Toshiba 2000-series manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Toshiba 2000-series décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Toshiba 2000-series devrait contenir:
- informations sur les caractéristiques techniques du dispositif Toshiba 2000-series
- nom du fabricant et année de fabrication Toshiba 2000-series
- instructions d'utilisation, de réglage et d’entretien de l'équipement Toshiba 2000-series
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Toshiba 2000-series ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Toshiba 2000-series et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Toshiba en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Toshiba 2000-series, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Toshiba 2000-series, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Toshiba 2000-series. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Telecommunication Systems Division June 2000 Digital Business Telephone Systems Digital Telephone User Guide (includes LCD, Add-on Module, and Direct Station Selection Console)[...]

  • Page 2

    Publication Information T oshib a America In formati on Syst ems, Inc., T eleco mmunicati on Systems Division , reserves the ri ght, without pri or notice, to rev ise this informa tion publica tion for any reas on, includi ng, bu t not limited t o, utiliza tion of new advanc es in the s tate o f tech nical arts or to simply change the design of thi[...]

  • Page 3

    Strat a DK Di gita l T ele ph one 6/0 0 i Contents Introduction Organizati on ............................... ........................... .................. .................. .................. ... .. viii How to Use This Guide.............. ........................... ............................................. .............. viii Action/Respo [...]

  • Page 4

    Contents Chapte r 2 – Fe atures ii Strata DK Digital T elephone 6/00 Quick Reference................ ........................... .................................... ........................... ...... .17 Making an Internal Call . .................................... ........................... ..................................17 Making an Out s[...]

  • Page 5

    Contents Chapter 2 – Feat ures Strat a DK Di gita l T ele ph one 6/0 0 iii Call Waiting .... .................. ........................... .................................... ........................... ... .... 44 Conference Ca lls ................................. ........................... ............................................. .....[...]

  • Page 6

    Contents Chapte r 3 – LCD O peration iv Strata DK Digital T elephone 6/00 Speakerp hone .. .................. .................. ........................... .................................... .............. ..69 Speed Dial .................................. .................. .................. ........................... .................. .. [...]

  • Page 7

    Contents Chapter 4 – Full Dup lex Speakerp hone Strat a DK Di gita l T ele ph one 6/0 0 v Silent Messa ging (Busy Stati on) ................................ .................................... ..............110 Memos............................... .................. ........................... ............................................. . ....[...]

  • Page 8

    Contents Chapte r 5 – Add -on Modul e/DSS Co nsole vi Strata DK Digital T elephone 6/00 Appendix B – Centrex Application Flexible Dire ctory Numbering ..................... ........................... .................................... ..... 137 Centrex Feat ure Buttons .............................. .................. .......................[...]

  • Page 9

    Strat a DK Di gita l T ele ph one 6/0 0 vii Introduction This gui de desc ribes how t o use t he 2000-ser ies digi tal t elephones for S trata DK systems. Model s covere d in this user guide include digital te lephone s equipped with a Liquid Cr ystal Dis play (LCD) an d/or s peakerphon e, as well a s the ful l-duplex digital speaker phone. Also di[...]

  • Page 10

    Introduction Organiz ation viii Stra ta DK Digit al T elep hone 6/00 Orga nization ♦ Chapter 1 – T he Grand T our provides an ov ervie w of the equ i pment, butt ons, Light Emit ting Diode s (LEDs), and LCDs. ♦ Chapter 2 – Feat ur es des cribes the avai lable digital tele phone f eatures i n alphabet ical or der . Detailed in structi ons on[...]

  • Page 11

    Introduction How to Use This Guide Strat a DK Di gita l T ele ph one 6/0 0 ix Conventions Letter s in [b rackets] represe nt but tons which h ave Direct ory Numbers o n them. For example: Conventions Descrip tion Note Elab orates s pecif ic items or refe rences ot her i nformat ion. W ithin some tabl es, ge neral not es apply t o the e ntire ta ble[...]

  • Page 12

    Introduction Related Documents/Media x Strata DK Digital T elephone 6/00 Action/Response Related Documents/Media Note Some document s liste d here may app ear i n dif ferent v ersio ns on the CD-R OM, F YI, o r in pr int. T o find the m ost cu rren t vers ion , che ck th e version / date in t he Publi cation In formation on the back of the doc umen[...]

  • Page 13

    Strat a DK Di gita l T ele ph one 6/0 0 1 The Grand T our 1 This chap ter familiarize s you wit h the cont rols and indica tors loc ated on your digi tal telepho ne. Under standing t he funct ion of the feat ure button s and their asso ciated LEDs will i mprove y our ef ficien cy in usin g the telephone a nd will hel p you take advantag e of all of[...]

  • Page 14

    The Grand T our Digita l T elepho ne Mod els 2 Strata DK Digital T elephone 6/00 Digital T eleph one Model s Feature operat ions in t his gu ide use th e butt on designat ions for the 20 00-series models. The fo llowing t elephon e models bel ong to the 2000 -series (see F igure 1 on P age 3 ): ♦ DKT2010-H (10- butto n model that enables users to[...]

  • Page 15

    The Grand T our Buttons Strat a DK Di gita l T ele ph one 6/0 0 3 Buttons Figure 1 20-button Digital Spea kerphone wit h LCD 0539 Dial Pad Handset Red/Green LED Indicators LCD Display LCD Control/Soft Key Buttons Flexible Buttons Fixed Buttons Microphone Location[...]

  • Page 16

    The Grand T our Buttons 4 Strata DK Digital T elephone 6/00 Buttons There ar e two se ts of but tons, f ixed and f lexible. The fixed bu ttons (e.g., 0LF , 0VJ , 5 HGLDO , +R OG , &RQI7 U Q , 9R O ▲ , and 9 RO ▼ ) are stan da rd to e very Strata D K 20 00- series tele phone ( see Ta b l e 1 ). The flexible butto ns consist of Direc to[...]

  • Page 17

    The Grand T our Buttons Strat a DK Di gita l T ele ph one 6/0 0 5 +ROG  (continued) If the hel d party hangs up , the call is rel eased an d the CO provide s a hol d- release s ignal. If your tel ephon e is progra mmed for Automatic Hold, e xisting cal ls are automati cally placed on ho ld when you an swer a call or make another call. (Se e “ [...]

  • Page 18

    The Grand T our Buttons 6 Strata DK Digital T elephone 6/00 Flexible Buttons All fle xible but tons mus t be progr ammed for your tele phone in sys tem pro gramming and vary for in dividu al telep hones. I f a butto n does no t appear o n your display or telepho ne keys trip lab el, see your Sy stem Admini strator for b utton ass ignment s. Line Bu[...]

  • Page 19

    The Grand T our Buttons Strat a DK Di gita l T ele ph one 6/0 0 7 Directory Number [DN] Butt ons The [DN] butt ons cons ist of: [ PDNs], [SDNs] , and [PhDNs ]. They are use d to ini tiate or answer a call a nd are known a s your ext ension or inter com number( s). Y ou can have mult iple [DN] bu ttons on your tel ephone (see Fig ure 2 ), including [...]

  • Page 20

    The Grand T our Buttons 8 Strata DK Digital T elephone 6/00 Figure 2 Multiple Di rectory Numb ers Example Feature But tons Preprogr ammed featur e buttons can be assigned t o your telephone and var y for indivi dual tele phones. See T able 18 on Page 139 for a lis t of all the po ssible f eatur e buttons . If a but ton does no t appear on your di s[...]

  • Page 21

    The Grand T our LCD Strat a DK Di gita l T ele ph one 6/0 0 9 LCD In its idle sta te, th e 32-ch aracter LCD feature on your d igital telep hone gives you an accurat e desk cl ock and calendar c ombination . When yo u have an out side call in progres s, an elaps ed time display g ives a cons tant reminder of the c all dura tion. Alphanumer ic messa[...]

  • Page 22

    The Grand T our LED I ndica to rs 10 Strata DK Digital T elephone 6/00 Both set s of butto ns canno t be acti ve at the same time. ♦ Soft Key s are ac tive when the S oft Keys are t urned on and th e telephone is active (on a c all) . ♦ Control butto ns are active when th e Soft Keys are turn ed of f and/or the telep hone is idle . (See Ch apte[...]

  • Page 23

    The Grand T our On-ho ok/ Off- hook Strat a DK Di gita l T ele ph one 6/0 0 11 On-hook/Off-hook Some pr ocedures i n this user guid e instruct you t o perf orm a step w hile “ on-hook ” or “ of f-hook. ” These term s refe r to th e posi tion of th e han dset . “ Off-h ook ” indic ates th at the ha nd set s houl d be lifte d off of the t[...]

  • Page 24

    The Grand T our Vo l u m e C o n t r o l s 12 Strata DK Digital T elephone 6/00 V olume Con trols Y our telephon e has a volume inc r ease and de creas e button for contro lling spea ker and handset volume leve ls. Y ou must hold do wn either b utton ( 9R O ▲ / 9R O ▼ ) for at least 1/8 seco nd for a ny volume cha nge to o ccur . If you continu[...]

  • Page 25

    The Grand T our Vo l u m e C o n t r o l s Strat a DK Di gita l T ele ph one 6/0 0 13 T able 5 Using V ol ▲ /V ol ▼ with O ther Buttons Feature Phone Status Press Co mments Microph one Sen sitivity On-hook/ Off-ho ok While p ressing, hold 0LF and 9R O  ▲ 9 R O ▼ for th ree secon ds. The Mic LE D flash es about s ix times while sett[...]

  • Page 26

    The Grand T our Vo l u m e C o n t r o l s 14 Strata DK Digital T elephone 6/00[...]

  • Page 27

    Strat a DK Di gita l T ele ph one 6/0 0 15 Features 2 This chap ter lists al l the digital telep hone fe atures i n alpha betical order beginning o n Page 20 . The se featur es can be performed o n 2000-series di gital t elephones equippe d with or wi thout LCDs. Fe atures which requir e a te lephone equ ipped with a speaker phone ar e noted. Befor[...]

  • Page 28

    Feature s Before Y o u Begin 16 Strata DK Digital T elephone 6/00 Automatic Line Selection Yo u have Automatic Line Selection, i f you hear dial ton e and the [DN], L ine, or Pool ed Line Grp LED lights s teady gre en. The LCD displa ys the st ation numbe r ( 201 ) and th e seize d CO line ( sample shown a t right) . ➤ Lift t he handset or pre ss[...]

  • Page 29

    Feature s Quick Re ference Strat a DK Di gita l T ele ph one 6/0 0 17 Quick Referenc e The fo llowing i s a qui ck refere nce cha rt for us ing you r telepho ne ’ s standard feat ures. Making an Internal Call Making an Outside Call 1. Lift t he handset or press 6SNU ...or if you do not have Automat ic Line Selecti on, pre ss a [DN]. 2. Dial a di [...]

  • Page 30

    Feature s Quick Re ference 18 Strata DK Digital T elephone 6/00 Making an Outside Call to an ISDN T runk press /L QH ...or 3 RROHG/LQH  *US ...or [DN], then enter a CO line or line group acce ss code (see “ CO Line Acces s Codes ” on Pa ge 1 33 ). 2. Dial the tele phone number . The LED flashes green and the dig its are disp layed as you [...]

  • Page 31

    Feature s Quick Re ference Strat a DK Di gita l T ele ph one 6/0 0 19 On-Hook Dialing Answering Calls When you rec eive an in coming c all, the LCD d isplays e ither the C O line ( 10 ) ... or the stat ion ’ s [PDN] ( 210 ). 1. Press 6SNU (if you have Automat ic line sele ction). 2. Access an out side line and dial a teleph one number . 3. Lif[...]

  • Page 32

    Feature s Account Code C alls 20 Strata DK Digital T elephone 6/00 Incoming Call Notification Muted ri nging whil e you ar e on a ca ll indi cates an in coming cal l. If ano ther call comes in dur ing the fi rst c all, re lea se, tr ans fer, or place the call on ho ld, th en a nswe r th e second ca ll. ➤ Press 5 HOHD VHDQG $QV ...or h old d[...]

  • Page 33

    Feature s Account Co de Calls Strat a DK Di gita l T ele ph one 6/0 0 21 V oluntary Account Codes (V erified/Non-V e rified) V ol untary Acco unt Code s are usua lly optio nal. They can be ent ered aft er acces sing a CO line or during a c all, to ke ep tr ack of the call for client billing purpose s. An excepti on is a V ol untary Account Code whi[...]

  • Page 34

    Feature s Alarm Reset 22 Strata DK Digital T elephone 6/00 Alarm Rese t Y our St rata DK syst em can be con nected to a faci lity al arm sys tem. All tel ephone s produce a star tling to ne whenev er thi s alarm i s activat ed. ➤ T o reset t he al arm ➤ Press $ O DU P5 HVHW . Alert Signaling Alert Si gnaling en ables you to send a n alert s [...]

  • Page 35

    Feature s Attendant Co nsole Callin g Strat a DK Di gita l T ele ph one 6/0 0 23 Attendant Console Calling Up to four Attendant Consoles c an be i nstalle d per syst em. There can be up to three ways to ca ll the At tendan t Console, d epending upo n system programming. ➤ T o call any attendant console ➤ T o call a speci fic conso le ➤ T o ca[...]

  • Page 36

    Feature s Automatic Bu sy Redial (ABR) 24 Strata DK Digital T elephone 6/00 ➤ T o activate ABR ➤ T o cancel ABR ➤ Press $ XWR %XV5 HGLD O ...or [DN] +  . 1. When you rea ch a busy number , press $XWR%XV5 H GLDO The LED flashes red. ...or &QI7 U Q +   . Y ou hear confi rmation t one. 2. Hang up ...or p re[...]

  • Page 37

    Feature s Automatic Callback (ACB) Strat a DK Di gita l T ele ph one 6/0 0 25 Automatic C allback (ACB) After r eaching a busy/ DND station , you c an set ACB t o have the syst em cal l you bac k when the c alled station becomes a vailabl e. Y ou can also s et ACB to pla ce you i n a queue for an ava ilable CO l ine, if y ou reach a l ine group in [...]

  • Page 38

    Feature s Automati c Hold 26 Strata DK Digital T elephone 6/00 ➤ T o cancel ACB (to busy or DND station) ➤ Press $ XWR &DOOEDFN or [DN] +  . Automatic Hold Automatic Hold ena bles you to automatically p lace a cal l on hold by press ing anot her outs ide /L QH or a [DN] butto n — the re is no ne ed to pres s +ROG . Y ou can al[...]

  • Page 39

    Feature s BGM Over T elephone S peaker s Strat a DK Di gita l T ele ph one 6/0 0 27 BGM Over T e lephone Speakers BGM over e xternal s peakers i s control led by the System Admini strator . If BGM is enabled, you can turn it ON/OFF fo r your individua l stati on speaker . ➤ T o enable/cancel BGM on your te lephone spea ker ➤ Press 7H O  6 H [...]

  • Page 40

    Feature s Call F orward 28 Strata DK Digital T elephone 6/00 Call Forward Modes Y ou can set yo ur telep hone [PDNs] or [PhDNs] for a v ariety of Call Forwa rd modes: ♦ Call Forward — Al l Calls fo rwards al l call s immediat ely; y our telep hone does not ring when called. ♦ Call Forward — Bus y forwards calls immed iately whe n your s tat[...]

  • Page 41

    Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 29 ♦ Call Forwar d — Fixed for wards i mmediately t o a sta tion or voi ce mail device se t in syst em programming all internal, private o r DID CO line c alls to your station. Y our station do es not ring when ca lled. Y our station mu st be ass igned with the &DOO) R UZDU [...]

  • Page 42

    Feature s Call F orward 30 Strata DK Digital T elephone 6/00 Receive CF Call When a call is forwarded to your [DN] ( 210 ), the calling [DN] ( 205 ) is displ ayed on th e left and t he [DN] calle d is disp layed on th e right [ 203]. Note The LCD example s shown i n the fol lowing sec tions are identic al to tho se on your tel ephone ’ s LCD . At[...]

  • Page 43

    Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 31 Call Forward – Busy ➤ T o cancel a Call Forwar d – Busy ➤ Press &DOO) UZG%XV + 6SNU ...or [PDN] +  + 6S NU . Call Forward – No Answer 1. Press &DOO) UZG %XV ...or [PDN ]/ [PhDN ] +  . The LED flashes red. Y ou hear confi rmatio[...]

  • Page 44

    Feature s Call F orward 32 Strata DK Digital T elephone 6/00 ➤ T o cancel a Call Forwar d — No Answer ➤ Press &DOO) UZG1R$QVZHU + 6SNU ...or [PDN] +  + 6S NU . Call Forward – Busy/No A nswer 3. Press 6SHHG'LDO . Note Skip this st ep, if you press ed &DOO )UZ G  1 R  $QVZHU in St ep 1 . The pre-s[...]

  • Page 45

    Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 33 ➤ T o cancel a Call Forwar d – Busy/No Answer ➤ Press &DOO) UZG%XV1$QV + 6SNU ...or [PDN] +  + 6S NU . Call Forward – Fixed ➤ Press &DOO) UZGWR . The LED lights stead y red and all call s forwar d to a station [PDN] or vo ice mail de [...]

  • Page 46

    Feature s Call F orward 34 Strata DK Digital T elephone 6/00 Call Forward — Exter nal ➤ T o cancel a Call Forwar d – Externa l ➤ Press &DOO) UZG([WHU QD O ...or [PDN] +  + 6SNU . 1. S tore the destina t ion number at St atio n Speed Dial locat ion Code 49 (RCTUA, B, C/D proces sors) or locati on 139 (RCTUE/F process or[...]

  • Page 47

    Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 35 Remote Destination Change If Call Forward-Ext ernal mode is se t at your s tation, you can chang e the for warding destina tion fr om a telepho ne outside of the syste m. ➤ T o change the dest ination number 1. C all in to th e DK system ove r a CO li ne programmed f or the DISA f[...]

  • Page 48

    Feature s Call Pa rk Orbits 36 Strata DK Digital T elephone 6/00 Call Park Orbits The Call P a rk feat ure enables you t o hold a call tempo rarily in an orbit (th e area wher e the cal l is hel d). Anyone can retriev6e the call fr om the orbit using the sa me or a dif fer ent stati on. There are 20 Genera l Park Or bits for t he system and 1 Pers [...]

  • Page 49

    Feature s Call Park Orbit s Strat a DK Di gita l T ele ph one 6/0 0 37 ♦ If your station is busy , th e parked ca ll ca mps-on. If you ha ve an LCD tel ephone, you ca n let the syste m automatic ally sel ect an availa ble or bit number whi ch displ ays on yo ur LCD. T o monitor the call s parke d at your stati on, see “ Call Park O rb it List D[...]

  • Page 50

    Feature s Call Park and Page 38 Strata DK Digital T elephone 6/00 ➤ T o retriev e a p arke d ca ll Call Park and Page Y ou can use th e Park fea ture in c onjunctio n with the Page fe ature. Thi s opera tion can be progr ammed on a 6SHHG'LDO button f or one-t ouch act ivation (See “ Feature Acce ss C odes ” on Page 73 .) ➤ T o park [...]

  • Page 51

    Feature s Call Park and Page Strat a DK Di gita l T ele ph one 6/0 0 39 3. E nte r a [DN ] or a Page Group or Zone access c ode (see T ables 14 and 15 on Page 135 , respect ively). After you enter an Or bit Number , a short burst o f dial tone prompt s you t o enter t he Page acce ss code . The LCD shows the  Auto Park entry . The LCD show[...]

  • Page 52

    Feature s Call Pi ckup 40 Strata DK Digital T elephone 6/00 Call Pickup Y ou can pick up a call th at is ringi ng another sta tion ’ s [PDN] or [PhDN], a c all pla ced on hold at anoth er stati on and o ther type s of ca lls. When you pic k up an i ntern al call, the call ing station [ 200 ] displ ays on th e lef t an d the ca lled sta tion [ 201[...]

  • Page 53

    Feature s Call Pickup Strat a DK Di gita l T ele ph one 6/0 0 41 ➤ T o pick up a ringing CO li ne in a tena nt system Group Pickup St ations can be ass igned in s ystem progr amming to Pickup Groups . As many as 20 groups c a n be crea ted to enable yo u to easily pic k up inc oming (n ew or tran sferr ed) or intern al calls that are ring ing sta[...]

  • Page 54

    Feature s Call T r ansfer with Camp-on 42 Strata DK Digital T elephone 6/00 Page/Internal Call Pick up This fea ture p icks up Int ernal (s tati on to stat ion), Group P age, and Al l Call Page calls. If the se ty pes o f cal ls oc cu r at the sam e tim e, t he pic ku p prio rity is st atio n-to -sta tio n and then Page cal ls in th e order of occu[...]

  • Page 55

    Feature s Call T ransfer with Camp-on Strat a DK Di gita l T ele ph one 6/0 0 43 ...or if the s tation is busy or doe s not answer , hang up The Line LED f lashes gr een (on -hold). I f you tra nsfer red th e ca ll from a [ DN ], the [ DN ] ’ s LED turns off . The CO line or [DN] camps on to the call ed statio n and th e called s tation r eceiv e[...]

  • Page 56

    Feature s Call W aiting 44 Strata DK Digital T elephone 6/00 Call W a iting Y ou can answer a call t hat is transfe rred to y our st ation, eve n when your statio n is busy . When another c all is c amped onto yo ur stati on, you hear two camp-on t one beeps and the [ DN] or Line LED f lashes r ed (on-hol d). If a ca ll is sen t to your station whe[...]

  • Page 57

    Feature s Confe rence Call s Strat a DK Di gita l T ele ph one 6/0 0 45 Conference Calls This fea t ure enab les you to add other par ties to a n exis ting cal l. (If you have an LCD telepho ne, you can u se Soft Keys to make a conference cal l.) The fol lowing confere ncing c onfigura tions are possi ble: ♦ up to two s tations and two CO lin es [...]

  • Page 58

    Feature s Date/Ti m e/Day Adjust ment 46 Strata DK Digital T elephone 6/00 Date/Time/Day Adjustment This fea t ure is performed f rom a desig nated s tation. S ee the System A dministrat or Guide for inst ructions . Direct Inward Sy stem Ac cess (DISA) Outside callers with telephones t hat send Dual-t one Multi- frequency (DTMF) tone s can call in [...]

  • Page 59

    Feature s Direct Inward System Access (DISA) Strat a DK Di gita l T ele ph one 6/0 0 47 DISA Calls - External 1. From outsi de the system, cal l the DISA CO line te lephone number . Y ou hear a ringba ck tone signal, t hen an int ernal dial tone for 10 seco nds. If you do n ot dia l within 1 0 seconds, t he system auto ma ticall y rin gs the DI SA [...]

  • Page 60

    Feature s Direct Stat ion Selec tion (DSS) Button s (Hotline) 48 Strata DK Digital T elephone 6/00 Direct Station Selection (DSS) Buttons (Hotline) This opt ional feature e nable s you to use a '66 butt on to conne ct direc t ly to ano ther stat ion ’ s [PDN]. The DSS LED shows t he stat us (idle/ busy) of the station and/ or the stat ion ?[...]

  • Page 61

    Feature s Door Lock(s) Strat a DK Di gita l T ele ph one 6/0 0 49 ➤ T o activate/deact ivate DND ➤ Press 'R1RW'LVWXUE . The LED li ghts s teady re d and DND mode is a ctivate d. ...or p ress it again to t oggle the featu re of f. Notes ● Calls f orward fro m your stat ion immedi ately whi le in the DND mode, if it is se t for [...]

  • Page 62

    Feature s Door Ph one(s) 50 Strata DK Digital T elephone 6/00 Door Ph one(s) Door phones can be used to cal l digital/elec tronic t e lephones selec ted in sy stem programmin g. When a doo r phone cal ls, you hear a di stincti ve ringin g tone, one o r five t imes (set in system pr ogrammin g). Y ou can also call a do or phone and monitor the sur r[...]

  • Page 63

    Feature s Door P hon e(s) Strat a DK Di gita l T ele ph one 6/0 0 51 ➤ T o answer a door phone call ➤ T o call/monitor a do or phone 1. Lift t he handset . If you li ft the ha ndset while the door phone i s still ringing, the [DN] LED fl ashes green (i n-use) and you are conne cted t o the door phone. 2. If not c onnected y et, dial t he door p[...]

  • Page 64

    Feature s DTMF T one Dialin g with * an d # 52 Strata DK Digital T elephone 6/00 ➤ T o call from a door phone DTMF T on e Dialing wi th * and # Y ou may have to s end  and  DTMF tones to some devices or service s, such as a voice ma il de vice or compute r output servic e. DTMF t ones a re automa tically enabl ed on sta tions wi th 6S HHG?[...]

  • Page 65

    Feature s Emergenc y Ringdown /Hotline Service Strat a DK Di gita l T ele ph one 6/0 0 53 Emerge ncy Ring dow n/Hot line Serv ice The Emer gency Ringdown o r Hotline Service f eature en ables standard telephone s to automa ticall y ring a de signated extens ion by go ing of f-hook. Digital telepho nes cannot pe rfor m this feat ure, bu t they ca n [...]

  • Page 66

    Feature s Hands free Answerb ack 54 Strata DK Digital T elephone 6/00 Hands free A nsw erbac k Y ou can talk back to interna l or incom ing T ie Line cal ls witho ut lift i ng the han dset. ➤ T o receive a ha nds free in terna l ca ll Notes ● A [DN] must be pressed ( or the ha ndset mus t be taken of f-hook) to actuall y answer the call. Thi s [...]

  • Page 67

    Feature s Hand sfre e Mon ito ri ng Strat a DK Di gita l T ele ph one 6/0 0 55 Handsfree Monitorin g Calls pl aced on hold by an o utsid e party may b e monitored handsf ree. This f eature frees y ou from havin g to hold the hands et to y our ear until th e outsi de party retur ns to the cal l, enabli ng you t o take car e of other tasks i n the me[...]

  • Page 68

    Feature s ISDN Ou tgoing C alling 56 Strata DK Digital T elephone 6/00 ISDN Outg oing Calling This fea t ure enab les you to make o utgoin g call us ing an I ntegrat ed Service s Digital Network (I SDN) trunk, p r ovided t hat you are connec ted to a S trata DK424i, DK424 with sof tware Rele ase 4.0 or h igher , or DK40i, an d that you subscribe to[...]

  • Page 69

    Feature s Messa ge W aitin g Strat a DK Di gita l T ele ph one 6/0 0 57 Message W aiting If you ca ll a b usy stati on [DN] or its us er does not answer , you c an leave a message waiting indic ation at the st ation. The Msg LED at the c alled st ation flash es and the user ca n cal l you bac k by pr essing t he 0V J button wi th the flash ing LED.[...]

  • Page 70

    Feature s Messa ge Wa iting 58 Strata DK Digital T elephone 6/00 ➤ T o cancel the M sg light The LCD can sh ow up to three st ations that h ave le ft messag es for the [PDN] and thr ee for each of your [PhD Ns]. 2. Press 6FUROO to display them. In t he ex ampl e ( show n at right), the display indi cate s that stat ion DN [ 203 ] received a me ss[...]

  • Page 71

    Feature s Messa ge W aitin g Strat a DK Di gita l T ele ph one 6/0 0 59 Message W aitin g Light on [PhDN/MW ] ➤ T o respond to [Ph DN/MW ] ➤ T o cancel [PhDN/MW] Message W aitin g Light on Another T elephone ➤ T o set a message wai ting li ght on ano ther tele phone 1. Press t he flashi ng red [PhDN/MW] LED. Y our phone rin gs the sta tion or[...]

  • Page 72

    Feature s Micr ophone C ut-Of f 60 Strata DK Digital T elephone 6/00 ➤ T o cancel a messag e light se t on anot her stati on ➤ Press [DN] and dia l  plus the [P DN] or [Ph DN] that has the me ssage li ght set. Microphone Cut-Off This fea t ure pre vents cal lers fr om monitor ing the so unds near your te lephone when your tel ephone re[...]

  • Page 73

    Feature s Off-hook Call Annou nce (OCA) Strat a DK Di gita l T ele ph one 6/0 0 61 ♦ Handset Off -hook Call Annou nce (HS-OCA) – le ts call ers make an announcemen t through the han dset (or headse t). No speci al hardwar e is req uired. ♦ Speaker Off -hook Call Announce (SP-OC A) – lets ca lle rs m ake a n announcemen t through the speaker[...]

  • Page 74

    Feature s Off-hook Call Annou nce (OCA) 62 Strata DK Digital T elephone 6/00 HS-OCA ➤ T o answer an HS-OCA ta lkback ca ll ➤ T o disconnect an HS-OCA cal l to your s tation ➤ Press 6SNU . The HS-OCA call di sconnects . SP-OCA ➤ T o answer an SP-OCA call ➤ Speak towa rd the microphone o f your phone. Y ou may want to hol d your hand over t[...]

  • Page 75

    Feature s Overri de Calls Strat a DK Di gita l T ele ph one 6/0 0 63 Overr ide Call s The availab le override features are: ♦ Busy Overri de (BOV) – enabl es you to s end a mut ed ring to ne to a bus y station to indi cate that a call i s wait ing. The BOV mu ted ring c an be progr ammed for each st ation to be two mute d ring s only or c ontin[...]

  • Page 76

    Feature s Override Calls 64 Strata DK Digital T elephone 6/00 chan ge th e st atio n ’ s T ol l Rest rict ion clas s. Th e st atio n res um es its n orm al class a t the conc lusio n of the ca ll. Busy Override Do Not Disturb Override Executive Override ➤ After r eachin g a busy stati on, press  . A muted tone is hear d at the busy stat ion,[...]

  • Page 77

    Feature s Overri de Calls Strat a DK Di gita l T ele ph one 6/0 0 65 Privacy Override T oll Restriction Override The sta tion in itia ting executiv e overr ide [ 20 4 ] displays until t he over ride is disconnec ted. Calle d Sta tio n ➤ After r eachin g a busy stati on, press /LQH . Connected p arties ma y hear an optional tone si gnal before you[...]

  • Page 78

    Feature s Page Announc ements 66 Strata DK Digital T elephone 6/00 Page Anno uncemen ts S tation users can m ake page announceme nts to t elephon es and ext ernal speakers. ➤ T o make a page announcement All Call Page Y ou can make an Al l Call Pag e to digit al/ele ctron ic telep hones as signed to the “ All Call Page Group. ” S tations are [...]

  • Page 79

    Feature s Privacy On -Line Strat a DK Di gita l T ele ph one 6/0 0 67 Privacy On-Line W ith this fe ature , you can block thos e with Pri vacy Over ride fr om entering your CO line. The button doe s not block Busy or Executive Override. ➤ T o set/cancel pri vacy ➤ Press 3ULYDF R Q/LQH to set privacy . The L ED light s steady r ed. Othe r[...]

  • Page 80

    Feature s Relea se and Ans wer 68 Strata DK Digital T elephone 6/00 Rele ase and Answ er This feat ure ena bles yo u to au tom atica ll y disc on nec t or t ran sfer an ac tive call and answer a new cal l using a button, instead of a ho okswitch. Whe n you re ceive th e new call, t he LED flashe s red and you h ear a muted, Busy Override or Camp-on[...]

  • Page 81

    Feature s Speakerp hone Strat a DK Di gita l T ele ph one 6/0 0 69 ➤ T o call a saved tel ephone number ➤ Access a [ DN] or CO line, t hen press 6DY H /DVW1XP EHU . The syst em auto maticall y dial s the “ sav ed ” number . Speakerphone All digi tal tel ephone users can answer i nternal calls ha ndsfree ( on-hook ), but o nly users wi[...]

  • Page 82

    Feature s Speed Dia l 70 Strata DK Digital T elephone 6/00 ➤ T o answer an incoming call usin g speaker phone Speed Di al Speed Dia l enab les you t o cal l a tel ephone number wi th a br ief a ccess co de. Ther e are two types of Speed Dia l numbers: ♦ St a t i o n – assign ed by indi vidual sta tion users to thei r own statio n and can onl [...]

  • Page 83

    Feature s Speed D ial Strat a DK Di gita l T ele ph one 6/0 0 71 ➤ T o store/r eplace a telephon e number on a Station Spee d Dial butt on ➤ T o clear a telephone number on a Stat ion Speed Dia l button ➤ Repeat t he prev ious proce dure on Page 71 , skipping Ste p 3 . ➤ T o program one-t ouch telephone numbe r dialing ➤ Repeat t he prev [...]

  • Page 84

    Feature s Speed Dia l – Adva nced Feat ures 72 Strata DK Digital T elephone 6/00 ➤ T o make a call using a Sp eed Dial butt on or ac cess code Speed Di al – Advanced Fe atures Feature Access Codes Y ou can program 6' (Speed Dia l ) butto ns with feature access codes for a sin gle featur e or a sequ ence of feature s as long a s the k [...]

  • Page 85

    Feature s Speed Dia l – Advanc ed Feature s Strat a DK Di gita l T ele ph one 6/0 0 73 ➤ T o store a featu re ont o a code ➤ 5 HGLDO + 6SHH G'LDO + Speed Di al Acce ss Code + Feat ure Acces s Code + 5 HGLDO . Important! ● Do not lift th e handse t. ● If you do not ent er the en tire sequence wi thin a specifi ed time (s et in s[...]

  • Page 86

    Feature s Speed Dia l – Adva nced Feat ures 74 Strata DK Digital T elephone 6/00 Outgoin g Calls [PDN] + CO line access code (See T able 13 on Pag e 134 .) Overrides (Busy , DND)  Over rides ( Executive)  Page Access 4 +ROG + [PD N] + #XXX #XXX = Page Access code - “ Paging Acc ess Codes ” on Pages 135 and 135 . Park Ca ll/ Acces s P[...]

  • Page 87

    Feature s Speed Dia l – Advanc ed Feature s Strat a DK Di gita l T ele ph one 6/0 0 75 Speed Dial Pause and Flash Storage Some Spee d Dial number s may requi re a pause (long or regula r) or hookflash be include d (e.g., ton e delay require s a pause at the b eginning of a Speed Dia l number). Speed Dial Number Link ing Y ou can link any of the S[...]

  • Page 88

    Feature s Speed Dia l – Adva nced Feat ures 76 Strata DK Digital T elephone 6/00 ➤ T o link station/s ystem sp eed dial number s Linked Speed Di al Example The Syste m Administ rator ca n store a CO line a ccess code plus i nternati onal l ong distanc e diali ng codes in System Spe ed Dial lo cations (See T able 17 o n Page 13 6 ). Y ou link th[...]

  • Page 89

    Feature s Speed Dia l – Advanc ed Feature s Strat a DK Di gita l T ele ph one 6/0 0 77 Note When y ou pre ss [P DN] , the le tter “ I ” (Inter com) is d isplayed on your LCD. It is the [PD N] th at is use d to au toma tic ally acc ess intern al d ial t one befo re dialin g the remai ning numbe rs in the Speed Dial sequen ce (in our example th[...]

  • Page 90

    Feature s Time d Remi nde rs 78 Strata DK Digital T elephone 6/00 ➤ T o chain dial Speed Dia l numbers Tim e d R e m i n d e r s Y ou can set f ive separ ate remin ders at yo ur stati on. At the t ime (ho ur and minut e) set by you, your tele phone be eps. If you r phone has an LCD, the message is also display e d. Y ou can set the re minder to o[...]

  • Page 91

    Feature s Ti med Rem inder s Strat a DK Di gita l T ele ph one 6/0 0 79 ➤ T o cancel a T imed Reminder 4. E nte r desir ed L CD message s tation number (  ~  ) or system numbe r (  ~  ) ...or ent er  if your telepho ne does not have an LCD or if you do not want a message t o display when the ti me reminder tone s [...]

  • Page 92

    Feature s T one/Puls e Diali ng 80 Strata DK Digital T elephone 6/00 T one/Pulse Dialin g W ith some older Central Of fices, you ma y have to make calls on CO lines th at are programmed f or rotar y dial pulses. Th is fe ature ena bles yo u, while on t hese lin es, to switch t o tone dial in or der to ac cess r emote equi pment (such as an an sweri[...]

  • Page 93

    Feature s T w o (T andem) C O Line Connec tion Strat a DK Di gita l T ele ph one 6/0 0 81 CO Buttons This fea t ure all ows a stat ion us er to c onnect two CO lines , then drop o ut of the conversa tion. On some systems, bot h CO /LQH buttons (or 3 R ROHG/LQ H*U S buttons ) must appea r on you r telepho ne to all ow T andem connection s to b[...]

  • Page 94

    Feature s T wo (T andem) CO Lin e Connection 82 Strata DK Digital T elephone 6/00 ➤ T o connect two out side line s (usi ng a /LQH button) 1. Press CO /L QH ...or 3 RROHG /LQH *U S and dial a telepho ne number . Y ou hear dial tone. 2. After t he part y answers, pre ss &Q I 7U Q . Y ou hear dial to ne. The CO Li ne LED flashes (confe[...]

  • Page 95

    Feature s T w o (T andem) C O Line Connec tion Strat a DK Di gita l T ele ph one 6/0 0 83 Supervision ➤ T o supervise a tandem c all and rele ase it 5. Press &QI7 U Q and hang up. Y ou hear dial to ne. Both Line LEDs continu e to flas h (exc lus ive- hol d rate ) an d th e two lines are co nnected. N1 and N2 id entif y the conne cted CO li[...]

  • Page 96

    Feature s V oice Mail Inte gration 84 Strata DK Digital T elephone 6/00 V oice Mai l Integration This sec t ion expl ains ho w to progra m your te lephone fo r Call Forward and retrieve mess ages wh en u sin g a T oshib a V oi ce Ma il S yst em wi th you r Strata D K sy stem . R efe r to the appro pri ate T osh iba V oi ce Ma il Use r Gui de for mo[...]

  • Page 97

    Feature s V oice Mail In tegratio n Strat a DK Di gita l T ele ph one 6/0 0 85 ➤ T o cancel the mai lbox number ➤ Press [ DN] +  + 5H G L D O . Message Retrieval Y ou can program a f lashing 06* o r [PhDN/MW] t o automati cally retrie ve your voice mail me ssag es wh en it i s pr esse d. Stor ing the m essa ge re trie val s eque nce[...]

  • Page 98

    Feature s V oice Mail Inte gration 86 Strata DK Digital T elephone 6/00 ➤ T o retriev e mes sag es wi th 0VJ or [PhDN/ MW] butt on ➤ Press 0V J [PhDN/MW] button wi th flashing LED. ➤ T o cancel automati c re trieval ➤ Press [ DN] +  + 5H G L D O . Multiple Message Retrieval (LCD T elephones) 1. W ith the fla shing LED, press 0VJ[...]

  • Page 99

    Feature s V oice Mail In tegratio n Strat a DK Di gita l T ele ph one 6/0 0 87 Call Forward to V oice S ystems By se ttin g Cal l Fo rwar d to t he T osh iba V oice M ail S yst em on your tele ph one, caller s are aut omaticall y conne cted to you r voice mailbox. Note &DOO) R UZDU G buttons can only b e used to Ca ll Forward [PDNs]; access [...]

  • Page 100

    Feature s V oice Mail Inte gration 88 Strata DK Digital T elephone 6/00 ➤ T o cancel Call Forward ➤ Press Cal l Forward button The Call For ward LED t urns of f. Note Call Forwar d buttons apply o nly to [PDNs] and not to [PhDNs]. ...or pres s a [PDN] or [PhDN] +  , th en hang up. Y ou hear a conf irmation tone, an d Call Forwa rd i[...]

  • Page 101

    Strat a DK Di gita l T ele ph one 6/0 0 89 LCD Operation 3 This cha pter covers the LCD, its but tons an d displays . Special featu res avai lable onl y with the LCD are de scribed i n detail and st ep-by-st ep instr uctions on using the m are given. ( For digit al tel ephone st andard features , see Chapt er 2 – Featu r es .)[...]

  • Page 102

    LCD Operation Control Buttons 90 Strata DK Digital T elephone 6/00 Control B uttons The 0R GH , 3DJ H and 6FUROO buttons ar e active when Soft Keys are t urned o ff o r your tel ephone is idle. Ta b l e 8 lists b utton fun ctions . T able 8 Control Button Defi nitions Button Definitio ns 0RGH Cancel s the bee ping to ne when usin g timed re minde r[...]

  • Page 103

    LCD Operation Soft Keys Strat a DK Di gita l T ele ph one 6/0 0 91 ➤ T o Exit from any Mode Soft Keys The Soft Ke y featur e provi des a quic k-and- easy way to a ccess fr equent ly-used featur es during a call. When Sof t Keys are on, they re place the Mode, P age, and Scroll functi ons. When yo ur tel ephone is idle, Soft Keys do not dis play a[...]

  • Page 104

    LCD Operation Soft Keys 92 Strata DK Digital T elephone 6/00 ➤ T o turn Soft Keys ON ➤ T o turn Soft Keys OFF Soft Key Display Abbrevia ted Sof t Key feat ure prompts displ ay on the LCD above t he Cont rol butt ons ( 0RGH , 3D JH , and 6FU ROO ). In the following e xample, you would press 0RGH fo r th e TRN S functi on, 3D J H for CONF and 6FU[...]

  • Page 105

    LCD Operation Soft Keys Strat a DK Di gita l T ele ph one 6/0 0 93 Example: Using Soft Keys to Make a Conference Call While on an outside c all ( LINE 3 ) you i nitiate d, your LCD dis pla ys the prom pt s ABR , CON F , and PGE during the first 30 seconds ( if ABR does no t appea r , then this f eature wa s not assigne d in syste m progra mming). T[...]

  • Page 106

    LCD Operation Soft Keys 94 Strata DK Digital T elephone 6/00 If you hav e V oic e Firs t Signalin g, the display c hanges to: If you hav e T one First Signalin g, the phone rings station [203] and the display changes t o: 4. (Optiona l) If you have voice firs t sign ali ng, announce t he cal l to stati on 203 . The calle d stat ion an swers, and yo[...]

  • Page 107

    LCD Operation Soft Keys Strat a DK Di gita l T ele ph one 6/0 0 95 Soft Key Prompts Ta b l e 9 provides d efinitions of all of t he Soft Key p r ompts that could appear on y our LCD. T able 9 Soft Key Prompts Soft Key Definition ABR Activates Automati c Busy Redial af ter dialing a bus y outsid e telepho ne number . ACB Activates Automati c Callb a[...]

  • Page 108

    LCD Operation Busy La mp Fie ld (BLF) D isplay 96 Strata DK Digital T elephone 6/00 Busy Lamp Field (BLF) Display This fea ture disp lays when a statio n is bus y or ringin g on any t ype of [DN] or CO line. If all or a t e lephone ’ s [P DNs ] are in use on an othe r tele phon e(s ), the tele phon e sh ows busy on th e BLF , even though it may b[...]

  • Page 109

    LCD Operation Caller ID/ANI/ DNIS Inform ation Mode Strat a DK Di gita l T ele ph one 6/0 0 97 Caller ID/ANI/DNIS Informatio n Mode Automatic Number Ident ificat ion (ANI) i nformat ion cannot co-exist on the same telep hone LC D wit h Dia led Nu mbe r Ide nti ficat ion Servi ce (D NIS ) in form atio n. If your sys tem is progr ammed to r eceive bo[...]

  • Page 110

    LCD Operation Caller ID/ANI/DNIS Informa tion Mode 98 Strata DK Digital T elephone 6/00 T a ble 10 DNIS/ANI Samples Function ANI/Calle r ID Number 1 1. Caller ID numbers do not display CN: be fore the number, whe reas ANI doe s. DNIS/Caller ID Name Incoming Cal l Incoming ACD Call Answered in coming or trans ferred cal l. Displa y change s to call [...]

  • Page 111

    LCD Operation Call Park O rbit List Displa y Strat a DK Di gita l T ele ph one 6/0 0 99 Call Park Orbit Li st Display This fea t ure enab les you to monit or (view) the calls tha t are par ked at your stat ion. Retrieve and Au to Di al Lost Calls The syst em automat ically save s the n umbers for all ca lls tha t ring at your tel ephone, but are un[...]

  • Page 112

    LCD Operation Retrieve and Auto Dia l Lost Calls 100 Strata DK Digi tal T elephone 6/00 Note CN: Ident ifie s AN I cal ls as oppo sed to Ca ller ID c alls whic h do n ot d ispl ay CN: . ➤ T o dele te lo st cal l ➤ T o Auto Dial the lost call ...or 3D JH . T oggles b etween the phone number/ caller n ame screen and th e date and t ime sc reen. 1[...]

  • Page 113

    LCD Operation Messag es, Mem os, an d Name Displa y Strat a DK Di gita l T ele ph one 6/0 0 101 Messages, Memos, and Name Displa y The LCD on your tele phone can be used to send or re ceive messages to/from other LCD tele phone us ers (sampl e shown at rig ht). It c an also di splay the names/n umbers of th e pers on calli ng your tel ephone or the[...]

  • Page 114

    LCD Operation Messa ges, Mem os, an d Name Displa y 102 Strata DK Digi tal T elephone 6/00 ➤ T o enter LCD characters 1. A cce ss me ssa ge/ memo/name displ ay . A cursor ( — ) ap pears at t he fi rst ch aracter in th e display . 2. E nter th e me ssa ge/ name/me mo (up to 32 alphanumer ic chara cte rs), u sin g the followi ng dial p ad keys (d[...]

  • Page 115

    LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 103 Messages There ar e thre e basic LCD mes sage f unctions: ♦ Advisory mes saging enables you to sto re a n in form ativ e mes sag e fo r LCD telepho nes th at call y our phone. ♦ Silent me ssaging enable s you t o write a mes sage that you can se nd to bus y LCD telepho nes. Sil[...]

  • Page 116

    LCD Operation Messa ges 104 Strata DK Digi tal T elephone 6/00 System Messages 60~ 64 System messages 60~ 64 are st andard message s. Y ou can “ fill in the blan ks ” of messages 62~64 (see below). Example: Me ssage 64 ca n be edi ted to r ead RETURN ON JAN. 4 . Callers wit h LCD phones wil l see th at message when they call your number . Syste[...]

  • Page 117

    LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 105 ➤ T o set an advisor y message fo r incoming ca lls 3. E nter th e me ssa ge. (See “ T o ente r LCD charact ers ” on Page 102 .) The LCD Msg Sel ect/[PDN] LED li ghts ste adily , and the LCD displ ays the mes sage. Th e message i s now stored i n system memory . 4. Repeat S t[...]

  • Page 118

    LCD Operation Messa ges 106 Strata DK Digi tal T elephone 6/00 ➤ T o cancel an advis ory message t hat has been set at your stat ion ➤ Press / &'0VJ6H OHFW ...or [PDN] +  + 6SNU . The LED goes o ut. If a station mes s age was sen t , this p rocedure d oes not er ase it . ➤ T o set a advisor y station message f or a [...]

  • Page 119

    LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 107 Message Notifications W ith an LCD tel ephone, you can s et sh ort messa ges (up t o 32 c haracter s) that disp lay to call ers with LCD telep hones. Any stat ion can record a message; however , only stati ons with an LCD are a ble to see the sto red message s. S tations that do no[...]

  • Page 120

    LCD Operation Messa ges 108 Strata DK Digi tal T elephone 6/00 ➤ T o recei ve a notifi cati on station m essage ➤ Press 0V J when your tel ephone Msg LED is flas hing. ➤ T o cancel the mess age fr om the telephone t hat set th e message Group Notif ication Stati on Messaging This fea t ure enab les a s tation t o set a Cal led S tation Messag[...]

  • Page 121

    LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 109 ➤ T o recei ve a notifi cati on message ➤ Press 0V J . 3. Press 3DJH . 4. Dial the origina ting [PDN]. This can be your nu mber or another s tation n umber . 5. Press 3DJH . 6. E nter th e me ssa ge number (stati on a ; s yst em, a ). The LCD displays th[...]

  • Page 122

    LCD Operation Messa ges 11 0 Strata DK Digi tal T elephone 6/00 ➤ T o cancel the mess age fr om the telephone t hat set th e message ➤ Press [ PDN] and di al ;;; , where XXX is the [PDN] of the t elephone t hat set the me ssa ge. Silent Messaging (Busy Station) An audibl e tone and a n LCD messag e can be sen t to an LCD st ation th at[...]

  • Page 123

    LCD Operation Memo s Strat a DK Di gita l T ele ph one 6/0 0 111 ➤ T o return to a busy station message after r eceiving a busy st ation message Memos Speed Dial Memos Y ou can stor e names (12 c haracters max.) f or eac h of 40 sta tion spee d dial numbers. The memo pad of names ca n be sc rolled t o select the appropriat e party . The st ation [...]

  • Page 124

    LCD Operation Memos 11 2 Strata DK Digi tal T elephone 6/00 ➤ T o display the Speed Di al number and memo ➤ Press 0R GH + ;a; , where X~X is t he speed di al number t o be di splayed. ➤ T o dial a Speed Dial numbe r 4. E nter th e n ame o r memo (12 char acte rs maximum). The name appe ars on t he bottom l ine as you enter it . (See “ T [...]

  • Page 125

    LCD Operation Name /Number Disp lay Strat a DK Di gita l T ele ph one 6/0 0 11 3 ➤ T o check a speed dial number Timed Reminders See “ T imed Reminders ” on Page 78 . Name/Number Displa y This feat ure ena bles y ou t o ente r a n ame/ title , tele ph one nu mb er, loca tio n, etc . in system memory . This na me/titl e (e.g., LOBBY) displ ays[...]

  • Page 126

    LCD Operation Name/ Number Di splay 11 4 Strata DK Digi tal T elephone 6/00 ➤ T o ente r na me/n umbe r in form atio n ➤ T o clear name/number dis play 1. Press [ DN] +  . 2. E nter th e n ew informat ion ( up to 16 charact ers, e.g., u ser name and st atio n number). Se e “ To enter LCD chara cte rs ” on Page 102 . 3. Press 6SN[...]

  • Page 127

    LCD Operation Name /Number Disp lay Strat a DK Di gita l T ele ph one 6/0 0 11 5 ➤ T o erase name/number d isplay Afte r c lear: A nam e is displace d by message and call forward s etti ngs if the y are set. Note This proc edure does not er ase the na me/ number . T o restore the displ ay , press [DN] +  . 1. Press [ DN] + ?[...]

  • Page 128

    LCD Operation Name/ Number Di splay 11 6 Strata DK Digi tal T elephone 6/00[...]

  • Page 129

    Strat a DK Di gita l T ele ph one 6/0 0 11 7 Full-duplex Speakerphone 4 This chap ter explains ho w to use the Full- duplex Digital Sp eakerp hone (DKT2020-FDSP) . The DKT2020- FDSP is designed to al low both parties of a speaker phone c all to speak simu ltan eous ly . Th is el imin ate s “ clipping ” and enable s true two - way convers atio n[...]

  • Page 130

    Full-duplex Speakerphone Dip Switches 11 8 Strata DK Digi tal T elephone 6/00 Important! The DKT2020-FDSP ’ s full-duplex operat ion depends on the spe aker vo lume sett ing. Raising o r lowering speake r volume dir ectly aff ects the performance of the full -duplex operati on. ♦ Depending on the r oom ’ s echo char acteris tics, rai sing the[...]

  • Page 131

    Full-duplex Speakerphone Dip Sw it ches Strat a DK Di gita l T ele ph one 6/0 0 11 9 Figure 4 Location of DIP Switches T able 12 sho ws the s witch p ositions for th e three d if ferent settin gs. T able 12 DKT2020-FDSP DIP Switch Se ttings L in e 9 Line 8 L in e 7 Line 6 Line 5 Line 4 Line 3 Line 2 Line 1 Intercom S p e e d D i a l D o N o t D ist[...]

  • Page 132

    Full-duplex Speakerphone Dip Switches 120 Strata DK Digi tal T elephone 6/00 Note The f irst four DIP s wit che s ar e used to s elec t th e coun try , same as al l ot her DK2000-ser ies t elephones . The default DIP switch sett ings (1 ~4) are prese t to On for th e USA and Cana da. If you n eed to make adj ustments f or other countri es, se e T a[...]

  • Page 133

    Full-duplex Speakerphone Dip Sw it ches Strat a DK Di gita l T ele ph one 6/0 0 121 Figure 7 External Microphone On/Off Figu re 5 RFD M Plug on DK T202 0- FDSP Figu re 6 RFD M Uni t 5218 EXT MIC EXT MIC LOW HIGH 5217 5352 RFDM Unit (OFF P osition) RFDM Unit (ON P osition)[...]

  • Page 134

    Full-duplex Speakerphone Dip Switches 122 Strata DK Digi tal T elephone 6/00 Figure 8 External Microph one V oice Pick-up Pa th Speech T raining Mode When the DKT2020 -FDSP is used in spe akerph one mode, it a djusts t o both the telep hon e line ’ s and room ’ s acoustic properti es. At t he beginni ng of each speaker phone ca ll, the e cho ca[...]

  • Page 135

    Full-duplex Speakerphone Dip Sw it ches Strat a DK Di gita l T ele ph one 6/0 0 123 ➤ T o force t he telepho ne into Speech T raining mode ➤ Duri ng a call , mom ent aril y pres s 9R O ▲ , 9R O ▼ , +R OG or 0,& . During Spe ech T raining mode, t he speake rphone o perates i n half-d uplex mode. T ips for best res ults ♦ A void blockin[...]

  • Page 136

    Full-duplex Speakerphone Dip Switches 124 Strata DK Digi tal T elephone 6/00 ➤ T o toggle full /half-dup lex mode Notes ● Butt on 10 func tio ns the same for Intern al a nd/ or Ex terna l Mic rop hone . ● If DIP swi tch 6 and 7, in Figu re 12, are turned Off, the Ful l/half-dup lex function of Butto n 10 is disabl ed and Butt on 10 wil l func[...]

  • Page 137

    Strat a DK Di gita l T ele ph one 6/0 0 125 Add-on Module/DSS Console 5 This cha pter provides an equipme nt overvi ew of th e followi ng two opt ional un its an d descri bes the feature s butt ons and the i r assoc iated LEDs. ♦ Digital Add-on Module ( DADM) – add 20 fea ture butt ons to 2000-ser ies digit a l telepho nes. Up to t wo DADMs can[...]

  • Page 138

    Add-on Module/DSS Console DADM 126 Strata DK Digi tal T elephone 6/00 ♦ A Line (CO) LED is gree n when the CO line is in use by th e DADM console us er . It is red if it is in use by another telephone us er . 209 208 207 206 205 204 203 202 201 200 219 218 217 216 215 214 213 212 211 210 229 228 227 226 225 224 223 222 221 220 239 238 237 236 235[...]

  • Page 139

    Add-on Module/DSS Console DSS Consol e Strat a DK Di gita l T ele ph one 6/0 0 127 DSS Console The DSS conso l e operat es alongs ide of a digita l telepho ne to provi de the telephon e with 60 ad diti onal feat ure butto ns. The bu ttons can be prog rammed for [ DSS], CO line ac cess, All Ca ll Page, Ni ght T ransfer , and S tatio n or System Sp e[...]

  • Page 140

    Add-on Module/DSS Console [DSS] Button 128 Strata DK Digi tal T elephone 6/00 [DSS] Button The Direc t S tation Select [DSS ] butt on can appea r on both t he DADM and DSS Console. Ea ch DSS but ton is ass ociated w ith a part icular station in your telep hone system. I t can be us ed to tra nsfer an outside call t o the asso ciated st atio n or to[...]

  • Page 141

    Strat a DK Di gita l T ele ph one 6/0 0 129 ➤ T o transfer a ca ll to an i dle st ation Call T r ansfer with Camp -on Y ou can tran sfer a ca ll to a busy station fr om either a DSS cons ole or an DADM. Use the [DSS] to trans f er the c all, even though the [DSS] LED associated with the s tation you are “ tra nsfer rin g to ” is re d. ➤ T o[...]

  • Page 142

    Add-on Module/DSS Console Features 130 Strata DK Digi tal T elephone 6/00 Call Answering (CO Line ) If your DADM or DSS console i s equippe d with a /LQ H button, you can answe r CO line c alls fr om the DADM or DSS conso le as yo u would from a di gital t elephone. See Chapte r 2 – Featu r es for de tai led in form atio n. ➤ T o answer an inco[...]

  • Page 143

    Strat a DK Di gita l T ele ph one 6/0 0 131 Paging Y ou can make an a nnounceme nt page to a group o f st ation t elephone speakers sel ected in syst em programming with $OO&DOO3 D JH on the DSS consol e. 6' (if programmed) on eithe r the DSS cons ole or th e DADM can be us ed for pag e announcemen ts. See “ All Call Page ” on Pa[...]

  • Page 144

    Add-on Module/DSS Console Features 132 Strata DK Digi tal T elephone 6/00[...]

  • Page 145

    Strat a DK Di gita l T ele ph one 6/0 0 133 Access Codes A This appe ndix contains ac cess codes for ou tside Spe e d Dial number s, CO li nes, Paging Gro up and Pa ging Zone Code s. CO Line Acce ss Code s CO lines are use d when you dial an outsi de number . If your telephon e does not have a &2 or /LQH but ton, you can e nter the appr opriate[...]

  • Page 146

    Add-on Module/DSS Console Featur e Access Codes 134 Strata DK Digi tal T elephone 6/00 Notes ♦  accesses LCR or a ge neral li ne group. ♦ a  accesse s line gr oups 1~16, r espect ively . ♦  a  accesses individ ual lines 1~200, r especti vely . Feature Acces s Codes See T able 7 on Page 73 . P[...]

  • Page 147

    Add-on Module/DSS Console Paging Acces s Codes Strat a DK Di gita l T ele ph one 6/0 0 135 T able 14 Paging Groups Paging Group Acce ss Code Paging G roup Access Co de Station G roup A  Statio n Group E  Station G roup B  Statio n Group F  Stati on Group C  Station Gro up G  St[...]

  • Page 148

    Add-on Module/DSS Console Speed Dia l Access Codes 136 Strata DK Digi tal T elephone 6/00 Speed Dial Acces s Codes The number of station an d syste m speed dia l numbers ava i lable to you depend s on the size of your company ’ s telephone system. Ch eck with you r Syst em Administra tor to find out which codes apply to y our sys tem. Once you st[...]

  • Page 149

    Strat a DK Di gita l T ele ph one 6/0 0 137 Centrex Application B Y our system may be e quipped with the Ce ntrex Appli cation, wh ich enhance s its featur e capabil ity when i nstalled behind a Cen t rex or PBX s ystem.Y our telepho ne may have ac cess t o one or more of the enh anced Centrex fea tures li sted bel ow: Flexible Directory Numb ering[...]

  • Page 150

    Add-on Module/DSS Console Ringi ng Repeat 138 Strata DK Digi tal T elephone 6/00 Ringing Repeat The dist incti ve ring pa tterns a vailable in you r Centrex s ystem are automat ically repeat ed with your digit al tele phone, e nabling you to ans wer appropr iately f or ei ther outside , inside or call back calls. Delayed Ringing CO or Centr ex line[...]

  • Page 151

    Strat a DK Di gita l T ele ph one 6/0 0 139 Button Labels C All fle xible but tons mus t be progr ammed for your tele phone in sys tem pro gramming and vary for in dividu al telep hones. I f a butto n does no t appear o n your display or telepho ne keys trip lab el, see your Sy stem Admini strator for b utton ass ignment s. The butt on labe ls in T[...]

  • Page 152

    Add-on Module/DSS Console Delayed Rin ging 140 Strata DK Digi tal T elephone 6/00 $XWR&DOOED FN Automati c Callbac k Button Press to recall a busy station or station in the Do Not Disturb (DND) mode as soon as that statio n becomes id le or deactivate s DND. Also used for CO line que uing when all lines ar e busy . &DOO) UZG$OO&[...]

  • Page 153

    Add-on Module/DSS Console Del aye d Ring ing Strat a DK Di gita l T ele ph one 6/0 0 141 '66 Direct Stat ion Sel ection Butt on(s) Press to ring a p reselect ed sta tion. Th e LED as sociated with each DSS button pr ovides the stat us (idl e/busy) o f the stati on as signed to the bu tton. )OD V K Flash Bu tton Press to p erform th e follow in[...]

  • Page 154

    Add-on Module/DSS Console Delayed Rin ging 142 Strata DK Digi tal T elephone 6/00 1LJKW 7 U DQVI HU Night T ransfer Button Pres s to con tro l the syste m ’ s CO l ine ringin g pattern fo r after-h ours inco ming ca lls. 1LJKW 7 U DQVI HU a T enant Night T ransfer Buttons Press the appropria te butto n to contro l the sy stem ?[...]

  • Page 155

    Add-on Module/DSS Console Del aye d Ring ing Strat a DK Di gita l T ele ph one 6/0 0 143 5 HOHDVH&DOO Release Button Press to disconne ct or com plete the transfe r of the cu rrent CO or [DN] call and t o place y our st ation i n the idle cond ition. 6DY H/DVW1XPEHU Save Button After dial ing an outside o r internal direct ory number ,[...]

  • Page 156

    Add-on Module/DSS Console Delayed Rin ging 144 Strata DK Digi tal T elephone 6/00[...]

  • Page 157

    Strat a DK Di gita l T ele ph one 6/0 0 145 International Settings D The DKT2000 V .4 series telephone s have DI P switches that enable use for t he intern ation al market. Th e DIP switches are l ocate d underneat h the f lexible b utton k ey strip on the DKT2000 V .4 series t elephones ( see Figur e 4 ). T able 19 sho ws the corr ect c ountry set[...]

  • Page 158

    Add-on Module/DSS Console Delayed Rin ging 146 Strata DK Digi tal T elephone 6/00 T able 19 DKT International DIP Switch Settings USA Canada (Def ault Setting) ON ON ON ON Me xico ON ON ON OFF T aiwan OFF ON ON ON Hong K ong Thailand 1 ON OFF ON ON Singapore Mala ysia Indonesia Sri Lanka India China OFF OFF ON OFF ON 1 2 3 4 ON 1 2 3 4 ON 1 2 3 4 O[...]

  • Page 159

    Strat a DK Di gita l T ele ph one 6/0 0 147 Index A about th is book conventi ons, ix how to use this guide, viii organiz ation, viii relate d d ocum ent s, x ABR, 23 ACB, 25 access code using, 29 access code s, 133 CO Line, 133 featur e, 72 speed di al, 136 account code cal ls, 20 emergency override of for ced ac count codes, 20 forced acc ount co[...]

  • Page 160

    Index C ~ F 148 Strata DK Digi tal T elephone 6/00 Scroll, 91 Spkr, 6 volume cont rol, 4 , 6 C call f orward, 27 all ca lls, 30 busy ⁄ no answe r, 32 exte rnal, 34 fixe d, 33 modes, 28 no answ er, 31 to voice systems, 87 usin g the butt ons, 29 call pa rk orbit l ist display, 99 orbits, 36 cal l pic kup, 40 direct ed, 40 call trans fer , 42 with [...]

  • Page 161

    Ind ex G ~ O Strat a DK Di gita l T ele ph one 6/0 0 149 paging, 131 speed di al, 130 trans fer t o an idle stati on, 128 flash , 75 flexib le but tons, 6 flexib le dir ectory nu mbering, 137 forced acc ount codes (ve rified/ non- verifi ed), 20 full- duplex spea kerpho ne, 117 G group cal led stat ion messag ing, 108 group li stening, 53 group pi [...]

  • Page 162

    Index P ~ V 150 Strata DK Digi tal T elephone 6/00 off-hoo k, 11 off-hoo k call announce, 60 on-hook, 11 outgoing DISA calls, 47 overri de busy, 64 do not di sturb, 64 execu tive, 64 priva cy, 65 toll re stri cti on, 65 overri de cal ls, 63 P page anno uncement s, 66 page butt on, 91 paging gr oup code s, 134 phantom di recto ry number, 7 primary d[...]

  • Page 163

    Ind ex V ~ V Strat a DK Di gita l T ele ph one 6/0 0 151 message mai lbox, 84 mess age re trie val , 85 mult iple m ess age re tri eval, 86 volume, 4 , 6 volume cont rols, 12 volunta ry acco unt codes (verified/non -verified), 21[...]

  • Page 164

    Ind ex V ~ V Strat a DK Di gita l T ele ph one 6/0 0 152[...]