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Gateway E-9722R manuale d’uso - BKManuals

Gateway E-9722R manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Gateway E-9722R. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Gateway E-9722R o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Gateway E-9722R descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso Gateway E-9722R dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Gateway E-9722R
- nome del fabbricante e anno di fabbricazione Gateway E-9722R
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Gateway E-9722R
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Gateway E-9722R non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Gateway E-9722R e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Gateway in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Gateway E-9722R, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Gateway E-9722R, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Gateway E-9722R. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

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    ® E-9 7 22R Serv er USER GUIDE[...]

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    [...]

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    Cont ents i Chapter 1: Checking Out Yo ur Gateway Server . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

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    Contents ii Installing and remo ving driv es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Removing and instal ling an optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Removing and instal ling a hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 [...]

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    iii www.gateway.com Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Processo r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Pagina 6

    Contents iv[...]

  • Pagina 7

    CHAP TER 1 1 Checking Out Y our Gat e w a y Serv er • Fro n t • Bac k • Bac k • Int erior • Sys te m b o a r d • Hot -s w ap ba c kplan e s • Get ting Help[...]

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    CHAPTER 1 : Checking Out Y our Gateway Server 2 Fro n t C on tr ol pa nel H a r d d r i v e s ( a s m a n y a s 1 2 ) Har d dri ve tra y LED s Optical driv e SMIL modu le bay (option al) Co ntr ol panel VG A po r t USB p ort s (2 ) Pow er butto n ID bu tton Po we r LE D ID LED NIC status LED S yst em fa ult LED Re set bu tton NM I b utto n[...]

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    www.gateway.com 3 Bac k USB po rts (2) PS /2 K e yb o ar d port PS/2 Mou se por t Ser ial port VG A p o r t Server management port NIC ports ( 4) ID LED Po wer supp ly A C power connec t or[...]

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    CHAPTER 1 : Checking Out Y our Gateway Server 4 Int erior # Fea t ur e # Featur e 1 Sys tem b oa rd 6 Fr ont pa nel 2 F an duc t 7 F ront panel V G A connec tor 3 Sys tem fa n s 8 SMIL module (o ptional ) 4 S A T A II/S AS bac kplan e 9 Slimlin e D VD/CD-R W combo dri v e or DVD- RW drive 5 Hard dri ve ba y s 10 Rise r card assemb l y 1 2 3 4 5 6 7[...]

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    www.gateway.com 5 S y st em boar d C onnec t ors # Fea t ur e # Fe at u re 1 PCI- X /PCI-E e xpans ion sl ot (J4 1) 19 DIMM soc k et gr oup f or proces sor 0 (J24, J1 2 5, J2 7 , J28) 2 PCI-E expa nsion slot (J3 5) 20 Pro ces sor 0 (C PU0) s oc k et 3 DIMM soc k et gr oup f o r pr ocesso r 1 (J33, J3 2, J3 1 , J30) 21 IDE connector (J36) 4 ID LED ([...]

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    CHAPTER 1 : Checking Out Y our Gateway Server 6 9 Seri al port (J1 2) 27 Main pow er connec t or (J48 ) 1 0 PS/2 k e y board and mou se po rts (J1 0) 2 8 Int ernal U SB por t f or U SB flopp y (J5 9) 11 Rear dua l USB Port ( J6) 29 Powe r s u ppl y I 2 C connec t or (J55) 1 2 DIMM soc k et gr oup f or proces sor 3 (J1 4, J1 5, J1 6, J18) 30 S ys t [...]

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    www.gateway.com 7 Hot -s w ap bac kplane s SA T A I I / SA S b ac k p l a n e # Fea t ur e # Feat ure 1 SA T A II/SAS ha rd dr i ve co nnec t or 0 10 SA T A II/ SA S ha rd d rive c on ne ct o r 9 2 S A T A II/S AS har d dri v e connec t or 1 1 1 SA T A II/SAS har d driv e connec t or 1 0 3 SA T A II/SAS ha rd dr i ve co nnec t or 2 12 SA T A II/ SA[...]

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    CHAPTER 1 : Checking Out Y our Gateway Server 8 LED inf or mation See the f ollow ing table for a de scr iption of this server’s LEDs and the informati on the y pro vi de: LED Name Functio n Location Color De scrip ti on ID Aid i n s erv er identificati on Co ntrol panel and back of syst em board Y ello w (f ront) Blue (back) On = Serv er ident i[...]

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    www.gateway.com 9 Ge t ting Help In addition to your operating s yst e m’ s documentation, y ou can us e the f ollowing inf ormation r es ourc e s t o h elp y ou u se y our se rv er . Serv er Co mpanion D VD Use t he Server C ompan ion DVD t o acce ss fi le utilities, Window s Ser v er 200 3 driv ers, and documentation f or y our s e rv er and it[...]

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    CHAPTER 1 : Checking Out Y our Gateway Server 10[...]

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    CHAP TER 2 11 Set ting Up Y our Serv er • Set ting up the har dwar e • Prot ec ting fr om pow er s ource pr oblems • Starting y our server • Set ting up the operating sy stem • Initial hard w ar e se tt ings[...]

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    CHAPT ER 2: Setting Up Your Server 12 Se t ting up the har dw are T o m a k e s u r e t h a t y o u r w o r k i n g e n v i r o n m e nt i s s a f e : • Us e a c lean, dry , f lat, stable surf ace f or y our serv er . Allow a t least 6 i nche s at the back of the serv er f or cabling and air circ ulation. • Us e the instruc tions on your serv e[...]

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    www.gateway.com 13 Some surge pr ot ect ors and uninterr uptible pow er supplies inc lude simple line- conditioning capabil ities . Unint err uptible pow er supplies Us e an uninterruptible pow er supply (UPS) t o prot ect y our server f rom data lo ss during a t otal pow er fai lure . A UPS use s a batt ery to k eep your server r unning temporar i[...]

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    CHAPT ER 2: Setting Up Your Server 14 T ur ning of f y our serv er E very time you turn of f your s erver , first shut dow n the operating sy stem. Y ou may lose data if y ou do no t f ollow t he correc t procedure . T o turn off th e ser ver: 1 Us e th e instr uc tions in t he ope rating s yst em’ s documentation or online help t o shut do wn th[...]

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    CHAP TER 3 15 Maintaining Y our Serv er • Caring f or y our server • Preparing f or sy stem r ecov er y • S yst em a dministration • Identify ing y our serv er • Updating the ba seboard management c ontr oller fi rmware • Usi ng you r S e r ver Comp a ni o n DVD[...]

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    CHAPT ER 3: M ainta inin g Your Server 16 Car ing f or y our serv er T o ext end the lif e of your server : • B e c a r e f u l n o t t o b u m p o r d r o p y o u r s e r v e r . • When transpor ting your serv er , we re commend t hat y ou put it in the original pack aging mate rials. • K eep y our server and mag ne tic media awa y fr om equ[...]

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    www.gateway.com 17 Cleani ng the s creen If your computer s cr een is an L CD display , use onl y a damp, sof t clot h to c lean it. Nev er spra y wate r d i rect ly onto the scre e n. - OR - If y our computer s cr een is not a f lat panel disp la y , use a s oft c loth dampened with gla ss c leaner to c lean the scr een. Nev er spra y cleaner dire[...]

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    CHAPT ER 3: M ainta inin g Your Server 18 Server s ec ur ity Lo c k in g th e se r ve r T o lock the serv er: 1 Remo v e t he bezel lock k e ys fr om the inside of the bezel, then sn ap on the bezel. T he handles must be in stalled f or t he bez el t o s nap on. 2 Inser t the k e y int o t he lock and rotat e it ¼ turn cloc kwi se . T o unloc k it[...]

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    www.gateway.com 19 Updating t he ba s eboar d management contr oller fi rmw a re The bas eboard management contr oller (BMC) pe rf orms s e ver al s yst em management functi ons such a s: • Monitor ing server c omponents (FRU) and s ensor data r ecords (SDR) (the inf ormation pro v ided dep ends on the option selec ted) • Managing non-volatile [...]

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    CHAPT ER 3: M ainta inin g Your Server 20 To i n s t a l l A c r ob a t Re a d e r 7: • C lick the link f or Acr obat on the Documentation page . - OR - Run DocsReaderapp21279Setup.exe fr om t he Server Comp ani on DVD . Installing dr iv ers and progr ams Y ou can install dri vers and pr og r ams dir ec tly ont o the se rv er b y u sing t he S[...]

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    www.gateway.com 21 Booting f rom t he Serve r C ompani on D VD By booting f rom t he SCDVD , you can repair applications and driv ers or exit t o the command prompt. T o b o o t f r o m t h e S C D V D : 1 W it h y ou r s erv er tur ned on, i ns er t t he SCDVD int o the D VD dri v e . 2 Restart your ser v er . A m essage ap pear s askin g you to s[...]

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    CHAPT ER 3: M ainta inin g Your Server 22[...]

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    CHAP TER 4 23 Installing C omponents • Preparing t o install com ponents • Pre venting static elec tric ity dischar ge • Opening the server ca se • Closi ng the ser ver case • Installing and remo ving d ri ve s • Installing memor y • Installing and remo ving P CI e xpans ion cards • Re p l a ci n g sys te m fa n s • R eplac ing or[...]

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    CHAPTER 4: Inst alling Components 24 Pr epar ing t o install components Selec ting a place t o w ork W o r k o n y o u r s e rv e r i n a n a r e a t h a t : • Is c lea n (a voi d du sty a r ea s) . • Is a low- static en vi ronment (av oid carpet ed ar eas). • Has a stable surf ace on whic h t o set y our se rver . • Has enough r oom t o pl[...]

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    www.gateway.com 25 • A voi d static -causing surf aces suc h as car pet ed f loors, plasti c, and packing f oam. • Av oid w orking on t he server when your work area is ex tremely humid. • Re mov e components from their antistatic b ags only when y ou are read y to us e them. Do not la y components on the outside of antistatic bag s beca us e[...]

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    CHAPTER 4: Inst alling Components 26 5 Remo v e the sc r e w ( 1) at the f ront of the t op co v er , then pre ss and hold the release butt on (2) . 6 Slide t he t op cov er (3) to war d t he bac k of th e cas e , th en lift it off t he ca se . 7 Mov e the fixed tabs (right and left) to w ard the middle of t he server , then slide the f ront top co[...]

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    www.gateway.com 27 C l os in g th e se r ver c ase T o close the ser v er ca se: 1 M a k e s u r e t ha t a l l o f t h e i n t e r n a l c a b l e s a r e a r r a n g e d i n s id e t h e c a s e s o t h e y w i l l n o t b e pinched when you clo se the cas e. 2 Pla ce th e fro nt top c over on th e se rve r , the n s li de it for ward un ti l it [...]

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    CHAPTER 4: Inst alling Components 28 Installing and r emo v ing dr i v es Y our server’ s basic configuration includes one optical driv e and as many a s twelv e S AS/S A T A hot -sw ap hard dr iv es. As you prepare t o install driv es, remember: • Bef or e you install a dri ve , see the driv e’ s docu mentation for inf ormation on c onfiguri[...]

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    www.gateway.com 29 6 Mov e the optical driv e t o the right (3) , then push the optical driv e (4 ) out of the ba y . 7 Unscr e w the two s c re w s (5) that secure the optical dri v e inter f ace board t o the optical driv e , then remov e t he interf ace board. 8 Usin g the tw o sc re ws y ou just r emo v ed, at tach the optical d ri ve int erf a[...]

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    CHAPTER 4: Inst alling Components 30 T o remov e and install a ho t -s wa p hard dr i ve: 1 Unloc k the bez el (if neces sary) and r emov e it b y pullin g it fr om t he c has sis. 2 Pull the dri ve relea se lev er out. The driv e releas e lev er opens. 3 P ull th e dr i v e ca rr i er st r aig ht ou t of th e se rv er . 4 Remo v e the f our scr ew[...]

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    www.gateway.com 31 F illing empty dr i v e ba y s Empty dri v e bay s in the ser v er must be filled b y driv e tra y s with either hard dri ve s or dummy hard dri v es installed. Wit h the bez el remo ved, install t he appropriat e carri er , then replace the bez el b y snapping it int o place on t he fr ont of the server . Empty dri ve carr iers [...]

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    CHAPTER 4: Inst alling Components 32 If you insta ll two pro cessors, refer to the f ollowing table : DIMM Processor DIM MA0 DIMMB0 DIMMA1 DIMM B1 To t a l M e m o r y 4 Pr oce s s or 0 - - 512 M B 512 M B 2 GB P r o c es s o r 1 - - 512 M B 512 M B Pr oce s s or 0 - - 1 GB 1 GB 4 GB Pr oce s s or 1 - - 1 GB 1 GB Pr oce s s or 0 - - 2 GB 2 GB 8 GB [...]

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    www.gateway.com 33 If you install f ou r pr oces sors, re f er to the f ollowing table: DIMM Processor DIM MA0 DIMMB0 DIMM A1 DIMMB1 To t a l M e m o r y 8 Pr oce s s or 0 -- 512 M B 512 M B 4 GB P r o c es s o r 1 - - 512 M B 512 M B Pr oce s s or 2 -- 512 M B 512 M B P r o c es s o r 3 - - 512 M B 512 M B Pr oce s s or 0 -- 1 GB 1 GB 8 GB Pr oce [...]

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    CHAPTER 4: Inst alling Components 34 T o instal l or r epla ce me mory: 1 F ollow t h e instruc tions in “Pr e v entin g static elec tr icit y disc h ar ge” on page 2 4 . Ma ke sure that y ou turn of f the s erver , then unplug t he pow er cord(s) and all other ca bles connect ed to the s er v er . 2 F ollow t h e instruc tions in “Opening th[...]

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    www.gateway.com 35 3 If y ou are r eplacing a car d , disconnect any cables th at are at tac hed t o the old car d. 4 Pu sh th e ris er card loc k i ng tabs ( 1 ) in th e direc tion s show n in the ill ustr ation. 5 L ift t he rise r card a ss embl y out of the cha s sis (2) and place it on a clean, static -fr ee surf ace .[...]

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    CHAPTER 4: Inst alling Components 36 6 Pre s s dow n and open t he relea s e le v er (4) and f lip open the card guide tab (5) . 7 R emov e the e xpansion card (6) . If you ar e not replac ing the card , install a slot cov er (7) on the b ack of th e riser card assem bly . 8 If y ou are r eplacing t he ris er card, continue w ith t he nex t st ep. [...]

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    www.gateway.com 37 9 Press the t ab (8) h oldin g the riser c ard in the riser card as semb ly , the n push the riser c ard in the direc tion shown (9) to unloc k and remov e it fr om the standoff s. 10 Inse rt the new riser card i nt o the ri ser ca rd assembly , then p u sh it tow ard the back of t he as se mbly . It should sn ap int o place . 11[...]

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    CHAPTER 4: Inst alling Components 38 R eplac ing sy st em f ans This se rver contains fi v e sy st em fan gr oups seat ed i n the f an cage. T he fan ca ge is located inside the c hass is and can hold as many a s fi v e groups of hot -swappable f ans. When r eplacing a f an, it is n ot n e cess a ry to pow er o ff th e se r ve r . Th ese fan s m ai[...]

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    www.gateway.com 39 T o replace the sy st em fa ns and the fa n cage: 1 F ollow t h e instruc tions in “Pr e v entin g static elec tr icit y disc h ar ge” on page 2 4 . 2 F ollow t h e instruc tions in “Opening the server ca se” on page 25 . 3 Remove the fan duct b y lifti ng i t out of th e chassis. 4 L if t the r etai ning c lip ( 1).[...]

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    CHAPTER 4: Inst alling Components 40 5 L ift one side of t he fan cage (2) a nd disengage t he ret e ntion tab (3) , then disconnect the fa n power and f an tach cables fr om the sy st em board and remo ve the fan cage fr om the ch as sis. 6 In se rt t he fans in to t he new fan ca ge. 7 Connec t the fan po wer and f an tach cables to the sy stem b[...]

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    www.gateway.com 41 R eplac ing or adding a proce ss or The s yst em b oar d supports a s man y a s f our AMD ® Opt er o n ™ 80 00 s er ie s pr oces s ors w it h 3.0 GHz Hy per T ransport Bus . Wit h four 1 2 0 7- pin L GA s ock e t F proces sor slots, the sy st em can be configured wi th a s man y a s f ou r pr oces s ors. T he s y st em connect[...]

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    CHAPTER 4: Inst alling Components 42 6 Unloc k the load le v er ( 1 ) and lif t it up, t hen open t he load plat e (2) . Thi s releas es t he proce ss or (if y ou are replac ing t he proces sor), or prepare s the soc k et f or the installation of a new proce ss or (if you ar e adding a proces sor) . 7 L ift t he proce ss or (3) out of the soc k et [...]

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    www.gateway.com 43 9 When the pr oces so r is orient ed corr ec tl y and in place , pres s it fir ml y int o the s ock et, rota t e the load plat e int o place , and push do wn t he load le v er until it clic ks int o place . 10 Place t he heatsink ont o the proce ssor , then push dow n the heatsink retaining le v ers and lock t hem under the r eta[...]

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    CHAPTER 4: Inst alling Components 44 3 Pr ess th e ret a in in g cli p (1) o n th e pow er su pp ly to th e l eft to rel e ase t he pow er su p ply module (2) f r om the chas sis. 4 Using the handle , pull the pow er supply module straight out of the serv er . It m a y take consider able f orce to r emo v e . 5 Pu sh the new power supply module int[...]

  • Pagina 51

    www.gateway.com 45 6 L oosen the thumbs cr ew ( 1), t hen lift the distribution module sli ghtl y and mov e it tow a r d th e fro nt o f the case (2 ) to rel eas e it fro m th e th ree lo cki ng tab s. 7 L ift t he pow er distribution board (3) out of the c hass is. 8 Inse rt the new power d istri bution board i nto the chassi s, the n mov e it t o[...]

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    CHAPTER 4: Inst alling Components 46 R eplac ing the hot -s w ap bac kplane T o replace th e hot -swap ba ckplane: 1 F ollow t h e instruc tions in “Pr e v entin g static elec tr icit y disc h ar ge” on page 2 4 . Ma ke sure that y ou turn of f the s erver , then unplug t he pow er cord(s) and all other ca bles connect ed to the s er v er . 2 U[...]

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    www.gateway.com 47 10 Holding t he ne w bac kplane by the edges onl y , alig n it with t he locking tab s on the back plane brac ke t, then place it on t he lock ing tab s ( 1) and sli de it t o t he right until it c lick i nto place . 11 Inse rt the b ackpla ne assembly i nto the ch a ssis ( 2) , then press down o n the assembly un til the loc kin[...]

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    CHAPTER 4: Inst alling Components 48 R eplac ing the CMO S batt er y If t he s erv er c lo c k doe s not k eep ti me or t he se tt in gs i n t h e B IO S S e t up u ti l ity a re n ot s av ed w h en y ou turn off the s erver , replace the CMOS batt e ry wit h an equiv alent batt ery . T o replace th e batt ery: 1 Print the appendix for “B IO S Se[...]

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    www.gateway.com 49 R eplac ing the contr ol panel T o replace the control panel a dapter c ard: 1 F ollow t h e instruc tions in “Pr e v entin g static elec tr icit y disc h ar ge” on page 2 4 . Ma ke sure that y ou turn of f the s erver , then unplug t he pow er cord(s) and all other ca bles connect ed to the s er v er . 2 F ollow t h e instru[...]

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    CHAPTER 4: Inst alling Components 50 8 L oo se n t he t w o t humb s c re ws ( 1 ) that se c ur e t he s y st em boar d t o the s erv er . 9 Slide the syst em board to war d the back of the server until it is free of the fi ve r etaining stan doffs (2) , then li ft the boa rd from the ch a ssis. 10 Pl ace the old s y st em board in a static -f ree [...]

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    CHAP TER 5 51 Using the BIOS Setup Utility • Opening the BIO S Setup utility • Updating the BI OS • Re c ove ri n g th e B I OS • Res ett i n g th e B I OS • Updating and reco ve ring t he BMC[...]

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    CHAPTE R 5: Using the BIOS Setup U tility 52 Opening t he BIO S Se tup utility The BIO S Setup utility st ore s basic s et tings f or y our serv er . Thes e set tings inc lude basic har dw are configuration, r es ource set ting s, and pass wor d sec urity . Thes e set tings are st ored and sa ved ev en when the pow er is off . T o open the BIOS Set[...]

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    www.gateway.com 53 R eco v er ing t he BIO S If you encounter a pr oblem while you are updating the BIOS, such as a power outage , the BIOS update ma y not be succes sful. If t he sy st em continues t o try t o boot f r om the ne w , cor rupt ed BIOS, y ou can manuall y reco v er the old BIOS s o you can try another update . T o recov e r the old B[...]

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    CHAPTE R 5: Using the BIOS Setup U tility 54 12 F ollow t h e instruc tions in “Closing the se rver case” on page 27 . 13 Plu g in the AC p owe r c ord s a nd tu rn on the ser ve r , the n ve ri fy tha t th e r ec over y was succe ssful . Res e t t i n g th e B I O S Y o u c a n u se t wo m e th od s to cl e ar a l l B I OS S et up se tt in g s[...]

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    www.gateway.com 55 9 T urn of f the serv er , then disconnect t he pow er cords and all ot her cables connect ed to t he ser ver . 10 F ollow t h e instruc tions in “Opening the server ca se” on page 25 . 11 Place the jumper back onto pins 1 - 2. 12 F ollow t h e instruc tions in “Closing the se rver case” on page 27 . Res ett i n g B I O S[...]

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    CHAPTE R 5: Using the BIOS Setup U tility 56 Updating and r eco v er ing t he BMC Updating t he BMC f ir m w a r e To u p d a te t h e B M C f i r m wa r e : 1 Do wn lo ad th e B MC fi rmwa re z ip fi l e fro m support.gate way .com . 2 R ead th e r ele as e n ot e s f or th e fir mw ar e upd at e. 3 Fo llow t he instru cti ons on the W eb sit e or[...]

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    CHAP TER 6 57 T r oubleshooting • T elephone support • T u t oring and tr aining • Saf ety guidelines • Er ror messag es • T roubleshooting[...]

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    CHAPTER 6: Troublesh oot ing 58 T elephone suppor t Bef ore calling Gat ew a y C ust omer Care If you ha ve a t ec hnical problem with y our server , f ollo w thes e recommendations before contac ting Gate w a y Cu st omer Care: • Ma k e su r e t hat y our se rv er i s co nn ec t ed co r r ec tl y t o a gr oun de d A C o ut le t t ha t i s su pp [...]

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    www.gateway.com 59 T ut oring and tr aining Gat ew a y's C u stomer Car e pr of es sionals cannot pr o vide har dw are and s oftw are training. Inst ead, Gat ew a y recommends the f ollow ing training re sour ces. S af ety guideline s While tr oub leshoo t ing y our ser v er , f ollow thes e safety gui delines: • Ne ver remo v e the top pane[...]

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    CHAPTER 6: Troublesh oot ing 60 Driv e Not Ready The BIO S w a s unable t o acce ss the dri v e becau se it indicat ed it w as not r eady f or data tr ansfer . This is of ten r eport ed by dri v es when no media is p r esent. A: Driv e Error The BIO S at tempt ed to configur e the A: driv e d uring PO ST , but wa s unable to c orrec tly configure t[...]

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    www.gateway.com 61 S.M.A.R.T . Capabl e but C ommand F ailed The BIO S tried to send a S.M.A .R.T . me ss age to a hard disk, but the command transac tion failed. This m e ssage can be repo rted by an A T API device using th e S. M. A.R. T . e r ror rep orting stan dard. S.M.A .R.T . failure mes sage s may indicate t he need t o r eplace the hard d[...]

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    CHAPTER 6: Troublesh oot ing 62 PCI I/O co nflict A PCI adapter generated an I/O res ource conflict when configured by BIOS POS T . PCI R OM conf lict A PCI adapter generated an I/O res ource conflict when configured by BIOS POS T . PCI IR Q con flict A PCI adapter generated an I/O res ource conflict when configured by BIOS POS T . PCI IRQ routing [...]

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    www.gateway.com 63 T r ouble shooting First st eps T r y these ste p s first be f o re goin g to the following sections: • Mak e sure t hat the power cord s are connec ted t o your s erver and an AC outle t and that the A C outlet is supplying power . • If y ou use a sur ge prot ec tor or a UPS , mak e sure that it is turned on and is rat ed to[...]

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    CHAPTER 6: Troublesh oot ing 64 Beep code s Whene v er a recov erable error occurs during the power -on self-t est (POST) , the BIOS display s an err or mess age that desc ribe s the problem. The BIOS also sounds a beep c ode (one long tone f ollow ed b y tw o s hort t one s) duri ng PO S T if t he v ideo configuration f ails (a f aulty video contr[...]

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    www.gateway.com 65 Diagnostic LEDs Th is sy st em boar d pr o vid es a se t of eigh t diagnos tic (P or t 80) LEDs. If y ou ar e tro ublesh ooting y our syst e m, the se LEDs can help you determine where err ors are taking place. If you are e xperiencing problems with y our server , open the case and check the se LEDs (CR22 to CR29) on the sy stem [...]

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    CHAPTER 6: Troublesh oot ing 66 In deter mining the code, Of f = 0 and On = 1. Bas ed on this, you can det ermine the corre sponding hex code . Then, by checking “PO S T code checkpoints” on page 66 , “Bootblock i nitiali zation code ch eckpoints” on page 68 , “Bootblock r ecov ery code check points” on page 69 , “DI M cod e ch eckpoi[...]

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    www.gateway.com 67 2A Ini tial i ze different de vices thro ugh DI M. See “ D I M c o d e c h e c k p o i n t s” o n p a g e 7 0 for mo re informati on. 2C In itiali z e dif f erent de vi ces. Det ects and in itiali z es t he v ideo adapt er ins talled in t he sy st em t hat has op tion al RO Ms. 2E Initiali z e all t he outp ut de vi ces. 3 1 [...]

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    CHAPTER 6: Troublesh oot ing 68 Bootblock initialization code checkpoints Th e Bootbloc k initiali za tion code se ts up the chip se t, memory , and other components bef ore sy st em memor y is av ailable. The f ol low ing tabl e pro vides the diag no stic LED code f or these chec kpoints and des cri bes t he type of chec kpoints that ma y occ ur d[...]

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    www.gateway.com 69 Bootblock reco very code checkpoints T h e bo ot bl o c k r ec o v er y c od e g e t s c o nt r ol w he n t h e B I O S d e t e r mi n e s t h a t a B I O S r e c o v e r y ne ed s to occ ur because the u ser has f orced the update or the BIOS checksum is corrupt. The f ollowing table pro vides t he diagnostic LED codes f or thes[...]

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    CHAPTER 6: Troublesh oot ing 70 DIM code checkp oints Th e De vi ce Init ializ ation Manager (DIM) ge ts contr ol at v ariou s time s durin g BIO S PO S T t o initia li ze diff eren t s y st em bu se s. The f oll ow ing table des cri bes t he main checkpoints wher e the DIM module is a cces se d. A CPI runtime checkpoints AC PI checkpoints are disp[...]

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    www.gateway.com 71 • Make sure that t he driv e is c onfigured correc tly b y follow ing the ins truc tions in the d ri v e’ s documentation. • T u rn off you r se rve r , the n re move th e d rive a nd pus h i t i n ag ai n to ma k e s ure th e dr ive i s seat ed correc tl y . For instructions, see “R em ov ing an d installin g an optic al[...]

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    CHAPTER 6: Troublesh oot ing 72 Internet Y ou cannot co nnect t o the Int ernet • Mak e sure that y our account with y our Inter net Service Pro v ider (ISP) is set up correc tly . Contac t y o ur ISP t echnical support f or help. Key b o a r d Li quid has been spi lled int o the k e yb oard • If you spilled liquid in t he k e y board, turn off[...]

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    www.gateway.com 73 Po w e r Y ou press the po wer but to n, but the serv er does not tu rn on • If the pow er button LED is green, the server is turned on, but you may not be seeing an image on the monitor . For monitor tr oubleshooting, s ee “Monitor” on page 72 . • If your s erver is plugged into a surge pr ot ect or or UP S, mak e sure t[...]

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    CHAPTER 6: Troublesh oot ing 74[...]

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    AP P E NDI X A 75 Server Specifications • S yst em s pec ifications • S yst em board specif ications • En vi ronmental spec ifications • Electr onic specif ications • Additional specifications[...]

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    APPENDIX A: Server Specifications 76 S y st em spec ifications S y st em boar d spec if ications Case size 5. 12 × 1 7 .5 6 × 2 7 .5 6 inche s ( 1 3.0 × 44.6 × 7 0.0 c m) We ig h t Minimu m - 7 9 .3 7 lb s (3 6 Kg) (no bez el, po we r supplie s, har d dri v e s, optical dri v e , f ans, cables, and so o n) Maximum - 99 .2 1 lbs (45 Kg) (±0.5 K[...]

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    www.gateway.com 77 En v ir onmental spec if ications Th e f ollow ing specif ications iden tify maximum env i r onmental condit ions. At no time should t he server run under conditions which v iolate the se speci fications. Elec tronic spec ifications Memor y map LAN ■ nVIDIA MCP55 and IO55 ■ Four onboard 1 0/1 00/1000 netwo rk interf ace ■ S[...]

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    APPENDIX A: Server Specifications 78 Int errupts The f ollowing table reflec ts a typical configur ation, but you can change t hese i nterr upts. Use t his inf ormation t o de ter mine how t o pr ogram eac h int errupt. C onnec t or pinouts Main power connec t or ( J4 8) 0E0000h to 0EFFFFh 2 MB Extended syst em BIOS FC000000h to FFFFFFFFh 64 MB PCI[...]

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    www.gateway.com 79 Processor po w er connect or ( J1) 4+ 5 V 5 Ground 6+ 5 V 7 Ground 8 P o we r good 9 Stand b y +5 V 10 + 12 V 11 +1 2 V 12 + 3 . 3 V 13 +3.3 V 14 -1 2 V 15 Ground 16 D C _ O N ( s o ft o n /o f f ) 17 Ground 1 8 Gro und 19 Ground 20 K ey 21 +5 V 22 +5 V 23 +5 V 2 4 Gro und Pin Signal Nam e 1 Ground 2 Gro und 3 Ground 4 Gro und 5 [...]

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    APPENDIX A: Server Specifications 80 VGA c o n n e c to r Seria l port c onnec tor K ey board and Mouse connect ors Pin Signal Nam e 1 Red 2 Green 3 Blue 4 No conn ec tion 5 GND 6G N D 7 +5 V 8G N D 9 +5 V 10 G N D 11 No conne c tion 12 S D A 13 HSYNC (horiz ontal sync) 14 V S Y N C ( ve r t i c a l s yn c ) 15 SCL Pin Signal Nam e Desc ription 1 D[...]

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    www.gateway.com 81 Ex te rn a l U S B co n n ec to r s I 2 C (SMBus) connector Addition al spec ifications F or mor e in f orm at io n a bou t y o ur s e rv er , suc h as me mo ry s i z e , h ar d dr i v e si z e , and pr o ce ss or ty pe , v isit Gat e w a y’s Support page at suppor t.gat e w a y .com . The Support page also has links to additio[...]

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    APPENDIX A: Server Specifications 82[...]

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    AP P ENDI X B 83 BIOS Set tings[...]

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    APPENDIX B: BIOS Settings 84 If you e ver need t o rest ore y our BIOS set tings, such as aft er a sy st em bo ar d change , a record of the set ting s will mak e the proces s much ea sier . Y ou c an print this appendix, then record y our custo m B IOS setti ng s on th e p rinto u t. On ly se ttin gs wh ich ca n b e ch ang ed are li sted . F or a [...]

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    www.gateway.com 85 ACP I 2. 0 Ob je ct E na bl e Disable Memory Co nfigur ation To t a l M e m o r y C a p a c i t y IOMMU Mode AGP Present Disabled 32M B 64MB 128 M B 256 MB 512 M B 1GB Memory Hole Re mapping Enabl ed Disabled CS Spa ring Enab le Enabl ed Disabled DIMM Inf ormation CPU0 Siz e of Dimm #A0 (Si z e or Non-Pre s ence) Siz e of Dimm #B[...]

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    APPENDIX B: BIOS Settings 86 MCP55 S A T A 0 Secon d ary (aut o-dete ct ed) Selec ts IDE Co nfigurat ion sub- menu . MCP55 S A T A 1 Primar y ( a uto-detec ted) Selec ts IDE Co nfigurat ion sub- menu . MCP55 S A T A 1 Secon d ary (aut o-dete ct ed) Selec ts IDE Co nfigurat ion sub- menu . MCP55 S A T A 2 Primar y (auto-detec ted) Selec ts IDE Co nf[...]

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    www.gateway.com 87 US B C onfigur ation USB De vices Enabl ed (List of US B de vice s d et ec t ed b y BIO S) Le gacy U SB Suppor t Disab led Enabl ed Auto USB 2.0 Co ntroll er Mod e FullS peed ( 1 2 Mb ps) HiSpeed (480 Mbps) BIOS EHCI Hand- Of f Disabled Enabl ed PCI C onf iguration OnBoar d V G A Dis able d Enabl ed OnBoa rd NIC1 Disabled Enabl e[...]

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    APPENDIX B: BIOS Settings 88 Quick Boot Disabled Enab led Quie t Boot Dis abled Enab led Bootu p Num-L oc k On Off PO ST E rr or P au se Disab led Enab led Sec urit y Supervi sor Pa s sw or d (Installed/N ot install ed) U ser P a ss w ord (Installed/ Not instal led) C hange Superv isor P ass wor d (Set or cl ear Supervis or pas sw or d) Use r A cc [...]

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    www.gateway.com 89 Serial Po rt Mode 1 1 5 200 8,n, 1 57 600 8,n, 1 1 9200 8,n, 1 09600 8,n, 1 Flow C on trol None Hardware Sof tw are Re dir ect i on A fte r B IOS POS T Di sa bl ed Boot L oade r Alwa ys Te r m i n a l Ty p e ANSI VT1 00+ VT -UTF8 VT -UTF8 Com bo K e y Support Dis abled Enabl ed IPMI Conf igurat ion Statu s of BMC BMC Firmware Rev[...]

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    APPENDIX B: BIOS Settings 90 This s econd le vel s ubme nu is acce ss ed fr om the submenu indicated in t he first column. BIOS sub menu BIOS 2nd le v el submenu Settin g Va lu e IDE Configuratio n Primary ID E Ma ster (All IDE dr iv es) (Be low is shown in f o rmation and op tions appr opri at e t o dri v e type ) De vice De vi ce inf orm ation V [...]

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    AP P ENDI X C 91 L egal Inf or mation[...]

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    APPENDIX C : Legal Information 92 R egulat ory complian ce stat ements Unit ed Stat e s of Am erica Fede ral C ommunications C ommission (FCC) Unintenti ona l emitter per FCC P a rt 1 5 FC C P art 1 5 Class A Stat ement The serv er is designated as compl ying with C lass A r equirement s if it bare s the f ollowing te xt on the rating label: This d[...]

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    www.gateway.com 93 For unique ident ification of the product configuration, please submit the 1 0-digit ser ial nu mber found on the product to the responsible party . This de vice complies wit h Part 1 5 of the FC C Rules. Operation of thi s product is subject to the f ollowing two conditions: ( 1) th is dev ice ma y not cau se harm ful int erf er[...]

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    APPENDIX C : Legal Information 94 En v ir onmental inf ormation The product y ou have purchas ed cont ains extract ed natural res ources that have been used in the manufacturing process. T his prod uct may contain substa nces known to be hazardous t o the envir onment or to human he alth. T o prevent rel eases of ha rmfu l su bsta nces into the env[...]

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    AP P ENDI X D 95 L egal Inf or mation[...]

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    APPENDIX D: Leg al Information 96 Important s a f ety inf ormation Y our Gat ewa y sy st em is designed and te sted t o meet the late st standards for sa fe ty of information tec hnology equipmen t. Howe v er , t o ensure saf e use of this product, it is important that the saf ety instructions mark ed on the product and in the documentation ar e f [...]

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    97 Index Numerics 5.25 -inch dri ve locati on 2 A accessories safety precaut ions 96 ACPI runti me checkpoints 70 add-in card see card administ rator password 18 Adva nced menu BIOS Set up utili ty 52 B backplane 7 insta lling 46 SATA II/ SAS 7 battery locati on 5 replacing 48 troubleshoot ing 63 beep codes 64 BIOS recovering 53 resetti ng 54 reset[...]

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    Index 98 removing 29 troubleshoot ing 71 heat sin k insta lling 41 help tel ephone s upport 58 tuto ring 59 hot- swap backplane 7 , 46 backplane, SATA II /SAS 7 hard drives 2 , 29 power suppl y 43 hot- swap drive s insta lling 29 locati on 2 I IDE connec tors 5 drive config uration 28 indic ators 2 , 13 info rmatio n LED 8 , 72 insta lling add-in c[...]

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    99 www.gateway.com PCI riser assembly 34 see in stalli ng see removing system f ans 38 removing hard drive 29 replacing cont rol pa nel 49 see installing replacin g power distr ibution module 44 reset bu tton 2 resetti ng BIOS 54 resources interrupt s 78 memory map 77 riser card 5 , 34 S safety general precau tions 12 , 96 guidel ines for troublesh[...]

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    Index 100[...]

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    [...]

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    A MAN E - 9722R USR GDE R3 06/07[...]