Tektronix Tektronix Color Printer manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Tektronix Tektronix Color Printer. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Tektronix Tektronix Color Printer ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Tektronix Tektronix Color Printer décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Tektronix Tektronix Color Printer devrait contenir:
- informations sur les caractéristiques techniques du dispositif Tektronix Tektronix Color Printer
- nom du fabricant et année de fabrication Tektronix Tektronix Color Printer
- instructions d'utilisation, de réglage et d’entretien de l'équipement Tektronix Tektronix Color Printer
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Tektronix Tektronix Color Printer ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Tektronix Tektronix Color Printer et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Tektronix en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Tektronix Tektronix Color Printer, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Tektronix Tektronix Color Printer, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Tektronix Tektronix Color Printer. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User Manual Phaser ® 360 Color Printer First printing May 1998 070-9922-02[...]

  • Page 2

    Copyright © T ektronix, Inc. Printed in the U.S.A. Unpublished rights r eserved under the copyright laws of the United States. Contents of this publication may not be r eproduced in any form without permission of T ektronix, Inc. T ektronix ¨ , Phaser ¨ , ColorStix ¨ , and Made For Each Other ¨ are r egistered trademarks of T ektr onix, Inc. T[...]

  • Page 3

    Phaser ® 360 Printer W arranty T ektronix warrants that the Phaser 360 printer will be fr ee from defects in materials and workmanship for a period of one (1) year fr om the date of shipment. If this pr oduct proves defective during the warranty period, T ektronix, at its option, will either r epair the defective product on-site or by means of tel[...]

  • Page 4

    Users saf ety summar y T erms in manual: CAUTION Conditions that can result in damage to the pr oduct. W ARNING Conditions that can result in personal injury or loss of life. P ower source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the speciÞ ed power cord and connect[...]

  • Page 5

    User Manual v Contents 1 About Your Printer Features of your new printer 1-2 An illustrated guide to your printer 1-4 Printer parts and components 1-7 Consumables 1-7 Printer parts 1-8 Options and accessories 1-9 2 Getting Set Up Setting up the printer: at a glance 2-1 What you get with your printer 2-2 Choosing a printer location 2-3 Removing the [...]

  • Page 6

    vi Phaser 360 Color Printer 3 Installing Printer Software Overview 3-1 PC/Windows software 3-2 Installing printer software for Windows 95 3-3 Installing printer software for Windows NT 4.0 3-6 Installing printer software for Windows NT 3.51 3-11 Installing printer software for Windows 3.1 3-15 Mac OS software 3-19 Using the Mac OS installer 3-21 Se[...]

  • Page 7

    User Manual vii When to use the manual-feed slot 4-16 Printing from a PC 4-19 Using Windows printer drivers 4-19 Using the printerÕs front panel 4-19 Downloading utility files 4-19 Using the AdobePS 4 driver with Windows 95 4-22 Using the Tektronix driver for Windows 3.1 4-25 Using the Adobe PostScript driver for Windows 3.1 4-29 Using the Windows[...]

  • Page 8

    viii Phaser 360 Color Printer Working with fonts 5-12 Resident typefaces (PostScript and PCL5) 5-12 Downloading fonts 5-13 Using fonts with Windows 5-14 Printing a list of fonts 5-15 Improving print speed 5-16 Selecting page sizes in Windows applications 5-19 6 Using the Front Panel Front panel overview 6-1 Front panel indicators 6-1 Two-line displ[...]

  • Page 9

    User Manual ix Using isopropyl alcohol 7-19 Cleaning for ink smears and jams: internal paper path 7-20 Cleaning for jams and ink smears: paper-feed rollers 7-22 Cleaning for ink smears: paper-exit path 7-28 Cleaning for upper media tray jams: media-pick roller 7-34 Cleaning for lower tray jams: paper-pick rollers 7-43 8 Troubleshooting Overview 8-1[...]

  • Page 10

    x Phaser 360 Color Printer 9 Customer Support On-line support 9-1 Receiving email update notices 9-1 Customer Support Centers 9-2 Getting information by fax 9-3 10 Supplies, Accessories, and Expanding Your Printing System Tektronix printers and Tektronix supplies: Made For Each Other ¨ 10-1 Customizing your printer 10-1 Printer supplies 10-2 Phase[...]

  • Page 11

    User Manual 1-1 Chapter 1 About Your Printer The T ektronix Phaser ¨ 360 Color Printer is a fast, reliable, economical, and easy-to-use printer that produces brilliant, high-quality color prints on plain paper . It is compatible with the leading network protocols, operating systems, and software applications, so everyone in your workgr oup can use[...]

  • Page 12

    1 About Your Printer 1-2 Phaser 360 Color Printer Features of y our new printer Image quality and speed ■ Fast Color . Quick color prints on paper at 6 pages per minute (ppm) and transparencies at 5.5 ppm. ■ Standard. 300 x 300 dots per inch (dpi) f or normal pr inting on paper at 4 ppm. Recommended f or ov erhead transparencies — produces vi[...]

  • Page 13

    About Your Printer 1 User Manual 1-3 Note In addition to this manual, your printer is shipped with the following important resour ces: CD-ROM and diskettes Contains driver and utility Þles for installing and operating your printer and additional user documentation. Quick Ref erence Guide Contains at-a-glance instructions for basic printer operatio[...]

  • Page 14

    1 About Your Printer 1-4 Phaser 360 Color Printer An illustrated guide to y our printer 1 Front panel menu display and buttons 6 T ransparency tray (optional) 2 Front cover 7 T op cover 3 Front cover r elease button 8 T op cover release button 4 Manual-feed slot 9 T ransit restraint (printhead lock) 5 Paper tray 10 Lower Paper T ray Assembly (optio[...]

  • Page 15

    About Your Printer 1 User Manual 1-5 1 Maintenance tray 5 Ink loading bins 2 W aste liner 6 Ink sticks 3 Exit cover release button 7 Front cover (open) 4 Exit cover 3 4 5 6 2 1 7 9922-146[...]

  • Page 16

    1 About Your Printer 1-6 Phaser 360 Color Printer 1 External hard drive (optional), with bracket and cable 2 Back panel with interface ports and PhaserShare network car d slot 3 On/Off switch 4 Power cord Network Adapter Ethernet RCV XMT LNK Parallel Second Feeder Ethernet® 4 1 2 3 9922-147 Network Adapter Ethernet RCV XMT LNK Parallel Service Onl[...]

  • Page 17

    About Your Printer 1 User Manual 1-7 Printer par ts and components Consumables ColorStix solid-ink sticks Phaser 360 printer ColorStix ¨ solid-ink sticks come in four colors: cyan, magenta, yellow , and black. Each of these ink sticks has a unique shape that matches the shape of the corresponding loading bin on top of the printer . The printer hol[...]

  • Page 18

    1 About Your Printer 1-8 Phaser 360 Color Printer Printer par ts P aper /transparency tray The standard tray (for either letter - or A4-size media) shipped with the printer accepts up to 200 sheets of common ofÞce paper , ranging from 60 to 120 g/m 2 (16 to 32 lb.) . , Y ou can also load full-sheet peel-off labels or up to 50 sheets of transparenc[...]

  • Page 19

    About Your Printer 1 User Manual 1-9 Options and accessories High-capacity t ransparency tra y Save time and effort by or dering a T ektronix high-capacity transpar ency tray for transparency and label printing only . T ransparency trays (letter - and A4-size) hold up to 175 sheets (about three boxes) of transpar encies and 100 sheets of labels . B[...]

  • Page 20

    1 About Your Printer 1-10 Phaser 360 Color Printer ■ Expanded job accounting. Allows you to keep records on up to 5000 print jobs. Y ou can track usage rates and times, users, paper consumption, duration of print jobs, and other important information. ■ Font storage. Provides storage for additional downloadable fonts. Refer to the printer Õs C[...]

  • Page 21

    User Manual 2-1 Chapter 2 Getting Set Up Setting up the printer: at a glance 1. Unpack the printer and its accessories (page 2-3). 2. Send in your registration car d (page 2-3). 3. Install the Lower Paper T ray Assembly (optional) (page 2-4). 4. Unlock the transit restraint (page 2-7). 5. Install the maintenance tray (page 2-8). 6. Load the ink sti[...]

  • Page 22

    2 Getting Set Up 2-2 Phaser 360 Color Printer What y ou g et with y our printer The following items are shipped with the printer . The optional Lower Paper T ray Assembly , network cards, and T ektronix external hard disk ar e shipped separately . 1. Quick-Start Installation guide 2. ColorStix ink starter pack 3. Package of T ektronix premium trans[...]

  • Page 23

    Getting Set Up 2 User Manual 2-3 Choosing a printer location T o ensure proper printer operation: 1. Install the printer on a ßat surface. The degree of tilt should be no more than 3 degr ees, approximately equivalent to lifting one side of the printer 2 cm (0.75 in.) off a ßat surface. 2. Allow at least 5 cm (2 in.) clearance on each side of the[...]

  • Page 24

    2 Getting Set Up 2-4 Phaser 360 Color Printer Installing the Lo wer P aper T ra y Assembl y (optional) Caution If you are adding a Lower Paper T ray Assembly to a printer that is already in service, let the printer cool down for at least 30 minutes before you move it to allow sufficient time for the ink to solidify . Then remove the maintenance tr[...]

  • Page 25

    Getting Set Up 2 User Manual 2-5 4. Place the printer on top of the Lower Paper T ray Assembly . W arning The printer weighs about 32 kg (70 lb.). Do not attempt to lift the printer without the assistance of another person. 5. Make sure that the left and right alignment pins Þt in the holes in the base of the printer . 6. Plug the Lower Paper T ra[...]

  • Page 26

    2 Getting Set Up 2-6 Phaser 360 Color Printer 7. If you are installing a Lower Paper T ray Assembly on a printer already in service, r einsert the maintenance tray , plug the printer back in, and turn the printer on. W arning The printer is not permanently attached to the Lower Paper T ray Assembly . When moving the printer , first disconnect it f[...]

  • Page 27

    Getting Set Up 2 User Manual 2-7 Unloc king the transit restraint 1. Insert a wide ßat-blade screwdriver into the slot of the transit restraint lock, located on the right side of the printer . 2. While pushing inward with slight pr essure, turn the lock button counterclockwise until it springs out ßush with the side of the printer . Caution If yo[...]

  • Page 28

    2 Getting Set Up 2-8 Phaser 360 Color Printer Installing the maintenance tra y The disposable maintenance tray (labeled with a blue ÒBÓ) shipped with your printer must be installed before printing is possible. For mor e details on the maintenance tray , see ÒEmptying the waste linerÓ on page 7-8 and ÒReplacing the maintenance trayÓ on page 7-[...]

  • Page 29

    Getting Set Up 2 User Manual 2-9 4. Install the maintenance tray by sliding it into the printer . Make sure that the tray slides in straight on both sides. 5. Using both thumbs, push the tray in Þrmly until it latches. 6. Close the front cover . Caution If you move or ship the printer , be sure to r emove the maintenance tray to protect the printe[...]

  • Page 30

    2 Getting Set Up 2-10 Phaser 360 Color Printer Loading the ink stic ks Y our printer is shipped with a sampler containing one of each of the ColorStix ink sticks (black, cyan, magenta, and yellow). Load the ink sticks before you begin printing. For mor e details on color ink sticks, see ÒAdding inkÓ on page 7-6. Note T o avoid printing delays, ma[...]

  • Page 31

    Getting Set Up 2 User Manual 2-11 Loading the media tra ys Y our printer is shipped with a single media tray (letter- or A4-size) that accepts common ofÞce paper and letter head, transparencies, and labels. If you frequently print on dif ferent types of media, you may want to obtain a tray for each type of media you use. For transparency printing,[...]

  • Page 32

    2 Getting Set Up 2-12 Phaser 360 Color Printer 2. T o load paper: a. First fan the paper to release sheets that ar e stuck together . b. Load up to 200 sheets of common ofÞce paper (slightly less than one-half ream). A label on the inside of the paper tray indicates the trayÕs maximum capacity . c. Set the switch on the side of the tray to Paper [...]

  • Page 33

    Getting Set Up 2 User Manual 2-13 3. T o load transparencies: a. Handle transparencies by the edges and with both hands to avoid Þngerprints and creases, which can r esult in poor print quality . b. Load up to 50 transparencies in the standar d paper tray (the bottom line on the Þll label) and 175 sheets (about three boxes) in the transparency tr[...]

  • Page 34

    2 Getting Set Up 2-14 Phaser 360 Color Printer 4. Make sure that the media Þts snugly against the inside fr ont wall of the tray . 5. Insert the loaded media tray into the printer . 9922-07 4[...]

  • Page 35

    Getting Set Up 2 User Manual 2-15 Loading the optional Lower P aper T ra y Assembl y The Lower Paper T ray Assembly holds up to 625 sheets (approximately one and one-quarter ream) of 90 g/m 2 (24 lb.) paper . A label on the inside of the tray provides a Þll line to indicate the trayÕs maximum paper capacity . ■ For more information on the Lower[...]

  • Page 36

    2 Getting Set Up 2-16 Phaser 360 Color Printer 2. Select one-half of a ream (250 sheets or less) of paper at a time. 3. Prior to loading paper in the Lower Paper T ray Assembly , fan the paper stack to release sheets that ar e stuck together . 4. Load the Þrst stack of paper in the tray . Make sure that the paper Þts snugly against the slanted ba[...]

  • Page 37

    Getting Set Up 2 User Manual 2-17 Connecting an e xternal har d disk (optional) The Phaser 360 printer has a SCSI (Small Computer System Interface, pronounced ÒscuzzyÓ) port on the r ear panel. The SCSI speciÞcation is an industry standard for connecting computer peripherals. Use this port only for connecting an external hard disk to the printer[...]

  • Page 38

    2 Getting Set Up 2-18 Phaser 360 Color Printer Connecting the printer The printer can be connected to networks and single workstations. Refer to the PhaserShare Networking System Administrator Manual for mor e information on installing and conÞguring the printer on a network. Printer por ts The Phaser 360 printer has the following ports: 1. 10Base[...]

  • Page 39

    Getting Set Up 2 User Manual 2-19 Connecting to a netw ork The Phaser 360 printer has a built-in 10BaseT Ethernet port for network connectivity . An expansion slot is provided for optional T ektronix PhaserShare network car ds for 100BaseTx Ethernet (includes connection for 10Base2), T oken Ring, or LocalT alk connections. ■ For information on in[...]

  • Page 40

    2 Getting Set Up 2-20 Phaser 360 Color Printer Connecting a PC or UNIX w orkstation to the parallel por t The printer supports a bidirectional parallel port. Connect your computer to the printer Õs parallel port with a standard parallel cable and the adapter shipped with your printer . Make all connections before you turn on the printer . ■ If l[...]

  • Page 41

    Getting Set Up 2 User Manual 2-21 Connecting to a Macintosh Connect Macintosh computers on a network through the built-in Ethernet interface. An optional LocalT alk network card is available. ■ Refer to the PhaserShare Networking System Administrator Manual for installation and conÞguration procedur es. ■ See ÒPhaserShare network car dsÓ on [...]

  • Page 42

    2 Getting Set Up 2-22 Phaser 360 Color Printer Fr ont panel displa y and controls When the printer is turned on, the front panel display is lighted. W atch the front panel display for instr uctions as you Þnish the set-up procedur e. Status messages, such as Warming Up or Ready, appear on the top line of the display . Other messages, such as Info,[...]

  • Page 43

    Getting Set Up 2 User Manual 2-23 Letting the printer warm up After you have installed the maintenance tray and the media tray , allow the printer about 15 minutes to warm up and perform self-tests. As the printer warms up, note the following: ■ Front panel display . When you Þrst turn on the printer , two indicator lights come on, the power lig[...]

  • Page 44

    2 Getting Set Up 2-24 Phaser 360 Color Printer Selecting a language f or the front panel Messages that appear in the front panel window ar e in English by default. Y ou can skip this step if you want the front panel to display messages in English. T o change the language to Spanish, French, German, Italian, or Japanese, follow these steps. (If Chin[...]

  • Page 45

    Getting Set Up 2 User Manual 2-25 Printing a Configuration P age After the printer is installed, print the ConÞguration Page. This page lists important information about your printer , including the serial number , printer ID, amount of installed memory , and network protocols enabled. Use this page as a resour ce for reconÞguring your printer o[...]

  • Page 46

    2 Getting Set Up 2-26 Phaser 360 Color Printer Tips f or optimum printing perf ormance ■ Always leave the printer on. Whenever you turn off and r estart the printer , it performs a cleaning routine that consumes ink. T o ensure optimum printing performance and best ink economy , leave the printer turned on overnight and during weekends. When the [...]

  • Page 47

    User Manual 3-1 Chapter 3 Installing Printer Software Overview Packaged with your printer is a CD-ROM and a set of diskettes that contain the software you need to use the printer . Included are installer applications that automatically install the printer Õs software onto your computer Õs hard disk. Included are drivers, PostScript printer descri[...]

  • Page 48

    3 Installing Printer Software 3-2 Phaser 360 Color Printer PC/Windo ws software Refer to the following instructions depending on which version of W indows you are using: ■ ÒInstalling printer software for W indows 95Ó on page 3-3 ■ ÒInstalling printer software for W indows NT 4.0Ó on page 3-6 ■ ÒInstalling printer software for W indows N[...]

  • Page 49

    Installing Printer Software 3 User Manual 3-3 Installing printer software f or Windows 95 Note This procedur e installs the AdobePS 4 printer driver . If you are installing from diskettes, you may need mor e than one diskette depending on your Windows system. Keep all of the printer’ s diskettes handy during the installation, and insert each disk[...]

  • Page 50

    3 Installing Printer Software 3-4 Phaser 360 Color Printer Custom Installation a. In the Driver Installation dialog bo x, select from the follo wing options, then clic k Next to continue . ■ Drivers/PPDs Installs driver files and printer description files. ■ QuarkXPress PDF Installs an application-specific printer descr iption file. ■ Pha[...]

  • Page 51

    Installing Printer Software 3 User Manual 3-5 6. The Finish Installation dialog box contains instructions for completing the printer software setup; click Next . The Add Printer W izard program is automatically launched. 7. In the Add Printer W izard , click Next in the opening dialog box. 8. Select your printer Õs connection, either Local Printer[...]

  • Page 52

    3 Installing Printer Software 3-6 Phaser 360 Color Printer Installing printer software f or Windows NT 4.0 Note If you are installing fr om diskettes, you may need more than one diskette depending on your Windows system. Keep all of the printer ’ s diskettes handy during the installation, and insert each diskette when you are pr ompted by the ins[...]

  • Page 53

    Installing Printer Software 3 User Manual 3-7 Custom Installation a. In the Driver Installation dialog bo x, select from the follo wing options, then clic k Next to continue . ■ Drivers/PPDs Installs driver files and printer description files. ■ QuarkXPress PDF Installs an application-specific printer descr iption file. ■ PhaserPrint Plug[...]

  • Page 54

    3 Installing Printer Software 3-8 Phaser 360 Color Printer 6. The Finish Installation dialog box contains instructions for completing the printer software setup; click Next . The Add Printer W izard program is automatically launched. 7. In the Add Printer W izard , click Next in the opening dialog box. 8. Select printer management, either My comput[...]

  • Page 55

    Installing Printer Software 3 User Manual 3-9 13. Enter a name for the printer , and select the Phaser 360 as the default printer if desired, and click Next . 14. Decide if you want to share the printer , Shared or Not shared , and click Next . If you are installing drivers for platforms other than W indows NT 4.0, for example W indows 95, a messag[...]

  • Page 56

    3 Installing Printer Software 3-10 Phaser 360 Color Printer Installing printer software f or Windows NT 3.51 Note If you are installing fr om diskettes, you may need more than one diskette depending on your Windows system. Keep all of the printer ’ s diskettes handy during the installation, and insert each diskette when you are pr ompted by the i[...]

  • Page 57

    Installing Printer Software 3 User Manual 3-11 Custom Installation a. In the Driver Installation dialog bo x, select from the follo wing options, then clic k Next to continue . ■ Drivers/PPDs Installs driver files and printer description files. ■ QuarkXPress PDF Installs an application-specific printer descr iption file. ■ PhaserPrint Plu[...]

  • Page 58

    3 Installing Printer Software 3-12 Phaser 360 Color Printer 6. The Finish Installation dialog box contains instructions for completing the printer software setup; click Next . The Print Manager opens automatically . 7. From the Printer menu select Create Printer . 8. In the Create Printer dialog box, under Driver , select Other . 9. T ype in the dr[...]

  • Page 59

    Installing Printer Software 3 User Manual 3-13 Installing printer software f or Windows 3.1 Note If you are installing fr om diskettes, you may need more than one diskette depending on your Windows system. Keep all of the printer ’ s diskettes handy during the installation, and insert each diskette when you are pr ompted by the installation pr og[...]

  • Page 60

    3 Installing Printer Software 3-14 Phaser 360 Color Printer Custom Installation a. In the Driver Installation dialog bo x, select from the follo wing options, then clic k Next to continue . ■ Drivers/PPDs Installs driver files and printer description files. ■ QuarkXPress PDF Installs an application-specific printer descr iption file. b. If [...]

  • Page 61

    Installing Printer Software 3 User Manual 3-15 6. If you are installing the T ektronix driver , select your T ektronix Phaser 360 printer and click Next . 7. The Finish Installation dialog box contains instructions for completing the printer software setup; click Next . 8. In the Installation Completed dialog box, click Finish . 9. Continue with th[...]

  • Page 62

    3 Installing Printer Software 3-16 Phaser 360 Color Printer Mac OS software Use the installer application on the printer Õs CD-ROM or diskettes to install the printer Õs standard softwar e. Then, continue with driver-speciÞc setup instructions for the driver you ar e using. Installer options Software Description Installed folder Custom Install ([...]

  • Page 63

    Installing Printer Software 3 User Manual 3-17 Using the Mac OS installer 1. Insert either the printer Õs CD-ROM or the Phaser 360 Installer for Mac OS Disk 1 into the appropriate drive on your computer . 2. Double-click the Phaser 360 Installer icon. Click Continue until the Easy Install window appears. 3. Select Easy Install or Custom Install : [...]

  • Page 64

    3 Installing Printer Software 3-18 Phaser 360 Color Printer Setting up the Phaser 360 printer driver The Phaser 360 printer driver is a T ektronix-modiÞed version of Apple's LaserW riter 7.1.2 printer driver . Use the Phaser 360 printer driver if you are using System Software 6.0.7, or 7.0 and later . 1. Install the printer Õs software as de[...]

  • Page 65

    Installing Printer Software 3 User Manual 3-19 Setting up the Apple LaserWriter 8.3.4 driver The LaserW riter 8.3.4 driver uses printer-speciÞc PPDs (PostScript Printer Description Þles) to learn a printer Õs page sizes, printing options, and media type options. T o use the LaserW riter 8.3.4 driver with a Phaser 360 printer , do the following s[...]

  • Page 66

    3 Installing Printer Software 3-20 Phaser 360 Color Printer 6. If the auto-setup Þnishes, a color icon appears next to the printer Õs name in the Chooser . If not, click OK at the prompt. In the dialog box that appears, under Installable Options select items such as the optional Lower Paper T ray Assembly , then click OK . 7. Click the Chooser ?[...]

  • Page 67

    Installing Printer Software 3 User Manual 3-21 Setting up the Phaser 360 GX driver If you are using Apple Macintosh QuickDraw GX, use the Phaser 360 GX driver to print to your Phaser 360 printer . ■ The Phaser 360 GX driver works with QuickDraw GX and non-QuickDraw GX applications. ■ QuickDraw GX does not work with non-QuickDraw GX printer driv[...]

  • Page 68

    3 Installing Printer Software 3-22 Phaser 360 Color Printer 5. In the Connect via ÞeldÕs pop-up menu, select your printer Õs communication method: ■ The AppleT alk option is the standard network connection. ■ The Servers option is used to select a shared desktop printer . 6. Click on your Phaser 360 printer in the list of printers on the rig[...]

  • Page 69

    Installing Printer Software 3 User Manual 3-23 UNIX w orkstation software PhaserPrint™ f or UNIX software For UNIX environments, T ektronix of fers the optional PhaserPrintª for UNIX software. PhaserPrint for UNIX softwar e includes driver-selectable printer options, and provides fast, raster Þle and scr een copy printing to T ektronix color pr[...]

  • Page 70

    3 Installing Printer Software 3-24 Phaser 360 Color Printer[...]

  • Page 71

    User Manual 4-1 Chapter 4 Printing Basics Y ou can print to your printer from PCs, Macintosh computers, and UNIX workstations. Once you have installed the printer Õs software, a variety of printer features ar e available from your computer . This chapter discusses the following topics: ■ Adjusting print speed and resolution ( Fast, Standard, Enh[...]

  • Page 72

    4 Printing Basics 4-2 Phaser 360 Color Printer Print features: overview Once the appropriate printer driver is installed on your network or computer , you can the select the following print features fr om the menus available in your application software. ■ Paper or transparency printing ■ T ray selection (if you have the Lower Paper T ray Assem[...]

  • Page 73

    Printing Basics 4 User Manual 4-3 From the printer’ s front panel Use the front panel for selecting print featur es only if you were unable to install a driver fr om the printer Õs CD-ROM. Refer to ÒFront panel overviewÓ on page 6-1 for instructions on using the printer Õs front panel. Note If your printer is networked and you change the fron[...]

  • Page 74

    4 Printing Basics 4-4 Phaser 360 Color Printer Adjusting print speed and resolution Y ou can adjust the print quality and speed for different documents and purposes. Standard, the default setting, provides the best r eproduction for most business printing at 300 x 300 dots per inch (dpi). Select Fast Color for the fastest printing, and select Enhan[...]

  • Page 75

    Printing Basics 4 User Manual 4-5 All about media The printer prints on letter- and A4-size ofÞce paper , transparencies, peel-off labels (such as A very 5160), and nonglossy cover stock. T ektronix pr emium and standard grades of transpar ency media are designed to provide optimal image quality and reliable operation. T ektronix pr emium transpar[...]

  • Page 76

    4 Printing Basics 4-6 Phaser 360 Color Printer Acceptable media sizes, types, and weight The printer prints on either letter- or A4-size paper , depending on which tray size you order ed. The following table shows the types and weight of letter- or A4-size media you can load in the differ ent trays: ■ Print on plain paper , including copier paper[...]

  • Page 77

    Printing Basics 4 User Manual 4-7 Margins and ima g e area The image area is the part of the media wher e the image appears. When the printer places an image on the media, the image area is a bit smaller than the actual media size. Y ou may need to adjust the page margins in your application software to match the image ar ea. The printer must be se[...]

  • Page 78

    4 Printing Basics 4-8 Phaser 360 Color Printer Media tra ys Standard paper tra ys The printer is shipped with a standard letter - or A4-size paper tray that holds 200 sheets (slightly less than one-half ream) of paper . Use the standard paper tray for paper , letterhead, and label stock. Note The standard paper trays are designed for use with paper[...]

  • Page 79

    Printing Basics 4 User Manual 4-9 Media tra y settings Y ou can control the source of a print job fr om your computer . The media tray choices available in your application menus depend on the number and types of trays you have in use, the type of driver you have installed from the printer Õs CD-ROM, and the printer Õs default setting. A utoSelec[...]

  • Page 80

    4 Printing Basics 4-10 Phaser 360 Color Printer Changing the default media tra y setting These instructions apply if you install the optional Lower Paper T ray Assembly . Default setting When the Lower Paper T ray Assembly is Þrst installed, the default media tray selection is set to AutoSelect. W ith this setting, the printer automatically prints[...]

  • Page 81

    Printing Basics 4 User Manual 4-11 Printing letterhead 1. Load letterhead face up in the standar d paper tray with the bottom edge of the page closest to the paper tray handle. 2. Print from your softwar e application in the usual way . Refer to ÒPrinting from a PCÓ on page 4-19 and ÒPrinting fr om a MacintoshÓ on page 4-35. Caution Some letter[...]

  • Page 82

    4 Printing Basics 4-12 Phaser 360 Color Printer Printing labels 1. Use standard full-sheet peel-of f labels. 2. Load labels face up in the standard paper tray . 3. Print from your softwar e application in the usual way . Refer to ÒPrinting from a PCÓ on page 4-19 and ÒPrinting fr om a MacintoshÓ on page 4-35. Caution T o prevent the printer fr [...]

  • Page 83

    Printing Basics 4 User Manual 4-13 Printing transparencies Use T ektronix transparency media for optimal image quality and r eliable printer operation. T ektronix offers two transpar ency grades, standard and premium. T ektronix pr emium transparencies provide enhanced ink adhesion and print quality . Note Handle transparencies by the edges and wit[...]

  • Page 84

    4 Printing Basics 4-14 Phaser 360 Color Printer Printing transparencies from the standar d paper tray 1. Print from your computer in the usual way , but select T ransparency as the Paper Source or T ray Selection. Click Print. 2. Go to the printer . The front panel ßashes the following pair of messages: Waiting for Transparency Continue Cancel Loa[...]

  • Page 85

    Printing Basics 4 User Manual 4-15 T ransparency quality tips ■ Use T ektronix transparencies, available in standar d and premium grades. T ektronix premium transpar encies offer enhanced print quality and ink adhesion. ■ Select Standard as the print-quality mode for vibrant, saturated prints with smooth color transitions. This is the recommend[...]

  • Page 86

    4 Printing Basics 4-16 Phaser 360 Color Printer When to use the manual-f eed slot Use the manual-feed slot to feed single sheets for printing, especially when you want to print on heavier paper or cover stock. The manual-feed slot will accept nonglossy cover stock of 135 to 220 g/m 2 (50 to 80 lb.). 1. Through a supported printer driver , select Ma[...]

  • Page 87

    Printing Basics 4 User Manual 4-17 5. When prompted by the fr ont panel, insert one sheet of paper or transparency media until the sheet stops. ■ Manually f eeding letterhead: Orient the sheet of letterhead face down ( a ) and feed the bottom edge Þrst ( b ). ■ Manually f eeding transparencies: Feed T ektronix premium transparencies with the n[...]

  • Page 88

    4 Printing Basics 4-18 Phaser 360 Color Printer 6. After the Þrst sheet enters the printer , wait for the front panel to prompt you befor e feeding the next sheet (about 5 seconds). Note A jam error will occur if you feed the second sheet of media into the manual-feed slot before the fr ont panel prompts you. 9922-18 LETTER A4 5 Sec.[...]

  • Page 89

    Printing Basics 4 User Manual 4-19 Printing fr om a PC Y ou can print from a PC with or without a T ektronix-pr ovided printer driver . The provided (supported) drivers allow you to select printing featur es right from your computer . W ithout a supported driver , you can make some printing selections from the printer Õs front panel. Using Windows[...]

  • Page 90

    4 Printing Basics 4-20 Phaser 360 Color Printer Print features quic k reference: Windows printer drivers Follow these basic driver instructions to select printer features: Windows 3.1 Windows 95 Windows NT 4.0 AdobePS 3 Driver 1. F rom Control Panel , double-clic k Printers . 2. Select Phaser 360 printer . 3. Click Setup . 4. Click the tabs to sele[...]

  • Page 91

    Printing Basics 4 User Manual 4-21 Color corrections (see also page 5-2) a. Click Features tab . b. Select a Color Correction : ■ Automatic ■ None ■ Vivid Color ■ Simulate Displa y ■ SWOP Press ■ Euroscale Press ■ Commercial Press ■ Monochrome ■ Use Printer Setting a. Click Setup . b. Click Options . c. Click Printer Features . d.[...]

  • Page 92

    4 Printing Basics 4-22 Phaser 360 Color Printer Using the AdobePS 4 driver with Windows 95 T o select printing options, follow these steps: 1. From the taskbar , select Start . In the menu that appears, select Settings , then Printers . 2. In the Printers window , click the Phaser 360 printer icon with the right mouse button, then select Properties[...]

  • Page 93

    Printing Basics 4 User Manual 4-23 Graphics tab Click the Graphics tab to see graphics options. ■ T o change the print-quality modes (resolution or dpi settings), use the Print Quality selections in the Device Options tab. The Print Quality selections override the Resolution options in the Graphics tab. ■ If you are using host color corr ection[...]

  • Page 94

    4 Printing Basics 4-24 Phaser 360 Color Printer P ostScript tab Click the PostScript tab to see PostScript-related options. ■ Under PostScript timeout values , make these selections: ■ Leave the Job T imeout set to 0 . ■ Set the W ait T imeout to a high value, such as 900 seconds (15 minutes) to make sure you do not lose a multipage job due t[...]

  • Page 95

    Printing Basics 4 User Manual 4-25 Using the T ektronix driver f or Windows 3.1 T o select printing options, follow these steps: 1. From the Control Panel , double-click the Printers icon. 2. In the Printers dialog box, choose your printer from the list of installed printers. 3. Click the Set As Default Printer button if you want to select your pri[...]

  • Page 96

    4 Printing Basics 4-26 Phaser 360 Color Printer 6. Set the T imeouts . These options regulate your computer Õs communications with its printer ports. ■ Device Not Selected: T ype a value in this text box to change the number of seconds W indows waits before notifying you that a printer is off-line. The default is 15 seconds, and is recommended. [...]

  • Page 97

    Printing Basics 4 User Manual 4-27 9. From the Options dialog box, click the Printer Features button to see the T ektronix Printer Features dialog box. Make color correction and print quality selections in this dialog box. Click OK to return to the Options dialog box. 10. From the Options dialog box, click the Advanced button to see the Advanced Op[...]

  • Page 98

    4 Printing Basics 4-28 Phaser 360 Color Printer If y ou are using PC/NFS If you have PC/NFS software installed on your computer , you need to make the following selection in the Network Options dialog box: 1. From the Main window , double-click the Print Manager icon. 2. From the Options menu in the Print Manager , select Network Settings . 3. In t[...]

  • Page 99

    Printing Basics 4 User Manual 4-29 Using the Adobe P ostScript driver f or Windows 3.1 T o select printing options, follow these steps: 1. From the Control Panel , double-click Printers . 2. In the Printers dialog box, select the T ektronix Phaser 360 printer , then click Connect. 3. In the Connect dialog box, set the T imeout settings , then click[...]

  • Page 100

    4 Printing Basics 4-30 Phaser 360 Color Printer P ostScript tab Click the PostScript tab to see PostScript-related options. ■ In the Performance Options Þeld, select the Use Language Level 2 or 3 Features option. ■ Under PostScript timeout values , make these selections: ■ Leave the Job T imeout set to 0 . ■ Set the W ait T imeout to a hig[...]

  • Page 101

    Printing Basics 4 User Manual 4-31 Using the Windows NT 3.51 P ostScript driver If you are using Micr osoft W indows NT , follow the instructions in ÒInstalling printer software for W indows NT 3.51Ó on page 3-10 to install a W indows NT PostScript driver with a Phaser 360 printer . Y ou can select printer page sizes in the driver for W indows NT[...]

  • Page 102

    4 Printing Basics 4-32 Phaser 360 Color Printer Making default settings 1. From the taskbar , click Start , then Settings and Printers . 2. In the Printers dialog box, click the right mouse button on the Phaser 360 printer , and select Properties in the menu. 3. From the Properties dialog box, click the Device Settings tab. 4. In the Device Setting[...]

  • Page 103

    Printing Basics 4 User Manual 4-33 Selecting printer options within an application: Print 1. From the File menu, select Print ; the Print dialog box appears. Y ou can select a different printer and other settings in this dialog box. 2. Click on the Properties button; the Printer Document Properties sheet appears. 3. Click the Advanced tab to change[...]

  • Page 104

    4 Printing Basics 4-34 Phaser 360 Color Printer 3. Click the Printer button; another Page Setup dialog box appears. Y ou can select a different printer her e. 4. Click the Properties button; the Printer Document Properties sheet appears. 5. Click the Advanced tab to change any printer features, including T ekColor . This tab displays the same infor[...]

  • Page 105

    Printing Basics 4 User Manual 4-35 Printing fr om a Macintosh T o print from a Macintosh, you need a printer driver . Installing one of the provided (supported) drivers allows you to select printing featur es right from your computer . Refer to page 4-36 for a reference table of printing features. Using Macintosh printer drivers T o select printer-[...]

  • Page 106

    4 Printing Basics 4-36 Phaser 360 Color Printer Print features quic k reference: Macintosh printer drivers Follow these basic driver instructions to select printer features: Driver name Phaser 360 Apple LaserWriter 8 Phaser 360 GX 1. Make sure the driver softw are is installed. 2. Make sure y our pr inter is selected and set up in the Chooser . 3. [...]

  • Page 107

    Printing Basics 4 User Manual 4-37 Color correction (page 5-2) a. Open Print dialog box. b. Click TekColor b utton. c. Select a Color Correction: ■ Automatic ■ None ■ Vivid Color ■ Simulate Displa y ■ SWOP Press ■ Euroscale Press ■ Commercial Press ■ Monochrome ■ Use Printer Setting a. Open Print dialog box. b. Click Options b utt[...]

  • Page 108

    4 Printing Basics 4-38 Phaser 360 Color Printer Using the Phaser 360 printer driver Select media size 1. From the File menu, open the Page Setup dialog box. 2. Use the Paper pop-up menu to select the printer Õs supported paper sizes. Select printer-specific options 1. From the File menu, open the Print dialog box. 2. In the Print dialog box, clic[...]

  • Page 109

    Printing Basics 4 User Manual 4-39 Using the Apple LaserWriter 8 printer driver Select media size 1. From the File menu, open the Page Setup dialog box. 2. T o select the printer Õs supported paper sizes, use the Paper pop-up menu. Select printer-specific options 1. From the File menu, open the Print dialog box. 2. In the Paper Source Þeld, sele[...]

  • Page 110

    4 Printing Basics 4-40 Phaser 360 Color Printer Using the Phaser 360 GX printer driver Note Refer to the on-line manuals on the printer ’ s CD-ROM for details on using the Phaser 360 GX printer driver . Printing with a desktop printer If you are using QuickDraw GX applications, do one of the following: ■ Select any desktop printer in the Print [...]

  • Page 111

    Printing Basics 4 User Manual 4-41 Printing fr om a UNIX workstation Overview Y ou can print from a UNIX workstation through Ethernet, T oken Ring, or parallel interfaces. W orkstation users can print from any application that generates color PostScript or print screen shots with the PhaserPrint software. For instructions and examples on cr eating [...]

  • Page 112

    4 Printing Basics 4-42 Phaser 360 Color Printer UNIX workstations For UNIX environments, T ektronix of fers the optional PhaserPrintª for UNIX software which of fers driver-selectable printer options and provides fast, raster Þle and screen copy printing to T ektronix color printers. PhaserPrint for UNIX software is available for these workstatio[...]

  • Page 113

    Printing Basics 4 User Manual 4-43 OpenVMS w orkstations T o print from OpenVMS workstations, the optional PhaserSymª utility , a VMS print symbiont, functions as a driver for selecting printing options and as a queue manager . PhaserSym software is compatible with DEC workstations running OpenVMS version 5.0 and later . PhaserSym software communi[...]

  • Page 114

    4 Printing Basics 4-44 Phaser 360 Color Printer Printing fr om specific applications For printing from most applications, follow the instr uctions beginning on page 3-1 to install drivers and printer software. Some applications r equire additional conÞguration or page description Þles, which may have been installed with the driver . Additional i[...]

  • Page 115

    User Manual 5-1 Chapter 5 Printing: Beyond the Basics This chapter discusses the following topics: ■ ÒAdjusting the color of your printsÓ on page 5-2 ■ ÒUsing the Quick Collate optionÓ on page 5-9 ■ ÒPreviewing with Check PrintÓ on page 5-10 ■ ÒUsing Image SmoothingÓ on page 5-1 1 ■ ÒPrinter languagesÓ on page 5-12 ■ ÒW orkin[...]

  • Page 116

    5 Printing: Beyond the Basics 5-2 Phaser 360 Color Printer Adjusting the color of y our prints Y ou may occasionally want to adjust the color of your prints for speciÞc objectives, such as printing on transparencies. The following table lists the T ekColor color correction modes and their functions. A more detailed description of each mode follows[...]

  • Page 117

    Printing: Beyond the Basics 5 User Manual 5-3 T ekColor correction descriptions The following options are available. Note T ekColor color corrections do not affect colors specified in the PostScript Level 2 international color standard CIE XYZ, developed by the Commission Internationale de l’Eclairage (International Commission on Illumination). [...]

  • Page 118

    5 Printing: Beyond the Basics 5-4 Phaser 360 Color Printer Simulate Displa y: Simulating screen colors The Simulate Display option makes printed colors approximate the colors on a standard display scr een. This selection should improve the screen-to-printer color accuracy for most applications that donÕt perform their own color corrections. This s[...]

  • Page 119

    Printing: Beyond the Basics 5 User Manual 5-5 None: T urning off all color corrections If you do not want to use any T ekColor color corrections, change the color correction setting to None. Select None when you ar e doing the following: ■ Using applications that do their own color adjusting. ■ Using ColorSync on a Macintosh or host color corre[...]

  • Page 120

    5 Printing: Beyond the Basics 5-6 Phaser 360 Color Printer Printing and using the color sampler charts Y ou can print color sampler charts from your printer to see how colors you have speciÞed from within an application will look when printed. Having a preprinted sample of each color can help you save time in selecting the right one. The color sam[...]

  • Page 121

    Printing: Beyond the Basics 5 User Manual 5-7 Tips f or w orking with color Whether you are pr oducing color reports, memos, graphs, charts, overhead transparencies for pr esentations, color handouts, or design comps, there are a few things to keep in mind when using color . ■ A large ar ea of color looks more saturated (brighter) than a small ar[...]

  • Page 122

    5 Printing: Beyond the Basics 5-8 Phaser 360 Color Printer Special considerations If y our Phaser 360 printer is shared on a netw ork Another user may use the downloadable color correction utility Þles, or the printer Õs front panel, to change the printer Õs default color correction setting. If this situation occurs and you try to print through [...]

  • Page 123

    Printing: Beyond the Basics 5 User Manual 5-9 Using the Quic k Collate option Quick Collate speeds the collation and printing of large print jobs and multiple sets of documents. The collate function in some software applications repeatedly sends each page to the printer in sequence until the requested number of copies is printed. W ith the Phaser 3[...]

  • Page 124

    5 Printing: Beyond the Basics 5-10 Phaser 360 Color Printer Pre vie wing with Chec k Print W ith the Check Print option, the printer automatically stops after it prints the Þrst page of a document, letting you check the document before printing resumes. This function is especially useful when printing a lar ge job. Check Print is enabled as a defa[...]

  • Page 125

    Printing: Beyond the Basics 5 User Manual 5-11 Setting the Check Print timeout At the printer Õs front panel, scr oll to the Printer Defaults menu, then scroll to Check Print Timeout to r eset the timeout value. Refer to page 6-1 for information on using the printer Õs front panel. Using Image Smoothing Image Smoothing blends the adjacent colors [...]

  • Page 126

    5 Printing: Beyond the Basics 5-12 Phaser 360 Color Printer Printer languages The printer supports PostScript Level 1 and Level 2; Postscript 3; monochrome PCL5 (Printer Command Language); and HP-GL (Hewlett-Packard Graphics Language) printer languages. Refer to the printer Õs CD-ROM or the T ektronix web site for more information on printing PCL5[...]

  • Page 127

    Printing: Beyond the Basics 5 User Manual 5-13 Downloading f onts The fonts resident in the printer ar e stored in the printer and are always available for printing. The PostScript interpreter in the printer can also accept and store additional fonts known as downloadable fonts. If you want to print PostScript outline fonts that are not built into [...]

  • Page 128

    5 Printing: Beyond the Basics 5-14 Phaser 360 Color Printer Using f onts with Windows Before printing, you need to make sur e the fonts speciÞed in your document are installed in the printer or set up corr ectly in W indows. If you request a font in an application that is not resident in the printer , or is not correctly installed in W indows, the[...]

  • Page 129

    Printing: Beyond the Basics 5 User Manual 5-15 Printing a list of f onts Y ou can print a list of the printer Õs resident fonts by downloading a utility Þle to the printer . Printing a font list fr om a Macintosh 1. Install the sampler and utility Þles from either the Installer for Mac ¨ OS Diskette 1 or the printer Õs CD-ROM; see page 3-17 fo[...]

  • Page 130

    5 Printing: Beyond the Basics 5-16 Phaser 360 Color Printer Impr oving print speed Note There ar e different ways to improve print speed, such as by printing over Ethernet. For more information, visit the T ektronix web site. Refer to “On-line support” on page 9-1. T o speed the printing of a document with scanned images, here are some suggesti[...]

  • Page 131

    Printing: Beyond the Basics 5 User Manual 5-17 Windows 3.1 user s Note Use the following procedur e only if your computer is connected to the printer through the parallel port. Do not do this pr ocedure if the printer is connected over a network port. 1. From the Control Panel , double-click Printers . 2. In the Printers dialog box, select the T ek[...]

  • Page 132

    5 Printing: Beyond the Basics 5-18 Phaser 360 Color Printer Windows 95 user s 1. In the task bar on your screen, click the Start icon; a menu appears. 2. Move the cursor over Settings ; another menu appears. 3. In the menu, click Printers ; the Printers window appears. 4. In the Printers window , select the Phaser 360 printer icon. From the File me[...]

  • Page 133

    Printing: Beyond the Basics 5 User Manual 5-19 Selecting page sizes in Windows applications In some W indows applications, you can select printer page sizes from the File menu, in a Print Setup dialog box. If you use a Print Setup dialog box to select the Phaser 360 printer from your application, some page sizes may not be visible in the list. If t[...]

  • Page 134

    5 Printing: Beyond the Basics 5-20 Phaser 360 Color Printer Windows 95 1. In the task bar on your screen, click the Start icon; a menu appears. 2. Move the cursor over Settings ; another menu appears. 3. In the menu, click Printers ; the Printers window appears. 4. In the Printers window , select the Phaser 360 printer icon. Select Properties from [...]

  • Page 135

    User Manual 6-1 Chapter 6 Using the Front Panel Fr ont panel overvie w The printer Õs front panel includes an LCD display , menu buttons, and power and error indicator lights. The two-line display shows the status of the printer and menus for differ ent printer operations, such as cleaning. Fr ont panel indicators The front panel has two indicator[...]

  • Page 136

    6 Using the Front Panel 6-2 Phaser 360 Color Printer T w o-line display The two lines of the display have the following functions: Line 1 ■ Displays status messages such as Ready , Printing , or the printer Õs name. ■ Displays operation errors and warnings such as Out Of Ink. ■ Displays the names of menus and parameters you can set. Line 2 ?[...]

  • Page 137

    Using the Front Panel 6 User Manual 6-3 Fr ont panel b uttons 1. The Exit button allows you to perform these menu functions: ■ Back up a level of the menu without making a selection. ■ Exit the menu. 2. Button 2, labeled Info , lets you cycle through information such as the printer Õs name and the printer Õs IP addr ess. Pressing Info during [...]

  • Page 138

    6 Using the Front Panel 6-4 Phaser 360 Color Printer Enabling and disab ling the fr ont panel menu The printer allows a system administrator to lock the front panel menu by downloading a utility Þle. In this protected mode, you can only print the pages in the Help Pages menu; you cannot modify any settings in the other menus . For more information[...]

  • Page 139

    Using the Front Panel 6 User Manual 6-5 Fr ont panel menu map 9922-145 T ekColor Correction None Euroscale V ivid Color Commercial Display Monochrome SWOP Automatic (default) Menu Map Demonstration Page Configuration Page RGB Color Sampler Startup Page CMYK Color Sampler Help Pages Press Fast Color Enhanced Standard ( default ) Default Tray Energy[...]

  • Page 140

    6 Using the Front Panel 6-6 Phaser 360 Color Printer Printer Help P ages The printer has several Help Pages that you can print from the fr ont panel to learn more about the printer . Menu Map The menu map (see page 6-5) provides a graphical view of the fr ont panel menus. The menu map can be used as a convenient navigation aid for quickly determini[...]

  • Page 141

    Using the Front Panel 6 User Manual 6-7 Demonstration P age This page is a sample color print you can print through the fr ont panel or through your web br owser (refer to the PhaserShare Networking System Administrator Manual ). RGB and CMYK Color Samplers The RGB and CMYK color samplers provide multipage charts containing color samples and their [...]

  • Page 142

    6 Using the Front Panel 6-8 Phaser 360 Color Printer Printer standb y modes Normal standby When the printer is idle for more than 4 hours, it goes into a standby mode that keeps the printer ready to use yet r educes energy consumption. The printer exits standby mode when you send a Þle to the printer , press any front panel button, install or r em[...]

  • Page 143

    User Manual 7-1 Chapter 7 Caring For Your Printer Overview This chapter describes the following topics to help you care for the printer and keep it in peak operating condition: ■ “Moving or shipping y our printer” on page 7-2 Describes the steps you must take to properly move or ship the printer from one location to another . ■ “Adding in[...]

  • Page 144

    7 Caring For Your Printer 7-2 Phaser 360 Color Printer Mo ving or shipping y our printer Carefully follow the pr ocedures listed below to avoid damaging your printer when you need to move or ship it. 1. Latch all covers: Make sure that all doors and covers ar e Þrmly latched to ensure that the printhead is parked. Do not turn off the printer until[...]

  • Page 145

    Caring For Your Printer 7 User Manual 7-3 5. Remove and store the maintenance tray: a. Open the front cover and r emove the maintenance tray from the printer , keeping it level. Close the front cover . b. Remove, empty , and reinsert the waste liner into the maintenance tray . 9101-53 9922-13[...]

  • Page 146

    7 Caring For Your Printer 7-4 Phaser 360 Color Printer c. Place the maintenance tray in a plastic bag and seal the bag. The maintenance tray contains drum ßuid that leaks if the tray is tipped. Keep the maintenance tray level and in a sealed plastic bag while transporting it. Caution T o avoid potentially causing damages not covered by your printe[...]

  • Page 147

    Caring For Your Printer 7 User Manual 7-5 Caution T o avoid damaging the printer ’ s internal components, always turn the printer power off and lock the transit restraint befor e moving the printer . Failure to do so may r esult in damage to the printer ’ s internal components, and such damage may not be covered by your printer’ s warranty. 7[...]

  • Page 148

    7 Caring For Your Printer 7-6 Phaser 360 Color Printer Adding ink Y ou do not have to wait for the printer to run out of ink before adding ink. Prevent printing interr uptions by periodically checking the ink supply and adding ink sticks as necessary . The front panel displays Ink Low when the level for one or more colors dr ops to one-half stick. [...]

  • Page 149

    Caring For Your Printer 7 User Manual 7-7 Ink consumption. Ink consumption is primarily dependent on the ink coverage per print. Always keep a supply of ink sticks available to prevent printing interruptions. ■ Refer to ÒPrinter suppliesÓ on page 10-2 for information on ordering ColorStix ink sticks. Ink handling tips ■ T o ensure optimum pri[...]

  • Page 150

    7 Caring For Your Printer 7-8 Phaser 360 Color Printer Emptying the waste liner The waste liner catches melted ink stick residue r esulting from the printer Õs self-cleaning operations. The blue plastic waste liner fits inside the maintenance tray , which is located behind the front cover . Empty the waste liner whenever you remove the maintenance[...]

  • Page 151

    Caring For Your Printer 7 User Manual 7-9 2. When you open the front cover , the following message appears: Waste Liner (A) Full Remove Tray (B) 3. Grasp the maintenance tray by the front edge (marked with a blue ÒBÓ label) and lift up while sliding it out of the printer . Note Once the maintenance tray has been partially used, it will leak drum [...]

  • Page 152

    7 Caring For Your Printer 7-10 Phaser 360 Color Printer 4. Lift one corner of the waste liner handle to release it fr om the maintenance tray; remove the waste liner . 5. Empty the contents of the waste liner by twisting it. Make sure that you empty the waste liner completely before r eplacing it in the maintenance tray . Used ink is nontoxic; it c[...]

  • Page 153

    Caring For Your Printer 7 User Manual 7-11 Replacing the maintenance tra y The maintenance tray is a disposable unit located inside the printer and behind the front cover . It cleans the printer Õs drum, contains the waste liner (a blue plastic insert) for used ink, and functions in other operations of the printer . A front panel message tells you[...]

  • Page 154

    7 Caring For Your Printer 7-12 Phaser 360 Color Printer Caution Some surfaces inside the printer may be hot. Be careful not to touch the areas marked with this caution icon: 2. When you open the front cover , the following message appears: Caution Hot Surfaces Install New Tray (B) 3. Grasp the maintenance tray by the front edge (marked with a blue [...]

  • Page 155

    Caring For Your Printer 7 User Manual 7-13 4. Install the new maintenance tray by sliding it into the printer . Make sure the tray slides in straight on both sides. 5. Using both thumbs, push the tray in Þrmly until it latches. 6. Close the front cover and wait for the printer to warm up (about 15 minutes). 7. T o prevent leaking, seal the used ma[...]

  • Page 156

    7 Caring For Your Printer 7-14 Phaser 360 Color Printer Cleaning the printer Y ou need to clean the printer when the following occur: ■ Frequent media jams. ■ Prints are striped or smear ed. How often you need to clean the printer will depend on how heavily the printer is used and the environment in which it is used. T o determine an approximat[...]

  • Page 157

    Caring For Your Printer 7 User Manual 7-15 If prints have light stripes or smear s Prob lem Cleaning procedure Light-colored stripes or missing colors on prints. “Light stripes on prints: cleaning the printhead” on page 8-12. Ink smears on the front, back, or edges of a page. 1 “Cleaning f or ink smears and jams: inter nal paper path” on pa[...]

  • Page 158

    7 Caring For Your Printer 7-16 Phaser 360 Color Printer The Cleaning P age The Cleaning Page, a page with a series of narrow , colored stripes, is output each time the printhead is cleaned. More than one page may be printed. This occurs at the following times: ■ When you run the cleaning pr ocedure to eliminate light stripes in your prints (see p[...]

  • Page 159

    Caring For Your Printer 7 User Manual 7-17 1. While the Ready message is displayed, press the Menu button. The printer displays the following message: Help Pages <---- ----> Menu 2. Using the left arrow ( <---- ) or right arr ow ( ----> ) buttons, scroll thr ough the selections until the following message appears: Printer Defaults <-[...]

  • Page 160

    7 Caring For Your Printer 7-18 Phaser 360 Color Printer Cleaning supplies Y our printer is shipped with a cleaning kit that contains the following supplies: 1. Cleaning tray (media-pick roller) 2. Foam swabs 3. Lint-free cloth wipes (dry) 4. Plastic bottle for dispensing isopropyl alcohol Some cleaning procedur es require you to use cloth wipes or [...]

  • Page 161

    Caring For Your Printer 7 User Manual 7-19 Using isoprop yl alcohol Some of the cleaning procedur es require isopr opyl alcohol (IP A). Use the purest IP A (99%) available. Y ou can use 90% pure IP A, but if you do, you must wait after cleaning to make sure that the printer parts ar e completely dry . Ninety-nine percent IP A dries quickly; 90% IP [...]

  • Page 162

    7 Caring For Your Printer 7-20 Phaser 360 Color Printer Cleaning f or ink smears and jams: internal paper path Appro ximate time to complete: 3–6 minutes Clean the printer Õs internal paper path surfaces if you note the following: ■ Y our prints have stray ink marks on the front or the back. ■ The media is wrapping around the lar ge black ro[...]

  • Page 163

    Caring For Your Printer 7 User Manual 7-21 2. When the printer is on and the Ready message or the printer Õs name appears in the front panel, pr ess the Clean button. The printer displays the Þrst selection in the menu: Clean:Light Stripes <---- Clean Test 3. Press the left arr ow ( <--- ) button until the following front panel message appe[...]

  • Page 164

    7 Caring For Your Printer 7-22 Phaser 360 Color Printer Cleaning f or jams and ink smears: paper -feed r ollers Appro ximate time to complete: 5 minutes The paper-feed r ollers carry the print media from the media tray and manual-feed slot through the printer . Occasionally , stray ink particles become attached to the paper-feed r ollers, creating [...]

  • Page 165

    Caring For Your Printer 7 User Manual 7-23 1. Open the front cover . 2. Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer . Keep the maintenance tray upright. Note Once the maintenance tray has been partially used, it leaks drum fluid if tipped. Contact with the drum fluid poses no known health risk; ref[...]

  • Page 166

    7 Caring For Your Printer 7-24 Phaser 360 Color Printer 3. Locate the two sets of upper paper-feed r ollers above the maintenance tray: One set of rollers is black r ubber; the other set is white plastic. T urning the lower rubber r ollers also turns the upper rollers. 4. T o clean the upper black rubber rollers: a. Use either the prepackaged alcoh[...]

  • Page 167

    Caring For Your Printer 7 User Manual 7-25 5. T o clean the upper white plastic rollers: a. Use alcohol-soaked swabs for this procedur e. b. Place the swab on top of each upper white roller and pr ess down on the swab to create pr essure against the roller . c. Rotate the upper white roller four or five complete revolutions by turning the lower bl[...]

  • Page 168

    7 Caring For Your Printer 7-26 Phaser 360 Color Printer 6. Locate the two sets of lower paper-feed r ollers: one set of rollers is black rubber; the other set is white plastic. The lower rubber rollers ar e located below the maintenance tray; the white plastic rollers ar e located on the inside of the front cover . 7. T o clean the lower rubber pap[...]

  • Page 169

    Caring For Your Printer 7 User Manual 7-27 8. T o clean the lower white plastic rollers: a. Use either the prepackaged alcohol-soaked cloth or fold a lint-free cloth into a 2-inch squar e and soak with alcohol. b. Place and hold the cleaning cloth on top of each lower white roller while turning the individual r oller with your thumb and foreÞnger [...]

  • Page 170

    7 Caring For Your Printer 7-28 Phaser 360 Color Printer Cleaning f or ink smears: paper -exit path Appro ximate time to complete: 10 minutes If you have already performed the other ÒCleaning for ink smearsÓ procedur es described earlier in this chapter but problems persist, you should manually clean the paper-exit path. Refer also to ÒCleaning f[...]

  • Page 171

    Caring For Your Printer 7 User Manual 7-29 1. Open the front cover. 2. Open the exit cover using the blue release button located inside the front cover , at the top of the printer. 9922-138 9922-24[...]

  • Page 172

    7 Caring For Your Printer 7-30 Phaser 360 Color Printer 3. Clean excess ink particles and drum ßuid fr om the colored exit Þngers by gently wiping the top surface of each Þnger using a dry swab. Caution T o avoid damaging the print drum and exit fingers, never scrape excess ink with a tool or fingernail. Use a dry swab provided with the cleani[...]

  • Page 173

    Caring For Your Printer 7 User Manual 7-31 4. T o clean the rubber exit rollers: a. W rap an alcohol-soaked cloth around the index Þnger of one hand. b. Press your cloth-cover ed Þnger against each roller and turn the roller several times to clean each r oller individually. Note Y ou may notice some staining of the exit rollers while performing t[...]

  • Page 174

    7 Caring For Your Printer 7-32 Phaser 360 Color Printer 5. T o clean the white plastic exit rollers: a. W rap an alcohol-soaked cloth around the index Þnger of one hand. b. Place and hold your cloth-covered Þnger on top of each r oller while turning a black rubber exit r oller toward you with foreÞnger of your other hand. 9922-144[...]

  • Page 175

    Caring For Your Printer 7 User Manual 7-33 6. T o clean the two sets of ribbed exit guides on the underside of the exit cover , gently wipe the raised ribs using an alcohol-soaked cloth. Caution T o avoid damaging the print drum and exit guide, never scrape excess ink with a tool or fingernail. Use only the materials provided with the cleaning kit[...]

  • Page 176

    7 Caring For Your Printer 7-34 Phaser 360 Color Printer Cleaning f or upper media tra y jams: media-pick r oller Appro ximate time to complete: 5 minutes Clean the media-pick roller if the printer incorr ectly feeds paper or transparencies or if it feeds mor e than one sheet at a time. Y ou will need the pick-roller cleaning tray included in the cl[...]

  • Page 177

    Caring For Your Printer 7 User Manual 7-35 4. When the following front panel message appears, pr ess Print if you want a printout of the procedur e, otherwise press Continue : Print Instructions? Continue Print 5. When you press Continue , a fr ont panel message prompts you to install the cleaning tray in the media tray . a. Remove the upper media [...]

  • Page 178

    7 Caring For Your Printer 7-36 Phaser 360 Color Printer c. W et the cleaning tray sponge with isopropyl alcohol ( A ); a bottle is provided in the cleaning kit for dispensing the alcohol. Alternately , you can squeeze the alcohol from two presoaked alcohol wipe packets to moisten the cleaning tray sponge ( B ). Caution Rubbing alcohol may contain o[...]

  • Page 179

    Caring For Your Printer 7 User Manual 7-37 d. Place the cleaning tray in the media tray so that the trayÕs sponge pad is nearest the media trayÕs handle. Pr ess the two tabs underneath the cleaning tray into the two square notches provided in the media tray . e. Insert the media tray with the cleaning tray into the printer . 6. Press the Clean bu[...]

  • Page 180

    7 Caring For Your Printer 7-38 Phaser 360 Color Printer 10. Examine the separator pad located inside the media tray near the paper trayÕs handle. If it is coated with dust, wipe the separator pad using a clean cloth or a dry brush. 11. Reload media in the media tray . Replace the media tray in the printer . 12. The front panel r edisplays the foll[...]

  • Page 181

    Caring For Your Printer 7 User Manual 7-39 Manuall y cleaning the media-pic k roller 1. Remove the upper media tray from the printer . 2. Open the front cover . Caution Hot surfaces exist behind the upper paper-feed rollers. T o avoid personal injury during cleaning procedur es, do not reach in behind the paper-feed r ollers. 9922-23 12[...]

  • Page 182

    7 Caring For Your Printer 7-40 Phaser 360 Color Printer 3. Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer . Place the tray on a level surface. Note Once the maintenance tray has been partially used, it leaks drum fluid if tipped. Contact with the drum fluid poses no known health risk; refer to page 1 [...]

  • Page 183

    Caring For Your Printer 7 User Manual 7-41 4. T o clean the top surface of the media-pick roller: a. Locate the top of the media-pick roller behind the black r ubber paper-path r ollers. b. Use either the prepackaged alcohol-soaked cloth or a lint-fr ee cloth folded into a 2-inch square and soaked with alcohol. c. Scrub the top surface of the media[...]

  • Page 184

    7 Caring For Your Printer 7-42 Phaser 360 Color Printer 7. T o clean the bottom of the media-pick roller: a. Use either the prepackaged alcohol-soaked cloth or a lint-fr ee cloth folded into a 2-inch square and soaked with alcohol. b. Scrub the bottom surface of the pick roller thoroughly . 8. Replace the upper media tray in the printer . 9922-17[...]

  • Page 185

    Caring For Your Printer 7 User Manual 7-43 Cleaning f or lower tra y jams: paper -pick r ollers Appro ximate time to complete: 1 minute If the printer feeds paper incorrectly or feeds mor e than one sheet at a time from the Lower Paper T ray Assembly , you can generally corr ect the problem by cleaning the paper-pick r ollers with isopropyl alcohol[...]

  • Page 186

    7 Caring For Your Printer 7-44 Phaser 360 Color Printer[...]

  • Page 187

    User Manual 8-1 Chapter 8 Troubleshooting Overview Y our T ektronix Phaser 360 color printer is designed for r eliable operation even in high-volume printing environments. When printer pr oblems do arise, most are easy to r esolve without a service call. Proper usage and maintenance will help keep your printer performing at its peak. This chapter i[...]

  • Page 188

    8 Troubleshooting 8-2 Phaser 360 Color Printer Fr ont panel error messa g es The front panel displays messages indicating the condition of the printer . Some messages, such as Standby and Warming Up , simply provide status information and requir e no user action. Error messages, such as Jam:Open Front Cover , requir e you to perform some action, su[...]

  • Page 189

    Troubleshooting 8 User Manual 8-3 Jam:Open Front Cover Open the front cov er and remove the paper jam from the manual-f eed slot or behind the front cov er . Y ou may need to push on both sides of the maintenance tra y to relatch it or clean the upper or lower paper-f eed rollers. Jam:Remove Lower Tray There is a paper jam at the lower paper tr ay [...]

  • Page 190

    8 Troubleshooting 8-4 Phaser 360 Color Printer Upper Media Tray Empty Add paper or transparencies to the standard media tra y . Waiting For Manual Feed Inser t paper or transparency in the manual f eed slot. Waiting For Paper The print job specifies paper , but the printer detects that the tr ansparency tr a y is installed s witch on the side of t[...]

  • Page 191

    Troubleshooting 8 User Manual 8-5 T r oubleshooting quic k reference Refer to the following tables if you encounter problems with the printer . For additional troubleshooting topics, visit the T ektronix web site at http://www .tek.com/Color_Printers/ . Media feeding or jamming pr oblems Symptom Solution P aper jams or mispicks at the standard pape[...]

  • Page 192

    8 Troubleshooting 8-6 Phaser 360 Color Printer Image Quality Prob lems Symptom Solution Light-colored or blank stripes on pr ints. ■ Refer to “Light stripes on prints: cleaning the printhead” on page 8-12. Ink streaks or oil on front, back, or edges of print. ■ Do not print on both sides of the media. Ink may be offset onto the internal pap[...]

  • Page 193

    Troubleshooting 8 User Manual 8-7 Colors do not print as e xpected. ■ Make sure that the s witch on the side of the paper or transparency tra y is set f or the type of media on which you are going to print. ■ Ref er to “Adjusting the color of your prints” on page 5-2 f or details on how to select T ekColor color corrections. ■ Y ou may ha[...]

  • Page 194

    8 Troubleshooting 8-8 Phaser 360 Color Printer Printing and installation prob lems Symptom Solution Y ou have prob lems printing from a specific application. ■ Get inf ormation and tips on pr inting from specific applications (such as QuarkXPress and PageMak er) from the T ektronix Color Printer web site and from HAL, another T ektronix informa[...]

  • Page 195

    Troubleshooting 8 User Manual 8-9 The Ready message or the printer’ s name is displa yed, b ut the file does not print. ■ Make sure that the Phaser 360 printer is the selected printer . T r y printing the same file to another P ostScript printer . If the file prints, then the problem could be with the interf ace cable . Refer to “Interf ac[...]

  • Page 196

    8 Troubleshooting 8-10 Phaser 360 Color Printer The printer receives a file on the parallel por t. The front panel displa ys Processing Data indefinitely . Another file sent to a diff erent por t causes your computer or network interface to loc k up . ■ Do not set the wait timeout to 0. ■ Print files should not hav e e xtra characters after[...]

  • Page 197

    Troubleshooting 8 User Manual 8-11 Network pr oblems (Macintosh) Symptom Solution The printer doesn’t appear in the Chooser on a Macintosh. ■ Make sure the printer is connected to your netw or k. If it is not, turn the pr inter off bef ore reconnecting it. ■ Check the termination; refer to the documentation f or your netw ork adapter or conne[...]

  • Page 198

    8 Troubleshooting 8-12 Phaser 360 Color Printer Light stripes on prints: c leaning the printhead Appro ximate time to complete: 10 minutes Symptom: Prints have narrow , lengthwise stripes that are faded or the wrong color , or prints have missing colors. Solution: Run the automatic printhead-cleaning sequence from the printer Õs front panel. 1. Wh[...]

  • Page 199

    Troubleshooting 8 User Manual 8-13 5. T o conÞrm that the problem has been corrected, pr ess the Test button to print a T est Page. Check for any missing color bars on the T est Page. The following illustration shows a correct T est Page and an example of a T est Page with a missing color bar . ■ If your T est Page looks like the Þrst example, [...]

  • Page 200

    8 Troubleshooting 8-14 Phaser 360 Color Printer 6. If one or more of the color bars ar e still missing or are light, repeat the cleaning sequence by pressing the Clean button again. When cleaning ends, the printer outputs a Cleaning Page that you may discard as normal of Þce waste. 7. If the second cleaning sequence does not cure the light stripes[...]

  • Page 201

    Troubleshooting 8 User Manual 8-15 Media jams and misfeeds After you clear a media jam: The printer automatically outputs a second, usually partial print to remove any image that may r emain on the print drum and then prints your original image. The upper tray is the default tray for media the printer uses in self-cleaning. If you have a Lower Pape[...]

  • Page 202

    8 Troubleshooting 8-16 Phaser 360 Color Printer Locating jammed media Paper jams can occur in these places: 1. Inside the exit cover , around the lar ge black (transÞx) roller 2. Inside the front cover 3. At the manual feed slot 4. At the standard media tray 5. At the Lower Paper T ray Assembly Caution Some surfaces inside the printer may be hot. [...]

  • Page 203

    Troubleshooting 8 User Manual 8-17 Clearing a media jam ■ T o avoid ink smearing inside the printer , always try to pull jammed paper or transparencies out thr ough the top of the printer . ■ Use both hands to gently pull the media through its normal path out the top of the printer (exit cover), if possible. Do not use excessive force pulling t[...]

  • Page 204

    8 Troubleshooting 8-18 Phaser 360 Color Printer 1. Check for jammed media that has partially exited through the top of the printer . Remove any jammed media by pulling the media gently out from the exit cover . 2. If necessary , open the exit cover using the blue release button located inside the front cover , at the top of the printer. 3. Using bo[...]

  • Page 205

    Troubleshooting 8 User Manual 8-19 4. If the jam has not cleared, open the fr ont cover and check for jammed media inside the printer. 5. If necessary , remove the media tray to locate and clear jammed media. 9922-123 9922-139[...]

  • Page 206

    8 Troubleshooting 8-20 Phaser 360 Color Printer Ink smear s Symptom: Prints have stray ink marks on the front or the back. Solution: Clean the internal paper path. If smears persist, clean the paper-feed r ollers. If smears still appear , clean the paper -exit path. 1 See ÒCleaning for ink smears and jams: internal paper pathÓ on page 7-20. 2 See[...]

  • Page 207

    Troubleshooting 8 User Manual 8-21 If y our file doesn’t print If you've conÞgured a supported driver for your printer but your printer isn't printing, try the following suggestions. If these suggestions fail to solve the problem, copy the T ektronix PostScript err or handler utility to your printer to determine what is wrong. Refer t[...]

  • Page 208

    8 Troubleshooting 8-22 Phaser 360 Color Printer Windows user s (g eneral) ■ Check to make sure that you have conÞgur ed the communications ports and the Handshake option correctly by printing the ConÞguration Page. Refer to ÒPrinting a ConÞguration PageÓ on page 2-25. ■ Make sure that you ar e using the correct cables for your computer and[...]

  • Page 209

    Troubleshooting 8 User Manual 8-23 If y ou are using PC/NFS If you have PC/NFS software installed on your computer , you need to make the following selection in the Network Options dialog box: 1. From the Main window , double-click the Print Manager icon. 2. From the Options menu in the Print Manager , select Network Settings . 3. In the Network Op[...]

  • Page 210

    8 Troubleshooting 8-24 Phaser 360 Color Printer Windows 95 1. In the taskbar on your screen, select Start . 2. In the menu that appears, select Settings . 3. In the next menu, select Printers ; the Printers window appears. 4. From the File menu, click your printer Õs icon and select Properties. 5. Click the Details tab. 6. Click Add Port . 7. Clic[...]

  • Page 211

    Troubleshooting 8 User Manual 8-25 Chec king the printer’ s language mode If your Þle doesnÕt print, the language on the printer Õs port you are using may have been changed. 1. Print a copy of the printer Õs ConÞguration Page to see the language mode on each port. Refer to ÒPrinting a ConÞguration PageÓ on page 2-25. 2. If the printer por[...]

  • Page 212

    8 Troubleshooting 8-26 Phaser 360 Color Printer P ostScript printing err or s If you get a PostScript error when printing fr om Aldus PageMaker , Aldus FreeHand, QuarkXPr ess, or Canvas, you may be using an older or incorrect version of the printer description Þle. 1. Y ou should always use the most current printer description Þle. T o determine [...]

  • Page 213

    Troubleshooting 8 User Manual 8-27 Using a P ostScript err or handler The PostScript error handler is useful for diagnosing pr oblems when a job doesnÕt print. PostScript errors ar e printed on a page with other status information when an error occurs. This function can be useful to programmers for debugging PostScript code. Y ou can enable and di[...]

  • Page 214

    8 Troubleshooting 8-28 Phaser 360 Color Printer Fixing timeout pr oblems in Windows If print jobs are timing out and not printing, you may need to incr ease the timeout values in W indows and in the printer . T ry one of the following procedur es to change the W indows timeout. If the W indows procedur e doesnÕt work for you and you are not on a n[...]

  • Page 215

    Troubleshooting 8 User Manual 8-29 Windows timeout: Fr om DOS (and Windows 3.1) Note T o use this procedur e, the printer must be connected directly to your computer and not on a network. 1. At the DOS prompt, issue the DOS MODE command by typing the following: MODE LPT1:,,P 2. Start W indows 3.1. 3. From the Main menu, open the Control Panel . 4. [...]

  • Page 216

    8 Troubleshooting 8-30 Phaser 360 Color Printer Printer’ s timeout Note This is the basic procedur e for changing one of the printer ’ s timeout values. For more information on the printer’ s timeouts, refer to the on-line manual on the printer’ s CD-ROM. Y ou can use the TIMEOUTS.PS Þle to change the PostScript and HP-GL job and wait time[...]

  • Page 217

    Troubleshooting 8 User Manual 8-31 Printed color s are not what y ou expected For information on selecting T ekColor color corrections for accurate color repr oduction, see ÒAdjusting the color of your printsÓ on page 5-2. ■ Select another Color Correction option and print your image again. ■ If you are not using a supported driver (installed[...]

  • Page 218

    8 Troubleshooting 8-32 Phaser 360 Color Printer Printing P ANT ONE Colors If the Phaser 360 printer Õs printer-speciÞc P ANTONE Colors ar e not printing as expected, make sure that you ar e printing with the Enhanced print-quality setting and with color corrections set to None . Refer to ÒPrinting the P ANTONE Color ChartÓ in the on-line manual[...]

  • Page 219

    Troubleshooting 8 User Manual 8-33[...]

  • Page 220

    8 Troubleshooting 8-34 Phaser 360 Color Printer Sharing the printer on a netw ork Prints do not reflect y our settings If you share a Phaser 360 printer with other users on a network, the following two conditions may affect your prints: ■ Another user has downloaded a color correction utility Þle. ■ Someone has made color correction settings [...]

  • Page 221

    User Manual 9-1 Chapter 9 Customer Support On-line suppor t V isit our color printer web site for more information about your printer . For example, view updated user documentation, download utility Þles, get answers to frequently asked questions, Þnd a list of T ektronix dealers in your area, or contact customer support. Receiving email update n[...]

  • Page 222

    9 Customer Support 9-2 Phaser 360 Color Printer Customer Suppor t Centers For more information or for getting help with tr oubleshooting or servicing your printer , contact your local T ektronix dealer or sales r epresentative or the following resour ces worldwide: Customer Support Centers U . S. and Canada 1-800-835-6100 (Monday through F riday 6:[...]

  • Page 223

    Customer Support 9 User Manual 9-3 Getting inf ormation by fax Another T ektronix resour ce for up-to-date information is HAL (Highly Automated Library). If you have a fax machine and a touch-tone telephone, you can quickly receive by fax the latest technical hints and tips, solutions to common technical problems, and application notes for softwar [...]

  • Page 224

    9 Customer Support 9-4 Phaser 360 Color Printer[...]

  • Page 225

    User Manual 10-1 Chapter 10 Supplies, Accessories, and Expanding Your Printing System T ektr onix printers and T ektr onix supplies: Made For Each Other ® T ektronix supplies are developed and tested as a total system : printer , user-r eplaceable components, and media. These system components work together to produce consistent, high-quality colo[...]

  • Page 226

    10 Supplies, Accessories, and Expanding Your Printing System 10-2 Phaser 360 Color Printer Printer supplies For a complete list of printer supplies, refer to the supplies information sheet that was shipped with the printer and contact your local dealer or , in the United States, call T ektronix at 1-800-835-6100. Supplies Order n umber Description [...]

  • Page 227

    Supplies, Accessories, and Expanding Your Printing System 10 User Manual 10-3 PhaserShare netw ork cards The Phaser 360 printer is shipped with a built-in 10BaseT Ethernet port and an expansion slot for an additional network interface. T ektronix PhaserShare ¨ network car ds are easy to install and offer high-performance network connectivity , sim[...]

  • Page 228

    10 Supplies, Accessories, and Expanding Your Printing System 10-4 Phaser 360 Color Printer Media tra ys P aper and transparency trays The printer is shipped with a letter- or A4-size paper tray that also accepts transparencies and labels . Use additional trays for dif ferent types of media to prevent fr equent loading and unloading of a single tray[...]

  • Page 229

    Supplies, Accessories, and Expanding Your Printing System 10 User Manual 10-5 Memory upgrade The Phaser 360 printer is shipped with 24 Mbytes of memory . It can be upgraded to 48 Mbytes. Additional memory allows for faster processing, faster ofßoading of print jobs fr om your computer to the printer , and more storage for downloadable fonts. T ekt[...]

  • Page 230

    10 Supplies, Accessories, and Expanding Your Printing System 10-6 Phaser 360 Color Printer Additional software (UNIX and VMS) PhaserPrint™ for UNIX software PhaserPrint™ for UNIX software For printing in UNIX environments, T ektronix of fers PhaserPrintª for UNIX software. PhaserPrint softwar e provides fast raster Þle and screen copy printin[...]

  • Page 231

    Supplies, Accessories, and Expanding Your Printing System 10 User Manual 10-7 Interface cables and adapter s The following cables and adapters are available thr ough T ektronix or your dealer . Contact your dealer for other cables and adapters. Description Connectors and cable length Order n umber P arallel cable Connects the printer’ s parallel [...]

  • Page 232

    10 Supplies, Accessories, and Expanding Your Printing System 10-8 Phaser 360 Color Printer[...]

  • Page 233

    User Manual 11-1 Chapter 11 Regulatory Information and Specifications Dec laration of conformity T ektronix, Inc. Color Printing and Imaging Division P .O. Box 1000 W ilsonville, Oregon 97070-1000 U.S.A. declares, under our sole r esponsibility , that the product Phaser 360 printer to which this declaration relates, is in conformity with the follow[...]

  • Page 234

    11 Regulatory Information and Specifications 11-2 Phaser 360 Color Printer This product, if used pr operly in accordance with the user Õs instructions, is not dangerous for the consumer or the envir onment. Canadian EMC (Electr omagnetic Compatibility) regulatory standards ■ This digital apparatus does not exceed the Class B for radio noise emis[...]

  • Page 235

    Regulatory Information and Specifications 11 User Manual 11-3 FCC Class B warning (f or 115 V A C equipment) The equipment described in this manual generates and uses radio frequency energy . If it is not installed and used properly in strict accordance with T ektronixÕ instructions, it may cause interfer ence with radio and television reception. [...]

  • Page 236

    11 Regulatory Information and Specifications 11-4 Phaser 360 Color Printer MSDS f or ColorStix ink stic ks Section 1 – Product identification T rade name and T ektronix part number: ColorStix ® Solid Ink — Black 016-1307-00 ColorStix ® Solid Ink — Cyan 016-1308-01 ColorStix ® Solid Ink — Magenta 016-1309-01 ColorStix ® Solid Ink — Y [...]

  • Page 237

    Regulatory Information and Specifications 11 User Manual 11-5 Section 10 – Stability and reactivity Stability: Stab le. Incompatibility with Other Materials: None. Hazardous P olymerization: Will not occur . Section 11 – T oxicological inf ormation T oxicity: Not to xic, as determined by standard laboratory tests for acute or al to xicity . Ski[...]

  • Page 238

    11 Regulatory Information and Specifications 11-6 Phaser 360 Color Printer MSDS f or silicone oil (drum fluid) Section 1 – Product identification T rade name and T ektronix part number: Silicone fluid (f ound in maintenance tra y) 006-7912-00 Product use: For use in T ektronix Phaser ® 340/350/360 color printers. Section 2 – Information on [...]

  • Page 239

    Regulatory Information and Specifications 11 User Manual 11-7 Section 9 – Physical and c hemical properties Appearance: Colorless liquid. Odor: Slight. Solubility: Not water soluble . Section 10 – Stability and reactivity Stability : Stab le. Incompatibility with Other Materials: Oxidizing compounds can cause a reaction. Hazardous P olymerizati[...]

  • Page 240

    11 Regulatory Information and Specifications 11-8 Phaser 360 Color Printer Specifications Printer tilt Place the printer on a level surface with no more than 3 degr ee tilt in any direction, equivalent to raising one corner of the printer appr oximately 2 cm (0.75 in.). Caution T ilting the printer more than 3 degr ees causes drum fluid to leak f[...]

  • Page 241

    Regulatory Information and Specifications 11 User Manual 11-9 Print quality and speed* Fast Color mode color print on paper: 6 pages per minute Fast Color mode color print on transparency: 5.5 pages per minute Standard mode color print on paper: 4 pages per minute Standard mode color print on transpar ency: 2 pages per minute Enhanced mode 800 x 45[...]

  • Page 242

    11 Regulatory Information and Specifications 11-10 Phaser 360 Color Printer Safety and emissions ■ Listed: UL 1950 Information T echnology Equipment. ■ Certified: CSA Standard C22.2 No. 950Ð95, 3d ed., Safety of Information T echnology Equipment, Including Electrical Business Equipment. ■ Certified: EN60950. ■ Class B compliant computing[...]

  • Page 243

    User Manual Index-1 Index A adapters, ordering 10-7 adding ink 7-6 adjusting low-resolution images 5-11 adjusting printed colors 5-2 Adobe Photoshop plug-in 3-16 Adobe PostScript driver 4-19 Adobe T ype 1 and T ype 3 fonts 5-13 alcohol presoaked cloth wipes 7-19 purity of 7-19 using for cleaning 7-19 Apple LaserW riter 8 driver , using 4-39 Automat[...]

  • Page 244

    Index-2 Phaser 360 Color Printer color corrections 5-2 Automatic 5-3 Commercial Press 5-4 descriptions of 5-3 Euroscale Press 5-4 from an application 5-8 Monochrome 5-5 None 5-5 Simulate Display 5-4 SWOP Press 5-4 Use Printer Setting 5-5 V ivid Color (blue) 5-3 color sampler charts CMYK 5-6 HSB 5-6 P ANTONE Color 5-6 RGB 5-6 ColorStix ink sticks, s[...]

  • Page 245

    User Manual Index-3 external hard disk connecting 2-17 description ot 1-9 for collating 2-17 for font storage 2-17 ordering 10-5 F Fast Color print-quality mode 4-4 fax, getting information by 9-3 features selecting from the fr ont panel 4-3 selecting in a Macintosh driver 4-36 selecting in a W indows driver 4-20 font list, printing from a Macintos[...]

  • Page 246

    Index-4 Phaser 360 Color Printer ink smears cleaning internal paper path 7-20 cleaning paper-exit path 7-28 cleaning paper-feed r ollers 7-22 preventing 8-17 installing printer software, Macintosh 3-17 printer software, PC/W indows 3-2 software 3-1 installing Lower Paper T ray Assembly 2-4 inventory , printer 2-2 isopropyl alcohol, see alcohol L la[...]

  • Page 247

    User Manual Index-5 margins image area 4-7 media 4-7 media 4-6 image area 4-7 margins 4-7 sizes and weights acceptable 4-6 types acceptable 4-6 media jams cleaning lower paper-pick r ollers 7-43 cleaning the media-pick roller 7-34 clearing 8-17 locating 8-16 output after clearing 8-15 preventing 8-15 media trays changing the default setting 4-10 lo[...]

  • Page 248

    Index-6 Phaser 360 Color Printer paper jams, see media jams paper pick roller cleaning, lower 7-34 paper pick roller cleaning, upper 7-43 paper tray acceptable media for 4-8 capacity 4-8 loading 2-11 order numbers 10-4 printing transparencies 4-14 using for transparencies 4-8 paper weight 4-6 parallel cable, ordering 10-7 parallel port, connecting [...]

  • Page 249

    User Manual Index-7 printer languages 5-12 default 5-12 printer management software 1-3 printer menus 2-22 printer parts and components 2-2 printer standby modes, see standby modes PRINTER.INF , updating W indows NT driver 4-31 printing a font list 5-15 a test page 8-13 a truer blue 5-3 color sampler charts 5-6 from a Macintosh 4-35 from a network [...]

  • Page 250

    Index-8 Phaser 360 Color Printer T technical support, see customer support T ektronix Bulletin Board Service (BBS) 3-23 T ektronix Color Printer web site 9-1 test page, printing 8-13 timeouts W indows 3.1 8-28 W indows 3.1 driver 4-29 W indows printer driver 4-26 TIMEOUTS.PS, PC utility Þle 8-30 tips for handling ink 7-7 for optimum printing 2-26 [...]

  • Page 251

    User Manual Index-9 W warming up the printer 2-23 time necessary for 2-23 waste liner description of 1-7 emptying 7-8 web site, T ektronix 9-1 weight, paper 4-6 W indows 3.1 driver Features tab 4-29 improving print speed 5-17 Job Control tab 4-30 Paper tab 4-29 PostScript header 4-30 , 5-17 PostScript tab 4-30 problems with setting page sizes 5-19 [...]

  • Page 252

    Index-10 Phaser 360 Color Printer[...]