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Dell Vostro PP36 manuale d’uso - BKManuals

Dell Vostro PP36 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Dell Vostro PP36. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Dell Vostro PP36 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Dell Vostro PP36 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso Dell Vostro PP36 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Dell Vostro PP36
- nome del fabbricante e anno di fabbricazione Dell Vostro PP36
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Dell Vostro PP36
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Dell Vostro PP36 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Dell Vostro PP36 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Dell in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Dell Vostro PP36, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Dell Vostro PP36, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Dell Vostro PP36. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    www .dell.com | support.dell.com Dell™ V ostro™ 1310, 1510, 1710, and 2510 Setup and Quick Reference Guide This guide provides a features over view , specifications, and quick setup, software, and troubleshooting in formation for your computer . For more information about yo ur operating sy stem, devices, and technologies, see the Dell T echnol[...]

  • Pagina 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. If you purchased[...]

  • Pagina 3

    Contents 3 Contents 1 About Y our Computer . . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 8 Battery Removal . . . . . . . . . . . . . . . . . . . . . . 9 Wireless Switch . . . . . . . . . . . . . . . . . . . . . 10 2 Setting Up Y our Comp[...]

  • Pagina 4

    4 Contents Error Messages . . . . . . . . . . . . . . . . . . . 33 Dell Diagnostics . . . . . . . . . . . . . . . . . . . 38 Solving Problems . . . . . . . . . . . . . . . . . . . . 40 Power Problems . . . . . . . . . . . . . . . . . . 41 Memory Problems . . . . . . . . . . . . . . . . . 42 Lockups and Software Problems . . . . . . . . . . 43 Dell [...]

  • Pagina 5

    Contents 5 Problems With Y our Order . . . . . . . . . . . . . . . . 61 Product Information . . . . . . . . . . . . . . . . . . . 61 Returning Ite ms for Wa rr anty Repair or Credit . . . . . 62 Before Y ou Call . . . . . . . . . . . . . . . . . . . . . 62 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 64 Index . . . . . . . . . . . . . [...]

  • Pagina 6

    6 Contents book.book Page 6 Tuesday, June 17, 2008 6:17 PM[...]

  • Pagina 7

    About Y our Computer 7 About Y our Computer Front V iew A 9 2 3 4 6 7 1 5 8 9 11 13 10 14 15 16 12 book.book Page 7 Tuesday, June 17, 2008 6:17 PM[...]

  • Pagina 8

    8 About Y our Computer Back V iew 1 display 2 power button 3 device status lights 4 keyboar d status lights 5 media controls (volume, forward, r e verse, stop, play , eject) 6 ke yb o ard 7 security cable slot 8 optical device/media bay 9 USB connectors (2) 10 IEEE 1394 connector 11 fingerprint reader (optional) 12 touch pad 13 touch pad buttons (2[...]

  • Pagina 9

    About Y our Computer 9 CAUTION: Do not block, push objects into, or allow dust to accumula te in the air vents. Do not store your Dell™ computer in a low-airflow envir onment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. The computer turns on the fan when the computer gets hot. [...]

  • Pagina 10

    10 About Y our Computer F or more information about the battery , see the Dell T echnology Guide at support.dell.com . Wireless Switch Use the wire less switch to locate netwo rks or to enable or disable wireless network devices. F or more information about the wire less switch, see the Dell T echnology Guide on your computer or at support.dell.com[...]

  • Pagina 11

    Setting Up Y our Computer 11 Setting Up Y our Computer Quick Setup CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions that sh ipped with your computer . CAUTION: The AC adapter works with electrica l outlets worldwide. However , power connectors and power strips vary among coun tries. Using an incompati[...]

  • Pagina 12

    12 Setting Up Y our Computer 3 Connect USB devices, such as a mouse or k eyboard (optional). 4 Connect IEEE 1394 devices, such as a media player (optional). 5 Open the computer display and pr ess the power button to turn on the computer . NOTE: It is recommended that you turn on and shut down your computer at least once before you inst all any card[...]

  • Pagina 13

    Setting Up Y our Computer 13 6 Connect to the Internet (optional). See "Connecting to the Internet" on page 13 for mor e information. Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you ar e using a dial[...]

  • Pagina 14

    14 Setting Up Y our Computer Setting Up Y our Internet Connection T o set up an Internet connection with a desktop shortcut provided by your ISP : 1 Save and close any open files, and e xit any open programs. 2 Double-click the ISP icon on the Microsoft ® W indows ® desktop. 3 F ollow the instructions on the screen to complete the setup. If you d[...]

  • Pagina 15

    Setting Up Y our Computer 15 Microsoft Windows Vista ® 1 Save and close any open files, and exit any open programs. 2 Click the W indows Vista Start button → Control P anel 3 Under Network and Internet, click Connect to the Internet . 4 In the Connect to the Internet window , click either Broadband (PPP oE) or Dial-up , depending on how you want[...]

  • Pagina 16

    16 Setting Up Y our Computer NOTE: Y ou can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direc[...]

  • Pagina 17

    Setting Up Y our Computer 17 6 On the What do you want to transfer? scr een, select the items you want to transfer and click Next . After the information has been copied, the Completing the Collection Phase scre en appears. 7 Click Fi n i s h . T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , [...]

  • Pagina 18

    18 Setting Up Y our Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T o copy data from the old computer : 1 On the old computer , insert the wizard disk, and click Start → Ru n . 2 In the Open field on the Ru n window , browse to the path for fastwiz ([...]

  • Pagina 19

    Specifications 19 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of your computer , click Start → Help and Support and select the option to view information about your computer . Processor P rocessor type Dell™ V o stro™ 1310, 1510, and 1710: •I n t e l ® Core ™ 2 Duo (1.4 – 2.6 GHz[...]

  • Pagina 20

    20 Specifications ExpressCard NOTE: The ExpressCard slot is designed only fo r ExpressCards. It does NOT support PC Cards. ExpressCar d controller integrated ExpressCar d connector • 54-mm Expr essCar d slot (supports both USB- and PCIe-based interfaces) Cards supported ExpressCar d/54 (54 mm) (2.126 inches) ExpressCar d/34 (34mm) (1.339 inches) [...]

  • Pagina 21

    Specifications 21 Minimum memory V ostro 1310, 1510, and 1710: 512 MB V ostro 2510: 1 GB Maximum memory 4 GB NOTE: In order to take advantage of the dual-c hannel bandwidth capability , both memory slots must be populated. NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memo ry is reserved fo[...]

  • Pagina 22

    22 Specifications Communications Modem supports external USB modem Network adapter V ostro 1310, 1510, 1710, and 2510: • 10/100/1000 Ethernet LAN on system board W ireless internal support for PCI-e Mini-Card WLAN and card with Bluetooth V2.0 wir eless technology Vid eo NOTE: Optional video controller upgrades are available for your computer subj[...]

  • Pagina 23

    Specifications 23 Audio Audio type high-definition audio (HD A) Audio codec Realtek ALC268 Stereo conversion 24-bit (analog-to-digital and digital-to-analog) Interfaces: Internal Azalia External microphone-in connector , stereo headphone/speakers connector Speaker V ostro 1310: • one 2-ohm speak er V o stro 1510, 1710, and 2510: • two 2-ohm spe[...]

  • Pagina 24

    24 Specifications Wi d t h V ostro 1310: • 286 mm (11.26 inches) V ostro 1510 and V ostro 2510: • 333.1 mm (13.114 inches) V ostro 1710: • 383.0 mm (15.0 inches) Diagonal V ostro 1310: • 339.5 mm (13.366 inches) V ostro 1510 and V ostro 2510: • 393.2 mm (15.48 inches) V ostro 1710: • 431.71 mm (17.0 inches) Maximum resolutions: WXGA 128[...]

  • Pagina 25

    Specifications 25 Keyboard Number of keys V ostro 1310, V ostro 1510, and V ostro 2510: • 84 (U.S./Canada); 85 (Europe); 88 (Japan) V ostro 1710: • 105 (U.S./C hinese); 106 (Europe/Brazil); 109 (Japan) Layout QWER TY/AZER TY/Kanji Size: Standard full sized Maximum V ostro 1310, V ostro 1510, and V ostro 2510: • 283.1 mm x 118.9 mm x 5.2 mm (1[...]

  • Pagina 26

    26 Specifications Battery T ype V ostro 1310: • 4-cell "smart" lithium ion • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion V ostro 1510 and V ostro 2510: • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion V ostro 1710: • 6-cell "smart" lithium ion • 8-cell &q[...]

  • Pagina 27

    Specifications 27 Ampere hours 6-cell (2.6 AHr) primary battery 6-cell (2.2 AHr) primary battery 9-cell (2.6 AHr) primary battery V oltage 14.8 V (4 cell) 11.1 V (6 cell and 9 cell) Operating time (approxi mate) 2.5 hours (4 cell) 4–5 hours (6 cell) 7 hours or more (9 cell) NOTE: Battery operating time varies depending on operating conditions and[...]

  • Pagina 28

    28 Specifications Dimensions (90 W): Height 33.8–34.6 mm (1.34–1.36 inches) Wi d t h 60.9 mm (2.39 inches) Depth 153.4 mm (6.04 inches) W eight (with cables) 0.46 kg (1.01 lb) T emperature range 0° to 35°C (32° to 95°F) Phy sical Height V ostro 1310: • 23.8–37.2 mm (0.937–1.465 inches) V ostro 1510 and V ostro 2510: • 26.2–38 mm ([...]

  • Pagina 29

    Specifications 29 W eight V ostro 1310: • minimum 2.1 kg (4.630 lb) with 4-cell battery V ostro 1510 and V ostro 2510: • minimum 2.8 kg (6.173 lb) with 6-cell battery V ostro 1710: • minimum 3.41kg (7.51 lb ) with 8-cell battery Environmental T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°[...]

  • Pagina 30

    30 Specifications book.book Page 30 Tuesda y, June 17, 2008 6:17 PM[...]

  • Pagina 31

    T roubleshooting 31 T roubleshooting CAUTION: T o guard against the likelihood of elec tric shock, laceration by moving fan blades, or other expected injuries, alway s unplug your computer from the electrical outlet before opening the cover . CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ip[...]

  • Pagina 32

    32 T roubleshooting If your computer b eeps during start-up: 1 W rite down the beep code. 2 R un the Dell Diagnostics to identif y a mor e serious cause (see "Dell Diagnostics" on page 38). Code (repetitive short beeps) Description Suggested Remedy 1 BIOS checksum failure. P ossible motherboard failur e. Contact Dell. 2 No memory modules [...]

  • Pagina 33

    T roubleshooting 33 Error Messages CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions that sh ipped with your computer . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A UXILIARY DEVICE FAILURE — The touch pad or [...]

  • Pagina 34

    34 T roubleshooting D RIVE NOT READY — The operation r equires a har d drive in the bay befor e it can continue. Install a hard drive in the hard drive bay . See your Service Manual at support.dell.com for more information. E RROR READING PCMCIA CARD — The computer cannot identify the ExpressCar d. Reinsert the card or try another card. See you[...]

  • Pagina 35

    T roubleshooting 35 H ARD - DISK DRIVE FAILURE — The har d drive does not respond to commands from the computer . Shut down the com puter , remove the hard drive (see your Service Manual at support.dell.com ), and boot the computer from a CD. Then, shut down the computer , reinsta ll the har d drive, and restart the computer . If the problem pers[...]

  • Pagina 36

    36 T roubleshooting M EMORY ADDRESS LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or im properly seated. Reinstall the memory modules and, if necessary , replace them. See your Service Manual at support.dell.com for mor e information. M EMORY ALLOCATION ERROR — The software you ar e attempting to run is co[...]

  • Pagina 37

    T roubleshooting 37 O PERATING SY STEM NOT FOUND — Reinstall the har d drive (see your Service Manual at support.dell.com ). If the problem persists, run the Dell Diagnostics (see "Dell Diagnostics" on page 38). O PTIONAL ROM BAD CHECKSUM — The optional ROM has failed. run the Dell Diagnostics (see "Dell Diagnostics" on page[...]

  • Pagina 38

    38 T roubleshooting T IME - OF - DAY CLOCK LOST POWER — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery . If the problem persists, try to restor e the data by entering the system setup program, then immediately e xit the program (see your Service Manual at support.dell.com ). If the[...]

  • Pagina 39

    T roubleshooting 39 It is recommended that you print these procedur es befor e you begin. NOTICE: The Dell Diagnostics wo rks only on Dell computers. NOTE: The Drivers and Utilities media is optional and may n ot ship with your computer . See your Service Manual at support.dell.com to review your computer ’s configuration information, and ensure [...]

  • Pagina 40

    40 T roubleshooting Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and r estart the computer . When the DELL logo appears, press <F12> immediately . NOTE: If you wait too long and the operati ng sy stem logo appears, continue to wait until you see the Microsoft ® Windo[...]

  • Pagina 41

    T roubleshooting 41 Power Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer . I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power . • Reseat the power cable in the power conne ctor on the back of the computer and the elec[...]

  • Pagina 42

    42 T roubleshooting E LIMINATE INTERFERENCE — Some possible causes of interference ar e: • P ower , keyboar d, and mouse extension cables • T oo many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Memory Problems CAUTION: Before you begin any of the proc edures in this section, foll[...]

  • Pagina 43

    T roubleshooting 43 Lockups and Software Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety information that shippe d with your computer . The computer does not start up E NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: Y ou m[...]

  • Pagina 44

    44 T roubleshooting A program is designed for an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — Wi n d o w s X P : The P rogram Compatibility W izard configur es a program so that it runs in an environment similar to non- XP operating system environments. 1 Click Start → All P rograms → Accessorie[...]

  • Pagina 45

    T roubleshooting 45 B ACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check the hard drive, floppy disks, CDs, or D VDs • Save and close any open files or programs and shut down your computer through the Start menu Dell T echnical Update Service The Dell T echnical Update service provides proactive e-mail notification of softwar[...]

  • Pagina 46

    46 T roubleshooting Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility . • View fr equently asked questions. • L earn mor e about the Dell Support Utility . • T urn o[...]

  • Pagina 47

    Reinstalling Software 47 Reinstalling Software Drivers Identifying Drivers If you e xperience a problem with any de vice, identify whether the driver is the source of your problem and, if necessary , update the driver . Wi n d o w s X P: 1 Click Start → Control P anel . 2 Under P ick a Category , click P erformance and Maintenance , and click Sys[...]

  • Pagina 48

    48 Reinstalling Software Returning to a Previous Device Driver V ersion Wi n d o w s X P: 1 Click Start → My Computer → P roperties → Hardware → Device Manager . 2 Right-click the device for which the new driver was installed and click P r operties . 3 Click the Drivers tab → Roll Back Driver . W indows V ista: 1 Click the W indows Vista [...]

  • Pagina 49

    Reinstalling Software 49 3 When the InstallShield Wizard Complete window appears, r emove the Drivers and Utilities media and click Fi n i s h to restart the computer . 4 When you see the W indows desktop, reinsert the Drivers and Utilities media. 5 At the W elcome Dell System Owner scr een, click Next . NOTE: The Drivers and Utilities program disp[...]

  • Pagina 50

    50 Reinstalling Software 6 Click Browse and browse to the location to which you pr eviously copied the driver files. 7 When the name of the appropriate driv er appears, click the name of the driver → OK → Next . 8 Click F inish and r estart your computer . Restoring Y o ur Operating Sy stem Y ou can r estore your operating system in the followi[...]

  • Pagina 51

    Reinstalling Software 51 Starting Sy stem Restore W indows V ista : 1 Click Start . 2 In the Start Search box, type System Restore and pr ess <Enter>. NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to continue the desired action. 3 Click N[...]

  • Pagina 52

    52 Reinstalling Software Enabling Sy stem Restore NOTE: Windows Vista does not disable Sy st em Restore; regardless of low disk space. Therefore, the steps be low apply only to Windows XP . If you r einstall W indows XP with less than 200 MB of free har d-disk space available, System Restore is automatically disabled. T o see if System Restore is e[...]

  • Pagina 53

    Reinstalling Software 53 4 T o access the recovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell F actory Image Restore . NOTE: Depending upon your configurati on, you may need to select Dell Factory T ools , then Dell Factory Image Restore . 6 On the Dell F [...]

  • Pagina 54

    54 Reinstalling Software NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer , or whether you re quested the media, the Dell Drivers and Utilities media[...]

  • Pagina 55

    Reinstalling Software 55 4 T o access the recovery options, log on as a local user . T o access the command prompt, type administrator in the User name field, then click OK . 5 Click Dell F actory Image Restore . NOTE: Depending upon your configurati on, you may need to select Dell Factory T ools , then Dell Factory Image Restore . The Dell F actor[...]

  • Pagina 56

    56 Reinstalling Software T o r einstall W indows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer . Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from w[...]

  • Pagina 57

    Finding Information 57 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer . Document/Media/Label Contents Serv ice T ag/Express Ser vice Code Label The Service T ag/Express [...]

  • Pagina 58

    58 Finding Information Safety , Regulatory , W arranty , and Support Documentation This type of information may have shipped with your computer . F or additional regulatory information, see the Regulatory Compliance Homepage on www .dell.com at the following location: www .dell.com/regulatory_compliance. • W arranty information • T erms and Con[...]

  • Pagina 59

    Getting Help 59 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets. If you e xperience a problem with yo ur computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Solving P roblems"[...]

  • Pagina 60

    60 Getting Help T echnical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardwar e. Our support staff uses computer -based diagnostics to provide fast, accurate answers. T o contact Dell's support service, see "Befor e Y ou Call" on page 62, and then see the contact infor[...]

  • Pagina 61

    Getting Help 61 • Dell Mark eting and Sales e-mail addresses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail address as your passwor d. AutoT ech Service Dell's automated support service—Au toT ec[...]

  • Pagina 62

    62 Getting Help Returning Items for W arranty Repair or Credit P r epare all items being r eturned, whether for repair or cr edit, as follows: 1 Call Dell to obtain a Return Materi al Authorization Number , and write it clearly and prominently on the outside of the box. F or the telephone number to call for your region, see "Contacting Dell&qu[...]

  • Pagina 63

    Getting Help 63 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorizatio n Numb er (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, versio[...]

  • Pagina 64

    64 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DE LL (800-999-3355). NOTE: If you do not have an active Internet connection, yo u can find contact information on your purchase invoice, pa cking slip, bill, or Dell product catalog. Dell provides several online and teleph one-based support and service options. A [...]

  • Pagina 65

    Index 65 Index B beep codes, 31 C CDs/D VDs operating system, 5 7 computer beep codes, 3 1 crashes, 4 3 - 4 4 stops r esponding, 4 3 contacting Dell, 64 D Dell contacting, 6 4 F actory Image Restor e, 5 2 Dell Diagnostics, 38 Dell F actory Image Restor e, 52 Dell T echnology Guide, 58 DellConnect, 60 diagnostics beep codes, 3 1 Dell, 3 8 documentat[...]

  • Pagina 66

    66 Index I Internet connection about , 1 3 options, 1 3 setting up, 1 4 M memory problems, 4 2 messages error , 3 3 O operating system Dell F actory Image Restore, 5 2 m e d i a , 53, 55 r einstalling, 5 7 System Restore , 5 0 Operating System CD/D VD, 57 P phone numbers, 64 power problems, 4 1 power light, 45 conditions, 4 1 printer connecting, 1 [...]

  • Pagina 67

    Index 67 T telephone numbers, 64 transferring information to a new computer , 15 troubleshooting Dell Diagnostics, 3 8 restor e to previous state, 5 0 W W indows Vista Dell F actory Image Restore, 5 2 P rogram Compatibility wizard, 4 4 System Restore , 5 0 W indows XP Device Driver Rollback, 4 8 F iles and Settings T ransfer Wi z a r d , 1 5 reinst[...]

  • Pagina 68

    68 Index book.book Page 68 Tuesda y, June 17, 2008 6:17 PM[...]