Microsoft 2 manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Microsoft 2 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Microsoft 2 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Microsoft 2
- nom du fabricant et année de fabrication Microsoft 2
- instructions d'utilisation, de réglage et d’entretien de l'équipement Microsoft 2
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Microsoft 2 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Microsoft 2 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Microsoft en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Microsoft 2, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Microsoft 2, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Microsoft 2. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Volume Activa tion 2.0 Operatio ns Guide 1 Volume Activ ation 2.0 Operation s Guide for Windows Vista ® and Windo ws Server® 2008 Microsoft Corporatio n Published: March, 2008 Abstract Volume Activat ion 2.0 is designed t o automate and manage t he activation process for volume licensi ng customers. Thi s document provides operati onal gui dance [...]

  • Page 2

    Volume Activa tion 2.0 Operatio ns Guide 2 This document and any do cument referenced herein is p rovided for inform ational pu rposes only an d Microsoft makes no warranti es, either ex press or impl ied, in this docu ment. Informati on in this d ocument, inclu ding URL and other Interne t Web site refere nces, is subject to chang e witho ut notic[...]

  • Page 3

    Volume Activa tion 2.0 Operatio ns Guide 3 Volume Activation 2.0 Ope rations Guide Introduct ion ........ .............. ............ ......... ........... .............. ........... .......... .......... .............. ....... 4 Management Tools for V olume A ctivation ......... ......... ........... .............. .............. ....... .........[...]

  • Page 4

    Volume Activa tion 2.0 Operatio ns Guide 4 Introducti on This guide contains informati on to assist you i n managing the ac tivati ons of volume editions of Wind ows Vista ® a nd Windows Server ® 2008 in y our environment. To pics covered incl ude available ma nagement tools, troubleshooti ng, recovery from unlicensed states, and resolving Non- G[...]

  • Page 5

    Volume Activa tion 2.0 Operatio ns Guide 5 Group Policy Su pport There are no specific settings for v olume activ ation in Group P olicy. However , all configuration an d property data f or VA 2.0 is accessi ble though WMI and the Windows registry, and can therefore be managed with Gr oup Policy. Volume Acti vation Troubles hooting All activation e[...]

  • Page 6

    Volume Activa tion 2.0 Operatio ns Guide 6 Issue Resolution 12289. Check this event for the follo wing: • Is the result c ode 0? Anythi ng else is an error. • Is the KMS h ost name in the eve nt correct? • Is the KMS p ort correct? • Is the KMS h ost accessible? • If the client is r unning a third-party firewall, d o you need to configure[...]

  • Page 7

    Volume Activa tion 2.0 Operatio ns Guide 7 Issue Resolution client. The Volume Activati on 2.0 Deployme nt Guide contains a table of setup keys that y ou can use to revert the comp uter back to a KMS clie nt. These keys are p ublicly known and are editi on- specific. Reme mber to delete any u nnecessary SRV re source records from DNS a nd restart t[...]

  • Page 8

    Volume Activa tion 2.0 Operatio ns Guide 8 KMS initializati on failures, DNS S RV publishing issues , when KMS c ounts drop bel ow activation thres holds, and whe n no KMS acti vity occurs for mor e than 8 hours. To download the KMS Manageme nt Pack, go to the Syst em Ce nter Operati ons Manager product catalog at http:// go.micros of t.com/fwli nk[...]

  • Page 9

    Volume Activa tion 2.0 Operatio ns Guide 9 Working with 6 4-Bit Windows Vist a KMS H osts The OpsMgr 2005 agent is availa ble only as a 32-bit applicati on. As a re sult, 64-bit versions of Windows Vista RTM are not automaticall y added to the KMS co mputer group defined by the KMS Manageme nt Pack. KMS h osts r unning Windows Vista SP1 or Win dows[...]

  • Page 10

    Volume Activa tion 2.0 Operatio ns Guide 10 Programs menu . This link and t he program ar e only in Windo ws Vista B usiness editions availabl e through volume-lice nsed and reta il channels. System administr ators can ch oose to disabl e WAU for users by adding a regist ry value to the refere nce image before deploying Windows. When WAU is disable[...]

  • Page 11

    Volume Activa tion 2.0 Operatio ns Guide 11 To disable the WA U link 5. In the tree pane, click the WAU key . Right - click in the d etails pane , point to New , and then c lick DWORD (3 2 bi t) Value . 6. Type Disabl ed as the name of t he new val ue, and t hen press Enter . 7. Right-click t he new Dis able d value, and th en click Mo dify . 8. In[...]

  • Page 12

    Volume Activa tion 2.0 Operatio ns Guide 12 Key Manage ment Serv ice clien t informa tion Client Machine ID (CMID) : 45d450a 8-2bef-4f 04-9271-6 104516a1b60 DNS au to-discov ery: KMS name not available from DNS KMS ma chine ext ended PID : 11111-0 0140-008- 805425-03 -1033-5384. 0000- 1752006 Activa tion inte rval: 120 minute(s ) Renewa l interva l[...]

  • Page 13

    Volume Activa tion 2.0 Operatio ns Guide 13 Note Both the /dli and /dlv commands work when run o n retail and OEM activated computers as well. For more informati on about available activation method s and possible li cense states, see the Volume Activation 2.0 Deployment G uide . Recovery from an Unlicensed State This section pr ovides a descriptio[...]

  • Page 14

    Volume Activa tion 2.0 Operatio ns Guide 14 Figure 2: RFM D ialog box (applicab le only to Windows Vista RTM ) The option t he user selects depen ds on the activati on method desired. • Clicking Activate Windows onlin e now results in t he system attem pting to connect to either a KMS host or Micr osoft hoste d activation serv ices, depending on [...]

  • Page 15

    Volume Activa tion 2.0 Operatio ns Guide 15 In Windows Vista SP1 and Windows Server 2008, RF M is remove d from the produ ct and replaced with a notificati ons-based experien ce. You can retur n a client to its initial a ctivation state for the curre nt license by usin g the Slmgr.vbs scr ipt with the / rear m opti on. This option resets the comput[...]

  • Page 16

    Volume Activa tion 2.0 Operatio ns Guide 16 should first be gin by examini ng the Applicati on event log f or Event ID 8209 . The reason for the vali dation fail ure is listed in this eve nt. After a computer is reactivate d, it must visit the Genuine Micr osoft Software Web site at http://go. microsoft.com/f wlink/?LinkId=6418 7 for a valid ation [...]

  • Page 17

    Volume Activa tion 2.0 Operatio ns Guide 17 that contains a vali d Windows marker i n the ACPI_SL I C table or purchase new computers that have an operati ng system a nd a valid BIOS instal led.[...]

  • Page 18

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 18 Appendix 1 : WMI Softwar e Licensing Cl asses and Pr operties VA 2.0 uses Slmgr.vb s to make config uration cha nges. Sl mgr.vbs us es WMI to acc ess WMI clas ses and prop erties. WMI Prope rties Required Privi lege: Stan dard User Class Name Type Description Scope Examples Sl[...]

  • Page 19

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 19 Class Name Type Description Scope Examples Slmgr SoftwareLicensing Product LicenseStatus uint32 License status of this product's application. 0=Unlicensed, 1=Licensed, 2=OOBGrace, 3=OOTGrace, 4=NonGenuineGrace. All 1 dli SoftwareLicensing Product MachineURL string Softwar[...]

  • Page 20

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 20 Class Name Type Description Scope Examples Slmgr SoftwareLicensing Service KeyManagement ServiceCurrentC ount uint32 The count of currently active volume clients. -1 indicates the computer is not enab led a s a Key Management Service or has not received any client licensing re[...]

  • Page 21

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 21 Class Name Type Description Scope Examples Slmgr SoftwareLicensing Service RequiredClientC ount uint32 The minimum numbe r of cl ients required to connect to a Key Management Service computer to enable volume licensing. KMS client 25 SoftwareLicensing Service Version string Ve[...]

  • Page 22

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 22 Required Privi lege: Admi nistrator Note : This is enforced by the Software Licensing Service and reg istry ACLs. A reg istry override in Windows Vista allows a standard user to call specific methods. These are designated wit h (*) after the metho d's name. To do this, an[...]

  • Page 23

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 23 Class Name Type Parameter s Description Scope SoftwareLicens ing Service SetVLRenewa lInter val uint32 [in] uint32 RenewalInterval The renewal fr equency, in m inutes, of how often the curr ent computer should contact th e Key Management Service comput er after the client i s [...]

  • Page 24

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 24 KMS Regist ry Keys / Valu es Registry pat h: HKLM SOFTWARE Micros oftWindows NTCurre ntVersion SL Registry p ath: HKLM SOFT WARE Microsoft Windo ws NT CurrentVersion SL Value Type Description Scope DisableDnsPub lishing REG_DWOR D Set this to a non-zero value to[...]

  • Page 25

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 25 Registry p ath: HKLM SOFTWARE MicrosoftWin dows NTC urrentVersionS L Value Type Description Scope KeyManageme ntServiceVer sion REG_SZ Set this for MOM automa tic discov ery of the Key Management Serv ice (current d efault is to use the WMI SoftwareLicens ingService Versi[...]

  • Page 26

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 26 Registry p ath: HKLM SOFTWARE MicrosoftWin dows NTC urrentVersionS L Value Type Description Scope KeyManageme ntServiceRegi steredPortN umber REG_SZ Cached port num ber when KMS is enabled. This is ma inly used when KMS com puter name is cha nged so it re- publishes DNS R[...]

  • Page 27

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 27 Event ID Logg ed By Description Message Parameters Fields included in comma- delimited string Example s Server:Port Name:port kms01.contoso.c om:1688 CMID Client Machine ID 08c3bda0 - c556 - 4b61 - 9e4e - 7bf6d4df80be, Client Time Request timestamp 2006/1/14 2: 30, VM Info Unu[...]

  • Page 28

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 28 Event ID Logg ed By Description Message Parameters Fields included in comma- delimited string Example s Interval when activated (minutes) Client Time Request timestamp 1/14/2006 2: 30 12290 KMS KMS server side log for each request An activation req uest has been processed.%nIn[...]

  • Page 29

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 29 Event ID Logg ed By Description Message Parameters Fields included in comma- delimited string Example s 12292 KMS Renewal timer initialization failure Key Management Service (KMS) fa iled to initialize renewal timer.%nInfo:%n% 1 HRESULT Return code 12293 KMS DNS RR publishing [...]

  • Page 30

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 30 Name Type Si ze [bytes] Description LicenseStatus DWORD 4 Licensing status 0 - Unlicensed 1 - Licensed (Act ivated) 2 - OOB grace 3 - OOT grace 4 - NonGenuineGrace BindingExpiratio n DWORD 4 Interval until ex piration (minutes) AppID UUID 1 6 Application ID ActID UUID 1 6 Acti[...]

  • Page 31

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 31 Name Type Si ze [bytes] Description VLRenewalInt erv al DWORD 4 Renewal interval policy MAC BLOB 16 MAC blob of all a bove data Total 60 + PID (70+98=158 for example)[...]

  • Page 32

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 32 Appendix 2 : Troubleshootin g by Error Code The follo wing table pr ovides troubles hooting hel p when using volume e ditions of Wi ndows Vista and Wind ows Server 2008 operati ng systems . Error Co de Error Message Activatio n Type Possible Cause Troub leshooting Steps 0xC004[...]

  • Page 33

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 33 Error Co de Error Message Activatio n Type Possible Cause Troub leshooting Steps hardware ID binding is beyond level of tolerance. host the drivers w ere updated on the system. activation. 1 KMS – Reboot or run slmgr.vbs /ato 2 0xC004F014 The Software Licensing Service repor[...]

  • Page 34

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 34 Error Co de Error Message Activatio n Type Possible Cause Troub leshooting Steps computer could not be activated. The Key Management Service (KMS) is not enabled. KMS request is not answered. (default) is not blocked by a firewall or otherwise filtered. 0xC004F041 The software[...]

  • Page 35

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 35 Error Co de Error Message Activatio n Type Possible Cause Troub leshooting Steps the valid non-genuine period. de termined the system is not Genuine. The system will continue to run during the Non- Genuine grace period. the end of the grace period. 0xC004F066 The Software Lice[...]

  • Page 36

    Volume A ctivation 2.0 Op erations G uide Microsoft C orporation Page 36 Error Co de Error Message Activatio n Type Possible Cause Troub leshooting Steps 0x800706BA The RPC s erver is unavailable. KMS cli ent Firewall settings are not configured on the KMS host or DNS SRV records are stale. Ensure the KMS port is allowed acce ss through the firewal[...]