Zebra ZM600 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Zebra ZM600. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Zebra ZM600 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Zebra ZM600 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Zebra ZM600 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Zebra ZM600
- nom du fabricant et année de fabrication Zebra ZM600
- instructions d'utilisation, de réglage et d’entretien de l'équipement Zebra ZM600
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Zebra ZM600 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Zebra ZM600 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Zebra en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Zebra ZM600, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Zebra ZM600, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Zebra ZM600. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    ZM400/ZM600 Industrial/Commercial Printer User Guide[...]

  • Page 2

    © 2007 ZIH Corp. The copyrig hts in this man ual and the soft wa re and/or firmwa re in the label printer described therein are owned by ZIH Corp. Unauthorized re pr oduction of this manual or the software and/or firmware in the label printer may result in i mprisonment of up to one year an d fines of up to $1 0,000 (17 U.S.C.506). Copyrigh t viol[...]

  • Page 3

    iii Declaration of Conformity 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Declaration of Conformity I have determined that the Zebr a printers identified as the ZM™ Series Z4M, Z6M, Z4M plus , Z6M plus , R4M plus , ZM400, ZM600 manufactured by: Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061-3109 U[...]

  • Page 4

    Compliance Information Compliance Information iv 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Compliance Information FCC Compliance S t atement This device compli es with Part 15 rules. Operati on is subject to the followin g two conditio ns: 1. This device may not cause harmful in terferen ce, and 2. This device must accept any interference r[...]

  • Page 5

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv About This Document . . . . . . . . . . . . . .[...]

  • Page 6

    Contents vi 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Handling the Printer . . . . . . .[...]

  • Page 7

    vii Contents 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Enter Setup Mode . . . . . . . [...]

  • Page 8

    Contents viii 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3 Power-On Self T est . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 13 CANCEL Self T est . . . . .[...]

  • Page 9

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A About This Document This section provides yo u with contact informat ion, document structure and or ganization, an d additional re ference docu ments. Content s Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 How This Document Is[...]

  • Page 10

    About This Document Who Shoul d Use This Do cument 2 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Who Should Use This Document This User Guide is intended for use by any pe rson who needs to op erate or to trou bleshoot problems with the printer. How This Document Is Organized The User Guide is set up as follows: Section Description Intr oduct[...]

  • Page 11

    3 About This Document Contacts 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Contact s Y ou can contact Zeb ra T echnologies Corp oration at the following: Web S i t e http://www .zebra.com T echnical Support vi a the Inte rnet is avai lable 24 hou rs per day , 365 days per year . Go to http://www .zebra.com/supp ort . The Americas Europe, Afri[...]

  • Page 12

    About This Document Document Conventions 4 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C ross-referenc es contain hot links to othe r sections in this guide. If you are vi ewing this guide on line in [...]

  • Page 13

    5 About This Document Document Conventions 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Illustration Callout s Callouts are used when an illustrati on contains informatio n that needs to be labeled a nd described. A tab le that conta ins the labels a nd descriptions follo ws the graphic. Figure 1 provides an example. Figure 1 • Sample Figure[...]

  • Page 14

    About This Document Document Conventions 6 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Notes • ___________ _________ _________ ___________ _________ _________ _________ ___________ _________ _________ ____________ _________ _________ ___________ ____ ___________ _________ _________ ____________ _________ _________ ___________ ____ _________[...]

  • Page 15

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 1 Introduction This section shows the operational cont rols and loca tion of major compon ents used when loading medi a. Content s External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Printer Media Compartment . . . . .[...]

  • Page 16

    Introduction External View 8 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 External Vi e w Figure 2 and Figure 3 show the components and connections o n the outside o f the printer. Figure 2 • Front of Printer Figure 3 • Rear of Printer 1 Control panel 2 Media door 1 2 1 Power switch ( O = off, I = on) 5 Serial port 2 AC power connect or 6 [...]

  • Page 17

    9 Introd uction Printer Media Compartment 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Printer Media Comp artment Figure 4 shows the componen ts inside the media c ompartment of your pr inter . Depending on installed opti ons, your printer may loo k slightly different. Figure 4 • Printer Components Note • For optimal printin g quality and [...]

  • Page 18

    Introduction Control Pane l 10 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Control Panel The control pan el contains the lights that indicate basic o peration and the buttons th at you may need to press du ring basic operat ion. The contro l panel butto ns and lights a re labeled in Figure 5 . Descriptions for eac h are located in Ta b l e 1 [...]

  • Page 19

    11 Introd uction Control Panel 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Control Panel Buttons T able 1 • Control Panel Buttons Button Function FEED Forces the printer to feed one blank label each time the button i s pressed. • Printer not printin g: one blank label immediately feeds. • Printing: one blank label feed s after the curre[...]

  • Page 20

    Introduction Control Pane l 12 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Control Panel Light s T able 2 • Control Panel Lights Light St atus Indication POWER Off The printer is off, or no power is applied. On The printer i s on. P AUSE Off Normal printer oper ation. On The printer has stopped al l printing op erations. Flashing The Pause [...]

  • Page 21

    13 Introd uction Printer Language Modes 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Printer Language Modes Depending on how your print er was ordered, it c ame from the factory wi th firmware that operates in or allows you to use certain comma nds for on e of the follow ing printer languag es: • Zebra Programming Langua ge (ZPL ® ) •E l [...]

  • Page 22

    Introduction Printer Language Modes 14 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Notes • ___________ _________ _________ ___________ _________ _________ _________ ___________ _________ _________ ____________ _________ _________ ___________ ____ ___________ _________ _________ ____________ _________ _________ ___________ ____ ___________ _[...]

  • Page 23

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 2 Printer Setup This section provid es the tasks that you must comple te and the issue s that you must c onsider before you load a nd configure your p rinter. Content s Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 6[...]

  • Page 24

    Printer Setup Before Y ou Begin 16 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Before Y ou Begin Review this checkl ist, and resolve a ny issues before you set u p or use your prin ter.  Unp ack and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack an d Inspect the Printer on page 17[...]

  • Page 25

    17 Printer Setup Handling the Printer 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Handling the Printer This section describes how to han dle your printer. Unp ack and Inspect the Printer When you receiv e the printer, immediately unp ack it and inspec t for shippi ng damage. • Save all packi ng materials. • Check all exterior surfaces for[...]

  • Page 26

    Printer Setup Select a Site for the Printer 18 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Select a Site for the Printer Consider the followin g when selec ting an appr opriate loc ation for you r printer. Select a Surface Select a solid, level surface of suf ficient size and strength to acco mmodate the pri nter and other equipment (such as [...]

  • Page 27

    19 Printer Setup Select a Data Communication Interface 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Select a Dat a Communication Interface Ta b l e 5 provides basic information about da ta co mmunication inte rfaces that you can use to connect your printer to a computer . Y ou may send label formats to the prin ter through any d ata communicat[...]

  • Page 28

    Printer Setup Select a Data Communication Interface 20 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Dat a Cables and Wireless Cards Y ou mu st supply all data cabl es or wireless cards for your a pplication. Data Cables Ethernet cables do n ot require shieldin g, but all oth er data cables must be fu lly shielded and fitt ed with metal o r met[...]

  • Page 29

    21 Printer Setup Select a Data Communication Interface 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A IEEE 1284 Bidirectional Parallel No additional configuration i s necessary . USB No additional configuration i s necessary . Caution • Be careful not to plug the USB cable into th e wired Ethernet print server connector on the p rinter because[...]

  • Page 30

    Printer Setup Select a Data Communication Interface 22 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Internal wired Ethernet print server Refer to the ZebraNet 10/100 Prin t Server User and Refer ence Guide for configuration i nstructions. A copy of this manual is avail able at http://www .zebra.com/manuals or on the user CD that came with your[...]

  • Page 31

    23 Printer Setup Connect the Printer to a Po wer Source 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Connect the Printer to a Power Source The AC power cord must ha ve a three-prong fema le connector on one end that plugs into the mating AC power connector at th e rear of the printer. If a power cable was n ot included with your printer, refer[...]

  • Page 32

    Printer Setup Connect the Printer to a Power Source 24 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Power Cord Specifications Depending on how your p rinter was ordered, a power cord m ay or may not be included . If one is not includ ed or if the one included is not suitable for yo ur requirements, se e Figure 6 and refer to the following guid[...]

  • Page 33

    25 Printer Setup T ypes of Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A T ypes of Media Y our print er can use various types of media: • S tandar d media —Most standard media uses an adhesive backing th at sticks individual labels or a c ontinuous len gth of label s to a liner . • Ta g s t o c k —T ags are usually made from a hea[...]

  • Page 34

    Printer Setup T ypes of Me dia 26 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 T able 7 • Roll and Fanfold Media Media T ype How It L ooks Description Non-Continuous Roll Media Roll media is w ound on a 3-in. (7 6-mm) core. Individu al labels are separated by on e or more of the followin g methods: • We b m e d i a separat es labels by gap[...]

  • Page 35

    27 Printer Setup Ribbon Overview 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Ribbon Overview Ribbon is a t hin film that is co ated on one side with wax, resin, o r wax resin, whi ch is transferred to the media duri ng the therm al transfer process. The me dia determine s whether you need to use ribbon and ho w wide the ribb on must be. When [...]

  • Page 36

    Printer Setup Ribbon Overview 28 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 4. Observe the results. Did flakes or particles of ink from the ribbo n adhere to the l abel? Ribbon Scratch T est Perform the ribbon scratch test when labels are unavailable. T o perform a ribbon scratch test, complete these step s: 1. Unroll a short len gth of ribb[...]

  • Page 37

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 3 Operations This section provides th e procedures for loading and calib rating the printer. Note • Complete the tasks and resolve the issues in Printe r Setup on page 15 before operating the printe r. Content s Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 38

    Operations Print Modes and Printer Options 30 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Print Modes and Printer Options The printer can use dif ferent print mo des and options for label removal ( Ta b l e 8 ). Use a print mode that matches th e media being used and the prin ter options available. Fo r more information on the types of media,[...]

  • Page 39

    31 Operations Print Modes and Printer Options 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Media Paths Ta b l e 9 shows the media path s for print mode and prin ter option combinations usi ng roll media. Fanfold media uses the same print modes and pr inter options as roll media. T able 9 • Media Paths for Print M odes with V arious Printer O[...]

  • Page 40

    Operations Print Modes and Printer Options 32 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Cutter or Delayed Cut Cutter (shown with an optional catch tray) Rewind Rewind T able 9 • Media Paths for Print Modes wi th V arious Printer Options (Continued) Print Mode Printer Option Media Path Red solid lines = media, Blue dotted lines = backing o[...]

  • Page 41

    33 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Load Media The beginning steps for loading media apply to all prin ters, in cluding those that have the peel-off, liner take-up, cutter , or rewin d option. When you have completed these begi nning steps, continue wit h the media loa ding instructio ns for the pri nt mode an[...]

  • Page 42

    Operations Load Media 34 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 3. Insert media int o the printer. Follo w the instructions for roll or fanfol d media, as appropriate. Roll Media Fanfold Media a. Remove and discard any tags or labels that are dirt y or that are held by adhesives or tape. a. Flip down the media supply gu ide. b. Flip down[...]

  • Page 43

    35 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. Feed the media un der the dance r assembly ( 1 ), the up per media senso r ( 2 ), and the ri bbon sensor ( 3 ). Slide the media back until it touches t he inside back wall of the upper medi a sensor . 5. Continue wi th the final instruc tions for the d esired print mode. [...]

  • Page 44

    Operations Load Media 36 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Additional S tep s for T ear-Off Mode After completing Beginning S teps for all Print Modes and Printer Option s on page 33 , continue wi th this section to operate the prin ter in T ear -Of f mode. T o operate the printer in T ear-Off mode, complete these step s: 1. Slide i[...]

  • Page 45

    37 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Additional S tep s for Peel-Off Mode (with or without Liner T ake-Up) After completing Beginning S teps for all Print Modes and Printer Option s on page 33 , continue with this section t o operate the printer in Peel-Of f mode wi th or with out liner take-up. Y our printer m[...]

  • Page 46

    Operations Load Media 38 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 3. Push down the peel-of f mechanism rele ase lever to open the peel asse mbly . 4. Feed the liner over the tear -off/peel-of f bar ( 1 ) and behind the peel assemb ly ( 2 ). Make sure that th e end of the lin er falls outside of the printer. 5. Complete this step only i f y[...]

  • Page 47

    39 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A b. Loosen the thumbscrew on the rewind media guide. b. Push the liner back until it touche s the back plate of the liner take -up spindle assembly . c. Slide the rewind media guide all the way out, and t hen fold it do wn. d. Slide an empty core onto the rewind spindle. c. W[...]

  • Page 48

    Operations Load Media 40 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 e. W rap the liner arou nd the core and turn the rewind spindle counterclo ckwise to tighten the liner . (No addition al steps for the liner take-up option.) f. Fold up the rewind media guide, an d then slide it in until it t ouches the liner . g. T ighten the thumbscrew on [...]

  • Page 49

    41 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 6. 7. Slide in the media guide until it touches the outer edge of th e media. 8. Set the printer to Peel-Of f mode. See S elect Print Mode on page 64 for instructions. 9. Close the pr inthead asse mbly . 10. If the printer is p aused (the Pause light is on), pr ess PA U S E [...]

  • Page 50

    Operations Load Media 42 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Additional S tep s for Cutter or Delayed Cut Mode After completing Beginning S teps for all Print Modes and Printer Option s on page 33 , continue wi th this section to operate the prin ter in Cut ter or Delayed C ut mode. T o operate the printer in Cutter or Delayed Cut mod[...]

  • Page 51

    43 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. Close the pr inthead asse mbly . 5. If the printer is paused (the Pause light is on), press PA U S E to enable printing. C utting begins automatica lly . Additional S tep s for Rewind Mode After completing Beginning S teps for all Print Modes and Printer Option s on page [...]

  • Page 52

    Operations Load Media 44 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 2. Feed the media over the peel assembly ( 1 ). 3. Feed the media under the me dia alignmen t roller ( 1 ). 4. Loosen the thumbsc rew on the rewin d media guide . 5. Slide the rewind media guide all the way out, an d then fold it down. 1 1[...]

  • Page 53

    45 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 6. Slide an empty core onto the rewind spindle. 7. W rap the media around the core and turn th e rewind spindl e counterclo ckwise to t ighten the media. Ensure that the edge of the media is flush agai nst the backplate of the rewind spindle. 8. Fold up the rewind media guid[...]

  • Page 54

    Operations Load Media 46 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 10. Slide in the media guide until it touches the outer edge of th e media. 11 . Set the prin ter to Rewind mode . See Select Print M ode on page 64 for instructions. 12. Close the pr inthead asse mbly . 13. If the printer is pau sed (the Pause l ight is on), press PA U S E [...]

  • Page 55

    47 Operations Load Ribbon 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Load Ribbon Always use ribbon th at is wider than th e media to protect the printhead from wear . For direct thermal print ing, do not loa d ribbon in th e printer. The standard Thermal T ransfer option (black ribbon sp indle) uses ribbon coated on th e outside, and the alt[...]

  • Page 56

    Operations Load Ribbon 48 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 T o load ribbon, complete these step s: 1. Set the ribbon suppl y spindle for normal or lo w tension. • T o place the ribb on supply spi ndle in t he normal position , firmly pull out the spindl e end cap until it extends and cl icks in place, as shown in Figure 9 . Use t[...]

  • Page 57

    49 Operations Load Ribbon 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 3. Insert the ribbon i nto the printer . In this step, follow the in structions for th e Thermal T ransfer option installed in you r printer . Ribbon Coated Out side (black ribbon spindle) Ribbon Coated Inside (gray ribbon spindle) a. Hold the ribb on with the l oose end un[...]

  • Page 58

    Operations Load Ribbon 50 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 4. Close the pr inthead asse mbly . 5. W ind the ribbon clockwise onto the ribbon take-u p spindle ( 1 ). Ribbon Coated Outside (black ribbon spindle) Ribbon Coated Inside (gray ribbon spindle) 1 1[...]

  • Page 59

    51 Operations Load Ribbon 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Remove Used Ribbon T o remove used ribbon, complete these step s: 1. 2. T o lo osen the ribbon, squeeze it against the ribbon take-up spindl e tension blades ( 1 ). At the same time, tu rn the ribbon ta ke-up spindle rel ease knob coun terclockwise ( 2 ). The tension blades[...]

  • Page 60

    Operations Calibrate the Printer 52 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Calibrate the Printer Auto Calibration By default, th e printer automati cally calib rates on powe r up or when th e printhead is closed. During auto cal ibration, th e printer determin es the label length and se nsor settings. The results of the auto calibratio n[...]

  • Page 61

    53 Operations Adjust Printhead Pressure 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Adjust Printhead Pressure Y ou ma y need to adjust printhead p ressure if printi ng is too ligh t on one side, if you use thic k media, or if the media drifts fr om side to side durin g printing. See Figure 10 . The ZM 400 pressure adjustment dials have four p[...]

  • Page 62

    Operations Adjust Printhead Pressure 54 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 2. If necessary , adjust the pressure adjustment dials as follows: T able 1 1 • ZM600 Printhead Pressure Media Wid th Inside Dial Out side Dial 2 in. (50 mm ) 6 1 3 in. (75 mm ) 6 2 4 in. (100 mm) 7 3 5 in. (125 mm) 7 4 5.5 in. and up (140 mm and up) 6 6 If [...]

  • Page 63

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4 Configuration This section describes the cont rol panel paramete rs that are used to co nfigure the printer for operation. Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Enter Setup Mode . . . . . . . . [...]

  • Page 64

    Configuration Setup Mode 56 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Setup Mode After you have inst alled the media and ribbon and th e Power -On Self T est (POST) is complete, the control panel displa ys PRINTER READY . Y ou may now set printer parameters for your application using the control panel display and the butt ons directly bel o[...]

  • Page 65

    57 Configuration Setup Mode 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Exit Setup Mode T o leave Setup mode, complete these step s: 1. Press SETUP/EXIT . The LCD displays SAVE CHANGES . 2. Press PLUS (+) or MINUS (-) to display the save option s: 3. Press SETUP/EXIT to select the displayed choice. When the config uration and ca libration seq[...]

  • Page 66

    Configuration Change Password-Protected Parame ters 58 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Change Password-Protected Parameters Certain paramet ers, including the communicatio n parameters, are passwo rd-protected by factory defaul t. The first time that you attempt to ch ange a password-protec ted parameter , the printer displays ENT[...]

  • Page 67

    59 Configuration Print a Configuration Label 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Print a Configuration Label A configuration lab el lists the pr inter settings tha t are stored in co nfiguration memory . After you load the media, prin t a configuration label as a record of your printer’ s current set tings. Keep the label to use whe[...]

  • Page 68

    Configuration Print a Network Configu ration Label 60 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Print a Network Configuration Label If you are using a print server , you can print a ne twork co nfiguration lab el after the printe r is connected to the network. T o print a network configuration label, comple te these step s: 1. On the contro[...]

  • Page 69

    61 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Control Panel Paramete rs Use the LCD on the contro l panel to view an d adjust printer setti ngs. How to V iew or Modify Parameters While viewing parameters, press PLUS (+) to continue to t he next parame ter , or press MINUS (-) to return to the previous [...]

  • Page 70

    Configuration Control Pane l Parameters 62 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 S t andard Printer Parameters Ta b l e 1 2 shows parameters in t he order in wh i ch they are displayed when you press PLUS (+) after entering Setup mode. T able 12 • Printer Parameters (Page 1 of 24) Parameter Action/Explanation ZPL and XML EPL Adjust Pr[...]

  • Page 71

    63 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Adjust Print Speed Adjusts the speed fo r printing a l abel (given in inches per second ). Slower print speeds typica lly yield bett er print qual ity . Print speed changes take effect upon exit ing Setup mode. Default V alue: 2 IPS Range: • 200 dpi: 2 to[...]

  • Page 72

    Configuration Control Pane l Parameters 64 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Adjust the T ear -Off Position This parameter establ ishes the position of t he media over the tear-off/ peel-of f bar after printi ng. See Figure 13 . Higher numbers move the media out (the tear line move s closer to the leading edge of the ne xt label), a[...]

  • Page 73

    65 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Set Media T ype This paramete r tells the prin ter the type of med ia that you a re using (see T ypes of Media on page 25 for more information) . Selecting contin uous media requires th at you inclu de a label leng th instruction in your lab el format ( ^LL[...]

  • Page 74

    Configuration Control Pane l Parameters 66 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Set Print W idth This paramete r specifies the pri ntable area ac ross the width of the labe l. Ta b l e 1 3 shows the ranges and default val ues for print wid th, which are based on the pri nter model and the printhead resolutio n. Note • Setting the wid[...]

  • Page 75

    67 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Set Maximum Label Length This paramete r is used du ring the media portion of the calibratio n process. Always set maximu m label length to a value th at is at least 1.0 in. (25.4 mm) greater than th e actu al label l ength ( Figure 14 ). If the value i s s[...]

  • Page 76

    Configuration Control Pane l Parameters 68 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Set Early W arning for Maintena nce When this featu re is enabled, the printer p rovides warn ings when th e printhead needs to be cleaned. Default V alue: MAINT . OFF Selections: MAINT . OFF , MAIN TENANCE ON T o change the Early W arning settings: 1. Pres[...]

  • Page 77

    69 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Set Printhead Life for Early W arning This parameter appears on ly when Early W arnin g for Maintenance is enabled . Set this value to the number of inches of media t hat the printhead is expected to print. Default V alue: 1,00 0,000 inche s Range: 100 to 1[...]

  • Page 78

    Configuration Control Pane l Parameters 70 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Print Counter Readings Prints a label t hat lists the od om eter readings for the followi ng: • the non-resetta ble counter • the two user -controlled counters • the Early W arning fo r Maintenanc e counters, which indica te when the printhead was las[...]

  • Page 79

    71 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A List Formats This option prin ts a label that lists the ava ilable formats stored in the printer’ s RAM, Flash memory , or optional memory card. T o print a list of the available format s: 1. Press SELECT to select the parameter . 2. Press PLUS (+) to sel[...]

  • Page 80

    Configuration Control Pane l Parameters 72 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 ZPL and XML only Format Memory Card This option erases all previously stored in formation from the optio nal 64 MB flash chip on the W ireless Plus op tion board. This parame ter appears only when a W ireless Plus option boar d with the flash chip populate [...]

  • Page 81

    73 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Initialize Fl ash Memory This option erases all previously stored inform ation from Flash memory . Caution • This option completely erases the Flash memory . T o initialize Flash memory: 1. Press SELECT to select the parameter . 2. If prompted for a pa ss[...]

  • Page 82

    Configuration Control Pane l Parameters 74 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Calibrate Me dia and Ribbon Se nsor Sensitiv ity Use this procedu re to adjust sensit ivity of me dia and ribbon sensors. Import ant • Follow t his procedure exa ctly as prese nted. All of th e steps must be performed even i f only one of the sensors requ[...]

  • Page 83

    75 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Set Parallel Communications Select the commun ications port that matches t he one being u sed by the host computer . Default V alue: BIDIRECTIONAL Selections: BIDIRECTIONAL, UNIDIRECTIONAL T o change the value shown: 1. Press SELECT to select the parameter [...]

  • Page 84

    Configuration Control Pane l Parameters 76 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Set Data Bits This setting app lies only when t he serial port is use d. The data bi ts of the printer must match the d ata bits of the ho st comp uter for acc urate communications to take place. Set the data bits to match the setting being used by the host[...]

  • Page 85

    77 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A ZPL and XML only Set Protocol Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signif ying that data has been received. Select the protocol th at is requested by the host[...]

  • Page 86

    Configuration Control Pane l Parameters 78 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 ZPL and XML only Set Contr ol Pre fix Character The printer loo ks for this two -digit hex character to indicate th e start of a ZPL/ZPL II control instruction. Note • Do not use the same hex value for the control, format, and delimiter character . The pr[...]

  • Page 87

    79 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A ZPL and XML only Set Delim iter Character The delimiter character i s a two-digi t hex value use d as a parameter place marker in ZPL/ZPL II form at instructio ns. See the ZPL Pr ogramming Guide for more information. Note • Do not use the same hex value f[...]

  • Page 88

    Configuration Control Pane l Parameters 80 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Select Medi a Power-Up Opti on This paramete r sets the actio n of the media when you turn on the printer. Default V alue: CALIBRA TION Selections: CALIBRA TION, SHOR T CAL, LENG TH, NO MOTION, FEED • Calibratio n adjusts sensor levels and th resholds, de[...]

  • Page 89

    81 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Select Backfeed Sequence This paramete r sets when label backfeed occurs after a label is remov ed in some print modes. It h as no ef fect in Rewind mode. This setting is superseded by ~JS when recei ved as part of a label format (see t he ZPL Pr ogramming [...]

  • Page 90

    Configuration Control Pane l Parameters 82 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 ZPL and XML only Set Reprint Mode When reprint mod e is enabled, y ou can reprint th e last label printed either by issuing the ~PR ZPL command or by pres sing MINUS (-) on the control panel. Default V alue: DISABLED Selections: ENABLED, DISABLED T o change[...]

  • Page 91

    83 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A ZPL and XML only Select Format Convert Selects the bitm ap scaling factor . The fi rst number is the original dots per inch (dpi) value; the second, the dp i to which you would li ke to scale. Default V alue: NONE Selections: NONE, 150 → 300, 150 → 600,[...]

  • Page 92

    Configuration Control Pane l Parameters 84 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Set Real-T ime Clock (R TC) Date This parameter allows you to se t the date foll owing the conve ntion sele cted in IDLE DISPLAY . T o change the value shown: 1. Press SELECT to select the parameter . 2. Press MINUS (-) to move to the next digit posi tion. [...]

  • Page 93

    85 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Select the Displ ay Languag e This parameter changes the lang uage displayed o n the LCD. Each langu age selection is displayed in the lang uage itself. Default V alue: ENGLISH Selections: ENGLISH, SP ANISH, FRENCH, GERMAN, IT ALIAN, NOR WEGIAN, POR TUGU ES[...]

  • Page 94

    Configuration Control Pane l Parameters 86 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Notes • ___________ _________ _________ ___________ _________ _________ _________ ___________ _________ _________ ____________ _________ _________ ___________ ____ ___________ _________ _________ ____________ _________ _________ ___________ ____ _________[...]

  • Page 95

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 5 Routine Maintenance This section provid es routine cl eaning and maintenance p rocedures. Content s Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 96

    Routine Maintenance Replacing Printer Co mponents 88 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Replacing Printer Component s Some printer compon ents, such as the printhead and pla ten roller , may wear out ov er time and can be repl aced easily . Regular cleani ng may extend the life of some of these comp onents. See Cleaning Schedu le and[...]

  • Page 97

    89 Routine Maintena nce Cleaning Schedule and Procedures 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Cleaning Schedule and Procedures Specific cleaning procedures are pr ovided on the foll owing pages. Ta b l e 1 4 shows the recommended cleaning schedule. These i ntervals are intended as guidelines only . Y ou may have to clean more often, de[...]

  • Page 98

    Routine Maintenance Cleaning Procedures 90 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Clean the Printhead and Platen Roller Y ou can minimiz e printhead wear and maintai n print quality with regular preventive measures. Over time, the movement of media o r ribbon across the printhead wear s throug h the protective ceramic coating, exposing a[...]

  • Page 99

    91 Routine Maintena nce Cleaning Procedures 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A T o clean the printhead and platen roller , complete these step s: 1. Open the pr inthead as sembly . 2. Remove the medi a and ribbon. 3. Using the swab from the Preventive Main tenance Ki t (part number 47362 ), wipe along the brown strip o n the printhe [...]

  • Page 100

    Routine Maintenance Cleaning Procedures 92 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 4. While manually rotating th e platen roll er , clean it thoroughl y with the swab . Allow the solvent to evaporate. 5. Reload media and ribbon, and cl ose the printhead assembly . Note • If performing this p rocedure does n ot improve pri nt quality , t[...]

  • Page 101

    93 Routine Maintena nce Cleaning Procedures 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Clean the Media Compartment and Sensors T o clean the media comp artment and sensors, complete these step s: 1. Brush or vacuum any accumulated pape r lint and dust away fro m the media and ribbon paths. 2. Brush or vacuum an y paper lint and du st away fr[...]

  • Page 102

    Routine Maintenance Cleaning Procedures 94 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Clean the Cutter Module If the cutter is no t cutting the labels cleanly or if it jams with labels, clean th e cutter . T o clean the cutter module, complete these step s: 1. T urn the printer of f ( O ), and unplug th e printer from its power source . 2. R[...]

  • Page 103

    95 Routine Maintena nce Cleaning Procedures 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. See Figure 17 . Using the swab from the Preventive Ma intenance Ki t (part number 47362), wipe along the upper cutting sur face ( 1 ) and the cutter blade ( 2 ). In place of the Preventive Mainte nance Kit, you may use a clean swab di pped in a solution[...]

  • Page 104

    Routine Maintenance Routine Maintenance for the Rewind Option 96 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Routine Maintenance for the Rewind Option When you use t he Rewind op tion, you wi ll period ically need to remove printed l abels or use d liner from th e rewind spindl e. Y ou may also need to adjust the media alignment for the Rewin[...]

  • Page 105

    97 Routine Maintena nce Routine Maintenance for the Rewind Op tion 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. Slide the rewind media guide all the way out, an d then fold it down. 5. Slide the core with the li ner from the take-up sp indle.[...]

  • Page 106

    Routine Maintenance Routine Maintenance for the Rewind Option 98 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Adjust Media Alignment for Rewind Option The instructions below appl y only if the print er has a Rewind option. The liner should be installed flush against t he backplate of the re wind spindle to prevent the medi a/backing from windi[...]

  • Page 107

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 6 Troubleshooting This section provides information abo ut errors that you mig ht need to trou bleshoot. Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 LCD Error Messages [...]

  • Page 108

    T roubleshooting T roubleshooting Chec klists 100 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 T roubleshooting Checklist s If an error condition exist s with the printer, review this checklist:  Is there an error message on the LCD? If yes, see LCD Err or Messages on page 101 .  Are nonconti nuous labels being treat ed as continuo us la[...]

  • Page 109

    101 T roubleshoot ing LCD Error Messages 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A LCD Error Messages The LCD disp lays me ssages when there is an error . See Ta b l e 1 5 for LCD errors, the possible causes, and the recommended solut ions. T able 15 • LCD Error Messages LCD Display/ Printer Condition Possible Cause Recommended Solution T[...]

  • Page 110

    T roubleshooting LCD Error Messages 102 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 The ERROR light flashes. Ribbon is loaded, bu t the printer is set for direct th ermal mode. Ribbon is not required wi th direct thermal media. If you are using direct thermal media, remove the ribbon . This error message will not affect printing. If you are u[...]

  • Page 111

    103 T roubleshoot ing LCD Error Messages 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A The printer prints whi le the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enou gh to cause severe burns. Allow the printhead to cool. The printhe ad temper atur[...]

  • Page 112

    T roubleshooting LCD Error Messages 104 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 The printer stops. The printer is defragmenting memory . Caution • Do NOT turn off the printer power during defragmenting . Doing so can damage the printer. Allow the p rinter to finish defragmenting. If you get th is error message frequently , check your la[...]

  • Page 113

    105 T roubleshoot ing Print Quality Problems 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Print Quality Problems Ta b l e 1 6 identifies problems with print q uality , the possible causes, an d the recommended solutions. T able 16 • Print Quality Problems Problem Possible Cause Recommended Solution General pr int qual ity issues The printer [...]

  • Page 114

    T roubleshooting Print Quality Problems 106 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Wrinkled ribbon Ribbon fed throug h the machine incorrectly . See Load Ribbon on page 47 . Incorrect burn temperature. Set the darkness to the lowest p ossible setting for good print qua lity . See Adjust Print Darkness on page 6 2 . Incorrect or un even p[...]

  • Page 115

    107 T roubleshoot ing Print Quality Problems 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A V ertical drift in top-of-form position The printer i s out of calib ration. Reca librate the print er. V ertical drift occurs during normal printer operation. Note • A vertical drift of ± 4 to 6 dot rows (approximately 0.5 mm) is within no rmal tolera[...]

  • Page 116

    T roubleshooting Calibration Problems 108 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Calibration Problems Ta b l e 1 7 identifies problems with cal ibration, the possible causes, and the recommended solutions. T able 17 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registra tion on labels. Excessive ve[...]

  • Page 117

    109 T roubleshoot ing Communicat ions P roblems 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Communications Problems Ta b l e 1 8 identifies problems with communication s , the possible c auses, and the recommended solutions. T able 18 • Communications Problems Problem Possible Cause Recom mended Solution A label format was sent to the print[...]

  • Page 118

    T roubleshooting Ribbon Problems 110 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Ribbon Problems Ta b l e 1 9 identifies problems that may occur w ith ribbon, the possible causes, and the recommended solution s. T able 19 • Ribbon Problems Problem Possible Cause Recommended Solution Broken or mel ted ribbon Darkness setting too high. 1. Red[...]

  • Page 119

    111 T roubleshoot ing Miscellaneous Printer Problems 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Miscellaneous Printer Problems Ta b l e 2 0 identifies mi scellaneous prob lems with the printe r, the possibl e causes, and the recommended solution s. T able 20 • Miscel laneous Printe r Problems Problem Possible Cause Recommended Solution The[...]

  • Page 120

    T roubleshooting Miscellaneous Printer Problems 112 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 While in Peel-Off mode, media liner wraps around the platen r oller . Y ou are using perforated media, which is not recommende d for Peel-Off mode. While operating in Peel-Of f mode, use media that is not pe rforated. The printer fails to calibrate[...]

  • Page 121

    113 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Printer Diagnostics Self tests and other diagnost ics provide specific in formation about t he condition of th e printer. The self tests produce sample printou ts and provide specific information that helps det ermine the operating conditions for th e prin t[...]

  • Page 122

    T roubleshooting Printer Diagnostics 114 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 CANCEL Self T est The CANCEL self test prints a configurati on label ( Figure 18 ). T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o ff ( O ) the printer. 2. Press and hold CANCEL while turning on ( I ) the printer. Hold CANCEL until the [...]

  • Page 123

    115 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A PA U S E S e l f Te s t This self test can be used to prov ide the test lab els required when making adjustment s to the printer’ s mechanical assemb lies or to det ermine if any printh ead elements are n ot working. Figure 19 shows a sample printout. T o [...]

  • Page 124

    T roubleshooting Printer Diagnostics 116 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for determini ng the ideal dark ness for printing bar codes tha t are within specifications. During the FEED self test, la[...]

  • Page 125

    117 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. See Figur e 21 and Ta b l e 2 1 . Inspect the test labels a nd determine which o ne has the best print quality for yo ur application. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. If yo u do not have a ba[...]

  • Page 126

    T roubleshooting Printer Diagnostics 118 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 5. Note the relat ive darkness value a nd the print sp eed printed on the best test la bel. 6. Add or subtract th e relative da rkness value from t he darkness val ue specified on the configuration la bel. The resulting numeric v alue is the best darkness va [...]

  • Page 127

    119 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A FEED and P AUSE Self T e st Performing this self test temporarily resets the printer configu ration to the factory defau lt values. These v alues are activ e only until power is turne d of f unless you sa ve them permanently in memory . If the factory defa u[...]

  • Page 128

    T roubleshooting Printer Diagnostics 120 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Communications Diagnostics T est The communicat ion diagnostic s test is a troublesho oting tool fo r checking the int erconnection between the prin ter and the host computer . When the printe r is in diagnostics mode , it prints all da ta received from t he [...]

  • Page 129

    121 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Sensor Profile Use the sensor profil e label to troubleshoot the following types of p roblems: • If the media sensor ex periences dif ficulty in determining g aps (web) between l abels. • If the media sensor in correctly identi fies preprinted areas on a[...]

  • Page 130

    T roubleshooting Printer Diagnostics 122 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Notes • ___________ ___________ _________ ____________ ___________ ___________ __ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ ____________ _________ ___________ ___________ ___________ _________ ___________ _[...]

  • Page 131

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 7 Specifications This section provides the features of an d specifications fo r the printer. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 132

    Specifications General S pecifications 124 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 General Specifications General Specifications ZM40 0 ZM600 Height 13.3 in. 338 mm 13.3 in. 338 mm W idth 10.9 in. 278 mm 13.4 in. 341 mm Depth 18.7 in. 4 75 mm 18.7 in. 475 mm W eight (without options) 32.4 lbs. 15 kg 34.7 lbs. 16 kg Electrical 90-265 V AC,[...]

  • Page 133

    125 Specifications Agency Approvals 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Agency Approvals Agency Approvals • IEC 60950-1 • EN55022 Cl ass B • EN55024 • EN61000 -3-2,3 Product Markings •c T U V u s •C E •F C C - B •I C E S - 0 0 3 •V C C I •C - T i c k • NOM •C C C • GOST -R •B S M I •M I C •Z I K • S-M[...]

  • Page 134

    Specifications Printing S pecifications 126 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Printing S pecifications Printing Specifications ZM400 ZM600 Print resoluti on 203 dots/in. 8 dots/mm 203 dots/in. 8 dots/mm 300 dots/in . 12 dots/mm 300 dots/i n. 12 do ts/mm 600 dots/i n. 24 dots/mm N/A N/A Dot size (width x lengt h) 203 dots/in. 0.0049 [...]

  • Page 135

    127 Specifications Printing S pecif ication s 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Programmable constant print speeds 203 dots/in. • 2.4 in. (61 mm) per second • 3 in. through 10 in. per second in 1-in. incremen ts (76 mm through 254 mm per second in 25-mm increments) • 2.4 in. (61 mm) per second • 3 in. through 1 0 in. per sec[...]

  • Page 136

    Specifications Media S pecifications 128 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Media S pecifications Media Specifications ZM400 ZM600 Label length Minimum T ear -of f 0.5 in. 13 mm 0.5 in. 13 mm Peel-of f 0.5 in. 13 mm 0.5 in. 13 mm Rewind 0.5 in. 13 mm 0.5 in. 13 mm Cutter 1 in. 25.4 mm 1.0 in. 25.4 mm Maximum 200 or 300 dots/in . 39 i[...]

  • Page 137

    129 Specifications Ribbon S pecifications 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Ribbon S pecifications Ribbon can be woun d with the coated side on the inside or outside. The ribb on used must match the Thermal T ransfer option installed. The standard Thermal T ransfer option (black ribbon spindle) us es ribbon coated o n the ou tside, [...]

  • Page 138

    Specifications Printer Options 130 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Printer Options Option ZM400 ZM600 Cutter X X Peel-of f X X Liner take-up X Not available Factory-installed 6 4 MB (58 MB user available) Flash memory XX 300 dpi printh ead X X 600 dpi printh ead X Not availab le Rewind X X External print serve r (10/100 or 10ba se[...]

  • Page 139

    3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Index A adhesive test for ribbon coating, 27 adjustments left position, 81 media alignment for rewind, 98 print darkness, 62 printhead p ressure, 53 tear -of f position, 64 agency approvals, 125 auto calibrati on, 52 B backfeed setting, 81 bar codes list avail able codes, 70 battery disposal, 88 bau[...]

  • Page 140

    Index 132 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 control panel buttons described, 11 enter Setu p mode, 56 exit Setup mod e, 57 LCD error messages, 101 lights described, 12 location, 8 overview and ill ustration, 10 parameters, 61 control prefix setting, 78 customer service, 3 cutter cleaning, 94 Cutter Jam message, 104 Cutter mode media[...]

  • Page 141

    133 Index 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A I idle display settin g, 83 images l ist, 70 initialize Flash memo ry , 73 initialize memo ry card, 72 inspect for shipping damage, 1 7 internatio nal safety or ganization marks, 24 INVALID HEAD message, 101 L label length maximum settin g, 67 label top printer cannot detect, 112 setting, [...]

  • Page 142

    Index 134 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 P PAPER OUT message, 102 parallel port characteristics of parallel connection, 19 connection and configurat ion, 21 connector loc ation, 8 setting para llel communicati ons, 75 parity setting, 76 passwords default, 58 disable, 58 enterin g, 58 setting passwor d level, 84 P AUSE button desc[...]

  • Page 143

    135 Index 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A R recycling printer parts, 88 registration problems, 108 relative humidi ty requirements, 18 remove used ribbon, 51 replacement parts, 88 report shipping damage, 17 reprint mode for reprinting last label, 82 restore factory defaul t settings, 57 network settings , 57 Rewind mode adjust med[...]

  • Page 144

    Index 136 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 T T ear-Off mode loading medi a, 33 media path, 31 print mode use described, 30 selecting, 64 tear-of f position adjustment, 64 technical support, 3 temperatu re require ments, 18 thermal transf er mode media scratch test, 2 7 setting, 65 THERMISTOR FAULT message cycling with other messa g[...]

  • Page 145

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    Part Number: 79695L-001 Rev . A © 2007 ZIH Corp. Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061.3109 U.S.A. T e lephone: +1 847 793 2600 Facsimile: +1 847 913 8766 Zebra T echnologies Europe L imited Zebra House The V alley Centre, Gordon Road High W ycombe Buckinghamshire HP13 6EQ, UK T eleph one: +44 ([...]