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8e6 Technologies Enterprise Reporter ER HL/SL manuale d’uso - BKManuals

8e6 Technologies Enterprise Reporter ER HL/SL manuale d’uso

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Un buon manuale d’uso

Le regole impongono al rivenditore l'obbligo di fornire all'acquirente, insieme alle merci, il manuale d’uso 8e6 Technologies Enterprise Reporter ER HL/SL. La mancanza del manuale d’uso o le informazioni errate fornite al consumatore sono la base di una denuncia in caso di inosservanza del dispositivo con il contratto. Secondo la legge, l’inclusione del manuale d’uso in una forma diversa da quella cartacea è permessa, che viene spesso utilizzato recentemente, includendo una forma grafica o elettronica 8e6 Technologies Enterprise Reporter ER HL/SL o video didattici per gli utenti. La condizione è il suo carattere leggibile e comprensibile.

Che cosa è il manuale d’uso?

La parola deriva dal latino "instructio", cioè organizzare. Così, il manuale d’uso 8e6 Technologies Enterprise Reporter ER HL/SL descrive le fasi del procedimento. Lo scopo del manuale d’uso è istruire, facilitare lo avviamento, l'uso di attrezzature o l’esecuzione di determinate azioni. Il manuale è una raccolta di informazioni sull'oggetto/servizio, un suggerimento.

Purtroppo, pochi utenti prendono il tempo di leggere il manuale d’uso, e un buono manuale non solo permette di conoscere una serie di funzionalità aggiuntive del dispositivo acquistato, ma anche evitare la maggioranza dei guasti.

Quindi cosa dovrebbe contenere il manuale perfetto?

Innanzitutto, il manuale d’uso 8e6 Technologies Enterprise Reporter ER HL/SL dovrebbe contenere:
- informazioni sui dati tecnici del dispositivo 8e6 Technologies Enterprise Reporter ER HL/SL
- nome del fabbricante e anno di fabbricazione 8e6 Technologies Enterprise Reporter ER HL/SL
- istruzioni per l'uso, la regolazione e la manutenzione delle attrezzature 8e6 Technologies Enterprise Reporter ER HL/SL
- segnaletica di sicurezza e certificati che confermano la conformità con le norme pertinenti

Perché non leggiamo i manuali d’uso?

Generalmente questo è dovuto alla mancanza di tempo e certezza per quanto riguarda la funzionalità specifica delle attrezzature acquistate. Purtroppo, la connessione e l’avvio 8e6 Technologies Enterprise Reporter ER HL/SL non sono sufficienti. Questo manuale contiene una serie di linee guida per funzionalità specifiche, la sicurezza, metodi di manutenzione (anche i mezzi che dovrebbero essere usati), eventuali difetti 8e6 Technologies Enterprise Reporter ER HL/SL e modi per risolvere i problemi più comuni durante l'uso. Infine, il manuale contiene le coordinate del servizio 8e6 Technologies in assenza dell'efficacia delle soluzioni proposte. Attualmente, i manuali d’uso sotto forma di animazioni interessanti e video didattici che sono migliori che la brochure suscitano un interesse considerevole. Questo tipo di manuale permette all'utente di visualizzare tutto il video didattico senza saltare le specifiche e complicate descrizioni tecniche 8e6 Technologies Enterprise Reporter ER HL/SL, come nel caso della versione cartacea.

Perché leggere il manuale d’uso?

Prima di tutto, contiene la risposta sulla struttura, le possibilità del dispositivo 8e6 Technologies Enterprise Reporter ER HL/SL, l'uso di vari accessori ed una serie di informazioni per sfruttare totalmente tutte le caratteristiche e servizi.

Dopo l'acquisto di successo di attrezzature/dispositivo, prendere un momento per familiarizzare con tutte le parti del manuale d'uso 8e6 Technologies Enterprise Reporter ER HL/SL. Attualmente, sono preparati con cura e tradotti per essere comprensibili non solo per gli utenti, ma per svolgere la loro funzione di base di informazioni e di aiuto.

Sommario del manuale d’uso

  • Pagina 1

    ® E nterp rise R epo r ter EV ALUA TION GUIDE Models: ER HL/SL Software V ersion: 5.0.00 Document V ersion: 01.07.09[...]

  • Pagina 2

    ii 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE E NTERPRISE R EPORTER E VALUATION G UIDE © 2009 8e6 T echnologies All rights reserved. Prin ted in the United S tates of America Local: 714.28 2.61 1 1 • Domestic U.S.: 1.8 88.786.7999 • International: +1.714.282.61 1 1 This document may not, in whole or in part, be copied, phot[...]

  • Pagina 3

    8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE iii C ONTENT S 8 E 6 E NTERPRISE R EPORTER E VALUATION G UIDE ............. ............................... 1 Overview. ............................................. ................................................................ ......... ... 1 Note to Evaluators. ....................[...]

  • Pagina 4

    C ONTENTS iv 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Create a Custom Report for a specific user. ............................... ............................... 22 How to use the Custom R eport Wizard ..... ................ ................... ................ ................ .......... 22 Generate a new Custom Report .. ...[...]

  • Pagina 5

    8 E 6 E NTERPRISE R EPORTER E VALUATION G UIDE O VERVIEW 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 1 8 E 6 E NTERPRISE R EPORTER E VALUATION G UIDE Overview Thank you for choosing to re view 8e6 T echnologies’ Enterprise Reporter . The Enterprise Reporter help s administrators manage internal W eb-based threats by documenting[...]

  • Pagina 6

    I NSTALL THE E NTERPRISE R EPORTER N OTE TO E VALUATORS 2 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE I NST ALL THE E NTERPRISE R EPORTER T o install the app liance, configure the box and to test reporting is o perational please refer to the step-by-step instructions fou nd in the Enterprise Reporter Quick St art Guide provided i[...]

  • Pagina 7

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U NDERSTAND THE MOST COMMO N AND USEFUL FEATURES 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 3 C ONFIGURE , T EST THE E NTERPRISE R EPORTER Underst and the most common and useful features One of the advant ages of a hardware a ppliance, in addition to its comp atibility and extremely l[...]

  • Pagina 8

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE CUSTOM C ATEGORY G ROUPS TO NARROW YOUR SEARCH 4 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Use custom Category Group s to narrow your search Prior to running any report s, there are a few recommended configuration step s that create a more customized experience for the evaluator[...]

  • Pagina 9

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER U SE CUS TOM C ATEGORY G ROUPS TO NARROW YOUR SEARCH 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 5 Group Definitions frame The Group Definitions fra me displays to the right in the Category Groupings window . In this frame you define a category group by specifying wh ich categories wi[...]

  • Pagina 10

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE CUSTOM U SER G ROUPS TO NARROW YOUR SEARCH 6 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Use custom User Group s to narrow your search The next step is to create user group s, which are customized groupings of users that reside on the organization’s network. For example, most en[...]

  • Pagina 11

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE CUSTOM U SER G ROU PS TO NARROW YOUR SEARCH 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 7 Group Definitions frame The Group Definitions frame displays to t he right in the User Groupings window . In this frame you can view members of a user group, and can define a user group by sp[...]

  • Pagina 12

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE CUSTOM U SER G ROUPS TO NARROW YOUR SEARCH 8 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE • Please Enter IP Range - This frame is used for including use rs based on a range of IP addresses. For example, you migh t have one range of IP addresses for sales, and anothe r for admin. [...]

  • Pagina 13

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER TO CONDUCT AN INVESTIGATION 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 9 Use Enterprise Reporter to conduct an investigation Once custom category group s and user group s have been created , administrators can begin running their first report s. In most case[...]

  • Pagina 14

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER C ANNED R EPORTS 10 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Use Enterprise Reporter Canned Report s As previously stated, th e first thing the adm inistrator will see when logging into the Enterprise Reporter is a dashboard of graphical reports called “[...]

  • Pagina 15

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER C ANNED R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 11 How to generate a Canned Report T o generate a canned report: 1. Go to the navigation p anel and click Canned Report s to display yes terday’s T op 20 (Internet Filtering) Ca tegories by Page C[...]

  • Pagina 16

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER C ANNED R EPORTS 12 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Sample Bar Chart Canned Report Sample Pie Chart Canne d Report The header of the ge nerated canned report includes the date range, Report T ype, and criteria Det ails. The body of the first p age[...]

  • Pagina 17

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER D RILL D OWN R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 13 The body of the following page (s) of the report includes Count columns and corre- sponding totals. The Grand T otal and Count display at the end of the report. NOTE : See ‘Summary Drill D[...]

  • Pagina 18

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER D RILL D OWN R EPORTS 14 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE How to generate a Summary Drill Down Report T o generate a summary drill down report: 1. Go to the navigation p anel and click Drill Down Reports to displa y (by default) today’ s Categori[...]

  • Pagina 19

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER D RILL D OWN R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 15 3. Use the tools in the righ t panel to create the desired drill down view . NOTE : See ‘Summary Drill Down Repo rt navigation’ for information on using the reporting elements described [...]

  • Pagina 20

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER D RILL D OWN R EPORTS 16 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Count columns Columns for specified “item count s” displa y in the body of all drill down report views. The column for the current report type doe s not display and therefore cannot be s[...]

  • Pagina 21

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER D RILL D OWN R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 17 However , if an advertisement or banner ad (an object on the page) is actu ally a page from a nother site, this item would not be classified as an object but as a page, since it comes from a[...]

  • Pagina 22

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER D RILL D OWN R EPORTS 18 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE • in the Record navigation field, click an y of the four arrow buttons to advance forward or backward through the list of records. In the order in which they display in the Record field, c[...]

  • Pagina 23

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER D RILL D OWN R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 19 • Filter Action - the Filter Action column displays the type of filter action used by the R3000 in creating the record : "Allowed", "Blocked", "W arn Blocked"[...]

  • Pagina 24

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER D RILL D OWN R EPORTS 20 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Evaluation steps For the purpose of this evaluation, follow these step s to witness how the 8e6 Enter- prise Reporter is best-in-class in ter ms of the extent of detailed page and object inf[...]

  • Pagina 25

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER U SE E NTERPRISE R EPORTER D RILL D OWN R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 21 Click the URL link to launch the actual W eb site viewed by the user to verify the content that was accessed. S tep 4: Sort by “Content T ype” Sort by the column labeled “Content T ype[...]

  • Pagina 26

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER C REATE A C USTOM R EPORT FOR A S PECIFIC U SER 22 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Create a Custom Report for a specific user After reviewing the d etail drill down report, if the ad ministrator is confident that an individual has violated the Internet Accept able Use Polic[...]

  • Pagina 27

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER C REATE A C UST OM R EPORT FOR A SPECI FIC USER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 23 • At the From Time field, sp ecify the start of the time range by making a selec- tion from any of the pull- down menus for the hour (1-12), minu te (00-59), or AM or PM. • At the To T i[...]

  • Pagina 28

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER C REATE A C USTOM R EPORT FOR A S PECIFIC U SER 24 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE NOTE : As the report i s generating, a windo w displa ys on the screen providin g status on which stage of the report process is underway . When completely generated, the specific user report[...]

  • Pagina 29

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER C REATE A C UST OM R EPORT FOR A SPECI FIC USER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 25 Save a Det ail Custom Report 1. Click the Save Report button to open the Save Custom Re port pop-up box: Save Custom Report option (Detail report) 2. In the Save Name field, enter a name for[...]

  • Pagina 30

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER C REATE A C USTOM R EPORT FOR A S PECIFIC U SER 26 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE add—a check mark in the checkbox. By ent ering a ch eck mark in this checkbox, activity on machines not assigned to specific end us ers will not be included in report views. Changing this s[...]

  • Pagina 31

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER C REATE A C UST OM R EPORT FOR A SPECI FIC USER 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 27 Schedule a report to run Once a report view has b een saved, it can be scheduled to run at a designated time. T o schedule a report to run: 1. Go to the Settings menu in the navigat ion p an[...]

  • Pagina 32

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER C REATE A C USTOM R EPORT FOR A S PECIFIC U SER 28 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 4. Select the Report to Run from the pull-down menu. 5. Select the frequency When to Run from the pull-down menu (“Daily”, “Wee kly”, or “Monthly”). If Weekly , specify the Day of[...]

  • Pagina 33

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX A: S AMPLES OF C OMMONLY U SED R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 29 Appendix A: Samples of Commonly Used Report s Though this Evaluation Guide is primarily designed to lead the evaluator through the process of an investigation, there are m any other useful [...]

  • Pagina 34

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX A: S AMPLES OF C OMMONLY U SED R EPORTS 30 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Report format For each report, the header of the reports cont ain the following information: • Sort Order: Page Count, descendi ng • From: / To : today’s date displays • the name of[...]

  • Pagina 35

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX A: S AMPLES OF C OMMONLY U SED R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 31 Sample Report 2: “T op 20 Sites by User/Site” This report will document the top 20 sites visited for every user in the organization. This is a useful tool in monitoring the hi gh level [...]

  • Pagina 36

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX A: S AMPLES OF C OMMONLY U SED R EPORTS 32 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Sample Report 3: “B y Category/User/Site” This is an example of a triple break repor t that shows all activity on the network, broken out by category , then user , and then site. This i[...]

  • Pagina 37

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 33 Appendix B: Export and Save Summary Report s The Enterprise Reporter has a variety of different reportin g options. In a fashion similar to the S pecific User Report creation process descri[...]

  • Pagina 38

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 34 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE S tep 3: Export a Summary Drill Down Report 1. Click the Export Report button to open the Export Drill Down Repo rt pop-up box: Export Drill Down Report option (Summary report) NOTE : Inform[...]

  • Pagina 39

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 35 How to save a Summary Drill Down Report 1. Click the Save Report button to open the Save Custom Re port pop-up box: Save Custom Report option (Summary report) 2. In the Save Name field, ent[...]

  • Pagina 40

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 36 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 5. Choose the break type, output type and format: • Break type - available selections are based on the type of report generated. There are no break types avail able for specific user repor[...]

  • Pagina 41

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 37 Other Summary Report tools Set Result Limit 1. Click the Set Result Limit button to open the Set Re sult Limit pop-up box: Set Result Limit option (Summary report only) 2. Indicate the Resu[...]

  • Pagina 42

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 38 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE Week", “Last Weekend", “Current W eek", “Last Month”. Report s can be run for any data saved in the ER Serve r ’s memory . • T oday - this option generates the rep[...]

  • Pagina 43

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 39 NOTE : The Default T op Value entry in the Defa ult Options w indow is acce ssible via Default Options in the Settings menu. See the Default Optio ns sub-section in Chapter 2: Customizing t[...]

  • Pagina 44

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 40 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE NOTES : For pie or bar chart selection s, “PDF” displays grayed out since this is the only output for mat available for these re port types. Informatio n on report f ormats can be f ound[...]

  • Pagina 45

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 41 Methods for exporting a Drill Down Report A drill down report view can be emailed or viewed in a specified output format via the Export Drill Do wn Report option. Email option The email opt[...]

  • Pagina 46

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 42 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 4. Click E-mail to send the report to the de signated recipient(s). As a result of this action, the Email Report pop-up box no w displays information to indica te the report is being generat[...]

  • Pagina 47

    C ONFIGUR E , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE 43 V iew and print tools In the browser window cont aining the report, the too ls available via the toolba r let you perform some of the following actions o n the open report file: File: • S[...]

  • Pagina 48

    C ONFIGURE , T EST THE E NTERPRISE R EPORTER A PPENDIX B: E XPORT AND S AVE S UMMARY R EPORTS 44 8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER E VALUATION G UIDE PDF This is a sample of the Categories rep ort in the PDF format, saved with a .pdf file extension: Categories report, PDF format Examples of other report format s are provided in the Enterp[...]