Toshiba R30-A manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Toshiba R30-A. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Toshiba R30-A ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Toshiba R30-A décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Toshiba R30-A devrait contenir:
- informations sur les caractéristiques techniques du dispositif Toshiba R30-A
- nom du fabricant et année de fabrication Toshiba R30-A
- instructions d'utilisation, de réglage et d’entretien de l'équipement Toshiba R30-A
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Toshiba R30-A ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Toshiba R30-A et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Toshiba en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Toshiba R30-A, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Toshiba R30-A, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Toshiba R30-A. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    GMAD00372010 11/13 If you need assistance: T echnical support is available online at T oshiba’ s W eb site at support.tosh iba.com . At this W eb site, you will find answers for many commonly asked tec hnical questions plus many downloadable software drivers, BIOS upda tes, and ot her downloads. For mor e informatio n, see “If Something Goes Wr[...]

  • Page 2

    2 5.375 x 8.375 ver 2.3 Handling the cord on this prod uct will expose you to lead, a chemical known to the State of Ca lifornia to cause birth defects or other reproductive harm. W ash hands after han dling . For the state of Ca lifornia only . Model: Por té gé ® R30 - A Series Recordable and/or ReWritable Drive(s) and Associated Software W arr[...]

  • Page 3

    3 5.375 x 8.375 ver 2.3 Protection of Stored Data For your important data, please make periodic back-up cop ies of all the data stored on th e hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF YOUR DA T A IS AL T ERED OR LOST DUE TO ANY TR OUBLE, F AILURE OR MALFUNCTION OF THE HARD DIS[...]

  • Page 4

    4 5.375 x 8.375 ver 2.3 FCC Notice “Declarati on of Conformity Information” This equipment has be en tested an d found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits ar e designed to pr ovide reasonable pr otection against harmful interference in a residential installation. This equipm[...]

  • Page 5

    5 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology Interoperability Bluetooth ® modules ar e designed to be interoperable with any product with Bluetooth wireless technolo gy that is based on Frequency Hopping Spr ead Spectru m (FHSS) radio techno logy , and is compliant to: ❖ Bluetooth Specification as de fined and appr oved by The Bluet[...]

  • Page 6

    6 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electr omagnetic ener gy . The level of ener gy emitted by devices with Bluetooth wireless technolo gy however is much less than the el ectr omagnetic ener gy emitted by wirel[...]

  • Page 7

    7 5.375 x 8.375 ver 2.3 Wireless Interoperability Wireless LAN pr oducts ar e designed to be interoperable with any wireless LAN pr oduct that is ba sed on Direct Sequence Spr ead Spectrum (DSS S) radio techno logy , and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Elec[...]

  • Page 8

    8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health Wireless LAN products, like other ra dio devices, emit radio frequency electromagnetic ener gy . The level of energy emitted by Wirele ss LAN devices however is far much less than the electr omagnetic ener gy emitted by wireless devices lik e for example mobile phones. Because Wireless LAN pr od[...]

  • Page 9

    9 5.375 x 8.375 ver 2.3 Optical Disc Drive Safety Instructions This section is only applicabl e if your sys tem has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT . T o use this model pr operly , read th e User’ s Guide carefully an d keep it for your future refe re nc e. Never attempt t[...]

  • Page 10

    10 5.375 x 8.375 ver 2.3 Operation is subject to the followi ng two conditions: (1) this device may not cause interference , and (2) this device must accept any interferenc e, including interference that may cause undesir ed operation of this device. L ’ utilisation de ce dispositif es t soumis aux deu x conditions suivantes: (1) il ne doit pas p[...]

  • Page 11

    11 5.375 x 8.375 ver 2.3 Regulatory statements This product complies with any man datory product specification in any country/region whe re the pr oduct is so ld. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this pr oduct conforms to the following Standards: This product is carrying the CE[...]

  • Page 12

    12 5.375 x 8.375 ver 2.3 In the European Union, these symbols indicate that when the last end user wishes to discar d this product, it must be sent to appropr iate facilities for recovery and r ecyclin g. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the ini[...]

  • Page 13

    13 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance w ith European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current c h[...]

  • Page 14

    14 5.375 x 8.375 ver 2.3 listed above, the user must cease operating the Wireless LAN at that location and consult the local te chnical support staff responsib le for the wireless network. ❖ The 5 GHz T urbo mode feature is not allowed for operation in any European Comm unity country . ❖ This device must not be oper ated in ad- hoc mode using c[...]

  • Page 15

    15 5.375 x 8.375 ver 2.3 Using this Equi pment in Japan In Japan, the frequency bandwidt h of 2,400 MHz to 2,483.5 MHz for second g eneratio n low-powe r data communication sy stems such as this equipment overlaps that of mo bile object iden tification systems (premises radio station and speci fied low-power radio station). 1. Sticker Please put th[...]

  • Page 16

    16 5.375 x 8.375 ver 2.3 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a fr equency bandwi dth from 2 ,400 MHz to 2,483.5 MHz. 3. TOSHIBA Dir ect PC Monday – Friday: 10:00 – 17:00 T oll Free T el: 0120-15-1048 Direct Dial : 03-3457-4850 Fax: 03-3457-4868 VCCI Class[...]

  • Page 17

    17 5.375 x 8.375 ver 2.3 Export Administration Regulation This document contains technical da ta that may be contr olled under the U.S. Export Administration Re gulations, and may b e subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly , in contravention of the U.S. Export Administration Re[...]

  • Page 18

    18 5.375 x 8.375 ver 2.3 T rademarks Portégé and eco Utility ar e either register ed trademarks or trademarks of T oshiba America I nformation Systems, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either register ed trademarks or trademarks of Adobe Sy stems Incorporat ed in the United States and/or other countries. Blu-ray and Blu-r[...]

  • Page 19

    19 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promotes the efficient use of r esources by working to achieve our zer o-waste- to-landfill goal at all o ur production si tes. In addition to our existing waste reduction and r ecycling po licies, T oshiba is strongly committed to red[...]

  • Page 20

    20 5.375 x 8.375 v er 2.3 Contents Introduction ............................................. ................ 26 This guide ...................................... ...................... 28 Safety icons ............................................. ............ 29 Other icons used ...................... ...................... 29 Your computer’s f[...]

  • Page 21

    21 Contents 5.375 x 8.375 v er 2.3 Check list ...................................................... . 36 Precautions ................................................... . 37 Important information on your computer’s cooling fan................................................ 39 Setting up your computer .................................... 39 Conn[...]

  • Page 22

    22 Contents 5.375 x 8.375 v er 2.3 Adjusting the quality of the external display ................................... ................... 75 Customizing your computer’s settings ................ 76 Caring for your computer ..................................... 76 Cleaning the computer .................................. 76 Moving the computer .....[...]

  • Page 23

    23 Contents 5.375 x 8.375 v er 2.3 Determining remaining battery power ............ 95 What to do when the main battery runs low ................................................ ............ 96 Setting battery notifications ........................... 96 Conserving battery power ............................. 97 Power Plans .........................[...]

  • Page 24

    24 Contents 5.375 x 8.375 v er 2.3 Chapter 5: Utilities . .............................. ................. 120 eco Utility ® ........................................................ 121 Password Utility ................................................. 122 Using a supervisor password ............... ....... 122 Using a user password ..............[...]

  • Page 25

    25 Contents 5.375 x 8.375 v er 2.3 Disk or storage drive problems .......................... 153 Error-checking ............................................. 153 Optical disc drive problems ............................... 155 Sound system problems .................................... 156 ExpressCard ® problems .......................... ..........[...]

  • Page 26

    26 Introduction W elcome to the world of powerfu l, portable, multimedia computing. With y our T oshiba co mputer , your work and entertainmen t can accompa ny you wherever you go. Y our computer is ENERGY ST AR ® qualified. T oshiba is a partner in th e Envir onmental Pr otection Agency’ s (EP A) ENERGY ST AR ® Program and has designed this co[...]

  • Page 27

    27 Introduction 5.375 x 8.375 ver 2.3 When considering addition s to your ho me office, purchase products that have ear ned the EN ERGY ST AR ® for all your equipment nee ds, which ca n save you money , save en ergy , and help pr otect the c limate. Visit http://www .energystar .gov or http://www .energystar .g ov/powerman agement for more informa[...]

  • Page 28

    28 Introduction This guide 5.375 x 8.375 ver 2.3 The pr oduct specifications an d configuration information are designed for a product Ser ies. Y our particular model may not have all the feat ures and specifications listed or illustrated. For more detail ed information about the features and specifications o n your particula r model, please visit [...]

  • Page 29

    29 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual c ontains safet y instructions that must be observed to avoid po tential hazards that coul d result in personal injuries, damag e to your equip ment, or loss of data. These safet y cautions h ave been classifie d according to the seriousness of the r isk, and icon s highlig[...]

  • Page 30

    30 Introduction Documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are designed to acc ommodate all possible configuratio ns for an en tire product Ser ies. Y our select model may not have all th e featur es and specificat ions corresponding to a ll of the icon s or switches shown on t he co[...]

  • Page 31

    31 Chapter 1 Getting Started This chapter provides tips for using your comput er effectively , summarizes how to connect componen ts, and explains what to do the first time you use yo ur computer . Please read the safety ins tru ction information on the Quick Start docume nt (that shipped with yo ur computer) car efully and make sure you fully unde[...]

  • Page 32

    32 Getting Started Selecting a place to work ❖ Equipment t hat genera tes a strong electromagnetic field , such as stereo speak ers (other t han speakers that are connected to the computer) or speakerphon es. ❖ Rapid changes in temper ature or humidity and sources of temperature change such as ai r conditioner ve nts or heaters. ❖ Extreme hea[...]

  • Page 33

    33 Getting Started Selecting a place to work ❖ When typing, k eep your wrists straig ht and try no t to rest your wr ists on the not ebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports o r the desk surfa ce. ❖ The notebook display should be tilt ed so that the image on the screen is clear . ❖[...]

  • Page 34

    34 Getting Started Selecting a place to work ❖ When using a n otebook for lo ng hours, it may be more comfortable to do ck the note book and use an exter nal keyboard, mouse and monitor . ❖ The keyboa rd and mouse (or trackball) sho uld be cl ose to your el bow level. ❖ The mouse sho uld be next to the k eyboard to avoid a reach. If you have [...]

  • Page 35

    35 Getting Started Selecting a place to work T aking breaks and varying tasks ❖ Change the wa y you work s o that you are not stuck in the same postu re for long periods of time. Some peop le find it comfortable to occasi onally stand while using the notebook. T o do this prop erly , the no tebook needs to be on an elevated s urface. Make sure yo[...]

  • Page 36

    36 Getting Started Selecting a place to work Seeking additional help Follow the advice fr om your employ er’ s company heal th and safety staff. Contact them if you n eed assistanc e making adjustment to your workstat ion or adjus ting the lighting. Again, if you expe rience pe rsistent or r ecurr ent pain, ac he, numbness, bur ning, or st iffnes[...]

  • Page 37

    37 Getting Started Selecting a place to work Precautions Y our compute r is designed t o provide optimum safety and ease of use, and to withstan d the rigors of travel. Y ou should observe cer tain precaution s to furthe r reduce the risk of personal injury or damage to t he computer . ❖ Avoid prolonged ph ysical contact with the unde rside or su[...]

  • Page 38

    38 Getting Started Selecting a place to work Consider us ing a hard computer insulating pad or similarly suitable hard insula ting material when using a computer on your lap. Never place a h eavy object on the computer an d be careful not to drop a heavy object onto the compu ter . It could damage th e computer o r cause syste m failure. ❖ Never [...]

  • Page 39

    39 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer . Always make sure your computer and AC adaptor have adequate ventilatio n and are protected from overheating when the power is tur ned on or when a[...]

  • Page 40

    40 Getting Started Connecting to a power source T o use ext ernal power or to ch arge the battery you must attach the AC a daptor . See “Connecting to a powe r sourc e” on page 4 0 . Please handle yo ur computer carefully to avoid scratching or damaging th e surface. Connecting to a power source Y our computer r equir es power to operate. Use t[...]

  • Page 41

    41 Getting Started Connecting to a power source (Sample Illustration) Power cord/cable and AC adaptor T o connect AC po wer to the computer: 1 Connect th e power cord/cable to the AC ad aptor . (Sample Illust ration) Connectin g the power cor d/cable to th e AC adaptor Handling the cord on this pr oduct will expose you to lead, a chem ical know n t[...]

  • Page 42

    42 Getting Started Charging the main battery 3 Connect the po wer cord/cable to a live electrical outlet. The AC power lig ht on the indicator panel glows white. Never attempt to conn ect or disconnect a powe r plug with wet hands. Failur e to follow this instruction could result in an electric shock, possibly resulting in serious injury . The comp[...]

  • Page 43

    43 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to tur n it on and begin using it, see “Exploring Y our Computer’ s Featur es” on page 106 . When opening or closing th e display panel, place one hand on the palm r est to hold th e computer in place a nd use the o[...]

  • Page 44

    44 Getting Started Registering your computer with T oshiba Setting up your software When you tur n on the computer for the firs t time, do not turn off the power again until the o perating system has loaded completel y . The names of windows displayed, and the order in which windows appear , may vary according to your software setup choices. The fi[...]

  • Page 45

    45 Getting Started T o Shut down your computer T o Shut down your computer 1 From the Start or Deskto p screen, move your pointer to the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm. Pressing the power bu tton before shutting down the Windows ® op[...]

  • Page 46

    46 Getting Started T o Restart your computer T o Restart your computer 1 From the Start or Deskto p screen, move your pointer to the upper -ri ght corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm. 3 In the lower r ight of the scr een click or t ouch the Power () i c[...]

  • Page 47

    47 Getting Started Adding optional external devices 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Imag e) Sleep 4 Highlight Sleep , and then click or touc h the Sleep option. Sleep mode saves the current state o f the com puter to memory so that, wh en you re start the compute r , you can continue work ing from[...]

  • Page 48

    48 Getting Started Adding memory (optional) Adding memory (optional) HINT : T o purchase additional me mory modules, se e the accessor ies information packaged with your system o r visit accessories.toshiba.com . Y ou r c o m p u t er comes with enough me mory to run mo st of today’ s popular applications. Y ou may want to increase the computer?[...]

  • Page 49

    49 Getting Started Adding memory (optional) T o avoid damaging th e computer’ s screws, use a s mall Phillips screwdr iver that is in good condition. Installing a memory module with the computer’ s power on may damage the compu ter , the module, or both. The computer has two memory slots— Slot A and Slot B. Y ou can install one or two memor y[...]

  • Page 50

    50 Getting Started Adding memory (optional) 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key , and then click or touc h the Shut down option. The computer c loses all open applica tions, shuts down the operating s ystem, and the n turn s off. 5 Unp[...]

  • Page 51

    51 Getting Started Adding memory (optional) 8 Using a small Phillips screwdriver , loosen the captive screw(s) that secure the memory module slot cover . 9 Remove the memory module slot cover . 10 Place the screw(s) and the c over in a s afe place so that you can retrieve them later . Static electricity can damage the memory module. Before you hand[...]

  • Page 52

    52 Getting Started Adding memory (optional) 13 Pick up the memo ry module by its side s, avoiding any contact with it s connector . Position the module toward the socket, aligning the connector ’ s notch with t he matching key in the sock et. (Sample Illustration) Aligning the memory module with the socket 14 Firmly pre ss the memory modu le into[...]

  • Page 53

    53 Getting Started Adding memory (optional) (Sample Illustration) Pressing down on the memory module Do not force the memory module into posit ion. The memory module should be co mpletely inserted into the socket and level when secu red in place. (Sample Illustration) Inserting th e memory module into the slot For this model, Slo t A is the bottom [...]

  • Page 54

    54 Getting Started Removing a memory module Always make sur e your computer and AC adaptor have adequate ventilation and ar e pr otected fr om overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ Never cover your computer [...]

  • Page 55

    55 Getting Started Removing a memory module Do not try to remove a memory module with the computer turned on. Y ou can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hiber nation mode. T he computer could hang up the next time yo u turn it on and data in memory will be lost. In either of[...]

  • Page 56

    56 Getting Started Removing a memory module Always make sure your computer and AC adaptor have adequate ventilatio n and are protected from overheating when the power is tur ned on or when an AC adaptor is connected to a powe r outlet (even if your computer is in Sleep mode). In this condition, observe the following : ❖ Never cover your computer [...]

  • Page 57

    57 Getting Started Recover ing the Internal Storage Dr ive From time to time, Wind ows ® will display a pop-up that says, “Do you want to allow the follow ing program to make change s to this co mputer?” Th is is a security featur e to pr event pr ograms or people fr om doing th ings on your comput er without y our permissio n. If you were try[...]

  • Page 58

    58 Getting Started Recovering the Inter nal Storage Drive A recovery image of you r computer is sto red on the inter nal storage dr ive, and th e image can be r estor ed by running t he recovery utilities dir ectly from your internal storage drive as described in the section s belo w . However , it is strongly recommended that you create r ecovery [...]

  • Page 59

    59 Getting Started Recover ing the Internal Storage Dr ive When you create recovery media, o nly the operatin g system files and drivers orig inally shipped with the computer are backed up to the exter nal media a nd can be re stor ed fr om this media. Any files th at you cr eated are not backed up on the r ecovery media. Y ou will need to separate[...]

  • Page 60

    60 Getting Started Recovering the Inter nal Storage Drive An optional exter nal wr it ab l e optical disc drive must be connected to your computer in order for the DVD option to display in the dialog box. 2 Select DVD or USB Flash from the drop-down lis t, depending on the type of external media you want to use. 3 Check the “Informat ion” are a[...]

  • Page 61

    61 Getting Started Recover ing the Internal Storage Dr ive Restoring from recovery media The recovery process deletes information stored on the internal storage dr ive. Be su re to sav e your work to exter nal media before executing the recovery (see “Backing up your work” on p age 85 ). During the recovery process your computer mus t be connec[...]

  • Page 62

    62 Getting Started Recovering the Inter nal Storage Drive 5 A warning screen appears, stat ing that when the recovery is executed all data on your inter nal storag e drive will be deleted and r ewritten. Click or touch Ye s to continue. 6 Follow the on-scr een instructions to complete the recovery process. When the pr ocess is complete , a message [...]

  • Page 63

    63 Getting Started Recover ing the Internal Storage Dr ive 3 Click or touch Change PC Settings . The PC settings window appea rs. (Sample Imag e) PC settings scr e en 4 Click or touch Update and recovery . 5 Click or touch Recovery . 6 Select Refresh your PC without affecting your files , and click or tou ch Get Started . The “Refr esh you r PC?[...]

  • Page 64

    64 Getting Started Recovering the Inter nal Storage Drive 7 Click or touch the Next button to begin. The “Ready to r efr esh your PC” scr een appear s. (Sample Image) Ready to refr esh your PC screen Y ou will be prompted to r efresh your system. 8 Click or touch the Refresh button. 9 Y our system will restart. The “Refr eshing your PC” win[...]

  • Page 65

    65 Getting Started Recover ing the Internal Storage Dr ive 2 When the Windows ® charms appear c lick or touch the Settings ( ) charm. 3 Click or touch Change PC Settings . The PC settings window appea rs. (Sample Imag e) PC settings scr e en 4 Click or touch Update and recovery . 5 Click or touch Recovery . 6 Select Remove everything and reinstall[...]

  • Page 66

    66 Getting Started Recovering the Inter nal Storage Drive (Sample Image) Do you want to fully clean yo ur driv e? scr een 8 Select one of th e following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 9 Click or touch the Reset button. The “R[...]

  • Page 67

    67 Getting Started Recover ing the Internal Storage Dr ive Installing drivers and applications The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that wer e origin ally bundled with your computer . Y ou must ha ve an Inte rnet connecti on to reinstall applications. T o reinstall dr ivers and applications: 1 Fro[...]

  • Page 68

    68 Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device (Sample Illustration) TOSHIBA Du al Pointing Device buttons AccuPoint ® II pointing device —Moves th e cursor and selects items on the screen. T o move the c ursor , gently push the pointing devic e in the direction you want the cursor to m ove. Push[...]

  • Page 69

    69 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations descr ibed in this section are only suppo rted in certain a pplications, and only on certai n models. Y ou can use the t ouch pad (the small, tou ch-sensitiv e area in front of the keyb oard) and the ad jacent cont rol buttons to: ❖ Move the pointe r on th[...]

  • Page 70

    70 Getting Started Using the touch pad T o: Do the following: Example: Move the on - screen pointer Slide your finge r across the touch pad in the dir ection you want to move the poin ter . T o move the pointer a lon ger distance, slide your finger several times across the touch pad in the prefer red dir ection. (Sample Illustration) Pointer moves [...]

  • Page 71

    71 Getting Started Using the touch pad Scroll vertically Slide two fingers along the r ight edge of the touc h pad in the direc tion you want to scr oll. Repeat to scroll a longer distance. (Sample Illustr ation) V ertical scrolling a ctive area Scroll horizo ntally Slide two fing ers along th e bottom edge of th e touch pad in the direction you wa[...]

  • Page 72

    72 Getting Started Using the touch pad Adjusting touch pad settings While you ar e typing, th e on-scr een pointer may s eem to move or jump around “by itself” to r andom location s on the scr een. The on-scr een pointer may also seem to automatically s elect text, c lick buttons, and a ctivate oth er user interface elements. F or help with the[...]

  • Page 73

    73 Getting Started Using external display devices 2 Connect the de vice’ s video or U SB cable to the port on the computer an d to the device . 3 Connect the de vice’ s power cable to a live electrical outlet (if applicable). 4 T u rn on the ext erna l device (if applicable). Y our computer may automat ically detect the exter nal device. Using [...]

  • Page 74

    74 Getting Started Using external display devices manual that came with the te levision or display de vice for more information. Y our computer should automat ically detect the exter nal display device. Connecting an external monitor or projector Y ou can easily attach an e xternal monitor or proje ctor to yo ur computer if yo u need a larger scree[...]

  • Page 75

    75 Getting Started Using external display devices This cycles th rough the settings in the followin g order (the last two options ar e available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options w indow The ( ) + P keys navigate through th e options without activa[...]

  • Page 76

    76 Getting Started Customizing your computer’ s settings Customizin g your computer’ s settings There are several ways in which you can customize your computer to suit your particular requir ements. Y o u can go into your compu ter settings to make adjustmen ts to your computer to suit yo ur needs. From t he Start or Desktop scr een, move your [...]

  • Page 77

    77 Getting Started Caring for your computer Moving the computer Before moving your computer , even across the room, make sur e all drive act ivity has ended (the internal storage driv e indicator light stops glowing) and all exter nal peripheral cables ar e disconnected. Do not pick up th e computer by its displa y panel or by the back. D oing so c[...]

  • Page 78

    78 Chapter 2 Learning the Basics This chapter giv es some computing tips and provides important information about basic fe atures. Computing tips ❖ Save your work fr equently . Y our work stays in the computer’ s te mporary memory until you save it to the inter nal st orage drive. If the network y ou are using goes do wn and you must restart yo[...]

  • Page 79

    79 Learning the Basics Using the keyboard ❖ Back up your files t o external media on a re gular basis. Label the ba ckup copies clearly and sto re them in a safe place. It is easy to put off backing up be cause it t akes time. However , if your inter nal storage drive suddenly fails, you will lose all the data on it unless you have a separate bac[...]

  • Page 80

    80 Learning the Basics Using the keyboard Function keys The function ke ys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys be cause they execute programmed functions wh en pressed. Used in combination with the Fn key , f unction keys ma rked[...]

  • Page 81

    81 Learning the Basics Using the keyboard Overlay keys The keys with gray numb ers and symb ols on the f ront of them form th e numeric and cursor overlay . This o verlay lets you enter n umeric data or control the curs or as you wo uld using the 10-ke y keypad on a desktop co mputer’ s keyboard. (Sample Illustration) Numer ic and cursor control [...]

  • Page 82

    82 Learning the Basics Backlit keyboard Backlit keyboard (Available on certain models.) Y our keyboard may have a back light illumination featur e. If the keyboard backlight set ting is set to Au to, the backlig ht turns on when you type on the keyb oard and turns off after a certain interva l when you st op typing. Y ou can modify t he time-out in[...]

  • Page 83

    83 Learning the Basics Mouse properties Double-tap — T ap quickly twice to zoom in. For e xample, double-tap a section of a W eb page to zo om in on tha t section. Doub le-tap again t o zoom out. Pinch —In some apps (such as Maps and Ga mes), you can zoom in and out by placing two fing ers on the screen at once and pinching them together (to zo[...]

  • Page 84

    84 Learning the Basics Saving your work Starting an app fr om the Start screen T o Start an a pp on the Start screen, move y our pointe r over the appropriate tile and click or touch to open, or sw ipe your finger to t he left fr om the r ight edge of th e scr een. T o Start an app using the Search function, move your pointer to the upper -r ight c[...]

  • Page 85

    85 Learning the Basics Backing up your work Backing up your work Back up all the files yo u cre a te in case somet hing happens to your computer . Y ou can back up yo ur files to differ ent types of media such as CDs, DVDs, exter nal stora ge media, or to a netwo rk, if availa ble. T o back up se veral files at o ne time, use the Microsoft ® Windo[...]

  • Page 86

    86 Learning the Basics Using the optical disc drive When viewing DVD movies use the DVD Player software that came with your computer . Optical disc drive components The optical disc drive is located on the side of the computer . Y our optical disc drive may look like this: (Sample Illustration) Optical disc drive Drive in-use indicator ligh t —In[...]

  • Page 87

    87 Learning the Basics Using the opti cal disc dr ive Inserting an optical disc T o insert an optical disc into the drive: 1 Make sure the computer is turn ed on. 2 Make sur e the dr ive’ s in-u se indicator light is off. 3 Press the drive’ s eject button. 4 Hold the dis c by its edges an d check that it is free of dust. If the disc is dus ty ,[...]

  • Page 88

    88 Learning the Basics Using the optical disc drive Recording optical media Depending on the configurat ion, your co mputer may come with an optical disc dr ive that allo ws you to: ❖ Play pre-r ecorded and r ecorded optical media. ❖ Read/write data and multi- media files to recordable optical media. For mor e information r egar ding supported [...]

  • Page 89

    89 Learning the Basics T oshiba’ s online r esources 2 Pull the tray out until it is fu lly open, remove the disc, and place it in its protective cover . 3 Gently press the tr ay in to close it. Removing a disc with the computer off T o remove a disc with the computer tur ned off: 1 Insert a slen der object, su ch as a stra ightened paper clip, i[...]

  • Page 90

    90 Chapter 3 Mobile Computing This chapter covers all aspe cts of using your computer while traveling. T oshiba’ s energy-saver design Y our computer en ters a low-power su spension mode when it is not being use d, thereby conserving energy and saving money in the process. It has a numbe r of other features that enhance its energy efficiency . Ma[...]

  • Page 91

    91 Mobile Computing Running the computer on battery power Battery Notice Battery life r ating is for compar ison purpos es only , and does not indicate th e battery life tha t will be obtained by any individual user . Actual battery life may vary considerably from specifications depe nding on pr oduct model, configuration, applic ations, power mana[...]

  • Page 92

    92 Mobile Computing Charging batteries The RTC battery powe rs the RTC memory th at stores your system configur ation setting s and the current time and date information. It main tains this informatio n for up to a month while the computer is tu rned off. TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer i[...]

  • Page 93

    93 Mobile Computing Charging batter ies TECHNICAL NOTE : The rechar ging of th e battery may not occur wh en your com puter is using all of the powe r provided by the AC adaptor to r un applications, fe atures, and devices. Y our computer 's Power Options utilit y can be used to selec t a power leve l setting th at reduces the power requir ed [...]

  • Page 94

    94 Mobile Computing Monitoring battery power Depending on your system, the RTC battery may only charge while the computer is tu rne d on. T o rechar ge the RTC battery , plug the computer int o a live electrical outlet and leave the computer powered on for 24 hours. It is seldom ne cessary to c harge the RTC battery because it charges while the co [...]

  • Page 95

    95 Mobile Computing Monitoring battery power HINT : Be car eful not to confu se the battery lig ht ( )/power light ( ), and the power button light. When the power light o r power button light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command). (Sample Illustration) Power and battery ligh [...]

  • Page 96

    96 Mobile Computing Monitoring battery power TECHNICAL NOTE: T he computer drain s the battery faster at low temperatur es. Check your r emaining char ge frequently if you are working in te mperatures below 50 degr ees Fahr enheit. The computer c alculates the remaining battery charge based on your current rate of power use an d other factors suc h[...]

  • Page 97

    97 Mobile Computing Monitoring battery power 4 Click or touch Change advanced power settings . The Advance d settings tab of the Po wer Option s window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configur e the alarm settings to suit yo ur needs. Conserving [...]

  • Page 98

    98 Mobile Computing Monitoring battery power These power -saving options con trol the way in which the computer is co nfigured. By using the m, you can inc rease the length of time you can use the computer before you need to rechar ge the battery . Microsoft ® has combined these options into preset Power Plans. Using one of these po wer plans lets[...]

  • Page 99

    99 Mobile Computing Using the eco power plan T o edit a plan or to edit adva nced settings, continue to the following steps. 5 Click or touch Change plan settings to choose t he plan you want to edit. This scre en allows you to cha nge basic settings. 6 Click or touch Change advanced power settings to access settin gs for batter y notification leve[...]

  • Page 100

    100 Mobile Computing Changing the main battery Changing the main battery When your main battery has ru n out of power , you have two options: p lug in the AC a daptor or install a cha r ged batt ery . Never short cir cuit the batt ery pack by either accidentally or intention ally bringing the b attery termin als in contac t with another condu ctive[...]

  • Page 101

    101 Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlo cked position. (Sample Illustration) Unlock ing the battery release lock 6 Slide and hold the battery release latc h to release the battery . 7 Pull the discharged battery out of the computer . (Sample Illustration) Removing the ba ttery If the battery is le[...]

  • Page 102

    102 Mobile Computing Changing the main battery Inserting a charged battery T o insert a batt ery: 1 Wipe the termin als of the ch ar ged battery wit h a clean cloth to ensure a good connectio n. 2 Insert the char ged battery into the slot until the latch clicks. The battery pack has be en designed so that you ca nnot install it with reverse polarit[...]

  • Page 103

    103 Mobile Computing T aking car e of your battery T aking care of your battery The followi ng sections offer tips on how t o take ca re of your battery and prolong its life. Safety precautions Always immediately tur n the power off and disconnect the power cable/cord plug fr om the plug socket and stop using the computer if you observe any of t he[...]

  • Page 104

    104 Mobile Computing T aking car e of your battery Disposing of used batt eries The life of a battery pack depends on usag e. When the battery pack n eeds replacing, the main ba ttery light flash es amber short ly after you have fully recharged the ba ttery . Y ou must d iscar d a batter y if it becomes damaged. Never attempt to disp ose of a batte[...]

  • Page 105

    105 Mobile Computing T raveling tips Notice regar ding CR coin ce ll batteries, applicable to California, U.S.A. only: Perchlorate Material - sp ecial handling may apply . See http://www .dtsc.ca.g ov/hazardouswaste/perchlorate/ T raveling tips The environmental precautions listed in “Sele cting a place to work” on page 31 , also apply while tr[...]

  • Page 106

    106 Chapter 4 Exploring Y our Computer’ s Features In this chapter , you will explor e some of the special features of your comp uter . Exploring the Start screen The Start scr een is the launch ing pad for everythi ng you can do in the Windows ® operating system, providing new an d easy ways to a ccess ever ything from your favorite apps and W [...]

  • Page 107

    107 Exploring Y our Computer’ s Features Exploring the Start scr een For detailed information on th e new functionalit y , r efer to the Windows ® Help and Support. (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system component s, and perform most ot her computing tasks. By moving y[...]

  • Page 108

    108 Exploring Y our Computer’s Features Exploring the desktop T iles Tiles can be acce ssed and launch ed from the Start screen. T ypical Start screen tiles are th e Desktop tile and Mail tile, as well as tiles repr esenting all other applicatio ns downloaded to your system. Exploring the desk top Y ou can use its feat ures to start applicat ions[...]

  • Page 109

    109 Exploring Y our Computer’ s Features Exploring the desktop Icons An icon represents a folder , file, or program that can be quickly activated by double-c licking or touching the icon. Y ou can create a n ew desktop icon for any folde r , file, or prog ram by dragging the element’ s icon fr om its location in a window to the desktop ar ea. Y[...]

  • Page 110

    110 Exploring Y our Computer’s Features Windows ® Store Notification area The notifica tion area displays icons o f tasks or p rograms that run continuously in the background and displays notifications . T o lear n more about each task, position the pointer over the icon for a few moments and a short descr iption of the task ap pears. T ypical t[...]

  • Page 111

    111 Exploring Y our Computer’ s Features Setting up for communications Setting up for communications T o connect to the Inte rnet or to communic ate across telephone line s with another co mputer , you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use t he Inter net ❖ A way[...]

  • Page 112

    112 Exploring Y our Computer’s Features Exploring audio featur es Connecting your computer to a network Y ou can connect yo ur computer to a network t o increase its capabilities and functionality . Accessing a network For specific inf ormation ab out connec ting to the network, consult your netw ork administrator . Many hotels, airports, and off[...]

  • Page 113

    113 Exploring Y our Computer’ s Features Exploring audio features 5 When you have finished recording, click or touc h the Stop Recording button. The Save As dialog box appears. 6 T o save the file, type a file name, and then click or touch Save . Using external speakers or headphones Y our computer is equipped with a full ster eo sound system wit[...]

  • Page 114

    114 Exploring Y our Computer’s Features Using the W eb Camera Using the Web Camera Y our computer may come with a built-in W eb Camera. With this W eb Camera y ou can do the following: ❖ T ake pictures and record videos with you r computer ❖ Chat with othe rs and have t hem see you w hile using instant messaging (IM) programs ❖ Have video c[...]

  • Page 115

    115 Exploring Y our Computer’ s Features Using an ExpressCar d ® Using an ExpressCard ® (Available on certain models.) The ExpressCar d ® slot supports the use of ExpressCard ® media. The slot also supports hot swapping, which allows you to replace one ExpressCard ® with another while the computer is on. Inserting an ExpressCard ® T o locat[...]

  • Page 116

    116 Exploring Y our Computer’s Features Using the Memory card reader Removing an ExpressCard ® 1 If you are not currently on the Desktop, choose the Desktop tile on the Start sc reen, othe rwise skip to step 2 . 2 Prep are th e car d for remov al by clicking on or touchin g the Show hidden icons button ( ), if necessary , in th e notification a [...]

  • Page 117

    117 Exploring Y our Computer’ s Features Using the Memory card r eader Do not us e the Copy Disk func tion for t his type of media. T o copy data from one media to anoth er , use the dr ag- and-dro p featur e of the Windows ® operating system. Inserting memo ry media T o locate yo ur Memory card reader , please refer to your Quick Start documen [...]

  • Page 118

    118 Exploring Y our Computer’s Features Using the expansion port 3 Highlight, and then click or touch the item you would like to eject. If the syste m is unable to pr epar e the media for safe removal, a message will tell you to try again later . If the media can be removed no w , the system displays Safe to Remove Hardware . If the comput er has[...]

  • Page 119

    119 Exploring Y our Computer’ s Features Using the expansion port T o locate yo ur expansion port please refer to your Quick Start docu ment. The expansio n port, locat ed on the botto m of your compu ter , is used to atta ch expansion devi ces such as a Port Replicator (not shipped with yo ur system). A Port Replic ator is an excellent investmen[...]

  • Page 120

    120 Chapter 5 Utilities Y our computer includes several utilities designed to help you to reconfigur e your system to best meet your individu al needs. T ogether , these allow you to ascertain ce rtain system details, set additio nal options, or change default options. These utilities are descr i bed in this chapter . The utilities described in th [...]

  • Page 121

    121 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings from usin g the eco power plan by trac king real-time power consum ption and accumulated savin gs over time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility . 2 Click or touch eco Utility . The eco Utility ® window appears. ([...]

  • Page 122

    122 Utilities Password Utility Password Utility Setting a passw ord lets you walk away f rom your computer while providing additional protection for yo ur files. When you set a passwor d, you must enter the pas sword befo re you can work on your comput er again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor passwo[...]

  • Page 123

    123 Utilities Password Utility T o set a supervisor pass word: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility . 2 Click or touch Password Utility . (Sample Image) Supervisor Passw ord tab 3 Click or touch Supervisor Password . 4 Click or touch Set . 5 Enter your passwo rd, and then enter it ag ain to verify [...]

  • Page 124

    124 Utilities Password Utility Deleting a supervisor password T o delete a supervis or password: 1 T o access Supervisor Passwor d from th e Start scr een begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d. 3 Enter your passwor d, and then click or touch Ver i f y . 4 Click or touch S[...]

  • Page 125

    125 Utilities Password Utility T o register a passwor d for the power -on password functions: 1 T o access Use r Password from the Start screen begin typing Password Utility . 2 Click or touch Password Utility . 3 Click or touch User Password . (Sample Image) User Pas sword tab 4 Click or touch Set . 5 Enter your passwo rd, and then enter it ag ain[...]

  • Page 126

    126 Utilities Password Utility Deleting a user password T o cancel th e power - on password function: 1 T o access User Passw ord fr om the Start screen begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d. 3 Enter your passwor d, and then click or touch Ver i f y . 4 Click or touch Del[...]

  • Page 127

    127 Utilities System Settings System Settings System Settings is the TOSH IBA configu ration management tool available thr ough th e Windows ® operating system. T o access it: 1 T o access Syst em Settings from the Star t screen begin typing System Settings . 2 Click or touch System Settings . The System Settin gs screen appears. (Sample Image) Sy[...]

  • Page 128

    128 Utilities System Settings ❖ Boot Options —Allows you to change the sequence in which your comp uter sear ches the dr ives for the operating system ❖ Boot Priority —Allows you to configure boot pr ior ity settings. ❖ Boot Speed —Reduces the time needed for the BIOS to initialize, using either the Fast or Nor mal settings. ❖ Panel o[...]

  • Page 129

    129 Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is en abled or disabled and sh ows the position of the USB port th at supports th e “USB Sleep and C harge function.” 1 T o access Sleep Utilities from the Start scr een begin typing System Settings . 2 Click or touch System Setti[...]

  • Page 130

    130 Utilities Sleep Utilities ❖ When “USB Sleep and Char ge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the exter nal devices which ar e connected to the compatible ports . However , some external d[...]

  • Page 131

    131 Utilities Sleep Utilities Metal paper clips or hair pins/clips will generate heat if they come in to contact with USB ports. D o not allow USB ports to co me into cont act with meta l products, for example when carrying th e computer in your bag. Enabling/Disabling USB Sleep and Charge This utility can be us ed to enable or di sable the USB Sle[...]

  • Page 132

    132 Utilities Sleep Utilities (Sample Imag e) Sleep and Char ge scre en With certain exter nal devices, the USB Sleep and Charge function may no t work no matter wh ich char ging mode you select. In those cases, disable USB Sleep and Char ge in the utility and turn the computer on to char ge the device, or use a different charging device. NOTE[...]

  • Page 133

    133 Utilities Function Key Function Key The Function option is disabled by default. TOSHIBA Function Ke y enables you to activa te functions by pressing specific keys either si ngly or in combination with Fn. Some functio ns show the toas t notificatio n at the edge of the screen. These settings tur n notif ications ON/O FF . 1 T o access Function [...]

  • Page 134

    134 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator ut ility enables you to create recovery media that can be u sed to return your system to its out-of-box state, if necessary . Fo r detailed informatio n on using the utility to create recovery media, see “Creating recovery media” on page 58 . Service Station [...]

  • Page 135

    135 Utilities TOSHIBA Application Installer TOSHIBA Application Installer Y ou must ha ve an Inte rnet connecti on to reinstall applications. The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that wer e origin ally bundled with your computer . T o reinstall dr ivers and applications: 1 T o access TO SHIBA Appl[...]

  • Page 136

    136 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to r eplace the keyboard-based user pas sword authentication sys tem when booting u p. The fingerprint authentication utility can also be used for user logon. The user’ s fing erprin[...]

  • Page 137

    137 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables l ogon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’ s Wind ows ® user account. When the user a ttempts to log o n again, the u ser’ s fingerpr int is r ead and compar ed [...]

  • Page 138

    138 Utilities Fingerprint Authentication Utility ❖ Clean the reader with a lint-free cloth. Do not u se detergent to clean the reader . ❖ Avoid the following finger con ditions for enr ollment or recognition as they may r esult in fingerprint enr ollment errors or a drop in the fingerprint recognition succes s rate. ❖ Soaked or s wollen finge[...]

  • Page 139

    139 Utilities Fingerprint Authentication Utility Fingerprint read er li mitations ❖ The finger print r eader compares an d analyzes the unique charac teri stics in a fing erprin t. However , ther e may be instan ces where certain u sers are unable to reg ister their fingerpr ints due to insufficient unique characteristics in th eir fingerprints. [...]

  • Page 140

    140 Chapter 6 If Something Goes Wrong Some problems you may encounter when using yo ur computer are relatively easy to identif y and solve. Others may r equire help from yo ur network administ rator or the manufacturer of the softw are pr ogram. This chapter aims to help you so lve many problems by yourself. It cov ers the problems you are most lik[...]

  • Page 141

    141 If Something Goes Wrong Problems when you turn on the computer If you ar e working in a pr ogram tha t suddenly fr eezes, chances are the program has stop ped responding. Y ou can exit the pr ogram withou t shutting down the operating system or closing other pr ograms. T o close a program that has stopped r esponding: 1 Press Ctrl , Alt , and D[...]

  • Page 142

    142 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FA I L U R E / Windows Err or Recovery – Windows did not shut down successfully message. T o continue , select Start Windows normally . This can happen if the c omputer was put into Sleep mode and the battery ha s dischar ged. If you perfor[...]

  • Page 143

    143 If Something Goes Wrong The Windows ® operating system i s not working 3 If your comput er has a removable ba ttery , connect t he AC adaptor to t he computer . Leave the battery out of the computer . T ry tur ning t he computer on again. If the comput er starts norm ally , the batt ery may need char ging, may be depleted, or ma y be defective[...]

  • Page 144

    144 If Something Goes Wrong The Windows ® operating system is not working Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, us e the optio ns in the Startup menu to fix the problem. Using Startup options to[...]

  • Page 145

    145 If Something Goes Wrong The Windows ® operating system i s not working Reset your computer ❖ All of your pers onal files and a pps are re moved ❖ Y our computer set tings are changed back to their defaults For mor e informatio n, see “Reset your PC” on page 64 . Advanced options Choosing this o ption presents yo u with anothe r set of [...]

  • Page 146

    146 If Something Goes Wrong The Windows ® operating system is not working ❖ Enable debugging mode Starts Windows ® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file that lists a ll the drive rs that ar e installed during startup ❖ Enable Safe Mode Starts Windows ® with a minimal s et of drivers and services. If th e [...]

  • Page 147

    147 If Something Goes Wrong Fixing a problem with Device Mana ger My browser cannot find a site I bookmarked. The W orld Wide W eb is con stantly changing . A site you bookmarked yesterday may not be available toda y or its server may be down f or temporary r epair . T ry again later . The Windows ® operating system can help you If the operating s[...]

  • Page 148

    148 If Something Goes Wrong Memory problems Checking device properties Device Manager provid es a way to view the pr operties of a device. Properties include t he name of th e manufacturer , the type of device, t he drivers installed, and the system resources assigned to the device. T o check a de vice’ s properties: 1 From the Start screen, type[...]

  • Page 149

    149 If Something Goes Wrong Memory problems 2 When the Windows ® charms appear , click or touc h the Settings ( ) charm. 3 In the lower r ight of the scr een click or t ouch the Power () i c o n . (Sample Image) Shut down 4 While holding the Shift key , clic k or touch the Shut down option. The computer c loses all open applica tions, shuts do wn [...]

  • Page 150

    150 If Something Goes Wrong Power and the batter ies Power and the batteries Y our computer re ceives its po wer thr ough the AC adaptor and power cor d/cable or from the syste m batter ies (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC ad aptor or power cord/cable will neither power th e comp[...]

  • Page 151

    151 If Something Goes Wrong Keyboard pr oblems The battery appears not to power th e computer for as long as it usually does. If you fr equently r epeat sh allow char ge and dischar ge, the battery meter may become inaccu rate. Let the battery discharge completely , then try charging it again. Check the power option s via your Power Plans (see “P[...]

  • Page 152

    152 If Something Goes Wrong Display problems HINT : Pressing the Fn + F5 key several times will advance you through the d isplay opti ons. If you are using an exter nal monito r: ❖ Check that the monito r is turn ed on. ❖ Check that th e monitor’ s pow er cord/cable is firmly plugged into a working powe r outlet. ❖ Check that the cable con [...]

  • Page 153

    153 If Something Goes Wrong Disk or storage drive pr oblems ❖ Project to a second screen ❖ Adjust ClearT ype text 4 Click or touch OK . The display mode is set to Simultaneous and the external display device do es not work. Make sure the external monit or is capable of displaying at resolu tions of 1280 x 800 or higher . Devices that d o not su[...]

  • Page 154

    154 If Something Goes Wrong Disk or storage drive pr oblems 3 Right-click or tou ch the drive you wish to check. (Sample Image) Clicking on or touching the drive 4 In the pop-up men u, click or tou ch Properties . The dr ive’ s Pr operties box appears. 5 Click or touch the To o l s tab. 6 Click or touch the Check button. The Error Checking box ap[...]

  • Page 155

    155 If Something Goes Wrong Optical disc drive problems 4 Click or touch the Optimize button. The system will display the st atus as it optimizes and defragments the dr ive. Y our data files are damaged or corrupted. Refer to your softwar e document ation for file recove ry proc edur es. Many softwa re pa ckages automatic ally crea te backup files.[...]

  • Page 156

    156 If Something Goes Wrong Sound system pr oblems If you need to remove a disc and canno t turn on the computer (for ex ample, if the battery is co mpletely dischar g ed), use a narr ow object, such as a straightened paper clip, to pr ess the manual ejec t button. This butt on is in the small hole next to the o ptical disc drive eject button on th[...]

  • Page 157

    157 If Something Goes Wrong ExpressCar d ® problems ExpressCard ® problems (Available on certain models.) ExpressCar ds ® include many types of devices, such as a removable hard disk, additional memory , or a pa ger . Most ExpressCard ® pr oblems occur dur ing installation and setup of n ew cards. If you are having trouble getting o ne or more [...]

  • Page 158

    158 If Something Goes Wrong ExpressCar d ® problem s The computer stops working (hangs) when you insert an ExpressCard ® . 1 If the ExpressCard ® causes the system to hang, ho ld down the ON/OFF but ton until the compute r shuts down (approximately 10 seconds). 2 Restart the co mputer and press the F8 key immediately after pressing t he ON/OF F [...]

  • Page 159

    159 If Something Goes Wrong Printer pr oblems 3 Highlight, and then click or touch the item you would like to eject. The Safe T o Remove Hardwa re message appears. 4 Remove the device. Never swap module s when the co mputer is in Hiberna tion or Sleep mode. This is known as “wa rm swapping” and is n ot supported. For more in formation on Hiber [...]

  • Page 160

    160 If Something Goes Wrong Wireless networking pr oblems Y ou may have conn ected the pr inter while the co mputer is on. Disable Sle ep mode, tur n off the computer , and tur n off the printer . T ur n the printer back on, ma ke sure it is online, and then tur n the computer back on. T ry printing anot her file. For examp le, you could cr eate an[...]

  • Page 161

    161 If Something Goes Wrong Wireless networking pr oblems ❖ V erify that the Se rvice Set Identif ier (SSID), or ne twork name, is correct - i.e., that it match es the SSID assigned to the acces s point you ar e attempting t o connect thr ough. SSIDs ar e case-sens itive. ❖ Check the Windows ® Control Panel's De vice Manage r to verify th[...]

  • Page 162

    162 If Something Goes Wrong DVD operating problems DVD operating problems If you experience a problem playing DVDs, you may be able to fix the pr oblem yourself. For general pr oblems playing a DVD title, try the following steps: 1 V erify that the disc is in a form at that the drive support s. 2 Ensure that the disc is properly inser ted in the dr[...]

  • Page 163

    163 If Something Goes Wrong Develop good computing habits The screen saver runs while you are watching a movie or title. If the screen saver is e nabled, it runs on top of any movie or title you ar e watching. T o disable the scr een saver: 1 Right-click the de sktop and click Personalize in the menu. 2 Click or touch Screen Saver in the lower -rig[...]

  • Page 164

    164 If Something Goes Wrong Develop good computing habits Read the documentation. It is very diffi cult to pr ovide a fail-safe set of steps you can follow every t ime you experience a problem with the computer . Y our ability to solve pr oblems will improve as you learn about how the computer and its softwar e work together . Get familiar with all[...]

  • Page 165

    165 If Something Goes Wrong Develop good computing habits 3 In the left pa ne, click or t ouch System Protection . The System Pr otection tab of th e System Pr operties window appears. 4 Click or touch Configure . 5 Under Restore settings sele ct T urn on System Protection . 6 Click or touch OK . 7 Click or touch Create . 8 In the input fie ld, ent[...]

  • Page 166

    166 If Something Goes Wrong Develop good computing habits 7 V erify that the Res tore point you chose is the corr ect one. If it is not, click or touch Ba ck to return to the prev ious step. 8 Close all programs and save all open files. 9 Click or touch Finish , and then Ye s to b egin the system res t o re . Yo u r W i n d o w s ® operating syste[...]

  • Page 167

    167 If Something Goes Wrong Develop good computing habits For additional Help, w hile in the Window s ® Desktop screen, press the F1 key to launch the Windows ® Help and Support scr een. Sear ch for “back up files.” General tips for installing hardware and software Here are a few tips to help ensure safe and easy in stallation of new hardware[...]

  • Page 168

    168 If Something Goes Wrong Develop good computing habits ❖ Do one installation at a time. If you ha ve several new items to add to y our computer sys tem, install just one at a time, cr eating r estor e points immediately befor e each successive installation. This will make it much easier to determine the or igin of any new pr oblems. For best r[...]

  • Page 169

    169 If Something Goes Wrong If you need further assistance ❖ If you ar e attempti ng to char ge a devi ce without an AC adaptor connect ed to the comput er , the computer 's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in Sleep an d Char ge to enable ch ar ging at[...]

  • Page 170

    170 If Something Goes Wrong Other T oshiba Internet W eb sites Contacting T oshiba T oshiba’ s T echnical Support W eb site For technic al support, or to stay cu rrent on the most recent software and hardware options for y our computer , and for other product informa tion, be su re to regularly check the To s h i b a W e b s i t e a t support.tos[...]

  • Page 171

    171 If Something Goes Wrong T oshiba’ s worldwide offices For mor e information on additi onal T oshiba worldwide locations, please visit: w ww .tos hiba.co.jp/index.htm . Latin America and Caribbean T oshiba Amer ica Information Systems, Inc. 9740 Irvine Boul evard Irvine, California 92618 United State s Mexico T oshiba de México S.A. de C.V . [...]

  • Page 172

    172 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to s et or modify the following system functions: ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switc[...]

  • Page 173

    173 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernati on mode Fn+ This TOSHIBA Function key activat es instant secur ity . The user logon screen will appear and a user with a valid account will ne ed to log back on to gain access to the computer . Fn+ This TOSHIBA Function ke y displays th[...]

  • Page 174

    174 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) Fn+ This TOSHIBA Functio n key cycles through the display options and highlight s the available options. Click, touch, or press ENTER to activate th e selected option. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode optio[...]

  • Page 175

    175 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad Fn+ This T O S H I B A Function ke y decreases the screen brightness. Fn+ This T O S H I B A Function ke y increases the screen brightness. Fn+ This TOSHIBA Function key ena bles/disables the Wi-Fi [...]

  • Page 176

    176 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the cursor control overlay Disabling or enabling the numeric overlay Disabling or enabling the scroll lock V olume Mute Fn+ This TOSHIBA Function key enables/disables the cursor control overlay . Fn+ This TOSHIBA Function key enables/disables the numeric overlay . Fn+ T[...]

  • Page 177

    177 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn+ This TOSHIBA Function key allows you to zoom ou t. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Fu nction key de creases the speaker volume. Fn+ This TOSHIBA Function ke y increases the speaker volume. Fn+ This TOS[...]

  • Page 178

    178 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Y our computer ships with the corr ect power supply f or the country of pur chase. Th is appendix shows the sh apes of the typical AC power c ord/c able connectors for vari ous parts of the world. USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA appro ved NEMK[...]

  • Page 179

    179 Glossary TECHNICAL NOTE: Some feat ures defined in th is glossary may no t be available on you r computer . Acronyms The following acr onyms may a ppear in this User’ s Guide. AC Alternating Current BIOS Basic Input/ Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per seco nd CD Compact Disc CD-ROM Compact Disc Read-Only Memory CD[...]

  • Page 180

    180 Glossary DPI Dots Per Inch DVD Digital V ersatile (or Video) Disc DVD-ROM Digital V ersatile (or Vide o) Disc Read-Only Memory eSA TA external Serial Advanced T echnology Attachment FAT File Allocation T able FCC Federal Communications Commission GB gigabyte GBps gigabytes p er second HDD Hard Disk Dr ive HDMI High-Definition Mult imedia Interf[...]

  • Page 181

    Glossary 181 RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dyn amic Random Access Memory SSD Solid Stat e Drive TFT Thin Film T ransistor USB Universal Serial Bus URL Uniform Resour ce Locator WA N Wide Area Network www Wo r l d W i d e We b Te r m s The following terms may appe ar in [...]

  • Page 182

    182 Glossary B backup —A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS . baud rate —The speed at which a communication de vice, such as a prin ter or modem, transmits informa tion. Baud rate is the number of s ignal chan ges per secon d (not necess ar[...]

  • Page 183

    Glossary 183 C cache —A section of very fast memory in which fr equently used information is duplicated for quick acc ess. Accessing data from cache is faster than access ing it from the comput er’ s main memory . See also CPU cache , L1 cache, L2 cache . CD —An individual compac t disc. See als o CD-ROM . CD-ROM (Compact Disc Read-Only Memor[...]

  • Page 184

    184 Glossary controller —A device that co ntrols the transfer of data from a computer to a peripheral device and vice versa. F or example, disk drives, monitors, keyboards, and pr inters all requir e controllers. CPU —See Central Processing Unit (CPU) . CPU cache —A section of very fast memory residing between the CPU and the computer’ s ma[...]

  • Page 185

    Glossary 185 disc —A ro und, flat piece o f mater ial, designe d to be re ad fro m and written to by optical (laser) t echnology , and used in the production of optical discs, such as CDs and DVDs. Compare disk . disk —A round, flat piece of mat erial that can be ma gnetically influenced t o hold info rmation in digital form, and used in the pr[...]

  • Page 186

    186 Glossary eSA TA —An exter nal device that suppo rts hot swapping a nd fast data transf er . V ery usef ul in storing an d transferr ing large files. executable file —A computer pr ogram that is ready to run. Application programs and batch files are examples of executable files. Na mes of executable files usually end with a .bat or .exe exte[...]

  • Page 187

    Glossary 187 Function key —(1) A feature in which ce rtain keys in combination with the Fn key can set syste m options or control system parameters, such as the battery save mode. (2) A key or combina tion of keys that activates a memory reside nt prog ram. function keys —The keys labeled F1 thr ough F12 , typically located on the keyb oard. Th[...]

  • Page 188

    188 Glossary I icon —A small imag e displayed on the s creen that repr esents a function, file, or prog ram. interlaced —A method of refreshing a computer screen, in which only every other line of pi xels is r efr eshed. Inter laced monitors take two pa sses to cr eate a complete scr e en image. Compare non-interla ced . internal de vice —See[...]

  • Page 189

    Glossary 189 load —T o move informat ion from a storage device (such as a hard disk) into memo ry for processing. local area network —See LAN . logical drive —A section of a disk tha t is recognized by the operating system as a separate dis k drive. A system’ s logical drives may differ fr om its physical drives. For example, a single har d[...]

  • Page 190

    190 Glossary non-interlaced —A method of r efr eshing a co mputer scr een, in which each pixel of every lin e is refr eshed as th e electr on beam scans across and down the screen. Compare interlaced . non-system disk —A disk for stor ing progra ms and data that cannot be us ed to start th e computer . Compare system disk . O online —A vailab[...]

  • Page 191

    Glossary 191 pointer —An icon (usually an arrow) th at moves on the scr een when you slide yo ur finger ac ross the touch pa d or move a mouse. Used to point to and s elect/activate o n-screen items, such as icons , menu items, and butt ons. The shape and purpose of th e pointer var ies dependin g on the pr ogram you are using and what you are do[...]

  • Page 192

    192 Glossary RGB (Red, Green, Blue) monitor —A monitor th at repr oduces all colors by mix ing red, green, and blue light in various combinations. RJ45 connector —An eight-wir e connecto r used to conne ct a computer to a n etwork. ROM (Read-Only Memory) —Non-volatile memo ry that can be read bu t not writ ten to. Non-volatile her e means tha[...]

  • Page 193

    Glossary 193 system prompt —The symbol (in the MS-DOS ® operating system, generally a drive letter followed by a “greater than” sign) indicating wh ere users are to enter commands. T TFT display —See active-mat rix dis play . To u c h —T o activate ite ms displayed on the screen, such as apps, setting icons, and on-scr een buttons by tou[...]

  • Page 194

    194 Index A AC adaptor 40 AC power 92 AC power light 40 accessing network 112 AccuPoint® primary button 68 secondary button 68 adding memory check total memory 56 memory (optional) 48 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 72 app, starting 83 App, starting fr om Start scr een 84 apps starting [...]

  • Page 195

    195 Index power options 96 real-t ime clock (R TC) 92 rechar ge time 91 rem o vi n g 100 RTC m e m or y 92 running computer on battery power 90 safety pr ecautions 103 setting notifications 96 taking car e of 103 battery indicator light 95 BIOS Setup see System Settings button eject, optical dis c drive 86 C Call2Recycle™ battery 104 cari ng for [...]

  • Page 196

    196 Index DVDs using 85 E eco power plan 99 eco Utilit y® 121 eject button optical disc drive 86 eject, optical dis c drive 86 enabling touch pad 72 ENERGY ST AR® 26 expansion capability 118 expansion port using 118 explor ing desktop 108 Start scr een 106 Express Card® inserting 115 rem o vi n g 116 troubleshooting 157 using 115 ExpressCar d® [...]

  • Page 197

    197 Index internal storage drive rec ov e ry 57 K keyboard function keys 80 overlay keys 81 special Windows® keys 80 troubleshooting 151 using 79 keys function keys 80 overlay for cursor contr ol 81 overlay keys 81 overlay to type numeric data 81 L LEDs system indicator lights 95 AC adaptor light 94 AC power light 40 , 42 battery light 42 W eb Cam[...]

  • Page 198

    198 Index optional external devices adding 47 P password deleting a supervisor 124 deleting a user 126 instant password 122 power -on password 122 setting 122 setting a supervisor 122 setting a user 124 supervisor password 122 user password 122 utility 122 port HDMI® 73 RGB 73 power connecting cable to AC adaptor 41 cord/cable 42 cord/cable c onne[...]

  • Page 199

    199 Index a place to wor k 31 power plan options 98 video cables 73 Service Station 134 setting low battery notifications 96 setting up AC adaptor 40 adding memory (optional) 48 communications 111 computer 39 software 44 work environment 31 settings customize computer settings 76 display output 74 Shut down computer 45 , 46 , 47 , 50 , 149 icon 45 [...]

  • Page 200

    200 Index eject button 155 error mes sage, warning res um e fa i lu re 142 Erro r -checking 153 Express Card® 157 Express Card® checklist 157 Express Card® slot appears dead 157 Express Card®, err or occurs 159 Express Card®, hot swapping fails 158 ExpressCar d®, not r ecognized 159 extern al display problems 15 3 external keyboard 151 extern[...]

  • Page 201

    201 Index Settings 107 Share 107 Start 107 Windows® charms 107 Windows® key 80 Windows® operating system desktop 108 , 116 , 117 , 158 troubleshooting 143 Windows® Store 110 wirele ss networking 111 troubleshooting 160[...]