Nortel NN42030-110 manuale d’uso

Nortel Mobile Communication 3100 W eb User Interface User Guide T itle page[...]

Nortel Mobile Commu nication 3100 Release: 3.1 Publication: NN42030-11 0 Document st atus: Stan dard 04.0 3 Document release d ate: November 20 09 Copyright © 20 09 Nortel Networks All Rights Reserved While the information in this document is belie ve d to be accurate and reliable, except as otherwise expre ssly agreed to in writing NORTEL PROVIDE[...]

Contents Web User Interface User Guide 3 Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your Nortel MC 3100 Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . 5 New in this Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Features . . . . . . . . . . . . . . . [...]

Contents 4 NN42030-110 M C 3100 3.1 Standard 04.03 November 2009 Making a call from the History or Se arch Resu lts screen 21 Recently Made Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Reviewing a list of Recent C alls . . . . . . . . . . . . . . . . . . . . 21 Searching the corporate directory . . . . . . . . . . . . . [...]

Welcome Web User Interface User Guide 5 We l c o m e This section contains the following topics: • “Your Nortel MC 3100 Web UI” on page 5 • “New in this Release” on page 5 • “MC 3100 Web UI overview” on page 6 Y our Nor tel MC 3100 W eb UI Operating in your mobile Web browser, you ca n use the Mobile Communication Client 31 00 Web[...]

Welcome 6 NN42030-110 M C 3100 3.1 Standard 04.03 November 2009 Revision history November 2009 S t andard 04.03. This d ocument is issued to support Nortel Mobile Communication 3100 Rele ase 3.1. T echnical updates were made. November 2009 S t andard 04.02. This d ocument is issued to support Nortel Mobile Communication 3100 Release 3.1. Route Sche[...]

Welcome Web User Interface User Guide 7 • Force all calls to voice mail us ing the Do Not Disturb option. • Communica te using of the following metho ds: • dial a number • select a contact from corporate search result • Available outbound call mo des: • Call-me-First—In this mode, your calls are set up in tw o stages. First, the syste[...]

Welcome 8 NN42030-110 M C 3100 3.1 Standard 04.03 November 2009[...]

Getting started Web User Interface User Guide 9 Getting star ted This section contains the following topics: • “Enterprise requ irements” on page 9 • “Hardware requirements” on pag e 9 • “Licensing” on page 10 Enterprise requirements The Nortel Mobile Commun ication 3100 Web User Interface (MC 3100 Web UI) requires the following a[...]

Getting started 10 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 •N o k i a • Apple iPhone • Opera Languages English is the only supported la nguage. Licensing Provided that th er e is suff icie nt ca pa city on the system, the first time you log in to the system you receive a license to use the MC 3100 Web UI. You retain this license [...]

Configuring the MC 3100 Web UI Web User Interface User Guide 11 Configuring the MC 3100 W eb UI This section describes how to configure th e Mobile Communication 3100 Web User Interface (MC 3100 Web UI) and how to add a phone numb er or device. Note: MC C 3100 W eb UI provides enterp rise mobility features using the existin g web brows er on client[...]

Configuring the MC 3100 Web UI 12 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Contact your administrator if you e nter your ID and password correctly but cannot log on. 4. Optionally, select the This is a share d device/bro wser check box to automat ically log a use r off the MC 3100 Web User Interfac e when a Web session tim es out or is [...]

Configuring the MC 3100 Web UI Web User Interface User Guide 13 5. Click Sign In . The initial setup page appears with the following message: You have no ph on e numbers configured yet. Note: The initial setup p age appea rs only af ter you log on for the first time or if you d elete all the phone numb ers associated with your MC 3100 Web UI accoun[...]

Configuring the MC 3100 Web UI 14 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding a phone number 1. Click Settings to add the initial phone numbe r or device. The Settings pane app ears.[...]

Configuring the MC 3100 Web UI Web User Interface User Guide 15 2. Click Add a new device . 3. In the Device Name box, type a unique name for the new ph one number or dev ice . 4. In the Number box, type the phone nu mber associated with the device nam e. Note: The format for the phone number must match the format for your enterp rise infrastr uctu[...]

Configuring the MC 3100 Web UI 16 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Setting up a route schedule You can optionally set up a route sch edule so that at specific times you receive calls on a specific phone or device. When call routing is selected, time per iods that are not configured in the route schedule automatica lly receive Do[...]

Basic functions Web User Interface User Guide 17 Basic functions This section contains the following topics: • “Logging on to the Web UI” on pa ge 17 • “Exiting the applicat ion” on page 20 • “Making calls” on page 20 • “Recently Made Calls” on page 21 • “Searching the corpora te directory” on page 21 • “Adding mor[...]

Basic functions 18 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 In the URL box, type the MC 3100 Web UI URL provide d by your adminis trator. For exam ple, http:/ /mc3100. customerxyz .com:8080/ mp 3. Press Enter . The Login page ap pears. Figure 1: Login page on an iPhone (with keyboard)[...]

Basic functions Web User Interface User Guide 19 Figure 2: Lo gin page on an iPhone (with no keyboard) 4. In the ID box, type your SIP ID. 5. In the Password box, type yo ur passwo rd. 6. Select the This is a shared de vice/brows er check box to automatically log you off the MC 3100 Web UI when the Web session times out or is closed.[...]

Basic functions 20 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 7. Click Sign In . The home pane appe ars. Exiting the application 1. Go to the Home panel of the MC 3100 Web UI. 2. Select Menu , Quit . Nortel recommen ds that you exit from the MC 3100 We b UI before you shut off your device. Making calls After you log on to the MC 3100 Web [...]

Basic functions Web User Interface User Guide 21 2. In the box to the right of the tele phone icon, type the number to di al. 3. Click Call . The Home page lists the status of the call. 4. Answer the incoming call on the computer or your mobile device. You hear the fa r end ringing until your par ty (or their voice mail) answers the call. Making a [...]

Basic functions 22 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Searching the corp orate director y 1. On the Home pane, in the box located to the rig ht of the magnifying glass icon, type a name (fir st or last) or search string. Figure 3: Ho me page on an iPhone (n o keyboard)[...]

Basic functions Web User Interface User Guide 23 Figure 4: Home page on an iPhone ( with keyboard) 2. Click Search . The search results appear on the Dire ctory Search page. The search results includ e all contacts where the first or last name match the en te re d se ar ch strin g. If no matches are found, the following message ap pears: Nothing fo[...]

Basic functions 24 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding more devices Add more phone numbers or devices wh er e you can be reach ed. Adding more devices 1. On the Home pane, click Settings .[...]

Basic functions Web User Interface User Guide 25 2. Click the new link. The Add a new device pane appe ars. 3. In the Device Name box, type a unique name. 4. In the Number box, type a number that is reachable fr om within your enterprise infrastructure. Note: The format for the phone number must match the format for your enterp rise infrastr ucture[...]

Basic functions 26 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 5. Click Save . The Settings pane appe ars listing the device. Activating call routing Activate call routing to select a de vice as the default device for all incoming calls to your e nterprise ex tension. You can sele ct only o ne device at a time as your def aul t de vice . F[...]

Basic functions Web User Interface User Guide 27 W orking with voice mail You can use your Web UI with your Enterprise voice mail system. Checking voice ma il 1. On the Home pane, click Refresh . The Home page refr eshes an d one of the following messages appe ar: — Voicemail: No messages — V oicemail: New messages Retrieving voice mail 1. On t[...]

Basic functions 28 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Mobile Do Not Disturb mode To stop calls from being sent to your mobile de vice, enable Do Not Disturb mode . When your dev ice is in Do Not Disturb mode, you cann ot place calls from the MC 3100 Web UI. Enabling Do Not Disturb mode 1. On the Home pane, click Settings . The Set[...]

Basic functions Web User Interface User Guide 29 Placing a call on hold While on a call, you can plac e a call on ho ld. 1. To place a call on hold, press <prefix>6# . Releasing a call from hold You can release a call that you plac ed on hold. 1. To release a call on hold, press <prefix>7# . Placing a call on hold and making another cal[...]

Basic functions 30 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Executing a blind transfer You can tran sfer a call directly to a th ird-party. 1. To execute a blind transfe r, press <prefix>1<number to dial># . 2. While the third part y is ringing , press <prefix>4# to transfer . Executing a consultative conference You ca[...]

Acronyms Web User Interface User Guide 31 Acronyms Table 1 lists the acronyms used in this guide. Ta b l e 1 : A c r o n y m s Acronym Full Name MCC 3100 Mobile Commun ication Client 3100 MCG 3100 Mobile Commun ication Ga teway 3100 SIP Session Initiat ion Protoc ol PBX Private Branch Exchange PSTN Public System Telephone Network URL Uniform Resour[...]

Acronyms 32 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009[...]

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Nortel Mobile Communication 3100 W eb User Interface User Guide Copyright © 2009 Nortel Networks. All Rights Reserved. While the information in this document is belie ve d to be accurate and reliable, except as otherwise expre ssly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS " WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITH[...]