Toshiba STRATA CIX DKT manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Toshiba STRATA CIX DKT. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Toshiba STRATA CIX DKT ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Toshiba STRATA CIX DKT décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Toshiba STRATA CIX DKT devrait contenir:
- informations sur les caractéristiques techniques du dispositif Toshiba STRATA CIX DKT
- nom du fabricant et année de fabrication Toshiba STRATA CIX DKT
- instructions d'utilisation, de réglage et d’entretien de l'équipement Toshiba STRATA CIX DKT
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Toshiba STRATA CIX DKT ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Toshiba STRATA CIX DKT et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Toshiba en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Toshiba STRATA CIX DKT, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Toshiba STRATA CIX DKT, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Toshiba STRATA CIX DKT. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Digital Solutions Division A ugust 2005 Strata CIX and CTX IPT/DKT T elephone User Guide[...]

  • Page 2

    Publication Inf ormation T oshiba America Information Syst ems, I nc., D igtal Solut ions Division, reserves the right, without prior notice, to revise this information pu blication for any reason, includ ing, but not limited to, utilization of new adva nces in the state of technica l arts or to simply change the design of this docu ment. Further, [...]

  • Page 3

    TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ T AIS ” ) Digital Solutions Division License Agr eement IMPORT ANT : THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND T AIS. CAREFULL Y READ THIS LICENSE AGREEMENT . USE OF ANY SOFTWARE OR ANY RELA TED INFORMA TION (COLLECTIVEL Y , “SOFTW ARE”) INST ALLE[...]

  • Page 4

    T oshiba America Information Systems, Inc. Digit al Solutions Division Limited W arranty T oshiba America Info rm atio n Syste ms, In c., (“ T AIS”) warrants tha t this telephone equi pment ( except for fuse s, l amps, a nd oth er consumables) will, upon de livery by T AIS or an authorized T AIS dealer to a retail custom er in new condition, be[...]

  • Page 5

    Strata CIX and CTX IPT/DKT T elephone 08/05 i Contents Intr oduction Organization ............ .................. ...................... .................. .................. .................. ......... ... vii How to Use This Guide...................... .................. .................. .................. ...................... .....ix Conven[...]

  • Page 6

    Contents Chapter 3 – Adv anced Operation ii Strata CIX and CTX IPT/DKT T elephone 08/05 Hot Dialing .............. .................. .................. .................. ....................... .................. ....... .1 5 Spkr Button . .... ..... .................. .... .................. .................. ..... .................. .... ...[...]

  • Page 7

    Content s Chapter 3 – Adv anced Operation Strata CIX and CTX IPT/DKT T elephone 08/05 iii Advisory Messages ............................ ...................... .................. .................. .................. .... 34 Account Code Calls ........................... .................. ...................... .................. ...............[...]

  • Page 8

    Contents Chapter 4 – IPT2008-SDL LCD Features iv Strata CIX and CTX IPT/DKT T elephone 08/05 Microphone Cut-Off .............................. ....................... .................. .................. .................60 Off-hook Call Announce ...... ............................................. .................................... ..........[...]

  • Page 9

    Content s Chapter 5 – DKT3014 LCD Features Strata CIX and CTX IPT/DKT T elephone 08/05 v Direct Station Selection ............................... .................. .................. .................. ............. 85 System Speed Dial and Pe rsonal Speed Dial............................... .................. .................86 Internal Direct[...]

  • Page 10

    Contents Chapter 7 – ADM/DSS Co nsole vi Strata CIX and CTX IPT/DKT T elephone 08/05 Chapter 7 – ADM/DSS Console ADM .................. .................. .................. ....................... .................. .................. ........... ....120 Buttons and LEDs .................. .... ..... .................. .... .................. [...]

  • Page 11

    Strata CIX and CTX IPT/DKT T elephone 08/05 vii Intr oduction The Strata CIX R elease 3.1 softwa re brings previous versio ns of the Strata CTX100 and CTX670 up to CIX fun ctions. This u ser guide describes how to use the Toshiba Strata series telephone products with Strata CIX670, CIX200, CIX100, CIX100-S, and CTX28 tele phone systems: • Strata [...]

  • Page 12

    Intr oduction Organization viii Strata CIX and CTX IPT/DKT T elephone 08/05 • Chapter 6 – User Programming explains how to program Flexible Button features, set One T ouch buttons, change Pe rsonal Speed Dial numbers, as well as other user programmable functions. • Chapter 7 – ADM/DSS Console explains how to use these consoles with the avai[...]

  • Page 13

    Intr oduction How to Use This Guide Strata CIX and CTX IPT/DKT T elephone 08/05 ix How to Use This Guide This guide provides in-depth instructio ns for the IP T1020-SD, IP T2000-series, DKT3000- and DKT200 0-series telephones an d their features. Most telephone users can use the “S trata CIX/CTX DKT/IPT Quick Reference Guide” instead of this gu[...]

  • Page 14

    Intr oduction Related Documents/Media x Strata CIX and CTX IPT/DKT T elephone 08/05 Related Documents/Media Note Some documents listed here may ap pear in dif ferent versions on the CD-ROM or in print. T o find the most cu rrent version, check the version/date in the Publication Informa tion on the back of the document’ s title page. Refer to the[...]

  • Page 15

    Strata CIX and CTX IPT/DKT T elephone 08/05 1 The Grand T our 1 This chapter familiarizes yo u with the Digital Key T ele phones (DKT) and Internet Protocol Telephones (IPTs) for the Strata CIX. This includes the IPT2000-series, DKT3000- and DKT 20 00-series telephones for the Strata CIX (model numbers appear on the bottom of your telephone). Impor[...]

  • Page 16

    The Grand T our IPT2000-serie s T ele phones 2 Strata CIX and CTX IPT/DKT T elephone 08/05 T oshiba LCD telephones provide easy ac cess to frequently-used features. Prompts guide you through specific tasks. They also provide Outside Line Identification, User Name/Number , Call Duration, Date/T ime of Day displays, and the ability to display names a[...]

  • Page 17

    The Grand T our IPT2000-seri es T elepho nes Strata CIX and CTX IPT/DKT T elephone 08/05 3 Fixed Buttons The fixed buttons on yo ur dial pad enab le you to perform standard functions quickly and easily . These buttons are described in Chapte r 2 – The Basic s . Note The IP T Fixed Buttons wo rk the same way as the DKT tele phones, however o n the[...]

  • Page 18

    The Grand T our IPT2000-serie s T ele phones 4 Strata CIX and CTX IPT/DKT T elephone 08/05 Liquid Crystal Display Y our Liquid Crystal Display (LCD) (shown below) shows: • Desk Clock and Cale ndar in idle mode • Call Duration during an outside call • Operational, Advisory , and Notification messages Note The IP T and DKT soft keys perform the[...]

  • Page 19

    The Grand T our SoftIPT Strata CIX and CTX IPT/DKT T elephone 08/05 5 SoftIPT The SoftIP T is a software phon e client that runs o n appropriately equipp ed wireless Pocket PCs with Pocket PC 2003 operating software, as well as on wired or wireless laptops, tablets and desktop PCs with the Mi crosoft ® W indows XP ® operating software (OS). The W[...]

  • Page 20

    The Grand T our SoftIPT 6 Strata CIX and CTX IPT/DKT T elephone 08/05 SoftIPT Icons Directory (Folder) – Clicking this icon enables you to access the directory you create using MS Outloo k. Refer to “Creating a Directory” on pa ge 28 . Setup (W rench) – Clicking this icon enables you to view and change SoftIP T settings. Help (Question mark[...]

  • Page 21

    The Grand T our DKT3000-seri es T elepho nes Strata CIX and CTX IPT/DKT T elephone 08/05 7 DKT3000-series T elephones The DKT3000-series models that can be connected to a Strata CIX include: • DKT3007-SD 7-button (shown on next page) • DKT3010-S 10-butto n • DKT3020-S 20-butto n • DKT3010-SD 10-button with two-line by 24-ch aracter LCD • [...]

  • Page 22

    The Grand T our DKT3000-ser ies T e lephones 8 Strata CIX and CTX IPT/DKT T elephone 08/05 DKT3007-SD T elephone 7156 Dial P ad Handset Fixed Buttons LCD Display LCD Control Buttons/ Soft Ke ys Flexib le Buttons[...]

  • Page 23

    The Grand T our DKT3000-seri es T elepho nes Strata CIX and CTX IPT/DKT T elephone 08/05 9 DKT3020-SD T elephone 6746 Pag e Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/T rn Hold Vo l Z Q Dial P ad Handset Fixed Buttons LCD Display LCD Control Buttons/ Soft Ke ys Flexib le Buttons Microphone Location[...]

  • Page 24

    The Grand T our DKT2000-ser ies T e lephones 10 Strata CIX and CTX IPT/DKT T elephone 08/05 DKT2000-series T elephones The following speak erphone mode ls belong to the 2000-series: • DKT2010-S 10-butto n speakerphone • DKT2010-SD 10-button with LCD • DKT2020-S 20-butto n • DKT2020-SD 20-button with LCD (shown below) • DKT2020-FDSP 20-but[...]

  • Page 25

    The Grand T our DKT2000-seri es T elepho nes Strata CIX and CTX IPT/DKT T elephone 08/05 11 DKT2020-SD T elephone Fixed Buttons The fixed buttons on your telephone enable you to perform stand ard functions quickly and easily . These buttons are described in Chapte r 2 – The Basic s . 5972 Dial Pad Handset Red/Green LED Indicators LCD Display LCD [...]

  • Page 26

    The Grand T our DKT2000-ser ies T e lephones 12 Strata CIX and CTX IPT/DKT T elephone 08/05 Fle xible Buttons All Flexible Buttons must be programmed fo r you r telephone in sy stem prog ramming and vary for individ ual telephones. If a button does not appear on your display or telephone keystrip label, see your Syst em Administrator fo r button as[...]

  • Page 27

    Strata CIX and CTX IPT/DKT T elephone 08/05 13 The Basics 2 This chapter shows you the basic operation o f your IP T1020-SD, IP T2000-series, DKT3000- and DKT200 0-series telephones, unless o therwise noted. Important! The IP Telephones do not work with th e Strata CTX28. Impor tant - Read First Be sure to check with your System Admi nistrato r and[...]

  • Page 28

    The Basics Impor tant - Read First 14 Strata CIX and CTX IPT/DKT T elephone 08/05 Which Outgoing/Incoming Call Features Do I Ha ve? Check mark here which ou tgoing/incoming features you have on yo ur system.  Automatic Line Selection (ALS): When making outgoing calls, you hav e ALS if when you lift the handset or press Spkr you hear dial tone an[...]

  • Page 29

    The Basics Making a Call Strata CIX and CTX IPT/DKT T elephone 08/05 15 Making a Call There are three ways to originate a call from your IP/digital telephone: Hot Dialing 1. T o make a call using Hot Dialing, dial the number . When you start to dial, th e extension button, Spkr and Mic LEDs light. Digits display as they are dialed. Call progress to[...]

  • Page 30

    The Basics Ans wering a Call 16 Strata CIX and CTX IPT/DKT T elephone 08/05 Ans wering a Call There are several ways to answer a ca ll: Handset  If your telephone is p rogrammed for Ringin g Line Preference, p ick up the handset and the telephone automatically answers the ringing line.  If not, press the button associated with the ringing lin[...]

  • Page 31

    The Basics Message W aiting Strata CIX and CTX IPT/DKT T elephone 08/05 17 Message W aiting Use your Msg LED/button and LCD to see/retrieve message(s). An extension can rec eive up to four si multaneous Message W aiting indications and LCD messages. One message is reserved for the Messa ge Center . Y our telephone can be progr ammed to have up to f[...]

  • Page 32

    The Basics Microphone 18 Strata CIX and CTX IPT/DKT T elephone 08/05 T urning On/Off MW LED on Another Extension If you call an extension and it’s busy or there is no answer, you may b e able to light that extension’s Message Waiting LED and en able that extensio n to call you back. The ability to perform this featur e is set in system programm[...]

  • Page 33

    The Basics Call T ransfer Strata CIX and CTX IPT/DKT T elephone 08/05 19 Call T ransf er 1. While on a call, press Cnf/ T r n . Y our Line LED flashes green and y ou hear internal dial tone. 2. Dial the extension where the call will be transferred. Y ou can remain on the line and announce the call or imme diately “blind transfer” the c all. Not[...]

  • Page 34

    The Basics Call T ransfer 20 Strata CIX and CTX IPT/DKT T elephone 08/05  T o perform Call T rans fer Immediate 1. While on a call, press the TRNS Soft Key . The IP T2008-SDL and DKT3014 LCD shows “TRANSFER.” 2. Dial the extension where you wish to tran sfer the call.The call rings the destination station and your telephone returns to the id[...]

  • Page 35

    The Basics Conference Calls Strata CIX and CTX IPT/DKT T elephone 08/05 21 Conference Calls Y ou can conference together up to eight parties (including your own) - with up to six parties being external network lines. The act ual number of conference parties with acceptable volume levels depe nds on the local and far en d telephone line conditions. [...]

  • Page 36

    The Basics Conf erence Calls 22 Strata CIX and CTX IPT/DKT T elephone 08/05 Adding Voice Mail to a Conference The Conference Master can add voice mail to a conference. This feature enables participants in a conference to listen to or leave a voice mail message during one telephone call.  T o add V oice Mail to a confer ence call (performed by Co[...]

  • Page 37

    The Basics Conference Calls Strata CIX and CTX IPT/DKT T elephone 08/05 23 Conference Ad d/Split/Join/Dr op If you initiate a conference with two or more parties, you can add outside caller to the coference; or you and another member of the conference can leave (Split) the conferen ce for a privat e conversa tion. During this time, other c onferenc[...]

  • Page 38

    The Basics Conf erence Calls 24 Strata CIX and CTX IPT/DKT T elephone 08/05  T o Split from a confer ence 1. While in a conference call on a DKT3000 phone, press the SP L T (Split) soft key or Split button. The telephone LCD shows firs t conference party memb er . N otice the num ber 1 preceeding extension 200 ( 1:200 ) shown r ight 2. Press the[...]

  • Page 39

    The Basics Hold Strata CIX and CTX IPT/DKT T elephone 08/05 25 Hold 1. T o place a call on hold, press Ho ld . Y our LCD shows the line on hold. The h eld Line’ s LED flashes gree n while appea rances of the line at other stations flash red. • T o return to the held call, press the held Lin e button. • If you do not return to the held call wi[...]

  • Page 40

    The Basics V olume Control 26 Strata CIX and CTX IPT/DKT T elephone 08/05 Vo l u m e C o n t r o l  T o adjust the handset volume  Press the Vo l  to increase volume and Vo l  to decrease volume during the call. When you hang up, th e volume returns to the default setting.  T o adjust the speaker volu me for internal/external calls a[...]

  • Page 41

    The Basics Basic SoftIPT Functi ons Strata CIX and CTX IPT/DKT T elephone 08/05 27 Basic SoftIPT Functions See Chapter 1 – Th e Grand T our , pa ge 5 for an overview of the SoftIP T . Star t the SoftIPT  On a PC, doub le click on the SoftIP T icon on yo ur PC desktop.  On a Pocket PC, click Start > SoftIP T . Making a Call  To m a k e[...]

  • Page 42

    The Basics Basic SoftIPT Functions 28 Strata CIX and CTX IPT/DKT T elephone 08/05 Switching a Call to Y our Headset Y ou can switch a call from your IP T2010-SD, IP T2020-SD, DKT3000- or 2000-series digital telephone to the SoftIP T by placing the call on Hold and using the Call Pickup feature. 1. Press Hold on your digital telep hone. 2. On the So[...]

  • Page 43

    The Basics Basic SoftIPT Functi ons Strata CIX and CTX IPT/DKT T elephone 08/05 29 Labeling Feature Buttons From the Softphon e Setting wind ow , you can change six telepho ne button labels on a PDA and 10 on a PC. Changing the label does not cha nge the function . T o change the function, see “Prog ram ming Featur e Bu tto ns” on page 109 . No[...]

  • Page 44

    The Basics Basic SoftIPT Functions 30 Strata CIX and CTX IPT/DKT T elephone 08/05  T o ch ange Feature Button Labels on the SoftIP T 1. Click the Setup icon (wrench). 2. From the Softphone Setting window (sho wn right), type in bu tton labels (eight characters max.), cl ic k OK. Can enter labels to rename Lines 1~9 Feature Buttons.[...]

  • Page 45

    Strata CIX and CTX IPT/DKT T elephone 08/05 31 Ad v anced Operation 3 This chapter gives you more details about your IP T2000-series, DKT3000- and DKT2000-series telephone’ s advanced functions. Using Y our LCD If your telephone has an LCD, use this se ction to learn more about its functions. In its idle state, the LCD is a desk clock an d calend[...]

  • Page 46

    Adv anced Opera tion Soft K eys 32 Strata CIX and CTX IPT/DKT T elephone 08/05 Soft K e ys When Soft Keys are on, they replace the functions on the SK1 , SK2 , SK3 and SK4 buttons below the LCD. The follo wing table defines So ft Key Prom pts. T able 1 Soft Ke y Pr ompts Soft Ke y Definition ABR Activ ates A utomatic Busy Redial after dialing a bus[...]

  • Page 47

    Adv anced Opera tion Soft K eys Strata CIX and CTX IPT/DKT T elephone 08/05 33 Soft K ey Example When the Soft Key prompts appear o n th e LCD, the LCD Control Button just below the prompt of fers access to that feature. Here’ s an example of how Soft Keys work. 1. When an outside call is in progress, the LCD a ppears as shown on the rig ht. ABR [...]

  • Page 48

    Adv anced Opera tion Advisor y Messages 34 Strata CIX and CTX IPT/DKT T elephone 08/05 Ad visory Messages Advisory messaging enables you to store an informativ e message for LCD telephones that call your telephone. The messages can be up to 16 characters long. The Strata system provides a number of stored mes sages, shown in the table below . Messa[...]

  • Page 49

    Adv anced Opera tion Account Code Calls Strata CIX and CTX IPT/DKT T elephone 08/05 35 Account Code Calls Account Codes (Forced or V oluntary) can be used for a variety of reasons including billing, tracking, and line restriction applic ations. Account Codes are assigned in the system as a fixed length (default is six di gits) and are recorded by t[...]

  • Page 50

    Adv anced Opera tion Account Code Calls 36 Strata CIX and CTX IPT/DKT T elephone 08/05 V oluntar y Account Codes (V erified/Non-V erified) V oluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using S tation Message Detail Report (SMDR) call detail recording option. If the system is set fo[...]

  • Page 51

    Adv anced Opera tion Alar m Clock Strata CIX and CTX IPT/DKT T elephone 08/05 37 Alarm Cloc k This is a FeatureFlex feature that is av ailable when connected to a S trata CIX telephone system. This feature enables yo u to set reminders/notifications on you r telephone. At the time set your telephone LCD displays Alarm, the LED will blink Red and th[...]

  • Page 52

    Adv anced Opera tion A utomatic Busy Redial 38 Strata CIX and CTX IPT/DKT T elephone 08/05 A utomatic Busy Redial After reaching a busy outside number , you can activate Automatic Busy Redial so tha t the system automatically redi als the number at regular intervals. The system repeats the redial until the destinatio n is no longer busy . This feat[...]

  • Page 53

    Adv anced Opera tion A utomatic Callbac k Strata CIX and CTX IPT/DKT T elephone 08/05 39 A utomatic Callback When you reach a busy station, you can set Automatic Callback to have the system monitor the busy ext ension and no ti fy you when it becomes idle. Automatic Callback can also place you in qu eue for an available outside line, if you reach a[...]

  • Page 54

    Adv anced Opera tion Backg round Music 40 Strata CIX and CTX IPT/DKT T elephone 08/05 Bac kgr ound Music Y ou can set bac kground music over yo ur tele phone speaker or over external speakers. Up to 16 dif ferent music sources can be applied to the Strata CIX/CTX system: the first source is Quiet T one, all others can be music or re corded informat[...]

  • Page 55

    Adv anced Opera tion Call F orward Strata CIX and CTX IPT/DKT T elephone 08/05 41 Call Forwar d There are two types of Call Forwarding that you can set. One is System Call Forward (set in system Programming) which automa tically directs calls to a predefined location, such as V oice Mail. See your Syst em Administra tor to determine or ch ange your[...]

  • Page 56

    Adv anced Opera tion Call Forw ard 42 Strata CIX and CTX IPT/DKT T elephone 08/05 Station Call Forwar d Categories Y ou can set Call Forward for the followi ng categories of calls. W ithin these categories, you can use five different types of Call Forward Settings. • Call Forward Any Call – Forwards any c all, whether an internal call or incomi[...]

  • Page 57

    Adv anced Opera tion Call F orward Strata CIX and CTX IPT/DKT T elephone 08/05 43 • Call Forward Busy/Do Not Disturb/No Answer – Forwards all calls to your station whenever you are busy , in the DND mode, or after ringing and you do not answer the call within a designated time (s et by you when you enable the feature). • Call Forward Cancel ?[...]

  • Page 58

    Adv anced Opera tion Call Forw ard 44 Strata CIX and CTX IPT/DKT T elephone 08/05 Call Forward Examples  To set your telephone to CF Busy-No An swer to an internal extension number  Press your extension button + #6041 + 3000# + 10 #6041 = Call Forward Access Code sequence 3000# = Internal Extension Number 10 = Ring time in seconds before Call[...]

  • Page 59

    Adv anced Opera tion Call F orward Strata CIX and CTX IPT/DKT T elephone 08/05 45 Busy No Answ er to an ex t . Press e xt. button + #6041 + dial the dest. e xt. no . # (tone) + timer ( 08 ~ 60 ) (tone) Busy No Ans wer to outside telephone no . Press e xt. b utton + #60 41 + outside line access code + dest. telep hone no . + # + timer ( 08 ~ 60 ) (t[...]

  • Page 60

    Adv anced Opera tion Call Forw ard 46 Strata CIX and CTX IPT/DKT T elephone 08/05 Busy to outside telephone no. Press e xt. b utton + #60 22 (tone) + dial the other tel ephone’ s ext. no . + enter other telephone’ s CF pass code + # + outside line access code + dest. telep hone no . + # (tone) No Answ er to an e xt. Press e xt. b utton + #60 32[...]

  • Page 61

    Adv anced Opera tion Call F orward Strata CIX and CTX IPT/DKT T elephone 08/05 47 Call Forwar d - Incoming Line Call - Set for Anoth er Station: Enables y ou to set forw arding of incoming line calls for another teleph one within your telephone system All Calls to an ext. Press ext. b utton + #6014 (tone) + dial the other te lephone’ s e xt. no .[...]

  • Page 62

    Adv anced Opera tion Call Histor y 48 Strata CIX and CTX IPT/DKT T elephone 08/05 Call Histor y Incoming calls with Caller ID or ANI info rmation can be optiona lly recorded into a rolling list for the station where the call is ringing. The call is placed in the list along with the number, name (if provided), time an d date of the call, and status [...]

  • Page 63

    Adv anced Opera tion Call P ark Orbits Strata CIX and CTX IPT/DKT T elephone 08/05 49  T o park a call 1. While on a call, press Pa r k in O r bi t ...or Cnf/T r n + #33 . The LED flashes g reen (consultati on-hold). If you were on an extension during the call, and y ou have line button on your telephone, the line LED will flash until the call i[...]

  • Page 64

    Adv anced Opera tion Call Pickup 50 Strata CIX and CTX IPT/DKT T elephone 08/05 Call Pic kup Y ou can pick up a call tha t is ringing an other stat ion’ s extension, a call placed on hold at another station and other types of calls. When you pick up an int ernal call, the calling station and the called st ation displays on your LCD. Gr oup Pic ku[...]

  • Page 65

    Adv anced Opera tion Call Pickup Strata CIX and CTX IPT/DKT T elephone 08/05 51 Notes • The Primary extension number is the di rectory number by which the telephone set is defined. Other , non-primary extension numbers may also appear on the telephone. By convention, the Primary exte nsion number is assigned to the first button on a multi-button [...]

  • Page 66

    Adv anced Opera tion Screen Call 52 Strata CIX and CTX IPT/DKT T elephone 08/05 Screen Call This is a FeatureFlex feature and is availa ble only with the S trata CIX. Screen Call enables you to create a list using the My Pho ne Manager software under FeatureFle x > Screen Call > Edit. This list will either se nd a call directly to V oice Mail[...]

  • Page 67

    Adv anced Opera tion Call W aiting Strata CIX and CTX IPT/DKT T elephone 08/05 53 T o review , press 1 T o re-record, press 2 T o append, press 3 T o cancel recording, press 4 T o save, press 9 Pressing 9 saves your announcement, then voicemail transfers the call to the extension you entered. V oice mail plays your announcement to the caller and th[...]

  • Page 68

    Adv anced Opera tion Direct Inward System A ccess (DISA) 54 Strata CIX and CTX IPT/DKT T elephone 08/05 Direct Inwar d System Access (DISA) Outside callers with touch tone telephones ca n call in to lines programmed for Direct Inward System Access (DISA) and d ial an extension or outgoing li ne without going through an attendant or operator . See y[...]

  • Page 69

    Adv anced Opera tion Distinctiv e Ringing Strata CIX and CTX IPT/DKT T elephone 08/05 55 Distinctive Ringing  T o set distinctive ringing 1. Press #9876 to enter User Programming Mode. 2. Press a Line or extension button. The LED is steady green. 3. Y ou can pres s Hold to switch between internal an d external pitch. (Internal = station calls wi[...]

  • Page 70

    Adv anced Opera tion Do Not Disturb 56 Strata CIX and CTX IPT/DKT T elephone 08/05 Do Not Disturb If your station is in Do Not Disturb (DND) mode, internal, exte rnal and transferred calls do not ring your station and Off-ho ok Call An nounce calls are denied. Y ou can continue to make calls while in the DND mode. When originating a call in DND mod[...]

  • Page 71

    Adv anced Opera tion Door Lock(s) Strata CIX and CTX IPT/DKT T elephone 08/05 57 Setting DND f or Another Extension  T o activate DND for another extension  Enter #6191 (hear Entry T one) + the Primary ex tension of the remote extension + the pass code + # (hear Success T one). This sets DND as if activated by the Primary extension on the tar[...]

  • Page 72

    Adv anced Opera tion Door Phon e(s) 58 Strata CIX and CTX IPT/DKT T elephone 08/05 Door Phone(s) Door phones ca n be used to call phones sele cted in system programming. When a do or phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). Y ou ca n also call a door phone and monitor the surrounding area. LCD[...]

  • Page 73

    Adv anced Opera tion Echo Cancellation Strata CIX and CTX IPT/DKT T elephone 08/05 59  T o call/monitor a door phone 1. W ith the handset off-hook, press an extens ion button. Y ou hear dia l tone and the LED flashes green (in-use). 2. Press #15 (hear three tone bursts), then en ter the door phone numb er (01~24, depending on system size). A two[...]

  • Page 74

    Adv anced Opera tion Emergency Ringdown 60 Strata CIX and CTX IPT/DKT T elephone 08/05 Emer gency Ringdo wn If a station remains of f-hook for a p rogra mmable period, it can be automatically treated as an Emergency Call and directed to an emergency des tination. The station may have partially dialed a number or have dialed no digits at all. Each s[...]

  • Page 75

    Adv anced Opera tion Off-hook Call Announce Strata CIX and CTX IPT/DKT T elephone 08/05 61 Off-hook Call Announce Off-h ook Call Announce (OCA) enabl es you to complete a call to a busy digital telephone. Y our telephone must be pro grammed to either announce automatically or to announce after yo u press a button on y our dial pad. The des tination[...]

  • Page 76

    Adv anced Opera tion Ov err ide Calls 62 Strata CIX and CTX IPT/DKT T elephone 08/05 Override Calls The availab le override features are: Busy Override Ring Over Busy Override enables you to send a muted ring tone to a busy station to indicate a call is waiting. The Busy Ove rride (BOV) muted ring can be programmed for each station to be two muted [...]

  • Page 77

    Adv anced Opera tion Ov err ide Calls Strata CIX and CTX IPT/DKT T elephone 08/05 63 Executive Override Executive Ove rrid e en ab le s yo u to enter an established conversation. Y o ur telephone can also be programmed to block Executive Override from other telephones.  T o perfor m Executive Override  After reaching a busy station, press 3 .[...]

  • Page 78

    Adv anced Opera tion P aging 64 Strata CIX and CTX IPT/DKT T elephone 08/05 Class of Service Override By dialing a Class of Service (COS) Override code, a user can change a station’ s set of privileges to one associated with the overri de code. When the ca ll is terminated and another is attempted from the same station, th e original COS is ap pl[...]

  • Page 79

    Adv anced Opera tion P aging Strata CIX and CTX IPT/DKT T elephone 08/05 65 Ans wering a P age  T o answer a Group Page, lift th e hand set off-h oo k, dial #5#36 and enter the Page Zone number (01~08, d epending on your teleph one system).  T o answer an External Page Zone , lift the handset off-hook, dial #5#36 and enter the Page Zone numbe[...]

  • Page 80

    Adv anced Opera tion Privacy 66 Strata CIX and CTX IPT/DKT T elephone 08/05 Priv acy Privacy controls the ability of more than one person to use the same extension or CO line at the same time. Privacy a pplies to mu ltiple appearances of extens ions, Phantom extensions, outside Lines and outside Line Group buttons. The app lication of Privacy to in[...]

  • Page 81

    Adv anced Opera tion Speed Dial Strata CIX and CTX IPT/DKT T elephone 08/05 67 Speed Dial Speed Dial (SD) enables you to dial a sequence of up to 32 digits with a shorter code. Dial sequences can include telephone numb ers, authorization codes, passwords feature activation codes and pause s. Spee d Di al may be used to originate a call or invoked a[...]

  • Page 82

    Adv anced Opera tion Storing a System/Station Speed Dial Number 68 Strata CIX and CTX IPT/DKT T elephone 08/05 Accessing System SD and P ersonal SD Directories Names can be assigned to System and S tatio n (personal) Speed Dial numbers. These directories appear on large screen IP T2008-SDL and DKT3014 telephones only .  T o access the SD directo[...]

  • Page 83

    Adv anced Opera tion Storing a Syste m/Station Speed Dial Number Strata CIX and CTX IPT/DKT T elephone 08/05 69 IPT2008-SDL Name Storage If you have a IP T2008-SDL phone, you can store names for Personal SD numbers (see “Storing Personal Speed Dial Names” on page 106 ). Ad v anced Speed Dial Operation Special Character s SD numbers may include [...]

  • Page 84

    Adv anced Opera tion T one/Pulse Dialin g 70 Strata CIX and CTX IPT/DKT T elephone 08/05 T one/Pulse Dialing W ith some older Central Offices, you may have to make calls on outside lines programmed for rotary dial pulses. This feat ure enables you, while on these lines, to switch to tone dial to access remote eq uipment (such as an answering machin[...]

  • Page 85

    Adv anced Opera tion V oice Mail Call Monitor Strata CIX and CTX IPT/DKT T elephone 08/05 71 V oice Mail Call Monitor Important! To see how this feature interacts w ith other FeatureFl ex features, refer to Appendix C – Featur eFlex Interactions . Using the flexible Call Monitor button on your telephone, yo u can listen to a caller while the call[...]

  • Page 86

    Adv anced Opera tion V oice Mail - Direct T ransfer 72 Strata CIX and CTX IPT/DKT T elephone 08/05 V oice Mail - Direct T ransf er The system ena bl es you to transfer a ca ll directly to a voice mailbox without first ringing that person’s telephone.  T o transfer a call dir ectly to V oice Mail (VM) 1. While on a call, press Cnf/T r n . Y ou [...]

  • Page 87

    Adv anced Opera tion V oice Mail Soft Ke ys Strata CIX and CTX IPT/DKT T elephone 08/05 73 V oice Mail Soft Ke ys This section provides simple definitions of the S tratagy ES (including the S tratagy iES32) V oice Mail Soft Keys. Once you r telephone is conn ected to your S tratagy ES voice mailbox, the LCD displays the Stratagy ES Main Menu option[...]

  • Page 88

    Adv anced Opera tion V oice Mail Soft Ke ys 74 Strata CIX and CTX IPT/DKT T elephone 08/05 ALL MSGS Cop y All Messages AM? AM APPEND APND Append recording AU TO C O P Y Set A utomatic Msg Cop y BA CK UP Bac kup (r ewi nd) BSY GR T REC Record Busy Greeting BUSY GREET Select Busy Greeting (toggle ) CALL SCREEN Change Call Screeni ng (On/Off) CANCEL C[...]

  • Page 89

    Adv anced Opera tion V oice Mail Soft Ke ys Strata CIX and CTX IPT/DKT T elephone 08/05 75 ENABLE/ DISABLE Enable/Disab le: • Notification te mplate (toggle) • Automatic copy END TIME Set cop y End Time FOLDERS FLDR New/Sa v ed message f older FOR W ARD FWD FWD F orward the current message FUTURE DL VR Set Future Deliv er y , Future Delivery Re[...]

  • Page 90

    Adv anced Opera tion V oice Mail Soft Ke ys 76 Strata CIX and CTX IPT/DKT T elephone 08/05 PER DST LST LIST LIST Manage P ersonal Distr ibution Lists PERSONAL LIST LIST LIST P ersonal distri bu tion list (1~ 25) PM? PM PREVIOUS Pla y the Pre vious message PREV MENU PREV Retur n to pre vious menu REC COMMENT COMM COMM Record a l ist Comment RECORD R[...]

  • Page 91

    Adv anced Opera tion V oice Mail Soft Ke ys Strata CIX and CTX IPT/DKT T elephone 08/05 77 SET D A Y Set the Da y (1~31) SET HOUR Set the Hour (1~12) SET MINUTES Set the Minutes (0~59) SET MONTH Set up Month (1~12) SET YEAR Set up Y ear (last two digits) SPCL FUNCT SPCL Special Functions SND ALL F AX F AXN Send All F ax (in fo lder to fa x dev) SND[...]

  • Page 92

    Adv anced Opera tion Call Recording 78 Strata CIX and CTX IPT/DKT T elephone 08/05 Call Recor ding While on an active call, a station user can record the conversation and store it in a S tratagy voice mailbox. Rec ordings can also be paused or restarted. Depend ing upon the options selected by your System Ad mi nistrator , you are given either a ma[...]

  • Page 93

    Adv anced Opera tion Call Reco rding Strata CIX and CTX IPT/DKT T elephone 08/05 79 3. T o stop recording, press Record . The LED turns of f and the recording stops. T o resume recording at this po int, you need to begin a new recording, see S tep 1. Notes The following notes apply to telephone systems that are ne tworked. For instance, if your com[...]

  • Page 94

    Adv anced Opera tion Call Recording 80 Strata CIX and CTX IPT/DKT T elephone 08/05[...]

  • Page 95

    Strata CIX and CTX IPT/DKT T elephone 08/05 81 IPT2008-SDL LCD Features 4 This chapter shows how to use the IP T2008- SDL (shown belo w) larg e screen display . IPT2008-SDL T elephone 7535 SK4 SK3 SK1 Soft Ke ys (SK) Soft Ke ys Dial P ad Navigation Buttons LCD Control Buttons/Soft Ke ys Flexible Buttons Fixed Buttons SK2 LCD Display Handset[...]

  • Page 96

    IPT2008-SDL LCD Features Buttons 82 Strata CIX and CTX IPT/DKT T elephone 08/05 The IP T2008-SDL telephone is unique in functiona lity and design. This ch ap ter describes its design elements and show s you how this telephone functions. Buttons This telephone has Fixed buttons, Navigatio n buttons, eight flexible buttons and 16 soft key button s. F[...]

  • Page 97

    IPT2008-SDL LCD Features Idle Displa y Strata CIX and CTX IPT/DKT T elephone 08/05 83 Idle Displa y This screen displays the following (for a picture, see “Directory and Speed Dial Listings” on page 85 ): •U s e r N a m e • PDN (maximum length is five digits) • Date and T ime (Month, Date, Day) • Icon – The icon changes acco rding to [...]

  • Page 98

    IPT2008-SDL LCD Features Idle Display 84 Strata CIX and CTX IPT/DKT T elephone 08/05 Left and Right T ab Soft Ke ys Press the Left and Right tab soft keys to navigate to dif ferent operations. Using these soft keys, you can tab left to right from Ph one, Config and W eb and vice versa. The following screens disp lay when you switch from one tab to [...]

  • Page 99

    IPT2008-SDL LCD Features Director y and Spee d Dial Listings Strata CIX and CTX IPT/DKT T elephone 08/05 85 Directory and Speed Dial Listings The directory menu (idle state) is shown below . Direct Station Selection This option displays all named stations in alphabetical order . 1. Press the DIRECT SS Soft Key to view the first screen. 2. T o view [...]

  • Page 100

    IPT2008-SDL LCD Features Director y and Speed Dial Listings 86 Strata CIX and CTX IPT/DKT T elephone 08/05 System Speed Dial and P ersonal Speed Dial Using System Speed Dial and Personal Spee d Dial is very similar to using Direct S tation Selection, described above. 1. Press the Soft Key next to S YSTEM SD or PERSONAL SD to view the first screen. [...]

  • Page 101

    IPT2008-SDL LCD Features Director y and Spee d Dial Listings Strata CIX and CTX IPT/DKT T elephone 08/05 87 Storing P ersonal Speed Dial Names Y ou can store names with Personal Speed Di al numbers. These names will display as Soft Keys, that can be used fo r dialing with the Person al SD directory on th e IP T2008- SDL telephone. Note Speed Dial b[...]

  • Page 102

    IPT2008-SDL LCD Features Director y and Speed Dial Listings 88 Strata CIX and CTX IPT/DKT T elephone 08/05 4. Enter the telephone number to be stored. If you normally a dial line access code (such as 9 ) and/or and area code, enter the codes before the telephone number . 5. Press Spkr , then input the name that will appear in the Personal SD direct[...]

  • Page 103

    IPT2008-SDL LCD Features W eb Access Strata CIX and CTX IPT/DKT T elephone 08/05 89 W eb Access  T o access the we b 1. T ab to the W eb display (shown righ t) 2. Press Mic plus 1 3. T o navigate use the “IP T2008-SDL W eb Application Icon s” o n page 90 . 4. Press Enter (center button among the Navigation buttons). Note See “Navigation Bu[...]

  • Page 104

    IPT2008-SDL LCD Features W eb Access 90 Strata CIX and CTX IPT/DKT T elephone 08/05 T able 10 Dial P ad Alphanumeric Characters Dial Pa d Buttons Number of times to press the dial pad b utton 123456789 1 space 2 a b c A B C goto a 3 d e f D E F goto d 4 g h i G H I goto g 5 j k l J K L goto j 6 m n o M N O goto m 7 p q r s P Q R S goto p 8 tu v T U[...]

  • Page 105

    IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 91 Inf o Manager These applications can be used with the IPT2008-SDL telephone or a PC with a web browser. Info Manager Admin istration details can be foun d in the St r a t a C I X Pr ogramming Manual, V olume 3 – Application and Implementation.  To L o g i n 1[...]

  • Page 106

    IPT2008-SDL LCD Features Info Manager 92 Strata CIX and CTX IPT/DKT T elephone 08/05 Stoc ks  From the Options screen, press the Stocks soft key to view a list of stock quo tes. Note T o add or remove stock quotes, see “Adding and Remo ving Stock Quotes, Company News and W eather” on page 98 .[...]

  • Page 107

    IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 93 W eather 1. From the Options screen, press the W eather soft key to check the weather of a location. The W eather screen showing the cities displays (shown right). 2. Select a city by usin g the corresponding softkeys. The weather for that c ity displays (shown be[...]

  • Page 108

    IPT2008-SDL LCD Features Info Manager 94 Strata CIX and CTX IPT/DKT T elephone 08/05 News 1. From the Options screen, press the News soft key to view company news headlines. 2. T o view details pertaining to an item, press the soft key next to the news item. For example, you can either press the soft key next to “01-20: See’ s Candy Sale” or [...]

  • Page 109

    IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 95 Calendar Y ou can select Calendar to view your calendar on a Microsoft Exchan ge Server . 1. From the Options screen, select Calendar . The calendar screen displays (shown right). 2. Select the Login to Outlook softkey . The Calendar Login screen displays (shown r[...]

  • Page 110

    IPT2008-SDL LCD Features Info Manager 96 Strata CIX and CTX IPT/DKT T elephone 08/05 For details on an item, select the corresp onding softkey next to the date on the meeting screen. The Meeting details display (shown belo w right).  For the T elephone to notify you of a Meeting 1. Select the softkey next to the m eeting time on the Meetings scr[...]

  • Page 111

    IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 97 Cyc le Select Cycle to cycle through the web applications. ...or 1. From the Options screen, press the Configure soft key . 2. Press Properties soft key . 3. Press the Auto soft key . The cycle screen displays (shown right). 4. Enter the Start time. Th is is the n[...]

  • Page 112

    IPT2008-SDL LCD Features Info Manager 98 Strata CIX and CTX IPT/DKT T elephone 08/05  Adding and Removing S tock Quotes, Company News and W eather 1. From C onfigure, select Co ntent. The Add/Remove S tock Quote screen displays (shown right). Press the next soft key to Add/Remove We a t h e r . 2. Select the appropriate softkey to add or remove [...]

  • Page 113

    IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 99 Company News Y ou must have administrative privileg es to add or remove news stories.  From the Options scree n, select Configure > Content > Next. Select Add/ Remove. Depending on your selection, one of the screens below di splays.  T o Change or ente[...]

  • Page 114

    IPT2008-SDL LCD Features Info Manager 100 Strata CIX and CTX IPT/DKT T elephone 08/05  T o en ter the Headline/S tory 1. Press the right softkey corresponding to Headline. 2. Press # to enter the Alpha mode. 3. Use the letters on the dial pad to enter the headline. W eather Y ou must have administrative privileg es to add or remove W eather . 1.[...]

  • Page 115

    IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 101  T o add a W eather destination 1. Complete steps 1~3 above. 2. Press the Add soft key . 3. Select a State (shown right). Use the S or T arrows to scroll to the appropriate location. 4. Press the soft key next to the location. 5. Press the Find soft key . 6. P[...]

  • Page 116

    IPT2008-SDL LCD Features Info Manager 102 Strata CIX and CTX IPT/DKT T elephone 08/05  T o remove a W eather destination 1. From the Options screen, press the Configure soft key . 2. Press the Content soft key . The first screen is Stock Quote. 3. Press the next soft key . 4. Press the remove soft key . 5. Select the city or location by using th[...]

  • Page 117

    Strata CIX and CTX IPT/DKT T elephone 08/05 103 DKT3014 LCD Features 5 This chapter shows how to use the DKT3014 (shown below) lar ge screen directory display and individu al name searches. DKT3014 T elephone 5908 Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Feature Scroll Mode Page FEB 19 MONDAY 12:00 FRED S NO. 3371 DIRECT SS SYSTEM SD PERSONAL SD[...]

  • Page 118

    DKT3014 LCD Features Director y and Speed Dial Listings 104 Strata CIX and CTX IPT/DKT T elephone 08/05 Directory and Speed Dial Listings The directory menu (idle state) is shown below . Direct Station Selection This option displays all named stations in alphabetical order . 1. Press the DIRECT SS Soft Key to view the first screen. 2. T o view the [...]

  • Page 119

    DKT3014 LCD Features Director y and Spee d Dial Listings Strata CIX and CTX IPT/DKT T elephone 08/05 105 System Speed Dial and P ersonal Speed Dial Using System Speed Dial and Personal Spee d Dial is very similar to using Direct S tation Selection, described above. 1. Press the Soft Key next to S YSTEM SD or PERSONAL SD to view the first screen. 2.[...]

  • Page 120

    DKT3014 LCD Features Director y and Speed Dial Listings 106 Strata CIX and CTX IPT/DKT T elephone 08/05 Storing P ersonal Speed Dial Names Y ou can store names with Personal Speed Di al numbers. These names will display as Soft Keys, that can be used fo r dialing with the Person al SD directory on th e IP T2008- SDL telephone. Note Speed Dial bins [...]

  • Page 121

    DKT3014 LCD Features Director y and Spee d Dial Listings Strata CIX and CTX IPT/DKT T elephone 08/05 107 4. Enter the telephone number to be stored. If you normally a dial line access code (such as 9 ) and/or and area code, enter the codes before the telephone number . 5. Press Spkr , then input the name that will appear in the Personal SD director[...]

  • Page 122

    DKT3014 LCD Features Director y and Speed Dial Listings 108 Strata CIX and CTX IPT/DKT T elephone 08/05[...]

  • Page 123

    Strata CIX and CTX IPT/DKT T elephone 08/05 109 User Pr ogramming 6 User programming enables you to change your telephone’ s layout/registration and other settings. W ith user programming you can re-define Flexible Buttons to perform other functions. • Enter numbers in y our personal Speed Dial list • Program One T ouch and Flexible Buttons ?[...]

  • Page 124

    User Pr ogramming Fle xible Button Codes 110 Strata CIX and CTX IPT/DKT T elephone 08/05 • Call Forward – Users can set the Call Forward (CF) destination and CF-No Answer timer for the CF buttons. • One T ouch – Users can set speed dial and custom feature access code sequences for On e T ouch button s. • Background Music – Users can sel[...]

  • Page 125

    User Pr ogramming Fle xible Button Codes Strata CIX and CTX IPT/DKT T elephone 08/05 111 Setting/Changing a Fle xible Button’ s Function 1. Press #9876 to enter User Programming Mode. 2. Press Hold . 3. Press the Flexible Button to set or change. 4. Enter the Flexible Button Code (see T able 12 ), plus any optional pa rame ters. 5. Press the same[...]

  • Page 126

    User Pr ogramming One T ouc h Buttons 112 Strata CIX and CTX IPT/DKT T elephone 08/05 One T ouc h Buttons One T ouch buttons can be used for storing fre quently used features or dialed numbers, such as Speed Dial numbers (use Speed Dial Code s to stor e additional numbers). One- touch buttons can be preassigned to your te lephone – your System Ad[...]

  • Page 127

    User Pr ogramming One T ouch Buttons Strata CIX and CTX IPT/DKT T elephone 08/05 113 Example of Special Character Us age T o create a One T ouch for Park and Pag e under one button , program the following sequence un de r the One T ouch bu tton .  CNF #33***HOLD FB1 #30 CNF – puts the caller on hold and gets new dial tone. #33 – code to park[...]

  • Page 128

    User Pr ogramming F eature Codes 114 Strata CIX and CTX IPT/DKT T elephone 08/05 Feature Codes Feature Access Codes are entered as a sequence on your telephone to use a particular feature. For an example of Call Forward, see “Call Forward Examples” on page 44 . T able 14 Featur e Access Codes Feature Feature Access Code Sequences 1 Account Code[...]

  • Page 129

    User Pr ogramming F eature Codes Strata CIX and CTX IPT/DKT T elephone 08/05 115 All Call P age, Group P age and/or External P age Pic k up of page Ext. b utton + #5#36 + P age Zone No . (01~08) #5#5 + Ext. No . of another p hone being pa ged. Call Pi c kup for calls o n Hold Local Pic kup (call held on this phone) Ext. button + #5#7 1 Remote Pic k[...]

  • Page 130

    User Pr ogramming F eature Codes 116 Strata CIX and CTX IPT/DKT T elephone 08/05 Retr iev e a received M W Ext. b utton + #408 Activ ate MW at another Station without Ringi ng #63 + Ext. no. (where you want to light the MW LED) Cancel MW at another Station without Ringi ng #64 + Ext. no . (where you want to tu rn off the MW LED) Messaging - Advisor[...]

  • Page 131

    User Pr ogramming F eature Codes Strata CIX and CTX IPT/DKT T elephone 08/05 117 Speed Dial (Sto ring an SD number) Station 2 #6 6 + nnn + Phone No . 3 + # nnn = 100~199 SD bin numbers System 2 #66 + nnn + Phone No . 3 + # nnn = 200~999 SD bin numbers Speed Dial (D ialing a s tored S D number ) Station 2 Spdial 4 + nnn nnn = 100~199 Statio n SD bin[...]

  • Page 132

    User Pr ogramming LED Indicator Details 118 Strata CIX and CTX IPT/DKT T elephone 08/05 LED Indicator Details Each line and feature button has a LED next to it which indicates the status of the line or feature associ ated with the button. Line LEDs light red or green an d flash at varying rates to indicate call status (see Ta b l e 1 5 ). T able 15[...]

  • Page 133

    Strata CIX and CTX IPT/DKT T elephone 08/05 119 ADM/DSS Console 7 This chapter provides an overview of the following two optional units and describ es the features, buttons and associated LEDs. It describes the various models for the following two types of units. • Digital Add-on Module (DADM) – adds 20 line/feature buttons to digital telephone[...]

  • Page 134

    ADM/DSS Console ADM 120 Strata CIX and CTX IPT/DKT T elephone 08/05 ADM Digital add-on M odules (DADM) can be connected to 3000-, IP T , and 2000-series telephones to provid e additional button s . Certain models are not interchangeable. The DADM3120 works with the DKT3000-s eries telephones and the IPT1020-SD. The DADM3020 works with 3000-series t[...]

  • Page 135

    ADM/DSS Console DSS Console Strata CIX and CTX IPT/DKT T elephone 08/05 121 DSS Console The Direct S tation Selection (DS S) console operates alongside an IP or digital teleph one to provide 60 additional buttons. The DKT3000-series telephones requires a 3000- series DSS; the 2000-series telephone requires a 2000-series DSS. A DDSS3060 example is s[...]

  • Page 136

    ADM/DSS Console DSS Console 122 Strata CIX and CTX IPT/DKT T elephone 08/05 Calling a Station  T o call a station’ s extension from either a DSS console or a DADM, press the DSS associated with the station. A station call with a DSS button can be made on-ho ok or of f-hoo k, and with V oice First or T one signaling. After pressing the button, [...]

  • Page 137

    ADM/DSS Console DSS Console Strata CIX and CTX IPT/DKT T elephone 08/05 123 Call T ransf er with Camp-on Y ou can transfer a call to a busy station from either a DSS console or an DADM. Use the DSS to transfer the call, even though the DSS LED associated with the station you are “transferring to” is red.  T o transfe r call to a busy station[...]

  • Page 138

    ADM/DSS Console DSS Console 124 Strata CIX and CTX IPT/DKT T elephone 08/05 Pa g i n g Y ou can make an announcement page to a group of tele phone sp eakers selected in system programming with All Call P age on the DSS console. SD (if programmed) on either the DSS console or the DADM can be used for page announcements. See “All Call Page” on pa[...]

  • Page 139

    Strata CIX and CTX IPT/DKT T elephone 08/05 125 Centre x Application A Y our system may be equipp ed with the Centrex Applicatio n, which enhances it s feature capability when installed behind a Centrex or PBX syst em. Y our telephone may have access to one or more of the enhanced Centrex features listed below : Fle xib le Directory Numbering A sta[...]

  • Page 140

    Centrex Application Dela yed Ringing 126 Strata CIX and CTX IPT/DKT T elephone 08/05 Dela yed Ringing Outside line or Centrex line(s) can be progra mmed for a 12-secon d an d/or 24-second ring delay at stations to permit alternate answering cond itions. Answer the line when your telephone is ring ing .[...]

  • Page 141

    Strata CIX and CTX IPT/DKT T elephone 08/05 127 Button Labels B All Flexible Buttons must be programmed fo r you r telephone in sy stem prog ramming and vary for individ ual telephones. If a button does not appear on your display or telephone keystrip label, see your Syst em Administrator fo r button assignme nts. The button labels in Ta b l e 1 6 [...]

  • Page 142

    Button Labe ls Dela yed Ringing 128 Strata CIX and CTX IPT/DKT T elephone 08/05 Call F rwd No Ans wer Call Forw ard-No Answer – Press to forward calls to another station or voice mail device when your station is not answered after 8~60 seconds (set at your station). Call F rwd Exter nal Call Forwar d-Extern al – Press to forward Private or DID [...]

  • Page 143

    Button Labels Dela yed Ringing Strata CIX and CTX IPT/DKT T elephone 08/05 129 Privac y Release Privacy Release — Press to release pr ivacy on common outside line b uttons, enabling other station users to enter your con v ersati ons on those buttons . Privacy release does not apply to common e xtension buttons which are alwa ys pr ivate . Progr a[...]

  • Page 144

    Button Labe ls Dela yed Ringing 130 Strata CIX and CTX IPT/DKT T elephone 08/05[...]

  • Page 145

    Strata CIX and CTX IPT/DKT T elephone 08/05 131 FeatureFle x Interactions C The following table shows how the FeatureF lex Applications interact with other FeatureFlex Applications and some CIX features. Alarm Cloc k Screen Call Call Return Call Monitor One Number Access Alar m Clock OK OK OK OK Screen Call OK OK OK See No te 1 Call Retur n OK OK O[...]

  • Page 146

    FeatureFle x Intera ctions Dela yed Ringing 132 Strata CIX and CTX IPT/DKT T elephone 08/05 Notes: 1. Call Screen and One Number Access (ONA ) shou ld not be assigned to the same phone. If a phone has ONA registered, and one of its destinat ion s has Screen Call registered, then when a call is routed by ONA to that destination , the call simply rin[...]

  • Page 147

    Strata CIX and CTX IPT/DKT T elephone 08/05 133 Inde x A abandoned call numbers (see Call History), 48 about this book conventions, ix how to use this guide, ix organization, vii related documents, x access codes, 67 , 68 , 111 , 114 account codes, 35 , 111 , 114 calls, 35 forced, 35 verified/non-verified, 35 add-on modu le ⁄ DSS console, 119 adv[...]

  • Page 148

    Index D ~ F 134 Strata CIX and CTX IPT/DKT T elephone 08/05 call park, 114 orbits, 48 call pickup, 50 , 111 , 114 held calls, 11 5 call recording, 78 call transfer, 19 call waiting, 53 , 63 centrex application, 125 feature buttons, 125 class of service override, 64 CO line call transfer, 19 CO line buttons, 13 CO line queuing, 54 conference calls, [...]

  • Page 149

    Inde x G ~ O Strata CIX and CTX IPT/DKT T elephone 08/05 135 G group line button , 13 group pi ckup, 50 H handset calling, 15 handsfree answ erback, 16 hold, 25 line hold, 19 , 49 hot dialing, 14 , 15 I IADM, 1 indicators LED, 118 internal directory, 86 , 105 IPT1020-SD, 59 IPT2008-SDL alphanumeric dial pad, 90 buttons, 82 idle display, 83 name sto[...]

  • Page 150

    Index P ~ T 136 Strata CIX and CTX IPT/DKT T elephone 08/05 call forward (DSS), 124 class of service, 64 do not disturb, 62 executive, 63 privacy, 64 travelling class, 11 7 override calls, 62 P paging, 50 , 124 access codes, 111 , 116 park, 114 park in orbit, 49 park in orbit, 49 personal speed dial, 68 , 86 , 105 pickup, 50 pick up group calls, 50[...]

  • Page 151

    Inde x U ~ W Strata CIX and CTX IPT/DKT T elephone 08/05 137 U user programming, 109 , 111 , 117 V voice first signaling, 14 voice mail access codes, 117 call record, 78 conference, 22 direct transfer, 72 volume control, 117 , 118 voluntary acco unt codes (verified/non- verified), 36 W Web accessing the web, 89 alphanumeric dial pad, 90 application[...]