Nortel Networks M3110 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Nortel Networks M3110. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Nortel Networks M3110 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Nortel Networks M3110 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Nortel Networks M3110 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Nortel Networks M3110
- nom du fabricant et année de fabrication Nortel Networks M3110
- instructions d'utilisation, de réglage et d’entretien de l'équipement Nortel Networks M3110
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Nortel Networks M3110 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Nortel Networks M3110 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Nortel Networks en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Nortel Networks M3110, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Nortel Networks M3110, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Nortel Networks M3110. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Nortel Communi cation Server 1000 Nortel Communication Server 1000 Release 4.5 Telephones and Consoles Description, Installa tion, and Operation Document Number: 553-3001-367 Document Release: Standard 3.00 Date: August 2005 Y ear Publish FCC TM Copyright © Nor tel Networks Limited 2005 All Rights Reserved Produced in Canada Information is subject[...]

  • Page 2

    [...]

  • Page 3

    Page 3 o f 504 Telephones and Consoles Descripti on, Installation , and Operation 4 Revision history August 2005 Standard 3.00. This document is up-issued for Commu nication Server 1000 Release 4.5. September 2004 Standard 2.00. This document is up-issued for Commu nication Server 1000 Release 4.0. October 2003 Standard 1.00. This document is a new[...]

  • Page 4

    Page 4 of 504 Revision history 553-3001-367 Standard 3.00 August 2005[...]

  • Page 5

    Page 5 o f 504 Telephones and Consoles Descripti on, Installation , and Operation 10 Contents List of procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 11 About this document . . . . . . . . . . . . . . . . . . . . . . . 19 Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Ap[...]

  • Page 6

    Page 6 of 504 Contents 553-3001-367 Standard 3.00 August 2005 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    Contents Pa ge 7 of 504 Telephones and Consoles Descripti on, Installation , and Operation Flash Download advisements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 PSDL installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Dynamic PSDL installation .. . . . . . . . . . . . . . . . .[...]

  • Page 8

    Page 8 of 504 Contents 553-3001-367 Standard 3.00 August 2005 Features and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Relocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    Contents Pa ge 9 of 504 Telephones and Consoles Descripti on, Installation , and Operation Appendix D: M2317 telephone . . . . . . . . . . . . . . . . 439 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 10

    Page 10 of 504 Contents 553-3001-367 Standard 3.00 August 2005[...]

  • Page 11

    Page 11 of 504 Telephones and Consoles Descripti on, Installation , and Operation 18 List of procedures Procedure 1 Connecting the BLF/CGM to the M2250 attendant console . . . . . . . . . . . . . . . . . . . . . . . . 35 Procedure 2 Checking the functionality of the Busy Lamp Field/Console Graphics Mo dule . . . . . . . . 42 Procedure 3 Removing th[...]

  • Page 12

    Page 12 of 504 List of procedures 553-3001-367 Standard 3.00 August 2005 Procedure 10 Performing a loopback test on the M2250 attendant console . . . . . . . . . . . . . . . . . . . . . . . . 64 Procedure 11 Designating keys on an M2250 atte ndant console . . . 65 Procedure 12 Cross-connecting attendant consoles . . . . . . . . . . . . . 69 Procedu[...]

  • Page 13

    List of procedures Page 13 of 504 Telephones and Consoles Descripti on, Installation , and Operation Procedure 23 Toggling control gates . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Procedure 24 Installing the M2016S telephone . . . . . . . . . . . . . . . . . . 114 Procedure 25 M2016S self-test . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 14

    Page 14 of 504 List of procedures 553-3001-367 Standard 3.00 August 2005 Procedure 36 Installing the KBA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Procedure 37 Installing the Single KBA footstand . . . . . . . . . . . . . . . 201 Procedure 38 Installing the Expansion KBA footstand . . . . . . . . . . . . 201 Procedure 39 Insta[...]

  • Page 15

    List of procedures Page 15 of 504 Telephones and Consoles Descripti on, Installation , and Operation Procedure 50 Testing capacitance unbalance . . . . . . . . . . . . . . . . . . . 301 Procedure 51 Measuring impulse noise . . . . . . . . . . . . . . . . . . . . . . . . 302 Procedure 52 Measuring background noise . . . . . . . . . . . . . . . . . .[...]

  • Page 16

    Page 16 of 504 List of procedures 553-3001-367 Standard 3.00 August 2005 Procedure 63 Installing the M2317 telephone . . . . . . . . . . . . . . . . . . . 361 Procedure 64 Performing the M2317 telephone self-test . . . . . . . . . . 364 Procedure 65 Designating Meridian Modular Telephones . . . . . . . . . 368 Procedure 66 Cross-connecting the tele[...]

  • Page 17

    List of procedures Page 17 of 504 Telephones and Consoles Descripti on, Installation , and Operation Procedure 74 Installing and removing the M2616 Dis play on NT2K sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408 Procedure 75 Installing NT2K28AA displays on NTZK or NT2K sets . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 18

    Page 18 of 504 List of procedures 553-3001-367 Standard 3.00 August 2005 Procedure 85 Wall mounting the telephone . . . . . . . . . . . . . . . . . . . . . 485[...]

  • Page 19

    Page 19 of 504 Telephones and Consoles Descripti on, Installation , and Operation 26 About this document This document is a global document. Co ntact your system supplier or your Nortel representative to verify that th e hardware and software described are supported in your area. Subject This document provides t echnical informatio n about Meridian[...]

  • Page 20

    Page 20 of 504 Ab out this document 553-3001-367 Standard 3.00 August 2005 Applicable systems This document applies to the following systems: • Communication Server 1000S (C S 1000S) • Communication Server 1000M Chassis (CS 1000M Chassis) • Communication Server 1000M Cabinet (CS 1000M Cabinet) • Communication Server 1000M Half Group (CS 100[...]

  • Page 21

    About this document Page 21 o f 504 Telephones and Consoles Descripti on, Installation , and Operation For more information, see one or more of th e following NTPs: • Communication Server 1000M and Meridian 1: Small System Upg rade Procedures (553-3011-258) • Communication Server 10 00M and Meridian 1: Larg e System Upgrade Procedures (553-3021[...]

  • Page 22

    Page 22 of 504 Ab out this document 553-3001-367 Standard 3.00 August 2005 • Communication Server 1000E (CS 1000E) •M e r i d i a n 1 The following systems are referred to generically as “Small System”: • Communication Server 1000M Chassis (CS 1000M Chassis) • Communication Server 1000M Cabinet (CS 1000M Cabinet) • Meridian 1 PBX 11C [...]

  • Page 23

    About this document Page 23 o f 504 Telephones and Consoles Descripti on, Installation , and Operation • Software Input/Output: System Messa ges (553-3001-411) • Software Input/Output : Maintenance (553-3001-511) • Communication Server 1000M and Meridian 1: Small System Upg rade Procedures (553-3011-258) • Communication Server 10 00M and Me[...]

  • Page 24

    Page 24 of 504 Ab out this document 553-3001-367 Standard 3.00 August 2005 How to get Help Getting Help from the Nortel Web site The best source of support for Nortel p roducts is the Nortel Support Web site: www.nortel.com/ support This site enables customers to: • download software and rel ated tools • download technical documents, release no[...]

  • Page 25

    About this document Page 25 o f 504 Telephones and Consoles Descripti on, Installation , and Operation Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller, you can contact the technical support staff for that distributor or reseller.[...]

  • Page 26

    Page 26 of 504 Ab out this document 553-3001-367 Standard 3.00 August 2005[...]

  • Page 27

    Page 27 of 504 Telephones and Consoles Descripti on, Installation , and Operation 102 Attendant consoles Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Engineering codes . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 28

    Page 28 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Removing the M2 250 attendant console top cover . . . . . . . . . . . . . 62 Installing the M2250 attendant console top cover . . . . . . . . . . . . . . 63 Performing a loopback test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Designating keys on the M225[...]

  • Page 29

    Attendant consoles Page 29 of 504 Telephones and Consoles Descripti on, Installation , and Operation For more inform ation on Attendant P C and the PCCIU, refer to the f ollowing documents: • Attendant PC: Descriptio n, Installation, and Operation (5 53-3001-320) • PC Console Interface Unit Install ation Guide • PC Console Interface Unit Quic[...]

  • Page 30

    Page 30 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 NT3G42BA-98 BLF/CGM N/A A0642994 Finland, F r ance, Ger many NT6G00AF -35 M2250 Chamel eon Grey A0393450 Africa, AP AC , CALA, CIS, Greece , Ireland, Middle East, NA, P or tugal, T u rkey NT6G40BA-35 M2250 C hamele on Grey A0642786 Switzerland NT6G41BB-35 M2250 C hamele on Gre[...]

  • Page 31

    Attendant consoles Page 31 of 504 Telephones and Consoles Descripti on, Installation , and Operation Features The M2250 has the following features: • A four-line, 40 character , liquid crystal display (LCD) with backlight ing. Power, including backlighting , is maintained during building power failures with the system’s battery back up, if equi[...]

  • Page 32

    Page 32 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 • In Shift mode, the M225 0 can have up to 10 extra flexible feature keys for a total of 20. • An optional supporting stand that can be adjusted to nine different positions. • A handset and headset volume slider control, si tuated below the dial pad. • A physical conne[...]

  • Page 33

    Attendant consoles Page 33 of 504 Telephones and Consoles Descripti on, Installation , and Operation The BLF/CGM can do the following: • display the status (busy or idle) of up to 150 consecutive extensions within the system Standard Busy Lamp Field (SBL F) • display the status (busy or id le) of any hundred group of DNs w ithin the system Enha[...]

  • Page 34

    Page 34 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Installation The BLF/CGM mounts on th e back of the attendant console an d is held on by snap-fits and screws. It is connected to the console using a 16-way connector that is located on th e keyboard Printed Circuit Board (PCB). This conn ector is accessed through a rectangula[...]

  • Page 35

    Attendant consoles Page 35 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 1 Busy Lamp Field/ Console Graph ics Module on the M2250 attend ant console Procedure 1 Connecting the BLF/CGM to the M2250 attendant console 1 Disconnect the main power /system cable from the rear of the attendant console, and remove the han[...]

  • Page 36

    Page 36 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 2 Volume slider position 3 Place the attendant console facedown on a properly prepa red work surface, taking care to avoid scratching or damaging the top cover or display. Remove the adjustable stand, if req uired. The stand is secured with four screws. Remo ve the stan[...]

  • Page 37

    Attendant consoles Page 37 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 3 Removing the fastening screws 5 Raise and hold the top cove r to remove the single cable connector only. The alerter cable does not need to be removed. See Figure 4 on page 38 . 6 Remove the top cover, and place it upsi de down to the left [...]

  • Page 38

    Page 38 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 4 Removing the top cover 7 Remove the knockout section on th e back of the attendant console (see Figure 5 on page 39 ) wi th a small screwdriver or similar tool. Remove any remnants of the breakaway tags. 8 Feed the flat ribbon cable for the Busy Lamp Field/Console Gra[...]

  • Page 39

    Attendant consoles Page 39 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 5 Attendant console knockout section 10 Push down on the attendant conso le, while h olding the BLF/CGM unit, until the two locators snap into place. See Fi gure 6 on page 40 . 11 Fit the BLF/CGM ribbon cable onto the top cover circuit board,[...]

  • Page 40

    Page 40 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 18 Cable in BLF power at the local Main Di stribution Frame (MDF) as per M2250 cross-connections. 19 If required, replace the adjustable stan d. 20 Reconnect the main system cable to the rear of the console. 21 If the BLF/CGM has been correctly installed, the mai n menu appear[...]

  • Page 41

    Attendant consoles Page 41 of 504 Telephones and Consoles Descripti on, Installation , and Operation 22 Define the Busy Lamp Field in the system database. Refer to Features and Services (55 3-3001-306). 23 Test the Busy Lamp Field features using M1250/M2250 Attendant Console User Guide . Figure 7 Positioning the top co ver and the BLF/CGM Rotate Ba[...]

  • Page 42

    Page 42 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 End of Procedure Procedure 2 Checking the func tionality of the Busy Lamp Field /Cons ole Graphics Module Use this procedure to check the func tio nality of the BLF/CGM. Once in this menu, the dial pad is in CGM mode. When an y dial pad ke ys are pressed, except the pound ( # [...]

  • Page 43

    Attendant consoles Page 43 of 504 Telephones and Consoles Descripti on, Installation , and Operation 3 Press the pound ( # ) to exit and return to Diagn ostics menu 1. End of Procedure Procedure 3 Removing the Busy Lamp Field/Cons ole Graphics Module 1 Disconnect the main power /system cable from the rear of the attendant console, and remove the ha[...]

  • Page 44

    Page 44 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 11 Ensuring that the vo lume slider is fully engaged in the correct sl ider, hold the top cover and co nsole base firmly together. Turn the assembly u pside down (see Figure 8 page 42 ). 12 Reinsert the 12 screws that secu re the top co ver to the console base and tighten. 13 [...]

  • Page 45

    Attendant consoles Page 45 of 504 Telephones and Consoles Descripti on, Installation , and Operation An attendant console configured as a supervisor does not need the ASM installed. To accept the ASM, the minimum vi ntage M22 50 attendant console is M2250AD. To fully support the ASM , the minimum vintage BLF/CGM is AB. The third PWR TN must b e pro[...]

  • Page 46

    Page 46 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 5 Raise and hold the top cover to remove the single cable connector. The alerter cable does no t need to be remo ved (see Figure 4 on page 38 ). Remove the top cove r and place it upside down to the left of the attendant console. 6 Holes are located in the upper right- hand si[...]

  • Page 47

    Attendant consoles Page 47 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 9 Identifying the correct grid positions on the main PCB and attaching the ASM 5 9 A B C D Grid marks Insert Standoffs here Attendant Supervisory Module Pin connector M2250 main PCB (cutaway) J3 connector 553-AAA0634[...]

  • Page 48

    Page 48 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Physical description Figure 10 on page 49 shows a top view of the M2250 attendant console layout. The user-accessible components are labeled using a row/column grid arrangement. Figure 11 on page 50 shows rear, left side, and bottom views of the console. These illustrations sh[...]

  • Page 49

    Attendant consoles Page 49 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 10 M2250 attendant co nsole – top view Display screen (can be tilted upwards) Rows 9 7 6 8 5 4 3 2 1 0 * 1 4 7 2 5 8 0 3 6 9 # AK BK CK AI BI CI DI/EI EI EK FI FK Hold Shift Conf RL.Des RL.Src EX.Des EX.Scr RS-232 Connector for connection t[...]

  • Page 50

    Page 50 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 11 M2250 attendant cons ole – rear, left side, and bottom views Rear view Display panel (can be tilted upwards) 25-pin subminiature D-type male connector for cable connecting console to distributing frame RS-232 female connector for connection to PC with monitor (data[...]

  • Page 51

    Attendant consoles Page 51 of 504 Telephones and Consoles Descripti on, Installation , and Operation Keyboard layout Refer to Table 3 for the description of keys and Figure 10 on page 49 and Figure 11 on page 50 for the location of switches and keys mentioned in this section. Function keys The attendant console has eight fu nction keys, located dir[...]

  • Page 52

    Page 52 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 (4) Prime function (nor mal): Scrolls the currently selected line to the left. Lev el 1 function (Shift): Decreases the aler t speaker vol um e. (5) Prime function (nor mal): Scrolls the currently selected line to the right. Lev el 1 function (Shift): Increases the aler t spea[...]

  • Page 53

    Attendant consoles Page 53 of 504 Telephones and Consoles Descripti on, Installation , and Operation Switches A slider control, located below the di al pad, between columns DI/EI and FI, controls the handset and headset recei ve volume level. See Figure 10 on page 49 . A Power Fail Transfer (P FT) switch is located in the baseplate. See Figure 11 o[...]

  • Page 54

    Page 54 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 accepts both carbon and electret handset s or headsets and automatically adapts itself to each type. Note: Electret headsets and handsets are polarity sensitiv e and must be correctly inserted into the jack. LCD indicators The LCD indicat ors on the M2250 display triangular sy[...]

  • Page 55

    Attendant consoles Page 55 of 504 Telephones and Consoles Descripti on, Installation , and Operation Display screen messages Source inform ation appears on line 2 of the display screen. Destin ation information appears on line 3 of the display screen. The status messages listed below appear on line 4 of the display screen panel. The first four stat[...]

  • Page 56

    Page 56 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 If the emergency power fail transfer fe ature is activated, the console status will be displayed as EMERGENCY. Connections The line cord connects to the rear of the M2250 attendant console through a 25-pin subminiature D-type conn ector. Th e jack connector is attached to the [...]

  • Page 57

    Attendant consoles Page 57 of 504 Telephones and Consoles Descripti on, Installation , and Operation Turkish, Katakana, P.R.C. (People’s Republic of Chin a), Taiwan, Korean, Polish, Czech/Slovak, or Hungarian. When the languages P.R.C., Taiwanese, and Korean are chosen, the attendant console uses two-line display. The attendant console is equippe[...]

  • Page 58

    Page 58 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 3 Run the wire or cable between the telephone lo cation and nearest cross-connect point (if not previously run). 4 Connect the cable or wire to the telephone connecting block. 5 Designate the telephone connecting block. Figure 12 Zone cabling and co nduit assignment 6 Cross-co[...]

  • Page 59

    Attendant consoles Page 59 of 504 Telephones and Consoles Descripti on, Installation , and Operation 7 Terminate leads at the cross-connect terminal and designate the blocks according to the house cable plan. Normal operating ranges The M2250 attendant console has a maximu m permissible loop length of 3500 ft (915 m), assuming 24 AWG (0.5 mm) wire [...]

  • Page 60

    Page 60 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 If an attendant console m ust be return ed to the factory, pack it in the appropriate container to avoid damag e during transit. Remember to include all loose parts (cords, handset, power unit , labels, and lenses) in the shipment. Installation and removal Use the following pr[...]

  • Page 61

    Attendant consoles Page 61 of 504 Telephones and Consoles Descripti on, Installation , and Operation 5 Add a line circuit for the attendant cons ole, if no t already done. Refer to Circuit Card: Description and Installation (553-3001-211). 6 Cross-connect the attendant console at th e cross-connect terminal. See Procedure 12 on page 69 . 7 Enter th[...]

  • Page 62

    Page 62 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Removing the M2250 att endant console top cover Follow the steps in Procedure 8 to remov e the M2250 Attendant top co ver. Procedure 8 Removing the M2250 atte ndant console top co ver 1 Disconnect any plugs and cords from the attendant conso le. 2 Remove the ten 10-mm fast eni[...]

  • Page 63

    Attendant consoles Page 63 of 504 Telephones and Consoles Descripti on, Installation , and Operation 3 Holding th e top cover and the base to gether by hand, turn the attendant console right-side up and place it back o n the work surface. 4 Carefully lift the fa ceplate straight up and disconnect the 2 0-pin plug ribbon cable located at J2. Note: O[...]

  • Page 64

    Page 64 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Performing a loopback test Follow the steps in Procedure 10 to perform a loopback test on the M2250 attendant console. Proc edure 10 P erfor ming a loopbac k test on th e M2250 attend ant console 1 Make a loopback connector. Prepare a blank 25-way RS-232 plug by internally con[...]

  • Page 65

    Attendant consoles Page 65 of 504 Telephones and Consoles Descripti on, Installation , and Operation The Directory Number (DN) designatio n window on the attendant co nsole is located above the keypad. Follow the steps in Procedure 11 to desi gnate keys on an M2250 attendant console. Proc edure 11 Designating keys on an M2250 attendant console 1 Re[...]

  • Page 66

    Page 66 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 14 M2250 key designations in Sh ift mode (QMT2 not enabled) 553-AAA0581 EX SR EX DS RL SR RL DS BLF SHIFT TGB7 TGB6 TGB5 TGB4 TGB3 TGB2 TGB1 TGB0 ICI9 ICI8 ICI7 ICI6 ICI5 ICI4 ICI3 ICI2 ICI1 ICI0 LPK5 LPK4 LPK3 LPK2 LPK1 LPK0 RLS HOLD FEAT9 FEAT8 FEAT7 FEAT6 FEAT5 FEAT4[...]

  • Page 67

    Attendant consoles Page 67 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 15 M2250 key designations in Un shift mode (QMT2 enabled) 553-AAA0583 ICI09 ICI08 ICI07 ICI06 ICI05 ICI04 ICI03 ICI02 ICI01 ICI00 ICI19 ICI18 ICI17 ICI16 ICI15 ICI14 ICI13 ICI12 ICI11 ICI10 LPK5 LPK4 LPK3 LPK2 LPK1 LPK0 RLS EX SR EX DS RL SR [...]

  • Page 68

    Page 68 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Figure 16 M2250 designations in Unshi ft mode (QMT2 not enabled) Cross-connecting at tendant consoles Terminations are located on the vertical side of t he distribut ing frame when frame-mounted blocks are used and located in the blue field when wall-mounted blo cks are used. [...]

  • Page 69

    Attendant consoles Page 69 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 12 Cross-co nnecting attendant consol es 1 Locate the attendant console terminati ons at the cross-connect terminal . 2 Connect Z-type cross-connecting wi re to the leads of the attendant console. 3 Locate the line circuit card (TN) termi[...]

  • Page 70

    Page 70 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Ta b l e 7 Inside wiring color s Z station wire 16/25-pair cable Connect to equipment TN G W -BL First pair Tip R BL-W F irst pair Ring BK W -O Second pair Tip Y O-W Second pair Ring[...]

  • Page 71

    Attendant consoles Page 71 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 17 M2250 attendant consol e cross-c onnections Cross connect block M2250 Console (console connector) Note 2 + VPS VPS RTN 26 1 27 2 30 5 32 7 33 8 36 11 39 14 41 16 42 17 50 25 Relay 2 Relay 1 TCM Primary TCM Secondary ASM +AUX W-BL BL-W W-SL[...]

  • Page 72

    Page 72 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 The following notes refer to Figure 17 on page 71 , which illustrates the M2250 attend ant consol e cross-connections. Note 1: The M2250 is powered by means of the line circuits. In addition to the primary TN, secondary TN, and ASM TN, two TNs are cabled to the M2250 using the[...]

  • Page 73

    Attendant consoles Page 73 of 504 Telephones and Consoles Descripti on, Installation , and Operation Ta b l e 8 M2250 attendant console connections (Part 1 of 3) Mounting cord 16/25-pair connector cable Lead designation Pin numb er Pai r numb er Color Connected to TCM pri mar y 26 1 1T R W- B L BL-W TN #1 TCM secondar y 27 2 2T R W- O O-W TN #2 Att[...]

  • Page 74

    Page 74 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Spare 35 10 10T R R-SL SL-R Po w e r Fa i l o r Energ y T ransf er 36 11 11T R BK-BL BL-BK GND (Note 1) TC (Note 2) Spare Spare Spare Spare 37 12 38 13 12T R 13T R BK-O O-BK BK-G G-BK GND Major Alar m 39 14 14T R BK-BR BR-BK GND (Note 1) ALM (Note 2) Spare 40 15 15T R BK-SL SL[...]

  • Page 75

    Attendant consoles Page 75 of 504 Telephones and Consoles Descripti on, Installation , and Operation Note 1: Connect to Pin 3 or 28 of the appropr iate PFJ5 ter minal block. Note 2: Connect TC to Pin 29 or 5 and ALM to Pin 4 or 31 of the appropri ate PFJ5 term inal bloc k. Ta b l e 9 M2250 typical cross-co nnections (Part 1 of 2) Pa i r P i n s Pa [...]

  • Page 76

    Page 76 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 8T 8R 33 8 R-G G-R Unit 7 Unit 11 9T 9R 34 9 R-BR BR-R Unit 8 Unit 4 10T 10R 35 10 R-S S-R Unit 9 Unit 12 11T 11R 36 11 BK-BL BL-BK Unit 10 Unit 5 12T 12R 37 12 BK-O O-BK Unit 11 Unit 13 13T 13R 38 13 BK-G G-BK Unit 12 Unit 6 14T 14R 39 14 BK-BR BR-BK Unit 13 Unit 14 15T 15R 4[...]

  • Page 77

    Attendant consoles Page 77 of 504 Telephones and Consoles Descripti on, Installation , and Operation Operation This section contains operating proced ures for the M2250 attendant console. The attendant console faceplate layout is shown in Figures 14 through 16, starting on page 66 . Refer to these fig ures as the basis for component location refere[...]

  • Page 78

    Page 78 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 QMT2 feature enab led When the QMT2 feature is enabled, the following conditio ns apply: • If the console is not in Shift mode, the keys in strip AK and/or BK function as Incoming Call Identificati on (ICI) keys. • If the console is in Shift mode, the keys in keystr ips AK[...]

  • Page 79

    Attendant consoles Page 79 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 18 PC Console Interface Unit M2250 feature key modes Functions shown for some of the feat ure keys in Table 3 page 51 vary depending on which console mode is in effect while the key is being pressed. Table 10 on page 80 lists the various alte[...]

  • Page 80

    Page 80 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 available TGB keys on the M2250. With QMT2 enabled, the number of TGB keys on each console is doubled. Ta b l e 1 0 Softkey altern ate functions Key Operational mode Func tion F1 Nor mal Selects line 2 of the displa y f or scrolling. F2 Nor mal Scrolls left on the selected lin[...]

  • Page 81

    Attendant consoles Page 81 of 504 Telephones and Consoles Descripti on, Installation , and Operation M2250 console diagnostics Use the Diagnostics menu to check th e functions of the console and to perform tests. To enter the Diagnost ics mode, use Procedure 13. Figure 19 shows the main Diagnostics menu fo r the M2250 attendant console. Proc edure [...]

  • Page 82

    Page 82 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Proc edure 14 T e sting the Ke yboar d Use this procedure to check the functionality of each key on the console. When a key is pressed, its lo cation code is displayed withi n parentheses. For example, (00) denotes the upper left-h and ICI key. 1 From Diagnostics menu 1, press[...]

  • Page 83

    Attendant consoles Page 83 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 15 T e sting the LCD indicato rs Use this procedure to check the functionality of each LCD indicator on the console. 1 From the Diagnostics menu 1, press 2 . 2 Press 1 to turn all lamps ON. Press the asterisk ( * ) to turn each lamp OFF o[...]

  • Page 84

    Page 84 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 3 Press the octoth orpe ( # ) to exit and return to Diagnostics menu 1. End of Procedure Proc edure 18 T e sting the Busy Lamp Field/Console Graphics Module Use this procedure to check the func tio nality of the BLF/CGM. Once in this menu, the dial pad is in CGM mode. When an [...]

  • Page 85

    Attendant consoles Page 85 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 20 T e sting the Display Use this procedure to check the functionality of the alphanumeric di splay panel. Cycle throu gh a number of different d isplay patterns to check for visual defects. 1 From Diagnostics menu 2, press 1 . 2 Press th[...]

  • Page 86

    Page 86 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 3 Press the octoth orpe ( # ) to exit and return to Diagnostics menu 1. End of Procedure Proc edure 23 T oggling co ntro l gates Use this procedure to turn the conference bridge analog control gates, the auxiliary tone channe l, and the Code Blue Relay ON or OFF. No te that th[...]

  • Page 87

    Attendant consoles Page 87 of 504 Telephones and Consoles Descripti on, Installation , and Operation Reset To perform a hard reset of the co nsole, from Diagnostics menu 2, press 5 . The reset is performed immediately. All devices and memory on the UIP and ASIP boards are reset as if the p owe r cord were u nplugged and plug ged in again. M2250 fai[...]

  • Page 88

    Page 88 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 0AH UIP A k ey in column C is stuc k. Same as f or 08H . 0BH UIP A k ey in column D0 is stuck. Same as f or 08H . 0CH UIP A k ey in column D1 is stuck. Same as f or 08H . 0DH UIP A k ey in column D2 is stuck. Same as f or 08H . 0EH UIP A k ey in column E is stuc k. Same as for[...]

  • Page 89

    Attendant consoles Page 89 of 504 Telephones and Consoles Descripti on, Installation , and Operation The failure codes produced by the firm ware in response to the detection of a hardware fault ar e bit-significan t as follo ws: In most instances, the failure code accu rately identifies the faulty hardware component. However, if the microproce ssor[...]

  • Page 90

    Page 90 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Busy mode. When an indicator associated with a particular attendant is on, the attendant is available to service calls. Note: The M2250 attendant console must be equip ped with the Attendant Supervisory Module (NT7G10AA) to allow attendant supervision. Incoming Call Indicators[...]

  • Page 91

    Attendant consoles Page 91 of 504 Telephones and Consoles Descripti on, Installation , and Operation The customer will also be able to define whether Nig ht Call Waiting tone will be given to Nigh t stations. Wit h Night Call Waiting tone allowed , busy Night stations are notified when an incoming call is ter minating on them. The incoming call wil[...]

  • Page 92

    Page 92 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Refer to ISDN Primary Rate Interface: Features (553-3001 -369) for fu rther details. Network Attenda nt Services This feature allows attendant services to be distributed anywhere within a Meridian ISDN network. If, at the ti me of an attendant request, attendant services are n[...]

  • Page 93

    Attendant consoles Page 93 of 504 Telephones and Consoles Descripti on, Installation , and Operation • Wide Area Telephone Service indicates that the incoming call originated at a wide area telephone exchange. • Recall indicates that a camped- on call or a cal l extended to an idle station has not been answered for 30 seconds or that a station [...]

  • Page 94

    Page 94 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 • Night Service permits i ncoming call s to the attendant to be routed to a preselected station. The Night Service key enables the attendant to assign the Night Directory Number (DN) a nd to initiate Night Service. When assigning the Night Service DN, “NIGHT” flashes on [...]

  • Page 95

    Attendant consoles Page 95 of 504 Telephones and Consoles Descripti on, Installation , and Operation All other features may be assigned to any of the keys on strip FK. Refer to Software Input/Output : Administration (553-3001-311) for additi onal information. The following are some of the more common feature keys: • Attendant End to End Sign alin[...]

  • Page 96

    Page 96 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 Emergency Transfer If a major equipment or power failure halts local call processing, preselected CO trunks are automatically connected to preselected stations (predetermined and hard-wired at installation time) through relays in the sy stem. Emergency Transfer can also be act[...]

  • Page 97

    Attendant consoles Page 97 of 504 Telephones and Consoles Descripti on, Installation , and Operation Classes of service and prompts are provided which enable administrators to inhibit specific users from receiving collect DID and Central Office calls. These can be configured for the following: • PBX and BCS through the Collect Call Blocking Allow[...]

  • Page 98

    Page 98 of 504 Attendant consoles 553-3001-367 Standard 3.00 August 2005 This link supports DID/CO T trunking typ es, and requires that the system b e equipped with at least one CDTI2/CSDT I2 digital trunks pack, as well as associated software. DPNSS Executive Intrusion Executive Intrusion (EI) allows an originating party to break into an establish[...]

  • Page 99

    Attendant consoles Page 99 of 504 Telephones and Consoles Descripti on, Installation , and Operation Busy Verify and Barge-in Enhance ment Attendant Monitor changes t he operation of Busy Verify and Barge-in slightly. Tone is now configurable. Busy Veri fy and Barge-in restrictions relating to the Warning Tone Allowed/D enied Class of Service apply[...]

  • Page 100

    Page 100 of 504 Attendant consol es 553-3001-367 Standard 3.00 August 2005 SACP key. The attendant can then hold th e call on the console, or release the call as usual. When the attendant tries to present th e call (after it has recalled to the attendant) to the wanted p arty, this pa rty may have origi nated another call. In that case, the attenda[...]

  • Page 101

    Attendant consoles Page 101 of 504 Telephones and Consoles Descripti on, Installation , and Operation Powering and reset After a power failure or a temporary corruption of data, the M2250 at tendant console is reset automatically. If a permanent fault condition is detect ed, the console enters the maintenance mode (Position Busy), and a failure mes[...]

  • Page 102

    Page 102 of 504 Attendant consol es 553-3001-367 Standard 3.00 August 2005[...]

  • Page 103

    Page 103 of 504 Telephones and Consoles Descripti on, Installation , and Operation 122 M2016S Secure Set Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Software requirements . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 104

    Page 104 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Introduction The M2016S is a Telephone Security Group Class II-approved telephon e designed to provide on-hook security. It is a high-p erformance multi-line telephone with 16 programmable f eature keys. The M201 6S uses relay circuitry that physically discon nects the handset[...]

  • Page 105

    M2016S Secure Set Page 105 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 20 illustrat es the M2016 Secure Set. Software requirements The option number for the M2016S is 170. The mnemon ic is ARIE. The DSET package (88) and the TSET package (89) are required. Figure 20 M2016S Secure Set Message waiting lamp 16 Func[...]

  • Page 106

    Page 106 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Physical description The M2016S is equipped with: • LCD indicators • Volume control • Message Waiti ng lamp • Hold key • Release key • Speaker LCD indicators The M2016S has a number of programmable keys with LCD indicators that can be assigned to any combination of[...]

  • Page 107

    M2016S Secure Set Page 107 of 504 Telephones and Consoles Descripti on, Installation , and Operation adjustments are made. If the telephone is eq uipped with a Di splay Module, volume can be adjusted at any time with the setting displayed on th e screen (in Program mode). Handset volumes can be configured to return to nominal on a per cal l basis. [...]

  • Page 108

    Page 108 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Features The M2016S has 16 programmable keys. Earlier models can have a Display Module added. Later models of the se t come with a display pre-installed. Note: If the set is equipped with a Disp lay, the number of p rogrammable keys is reduced by one, as key 07 automatically b[...]

  • Page 109

    M2016S Secure Set Page 109 of 504 Telephones and Consoles Descripti on, Installation , and Operation The upper right-hand key (key 07) automatically becomes the Program key when a Display Module is configured with the telephone. Th e Program key is local to the set and shows blank when you print key assi gnments in LD 20. On-hook security The M2016[...]

  • Page 110

    Page 110 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Electromagneti c interference The radiated and conducted electro magnetic interference meets the requirements of Subpart J of Part 15 of the FCC rules for Class A computing devices. Line engineering The maximum permissible loop length is 3500 ft. (915 m), assuming 24 AWG (0.5 [...]

  • Page 111

    M2016S Secure Set Page 111 of 504 Telephones and Consoles Descripti on, Installation , and Operation Alerting tone characteris tics The tone frequency combinations are: A 500 Hz buzz signal is provided fo r incoming call notificati on while the receiver is off-hook. Power requirements Power Supply Board The power supply option consists of a Power S[...]

  • Page 112

    Page 112 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 adapter (refer to Figure 21 on page 113 ) can provide the additional power needed to operate the te lephone and it s options. 120 V transformer (AO367335 or equivalent) . The fo llowing min imum specifications must be met by this transform er: Input voltage: 120 V AC / 60 Hz N[...]

  • Page 113

    M2016S Secure Set Page 113 of 504 Telephones and Consoles Descripti on, Installation , and Operation Installation Packing and unpacking Use proper care when unpacking the M2 016S. Check for damaged containers so that appropriate claims can be ma de to the transpor t company fo r items damaged in transit. Figure 21 Configuration of local plug-in tra[...]

  • Page 114

    Page 114 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 If a telephone must be returned to the factory, pack it in the approp riate container to avoid damag e during transit . Remember to includ e all loose par ts (cords, handset, power unit, labels, and lenses) in the shipment. Installation and removal of M2016S Secure Set Follow [...]

  • Page 115

    M2016S Secure Set Page 115 of 504 Telephones and Consoles Descripti on, Installation , and Operation 11 Supply the user with a Quick Reference Card a nd all user d ocumentation. Make sure the SPRE number is printed on the Quick Reference Card. End of Procedure Figure 22 M2016S Secure Set connections Meridian Digital Telephone CS 1000 / Meridian 1 W[...]

  • Page 116

    Page 116 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Figure 23 M2016S cross-connections. The M2016S set has a self-testing capability. Follow the steps in Procedure 25 to perform th e self-test after installing an M2016 S set, or any of the hardware options, to ensure proper operation. Proc edure 25 M2016S self-test 1 Unplug the[...]

  • Page 117

    M2016S Secure Set Page 117 of 504 Telephones and Consoles Descripti on, Installation , and Operation 3 Follow the steps in Table 15 to perform the necessary steps and check results. T able 15 M2016S telephone self-test steps a nd results (Part 1 of 2) Step Action Result 1 Begin test (plug i n line cord wh ile holding down the RLS ke y). The handset[...]

  • Page 118

    Page 118 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 End of Procedure 5b Plug in the headset (if applicable). Speaker beeps. Press the dial pad keys . Headset beeps. Unplug the headset. 6 Press the right si de of the volume control ke y . Speaker beeps. Display is filled with dar k squares. Press the right si de of the volume co[...]

  • Page 119

    M2016S Secure Set Page 119 of 504 Telephones and Consoles Descripti on, Installation , and Operation Designate the telephone Before designating the M2016S telepho ne, check the work order for the features enabled and key designatio ns. Designate each key by placing its feature name (from t he designation sheet) in the key cap that fits on the key. [...]

  • Page 120

    Page 120 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005 Line circuit card (TN) terminations are located on the horizontal side of the distributing frame when frame-mounted blocks are used and in the white field when wall-mount ed blocks are used. 4 Run and connect the other end of the cross-connectin g wire to the assigned TN termi[...]

  • Page 121

    M2016S Secure Set Page 121 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 24 M2016S telephone cross-connections T able 17 Inside wiring color s Inside wir ing colo rs Connect to equipment TN Z station wire 16/25-pair cable G W -BL First pair Tip R BL-W First pair Ring BK W - O Second pair Tip Y O-W Second pa ir Rin[...]

  • Page 122

    Page 122 of 504 M2016S Secure Set 553-3001-367 Standard 3.00 August 2005[...]

  • Page 123

    Page 123 of 504 Telephones and Consoles Descripti on, Installation , and Operation 172 M 3900 description Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Automatic Call Failover . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 124

    Page 124 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Meridian External Alerter and Recordin g Interface . . . . . . . . . . . . 153 Alternate key caps for the M3905 . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Handset option for the M3905 Call Cent er Telephone . . . . . . . . . . 155 Headset options . . . . . . . .[...]

  • Page 125

    M 3900 description Pag e 125 of 504 Telephones and Consoles Descripti on, Installation , and Operation • Display-Based Accessory Module (M3904) • Flash download of firmware (M3902, M3903, M3904 . and M3905) • Language selection du ring software instal lation for M3900 Series Digital Telephones The M3900 Series Digital Telephones, X11 Release [...]

  • Page 126

    Page 126 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 M3900 Series Digital Telephones comm unicate with the CS 1000 and Meridian 1 through digital transm ission over standard twisted-pair wiring. M3900 Series Digital Te lephones can interface with all versions of the Intelligent Periphera l Equipment (IPE) Digital Line Card (DL[...]

  • Page 127

    M 3900 description Pag e 127 of 504 Telephones and Consoles Descripti on, Installation , and Operation For more in formation on Active Call Failo ver, refer to IP Line: Descri ption, Installation, a nd Operation (553-3001-365). Physical description These telephones are digital, integrated voice/data telephones with the physical features listed in T[...]

  • Page 128

    Page 128 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Note 1: All telephones are desk- or wall-mountabl e, have message waiting LED with visual ringing, and have volume control. Note 2: The KBA and DBA modules cannot be wall mounted. M3901 Entry Telephone The features of the M3901 include: • one line Directory Number (DN) cap[...]

  • Page 129

    M 3900 description Pag e 129 of 504 Telephones and Consoles Descripti on, Installation , and Operation • five programmable features • fixed feature keys: Line, Feature, Hold, Goodbye, and Volu me control • feature activation and Message waitin g/incoming call status ind icator LED • support for an amplified headset M3902 Basic Telephone The[...]

  • Page 130

    Page 130 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 • on-hook dialing • support for an amplified headset • one accessory port • handsfree calling option with LED M3903 Enhanced Telephone The features of the M3903 include: • two programmable line/feature keys (soft-labeled) whi ch have two layers each, giving the use[...]

  • Page 131

    M 3900 description Pag e 131 of 504 Telephones and Consoles Descripti on, Installation , and Operation • fixed feature keys: Goodbye, Message, Call lo g (including Redial Li st), Applications, Shift, Goodbye, Hol d, “Smart” Mute, and volume control • Navigation cluster, Quit, and Copy • three line by twenty-four character display area •[...]

  • Page 132

    Page 132 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Figure 27 M3903 Enhanced Te lephone Message waiting light LCD indicator Goodby e Hold V olume bar Programmab le feature k eys Navigation k eys Options Quit Copy Handsfree ke y LED LED Soft-labeled line/ feature k eys. Fixed f eature ke ys 553-AAA0662[...]

  • Page 133

    M 3900 description Pag e 133 of 504 Telephones and Consoles Descripti on, Installation , and Operation M3904 Professional Telephone The features of the M3 904 telephone include: • six programmable line/feature keys (s oft-l abeled) which have two layers each, giving the user access to 12 line/feature keys • four Context-sensitive soft keys (sof[...]

  • Page 134

    Page 134 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Figure 28 M3904 Professional Telephone 553-AAA0663 Message waiting light LCD indicator Goodby e Hold V olume bar Fix ed feature k eys Programmab le f eature ke ys Navigation k eys Options Quit Cop y Handsfree ke y LED Soft-labeled line/ f eature ke ys LED[...]

  • Page 135

    M 3900 description Pag e 135 of 504 Telephones and Consoles Descripti on, Installation , and Operation M3905 Call Center Telephone The features of the M3905 Ca ll Center Telephone include: • seven programmable line/feature keys (soft-labeled), giving t he user access to seven line/feature keys • four Context-sensitive soft keys (sof t-labeled) [...]

  • Page 136

    Page 136 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Note: The system administrator can configure four of the bottom six fixed feature keys (Make Busy, Not Ready, Supervisor and Emergency) to feature key s that suit the busine ss needs of the Call Center user. Figure 29 M3905 Call Center Telephone Message waiting light/ incomi[...]

  • Page 137

    M 3900 description Pag e 137 of 504 Telephones and Consoles Descripti on, Installation , and Operation Features The following section describes th e following key features supported on M3900 Series Digital Telephones: • Set-to-Set Messaging • Personal Directory • Corporate Directory • Full Icon Support • Language selection du ring softwar[...]

  • Page 138

    Page 138 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 The user may have only one Set-to-Set message on th eir telephone at a time. To activate Set-to -Set Messaging, the user must first define a message. If password protection is active for the M3900, it also appl ies to Set-to-Set Messaging. If the Multiple Appearance Redirect[...]

  • Page 139

    M 3900 description Pag e 139 of 504 Telephones and Consoles Descripti on, Installation , and Operation Note: M3900 Phase III allows you to perf orm a three-letter search in the Personal Directory. Corporate Directory The M3903, M3904, and M3905 telephones provid e access from the telephone to a corporate- wide directory. The Corporate Directory is [...]

  • Page 140

    Page 140 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 at that telephone. The calls to the user’s primary DN are routed to the Virtual Office Host Terminal where the Virtual Office worker is logged i n. For further infor mation on Virtual Office, refer to “M3900 (single site) Virtual Office” on page 173 . Full Icon Support[...]

  • Page 141

    M 3900 description Pag e 141 of 504 Telephones and Consoles Descripti on, Installation , and Operation The Ringing, I-Hold, U-H old, and Active DN keys, represented by a generic icon in previous releases, displays the fo llowing icons with the Full Icon Suppo rt feature: Feature intera ctions There are no feature interactions associated with this f[...]

  • Page 142

    Page 142 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Feature operation No specific operating procedures ar e required to use this fe ature. Language selection during software installation The system software installer selects one of seven language sets to be installed on the system. This selection determines the languages avai[...]

  • Page 143

    M 3900 description Pag e 143 of 504 Telephones and Consoles Descripti on, Installation , and Operation • Communication Server 1000M and Meridian 1: Large System Installation and Configuration (553-3021-210) • Communication Server 1000S : Installation and Configuration (553-3031-210) • Communication Server 1 000E: Installation and Configuratio[...]

  • Page 144

    Page 144 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Headset Options DN line Feature (M3901) Message Director y/Log (M3904) Call Log (M3903) Shift Application Navigation Copy Quit Ta b l e 2 1 Fixed Feature K ey te xt and icon labels (P ar t 2 of 4) Feature T ext Key Label Icon Key Label Headset Options Line Feature Fx Message[...]

  • Page 145

    M 3900 description Pag e 145 of 504 Telephones and Consoles Descripti on, Installation , and Operation T ransf er (M3902) InCalls (M3905 Call Center) Not Ready (M3905 Call Center) Make Busy (M3905 Call Center) Call Super vi sor (M3905 Call Center) Ans wer Agent (M3905 Call Center) Activity Code (M3905 Call Center) Ans wer Emergency (M3905 Call Cent[...]

  • Page 146

    Page 146 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Programmable line /feature keys (soft-labele d) The programmable line/feature keys (soft- labeled) are the keys located at the left and right sides of the u pper section of the display area. Soft-labeled keys are keys that are labeled on the telephone’s LCD display. The us[...]

  • Page 147

    M 3900 description Pag e 147 of 504 Telephones and Consoles Descripti on, Installation , and Operation Telephones. The labels and correspondin g functionality of these key s change depending on the features availa ble or the application i n use. Programmable Features For feature key assignment info rmation, refer to: • Table 24 on page 159 • Ta[...]

  • Page 148

    Page 148 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Accessory Connection Module The Accessory Connection Module (ACM) provides th e interface fo r adding the Analog Terminal Adapter (ATA), Meridian External Alerter and Recording Interface (MEARI), Comp uter Telephony Interface Adapter (CTIA), Personal Directory PC Util ity, a[...]

  • Page 149

    M 3900 description Pag e 149 of 504 Telephones and Consoles Descripti on, Installation , and Operation acts as a footstand for the telephone . The ACM and its accessory cartridges cannot be used i n wall-mount ap plications. The ACM requires one of the following wa ll transformers to p ower any of the accessory cartridges: • 110 V wall transforme[...]

  • Page 150

    Page 150 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Accessory keyi ng A maximum of two cartridge accessories can plug into the slots at the rear of the ACM stand. The ports provide acce ss to a SIDL/SDI port, USART port, and GPIO0. Two accessories cannot access the same serial port. The mechanical keying preven ts this situat[...]

  • Page 151

    M 3900 description Pag e 151 of 504 Telephones and Consoles Descripti on, Installation , and Operation allowing more effect ive management of calls using PC applications such as Microsoft Outlook™. An RS-232C cable is required to c onnect the PC to the CTIA. The CTIA connects to the M3900 Series Digital Telephone throug h the Accessory Connection[...]

  • Page 152

    Page 152 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 You can enter names and numbers into a Person al Directory fil e on your Personal Computer (PC). You can download (program ) the PC file directly to the M3904 and M3905 telephones. You can upload (read) a directory from the M3904 and M3905 telephones to your PC to modify th [...]

  • Page 153

    M 3900 description Pag e 153 of 504 Telephones and Consoles Descripti on, Installation , and Operation For Full Duplex Handsfree func tionality, you require an M3904 Phase III set equipped with an FDHF cartridge. Note: Phase III hardware is required since design modifications were made to theM 3900 Series Digital Telephones to accommodate th e FDHF[...]

  • Page 154

    Page 154 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Note: The MEARI is an interface only . The ringer, light, buzzer, or other alerting device is to be obt aine d through a t hird-party vendor of the customer’s choice. Accessory Modules The Display-Based and Key-Based Accessory Modules are mutu ally exclusive. A set with on[...]

  • Page 155

    M 3900 description Pag e 155 of 504 Telephones and Consoles Descripti on, Installation , and Operation Note: If an incoming call is posted to a DN key located on page 2 or 3 of the DBA, the unit does not automa tically scroll to that page. Th is prevents the disruption of other user operati ons already in progress. The user may change the feature k[...]

  • Page 156

    Page 156 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 if the handset is properly cradled on the hookswitch, logi n cannot occur even if a headset is not plugged in. The handset can be used without the headset plugged in. However, some functionality, includin g the ability to login to the AC D queue, can vary with the version of[...]

  • Page 157

    M 3900 description Pag e 157 of 504 Telephones and Consoles Descripti on, Installation , and Operation On a M3905, plug the amplified headset into the headset port. Do not plug an amplified headset into the handset jack. The M3903, M3904 and M3905 have a dedicated headset jack which supports a non-amplified headset. The M3903, M3904 and M3905 have [...]

  • Page 158

    Page 158 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 The M3903, M3904, and M3905 also support Electronic Brandline. Refer to Features and Services (553-3001-306) for i nformation on the Electronic Brandline feature.[...]

  • Page 159

    M 3900 description Pag e 159 of 504 Telephones and Consoles Descripti on, Installation , and Operation Key descriptions This section provides key description and key con figuration inform ation for each model of the M3 900 series. This section also shows the physical placement of the keys on each model: M3901, M390 2, M3903, M3904, an d M3905. M390[...]

  • Page 160

    Page 160 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Figure 31 M3901 key positions 3901 K ey 0 553-AAA0665[...]

  • Page 161

    M 3900 description Pag e 161 of 504 Telephones and Consoles Descripti on, Installation , and Operation M3902 key descriptions Table 25 gives a description of the keys on the M3902. Figure 32 o n page 162 shows the physical placement of the keys on the M3902. T able 25 M3902 key description Key Description K ey 0 Y ou must configure K ey 0 as the Di[...]

  • Page 162

    Page 162 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 M3903 key descriptions Table 26 gives a descri ption of the keys o n the M3903. Figure 33 shows the physical placement of th e keys on the M3903. Figure 32 M3902 key positions Ta b l e 2 6 M3903 key description (P ar t 1 of 3) Key Description K ey 0 Pr imar y Di rector y Num[...]

  • Page 163

    M 3900 description Pag e 163 of 504 Telephones and Consoles Descripti on, Installation , and Operation K ey 3 Secon dar y Director y Number or Feature or A uto Dial Note 1: K eys 1-3 cannot be configured as the follo wing features: • 3 P ar ty Conference • 6 P ar ty Conference • Call Forw ard • Account Charge • Calling Party Number •C a[...]

  • Page 164

    Page 164 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Key 2 2 Ringing Number Pickup K ey 23 Configure as: • Speed Call • System Speed Call • Speed Call Controller • System Speed Call Controller (manual configuration—nee ds speed call list #) Key 2 4 Privacy Release (default) K ey 25 Charge Account (def au lt) Key 2 6 [...]

  • Page 165

    M 3900 description Pag e 165 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 33 M3903 key positions 553-AAA0667 K ey [0,2] K ey [1,3] K ey 16 K ey [17,20,23] K ey [18,21,24] K ey [19,22,25][...]

  • Page 166

    Page 166 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 M3904 key descriptions Table 27 gives a description of the keys on the M3904. Figure 34 o n page 168 shows the physical placement of the keys on the M3904. Ta b l e 2 7 M3904 key description (P ar t 1 of 2) Key Description K ey 0 Pr imar y Di rector y Number K ey 1-11 Second[...]

  • Page 167

    M 3900 description Pag e 167 of 504 Telephones and Consoles Descripti on, Installation , and Operation K ey 17 Call T ransf er (default) K ey 18 6 P ar ty Conference (def au lt) or 3 P ar ty Conference Key 1 9 Call Forw ard (default) Key 2 0 Ring Again (default) Key 2 1 Call P ar k (default) Key 2 2 Ringing Number Pickup (default) Key 2 3 Configure[...]

  • Page 168

    Page 168 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Note: For M3904 and M390 5 telephones, One-button feature access keys for the Callers and Redial lists cannot be programmed on DBA or KBA modules. Figure 34 M3904 key positions 553-AAA0668 K ey [0,6] K ey [1,7] K ey [2,8] K ey [5,11] K ey [4,10] K ey [3,9] K ey 16 K ey [17,2[...]

  • Page 169

    M 3900 description Pag e 169 of 504 Telephones and Consoles Descripti on, Installation , and Operation M3905 key descriptions Table 28 gives a description of the keys on the M3905. Figure 35 o n page 172 shows the physical placement of the keys on the M3905. T able 28 M3905 key description (P ar t 1 of 3) Key Description K ey 0 Primar y ACD Directo[...]

  • Page 170

    Page 170 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 K ey 5 F eature Key 6 F eature Key 7 Options menu k ey K ey 8-11 Configured as one of the f ollowing standard Call Center features: K ey 8 = * Make Set Busy K ey 9 = * Not Ready (must hav e CLS = AGN) K ey 10 = * Emergency (must hav e CLS = AGN) K ey 11 = * Call Super visor [...]

  • Page 171

    M 3900 description Pag e 171 of 504 Telephones and Consoles Descripti on, Installation , and Operation Key 2 3 Configured as on e of the following speed call ser vices: • Speed Call • System Speed Call • Speed Call Controller • System Speed Call Controller Key 2 4 Privacy Release (default) Key 2 5 Charge Account (def ault) Key 2 6 Calling P[...]

  • Page 172

    Page 172 of 504 M 3900 descrip tion 553-3001-367 Standard 3.00 August 2005 Figure 35 M3905 key positions 553-AAA0669 K ey 0 K ey 1 K ey 2 K ey 3 K ey 4 K ey 5 K ey 6 K ey 7 K ey 0 K ey 8 K ey 9 K ey 10 K ey 11 K ey [16,19,22] K ey [17,20,23] K ey [18,21,24][...]

  • Page 173

    Page 173 of 504 Telephones and Consoles Descripti on, Installation , and Operation 182 M3900 (single site) Virtual Office Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Op[...]

  • Page 174

    Page 174 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005 The Host Terminal is the physical telephone that a user can us er to log in as a Virtual Office worker. Both the M3 903 and the M3904 can be configured as Host Terminals; however, a Virtual Office worker is required to log in to a Host Terminal that matches th[...]

  • Page 175

    M3900 (single site) Virtual Office Page 175 of 504 Telephones and Consoles Descripti on, Installation , and Operation Clearing the Callers List and Redial List With Phase III M3900 Series Digital Telephones, the Meridian 1, or the CS 1000 system clears the C allers List and Redial List when a Virtual Office worker logs in or logs out of an M3903 or[...]

  • Page 176

    Page 176 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005 Speed Call for Virtual Office Phase III Meridian Series Digita l Telephones support Speed Call (SCU/SCC) and System Speed Call (SSU only) on Vir tual Terminal numbers. Operating parameters The Virtual Terminal Pr ime DN cannot be a Pri mary DN on another termi[...]

  • Page 177

    M3900 (single site) Virtual Office Page 177 of 504 Telephones and Consoles Descripti on, Installation , and Operation Feature implementation LD 15 – Configure the automatic logout time for Vir tual Office termin als Prompt Response Description REQ: NEW CHG Add ne w data Change existing data TYPE: FTR Features and options CUST Customer number 0-99[...]

  • Page 178

    Page 178 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005 ... CLS (ELD) ELA Erase Lists (Denied)/Allow ed LD 57 – Co nfigure the Flexib le Feature Codes fo r the Virtual Office fe ature (Part 1 of 2) Prompt Resp onse Description REQ NEW CHG OUT END Add new data b l ock inf or mation Change data block inf or mation [...]

  • Page 179

    M3900 (single site) Virtual Office Page 179 of 504 Telephones and Consoles Descripti on, Installation , and Operation CODE VTLF ALL <CR> FFC type f or logging off a Vir tual T ermin al Ev er y FFC is prompted No fur ther prompt; returns to “REQ” VTLF xxxx <CR> Enter Vir tual T er minal logging off code Retur ns to “CODE” Note: Y[...]

  • Page 180

    Page 180 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005 LD 20 – Print Terminal Number Block (TNB) data for Virtual an d Host Terminals Prompt Response Description REQ: PR T LT N Print data block f or the requested ter minal typ e(s) List T er minal Numbers of the requested ter minal type(s) TYPE: xxxxx 3903V 3904[...]

  • Page 181

    M3900 (single site) Virtual Office Page 181 of 504 Telephones and Consoles Descripti on, Installation , and Operation <CR> Print all customers ... ... ... FEA T aaaa 3900 DCFW aaaa = Designa tes a feature mnemonic 3900 = prints M3900-type telep hones, including Vir tual and Host T er minals DCFW = pr ints Default Call F orward Vir tual T ermi[...]

  • Page 182

    Page 182 of 504 M3900 (single site) Virtual Office 553-3001-367 Standard 3.00 August 2005[...]

  • Page 183

    Page 183 of 504 Telephones and Consoles Descripti on, Installation , and Operation 226 M3900 installation and configuration Contents This section contains inform ation on the following topics: Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Environmental and safety consideratio ns . . . [...]

  • Page 184

    Page 184 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 Reliability Reliability is measured by th e Mean Time Between Failure (MTBF). The MTBF ratings for M3900 Series Digital Telephones are shown in Table 29. T able 29 M3900 Mean Time Between Failure ratings Set MTBF Return rate per year M3901 250 years 0.4% M39[...]

  • Page 185

    M3900 installation and configurati on Page 185 o f 504 Telephones and Consoles Descripti on, Installation , and Operation Environmental and safety considerations Temperature and humidity Safety and Electrom agnetic compatibility The M3900 Series Digital Telepho nes have been tested and found t o comply with Safety and Electromagnetic Comp atibility[...]

  • Page 186

    Page 186 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 T able 32 M3900 Safety standards compliance Safety Description EN 60950 / IEC 60950 Safety of Inf or mation T echnol ogy Equipment including Electrica l Business Equipment (Europe) UL 60950 Safety of Inf or mation T e chnology Equipment (USA) CSA 22.2 60950 [...]

  • Page 187

    M3900 installation and configurati on Page 187 o f 504 Telephones and Consoles Descripti on, Installation , and Operation VCCI EMC (J apan) AS/NZS 3548 CISPR 22 Limits and methods of measurement of radio disturbance character istics of information technology equipment (A ustralia / New Zealand) (See Notes 2 a nd 3 below .) Note 1: M3900 Class A tel[...]

  • Page 188

    Page 188 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 Line engineering The M3900 Series Digital Telephones us e twisted pair wi ring on transmission lines determined b y the rules in “Digital telephones line engineerin g” on page 289 . The maximum acceptable loop length is 1067 m. (3500 ft), assuming 24 AWG[...]

  • Page 189

    M3900 installation and configurati on Page 189 o f 504 Telephones and Consoles Descripti on, Installation , and Operation M3900 set power consumption Table 35 shows power consumptio n measurements of the M3900 telephones in various states. Installation Use Procedure 28 to install the M39 00 Series Digital Telephone Proc edure 28 Installing the M390[...]

  • Page 190

    Page 190 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 4 Supply the user wi th a quick re ference guide. Changing te lephone positions The M3903, M3904 and M3905 Digita l Telephones have several different height selections for the desktop positions. Use Procedure 29 to change the telephone position. Proc edure 2[...]

  • Page 191

    M3900 installation and configurati on Page 191 o f 504 Telephones and Consoles Descripti on, Installation , and Operation Wall-mounting the telephone For the M3903, M3904, and M3905 Digit al Telephones, a sep arate wall-mount bracket kit m ust be used to wall-mount the telephon e. The telephone wall-mount brack et kit contains a one-piece wall-moun[...]

  • Page 192

    Page 192 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 Installing the Accessory Connection Module Use the Procedure 32 to install the Accessory Connection Modul e (ACM). Proc edure 32 Installing the A CM 1 Disconnect the line cord from the telephone base befo re installing th e ACM. 2 Slide the footstand down (u[...]

  • Page 193

    M3900 installation and configurati on Page 193 o f 504 Telephones and Consoles Descripti on, Installation , and Operation Note 1: A wall transfo rmer is required to power any accessory cartridges. The transformer do es not come with the ACM unit. Contact your Nortel local distribu tor to order this ACM co mpatible wall transformer. Refer to the pro[...]

  • Page 194

    Page 194 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 Installing the wall transf ormer Use Procedure 33 to install the wal l transformer. Proc edure 33 Installing the wall transf ormer 1 Remove the line cord from the telephone jack. 2 Insert the transformer adapter plug into the teleph one wall jack. 3 Insert t[...]

  • Page 195

    M3900 installation and configurati on Page 195 o f 504 Telephones and Consoles Descripti on, Installation , and Operation Accessory keying On the M3903, M3904, and M3905 Digi tal Telephones there are two accessory ports on the back of the tele ph one footstand. On the M3902, there is a single accessory port on the back of the footstand. Each port c[...]

  • Page 196

    Page 196 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 4 Plug the transformer into the electrical outlet (use only the transformer designed for your ACM accessories). 5 Connect the Adapter plug, attached to your transformer, into th e telephone wall jack. The wall transformer Adapter plug attaches between the te[...]

  • Page 197

    M3900 installation and configurati on Page 197 o f 504 Telephones and Consoles Descripti on, Installation , and Operation Table 36 shows prompts and respons es when configuring the ATA. Installing Personal Direct ory PC Utility software The Personal Directory PC Utility pr ovides a faster, easier way to create or modify a personal directory. You ca[...]

  • Page 198

    Page 198 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 5 Enter a:setup (assuming that drive “a” is your floppy disk drive). 6 Click on OK . The Nortel logo screen appears while the installa tion utility loads. 7 The Welcome screen appears. Cl ick Next to continue installation. 8 If you agree to the terms of[...]

  • Page 199

    M3900 installation and configurati on Page 199 o f 504 Telephones and Consoles Descripti on, Installation , and Operation 3 Plug the cable from the KBA into th e 10-pin connecti on port on the telephone. See Figure 38. Figure 38 KBA Installation 4 Thread the cable through the opening in the side of the tel ephone. 5 Insert the clips on the telepho [...]

  • Page 200

    Page 200 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 Figure 39 KBA Footstand Assembly 7 To add a second KBA: a. Place the telephone and the two modules face down on a non-abrasive surface. b. Plug the cable fro m the second module into the 10-pin connection port on the first module. c. Thread the cable through[...]

  • Page 201

    M3900 installation and configurati on Page 201 o f 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 37 Installing the Single KB A f ootstand 1 Insert the clips on both the telephone a nd the KBA into the hi nges on the footstand assembly, and press on the fr ont of the footstand unti l they snap into place. 2 While [...]

  • Page 202

    Page 202 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 The Page button allows you to scroll to each key layer. The soft-labeled field is 10 characters in length. You can customize the DBA labels usin g the program mode and the dial pad keys. Use Procedure 39 to install the DBA . Proc edure 39 Installing the DB A[...]

  • Page 203

    M3900 installation and configurati on Page 203 o f 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 40 Removal of the Hook Switch Cover There are five tabs and two hidden sn aps on the HookSwitch cover. There are two tabs along th e right and three al ong the bottom edge (Front view). To remove the cover, the hidden sna[...]

  • Page 204

    Page 204 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 3 When all tabs are in the pr oper position, secu re the cradle into place by pushing straight downward . Installing alternat e key caps for the M3905 Use the Key Extractor Tool with the M3905 Call Center Tel ephone to remove the programmable keys and replac[...]

  • Page 205

    M3900 installation and configurati on Page 205 o f 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 42 Install the alternate key caps As shown in Figure 42, place the tips of th e tool into the slots at the right and left of the key, grip tig htly and pull straight upward. Do not rock or twist the key during removal or [...]

  • Page 206

    Page 206 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 Installing the Full D uplex Handsfree cartridge Use Procedure 43 to install the Full D uplex Handsfree cartridge. Proc edure 43 Installing the Full Dupl ex Handsfree cartridg e 1 Check the label on the back of your set to make sure that it is an M3904 Phase [...]

  • Page 207

    M3900 installation and configurati on Page 207 o f 504 Telephones and Consoles Descripti on, Installation , and Operation 4 LD 11 – Configure the default language for M3900 telephones 5 LD 11 – Configure the Server-based Applications (Corporate Directory and Set-to-Set Messaging) 6 LD 32 – Clear or reset a Person al Directory Password for M39[...]

  • Page 208

    Page 208 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 LD 11 – Configure t he M3900 Se ries Digital Te lephone (Part 1 of 5) Prompt Resp onse Description REQ: NEW CHG New data Change current d ata TYPE: x..x T ype of telephone 3901 = M3901 3902 = M3902 3903 = M3903 3904 = M3904 3905 = M3905 3903H = M3903 Host [...]

  • Page 209

    M3900 installation and configurati on Page 209 o f 504 Telephones and Consoles Descripti on, Installation , and Operation TN l s c u T er minal number F ormat fo r Large System and CS 1000E system, where l = l oop , s=s h e l f , c=c a r d , u = u n i t . If confirmed as 3903V or 3904V , the loop must be a phantom. If confir med as 3903H or 3904H, [...]

  • Page 210

    Page 210 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 KBA DBA (0)-2 (0)-1 K ey-based Accessory module (configuration prompt KBA) The KBA prompt appears when th e set type is M3904 or M390 5. 0 = allows configuration of up to and including ke y number 31 1 = allows configuration of up to and including ke y numbe[...]

  • Page 211

    M3900 installation and configurati on Page 211 o f 504 Telephones and Consoles Descripti on, Installation , and Operation CLS aaaa Class of Ser vice options where aaaa : = (GRLD) Group Listening Denied, (M3 902, M3903, M3904) = GRLA Group Listening Allowed, (M3902, M3903, M3904) = (HFD) Handsfree Denied,M3902, M3903 , M3904) = HF A Handsfree Allowe[...]

  • Page 212

    Page 212 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 KEY xx aaa yyyy zzz T elephone fu nction ke y assignments where: xx = ke y number aaa = ke y name or function yyyy , zzz = additi onal information required Refer to the K ey descripti on table f or each M3900 telepho ne: “M3901 ke y description” on page [...]

  • Page 213

    M3900 installation and configurati on Page 213 o f 504 Telephones and Consoles Descripti on, Installation , and Operation CUST Customer number 0-99 Range for Large System and CS 1000E system 0-31 Range for Small System, CS 1000S system, Media Gatew ay 1000B, and Media Gate way 1000T ... DFL T_LANG (ENG) FRE GER DUT SP A IT A NOR SWE DA N POR FIN PO[...]

  • Page 214

    Page 214 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 ... MSG 10 <CR> <text string> K eeps current message Input the new message to be displa yed (up to 24 characters) LD 15 – Assign a default language a nd customize Set-t o-Set Messages ( Part 3 of 3) Prompt Response Description[...]

  • Page 215

    M3900 installation and configurati on Page 215 o f 504 Telephones and Consoles Descripti on, Installation , and Operation LD 11 – Configure the Callers List and Redial List keys on Context-se nsitive soft keys or pr ogrammable feat ure keys. Prompt Response Description REQ: NEW CHG Add ne w data Change existing data TYPE: 3903H 3904H 3903V 3904V [...]

  • Page 216

    Page 216 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 LD 11 – Configure the default language for M3900 telephones (Pa rt 1 of 2) Prompt Response Description REQ: NEW CHG Add ne w data Change existing data TYPE: 3902 3903H 3904H 3903V 3904V 3905 M3900 series tele phone types M3902 set M3903 Host set M3904 Host[...]

  • Page 217

    M3900 installation and configurati on Page 217 o f 504 Telephones and Consoles Descripti on, Installation , and Operation ENG FRE GER HEB DUT SP A IT A NOR SWE English F rench German Hebrew Dutch Spanish Italian Norwegian Swedish DA N POR FIN POL CZE HUN JAP RU S LA T TURK Danish P or tuguese Finnish P olish Czech Hungar ian Japanese Russian Latvia[...]

  • Page 218

    Page 218 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 CLS aaaa Class of Ser vice options where aaa a: = ADD - A utomatic Digit Display , default for M3903, M3904, and M3905 = (VCE), DT A - V o ice T er minal, Data T erminal = (FLXD) - Flexib l e voice/data Denied = FLXA - Flexib le voice/data Allow ed Note 1: C[...]

  • Page 219

    M3900 installation and configurati on Page 219 o f 504 Telephones and Consoles Descripti on, Installation , and Operation LD 32 – Clear or reset a Personal Directory Pass word for M3900 telephones. Command Description CPWD l s c u Clear Directory Pass word and T er minal number , whe re: l = loop address s = shelf address c = card address u = uni[...]

  • Page 220

    Page 220 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 . LD 20 – Print Terminal Number Block (TNB) data for Virtual an d Host Terminals Prompt Response Description REQ: PR T LT N Print data block f or the requested ter minal typ e(s) List T er minal Numbers of the requested ter minal type(s) TYPE: xxxxx 3903V [...]

  • Page 221

    M3900 installation and configurati on Page 221 o f 504 Telephones and Consoles Descripti on, Installation , and Operation LD 97 – Configure paramete rs for System-wide Flas h Download (Part 1 of 3) Prompt Response Description REQ CHG PR T Change Flash Download P arameters Print Flash Download Parameters TYPE FDL Flash Download for M3900 Series Di[...]

  • Page 222

    Page 222 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 FINT sl Enter star ting hour and length f or a time inter val. Prompted n times if n>0. s = star ting hour (0-23) l = length of inter val in hours (1-24) FTNR (NO) YES TN range restr iction option for Flash Download NO = no TN restriction (default) YES = [...]

  • Page 223

    M3900 installation and configurati on Page 223 o f 504 Telephones and Consoles Descripti on, Installation , and Operation FDDN c d1 d2 Flash Download Pr ime Dire ctor y Number range Prompt appears only if FDNR = YES c = Customer number (0-99) d1 = star ting Prime DN d2 = ending Pr ime DN FRCE (NO) YES System-wide Flash Download control opti on NO =[...]

  • Page 224

    Page 224 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005 LD 11 – Confi gure Full Duplex Handsfree Class of Service Prompt Response Description REQ: NEW CHG Add ne w data Change existing data TYPE: 3904 M3900 series telephone type Full Duplex Handsfree functionality requires an M3904 Phase III set. ... CLS HF A H[...]

  • Page 225

    M3900 installation and configurati on Page 225 o f 504 Telephones and Consoles Descripti on, Installation , and Operation FDLC Cancel or gracefully stop the system-wide flash download for M3900 Series telephones. FSUM Display summary repor t of current fir mware ve rsions on all M3900 Series telephones. The format of the repor t is as follo ws: * *[...]

  • Page 226

    Page 226 of 504 M3900 installation and configuration 553-3001-367 Standard 3.00 August 2005[...]

  • Page 227

    Page 227 of 504 Telephones and Consoles Descripti on, Installation , and Operation 288 M3900 Flash Download Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Summary of steps . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 228

    Page 228 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 Download provides a way for inst alled M3900 telepho nes to be updated to th e appropriate firmware release level for supporting features on th e system. Firmware on all M3900 Series Digital Telepho nes can be upgraded using Flash Download, with the exception of the M3901.[...]

  • Page 229

    M3900 Flash Download Page 229 of 504 Telephones and Consoles Descripti on, Installation , and Operation the “Detailed Flash Download procedure” on page 269 for the step-by-step procedure for flash downloading firm w are to the M3900 Series Digital Telephones. If you have difficulties in determin ing versions of X11 software, M3900 PSWV language[...]

  • Page 230

    Page 230 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 Phase II, Phase III Note: This is not a standard process . M3900 Pha se II/III phones should not be con figured on a Release 24.2x system. 1. Follo w the Small System Release 24.2x to Release 25.08 Reissue procedure for Phase I telephones (above). The Release 25.08 Reissue[...]

  • Page 231

    M3900 Flash Download Page 231 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.15 Re-issue Ye s Phase I Follo w the standard software order process . Phase II Note: This is not a standard process. M3900 Phase II/III phones should not be con figured on a Release 24.2x system. 1. Follo w the Small System Release 24.2x to R[...]

  • Page 232

    Page 232 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 25.30 Ye s Phase I F ollow the standard software order process . Phase II, Phase III Note: This is not a standard process. M3900 Phase II/III phones should not be con figured on a Release 24.2x system. 1. Follo w the Small System Release 24.2x to Release 25.30 Re-issue pro[...]

  • Page 233

    M3900 Flash Download Page 233 of 504 Telephones and Consoles Descripti on, Installation , and Operation 03.00 Ye s Phase I F ollow the standard software order process . Phase II, Phase III Note: This is not a standard process. M3900 Phase II/III phones should not be con figured on a Release 24.2x system. 1. Follo w the Small System Release 24.2x to[...]

  • Page 234

    Page 234 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 25.08 25.08 Re-issue No Phase I, Phase II 1. Download software from the web . 2. Follo w “PSDL instal lation” on page 267 . 3. Install manufactured patches. 4. Download firmware to telephones, f ollowing the Flash Download procedure. Phase III Note: This is not a stand[...]

  • Page 235

    M3900 Flash Download Page 235 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.15 Re-issue Ye s Phase I, Phase II Follo w the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.08 system. 1. Follo w the Small System Release 25.[...]

  • Page 236

    Page 236 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 25.10 Re-issue Ye s Phase I, Phase II 1. Call Nor tel technical suppor t to find out how to obtain a ny necessar y upgrades. 2. Deter mine M3900 PSWV to install (see T able 40 on page 281). Note: Select PSWV #5 (Phase I fir mware f or X11 Release 24; second PC card i s nee[...]

  • Page 237

    M3900 Flash Download Page 237 of 504 Telephones and Consoles Descripti on, Installation , and Operation Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.08 system. 1. Follo w the Small System Release 25.08 to Release 2 5.10 Re-issue procedure for Phase I and Phase II telephones (above).[...]

  • Page 238

    Page 238 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 25.30 Ye s Phase I, Phase II Follo w the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.08 system. 1. Follo w the Small System Release 25.08 to Release 2 5.30 procedure for P[...]

  • Page 239

    M3900 Flash Download Page 239 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.40, 25.40B Ye s Phase I, Phase II Follo w the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.08 system. 1. Follo w the Small System Release 25.0[...]

  • Page 240

    Page 240 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 04.00 Ye s Phase I, Phase II Follo w the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.08 system. 1. Follo w the Small System Release 25.08 to Release 0 4.00 Re-issue proced[...]

  • Page 241

    M3900 Flash Download Page 241 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.15 25.15 Reissue No Phase I, Phase II 1. Deter mine M3900 PSWV to install (see T able 40 on page 281). Select PSWV #1 Global or #4 N.A. (25% savings; second PC card needed). Note: Select PSWV #5 (Release 1 fir mware f or X11 Release 24; second[...]

  • Page 242

    Page 242 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.15 system. 1. Follo w the Small System Release 25.15 to Release 2 5.15 Re-issue procedure for Phase I and Phase II telephone s (abov e). The Release 25.15 Re-iss[...]

  • Page 243

    M3900 Flash Download Page 243 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.30 Ye s Phase I, Phase II Follo w the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.15 system. 1. Follo w the Small System Release 25.15 to Rel[...]

  • Page 244

    Page 244 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 03.00 Ye s Phase I, Phase II Follo w the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.15 system. 1. Follo w the Small System Release 25.15 to Release 0 3.00 Re-issue proced[...]

  • Page 245

    M3900 Flash Download Page 245 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.30 25.40, 25.40B Ye s Phase I, Phase II Follo w the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.30 system. 1. Follo w the Small System Releas[...]

  • Page 246

    Page 246 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 04.00 Ye s Phase I, Phase II Follo w the standard software order process . Phase III Note: This is not a standard process. M3900 Phase III phones should not be configured on a Release 25.30 system. 1. Follo w the Small System Release 25.30 to Release 0 4.00 Re-issue proced[...]

  • Page 247

    M3900 Flash Download Page 247 of 504 Telephones and Consoles Descripti on, Installation , and Operation T able 38 Flash Do wnload pro cedure m atrix f or Large Systems (P ar t 1 of 15) Present software Upgrade to software Keycode required M3900 telephones Upgrade steps 24.25 25.08 Re-issue Ye s Phase I 1. Call Nor tel technical suppor t to find out[...]

  • Page 248

    Page 248 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 25.15 Re-issue Ye s Phase I Follo w the standard software order process. Phase II, Phase III Note: This is not a standard process . There should no t be M3900 Phase II and Phase III telephones on a Release 24.2x system. 1. Follo w the Large System Release 24.2x to 25.15 Re[...]

  • Page 249

    M3900 Flash Download Page 249 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.30 Ye s Phase I F ollow the standard software order process. Phase II, Phase III Note: This is not a standard process . There should n ot be M3900 Phase II and Phase III telephones o n a Release 24.2x system. 1. Follo w the Large System Releas[...]

  • Page 250

    Page 250 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 03.00 Ye s Phase I F ollow the standard software order process. Phase II, Phase III Note: This is not a standard process . There should no t be M3900 Phase II and Phase III telephones on a Release 24.2x system. 1. Follo w the Large System Release 24.2x to 03.00 procedure f[...]

  • Page 251

    M3900 Flash Download Page 251 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.08 25.08 Re-issue No Phase I, Phase II 1. Call Nor tel technical suppor t to find out how to obtain any necessary upgrades. 2. Follo w the PSDL Installation Procedure (see “PSDL in stallation” on page 267 ). 4. Install the manuf actured pa[...]

  • Page 252

    Page 252 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 25.15 Re-issue Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a sta ndard process. There should not be M3 900 Phase III phones configured on a 25.08 system. 1. Follo w the Large System 25.08 to 25.15 Re-issue procedure for P[...]

  • Page 253

    M3900 Flash Download Page 253 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.40, 25.40B Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a standard pro cess. There should not b e M3900 Phase III phones configured on a 25.08 system. 1. Follo w the Large System Release 25.08[...]

  • Page 254

    Page 254 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 04.00 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a sta ndard process. There should not be M3 900 Phase III phones configured on a 25.08 system. 1. Follo w the Large System Release 25.08 to 04.00 procedure for Phase I/II [...]

  • Page 255

    M3900 Flash Download Page 255 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.30 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a standard pro cess. There should not b e M3900 Phase III phones configured on a 25.10 system. 1. Follo w the Large System Release 25.10 to 25.3[...]

  • Page 256

    Page 256 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 03.00 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a sta ndard process. There should not be M3 900 Phase III phones configured on a 25.10 system. 1. Follo w the Large System Release 25.10 to 03.00 procedure for Phase I/II [...]

  • Page 257

    M3900 Flash Download Page 257 of 504 Telephones and Consoles Descripti on, Installation , and Operation 25.15 25.15 Re-issue No Phase I, Phase II 1. Deter mine M3900 PSWV to insta ll (see T able 40 on page 281). Select PSWV #1 Global or #4 N.A. (25% savings; second PC card needed). Note: Select PSWV #5 (Release 1 fir mware f or X11 Re lease 24; sec[...]

  • Page 258

    Page 258 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 25.30 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a sta ndard process. There should not be M3 900 Phase III phones configured on a Release 25.15 system. 1. Follo w the Large System Release 25.15 to 25.30 Re-issue procedur[...]

  • Page 259

    M3900 Flash Download Page 259 of 504 Telephones and Consoles Descripti on, Installation , and Operation 03.00 Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a standard pro cess. There should not b e M3900 Phase III phones configured on a Release 25.15 system. 1. Follo w the Large System Release 25.15[...]

  • Page 260

    Page 260 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 25.30 25.40, 25.40B Ye s Phase I, Phase II F ollow the standard software order process. Phase III Note: This is not a sta ndard process. There should not be M3 900 Phase III phones configured on a Release 25.30 system. 1. Follo w the Large System Release 25.30 to 25.40/25.[...]

  • Page 261

    M3900 Flash Download Page 261 of 504 Telephones and Consoles Descripti on, Installation , and Operation Determining software, M3900 PSWV, or firmware versions X11 software versions Use the ISS command in LD 22 to identify X1 1 software versions. When trying to determine whether a system’s software has been upgraded to the Reissue of 25.08 or 25.1[...]

  • Page 262

    Page 262 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 appears for X11 Release 25.08 software, the 25.08 Reissue software has been loaded. If “PSWV Version 33” appears for X11 Release 25.15 software, the 25.15 Reissue software has been loaded. M3900 language PSWV versions To find the M3900 Language PSWV versio n on Small S[...]

  • Page 263

    M3900 Flash Download Page 263 of 504 Telephones and Consoles Descripti on, Installation , and Operation through the display diagno stics on the M3900 telepho ne. You can obtain the display diagnostics throu gh the following procedure. Proc edure 44 Displaying the M3900 Diag nostics 1 Press the Options key on the M3900 telephone. 2 Scroll to the Dis[...]

  • Page 264

    Page 264 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 downloads. However, there is no im pact to call processing, since call processing has a higher priority. Therefore, download s take longer during peak traffic times because the system processor is busy doing call processing and cannot devote as much time to the M39 00 down[...]

  • Page 265

    M3900 Flash Download Page 265 of 504 Telephones and Consoles Descripti on, Installation , and Operation card that contains the telephones being dow nloaded is disabled, then the download to the telephones on that loo p, shelf, or card fails. According to the existing PSWV logic, when PSWV is in progress, an attempt to load an overlay is denied and [...]

  • Page 266

    Page 266 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 • Move (MOV) or remove (OUT through LD 11 or Automatic Set Relocation) to an M3900 telephon e before its flash download starts prevents download to the telephone in this cycle of syst em-wide flash download. • A new M3900 telephone added (throu gh LD 11 or Automatic Se[...]

  • Page 267

    M3900 Flash Download Page 267 of 504 Telephones and Consoles Descripti on, Installation , and Operation M3905 telephones acquired by the Sym posium Call Center Server (SCCS) do not have to be de-acquired (pulled out of all queues) before the flash download is started. Howev er, during the d ownload, the agent u sing the M3905 telephone is placed in[...]

  • Page 268

    Page 268 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 • -lwout <loadware patch number(s)> — removes one or more loadware patches from the switch • -lwstat <loadware patch number(s)> — displays status of loadware patches on switch — if no patch numbers given, displays all patches The loadware patches must[...]

  • Page 269

    M3900 Flash Download Page 269 of 504 Telephones and Consoles Descripti on, Installation , and Operation Patch is loaded & inst alled Install date: Mon Feb 5 11:15:20 2 001 pdt> lwout 0 Loadware patch 0 has been removed successfully. System loadware m ust now be r e-built. Detailed Flash Download procedure 1 Identify telephones to be downl oa[...]

  • Page 270

    Page 270 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 — Large System — North America 6 Language file: ((Quantity of M3902,3,4 x 9 minutes)+(qua ntity of M3905 x 12 minutes))/ number of XPECs (assuming even distri bution of sets) — Large System — Global 10 Language file: ((Quantity of M3902,3,4,5 x 12 minutes))/ numb e[...]

  • Page 271

    M3900 Flash Download Page 271 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 43 Information dis played duri ng a flash down load For the M3904, an hourglass icon is displayed du ring the flash memory erase process (see Figure 44). The erase pro cess can take up to 15 seconds. Figure 44 Hourglass icon After a succes[...]

  • Page 272

    Page 272 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 Upon receiving the first flash data pack et, a page status bar is displayed (see Figure 46). Depending on the language files being do wnloaded, there are three or four memory pages that are downloaded (three fo r North American, four for Global, Eastern/Western European ve[...]

  • Page 273

    M3900 Flash Download Page 273 of 504 Telephones and Consoles Descripti on, Installation , and Operation 7 As the download occurs, various me ssages can appear on the system terminal. A complete list of th ese messages is in Software Inp ut/Output: System Messages (553-3001-411). For each telephone that downloads successfully, the following will pri[...]

  • Page 274

    Page 274 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 m (Mode) scan be: FAST MODE (from initial ization) MAINT MODE (by ENLL command in LD 30) BKGD MODE (second attempt after in itialization from backgrou nd program) Procedure notes: • For Symposium Call Center Server (SCCS) sites, you do not have to de-acquire telephones f[...]

  • Page 275

    M3900 Flash Download Page 275 of 504 Telephones and Consoles Descripti on, Installation , and Operation can be no active call, no active application, and the telephone must be configured and in working condition (responding to a query com mand). Also, the firmware version on the telep hone must not be curren t. That is, it must be different from th[...]

  • Page 276

    Page 276 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 Flash Download System (FDLS) - Initiate system-wide flash download based on the parameters specified in LD 97. This initiates the system-wi de flash download to all, or the specified type of M3900 telephones, from the system disk if the flash firmware version on the teleph[...]

  • Page 277

    M3900 Flash Download Page 277 of 504 Telephones and Consoles Descripti on, Installation , and Operation Table 39 shows the estimated Flash Download tim es. The following assump tions apply to Tabl e 39: • 20% trunking on all systems • 100% M3900 telephones on Small Sy stems • 60% M3900 telephones on Large Systems • The Faster Download is ba[...]

  • Page 278

    Page 278 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 Commands for LD 32 are shown below. LD 32 – Flash Download commands (Part 1 of 2) Command Description FDLU l s c u Initia te conditional download to one telephone. T er minal number , w here: l = loop , s = shelf, c = card, u = unit FDLI l s c u Initiate conditional down[...]

  • Page 279

    M3900 Flash Download Page 279 of 504 Telephones and Consoles Descripti on, Installation , and Operation Print Firmware Versions on M3900 Telephones To determine the firmware ve rsion information on M3900 te lephones, use the following commands in LD 32: Firmware Version on Unit (FWVU) - Print current firmware versio ns on the unit. You can query an[...]

  • Page 280

    Page 280 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 this command. See Table 40 on page 281 for a list of current firmwa re versions. . FWVU l s c u Firmware version SUMmary (FSUM) - Print the firmware version summary report for all the M3900 telephones. This command prints the M3900 firmware versions found on the system dis[...]

  • Page 281

    M3900 Flash Download Page 281 of 504 Telephones and Consoles Descripti on, Installation , and Operation ddddddd = the Primary DN of the telephone vv = the flash firmware version Query Disk Firmware Versions To determine the firmware version residing on the system disk(s) availabl e for download to th e M3900 telephones, use the PSWV com mand in LD [...]

  • Page 282

    Page 282 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 PSWV File #4 N. America R2 (6 lang.) 3903.loadda 87 M3903: S/W VERSION NUMBERS: 87 Lang: L4.9 F/W V er 8.7 FLASH FIRMW ARE VERSIO N = 087 NTMN33 XX-## PSWV File #5 Rel. 1 for X11 Rel 24 3903.loadaa 36 M3903: S/W VERSION NUMBERS: 36 Lang: P1.9 F/W V er 3.6 FLASH FIRMW ARE V[...]

  • Page 283

    M3900 Flash Download Page 283 of 504 Telephones and Consoles Descripti on, Installation , and Operation The following notes apply to Table 40. Note 1: For Colum n 1 labeled M3900 Telephone , XX is a tw o-letter alpha character that is part of the product code. For instance, a produ ct code of NTMN32AB i s a later issue than a code of NTMN32AA. Rele[...]

  • Page 284

    Page 284 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 Commands for system-wide Fl ash Download of M3900 telephones LD 97 – Configure parameters for System-wide Flash Download. (Part 1 of 4) Prompt Response Description REQ CHG PR T Change Flash Download parameters. Print Flash Download parameters. TYPE FDL Flash Download f o[...]

  • Page 285

    M3900 Flash Download Page 285 of 504 Telephones and Consoles Descripti on, Installation , and Operation FD A Y d n Enter day and n umber of time inter vals f or Flash Download, where: d = day of the week (0-6 for Sunda y to Saturday) n = number of time inter vals (0-4) T o disallow download f or the day , enter 0. Da y is re-prompted until you ente[...]

  • Page 286

    Page 286 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005 FETN Ending T er mina l Number f or Flash Download. Prompt appears only if FTNR = YES. l s c u Format f or Large System and CS 1000E system, and Media Gatew ay 1000E, where l = loop , s = shelf, c = card, u = unit. c u F ormat for Small System, CS 1000S system, Media Gatew[...]

  • Page 287

    M3900 Flash Download Page 287 of 504 Telephones and Consoles Descripti on, Installation , and Operation FRCE (NO) YES System-wide Flash Download control op tion. Conditional (default). System-wide Flash Download (using the FDLS command in LD 32) applies only to an M3900 series tele phone whose flash fir mware v ersion is diff erent is different fro[...]

  • Page 288

    Page 288 of 504 M3900 Flash Do wnload 553-3001-367 Standard 3.00 August 2005[...]

  • Page 289

    Page 289 of 504 Telephones and Consoles Descripti on, Installation , and Operation 308 Digital telephones line engineering Contents This section contains inform ation on the following topics: Engineering a telephone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Selecting a Loop . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 290

    Page 290 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005 Engineering a telephone line Use Procedure 45 on page 290 to engineer a digital telephon e line. Proc edure 45 Engineering a telephone line 1 Be sure that cable pair selections meet the following requirements: • AC signal loss i s less than 12 dB at 256 kH[...]

  • Page 291

    Digital telephones line engineeri ng Page 291 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 47 Engineer a telephone lin e (Part 1 of 8) Select (another) loop that meets the criter ia f or cable length. (Procedure 2) Is there a bridge tap? Is there another loop av ailable? [ 1 ] [ 2 ] Remov e the br idge tap . [ 3 [...]

  • Page 292

    Page 292 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005 Figure 47 Engineer a telephone line (Part 2 of 8) 553-AAA2054 Calculate the loop resistance. (Procedure 3) Repair the probelm. Is the PBX at the central office? Does the loop pass the loop diagnostic test? (Procedure 4) Is the loop lenght less than 2.1 kft? [...]

  • Page 293

    Digital telephones line engineeri ng Page 293 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 47 Engineer a telephone lin e (Part 3 of 8) 553-AAA2055 Is the impulse noise within limits? (Procedure 5) Is the backg round noise witin limits? Install digital telephone and check perf or mance. Is perf ormance OK? Go to S[...]

  • Page 294

    Page 294 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005 Figure 47 Engineer a telephone line (Part 4 of 8) 553-AAA2056 Is there another pair av ailable? Is this the second time around? Collect more detailed loop data and calculate EPL(Procedure 7) Is EPL less than 12.0 dB? Go to Step 20 Go to Step 18 Go to Step 1 [...]

  • Page 295

    Digital telephones line engineeri ng Page 295 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 47 Engineer a telephone lin e (Part 5 of 8) Install digital telephone and check perf or mance if not already done. Is the perf ormance OK? [ 20 ] [ 21 ] P erform loop diagnostics and measurements. (Procedures 4,5 and 6) [ 2[...]

  • Page 296

    Page 296 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005 Figure 47 Engineer a telephone line (Part 6 of 8) Is the problem fix ed? [ 24 ] Go to Step 27 YES End of procedure. Are impulse noise and backg round noise within limits? Is the perf ormance OK? Go to Step 27 NO Go to Step 27 NO YES 553-AAA2058 [ 25 ] [ 26 ][...]

  • Page 297

    Digital telephones line engineeri ng Page 297 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 47 Engineer a telephone lin e (Part 7 of 8) [ 27 ] [ 29 ] Measure the DC loop resistance. (Procedure 8) Install new cab le. Measure loop inser tion loss at 256 kHz. Is the loop resistance less than 175 chm? Is the inser tio[...]

  • Page 298

    Page 298 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005 Figure 47 Engineer a telephone line (Part 8 of 8) 553-AAA0657 [ 32 ] Replace any under- car pet cable if inser tion loss can be reduced. Install Meridian digital telephone and check perf ormance. [ 33 ] [ 34 ] Is the perf ormance OK? If the perf ormance is n[...]

  • Page 299

    Digital telephones line engineeri ng Page 299 of 504 Telephones and Consoles Descripti on, Installation , and Operation Selecting a Loop For a Meridian digital telepho ne, the loop must be without bridge taps, less than 175 ohm DC resistance, and less than 12.0 dB loss at 256 kHz. For single-gauge 22 and 24 AWG cable, and D inside wiring, the lengt[...]

  • Page 300

    Page 300 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005 2 Add the total of all cable sections. If the to tal of all secti ons exceeds 175 ohm, select another loop . Note: The loop resistance limit of 175 oh m must be redu ced by 1 ohm for each percent of the loop that is aerial cabl e (see Table 41 on page 300 ).[...]

  • Page 301

    Digital telephones line engineeri ng Page 301 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 48 T e sting insulation resistance 1 Set the VOM range switch to ohm x 10 ,000 and adjust the mete r to zero. 2 Connect the VOM test probes to the loop at the line card or distribution frame. 3 Measure the resistance b [...]

  • Page 302

    Page 302 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005 Measuring Impulse Noise Use Procedure 51 on page 302 to measure impulse noise. Proc edure 51 Measuring impulse noise 1 Measure impulse noise on selected lines duri ng busy hours. Use an NE– 58B noise measurement set or the equivalent. Note: The termination[...]

  • Page 303

    Digital telephones line engineeri ng Page 303 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 48 Maximum allowable impulse no ise counts versus loop loss 0 5 10 15 10 100 Loss in dB Maximum allo wable impulse noise counts per 15 minutes 1000 10000 Note: Impulse noise counter weighting is 100 kHz. T ermination is 135[...]

  • Page 304

    Page 304 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005 Proc edure 53 Calculating e xp ected pulse loss 1 Collect loop makeup data between the line card and the terminal. For each cable section, the data required is: • cable type (PIC or pulp) • gauge • length • type of plant construction (under ground, a[...]

  • Page 305

    Digital telephones line engineeri ng Page 305 of 504 Telephones and Consoles Descripti on, Installation , and Operation 6 Reject loops whose expected pulse l oss is greater than 12 dB. Example of applying Procedure 53 Section 1: Mainframe bulkhead to DF1 - 500m, 26 AWG PIC, underground Section 2: DF1 to DF2 - 200m, 26 AWG PIC, inside Section 3: DF2[...]

  • Page 306

    Page 306 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005 Measuring DC Loop Resistance Measure DC loop resistance by using standard procedures. Note: The DC loop resistance lim it of 175 ohm should be reduced by 1 ohm for each one percent of the total loop that is aerial cable. Ta b l e 4 3 Attenuation at 256 kHz f[...]

  • Page 307

    Digital telephones line engineeri ng Page 307 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 49 Junction loss versus cable character istic impedance Cable char acteristic impedance in ohms Junction loss in dB 553-AAA0659 20 40 60 80 100 120 140 160 180 1 2 3 4 5 6 7 0[...]

  • Page 308

    Page 308 of 504 Digi tal telephones line engineering 553-3001-367 Standard 3.00 August 2005[...]

  • Page 309

    Page 309 of 504 Telephones and Consoles Descripti on, Installation , and Operation 322 Analog (500/2500-type) telephones Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Installation and removal . . . . . . . . . . . . . [...]

  • Page 310

    Page 310 of 504 Analog (500/25 00-type) telephones 553-3001-367 Standard 3.00 August 2005 Note: Do not remove the circuit card i f any remaining units on the card are assigned. Proc edure 54 Installing an analog ( 500/2500-type) telephone 1 Ensure that the wiring is installed at the telephone’ s location. 2 Unpack and inspect the telephone for da[...]

  • Page 311

    Analog (500/2500-type) tel ephones Page 311 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 56 Designat ing 500-typ e telephon es 1 Remove the finger wheel (refer to Procedure 57 on page 311 ). 2 Remove the number card from its envelope. 3 Designate the number card with the appropriate directory number and stati[...]

  • Page 312

    Page 312 of 504 Analog (500/25 00-type) telephones 553-3001-367 Standard 3.00 August 2005 Designate 2500-type telephones Follow the steps in Procedure 58 on page 312 to designate 2500-type telephones. Proc edure 58 Designating analog 2500-type telephone 1 The designation wi ndow is located direct ly below the dial pad. Insert a paper clip into the [...]

  • Page 313

    Analog (500/2500-type) tel ephones Page 313 of 504 Telephones and Consoles Descripti on, Installation , and Operation Cross-connect the telephones Be sure to connect the telephones as shown in Figure 50 on page 315 . Figure 50 on page 315 provid es the diagram fo r cross-connecting analog (500/2500-type) tel ephones on an Intelligent Peripheral Equ[...]

  • Page 314

    Page 314 of 504 Analog (500/25 00-type) telephones 553-3001-367 Standard 3.00 August 2005 2 Connect Z-type cross-connectin g wire to the leads of the tel ephone. See Table 49 on page 319 and Table 50 on page 319 . 3 Locate the line circuit card (TN) termination s. Line circuit card (TN) terminations are located on the horizontal side of the distrib[...]

  • Page 315

    Analog (500/2500-type) tel ephones Page 315 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 50 NE-500/2500-type telephone cros s-connections for IPE mod ules Note: This connection applies only to line cards equipped with the Parallel Message Waiting Lamp feature. This connects to a second message waiting indication,[...]

  • Page 316

    Page 316 of 504 Analog (500/25 00-type) telephones 553-3001-367 Standard 3.00 August 2005 Ta b l e 4 6 500/2500 line card pair -terminations for IPE m odule connectors A, E, K, R Pa i r Pins Pai r color I/O panel connector s Unit A E K R 16/car d 1T/1R 26/1 W- B L / B L - W slot 0 slot 4 slot 8 slot 12 0 2T/2R 27/2 W -O/O-W 1 3T/3R 28/3 W -G/G-W 2 [...]

  • Page 317

    Analog (500/2500-type) tel ephones Page 317 of 504 Telephones and Consoles Descripti on, Installation , and Operation T able 47 500/2500 line card pair -terminations for IPE module connectors B, F, L, S Pa i r Pins Pair color I/O panel connector s Unit B F L S 16 /card 1T/1R 26/1 W- B L / B L - W slot 1 slot 5 slot 9 slot 13 0 2T/2R 27/2 W -O/O-W 1[...]

  • Page 318

    Page 318 of 504 Analog (500/25 00-type) telephones 553-3001-367 Standard 3.00 August 2005 Ta b l e 4 8 500/2500 line card pair -terminations for IPE module connectors C, G, M, T Pa i r Pins Pair color I/O panel connector s Unit C G M T 16/card 1T/1R 26/1 W- B L / B L - W slot 2 slot 6 slot 10 slot 14 8 2T/2R 27/2 W -O/O-W 9 3T/3R 28/3 W -G/G-W 10 4[...]

  • Page 319

    Analog (500/2500-type) tel ephones Page 319 of 504 Telephones and Consoles Descripti on, Installation , and Operation T able 49 Z-type cr oss-connecting wi re Size Gauge Color Designation 1 pr 22 Y -BL BL-Y Tip Ring 3 pr 24 W -BL BL-W W- O O-W W- G G-W Vo i c e T Vo i c e R Signal T Signal R Po w e r Po w e r T able 50 Inside wiring color s Inside [...]

  • Page 320

    Page 320 of 504 Analog (500/25 00-type) telephones 553-3001-367 Standard 3.00 August 2005 Operation Although analog (500/2 500-type) telephones do not have feat ure keys, you can access various system features using Special Prefix (SPRE) codes. SPRE codes are also useful for Meridian 1 pr oprietary telephones to access features without using featur[...]

  • Page 321

    Analog (500/2500-type) tel ephones Page 321 of 504 Telephones and Consoles Descripti on, Installation , and Operation 81 A utomatic Set Reloca tion 83 Malicious Call T race 84 Integrated Messaging System 86 + x (status) Room Status 86 + 1 Cleaning Request 86 + 2 Cleaning In Progress 86 + 3 Room Cleaned 86 + 4 P assed Inspectio n 86 + 5 F ailed Insp[...]

  • Page 322

    Page 322 of 504 Analog (500/25 00-type) telephones 553-3001-367 Standard 3.00 August 2005 Ta b l e 1 2500-type telephone features (no SPRE code used) # + 1 + DN Call Fo rward # + 2 + Speed Call code + DN Speed Call, In dividual, T o Program Entr y # + 2 + Speed Call code + * Speed Call, Individ ual, T o Erase Entr y # + 3 + Speed Call code Speed Ca[...]

  • Page 323

    Page 323 of 504 Telephones and Consoles Descripti on, Installation , and Operation 354 Appendix A: Meridian Modular Telephones Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Software requirements . . . . . . . . . . . .[...]

  • Page 324

    Page 324 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Meridian Programmable Data Adapter . . . . . . . . . . . . . . . . . . . . . . 352 Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 325

    Appendix A: Meridian Modular Telepho nes Page 325 of 504 Telephones and Consoles Descripti on, Installation , and Operation Software requirements The option number for the Meridian Modular Telephones is 170. The mnemonic is ARIE. The DSET package (88) and the TSET package (89) are required. Intelligent Peripheral Equipment requirements The telephon[...]

  • Page 326

    Page 326 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Figure 51 M2006 modular telephone Dimensions: Length: 8.42 in. (216 mm) Width: 8.42 in. (216 mm) Height: 3.61 in. (92.6 mm) Weight: approximatel y 2.65 lbs (1.1 kg) Message Waiting lamp Function keys and LCDs DN Speaker Hold key Rls key Switchook Volume[...]

  • Page 327

    Appendix A: Meridian Modular Telepho nes Page 327 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 52 M2008/M2008HF modular telephone Dimensions: Length: 8.42 in. (216 mm) Width: 8.42 in. (216 mm) Height: 3.61 in. (92.6 mm) Weight: approx imately 2.65 lbs (1 .1 kg) Speaker Message Waiting lamp Function keys and LCDs [...]

  • Page 328

    Page 328 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Figure 53 M2616 modular telephone Dimensions: Length: 9.75 in. (251 mm) Width: 9.45 in. (237 mm) Height: 3.64 in. (92.6 mm) Weight: approximatel y 2.65 lbs (1.1 kg) Message waiting lamp 16 Function keys with 8 LCDs Prime DN 553-AAA1647.EPS Brandline ins[...]

  • Page 329

    Appendix A: Meridian Modular Telepho nes Page 329 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 54 M2216ACD-1 and -2 modular telephones Dimensions: Length: 9.75 in. (251 mm) Width: 9.45 in. (237 mm) Height: 3.64 in. (92.6 mm) Weight: approx imately 2.65 lbs (1 .1 kg) 553-AAA0742[...]

  • Page 330

    Page 330 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Physical description All of the Meridian Mo dular Telephones are eq uipped with: • Hold key • Release key • Volume control • Message Waiti ng lamp • Speaker Each modular telephone al so has a number of programmabl e keys with LCD indicators th[...]

  • Page 331

    Appendix A: Meridian Modular Telepho nes Page 331 of 504 Telephones and Consoles Descripti on, Installation , and Operation Volume control One key with two toggle position s controls volume. Pressing the right “volume up” or left “v olume down” side of the key incrementally increases or decreases the volume for the tone or sound whic h is c[...]

  • Page 332

    Page 332 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 regardless of whether the telephone has a messag e waiting key/lamp pair. You must have Message Waiting CCOS configured. If you do assign a message waiting key/lamp pair, there will be two indications of a message waiting: • the red Message Waiting tr[...]

  • Page 333

    Appendix A: Meridian Modular Telepho nes Page 333 of 504 Telephones and Consoles Descripti on, Installation , and Operation Service Change Parameters Handsfree operates as if an off-hook operati on had been performed. For example, when the telephone is idle, pressing the Handsfree/Mute key turns on the Handsfree and selects a DN (dependi ng on line[...]

  • Page 334

    Page 334 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Features and options Table 52 lists the distinctive charact eristics of each Meridian Modular Telephone and shows the optional hardware you can add to each. The optional hardware for Meri dian Modular Telephones is described below. Ta b l e 5 2 Har dwar[...]

  • Page 335

    Appendix A: Meridian Modular Telepho nes Page 335 of 504 Telephones and Consoles Descripti on, Installation , and Operation Display Module A 2-line by 24-character Display Mo dule provides system prompts, feedb ack on active features and valuable calling party i nformation. In additi on, you can modify various set features such as volume and screen[...]

  • Page 336

    Page 336 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 For more information, see “Mer idian Programmable Data Adapter” on page 352 . Program key The Program key is automatically assigned to Meridian Modu lar Telephones with Display or MPDA added. It allows you to change a variety of display features suc[...]

  • Page 337

    Appendix A: Meridian Modular Telepho nes Page 337 of 504 Telephones and Consoles Descripti on, Installation , and Operation Key Expansion Module A modular 22-key unit can be attached to any 16-key Meridian Modular Telephone except 2016S. See Figure 55. The extra keys can be assigned to any combination of lines and featu res. You can add up to two e[...]

  • Page 338

    Page 338 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Brandline Insert The filler plate on the telephone or Display Module contai ns a removable insert designed to accommodate cust om labeling. You can order blank Brandline Inserts and have a pri nter si lk screen your company logo on them. Brandline Inser[...]

  • Page 339

    Appendix A: Meridian Modular Telepho nes Page 339 of 504 Telephones and Consoles Descripti on, Installation , and Operation Any recording device connected to the receive path of a Meridian Modular Telephone must meet these requirements: • load impedance at least 8K ohms across the audio band • connect in parallel across pins 3 and 4 of the hand[...]

  • Page 340

    Page 340 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 The headset should be designed to work with a telephone jack with these characteristics: • Transmit interface: +5 V through 10K DC bias resistance with maximum current of 500 micro amps. The diff erential input impedance is 10K ohms. Connects to pins [...]

  • Page 341

    Appendix A: Meridian Modular Telepho nes Page 341 of 504 Telephones and Consoles Descripti on, Installation , and Operation This feature uses the unique serial nu mber and terminal ID of the Meridian Modular Telephone to iden tify the terminal being relocated and to reduce the number of manual steps needed for relocation. See Automatic Set Relocati[...]

  • Page 342

    Page 342 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Specifications The following specifications govern the perfo rmance of the Meridian Modular Telephones under the environmental cond itions described. Environmental and saf ety considerations All digital telephones and their associated options meet the r[...]

  • Page 343

    Appendix A: Meridian Modular Telepho nes Page 343 of 504 Telephones and Consoles Descripti on, Installation , and Operation Line engineering Meridian Modular Telephones use twisted -pair wiring on tran smission lines selected by the rules given in “Digital telephones line engineering ” on page 289 &c. The maximum permissibl e loop length is[...]

  • Page 344

    Page 344 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Local alerting tones Each telephone provides four alerting tones and a buzz sound. The system controls the ringing cadence by sen ding tone-ON and ton e-OFF messages to the telephone. The alerting tone cadences cannot be changed from the telephone, but [...]

  • Page 345

    Appendix A: Meridian Modular Telepho nes Page 345 of 504 Telephones and Consoles Descripti on, Installation , and Operation Alerting tone characteris tics The tone frequency combin ations are as follows: M2006/M2008/M20 08HF: M2616/M2216ACD: A 500 Hz buzz signal is provided fo r incoming call notificati on while the receiver is off-hook. Power requ[...]

  • Page 346

    Page 346 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 when additional power is needed to operate the telephone or its optional hardware. Power Supply Boards come inst alled in factory-assembled configurations which requ ire additional power. Note 1: If a power fail ure occurs, configurations that require l[...]

  • Page 347

    Appendix A: Meridian Modular Telepho nes Page 347 of 504 Telephones and Consoles Descripti on, Installation , and Operation When installing an MCA o r MPDA to NTZK or NT2K phone sets with a date code prior to January 1998, a Power Option board is required, along with an additional power source. When installing an MCA in an NT9K phone set or an NT2K[...]

  • Page 348

    Page 348 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Local plug-in transfo rmer A single winding transformer equipped wi th a 10 ft. (3 m) cord of 22 AWG two-conductor stranded and twisted wire wit h a modular RJ-11 duplex adapter (refer to Figure 59 on page 349 ) can provide the additional power needed t[...]

  • Page 349

    Appendix A: Meridian Modular Telepho nes Page 349 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 59 Configuration of local plug-in tran sformer 553-AAA0725[...]

  • Page 350

    Page 350 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 120 V transformer (AO367335 or equivalent) The followin g minimum s pecifications mu st be met by t his transfor mer: 240 V transformer (AO367914 or equivalent) The followin g minimum s pecifications mu st be met by t his transfor mer: Note 1: The telep[...]

  • Page 351

    Appendix A: Meridian Modular Telepho nes Page 351 of 504 Telephones and Consoles Descripti on, Installation , and Operation Note 1: Al l terminals mu st be isolated from t he input windi ng and each terminal must be iso lated from all other termin al windings. A separate winding is required for each term in al, and grounds should not be connected. [...]

  • Page 352

    Page 352 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 Meridian Programm able Data Adapter When a Meridian Mo dular Telephone is equipped with t he Meridian Programmable Data Adapter (MPDA) , you can make a data call using keyboard dialing from your attached terminal. You can carry on voice and data communi[...]

  • Page 353

    Appendix A: Meridian Modular Telepho nes Page 353 of 504 Telephones and Consoles Descripti on, Installation , and Operation keyboard or personal computer. You can make vo ice calls using AT dialing from your terminal . Users of personal comput ers already equipped with a Hay es Smartmodem or users who have a st and-alone Hayes S martmodem can subst[...]

  • Page 354

    Page 354 of 504 App endix A: Meridian Modula r Telephones 553-3001-367 Standard 3.00 August 2005 T able 59 Codes for handsets for Meridian Modular T elephon e sets, model NT2K Descrip tion Ord er Code Global handse t, Black NT0C09EK0 3 / A0400786 Global handse t, Ash NT0C09 EK35 / A0400787 Global handse t, Gra y NT0C09EK93 / A0400790 Note 1: Handse[...]

  • Page 355

    Page 355 of 504 Telephones and Consoles Descripti on, Installation , and Operation 370 Appendix B: Meridian Modular Telephones installation Contents This section contains inform ation on the following topics: Packing and unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Installation and removal . . . . . . . . [...]

  • Page 356

    Page 356 of 504 App endix B: Meridian Modula r Telephones i nstallation 553-3001-367 Standard 3.00 August 2005 Installation and removal Install the Meridi an Modular Telephones Follow the steps in P rocedure 61 to install th e Meridian Modular Telephones (M2006/2008/2008 HF/2616/2216A CD). Proc edure 61 Installing Meridian M odular T elephones (M20[...]

  • Page 357

    Appendix B: Meri dian Modular Tele phones installation Page 357 of 504 Telephones and Consoles Descripti on, Installation , and Operation 11 Supply the user with a Quick Reference Card a nd all user d ocumentation. Make sure the SPRE number is printed on the Quick Reference Card. End of Procedure Figure 61 Meridian Modular Telephone co nnections Me[...]

  • Page 358

    Page 358 of 504 App endix B: Meridian Modula r Telephones i nstallation 553-3001-367 Standard 3.00 August 2005 Figure 62 Meridian Modula r Telephone cross-connecti ons. Meridian Modular Telephones self-test Meridian Modular Tel ephones have a self-testing capability. Follow th e steps in Procedure 62 to perform the self- test after installing a Mer[...]

  • Page 359

    Appendix B: Meri dian Modular Tele phones installation Page 359 of 504 Telephones and Consoles Descripti on, Installation , and Operation 3 Follow the steps in Table 60 to perform the necessary steps and check results. T able 60 Meridian Modular T ele phones self-test steps and results (Part 1 of 2) Step Action Result 1 Begin test (plug i n line co[...]

  • Page 360

    Page 360 of 504 App endix B: Meridian Modula r Telephones i nstallation 553-3001-367 Standard 3.00 August 2005 5b Plug in the headset (if applicable). Speaker beeps. Press the dial pad keys . Headset beeps. Unplug the headset. 6 Press the right si de of the volume control ke y . Speaker beeps. Display is filled with dar k squares. Press the right s[...]

  • Page 361

    Appendix B: Meri dian Modular Tele phones installation Page 361 of 504 Telephones and Consoles Descripti on, Installation , and Operation Install an M2317 telephone Follow the steps in Procedure 63 to install an M2317 tel ephone. Proc edure 63 Installing the M2317 telephone 1 Complete the wiring an d cross-connection as shown in Figure 63 on page 3[...]

  • Page 362

    Page 362 of 504 App endix B: Meridian Modula r Telephones i nstallation 553-3001-367 Standard 3.00 August 2005 13 If the M2317 has been connected to a line that is designa ted as a digi tal line, but is not ena bled, the display pr ompts CONTACT SYSTEM ADMINISTRATOR. The lin e must be en abled using LD 32 from the maintenance terminal, and by enabl[...]

  • Page 363

    Appendix B: Meri dian Modular Tele phones installation Page 363 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 63 M2317 digital telephone cross-connections M2317 telephone self-test The M2317 telephone has a self-testing cap ability. This test can be performed whether or not the telephone is connect ed to the syste[...]

  • Page 364

    Page 364 of 504 App endix B: Meridian Modula r Telephones i nstallation 553-3001-367 Standard 3.00 August 2005 Proc edure 64 P erforming the M2317 telephone self-test 1 Connect the telephone to the AC power su pply. The LCD screen displays “Initialization … vX.X” (note that there is only a 3 to 5 second window to begin Step 2). 2 Press Softke[...]

  • Page 365

    Appendix B: Meri dian Modular Tele phones installation Page 365 of 504 Telephones and Consoles Descripti on, Installation , and Operation When the M2317 digital telephone or the dat a option fails to function proper ly , f ollow the steps listed i n T able 62 in sequence to isolate the p roblem area. T able 62 M2317 trouble-locating pr ocedures (Pa[...]

  • Page 366

    Page 366 of 504 App endix B: Meridian Modula r Telephones i nstallation 553-3001-367 Standard 3.00 August 2005 ISDLC failure 1 Go to the system maintenance ter minal (TTY or CRT) and check f or displayed error and location codes. An “NWS 401 L S C” or an “NWS 501 L S C U” code indicates that the automatic (routine) diagnostic test has detec[...]

  • Page 367

    Appendix B: Meri dian Modular Tele phones installation Page 367 of 504 Telephones and Consoles Descripti on, Installation , and Operation Designate telephones Before designating telepho nes, check th e work order for the features enabled and key designations. Designate each key by placing its f eature name (from the designation sheet) in the key ca[...]

  • Page 368

    Page 368 of 504 App endix B: Meridian Modula r Telephones i nstallation 553-3001-367 Standard 3.00 August 2005 Proc edure 65 Designating Meridi an Modular T elep hones 1 Remove the cap from each key requiring a designatio n. 2 Place the designation in the cap, place the cap over the corresponding key, and gently press down. Repeat for all keys requ[...]

  • Page 369

    Appendix B: Meri dian Modular Tele phones installation Page 369 of 504 Telephones and Consoles Descripti on, Installation , and Operation T able 63 Z-type cr oss-connecting wi re Size Gauge Color Designation 1 pr 22 Y -BL BL-Y Tip Ring 3 pr 24 W -BL BL-W W- O O-W W- G G-W Vo i c e T Vo i c e R Signal T Signal R Po w e r Po w e r T able 64 Inside wi[...]

  • Page 370

    Page 370 of 504 App endix B: Meridian Modula r Telephones i nstallation 553-3001-367 Standard 3.00 August 2005 Figure 64 Meridian Modula r Telephone cross-connecti ons Unit 0 Unit 1 Unit 6 Unit 7 T0 R0 T1 R1 T6 R6 T7 R7 26 1 28 3 38 13 40 16 W-BL BL-W W-G G-W BK-G G-BK BK-S S-BK T0 R0 T1 R1 T6 R6 T7 R7 G R W B Line cord to telephone For Power Suppl[...]

  • Page 371

    Page 371 of 504 Telephones and Consoles Descripti on, Installation , and Operation 438 Appendix C: Meridian Modular Telephones add-on modules installation Contents This section contains inform ation on the following topics: Packing and unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372 Meridian Modular Telephone[...]

  • Page 372

    Page 372 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 Note: This secti[...]

  • Page 373

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 373 of 504 Telephones and Consoles Descripti on, Installation , and Operation Meridian Modular Telephones Use the procedures in this section for adding hardw are options to t he M2006, M2008/M2008HF, M20 16S, M2616, and M2216ACD telephones only . Figure 65 on page 374 shows[...]

  • Page 374

    Page 374 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Figure 65 Exploded view of the M2 616/M2016S/M2216ACD telephone Stand Base Set Fillerplate 553-AAA0636[...]

  • Page 375

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 375 of 504 Telephones and Consoles Descripti on, Installation , and Operation Analog Terminal Adapter The Analog Terminal Adapter (ATA) en ables the use of an off-the-shelf analog device (FAX, Modem, Telephone) to operate simultaneously with th e Meridian Digital Telephon e[...]

  • Page 376

    Page 376 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 The ATA is capable of receiving dial pul se or DTMF address signaling from the analog equipment. The ATA uses the 2nd channel of the TC M loop to add an analog port to the digital terminal. It has an RJ11 type jack accessibl[...]

  • Page 377

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 377 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 67 Installing and removing the Analog T erminal Adapter 1 When the ATA is installed, the System Administrator must activate the Flexible Voice and Data Feat ure by config uring LD 11. 2[...]

  • Page 378

    Page 378 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 3 Disconnect and remove all cords (including the handset cord ) from the telephone. 4 Place the telephone, face-down, on a padded leve l surface. 5 Using a #1 Ph illips screw driv er, remove both screws and separate the foot[...]

  • Page 379

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 379 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 66 Telephone bas e and footstand 10 If the phone is equipped with a Power Option board and/or cable, you must remove it before installing the ATA. The Power Opti on board is located on the [...]

  • Page 380

    Page 380 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Figure 67 Connect or view 11 If the phone is equi pped with the External Alerter Option, remove it before installing the ATA. The External Alerte r Option board is located at the right center of the telephone: • Remove the[...]

  • Page 381

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 381 of 504 Telephones and Consoles Descripti on, Installation , and Operation 13 Remove the knockout located o n the back pa nel of the footstand in order to install the ATA. It is the smalle r knockout, lo cated inside the large knockout. The small ATA knockout can be remo[...]

  • Page 382

    Page 382 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 telephone. System software enables acces s to data functions through both the keypad and service change in LD 11. Asynchronous mode features supported by the MCA include the fo llowing: • Asynchronous transmission at up to[...]

  • Page 383

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 383 of 504 Telephones and Consoles Descripti on, Installation , and Operation • Public Switched Data Service (P SDS) compatibility. MCA extends PSDS and 64K restricted and 64K clear capabilities to M odular telephones. • V.25 bit dialing protocol support at all synchron[...]

  • Page 384

    Page 384 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Operating parameters are downloaded after the MCA is enabled in LD 11. System parameters are downloaded when th e MCA is configured in LD 1 1, and power is reset. See Software Input/Output: Ad ministration (553-3001-311) for[...]

  • Page 385

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 385 of 504 Telephones and Consoles Descripti on, Installation , and Operation • See Procedure 71 on page 397 for M2616/M2216ACD NTZK sets. • See Procedure 72 on page 401 for M200 6/M2008/M2008HF NT2K sets. • See Procedure 67 on page 377 for installing an MCA onto an N[...]

  • Page 386

    Page 386 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Remove the two 14-pin jumper plug s or one 20-pin jumper plug inside the MCA from the RS-232 socket(s) and install the V.35 socket. Note: The female cable ordering code is A0408927. The male cable ordering code is A0408928. [...]

  • Page 387

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 387 of 504 Telephones and Consoles Descripti on, Installation , and Operation See Table 67 for a listing of the V.3 5 CCITT signals supported by the MCA. T able 67 V .35 CCITT sig nals suppor ted by the MCA (Part 1 of 2) V. 3 5 CCITT MCA DB-25 pin no. Abbr . Adaptor cable S[...]

  • Page 388

    Page 388 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Use the following procedur es to add the Meridian Communication s Adapter (MCA) or Meridian Programmable Data Adapter (MPDA) to the telep hone and to connect it to a term inal or personal co mputer. See the Meridian Communic[...]

  • Page 389

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 389 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 68 Installing and remo ving the Meridian Communicatio ns Adapte r or the Meridian Programmable Data Adapter If using a NT9K phone or the NT2K with da te code of April 24, 1998 and later[...]

  • Page 390

    Page 390 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 7 If the NTZK or the NT2K (with date code prior to April 24, 1998) phone set is equipped with a Power Option board and/or cable , the Power Option board and/or cable must be removed before installing the MCA. • Remove the [...]

  • Page 391

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 391 of 504 Telephones and Consoles Descripti on, Installation , and Operation 12 Tilt the MPDA or MCA circuit board up and inse rt the DB-25 connector socket into the breako ut section. Th en slide the board connector end-first under the tabs in the footstand assemb ly and [...]

  • Page 392

    Page 392 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 16 Tighten the screws • Reconnect all cords, connect the new 24 v AC transformer to the set. • Plug in the new tran sformer into the 110v AC commercial e lectrical outlet. • Place the telephone in the normal operating [...]

  • Page 393

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 393 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 70 Installing and removing the M2006/M2008 P ower Supply Boar d on NTZK sets 1 Remove the handset and place the te lephone upside down on top of a level, solid work surface (such as a d[...]

  • Page 394

    Page 394 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 8 The power supply board is located on the left side of the telephone. Remove two small scre ws from the power supply boa rd (near the top) and set them aside. Grasp the board firmly on each side. Work the board loose from t[...]

  • Page 395

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 395 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 71 M2006/M2008 telephone and option boards P1 connector Display board Slot A Slot B R 5 H1 connector P3 connector P2 connector J1 connector J2 connector H1 connector 553-AAA0638 Power board[...]

  • Page 396

    Page 396 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Figure 72 M2616/M2216ACD telephone and option boards Power Board Display Board Alerter Board P1 connector P4 connector P2 connector H1 connector H1 connector J1 connector J2 connector Slot A Slot B R 5 553-AAA0639[...]

  • Page 397

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 397 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 71 Installing and removing the M2616/M2216A CD P ower Supply Boar d on NTZK sets 1 Remove the handset and place the te lephone upside down on top of a level, solid work surface (such as[...]

  • Page 398

    Page 398 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 10 Take the self-tapping Phill ips-head screws supplied with the powe r supply board and install them into the mounting holes. Tighten firmly with a #1 Phillips screwdriver. 11 If the telephone has a displ ay, reconnect the [...]

  • Page 399

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 399 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 73 Configuration of a local plug- in transformer To IDF 6-conductor line cord from telephone Adapter jack Adapter plug 12 3 4 56 12 3 4 56 1 2 Plug Jack Adapter 553-AAA0640 Wall transformer[...]

  • Page 400

    Page 400 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Figure 74 Closet pow er supply c onfigur ation Connecting Block Amphenol connector Service Fitting 32 32 32 32 32 Cable Marker Utility Column 553-AAA0641[...]

  • Page 401

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 401 of 504 Telephones and Consoles Descripti on, Installation , and Operation Power Supply Boar d (NT2K models) Follow the steps in Procedure 72 to add a Power Supply Board to the telephone for connection to a transf ormer or closet power supply. This procedure applies to t[...]

  • Page 402

    Page 402 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 8 Remove the base from the telephone. Attaching the Power Module 9 Lay the Power Module assembly into position on the left si de of the telephone. Be ca reful not to bend R5 (the big disk) on the Power Module during installa[...]

  • Page 403

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 403 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 75 Ribbon cabl e placement 1 2 M2008HF/M2616 Microphone Cable routed underneath Power Module 553-AAA0642[...]

  • Page 404

    Page 404 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Reattaching the Base 13 Make sure that all ribbon cable s are lying flat and not caught on a ny posts on the telephone co ver or base. 14 Replace the base. 15 Insert all screws and tighten them. 16 If the telephone has an MC[...]

  • Page 405

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 405 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 73 Installing and removing the M2616/M2216A CD Display on NTZK sets 1 Remove the handset and place the te lephone upside down on top of a level, solid work surface covered with soft mat[...]

  • Page 406

    Page 406 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Installing the di splay board 9 Place the J1 connector of the display board over the P2 pins of the telephone (see Figure 76 on page 407 ). Press down slowly unti l J1 slides onto the P2 pins and is firmly seated. Note: If t[...]

  • Page 407

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 407 of 504 Telephones and Consoles Descripti on, Installation , and Operation 17 Perform the self-test (see Procedure 62 on page 358 ) and accep tance test procedures. See LD 3 1 in the Software Input/Output: Admini stration (553-3001-311). End of Procedure Figure 76 Displa[...]

  • Page 408

    Page 408 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Proc edure 74 Installing and removing the M2616 Displa y on NT2K sets 1 Remove the handset and place the te lephone upside down on top of a level, solid work surface covered with soft material or paper to prevent damage to m[...]

  • Page 409

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 409 of 504 Telephones and Consoles Descripti on, Installation , and Operation Installing the di splay board 9 Place the J1 connector of the display board over the P4 pins of the telephone (see Figure 77 on page 40 9 ). Press down slowly until J1 slides onto the P4 pins and [...]

  • Page 410

    Page 410 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 10 Insert the self-tapping Phillips-head scr ew supplied with the display into the mounting h ole (near the top). Ti ghten firmly with a #1 Phillips screwdriver. Installing the display 11 Place the display face-down near th [...]

  • Page 411

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 411 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 75 Installing NT2K28AA displays on NTZK or NT2K sets Follow this procedure to add an NT2K28xx display to M2008 and M2616 telephones. Opening the Telephone 1 Disconnect and remove all co[...]

  • Page 412

    Page 412 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 12 Insert the fillerplate screws in the Display Module screw holes 13 Tighten the fillerplate screws. Note: Place the label supplied with the d isplay on the outsi de of the bottom cover of the telephone. This allo ws proper[...]

  • Page 413

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 413 of 504 Telephones and Consoles Descripti on, Installation , and Operation Connecting the Displa y Module Ribbon Cable 14 If installed, remove and disca rd the NT2K0013 daugh terboard. 15 NTZK models : Make sure that the ribbon cable is folded as shown in Figure 79. Figu[...]

  • Page 414

    Page 414 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 16 NT2K models : Make sure that the ribbon cable is folded as shown in Figure 8 0 on page 414 . 17 Make sure the red line on the ri bbon cable lines up with the white dot beside the connector pi ns (P2 on an NTZK M2008, J3 o[...]

  • Page 415

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 415 of 504 Telephones and Consoles Descripti on, Installation , and Operation 18 Slide the ribbon cable connector onto the connector pins (P2 on an NTZK M2008, J3 on an NT2K M2008, and P4 on an M261 6) on the mother board. 19 Ensure that the pins line up with the connector [...]

  • Page 416

    Page 416 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 27 Turn the telephone right-side-up and place it in a normal operating position. 28 Reconnect the handset. End of Procedure External Alerter Board Use Procedure 76 on page 416 to add an External Alerter Board to the M2006, M[...]

  • Page 417

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 417 of 504 Telephones and Consoles Descripti on, Installation , and Operation Removing the External Alerter B oard 7 The External Alerter Board is located at th e right center of the telephon e. Remove the screws from the b oard. Grasp the board firmly on each end and pull [...]

  • Page 418

    Page 418 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 14 Perform the self-test (see Procedure 62 on page 358 ) and accep tance test procedures. See L D 31 in the Software In put/Output: Administration (553-3001-311). Figure 81 External Alerter connect ing bloc k configurati on [...]

  • Page 419

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 419 of 504 Telephones and Consoles Descripti on, Installation , and Operation End of Procedure[...]

  • Page 420

    Page 420 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Key Expansion Modules Follow the steps in Procedure 77 to add one (single) or two (double) Key Expansion Modules to the M2616 or M2216ACD telephones. Note 1: Have the associated footstand on hand before installin g the Key E[...]

  • Page 421

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 421 of 504 Telephones and Consoles Descripti on, Installation , and Operation 6 Remove the interface cable from the teleph one by pressing down on the locking tab. If equipped, remove the interface cable from the first Key Expansion Module (closest to the telephone). Instal[...]

  • Page 422

    Page 422 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 13 Insert the three (four if there are tw o modu les) self-tapping, Phi llips-head screws supplied with the Key Expansio n Module into th e mounting holes in the bottom of the footstand. Tighten firmly with a #1 Phillips scr[...]

  • Page 423

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 423 of 504 Telephones and Consoles Descripti on, Installation , and Operation Asynchronous Data Option The Meridian Modular Telephones can be equipped with an Asynchronous Data Option (ADO) to enable a data call to be made using keyboard dialing from an attached terminal or[...]

  • Page 424

    Page 424 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 ADO operating parameters Table 68 shows the operating parameters for the ADO. The ADO supports asynchronous ASCII op eration. A data byte is received from the term inal or PC , a control byte is adde d, and the two bytes are[...]

  • Page 425

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 425 of 504 Telephones and Consoles Descripti on, Installation , and Operation Table 69 lists the input and output requ irements for the ADO external power supply. T able 69 I/O requirements f or ADO e xternal po wer suppl y North Amer ican version NPS50220-03L5 Multi-output[...]

  • Page 426

    Page 426 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Figure 83 shows a block diagram of the ADO and an M23 17 telephone. See the Asynchronous Data User Guide and the M2317 Quick Reference Card , for more information on ADO operation. M2317 Data Option If an existing digi tal t[...]

  • Page 427

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 427 of 504 Telephones and Consoles Descripti on, Installation , and Operation be added or replaced. Procedure 78 expl ains how to insta ll the Data Option for the M2317 telephone. Proc edure 78 Installing the M2317 data option 1 Remove the handset, and place the telephone u[...]

  • Page 428

    Page 428 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 9 Reassemble the telephone by placing the base section on the faceplate section. Reinstal l the five screws. 10 Tighten the screws, reconnect all cord s, and place the teleph one in its former positio n. 11 Refer to Procedur[...]

  • Page 429

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 429 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 84 M2317 data terminal and Data Option power supply connection T able 70 Connections fo r the Apple Macintosh to the M2317 Asynchro nous Data Option (ADO) 9-pin connecto r (from terminal) 2[...]

  • Page 430

    Page 430 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Meridian Communications Unit The Meridian Communicat ions Unit (MCU) provides a stand-alone version of the Meridian Communications Adapter (MCA). Functional description The Meridian Communicati ons Unit (MCU) enables data to[...]

  • Page 431

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 431 of 504 Telephones and Consoles Descripti on, Installation , and Operation • LAN bridging • Bulk data/PC file transfer • Dial back-up • Host connectivity The MCU fully complies with RS-232C and can be configured as DCE or DTE to connect to a terminal , printer, o[...]

  • Page 432

    Page 432 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Wall mounting The M2006, M2008, M2616, and M2016S telep hones are equipped with a reversible footstand that allow s for wall mounting. The wall-mount clip should be purchased and inserted in the handset well to hold the hand[...]

  • Page 433

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 433 of 504 Telephones and Consoles Descripti on, Installation , and Operation Troubleshooting Use Table 72 to check problems enco untered when installing Meridian Modular Telephones and their options. T able 72 T roubleshooting Me ridian Modula r T elephones (Part 1 of 5) S[...]

  • Page 434

    Page 434 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 3 Ensure that the power supply board is installed proper ly (M2008 only). Displa y does not work. (co nt.) 4 Check that the display ribbon cab le is proper ly connected to the display board and has not been pinched. 5 Ensure[...]

  • Page 435

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 435 of 504 Telephones and Consoles Descripti on, Installation , and Operation 6 Press the P key and dial 62 to ensure that the MCA is in the asynchronous mode. Press the P ke y and dial 20 to change to the asynchronous mode. 7 Press the P ke y and dial * to ensure that the [...]

  • Page 436

    Page 436 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 4 Be sure the transformer is plugged in, or the closet power is connected. 5 Be sure the cable between the MCA and the telephone is connected and ha s not been pinched. 6 Be sure the power card is installed correctly . V eri[...]

  • Page 437

    Appendix C: Meridian Modular Telepho nes add-on modules installati on Pag e 437 of 504 Telephones and Consoles Descripti on, Installation , and Operation 5 Ensure that the power supply board is installed proper ly . Note 1: If the pseudorandom pattern 511 data is idl e, the telephone keypad di aling is inoperative. Use the release key to clear this[...]

  • Page 438

    Page 438 of 504 App endix C: Meridian Modular Tele phones add-on modules i nstallation 553-3001-367 Standard 3.00 August 2005 Figure 85 Flowchart for trou bleshooting MCA Power up LED check LED lit Attach RS-232 cable to DTE LED lit MCA bad Distinctive flash Telephone bad (A44-A64 interface check) <cr> No menu AT <cr> No AT echo P66 KBD[...]

  • Page 439

    Page 439 of 504 Telephones and Consoles Descripti on, Installation , and Operation 458 Appendix D: M2317 telephone Contents This section contains inform ation on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439 Feature description . . . . . . . . . . . . . . . . . . .[...]

  • Page 440

    Page 440 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 M2317 Telephone is intended for profes sionals an d managers, and secretaries in group answer positions. It interfaces with the system thr ough the Digital Line Card (DLC). It is connected to the switching equipmen t through a two-wire loop carrying two in dependen[...]

  • Page 441

    Appendix D: M2317 telephone Page 441 of 504 Telephones and Consoles Descripti on, Installation , and Operation Feature description Firmware features Firmware is chip-dependen t and cannot be changed or altered on site. A s a general rule, all firmware i s on ROM mic rochips. Firmware is built in to the M2317 telephone and the CS 1000 and Meridian 1[...]

  • Page 442

    Page 442 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 Soft keys are automatically defined for the telephone based on COS, data base or package restrictions. Soft keys work only in conjunction with the LCD display screen. Physical description The M2317 Telephone i s fully modular. The telephone lin e cord and the hands[...]

  • Page 443

    Appendix D: M2317 telephone Page 443 of 504 Telephones and Consoles Descripti on, Installation , and Operation the underside of the faceplate. The As ynchronous Data Option (ADO) circuit board, if equipped, is mounted inside the base. Keys The M2317 Telephone is equipp ed with 32 keys that are arranged as follows: Fixed keys These are 16 keys to wh[...]

  • Page 444

    Page 444 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 Alphanumeric disp lay screen The M2317 telephone is equipped with a two-lin e (40 characters per line capacity) LCD screen. The 155 x 15 mm (6 x 0.6 in) LCD screen has a capacity of 80 characters (two lines of 40 characters each). The firs t line displays date and [...]

  • Page 445

    Appendix D: M2317 telephone Page 445 of 504 Telephones and Consoles Descripti on, Installation , and Operation The following figures sho w the M2317 key layout and t he different telephone states that can be displayed on the M2317 screen. ringing (or “feature pending”) flash (60 Hz) hold f ast flash (120 Hz) Figure 87 M2317 telephone – key id[...]

  • Page 446

    Page 446 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 Figure 88 M2317 screen display – avail able idle state features MMM DD HH : MM Displays Month, Day, Hour, Minute s SAVED # LAST # FORWARD more... SPEED RLSDATA more... DATA TIMER more... CHECK CANCL HELD # Only one row of softkey labels is displayed at a time. Ad[...]

  • Page 447

    Appendix D: M2317 telephone Page 447 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 89 M2317 screen display – dialing state Figure 90 M2317 screen displ ay – ringback state MMM DD HH : MM Displays Month, Day, Hour, Minutes 3 553-AAA0733 DD MMM HH : MM Displays Day, Month, Hour, Minutes SAVE # 3021 Calling Party[...]

  • Page 448

    Page 448 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 Figure 91 M2317 screen display – availab le established state feature s H : MM : SS Elapsed Timer (Hours: Minutes : Seconds) more... more... Note: Only one row of softkey labels is displayed at a time. Additional rows are accessed by operating the "more... &[...]

  • Page 449

    Appendix D: M2317 telephone Page 449 of 504 Telephones and Consoles Descripti on, Installation , and Operation Not all the features listed in Table 74 are provided for each customer. Check only those features that are enabled in accordance with the work order. The - - ->> symbol display is asso ciated with the Call Party Name Di splay (CPND) [...]

  • Page 450

    Page 450 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 Established V oice connectio n made CONFER, TRANSFR, TIMER, SA VE#, more…, –––>>, P ARK, PRIVREL, CHARGE, more…, MESSA GE, more… Intercom established Co nnection made with an intercom group (voice) CONFER, TRANSFR, TIMER Private Line established C[...]

  • Page 451

    Appendix D: M2317 telephone Page 451 of 504 Telephones and Consoles Descripti on, Installation , and Operation Asynchronous Data Option See “Asynchronous Data Option” on page 423 for more information on ADO requirements. Established Hold Ca ll held by other par ty (v oice) no soft k eys shown User status Lea ve telset msg f or set’ s status ([...]

  • Page 452

    Page 452 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 Software requirements All information relate d to the programmable keys must be dow nloaded into the M2317 RAM memory throu gh the DLC or ISDLC. Downloading to the telephone is performed when the system is loaded or when a telephone is enabled. Soft keys are autom [...]

  • Page 453

    Appendix D: M2317 telephone Page 453 of 504 Telephones and Consoles Descripti on, Installation , and Operation Specifications The following specifications govern the safet y and performance of the Meridian M2317 Telephone, and out line the environmental condit ions under which this performance is achieved. Safety considerations Shock and fire haza [...]

  • Page 454

    Page 454 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 Dimensions and weight The M2317 digital telephone has the following dim ensions: Excluding the power supply an d the NT1F09AC Asynchronous D ata Option board, the M2317 weighs approximat ely 1.4 Kg (3 lb). With th e Data Option installed, the telephone, excluding p[...]

  • Page 455

    Appendix D: M2317 telephone Page 455 of 504 Telephones and Consoles Descripti on, Installation , and Operation Logic and other cir cuitry requir ing +5 V is powered fr om an external, regulated +5 V DC supply when the data opti on is not installed. The external power supply must meet the follo wing specification s: The external power supply, in all[...]

  • Page 456

    Page 456 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 • Output voltag es: +5 V DC at 1.0 A -12 V DC at 200 mA +12 V DC at 200 mA • Case dimensions: 178 x 102 x 76 m m (7 x 4 x 3 in.) The NPS50220-03L5 i s equipped with an internal thermal and short circuit protection. Whenever the external power supp ly fails (due[...]

  • Page 457

    Appendix D: M2317 telephone Page 457 of 504 Telephones and Consoles Descripti on, Installation , and Operation on the prime DN, and of giving the usual alerting tones (ringing ). It will not support the Display screen , soft keys , feature keys, Handsfree, or dat a facilities while in POTS status. Figure 93 Block diagram of M2317 553-1291 (W-BL ) ([...]

  • Page 458

    Page 458 of 504 App endix D: M2317 tele phone 553-3001-367 Standard 3.00 August 2005 Data communication The M2317 can be equ ipped with an Asynchronous Data O ption which will permit the use of either the telephone's dial pad or the feature keys to place and terminate data calls in the asynchronous mode. The Data Opti on also supports keyboard[...]

  • Page 459

    Page 459 of 504 Telephones and Consoles Descripti on, Installation , and Operation 492 Appendix E: M3110, M3310, and M3820 telephones Contents This section contains inform ation on the following topics: Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460 M3110. . . . . . . . . . . . . . . . . . . [...]

  • Page 460

    Page 460 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Line engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487 Local alerting tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487 Power requirements . . . . . . . . . . . . . . [...]

  • Page 461

    Appendix E: M3110, M3310, and M3820 telepho nes Page 461 of 504 Telephones and Consoles Descripti on, Installation , and Operation • Message Waiting and Mute Indicators • 10 Feature System Programmable keys including: — 8 system programmable keys — Mute key — Speaker key • Volume control fo r: — Handset — Ringing Tone — Buzz Tone [...]

  • Page 462

    Page 462 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 • Support for th e following termin al options: Figure 95 M3310 Meridian digital telephone Figure 96 M3820 Meridian digital telephone[...]

  • Page 463

    Appendix E: M3110, M3310, and M3820 telepho nes Page 463 of 504 Telephones and Consoles Descripti on, Installation , and Operation — MCA data option to provide integ rated voice and data — External Alerter for high ambient noise environments • Wall-mount ability • Brand line insert to provide fo r special company logos M3310 The M3310 Merid[...]

  • Page 464

    Page 464 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 — External Alerter for high ambient noise environments — Wall-mount ability • Brand line inser t to prov ide for special company logos M3820 The M3820 Meridian digital telephone supports the fo llowing features: • Handsfree, On-Hook Dial[...]

  • Page 465

    Appendix E: M3110, M3310, and M3820 telepho nes Page 465 of 504 Telephones and Consoles Descripti on, Installation , and Operation • Directory/Caller’s List w ith 9 dedicated key s namely: — Directory, Callers, Edit, Delete, 4 cursor and Dial • Support for the following term inal options: — MCA data option to provide integ rated voice and[...]

  • Page 466

    Page 466 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Meridian digital tel ephones used with a headset You can use an electret headset in the headset port of the digital telephones (M3310 and M3820 only). Alternatively, choose an amplified headset th at draws power from a battery or AC transformer;[...]

  • Page 467

    Appendix E: M3110, M3310, and M3820 telepho nes Page 467 of 504 Telephones and Consoles Descripti on, Installation , and Operation • Handsfree/speaker ke y yes ye s ye s • Mute ke y yes ye s ye s • Director y ke y yes no no • Caller’ s List key yes no no •E d i t k e y yes no no • Delet e ke y yes no no V olume con trol for: • Hands[...]

  • Page 468

    Page 468 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Fixed keys (same for all three models) Hold By pressing the hold key, you can put an active call on hold. Return to th e caller by pressing the extension key beside the flashing LCD indicator. Release (R ls) You can terminate an active call by p[...]

  • Page 469

    Appendix E: M3110, M3310, and M3820 telepho nes Page 469 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 97 The location and fu nction of buttons on the Meridian digital tel ephone Program K ey† LCD Indicators Display Module† Feature Keys Release (Rls) Key Messa ge Wait ing Indicator Hold Ke y Speaker Speaker/Mu[...]

  • Page 470

    Page 470 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 The table below indicates the mode the te rminal is in when the speaker key is operated under the various switch and set operations. Note 3: CPM is Call Process Monitor whic h enables the user to hear, for example, the dial tone in the speaker .[...]

  • Page 471

    Appendix E: M3110, M3310, and M3820 telepho nes Page 471 of 504 Telephones and Consoles Descripti on, Installation , and Operation Note 4: G roup listening is switched on or off under t he program key option *1. (M3820 and M3310 onl y) Additional feature keys Message Wait ing lamp key Each telephone has a red message waiting LED just above th e hol[...]

  • Page 472

    Page 472 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 LCD indicators support four key/LCD states: Software requirements Meridian digital teleph ones are supported by software. The package number for the Meridian digital telephones is (17 0.) The mnemonic is ARIE. The DSET package (88) and the TS ET[...]

  • Page 473

    Appendix E: M3110, M3310, and M3820 telepho nes Page 473 of 504 Telephones and Consoles Descripti on, Installation , and Operation Meridian External Alerte r and Recording Interface The External Alerter Board provides an interface to standard remote ringing devices, such as a ringing unit, insta lled in a locatio n separate from the telephone. The [...]

  • Page 474

    Page 474 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Key Expansion Module A 22-key unit module can be attached to any M3820 terminal. The extra keys can be assigned to any combination of lines and features. Y ou can add up to two expansion modules to a terminal . You will need a separate footstand[...]

  • Page 475

    Appendix E: M3110, M3310, and M3820 telepho nes Page 475 of 504 Telephones and Consoles Descripti on, Installation , and Operation KEY 08 NUL 09 NUL 10 NUL 11 NUL 12 NUL 13 NUL 14 NUL K eys 8-14 programmed as NUL. If Group Listening is denied (CLS HFD), K ey 15 is also progr ammed as NUL. If Group Listening is denied (CLS HFD), Ke y 15 is also prog[...]

  • Page 476

    Page 476 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Ta b l e 7 9 M3310 Configuration Prompt Response Description REQ NEW TYPE 2616 M2616 set mode l used DES M3310 Enter appropriate set iden tifier CLS HF A (HFD) Han dsfree Allowed (Denied) KEY 08 NUL 09 NUL 10 NUL 11 NUL 12 NUL 13 NUL 14 NUL K ey[...]

  • Page 477

    Appendix E: M3110, M3310, and M3820 telepho nes Page 477 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 99 M3310 Key Designations 553-AAA0721[...]

  • Page 478

    Page 478 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Ta b l e 8 0 M3820 Configuration Prompt Response Description REQ NEW TYPE 2616 M2616 set mode l used. DES M3820 Enter appropriate set iden tifier . CLS HF A (HFD) AHA DNDD CND A CNIA LNA Handsfree Allowed (Denied) A utomatic Hol d Allowed Dialed[...]

  • Page 479

    Appendix E: M3110, M3310, and M3820 telepho nes Page 479 of 504 Telephones and Consoles Descripti on, Installation , and Operation Figure 100 M3820 Key Designations LD 20 – Print Routine Prompt Response Description REQ PR T TYPE 2616 M2616 set mode l used. DES M3110 M3310 M3820 M3+ Enter appropriate set iden tifier Or M3+ to get a list of all thr[...]

  • Page 480

    Page 480 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Installation Proc edure 81 Installing Meridian Eu ropean digital telephones Follow this pr ocedure to instal l the Meridian Eu ropean digital telephones: 1 Complete the wiring an d cross-connections (lo op power) before connecting the telephone [...]

  • Page 481

    Appendix E: M3110, M3310, and M3820 telepho nes Page 481 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 82 Installing the P ower Board 1 Open the Telephone. a. Place the telephone, upside-down, on a pad ded, level surface. b. Using a #1 Phillips screwdriver, remove the two screws holding the footstand (if fitte[...]

  • Page 482

    Page 482 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 3 Reassemble the Telephone . a. Replace the base cover and make su re that the cables lie flat. b. Insert the four screws to secure the base. c. Assemble the MCA to the footstand using the two screws provided. d. Connect the cable to the 8 way j[...]

  • Page 483

    Appendix E: M3110, M3310, and M3820 telepho nes Page 483 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 83 Adding a Headset (M3310 and M3820 only) Use the following proced ure to add a headset to a Meridian telephone: 1 Unplug the line cord from the connecting blo ck. 2 Remove the handset and place the te lepho[...]

  • Page 484

    Page 484 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 4 Plug the headset TELADAPT connector in to the socket on the base of the telephone marked with a head set icon. 5 Route the headset cord through the channel s at the side of the teleph one. 6 Replace the footstand in the same position a nd tigh[...]

  • Page 485

    Appendix E: M3110, M3310, and M3820 telepho nes Page 485 of 504 Telephones and Consoles Descripti on, Installation , and Operation Proc edure 85 W all mounting the telephone The procedure to wall mount the telep hone by reve rsing the footstand is as follows: 1 Unplug the line cord from the connecting blo ck. 2 Remove the handset and place the te l[...]

  • Page 486

    Page 486 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Specifications This section lists the specifications required fo r Meridian digital telephones. Environmental and saf ety considerations All Meridian digital telephones are designed to comply with: EN 60950:1992 - Safety of Information Technolog[...]

  • Page 487

    Appendix E: M3110, M3310, and M3820 telepho nes Page 487 of 504 Telephones and Consoles Descripti on, Installation , and Operation Line engineering Meridian digital telephones use twisted pair wiring on transmission lin es selected by the rules given in “Digital telephones line engineering ” on page 289 . The maximum permissible loop leng th is[...]

  • Page 488

    Page 488 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Alerting tone cha racteristics The tone frequency combinations are as follows: A 500 Hz buzz signal is provided fo r incoming call notificati on while the receiver is off-hook. Power requirements The Meridian digital t elephones are loop powered[...]

  • Page 489

    Appendix E: M3110, M3310, and M3820 telepho nes Page 489 of 504 Telephones and Consoles Descripti on, Installation , and Operation Note: If a power failure occurs, config urations that requ ire loop power will continue to work only if the system has battery backup. Only those options that require additional po wer will cease to function. Power supp[...]

  • Page 490

    Page 490 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Figure 102 Configuration of local plug-in tran sformer 553-AAA0725[...]

  • Page 491

    Appendix E: M3110, M3310, and M3820 telepho nes Page 491 of 504 Telephones and Consoles Descripti on, Installation , and Operation 120 V transformer Th e following minimum specification s must be met by this transfor mer: 240 V transformer The following min imum specifications ha ve to be met by this transfor mer: Note 1: Y ou cannot wall mount the[...]

  • Page 492

    Page 492 of 504 App endix E: M3110, M3310 , and M3820 telep hones 553-3001-367 Standard 3.00 August 2005 Note 1: Al l terminals mu st be isolated from t he input windi ng and each terminal must be iso lated from all other termin al windings. A separate winding is required for each term inal, and grounds must not be connected. Note 2: The QU T1 clos[...]

  • Page 493

    Page 493 of 504 Telephones and Consoles Descripti on, Installation , and Operation Index Numerics 16/25-pair cables attendant consol e connections, 59 terminal connections, 59 500/2500 telephones connecting, 312 cross-connecti ng, 313, 315, 316 designating, 311 installing , 310 removing, 310 wiring, 313 A A0288529 jumpers, 397 A0300752 cable, 386 A[...]

  • Page 494

    Page 494 of 504 Inde x 553-3001-367 Standard 3.00 August 2005 Apple Macintosh co mputers, 428, 429 ASIP Audio and System Inte rface Printed circu it card, 83 ASIP card control gate, 86 hard reset, 87 testing installed firmware, 85 ASM (Attendant Supervisory Mo dule) add-ons, 44 Data Options, 426 installing , 44 standoffs, 46, 47 ATA (Analog Termina[...]

  • Page 495

    Index Page 495 of 504 Telephones and Consoles Descripti on, Installation , and Operation Call Forward, 93, 452 calls camped-on, 93 setting maximum number of waiting, 95 Call Waiting indicator, 95 Call Waiting status message, 55 capacitance unbalanc e, testing, 301 cards DLC (Digital Line Card), 460 ISDLC (Integrated Serv ices Digital Line Card), 46[...]

  • Page 496

    Page 496 of 504 Inde x 553-3001-367 Standard 3.00 August 2005 Diagnostics menu, 64 exiting from, 79 password-protection, 52, 80 selecting, 52, 80 Diagnostics mode, 81 diagnostic tests, loop, 300 Dial 0 display, 92 dialing failures M2317 telephones, 367 digital line cards, 56 digital lines, enabling, 363 digital telephones cross-connections, 363 ins[...]

  • Page 497

    Index Page 497 of 504 Telephones and Consoles Descripti on, Installation , and Operation G garbled prompts, troubleshooting, 435 G connectors (IPE), 318 H handsets interfaces, 202 jack, 53, 56 options, 155, 202 volume control, 53 handsfree operation M2317 telephone, 444 M3820, M3310, and M3110 telephones, 472 Meridian Modular Telephones, 332 headse[...]

  • Page 498

    Page 498 of 504 Inde x 553-3001-367 Standard 3.00 August 2005 Key Expansion Modules, 420 connections, 422 for wall mounting, 432 installing and removing, 420 troubleshooting, 436 key/lamp add-on modules, 373 key/lamp strips functions, 93 program mode, 96 key location codes, 82 keys stuck (M2250 console), 87, 88 knockout tabs, BLF/CGM, 39 L Lamp Fie[...]

  • Page 499

    Index Page 499 of 504 Telephones and Consoles Descripti on, Installation , and Operation M2016S Meridian Modular Telephones, 373 diagram, 374 displays, 405, 408, 416 installing, 114, 356 Power Supply Boards, 395 wall mounting, 432 M2216ACD Meridian Modul ar Telephones, 325, 373 diagram, 374 displays, 405, 408, 416 installing, 114, 356 Key Expansion[...]

  • Page 500

    Page 500 of 504 Inde x 553-3001-367 Standard 3.00 August 2005 major alarm indication/status message, 55, 95 MCA (Meridian Communica tions Adapter) installing , 389 Key Expansion Modules, 420 troubleshooting, 435, 438 V.35 interface, 385, 387 M connectors (IPE), 318 measuring background noise, 302 DC loop resistance, 306 impulse noise, 302 Meridian [...]

  • Page 501

    Index Page 501 of 504 Telephones and Consoles Descripti on, Installation , and Operation P packing and unpacking add-on modules, 372 attendant consoles, 59 telephones, 355 parameters, MCA, 386 PC-based Console application, 28 peripherals testing, 83 PFT (Power Fail Transfer) switch, 53, 55 plugs and jacks 500/2500 connections, 313 terminal connecti[...]

  • Page 502

    Page 502 of 504 Inde x 553-3001-367 Standard 3.00 August 2005 RLS key Meridian Modular Telephones, 116, 358 RS-232-C connectors, 428, 430 S S connectors (IPE), 317 screens on M2317, 440, 444 scrolling LCD display screen, 52, 80 security codes with relocations, 341 selecting loops, 299 self-tests M2317 telephone, 363 Semi-Automatic Camp-On, 99 Serie[...]

  • Page 503

    Index Page 503 of 504 Telephones and Consoles Descripti on, Installation , and Operation Tie Trunk display, 93 time/date fe ature, 89 TN (Terminal Number) and relocati ons, 340 tones, generating, 86 transformers BLF/CGM, 44 for headsets (AC), 466 local plug-in, 489 Power Supply Boards, 399 trouble-locating procedures M2317 telephones, 365 troublesh[...]

  • Page 504

    Index Page 504 of 504 Telephones and Consoles Descripti on, Installation , and Operation[...]

  • Page 505

    [...]

  • Page 506

    F amily Produc t Manual Contac ts Copyright FCC not ice T radem arks Doc ument number Pr oduct release Document rel ease Date Pub lish Nor tel Communication Ser ver 1000 T e lephones and Consoles Description, Installa tion, and Operation Copyright © Nor tel Networks Limited 2005 All Rights Reserved Information is subject to change without notice. [...]