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Multitech MT5634ZPW-PCI manuale d’uso - BKManuals

Multitech MT5634ZPW-PCI manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Multitech MT5634ZPW-PCI. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Multitech MT5634ZPW-PCI o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

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La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Multitech MT5634ZPW-PCI descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso Multitech MT5634ZPW-PCI dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Multitech MT5634ZPW-PCI
- nome del fabbricante e anno di fabbricazione Multitech MT5634ZPW-PCI
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Multitech MT5634ZPW-PCI
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Multitech MT5634ZPW-PCI non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Multitech MT5634ZPW-PCI e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Multitech in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Multitech MT5634ZPW-PCI, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Multitech MT5634ZPW-PCI, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Multitech MT5634ZPW-PCI. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    Model Number MT5634ZPW-PCI Owner ’ s Manual[...]

  • Pagina 2

    Owner’s Manual 82078500 Revision A #MT5634ZPW - PCI This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 1998, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents h[...]

  • Pagina 3

    iii Contents Chapter 1 - Introduction and Description Congratulations ................................................................................ 8 Peripheral Component Interconnect (PCI) ..................................... 1 1 What is in Y our Modem Package? .................................................. 1 1 How to Use This Manual .....[...]

  • Pagina 4

    iv Chapter 3 - A T Commands, S-Registers and Result Codes Introduction .................................................................................... 34 Configuring Communications Software .......................................... 34 A T Commands ................................................................................ 37 S-Registers [...]

  • Pagina 5

    v Appendices Appendix A: Regulatory Compliance .............................................. 76 Appendix B: T echnical Specifications ............................................. 90 Appendix C: ASCII Conversion Chart ............................................. 94[...]

  • Pagina 6

    vi[...]

  • Pagina 7

    Chapter 1 - Introduction and Description[...]

  • Pagina 8

    MT5634ZPW-PCI 8 Owner ’ s Manual Congratulations Congratulations on your purchase of one of the finest internal data/fax/voice modems available today: the MultiModemZPW- PCI ™ from Multi-Tech Systems. The MultiModemZPW-PCI is an internal, half-length, fax modem card that can be plugged into any PCI expansion slot. Your MultiModemZPW-PCI incorpo[...]

  • Pagina 9

    MT5634ZPW-PCI 9 1 Introduction and Description The MultiModemZPW-PCI is a full-featured internal data/fax/ voice modem designed for Pentium computers in a Windows Plug and Play TM environment. General features include: • Compliance with major ITU-T, TIA, and EIA international standards to ensure compatibility with other modems. • Distinguishes [...]

  • Pagina 10

    MT5634ZPW-PCI 10 Owner ’ s Manual • Automatic disabling of compression when transferring already-compressed files. • Redial, pulse (rotary) and touch-tone dial. • Dial tone and busy signal detection for reliable call-progress detection. • Plug and Play ( PnP ) serial support. • Flash upgradable. • Compatibility with the standard AT co[...]

  • Pagina 11

    MT5634ZPW-PCI 11 1 Introduction and Description Peripheral Component Interconnect (PCI) First developed by companies such as Intel TM , AT&T TM and Digital Equipment Corp. TM , the Peripheral Component Interconnect (PCI) bus used by your MT5634ZPW-PCI provides high performance that is easy to use. Because PCI devices contain registers with the [...]

  • Pagina 12

    MT5634ZPW-PCI 12 Owner ’ s Manual How to Use This Manual Chapter 1: Introduction and Description This chapter introduces the MT5634ZPW-PCI, briefly describing its features and package contents. It also describes the typographic conventions used in this manual. Chapter 2: Installing Your Modem This chapter describes first how to install the modem [...]

  • Pagina 13

    MT5634ZPW-PCI 13 1 Introduction and Description Chapter 6: Warranty, Service, and Technical Support This chapter contains the terms of your warranty and describes how to get help from Multi-Tech Systems for problems you cannot resolve yourself. It includes our technical support phone number, and how to access us through our BBS, the Internet, Compu[...]

  • Pagina 14

    MT5634ZPW-PCI 14 Owner ’ s Manual T ypographic Conventions This manual uses the following typographic conventions: You type this Text entered by you is shown in boldface . Spell the entry exactly as shown, using upper and/or lower case type. However, when you see <CR> , press the ENTER key; do not spell it as shown. AT command Bold, italici[...]

  • Pagina 15

    Chapter 2 - Installation[...]

  • Pagina 16

    MT5634ZPW-PCI 16 Owner ’ s Manual Introduction This chapter describes how to install the MultiModemZPW-PCI into your computer and the MultiModemZPW-PCI drivers into Windows 95. What Y ou’ll Need Before you start, please make sure you have everything you need: Multi-Tech Supplies • One MultiModemZPW-PCI internal fax modem card • One MultiMod[...]

  • Pagina 17

    MT5634ZPW-PCI 17 2 Installation Safety W arnings • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • This product is to used with UL and CUL listed computers. • Never touch uninsulated telephone wires or terminals unless the[...]

  • Pagina 18

    MT5634ZPW-PCI 18 Owner ’ s Manual Sound Card Considerations If you want speakerphone functions along with the ability to record sound or .WAV files through the sound card at the same time, you need: • two stereo PC microphones • one stereo male-to-male patch cord • one sound card and optional speakers To connect a 3rd party sound card, perf[...]

  • Pagina 19

    MT5634ZPW-PCI 19 2 Installation Install the MultiModemZPW -PCI into the Computer Installation of the MultiModemZPW-PCI requires you to open your computer. Please consult the computer manual in addition to the following instructions: 1. Turn off the computer and unplug it. Failure to do so may result in damage to both the MultiModemZPW-PCI and the c[...]

  • Pagina 20

    MT5634ZPW-PCI 20 Owner ’ s Manual External Connections The MultiModemZPW-PCI communicates over public switched telephone network lines. Use the modular telephone cable provided with the modem to connect the MultiModemZPW-PCI to your telephone wall jack. If you do not have a standard modular wall jack near your computer, you should install one, or[...]

  • Pagina 21

    MT5634ZPW-PCI 21 2 Installation Installing Drivers 1. Plug in and turn on your computer. As your computer boots, it automatically detects the MultiModemZPW-PCI, and the New Hardware Found dialog box appears. 2. In the New Hardware Found dialog box, select “Driver from disk provided by hardware manufacturer” (the default selection). Then click t[...]

  • Pagina 22

    MT5634ZPW-PCI 22 Owner ’ s Manual V erifying Configuration Use the following procedure to check the assignments Windows has made for your modem: 1. Click on the Start button, point to Settings , click on Control Panel , and double-click on the System icon. 2. When the System Properties sheet appears, click on the Device Manager tab. A list of dev[...]

  • Pagina 23

    MT5634ZPW-PCI 23 2 Installation 10 . Write down the modem’s port, interrupt, address, and highest speed. You will need this information to set up any “legacy” (non-Windows 95) communications software you install. Port: COM__ Interrupt:____ Address:_______ Speed:_______ 11 . Click on the General tab. Select the Multi-Tech MT5634ZPW-PCI and cli[...]

  • Pagina 24

    MT5634ZPW-PCI 24 Owner ’ s Manual Operating Y our MultiModemZPW -PCI You control your MultiModemZPW-PCI by issuing AT commands and setting S-Registers. Right now your MultiModemZPW-PCI is set up for the most typical user application, that is, as a traditional modem set to make a dial-up call to a remote installation where the call is answered aut[...]

  • Pagina 25

    MT5634ZPW-PCI 25 2 Installation Simple Operations You can dial by using the ATD command and the phone number of the modem with which you wish to connect, e.g., ATD6127853500 . Your modem will dial the number; a “scrambling” noise is heard as the modem negotiates the kind of connection it can make, and once the modems have settled on a common co[...]

  • Pagina 26

    MT5634ZPW-PCI 26 Owner ’ s Manual T esting the MultiModemZPW -PCI’ s Data Functions Test the modem’s data functions by using HyperTerminal to call the Multi-Tech Bulletin Board System (BBS) and download a file. Note: If this will be your first time calling the Multi-Tech BBS, refer to Chapter 5 for instructions on logging in as a new user. 1.[...]

  • Pagina 27

    MT5634ZPW-PCI 27 2 Installation 10 . From the Main Menu, type F to access the Files Menu, then type D . 11 . Enter the name of the file you wish to download from the BBS. 12 . If a password is required, enter the password. 13 . Answer Y or N to the automatic logoff question. 14 . Select a file transfer protocol by typing the indicated letter, such [...]

  • Pagina 28

    MT5634ZPW-PCI 28 Owner ’ s Manual T esting the MultiModemZPW -PCI’ s F AX Functions Test your modem’s fax capabilities by sending a fax to a fax machine in your office. Microsoft Fax is installed in Windows 95 as part of the Microsoft Exchange option. You can use Microsoft Fax to fax from within an application, such as a word processor, or to[...]

  • Pagina 29

    MT5634ZPW-PCI 29 2 Installation 11 . Click Next , then click Finish . 12 . Microsoft Fax opens the ZPW-PCI Test.doc file in WordPad and prints it to the Rendering System, then dials the recipient and sends the fax. 13 . Exit Microsoft Fax when the Status dialog box says the fax has been successfully sent. Other W ays to Access Microsoft Fax • In [...]

  • Pagina 30

    MT5634ZPW-PCI 30 Owner ’ s Manual Loopback T esting 1. Connect a microphone and speaker to the MultiModemZPW- PCI. To avoid feedback, make sure the microphone and speaker are well separated; for best results, use a headphone instead of a speaker (make sure volume is turned down). 2. Select Start , Programs , Accessories , HyperTerminal . 3. Doubl[...]

  • Pagina 31

    MT5634ZPW-PCI 31 2 Installation 6. Speak into the microphone to talk to the person on the other end of the line, and listen over the speaker. 7. Type ATH and press ENTER to hang up. 8. Type ATZ and press ENTER to reset the modem.[...]

  • Pagina 32

    MT5634ZPW-PCI 32 Owner ’ s Manual[...]

  • Pagina 33

    Chapter 3 - A T Commands, S-Registers and Result Codes[...]

  • Pagina 34

    MT5634ZPW-PCI 34 Owner ’ s Manual Introduction Communications software must be customized, or configured , to make it work with your computer’s serial port and modem, to meet the requirements of the system on the other end of a connection, and to meet your own requirements. Windows 95® makes configuration easy for Windows 95– compliant commu[...]

  • Pagina 35

    MT5634ZPW-PCI 35 3 A T Commands, S-Registers and Result Codes 4. If your legacy software doesn’t have the correct modem initialization string, you must change it. AT&F^M , which selects the modem’s factory default settings, works well for most connections. ( ^M is the code for the carriage return character that sends the string to the modem[...]

  • Pagina 36

    MT5634ZPW-PCI 36 Owner ’ s Manual 9. If you must dial 9 to get an outside line, edit the dialing prefix to include a 9 and a comma, e.g., ATDT9, (the comma inserts a pause before dialing the next digit). Similarly, to turn off call waiting for the duration of the call, insert the disabling code used in your area, e.g., ATDT*70, . If you are using[...]

  • Pagina 37

    MT5634ZPW-PCI 37 3 A T Commands, S-Registers and Result Codes A T Commands This section summarizes your modem’s AT commands. For detailed information on the commands, download ZPW-PCIHELP.EXE from the Multi-Tech BBS (see “Call the Multi-Tech BBS” in Chapter 3). Note: Some dialing and answering defaults and restrictions may vary for internatio[...]

  • Pagina 38

    MT5634ZPW-PCI 38 Owner ’ s Manual Command: A/ Repeat Last Command Values: n/a Description: Repeat the last command string. Do not precede this command with AT . Do not press ENTER to execute. Command: B n Communication Standard Setting Values: n = 0–3, 15, 16 Default: 1 and 16 Description: B0 Select ITU-T V.22 mode when modem is at 1200 bps. B1[...]

  • Pagina 39

    MT5634ZPW-PCI 39 3 A T Commands, S-Registers and Result Codes S Dial a telephone number previously stored using the &Zn=x command (see &Zn=x command for further information). The range of n is 0-3. , Pause during dialing for time set in register S8. ; Return to command mode after dialing. (Place at end of dial string.) ! Hook flash. Causes [...]

  • Pagina 40

    MT5634ZPW-PCI 40 Owner ’ s Manual Command: I n Information Request Values: n = 0–4, 9, 11 Default: None Description: I0 Display default speed and controller firmware version. I1 Calculate and display ROM checksum (e.g., “12AB”). I2 Check ROM and verify the checksum, displaying OK or ERROR . I3 Display default speed and controller firmware v[...]

  • Pagina 41

    MT5634ZPW-PCI 41 3 A T Commands, S-Registers and Result Codes Command: O Return Online to Data Mode Values: 0, 1, 3 Default: None Description: O0 Exit online command mode and return to data mode. O1 Issue a retrain and return to online data mode. O3 Issue a rate renegotiation and return to data mode. Command: Q n Result Codes Enable/Disable Values:[...]

  • Pagina 42

    MT5634ZPW-PCI 42 Owner ’ s Manual Command: X n Result Code Selection Values: n = 0–7 Default: 4 Description: X0 Basic result codes ( e.g., CONNECT ); does not look for dial tone or busy signal. X1 Extended result codes ( CONNECT 56000 V42bis, CONNECT 33600 V42bis , etc.); does not look for dial tone or busy signal. X2 Extended result codes with[...]

  • Pagina 43

    MT5634ZPW-PCI 43 3 A T Commands, S-Registers and Result Codes Command: &C n Data Carrier Detect (DCD) Control Values: n = 0 or 1 Default: 1 Description: &C0 Force Data Carrier Detect signal high. &C1 Let Data Carrier Detect follow carrier signal. Command: &D n Data Terminal Ready (DTR) Control Values: n = 0, 1, 2, or 3 Default: 2 De[...]

  • Pagina 44

    MT5634ZPW-PCI 44 Owner ’ s Manual Command: &K n Local Flow Control Selection Values: n = 0, 3, or 4 Defaults: 3 Description: &K0 Flow control disabled. &K3 Enable CTS/RTS hardware flow control. &K4 Enable XON/XOFF software flow control. Command: &M n Communications Mode Values: n = 0 Defaults: 0 Description: &M0 Asynchrono[...]

  • Pagina 45

    MT5634ZPW-PCI 45 3 A T Commands, S-Registers and Result Codes Command: &W n Store Current Configuration Values: n = 0 Default: None Description: &W0 Store active modem settings in NVRAM; load them at power-on or following the ATZ command instead of loading the factory defaults from ROM. Command: &Y n Select Stored Configuration for Hard[...]

  • Pagina 46

    MT5634ZPW-PCI 46 Owner ’ s Manual Command: N n Error Correction Mode Selection Values: n = 0–5, or 7 Default: 3 Description: N0 Non-error correction mode with data buffering (same as &Q6 ). N1 Direct mode. N2 MNP reliable mode. N3 V.42/MNP auto-reliable mode. N4 V.42 reliable mode. N5 V.42, MNP, or non-error correction (same as N3 )[...]

  • Pagina 47

    MT5634ZPW-PCI 47 3 A T Commands, S-Registers and Result Codes Command: -C n Data Calling Tone Values: n = 0 or 1 Defaults: 0 Description: -C0 Disable V.25 data calling tone. -C1 Enable V.25 data calling tone. Command: %B View Numbers in Blacklist Values: n/a Description: If blacklisting is in effect, this command displays the numbers for which the [...]

  • Pagina 48

    MT5634ZPW-PCI 48 Owner ’ s Manual Command: %T125 Testing DSP 56K Code Version/Checksum Values: n/a Description: Entering AT%T125<cr> tests the DSP56K code version and checksum running in external RAM. Upon issuing this command the user may then issue ATI4<cr> to get DSP version or ATI1<cr> to get DSP checksum in RAM. Entering AT[...]

  • Pagina 49

    MT5634ZPW-PCI 49 3 A T Commands, S-Registers and Result Codes Register Unit Range Default Description S6 seconds 2–65* 2* Sets the time the modem will wait after it goes off-hook before it be- gins t o dial the telephone number. S7 seconds 1–255* 5 0* Sets the time the modem will wait for a carrier signal before aborting a call. Also sets the w[...]

  • Pagina 50

    MT5634ZPW-PCI 50 Owner ’ s Manual Register Unit Range Default Description S37 decimal 0–19 0 S37 sets the maximum V.34 "up- stream" speed that the modem attempts to connect. 0 = maximum negotiated modem speed 1 = reserved 2 = 1200/75 bps 3 = 300 bps 4 = reserved 5 = 1200 bps 6 = 2400 bps 7 = 4800 bps 8 = 7200 bps 9 = 9600 bps 10 = 120[...]

  • Pagina 51

    MT5634ZPW-PCI 51 3 A T Commands, S-Registers and Result Codes Register Unit Range Default Description S42 decimal 0–1 1 Enables/disables the 56K auto rate. Retrain and fallback are disabled in data mode. 0 = dis- able; 1 = enable. S43 decimal 0–1 1 For testing and debugging only. Enables/disables V.32bis start-up auto mode operation. 0 = disabl[...]

  • Pagina 52

    MT5634ZPW-PCI 52 Owner ’ s Manual Result Codes In command mode the MultiModemZPW-PCI sends result codes to your computer to provide you with on-going information during dialing and connection. The following table shows the available result codes. Terse Verbose Description 0O K Command executed 1 CONNECT Modem connected to line 2 RING Ring signal [...]

  • Pagina 53

    MT5634ZPW-PCI 53 3 A T Commands, S-Registers and Result Codes Terse Verbose Description 77* CONNECT 46000 Connected at 46000 bps 78* CONNECT 48000 Connected at 48000 bps 79* CONNECT 50000 Connected at 50000 bps 80* CONNECT 52000 Connected at 52000 bps 81* CONNECT 54000 Connected at 54000 bps 82* CONNECT 56000 Connected at 56000 bps 88 DELAYED Delay[...]

  • Pagina 54

    MT5634ZPW-PCI 54 Owner ’ s Manual[...]

  • Pagina 55

    Chapter 4 - T roubleshooting[...]

  • Pagina 56

    MT5634ZPW-PCI 56 Owner ’ s Manual Introduction This chapter covers some common problems you may run into with your modem and how to solve them. Your MultiModemZPW-PCI was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your conne[...]

  • Pagina 57

    MT5634ZPW-PCI 57 4 T roubleshooting • Retry whatever action was not working. • If it still does not work, check the following section for a description and possible solution of your problem. • If you do not find your problem listed in the next section, see Chapter 7 for information on how to reach one of our technical support technicians via [...]

  • Pagina 58

    MT5634ZPW-PCI 58 Owner ’ s Manual The Modem Does Not Respond to Commands • Make sure you are in terminal mode in your data communications program, then type AT and press ENTER. If you get an OK response, your connections are good and the problem likely is in the connection description in your communications software. • Try resetting your mode[...]

  • Pagina 59

    MT5634ZPW-PCI 59 4 T roubleshooting Communications Port your modem is connected to. In the port’s Properties sheet, click on the Resources tab to see the port’s Input/Output range and Interrupt Request. If another device is using the same address range or IRQ, it will appear in the Conflicting Device List. Uncheck Use Automatic Settings to chan[...]

  • Pagina 60

    MT5634ZPW-PCI 60 Owner ’ s Manual The Modem Dials But Cannot Make a Connection There can be several reasons the MultiModemZPW-PCI fails to make a connection. Possibilities include • lack of a physical connection to the telephone line. • a wrong dial tone. • a busy signal. • a wrong number. • no modem at the other end. • a faulty modem[...]

  • Pagina 61

    MT5634ZPW-PCI 61 4 T roubleshooting • If the modem reports BUSY, the other number may be busy, in which case you should try again later, or it may indicate that you have failed to add a 9, prefix to the phone number if you must dial 9 for an outside line. If you must dial 9 to get an outside line, the easiest way to dial it automatically using le[...]

  • Pagina 62

    MT5634ZPW-PCI 62 Owner ’ s Manual The Modem Disconnects While Online • If you have call waiting on the same phone line as your modem, it may interrupt your connection when someone tries to call you. If you have call waiting, disable it before each call. In most telephone areas in North America, you can disable call waiting by preceding the tele[...]

  • Pagina 63

    MT5634ZPW-PCI 63 4 T roubleshooting The Modem Cannot Connect When Answering • Auto-answer may be disabled. Turn on auto-answer in your data communications program or send the command ATS0=1 to your modem in terminal mode. File T ransfer Appears Slower Than It Should Be • If you are using a slow transfer protocol, such as Xmodem or Kermit, try Z[...]

  • Pagina 64

    MT5634ZPW-PCI 64 Owner ’ s Manual There Are Garbage Characters on the Monitor • Your computer and the remote computer may be set to different word lengths, stop bits, or parities. If you have connected at 8-N-1, try changing to 7-E-1, or vice-versa, using your communications software. • You may be experiencing line noise. Enable error correct[...]

  • Pagina 65

    Chapter 5 - W arranty , Service and T echnical Support[...]

  • Pagina 66

    MT5634ZPW-PCI 66 Owner ’ s Manual Introduction This chapter begins with the terms of your modem’s warranty. Read carefully the next section, “Tech Support,” if you have questions or problems with your modem. It includes the technical support telephone numbers, space for recording your modem information, and an explanation of how to send in [...]

  • Pagina 67

    MT5634ZPW-PCI 67 5 W arranty , Service and T ech Support MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products that prove to be defective within the warranty period, or, at MTS’s option, issuance of a refund of the purchase price. Defective products must be returned by Customer[...]

  • Pagina 68

    MT5634ZPW-PCI 68 Owner ’ s Manual The modem model and serial numbers are silkscreened on your modem. The software versions are printed on the diskette labels. Type ATI4 <CR> in terminal mode to display the modem firmware version. Please note the status of your modem in the space below before calling tech support. This includes screen messag[...]

  • Pagina 69

    MT5634ZPW-PCI 69 5 W arranty , Service and T ech Support Service If your technical support specialist decides that service is required and you are outside the USA, your local distributor of Multi-Tech products usually offers the quickest and most economical repair option. If necessary, you may send your modem to our Mounds View factory in the USA. [...]

  • Pagina 70

    MT5634ZPW-PCI 70 Owner ’ s Manual The Multi-T ech BBS Multi-Tech maintains a bulletin board system (BBS) for its customers. Information available from the BBS includes new product information, product upgrade data, and problem-solving tips. There is also a message service that lets you request additional information. The phone number for the Mult[...]

  • Pagina 71

    MT5634ZPW-PCI 71 5 W arranty , Service and T ech Support Downloading a File If you know the file name 1. From the Main Menu, type F to access the Files Menu, then type D . 2. Enter the name of the file you wish to download from the BBS. 3. If a password is required, enter the password. 4. Answer Y or N to the automatic logoff question. 5. Select a [...]

  • Pagina 72

    MT5634ZPW-PCI 72 Owner ’ s Manual 6. Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem (the recommended protocol). 7. If you select Zmodem, the file will transfer automatically. If you select another protocol, you may have to initiate the transfer yourself. (In MEWTERM and many other communications programs, the[...]

  • Pagina 73

    MT5634ZPW-PCI 73 5 W arranty , Service and T ech Support About CompuServe In addition to the BBS, Multi-Tech provides support through CompuServe’s Modem Vendor Forum (GO MODEMVEN) under GO MULTITECH. You can also download manuals, Help files, drivers, Microsoft Mail scripts, and product tips and descriptions from the forum’s Multi-Tech library.[...]

  • Pagina 74

    MT5634ZPW-PCI 74 Owner ’ s Manual About the Multi-T ech Fax-Back Service Multi-Tech's fax-back system provides 24-hour access to sales, marketing, and technical literature for customers in the U.S.A. Dial (612) 717-5888, follow the voice prompts, and enter the document number for either the Sales and Marketing catalog or the Technical Suppor[...]

  • Pagina 75

    Appendices[...]

  • Pagina 76

    MT5634ZPW-PCI 76 Owner ’ s Manual Appendix A: Regulatory Compliance FCC Regulations for T elephone Line Interconnection 1. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number and ringer equ[...]

  • Pagina 77

    MT5634ZPW-PCI 77 Appendices 5. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications in order to maintain uninterrupted service. 6. If trouble [...]

  • Pagina 78

    MT5634ZPW-PCI 78 Owner ’ s Manual NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generate[...]

  • Pagina 79

    MT5634ZPW-PCI 79 Appendices Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination of a interface may consist of any combination of devices subject only to the requirement that[...]

  • Pagina 80

    MT5634ZPW-PCI 80 Owner ’ s Manual This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux app[...]

  • Pagina 81

    MT5634ZPW-PCI 81 Appendices Compliance with BABT Requirements Approved for connection to telecommunications system specified in the instructions for use subject to the conditions set out in them. Warning: Interconnection directly, or by way of other apparatus, of ports marked ‘SAFETY WARNING see instructions for use’ with ports marked or not so[...]

  • Pagina 82

    MT5634ZPW-PCI 82 Owner ’ s Manual become conductive due to condensation. Failure to maintain these minimum distances would invalidate approval. Figure A-1. Creepage and Clearance Distances.[...]

  • Pagina 83

    MT5634ZPW-PCI 83 Appendices Except at the edge connector which plugs into the host's expansion slot, clearance distance (Xmm) and creepage distance (Ymm), as given in the above table, must be maintained between the communication card and any assemblies which use or generate hazardous voltage. This apparatus has been approved for the use of the[...]

  • Pagina 84

    MT5634ZPW-PCI 84 Owner ’ s Manual Compliance with BS6305 Clause 6.2, BS6320 Clause 7.2, and BABT/SITS/82/ 005S/D a. The modem is suitable for connection to the public switched telephone network (PSTN) provided by British Telecommunications plc or Kingston Communications (Hull) plc. Circuit supply by British Communications, Mercury Communication, [...]

  • Pagina 85

    MT5634ZPW-PCI 85 Appendices i. internal software that has not been formally accepted by BABT. ii. external control software or external control apparatus which cause the operation of the modem associated call setup equipment to contravene the requirements of the standard set out in BABT/SITS/82/005S/D. All other apparatus connected to this modem an[...]

  • Pagina 86

    MT5634ZPW-PCI 86 Owner ’ s Manual Compliance with BS6789: Section 3.1 and Part 2 a. The modem is not capable of allowing Auto Call using '999' or other PABX emergency numbers. b. Modes other than modes 1, 2, or 3 should not be used on the BT PSTN. This modem is a mode 1 device. c. Users are advised to check the numbers entered during th[...]

  • Pagina 87

    MT5634ZPW-PCI 87 Appendices European Community Directives (CE) The CE mark is affixed to the enclosed MultiTech product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility; and Council Directive [...]

  • Pagina 88

    MT5634ZPW-PCI 88 Owner ’ s Manual Australian and New Zealand Modem W arning Notice Australian Modem Warning Notice Modems connected to the Australian telecommunications network must have a valid AUSTEL permit. This modem has been specifically configured to ensure compliance with AUSTEL Standards. The following commands can affect compliance and m[...]

  • Pagina 89

    MT5634ZPW-PCI 89 Appendices Failure to set the modem, and any communications software used with the modem, to the values shown above will result in the modem being operated in a non-compliant manner. Consequently, there would be no permit in force for this equipment, and the Telecommunications Act 1991 prescribes a penalty of $12,000 for the connec[...]

  • Pagina 90

    MT5634ZPW-PCI 90 Owner ’ s Manual Appendix B: T echnical Specifications Trade Name MultiModemZPW-PCI Model Numbers MT5634ZPW-PCI Client-to-Server Data Rates * K56flex speeds when accessing an ISP-type K56flex server (actual speed depend on server capabilities and line conditions) Client-to-Client Data Rates K56flex speeds, plus 33,600, 31,200, 28[...]

  • Pagina 91

    MT5634ZPW-PCI 91 Appendices Error Correction ITU V.42 (LAP-M and MNP Classes 2–4) Data Compression ITU V.42bis (4:1 compression) and MNP 5 (2:1 compression) Speed Detection Automatic speed detection and switching between available speeds Fallback In adverse line conditions, the modem falls back from its current operating speed to the next reliabl[...]

  • Pagina 92

    MT5634ZPW-PCI 92 Owner ’ s Manual Command Buffer 40 characters Data Modulations FSK at 300 bps, DPSK at 1200 bps, QAM at 2400, 4800, and 9600 bps (non-trellis), QAM with trellis-coded modulation (TCM) at 9600, 12,000, 14,400, 16,800, 19,200, 21,600, 24,000, 26,400, 28,800, 31,200, 33,600 and 56,000 bps (PCM) Fax Modulations V.21 CH2: FSK at 300 b[...]

  • Pagina 93

    MT5634ZPW-PCI 93 Appendices Fax Carrier Frequencies V.21 CH2 (half duplex): 1650 Hz mark, 1850 Hz space for Transmit Originate; 1650 Hz mark, 1850 Hz space for Transmit Answer V.27ter: 1800 Hz Originate/Answer V.29 QAM: 1700 Hz Originate/Answer V.17 TCM: 1800 Hz Originate/Answer Diagnostics Power-on self-test (POST) and local analog loop Transmit L[...]

  • Pagina 94

    MT5634ZPW-PCI 94 Owner ’ s Manual Appendix C: ASCII Conversion Chart CTRL CODE HEX DEC CODE HEX DEC CODE HEX DEC CODE HEX DEC @ NUL 00 0 SP 20 32 @ 40 64 ` 60 96 A SOH 01 1 ! 21 33 A 41 65 a 61 97 B STX 02 2 " 22 34 B 42 66 b 62 98 C ET X 03 3 # 23 35 C 43 67 c 63 99 D EOT 04 4 $ 24 36 D 44 68 d 64 100 E ENQ 05 5 % 25 37 E 45 69 e 65 101 F A[...]