Polycom EX, FX, VS4000 manuel d'utilisation

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150

Aller à la page of

Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Polycom EX, FX, VS4000. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Polycom EX, FX, VS4000 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Polycom EX, FX, VS4000 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Polycom EX, FX, VS4000 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Polycom EX, FX, VS4000
- nom du fabricant et année de fabrication Polycom EX, FX, VS4000
- instructions d'utilisation, de réglage et d’entretien de l'équipement Polycom EX, FX, VS4000
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Polycom EX, FX, VS4000 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Polycom EX, FX, VS4000 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Polycom en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Polycom EX, FX, VS4000, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Polycom EX, FX, VS4000, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Polycom EX, FX, VS4000. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Integrators’ Reference Manual For ViewStation ® EX, ViewStation ® FX, and VS4000 March 2003 Edition 3725-20771-001 Revision A[...]

  • Page 2

    Trademark Information Polycom® and the Polycom logo design are registered tr ademarks of Polycom Inc. ARENA™, Global Manag ement System™, ImageShare™, iPower™, LimeLight™, MGC Manager™, PathNavigator™, Polycom Office™, Polycom OneDial™, ViewStation™, ViaVideo™, Visual Concert DC™, Visual Concert FX™, Visual Concert PC™,[...]

  • Page 3

    © Polycom, Inc. i Contents Chapter 1 - About this Manual ........ .............. ............. ............. 1 Conventions Used in this Manual ............ .............. ............... .............. .............. .............. . 2 Glossary ........ ............... .............. .............. .............. ........... .............. .......[...]

  • Page 4

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 ii www.polycom.com Capacity Planning ................ .............. .............. .............. .............. .............. .............. . 53 Call Processing Considerations ........ .............. ................. .............. .............. ............ 54 Gat[...]

  • Page 5

    Contents © Polycom, Inc. iii Installation .................. .............. .............. .............. .............. .............. .............. ..... 84 Installing a V.35/RS-449/RS-530 Network Interface Module ....................... ..... 85 Cables Used with the V.35/RS-449/RS -530 Network Interface Module ... 85 Installation .............[...]

  • Page 6

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 iv www.polycom.com Medium and Large Room Systems ........... .............. .............. ........... ............. 128 Small Room Systems ................... ........... .............. .............. .............. .............. .. 130 Safety and Legal Notices .......[...]

  • Page 7

    © Polycom, Inc. v List of Figures Figure 2-1. RS-232 Cable for ViewStation EX an d FX ................... .............. ............ .......... 20 Figure 2-2. RS-232 Cable for VS 4000 ................. ................................................................... 21 Figure 2-3. Keyed RJ-45 Cable, System to Ne twork Interface Module ........[...]

  • Page 8

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 vi www.polycom.com[...]

  • Page 9

    © Polycom, Inc. vii List of Tables Table 2-1. Electrical and Physical Specifications ............... .............. .............. ........... ........ 12 Table 2-2. Connectivity ... .............. ............... .............. .............. .............. .............. .............. .. 1 3 Table 2-3. Video Standards Supported ........... ....[...]

  • Page 10

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 viii www.polycom.com Table 6-4. V.35/RS-449/RS-530 Indicator Lamps - Network Side ......... ...................... 112 Table 6-5. V.35/RS-449/RS-530 Indicator Lamps - Peripheral Side ...... ...................... 112 Table 6-6. Fault Isolation ................ ..........[...]

  • Page 11

    © Polycom, Inc. 1 1 About this Manual This chapter provides information to help you use the rest of the manual. This manual covers the following topics: Topic Page Technical Informa tion 11 Before You Deploy 47 Installing Videoconferencing Systems 77 Supporting Advanced Users 97 Testing and Troubleshooting 109[...]

  • Page 12

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 2 www.polycom.com Conventions Used in this Manual The following typographic conventions are used in this manual: ❑ Links that allow you to jump to other sections of this manual are blue . ❑ File path names and commands you type in command lines are shown in this font[...]

  • Page 13

    Chapter 1 - About this Manual © Polycom, Inc. 3 ARJ H.323 Admission Reject Mess age. This message is from the Gatekeeper, rejecting the e ndpoint’s request to connect to another endpoint. ARQ H.323 Admission Request Message. This message is from an endpoint to the Gatekeeper requesting a connection to another endpoint. Automatic Voice Tracking A[...]

  • Page 14

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 4 www.polycom.com CIF Common Intermediate Format, also called FCIF. A video format providing resolution of 352 x 288 pixels. See also QCIF, 4CIF, 16CIF. Client A networked PC or term inal that shares services with other PCs. These services are provided by a server. Confe[...]

  • Page 15

    Chapter 1 - About this Manual © Polycom, Inc. 5 Endpoint A site, videoconferencing system, gateway, or MCU. Ethernet 10 Mbps or 100 Mbps LAN technology based on CSMA/CD. Far End The party or parties to whom you place a call. Fast Ethernet 100 Mbps LAN technology based on CSMA/CD. FCIF Full CIF. See CIF. Firewall A network node set up as a boundary[...]

  • Page 16

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 6 www.polycom.com H.323 ITU-T videoconferencing standard for IP. H.323 includes the H.225, H. 245 , G.711, G.722, G.723.1, G.728, and G.729 standards. IMUX Inverse Multiplexer. See Quad BRI network interface module. IP Internet Protocol. A unique IP address identifies ev[...]

  • Page 17

    Chapter 1 - About this Manual © Polycom, Inc. 7 NFAS Non-Facili ty Associated Sig nalling. NT-1 Network Termination type 1. The device that converts the ISDN BR I U interface from the telecommunications s ervice provider to the S/T interface used by ISDN products and sys tems. Pan Move the camera to the left or right. PBX Private Branch eXchange. [...]

  • Page 18

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 8 www.polycom.com QoS Quality of Se rvice. This allow s guaranteed bandwidth and packet de livery between endpoints over a packet network. RAI Remote Alarm Indication. RJ-11 A six-conductor modu lar jack. RJ-11 connectors are used on all standard telephones in the US for[...]

  • Page 19

    Chapter 1 - About this Manual © Polycom, Inc. 9 WAN Wide Area Network. Busine ss with LANs at more than one location may use the public carrier network to carry data between these locations. Typical WAN services provided by the pubic carrier are Frame Relay, X.25, and ISDN for carrying data. Whiteboard Software that al lows you to share and annota[...]

  • Page 20

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 10 www.polycom.com[...]

  • Page 21

    © Polycom, Inc. 11 2 Technical Information This chapter provides descriptions and technical information about the ViewStation EX, ViewStation FX, and VS4000 systems. This chapter covers the follow ing topics. Topic Page System Descriptions 12 Other Eleme nts of a Ty pical Deplo yment 45[...]

  • Page 22

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 12 www.polycom.com System Descriptions The Polycom ViewStation EX an d ViewStation F X systems are set-top videoconferencing syst ems designed for conference rooms. The Polycom VS4000 system is a rack-mounted videoconferencing system designed for large conference rooms o[...]

  • Page 23

    Chapter 2 - Technical Information © Polycom, Inc. 13 The following table describes the network interfaces available. ViewStation EX, ViewStation FX, and VS4000 are Cisco AVVID certified. Table 2-2. Connectivity Network interface Connectivity provided LAN/WAN Supports—TCP/IP, DNS, WINS, SNMP, DHCP, ARP, WWW, FTP, Telnet (2) 10/100 Mbps Ethernet p[...]

  • Page 24

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 14 www.polycom.com The following table lists th e supported video standards. The following table gives information about the video sign al formats. Table 2-3. Video Standards Suppo rted Standard Supported Videoconferencing H.32 0 p x 64 H.323 Video standard s H.261 + Ann[...]

  • Page 25

    Chapter 2 - Technical Information © Polycom, Inc. 15 The following table gives electrical specifications f or the video inputs and ou tputs. The following table g ives other video specifications for the ViewStation EX, ViewStation FX, and VS4000 systems. Table 2-5. Video Input/Outp ut Electrical Specification s Parameter Value/format Impedance 75 [...]

  • Page 26

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 16 www.polycom.com The following table gives camera and display inf ormation. The following table gives electrical specifications for the audio inputs and outputs. Table 2-7. Cameras and Displays Parameter ViewStation EX and FX VS4000 Main camera Integrated Sony EVI-10 E[...]

  • Page 27

    Chapter 2 - Technical Information © Polycom, Inc. 17 The following table gives information about audio features. The following table gives information about the microphone pods supplied with the ViewStation EX, V iewStation FX, and VS4000 systems. Table 2-9. Audio Features Parameter Value/format Audio codecs a a. The protocol used depends on the p[...]

  • Page 28

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 18 www.polycom.com The following table g ives information about multipoi nt calling. Table 2-11. Call Capabilities Feature Capability Maximum data rate ViewStation EX: 768 Kbps ViewStation FX and VS4000: 2 Mbps Local plus three oth er sites ViewSta tion FX and VS4000: 38[...]

  • Page 29

    Chapter 2 - Technical Information © Polycom, Inc. 19 The following table gives information about the systems’ user interfaces. Table 2-12. User Interface Feature Capability Languages English, French , German, Spanish, Italian, Portuguese, Norwegian, Chin ese, Japanese Control system Hand-held, ergono mically designe d remote contro l Infrared re[...]

  • Page 30

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 20 www.polycom.com RS-232 Interface The RS-232 interface allows user s to connect a ViewStation EX, ViewStation FX, or VS4000 to a PC. This provides a means of access to the ARENA API, which allows users to automate some of the systems’ control feature s. Refer to the [...]

  • Page 31

    Chapter 2 - Technical Information © Polycom, Inc. 21 Figure 2-2 shows the RS-232 cable for the VS4000 system. Figure 2-2. RS-232 Cable for VS4000[...]

  • Page 32

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 22 www.polycom.com Quad BRI Network Interface Module The following paragraphs provide technical information abou t the Quad BRI network interface module available with the ViewStation EX, ViewStation FX, and VS4000 systems. If you do not connect the system to an internal[...]

  • Page 33

    Chapter 2 - Technical Information © Polycom, Inc. 23 Quad BRI Cabling The Quad BRI network interface mo dule connects to the endpoint using a cable with one keyed RJ -45 connect or and one standard RJ-45 connector. Figure 2-3 shows th is cable. Because it uses a non-standard connector, Polycom In c. does not support cables of this type that are fa[...]

  • Page 34

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 24 www.polycom.com Standard RJ-45 to RJ-45 cables conne ct the Quad BR I to the network. Figure 2-4 shows this type of cable. Figure 2-4. Standard RJ-45 Cable, Networ k Interface Module to Network NT-1 Information Following are sample NT-1 settings. For more detailed dia[...]

  • Page 35

    Chapter 2 - Technical Information © Polycom, Inc. 25 ISDN Switches Depending on the type of ISDN lines you are using, your service provider may assign zero, one, or two SPIDs per line. Refer to Table 2-15 below. Automatic Quad BRI Software Update The Quad BRI is expected to have a software version at least as recent as that of the system to which [...]

  • Page 36

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 26 www.polycom.com PRI Network Interface Modu le for ViewStation FX and VS4000 The following paragraphs provide technical information abou t the T1 and E1 PRI network interface modules available with the ViewStation FX and VS4000. This ne twork interface module is not av[...]

  • Page 37

    Chapter 2 - Technical Information © Polycom, Inc. 27 Indicators on the PRI Network Interface Module The tables below describe the expe cted be havior of the indicator lamps on the PRI network interface module. On the network si de, the expected behavior depends on wh ether it is a T1 module or an E1 module. Non-Facility Associated Signaling (NFAS)[...]

  • Page 38

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 28 www.polycom.com Indicator lamps on the peripheral side of the PRI network interface module have the same meanings for both the T1 and E1 models. Table 2-18. PRI Peripheral Side Indicator Lamps Indication Meaning Amber LED on The PRI network interface module is in boot[...]

  • Page 39

    Chapter 2 - Technical Information © Polycom, Inc. 29 PRI Cabling The peripheral side of the PRI ne twork interface module connects to the endpoint using a cabl e with keyed RJ-45 connectors. Figure 2-5 shows this cabl e. Because it us es a non-standard connector, Polycom In c . do e s n ot s up p o r t c a bl e s of t h is t y p e t h at a r e f a[...]

  • Page 40

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 30 www.polycom.com Channel Selection For outgoing calls, the system us es the lowest-numbered available channel (1-23 for a PRI T1 and 1-30 for a PRI E1). If an additional channel is needed, the system chooses the next higher-numbered channel. For example , if channels 1[...]

  • Page 41

    Chapter 2 - Technical Information © Polycom, Inc. 31 V.35/RS-449/RS-530 Ne twork Interface Module The following paragraphs provide technical information abou t the V.35/RS-449/RS-530 networ k interface module available with the ViewStation EX, ViewStation FX, and VS4000. The system’s V.35/RS-449/RS-530 ne twork interface module is not interchang[...]

  • Page 42

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 32 www.polycom.com V.35/RS-449/RS-530 Cabling This section provide s cable drawings and pinouts for the three cables that you can use with the V.35/RS-449/RS-530 network interface module. All are common to the ViewStation EX, ViewStation FX, and VS4000. Figure 2-7. HD-44[...]

  • Page 43

    Chapter 2 - Technical Information © Polycom, Inc. 33 Figure 2-8. Pinout to the HD-44M to RS-366/V.35 “Y” Cable[...]

  • Page 44

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 34 www.polycom.com Figure 2-9. HD-44M to RS-449/RS-422 “Y” Cable Diagra m[...]

  • Page 45

    Chapter 2 - Technical Information © Polycom, Inc. 35 Figure 2-10. Pinout to the HD-44M to RS-449/RS-422 “Y” Cable[...]

  • Page 46

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 36 www.polycom.com Figure 2-11. Ascend HD-44M to HD-44M Cable Diagram Figure 2-12. Pinout for the Ascend HD-44M to HD-44M Cable[...]

  • Page 47

    Chapter 2 - Technical Information © Polycom, Inc. 37 Figure 2-13. RS-530 Cable Diagram and Pinout[...]

  • Page 48

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 38 www.polycom.com Serial Interface Control Signals If you need to customize your V.35/RS-449/RS-530 interface, use the signal information in Table 2-21 bel ow in addition to the information provided by your n etwork equipment ve ndor. Table 2-21. Serial Interface Contro[...]

  • Page 49

    Chapter 2 - Technical Information © Polycom, Inc. 39 State Machine The V.35/RS-449/RS-530 state machine controls how the V.35/RS-449/RS-530 interface signal s handshake with the network interface equipment while the ca ll is being established. The following tables describe the machine states. Table 2-22. Di al-Out State Mach ine State ViewStation [...]

  • Page 50

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 40 www.polycom.com 15 RTS = 0 b DTR = 0 a CRQ = 0 All signals go low if Far End or User hang up is detected DSR = 1 to 0, OR DCD = 1 to 0 A falling edge on DSR or DCD are interpreted by the ViewStation FX or VS4000 as a hang-up 16 IDLE DTR = 0 a RTS = 0 b CRQ = 0 IDLE RI[...]

  • Page 51

    Chapter 2 - Technical Information © Polycom, Inc. 41 5 DTR = 1 6 RTS = 1 b 7 Wait for DSR high 8 DSR = 1 AND/OR DCD = 1 (AND/OR DSR = 1 c ) 9 Go to connected state 10 DATA FLOW STARTS DATA FLOW STARTS 11 User Hang-up Far End Hang-up 12 RTS = 0 b DTR = 0 a CRQ = 0 All signals go low if Far End or User hang up is detected DSR= 1 to 0, OR DCD= 1 to 0[...]

  • Page 52

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 42 www.polycom.com Table 2-24. Non-Dialed User-Initiated Call State Machin e State ViewStation FX or VS4000 Signals Network Signals 1 Initia l State: DTR = 0 a RTS = 0 b CRQ = 0 a. DTR does not act as sh own but remains high if DTR is set to ON in the V.35 Adva nced Setu[...]

  • Page 53

    Chapter 2 - Technical Information © Polycom, Inc. 43 Table 2-25. No n-dialed Ne twork-Initia ted Call State Mach ine State ViewStation FX or VS4000 Signals Network Signals 1 Initia l State: DTR = 0 a RTS = 0 b CRQ = 0 a. DTR does not act as sh own but remains high if DTR is set to ON in the V.35 Advan ced Setup screen. b. RTS does not act as shown[...]

  • Page 54

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 44 www.polycom.com Crypto Resync If a cryptographic encoder/decoder is connected between the system and the network, it may re quire a resynchronization signal from the system. This is a signal indicating that the system has los t video synchronization due to a ne twork [...]

  • Page 55

    Chapter 2 - Technical Information © Polycom, Inc. 45 Other Elements of a Typical Deployment A typical deployment includes some of the following Polycom equipment and software in addition to videoconferencing endpoints: ❑ MGC Manager™ ❑ Global Management System™ ❑ WebCommander™ ❑ PathNavigat or™ For more information, please re fer t[...]

  • Page 56

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 46 www.polycom.com[...]

  • Page 57

    © Polycom, Inc. 47 3 Before You Deploy This chapter provides a summary of the deployment process, and describes what you must do to prepare for i nstallation. This chapter covers the follow ing topics. Topic Page Predeployment Overview 48 Video Network Security 49 Best Practices 50 Predeployment Pla nning 51 Developing the Dial Plan 55 ISDN Requir[...]

  • Page 58

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 48 www.polycom.com Predeployment Overview The diagram below gi ves an overview of the tasks i nvolved in predeployment planning. Figure 3-1. The Predeployment Process Document the netw ork:  LANs  Subnets  WAN links Determine netw ork capacity requirements Speci[...]

  • Page 59

    Chapter 3 - Before You Deploy © Polycom, Inc. 49 Video Network Security Polycom recommends the following general precautions to keep your video network secure: ❑ Deploy IP endpoints behind a firewall. ❑ If your deployment seldom re quires centralized management capabilities, disable all endp oints’ remote management capabilities. ❑ If your[...]

  • Page 60

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 50 www.polycom.com Best Practices Polycom recommends the following as best practices when deploying Pol ycom IP voice and video applications . ❑ Consider latency, jitter, and packet loss. All are obstacles to high quality audio and video. Table 3-1 below recommends max[...]

  • Page 61

    Chapter 3 - Before You Deploy © Polycom, Inc. 51 Notes Older Polycom ViewStation systems and the RADVision MCUs and gateways both support 10 Mbps half duplex only. There are k nown iss ues with so me older Cisco Catalyst 10/100 switches and video endpoints negotiating half/full duplex. If the negotiation fails, the e ndpoi nt will still funct ion,[...]

  • Page 62

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 52 www.polycom.com LAN/WAN Considerations You will need to develop a network topology checklist that includes the following information: ❑ List of Networks: To take advantage of least cost routing and alternate routing, you must define the topology of the Local area ne[...]

  • Page 63

    Chapter 3 - Before You Deploy © Polycom, Inc. 53 Capacity Planning H.323 traffic uses more bandwidth th an the selected call quali ty or H.320 equivalent. Polyc om re commends that you allow 20% overhead for the H.323 signaling traffic. ISDN networks do not include signaling in the payload calculations , but in TCP/IP networks all signaling must a[...]

  • Page 64

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 54 www.polycom.com Keep in mind that the examples given here discuss only a single point-to-point call. Your capacity planning calculations must take into account the total number of calls that you expect the net work to handle at one time, including multipoint call s. I[...]

  • Page 65

    Chapter 3 - Before You Deploy © Polycom, Inc. 55 Gatekeeper Identifier You will need to specify the gatekeepe r identifier for each gatekeeper being deployed. You must also define the maximum number of endpoints that may be registered to each gatekee per and the maximum number of calls that each gatekeeper may handle at one time. Default Gatekeepe[...]

  • Page 66

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 56 www.polycom.com Service prefixes are short numer ic strings that identify the services being requested, such as call speed and zone. An H.323 dial plan allows you to associate a numeric alias to the network address of each H.323 entity. This is the calling plan that y[...]

  • Page 67

    Chapter 3 - Before You Deploy © Polycom, Inc. 57 A well-designed dial plan di stributes the dial plan logic among the gateways and gatekeepers. Try to keep the dial plan logic at the highest component level — for example, allow the gatekeeper to handle routing and fa il-over decisions. This allows individual zones to be added or modified without[...]

  • Page 68

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 58 www.polycom.com Administration, Policies, and Routing Administration Plan The videoconferencing administra tion plan allows the system administrator to manage user permis sions and network poli cies. Your plan should define: ❑ Superusers ❑ Administrators ❑ Permi[...]

  • Page 69

    Chapter 3 - Before You Deploy © Polycom, Inc. 59 If your organization has specia l rate plans, those should be incorporated into the least-cost routing tables. Network Topology You will need the networ k topology information descri bed in LAN/WAN Considerations on page 52 when you desi gn your dial plan and configure PathN avigator to manage your [...]

  • Page 70

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 60 www.polycom.com Addressing The addressing components of an H.323 dial plan are: ❑ Gatekeeper zone identifiers or prefixes ❑ Entity addressing ❑ Terminal aliases (include nu meric and alphabetic aliases) ❑ System Services ❑ MCU service prefixes ❑ Gateway se[...]

  • Page 71

    Chapter 3 - Before You Deploy © Polycom, Inc. 61 If the local zone prefixes are configured, requests from neighbor gatekeepers with prefixes that match the local zone prefix will be resolved. All other calls will be rejected. Entity Addressing An entity must have a network address and may have alias addresses. These are defi ned as follows: ❑ Ne[...]

  • Page 72

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 62 www.polycom.com Rules for Assigning Prefixes and Numeric Aliases In assigning prefixes and numeric alia ses, it is critically important to observe certain rules: ❑ MCUs and gateways provide se rvices, so they must have service prefixes assigned to them. Each s ervic[...]

  • Page 73

    Chapter 3 - Before You Deploy © Polycom, Inc. 63 System Services System services include the following: ❑ Conference on demand ❑ Call forwarding: set forward busy, set for ward no answer, and set forward unconditional. ❑ Access simplified diali ng ❑ Join or leave hunt group System services only work within a zone. They do not work across z[...]

  • Page 74

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 64 www.polycom.com The PRI T1 needs to be provisione d for the ViewStation FX and VS4000 systems as follows: Table 3-4. ISDN PRI Requirements Line settings ESF/B8ZS (default) Extended Super Frame B8ZS is modem st andard for T1/PRI line encoding and framing Line terminati[...]

  • Page 75

    Chapter 3 - Before You Deploy © Polycom, Inc. 65 The PRI direct from the telephone service provider should support both data and voice for Polycom’s voice add-on capability of systems. Determining Usage To ge t th e b es t r a te of re tu rn f ro m P R I li n es , t he y s h ou ld be u se d a s much as possible. To do this, look at the data and [...]

  • Page 76

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 66 www.polycom.com Figure 3-2. Network Configuration (No PBX) Figure 3-3. Network Configuration (Behind PBX) For ISDN BRI lines to be used fr om a PBX to a videoconferencing system, you must do these things in addition to meeting the other requirements. ❑ Determine the[...]

  • Page 77

    Chapter 3 - Before You Deploy © Polycom, Inc. 67 not you need an NT1 device between the PBX and the ISDN BRI interface of the videoconferencing system. ❑ If the ISDN BRI network module in the PBX is S/T-loop, there is a 500-foot limitation with S/T-loop ISDN. The module may still require a special jack with a resistor. ❑ Ensure that the ISDN P[...]

  • Page 78

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 68 www.polycom.com ❑ The ISDN BRI service must allow videoconferencing calls to be dialed on either B channel or on both simultaneously. ❑ The D channel should not permit X.25 packet data. ❑ The ISDN BRI service must be co nfigured as Te rminal Type A. ❑ The ISDN[...]

  • Page 79

    Chapter 3 - Before You Deploy © Polycom, Inc. 69 ❑ If the distance is between 50 an d 250 feet , you must use a 9-volt AC/DC transformer to boost power (such as the Digi-Key #T405-ND). Connect the transfor mer to the Quad BRI network interface module. ❑ RJ-45 jacks, connected to 110 bl ocks or 66 blocks, should be installed in the wiring close[...]

  • Page 80

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 70 www.polycom.com The following tables show how the data modules should be configured in the Lucent Definity PBX administrative console. Ports 3 and 4 are configured identically with unique extensions for each module, and different port numbers. Table 3-5. Example Confi[...]

  • Page 81

    Chapter 3 - Before You Deploy © Polycom, Inc. 71 Next, you must configure any required hunt groups with a direct inward dialing (DID) num bers, or local directory numbers. This enables other systems to call your system. Once you have configured the hunt groups, hook up the DCP ports to the system and follow the a ppropriate system installation pro[...]

  • Page 82

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 72 www.polycom.com Site Considerations When you select a site for videoconferencing equipment, consid er the following factors: Table 3-7. Site Conside rations Factor For best results Access to required connections Ensure that the equipment will be within 6 feet (1.8 m) [...]

  • Page 83

    Chapter 3 - Before You Deploy © Polycom, Inc. 73 Acoustics and background noise Ensure that there is no audible echo in the room wher e the camera and microphone(s) will b e installed. Carpeting, drapery, a nd upholstered furnit ure all help to reduce echo problems. N on-rectangular rooms have less echo than standard conference rooms. Microphone p[...]

  • Page 84

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 74 www.polycom.com Predeployment Worksheet This worksheet will hel p you get the information you need to install videoconferencing systems on your company’s LAN computer network. Complete this worksheet before you start the installation. Once you have this information,[...]

  • Page 85

    Chapter 3 - Before You Deploy © Polycom, Inc. 75 Extension (Terminal ID or E.164 number) for the videoconferencing system SNMP Information (if necessary) If you intend to ready your system for remote manage ment via Simple Network Management Protocol (S NMP), you also need to know: IP address for the network management station _______._______ .___[...]

  • Page 86

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 76 www.polycom.com[...]

  • Page 87

    © Polycom, Inc. 77 4 Installing Videoconferencing Systems This chapter provides installati on instructions for the ViewStation EX, ViewStation FX, and VS4000 and their network interface modules. This chapter covers the follow ing topics. Topic Page The Deployment Process 78 Installation Procedures 79 Network Configura tion 88 Connecting the System[...]

  • Page 88

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 78 www.polycom.com The Deployment Process The diagram below summarizes the tasks involved in the deployment process. This chapte r assumes that the appropriate products have been ordered, and that you have done the appropriate predeployment tasks. Figure 4-1. The Deploym[...]

  • Page 89

    Chapter 4 - Installing Vi deoconferencing Systems © Polycom, Inc. 79 Installation Procedures For basic system installation, please refer to the installation instructions in the appropriate Us er Guide and the QuickStart cards. Installing Network Interface Modules The ViewStation EX, ViewStation FX, a nd VS4000 may be purchased with either of th es[...]

  • Page 90

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 80 www.polycom.com NT-1 Device The Quad BRI network int erface modu le requires an S/T interf ace. If your site does not use an inte rnal telephone system (PBX) , you must connect the Quad BRI module to th e ISDN line(s) through a network termination (NT-1) device, which[...]

  • Page 91

    Chapter 4 - Installing Vi deoconferencing Systems © Polycom, Inc. 81 3. Connect the network side of the Quad BRI network interface module to the NT-1 device or to the ISDN network, as appropriate. Figure 4-4. Quad BRI Network Interface Module (Network Side) 4. I f y o u a r e u s i n g a n N T - 1 d e v i c e , c o n n e c t i t t o t h e I S D N [...]

  • Page 92

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 82 www.polycom.com You must use an external power supply if you use the internal CSU capability of the PRI T1 network interface module. Channel Service Unit In North America, the PRI T1 network interface module can be connected to an external Channel Service Unit (CSU). [...]

  • Page 93

    Chapter 4 - Installing Vi deoconferencing Systems © Polycom, Inc. 83 If You Are Connecting to a PBX ❑ Some PBXs require a crossover cable. ❑ The PBX must provide the clock signal and act as the network side for layers 1, 2, and 3 . ❑ QSIG signaling (PSS1) is not supported. However, a PRI network interface module can be connected to a PISN th[...]

  • Page 94

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 84 www.polycom.com Installation To install the PRI network interface module: 1. Ensure that the system i s powered off. 2. Connect peripheral side of the PRI network interface module to the system using the supplied cable. Figure 4-5 shows the peripheral side of the PRI [...]

  • Page 95

    Chapter 4 - Installing Vi deoconferencing Systems © Polycom, Inc. 85 Installing a V.35/RS- 449/RS-530 Network Interface Module Cables Used with the V.35/RS-449/RS-530 Network Interface Module The network interface module conne cts to the syst em using a cable that is not interchangeable with st andard RJ-45 to RJ-4 5 cables. The following optional[...]

  • Page 96

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 86 www.polycom.com Installation To install V.35/RS-44 9/RS-530 Network Interface Modu le: 1. Make sure the system is turned off. 2. Connect the peripheral side of the network interface module to the system. Refe r to Figure 4-7. Figure 4-7. V.35/RS-449/RS-530 Network In [...]

  • Page 97

    Chapter 4 - Installing Vi deoconferencing Systems © Polycom, Inc. 87 Note If your DCE does not use dialing, do not use the RS-366 (DB-25M) connector.[...]

  • Page 98

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 88 www.polycom.com Network Configuration The following paragraphs give information about config uring the ViewStation EX, ViewStation FX, and VS 4000 systems for the ISDN network. On a PRI T1 Network: Configuring the CSU If you use an external CSU, you must specify the f[...]

  • Page 99

    Chapter 4 - Installing Vi deoconferencing Systems © Polycom, Inc. 89 Firewall and NAT Issues A firewall protects an organizati on’s network by controlling data traffic from outside the network. Different types of firewalls use different techniques to provide network security, but unless the firewall is designed to work with H.323 videoconferenci[...]

  • Page 100

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 90 www.polycom.com Configuring the System to Operate Behind a NAT The System is behind a NAT option allows the user make calls outside the internal network. At this time, it is not possi ble to make videoconferencing call s within the internal network when the System is [...]

  • Page 101

    Chapter 4 - Installing Vi deoconferencing Systems © Polycom, Inc. 91 Connecting the System to a PC In s o m e s i tu a t i on s y ou m a y w a n t to c o nn e c t a l a p to p d ir e c tl y t o t h e ViewStation EX, ViewStation FX, or VS4000. This allows you to: ❑ Update software on a system th at is not connected to a LAN. ❑ Use IP-based func[...]

  • Page 102

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 92 www.polycom.com Connecting the PC to the LAN Through the ViewStation EX, ViewStation FX, or VS4000 Do this if you need to use the system to provide LA N connectivity for your PC. 1. Ensure that the PC and the system are both powered off. 2. Connect the system to the L[...]

  • Page 103

    Chapter 4 - Installing Vi deoconferencing Systems © Polycom, Inc. 93 10. Select Off in the DHCP field and manually en ter the IP address, subnet mask, and gateway addre ss provided by your system administrator. 11. Turn on your PC and make sure i t is properly configured . 12. After you have changed the DHCP sett ings, a message lets you know that[...]

  • Page 104

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 94 www.polycom.com Connecting the System to a PC off the LAN D o t h is i f y o u n e e d t o u s e I P - b a s ed f u n c t i o n s ( d i s p l a y d e sk to p , d o a software update, use PolySnap) on a system that is not connected to a LAN. Caution Your system must be[...]

  • Page 105

    Chapter 4 - Installing Vi deoconferencing Systems © Polycom, Inc. 95 6. Select Yes if you are absolutely certain you want to set your system as a DHCP server. 7. Press Menu . The following message will appear: “Power must be reset to save changes. Continue?” Select Yes . 8. Your ViewStation will automatically restart. It will now act as a DHCP[...]

  • Page 106

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 96 www.polycom.com Placing Test Calls To verify that you have installe d the endpoint equipment correctly, test each unit as follows: ❑ Place an ISDN call from the unit. ❑ Place an IP call from the unit. ❑ From a suitable endpoint, place an ISDN call to the unit. ?[...]

  • Page 107

    © Polycom, Inc. 97 5 Supporting Advanced Users This chapter describes features th at are available but not widely used. Inexperienced users may need assistance with these featur es. This chapter covers the follow ing topics. Topic Page Multiple-Monitor Mode 98 RS-232 Interface 105[...]

  • Page 108

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 98 www.polycom.com Multiple-Monitor Mode The following table describes each monitor’s expected behavior in systems using one to four monitors. Table 5-1. Expected Di splay for Each Monitor Condition PIP Monitor System VGA or Visual Concert VGA 1234 Booting None Logo Lo[...]

  • Page 109

    Chapter 5 - Supporting Advanced Users © Polycom, Inc. 99 Point-to-point call: call connect Near Far No change Point-to-point call: main/UI Far Main No change Point-to-point call: graphic Near Far Graphic Multipoint call: main/UI Last talker Main No change Three-way call: graphic Near Far Graphic Four-way call: graphic None Cont. presence No change[...]

  • Page 110

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 100 www.polycom.com Multipoint call: graphic None Cont. presence Graphic Three-way call: discussion mode Near Far Far (2) Three-way call: presentation mode Near Far Far (2) Three-way call: full-screen mode Near Far Far (2) Four-way call: discussion mode None Cont. presen[...]

  • Page 111

    Chapter 5 - Supporting Advanced Users © Polycom, Inc. 101 Three-way call: full-screen mode Near Far Far (2) Four-way call: graphic None Cont. presence Last talker Graphic Four-way call: discussion mode None Cont. presence Last talker Four-way call: presentation mode None Cont. presence Last talker Four-way call: full-screen mode None Last talker N[...]

  • Page 112

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 102 www.polycom.com Four-way call: graphic None Cont. presence Graphic Last talker Four-way call: discussion mode Near Far Far (2) Far (3) Four-way call: presentation mode Near Far Far (2) Far (3) Four-way call: full-screen mode Near Far Far (2) Far (3) Three-monitor mod[...]

  • Page 113

    Chapter 5 - Supporting Advanced Users © Polycom, Inc. 103 Four-way call: discussion mode Near Far Far (2) Far (3) Four-way call: presentation mode Near Far Far (2) Far (3) Four-way call: full-screen mode Near Far Far (2) Far (3) Four-monitor mode, no VGA Not in a call: main/UI No ne Main Near No ne None Not in a call: graphic None Ne ar Graphic No[...]

  • Page 114

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 104 www.polycom.com Four-way call: presentation mode None Far Near Far (2) Far (3) Four-way call: full-screen mode None Far Near Far (2) Far (3) Four-monitor mode, VGA Not in a call: main/UI No ne Main Near No ne None Not in a call: graphic None Near None None None Graph[...]

  • Page 115

    Chapter 5 - Supporting Advanced Users © Polycom, Inc. 105 RS-232 Interface RS-232 Control Mode In Control Mode, the ViewStation E X, ViewStation FX, or VS4000 is under the control of the PC or othe r device connected to its RS-232 port. RS-232 Pass-Thru Mode Pass-Thru Mode allows two endpoint s to pass data from one unit’s RS-232 port t o the ot[...]

  • Page 116

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 106 www.polycom.com Both endpoints in Pass-Thru Mode —Two statio ns set to Pass-Thru Mode behave as a null-modem betw een their respective exter nally connected devices. Data from the RS-232 port on one endpoint is pushed through the call to the other endpoint, and the[...]

  • Page 117

    Chapter 5 - Supporting Advanced Users © Polycom, Inc. 107 Configure the System for RS-232 Operation To configure your system to use the RS-232 interface: 1. Select System Info > Admin Setup > Software/Hardware > RS-232 to display the RS-232 screen 2. Configure the Baud Rate . 3. Configure the RS-232 Mode . Select Control Mode to allow the[...]

  • Page 118

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 108 www.polycom.com 4. In the Com1 Properties window, under Port Settin gs, select the following setti ngs: • Baud rate should match that of the system (defa ult is 9600) • Data bits = 8 • Parity = none • Stop bits = 1 • Flow control setting should match that o[...]

  • Page 119

    © Polycom, Inc. 109 6 Testing and Troubleshooting This chapter describes how to do post-deployment functional tests and how to identify and correct problems. This chapter covers the follow ing topics. Indicator Lamps The ViewStation EX, ViewStation FX, and VS4000 and their network interface mod ules have indicator lamps (LEDs) that can help you to[...]

  • Page 120

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 110 www.polycom.com Indicator Lamps on the PR I Network Interface Module The PRI network interface module uses lamps on both the network side and the peripheral s ide to provide status indications. Note The PRI network interface module is not available with the ViewStati[...]

  • Page 121

    Chapter 6 - Testing and Troubleshooting © Polycom, Inc. 111 Indicator Lamps on the Quad BRI Network Interface Module The Quad BRI network interface module uses pairs of indicator lamps associated w ith each BRI line to provide status indi cations. The table below shows the meanings of the LED pair associated with one line. Note that the lines in u[...]

  • Page 122

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 112 www.polycom.com Indicator Lamps on the V. 35/RS-449/RS-530 Network Interface Module The V.35/RS-4 49/RS-530 netwo rk interface module uses lamps on both the network side and the peri pheral side to provide status indications . Table 6-4. V.35/RS-449/RS-530 Indicator [...]

  • Page 123

    Chapter 6 - Testing and Troubleshooting © Polycom, Inc. 113 Fault Isolation The following table lists symptoms , causes, and corrective actions for equipment malfunctions. Table 6 -6. Fault Isolation Problem Possible cause Corrective action Monitor screen remains blank Monito r is not connected to power Check all cables to equipment Monitor is not[...]

  • Page 124

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 114 www.polycom.com ISDN Error Codes The following table des cribes codes that the ISDN switch se nds to the router to indicate call status. Although the codes are standardized, each ISDN service pr ovider defines them differe ntly. Because of this, the d efinitions in t[...]

  • Page 125

    Chapter 6 - Testing and Troubleshooting © Polycom, Inc. 115 21 Call rejected The destination equipm e nt is capable of accepting the call, but has rejected it for an unknown reason. 22 Number changed The ISDN number used to set up the call is no longer valid. (The diagnostic field of the message may return an a lternate address assigned to the cal[...]

  • Page 126

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 116 www.polycom.com 42 Switching equipment congestion The destination canno t be reached because the network switching equipmen t is temporarily overloaded. 43 Access information discarded The requested access information cannot be provided by the network. The diagnostic[...]

  • Page 127

    Chapter 6 - Testing and Troubleshooting © Polycom, Inc. 117 69 Requeste d facility not implemented The remote equipment is not capable of providing the re quested supplementary service. 70 Only restricted digital information bearer is available The network is unable to provide unrestricted digi tal information over bearer capability. 79 Service or[...]

  • Page 128

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 118 www.polycom.com 91 Invalid transit network specified The ISDN exchange was asked to route the call thro ugh an unrecognized intermediate network. 95 Invalid message, unspecified An invalid message was received, for an unknown reason. This is usually due to a D-channe[...]

  • Page 129

    Chapter 6 - Testing and Troubleshooting © Polycom, Inc. 119 102 Recovery on timer expiry A time-out has triggered an error-handling (recovery) procedure. This proble m is typically temporary. 111 Protocol error, unspecified An unspecified D-channel error when no other standard cause applies. 127 Interworking, unspecified An event occurred within a[...]

  • Page 130

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 120 www.polycom.com[...]

  • Page 131

    © Polycom, Inc. 121 A System Interoperability The ViewStation EX, ViewStation FX, a nd VS4000 can work with the following non-Polycom endpoint equipment: Table A-1. H.320 En dpoints Manufacturer Model Version Sony PCS6000 4.1 Tandberg 500 800 1000 2000 6000 B5.1 VCON Cruiser Media Connect 8000 4.6 VTEL Galaxy 2.2.0.0 70[...]

  • Page 132

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 122 www.polycom.com Table A-2. H.323 Endpoints Manufacturer Model Version Microsoft NetMeeting 2.1, 3.0, 3.01 a a. No application sharing, file transfer, or whiteboa rding in versions 3.0 and 3.01 Tandberg 500 800 1000 2500 6000 B5.1 VCON Cruiser Escort Media Connect 800[...]

  • Page 133

    Appendix A - System Interoperability © Polycom, Inc. 123 The ViewStation EX, ViewStation FX, and VS4000 can work with the following non-Pol ycom MCUs: The ViewStation EX, ViewStation FX, and VS4000 can work with the following non-Polycom gateways and gatekeepers: Table A-3. H.323 MCU Interoperability Manufacturer Model Version H.320 Lucent Multi-P[...]

  • Page 134

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 124 www.polycom.com The ViewStation EX, ViewStation FX, and VS4000 can work with the following NATs an d firewalls: Radvision L2W-323BRI Gateway/Gatekeeper L2W-323PRI Gateway/Gatekeeper 2.2.3.2.5 MCU Gatekeeper 2.2.1.0.9d NGK 200 Gatekeeper 1.0 T120 Data Colla borator Se[...]

  • Page 135

    © Polycom, Inc. 125 B ViewStation Series Cables The following tables list cables for systems in the ViewStation family. Board Room and Custom Room Systems Table B-1. Cables for VS4000 Use Description Leng th and pinout Longer versi on PC Ethernet Bl ue RJ-45 25 ft (7.6 m), Standard No Camera, document camera, or monitor (6) Yellow S-video 25 ft (7[...]

  • Page 136

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 126 www.polycom.com Table B-2. Cables for View Station EX and ViewStation FX Use Description Leng th and pinout Longer versi on PC Ethernet Bl ue RJ-45 25 ft (7.6 m), Standard No IP network Orange RJ-45 12 ft (3.7 m), Standard No Audio device input Single bla ck RCA 8 ft[...]

  • Page 137

    Appendix B - ViewStation Series Cables © Polycom, Inc. 127 Table B-4. Cables for ViewStation EX, ViewStation FX, and VS4000 Accessories Use Description Length and pinout Longer version Visual Concert FX to PC VGA, audio, LAN composite cable 5 ft (1.5 m) Custom No Visual Conc ert FX to ViewStation EX, FX or VS4000 RJ-45 TO RJ-45/RJ-9/2-pin Molex 30[...]

  • Page 138

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 128 www.polycom.com Medium and Large Room Systems Table B-6. Cables for ViewStation H.323 Use Description Leng th and pinout Longer versi on IPOTS Pink RJ-11 12 ft (3.7 m) No IP network Orange RJ-45 12 ft (3.7 m), Standard No PC Ethernet Bl ue RJ-45 25 ft (7.6 m), Standa[...]

  • Page 139

    Appendix B - ViewStation Series Cables © Polycom, Inc. 129 Table B-7. Cables for ViewStation MP Use Description Length an d pinout Longer version IPOTS Pink RJ-11 12 ft (3.7 m ) No IP network Orange RJ-45 12 ft (3.7 m), Standard No PC Ethernet Blue RJ-45 25 ft (7.6 m), Standard No Audio device input Black single RCA 8 ft (2.4 m), Standard No VCR R[...]

  • Page 140

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 130 www.polycom.com Small Room Systems Network inte rface (4) DCP- clear RJ-45 20 ft (6.1 m), Standard No DCP interface only DCP Green/white RJ-45 20 ft (6.1 m), Standard, keyed No Table B-9. Cables for Upgrading ViewStation Mo dels (Except FX) Use Description Leng th an[...]

  • Page 141

    Appendix B - ViewStation Series Cables © Polycom, Inc. 131 Table B-11. C ables for ViewStation 128 Use Description Leng th and pinout Longer versi on IPOTS Pink RJ-11 12 ft (3.7 m) No IP Network Orange RJ-45 12 ft (3.7 m), standard No PC Ethernet Bl ue RJ-45 25 ft (7.6 m), st andard No Audio device input Black single RCA 8 ft (2.4 m), standard No [...]

  • Page 142

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 132 www.polycom.com[...]

  • Page 143

    © Polycom, Inc. 133 Safety and Legal Notices Important Safeguards Read and understand the following instructions before using any equipment described in t his manual: • Close supervision is necessary when the system is used by or near children. Do not leave unattended while in use. • Only use electrical extension co rds with a current rating a[...]

  • Page 144

    Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000 134 www.polycom.com Limitation of Remedies and Damages Polycom, Inc., its agen ts, employees, sup pliers, dealers a nd other authorize d representatives shall not be responsible or lia ble with respec t to the product or any other subjec t matter related thereto under an[...]

  • Page 145

    © Polycom, Inc. 135 Index A acoustics 73 address E.164 56 H.323 (IP) 56 administration plan 58 Adtran Atlas 800 Plus E1 module 82 ARENA API 19 , 20 audio codecs 17 audio quality 17 , 73 B bandwidth allocation policy 58 PRI E1 26 PRI T1 26 requirements calculating 50 browser, see Web browser 19 C cable adapter coaxial, for ViewStation F X/VS4000 PR[...]

  • Page 146

    ViewStation FX and VS4000 Integrators’ Reference Manual 136 www.polycom.com cascading 18 channel restarts, Adtran Atlas 800 Plus E1 module 82 channel selection, ViewStation FX/VS4000 PRI 30 channel service unit, see CSU 82 clock source PRI 26 , 83 V.35/RS-449 32 closed captioning 19 codecs video 14 codecs, audio 17 collaboration tools 19 common s[...]

  • Page 147

    Chapter - © Polycom, Inc. 137 GUI, ViewStation FX/VS4000 19 I indicator lamps, see specific equipment models 22 internal telephone system, see PBX 22 interoperability 121 , 122 , 123 , 124 IP address 92 DCHP 92 , 93 , 94 , 95 NAT 89 , 90 IP precedence 50 ISDN connection 25 ISDN error codes 114 , 115 , 116 , 117 , 118 , 119 ISDN network interface m[...]

  • Page 148

    ViewStation FX and VS4000 Integrators’ Reference Manual 138 www.polycom.com power supply, for ViewStation FX/VS4000 PRI 81 , 82 power supply, PRI 84 PowerPoint file conversion tool 19 presentation mode ViewStation FX/VS4000 four monitors 103 , 104 , 105 single monitor 98 , 99 three monitors 101 , 102 two monitors 100 presentation tools 19 preset [...]

  • Page 149

    Chapter - © Polycom, Inc. 139 video signal format 14 ViewStation FX cable, RS-232 20 defined 12 ViewStation FX/VS4000 audio specifications 16 , 17 cable extension to network interface module 83 Quad BRI to network 24 to network interface module 23 , 83 , 84 configuration 92 connecting to PC Ethernet port 91 DHCP server 94 electrical specif ication[...]

  • Page 150

    ViewStation FX and VS4000 Integrators’ Reference Manual 140 www.polycom.com Z zone plan 57[...]