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2N Telecommunications 9151104 manual

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Table of contents for the manual

  • Page 1

    www.2n.cz Version 2N ® Helios IP Manager IP Intercom Configuration manual 2.8 [...]

  • Page 2

     The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telec ommunications equipment. The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door an d lift communi cators. 2N TEL EKOMUNIKA CE a.s. has bee n ran ke d amo ng the Cze ch top com pa ni es for yea rs and rep re se[...]

  • Page 3

    Content 1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  1.1ProductDescription ..............................................5  1.2TermsandSymb[...]

  • Page 4

    4 2N TELEKOMUNIKACE a.s., www.2n.cz ® 1. Product Overview In t his se cti on , we in tro duc e t he , ou tli ne its ap pli cat io n 2N ® Hel ios IP Man ag er options and highlight the advantages following from its use. Here is what you can find in this section: 1.1 Product Description 1.2 Terms and Symbols[...]

  • Page 5

    5 2N TELEKOMUNIKACE a.s., www.2n.cz ® 1.1 Product Description Product Description The appli cat ion is used for set tin g up and admin ist eri ng 2N Hel ios IP Mana ger ® intercoms of the . The appli cation is intended for th e int ercoms 2N H elios IP Family ® system admi nistrat or an d is ins talled on a c omputer that has acc ess t o th e in[...]

  • Page 6

    6 2N TELEKOMUNIKACE a.s., www.2n.cz ® 1.2 Terms and Symbols The following symbols and pictograms are used in the manual: Safety abide by this information to prevent persons from injury. Always Warning abide by this information to prevent damage to the device. Always Caution Important information for system functionality. Tip Useful information for[...]

  • Page 7

    7 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2. Product Installation and Control This sec tion des cribes th e installation and product licensing. 2N ® Hel ios IP Manager Also, the application control and project managing are described. Here is what you can find in this section: 2.1 Installation 2.2 Licensing 2.3 Application Controls 2.4 Project Managem[...]

  • Page 8

    8 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.1 Installation Minimum System Requirements Minimum Requirements Operating system Windows Vista, Windows 7, Windows 8 Processor 1 GHz Operating memory 512 MB Available disk space x86 – 900 MB, x64 – 2 GB Display resolution 1024 x 768 pixels Recommended Configuration Operating system: Windows Vista, Window[...]

  • Page 9

    9 2N TELEKOMUNIKACE a.s., www.2n.cz ® A security warning will be displayed during the installation; please accept it by pressing the Yes button.[...]

  • Page 10

    10 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.2 Licensing Application Licensing The is supplied as a 30-d ay demo version. The demo version 2N Helios IP Manager ® funct iona lity is limite d to up to five device s to be conf igur ed with in one pro ject . The following licences are available: Available Licence Licence Max devices Expiry Without licenc[...]

  • Page 11

    11 2N TELEKOMUNIKACE a.s., www.2n.cz ® Caution T he licence i s limited t o t he computer on which t he unique id entifier was generated.[...]

  • Page 12

    12 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.3 Application Controls The application window is divided into several sections (see the figure below). Toolbar A confi gura tion ba ckup for the in terc oms to be admini ster ed is sav ed on th e syste m administ rator's PC as an file. The file can be saved and/or loaded to/fr om a file hproj or to any[...]

  • Page 13

    13 2N TELEKOMUNIKACE a.s., www.2n.cz ® List of Items Displ ay th e obj ects creat ed (u sers , zone s, de vice s, et c.) on a sel ecte d tab – syst em configuration section. Right clic k an item to display a context menu offering the actions related to the item. Context Buttons Use t he co ntext butto ns fo r qui ck h andling of the object disp [...]

  • Page 14

    14 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.4 Project Management System Configuration BackUp System configuration is always stored on the administra tor’s computer in the form of a configura tion file (xml). Click he current configur ation on a PC disk and Save to save t click in the toolbar to load the configuration. Load Project Upload to Device [...]

  • Page 15

    15 2N TELEKOMUNIKACE a.s., www.2n.cz ® Uploading data to devices Double-click on the tab. Devices Check off all the devices to which the configuration is to be sent. Press the button on the toolbar. Upload Note Make sure that the networ k parameters hav e been set up correctly b efore sending configuration to the devices.[...]

  • Page 16

    16 2N TELEKOMUNIKACE a.s., www.2n.cz ® 2.5 Language Localisation The applica tion ca n be tra nslated into a ny langu age. P 2N Heli os IP M anager ® ress n the menu to download the localisation file: i Export localisation template Settings 2NHeliosIPManagerLocalization.xml. The texts bordere d at the beg inning wi th <value > and </val [...]

  • Page 17

    17 2N TELEKOMUNIKACE a.s., www.2n.cz ® Pre ss to u Impo rt cust om loca li sat io n fil e plo ad the tr an sla te d fil e to th e 2 N ® . C lick (u se the upl oade d Heli os IP Man ager Use cus tom lan guag e l ocal isat ion fil e) an d (o rig in al En gl ish fi le ) t o s el ec t t he Use th e d ef au lt En gli sh la ng ua ge language version. R[...]

  • Page 18

    18 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3. Configuration This section describes the configuration steps at 2N ® Helios IP Manager. Here is what you can find in this section: 3.1 Zones 3.2 User Groups 3.3 Time Profiles 3.4 Users 3.5 Devices Recommended Configuration Steps Prepare a plan of zones and devices before configuration. Then prepare the us[...]

  • Page 19

    19 2N TELEKOMUNIKACE a.s., www.2n.cz ® During configuration you are advised to take the following steps: Zone – an area /build ing sec ured w ith doo r inter coms. Y ou can d efine a ny num ber of zones in the sy stem with any hierarchie s. When setti ng up a new config uration, make sure that one zone at least is created. User g roup – a g ro[...]

  • Page 20

    20 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.1 Zones An area or bu ildi ng entranc e t hat is s ecur ed with door interc oms can be di vided in to so-called zones. Access to those zones can be restricted only to the people on a list. Any n umber of zones can be def ined in the system an d the ir h ierarchies can be se t up as required. When se tting u[...]

  • Page 21

    21 2N TELEKOMUNIKACE a.s., www.2n.cz ® One o r mo re u niv ers al n ume ric a cc ess c ode s ca n be a ssi gne d to eac h zon e. T hes e ac ce ss c od es c an b e use d for a fa st and secu re a cc e ss t o a zo ne w it h int er co ms equipped with a numeric keypad. The codes enter ed will apply to all the devices in the given zone. Tip Whe n cr e[...]

  • Page 22

    22 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.2 User Groups The communica tor system users can be divided in to user grou ps. The 2N Helios IP ® user g rou ps all ow fo r a n eas ier bu lk as sign men t of acc ess r ight s to mul tip le us ers. When establishing a new configuration, you are recommended to create one user group . at least Creating user[...]

  • Page 23

    23 2N TELEKOMUNIKACE a.s., www.2n.cz ® Assigning User Group to Zone Set a ccess to one or more zones for a selected user group in the f older. All the Zones group users will then have access to the zones selected. Set the zone access by ticking off the checkbox behind the zone name – the accessible zone is then marked green.[...]

  • Page 24

    24 2N TELEKOMUNIKACE a.s., www.2n.cz ®[...]

  • Page 25

    25 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.3 Time Profiles Time p rofiles help y ou lim it vali dity of some of the funct ions. W ith tim e 2N Hel ios IP ® profiles, you can control validity of phone numbers, lock codes, RFID cards, etc. Creating time profile Go to the tab. Time Profiles Display the context menu in the item list. Create time profil[...]

  • Page 26

    26 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.4 Users A sy stem use r i s an ind ivid ual usi ng t he i nte rcom sy stem . A syst em u ser may hav e access to a zone or may be available on a quick dial butt on (name tag) of any intercom in the system. Creating user Go to the tab. Users Display the context menu in the item list. Add new user Enter the u[...]

  • Page 27

    27 2N TELEKOMUNIKACE a.s., www.2n.cz ® Creating user card using PC-connected USB card reader (Part No. 9137420E) Press . Add card Press the green button behind the Identification box. Tap the card on the reader (the card number will be filled in including prefix 1*). Click to confirm the card creation. Create Creating user card by intercom card re[...]

  • Page 28

    28 2N TELEKOMUNIKACE a.s., www.2n.cz ® Assigning User to Zone Ass ign t he us er ac ces s rig hts t o i nd ivi du al zo nes i . T ic k o ff th e n t he Zo nes f ol der chec kbo x be hin d a s ele cte d zo ne n ame to p erm it a cce ss t o th e zo ne. If a cce ss t o a zone i s per mitted , the zone is ma rked g reen. If a zone is ma rked green eve[...]

  • Page 29

    29 2N TELEKOMUNIKACE a.s., www.2n.cz ® Monitoring Attendance Enable/disable user attendance monitoring i . n the Attendance folder[...]

  • Page 30

    30 2N TELEKOMUNIKACE a.s., www.2n.cz ®[...]

  • Page 31

    31 2N TELEKOMUNIKACE a.s., www.2n.cz ® 3.5 Devices Ev e ry i n te r co m i s r e pr e se n te d b y t h e s o -c a ll e d i n th e 2N H e li o s IP ® de v ic e applicati on. A device is defined by its own IP address, commu nication por t and access password. Adding physical device to system configuration Go to the tab. Devices Display the context[...]

  • Page 32

    32 2N TELEKOMUNIKACE a.s., www.2n.cz ® Ha v in g cr e at e d a de v ic e , do wn l o ad th e de v ic e co n fi g ur a t io n in th e Se t ti n gs / Maintenance folder using . Download settings from device Setting Phone Book Set the users to be called from the selected device via the quick (speed) dial bu ttons in . the Buttons folder, Logical Fold[...]

  • Page 33

    33 2N TELEKOMUNIKACE a.s., www.2n.cz ® Physical Folder Use the fold er t o as sig n us ers to s pee d di al b utt ons. To add the ext end ers and info panel, right click on the l ower imag e and select the type in the co ntext 2N Helios IP ® m e n u . U s e t h e Di s p la y f ol d e r i n t he m a in f o ld e r to s e t s p e ed d i al l i ng i [...]

  • Page 34

    34 2N TELEKOMUNIKACE a.s., www.2n.cz ® Setting Display Set the inform ation to be di splaye d on in the folder . Use t he 2N Heli os IP ® Display folders below to set the display parameters. Theme Folder Use the folder to set the colours for status screen elements displ ayed during calls and at relax. A lso set the default co lour layout and fon [...]

  • Page 35

    35 2N TELEKOMUNIKACE a.s., www.2n.cz ® Localisation Folder Use the fold er to set the b utton name t ags and stat us reports t o b e d isplayed on 2N ® . Helios IP[...]

  • Page 36

    36 2N TELEKOMUNIKACE a.s., www.2n.cz ® Phonebook Folder Use th e fol der t o cre ate th e pho ne di recto ry to be di splay ed on . Add 2N He lios IP ® users and user groups to the phone directory structure. Set t he col our s cheme and font for each item. Se lect befo re add ing a n item to Theme the phone directory for bulk setting. Use the con[...]

  • Page 37

    37 2N TELEKOMUNIKACE a.s., www.2n.cz ® Name Tags Folder Use t he f old er to ass ign u se rs to t he s pee d di al bu tto ns a nd se t in for ma tio n to b e displayed by the display-equipped models . Eithe r set the name tags in 2N H elios IP ® the a ppli cat ion , or us e an im age o f you r own f or th e bac kgro und depe ndi ng on t he select[...]

  • Page 38

    38 2N TELEKOMUNIKACE a.s., www.2n.cz ® In th e layo ut, p ress in t he to T he Custo m Cha nge I mage Featu res add a n ima ge. re co m me nd e d ima ge siz e is 320 x 20 8 pix e ls . A di ff er e nt si ze wil l be adj us te d automatically.[...]

  • Page 39

    39 2N TELEKOMUNIKACE a.s., www.2n.cz ® Adverts Folder 2N Heli os IP ® a llow s you to displ ay a s et of sele cted i mage s at idle time . Add any im a ge fr o m you r PC to th e li st , suc h as yo ur co mp a n y log o, op e ni n g hou r s or advert isemen ts. Us e an image of the s ize of 320 x 24 0 pix els t o avoi d aut omatic size adjustment[...]

  • Page 40

    40 2N TELEKOMUNIKACE a.s., www.2n.cz ® Setting Device Use the fo lder to set all of t he par ameters. Ref er to the Settings 2N Heli os IP ® 2N ® for pa ramet er det ails. Click Helio s IP Co nfigu ratio n Manu al Downlo ad se ttings i n the fol de r to do wn l oa d con f ig u ra t io n s i n to th e f r om de vi c e Mai n te n an c e applicatio[...]

  • Page 41

    41 2N TELEKOMUNIKACE a.s., www.2n.cz ® Bulk Parameter Configuration Use the mode for bulk configuration of parameters for multiple devices. Cli ck Bulk Edit on the context menu in the list of items. Tick off the checkbox in f ront of the Bu lk Edit item name to select the device to be configured. The values of the par ameter s on a whit e b ackgro[...]

  • Page 42

    42 2N TELEKOMUNIKACE a.s., www.2n.cz ® Copy configuration 2N ® Hel ios IP M anage r allows an us er t o c opy config urati on from one i nterc om t o oth ers. To c opy the c onf igu rat ion go to the con tex t men u of the sour ce i nte rco m a choose the option . Copy configuration Tip The Bulk Edit mode facilitates s etting of the parameters th[...]

  • Page 43

    43 2N TELEKOMUNIKACE a.s., www.2n.cz ® Thi s o pti on op ens a n ew win do w wi th tw o si de s. A t t he rig ht si de y ou can ch oo se inter coms, w here the confi gura tion will be copie d t o. At t he left side you can choose the pa rts of t he con fig ura tio n t o b e cop ied . A b utto n wi ll Cop y S ele cte d S ett ing s carry out the cop[...]

  • Page 44

    44 2N TELEKOMUNIKACE a.s., www.2n.cz ®[...]

  • Page 45

    45 2N TELEKOMUNIKACE a.s., www.2n.cz ® 4. Supplementary Information This se ction pr ovides su pplementary information on the prod 2N Helios IP Manager ® uct. Here is what you can find in this section: 4.1 Troubleshooting 4.2 General Instructions and Cautions[...]

  • Page 46

    46 2N TELEKOMUNIKACE a.s., www.2n.cz ® 4.1 Troubleshooting For the most frequently asked questions refer to . faq.2n.cz[...]

  • Page 47

    47 2N TELEKOMUNIKACE a.s., www.2n.cz ® 4.2 General Instructions and Cautions Please read this User Manual caref ully before using the product. Follow all instructions and recommendations included herein. The man ufa ctur er sha ll n ot be l iab le and res pons ibl e f or a ny dam age inc urr ed a s a result of a use of the product other than that [...]