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HP (Hewlett-Packard) X360 manuale d’uso - BKManuals

HP (Hewlett-Packard) X360 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso HP (Hewlett-Packard) X360. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica HP (Hewlett-Packard) X360 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso HP (Hewlett-Packard) X360 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso HP (Hewlett-Packard) X360 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo HP (Hewlett-Packard) X360
- nome del fabbricante e anno di fabbricazione HP (Hewlett-Packard) X360
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature HP (Hewlett-Packard) X360
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio HP (Hewlett-Packard) X360 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti HP (Hewlett-Packard) X360 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio HP (Hewlett-Packard) in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche HP (Hewlett-Packard) X360, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo HP (Hewlett-Packard) X360, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso HP (Hewlett-Packard) X360. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    HP ENVY x360 Convertible PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.[...]

  • Pagina 2

    © Copyright 20 14 Hewlett-Packard Development Company, L.P. Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, WIndows 7, and Windows 8 are U.S. registered trademarks of the Microsoft group of [...]

  • Pagina 3

    Safety warning notice WARNING! To reduce the possibility of heat-related i nju ries or of ove rheating the device, do not place the device directly on your lap or obst ruct the device air vents. Use the devi ce only on a hard, flat surface. Do not allow another h ard surface, suc h as an adjoining optional printer, or a soft surface, such as pillow[...]

  • Pagina 4

    iv Safety warning notice[...]

  • Pagina 5

    Table of contents 1 Product descript ion .... ........... .......... .......... .......... ........ .......... ......... ........... .......... ........ ... ...... ........... ........ ...... 1 2 External compon ent identification ............... ................ ................. ........... ................. .............. .............. ........[...]

  • Pagina 6

    5 Removal and replacement pr ocedures for Auth orized Service Pr ovider parts ........... ........................................ 27 Component replacement procedures ......................................................................................... ..... ................... 27 Top cover ...................... .................. ............[...]

  • Pagina 7

    Removing the HP Recovery partition (select models only) .............. ................. .............. ................. 69 9 Power cord set requirements ........... ........... ............. ........... ............ ........... ............. .......... .... ..... ........... ........ 70 Requirements for all countries .............................[...]

  • Pagina 8

    viii[...]

  • Pagina 9

    1 Product description Category Description Product Name HP ENVY x360 Convertible PC Processor 4th Generation Intel processors Intel® Core i7-4510U processor (2 .00 GHz, SC turbo up to 3.10 GHz, 1600 MHz, 4 M B L3 cache) Intel Core i5-4210U processor (1.70 GHz, SC turbo up to 2 .70 GHz, 1600 MHz, 3 MB L3 cache) Intel Core i3-4030U processor (1.90 G[...]

  • Pagina 10

    Category Description Beats Audio Ethernet Gigabit LAN Sensor Sensor Hub (Accelerometer + Gyroscope + e-Compass) Wirel ess Integrated wireless options with dual antenna (Half Mini Card): Compatible with Miracast-cer tified devices ● Qualcomm QCA956 5 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter ● Intel Dual Band Wi reless-AC 7260 8 02.11 ac 2×2 Wi[...]

  • Pagina 11

    2 External component identification Right side Component Description (1) Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has tempora rily parked the hard drive. (2) Memory card reader Reads optional memory cards that store, manage, share, or access information. To insert a card: Hold the card label[...]

  • Pagina 12

    Left side Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to ex[...]

  • Pagina 13

    Component Description ● To increase speaker volume, press the + edge of the button. ● To decrease speaker volume, press the – edge of the button. Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to com municate with wireless local area networks (WLANs). (2) Internal microphones (2) Record sound. (3) Webca[...]

  • Pagina 14

    Mode Description Productivity mode To use the notebook in productivity mode, raise the display until you can view the display (about 90 to 100 degrees). Entertainment mode To use your notebook in entertainment mode, raise the display, and then rotate it backward to a stand positi on (about 315 degrees). You can rest the notebook on the computer bot[...]

  • Pagina 15

    Top TouchPad Component Description (1) Left control zone Textured area that a llows you to perform additional gestures. (2) TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. (3) Left TouchPad b utton Functions like th e left button on an external mouse[...]

  • Pagina 16

    Lights Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to t he display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power. (2) Cap[...]

  • Pagina 17

    Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button br[...]

  • Pagina 18

    Keys Component Description (1) esc key Displays system information when pressed i n combination with the fn key. (2) fn key Executes frequently used system fun ctions when pressed in combination with th e b or the esc key. (3) Windows key Returns you to the Start screen from an open app or the Windows de sktop. NOTE: Pressing the Windows key ag ain[...]

  • Pagina 19

    Bottom Component Description (1) Vents (2) Enable airflow to cool internal com ponents. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Speakers (2) Produce sound. Bottom 11[...]

  • Pagina 20

    Service tag and PCID label Service tag The labels affixed to the computer provide information you may need when you troubles hoot system problems or travel intern ationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: af fixed to the bottom of the co mputer, [...]

  • Pagina 21

    PCID label The PCID label provi des the informat ion required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the syst em board. The label may ha ve a different number of characters depending on the operating system on the computer. Windows 8 models Non-Windows 8 models Service tag and PCID label[...]

  • Pagina 22

    3 Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for y our computer, go to http://partsurfer.hp.com , select your country or region, and then follow the on-scr een instructions. Item Component Spare part number (1) Display assembly [...]

  • Pagina 23

    Item Component Spare part number For use in the Czech Republic and Slova kia 774608-FL1 For use in France 774608-051 For use in Germany 774608-041 For use in Greece 774608-151 For use in Hungary 774608-211 For use in Israel 774608-BB1 For use in Ital y 774608-061 For use in the Netherlands 774608-DH1 For use in the Netherlands a nd Europe 774608-B3[...]

  • Pagina 24

    Item Component Spare part number (11) Power button board (includes cable) 774599-001 (12) WLAN module: Intel Dual Band W ireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Ada pter 756753-005 Qualcomm QCA95 65 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Ad apter 733476-005 Intel Dual Band W ireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo ada pter 710662-005[...]

  • Pagina 25

    Display assembly subcomponents Item Component Spare part number (1) Display enclosure 774591 -001 (2) Display hinges (includes left a nd right hinges) 774596-001 (3) Display hinge covers 774597-0 01 (4) Antenna 774590 -001 (5) Webcam 768040-001 Display cable kit , includes: (6a) Display/webcam ca ble (6b) Touch cable ● HD models 774593-001 ● FH[...]

  • Pagina 26

    Item Component Spare part number Fix bra cket, touch con trol board, and ba cklight cable (not illustrated) ● HD models 774602-001 ● FHD models 774603-001 Mass storage devices Component Spare part number (1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 1-TB, 5400-rpm, 7.0-mm 762990-005 750-GB, 5400-rp[...]

  • Pagina 27

    Miscellaneous parts Component Spare part number HP Smart AC adapter , 45-W, non-PF C, 4.5-mm, non-slim 741727-001 Power cord (3-pin, black, 1.0-m): For use in Europe 755530-021 For use in Israel 755530-BB1 For use in Denmark 755530-081 For use in North America 755530-001 For use in Switzerland 755530-111 For use in the United Kingdom and Singapore [...]

  • Pagina 28

    Spare part number Description 755530-031 Power cord for use in the Unite d Kingdom and Singapore (3-pin, bla ck, 1.0-m) 755530-081 Power cord for use in Denmar k (3-pin, black, 1.0-m) 755530-111 Power cord for use in Switzerla nd (3-pin, black, 1.0- m) 755530-BB1 Power cord for use in Israel (3-pi n, black, 1.83-m) 756753-005 Intel Dual Band W irel[...]

  • Pagina 29

    Spare part number Description 774607-001 System board equipped w ith an Intel Core i3-4030 U processor and a non- Windows 8 operating system (includes rep lacement therma l material) 774607-501 System board equipped w ith an Intel Core i3 -4030 U processor and the Wind ows 8.1 Standard operating system (includes replac ement thermal materia l) 7746[...]

  • Pagina 30

    Spare part number Description 780958-501 System board equipped w ith an Intel Core i7 -4510 U processor and the Wind ows 8.1 Standard operating system (includes replac ement thermal materia l) 784133-001 Base enclosure for use in models in EMEA with the following WLAN module: Qualcomm QCA9565 802.11bgn 1x1 Wi-F i + BT4.0 Combo Adapter in North A me[...]

  • Pagina 31

    4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to compl ete the removal and replacement pro cedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you mus[...]

  • Pagina 32

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a har d drive, shut do wn the computer. If you ar e unsure whether the computer is off or in Hibernation, turn the computer on, an[...]

  • Pagina 33

    Typical electrostatic voltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5 ,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plas tic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4 ,000 V 2,000 V Removing DIPS from S ty[...]

  • Pagina 34

    ● Avoid contact with pins, leads, o r circuitry. ● Turn off power and input signal s before inserting or removing connectors or test equipment. Equipment guidelines Grounding equipment mu st include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wris t strap connected to a ground ed system. Wrist straps [...]

  • Pagina 35

    5 Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an auth orized service provider. Accessing these parts can damage th e computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on sup[...]

  • Pagina 36

    Top cover Description Spare part number Top cover with keyboard for use in Belgium 774608-A41 Top cover with keyboard for use in Bulgaria 774608-261 Top cover with keyboard for use in Canada (English) 774608-DB1 Top cover with keyboard for use in the Czech Republic and Slovakia 774608-FL1 Top cover with keyboard for use in France 774608-051 Top cov[...]

  • Pagina 37

    2. Pry the two re ar rubber feet of f the top cover. 3. Remove the 12 Philli ps PM2.5×6.0 screws (1) that secure the top cover to the computer. 4. Separate the top cover from the computer by lifting up on the front of the top cover (starting near the touchpad) (1) , and then lifting the cover up and off the computer (2) far enough to access the ke[...]

  • Pagina 38

    5. Disconnect the keyboard cable (1) and the touchpad cable (2) from the system board. 6. Remove the top cover from the computer. Reverse this procedure to install the top cover. 30 Chapter 5 Removal and replacement procedu res for Authorized Service Provi der parts[...]

  • Pagina 39

    Battery NOTE: You do not have to remove the battery to remo ve most computer co mponents. Be sure to disconnect the battery cable from the system board before removing any components. Description Spare part number 3-cell, 43-Wh, 2. 83-Ah, Li-ion battery 761230-005 Before removing the battery, follow these steps: 1. Turn off the computer. If you are[...]

  • Pagina 40

    2. Remove the battery (2) . Reverse this procedure to install the battery. 32 Chapter 5 Removal and replacement procedu res for Authorized Service Provi der parts[...]

  • Pagina 41

    TouchPad board Description Spare part number Touchpad board (includes cable) 774598-001 Before removing the touchpad board, follow these steps: 1. Turn off the computer. If you are unsure whether th e computer is off or in Hibernation, turn the computer on, and then sh ut it down through the operating system. 2. Disconnect the power fro m the compu[...]

  • Pagina 42

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket and ha rd drive connector cable. These components are included in the Hard Drive Hardware Kit , spare part number 76802 0-001. Description Spare part number 500-GB, 5400-rpm, 7.0-mm hard drive 77818 6-005 500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm hard drive 73200[...]

  • Pagina 43

    3. Lift the hard drive out of the computer (3) . 4. If it is necessary to disassemble the ha rd drive, perform the following steps: a. Disconnect the hard drive connector cable (1) from the hard drive. b. Flex the sides of the bracket to remove th e pegs from the holes in the hard drive (2) . c. Remove the hard drive bracket (3) from the hard drive[...]

  • Pagina 44

    Solid-state drive (SSD) NOTE: The solid-state drive spare part kit does not include the cable, bracket, or screws. These components are included in the Solid-state Driv e Hardware Kit, spare part number 777653-001 . Description Spare part number 256-GB solid-state drive, TLC 777651- 001 256-GB solid-state drive, MLC 777652-001 Solid-state Drive Har[...]

  • Pagina 45

    3. Lift the solid-state drive assembly out of the computer (3) . 4. If it is necessary to disassemble the soli d-state drive, perform the fol lowing steps : a. Disconnect the cable (1) from the drive. b. Remove the P hillips P M2.5×4.0 screw (2) that secures the solid-state drive to the bracket. c. Lift the top of the drive upward enou gh to remov[...]

  • Pagina 46

    WLAN module Description Spare part number Intel Dual Band Wireless- AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter 756753-005 Qualcomm QCA 9565 802.11bgn 1x1 Wi- Fi + BT4.0 Combo Adapter 733476-005 Intel Dual Band Wireless- AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo ada pter 710662-005 CAUTION: To prevent an unresponsive system, replace the wirel[...]

  • Pagina 47

    3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WL AN module, the pr otective sleeves must be installe d on th e antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. Component repla[...]

  • Pagina 48

    Speakers Description Spare part number Speaker Kit (inc ludes left and right speakers and cable ) 774605-001 Before removing the speakers, follow these steps: 1. Turn off the computer. If you are unsure whether th e computer is off or in Hibernation, turn the computer on, and then sh ut it down through the operating system. 2. Disconnect the power [...]

  • Pagina 49

    4. Remove the speakers (4) from the computer. Reverse this procedure to install the speakers. Component replacement procedures 41[...]

  • Pagina 50

    USB/audio board Description Spare part number USB/audio board (includes ca ble) 774600-001 Before removing the USB/audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then sh ut it down through the operating system. 2. Disconnect all external device s[...]

  • Pagina 51

    Fan Description Spare part number Fan 778793-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether th e computer is off or in Hibernation, turn the computer on, and then sh ut it down through the operating system. 2. Disconnect the power fro m the computer by un plugging the power cord from the compute[...]

  • Pagina 52

    3. Remove the fan (3) . Reverse this procedure to install the fan. 44 Chapter 5 Removal and replacement procedu res for Authorized Service Provi der parts[...]

  • Pagina 53

    Power button board Description Spare part number Power button boa rd (includes cable) 774599-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether th e computer is off or in Hibernation, turn the computer on, and then sh ut it down through the operating system. 2. Disconnect the power fr[...]

  • Pagina 54

    3. Remove the power bu tton board and cable (3) . Reverse this procedure to in stall the power button board. 46 Chapter 5 Removal and replacement procedu res for Authorized Service Provi der parts[...]

  • Pagina 55

    System board NOTE: The system board spare part kit i n cludes replacement thermal material. Description Spare part number Intel Core i7-4510U processor a nd the Windows 8.1 Sta ndard operating system 780958- 501 Intel Core i7-4510U processor a nd a non-Windows 8 operating s ystem 780958-001 Intel Core i5-4210U processor a nd the Windows 8.1 Sta nda[...]

  • Pagina 56

    1. Disconnect the following cabl es from the system board: (1): Power button board cable (2): Lef t display cable (3): Powe r connector cable (4): Right di splay cable (5): Fan cable (6): USB/audio cable (7): Hard drive cable 2. Remove the two nuts (1) that secure the s ystem board to the computer. 3. Remove the five Phillips PM2.5×4.0 screws (2) [...]

  • Pagina 57

    Memory module Description Spare part number 8-GB (PC3L, 12 800, 1600-MH z) 693374-005 4-GB (PC3L, 12 800, 1600-MH z) 691740-005 2-GB (PC3L, 12 800, 1600-MH z) 691739-005 Update BIOS before addi ng memory modules Before adding new memory, ma ke sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIO[...]

  • Pagina 58

    5. Disconnect the battery . 6. Remove the WLAN module (see WLAN module on page 38 ). 7. Remove the system bo ard (see System board on page 47 ). Remove the memory module: 1. Position the system board ups ide-down. 2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory mo dule tilts up.) 3. [...]

  • Pagina 59

    Heat sink Description Spare part number Heat sink (includes replacement thermal materia l) 774595-001 Before removing the heat sink, follow these steps: 1. Turn off the computer. If you are unsure whether th e computer is off or in Hibernation, turn the computer on, and then sh ut it down through the operating system. 2. Disconnect the power fro m [...]

  • Pagina 60

    3. Remove the heat sink (2) . NOTE: Due to the adhesive quality of the thermal ma terial located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components eac[...]

  • Pagina 61

    Display assembly Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then sh ut it down through the operating system. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power fro m the computer by[...]

  • Pagina 62

    4. Remove two Phillips PM2.5×5. 5 screws from each hinge (1) and the smaller Phillips PM2.5×3.6 screw from the right hinge (2) that secures the dis play assembly to the computer. CAUTION: Support the display as sembly when removing the screws. Failure to support the display assembly can result in damage to the disp lay assembly and other computer[...]

  • Pagina 63

    c. Use a thin tool to lift the webcam module to disen gage the adhesive that secures it to the display (2) , and then remov e the webcam module (3) . 3. The touch screen display cable conn ects to the board at the bottom of the bezel. To disconnect the touch screen dis play cable from the display bezel, pull the cable upward to disconnect. NOTE: Th[...]

  • Pagina 64

    e. Remove the display/webcam cable (4) . 5. To remove the display pan el from the bezel: NOTE: The display panel and bezel ar e available using spare part number 774602-001 for HD panels and 774603-001 for FHD pan els. a. Position the display bezel/display panel as sembly upside-down. b. If necessary, d isconnect the disp lay/w ebcam cable from the[...]

  • Pagina 65

    a. Position the display enclosure so you can access the internal parts. b. Remove the four Phillips PM2. 5×4.0 screws from the bottom of the hinges (1) and the two Phillips PM2.0×3.0 screws (2) from the top of the hing es that secure the hinges to the display enc losure. c. Remove the hinges from the display (3) . 7. The hinge covers are installe[...]

  • Pagina 66

    c. Lift the tape that secures the tran sceivers at the top o f the display (3) , and then remove the antenna cables from th e display enclo sure (4) . Reverse this procedure to reassembl e and install the display assembly. 58 Chapter 5 Removal and replacement procedu res for Authorized Service Provi der parts[...]

  • Pagina 67

    Power connector cable Description Spare part number Power connector cable 768012-001 Before removing the power connector cable, follow these steps: 1. Turn off the computer. If you are unsure whether th e computer is off or in Hibernation, turn the computer on, and then sh ut it down through the operating system. 2. Disconnect the power fro m the c[...]

  • Pagina 68

    2. Remove the power connector (2) from the computer. Reverse this procedure to install the power connector cable. 60 Chapter 5 Removal and replacement procedu res for Authorized Service Provi der parts[...]

  • Pagina 69

    6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), co ntrols communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and prin ter). Setup Utility (BIOS) includes settings for the types of devices installe d, the startup s[...]

  • Pagina 70

    Downloading a BIOS update CAUTION: To reduce the ris k of damage to the compute r or an unsuccessful installation, download and install a BIOS update only when the computer is co nnected to reliable external power usi ng the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional do[...]

  • Pagina 71

    the operating system so that it can isolate hardware failures from issues that are ca used by the operating system or other software components . To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, quickly pres s esc , and the n press f2 . The BIOS searches three places for the diag no stic tools, in the following orde r: [...]

  • Pagina 72

    7 Specifications Computer specifications Metric U.S. Dimensions Width 383.7 mm 15.11 in Depth 258.5 mm 10.18 in Height – Front 7.55 mm 0.30 in Height – Rear 23.60 mm 0.93 in Weight – with HDD 2.4 kg 5.29 lbs Weight – with SDD 2.3 kg 5.07 lbs Input power Operating voltage and c urrent 19.5 V dc @ 3.33 A – 65 W 19.5 V dc @ 2.3 1 A – 45 W [...]

  • Pagina 73

    Hard drive specifications 500-GB* 500-GB* hybrid Dimensions Height 7.0 mm 7.0 mm Width 69.9 mm 70 mm Weight 110 g 95 g Interface type SATA SATA Transfer rate (synchronous, maximum) 1.1 GB/sec 100 MB/sec Security ATA security ATA security Seek times (typical read, including setting) Single track 1.5 ms 2 ms Average (read/write) 11/13 ms 12 ms Maximu[...]

  • Pagina 74

    8 Backing up, restoring, and recovering This chapter provides informatio n about the follo wing processes: ● Creating recovery media and backups ● Restoring and recovering your system Creating recovery media and backups 1. After you successfully set up the computer, create HP Recove ry medi a. This step creates a backup of the HP Recovery parti[...]

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    Worldwide Telephone Numbers booklet included with the com puter. You can also find contact information from the HP website. Go to http://www.hp.com/ support , select your country or region, and follow the on-screen instructions. I f you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be c[...]

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    Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery parti tion (select models only). If you have not already created recovery media, se e Creating HP Recovery med ia on page 66 . Using HP Recover[...]

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    Using HP Recovery media to recover You can use HP Recovery media to recove r the original sy stem. This method can be used if your syste m does not have an HP Recovery partition or if the hard drive is not working properly. 1. If possible, back up all personal files. 2. Insert the HP Recovery media that you cr eated, and then r estart the computer.[...]

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    9 Power cord set requirements The wide-range input featur e of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the com puter meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in[...]

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    Country/region Accredited agency Applicable note number South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conducto r size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the ag[...]

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    10 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local la ws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic ha rdware, HP original print cartridges, and rechargeable batterie[...]

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    Index A AC adapter 3 AC adapter, spare part numbers 19 action keys identifying 10 antenna spare part numbe r 17, 20 antenna, spare part number 17, 20 audio, product description 1 audio-out (headphone)/audio-in (microphone) jack 4 B backups 66 base enclosure spare part numbe r 16, 20, 22 battery removal 31 spare part numbe r 15, 20, 31 bezel spare p[...]

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    Hard Drive Hardware Kit contents 18 spare part numbe r 15, 20, 34 Hard Drive Hardware Kit, spare part number 18 hard drive light 3 HDMI port identifying 3 HDMI to VGA adapter, spare part number 19 heat sink removal 51 spare part numbe r 16, 20, 51 hinge covers removing 56, 57 HP PC Hardware Diagnostics (UEFI) downloading 63 using 63 HP Recovery Man[...]

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    R recovery discs 66, 69 HP Recovery Manager 68 media 69 options 67 starting 68 supported discs 66 system 68 USB flash driv e 69 using HP Recovery medi a 67 recovery media creating 66 creating using HP Recovery Manager 67 recovery partition removing 69 regulatory information regulatory label 12 wireless certification labels 12 removal/replacement pr[...]