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Smith Micro PYRO1394WebCam manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Smith Micro PYRO1394WebCam décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Smith Micro PYRO1394WebCam devrait contenir:
- informations sur les caractéristiques techniques du dispositif Smith Micro PYRO1394WebCam
- nom du fabricant et année de fabrication Smith Micro PYRO1394WebCam
- instructions d'utilisation, de réglage et d’entretien de l'équipement Smith Micro PYRO1394WebCam
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Smith Micro PYRO1394WebCam ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Smith Micro PYRO1394WebCam et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Smith Micro en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Smith Micro PYRO1394WebCam, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Smith Micro PYRO1394WebCam, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Smith Micro PYRO1394WebCam. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    User’s Guide[...]

  • Page 2

    VideoLink Users Guide Smith Micro Software Inc. 2 Table of Contents WELCOME TO VIDEOLINK… .................................................................................................................4 ABOUT VIDEOLINK PRO… ......................................................................................................................5 [...]

  • Page 3

    VideoLink Users Guide Smith Micro Software Inc 3 FREQUENTLY ASKED QUESTIONS .....................................................................................................29[...]

  • Page 4

    VideoLink Users Guide Smith Micro Software Inc. 4 W ELCOME TO V IDEO L INK … …Your world-wide link to free communications. VideoLink is an Internet communications solution providing you with basic Video Conferencing capabilities. VideoLink is the "lite" version of our full-featured product VideoLink pro . Visit www.smithmicro.com for [...]

  • Page 5

    VideoLink Users Guide Smith Micro Software Inc. 5 A BOUT V IDEO L INK PRO … The VideoLink product that you have installed is a "lite" video conferencing-only version of our full-featured product VideoLink pro . VideoLink provides basic video conferencing capabilities where as VideoLink pro provides a much broader feature set. Below is a[...]

  • Page 6

    VideoLink Users Guide Smith Micro Software Inc. 6 • Video - H.263 • All GateKeeper H.323 protocols • Access to full technical support via Email, web, telephone, and fax.[...]

  • Page 7

    VideoLink Users Guide Smith Micro Software Inc. 7 G ETTING S TARTED … L AUNCHING V IDEO L INK Getting started with VideoLink is easy. The first time you launch VideoLink, the registration window displays asking you to register your e-mail address. In fact, you cannot start VideoLink until you have registered and authorized your e-mail address. Se[...]

  • Page 8

    VideoLink Users Guide Smith Micro Software Inc. 8 R EGISTERING V IDEO L INK VideoLink is an Internet communications service allowing access to registered users only. You must register with VideoLink before using it. A registered user must have an authorized, legitimate e-mail address. (To protect its users, VideoLink does not allow access to unregi[...]

  • Page 9

    VideoLink Users Guide Smith Micro Software Inc. 9 • Unapproved : If you entered a non-verifiable e-mail address, your Control Strip module notifies you that your registration is rejected and you may not begin using VideoLink. There are three states that VideoLink can be in: registered and ready to place/receive calls, not registered, and authenti[...]

  • Page 10

    VideoLink Users Guide Smith Micro Software Inc. 10 A BOUT THE G ATEKEEPER VideoLink uses an Internet standard name server called a Gatekeeper in order to locate other VideoLink users. The Gatekeeper uses your email address as your internet ‘phone number’ allowing other internet phone users to locate and call you. When VideoLink registers with t[...]

  • Page 11

    VideoLink Users Guide Smith Micro Software Inc. 11 P LACING A C ALL "Call" is the VideoLink function you use to connect to another VideoLink user. T O CALL ANOTHER V IDEO L INK USER : If not already logged on to the Internet, do so now then follow these steps: 1. Launch VideoLink. 2. Pull down the File menu and choose the New Connection i[...]

  • Page 12

    VideoLink Users Guide Smith Micro Software Inc. 12 • See Using Video Conference for Video Conferencing details. Incomplete Call? If your call cannot be completed, the reason for this displays in the call status area of the application window. Usually, calls are not completed because the person you are calling is not logged into the Internet, or i[...]

  • Page 13

    VideoLink Users Guide Smith Micro Software Inc. 13 U SING V IDEO C ONFERENCE When you have a video conference session, the VideoLink application window provides the appropriate audio and video control buttons in addition to a title bar and call status area as shown below: Title bar: Displays the IP address or person’s name of the person you are c[...]

  • Page 14

    VideoLink Users Guide Smith Micro Software Inc. 14 Close box: Click to close the application window and to end the call at the same time. Click the Volume Controls to adjust the call's volume up or down. Display only. The Volume Level Display button indicates the current volume level. Click the Pause button to place the call temporarily on hol[...]

  • Page 15

    VideoLink Users Guide Smith Micro Software Inc. 15 • Click the “X” button to stop sending video frames to the person you are video conferencing with. This will also blacken the local video display window. • Click the camera button to resume sending video frames to the person you are conferencing with. The local video window will resume disp[...]

  • Page 16

    VideoLink Users Guide Smith Micro Software Inc. 16 A NSWERING A C ALL In order to receive notification of an incoming call, must have VideoLink running. You are notified when a call comes in by a “ringing” sound and the display of the following dialog: Note the message: "You have an incoming Phone call from (person’s name or IP address).[...]

  • Page 17

    VideoLink Users Guide Smith Micro Software Inc. 17 U SING THE V IDEO L INK C ONTROL S TRIP The VideoLink control strip lets you change your status and perform any of the major VideoLink functions. To open the control strip: 1. Click the VideoLink module on the Control Strip. The VideoLink menu displays. 2. Click an item from the menu. Your choices [...]

  • Page 18

    VideoLink Users Guide Smith Micro Software Inc. 18 C HANGING Y OUR S TATUS When you change your status on the VideoLink control strip menu, the color of the VideoLink module also changes. A red “X” on top indicates either Do Not Disturb or that you have not registered VideoLink yet. You are not able to listen for incoming calls. A red arc on to[...]

  • Page 19

    VideoLink Users Guide Smith Micro Software Inc. 19 C HANGING Y OUR P REFERENCES When you first launch VideoLink, your initial preferences are automatically set based on your current system configuration. To open the Preferences Window: 1. There are several methods available for displaying the Preferences window: • VideoLink Menu bar: Pull down th[...]

  • Page 20

    VideoLink Users Guide Smith Micro Software Inc. 20 • Default Microphone Volume: Adjust the sensitivity of the sound in device that you have selected in the Default Audio Input Device popup menu. • Restore Defaults: Click to restore this panel to its default settings. • Cancel: Click to close the Preferences dialog without changing anything. ?[...]

  • Page 21

    VideoLink Users Guide Smith Micro Software Inc. 21 1. Type in the person’s name and either the corresponding e-mail address or I.P. address. • Edit : Select a caller’s name from the list. (The list will be blank if you have not added anyone to this list yet.) 1. Click the Edit button. The Name and e-mail address dialog box displays. 2. Edit t[...]

  • Page 22

    VideoLink Users Guide Smith Micro Software Inc. 22 • Do not use a Gatekeeper : Select this if you plan to use VideoLink for LAN communications and do not want to send and receive calls over the Internet. Do not change this unless directed to by your system administrator. • Use a Gatekeeper : (default) Select this if you plan to use VideoLink to[...]

  • Page 23

    VideoLink Users Guide Smith Micro Software Inc. 23 G ETTING H ELP Technical support is available for VideoLink. There is also an FAQ that begins on page 29 of this document as well as a Trouble Shooting section that begins on page 27 to aid you with VideoLink questions. If this help does not answer your questions, refer to the Smith Micro web site [...]

  • Page 24

    VideoLink Users Guide Smith Micro Software Inc. 24 T ECH S TUFF Please review the following sections for more technical details. R E - INSTALLING V IDEO L INK If you ever have the need to re-install your VideoLink software, review the instructions below: 1. Remove all existing VideoLink software components. Refer to the section Where VideoLink File[...]

  • Page 25

    VideoLink Users Guide Smith Micro Software Inc. 25 S UPPORTED S TANDARDS VideoLink is a fully H.323 v3 standardized product. This includes the following standards: • Audio – G.723 and G.711 • Video – H.263 • All GateKeeper H.323 protocols F IREWALL C ONSIDERATIONS If you plan to use VideoLink through a Firewall, review the following list [...]

  • Page 26

    VideoLink Users Guide Smith Micro Software Inc. 26 W HERE V IDEO L INK F ILES A RE S TORED By default, VideoLink files are placed in the following locations: File Description Location VideoLink application Located in the VideoLink folder on root of the hard drive. VideoLink CS Located in the Control Strip Modules folder within the System Folder of [...]

  • Page 27

    VideoLink Users Guide Smith Micro Software Inc. 27 T ROUBLE S HOOTING V IDEO L INK If you experience difficulties when using VideoLink, please refer to the information below before contacting Technical Support. Problem: Under "GateKeeper Status" in my VideoLink control strip module it says "GateKeeper unreachable". Solution : Th[...]

  • Page 28

    VideoLink Users Guide Smith Micro Software Inc. 28 Solution: VideoLink relies on the Network and Open Transport functionality of the MacOS. This error occurred because the Network Setup Extension could not be found in the Extensions folder. You should reinstall it from the restore CD that came with your Macintosh. Problem: When I launch the VideoLi[...]

  • Page 29

    VideoLink Users Guide Smith Micro Software Inc. 29 F REQUENTLY A SKED Q UESTIONS In addition to the Help Center, we have provided this FAQ to aid you in the use of VideoLink. Please browse this FAQ as well as the Trouble Shooting section for the answers to your questions before contacting Technical Support. Q) Do I have to be connected to the Inter[...]

  • Page 30

    VideoLink Users Guide Smith Micro Software Inc. 30 Q) Is VideoLink based on any type of standard? A) Yes, VideoLink is a fully H.323 v3 compliant Internet communications client. This means that you will be able to communicate with any other H.323 compliant Video Conference client regardless of platform or vendor. The following standards are support[...]

  • Page 31

    VideoLink Users Guide Smith Micro Software Inc. 31 Q) How do I move the VideoLink windows on my desktop? A) To move the My Favorites window or the VideoLink connection window on your desktop you must click in the gray oval shaped area at the top of the window and drag it to its new location on the desktop. VideoLink windows will only respond to mou[...]