NEC MA400 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation NEC MA400. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel NEC MA400 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation NEC MA400 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation NEC MA400 devrait contenir:
- informations sur les caractéristiques techniques du dispositif NEC MA400
- nom du fabricant et année de fabrication NEC MA400
- instructions d'utilisation, de réglage et d’entretien de l'équipement NEC MA400
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage NEC MA400 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles NEC MA400 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service NEC en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées NEC MA400, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif NEC MA400, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation NEC MA400. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    NEC NEC Unified Solutions, Inc. MA4000 Inst allation Manager User Guide June 2008 NDA-30580, Revision 6[...]

  • Page 2

    Liability Disclaimer NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Unified Solutions, Inc. has prepared this document for the exclusive use of its employ ees and customers. The information contained herein is the property of NEC Unified Solutions, Inc. and shall[...]

  • Page 3

    i MA4000 Installation Manager User Guide - Revision 6 Content s Introduction 1-1 MA4000 Inst allation Manager Overvie w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 How This Guide is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 MA4000 Inst allation Man ager Application Ab breviations .[...]

  • Page 4

    ii Content s MA4000 Installation Manager User Guide - Revision 6 Pull-Down Men us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Edit Menu . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Contents iii MA4000 Installation Manager User Guide - Revision 6 System Information 6-1 S tat ion Range s T ab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Access Codes T ab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 S peed Calling T ab . . . . [...]

  • Page 6

    iv Content s MA4000 Installation Manager User Guide - Revision 6 Reports 12-1 Creating and Printing a Report or DESI Label . . . . . . . . . . . . . . . . . . . . . . . . 12-2 Productivity Features 13-1 Configura tion T ab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2 UC Suite - MA4000 Manager . . [...]

  • Page 7

    v MA4000 Installation Manager User Guide - Revision 6 Figures Figure T itle Page 2-1 Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 2-2 Installation Manager R24 - InstallShield Wizard Welcome . . . . . . . . . . . 2-4 2-3 Installation Manager R24 - InstallShield Wizard Complete . . [...]

  • Page 8

    vi Figures MA4000 Installation Manager User Guide - Revision 6 3-30 FLCVTR Initial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 3-31 FLCVTR Initial Installation Execute . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25 3-32 Setting INITDATA . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 9

    Figures vii MA4000 Installation Manager User Guide - Revision 6 5-10 Media Gateway Setup Wizard - W elcome . . . . . . . . . . . . . . . . . . . . . . . 5-13 5-11 Media Gateway Setup Wizard - Select Oper ation . . . . . . . . . . . . . . . . . 5-14 5-12 Media Gateway Setup Wizard - Select Val ues . . . . . . . . . . . . . . . . . . . 5-15 5-13 Medi[...]

  • Page 10

    viii Figures MA4000 Installation Manager User Guide - Revision 6 7-28 Edit UCD Group Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30 7-29 Confirm Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30 8-1 User Assignments Tab . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 11

    Figures ix MA4000 Installation Manager User Guide - Revision 6 8-42 User Update Wizard - Select Operation . . . . . . . . . . . . . . . . . . . . . . . . 8-43 8-43 User Update Wizard - Select Values . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-44 8-44 User Update Wizard - Verify Settings . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 12

    x Figures MA4000 Installation Manager User Guide - Revision 6 13-7 Location Diversity - Station Backup Tab . . . . . . . . . . . . . . . . . . . . . . . 13-10 13-8 Location Diversity - Designating Backup St ations . . . . . . . . . . . . . . . . 13-11 13-9 Location Diversity - Extended Bac kup Data . . . . . . . . . . . . . . . . . . . . 13-13 13-1[...]

  • Page 13

    xi MA4000 Installation Manager User Guide - Revision 6 Ta b l e s T able Title Page 2-1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 8-1 Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8 8-2 Advanced Button Template Options . . . [...]

  • Page 14

    xii T ables MA4000 Installation Manager User Guide - Revision 6[...]

  • Page 15

    1-1 MA4000 Installation Manager User Guide - Revision 6 1 Introduction The MA4000 Installation Man ager User Guide provides the information needed to operate the Installation Manager application. The followin g topics are included in this cha pter: Chapter T opics • MA4000 Installation Manager Overview • How This Guide is Organized • MA4000 I[...]

  • Page 16

    1-2 Introduction MA4000 Installation Manager User Guide - Revision 6 How This Guide is Organized Chapter 1 Introduction This chapter outlines how to use th is manual, including actual manual organization, chapter layout, keyboard con ventions, function k eys, and basic terminology for the MA400 0 Installation Manager application. Chapter 2 Getting [...]

  • Page 17

    Introduction 1-3 MA4000 Installation Manager User Guide - Revision 6 MA4000 Inst allation Manager Application Abbreviations CCIS Common Channel Inter-office Signaling CSR Customer Service Representative DM Data Memory DTI Digital T runk Interface FCCS Fusion Call Control Handling FCH Fusion Call Handler GUI Graphical User Interface IM Installation [...]

  • Page 18

    1-4 Introduction MA4000 Installation Manager User Guide - Revision 6[...]

  • Page 19

    2-1 MA4000 Installation Manag er User Guide - Revision 6 2 Getting S t arted This chapter lists the hard ware and softw are requirements necessary to operate the MA4000 Installation Manager . The chapter also pro v ides the steps needed to inst all the MA4000 Install ation Manager application. Chapter T opics • Requirements • MA4000 Installatio[...]

  • Page 20

    2-2 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 T able 2-1 System Requi rement s Minimum Recommended Operating System Windows 98 Note: This is the bare minimum operating system. Windows NT 4.0 (Service Pack 5 or later) Windows 2000 (Service Pack 3 or later) Window XP Professional (Service Pack 1 or later) Note: This is the [...]

  • Page 21

    Getting S tarted 2-3 MA4000 Installation Manag er User Guide - Revision 6 MA4000 Inst allation Manager Inst allation T o install MA4000 Installation Manager for the fi rst time, use the installation CD includ ed in your MA4000 Installation Manager package. Yo u m u s t r u n Setup from within Windows. The following procedure walks y ou through the [...]

  • Page 22

    2-4 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 Figure 2- 2 Installation Manager R24 - InstallShield W izar d Welcome Ste p 5 Fo llow the prompts in the Setup program to accept the software li censing agreement, to enter your cu stomer information, and to select the setup type. The Setup program copies the required files to[...]

  • Page 23

    Getting S tarted 2-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 2- 3 Installation Manager R24 - InstallShield W izar d Complete Ste p 7 Click the Finish button. The Installatio n Manager R24 - Inst allShield Install Feature(s) displays ( Fig ure 2-4 ).[...]

  • Page 24

    2-6 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 Figure 2- 4 Installation Manager R24 - InstallShield Inst all Fea ture(s) Ste p 8 Select the ap propriate check box to install the desir ed feature. After MA4000 Installation Manager finishes inst alling each selected feature, you can no w run the MA 4000 Installation M anager[...]

  • Page 25

    Getting S tarted 2-7 MA4000 Installation Manag er User Guide - Revision 6 Initializing the Flash Card and Inst alling the System Soft ware (SV7000 MPS Only) The following procedure contains a step which can result in the loss of existing dat a on your computer if performed improperl y . This step is indicated with a Caution symbol. If you are unsur[...]

  • Page 26

    2-8 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 St e p- b y - St e p P r oc e d u r e T o in itialize the flash card, in stall it i n the server , and loa d the MPS system software do the following: Ste p 1 Insert the MPS system so ftware CD into your computer , then reboot. — Linux status messages displa y , followed by [...]

  • Page 27

    Getting S tarted 2-9 MA4000 Installation Manag er User Guide - Revision 6 Ste p 7 T ype the following at the command prompt, th e press Enter : mount /dev/hdc /mnt/cdrom Replace hdc in the command, if necessar y , with the designation your laptop uses for the internal CD- ROM device. — Linux mounts the CD-ROM and info r ms you th e device is re a[...]

  • Page 28

    2-10 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 Step 18 Connect an ethernet cab le be tween your laptop and the Ether1 jack on the front of the MPS. — Y ou must use a crossover Ethern et cable, not the more common straight-through type. Step 19 On your laptop, open the Network ( or Network Connections) control pan el . S[...]

  • Page 29

    3-1 MA4000 Installation Manag er User Guide - Revision 6 3 Graphical User Interface This chapter provides an o verview of the components of the MA4000 Installation Manager software. The following topics are included in this chap ter: Chapter T opics • General Graphical User Interface Features • Startup Dial og • Pull-Down Menus • Primary Se[...]

  • Page 30

    3-2 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 If multiple rows are selected the display will be listed in the form [last selected row] of [total rows] ( see Figure 3-2). Figure 3- 2 Data Navigator Multi Select example Example: If the list is displ aying Row #1 at the top of the list, and t he user has made the sel[...]

  • Page 31

    Graphical User Interface 3-3 MA4000 Installation Manag er User Guide - Revision 6 Selectin g All list box es will support the ability to multi-select items. There are two ways to multi-select items: Ste p T o select a ra nge of rows that are co nsecutive: — Select the first item in the range — Hol d the Shif t k ey and select the last it em in [...]

  • Page 32

    3-4 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 5 Edit Multiple Records example List Box Sorting All lists will hav e the ability to sort. Clicking on the title bar of a column causes the list to be sorted alphabetic ally by that column. A second click will reverse the sort order . Clicking in a differen t[...]

  • Page 33

    Graphical User Interface 3-5 MA4000 Installation Manag er User Guide - Revision 6 S t artup Dialog MA4000 Installation Manager projects are not comprised of a single fil e like a spreads heet or document. Instead, the projec t is consists of information contained in a database. T o support this, your are given the Installation Manager Startup ( Fig[...]

  • Page 34

    3-6 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Projects T ab Figure 3- 8 Projects T ab New button Y ou will have sever al choices to make. Some of the most powerful features of MA4000 Installation Manager is the ability t o re-use previous data. When a new project is def ined, it can be defined fro m an existing pr[...]

  • Page 35

    Graphical User Interface 3-7 MA4000 Installation Manag er User Guide - Revision 6 Create Project Wizard Ste p 1 Th e Welcome to the Crea te Project Wizard gree ts you and informs you that the wizard will be guiding you thro ugh the steps necessary to create a new project. The panel also warns you that some ba sic information will be needed to compl[...]

  • Page 36

    3-8 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 12 Create Project Wizard - Project Name an d T ype - UNVERGE IPX Figure 3- 13 Create Project Wizard - Project Name and T ype - UNIVERGE SV7000 Ste p 2 Th e Create Project Wizard - Project Name and T ype dialog box allo ws you to enter a name for the project. [...]

  • Page 37

    Graphical User Interface 3-9 MA4000 Installation Manag er User Guide - Revision 6 — Select the system type from the System T ype drop-down menu. • Business System • Hospitality System — Select the system type from the Hardware T ype drop-down menu. • NEAX IPX • NEAX IPX DM • NEAX IPX UMG • UNIVERGE IPX • UNIVERGE SV7000 — Select[...]

  • Page 38

    3-10 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 14 Create Project Wizard - Project Category and Notes Ste p 3 Th e Create Proje ct Wizard - Pr oject Category and Notes allows you to provide additional info rmation about the projec t, and permits you to categ orizing the project. Ste p 4 Click the Next but[...]

  • Page 39

    Graphical User Interface 3-1 1 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 15 Create Project Wizard - Customer Locations Ste p 5 Th e Create Proje ct Wizard - Customer Locations is similar to the Customer Organization ( St e p 6 ). It allows you to specify locations for all telephone so they can be accurate ly delivered to the ne[...]

  • Page 40

    3-12 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 16 Create Project Wizard - Customer Organization Ste p 6 Th e Create Proje ct Wizard - Customer Organization allows you to name the levels in a customer's organization. It is very similar to naming the leve ls in a comp any's organizational cha rt.[...]

  • Page 41

    Graphical User Interface 3-13 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 17 Create Project Wizard - V oice Mail Ste p 7 Th e Create Proje ct Wizard - V oice Mail allows you to choose from any supported voice mail system. Current selections include: <None> <Other V o ice Mail> NEAX Mail AD- 64 - A voice messaging syst[...]

  • Page 42

    3-14 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 18 Create Project Wizard - Customer Contact Information Ste p 8 Th e Cr eate Project W izard - Customer Cont act Information allows you to enter details ab out the customer that is custom to this new pr oject. Click the Next bu tton. Figure 3-19 displays.[...]

  • Page 43

    Graphical User Interface 3-15 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 19 Completing the Create Project Wizard Ste p 9 Th e Completing the Create Project Wizard i s the last panel you will encounter as p art of the Create Project Wizard. Click the Finish button to end the Wizard and return to Figure 3-7 .[...]

  • Page 44

    3-16 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 •I m p o r t button Ste p 1 Click the Import button a s shown in Figure 3-20 . Figure 3- 20 Projects T ab Figure 3-21 displays.[...]

  • Page 45

    Graphical User Interface 3-17 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 21 Import Project Ste p 2 Sele ct an existing project and click the Op en button. The selected project now appears in the Select Project: se ction of the Installation Manager S tartu p . • Delete button Ste p 1 Select a pr oject from the list located in t[...]

  • Page 46

    3-18 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 • Delete All button Ste p Click the Delete All button. Figure 3 -23 will display . Figure 3- 23 Delete All Projects Confirmation • Clicking t he Yes bu tton deletes a project entirely and removes the project from the database. The project cannot be recovered. Refr[...]

  • Page 47

    Graphical User Interface 3-19 MA4000 Installation Manag er User Guide - Revision 6 Te m p l a t e s Ta b Figure 3- 24 Te m p l a t e s Ta b • New button Highlighting a template lis ted in the Select T emplate: section, and cl icking the New button, will show the same Figure 3-9 through Figure 3-19 dialog bo xes as the Project T ab display ed. Thi[...]

  • Page 48

    3-20 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 25 Import T empla te Ste p 2 Select the template to import from those templates listed , and click the Open button. • Delete butt on Ste p 1 Select a template from the list located in the Installation Manager S tartup ( Figure 3-7 ). Ste p 2 Click the Dele[...]

  • Page 49

    Graphical User Interface 3-21 MA4000 Installation Manag er User Guide - Revision 6 • Delete All button Ste p Click the Delete All button. Figure 3 -27 will display . Figure 3- 27 Delete All Projects Confirmation • Clicking t he Yes bu tton deletes a template entirely and removes the template from the database. The project cannot be recovered. R[...]

  • Page 50

    3-22 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Pull-Down Menus File Menu The File pull-down menu contains these file functions: • C reate Proj ect ... • Open Project .. . • Save As — Pro ject ... — Templ ate ... •E x i t Edit Me nu The Edit pull-down menu ( Figure 3-28 ) cont ains the common functions [...]

  • Page 51

    Graphical User Interface 3-23 MA4000 Installation Manag er User Guide - Revision 6 Copy (Ctrl+C) Ste p 1 Select an item (this could be the context of a text box, or it could be multiple items in a list). Ste p 2 Af ter a selection is made, press the Ctrl and C keys. A copy of the selected item(s) is placed on the Windows Clipboard. Ste p 3 Y ou can[...]

  • Page 52

    3-24 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 T o launch the Flash Card Wizard, do the following: Ste p From Microsoft Desktop, select Start > Programs > Inst allation Manager 24 > Flash Card Wizard . OR Ste p From the Installation Ma nager Menu Bar , click To o l s > Flash Card Wizard ... . Figure 3-[...]

  • Page 53

    Graphical User Interface 3-25 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 31 FLCVTR Initial Installation Execute Ste p 1 Insert a n unformatted flash card into an available PCMCIA slot. Ensure you insert a flash ca rd prior to lau nching the FLCVTR progr am in order to display the PC’s PCMCIA slot for the Fl ash Card field. Ste[...]

  • Page 54

    3-26 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 32 Setting INITDA T A Ste p 6 Enter the IP Address, Subnet Mask and Gateway of the SV7000, then click the Set button. This option only applied to the SV7000, and is not available for a NEAX 2400 IPX. NOTE[...]

  • Page 55

    Graphical User Interface 3-27 MA4000 Installation Manag er User Guide - Revision 6 • If the Progr am Upgrade Execute button is click e d, Figure 3-33 displays. Figure 3- 33 FLCVTR Program Upgrade Execute Ste p 1 Insert the flash card containing the progr am files into an available PCMCIA slot. Ste p 2 In the Drive field , choose the drive cont ai[...]

  • Page 56

    3-28 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 •I f t h e D a t a B a c k u p Execute button is clicked, Figure 3-34 displa ys. Figure 3- 34 FLCVTR Data Backup Execute Ste p 1 Insert the flash card containing the progr am files into an available PCMCIA slot. Ste p 2 In the Drive field, choose the drive containin[...]

  • Page 57

    Graphical User Interface 3-29 MA4000 Installation Manag er User Guide - Revision 6 Registration W izard ... The Registration Wizard connects your system to the NEC Re gistrati on Service and obtains yo ur Activ ation Code. See Figure 3-35 . T o launch the Regi stration Wizard , do the following: Ste p From Microsoft Desktop, select Start > Progr[...]

  • Page 58

    3-30 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 36 NEC Registration Wizard - W e Want T o Know About Y ou Ste p 2 Select the Next button to continue. F igure 3-37 displays.[...]

  • Page 59

    Graphical User Interface 3-31 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 37 NEC Registration Wizard - Site Information Ste p 3 Enter the site information request ed. Those fields denoted with an asterisk require an entry . Ste p 4 Click the Next button to continue. Figure 3-38 displays.[...]

  • Page 60

    3-32 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 38 NEC Registration Wizard - Complete Y our NEC Registration Ste p 5 Click the Next button. Fig ure 3-39 displays.[...]

  • Page 61

    Graphical User Interface 3-33 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 39 NEC Registration Wizard - Select System to A ctivate Ste p 6 Sele ct the appropriate system from the list provided. — Direct Connection to t he System . Enter the communica tion port and baud rate. — IP Con nection to t he System . Enter th e IP addr[...]

  • Page 62

    3-34 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 40 NEC Registration Wizard - Gather Security Codes from System Ste p 8 Click the Get System Information button to connect your system and obtain/u pdate the hardware and sof tware key codes. Ste p 9 Click the Next button to proceed. Figure 3-41 displays.[...]

  • Page 63

    Graphical User Interface 3-35 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 41 NEC Registration Wizard - Registration Information Step 10 In the Modem Configuration Section , enter or select the correct information into the Modem Name and Registration Serve r Dialing Number fields. Ste p 1 1 Click Connect to NEC Registration Server[...]

  • Page 64

    3-36 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 42 NEC Registration Wizard - Activate Y our System Step 13 T o activate your sys tem, click the Next button. Figure 3-43 displays.[...]

  • Page 65

    Graphical User Interface 3-37 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 43 NEC Registration Wizard - System Activation Step 14 Select the Send Activation Licen se button to activa te your system. Step 15 Select the Next button to proceed. Figure 3-44 displays. If the Activation License field is empty , you can either go back an[...]

  • Page 66

    3-38 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 44 NEC Registration Wizard - Congratulations Step 16 Click the Finish button to exit th e Registration Wizard. MA T ... The Maintenance Administr ation T ool (MA T) is a command-line interface application for configuring yo ur system. Experienced users who w[...]

  • Page 67

    Graphical User Interface 3-39 MA4000 Installation Manag er User Guide - Revision 6 License V erification T ool ... The License V erification T ool provides a brief summary of the primary licenses that are av ailable (and in use) on y our SV7000 system. T o launch the License V erification T ool, do the following: Ste p From Microsoft Desktop, selec[...]

  • Page 68

    3-40 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Clipboard has been enhanced to be able to perform batch downloads. Y ou have the ability to: • Download data from the switch ba sed on categories (for exam ple, Station Data, T runk Data, Restricted Data, etc.) • Add commands the data needs to be download to a li [...]

  • Page 69

    Graphical User Interface 3-41 MA4000 Installation Manag er User Guide - Revision 6 Help M enu The Help pull-down menu is the place to go for assistance or information. Help Index … The Help Index... option displays the HTML, context sensitiv e help for the MA4000 Installation Manager application. Vie w Log File … The View Log File... option lis[...]

  • Page 70

    3-42 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Primary Sections The buttons located along the left side of the gr aphical user interface in the Main window (see Figure 3-47 ) contain the core functions of MA4000 Installation Manager . This is wh ere y ou will view , manipulate, and prepare the data to be sent to t[...]

  • Page 71

    4-1 MA4000 Installation Manag er User Guide - Revision 6 4 Project Information This chapter describes the MA4000 Instal lation Manager’ s Project Information section tabs. Chapter T opics • Primary Contact Tab • Company Organization Tab • Tasks Tab • Phased Installation Tab Primary Cont act T ab The Primary Contact tab is used to pro vide[...]

  • Page 72

    4-2 Project Information MA4000 Installation Manager User Guide - Revision 6 Comp any field Enter the primary contact’ s company name. Cont act field This is the name of the individual who is the primary contact for the customer . Tit l e field Enter the primary contact’ s title. Phone field Enter the primary contact's primary phone number [...]

  • Page 73

    Project Information 4-3 MA4000 Installation Manag er User Guide - Revision 6 Comp any Organization T ab The Company Organization tab ( Figure 4- 2 ) provides you with set fields allowing you to describe the company . This is usually information on the company where the sy stem is being i nstalled. Figure 4- 2 Project Information - Company Organizat[...]

  • Page 74

    4-4 Project Information MA4000 Installation Manager User Guide - Revision 6 • Edit button Before the Edit button can f unction, an entry in the Locations tree view must be sele cted. Af ter selecting an entry , click the Edit button. Figure 4-3 displa ys. Y ou must close this dialog before continuing with any other tasks. Figure 4- 3 Edit Locatio[...]

  • Page 75

    Project Information 4-5 MA4000 Installation Manag er User Guide - Revision 6 • New button The New button will allow y ou to define a new location. See Figure 4-4 . Figure 4- 4 New Location If the location al ready exists, y ou will receive an error message stating the location exists. Y ou will be given the opport unity to make a change or cancel[...]

  • Page 76

    4-6 Project Information MA4000 Installation Manager User Guide - Revision 6 • Delete button T o use the Delete button, you must first select a branch or a leaf element of the tree. Clicking the Del ete button will displa y the Confirmation - Delete This Item ( Figure 4-5 ). If the user clicks the Yes b utton, the node will be remov ed, and any of[...]

  • Page 77

    Project Information 4-7 MA4000 Installation Manag er User Guide - Revision 6 Organization secti on The Organization section allows y ou to define the company structure from an organization point of vi ew . Y ou can break the company down into departments, divisions, and groups. Its flexibili ty allows you to break items down in the best way possibl[...]

  • Page 78

    4-8 Project Information MA4000 Installation Manager User Guide - Revision 6 • New button The New button is used to create a new entry into the company organization. Y ou can define a new Division using this dialog. See Figure 4-8 . Figure 4- 8 New Organization - General • Delete button Y ou must sele ct the elem ent in the Organization tree vie[...]

  • Page 79

    Project Information 4-9 MA4000 Installation Manag er User Guide - Revision 6 • Configure button The Co nfigure button allows you to define the names of the locations within the customer’ s buildings. Figure 4-10 displays the fiel ds used to define the organization levels. Figure 4- 10 Edit Organization Labels - General[...]

  • Page 80

    4-10 Project Information MA4000 Installation Manager User Guide - Revision 6 Ta s k s Ta b The Tasks tab ( Figure 4-11 ) allows y ou to create a task list to manage items that must be completed t o ha v e a successful installation. Each row in the list box represents a task. Figure 4-1 1 Project Information - T as ks T ab[...]

  • Page 81

    Project Information 4-1 1 MA4000 Installation Manag er User Guide - Revision 6 •E d i t button In order to use the Ed it button, a task mus t be select ed. The Edit button will allow y ou to modify a task. Figure 4-12 displays a task being edited. Figure 4- 12 Edit T ask Selecting the Browse button for the Begi n Date , Due Date , or Complete Dat[...]

  • Page 82

    4-12 Project Information MA4000 Installation Manager User Guide - Revision 6 Figure 4- 13 Edit Date - General[...]

  • Page 83

    Project Information 4-13 MA4000 Installation Manag er User Guide - Revision 6 • New button The New button will add the current information to the task list. Click the New button, and Figure 4-14 displays. Figure 4- 14 New T ask - General Once a task has been added, the status selected ( Open , Started , Testing , or Closed ), and the Begin , Due [...]

  • Page 84

    4-14 Project Information MA4000 Installation Manager User Guide - Revision 6 Phased Inst allation T ab The Phased Installation tab is intended for advanced users only! The Phased Installation tab ( Figure 4-16 ) allows t he Installation Manager (IM) to add additional user station dat a, MG devices, and Circuit Cards to an existing V oice Server dat[...]

  • Page 85

    Project Information 4-15 MA4000 Installation Manag er User Guide - Revision 6 • Edit or New button When the Edit or New button is clic ked, Figure 4-17 displays. Figure 4- 17 Phased Installation - New or Edit Button — Enter the appropriate information, as needed, in the Description and Notes fields. — After uploading the data, the correspondi[...]

  • Page 86

    4-16 Project Information MA4000 Installation Manager User Guide - Revision 6[...]

  • Page 87

    5-1 MA4000 Installation Manag er User Guide - Revision 6 5 Hardware Information This chapter describes the MA4000 Instal lation Manager’ s Hardware Information section tabs. Chapter T opics • Options Tab • Media Gateway and Circuit Cards • Voice Ma il Tab • Security Tab Options T ab Use Figure 5-1 (Options T ab) to configure miscellaneous[...]

  • Page 88

    5-2 Hardware Inform ation MA4000 Installation Manager User Guide - Revision 6 Project Name field This is the name of the project d a tabase. Y ou can change the database name, but is recommended it remain as the nam e of the database. This field is used in many reports to identify the installation the data is associated with. System T ype field V a[...]

  • Page 89

    Hardware Information 5-3 MA4000 Installation Manager User Guide - Revision 6 • System Name field This is the name of th e system. Thi s information wi ll be assigned internally to the system. • IP Phone Type field Allows specification of the IP Phone support needed in MA4000 Installation Manager . This setting determines what options are mad e [...]

  • Page 90

    5-4 Hardware Inform ation MA4000 Installation Manager User Guide - Revision 6 User ID and Password fields (optional) The User ID and Password fields can be used if authenticati on is required. T est button Clicking the Test button performs a ve rification of the sys tem connection selected. If the test connection fails, Figure 5-2 display s. Figure[...]

  • Page 91

    Hardware Information 5-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 5- 3 Edit IP Configuration - NEAX IPX, NEAX IPX DM, and UNI VERGE IPX Example[...]

  • Page 92

    5-6 Hardware Inform ation MA4000 Installation Manager User Guide - Revision 6 Figure 5- 4 Edit IP Configuration - UNIVERGE SV7000 Example[...]

  • Page 93

    Hardware Information 5-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 5- 5 Edit IP Configuration - NEAX IPX UMG LMG (Local Module Group) values are 0 - 3, for a total of four groups. NOTE[...]

  • Page 94

    5-8 Hardware Inform ation MA4000 Installation Manager User Guide - Revision 6 Media Gateway and Circuit Cards The Media Gateway and Circuit Cards ( Figure 5-6 ) tab is where peripheral dev ices (i.e, VS-32, MG-PRI, MG-CO T , MC-2A), Protocol Handlers, and Circuit Cards are assign ed and configured. By default, all of the required protocol handlers [...]

  • Page 95

    Hardware Information 5-9 MA4000 Installation Manag er User Guide - Revision 6 New button Clicking the New button displays Figure 5- 8 . Figure 5- 8 New Circuit Card Select the Media Gateway or circuit c ard to be assigned. Figure 5-9 is an example of the dialog bo x that displays when selecting the Media Gateway - MG 1.5M card.[...]

  • Page 96

    5-10 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Figure 5- 9 Example - Media Gateway - MG 1.5M Edit Circuit Card Dependin g on the syste m type sele cted, some of the options wi ll install automatically and will not need to b e selected. The following opti ons require a PIR: • Attendant Cons ole •P A D • Physical [...]

  • Page 97

    Hardware Information 5-1 1 MA4000 Installation Manager User Guide - Revision 6 Edit button Edit the circuit c ard selected, changi ng the fields as needed. When you are satisfied with the changes made, clic k the OK button to save the changes. Circuit Card Field Def initions Access to Attendant Operator The code system users dial to reach the atten[...]

  • Page 98

    5-12 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Installation Phase The phase the device intends to install. Kind The PRI trunk type selected from the pull-down menu ( NI-2 , AT&T - 41459 , and DMS - Nortel A211 ). MAC Address The Media Access Control address for the equipment. The address is located on the bottom o[...]

  • Page 99

    Hardware Information 5-13 MA4000 Installation Manag er User Guide - Revision 6 Media Gateway Setup button •S e t u p button Ste p 1 Con figure a Media Gatewa y device by highlighting a predefin ed Media Gateway and click ing the Setup button. Figure 5- 10 displays. Figure 5- 10 Media Gateway Setup Wizard - W elcome Ste p 2 Click the Next button t[...]

  • Page 100

    5-14 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Figure 5-1 1 Media Gateway Setup Wizard - Select Operation Ste p 3 Sele ct the appropriate Comm Port , Properties , Spe ed , and Duplex Mode , you wish the operation to per f orm, ente r the Default Gate way , if applicable, and then click the Next button. Figure 5-12 dis[...]

  • Page 101

    Hardware Information 5-15 MA4000 Installation Manag er User Guide - Revision 6 Figure 5- 12 Media Gateway Setup Wizard - Select V alues Ste p 4 Update the values be fore continuin g. Ste p 5 Con nect a serial cable from the COM port on th e PC to the RS232C connector on the Media Gate way unit. Ste p 6 Whe n all the values are updated and co rrect,[...]

  • Page 102

    5-16 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Figure 5- 13 Media Gateway Setup Wizard - Setting Media Gateway Ste p 7 Whe n the Media Gate wa y setup is complete, Figure 5-14 displays.[...]

  • Page 103

    Hardware Information 5-17 MA4000 Installation Manag er User Guide - Revision 6 Figure 5- 14 Media Gateway Setup Wizard - Operation Completed Ste p 8 Click the View L og button to see a list of the operation results. Ste p 9 Click the Finish button to exit the Me dia Gateway Setup Wizard.[...]

  • Page 104

    5-18 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Signaling Server - SI P Server (Including MPH) The Signaling Server is enabled when: • System T ype = SV7000 UNIVERGE • Fusion = NCN - Network Control Node The Signaling Server option ( Figure 5-15 ) allows you to define ranges for the SIP Server . The signaling se rv[...]

  • Page 105

    Hardware Information 5-19 MA4000 Installation Manager User Guide - Revision 6 Name (Description) field Enter a server desc ription, or use th e default show n. Signaling Server ID field (This name must be u nique on the NEAX IPX UMG) Enter the Signaling Server’ s ID, or use the default value of 1 . Spee ch Channels field Enter the appropriate num[...]

  • Page 106

    5-20 Hardware Information MA4000 Installation Manager User Guide - Revision 6 V oice Mail T ab The Voice Mail tab ( Figure 5-16 ) allows you to set and configure information used to link a user to a voice mail system. The Voice Mail tab will provide information to the MA4 000 Installation Manager on how it can connect to the v o ice mail sy stem. A[...]

  • Page 107

    Hardware Information 5-21 MA4000 Installation Manag er User Guide - Revision 6 V oice Mail Sys tem V oice Mail T ype field The available op tions are <None>, NEAXMail AD-64, UNIVERGE UM4730, UM 8500 SQL Message Store, UM8500 Exchange Message Store, and <Other V oice Mail>. Port T ype NEAXMail AD-64 UNIVERGE UM4730 UM8500 E xchange Messa[...]

  • Page 108

    5-22 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Exchan ge Infor mation Server field This is the Microsoft Ex change se rver name. Example: Mailbox Store. Mailbox Store The Mailbox St ore (similar to group) where the mailb ox es were creat ed. Example: Firs t Storage Group. Active DIr ectory Informat ion Domain The acti[...]

  • Page 109

    Hardware Information 5-23 MA4000 Installation Manager User Guide - Revision 6 Enter the applicable station number and the phone name to be display ed. Select the R oute Rest rictions and Service R estrictions (use the default, or create a new confi gurati on) from the Route Restrictions (RSC) and Service Restrictions (SFC) dro p-down menu. A port c[...]

  • Page 110

    5-24 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Security T ab The Security tab ( Figure 5-18 ) allows y ou to set and configure a one- time password that will prev ent unauthorized access to the SIP terminal/equipment. Figure 5- 18 Hardware Information - Security T ab NOTE The following equipment are compatible wi th t[...]

  • Page 111

    Hardware Information 5-25 MA4000 Installation Manager User Guide - Revision 6 T erminal/Equipmen t Security One-Time Password field The one-time password is a di sposable password that can be used only one time. The password becomes inv alid when the time period indicated in the One-Time Password Expires field is ex ceeded. If the system is initial[...]

  • Page 112

    5-26 Hardware Information MA4000 Installation Manager User Guide - Revision 6[...]

  • Page 113

    6-1 MA4000 Installation Manag er User Guide - Revision 6 6 System Information This chapter describes the MA4000 Instal lation Manager’ s System Information section tabs. Chapter T opics • Station Ranges Tab • Access Codes Tab • Speed Calling Tab S t ation Ranges T ab The Station Rang es tab ( Figure 6-1 ) allows y ou to define r anges for v[...]

  • Page 114

    6-2 System Information MA4000 Installation Manager User Guide - Revision 6 St ation Range section The Station Range section lists all the station r anges that have been defined. •E d i t butt on Y ou must first select a record in the Station R ange list, then click the Edit bu tton. Figure 6-2 displays allowing you to modify the entry selected. F[...]

  • Page 115

    System Information 6-3 MA4000 Installation Manag er User Guide - Revision 6 Office Code section The Area / Office Cod e field allows y ou to specify the T elco information associated with th e r ange of station numbe rs. Select the OK butt on to accept the changes, or the Cancel button to ignore the modifications speci fied. • New bu tton The Sta[...]

  • Page 116

    6-4 System Information MA4000 Installation Manager User Guide - Revision 6 Figure 6- 4 Edit Reserved St ations - General Description field Enter a meaningful description of the range being defined. St ation Range section Enter the range of extensions to be reserved. If it is a single number , then set the From and To fields to the single number . T[...]

  • Page 117

    System Information 6-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 6- 5 Warning - Delete Reserved St ation Range(s)[...]

  • Page 118

    6-6 System Information MA4000 Installation Manager User Guide - Revision 6 Access Codes T ab Special Access Codes allow access to additional system- wide features that may not exist on individual telephones. This feat ure may be restricted using the Service F eature Restri ctions (SFC) settings. See Figure 6-6 . Figure 6- 6 System Information - Acc[...]

  • Page 119

    System Information 6-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 6- 7 Edit Access Code Ste p 1 Sele ct the desired feature for the new or edite d access code from the Feature Description drop-down field. Ste p 2 Enter th e code to be used for this feature in the Access Code field. Ste p 3 If editing an existing feature, click the [...]

  • Page 120

    6-8 System Information MA4000 Installation Manager User Guide - Revision 6 S peed Calling T ab The Speed Calling feature allows a us er or attendant console to call frequently dialed numbers using fewer digit s (Abbreviated Call Codes) than normally required. This feature may be restricted using the Service Fe ature Restri ctions (SFI-12) setting s[...]

  • Page 121

    System Information 6-9 MA4000 Installation Manag er User Guide - Revision 6 Figure 6- 9 Edit System Speed Calling Ste p 1 Enter the desired number in the Speed Calling Number field (a maximum of 24 digit s). Ste p 2 Enter the code to be used for this feature in the Abbreviated Call Code field. Ste p 3 If editing an existing feature, click the OK bu[...]

  • Page 122

    6-10 System Information MA4000 Installation Manager User Guide - Revision 6[...]

  • Page 123

    7-1 MA4000 Installation Manag er User Guide - Revision 6 7 Advanced Features This chapter describes the MA4000 Instal lation Manager’ s Advanced Features section tabs. Chapter T opics • System Features (ASYD) Tab • Feature Restrictions Tab • Route Restrictions Tab • Least Cost Rou ting (LC R) Tab • Automated Call Distribution (ACD) Tab [...]

  • Page 124

    7-2 Advanced Features MA4000 Installation Manager User Guide - Revision 6 System Features (ASYD) T ab The Syst em F eatures (ASYD) tab defines the r anges of station numbers the Installation Manager will use to assign phone numbers t o users. Also, th e feature allows admini strato rs to designat e a ra nge or numbers that will not be ass igned to [...]

  • Page 125

    Advanced Features 7-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 2 System Information - F eatures (ASYD/L/N) T ab T o use the default features, select the Us e Default System Features check box. R estore the default settings by clicking the Restore Defaults button. When the Edit or New buttons are selected, Fi gure 7-3 displa ys[...]

  • Page 126

    7-4 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 3 Edit System Features Ste p 1 Select the de sired command ( ASYD , ASYDL , and ASYDN ) from the Command drop-down field . Ste p 2 Enter the appropriate informatio n to the System , Index , Dat a , Bit , and Note fields. The information containe d in the Dat a field[...]

  • Page 127

    Advanced Features 7-5 MA4000 Installation Manag er User Guide - Revision 6 Feature Restrictions T ab Information entered in the fields on the Feature Restrictions (ASYD) tab are for Phase 1 installations only . The Feature Restrictions tab (s ee Figure 7-4 ) allows you to prov ide meaningful names to the Servi ce Feat ure Classes built int o the sy[...]

  • Page 128

    7-6 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 4 Advanced Features - Feature Restrictions T ab •E d i t button When you select a Service F e ature Class, then click the Edit button, Figure 7-5 initiall y displays.[...]

  • Page 129

    Advanced Features 7-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 5 Edit Service Feature Restrictions (SFC) - Day T ab Y ou are then allowed to p rovide a descri ption of the SFC number selected, and the service features to be assigned to the SFC number . — Selecting the Us e Default Service Features check box limits the servic[...]

  • Page 130

    7-8 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 6 Edit Service Feature Restri ctions (SFC) - Night T ab — Selecting the Allow Day and Night Service Feature Restrictions check box allows the service feature restrictions to be av ailable day or night. — Selecting the Use D efault Service Features check box acti[...]

  • Page 131

    Advanced Features 7-9 MA4000 Installation Manag er User Guide - Revision 6 Route Restrictions T ab Information entered in the fields on the Route Restrictions tab are for Phase 1 instal lations only . There are 16 Route Restriction Classes (RSC) and 16 Service Feature Classes (SFC) av ailable on your system. Y ou can use Route Restriction Classes t[...]

  • Page 132

    7-10 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 7 Advanced Features - Route Restrictions T ab The Route R estrictions (RSC) (see Fig ure 7-7 ) provides a list of restriction classes in the system. The list is provi ded as an enhancement. It allows the MA4000 In stallation Manager user to name the 16 av ailable r[...]

  • Page 133

    Advanced F eatures 7-1 1 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 8 Edit RSC - Day T ab —T h e RSC Number field displays the RSC se lected for editing, whil e the Description field provides you the opportunity to enter a more descriptive label, if desired. —T h e Ro ute field displays the Media Gateway circ uit the RSC bei[...]

  • Page 134

    7-12 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 9 Edit RSC - Night T ab[...]

  • Page 135

    Advanced Features 7-13 MA4000 Installation Manag er User Guide - Revision 6 • New Toll button Select a R oute R estriction Class, and click the New bu tton, Figure 7- 10 displays. Figure 7- 10 Edit T oll - Outgoing Connection - Day T ab —T h e Restriction drop-down field allows selection of either the Restricted , Allowed , 3/6 Toll Restriction[...]

  • Page 136

    7-14 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7-1 1 Edit T oll - Outgoing Connection - Night T ab —U s i n g t h e Day tab, when the 3/6 Toll Restriction option is selected, Figure 7-12 displa ys.[...]

  • Page 137

    Advanced Features 7-15 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 12 Edit T oll - Outgoing Selection — Selecting the Add button displa ys Figure 7-13 .[...]

  • Page 138

    7-16 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 13 Edit Route T oll Restriction — Enter the destination and whether their is a restriction or not.[...]

  • Page 139

    Advanced Features 7-17 MA4000 Installation Manag er User Guide - Revision 6 Least Cost Routing (LCR) T ab Information entered in the field s on the Least Cost Routing (LCR) tab are for Phase 1 instal lations onl y . Use the Least Cost Routing (LCR) tab to conf igure the server to route calls over t he most economical facility availab le, such as W [...]

  • Page 140

    7-18 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Ste p 1 Cho ose the LCR number to be programmed and select th e Edit button. Figure 7-15 displays . T o create a new LCR entry , select the New button. Figure 7- 15 Edit System Features Ste p 2 Enter the Call Pattern information. Th e system will then use this pa ttern to ma[...]

  • Page 141

    Advanced Features 7-19 MA4000 Installation Manag er User Guide - Revision 6 (in the dialed stream) the system wi ll strip out (digits to skip). F or example, deleting 9 and 1 for a long distanc e call. The system looks at digits from left to right and begins stripping “on the left” . Ste p 4 Cho ose the desired option from the following dr op-d[...]

  • Page 142

    7-20 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 17 Edit Time of Day Patterns — Enter the desired time sequences, not to exceed 24 hours. Ste p 6 T o edit a circuit card’s routing, choo se a circuit card (or card s) listed in the Route field and use the Right Arrow button to move the card to the editing secti[...]

  • Page 143

    Advanced Features 7-21 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 18 Edit Least Cost Routing Data Ste p 8 Using the Number of Digit s to Skip field, the user must specify the number of digits (in the dialed stre am) the system will strip out (or digit s skipped). For example, dele ting 9 and 1 for a long dist ance call. — The [...]

  • Page 144

    7-22 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 19 Additional Digit T r anslation (AADC) Ste p 1 1 Enter the additional digit s and select the OK butt on. Step 12 Select the Priority Restriction Class . Step 13 Use the Kind of T runk fiel d to specify whether the trunk is IP or non-I P . Step 14 If IP was select[...]

  • Page 145

    Advanced Features 7-23 MA4000 Installation Manag er User Guide - Revision 6 Automated Call Distribution (ACD) T ab The ACD tab is used to configure the ACD system to connect lar ge amounts of incoming call s automatically to groups composed of ACD agent positions. These calls are proce ssed in the order of their arrival , and are distributed evenly[...]

  • Page 146

    7-24 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 21 Edit ACD —M o d i f y t h e Chime field. The other fields cannot be changed from this ACD panel. The TMF (T erminal Multiple Information T ransfer Facility) and MSF (T erminal Mode Set Facility) are facilities t hat Voice Server support s for communicating wi [...]

  • Page 147

    Advanced Features 7-25 MA4000 Installation Manag er User Guide - Revision 6 Open Application Interface (OAI) T ab The OAI System is the interface joining a variety of facilities in the switch to the application programs in an external computer in accordance with the basic reference model of the Open Systems Interconnection (OSI) standardized by the[...]

  • Page 148

    7-26 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 23 Edit OAI - New — Enter or select the de sired i nformation in the Key Code , Chime , Facility Type , OP-Code , and Access Code fields. •E d i t button When the Edit button is selected, Fi gure 7-23 display s. Figure 7- 24 Edit OAI - Edit —M o d i f y t h e[...]

  • Page 149

    Advanced Features 7-27 MA4000 Installation Manag er User Guide - Revision 6 • Delete button T o delete an existing OAI, highlight the OAI to be removed and click the Delete bu tton. Figure 7-25 will disp lay to confirm wh ether you want to delete the OAI. Figure 7- 25 Confirm Delete[...]

  • Page 150

    7-28 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Monitor Number T ab AMNO assigns monitored numbers in the PBX. In a ACD system, the monitored numbers programmed in AM NO are the entry points for pilot numbers. Monitored Numbers are also used in OAI applications for call deflection. In the case of A ttendant console, Monit[...]

  • Page 151

    Advanced Features 7-29 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 27 Monitor Number - New or Edit — Enter , modify or select th e desired information in the Monitor Number , UCD (Follow UCD) , Use as Attendant Console , UCD Hunt Group , and Phase fields. • UCD Hunt Group fi eld T o modify the UCD Hunt Group, select the Brows[...]

  • Page 152

    7-30 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 28 Edit UCD Group T emplate • Delete button T o dele te an existi ng Monitor Nu mber , hig hlight the Mon itor number to be remo ved and click the Delete button. Figure 7-29 will dis play to confirm whether you want to dele te the Monito r Number . Figure 7- 29 C[...]

  • Page 153

    8-1 MA4000 Installation Manag er User Guide - Revision 6 8 User Assignment s This chapter describes the MA4000 Instal lation Manager’ s User Assignments section. The User Assignments ( Figure 8 -1 ) allo ws you to manip ulate a large number of users from an easy to use graphical user interface. Import and Export, from and to CSV formatted files c[...]

  • Page 154

    8-2 User Assignment s MA4000 Installation Manager User Guide - Revision 6 •E d i t button Y ou can select one or more records, then clic k the Edit button. Figure 8-2 and Figure 8-3 (Business system type) or Figure 8-4 and Figure 8-5 (Hospitali ty system type) d isplays. Y ou can then edit all the records selected, one at a time. Figure 8- 2 Edit[...]

  • Page 155

    User Assignments 8-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 3 Edit User - Business (UMG only) Figure 8- 4 Edit User - Hospitality (except UMG)[...]

  • Page 156

    8-4 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 5 Edit User - Hospitality (UMG only) • Add User button The Ad d User button allows y ou to quickly add users while remaining in the Edit User dialog. When the Add User button is click ed, the user’s name fields will blank out. Al l other fields will remain. Y ou[...]

  • Page 157

    User Assignments 8-5 MA4000 Installation Manager User Guide - Revision 6 User Assignments - New or Edit User Last Name field Last name of the user . First Name field First name of the user . Phone Name Display field Displays when y ou call another station. The l ength of this string, and its location, is dependent on the system settings. See “Sta[...]

  • Page 158

    8-6 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Location field Used to id entify the loca tion of your phon e. Phone Model field The models liste d will be based o n the IP Phone T ype option selected in Chapter 6 , System Information , St ation Ranges T ab . • Phone Model Browse button Clicking the Browse butt on locate[...]

  • Page 159

    User Assignments 8-7 MA4000 Installation Manag er User Guide - Revision 6 Button T emplate field The Button Template fi eld allows you to select a button t emplate. This template contains definitions for t he buttons for that particul ar phone model. • Phone Model Browse button Y ou may edit the template by clicki ng the “... ” button. In thi[...]

  • Page 160

    8-8 User Assignment s MA4000 Installation Manager User Guide - Revision 6 — Macros All template editors make heavy use of macros. When the project is compiled, the MA4000 Installation Manager provides a v alue for each user wherever the macro is used. See Ta b l e 8 - 1 . T able 8-1 Macros Macro Description TEC {MYLINE = PRIMELINE} This is the pr[...]

  • Page 161

    User Assignments 8-9 MA4000 Installation Manag er User Guide - Revision 6 •C l e a r K e y s button Clicking the Clear K eys button eliminates all the key definitions currently existing in the K ey Data Programming List. Figure 8- 9 Button T emplate Editor - Feature T ype: Not Assigned Figure 8- 10 Button T emplate Editor - Feature T ype: Functio[...]

  • Page 162

    8-10 User Assignment s MA4000 Installation Manager User Guide - Revision 6 The numeric value of the func tion as specified by the SV7000, R16 manual. Y ou can display all the features av ailable, or just by the ACD, AD64, Call F orwarding, CALL PICKUP/PAGE, or FLEX group. Figure 8-1 1 Button T emplate Editor - Feature T ype: St ation • Button Lab[...]

  • Page 163

    User Assignments 8-1 1 MA4000 Installation Manag er User Guide - Revision 6 • Service Restrictions (SFC) field Y ou can select either Use Myline Settings , SF C - 0 Reserved for Trunks , SFC - 1 through SFC - 13 , SFC -14 Conferencing , or SFC - 15 ACD . • Call Forwarding field Y ou can select either the Defa ult Call Forwarding , None , Use My[...]

  • Page 164

    8-12 User Assignment s MA4000 Installation Manager User Guide - Revision 6 — Button Template Editor - Advanced Tab The Advanced tab ( Fig ure 8-13 ) consists of system s pecific data or data that is typica lly defaulted for 90% or more of the user . Figure 8- 13 Advanced - Button T emplate - Advanced T ab T able 8-2 Advanced Button T emplate Opti[...]

  • Page 165

    User Assignments 8-13 MA4000 Installation Manager User Guide - Revision 6 Answer Key • Prime Line Pickup (Default) • Incoming-Line • Ringing-Line Originating Key • Prime Line Pickup (Default) • Idle-Line • Prime/Idle-Line Message W aiting Display • T op Line (Default) • Bottom Line Off-Hook Suppression • No (Default) •Y e s Note[...]

  • Page 166

    8-14 User Assignment s MA4000 Installation Manager User Guide - Revision 6 — Button Template Editor - Information Tab Figure 8- 14 Button T emplate Editor - Information T ab Button Layout Section The graphic of the phone is provid ed to the user to show them the button lay out. This helps th e user match up a particular button with the k e y numb[...]

  • Page 167

    User Assignments 8-15 MA4000 Installation Manag er User Guide - Revision 6 St ation Range T ype field This section changes depending on the T ype selection. •M a n u a l O p t i o n Y ou can manually assign an extension number to this user . The user ente rs the station number in the Station Number field. • Station Range Allows the automatic se[...]

  • Page 168

    8-16 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Route Restrictions (RSC) field The Route R estriction numbers in the system. There are only 16 available, numbered 0 through 15. Service Restrictions (SFC) field The Service Feature Class numbers in the system. There are only 15 available, numbered 1 through 15. Figure 7- 5 [...]

  • Page 169

    User Assignments 8-17 MA4000 Installation Manag er User Guide - Revision 6 T able 8-3 Edit Call Forwarding T emplate Options Option Description {NO ENTR Y} Do not program this call forwarding option. {VOICE MAIL} Assign the voice mail pilot number here. {A TTENDANT} Assign the attendant console number as defined in the System Options tab. {SUBLINE}[...]

  • Page 170

    8-18 User Assignment s MA4000 Installation Manager User Guide - Revision 6 V oice Mail T emplate Figure 8- 18 New V oice Mail T emplate - General Synchronize with VM Server button Select this button to the match the cu rrent template pr operties with the VM server . NOTE This option is not available unless th e V oice Mail is programmed and on-line[...]

  • Page 171

    User Assignments 8-19 MA4000 Installation Manag er User Guide - Revision 6 Reset V alues to Default button Select this button to reset the current template properties to the default val u e s. Figure 8- 19 New V oice Mail T emplate - Information[...]

  • Page 172

    8-20 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Group Membership s section Understanding t he Group Assignments The Group Assignments lets y ou define call handling for groups of users . Groups should contain at leas t two members. If you create a new group containing fewer than two members, Installation Manage r displays[...]

  • Page 173

    User Assignments 8-21 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 21 New Pickup Group T emplate - Gene ral •A d d button The Add b utton creates a new entry . Figure 8-22 displa ys. • Delete butt on The Delete button removes a selected entry . •M o v e U p butt on The Move Up button moves an entry up until the entry is loca[...]

  • Page 174

    8-22 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 22 Select Users[...]

  • Page 175

    User Assignments 8-23 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 23 New Pickup Group T emplate - Information —T h e Notes field allows the user to enter any free form text associated with a user .[...]

  • Page 176

    8-24 User Assignments MA4000 Installation Manager User Guide - Revision 6 Hunt Fields When a hunt group temp late is chos en the user is automatically added to the hunt group . The template de termines whether the hunt group is Circular , Pilot, or UC D. In the event that the hu nt group al ready has 100 members, the user wi ll be notified and give[...]

  • Page 177

    User Assignments 8-25 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 24 Edit Hunt Group - Circular T emplate Option[...]

  • Page 178

    8-26 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 25 New Hunt Group - Pilot T emplate Option[...]

  • Page 179

    User Assignments 8-27 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 26 Secretary Option[...]

  • Page 180

    8-28 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Hunt (UCD) Options: •N o n e •N e w ( s e e Figure 8-27 ) Figure 8- 27 New UCD Group T emp late[...]

  • Page 181

    User Assignments 8-29 MA4000 Installation Manag er User Guide - Revision 6 Misc Section Figure 8- 28 Misc. Jack ID field The Jack ID is used only for reporting pu rposes. It is useful when it comes to cable management , phone placement and running of cross- connects. Old Phone Number field The user’s previous phone number . Phone Hardware Accesso[...]

  • Page 182

    8-30 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 29 Edit Phone Accessory T emplate - General T able 8-4 Option Description T emplate Name User enters a unique Phone Accessories T emplate name here. Handset Cord This is the length of the cord from the handset to the base. The user has the choice from 7 foot, 12 fo[...]

  • Page 183

    User Assignments 8-31 MA4000 Installation Manag er User Guide - Revision 6 T able 8-5 Phone Adapters Series i Series E Common Listing Remarks AD(A) ADA-U ADA Ancillary Device Adapter AP(A) AP A Analog Port Adapter w/o Ringer AP(R) APR-U APR Analog Port Adapter w/Ringer HFU-U HFU Hands Free Unit CT(A) CT A-U CT A Computer T elephony Adapter CT(U) CT[...]

  • Page 184

    8-32 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 31 Warning - Delete User Profile[...]

  • Page 185

    User Assignments 8-33 MA4000 Installation Manag er User Guide - Revision 6 Import button The Import button launches the User Import Wizard . The User Im port Wizard allows the user to import the user information from a text (or .csv) file. The data format for the import file can be either: — Tab delimited — Comma delimited Both layouts are the [...]

  • Page 186

    8-34 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 33 User Import Wizard - Import File Ste p 2 Use th e Location of file field to specify the complete path and file name to be used to import users, or select the Browse button to open an existing file. Ste p 3 Af ter the file is selected, click the Next button to co[...]

  • Page 187

    User Assignments 8-35 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 34 Record Separation - Record Delimiter Ste p 4 Provide the end of line delimiter to use. The delimiter character ch oices are: —C o m m a —S p a c e —T a b Ste p 5 Click the Next button to continue. Figure 8-35 displays.[...]

  • Page 188

    8-36 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 35 Select Import V alue - Field Names Ste p 6 Y ou may change the name of any of the fields being impor ted by selecting the field name an d editing its name in the Name field. When finished, click the Next button to continue. Ste p 7 Click the Next button when fin[...]

  • Page 189

    User Assignments 8-37 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 36 Default V alues - Field Mapping Ste p 8 Fo r each field option listed in the lef t column, use each drop-down box located in the right column to sele ct the matching imported field. Figur e 8-37 displays.[...]

  • Page 190

    8-38 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 37 Column Match - Default Values Ste p 9 S pecify the default values for each importan t field for each user . When finished, click the Next button. Step 10 The User Import Wizard will begin impo rting each file and creating new users. When finished, Figure 8-38 di[...]

  • Page 191

    User Assignments 8-39 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 38 User Import Wizard - Completing User Import Dat a Ste p 1 1 After the file is imported, the user is presented with the result s of the import. If there were any errors, they will be re ported here as well. Step 12 Click the Finish button t o close the wizard.[...]

  • Page 192

    8-40 User Assignment s MA4000 Installation Manager User Guide - Revision 6 •E x p o r t button The Export button allows the user to expo rt the list of selected users. The user will first sel ect a set of users and cl ick the Export button. When the user clicks the Expo rt button, Figure 8-39 displays. Figure 8- 39 Save As - Export Users The User[...]

  • Page 193

    User Assignments 8-41 MA4000 Installation Manag er User Guide - Revision 6 • Pickup Group Name • Hunt Group Name •J a c k I D •O l d P h o n e N u m b e r After the export is complete, Figure 8-40 displays. Figure 8- 40 Success - Export User When importing from the results of an export o peration, there will be some information that will ne[...]

  • Page 194

    8-42 User Assignment s MA4000 Installation Manager User Guide - Revision 6 •U p d a t e W i z a r d button Figure 8- 41 User Update Wizard - Welcome to Installation Manager User Up date Wizard Step 13 Click the Next button to proceed. Figure 8- 42 displays.[...]

  • Page 195

    User Assignments 8-43 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 42 User Update Wizard - Select Operation Step 14 Select the user records to up date using the Add , Remove , Add Al l , or Remove All buttons, then click the Next button to proceed. Figure 8-43 displays.[...]

  • Page 196

    8-44 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 43 User Update Wi zard - Select V alues Step 15 Set the default value of each field. Click the Next button to proceed. Figure 8-44 displays. If a user selects a phone model with no button layout (Analog, SIP , etc.), the Button T emplate combo box will change to &l[...]

  • Page 197

    User Assignments 8-45 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 44 User Update Wi zard - V erify Settings Step 16 Review the settings specified. If satisfied with the values, click the Next button to continue. Figure 8-45 displays.[...]

  • Page 198

    8-46 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 45 User Update Wizard - Completing the User Update Wizard Step 17 Click the Finish button.[...]

  • Page 199

    9-1 MA4000 Installation Manag er User Guide - Revision 6 9 Group Assignment s This chapter describes the MA4000 Instal lation Manager’ s Group Assignments section. Figure 9- 1 Group Assignments •E d i t button The user will select a group from the list box, then select the Edit butt on. This will allow the user to edit that hunt group . The dia[...]

  • Page 200

    9-2 Group Assignments MA4000 Installation Manager User Guide - Revision 6 • Edit Pickup Group Figure 9- 2 Edit Pickup Groups T emplate - General[...]

  • Page 201

    Group Assignments 9-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 9- 3 Edit Pickup Groups T emplate - Information[...]

  • Page 202

    9-4 Group Assignments MA4000 Installation Manager User Guide - Revision 6 • New button When the user selects the New button, Figure 9-4 displa ys. Figure 9- 4 Select Users - New Group Ste p 1 Use th e radio buttons to select the appropr iate Group T ype, then click the OK button. — When the Hunt Group - Circula r type is selected, Figure 9-5 an[...]

  • Page 203

    Group Assignments 9-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 9- 5 New Hunt Group - Cir cular T emplate - Group[...]

  • Page 204

    9-6 Group Assignments MA4000 Installation Manager User Guide - Revision 6 Figure 9- 6 New Hunt Group - Cir cular T emplate - Information[...]

  • Page 205

    Group Assignments 9-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 9- 7 New Hunt Group - Pilot T emplate - Group The same secretary may be included in multiple groups (the multiple secretary feature). The secre tary can not be a member of Pilot or Circular H unt Groups. NOTE[...]

  • Page 206

    9-8 Group Assignments MA4000 Installation Manager User Guide - Revision 6 Figure 9- 8 New Hunt Group - Pilot T emplate - Information[...]

  • Page 207

    Group Assignments 9-9 MA4000 Installation Manag er User Guide - Revision 6 Figure 9- 9 New UCD Group T emplate - Group[...]

  • Page 208

    9-10 Group Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 9- 10 New UCD Group T emp late - Information[...]

  • Page 209

    Group Assignments 9-1 1 MA4000 Installation Manag er User Guide - Revision 6 Figure 9-1 1 New Pickup Groups T emplate - General[...]

  • Page 210

    9-12 Group Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 9- 12 New Pickup Group T emplate - Information • Delete button The user first se lects a hunt gr oup to delete, then clicks the Delete button. Figure 9-13 di splays. Figure 9- 13 Confirm Delete - Delete This User Group Assignment[...]

  • Page 211

    10-1 MA4000 Installation Manag er User Guide - Revision 6 10 Circuit Card Assignment s This chapter describes the MA4000 Instal lation Manager’ s Circuit Card Assignments section. Figure 10-1 NEAX IPX / IPX DM / UNIVERGE IPX Circuit Card Assignment s NOTE Right-clicking an existing or b lank circuit card assignment slot causes a d ialog box to di[...]

  • Page 212

    10-2 Circuit Card Assignments MA4000 Installation Manager User Guide - Revision 6 Figure 10-2 UNIVERGE SV7000 Circuit Card Assignments Figure 10-3 NEAX IPX UMG Circuit Card Assignment s[...]

  • Page 213

    Circuit Card Assignments 10-3 MA4000 Installation Manag er User Guide - Revision 6 Creating a New Circuit Card Assignment (UMG) An Ultr a Module Group (UMG) system con tains up to four L ocal Module Groups (LMGs), each of whic h can co nt ain up to four Interface Module Groups (IMGs) and 16 Peri pher al Interface Modules (PIMs). T o create a new ci[...]

  • Page 214

    If you are configuring a trunk card refe r to the following descriptions: • Name - Device name • D efault Gateway Address - IP address of your network’s gateway router • DRS A ddress - IP address of the Device Registration Server • IP Address - Device IP address. Each media gat eway must have a separate IP address • Network Mask - Devic[...]

  • Page 215

    Circuit Card Assignments 10-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 10-5 Circuit Card Assignments - Edit Chassis •Z o o m O u t button Clicking the Zo om Out button retu rns you to Figure 10-1 , Figure 10-2 , or Figure 10- 3 . • New bu tton When the Ne w button is c licked, Figure 10-6 displays. NOTE Right-clicking any cir[...]

  • Page 216

    10-6 Circuit Card Assignments MA4000 Installation Manager User Guide - Revision 6 Figure 10-6 New Chassis — Select the Physical Chassis or Virtual Chassis option button to add the desired PIR to the Circuit Card Assignments panel. • Delete butt on T o delete an existing Virtual Ch assis from the Circuit Card assignments, click the Delete button[...]

  • Page 217

    1 1-1 MA4000 Installation Manag er User Guide - Revision 6 11 Inst all This chapter describes the MA4000 Instal lation Manager’ s Install section. Figure 1 1-1 Pre-Installation Check List Ste p 1 Ensure all the actions listed in the checklist are completed befor e continuing with installation. Ste p 2 Click the Next button to proceed. Figu re 1 1[...]

  • Page 218

    1 1-2 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-2 Install Ste p 3 Select the featu res to use during installation. — Compile Installation Plan — Flash System Memory Card — Register System — Backup/Restore System Da t a Before Uploading Dat a — Upload Data T o System — Upload V oice Mail Dat a Ste p 4 Click t[...]

  • Page 219

    Install 1 1-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-3 Phased Installation Check List Ste p 5 Click the Next button to proceed. Figu re 1 1-4 displays providing the progress st atus throughout the compil ing pr ocess. It provides the st atus of what is currently being compiled, a list of warnings, and a list of errors.[...]

  • Page 220

    1 1-4 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-4 Compile User Phone Assignments Progress — If an error is encountered during the c ompiling process, Figure 1 1-5 displays. Figure 1 1-5 Installation W arning - Stop Installation Query — Select the Ye s button to halt the installation immedi ately . — Select the No [...]

  • Page 221

    Install 1 1-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-6 Initialization of System Flash Card Ste p 7 T o initialize a System Flash Card: — Insert the Flash Card into the PC PCMCIA slot. — Inse rt the SV7000 software CD into the CD-ROM drive. — Click the Initializ e Fl ash Card ... button. — When complete exit the prog[...]

  • Page 222

    1 1-6 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-7 Installing SV7000 Flash Card[...]

  • Page 223

    Install 1 1-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-8 Installing IPX Flash Card Ste p 8 Follow th e installation proced ures listed. Ste p 9 When the system is powered up, click the Next button. Figure 1 1-13 displays.[...]

  • Page 224

    1 1-8 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-9 System Software Registration Step 10 Activate the regis tration process by clicking the Reg ister System button. See “If the Initial Installation Execute button is clicked, Figure 3-31 displays.” on page 3-24 for the steps required to collect the customer information[...]

  • Page 225

    Install 1 1-9 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-10 Backup/Restore Voice Server Data Memory Step 12 Select the type of backup to perform then select the Next button. Figure 11 - 1 2 dis plays.[...]

  • Page 226

    1 1-10 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-1 1 Media Gateway Setup Step 13 Ensure each Media Gateway has been configured and connected to the network, then select the Next button. Figure 1 1-12 displays. NOTE The Media Gateway Setup dialog box wil l not display if there is no Media Gateway circuit card inserted.[...]

  • Page 227

    Install 1 1-1 1 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-12 Upload Data to System Step 14 After the in stallation plan upload finishes, Figure 1 1-13 displays.[...]

  • Page 228

    1 1-12 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-13 V oice Mail Ser ver Setup Step 15 Click the Next button. Figure 1 1-14 displays.[...]

  • Page 229

    Install 1 1-13 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-14 Installation Complete Step 16 Click the Finish button to complete the inst allation process.[...]

  • Page 230

    1 1-14 Install MA4000 Installation Manager User Guide - Revision 6[...]

  • Page 231

    12-1 MA4000 Installation Manag er User Guide - Revision 6 12 Report s This chapter describes the MA4000 Instal lation Manager’ s Reports section. The user will be able to print sev era l useful reports. Many reports won’t be meaningful or useful until the information has been compiled. If there is not sufficient information when a report is lau[...]

  • Page 232

    12-2 Report s MA4000 Installation Manager User Guide - Revision 6 Creating and Printing a Report or DESI Label Ste p 1 Click a report to sele ct it, then click Run . The report di alog displays. Ste p 2 Click a radio button, drop-down list, or check box to specify the report's scope, then click OK . The options available varies with each repo [...]

  • Page 233

    Reports 12-3 MA4000 Installation Manager User Guide - Revision 6 DESI Label for Series E (DTP-16D) Prints Desi labels for a single user , for a range of users, or for all users. DESI Label for Series i (DTR-2D) Prints Desi labels for a single user , for a range of users, or for all users. DESI Label for Series E (DTP-2D) Prints Desi labels for a si[...]

  • Page 234

    12-4 Reports MA4000 Installation Manager User Guide - Revision 6[...]

  • Page 235

    13-1 MA4000 Installation Manager User Guide - Revision 6 13 Productivity Features This chapter describes the MA4000 Installation Manager’ s Productivity Features section tabs. Chapter T opic • Configuration Tab • Management Tab • Diagnostic Tab • Maintenance Tab The Productivity Features menu provides access to applications you use in con[...]

  • Page 236

    13-2 Productivity Features MA4000 Installation Manager User Guide - Revision 6 Configuration T ab The Configuration tab ( Figure 13-1 ) cons ists of the following applications: • UC Suite - MA4000 Manag er Allows the user to load existing Installation Manager data to the MA4000. • Clipboard Provides the user with integr ated access to the MA T [...]

  • Page 237

    Productivity Features 13-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 13-1 T ools T ab - Configuration[...]

  • Page 238

    13-4 Productivity Features MA4000 Installation Manager User Guide - Revision 6 UC Suite - MA 4000 Manager Ste p 1 Select To o l s → Configuration → UC Suite — MA4000 Manager , then click the Run button. Figure 13-2 displays. Figure 13-2 UC Suite - MA4000 Manager Ste p 2 Enter th e MA4000 connection and transfer settings described in T able [...]

  • Page 239

    Productivity Features 13-5 MA4000 Installation Manag er User Guide - Revision 6 T able 13-1 MA4000 Configuration Conne ction and T r ansfer Settings Field Description MA4000 Connection Settings Root URL Enter the URL address for the MA4000 (for example, http://<host name>/MA4000). User Name Enter the MA4000 user name to connect to the MA4000 [...]

  • Page 240

    13-6 Productivity Features MA4000 Installation Manager User Guide - Revision 6 Figure 13-3 View S tatus Example[...]

  • Page 241

    Productivity Features 13-7 MA4000 Installation Manag er User Guide - Revision 6 Location Diversity Location Diversity al lows you to re gist er an IP telephon e with up to two backup nodes when operating in a Fusion (FCCS) network. If the telephone is unable to communicate wi th its primary IP-PBX, the telephone automatically c onnects to one of t [...]

  • Page 242

    13-8 Productivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - FCCS T ab Before you can begin configur ing Location Diversity you must scan your Fusion network so Installation Manager can save node informat ion to its database. Installation Manager sav e s the following node information: •E x t e n s i o n •[...]

  • Page 243

    Productivity Features 13-9 MA4000 Installation Manag er User Guide - Revision 6 Figure 13-6 Location Diversity - FCCS T ab - Getting Location Data — After successful synchronization , the Extensions, TEC, LENS, S tation Pools, S tation Backup and Key T emplates are saved in the datab ase. See Figure 13-7 . NOTE Access to the Location Diversity fe[...]

  • Page 244

    13-10 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - S tation Backup T ab Selecting the Station Backup tab results i n a table listing the exist ing backup nodes for visiting stati ons. See Figure 13-7 . Figure 13-7 Location Diversity - S tation Backup T ab[...]

  • Page 245

    Productivity Features 13-1 1 MA4000 Installation Manag er User Guide - Revision 6 Designating Primary , Secondary , and T ertiary Backup S tations Users can select multiple Primary stat ions and assign them to the list. Ste p 1 T o designate Primary , Secondary , and T ertiary stations, click New . Figure 13-8 displays a list of existing backup st [...]

  • Page 246

    13-12 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Ste p 6 (Optional) Click the Te r t i a r y drop -down men u to specify the PBX to which the selected station wi ll attempt to connect if communication with both the primary and secondary PBXs fails. Ste p 7 (Optional) Click New TELN to create a new exte nsion number f[...]

  • Page 247

    Productivity Features 13-13 MA4000 Installation Manag er User Guide - Revision 6 Editing Existing Backup S tations The editing process allows the Installation Manager user to modify the fol lowing: •P o o l N u m b e r •T e n a n t •S F C •R S C •N a m e D i s p l a y •K e y T e m p l a t e • MAC Addre ss Ste p 1 Use th e FPC drop-dow[...]

  • Page 248

    13-14 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Ste p 4 Use th e drop-down menus in the Secon dary p ane to edit any of the following items for the selected backup station when conn ected to the Secondary backup PBX: —F P C —P N U M — IP-KIND —T N —S F C —R S C —S T N Ste p 5 (Optional) Use the Remove [...]

  • Page 249

    Productivity Features 13-15 MA4000 Installation Manager User Guide - Revision 6 Deleting Existing Bac kup S tations Ste p 1 Use th e FPC drop-down menu to select the Fusion Point Code of the PBX containing the st atio n you wish to delete. Ste p 2 Click a st ation in the TELN/TEC list to select it, then click Delete . — A confirmation dialog disp[...]

  • Page 250

    13-16 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - S tation Pool Dat a T ab Installation Manager Location Diversity allows users to reserve extensions by creating station pool data. See Figure 13-10 . Installation Manager displays a list of station pool information showing the last previously synch[...]

  • Page 251

    Productivity Features 13-17 MA4000 Installation Manag er User Guide - Revision 6 The user can also add new pool data or edit/delete an existing pool. Installation Manager displays the last previously synchronized pool data in the table. The Status column identifies the tr ansaction. The fields are: •< B l a n k > Indicates existing pool dat[...]

  • Page 252

    13-18 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Ste p 5 Select the size of the pool using the Size field. The size are in blocks of eight. Ste p 6 Use th e Starti ng LEN S field to specify the first Line Equipment Number to assign to the pool. —T h e Ending LENS field is automatically calculated when the S tarting[...]

  • Page 253

    Productivity Features 13-19 MA4000 Installation Manag er User Guide - Revision 6 Location Diversity - Key T emplate T ab Installation Manager Location Div ers ity allows users to create new K ey T emplates and save the new template data to the dat abase. See Figure 13-12 . Figure 13-12 Location Diversity - Key T emplate T ab[...]

  • Page 254

    13-20 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Creating or Editin g a Key T emplate Ste p 1 T o create a new Key T emplate, click New . Figure 13-13 and Figur e 13-14 display . Figure 13-13 Location Diversity - Key T emplate - Base Information T ab — Enter the template's name in the Name field or edit it, if[...]

  • Page 255

    Productivity Features 13-21 MA4000 Installation Manag er User Guide - Revision 6 Figure 13-14 Location Diversity - Key T emplate - Function Key —U s e t h e Feature T ype drop-down menu to specify whether you wish to add a Function or S ta tion to the selected function key . — If you select ed St atio n , use the St ation V alue drop-down menu [...]

  • Page 256

    Selecting Prime Line enables the Off Hook Suppression control for the user to select. 13-22 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Ste p 2 Click OK to save the key template data. Deleting an Existing Key T emplate Ste p Highlight the template to be deleted, then click Delete . — Installation Manager schedules t[...]

  • Page 257

    Productivity Features 13-23 MA4000 Installation Manag er User Guide - Revision 6 Location Diversity - ADVF T ab Assignment of Default Value for FCCS Location Diversity Installation Manager Location Div ersity allows users to assign a default value for the FCCS Location Diversit y . This is the default value of the basic information (UGN, TN, SFC an[...]

  • Page 258

    13-24 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - AFCMN T ab Assignment of FCCS Locati on Diversity Miscellaneous Data for NDM Installation Manager Location Div ers ity allows users to assign FCCS Location Diversity Miscellaneous data for NDM. There are three types of default data set in this co m[...]

  • Page 259

    Productivity Features 13-25 MA4000 Installation Manager User Guide - Revision 6 Ste p 6 Use the check boxes to control how you wish a backup st ation to behave when attempting to reconnect to it s original PBX. The options are: — Immediate Switchover — S pecified-time Switchover — Manual Switchover Ste p 7 Click Save to s ave the AF CMN data [...]

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    13-26 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - Upload T ab Installation Manager Location Div ersity allows users to compi le and upload specific data or all of the Location Diversi ty data to the FCCS network. Ste p 1 Click the Upload t ab. See Figure 13- 17 . Figure 13-17 Location Diversity - [...]

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    Productivity Features 13-27 MA4000 Installation Manag er User Guide - Revision 6 Figure 13-18 Location Diversity - Upload Compile Ste p 4 Clicking the Upload button sends all new and modified dat a to the fusion network.[...]

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    13-28 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Management T ab The Management tab ( Fi gure 13-19 ) consists of the following application: • Fusion Netwo rk Manager Allows the user to add Fusion network nodes and manage network telephone number . Refer to the MA4000 Network Manager User Guide for additional infor[...]

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    Productivity Features 13-29 MA4000 Installation Manag er User Guide - Revision 6 During the registr ation process, you must provide information about your installation and setup. Some in formation is optional, but you must supply the required information to co mplete the registration process. The following in formation is mandatory: •S i t e I n [...]

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    13-30 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Diagnostic T ab The Diagnostic tab ( Figure 13-20 ) consists of the following application: • License V erification Tool Provides a summary of the primary licenses that are avail able, and in use, on the PBX system (see License Verification Tool ... for additional inf[...]

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    Productivity Features 13-31 MA4000 Installation Manag er User Guide - Revision 6 Maintenance T ab The Maintenance tab ( Figure 13-21 ) cons ists of the following applications: • Flash Ca rd Wizard Formats, writes, and pro vides backup for PBX files to a PCMCIA flash memory card (see Flash Card Wizard ... for additional i nformation on this option[...]

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    13-32 Productivity Features MA4000 Installation Manager User Guide - Revision 6[...]

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    For additional informatio n or supp ort on this NEC Unified Solutions product, contact your NEC Unif ied Solutions representative.[...]

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    MA4000 Installation Manager User Guide NEC NEC Unified Solutions, Inc. NDA-30580, R e vision 6[...]