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NEC 760417 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation NEC 760417. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel NEC 760417 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation NEC 760417 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation NEC 760417 devrait contenir:
- informations sur les caractéristiques techniques du dispositif NEC 760417
- nom du fabricant et année de fabrication NEC 760417
- instructions d'utilisation, de réglage et d’entretien de l'équipement NEC 760417
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage NEC 760417 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles NEC 760417 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service NEC en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées NEC 760417, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif NEC 760417, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation NEC 760417. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

                                             ™[...]

  • Page 2

    NEC America, Inc . reser ves the right to ch ange the speci fica tions, functio ns, or feature s, at a ny ti me, with out not ice. NEC Am erica , Inc. has prep ared this doc umen t for the us e by its emp loyees and cust ome rs . The inf o rmat ion c on tain ed here in is the pro pe rty o f NE C Am eric a , Inc. and s ha ll n ot be rep ro duce d wi[...]

  • Page 3

    Preface G EN ERAL I NFORMATION This book i s in tend ed to h elp in t he ins tall ation , syst em administ rat ion, and m ai nten ance of the Inf oSet 40 8 V oice Mai l. It is inte nde d f or us e as a ref ere nce by a nyone nee ding su ch inf ormat ion, i ncludin g syst em manag ers, s upport pe rson nel, sa les repr esent ativ e, a nd ac coun t e[...]

  • Page 4

    Exp an din g Y our S yst em W ith C all R o ut ing Prov id es dire cti on s for plannin g an d u sing c a ll rou ting . A ca ll routin g worksheet for addressi ng the assignments for call routin g keys. Pr ocedures f or changing default act ions and reco rd ing new gr ee tings are giv e n al ong w ith a di scu ss ion for test ing ca ll rou t ing . [...]

  • Page 5

    InfoSet 408 System Manager’s Guide i T abl e of Con tents Ch apt er 1 Sy s te m O ve r vi ew Section 1 Welcome to Infoset 4 08 Voice Mail ..... ... .... .... 1 -1 1.1 System Conve rsatio ns ..... ....... .... ... .... .... 1 -1 1.2 System IDs ....... .... ... .... .... ... ........ ... .... .... 1-1 1.2.1 S ub s c ribe rs H av e Pers o na l IDs .[...]

  • Page 6

    Issue 1 NEC America, Inc. ii T able of C ontents 3.3.7 G roups (Press 0) .... .... ... .... .... ... . 1-6 Chapter 2 Planning Your System Section 1 How The System Handl es Call s... ....... .... .... ... . 2-1 1.1 What Does th e Automate d Atten dant Do? .... .... ... .... .... ... ........ ... .... .... ... .... ....... . 2-1 1.1 .1 C alle rs R ou[...]

  • Page 7

    NEC America, Inc. Issue 1 InfoSet 408 System Manager ’s G uide iii 2.3.1 System Schedule .... ........ ... .... .... 2-7 2.3 . 2 Yo ur O rga ni za t ion ’s Sc he du le .. . 2 -8 Chapter 3 Se tting Up Your Sy stem Section 1 Understa nding Your S ystem S etup ...... ....... .... 3 -1 Section 2 S etup Info rmation Re cord ..... .... ... .... .....[...]

  • Page 8

    Issue 1 NEC America, Inc. iv T able of C ontents Sec t io n 2 C rea ti ng A Spe cial Ope nin g G ree t ing Fo r H olid ays . ..... ....... .... .... ....... .... ... .... .... ... ........ ... .. 5-1 Sec t io n 3 C han gin g t he Ext en si on Fo r th e O per at or M ailb ox O r th e F ax M ac h ine .... .... .... ... .... ....... . 5-2 Section 4 Ad[...]

  • Page 9

    System O verview 1 - 1 System Overview S ECTION 1 W EL COME TO I NFOSET 408 V OICE M AIL InfoS et  408 V oice Mail (VM) allows you to confi gure your voice mail an d call hand ling syst em t o be st m eets th e need s of yo ur organiza tio n. The vo ic e m es sa gi ng sy s te m is ea s y to u se —t h er e ar e no c on f us i n g c od e s o r s[...]

  • Page 10

    Issue 1 NE C Am er ica , In c . 1 - 2 InfoSet 408 System Manager’s Guide organ iz atio n’s ope nin g gre eting . The “e xte rnal” c a ller is unide nt ified at t his p oin t, bu t is abl e to e nter a n e xte nsio n, leav e a me s sage , se nd a fax, u se th e d irecto ry , or ch oose commands fr om menus. 1.2.1 S ubscribers Have Persona l [...]

  • Page 11

    InfoSet 408 System Manager’s Guide 1 - 3 Issue 1 NE C A m er i ca, In c . This g uide g ives y ou the info rm ation you ne ed to dec ide h ow b es t to us e your sys tem and to perf orm each of the se tasks qu ickly . Each chapte r covers o ne of the syst em manager’s fou r main are as of resp onsibilit y . Chapte r 2, “Pla nning Y o ur S yst[...]

  • Page 12

    Issue 1 NE C Am er ica , In c . 1 - 4 InfoSet 408 System Manager’s Guide Y o u can further p rotect your system by se tting a se curity code for the system manager ’s mailbox. 3. 2 Using T h e Sy stem Manag er ’ s Conversat ion Y o u use the system manager ’ s co nversati on to perf o rm all of the set u p an d mai nten an ce of Info Se t 4[...]

  • Page 13

    InfoSet 408 System Manager’s Guide 1 - 5 Issue 1 NE C A m er i ca, In c . the system manager ’ s conversatio n for that option. After you have acces se d the conversa tion, simply fo llow the i n structions give n b y s elec ting 1 for Yes an d 2 for No or by ch oosi ng th e choices f rom the shor t menus provided. 3.3.1 Cha nge a Mailbox ( P r[...]

  • Page 14

    Issue 1 NE C Am er ica , In c . 1 - 6 InfoSet 408 System Manager’s Guide 3.3.6 Call Routing ( Press 9) Edit C al l Ro ut in g f rom O pe nin g G ree ting (Pre s s 4) Edit C al l Ro ut in g f rom C a ll Rou ti ng Box e s (Pre s s 5 ) 3.3.7 Groups (Press 0 ) Grou p Mai n tenan ce Cr eat e a Gro up (Pr ess 4) Edit a G rou p (P ress 5) List gro u p m[...]

  • Page 15

    Planning Y our System 2 - 1 Planning Y our System S ECTION 1 H OW T HE S YSTEM H ANDLES C ALLS As part of the v o ice messagin g system setu p, you must decid e whether and ho w yo u wan t to use the syst em’s a uto mated a tten dan t to answ er incomi ng ca lls. Thi s deter mine s how calls are dist ribut ed betwe en th e voic e me s sagi ng s y[...]

  • Page 16

    Issue 1 NE C Am er ica , In c . 2 - 2 InfoSet 408 System Manager’s Guide 1.1.1 Ca llers Route The m s elves Th rou gh the au tom ate d att en dan t, exte rna l ca llers ca n rea ch a pe rson dire c tly by dia lin g the ex ten sion num b er . U sing the dir ec tory as sis tance f ea ture, a ca ller who do es no t kn ow t he ext ens ion nu mbe r ca[...]

  • Page 17

    InfoSet 408 System Manager’s Guide 2 - 3 Issue 1 NE C A m er i ca, In c . 1.1.3 Call Routing Ke y s Give Quic k Access The system’s ca l l routi n g keys let you create simpl e me nu s tha t lead calle rs to freq uent ly requ es ted ex tens io ns o r i nfor mat ion . By en te rin g a s in gle digit , ca ller s go t o a spe cif ied e xtens io n [...]

  • Page 18

    Issue 1 NE C Am er ica , In c . 2 - 4 InfoSet 408 System Manager’s Guide 1.2.2 Private Att e ndant The voice mail sy stem is reserve d for su bscribers only . This makes the voice messaging system av ailable from outsid e the office to sub sc ribers and to se lect ed clien ts, bu t e xterna l c all ers can no t re ach a vo ic e m ai lbo x unle ss[...]

  • Page 19

    InfoSet 408 System Manager’s Guide 2 - 5 Issue 1 NE C A m er i ca, In c . Not e: Rec or d a n ew ho li day gre eti ng be fo re ea ch ho li day . For b est re sults, your g re eting shou ld convey all t he necessary informa tio n in t he lea st am oun t of time. Y ou need to in clude: Y o ur orga niz ati on’ s nam e Ho w to rea c h an ex te ns i[...]

  • Page 20

    Issue 1 NE C Am er ica , In c . 2 - 6 InfoSet 408 System Manager’s Guide “ Hello . Than k yo u for ca llin g Om ni Co rporat ion. If you are c a llin g from a t ouch to ne te le pho ne, you m a y ent er the extension at any time . If you d o not know the ex tens io n, ente r 800 for a dire cto ry . Othe rw ise , pleas e stay o n th e lin e and [...]

  • Page 21

    InfoSet 408 System Manager’s Guide 2 - 7 Issue 1 NE C A m er i ca, In c . Refer to: Setup Information Record o n pa ge 3 -1 Setting Up Y our System Schedu le on page 3-4 Ongoin g M aintenanc e on page 5 -1 Creating A Specia l Opening Gree ting For Holiday s on page 5-1 2. 3 Determ ining the S ystem Sch edule The system schedule that you define de[...]

  • Page 22

    Issue 1 NE C Am er ica , In c . 2 - 8 InfoSet 408 System Manager’s Guide Ni ght m od e is act ive du rin g all hou rs out sid e you r normal business hours, defined by th e system sch edu le y ou s et. When nig ht m od e is act ive, calle rs hea r t he night g re eting , an d e xte rn al ca ller s w ho need as sis tanc e are ro ut ed t o the O pe[...]

  • Page 23

    InfoSet 408 System Manager’s Guide 2 - 9 Issue 1 NE C A m er i ca, In c . Inte rv al B : 9–12 , S at. If y ou clos e for lun ch f rom 1:00 to 2:00 ea ch d ay , s uch as: 9 A.M.–1 P .M., 2 P .M.–5 P .M., Mo n.– Sat . Use int erv a ls A an d B Inte rv al A : 9–1 , Mo n. –S at. Inte rv al B : 2–5 , Mo n. –S at. Ref er to : Recording [...]

  • Page 24

    Setting Up Y our System 3 - 1 Setting Up Y our Syste m S ECTION 1 U NDER STAND ING Y OUR S YSTEM S ETUP As pa rt of i nsta llation , you r te chnic ian se ts up Info S etm 408 Voice Mail t o work w ith your t e lephone system and t o meet the ne eds of yo ur organ iza tion. A fter i nstall ation , ask you r tec hnic ian t o com plete the Setu p Inf[...]

  • Page 25

    Issue 1 NE C Am er ica , In c . 3 - 2 InfoSet 408 System Manager’s Guide S ECTION 3 G ET T ING S TARTE D There are a few tasks you need to compl e te right away to custo mize the syst em for y our org anization . These tasks are de scribed i n the followin g check list. T o com plete the se ta sks e fficie ntly , use the foll owin g guide lines :[...]

  • Page 26

    InfoSet 408 System Manager’s Guide 3 - 3 Issue 1 NE C Am er ica , In c . "Welcome to the Info Set 40 8 V oi ce Ma il syste m! No w tha t your mailb ox is open, pl ease spend a few minutes readi ng the InfoS et V oice Ma il User Guide , which introdu ces you to the n ew system. A l so, leave a short reply to t his message, so I w ill know t h[...]

  • Page 27

    Issue 1 NE C Am er ica , In c . 3 - 4 InfoSet 408 System Manager’s Guide 3. Pres s 1 if yo u want to c han ge to or re ma in in holida y mode ; other w ise, pr ess 2. 4. Pres s 1 , as p rom pted, t o c hange the gre eting . 5. Rec ord y o ur gr eeting . Refer to: Using The System Manage r ’s Conversation on page 1-4 Plan ning Y our Opening Gree[...]

  • Page 28

    InfoSet 408 System Manager’s Guide 3 - 5 Issue 1 NE C Am er ica , In c . Not e: Y ou tu rn holi day m ode on and off man uall y thr ou gh th e o penin g greetin g quest ion in the syst em manager’s conv ersati on. T o se t th e s ystem s ch ed ule: 1. Access t he system m anag er ’s conv ersation. 2. Se lect ac tion 6, as prom pted . 3. V er [...]

  • Page 29

    Issue 1 NE C Am er ica , In c . 3 - 6 InfoSet 408 System Manager’s Guide Setting Y o ur O perator ’s E xtension a nd M ailbox on p age 3-6 Ongoin g M aintenanc e on page 5 -1 Creatin g A Special Open ing Greet ing Fo r Hol idays on pag e 5-1 S ECTION 6 S ET T ING Y OUR O PERAT OR ’ S E XTENSION AND M AILBO X During in stalla tion, you r te ch[...]

  • Page 30

    InfoSet 408 System Manager’s Guide 3 - 7 Issue 1 NE C Am er ica , In c . T o rev iew o r c hang e the O pe rator m a ilbox greet ings : 1. Access t he system m anag er ’s conv ersation. 2. Se lect ac tion 8 a nd then 5, a s pr omp ted . 3. Rev iew t he gree tings for d ay mo de an d ni ght m ode a nd exc h ang e them if nece ssa ry . Setting Up[...]

  • Page 31

    Issue 1 NE C Am er ica , In c . 3 - 8 InfoSet 408 System Manager’s Guide S ECTION 7 C H ANG ING THE S YSTEM M ANAG ER ’ S P AS SWOR D With the system manager ’s p assword, you can access t he syst e m manag er ’s con versa tion t o set up a nd m ainta in Inf oSet 408 V oi ce Ma il. For increased secu rity , ch ange t he s y s tem manager pa[...]

  • Page 32

    T raining Users 4 - 1 T raining User s S ECTION 1 P REPARING F OR T RAINI NG T ra i n ing o n the Inf oSet 408 V o ice Ma i l System i s availabl e and be given by the t e chnici a n or t h e system manager . Pre par e a co py o f the I nfoSe t V oic e Mail User Guid e for each us er . Fill i n the syst em information o n the fro n t cover of t he [...]

  • Page 33

    Issue 1 NE C Am er ica , In c . 4 - 2 InfoSet 408 System Manager’s Guide Review the cu rrent day ’s messages at a n y time. Arc hi ve ind iv idu al me s s age s fo r up to thr ee day s . Re dir ect a m e ssa ge t o an othe r mailb ox an d i nc lude an int rod uc t ion to a red ire c te d m e ssa ge . Pause messages wh i le li stening to them. C[...]

  • Page 34

    InfoSet 408 System Manager’s Guide 4 - 3 Issue 1 NE C A m er i ca, In c . ex tens io n do es n ot r ing . C all t ra nsf er ap pli es to ext e rnal c a lls only . C al lers w ho d ial th e ex t en s ion di rec t ly f ro m in s ide the o ffice are not af fected. Ex pla in the b en efits o f u sing a p er sona l ID wh en a cc ess ing Info Se t 4 08[...]

  • Page 35

    Issue 1 NE C Am er ica , In c . 4 - 4 InfoSet 408 System Manager’s Guide T o red irect a new me ssa ge: 1. L iste n to the me ssage l on g e nou gh to de termi ne wh o i t is for . 2. Pres s 2 to int errup t the me ssage. 3. When the syst e m asks if you would like to re d ire ct the messag e, press 1 for Y es, an d th en e nter the app ropriat e[...]

  • Page 36

    InfoSet 408 System Manager’s Guide 4 - 5 Issue 1 NE C A m er i ca, In c . m ailbox (i nstea d of transfe rring the cal l to the subscrib er ’s ex ten sio n). 4. Han g up to c o mpl ete th e c all tr ansfe r . T o t ransf er an ex tern al call er to a vo ice ma ilb ox on syst em s usin g easy m es sage acc ess : 1. Pres s th e tran sfer key . 2.[...]

  • Page 37

    Maintaining Y our System 5 - 1 Maintaining Y our Syste m S ECTION 1 O NGOI NG M AINTENANC E Once y ou h ave set up InfoS et 408 V o i ce Mail an d have be come fam iliar with it, you ne ed n o mo re than a few minu tes eac h we ek to p erfor m all the ma in tenanc e. The ong oing maint enance tasks in clude: Re c ord ing s pec ia l gr eet in gs f o[...]

  • Page 38

    Issue 1 NE C Am er ica , In c . 5 - 2 InfoSet 408 System Manager’s Guide The syst em has ju st one holiday g reeti ng, so you must re record it fo r each of yo ur organ izat ion’s sched ul ed hol idays . T o p ut Info set 4 08 V oi ce Mail in h olid ay mode an d crea te a holida y greet ing: 1. Access t he system m anag er ’s conv ersation. 2[...]

  • Page 39

    InfoSet 408 System Manager’s Guide 5 - 3 Issue 1 NE C A m er i ca, In c . Ch an ge th e fa x ex t ens i on n um b er . Ch an ge th e da y and nigh t gree ting s for th e Op er ator m a ilb ox . Refer to: Setting Y our O perator ’s E xtension a nd M ailbox on p age 3-6 S ECTION 4 A DDING A ND D EL ETIN G V OI CE M AILBOXES V oice mailbox e s sto[...]

  • Page 40

    Issue 1 NE C Am er ica , In c . 5 - 4 InfoSet 408 System Manager’s Guide T o ad d, d ele te, o r res et a m ail box, or de lete a sec uri ty co de: 1. Access t he system m anag er ’s conv ersation. 2. Sele ct acti on 4 a nd r esp ond as pr om pted . Refer to: T rain ing Users on page 4-1 S ECTION 5 M ESSA G E G ROUPS Messa ge g ro ups e nab le [...]

  • Page 41

    InfoSet 408 System Manage r ’ s Guide 5 - 5 Is s ue 1 N E C A m e r i c a , I n c . T o e d it y ou r m e s sa g e g r ou p s : 1. Acc e s s t he system m ana g e r ’ s co n ve r s a tion. 2. S e l e ct action 0 , an d r e s p ond as p ro m pt e d . R e fer to: Inf o Se t Voice M ail U s er Gu ide S ECTI O N 6 M O N I T O R I N G S YSTEM S TA T[...]

  • Page 42

    Issue 1 NE C Am er ica , In c . 5 - 6 InfoSet 408 System Manager’s Guide St ops re c ord ing mes s ag es Notifies th e syste m manager that t h e system i s o ut of r ecording time Notifies ca l lers leaving messages tha t th e system is out of recording ti me T o prevent r unn ing ou t of r ecordi ng time, regul arly m on itor the a v a ilab le [...]

  • Page 43

    Expanding Y our S ystem With Call Routing 6 - 1 Expanding Y o ur System W ith Call Routing S ECTION 1 O FFE RIN G C AL L R OUTI NG With c all ro uting, caller s can pr ess a singl e touc hto ne key du ring a greetin g to: Transfe r to an e xte nsio n. Hear an audi o message. Choose from a su bmenu of opti ons. Y o u can assign and activat e call-ro[...]

  • Page 44

    Issue 1 NE C Am er ica , In c . 6 - 2 InfoSet 408 System Manager’s Guide Dir ect ing rout ine call s to de pa rtmen ts ( F or Sal es , pre ss 1 . Fo r Su pp ort , pre ss 2 .) Pres enti ng audi o m ess ages to an swer fr eque ntl y a ske d ques ti ons. (For bu sine ss ho urs an d dir ect ion s to our company , pre ss 1 ). Pro vi din g an a lt ern [...]

  • Page 45

    InfoSet 408 System Manager’s Guide 6 - 3 Issue 1 NE C A m er i ca, In c . Call R outing Dia gra m “Hel lo. Th is is the Omn i Co mp any . Y o u may enter the ex tensi on numbe r of the pe r son yo u wish to spea k to at an y ti me d urin g thi s mess age. T o place a n or der, pres s 1. For dire cti on s to the Om ni Co mpany , p ress 2. For a [...]

  • Page 46

    Issue 1 NE C Am er ica , In c . 6 - 4 InfoSet 408 System Manager’s Guide S ECTION 3 P LANNING C ALL R OU TING Use the C all Rou ting Pl an ning Wor ksheet to r ecor d call -routing key assi gnm ents an d draft the open ing and ca ll-routi ng bo x greeti ngs tha t you w ill record wh en y ou set up call routi ng for your voice mes sagin g syst em.[...]

  • Page 47

    InfoSet 408 System Manager’s Guide 6 - 5 Issue 1 NE C A m er i ca, In c . Call R outing Pl a nning Wor ksheet OPENING GREETI N G Da y gre eti ng : Ni ght g ree ti ng: Defaul t acti on Call -r outing key assi gnments Day Night (n ote ex tens io n or cal l-ro uting b ox numb er) T ake message T ake message 1= 6= Say goo d-by e S ay goo d-bye 2= 7= [...]

  • Page 48

    Issue 1 NE C Am er ica , In c . 6 - 6 InfoSet 408 System Manager’s Guide S ECTION 4 A SSI GNING C AL L R OUT ING K EY S Y ou can u s e to uchto ne ke ys o ne throug h nine ( 1-9) a s cal l-routi ng k eys for th e o pen ing greeti ng and f or any cal l-routing bo x you choo se t o inclu de. Do n ot u se z e ro (0 ) as a c all-r outin g key . It sh[...]

  • Page 49

    InfoSet 408 System Manager’s Guide 6 - 7 Issue 1 NE C A m er i ca, In c . If you like, yo u c an ch ang e the day an d nigh t de fault a ctio n for ea ch call-r outing greet in g to one of t he f ollo wing actions : T a k e a (p ubl ic) m es s ag e Route to th e operator Ro ut e t o a not h er ex t e nsion Re t urn to the op eni ng gree t ing Say[...]

  • Page 50

    Issue 1 NE C Am er ica , In c . 6 - 8 InfoSet 408 System Manager’s Guide A da y gr eetin g fo r ea ch c a ll-ro utin g b ox t hat calle rs reac h b y us ing a ca ll- rou ting ke y . A n ight gr eeting for eac h call-r outing box. (Thi s is o ptio na l. I f no nigh t gre etin gs ar e re cord ed fo r a c all- rou ting bo x, the system play s t he d[...]

  • Page 51

    InfoSet 408 System Manager’s Guide 6 - 9 Issue 1 NE C A m er i ca, In c . S ECTION 7 T ESTING C AL L R OUT I NG T esting ens ures that e ve ry call -rou ting key , g reeti ng, and def aul t actio n works correc tly . Begi nning w ith the op ening gree ting, y ou can test all of the c all-ro uting opt ions av a ilab le to c a llers us ing the foll[...]

  • Page 52

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