HP (Hewlett-Packard) nx6130 manuale d’uso

Main tenan ce and Ser vice Gu id e HP C ompaq nx613 0 No teboo k P C Doc ument P art Number: 3 9 6 3 2 6 -001 June 200 5 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi v e information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; [...]

© Copyright 2005 He wlett-Packard De v elopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor an[...]

Maintenance and S ervi ce Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

i v Maintenance and S er vi ce Guide Cont ent s 4 Illustrated Parts Catalog 4.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 4–2 4.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . . 4–8 4.4 Miscellaneous Cable Kit . . . . . . . . . . [...]

Cont ent s Maintenance and S ervi ce Guide v 6.7 External Memory Module . . . . . . . . . . . . . . . . . . . . 6–12 6.8 Mini PCI Communications Card . . . . . . . . . . . . . . . 6–14 6.9 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–16 6.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

v i Maintenance and S er vi ce Guide Cont ent s A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index[...]

Maintenance and S ervi ce Guide 1–1 1 Product D esc ription The HP Compaq nx6130 Notebook PC of fers advanced modularity , Intel® Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP Compaq nx613 0 Notebook PC[...]

1–2 Mainte nance and Service Gui de Product Description 1.1 F e a t u r e s ■ The follo wing processors are av ailable, varying by notebook model: ❏ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, 1.60-, or 1.30-GHz processor , ❏ Intel Celeron M 1.5- or 1.4-GHz ■ The follo wing displays are available, v arying by notebook model: ❏ 15.0-inch[...]

Product Description Maintenance and S ervi ce Guide 1–3 ■ Integrated wireless support for Mini PCI IEEE 802.11b/g or 802.11a/b/g WLAN de vice ■ Support for one or two T ype II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards, v arying by notebook model ■ External 65-watt A C adapter with 3-wire po wer cord, varying [...]

1–4 Mainte nance and Service Gui de Product Description ■ Connectors: ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Uni versal Serial Bus (USB) v . 2.0 (4 ports) ❏ Po wer ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ IEEE 1394 ❏ T rav el battery ❏ Infrared ❏ Digital Media Slot ❏ Parallel port ❏ S-V ideo-ou[...]

Product Description Maintenance and S ervi ce Guide 1–5 3. W ait approximately 5 minutes. 4. Replace the R TC battery and reassemble the notebook. 5. Connect A C power to the notebook. Do not reinsert an y battery packs at this time. 6. T urn on the notebook. All passwords and all CMOS settings ha ve been cleared. 1. 3 P o w e r M a n a g e m e n[...]

1–6 Mainte nance and Service Gui de Product Description 1 .4 Exter nal C ompon ents The external components on the front of the notebook are sho wn belo w and described in T able 1-1. F ront Components Ta b l e 1 - 1 Front Components Item Component Function 1 Infrared port Provides wireless communication betw een the notebook and an optional IrD [...]

Product Description Maintenance and S ervi ce Guide 1–7 6 Batter y light ■ Amber : A battery pack is charging. ■ Green: A batter y pack is close to full charge capacity . ■ Blinking amber : A battery pack that is the only av ailable pow er source has reached a low-battery condition. When the batter y reaches a critical lo w-battery conditio[...]

1–8 Mainte nance and Service Gui de Product Description The external components on the right side of the notebook are sho w n belo w and described in T able 1-2. R ight-Side Compone nts[...]

Product Description Maintenance and S ervi ce Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Connects optional headphones or powered stereo speakers . Also connects the audio function of an audio/v ideo de vice such as a television or VCR. 2A u d i o - i n (microphone) jack Connects an o[...]

1–10 Maintenance and Serv ice Guide Product Description The external components on the left side of the notebook are sho w n belo w and described in T able 1-3. Left-Side Component s Ta b l e 1 - 3 Left-Side Components Item Component Function 1 USB por ts (2) Connect USB 1.1- and 2.0-compliant de vices to the notebook using a standard USB cable ,[...]

Product Description Maintenance and S ervi ce Guide 1–11 3 Exhaust vent Provides airflo w to cool inter nal components. Ä T o pre vent ov erheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer, or a soft surf ace, such as pillows, thic k r ugs, or clothing, to bloc k airflow . 4 RJ-11 (modem) jack Conn ects the modem c[...]

1–12 Maintenance and Serv ice Guide Product Description The external components on the rear panel of the notebook are sho w n belo w and described in T able 1-4. Rea r P a n e l Co mp o ne n t s[...]

Product Description Maintenance and S ervi ce Guide 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the notebook. Ä Security solutions are designed to act as deterrents. These deterrents ma y not prev ent a product from being mishandled or stolen. 2 Batter y ba y Holds [...]

1–14 Maintenance and Serv ice Guide Product Description The standard ke yboard components of the notebook are sho wn belo w and described in T able 1-5. Standar d K ey board C omponents[...]

Product Description Maintenance and S ervi ce Guide 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 f1 to f12 ke ys (12) P erform system and application tasks. When combined with the fn key , s ever al ke ys and buttons perf or m additional tasks as hotke ys. 2 caps lock ke y Enables caps loc k and tur ns on the caps lock[...]

1–16 Maintenance and Serv ice Guide Product Description The notebook top components are sho wn below and described in T able 1-6. T op Components, P ar t 1 T able 1-6 T op Components, Part 1 Item Component Function 1 P ower/standb y button When the notebook is: ■ Off , press to tur n on the notebook. ■ On, briefly press to initiate hiber nati[...]

Product Description Maintenance and S ervi ce Guide 1–17 2 Displa y lid switch ■ If the notebook is closed while on, tur ns off the displa y . ■ If the notebook is opened while in standby , turns on the notebook (resumes from standby). 3 Inf o Center button Launches Inf o Center. 4 Wireless button T urns the wireless functionality on or off, [...]

1–18 Maintenance and Serv ice Guide Product Description The notebook top components are continued belo w and described in T able 1-7. T op Components, P ar t 2[...]

Product Description Maintenance and S ervi ce Guide 1–19 T able 1-7 T op Components, Part 2 Item Component Function 1 V olume mute button Mutes or restores system volume . 2 V olume down b u tton Decreases system volume . 3 V olume up button Increases system vo lume. 4 T ouchP ad Mov es the pointer and selects or activates items on the screen. Ca[...]

1–20 Maintenance and Serv ice Guide Product Description The external components on the bottom of the notebook are sho w n belo w and described in T able 1-8. Bott om Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Primar y batter y bay Holds the primar y batter y pack. 2 Primar y batter y locking latch Secures the primar y b[...]

Product Description Maintenance and S ervi ce Guide 1–21 4 Memor y module compar tment Mini PCI compar tment Contains 1 memor y sl ot that suppor ts a replaceable memory module. Holds an optional wireless LAN de vice. Ä T o pre vent an unresponsive system and the displa y of a warning message, install only a Mini PCI de vice authorized f or use [...]

1–2 2 Maintenance and Serv ice Guide Product Description 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the notebook. Refer to Chapter 4, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 6, “Remov al and Replacement Procedures, ” for disassembly steps. The sy[...]

Maintenance and S ervi ce Guide 2–1 2 T roubleshooting Å W ARNI NG: Only author iz ed technic ians tr ained by HP should repair this equipment . All tr oubleshooting and r e pair pr ocedures ar e detailed to allo w only subass embly-/module-lev el repair . Because of the comple xity of the indiv idual boar ds and subassemblie s, do not attempt t[...]

2–2 Mainte nance and Service Gui de T roubleshooting Acce ssing Computer Setup The information and settings in Computer Setup are accessed from the File, Security , T ools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the notebook. Press f10 while the F10 = Based Setup message is displayed in the lo wer-left corner of th[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–3 4. T o confirm the restoration, press f10 . 5. Select File > Sa ve changes and exit , and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identif ication information you have entered is saved. Selecti ng fr om the F ile Menu[...]

2–4 Mainte nance and Service Gui de T roubleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , change , or delete an HP Administrator pass word. P ower-on pass word Enter , change, or delete a pow er-on password. P assword options ■ Enable/Disable stringent security . ■ [...]

T r oubleshooting Maintenance and S ervi ce Guide 2–5 Selectin g from the T ools Menu Ta b l e 2 - 3 To o l s M e n u Select T o Do This HDD Self T est options Run a quick or comprehensiv e self-test on any hard drive in the system. Battery Information View inf or matio n about any battery packs in the notebook. Memor y Check ■ Run a self-test [...]

2–6 Mainte nance and Service Gui de T roubleshooting Selec ting from the Adv anced Menu Ta b l e 2 - 4 Adv anced Menu Select T o Do This Language (or press f2 ) Change the Computer Setup language. Boot options ■ Enable/Disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. ■ Set the bo[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–7 2.2 T roubleshootin g Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wchar ts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P [...]

2–8 Mainte nance and Service Gui de T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchar[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–9 Flo wc har t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device work- ing? Go to “Flowchart 2.17—Nonfunction- ing Devi[...]

2–10 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.2—No P ow er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC p[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–11 Flo wc har t 2.3—No P o wer , P ar t 2 Continued from “Flowchart 2.2—No Po we r , Pa r t 1 .” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another notebook, or replacing it. Pow e r o n? Done Y[...]

2–12 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No Pow er , Par t 2 .” Reseat AC adapter in notebook and at pow er sou rce. Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet. Po we r L ED on? Pow[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–13 Flowc ha r t 2.5— No P ow er , P ar t 4 Y N Continued from “Flowchart 2.4—No Po we r , Pa r t 3 .” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Pow er on ? Done N Replace the following items (if appli[...]

2–14 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.6—No Vid eo, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Video[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–15 Flo wc har t 2.7—No Vid eo, P art 2 Y N Continued from “Flowchart 2.6—No Video, Part 1.” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking device, for bent pins on cable, and for [...]

2–16 Maintenance and Serv ice Guide T roubleshooting F lo wcha rt 2. 8— Non fu nct i oni ng Do cki ng D e v ic e (if applicable) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall notebook into dock- ing device. Docking device operating?[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–17 Flo wc har t 2.9—No O peratin g S ystem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections, [...]

2–18 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2. 1 0—N o OS Loadin g, H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Non- functioning Device.” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot [...]

T r oubleshooting Maintenance and S ervi ce Guide 2–19 Flowc h ar t 2. 1 1—N o O S L oa di ng , H ard Drive, Pa r t 2 Load OS using Oper- ating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board. G[...]

2–20 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2. 1 2—No OS Loading , H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc or disk[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–21 Flo wc har t 2. 1 3—No OS Loadin g, Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message?[...]

2–2 2 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.17—Non- functioning Device.” Go to “Flowchart 2.17—Non- functioning Device.[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–2 3 Flo wc har t 2. 1 5—No Au dio, P ar t 1 No audio. N Notebook in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio, Par t 2 .” Go to “Flowchart 2.17—Non- functioning Device.” Y [...]

2–2 4 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio, Part 1.” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Repla[...]

T r oubleshooting Maintenance and Se r vi ce Guide 2–2 5 Flo wc har t 2. 1 7—Nonfun ctionin g Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. [...]

2–2 6 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2. 1 8—Nonfunc tioning K ey board Y N Keyboard operating properly? Keyboard not operating prop- erly . External device works? Replace system board. Replace system board. Connect notebook to good external key- board. Reseat internal key- board connector (if applicable). Replace i[...]

T r oubleshooting Maintenance and S ervi ce Guide 2–2 7 Flo wc har t 2. 1 9—N onfunc tioning P oin ting De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace inte[...]

2–2 8 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.20—No Net wor k/Modem Conne c tion Y Disconnect all power from the notebook and open. No network or modem connec- tion. N Done Digital line? Network or modem jack active? Replace jack or have jack acti- vated. Connect to nondigital line. NIC/modem configured in OS? Reload driv[...]

Maintenance and S ervi ce Guide 3–1 3 Soft w are Upda te an d Rec o v e r y Soft war e U pda tes T o stay current with the newest technology and maintain optimal performance, install the latest versions of HP softw are on your computer as they become a vailable. T o update HP software: 1. Identify your computer model, product category , and serie[...]

3–2 Mainte nance and Service Gui de Softw are Update and R ecov er y Accessing C omp uter Information Before you access the updates for your computer , collect the follo wing information: ■ The product cate gory is Notebook. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on the [...]

Softwar e Update and Reco very Maintenance and S ervi ce Guide 3–3 Soft ware Updates an d t he HP W eb Site Most software on the HP W eb site is packaged in compressed files called SoftP aq s. Some BIOS updates may be packaged in compressed files called RO M P a q s. Most do wnload packages contain a file named Readme.txt. A Readme.txt f ile cont[...]

3–4 Mainte nance and Service Gui de Softw are Update and R ecov er y 3. At the do wnload area: a. Identify the BIOS update that is later than the BIOS version currently installed on your computer . Make a note of the date, name, or other identifier . Y ou may need this information to locate the update later , after it has been do wnloaded to your[...]

Softwar e Update and Reco very Maintenance and S ervi ce Guide 3–5 3. Double-click the file with an .e xe extension (for e xample, filename.e xe). The BIOS installation begins. 4. Complete the installation by follo wing the instructions on the screen. ✎ After a message on the screen repor ts a successful installation, you may delete the do wnlo[...]

3–6 Mainte nance and Service Gui de Softw are Update and R ecov er y 3. Insert the correct R OMPaq diskette for the product being updated. The BIOS image file must to be located in the root directory of the diskette and must be in contiguous sectors. The easiest way to ensure this is to visit http://www .hp.com , do wnload the Softpaq, and let th[...]

Maintenance and S ervi ce Guide 4–1 4 I llustra ted P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 4. 1 Serial N umber Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Ser ial Number Lo[...]

4–2 Mainte nance and Service Gui de Illustr ated P ar ts Catalog 4.2 Notebook Major C ompon ents Notebook Maj o r Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–3 Ta b l e 4 - 1 Spare P ar ts: Notebook Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna boards and cables) 15.0-inch, SXGA+WV A, TFT 15.0-inch, XGA, TFT 14.1-inch, XGA, TFT 395459-001 395458-001 395457-001 2 Switch co ver 378232-0[...]

4–4 Mainte nance and Service Gui de Illustr ated P ar ts Catalog Notebook Maj o r Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–5 Ta b l e 4 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics Kit 378236-001 9a 9b 9c Includes: R TC batter y Memor y module/Mini PCI compar tment cov er (includes 1 captive scre w) Hard drive cov er (includes 2 capti[...]

4–6 Mainte nance and Service Gui de Illustr ated P ar ts Catalog Notebook Maj o r Components[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–7 Ta b l e 4 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 18 Mini PCI communications car ds 802.11b/g WLAN card, fo r us e in most of the world 802.11b/g WLAN card, fo r us e in the rest of the world 381582-001 381583-001 802.11a/b/g co[...]

4–8 Mainte nance and Service Gui de Illustr ated P ar ts Catalog 4.3 Miscell aneous Plas tic s Kit T able 4-2 Miscellaneous Plastics Kit Spare P ar t Number 378236-001 Item Description 1 Memor y module/Mini PC I compar tment cov er (includes 1 captive scre w) 2 Hard drive co ver (includes 2 captiv e screws) 3 R TC batter y (includes cable) 4 Note[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–9 4.4 Miscell aneous C a ble Kit Ta b l e 4 - 3 Miscellaneous Cable Kit Spare P ar t Number 395465-001 Item Description 1 Bluetooth board cable 2 LED board cable 3 RJ-11 connector module and cable 4 Audio board cab le 5 USB board cable 6 Ser ial connector module cable[...]

4–10 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog 4.5 Mas s Storage D e vices Ta b l e 4 - 4 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 40-GB 380108-001 378215-001 380107-001 4200-r pm 60-GB 378213-001 2 Optical drives (i[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–11 4.6 Miscell aneous (N ot I llustra ted) Ta b l e 4 - 5 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P ar t Number 65 watt A C adapter 239704-001 HP Adv anced Docking Station 374804-001 HP Docking Station 374803-001 Docking Station Miscellaneous Plastic[...]

4–12 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog Screw Kit (includes the f ollowing screws; ref er to Appendix C, “Screw Listing,” f or more inf or mation on specifications and usage 378235-001 ■ He x socket HM5.0×9.0 scre w lock ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.5×4.0 shoulder screw ■ Phillip[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–13 4.7 Sequen tial P ar t Number Lis ting Ta b l e 4 - 6 Sequential P ar t Number Listing Spare P ar t Number Description 239704-001 65 watt A C adapter 246959-001 P ower cord f or use in Can ada, F rench Canada, Latin Amer ica, T aiwan, Thailand, and the United States 246959-031 P ow[...]

4–14 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog 373900-021 802.11a/b/g combination WLAN Mini PCI communications card, f or use in the Asia Pacific region 373901-002 802.11a/b/g co mbination WLAN card, f or use in the rest of the world 374803-001 HP Docking Station 374804-001 HP Advanced Doc king Station 378213-001 4200-r pm, 60-G[...]

Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–15 378237-001 Speaker 379799-001 Heat sink (i ncludes thermal paste) 380089-001 Docking Station Mi scellaneous Plastics Kit 380107-001 5400-r pm, 40-GB hard drive (includes frame and connector) 380108-001 5400-r pm, 80-GB hard drive (includes frame and connector) 380770-001 8X Max D V[...]

4–16 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog 397243-001 K eyboard f or us e in the United States 397243-281 K eyboard f o r use in Thailand 397243-AB1 K eyboard f or use in T aiwan 397243-AD1 K eyboard f or use in K orea 397247-001 8X Max D VD±RW and CD-R W Dual Lay er Combo Dr ive , LightScribe (includes bezel) Ta b l e 4 - [...]

Maintenance and S ervi ce Guide 5–1 5 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 5 . 1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriver ■ Phillips P0 scre wdriver ■[...]

5–2 Mainte nance and Service Gui de Remo val and R eplacement Pre liminaries 5 .2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying scre ws) [...]

Remo val and R eplacement Pr eliminarie s Maintenance and S ervi ce Guide 5–3 5 .3 Pr e v enti ng Damage t o Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care. T o prev ent damage to the notebook, damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before remo[...]

5–4 Mainte nance and Service Gui de Remo val and R eplacement Pre liminaries 5 .4 Pre v entin g Elec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into many integrated circuits provide some protection, b ut in man[...]

Remo val and R eplacement Pr eliminarie s Maintenance and S ervi ce Guide 5–5 5 .5 P ac k a ging an d T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostati[...]

5–6 Mainte nance and Service Gui de Remo val and R eplacement Pre liminaries 5 .6 W orkstation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 5-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wo[...]

Remo val and R eplacement Pr eliminarie s Maintenance and S ervi ce Guide 5–7 ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipativ e floor mats, use foot straps on both feet[...]

5–8 Mainte nance and Service Gui de Remo val and R eplacement Pre liminaries T able 5-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 5-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 5 - 1 T ypical Electrostatic V oltage Le vels Relative Humidity Ev[...]

Maintenance and S ervi ce Guide 6–1 6 Remo v al an d Repl acem ent Procedur es This chapter provides remo val and replacement procedures. There are 64 scre ws and screw locks, in 11 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the notebook. Make special note of each scre w and screw lock size and location during r[...]

6–2 Mainte nance and Service Gui de Remo val and R eplacement Pr ocedure s 6. 1 Serial N umber Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Ser ial Number Locati on 6. 2 Disassembl y Seque nce C hart Use the chart belo w to determine the se[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–3 6.4 Hard drive 2 loosened to remov e the hard drive cov er 1 loosened to remov e the hard drive 6 to disassemble the hard drive 6.5 Notebook f eet 0 6.6 Bluetooth board 0 6.7 External memor y module 1 loosened to remov e the memor y module/Mini PCI compar tment cove r 6.8 M[...]

6–4 Mainte nance and Service Gui de Remo val and R eplacement Pr ocedure s 6. 3 Preparing t he Notebook for Disasse mbl y Before you begin an y remova l or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–5 4. Remov e the battery pack by follo wing these steps: a. T urn the notebook upside do wn with the rear panel to ward you. b . Slide and hold the battery pack lock latch 1 to the right. c. Slide the battery pack release latch 2 to the right. (The battery pack disengages fro[...]

6–6 Mainte nance and Service Gui de Remo val and R eplacement Pr ocedure s 6.4 Hard Driv e 1. Prepare the notebook for disassembly (refer to Section 6.3 ). 2. Loosen the two PM2.0×4.0 scre ws 1 that secure the hard dri ve cov er to the notebook. 3. Lift the left side of the hard dri ve cover and swing it to the right 2 . 4. Remov e the hard driv[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–7 5. Loosen the PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 6. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve to the right 3 to disconnect it from the system board. 7. Remov e the hard driv e from the hard drive bay 4 . Re mov ing the Ha r d[...]

6–8 Mainte nance and Service Gui de Remo val and R eplacement Pr ocedure s 8. Remov e the two PM2.5×4.0 hard driv e frame shoulder scre ws 1 from each side of the hard drive. 9. Remov e the two PM2.5×4.0 hard driv e frame screws 2 from each side of the hard dri ve. 10. Remov e the two PM1.5×3.5 hard driv e frame screws 3 from the front of the [...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–9 6.5 Notebook F eet The notebook feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 378236-001. Replac ing the Notebook F eet[...]

6–10 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6.6 Bluetooth B oard 1. Prepare the notebook for disassembly (refer to Section 6.3 ). 2. Remov e the hard driv e ( Section 6.4 ). Bluetooth Board Spare P ar t Number Information Broadcomm Bluetooth wireless board (includes Bluetooth board cable) 367871-001[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–11 3. Slide the Bluetooth board out of the clip 1 in the hard dri ve compartment. 4. Disconnect the Bluetooth board cable 2 from the board. Re mov ing the Bluetooth Board Re verse the abov e procedure to install a Bluetooth board.[...]

6–12 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6.7 Exter n al Memor y Modul e 1. Prepare the notebook for disassembly (refer to Section 6.3 ). 2. Position the notebook with the front to ward you. 3. Loosen the PM2.0×4.0 scre w 1 that secures the memory module/Mini PCI compartment cov er to the notebook. 4. Lift the re[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–13 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The edge of the module opposite the socket rises a way from the notebook.) 7. Slide the module aw ay from the socket at an angle 2 . 8. Remov e the memory module bo[...]

6–14 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6.8 Mini PCI Communi cations C ard 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the memory module/Mini PCI compartment cover ( Section 6.7 ). 3. Position the notebook with the front to ward you. Mini PCI Communications Car d Spare P ar t Number Infor[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–15 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 5. Spread the 2 retaining tabs 2 on each[...]

6–16 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6.9 Optical Driv e 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the memory module/Mini PCI compartment cover ( Section 6.7 ). 3. Position the notebook with the left side to ward you. Optical Drive Spare P ar t Number Information 8X Max D VD-ROM drive[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–17 4. Remov e the T8M2.0×9.0 screw 1 that secures the optical dri ve to the notebook. 5. Insert a thin tool, such as an unbent paper clip 2 , into the media tray release hole and release the media tray . 6. Use the media tray to slide the optical dri ve to the left and out o[...]

6–18 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6. 1 0 Ke ybo ard 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the memory module/Mini PCI compartment cover ( Section 6.7 ). 3. Remov e the two T8M2.0×9.0 screws that secure the k eyboard to the notebook. ✎ The left ke yboard retention screw is al[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–19 4. T urn the notebook display-side up with the front to ward you. 5. Open the notebook as far as possible. 6. Slide the 4 ke yboard retaining latches toward you. Re leasing the K ey board L atches[...]

6–20 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 7. Lift the rear edge of the ke yboard up and swing it toward you until it rests on the palm rest. Re leasing the K ey board[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–21 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached and disconnect the keyboard cable 2 . Disconnec ting the K eyboar d Cable 9. Remov e the keyboard. Re verse the abov e procedure to install the keyboard.[...]

6–2 2 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6. 1 1 S w itc h C ov er 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the keyboard ( Section 6.10 ). 3. Close the notebook. 4. T urn the notebook upside do wn with the rear panel to ward you. 5. Remov e the two T8M2.0×2.0 screws that secure the swi[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–2 3 6. T urn the notebook display-side up with front to ward you. 7. Open the notebook as far as possible. 8. Disconnect the LED board cable 1 from the system board. 9. Insert a flat-bladed scre wdri ver into the four notches 2 on the front edge of the switch cov er and lift [...]

6–2 4 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6. 1 2 LED Board 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the keyboard ( Section 6.10 ). 3. Remov e the switch cover ( Section 6.11 ). 4. T urn the notebook upside do wn with the rear panel to ward you. 5. T urn the switch cov er upside down. LE[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r vi ce Guide 6–2 5 6. Remov e the four PM1.5×4.0 screws 1 that secure the LED board to the switch cov er . 7. Remov e the LED board 2 . Re mov ing the LED Board Re verse the abov e procedure to install the LED board.[...]

6–2 6 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6. 1 3 Fan 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the keyboard ( Section 6.10 ). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the 2 PM2.0×7.0 scre ws 2 that secure the fan to the notebook. 5. Remov e the fan 3 . Re mov ing t[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–2 7 6. 1 4 Hea t Sink 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the keyboard ( Section 6.10 ). 3. Remov e the fan ( Section 6.13 ). Heat Sink Spare P ar t Number Information Heat sink (includes ther mal paste) 379799-001[...]

6–2 8 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 4. Loosen the four PM2.0×8.0 shoulder scre ws 1 that secure the heat sink to the notebook. 5. Lift the right side of the heat sink 2 to disengage it from the processor . 6. Slide the heat sink up and to the right 3 to remov e it. ✎ Due to the adhesi ve quality of the t[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–2 9 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sin[...]

6–30 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6. 1 5 Proc es sor 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the keyboard ( Section 6.10 ). 3. Remov e the fan ( Section 6.13 ). 4. Remov e the heat sink ( Section 6.14 ). Processor Spare P ar t Number Information Intel P entium M 2.13-GHz Intel P[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–31 5. Use a flat-bladed scre wdriver to turn the processor locking scre w one-quarter turn counterclockwise 1 until you hear ac l i c k . 6. Lift the processor straight up and remov e it 2 . ✎ The gold triangle 3 on the processor should be aligned in the front-right corner [...]

6–3 2 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6. 1 6 Internal Memor y Modul e 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the keyboard ( Section 6.10 ). Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 373121-001 373120-001 373119-001[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–3 3 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The edge of the module opposite the socket rises a way from the notebook.) 4. Slide the module aw ay from the socket at an angle 2 . 5. Remov e the memory module b[...]

6–34 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6. 1 7 RT C B a t te r y ✎ The R TC battery is included in the Miscellaneous Plastics Kit, spare part number 378236-001. 1. Prepare the notebook for disassembly ( Section 6.3 ). 2. Remov e the keyboard ( Section 6.10 ). 3. Disconnect the R TC battery cable 1 from the sys[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–3 5 6 . 1 8 Di splay Assembl y 1. Prepare the notebook for disassembly ( Section 6.3 ), and then remov e the following components: a. Memory module/Mini PCI compartment cov er ( Section 6.7 ) b . Optical dri ve ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Switch cov er ( [...]

6–3 6 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 5. Disconnect the display cable 1 from the system board. 6. Remov e the wireless antenna cables from the Mini PCI compartment and the top cov er clips 2 . 7. Remov e the two T8M2.0×9.0 screws 3 that secure the display assembly to the notebook. Disconnecting the Dis play [...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–3 7 8. Swing the display assembly into a partially closed position. 9. Position the notebook with the rear panel to ward you. Ä CAUT I ON: Su ppor t the display as sembly whe n remo ving the follo w ing scr ew s. F ailure to su ppor t the display as sembly can r esult in dam[...]

6–38 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6. 1 9 T op C o ver 1. Prepare the notebook for disassembly ( Section 6.3 ), and then remov e the following components: a. Memory module/Mini PCI compartment cov er ( Section 6.7 ) b . Optical dri ve ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Switch cov er ( Section [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r vi ce Guide 6–3 9 3. Remov e the thirteen T8M2.0×9.0 screws that secure the top cov er to the notebook. Re mov ing the T op Co ver Sc re ws , P art 1[...]

6–40 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 4. T urn the notebook right-side up with the front to ward you. 5. Remov e the two T8M2.0×9.0 screws 1 that secure the top cov er to the notebook. 6. Disconnect the T ouchPad cable 2 from the system board. Re mov ing the T op Co ver Sc re ws , P art 2[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–41 7. Lift up the rear edge of the top cov er 1 until it disengages from the base enclosure. 8. Swing the top cov er toward you 2 until the left and right sides of the top cov er disengage from the base enclosure. 9. Lift up on the left 3 and right sides 4 of the top cov er u[...]

6–4 2 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6.2 0 Sp e ak e r 1. Prepare the notebook for disassembly ( Section 6.3 ), and then remov e the following components: a. Memory module/Mini PCI compartment cov er ( Section 6.7 ) b . Optical dri ve ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Switch cov er ( Section 6[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–4 3 3. Remov e the six T8M2.0×4.0 screws 1 that secure the speaker to the notebook. 4. Lift the speaker up 2 until it clears the system board. 5. Slide the speaker to ward you 3 and remov e it. Re mov ing the Speak er Re verse the abov e procedure to install the speaker .[...]

6–44 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6.2 1 Mod e m B o ard 1. Prepare the notebook for disassembly ( Section 6.3 ), and then remov e the following components: a. Memory module/Mini PCI compartment cov er ( Section 6.7 ) b . Optical dri ve ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Switch cov er ( Sectio[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–4 5 2. Remov e the two PM2.0×3.0 screws 1 that secure the modem board to the notebook. 3. Lift the front edge of the modem board 2 to disconnect it from the system board. 4. Disconnect the modem cable 3 from the modem board. 5. Remov e the modem board. Re mov ing the Modem B[...]

6–46 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6.2 2 Di gital Medi a Board 1. Prepare the notebook for disassembly ( Section 6.3 ), and then remov e the following components: a. Memory module/Mini PCI compartment cov er ( Section 6.7 ) b . Optical dri ve ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Switch cov er ( [...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–4 7 2. Release the ZIF connector to which the digital media board cable is attached and disconnect the digital media board cable 1 from the system board. 3. Remov e the digital media board 2 . Re mov ing the Digital Media Boar d Re verse the abov e procedure to install the di[...]

6–48 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6.2 3 USB/Au dio Board 1. Prepare the notebook for disassembly ( Section 6.3 ), and then remov e the following components: a. Memory module/Mini PCI compartment cov er ( Section 6.7 ) b . Optical dri ve ( Section 6.9 ) c. K eyboard ( Section 6.10 ) d. Switch cov er ( Secti[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–4 9 2. Position the notebook with the rear panel to ward you. 3. Disconnect the USB cable 1 and audio cable 2 from the system board. 4. Remov e the PM1.5×3.0 screw 3 that secures the USB/audio board and shield to the base enclosure. 5. Remov e the cables from the clips 4 in [...]

6–50 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 6.24 S yst em B oa rd ✎ When replacing the system board, ensure that the follo w ing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 6.7 and Section 6.16 ) ■ Mini PCI communications ca[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–51 1. Prepare the notebook for disassembly ( Section 6.3 ), and then remov e the following components: a. Hard dri ve ( Section 6.4 ) b . Bluetooth board ( Section 6.6 ) c. Optical dri ve ( Section 6.9 ) d. K eyboard ( Section 6.10 ) e. Switch cov er ( Section 6.11 ) f. Fan ([...]

6–5 2 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 3. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the system board. 4. Remov e the T8M2.0×4.0 screw 3 that secures the system board to the base enclosure next to the RJ-11 connector . 5. Remov e the two HM5.0×9.0 screw locks 4 on each side of the[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r vi ce Guide 6–5 3 7. Use the optical dri ve connector to lift the system board up 1 until the po wer connector 2 is clear of the base enclosure. 8. Slide the system board to the left 3 at an angle and remov e it. Re mov ing the Sy stem Boar d[...]

6–54 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 9. If necessary , disconnect the RJ-11 connector module cable from the system board and remov e the RJ-11 connector module and cable. Re mov ing the RJ-11 Connecto r Module and Cable Re verse the abov e procedures to install the system board.[...]

Re moval and R eplacement Pr ocedures Maintenance and S ervi ce Guide 6–5 5 6.2 5 Serial Conn ec tor Module 1. Prepare the notebook for disassembly ( Section 6.3 ), and then remov e the following components: a. Hard dri ve ( Section 6.4 ) b . Bluetooth board ( Section 6.6 ) c. Optical dri ve ( Section 6.9 ) d. K eyboard ( Section 6.10 ) e. Switch[...]

6–5 6 Maintenance and Serv ice Guide Remo val and R eplacement Pr ocedure s 3. Remov e the two HM5.0×9.0 screw locks 1 on each side of the serial connector . 4. Lift the serial connector module and cable out of the base enclosure 2 . 5. Disconnect the serial connector module cable from the system board 3 . Re mov ing the Seri al Connecto r Modul[...]

Maintenance and S ervi ce Guide 7–1 7 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 7 - 1 Notebook Dimensions Metric U .S. Height Width Depth 32.8 cm 26.7 cm 3.1 cm 12.91 10.51 1.22 W eight 2.66 kg 5.86 lbs Input P ower Operating v oltage Operating current 18.5 V dc @ 3.5 A - 65 W 3.5 A T e mperature Op[...]

7–2 Mainte nance and Service Gui de Spe cificat ion s Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g ze[...]

Spe cificat ion s Maintenance and S ervi ce Guide 7–3 Ta b l e 7 - 2 15.0-inch, SXGA+WV A, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 300:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.264 × 0.264 mm 1400 × 1050 RG[...]

7–4 Mainte nance and Service Gui de Spe cificat ion s Ta b l e 7 - 3 15.0-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m at Configuration 0.264 × 0.264 mm 1024 × 768 RGB vert[...]

Spe cificat ion s Maintenance and S ervi ce Guide 7–5 Ta b l e 7 - 4 14.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 28.5 cm 21.3 cm 35.8 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Fo r m at Configuration 0.279 × 0.279 mm 1024 × 768 RGB vert[...]

7–6 Mainte nance and Service Gui de Spe cificat ion s Ta b l e 7 - 5 Hard Drives 80-GB* 60-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 6 ATA - 6 ATA - 6 ATA - 6 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec A [...]

Spe cificat ion s Maintenance and S ervi ce Guide 7–7 Ta b l e 7 - 6 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 5.30 cm 20.30 cm 0.34 kg 0.79 in 2.10 in 8.00 in 0.74 lb Energ y V oltage Amp-hour capacity W att-hour capacity 10.8 V 4.8 Ah 51 Wh T e mperature Operating Nonoperating 0°C to 45°C -20°C to [...]

7–8 Mainte nance and Service Gui de Spe cificat ion s Ta b l e 7 - 7 DV D - R O M D r i v e Applicable disc DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center [...]

Spe cificat ion s Maintenance and S ervi ce Guide 7–9 Ta b l e 7 - 8 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F o rm 1 and 2) CD-I ready (Mode 2, F o rm 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio n) [...]

7–10 Maintenance and Serv ice Guide Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A u dio output level Line-out, 0.7 V r ms Cache b uffer 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword [...]

Spe cificat ion s Maintenance and S ervi ce Guide 7–11 Ta b l e 7 - 9 D VD±R W and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single a[...]

7–12 Maintenance and Serv ice Guide Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level Audio-out, 0.7 Vrms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ([...]

Spe cificat ion s Maintenance and S ervi ce Guide 7–13 T able 7-10 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 SMC IrCC - F ast Infrared P or t DMA4 Direct memor y access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, [...]

7–14 Maintenance and Serv ice Guide Spe cificat ion s T able 7-11 System Interrupts IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 SMC IrCC - F ast Infrared P or t IRQ4 COM1 IRQ5* Not assigned IRQ6 Diskette drive IRQ7* P arallel por t IRQ8 System CMOS/real-time clock IRQ9* Micro[...]

Spe cificat ion s Maintenance and S ervi ce Guide 7–15 IRQ11* Intel 82801FB/FBM USB Univ ersal Host Controller - 2659 Intel 82801FB/FBM USB Univer sal Host Controller - 265A Broadcom NetXtreme Gigabit Ethernet #2 SoundMAX Integrated Digital A udio IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15* Not a[...]

7–16 Maintenance and Serv ice Guide Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 054 - 059 Unused 060 K eyboard controller 061 System speaker 062 MS A CPI-Compliant embedded controller 063 System board resources 064 K eyboard controller 065 System board resources 066 MS A CPI-Compliant embedded controller 067 Syst[...]

Spe cificat ion s Maintenance and S ervi ce Guide 7–17 I/O Address (he x) System Function (shipping configuration) 100 - 10F SMC IrCC - F ast Infrared P or t 110 - 1EF Un used 1F0 - 1F7 Primary IDE channel 1F8 - 377 Unused 378 - 37F P arallel por t (LPT1/def ault) 380 - 3AF Un used 3B0 - 3BB V GA 3BC - 3BF Unused 3C0 - 3DF V GA 3E0 - 3E7 Unused 3[...]

7–18 Maintenance and Serv ice Guide Spe cificat ion s T able 7-13 System Memory Map Size Memor y Address System Function 640 KB 00000000 - 0009FFFF Base memory 128 KB 000A0000 - 000BFFFF Video memor y 128 KB 000C0000 - 000DFFFF Video BIOS and other Optional ROM 128 KB 000E0000 - 000FFFFF System BIOS 2047 MB 00010000 - 7FFFFFFF Extended memor y 1 [...]

Maintenance and S ervi ce Guide A–1 A Conn ec tor P in A ssi gnm ents Ta b l e A - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

A–2 Mainte nance and Service Gui de Connec tor Pin Assi g nments Ta b l e A - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

Connec tor P in Assignments Maintenance and S ervi ce Guide A–3 Ta b l e A - 4 Serial Pin Signal Pin Signal 1 Carrier detect 6 D ata set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data ter minal ready 9 Ring indicator 5G r o u n d[...]

A–4 Mainte nance and Service Gui de Connec tor Pin Assi g nments Ta b l e A - 5 P arallel P or t Pin Signal Pin Signal 1 Strobe 14 Auto linef eed 2 Data bit 0 1 5 Error 3 Data bit 1 1 6 Initialize printer 4 Data bit 2 1 7 Select in 5 Data bit 3 1 8 Ground 6 Data bit 4 1 9 Ground 7 Data bit 5 2 0 Ground 8 Data bit 6 2 1 Ground 9 Data bit 7 2 2 Gro[...]

Connec tor P in Assignments Maintenance and S ervi ce Guide A–5 Ta b l e A - 6 7-Pin S-Video-Out Pin Signal Pin Signal 1 C (chrominance) 5 Composite video 2 Ground 6 Unused 3 Y (luminance) 7 Ground 4G r o u n d[...]

A–6 Mainte nance and Service Gui de Connec tor Pin Assi g nments Ta b l e A - 7 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

Connec tor P in Assignments Maintenance and S ervi ce Guide A–7 Ta b l e A - 8 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

A–8 Mainte nance and Service Gui de Connec tor Pin Assi g nments Ta b l e A - 9 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

Maintenance and S ervi ce Guide B–1 B P o w er C ord Set Requ irements 3-Con duc tor P o wer Cord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment is[...]

B–2 Maint enance and Service Gui de P owe r Cord Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible fo[...]

P ow er Cord Set Requir ements Maintenance and S ervi ce Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n M[...]

B–4 Maint enance and Service Gui de P owe r Cord Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conduct[...]

Maintenance and S ervi ce Guide C–1 C Scre w List ing This appendix provides specif ication and reference information for the scre ws and screw locks used in the notebook. All scre ws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 378235-001.[...]

C–2 Main tenance and Servi ce Guide Scr ew Listin g Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 3 4.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the memory module/Mini PCI compar tment cover to the notebook (screw is captured on the co ver by a C clip; doc[...]

Scr ew Listin g Maintenance and S ervi ce Guide C–3 Phillips P M2 .5×13 .0 Scr ew L o cation Ta b l e C - 2 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Scre w Color Qty . Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard driv e to the notebook (screw is captured on the hard drive fram[...]

C–4 Main tenance and Servi ce Guide Scr ew Listin g Phillips P M2 .5×4. 0 Shoulder Sc re w , Phillips P M2 . 5×4.0 Sc re w , and Phillips P M1. 5×3. 5 Scr ew L ocations Ta b l e C - 3 Phillips PM2.5×4.0 Shoulder Screw , Phillips PM2.5×4.0 Screw , and Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silver 2 4.0 mm 2.5 mm 4.0 mm[...]

Scr ew Listin g Maintenance and S ervi ce Guide C–5 T orx T8M2 .0×9 . 0 Scr ew L ocation Ta b l e C - 4 T orx T8M2.0×9.0 Screw Color Qty . Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical dr iv e to the notebook (documented in Section 6.9 ) mm[...]

C–6 Main tenance and Servi ce Guide Scr ew Listin g T orx T8M2 .0×9 . 0 Scr ew L ocations Ta b l e C - 4 T orx T8M2.0×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the k eyboard to the notebook (documented in Section 6.10 ) mm[...]

Scr ew Listin g Maintenance and S ervi ce Guide C–7 T orx T8M2 .0×9 . 0 Scr ew L ocations Ta b l e C - 4 T orx T8M2.0×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the displa y asse mbly to the notebook (documented in Section 6.18 ) mm[...]

C–8 Main tenance and Servi ce Guide Scr ew Listin g T orx T8M2 .0×9 . 0 Scr ew L ocations Ta b l e C - 4 T orx T8M2.0×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y asse mbly to the notebook (documented in Section 6.18 ) mm[...]

Scr ew Listin g Maintenance and S ervi ce Guide C–9 T orx T8M2 .0×9 . 0 Scr ew L ocations Ta b l e C - 4 T orx T8M2.0×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 13 screws that secure the top co ver to the notebook (documented in Section 6.19 ) mm[...]

C–10 Maintenance and S er vi ce Guide Scr ew Listin g T orx T8M2 .0×9 . 0 Scr ew L ocations Ta b l e C - 4 T orx T8M2.0×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 9.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top co ve r to the notebook (documented in Section 6.19 ) mm[...]

Scr ew Listin g Maintenance and S ervi ce Guide C–11 T orx T8M2 .0×2 .0 S cr ew L o cations Ta b l e C - 5 T orx T8M2.0×2.0 Screw Color Qty . Length Thread Head Width Black 2 2.0 mm 2.0 mm 6.0 mm Where used: 2 screws that secure the s witch co v er to the notebook (documented in Section 6.11 ) mm[...]

C–12 Maintenance and S er vi ce Guide Scr ew Listin g Phillips P M1. 5×4.0 Sc re w Locati ons Ta b l e C - 6 Phillips PM1.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 1.5 mm 4.0 mm Where used: 4 screws that secure the LED board to the s witch cov er (documented in Section 6.12 ) mm[...]

Scr ew Listin g Maintenance and S ervi ce Guide C–13 Philli ps P M 2 .0×7 .0 Sc rew L oc ations Ta b l e C - 7 Phillips PM2.0×7.0 Screw Color Qty . Length Thread Head Width Silver 2 7.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the f an to the notebook (screws are captured on the f an assembly b y an O clip; documented in Section 6.13 )[...]

C–14 Maintenance and S er vi ce Guide Scr ew Listin g Phillips P M2 .0×8. 0 Shoulder Sc re w Locati ons Ta b l e C - 8 Phillips PM2.0×8.0 Shoulder Screw Color Qty . Length Thread Head Width Silver 4 8.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the hea t sink to the notebook ( scre ws are captured on the heat sink by C clips; documented[...]

Scr ew Listin g Maintenance and S ervi ce Guide C–15 Phillips PM2 .0×3 .0 Sc re w Locations Ta b l e C - 9 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 2 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem boar d to the notebook (documented in Section 6.21 ) mm[...]

C–16 Maintenance and S er vi ce Guide Scr ew Listin g T orx T8M2 .0×4. 0 Scr e w Locations T able C-10 T orx T8M2.0×4.0 Screw Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the speak er to the notebook (documented in Section 6.20 ) mm[...]

Scr ew Listin g Maintenance and S ervi ce Guide C–17 T orx T8M2 .0×4. 0 Scr e w Location T able C-10 T orx T8M2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the USB/audio board the notebook (documented in Section 6.23 ) mm[...]

C–18 Maintenance and S er vi ce Guide Scr ew Listin g T orx T8M2 .0×4. 0 Scr e w Location T able C-10 T orx T8M2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the system board the notebook (documented in Section 6.24 ) mm[...]

Scr ew Listin g Maintenance and S ervi ce Guide C–19 Hex S ock et HM5. 0×9 . 0 Scr ew L ock L ocations T able C-11 Hex Soc ket HM5.0×9.0 Screw Lock Color Qty . Length Thread Head Width Silver 6 9.0 mm 2.5 mm 5.0 mm Where used: 1 T wo scre w locks that secure the system board to the notebook (documented in Section 6.24 ) 2 T wo scre w locks that[...]

C–20 Maintenance and S er vi ce Guide Scr ew Listin g Hex S ock et HM5. 0×9 . 0 Scr ew L ock L ocations T able C-11 Hex Soc ket HM5.0×9.0 Screw Loc k (Continued) Color Qty . Length Thread Head Width Silver 6 9.0 mm 2.5 mm 5.0 mm Where used: 2 screw loc ks that secure the seri al connector board to the system board (documented in Section 6.25 ) [...]

Maintenance and S ervi ce Guide Index–1 Ind e x 1394 port 1–11 6-in-1 Digital Media Slot 1–7 6-in-1 Digital Media Slot light 1–7 A AC adapter, spare part numbers 4–11 , 4–13 arrow keys 1–15 audio board removal 6–48 spare part number 6–48 audio board cable 4–9 audio troubleshooting 2–23 audio-in jack location 1–9 pin assignme[...]

Index–2 Maintenance and S er vi ce Guide Index Computer Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–2 connector pin assignments audio-in A–2 audio-out A–1 external monitor A–6 headphone A–1 microphone A–2 modem A–7 monitor A–6 network A–8 parallel A–4 [...]

Index Maintenance and S ervi ce Guide Index–3 DVD-ROM drive OS loading problems 2–17 precautions 5–3 removal 6–16 spare part number 4–7 , 4–10 , 4–15 , 6–16 specifications 7–8 E electrostatic discharge 5–4 , 5–8 exhaust vents 1–11 external monitor port location 1–10 pin assignments A–6 External MultiBay II, spare part nu[...]

Index–4 Maintenance and S er vi ce Guide Index heat sink removal 6–27 spare part number 4–3 , 4–15 , 6–27 I I/O address specifications 7–15 Info Center button 1–17 infrared port 1–6 interrupt specifications 7–14 K keyboard removal 6–18 spare part numbers 4–3 , 4–16 , 6–18 troubleshooting 2–26 keyboard components 1–12 ,[...]

Index Maintenance and S ervi ce Guide Index–5 modem cable illustrated 4–9 removal 6–54 modem jack location 1–11 pin assignments A–7 modem, troubleshooting 2–28 monitor port location 1–10 pin assignments A–6 N network jack location 1–11 pin assignments A–8 network, troubleshooting 2–28 nonfunctioning device, troubleshooting 2?[...]

Index–6 Maintenance and S er vi ce Guide Index RJ-11 connector module and cable illustrated 4–9 removal 6–54 RJ-11 jack location 1–11 pin assignments A–7 RJ-45 jack location 1–11 pin assignments A–8 RTC battery illustrated 4–8 removal 6–34 S Screw Kit contents C–1 spare part number 4–12 , 4–14 , C–1 screw listing C–1 sec[...]

Index Maintenance and S ervi ce Guide Index–7 top cover removal 6–38 spare part number 4–3 , 4–15 , 6–38 TouchPad 1–19 TouchPad buttons 1–19 TouchPad scroll zone 1–19 transporting precautions 5–5 travel battery connector 1–21 travel battery pack, spare part number 4–11 , 4–13 troubleshooting audio 2–23 Computer Setup 2–2[...]