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Compaq Armada 6500 manuale d’uso - BKManuals

Compaq Armada 6500 manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso Compaq Armada 6500. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica Compaq Armada 6500 o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso Compaq Armada 6500 descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso Compaq Armada 6500 dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo Compaq Armada 6500
- nome del fabbricante e anno di fabbricazione Compaq Armada 6500
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature Compaq Armada 6500
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio Compaq Armada 6500 non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti Compaq Armada 6500 e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio Compaq in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche Compaq Armada 6500, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo Compaq Armada 6500, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso Compaq Armada 6500. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    Compaq Armada 6500 Family Reference Guide Part Number: ER-PM1CC-UA. A01 Compaq Computer Corporation Houston, Texas[...]

  • Pagina 2

    June 1998 The information in this document is subject to change without notice and should not be construed as a commitment by Compaq Computer Corporation. Compaq Computer Corporation assumes no responsibility for any errors that might appear in this document. The software described in this document is furnished under a license and may be used or co[...]

  • Pagina 3

    iii Table of Contents 1 Documentation Kit Quick Setup Guide.............................................................................................................. ........ 1-1 Reference Guide ................................................................................................................ ......... 1-1 HTML On-line Help ......[...]

  • Pagina 4

    iv Using Your Modem ............................................................................................................... ... 2-19 Country Select Utility ........................................................................................................ 2 -19 How to Use Country Select .................................................[...]

  • Pagina 5

    v 5 Memory Upgrades Installing Additional Memory ............................................................................................. 5-2 Removing Memory.............................................................................................................. 5- 4 6 Troubleshooting Notebook Computer Troubleshooting ....................[...]

  • Pagina 6

    vi Acronyms Acronyms Meaning ACPI Advanced Configuration Power Interface APM Advanced Power Management BIOS Basic Input/Output System CMOS Complementary Metal Oxide Semiconductor DIMM Dual In-line Memory Module DMA Direct Memory Access DVD Digital Video/Versatile Disk FAT File Allocation Table FDD Floppy Disk Drive HDD Hard Disk Drive IDE Integrate[...]

  • Pagina 7

    vii Special Notices Three kinds of special notices are used in this guide to emphasize specific information. ________________________ WARNING __________________________ Warning: Indicates the presence of a hazard that can cause personal injury if the hazard is not avoided. ____________________________________________________________ _______________[...]

  • Pagina 8

    viii[...]

  • Pagina 9

    1-1 1 Documentation Kit This chapter overviews the contents of the documentation kit provided with the Compaq Armada 6500 Family notebook computer. The Compaq Armada 6500 Family documentation kit contains: · Compaq Armada 6500 Family Quick Setup Guide · Compaq Armada 6500 Family Reference Guide · Compaq Armada 6500 Family HTML On-line Help Quick[...]

  • Pagina 10

    Documentation Kit 1-2 · Chapter 2: Getting To Know Your Computer – introduces you to the notebook’s industry leader features and controls. It also describes how to use the integrated touch pad as well as how to replace the notebook computer’s main battery pack. · Chapter 3: System Software & Restoration – provides an overview of the a[...]

  • Pagina 11

    Documentation Kit 1-3 · PC Cards – provides detailed instructions on using and configuring PC Cards in Windows 95, Windows 98, and Windows NT. Included in this section is an IRQ resource table showing which IRQ resources can be freed in the event of a conflict. · Modules – provides basic instruction on removing and installing your CD-ROM, Flo[...]

  • Pagina 12

    Documentation Kit 1-4 Compaq Web Sites Please visit the Compaq Web Site to download the latest Compaq Armada 6500 Family operating system drivers and on-line User information. A comprehensive list of country specific Compaq Web Sites has been added to your Favorites folder. To access the Compaq Web Site for your country: 1. Click the Start button l[...]

  • Pagina 13

    2-1 2 Getting to Know Your Computer This chapter identifies and describes the industry leader features, components, controls, and indicators of your Compaq Armada 6500 notebook computer. It also describes how to use the integrated touch pad as well as how to replace the system battery. Features The Compaq Armada 6500 is a high-performance notebook [...]

  • Pagina 14

    Getting to Know Your Computer 2-2 Components, Controls, and Indicators This section shows the locations and provides a description of the different components on your Compaq Armada 6500 notebook computer. Front and Right Side Components Component Description ➊ Power LED Battery Charging LED The green Power LED (lower) lights when the notebook is [...]

  • Pagina 15

    Getting to Know Your Computer 2-3 DEC01547-2 Figure 2-1 Front and Right Side View[...]

  • Pagina 16

    Getting to Know Your Computer 2-4 Front and Left Side Components Component Description ➊ Lid Release One of two lid releases. Push in both releases at the same time to open the LCD panel. ➋ Speaker Left stereo speaker used to hear sound files and system sounds. ➌ PC Card Ejectors Ejects a PC Card. Top button releases a PC Card from the top sl[...]

  • Pagina 17

    Getting to Know Your Computer 2-5 DEC01546 Figure 2-2 Front and Left Side View[...]

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    Getting to Know Your Computer 2-6 Back Components Component Description ➊ External Power In Input connection for Universal AC adapter. ➋ Universal Serial Bus (USB) Port A USB device, such as a mouse, keyboard, or digital camera connects to this port. ➌ RJ45 Ethernet Network Port A 10 or 100BaseT Ethernet line connects to this port. ➍ RJ11 M[...]

  • Pagina 19

    Getting to Know Your Computer 2-7 Bottom Components Component Description ➊ Battery Release Releases the LiIon battery from the notebook computer. ➋ LiIon Battery Provides power to your notebook computer. ➌ Expansion Bay Module Release Releases the drive module installed in the Expansion Bay. ➍ Memory Door Provides access to notebook comput[...]

  • Pagina 20

    Getting to Know Your Computer 2-8 Controlling Power The Suspend/Power button not only enables you to take advantage of the built-in power saving features but also turns the notebook On and Off. Goal Action On/Resume Press this button to turn the system On or resume normal operation from the Suspend mode. Suspend Press this button to place your syst[...]

  • Pagina 21

    Getting to Know Your Computer 2-9 Using the Touch pad The touch pad is a touch-sensitive pointing device that provides all the features of a mouse. Although its operation differs from a mouse, its function is the same – to move the cursor around the screen. Please refer to Figure 2-5 and the following explanation on how to use the touch pad. DEC0[...]

  • Pagina 22

    Getting to Know Your Computer 2-10 1. With your fingers on the keyboard in the normal typing position, the touch pad is easily accessible by moving either your thumb or a finger down on to the touch pad. 2. Gently move your thumb or finger across the touch pad in the direction you want the cursor to move. 3. By default, the touch pad’s left butto[...]

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    Getting to Know Your Computer 2-11 To power the notebook using the supplied Universal AC Adapter, refer to the following instructions: 1. Connect the Universal AC Adapter cord to the External Power input port on the notebook computer (Figure 2-6, step 1). The arrow on the connector should be on top. 2. Plug the power cord into the Universal AC Adap[...]

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    Getting to Know Your Computer 2-12 ________________________ WARNING _____________________________ Do not use an external power adapter other than the one provided by Compaq Computer Corporation for the Compaq Armada 6500 notebook computer and options. To avoid personal injury and/or equipment damage, do not open the case of the power adapter. There[...]

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    Getting to Know Your Computer 2-13 Using the Battery Your Compaq Armada 6500 notebook computer has an easily removable main battery pack. This section describes how to maintain and replace the notebook computer’s main battery pack. Preparing the Battery for Use Your Compaq Armada 6500 notebook uses a Smart Battery. The battery has circuitry that [...]

  • Pagina 26

    Getting to Know Your Computer 2-14 Battery Removal and Installation Your Compaq Armada 6500 is equipped with a Bridge Battery that provides power for up to four minutes when changing the notebook computer’s main battery. The addition of the Bridge Battery means you do not have to waste valuable time powering off and rebooting the system in order [...]

  • Pagina 27

    Getting to Know Your Computer 2-15 3. While depressing the battery near the latch (Figure 2-8a, step 1), slide the battery latch to the unlock position (Figure 2-8a, step 2). DEC01667 Figure 2-8a Removing Battery[...]

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    Getting to Know Your Computer 2-16 4. Lift the battery up and out of the notebook computer (Figure 2-8b, step 3). DEC01603 Figure 2-8b Removing Battery[...]

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    Getting to Know Your Computer 2-17 Installing the Battery To install the battery: 1. Verify that the battery latch is in the unlock position (Figure 2-9a, step 1). 2. Place the battery in the battery compartment (Figure 2-9a, step 2). DEC01604 Figure 2-9a Installing the Battery[...]

  • Pagina 30

    Getting to Know Your Computer 2-18 4. While pressing down on the battery near the latch (Figure 2-9b, step 3), slide the battery latch to the lock position (Figure 2-9b, step 4). DEC01668 Figure 2-9b Installing the Battery[...]

  • Pagina 31

    Getting to Know Your Computer 2-19 Using Your Modem Prior to using your internal modem, you must ensure the following: · The modem is properly configured for the country in which it will be used via the Country Select Utility, and · The appropriate adapter cable is supplied. A modem adapter cable is supplied for the country in which the notebook [...]

  • Pagina 32

    Getting to Know Your Computer 2-20 How to Use Country Select The Country Select utility is automatically copied to your hard drive during Windows Setup. A Country Select icon is also installed in the Windows program group so that the utility can be rerun if the country settings need to be changed. Follow the steps below to run Country Select. 1. Cl[...]

  • Pagina 33

    3-1 3 System Software & Restoration This chapter provides an overview of the applications and utilities supplied on the Compaq Software CD as well as directions on how to restore your system using the Compaq QuickRestore CD. Installing Optional Software The Compaq Software CD contains on-line documentation, applications, utilities, and drivers [...]

  • Pagina 34

    System Software & Restoration 3-2 Application Description The following details the applications available on your Compaq Software CD and provides an explanation of each. Software Title Software Description Adobe Acrobat Reader 3.1 Acrobat Reader allows you to view .PDF user documentation files provided on the Compaq Software CD. Puma IntelliSy[...]

  • Pagina 35

    System Software & Restoration 3-3 Utilities The following details the utilities available on your Compaq Software CD and provides explanation of each. Utilities Utility Description Make Boot Diskettes This utility allows you to create a bootable diskette set. The Boot Diskette set allows you to boot directly to DOS. It provides a menu-driven in[...]

  • Pagina 36

    System Software & Restoration 3-4 6. The program will prompt you to remove your CD-ROM Drive and insert the Floppy Drive. The CD-ROM and Floppy Drives are hot swappable; there is no need to power down the notebook before swapping drives. Replace the drive now. There will be a short delay as system the recognizes the new drive. When touch pad/mo[...]

  • Pagina 37

    System Software & Restoration 3-5 4. Choose option [3] Run AMI System Diagnostics. 5. You will be informed that the AMI Diag Program files will be extracted to a RAM drive and that the process will take approximately one minute. Press [Y] to proceed. 6. The utility will detect your system hardware configuration and extract the required compress[...]

  • Pagina 38

    System Software & Restoration 3-6 Using AMI Diagnostics on Diskette AMI Diagnostics can also be run from the Boot Diskette Set created in Creating a Boot Diskette Set. If you would prefer to run AMI Diagnostics from diskette instead of CD, create a Boot Diskette Set now. To run AMI Diagnostics from diskette: 1. Insert Armada Boot Diskette 1 int[...]

  • Pagina 39

    System Software & Restoration 3-7 7. At the end of each diagnostic run, you will be notified if the test ran successfully or if errors were encountered. If errors were encountered, you will be given a choice to view the error log file to determine the nature of the problem encountered by the diagnostic. All test results are written to a file na[...]

  • Pagina 40

    System Software & Restoration 3-8 QuickRestore Procedures Before using the Compaq QuickRestore CD to restore the factory installed software on a new hard drive or a non-Windows 95/98 formatted hard drive, you must first complete steps 1 through 13. If you are using the Compaq QuickRestore CD to restore the factory installed software on a hard d[...]

  • Pagina 41

    System Software & Restoration 3-9 7. The FDISK menu will appear. If using QuickRestore on a non-Windows 95/98 formatted hard drive, choose option [3]. If using QuickRestore on new hard drive, proceed to step 9. 1) Create DOS partition or Logical DOS Drive 2) Set active partition 3) Delete partition or Logical DOS Drive 4) Display partition info[...]

  • Pagina 42

    System Software & Restoration 3-10 16. Choose the option [2] Restore your system using the QuickRestore CD. You will be prompted whether or not to continue the Restore process. Press [ctrl]+[c] at any prompt to exit this process or press the space bar to continue. After the last question, the system will format and copy the system files onto yo[...]

  • Pagina 43

    4-1 4 Configuring Your Notebook This chapter provides information on how to configure your notebook computer and its security features using the System Setup Program. Your notebook computer is configured with default settings selected for typical notebook computer use. If you are familiar with System Setup programs, refer to the appropriate section[...]

  • Pagina 44

    Configuring Your Notebook 4-2 Updating Your Notebook Computer's Configuration There are a number of hardware features that can be configured on your notebook computer. Menu Configurable Features Main System Time System Date Lid Switch Mode Advanced Secured Setup Configurations I/O Device Configuration Reset Configuration Data Large Disk Access[...]

  • Pagina 45

    Configuring Your Notebook 4-3 Helpful Hints There are several keyboard keys assigned to help you select menus and sub-menus, options, and to change option values. Legend Key Alternate Key Function F1 Alt + H Displays the General Help window. ESC Alt + X Exits the current menu and returns you to the previous screen. ¬ or ® Selects a different menu[...]

  • Pagina 46

    Configuring Your Notebook 4-4 Main Menu Feature Settings Comments System Time Enter current time: hour, minute, second format. Sets the system to specified time. System Date Enter current date: month, day, year format. Sets the system to specified date. Diskette Display only field Indicates the notebook is configured to support a 1.44/1.25MB 3 ½ &[...]

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    Configuring Your Notebook 4-5 Advanced Menu Field Settings Comments Secured Setup Configurations No* Yes Select Yes to prevent a Plug and Play Operating System from changing system settings. IO Device Configuration Submenu Peripheral Device Configuration: Refer to I/O Device Configuration Submenu for a description of the available settings. Reset [...]

  • Pagina 48

    Configuring Your Notebook 4-6 Continued Field Settings Comments Serial Port Disabled Enabled Auto* Disables the onboard Serial Port. Enables and allows you to manually configure the I/O address and Interrupt Request (IRQ) line for the Serial Port. Enables and automatically configures the Serial Port. Infra-Red Port Disabled Enabled Auto* Disables t[...]

  • Pagina 49

    Configuring Your Notebook 4-7 Security Menu Feature Settings Comments Supervisor Password Is Display only field. When set to Clear, a Supervisor Password has not been set. User Password Is Display only field. When set to Clear, a User Password has not been set. Set Supervisor Password Enter a password of up to eight alphanumeric characters. Passwor[...]

  • Pagina 50

    Configuring Your Notebook 4-8 Notebook Computer Security Notebook Computer Security is important to avoid theft or accidental loss of your computer software and hardware. The Compaq Armada 6500 provides the following levels of protection: · User Password – Used to prevent unauthorized access to your notebook computer and prevent unauthorized rem[...]

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    Configuring Your Notebook 4-9 6. Type in your password and press [Enter]. The password can be up to eight alphanumeric characters and is not case sensitive. Symbols and other keys are ignored. To confirm, type in your Supervisor Password a second time and press [Enter]. __________________________ Note _____________________________ If a password alr[...]

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    Configuring Your Notebook 4-10 __________________________ Note _____________________________ If a password already exists, you will be prompted to enter the old password before a new one can be set. ____________________________________________________________ 7. When the Notice dialog box appears notifying you that changes have been saved, press [E[...]

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    Configuring Your Notebook 4-11 Password on Undock Setting a User Password and enabling Password on Undock prevents unauthorized undocking of the notebook from the Compaq Mobile 6500 Expansion Unit and/or the Compaq Armada 6500 Convenience Base. When a request is made to undock the notebook, you will be prompted for a password. Enter either the Supe[...]

  • Pagina 54

    Configuring Your Notebook 4-12 Continued Feature Settings Comments Auto Suspend Timeout Off Selected times This option allows you to specify a period of time the system is in Standby before entering Suspend. Suspend is similar to Standby except all devices are powered down (with the exception of system memory, if Suspend Mode is set to Suspend to R[...]

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    Configuring Your Notebook 4-13 Continued Feature Settings Comments Resume On Time Off* On When this option is set to On and Suspend Mode is set to Suspend to RAM, the system wakes the system up at the time defined in Resume Time. Resume on Time will not work when the Suspend Mode is set to Save to Disk. Resume Time Enter resume time: hour, minute, [...]

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    Configuring Your Notebook 4-14 Exit Menu Enter the Exit Menu to save changes, set factory defaults or exit the System Setup Program. Feature Action Comments Exit Saving Changes <Enter> Exit System Setup and save your changes to CMOS. Exit Discarding Changes <Enter> Exit System Setup without saving data to CMOS. Load Setup Defaults <E[...]

  • Pagina 57

    5-1 5 Memory Upgrades Your Compaq Armada 6500 notebook computer comes with 64MB of onboard SDRAM memory. You can add additional memory up to a total of 192MB or greater. The Compaq Armada 6500 supports 3.3V SDRAM 66MHz (or faster) 144-pin SO-DIMM modules. Additional memory is available in 32MB and 64MB SO-DIMMs. DIMMs can be installed as single mod[...]

  • Pagina 58

    Memory Upgrades 5-2 Installing Additional Memory To install additional memory: 1. Save all data and shutdown any running applications, then turn off the notebook computer. Ensure that the notebook computer is not in suspend mode. 2. Turn the unit over so the bottom is facing up. 3. Remove the memory compartment cover using your fingernail (Figure 5[...]

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    Memory Upgrades 5-3 4. Align the notch in the 3.3v SDRAM memory module with the plastic tab in the memory cradle (Figure 5-2, step 1). 5. Install the memory module by inserting it at an angle of approximately 45 degrees into one of the two sockets (Figure 5-2, step 2). 6. Gently press the module down until it snaps into place (Figure 5-2, step 3). [...]

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    Memory Upgrades 5-4 Removing Memory To remove memory: 1. Save all data and shutdown any running applications. 2. Turn off the notebook computer. Ensure that the notebook computer is not in suspend mode. 3. Turn the unit over so the bottom is facing up. 4. Remove the memory compartment cover using your fingernail (Figure 5-1). 5. Push the tabs away [...]

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    6-1 6 Troubleshooting This chapter provides troubleshooting tables listing specific problems, probable causes, and recommended actions to take if you are experiencing difficulty with your notebook computer’s hardware or software. If your notebook fails after trying the techniques described in this chapter, run the AMI Diagnostics utility as descr[...]

  • Pagina 62

    Troubleshooting 6-2 Notebook Computer Troubleshooting Problem Possible Cause Action System does not start when the notebook computer is turned on and running on battery power. Battery Pack is drained. Battery Pack is defective. Main logic board failure. Charge the Battery Pack. Replace the Battery Pack. Press the Reset Button located on the rear of[...]

  • Pagina 63

    Troubleshooting 6-3 Problem Possible Cause Action Notebook computer operates incorrectly after installing an optional memory module. Memory module installed incorrectly. Memory module failed. Used non-qualified memory. System in locked state. Power off the notebook before removing the memory door. Remove memory module and reinstall (Figures 5-1 - 5[...]

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    Troubleshooting 6-4 Problem Possible Cause Action Notebook computer does not boot from the Diskette Drive. Diskette is worn or damaged. The Boot Priority “Diskette Drive” option in System Setup is set to lower priority than the other devices. Diskette does not contain system files. Diskette drive is empty. Diskette drive failed. Try another dis[...]

  • Pagina 65

    Troubleshooting 6-5 Problem Possible Cause Action An external monitor is connected and is not working. Loose or incorrect cable connections. The notebook’s video mode may be in LCD Display Only mode. TV output is selected. Monitor does not support multi-sync and/or higher resolutions. Monitor may be broken. Check all cable connections, including [...]

  • Pagina 66

    Troubleshooting 6-6 LCD Troubleshooting Problem Possible Cause Action Power is on, but there is no LCD display. Notebook computer Standby Timer expired. Notebook computer Video Timer expired. Notebook computer Auto Suspend Timer expired. Notebook computer running in CRT mode. Screen saver utility installed. System in locked state. LCD failure. Pres[...]

  • Pagina 67

    Troubleshooting 6-7 PC Card Troubleshooting Problem Possible Cause Action PC Card does not work. Card improperly inserted. Device drivers missing or improperly installed. Card not supported. Zoomed Video Card inserted in top slot. Insert the card label-side up. When card is inserted properly, you should hear at least 1 short beep. Two beeps indicat[...]

  • Pagina 68

    Troubleshooting 6-8 Problem Possible Cause Action SRAM card does not work (single beep). Missing device driver(s). Refer to the operating system’s on-line help for information on configuring SRAM PC Cards. SRAM card does not work (double beep). Incorrect drive letter assigned. SRAM card not formatted. Refer to operating system’s on-line help. T[...]

  • Pagina 69

    Troubleshooting 6-9 Audio and IR Troubleshooting Problem Possible Cause Action Sound is not working. Audio volume needs to be increased. System audio has been turned off. Configuration problem. Adjust audio volume by pressing the [fn]+[ s ] hot key combination. Check the sound icon located on the Windows Taskbar. If sound is disabled/muted, press [[...]

  • Pagina 70

    Troubleshooting 6-10[...]

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    A–1 A Technical Specifications GTX6300MD System Specifications Feature Specification CPU Intel Pentium II 300 MHz MMX LCD 14.1" XGA TFT HDD 6 GB L2 Cache 512KB Base RAM 64MB – SDRAM 3.3v Maximum RAM 192MB or greater RAM Expansion Dual 144 pin SO–DIMM 3.3v self-refresh Battery LiIon – 12 cell 54Whrs Audio Yes CardBus/Zoomed Video Suppor[...]

  • Pagina 72

    Technical Specifications A–2 Feature Specification Size 9.7" x 12" x 1.4" Weight (no FDD or CD-ROM in bay) 5.96 lbs. (approximate) Weight (FDD in bay) 6.27 lbs. (approximate) Weight (CD-ROM in bay) 6.46 lbs. (approximate) Operating System Windows 95 or Windows NT 4.0 Warranty 3 years The information in this document is subject to c[...]

  • Pagina 73

    B–1 B Compaq Customer Support Preparing for a Technical Support Call If you cannot solve a problem using the troubleshooting tips in Chapter 6, you may need to call technical support. To receive the fastest possible solution when you call, follow the instructions in Chapter 2 to run the AMI Diagnostics utility and have the following available whe[...]

  • Pagina 74

    Compaq Customer Support B–2 Worldwide Telephone Numbers Locate your geographical area in the following table and use one of the telephone numbers for Compaq assistance General Information Numbers —Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service provider. Technical Suppor[...]

  • Pagina 75

    Compaq Customer Support B-3 Worldwide Telephone Numbers Continued Location Country Code Telephone Number Belgium / Luxembourg Compaq Care Center General Fax Infoline (resellers, brochures) QuickLine (BBS) Order Software Backup Order Software Backup by Fax Bel Lux +32 +32 +32 +32 +32 0903-99036 (45 BFr/min.) 089/89.232 (0)2/725 22 13 (0)2/716 96 96 [...]

  • Pagina 76

    Compaq Customer Support B–4 Worldwide Telephone Numbers Continued Location Country Code Telephone Number Denmark General Information Technical Support +45 +45 -45-90-45-90 -45-90-45-45 Eastern Europe, Middle East, and Africa Technical Support and Information Technical Support Fax +353 +353 -1-402-6833 -1-402-6855 Ecuador General Information +59 -[...]

  • Pagina 77

    Compaq Customer Support B-5 Worldwide Telephone Numbers Continued Location Country Code Telephone Number India General Information PaqFax BBS 91-80-559-6023 91-80-559-8989 91-80-559-8900 Israel General Information Technical Support PaqFax +972 +972 +972 -3-6363-444 -3-6363-444 -3-6396-601 Italy Presales Information * Technical Support BBS Order Sof[...]

  • Pagina 78

    Compaq Customer Support B–6 Worldwide Telephone Numbers Continued Location Country Code Telephone Number Netherlands General Information Customer Support* Fax* QuickLine Bulletin Board 0182-565805 06-91681616 (Dfl. 0.75/min) 06-8991116 (Dfl. 0.40/min) 0182-572366 New Zealand General Information 64-9-307-3969 Norway General Information Technical S[...]

  • Pagina 79

    Compaq Customer Support B-7 Worldwide Telephone Numbers Continued Location Country Code Telephone Number Sweden General Information Technical Support PaqFax (hämtfax) QuickLine (BBS) +46 +46 +46 +46 -8-703-5240 -8-703-5240 -8-703-5225 -8-703-5220 Switzerland General Information Technical Support QuickLine Bulletin Board Order Software Backup 0844 [...]

  • Pagina 80

    Compaq Customer Support B–8 Worldwide Telephone Numbers Continued Venezuela General Information +58 -2-953-6944[...]

  • Pagina 81

    C-1 C Regulatory Notices Throughout these regulatory notices, Compaq products are referred to by their regulatory agency series numbers. Regulatory Agency Series Numbers Regulatory agencies worldwide use agency series numbers for product identification. Each approved product displays the assigned agency series number. To ensure continued safe and r[...]

  • Pagina 82

    Regulatory Notices C-2 Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, [...]

  • Pagina 83

    Regulatory Notices C-3 For questions regarding this declaration, write Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston TX 77269-2000 or call 281-514-3333 To identify your product, refer to the part, series, or model number found on the product. If you have questions about your product that are not related to this declaration,[...]

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    Regulatory Notices C-4 Japanese Notice German Ergonomics Notice The Compaq PP2020 agency series of computers meet the requirements of ZH 1/618 (German Safety Regulations for Display Work Places in the Office Sector) when used in conjunction with docking bases, keyboards, and monitors that bear the “GS” approval mark. The Compaq PP2020 agency se[...]

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    Regulatory Notices C-5 Battery Notice ________________________ WARNING __________________________ This computer contains two internal batteries: a lithium coin cell real time clock battery and a nickel metal hydride bridge battery pack. There is a risk of explosion and injury if the batteries are incorrectly replaced or improperly handled. Do not a[...]

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    Regulatory Notices C-6 greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 0.75 mm²/18AWG, and the length of the cord must be between 5 feet (1.5 m) and 6½ feet (2 m). If you have questions about the type of power cord to use, contact your Compaq authorized service provider[...]

  • Pagina 87

    Regulatory Notices C-7 Laser Information Laser Type: Semiconductor GaAlAs Wave Length: 780 ± 35 nm Divergence Angle: 53.5 ° ± 1.5 ° Output Power: Less than 0.2mW or 10,869 W·m -2 sr -1 Polarization: Circular Numerical Aperture: 0.45 ± 0.04 Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooti[...]

  • Pagina 88

    Regulatory Notices C-8 Modem Notices FCC Regulations - Part 68 To comply with the Federal Communications Commission (FCC) Rules and Regulations, Part 68, these instructions must be followed: 1. Your modem must not be connected to a party line or coin-operated telephone. 2. If a problem occurs on the telephone line, your modem must be disconnected f[...]

  • Pagina 89

    Regulatory Notices C-9 If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. [...]

  • Pagina 90

    Regulatory Notices C-10 Users should ensure for their own protection, that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections thems[...]

  • Pagina 91

    Regulatory Notices C-11 British Approvals Board for Telecommunications (BABT) The following information is provided in compliance with requirements of the British Approvals Board for Telecommunications (BABT). It includes a sample “Application Form for Installation of Modular Telephone Sockets.” Xircom CreditCard Ethernet 10/100+Modem 56 User?[...]

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    Regulatory Notices C-12 for approval under General approval NS/G/1234/J/10003. Further details of this general approval and the conditions pertaining to it are given in OFTEL update SA29, available from: The Librarian OFTEL Export House 50 Ludgate Hill London EC4M 7JJ This modem is not approved for UK leased line operation. Suitability for Use If y[...]

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    Regulatory Notices C-13 The output power of this modem is fixed and cannot be changed by the user. The approval mark attached to this product indicates that the modem itself carries BABT approval. No approval is conferred on the host computer or the serially connected computer and the label must not be transferred to the case of the computer. A cop[...]

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    Regulatory Notices C-14 Pulse Dialing The &Pn command is provided for software compatibility only. The pulse ratio is fixed at 67:33 and cannot be changed. The setting of this parameter is ignored by the internal control software. Timing The S-Register ranges for S6, S7, S8, and S11 are restricted and cannot be altered outside the UK permissibl[...]

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    Regulatory Notices C-15 Call Attempt Minimum duration between call attempts for call pattern Attempts ABCD Initial attempt 5S 5S 5S 5S 1st repeat attempt 1 min 2 min 10 min 3 min 2nd repeat attempt 1 min 2 min 10 min 3 min 3rd repeat attempt 1 min 2 min 10 min 3 min 4th repeat attempt End of sequence (Note 1) 2 min 10 min 3 min 6th repeat attempt 2[...]

  • Pagina 96

    Regulatory Notices C-16 Identification of Ports The modems is fitted with a multi-way connector which provides the power and digital signals to the modem. The RJ11 style connector provides the interface to PSTN. Network Connection The modem is supplied with a lead terminated with a BT modular plug. The connections are as follows: (PSTN) A Wire 2 B [...]

  • Pagina 97

    Regulatory Notices C-17 Application Form For Installation Of Modular Telephone Sockets To the customer: If your current telephone installation is not equipped with the new modular telephone socket you must have one fitted by your telephone service provider. Please complete this form and return it to your local telephone sales office. You will find [...]

  • Pagina 98

    Regulatory Notices C-18 Modem Approvals Your modem is approved in the following countries: ________________ Telecom Network Approvals ___________________ The telecommunications device in your computer is approved for connection to the telephone network in the countries whose approval markings are indicated on the product label. Additional country a[...]

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    Regulatory Notices C-19 Area Country Approval Number Europe Sweden 97122210 Switzerland BAKOM97.1183.D.N United Kingdom 607463 Asia/ Pacific Australia China US approval sufficient or no approval needed Hong Kong See BABT India No Approval Needed Indonesia No Approval Needed Japan S98-2319-2 South Korea 1GD-MYS-A22-978-1232 Malaysia DAFG/65B/0797M N[...]

  • Pagina 100

    Regulatory Notices C-20[...]

  • Pagina 101

    C-1 Index A AC Adapter, 2-11, 2-12 Acronyms, vi AMI Diagnostics, 3-4, 1 Using AMI Diagnostics on CD, 3-4 Using AMI Diagnostics on Diskette, 3-6 Applications, 3-2 Audio 16-bit stereo feature, 2-1 stereo audio output jack, 2-2 B Battery, 2-14 Bridge Battery, 2-14 charge indicator, 2-2 installing, 2-17 Preparing, 2-13 replacing, 2-14 Battery release d[...]

  • Pagina 102

    Index Index-2 External Power In description, 2-6 External power, connecting, 2-10 F Fast IR port description, 2-6 FDD, vi Floppy Disk, vi Floppy Disk Drive, vi H Hard Disk, vi Hard Disk Drive, vi timer parameters, 4-12 HDD, vi Headphones stereo audio output jack, 2-2 I Indicators control and indicators, 2-2 Infrared port features, 2-1 transmitter/r[...]

  • Pagina 103

    Index Index-3 PC Card slots description, 2-4 PC Cards Slots, 2-2 phone numbers, worldwide, B-2 Ports Ethernet Network, 2-6 External Power In description, 2-6 Fast IR port description, 2-6 Infrared transmitter/receiver port, 2-2 Keyboard/Mouse port description, 2-6 Modem port, 2-6 Mouse port description, 2-6 Mouse/Keyboard port, 2-6 Parallel port, 2[...]

  • Pagina 104

    Index Index-4 audio and IR, 6-9 LCD display, 6-6 notebook computer, 6-2 PC Card, 6-7 Turning Off the notebook, 2-8 Turning off your computer, 2-8 Turning On the notebook, 2-8 U User password, 4-9 deleting, 4-10 Utilities, 3-3 AMI Diagnostics, 3-4 Make Boot Diskettes, 3-3 V Video port description, 2-6 W Web site, 6-1 worldwide phone numbers, B-2 Z Z[...]