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Multi-Tech Systems MTCBA-G-UF2 manuel d'utilisation

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Table des matières du manuel d’utilisation

  • Page 1

    MultiModem® GPRS External Wireless USB Modem Data/Fax/Voice MTCBA-G-UF1 MTCBA-G-UF2 User Guide[...]

  • Page 2

    User Guide for MultiModem® GPRS External Data/Fax/Voice USB Wireless Modem Models MTCBA-G-UF1 & MTCBA-G-UF2 P/N S000346F, Revision F Copyright © 2006 by Multi-Tech Systems, Inc. All rights reserved. This publication ma y not be reproduced, in w hole or in part, w ithout prior expressed written permission from Multi-Tech Systems, Inc. Multi-Te[...]

  • Page 3

    Contents CHAPTER 1: PRODUCT DESCRI PTION AND SPECIFICATIONS ................................................................. 5 P RODUCT D ESCRIPTION .............................................................................................................................................. 5 Package Contents ......................................[...]

  • Page 4

    S AFETY ..................................................................................................................................................................... 37 General Safety ................................................................................................................. ..................................... 37 Veh[...]

  • Page 5

    Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 5 Chapter 1: P r oduct Descript ion and Specif ications Product Description The Multi-Tech MultiModem® GPRS is an external data/fa x/voice wireless modem w ith an USB interface. It also supports mobile originated short message service (SMS[...]

  • Page 6

    Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 6 Antenna/RF Specifications GSM 850 Frequency RX 869 to 894 MHz Frequency TX 824 to 849 MHz RF Pow er Stand 2W at 12.5% duty cycle Impedance 50 ohms VSWR <2 Typical Radiated Gain 0 dBi on azimuth plane GSM 1800 GSM 1900 Frequency RX 1805[...]

  • Page 7

    Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 7 Features • GPRS Class 10 operation • Dual-band 850/1900 or 900/1800 GSM/GPRS • GSM Class 1 and Class 2 Group 3 FAX • Desktop or panel mounting • Short Message Services including text and PDU, point-to-point, cell broadcast • 1[...]

  • Page 8

    Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 8 Application Overview Application Types With circuit switched data rates up to 14.4K bps, the MultiModem® GPRS is targeted at applications that periodically need to send or rece ive data over a wireless network. It is an ideal solution fo[...]

  • Page 9

    Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 9 Benefits/Features in Applications Short Development Time. The MultiModem® GPRS can make your existing and next generation device, machine, or system, communication-ready without requiring any hardware changes to its design. It actually p[...]

  • Page 10

    Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 10 Functions – GSM Modes MODE DESCRIPTION Standard Dual Band Extended GSM 900 MH z Class 4 (2W) and GSM 1800/1900 MHz Class 1 (1W) Interface USB 12 Mbps. AT command set based on V.25ter and GSM 07.05 & 07.07 SMS Mobile Originated (MO)[...]

  • Page 11

    Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 11 Specifications General Specifications Mechanical Dimensions & Weight 4.3" w x 2.4" h x 0.94" d; 3.6 oz. (11 cm x 6.1 cm x 2.4 cm; 102 g) Connectors & Fasteners Antenna Connection type : SMA jack Data/Pow er Connect[...]

  • Page 12

    Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 12 LED Indicators TD . Transmit Data. Lit when modem is transmitting data. RD . Receive Data. Lit when modem is receiving data. CD . Carrier Detect. Lit when dat a connection has been established. LS . Line Status. Continuous “on” state[...]

  • Page 13

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 13 Chapter 2: Instal lation Mechanical Mounting To mount the Wireless MultiModem, do the following: 1. Obtain mounting screws (two are needed) that are appropriate for the surface on which you will mount the MultiModem. For example, one might us e two 6-32 sel[...]

  • Page 14

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 14 3. Slide the mounting brackets into the co rresponding slots on the ba ckside of the MultiModem chassis. NOTE : Some MultiModem units will be shipped with a single mounting bracket . Slide it through the channel on the MultiModem chassis and secure it with [...]

  • Page 15

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 15 Inserting SIM/R-UIM Card into Holder (GSM Only) The wireless MultiModem requires a SIM card (Subscriber Identity Module) to operat e on a GSM network. Some CDMA networks, mostly in China, require an R-UIM card (Removable User Identity Modul e). To install t[...]

  • Page 16

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 16 Connecting the Antenna Connect a suitable antenna to the SMA connector (see “Antenna/RF Specifications” in the User Guide ). Antenna Connector (SMA T ype)[...]

  • Page 17

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 17 Installing Software The wireless USB MultiModem drivers need to be install ed in your computer’s program directory. The procedure differs depending on the operating system. This section provides installation procedures for Windows Operating Sytems (Win 98[...]

  • Page 18

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 18 Part B: Installing the USB Driver 3. Connect the USB cable between the MultiModem and the PC. 4. After a brief delay, the Welcome to the Found New Hardware Wizard screen appears referring to the TUSB3410 Serial Port device. This is the first of three New Ha[...]

  • Page 19

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 19 Part C: Associating PC Port with USB Driver 8. Wait while Windows prepares the next phase of the installation (associating the PC port with the USB drive). The Welcome to the Found New Hardw are Wizard screen will appear with the Texas Instruments UMP Seria[...]

  • Page 20

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 20 Part D: Installing the Modem INF File 12. Wait while Windows prepares the final phase of the installation.The Welcome to the Found New Hardware Wizard screen appears for the MultiTech – GSM Modem . Click on Install from a list or specific location (Advanc[...]

  • Page 21

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 21 Windows 2000 Part A: Preparing the Setup CAUTION! DO NOT connect the MultiModem to the PC at this point. Follow the steps below in sequence. Premature connection of the USB cable will cause the installation to fail. If you have already plugged in the USB ca[...]

  • Page 22

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 22 Part B: Installing the USB Driver 3. Connect the USB cable between the MultiModem and the PC. 4. After a brief delay, the Welcome to the Found New Hardw are Wizard screen appears. This is the first of three New Hardware Wizards that will appear. Click Next [...]

  • Page 23

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 23 8. At the Driver Files Found screen, choose the GSM Device from the listing. Click Next . 9. At the Digital Signature Not Found screen, click Yes . 10. At the completion screen ( Completing the Found New Hardw are Wizard ), click Finish . Installation of th[...]

  • Page 24

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 24 Part C: Associating PC Port with USB Driver 11. Wait while Windows prepares the next phase of the installation (associating the PC port with the USB drive). When the Welcome to the Found New Hardw are Wizard screen appears, click Next . 12. The Install Hard[...]

  • Page 25

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 25 Part D: Installing the Modem INF File 16. After a brief delay, the Welcome to the Found New Hardw are Wizard screen appears, Click Next . 17. The Install Hardw are Device Driv ers screen appears, referring to the Multi-Tech GSM Modem. Click on Search for a [...]

  • Page 26

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 26 Windows 9X Part A: Preparing the Setup CAUTION! DO NOT connect the MultiModem to the PC at this point. Follow the steps below in sequence. Premature connection of the USB cable will cause the installation to fail. If you have already plugged in the USB cabl[...]

  • Page 27

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 27 Part B: Installing the USB Driver 3. Connect the USB cable between the MultiModem and the PC. 4. After a brief delay, the Add New Hardw are Wizard screen appears referring to the TUSB3410 Serial Port device. This is the firs t of three New Hardward Wizards [...]

  • Page 28

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 28 Part C: Associating PC Port with USB Driver 9. Wait while Windows prepares the next phase of the installation (associating the PC port with the USB drive). The Add New Hardw are Wizard screen appears referring to MTS GSM Serial Port. This is the second of t[...]

  • Page 29

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 29 Connecting the Optional Handset If you intend to use a phone handset, connect it to the MultiModem now. Modular Handset Cabl e ( use o f ha nd set op tion al; h and se t cabl e n ot i n clu ded ) Mobile Phonetools For initial configuration of your wire less[...]

  • Page 30

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 30 Testing the Configuration Description AT Commands Response Returned Comments AT+CPIN =1234 OK PIN Code accepted +CME ERROR : 16 Incorrect PIN Code Enter PIN Code +CME ERROR : 3 PIN already entered (with +CMEE : 1 mode) AT + CREG ? CREG = <mode>, 1 mod[...]

  • Page 31

    Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 31 Chapter 3: Troubleshooting Troubleshooting Examples Situation A: The modem always returns «Error» when trying to issue a communication If the Wireless MultiModem returns a message of error upon an attempted transmission of data or voice signals, see th[...]

  • Page 32

    Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 32 Situation B: The modem always returns «No carrier» when trying to issue a communication Solutions for “no carrier” message If the modem returns … Then ask … Action no carrier (esp. for data communication) Is the selected bearer type supported b[...]

  • Page 33

    Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 33 GSM/GPRS General FAQ The modem is answering, but seems not to be doing anything. What’s the problem? • The modem is answering in voice mode. • If you are trying to make a data call, make sure the account has CSD servic e. You will also need the dat[...]

  • Page 34

    Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 34 The modem will not answer. • To have modem auto-answer, set modem w ith ‘ATS0=1’. Use ‘AT&W’ to store the setting. • Send ‘ATA’ to the modem once the RING is indicated on the terminal screen. • If you aren’t providing DTR, you may[...]

  • Page 35

    Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 35 GSM/GPRS FAQ on the IP Stack Whenever I send the # commands, I receive an error. • You must enable the stack before the modem will accept the # commands. • ‘AT+WOPEN=1’ will enable the stack and ‘AT#VVERSIO N’ will display the version of the [...]

  • Page 36

    Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 36 FAQ for Mobile PhoneTools v2.1 What is the Mobile PhoneTools program? • A software developed by BVRP used for the GPRS & CDMA modems for voice, SMS, email, and Internet (packet-switched) connections. How do I make an Internet connection? • Click [...]

  • Page 37

    Chapter 4 – Safety Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 37 Chapter 4: Saf et y Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile[...]

  • Page 38

    Chapter 4 – Safety Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 38 Maintenance of GPRS Modem Your Wireless MultiModem is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many years. • Do not expose the Wireless MultiMode[...]

  • Page 39

    Chapter 5 – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 39 Chapter 5: W arranty and R epairs Multi_Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products w ill be free from defects in material or workmanship for a period of tw o, five, or ten years ( depending on [...]

  • Page 40

    Chapter 5 – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 40 Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the qui ckest and most economical repair option for y our Multi-Tech product. You may also contact any Multi-Tech sales offi[...]

  • Page 41

    Chapter 6 – Reference Information Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 41 Chapter 6: R ef er ence Inf orm ation Wireless Modem Reference Information GSM reference documents: GSM 03.40, GSM 03.45, GSM 04.11,GSM 04.21, GSM05.08, GSM 07.01,GSM 07.02, GSM 07.05, GSM 07.07. ETSI contact: ETSI Sec retariat F-06921 Sophia Antip[...]

  • Page 42

    Appendix A – WEEE Statement Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 42 Appendix A - W aste El e ct rical and Elect r onic Equipment (WEEE) St atement July, 2005 The WEEE directive places an obligat ion on EU-based manufacturers, distri butors, retailers and importers to take-back electronics products at the end of their use[...]