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NEC 1093098 manuale d’uso - BKManuals

NEC 1093098 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso NEC 1093098. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica NEC 1093098 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso NEC 1093098 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso NEC 1093098 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo NEC 1093098
- nome del fabbricante e anno di fabbricazione NEC 1093098
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature NEC 1093098
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio NEC 1093098 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti NEC 1093098 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio NEC in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche NEC 1093098, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo NEC 1093098, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso NEC 1093098. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    IntraMail Features Introduction Empowered by Innovation IntraMail Feature Handbook P/N 1093098 Rev 2, June 2006 Printed in U.S.A . 01.00.00[...]

  • Pagina 2

    This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC Unified Solutions, Inc. 4 For[...]

  • Pagina 3

    T able of Contents DSX IntraMail Feature Handbook T able of Contents ◆ i Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using the DSX Feature Handbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Charts . [...]

  • Pagina 4

    T able of Contents ii ◆ T able of Contents DSX IntraMail Feature Handbook Instruction Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Leaving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Additional Opti[...]

  • Pagina 5

    DSX Feature Handbook Introduction ◆ 1 Introduction Intr oduction Using the DSX Feature Handbook Using the DSX Feature Handbook How the Feature Handbook is Organized This feature handbook describes the features and operation of the DSX Multibutton T elephone. It is di vided into two chapters, as follo ws: ❥ Introduction This is the chapter you a[...]

  • Pagina 6

    Charts 2 ◆ Introduction DSX Feature Handbook Charts DSX Dial Codes b y Feature (P age 1 of 2) For this feature Dial this code When y ou are Barge In (Intrusion) 4 Barging-In on a co-w orker’ s call Call Forwarding INTERCOM + *30 Canceling Call Forw arding at an extension INTERCOM + *32 + Extension or 0 (for the operator) Enabling Call Forw ardi[...]

  • Pagina 7

    Charts DSX Feature Handbook Introduction ◆ 3 Introduction Monitor / Silent Monitor 6 Setting up Monitor after calling a busy co-worker Night Service / Night Ring ** + UN A code (01-04) Answering a call ringing UN A at night P aging INTERCOM + *1 + Page zone (1-7 or 0 for All Call) Making an internal Paging announce- ment P ark INTERCOM + * + Syst[...]

  • Pagina 8

    T elephone Illustrations 4 ◆ Introduction DSX Feature Handbook Telephone Illustrations 22-Button Displa y T elephone ABC JKL TUV VOLUME GHI PQRS DEF TRANSFER FLASH REDIAL MUTE SPEAKER INTERCOM CLEAR CHECK V -MAIL DND CONF HOLD MNO WXYZ In DSX-40: Keys 1-8 are line keys. Keys 9-12 are undefined. In DSX-80/160: Keys 1-12 are line keys. For Attendan[...]

  • Pagina 9

    T elephone Illustrations DSX Feature Handbook Introduction ◆ 5 Introduction 34-Button Displa y T elephone ABC JKL TUV VOLUME GHI PQRS DEF TRANSFER FLASH REDIAL MUTE SPEAKER INTERCOM CLEAR CHECK V -MAIL DND CONF HOLD MNO WXYZ 1093100 - 1 In DSX-40: Keys 1-8 are line keys. Keys 9-24 are undefined. In DSX-80/160: Keys 1-12 are line keys. Keys 13-24 [...]

  • Pagina 10

    T elephone Illustrations 6 ◆ Introduction DSX Feature Handbook 34-Button Super Displa y T elephone ABC JKL TUV VOLUME GHI PQRS DEF TRANSFER FLASH REDIAL MUTE SPEAKER INTERCOM CLEAR CHECK V -MAIL DND CONF HOLD MNO WXYZ Director y V-Mail 00 Calls 00 Menu Pa e SP Dial 2 1093100 - 4 SP Dial 1 g In DSX-40: Keys 1-8 are line keys. Keys 9-24 are undefin[...]

  • Pagina 11

    T elephone Illustrations DSX Feature Handbook Introduction ◆ 7 Introduction 60-Button DSS Console TRANSFER ANSWER 1093100 -3 RELEASE 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 ALL CALL Park 60 Park 6[...]

  • Pagina 12

    T elephone Illustrations 8 ◆ Introduction DSX Feature Handbook[...]

  • Pagina 13

    DSX Feature Handbook IntraMail Features ◆ 9 IntraMail Features IntraMail Features Introduction Intr oduction How T o Use This Chapter This chapter provides detailed information on the IntraMail features. The IntraMail features in this chapter are in alphabetical order , like a dictionary . This chapter subdi vides each feature de fi nition into [...]

  • Pagina 14

    IntraMail Feature Glossary 10 ◆ IntraMail Features DSX Feature Handbook IntraMail Feature Glossary Name Description Usage Announcement Mailbo x Mailbox that allows a prerecorded greeting to play to callers. • See Announcement Mailbox (page 15) for more. Automated Attendant Announcement Message The message that the System Administrator records f[...]

  • Pagina 15

    IntraMail Feature Glossary DSX Feature Handbook IntraMail Features ◆ 11 IntraMail Features Call Routing Mailbo x The mailbox associated with an Answer T able that speci fi es which dialing options (Dial Action T able) and announce- ments are av ailable to Automated Attendant callers. • See Call Routing Mailbox (page 32) for more. Automated Att[...]

  • Pagina 16

    IntraMail Feature Glossary 12 ◆ IntraMail Features DSX Feature Handbook Getting Recor ded Help If an extension user dials an incorrect code or for gets what to dial while in their mailbox, they can request help from the IntraMail voice prompts. • See Getting Recor ded Help (page 49) for more. V oice Mail Greeting A Subscriber Mailbox user can r[...]

  • Pagina 17

    IntraMail Feature Glossary DSX Feature Handbook IntraMail Features ◆ 13 IntraMail Features Make Call A Subscriber Mailbox user can listen to a voice message and dial MC to return the call without knowing their caller’ s phone number . • See Make Call (page 67) for more . V oice Mail Message Count Displa y The telephone display can sho w the n[...]

  • Pagina 18

    IntraMail Feature Glossary 14 ◆ IntraMail Features DSX Feature Handbook System Administrator The extension user that has IntraMail system administra- tion capabilities. • See System Administrator (page 82) for more. Maintenance Time and Date with V oice Mail Set the system T ime and Date. • See T ime and Date with V oice Mail (page 84) for mo[...]

  • Pagina 19

    Announcement Mailbox DSX Feature Handbook IntraMail Features ◆ 15 IntraMail Features Announcement Mailbox Description An Announcement Mailbox plays a pre-recorded announcement to Automated Attendant callers without providing dialing options. The Announcement Mailbox is typically set up to provide information to callers (such as company directions[...]

  • Pagina 20

    Announcement Message 16 ◆ IntraMail Features DSX Feature Handbook Announcement Message Description The Announcement Message is the voice message that the System Administrator records for a speci fi c Announcement Mailbox. See Announcement Mailbox (page 15) for more. Operation See Announcement Mailbox (page 15). This is the message that the Syste[...]

  • Pagina 21

    Answer Schedule Override DSX Feature Handbook IntraMail Features ◆ 17 IntraMail Features Answer Schedule Override Description Answer Schedule Override pro vides alternate answering for Automated Attendant calls. When enabled, Answer Schedule Override sends calls to the speci fi ed Ov erride Mailbox. The Override Mailbox can be an Announcement, C[...]

  • Pagina 22

    Answer T ables 18 ◆ IntraMail Features DSX Feature Handbook Answer Tables Description The Answer T able determines how the Automated Attendant answers outside calls on each line, according to the time of the day and day of the week that the call is ringing. The Automated Attendant can automatically answer the telephone system’ s incoming calls,[...]

  • Pagina 23

    Answering Machine Emulation DSX Feature Handbook IntraMail Features ◆ 19 IntraMail Features Answering Machine Emulation Description A user’ s keyset can work like a home answering machine. This lets IntraMail screen their calls, just like their answering machine at home. If acti vated, the e xtension’ s incoming calls route to the user’ s S[...]

  • Pagina 24

    Auto Attendant Do Not Disturb 20 ◆ IntraMail Features DSX Feature Handbook Auto Attendant Do Not Disturb Description When a subscriber enables Auto Attendant Do Not Disturb, Automated Attendant calls to their extension go directly to their mailbox. Their phone will not ring for calls from the Automated Attendant. Y ou can option- ally enable Auto[...]

  • Pagina 25

    Auto Attendant Do Not Disturb DSX Feature Handbook IntraMail Features ◆ 21 IntraMail Features Operation Recording a Multiple Greeting and Setting Up A uto Attendant Do Not Disturb [Super Display Soft Ke y] - [Keyset Soft Ke y] Log onto Subscriber Mailbox. G (4) Access the Mailbox Greeting options. [Greeting] - [Greet] IntraMail does the follo win[...]

  • Pagina 26

    Auto Erase or Save 22 ◆ IntraMail Features DSX Feature Handbook Auto Erase or Save Description When a m ailbox user completely listens to a ne w message and then e xits their mailbox, IntraMail will either automatically sa ve or erase the message. The setting of this option depends on ho w the subscriber would pre- fer their mailbox to operate. W[...]

  • Pagina 27

    Auto T ime Stamp DSX Feature Handbook IntraMail Features ◆ 23 IntraMail Features Auto Time Stamp Description After a Subscriber Mailbox user listens to a message, IntraMail can optionally announce the time and date the message was left. The Subscriber can enable Auto T ime Stamp from their mailbox, or you can optionally enable it from system prog[...]

  • Pagina 28

    Automated Attendant 24 ◆ IntraMail Features DSX Feature Handbook Automated Attendant Description The Automated Attendant answers outside calls on each line, according to the time of the day and day of the week that the call is ringing. The Automated Attendant can automatically answer the telephone system’s incom- ing calls, play an Instruction [...]

  • Pagina 29

    Automated Attendant, Built-In DSX Feature Handbook IntraMail Features ◆ 25 IntraMail Features Automated Attendant, Built-In Description The Built-In Automated Attendant gives the system call answering and routing capabilities when IntraMail is not installed. The Built-In Automated Attendant can use any of the fi rst eight Call Routing Mailbox es[...]

  • Pagina 30

    Automated Attendant, Built-In 26 ◆ IntraMail Features DSX Feature Handbook Recording an A utomated Attendant Instruction Men u (Attendant Greeting) Message [Super Display Soft Ke y] - [Keyset Soft Ke y] #A G (#24) Access the Attendant Greeting options. • Y our extension must ha ve access lev el 5. Enter the Call Routing Mailbox number (001-008)[...]

  • Pagina 31

    Automated Attendant T ransfer DSX Feature Handbook IntraMail Features ◆ 27 IntraMail Features Automated Attendant Transfer Description An extension user can transfer their outside call to the Automated Attendant so the outside caller can use the Automated Attendant dialing options. This helps an outside caller , for example, that wants to return [...]

  • Pagina 32

    Automatic Routing for Rotary Dial Callers 28 ◆ IntraMail Features DSX Feature Handbook Automatic Routing for Rotary Dial Callers Description If an Automated Attendant caller doesn’t dial any digits, IntraMail will automatically route them to a speci- fi ed option (such as the operator or a mailbox). This lets rotary telephone users stay on the[...]

  • Pagina 33

    Bilingual V oice Prompts DSX Feature Handbook IntraMail Features ◆ 29 IntraMail Features Bilingual Voice Prompts Description Bilingual V oice Prompts provides IntraMail v oice prompts in one of two acti ve languages (primary and sec- ondary). These language choices are a vailable to Routing Mailbox es, outside lines, Station Mailboxes, and Group [...]

  • Pagina 34

    Call Forward to a Mailbox 30 ◆ IntraMail Features DSX Feature Handbook Call Forward to a Mailbox Description A subscriber can easily forward calls to their Subscriber Mailbox. Instead of dialing an e xtension as the for- warding destination, the user just presses their V -MAIL ke y instead. W ith Call Forw ard to a Mailbox, the sub- scriber is as[...]

  • Pagina 35

    Call Forward to a Mailbox DSX Feature Handbook IntraMail Features ◆ 31 IntraMail Features Operation Activating or Canceling Call Forwar d to y our Mailbox In these instructions: [Super Display Soft Ke y] [Keyset Soft K ey] T o activate Call Forwar ding: 1. Select the Call Forw arding options. [Menu + Call Forward] [Menu + Cfwd] Alternately do one[...]

  • Pagina 36

    Call Routing Mailbox 32 ◆ IntraMail Features DSX Feature Handbook Call Routing Mailbox Description The Call Routing Mailbox, associated with an Answer T able, speci fi es which dialing options (Dial Action T able) and announcements are av ailable to Automated Attendant callers. The Automated Attendant can auto- matically answer the telephone sys[...]

  • Pagina 37

    Call Screening DSX Feature Handbook IntraMail Features ◆ 33 IntraMail Features Call Screening Description Call Screening allo ws a display keyset e xtension user to listen to (screen) a voice mail message as it is being left in their mailbox. Call Screening emulates a standard home answering machine — in addition to provid- ing more control whe[...]

  • Pagina 38

    Call Screening 34 ◆ IntraMail Features DSX Feature Handbook Operation Manual Call Screening Operation In these instructions: [Super Display Soft Ke y] [Keyset Soft K ey] • When Automatic Call Screening is off, you hear a single beep and V -MAIL fl ashes fast while IntraMail records your caller’ s message. Y our display automatically changes [...]

  • Pagina 39

    Call Screening DSX Feature Handbook IntraMail Features ◆ 35 IntraMail Features A utomatic Call Screening Operation In these instructions: [Super Display Soft Ke y] [Keyset Soft K ey] • When Automatic Call Screening is on, your idle telephone automatically goes into the screen mode while your caller leav es a message. • Call Screening is only [...]

  • Pagina 40

    Caller ID and V oice Mail 36 ◆ IntraMail Features DSX Feature Handbook Caller ID and V oice Mail Description Caller ID is a telephone company service that pro vides an extension with a caller’ s number and optional name. With Caller ID, the k eyset user knows who’ s calling before they pick up the call. Caller ID Logging stores a record of th[...]

  • Pagina 41

    Calling the Automated Attendant DSX Feature Handbook IntraMail Features ◆ 37 IntraMail Features Calling the Automated Attendant Description Automated Attendant callers can use various IntraMail features and then return to the Automated Attendant for additional dialing options. This lets the caller dial other e xtensions, leave messages for co-w o[...]

  • Pagina 42

    Centrex T ransfer 38 ◆ IntraMail Features DSX Feature Handbook Centrex Transfer Description Centrex Transfer is a Dial Action T able option that can transfer an Automated Attendant call from a Centrex line to an outside number using the features of that Centrex line. W ith Centrex T ransfer , the Automated Attendant answers an outside call and th[...]

  • Pagina 43

    Conversation Record DSX Feature Handbook IntraMail Features ◆ 39 IntraMail Features Conversation Record Description Con versation Record allo ws a subscriber to record their active call as a ne w message in their mailbox, which they can re view later on. Con versation Record can be helpful when an e xtension user is on a call that in volves a lot[...]

  • Pagina 44

    Conversation Record 40 ◆ IntraMail Features DSX Feature Handbook Operation User Programmab le Feature Con versation Recor d [Super Display Soft Ke y] - [Keyset Soft Ke y] T o record y our active call in y our mailbo x: • Only one party on a call can use Con versation Record at any one time. This includes Intercom calls and Conference calls. 1. [...]

  • Pagina 45

    Dial Action T able DSX Feature Handbook IntraMail Features ◆ 41 IntraMail Features Dial Action T able Description The Dial Action T able de fi nes the dialing options for the Call Routing Mailbox chosen by the activ e Answer T able, which in turn provides those dialing options to Automated Attendant callers. The Dial Action T able is an integral[...]

  • Pagina 46

    Directory Dialing 42 ◆ IntraMail Features DSX Feature Handbook Directory Dialing Description Directory Dialing allo ws an Automated Attendant caller to reach an extension by dialing the fi rst few letters in the extension user’ s name. W ith Directory Dialing, the caller does not have to remember the e xtension number of the person they wish t[...]

  • Pagina 47

    Directory Dialing DSX Feature Handbook IntraMail Features ◆ 43 IntraMail Features Operation Recording a Directory Dialing Messa ge [Super Display Soft Ke y] - [Keyset Soft Ke y] Log onto System Administrator’ s mailbox. SA (72) Access System Administrator options. [System Admin] - [N/A] I (4) Select Instruction Menus. [Instruction] - [Instr] En[...]

  • Pagina 48

    Directory Dialing 44 ◆ IntraMail Features DSX Feature Handbook Dialing Options A vailab le while Entering a Name The follo wing table shows the dialing options a vailable to the caller while the y are entering a name into a Directory Dialing Mailbox. ❥ By default, the caller can dial the digs 2-9 to enter the name or dial # to return to the Aut[...]

  • Pagina 49

    Directory Dialing DSX Feature Handbook IntraMail Features ◆ 45 IntraMail Features Dialing Options A vailab le when more than one Employ ee has the Entered Name If the name the caller enters is used by more than one employee, IntraMail lets the caller select the employee to which they w ant to talk. The caller can dial 1, 2 or 3 to select the empl[...]

  • Pagina 50

    Erasing All Messages 46 ◆ IntraMail Features DSX Feature Handbook Erasing All Messages Description The System Administrator can delete all messages in a Subscriber Mailbox. Erasing All Messages is an administrator’ s maintenance tool. The administrator may need to use this tool if an employee has left the company or has an e xcessive number of [...]

  • Pagina 51

    Exiting a Mailbox DSX Feature Handbook IntraMail Features ◆ 47 IntraMail Features Exiting a Mailbox Description A Subscriber Mailbox user can exit their mailbox by dialing a code or by hanging up. After exiting, the sub- scriber can use their extension for normal call processing. Operation Exit y our mailbox b y dialing a code or by hanging up. E[...]

  • Pagina 52

    External T ransfer 48 ◆ IntraMail Features DSX Feature Handbook External Transfer Description External T ransfer allo ws an Automated Attendant caller to automatically route to an outside telephone num- ber . This requires a Dial Action T able actionassigned as a UTRF to a System Speed Dial bin (e.g., #201 + Pause for system bin 201). When the Au[...]

  • Pagina 53

    Getting Recorded Help DSX Feature Handbook IntraMail Features ◆ 49 IntraMail Features Getting Recorded Help Description If a Subscriber Mailbox user dials an incorrect code or forgets what to dial while in their mailbox, the y can request help from the IntraMail voice prompts. Recorded Help pro vides the user with a built-in, interacti ve user’[...]

  • Pagina 54

    Greeting 50 ◆ IntraMail Features DSX Feature Handbook Greeting Description A Subscriber Mailbox user can record a personalized greeting for their mailbox. Caller’ s to the user’ s mail- box hear the prerecorded personalized greeting rather than a default message. The greeting can announce the subscriber’ s name, provide a personal message ([...]

  • Pagina 55

    Greeting DSX Feature Handbook IntraMail Features ◆ 51 IntraMail Features Operation - Skip this step for a “stand-alone” Ring Group. Recording a Multiple Greeting and Setting Up A uto Attendant Do Not Disturb [Super Display Soft Ke y] - [Keyset Soft Ke y] Log onto Subscriber Mailbox. G (4) Access the Mailbox Greeting options. [Greeting] - [Gre[...]

  • Pagina 56

    Guest Mailbox 52 ◆ IntraMail Features DSX Feature Handbook Guest Mailbox Description An outside party can ha ve their o wn Guest Mailbox mailbox for recei ving and sending messages. A Guest Mail- box is a Subscriber Mailbox that does not ha ve an e xtension associated with it. A Guest Mailbox has man y of the IntraMail features of a Subscriber Ma[...]

  • Pagina 57

    Instruction Menu DSX Feature Handbook IntraMail Features ◆ 53 IntraMail Features Instruction Menu Description The Instruction Menu is the announcement that plays to Automated Attendant callers. Normally , the Instruc- tion Menu greets callers and provides them with the Automated Attendant dialing options. The Instruction Menu is associated with t[...]

  • Pagina 58

    Leaving a Message 54 ◆ IntraMail Features DSX Feature Handbook Leaving a Message Description An extension user or outside caller can lea ve a voice message in a co-w orker’ s mailbox if that extension is busy , unanswered, or in Do Not Disturb . Leaving a v oice message is a handy and ef fi cient way to communi- cate with co-workers that a voi[...]

  • Pagina 59

    Leaving a Message DSX Feature Handbook IntraMail Features ◆ 55 IntraMail Features Operation Leaving a Messa g e for a Co-w orker T o leave a messa g e in the mailbo x of an unanswered extension: 1. Press V -MAIL . 2. Do one of the follo wing. a. Leav e message and hang up. b. Leav e message and dial # . • Dialing # sends the message and hangs u[...]

  • Pagina 60

    Listening to Messages 56 ◆ IntraMail Features DSX Feature Handbook Listening to Messages Description While or after listening to a message, a Subscriber Mailbox user has many message handling options from which to choose. The listening options let you quickly and ef fi ciently manage your voice mail messages, respond to the message sender , or f[...]

  • Pagina 61

    Listening to Messages DSX Feature Handbook IntraMail Features ◆ 57 IntraMail Features Handling P ar tially Revie wed Messages When listening to multiple ne w messages when Auto Erase or Sa ve is set to Save : ❥ Any message to which you partially listen is automatically sa ved. ❥ Any message to which you hang up during or do not listen is reta[...]

  • Pagina 62

    Listening to Messages 58 ◆ IntraMail Features DSX Feature Handbook 22-Button and 34-Button Displa y Operation Listening to Messages [Super Display Soft Ke y] - [Keyset Soft Ke y] Log onto Subscriber Mailbox • Y our Ring/Message Lamp fl ashes fast (red) when you hav e new messages. L (5) Access the Message Listen mode [Listen] - [Lstn] 0 Plays [...]

  • Pagina 63

    Log Onto V oice Mail DSX Feature Handbook IntraMail Features ◆ 59 IntraMail Features Log Onto V oice Mail Description A subscriber can log onto their mailbox using a method that best suits their needs and location. While at their o wn phone, the subscriber just presses a single key to log onto their mailbox. T o use their mailbox while at a co-wo[...]

  • Pagina 64

    Log Onto V oice Mail 60 ◆ IntraMail Features DSX Feature Handbook Operation Logging Onto Y our Mailbox [Super Display Soft Ke y] - [Keyset Soft Ke y] T o log onto y our Subscriber Mailbo x: 1. Press V -MAIL . • From a single line telephone, lift handset and dial *8 . T o log onto y our Guest Mailbo x or your Subscriber Mailbo x from a co-w orke[...]

  • Pagina 65

    Mailbox Name DSX Feature Handbook IntraMail Features ◆ 61 IntraMail Features Mailbox Name Description A caller leaving a message in a Subscriber Mailbox can hear the mailbox’ s prerecorded name instead of the mailbox number . The prerecorded Mailbox Name giv es the subscriber’ s mailbox that personal touch. Prior to leaving a message, caller?[...]

  • Pagina 66

    Mailbox Name 62 ◆ IntraMail Features DSX Feature Handbook Recording or Erasing Co-w orker’ s Names from a System Administrator’ s Mailbo x [Super Display Soft Ke y] - [Keyset Soft Ke y] Log onto System Administrator’ s Mailbox. SA (72) Access System Administrator options. [System Admin] - [N/A] S (7) Select Subscriber Mailbox Maintenance op[...]

  • Pagina 67

    Mailbox Options Menu DSX Feature Handbook IntraMail Features ◆ 63 IntraMail Features Mailbox Options Menu Description The Mailbox Options Menu is a sub-menu of a subscriber’ s Main Menu that provides access to the Auto T ime Stamp, Mailbox Security Code Delete, and Message Noti fi cation features. The chart belo w summa- rizes these options. A[...]

  • Pagina 68

    Mailbox Security Code Delete 64 ◆ IntraMail Features DSX Feature Handbook Mailbox Security Code Delete Description The System Administrator can delete the security code for an y Subscriber Mailbox. This ef fecti vely unlocks the mailbox. If mailbox security is not necessary , deleting a mailbox’ s security code speeds up mailbox logon. W ithout[...]

  • Pagina 69

    Main Menu DSX Feature Handbook IntraMail Features ◆ 65 IntraMail Features Main Menu Description After a Subscriber Mailbox user logs into their mailbox, IntraMail provides them with the Main Menu of options. The Main Menu pro vides quick access to the most commonly used mailbox features in a central location. It includes listening and recording o[...]

  • Pagina 70

    Main Menu 66 ◆ IntraMail Features DSX Feature Handbook Operation Accessing the Mailbo x Main Menu [Super Display Soft Ke y] - [Keyset Soft Ke y] Log onto Subscriber Mailbox. • Y ou automatically go to the mailbox Main Menu. 0 Plays Help message which summarizes the Main Menu options. • See the Mailbox Main Menu (page 65) chart for the Main Me[...]

  • Pagina 71

    Make Call DSX Feature Handbook IntraMail Features ◆ 67 IntraMail Features Make Call Description Make Call lets a Subscriber Mailbox user listen to a v oice message and dial MC to return the call without kno wing their caller’ s phone number . Make Call automates returning messages since you don’t ha ve to dial the message sender’ s telephon[...]

  • Pagina 72

    Message Count Display 68 ◆ IntraMail Features DSX Feature Handbook Message Count Display Description The telephone display provides interacti ve status updates for the subscriber’ s mailbox. The subscriber doesn’t ha ve to call their mailbox and wait for the v oice prompts to fi nd out the number of new and sa ved messages in their mailbox. [...]

  • Pagina 73

    Message Count Display DSX Feature Handbook IntraMail Features ◆ 69 IntraMail Features Operation Operation is automatic. While Logged-in One sav ed message waiting in the Subscriber Mailbox One ne w message waiting in the Subscriber Mailbox[...]

  • Pagina 74

    Message Delete 70 ◆ IntraMail Features DSX Feature Handbook Message Delete Description A Subscriber Mailbox user can delete any messages left in their mailbox. Message Delete lets the subscriber do their o wn mailbox maintenance. The y can delete messages they no longer need and sav e messages that contain essential information. With Message Dele[...]

  • Pagina 75

    Message Forward DSX Feature Handbook IntraMail Features ◆ 71 IntraMail Features Message Forward Description A Subscriber Mailbox user can forward a message in their mailbox to a co-work er . Forwarding is helpful when a subscriber recei ves a message with which a co-work er can assist them. Rather than sending a new message, the subscriber can ju[...]

  • Pagina 76

    Message Listen Mode 72 ◆ IntraMail Features DSX Feature Handbook Message Listen Mode Description After logging onto their mailbox, the subscriber can select the category of messages to which the y want to listen. Then can listen to just ne w messages, just sav ed messages, or all messages. Message Listen Mode lets the subscriber customize their m[...]

  • Pagina 77

    Message Notification DSX Feature Handbook IntraMail Features ◆ 73 IntraMail Features Message Noti fi cation Description Once acti vated by the Subscriber Mailbox user , Message Noti fi cation dials a telephone number to let the user kno w when there are new messages in their mailbox. When Message Noti fi cation is on, a subscriber who is out [...]

  • Pagina 78

    Message Notification 74 ◆ IntraMail Features DSX Feature Handbook - If the pager service doesn’t answer , IntraMail will retry the callout number . Message Noti fi cation may e ventually cancel if the callout remains unackno wledged. Operation Setting Up Message Noti fi cation (P age 1 of 2) [Super Display Soft Ke y] - [Keyset Soft Ke y] Log[...]

  • Pagina 79

    Message Notification DSX Feature Handbook IntraMail Features ◆ 75 IntraMail Features N (6) The noti fi cation destination is a telephone number . [Number] - [Num] D (3) The noti fi cation destination is a digital pager . [Pa g er] - [Pa ger] * Skip this option without changing your entry . [Next] - [Next] # Back up to the pre vious lev el with[...]

  • Pagina 80

    Message On Hold 76 ◆ IntraMail Features DSX Feature Handbook Message On Hold Description Message On Hold allo ws the System Administrator to record a message that will play to callers while the y wait on Hold. F or example, you can record a message summarizing a vailable services or hours of operation. This message will play to callers as soon as[...]

  • Pagina 81

    Message Playback Direction DSX Feature Handbook IntraMail Features ◆ 77 IntraMail Features Message Playback Direction Description When you dial L (5) after logging into your mailbox, IntraMail will play messages in either LIFO (last-in- fi rst-out) or FIFO ( fi rst-in- fi rst-out) order . If you prefer to hear ne w messages fi rst, enable LIF[...]

  • Pagina 82

    Message Reply 78 ◆ IntraMail Features DSX Feature Handbook Message Reply Description A Subscriber Mailbox user can reply to a message from a co-worker by dialing RE , without knowing the caller’ s extension or mailbox number . Message Reply sav es the subscriber valuable time since they don’ t need to kno w the sender’ s extension number or[...]

  • Pagina 83

    Next Call Routing Mailbox DSX Feature Handbook IntraMail Features ◆ 79 IntraMail Features Next Call Routing Mailbox Description The Next Call Routing Mailbox pro vides callers with additional dialing options while listening to a Sub- scriber Mailbox recorded or default greeting. It also pro vides additional dialing options to callers routed to an[...]

  • Pagina 84

    Record and Send a Message 80 ◆ IntraMail Features DSX Feature Handbook Record and Send a Message Description A Subscriber Mailbox user can record and send a message to any other Subscriber Mailbox. Record and Send a Message is the heart of IntraMail’ s voice messaging system. It allows co-w orkers to ef fi ciently stay in touch and exchange es[...]

  • Pagina 85

    Security Code DSX Feature Handbook IntraMail Features ◆ 81 IntraMail Features Security Code Description A mailbox can hav e a security code to protect it from unauthorized access. A Security Code must be 4 digits long, using 0-9. If a subscriber wants to keep their mailbox pri vate, the y can enter a Security Code. No one else can use the subscri[...]

  • Pagina 86

    System Administrator 82 ◆ IntraMail Features DSX Feature Handbook System Administrator Description The System Administrator is a Subscriber Mailbox that has unique system administration features such as recording Instruction Menus and deleting messages in a co-worker’ s mailbox. The System Administrator features are an essential part of IntraMa[...]

  • Pagina 87

    System Administrator DSX Feature Handbook IntraMail Features ◆ 83 IntraMail Features Operation Refer to the indi vidual features referenced in the System Administrator Options (page 82) . Accessing the System Administrator Options [Super Display Soft Ke y] - [Keyset Soft Ke y] Log onto System Administrator’ s Mailbox. SA (72) Access the System [...]

  • Pagina 88

    T ime and Date with V oice Mail 84 ◆ IntraMail Features DSX Feature Handbook Time and Date with V oice Mail Description Since IntraMail is completely integrated with the telephone system softw are, the IntraMail time and date is the same as the phone system time and date. Since time and date is used on telephone displays and with the Auto T ime S[...]

  • Pagina 89

    T ime and Date Stamp DSX Feature Handbook IntraMail Features ◆ 85 IntraMail Features Time and Date Stamp Description While listening to a message, a Subscriber Mailbox user can dial TI to hear the T ime and Date the message was left. This is a handy option while revie wing messages. The subscriber can just dial a code to fi nd out when the messa[...]

  • Pagina 90

    T ransfer to a Mailbox 86 ◆ IntraMail Features DSX Feature Handbook Transfer to a Mailbox Description An extension user can transfer their acti ve call to a co-worker’ s mailbox. This lets the caller lea ve a personal message for the co-worker . T ransfer to a Mailbox is one of the big con veniences of IntraMail since the caller can state their[...]

  • Pagina 91

    T ransfer to a Mailbox DSX Feature Handbook IntraMail Features ◆ 87 IntraMail Features Method C (Using a Call Co verage key) 1. Press TRANSFER . • If your extension has Hotline Automatic T ransfer , skip this step. 2. Press the Call Cov erage key . 3. Press V -MAIL . • V oice mail will prompt your caller to lea ve a message. • The caller wi[...]

  • Pagina 92

    V olume Control with V oice Mail 88 ◆ IntraMail Features DSX Feature Handbook Volume Control with Voice Mail Description Since IntraMail is completely inte grated with the telephone system software, V olume Control is a vailable at a subscriber’ s keyset an y time while listening to a message, greeting, or prerecorded v oice prompt. V olume Con[...]

  • Pagina 93

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  • Pagina 94

    (1093098) June 9, 2006, Re v 2 Printed in U.S .A. NEC Uni fi ed Solutions, Inc. 4 F orest Parkwa y , Shelton, CT 06484 TEL: 203-926-5400 F AX: 203-929-0535 www .necuni fi edsolutions.com[...]