3Com 9400 manual

® http://www.3com.com/ C or eBu ilde r ® 94 00 Getti ng St art ed Guide P art No. 10 01 31 43 Publ ish ed Au gus t 1999[...]

3Com C orporati on ■ 5400 Bayf r ont Pl aza ■ Santa Clara , Cal ifornia ■ 95052- 8145 Copyright © 1999, 3Com Co rporation. All ri ghts reserved. N o part of this doc umen t ati on may b e r epr oduc ed in a ny form or by a ny mean s or use d to make an y d erivative work (such as tra nslation, tr a n sfo rm ation, or ad a p tation) without w[...]

EMC DIRECTIVE COMPLIANCE This equi p m e n t was tested a n d found to conform to th e Cou n c i l Directive 89/336/E E C for electromagneti c c ompatibility . Co nfor m i ty with this Directive is base d u pon compliance w i th the followin g h armonized standards: EN 5502 2 Li mits and Meth ods of Me asure ment of Ra dio Int erfer enc e EN 5008 2[...]

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C ONTE NTS A BOUT T HI S G UIDE Int roducti on 7 F indin g S pecif ic In form at ion in T his Gui de 7 Convent ions 8 Cor eBuilder 9400 Documentat ion 9 Paper Document s 9 Soft ware an d Documents on CD-R OM 10 Documentation Comments 10 Y ear 200 0 Complianc e 10 1 S YST EM AND S ETU P O VERV IEW Cor eBuilder 9400 I nt ellig ent Switc h 11 Syst em [...]

5 Q UICK S ET UP FOR M AN AGEME NT A CC ESS Abou t Core Builder 940 0 S y st em Manageme nt 33 T erm inal C o n nect ion 34 Mode m Conn ection 34 IP Manage ment Inte r f ace 34 Init ial M anag ement Acce ss 3 5 Changi ng the Console Por t Bau d S etting 35 Co n fig uri ng the IP In terf ace 36 In- band Management 36 Out-o f-band Managem ent 36 6 T [...]

A BOUT T HIS G UIDE In tr oduct ion This guide pr ov ides a l l th e informat i on tha t you need to set up y ou r C or eBuilder ® 9400 system and get i t operating in your network. This guide pr ovides an overview o f your syste m and step-by -ste p pr oc edur e s for pla nning yo ur configuration, installing your system, cabling, power i ng up, [...]

8 A BOU T T HIS G UIDE Conv ent ion s T able 1 and T able 2 list conventions that are us e d throughout this gu ide. Removin g and r eplac ing t he fan tray asse mbly “Fan T ray A ssembly Remov al and Repl acement ” on page 45 Comply i ng with envir onment al and co m p lia nce spec ifications Appen dix A: System Speci ficati ons Installing fie[...]

CoreB uilder 9400 Doc umentation 9 Cor eBuild er 9400 Do cumentat ion The following docume nts c om prise the CoreBuilder 9400 doc um e ntation set. Do c um ents a r e avai lable in th ree form s : ■ Pape r documents that are ship ped with your system or with optional co mpon e nts. They are listed in the nex t sec tion. ■ CoreBuilder 94 00 Sof[...]

10 A BOU T T HIS G UIDE These do c uments are shipped with optional devi ce s : ■ CoreBuilder 940 0 Power S uppl y Assembly R e m oval and Replac em ent Gu i de How to install an optional additi onal power supply for the C o r eB ui lder 9400. ■ CoreBuilder 9400 Fan T ray Remova l an d Replac ement Gu i de Overview information and r em ov al an[...]

1 S YS TEM AND S ETU P O VERV IEW This chapter co ntains: ■ An ov erview of the Cor eBui lder ® 9400 sy stem and how it pr ovides solutions for your network ■ A description of the m ajor fea tur es and compon e n t s of the sy stem ■ A network configuration exam pl e Cor eBuilder 9 400 Intellig en t Switch The CoreBuilder 940 0 system delive[...]

12 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW ■ Resili ent links Resilient links technology protects y ou r network against an individual link or dev i ce failur e by providi ng a secondary bac kup link that is inactive until it is need ed. ■ Ma nageab ility The CoreBuilder 940 0 provides full su pport for VLANs and RMON -1, a s well as a r ovin[...]

Syste m Ove r vi ew — F r on t Pane l 13 System Ov er v iew — Fro nt Panel Fig ure 1 Fro nt Pane l of the CoreB uilder 9 400 Sys tem Console P or t Allows y ou to connect a workstation/terminal/modem to the CoreBuilder ® 9400 system f or management access 10B ASE-TX Out-of-band Management Port LEDs Provide inf or mation about the system and ea[...]

14 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW System Overview — B ack Panel Fig ure 2 Back Pa nel of t he Cor eBuil der 94 00 Syste m DC OK DC OK ! ! Power supply latch Power Supply No. 2 Power Supply No. 1[...]

Syst em Ov erview — Sampl e Appl i c ation 15 System Overview — S ample Applic ation F igur e 3 Cent raliz ing a Data C enter w ith the Cor eBui lde r 9400 System SuperStack ® II Switch 9300 Switched 100 Mbps desktop systems Status 1x 6x 12x 7x 13 18 24x 19x 25 30 36x 31x green = enabled, link OK flashing green = disabled, link OK off = link f[...]

16 C HAPTER 1: S Y S TEM AND S ETUP O VE RVIEW[...]

2 I NSTALLING THE S YS TEM This chapter describes how to install y our Co r e Builder ® 9400 sy stem on a table top or in a distribution ra c k. See Appendix C for site r equ irements. ■ T o install the Core B uilder 9400 system on a table top, read thes e sections: ■ “Before Y ou Be gin” ( the next s e c tion) ■ “Installing the System[...]

18 C HAPTER 2: I NSTALLING THE S YSTEM Instal ling the System in a Distributio n Rack Y ou can mount the CoreBuilder 9400 system into a 48.26 m m (19-in . ) d i stribution rack. Thi s section describes how to prepare t h e system and distribution rack for i nsta l l a ti on and how to m ount t h e sy stem in the rack. Install your d istributi o n r[...]

3 C AB LING C OR E B UILDER 9400 P ORTS This chapter describes how to cable your Co r e Builder ® 9400 system for connection to the network. It gives an overview of cabling and de sc rib e s how to cable: ■ Gigabit Ethernet ports ■ Console port ■ Out-of-band managem e n t port When all of y our Gigabit E th e r net and system network c onnec[...]

20 C HAPTER 3: C ABLING C ORE B UI L DER 940 0 P ORTS Cab ling Gig abi t E ther ne t P orts Before you c a bl e the system, c onsider this C aution. CAUTION: Yo u m ay not want to conn ect the netw ork cable s before you powe r on th e system (chapt er 4) if you need t o c o nf igure trunks, re silient links, or the Spa nning T r ee Protoc ol (STP)[...]

Cabli ng Gigabi t Ether net Port s 21 Ca bling 1 000BASE -SX Ports T o cable one of the 1000BASE-SX ports with SC connectors: 1 Read the Caution at the beginning of “Cabling Gigabi t Ethernet Ports” earlier in this ch apter . 2 Remove the dust covers and save them for future use. 3 Examine the port a n d connector pair for dust. V e ri fy that [...]

22 C HAPTER 3: C ABLING C ORE B UI L DER 940 0 P ORTS Cab ling 1000 BASE GBIC P orts Each 1000BA SE GBIC (Gigabit Interface Con verte r) port accepts one of th ese trans c ei v e rs: ■ 1000BASE-SX GB I C — Use this transceiv er to connect th e GBIC port direc tly to multi m ode fiber -optic cable. For instructions, see the procedure in this se [...]

Cabli ng Gigabi t Ether net Port s 23 3 Do one of t h e fol l owing, depending on the transceiver that you ar e using: ■ Side tabs — Compress the si de tabs and gently sli d e the transceiver into the GBIC port until i t cl icks into place. OR ■ Front lev er — Move the front lever to the upright position a nd gently sl ide the transceiver i[...]

24 C HAPTER 3: C ABLING C ORE B UI L DER 940 0 P ORTS F igur e 8 Cabling the GBIC T ransce iver 6 Attach the other end of the net w ork fiber -optic cable to the network d evice that y ou want t o c onnect. 7 Repeat steps 1 through 6 fo r a ddi tio nal GB IC po r ts. Con necting the LX T ra n sc eiver to MMF The LX transceiver s upports a c onnec t[...]

Cabli ng Gigabi t Ether net Port s 25 When y ou cable GBIC tra nsceiver s , note th at the SC Receive (RX) port i s on the le f t and the SC T ransm i t (TX) port is on the right. See Figu re 9. 4 Insert the SC connectors on the conditioned launch cable into the tra nsceiver a s sho wn in F igure 9, ensuring tha t you: ■ Ins e rt th e SC connecto[...]

26 C HAPTER 3: C ABLING C ORE B UI L DER 940 0 P ORTS Ca bli ng th e Conso le Port The Console p o r t pro v i des acc ess for either local o r rem ote administration. For local adm i nistration o f the CoreBuilder 9400, the Console port provide s a n RS-232 c onnection to a local term i nal or worksta tion that r u ns a terminal emulation program [...]

Cabl ing the Out-of -Band Manage m e nt Port 27 Cons ole Por t Pin As sign me n ts T able 4 shows the Console port pin assignm ents. Cabl ing the O ut-of -Band M anagem ent P ort Y ou ca n use the 10BASE-TX port on the CoreBuilder 94 00 to ma nage your netw ork out-of-band. Out-of-band management lets y ou diagnose net w ork pr o blem s easily beca[...]

28 C HAPTER 3: C ABLING C ORE B UI L DER 940 0 P ORTS F igur e 11 Cabling the Ou t-of -Band Mana gement Port CONSOLE 10BASE TX ST ATUS P ACKET S TAT PCKT S TAT PCKT T POWER FAU L T 1000BASE (GBIC) 1000BASE (GBIC) 14 15 16 17 18 20 21 22 23 24 ST ATUS green = enabled, link OK flashing green = disabled, link OK off = link fail Male RJ-45 connector 10[...]

4 S YS TEM P OWE R U P This chapter co ntains: ■ “Power Up” in struc tion s for the Co r e Builder ® 9400 syste m ■ A description of “Power -up D i a gnostics” ■ A list of “System Chec ks” after power up For information on t roubleshooting the system during power up, see Ch a p t e r 6. Powe r U p T o get your Core B uilder 9400 [...]

30 C HAPTER 4: S YSTEM P OWER U P Powe r -up Di agno s t ics The CoreBuilde r 9400 system runs diagn osti c softwar e at p ower up. Th is softwar e verifi es that th e system works be f o r e you add it to the network. If a ny c omponent fails during power -up diagnostics, the s y stem fails to power up. During power up, the system and port stat us[...]

System Chec ks 31 Syst em Checks After th e sy stem has succe ssfully comple ted the power -u p di a g nostics, check the items in T able 5 to verify that the syste m is operat i ng c orr ectly . I f you discover abnormal conditi ons, see C h apter 6. Next Ste p: Softwar e C o n f iguration Y ou r C or eBuil der 9400 sy stem is shippe d f rom the f[...]

32 C HAPTER 4: S Y S TEM P OW ER U P[...]

5 Q UI CK S ETUP FOR M ANAGEM ENT A CCE SS This chapter pr ovi des easy instructio ns f o r c onfi gurin g the Cor eBuilder ® 9 400 sy s t e m for management access. When you decide how you wa nt to manage your system, follow the configuration instructions for your pr e ferr ed ty pe of managem ent a c c ess. Ab out Cor eBuild er 9 400 Sys t em Ma[...]

34 C HAPTER 5: Q UICK S ETUP FOR M ANAGEMENT A CCE SS These mech ani s ms are descri bed mor e fully in the ne xt sectio ns. T ermin al Conne ction Direct a c c e ss through the Console port i s oft en prefe rred because it allows you to r em ain on the system during syste m boots. A Macinto s h or PC attachment can use any terminal emulation pr og[...]

Init ial Manag emen t Acc ess 35 Wi t h an IP inte rface and e i ther the in-band or the out-of-band port, you use the rl ogi n or T e l ne t comma nds to access the Adm i ni stra ti on Console using TCP/IP from a host c om puter . Y ou can also use the IP interface to ma nage the sys tem with an exter nal mana gement application via SNMP or the We[...]

36 C HAPTER 5: Q UICK S ETUP FOR M ANAGEMENT A CCE SS C onfiguring t h e IP Interfac e These i n str uctions incl u de i n f o r mation on how to define an I P interfa c e thr ough which you c a n manage your CoreBuilder 9400 system. An IP i nterface contai n s the following parameters: ■ IP a ddre ss — Thi s a ddress, which is spec ific to you[...]

6 T R OUB LESHOOT IN G THE S YS TEM This chapter e x plains ho w t o troubleshoot certain probl e ms with the CoreBuilder ® 9400 sy ste m . It cov ers: ■ Getting Additional Help ■ Diagnosi ng Pr ob lems ■ Cleaning D irty Fiber Opti c Ports and Connectors Getting Additional Help If you experi enc e s y s tem p roble ms that are not addressed [...]

38 C HAPTER 6: T ROUBLESHOOTI NG THE S YSTEM Ta b l e 7 T roubl eshooti ng Po wer Fai lur es Sympt om Poss ible Sour ces of t he Pr oblem St eps to T ake Sy stem do es not po wer up. ■ Sys tem is n ot receiv ing pow er. ■ Power supply malf unct i oned. 1 Verify that the buil ding’s powe r o u tlet has po w er. 2 Verify th at the p ower cord i[...]

Diagnos i ng Probl ems 39 Ta b l e 9 T r oubl esho oting Ab normal Port LED Activity LED Sta tus Pos sib le Sour ces of th e Pro blem Steps to T ake Pckt LED do es not l ight. Sys tem i s n ot p r ocessing any pac kets. ■ Cabl e pro blem. ■ No da ta being transmitted or re ce ive d . ■ Por t is dis able d ■ Port i s off-lin e. Check t he Ad[...]

40 C HAPTER 6: T ROUBL ESHOOTING THE S Y STEM Clean ing Dirty Fib er Opti c Po rts and Conn ecto rs Fiber optic transce i vers are se nsitive optical devices. Handle them c ar efully . If dirt c ol lec ts on a fiber opti c lens, the associated L E D may n ot light. Y ou may also notice degradation in port performanc e, indi c a ted by advers e chan[...]

A S YS TEM S PECIFICATIONS T able 10 System Specifica tions for th e Cor eBuilder 9400 Spec ifi cations Physical Dimensio n s 13.3 cm (H) x 44 c m (W) x 41.9 cm (D) 5.22 inches (H) x 1 7 .32 inches (W) x 16.5 0 inches (D) Weig ht: 14.5 kg (32 lbs) Envi ronmen tal Requir emen ts Opera tin g Temperatu re 0 to 50 ° C (3 2 to 122 ° F) Opera ting Humi[...]

42 A PPENDIX A: S YSTEM S P ECI F I CATIO NS For updated MIB information, see the Release N otes. T able 11 Standar ds Su pported by the C oreB uilder 9400 Sta ndar d T ype RF C/IE EE Sup ported SNMP ■ SNMP pr otocol ( RFC 115 7) ■ MIB II (RFC 1213) ■ Ethe rnet MIB (RFC 1 284) ■ Brid ge MIB ( RFC 128 6) S oft ware Installation tft p (RFC 9 [...]

B F IELD -R EPLAC EABLE U NITS This appendix contains information on how to r emove and r eplace the C oreB u il der ® 94 00 Field-Replacea bl e Units (FRUs). The FRUs inclu de : ■ Power supply a s sembly ■ Fan tray as sembl y Only trained technical personnel should remove and install the power supply . Audience This appendix is intended for t[...]

44 A PPENDIX B: F IEL D -R EPLACEABLE U NITS 4 Grasp the handle of t he new pow er sup ply and gently slid e it into the c hassis. 5 T o seat the power suppl y , ensure tha t all connectors are a l i gned. Then push the p ower supply inward until the conne c tors engage a n d latch. The latch shoul d slide up. Y ou feel a slight r e si sta nce as t[...]

Fan T ray Ass embly Rem oval and Repl acement 45 Fan T ray As s e mbly Remo val and Rep lacement The CoreBuilder 940 0 is cooled by the f a n tray assem bl y , which contains two 12-vo l t DC fans. The fans ar e t h e rmally contr olled, which means that they run at slower s peeds when the system is operati ng at temperatu res of l e s s than 30 °[...]

46 A PPENDIX B: F IEL D -R EPLACEABLE U NITS[...]

C S IT E R EQUIR EMENT S AND S AFETY C ODES For your r e fer ence, thi s appen di x summ arizes the criteria that y o ur site should mee t for the Co r e Builder ® 9400 to operate s a fe l y and effectively . The topi c s covered in this appe ndix: ■ Genera l Safety Requir ements ■ W i ri ng Closet Re commendation s ■ Distribution Rac k Requ[...]

48 A PPENDIX C: S ITE R EQUIR EM ENTS AND S AFETY C ODES ■ Be sure that eac h wiri ng c l os et has a sui table ground. Gr ound a ll metal racks, e nclosure s , box es, and raceways in the c loset. ■ Use AC power , 15-ampere ser vice receptacles, t ype N5/15 or NEMA 5-15R for 120 V AC , and the other system spe c i f i cations shown in Appendix[...]

Distr ibution Ra ck Requirement s 49 F igur e 15 Recommen ded Ser vice Acc ess Mec hanical Requiremen ts for the R ack V erify that y ou r racks comply wi th the standar ds and requir em e n t s in your c abling system plan and conf o r m to these conventi onal s tandards : ■ In th e Unit ed St ates, compl y with EIA St andar d RS-310C: Racks , P[...]

50 A PPENDIX C: S ITE R EQUIR EM ENTS AND S AFETY C ODES F igur e 16 Recommen ded Rac k Styles Buildin g and Elect r ic al Codes Follow all appropriate bui l ding codes a n d authorities on e lectrical codes when pl a n ning your si t e and inst alling y our cable for the CoreBuilde r 9400 system. Spec i fic building and electrical codes vary depen[...]

Buil ding and Elec trical Codes 51 U.S. El ectrical Codes Authorities on electrical codes: ■ Nati onal Ele ctrical Code (N EC ) Classifica ti on — A recognized authority on safe e l e c tric a l wiring. U.S. Federal , stat e, an d local g overnments u se NEC standards to e s tablish their own laws, or d inances, and codes on wiring specificat i[...]

52 A PPENDIX C: S IT E R EQUIR EMENTS AND S AFETY C ODE S[...]

D T EC HNICAL S UP PORT 3Com provides easy access to te c hn ic al support information through a v a ri e ty o f servi c es. This appendix de scribes these s e rv ic es. Information contained in this appendi x is corr e c t a t time of publication. F or t h e m ost recent information, 3Com r eco m m ends tha t you access the 3C om Corporation W orl[...]

54 A PPENDIX D: T ECHNICAL S UPPORT 3Co m F TP Site Downlo a d d r ivers, patc hes, softwar e, a n d M IBs across the In t er n et fr om th e 3Com publ ic F TP si te. This service i s available 24 h ours a day , 7 days a week. T o connect to the 3C om F TP site, e n t e r the following information into your F TP client: ■ Hos tnam e: ftp.3com.com[...]

Support from Y our Netw ork Suppl ier 55 Supp ort fr om Y our Netw ork Supp lier If y ou r e qui re additional assistance, conta c t your network supplier . Many sup pl iers ar e a uthori z e d 3Com service partn e rs who are q uali f i e d to p r ovide a variety of ser v ices, i ncluding network plann i ng, installation, hardwar e main t e nance, [...]

56 A PPENDIX D: T ECHNICAL S UPPORT Her e i s a list of worldwide technical telephone support numbe rs: Count ry T eleph one Nu mber Asi a Pac ifi c Rim Australi a Hong Kong Indi a Indo nesia Japan Ma lays ia New Ze aland Paki stan Phil ippines P. R . o f C h i n a 1 800 678 515 800 9 33 486 +61 2 9937 5085 001 8 00 61 00 9 0031 61 6439 1800 801 77[...]

Return ing P roducts f or Re pair 57 Ret ur nin g Produ cts f or Re pai r Before you send a product dir ectly to 3Com for repair , you must firs t ob t a in an authorization n um b e r . Products sent to 3Com wi tho ut authorization numbers wi ll be r eturne d to the sender unop ened, at the sende r’ s expe n se. T o obtain an authorization numbe[...]

58 A PPENDIX D: T ECHNICAL S UPPORT[...]

I NDEX Numbers 1000B ASE GB IC port s 19 cabling 22 1000B ASE-LX port s cabling 20 1000B ASE- SX por ts 19 cabling 21 10BA SE-TX po rt 27 3C om trai ning 43 3Com bullet in boar d servic e (3Com BBS) 5 4 3C om U RL 53 3C om F act s 5 4 A Admi nistr ation Co nsole co nfi gur ing I P ad dr esse s 36 ai r condit ionin g requirem ents for sy stem 48 aud[...]

60 I NDE X G GBIC transceivers 2 2 Gi gabi t Ethernet cabling 20 to 25 H hum idi ty specific a tio ns 41, 48 I IC BO (bui lding co de) 50 IEC Sta nda rd 29 7 4 9 in -band m anagem ent 36 instal lation dist ribution rack 17 table-to p 17 in tegrated manag ement 12 interf ace parameters (IP) 3 6 IP addr ess 36 and Cor eBu ilder 9400 m anagement 34 qu[...]

I NDE X 61 T ta ble-top install ation 17 te chnical supp ort 3Co m URL 53 bull etin boa rd s ervice 54 fax serv ice 54 net w or k suppli ers 55 pro duct rep air 57 temp eratur e specific a tio ns 4 1 tr anscei ver Gigabit In te rface Conve rter (GBIC) 22 tr ouble shooti ng LED act ivity 38 power f ailu res 38 power- up syst em ch ecks 3 0 turning o[...]

62 I NDE X[...]

3Com Cor porat ion L IMITED W ARRANTY Cor eBu ilde r ® 9400 High-A vai l a bility Switch H AR DWAR E 3Com w a r rants to the e n d user (“C ustomer”) that t his hardware pr oduct will b e free from defe cts in work manship an d materials , under norma l use a nd service, f or one (1) year fr om the da te of purch ase from 3Com o r its aut hori[...]

Dea d- or Defec tive-on -Arrival . In the e vent a p r oduct c o m pletely fa ils to function o r exhibi t s a defect i n materials or wor kmanship w ithin the first forty-eight (4 8) hours of installati on but no la t e r than thir t y (3 0) days a f t er the date of purchase, an d this is verified b y 3Com, it w i l l be consider ed dead- or de f[...]