • Page 602

    SIP IP Phone Administrator Guide Models 53i, 55i, 57 i, and 57i CT © 2007 Aastra T elecom Inc. If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our we bsit e at www .aastra.com or call 1-800-574-161 1 for technical assistance. 41-001 160-00 Rev 01 Release 2.0 January 2007[...]