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HP (Hewlett-Packard) DL785 manuale d’uso - BKManuals

HP (Hewlett-Packard) DL785 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso HP (Hewlett-Packard) DL785. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica HP (Hewlett-Packard) DL785 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso HP (Hewlett-Packard) DL785 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso HP (Hewlett-Packard) DL785 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo HP (Hewlett-Packard) DL785
- nome del fabbricante e anno di fabbricazione HP (Hewlett-Packard) DL785
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature HP (Hewlett-Packard) DL785
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio HP (Hewlett-Packard) DL785 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti HP (Hewlett-Packard) DL785 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio HP (Hewlett-Packard) in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche HP (Hewlett-Packard) DL785, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo HP (Hewlett-Packard) DL785, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso HP (Hewlett-Packard) DL785. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    HP Pr oL ian t DL7 8 5 Se r v er U s er Gui de Us er Guide HP P art Number: AH2 33-9 003B P ublished: September 200 9 E dition: 3[...]

  • Pagina 2

    © Copyright 2008–2009 Hewlett-P ackard Development Company , L.P . The information contained herein is subject to change without notice. The only w arranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warra[...]

  • Pagina 3

    T a ble of C onten ts 1 Co mponen t iden tif icati on ............................................................................................... 7 F ro n t pa ne l co m po ne nt s.........................................................................................................................7 F ro n t pa ne l LE D s an d b ut to ns ...[...]

  • Pagina 4

    R em o vi ng t he p r oc e ss or m em or y ce l l an d a ir fl ow b a ff le ...............................................................39 I ns t al li ng a p r oc es so r.......................................................................................................................4 1 M em o ry o pt io ns ................................[...]

  • Pagina 5

    Drivers ............................................................................................................................................. 68 P ro L ia nt S up po rt P ac ks ...................................................................................................................69 O pe r at in g sy s te m ve rs io n su pp or t.[...]

  • Pagina 6

    S er v er s pe ci fi ca ti on s..............................................................................................................................9 5 1 1 T echni cal support ........................................................................................................ 97 B ef o re y ou c on ta c t HP ...........................[...]

  • Pagina 7

    1 C ompo nent ide ntif icati on In this section • “Front panel components” (page 7) • “Front panel LEDs and buttons” (page 9) • “System Insight Display LEDs” (page 10) • “SAS and SA T A hard drive LEDs” (page 12) • “SAS and SA T A hard drive LED combinations” (page 12) • “Processor memory cell components” (page 1[...]

  • Pagina 8

    Description Item Hard drive bay 3 right 8 Hard drive bay 4 right 9 Hard drive bay 5 right 10 Hard drive bay 6 right 11 Hard drive bay 7 right 12 Hard drive bay 8 right 13 Hard drive bay 1 left (optional) not shown Hard drive bay 2 left (optional) not shown Hard drive bay 3 left (optional) not shown Hard drive bay 4 left (optional) not shown Hard dr[...]

  • Pagina 9

    F r ont pane l LEDs and buttons Status Color Description Item UID button is not activated Off UID button and LED 1 UID button is activated for serv er identification Solid blue Server is being remotely managed Flashing blue Normal (system is off or in standby mode) Off External health LED 2 Normal (system is powered on) Solid green Redundant power [...]

  • Pagina 10

    Status Color Description Item NIC not used NO TE: Rear panel NIC can show link or activity while in standby mode. Off NIC 2 LED 5 Linked to the network Solid green Linked with activity on the network Flashing green No ac power to the system Off P ower button and LED 6 System has ac power and is in standby mode Solid amber System has ac power and is[...]

  • Pagina 11

    system attributes. The System Insight Display LEDs identify components experiencing an error , event, or failure. CA UTION: Do not block airflow by pushing the SID flush against the serv er while it is in the down position. IMPORT ANT: When removing the access panel to view the Systems Insight Display LEDs, leav e the server pow ered on. The System[...]

  • Pagina 12

    Component LED Processor PROCESSOR/MEMOR Y BOARD X PROC X Processor DIMM board PROCESSOR/MEMOR Y BOARD X BOARD X S A S and S A T A har d dri v e LEDs Status Color Description Item Drive failure Amber Fault/UID LED 1 Fault-process activity Flashing amber Unit identification is active Blue No fault-process activity Off Drive activity Green Online/acti[...]

  • Pagina 13

    Interpretation Fault/UID LED (amber/blue) Online/activity LED (green) The drive is online, but is not currently activ e. Off On CAUT ION: Do not remove the driv e. Removing a drive can terminate the current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failur[...]

  • Pagina 14

    Description Item DIMM slot 6C 6 DIMM slot 7D 7 DIMM slot 8D 8 Processor socket 9 R ear panel com ponents Description Item NIC connector 1 1 Keyboard connector 2 USB connector 3 Video connector 4 Serial connector 5 iLO 2 connector 6 Mouse connector 7 NIC connector 2 8 P ower supply 1 9 P ower supply 2 10 P ower supply 3 11 Redundant power supply 4 ([...]

  • Pagina 15

    Description Item Fan 5 18 Fan 6 19 R ear panel LEDs and buttons Status LED Color Description Item Activ ated Solid blue UID 1 Server remotely managed Flashing blue Deactiv ated Off Linked to network Green LAN Link LED 2 Not linked to network Off Network activity Green (solid or flashing) LAN Activity LED 3 No network activity Off Rear panel LEDs an[...]

  • Pagina 16

    P o w er suppl y LED Status Color No ac power Off ac power; standby pow er on Blinking green Full power on; normal operation Solid green P ower supply failure Blinking amber Inte rnal co mponen ts Description Item Media module 1 Fan 3 2 Fan 2 3 16 Component identification[...]

  • Pagina 17

    Description Item Fan 1 4 System maintenance switch SW6 5 System maintenance switch SW1 6 SPI Board 7 PCI Express x8 non-hot-plug expansion slot 11 8 PCI Express x16 non-hot-plug expansion slot 10 9 PCI Express x8 non-hot-plug expansion slot 9 10 PCI Express x16 non-hot-plug expansion slot 8 11 PCI Express x4 non-hot-plug expansion slot 7 12 PCI Exp[...]

  • Pagina 18

    Combo PCIe/HTx I/O backplane Description Item Blank slot 3 HyperT ransport non-hot-plug expansion slot 8 4 PCI Express x4 non-hot-plug expansion slot 7 5 PCI Express x4 non-hot-plug expansion slot 6 6 PCI Express x16 non-hot-plug expansion slot 5 7 PCI Express x4 non-hot-plug expansion slot 4 8 PCI Express x4 non-hot-plug expansion slot 3 9 PCI Exp[...]

  • Pagina 19

    Function Sw itch Description P osition System configuration can be changed Off Configuration lock 2 System configuration is locked On Reserved — Reserved 3 Reserved — Reserved 4 P assword is enabled Off P assword protection ov erride 5 P assword is disabled On Switch has no function Off Reset configuration 6 ROM reads system configuration as in[...]

  • Pagina 20

    S y st em mainte nance s w itch (S W1 ) CA UTION: All supported AMD Opteron quad-core processors 3.1 GHz or greater and all supported AMD Opteron six-core processors require the system maintenance switch, located on the I/O backplane, (SW1) position 5 to be in the On position. HP recommends updating to the latest v ersion of firmw are. Earlier firm[...]

  • Pagina 21

    T able 1 - 2 Batter y health and BBW C status LED patterns (continued) Interpretation LED 4 pattern LED 3 pattern The battery pack is below the minimum charge level and is being charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are temporarily unavailable until charging is [...]

  • Pagina 22

    Description Item Fan 1 1 Fan 2 2 Fan 3 3 Fan 4 4 Fan 5 5 Fan 6 6 22 Component identification[...]

  • Pagina 23

    2 Se tup In this section • “Optional installation services” (page 23) • “Rack planning resources” (page 23) • “Optimum environment” (page 24) • “Rack w arning and cautions” (page 26) • “Electrical grounding requirements” (page 27) • “Identifying rack server shipping carton contents” (page 28) • “Installing ha[...]

  • Pagina 24

    If you intend to deploy and configure multiple serv ers in a single rack, refer to the white paper on highdensity deployment at the HP website ( http://www.hp.com/products/servers/platforms ). Optimum en v ir onment When installing the server , select a location that meets the environmental standards described in this section. Space and airf lo w r[...]

  • Pagina 25

    The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). CA UTION: Follow these guidelines to reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the [...]

  • Pagina 26

    For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option. W ARNI NG! T o reduce the risk of personal injury , fire, or damage to the equipment, do not overload the ac supply branch circuit that provides power to the rack. Consult the electrical authority with jurisdiction over wi[...]

  • Pagina 27

    W ARNI NG! T o reduce the risk of personal injury or damage to the equipment, be sure of the following: • The leveling jacks are extended to the floor . • The full weight of the rack rests on the lev eling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple[...]

  • Pagina 28

    national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, y ou must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices. Because of the high ground leakage currents ass[...]

  • Pagina 29

    Inst alling the oper ating s y ste m T o operate properly , the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website ( http://www.hp.com/go/supportos ). T wo methods are available to install an operating system on the server: SmartStart assisted installation Insert the Sma[...]

  • Pagina 30

    30[...]

  • Pagina 31

    3 Oper ati ons In this section • “P ower up the serv er ” (page 31) • “P ower down the serv er ” (page 31) • “Extending the server from the rack” (page 31) • “Removing the access panel” (page 32) • “ Accessing the System Insight Display” (page 33) • “Hot-plug fans” (page 34) • “Removing the system battery” [...]

  • Pagina 32

    NO TE: The release latches lock into place when the rails are fully extended. W ARNI NG! T o reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. W ARNI NG! T o reduce the risk of personal injury , be careful when pressing the server rail release latches a[...]

  • Pagina 33

    NO TE: The T-15 T orx screwdriver is shipped with the serv er and can be located on the rear panel ( “Rear panel components” (page 14) ). 3. Lift up on the hood latch and remov e the access panel. 4. After installing hardw are options, replace the access panel. Be sure that the panel is securely locked into place before powering up the serv er [...]

  • Pagina 34

    2. Flip down the SID for easier viewing. CA UTION: Do not block airflow by pushing the SID flush against the serv er while it is in the down position. Hot-plug fans The server supports redundant hot-plug fans, each with tw o individual fans rotors, in a 5+1 configuration to provide proper airflow to the server . The airflow strategy contains two th[...]

  • Pagina 35

    4. Pull the fan straight up and out of the chassis. IMPORT ANT: Remov e and replace one fan at a time. If the system detects two fan failures, the server shuts down to av oid thermal damage. 5. Install a new hot-plug fan. CA UTION: T o prevent serv er components from overheating, replace the fan within 20 seconds. Failure to observe this caution re[...]

  • Pagina 36

    5. Pull the fan straight up and out of the chassis. IMPORT ANT: Remov e and replace one fan at a time. If the system detects two fan failures, the server shuts down to av oid thermal damage. 6. Install a new hot-plug fan. CA UTION: T o prevent serv er components from ov erheating, replace a fan within 20 seconds. Failure to observe this caution res[...]

  • Pagina 37

    R emo v ing the s y stem battery If the server no longer automatically displays the correct date and time, y ou may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. W ARNI NG! The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batt[...]

  • Pagina 38

    38[...]

  • Pagina 39

    4 Har dw ar e options inst allati ons In this section • “Introduction” (page 39) • “Processor options” (page 39) • “Memory options” (page 46) • “Hard drive guidelines” (page 47) • “Installing DVD or CD drive” (page 48) • “Hot-plug power supplies” (page 49) • “Expansion boards” (page 51) • “Battery-backe[...]

  • Pagina 40

    CA UTION: When w orking with the processor memory cell alw ays place the component on a flat, level, antistatic surface. 5. Press the two airflow baffle release tabs, pivot the airflow baffle up, and remov e the airflow baffle. 40 Hardw are options installations[...]

  • Pagina 41

    Installing a pr oces sor T o install a processor: W ARNI NG! T o reduce the risk of personal injury from hot surfaces, allow the heatsink to cool before touching it. 1. Open the heatsink retaining bracket. 2. Remove the heatsink. 3. Open the processor retaining latch and the processor socket retaining bracket. Processor options 41[...]

  • Pagina 42

    4. Align the processor installation tool with the socket and install the processor . 42 Hardw are options installations[...]

  • Pagina 43

    CA UTION: The processor is designed to fit only one w ay into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket. 5. Press down firmly until the processor installation tool clicks and separates from the processor , then remove the processor installation tool. Processor options 43[...]

  • Pagina 44

    6. Close the processor retaining latch and the processor socket retaining bracket. 44 Hardw are options installations[...]

  • Pagina 45

    7. Clean the old thermal grease from the heatsink with the alcohol sw ab. Allow the alcohol to ev aporate before continuing. 8. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution. 9. Install the heatsink. 10. Close the heatsink retaining bracket. 11. Replace the processor memory airflow baf[...]

  • Pagina 46

    12. Install the processor memory cell into the serv er . 13. P ower up the serv er . Memory optio ns Each processor memory cell can hold two to eight DIMMs. At least one pair of DIMMs must be installed in slots 1A and 2A on each processor memory cell to operate the serv er . The following DDR2 667-MHz DIMM sizes are supported: • 1 GB • 2 GB •[...]

  • Pagina 47

    5. Install the DIMM. Har d dr i ve gui deline s When adding hard drives to the serv er, observ e the following guidelines: • The system automatically sets all device numbers. • If only one hard drive is used, install it in the bay with the lowest device number . • Hard drives must be SFF types. • Drives must hav e the same capacity to provi[...]

  • Pagina 48

    2. Install the hard drive into the serv er . Be sure that the hard drive seats firmly into the connector in the back of the drive cage. 3. Close the ejector lever . 4. Determine the status of the hard driv e from the hot-plug hard drive LEDs, see “SAS and SA T A hard drive LEDs” (page 12) and “SAS and SA T A hard drive LED combinations” (pa[...]

  • Pagina 49

    4. Remove the media module. a. Disconnect all cabling from the media module. b. Press the media module release latch. c. Pull the media module aw ay from the server . 5. Lift the DVD release tab on the left side of the media module and push the driv e out from the rear . 6. Install the media drive into the server . CA UTION: T o prevent improper co[...]

  • Pagina 50

    2. Install the power supply . 3. Connect the power cord to the power supply . 4. Secure the power cords to the retaining clip. 5. Connect the power cord to the power source. 6. Be sure that the power supply LED is green. 50 Hardw are options installations[...]

  • Pagina 51

    7. Be sure that the front panel external health LED is green. IMPORT ANT: For maximum serv er av ailability , be sure that the primary and redundant power supplies are pow ered by separate ac power sources. NO TE: If the serv er will be shipped to another location after configuration, install a shipping screw into each power supply . Expansi on boa[...]

  • Pagina 52

    Combo PCIe/HTx I/O backplane Description Item Blank slot 1 HyperT ransport non-hot-plug expansion slot 9 2 Blank slot 3 HyperT ransport non-hot-plug expansion slot 8 4 PCI Express x4 non-hot-plug expansion slot 7 5 PCI Express x4 non-hot-plug expansion slot 6 6 PCI Express x16 non-hot-plug expansion slot 5 7 PCI Express x4 non-hot-plug expansion sl[...]

  • Pagina 53

    4. Push and hold the spring-loaded latch to the side of the serv er , and lift up on the hinge. 5. Unlock the retaining clip (for full-length expansion boards). 6. Install the expansion board. 7. Lock the retaining clip (for full-length expansion boards) and close the latch. 8. Connect any required internal or external cables to the expansion board[...]

  • Pagina 54

    Along with the cache module, the battery pack provides transportable data protection, increases overall controller performance, and maintains any cached data for up to 72 hours after the server loses power . The NiMH batteries in the battery pack are continuously recharged by a trickle-charging process whenev er the system power is on. CA UTION: T [...]

  • Pagina 55

    6. Install the new cache on the controller . Press firmly above each connector to ensure good electrical contact. IMPORT ANT: If the cache is not properly connected, the controller can not boot. 7. Replace the controller in the server . The controller is installed in expansion slot 11 Battery-backed write cache 55[...]

  • Pagina 56

    8. Install the battery , if applicable. a. Install the battery pack into the serv er . b. Plug the battery cable (supplied in the battery pack kit) into the battery pack. c. Route the cable and connect it to the cache module. NO TE: After installing a battery pack, you might see a POST message during reboot indicating that the array accelerator (ca[...]

  • Pagina 57

    5 C abling In this section • “Cabling overview” (page 57) • “BBWC cabling” (page 57) • “SAS and SA T A hard drive cabling” (page 58) • “SAS expander cabling” (page 58) • “High power graphics card cabling” (page 60) Ca bling o v erv ie w This section provides guidelines that help you make informed decisions about cablin[...]

  • Pagina 58

    S A S and S A T A har d dri v e cabling CA UTION: When routing cables, alw ays be sure that the cables are not in a position where they can be pinched or crimped. S A S e xpander ca bling T o install a SAS expander: 1. P ower down the serv er ( “Pow er down the server ” (page 31) ). 2. Extend or remove the serv er from the rack ( “Extending t[...]

  • Pagina 59

    6. Install together the Smart Array Controller into slot 1 and the SAS expander into slot 2 ( “Expansion boards” (page 51) ). 7. Route and connect the cables from the SAS expander to the SAS backplanes. SAS expander cabling 59[...]

  • Pagina 60

    TIP: For best cable management route the cable to SAS backplane 1 under the pow er cable at the power supply backplane and the cable to SAS backplane 2 under other cables in the center cable routing channel. Hi gh po w er gr aphic s car d cabling IMPORT ANT: Install high pow ered graphics cards in PCIe 16x slots for optimum performance. The server [...]

  • Pagina 61

    6 So f tw ar e and conf i gur ation utiliti es In this section • “Configuration tools” (page 61) • “HP ProLiant Essentials Rapid Deployment P ack” (page 63) • “Option ROM Configuration for Arrays” (page 64) • “ Array Configuration Utility” (page 64) • “Re-entering the server serial number and product ID” (page 64) • [...]

  • Pagina 62

    For more information, and to download the SmartStart Scripting T oolkit, refer to the HP website ( http://www.hp.com/servers/sstoolkit ). HP R OM-Bas ed Setu p Utilit y RBSU, an embedded configuration utility , performs a wide range of configuration activities that may include: • Configuring system devices and installed options • Enabling and d[...]

  • Pagina 63

    NO TE: The server may not support all the following examples. NO TE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array . Y ou must run ORCA to configure the array settings. RAI D lev el Drives used Driv es installed RAID 0 1 1 RAID 1 2 2 RAID 5 3, 4, 5, or 6 3, 4, 5, or 6 None 0 More [...]

  • Pagina 64

    Opti on R OM C onfi gurati on fo r Ar r ay s Before installing an operating system, y ou can use the ORCA utility to create the first logical drive, assign RAID lev els, and establish online spare configurations. The utility also provides support for the following functions: • Reconfiguring one or more logical drives • V iewing the current logi[...]

  • Pagina 65

    10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. Managemen t tools A utomati c Serv er R eco v ery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer , the ASR timer , starts when the System Managem[...]

  • Pagina 66

    HP S ys tems Insi ght Manager HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a w eb browser . HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices. IMPORT ANT: Y ou must install and [...]

  • Pagina 67

    • W orks offline and online • Supports Microsoft ® W indows NT ® , W indows ® 2000, Windows Serv er ™ 2003, Novell Netw are, and Linux operating systems IMPORT ANT: This utility supports operating systems that may not be supported by the server . For operating systems supported by the server , refer to the HP website ( http://www.hp.com/su[...]

  • Pagina 68

    • From within HP SIM ( “HP Systems Insight Manager ” (page 66) ) • From within Survey Utility • From within operating system-specific IML viewers — For NetW are: IML View er — For W indows ® : IML View er — For Linux: IML View er Application • From within the iLO 2 user interface • From within HP Insight Diagnostics ( “HP Ins[...]

  • Pagina 69

    IMPORT ANT: Alw ays perform a backup before installing or updating device drivers. Pr oLi ant Suppo rt P ac ks PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website ( http://h18000.www1.hp.com/products/servers/management/psp.html ). Oper ating sy stem v ersi on sup[...]

  • Pagina 70

    70[...]

  • Pagina 71

    7 T r ouble shooting In this section • “T roubleshooting resources” (page 71) • “Pre-diagnostic steps” (page 71) • “Loose connections” (page 74) • “Service notifications” (page 75) • “Server pow er-on problems flowchart” (page 75) • “T roubleshooting flowcharts” (page 76) • “POST error messages and beep codes[...]

  • Pagina 72

    S ymbols on eq uipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. W ARNING! T o reduce the risk of injury from electric shock hazards, do not open [...]

  • Pagina 73

    W ARNI NG! Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair . Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modificatio[...]

  • Pagina 74

    • Run HP Insight Diagnostics ( “HP Insight Diagnostics” (page 67) ) and use the survey page to view the current configuration or to compare it to previous configurations. • Refer to your hardw are and software records for information. • Refer to server LEDs and their statuses. Pr epare the s erver f or diagno sis 1. Be sure the server is [...]

  • Pagina 75

    Serv ice notif icati ons T o view the latest service notifications, refer to the HP website ( http://www.hp.com/go/bizsupport ). Select the appropriate server model, and then click the T roub leshoot a Prob lem link on the product page. Serv er po w er -on pr oblems flo wc har t Symptoms: • The server does not power on. • The system power LED ([...]

  • Pagina 76

    T r oublesh ooting flo wcharts T o effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, “Start diagnosis flowchart” (page 77) and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in “General diagnosis flo[...]

  • Pagina 77

    St art diagnosis f lo wchart Refer to Item “General diagnosis flowchart” (page 77) 1 “Server pow er-on problems flowchart” (page 79) 2 “POST problems flowchart” (page 81) 3 “OS boot problems flowchart” (page 82) 4 “Server fault indications flowchart” (page 84) 5 Gener al diagno sis flo wchart The General diagnosis flowchart prov[...]

  • Pagina 78

    Refer to Item The most recent version of a particular serv er or option firmw are is available on the following websites: • HP Support website ( http://www.hp.com/support ) • HP ROM-BIOS/Firmw are Updates website ( http://h18023.www1.hp.com/support/files/ server/us/romflash.html ) 4 "General memory problems are occurring" in the HP Pr[...]

  • Pagina 79

    Serv er po wer -on pr oblems flo wchart Symptoms • • The server does not power on. • The system power LED ( “System Insight Display LEDs” (page 10) ) is off or amber . • The external health LED ( “System Insight Display LEDs” (page 10) ) is red or amber . • The internal health LED ( “System Insight Display LEDs” (page 10) ) is[...]

  • Pagina 80

    • Improperly seated component or interlock problem ( “System Insight Display LEDs” (page 10) ) • Faulty internal component Refer to Item Chapter 1 (page 7) 1 “HP Insight Diagnostics” (page 67) or in the HP ProLiant Servers T roubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ) 2 “Loos[...]

  • Pagina 81

    P O S T pr oblems flo wchart Symptoms: • Server does not complete POST NO TE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with error P ossible problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Refer to Item “POST error messag[...]

  • Pagina 82

    Refer to Item Server maintenance and service guide, located on the Documentation CD or the HP website ( http:// www.hp.com/products/servers/platforms ) 6 "P ort 85 and iLO messages" in the HP ProLiant Servers T roubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ) 7 "General memory pr[...]

  • Pagina 83

    P ossible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Refer to Item HP ROM-Based Setup Utility User Guide ( http://www.hp.com/servers/smartstart ) 1 “POST problems flowchart” (page 81) 2 • "Hard drive problems" in the HP ProLiant Servers T roubleshooting Guide loca[...]

  • Pagina 84

    Serv er f ault indicati ons flo wchart Symptoms: • Server boots, but a fault ev ent is reported by Insight “Management Agents” (page 65) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber NO TE: For the location of server LEDs and information on their statuses, refer to the server docum[...]

  • Pagina 85

    • Redundancy failure • System overtemperature condition Refer to Item “Management Agents” (page 65) or in the HP ProLiant Servers T roubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ) 1 • “Integrated Management Log” (page 67) or in the HP ProLiant Servers T roubleshooting Guide locat[...]

  • Pagina 86

    P O S T er r or mess ages and beep codes For a complete listing of error messages, refer to the "POST error messages and beep codes" in the HP ProLiant Servers T roubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). W ARNI NG! T o avoid potential problems, AL W A YS read the warnings and [...]

  • Pagina 87

    8 R egulator y compli ance noti ces In this section • “Regulatory compliance identification numbers” (page 87) • “Federal Communications Commission notice” (page 87) • “Declaration of conformity for products marked with the FCC logo, United States only” (page 88) • “Modifications” (page 88) • “Cables” (page 88) • “[...]

  • Pagina 88

    equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference a[...]

  • Pagina 89

    Canadi an notice ( A v is C anadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all [...]

  • Pagina 90

    Japane se noti ce B SMI noti ce K or ean notice Class A equipment Class B equipment 90 Regulatory compliance notices[...]

  • Pagina 91

    L ase r compli ance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver . Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser pr[...]

  • Pagina 92

    P o w er cor d st atemen t fo r Japan 92 Regulatory compliance notices[...]

  • Pagina 93

    9 Electr os tati c disc har ge In this section • “Preventing electrostatic discharge” (page 93) • “Grounding methods to prevent electrostatic discharge” (page 93) Pr ev enting elec tr ost atic dis c har ge T o prevent damaging the system, be aw are of the precautions y ou need to follow when setting up the system or handling parts. A di[...]

  • Pagina 94

    94[...]

  • Pagina 95

    1 0 S pec if i cati ons In this section • “Environmental specification” (page 95) • “Server specifications” (page 95) En v ir onmen tal spec if i cation V alue Specification T emperature range 10°C to 35°C (50°F to 95°F) 1 Operating -30°C to 60°C (-22°F to 140°F) 2 Non-operating 28°C (82.4°F) Maximum wet bulb temperature Relat[...]

  • Pagina 96

    V alue Specification 47- 63 Hz 47- 63 Hz Rated input frequency 14A at 200 V ac 24A at100 V ac Rated input current 2800 W 2400 W Rated input power 9554 8189 BTUs per hour High line 3 Low line Power supply output 1200 W per P .S.U. at 3 P .S.U. active 800 W per P .S.U. at 3 P .S.U. active P ower supply output Acoustic Noise 4 L W Ad 7.6 B Idle LpAm 5[...]

  • Pagina 97

    1 1 T ec hnical su pport In this section • “Before you contact HP” (page 97) • “HP contact information” (page 97) • “Customer Self Repair ” (page 97) Bef or e y ou contac t HP Be sure to have the following information av ailable before you call HP: • T echnical support registration number (if applicable) • Product serial numbe[...]

  • Pagina 98

    NO TE: Some HP parts are not designed for customer self repair . In order to satisfy the customer w arranty , HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Based on av ailability and where geography permits, CSR parts will be shipped for next business[...]

  • Pagina 99

    R ipara zione da parte del c lie nte P er abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di as[...]

  • Pagina 100

    Support Center anrufen und sich von einem Mitarbeiter per T elefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte T eil an HP zurückgeschickt werden muss. W enn es erforderlich ist, das defekte T eil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraum[...]

  • Pagina 101

    een CSR-onderdeel, v erzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt verv angen. Er zijn twee categorieën CSR-onderdelen: • V erplicht : Onderdelen w aarvoor reparatie door de klant v erplicht is. Als u HP verzoekt deze onderdelen voor u te v erv angen, worden u v oor deze service reiskosten en arbeidsloo[...]

  • Pagina 102

    com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. P ara as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado. • P ara obter mais informações sobre o prog[...]

  • Pagina 103

    Customer Self Repair 103[...]

  • Pagina 104

    104[...]

  • Pagina 105

    A A c r on y ms and abbr e v iati ons ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMD Adv anced Micro Devices ASR Automatic Server Recov ery BBWR battery-backed write cache BIOS Basic Input/Output System CSA Canadian Standards Association CSR Customer Self Repair DIMM dual inline memory module DOS disk operating[...]

  • Pagina 106

    UID unit identification UPS uninterruptible pow er system USB univ ersal serial bus VCA V ersion Control Agent 106 Acronyms and abbreviations[...]

  • Pagina 107

    Inde x A access panel remov al, 32 ACU (Array Configuration Utility), 64 ADU ( see Array Diagnostic Utility (ADU)) Array Configuration Utility ( see AC (Array Configuration Utility)) Array Diagnostic Utility (ADU), 68 ASR ( see Automatic Server Recov ery (ASR)) auto-configuration process, 62 Automatic Server Recov ery (ASR), 65 B battery replacemen[...]

  • Pagina 108

    power supply , 16 rear , 15 System Insight Display , 10 M Management Agents, 65 management tools, 65–67 modifications, 88 O operating system installing, 29 operating systems, 69 optimum environment, 24–26 ORCA (Option ROM Configuration for Arrays), 62, 64 OS ( see operating system) ( see operating systems) P P ower cord statement for Japan, 92 [...]

  • Pagina 109

    109[...]

  • Pagina 110

    *AH233-9003B* Prin ted in the US[...]