Lucent Technologies 4.1 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Lucent Technologies 4.1. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Lucent Technologies 4.1 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Lucent Technologies 4.1 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Lucent Technologies 4.1 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Lucent Technologies 4.1
- nom du fabricant et année de fabrication Lucent Technologies 4.1
- instructions d'utilisation, de réglage et d’entretien de l'équipement Lucent Technologies 4.1
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lucent Technologies 4.1 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lucent Technologies 4.1 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lucent Technologies en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lucent Technologies 4.1, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lucent Technologies 4.1, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Lucent Technologies 4.1. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Lucent Technologies Bell Labs Innovations PARTNER® II Communications System PARTNER® Plus Communications System Release 4.1 System Planner 518-455-338 Issue 2 August 1996[...]

  • Page 2

    Copyright © 1996 Lucent Technologies All Rights Reserved Printed in U.S.A. Notice Every effort was made to ensure that the information in this Planner was complete and accurate at the time of printing. However, information is subject to change. Trademarks PARTNER and PassageWay are registered trademarks and PARTNER MAIL and PARTNER MAIL VS are tra[...]

  • Page 3

    Introduction Setup decisions for the PARTNER® II Communications System or PARTNER Plus Communications System should be recorded on the forms in this Planner. The forms must be filled out before installation to provide guidance for the technician who installs and programs the system. The forms should also be used by the customer to record changes a[...]

  • Page 4

    Form A Supplemental Instructions: System Configuration 2 Salesperson completes items 1–12. Sales Support Representative completes items 13–15. 6. Configure Hardware for Hybrid Mode For PARTNER II systems only, check "Yes" if the customer wants line pooling capabilities; otherwise check "No." By default, the system is configu[...]

  • Page 5

    9. System Settings Receptionist answers calls during business hours? If "Yes," be sure to record settings on these forms that will allow the receptionist to answer the phone before automatic coverage is applied. Number of Lines {#104} This programming procedure should be used only for installation—using it later erases custom settings f[...]

  • Page 6

    4 11. Auxiliary Equipment (System) Check boxes that apply for auxiliary equipment connected to the control unit or to system wiring. All appropriate hardware and software must be purchased separately. Battery Backup In some countries, battery backup is available to allow the customer to connect an external battery to keep the complete system operat[...]

  • Page 7

    Form B1 Supplemental Instructions: System Extensions This form provides basic information for each system extension. To customize line restrictions or other extension settings, you must also use Form B2. Write Name/Description Write a user name or a description for auxiliary equipment (such as "Fax," "VMS," or "Conference R[...]

  • Page 8

    Form B2 Supplemental Instructions: 6 Customized Extension Settings Each row on Form B2 specifies settings—including group assignments—that can be copied to other extensions using Copy Settings {#399}. Default settings are shown at the top of Form B2. Settings for Auxiliary Equipment The following settings may be useful for auxiliary equipment: [...]

  • Page 9

    Identify Restrictions/Permissions Specify restrictions and permissions for each extension. Line Access Restriction {#302} or Pool Access Restriction {#315} By default, access to all lines and pools is set to No Restriction. To change the default, write the line numbers or pool access codes in the appropriate columns, as follows: Outgoing only – U[...]

  • Page 10

    Form C Supplemental Instructions: Button Templates 8 There are eight pages to Form C—one page for each type of system phone and one page for an Intercom Autodialer. Use Form C to record line and pool button assignments and to indicate programming for system telephone buttons that do not have lines or pools assigned if the programming is to be per[...]

  • Page 11

    Intercom Autodialer The buttons on the Intercom Autodialer are automatically programmed as Intercom Auto Dial buttons for all system extensions in the following order: (PARTNER II system only) 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 You can progr[...]

  • Page 12

    10 Example Templates These examples show a PARTNER-34D telephone, PARTNER-CA48 Intercom Autodialer programmed for a PARTNER II system receptionist, and a PARTNER-18 telephone programmed for a PARTNER II system in Hybrid mode for a user at a pooled extension. Buttons that are not used for lines or pools have dial-code features. (The abbreviations ar[...]

  • Page 13

    Button Feature Summary This section lists button features in order by feature type and feature name. For each feature, the first line shows the following information: ■ The name of the feature. ■ Whether a button with lights is required ( ) or recommended ( ). ■ An abbreviation that can be entered on the Form C templates. ■ The entries need[...]

  • Page 14

    12 Manual Signaling—Ring MS- x x  Feat  1  3  xx Beeps the designated extension. If the user presses  Intercom  first, pressing the button places a ringing intercom call to the extension, or transfers a call. If on a button with lights, the lights show calling activity at the destination extension. Manual Signaling—Voice[...]

  • Page 15

    Group Hunting—Ring Hunt- g  Intercom  7  7  g Rings the first available extension in the designated Hunt Group, or transfers a call to an extension in the group. If unanswered after 3 rings, the call moves to the next available extension, and so on, until the call is answered or until the caller hangs up. g = 1–6 Group Hunting[...]

  • Page 16

    Form D Supplemental Instructions: 14 Number Lists Use this form to specify lists of Disallowed, Allowed, and Emergency telephone numbers. Also use this form to identify the phone numbers dialed automatically by External Hotlines. NOTE: To restrict long-distance calling, Toll Call Prefix {#402} (indicating whether you must dial a 0 or 1 to place lon[...]

  • Page 17

    Emergency Phone Number List {#406} You can create a list of emergency numbers that can be dialed at any time by any extension that has access to an outside line. The list can have up to 10 entries. Emergency numbers override all other dialing restrictions, including Night Service with a System Password. NOTE: Various factors influence the effective[...]

  • Page 18

    Form E Supplemental Instructions: 16 System Speed Dial Numbers With System Speed Dialing, a user can dial a stored number by pressing four Telephone Number buttons: the  Feat  button ( #  on a standard phone) followed by a 3-digit code. Write the number exactly as it should be dialed. Numbers can be up to 28 Storing a telephone number a[...]

  • Page 19

    Form A: System Configuration PAGE 1 of 3 Lucent Technologies Bell Labs Innovations Required for PARTNER II System and PARTNER Plus System. For additional instructions, see page 2. 1. Customer Billing Name 2. Installation Address 3. Contact Name Phone () – 4. Person to be Trained Phone Alternate Trainee’s Name Phone ( ) – () – 5. Sold by ❑[...]

  • Page 20

    Lucent Technologies Bell Labs Innovations Form A: System Configuration PAGE 2 of 3 Required for PARTNER II System and PARTNER Plus System. For additional instructions, see page 3. 9. System Settings. Write response on line for each item. VMS-AA: ● ● ● ● ● ● ● ● ● ● Receptionist answers calls during business hours? Write "Ye[...]

  • Page 21

    Lucent Technologies Bell Labs Innovation PAGE Form A: System Configuration 3 of 3 Required for PARTNER II System and PARTNER Plus System. For additional instructions, see page 4. 11. Auxiliary Equipment (System). Check if applicable: ❑ ❑ ❑ ❑ ❑ ❑ Battery Backup Caller ID Devices Loudspeaker Paging: Number of zones Magic on Hold (Music on[...]

  • Page 22

    Form B1: System Extensions PAGE 1 of 4 Lucent Technologies Bell Labs Innovations. Required for PARTNER II System and PARTNER Plus System. For additional instructions, see page 5. Ext. Jack No. l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l[...]

  • Page 23

    Form B1: System Extensions PAGE 2 of 4 Lucent Technologies Bell Labs Innovations Required for PARTNER II System extensions 34 through 57. For additional instructions, see page 5. l l l l l l l l l l l l l l l l l l l l Idenitify Telephone l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l[...]

  • Page 24

    Form B1: System Extensions PAGE 3 of 4 Lucent Technologies Bell Labs Innovations Ext. Jack No. 10 11 12 13 14 15 16 17 18 19 20 21 May be used if Ext. Name Display is checked on Form B1, Page 1 of 4. Character Codes Write 2-Digit Code for Each Character To Be Displayed — See Table at Right 22 23 24 25 26 27 28 29 30 31 32 33 Letters: A = 21 N = 6[...]

  • Page 25

    Form B1: System Extensions PAGE 4 of 4 Lucent Technologies Bell Labs Innovations May be used if Ext. Name Display is checked on Form B1, Page 2 of 4. Character Codes Ext. Jack Write 2-Digit Code for Each Character To Be Displayed — See Table at Right No. Letters: 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 A B C D E F [...]

  • Page 26

    Form B2: Customized Extension Settings PAGE 1 of 2 Lucent Technologies Required if you want to change extension settings from defaults for PARTNER II System and PARTNER Plus System. For additional instructions, see pages 6 and 7. Bell Labs Innovations Identify Restrictions/Permissions Identify Extension Settings if Different than Default Identify L[...]

  • Page 27

    Form B2: Customized Extension Settings PAGE 2 of 2 Lucent Technologies Bell Labs Innovations Identify Extension Settings Identify Group Assignments Hybrid Mode Only: Write line numbers or pool access codes for Line Access Restriction {#302} or Pool Access Restiction {#315} l l l l l l l l l l No Restriction ✔ Outgoing only Incoming only 1– 4 1?[...]

  • Page 28

    Form C1: PARTNER-34D Phone PAGE 1 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number Automatic System Answer Button {#111} 1 ASA Direct Extension Dial Button {#113} 1 DXD Night Service B[...]

  • Page 29

    Form C2: Intercom Autodialer PAGE 2 of 8 Lucent Technologies Bell Labs Innovations For additional intructions, see page 9. PARTNER II only SAMPLE Template Instructions ● If desired, write in intercom Ring (Ext-XX) or Voice Signal (ExtVS-XX), or Manual Signal Ring (MS-XX) or Voice Signal (MSVS-XX) ● If desired, write in user name for this extens[...]

  • Page 30

    Form C3: PARTNER-18 Phone PAGE 3 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number SAMPLE Automatic System Answer Button {#111} 1 ASA Template Instructions ● If desired, write in line[...]

  • Page 31

    Form C4: PARTNER-6 Phone PAGE 4 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Template Instructions SAMPLE ● If desired, write in line number, pool access code, dial code feature, or auto dial number ● If desired, write in Line Ringing (Imm[...]

  • Page 32

    Form C5: MLS-34D Phone PAGE 5 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number Template Instructions SAMPLE ● If desired, write in line number, pool access code, dial code feature, o[...]

  • Page 33

    Form C6: MLS-18 Phone PAGE 6 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number SAMPLE Automatic System Answer Button {#111} 1 ASA Direct Extension Dial Button {#113} 1 DXD Night Service[...]

  • Page 34

    Form C7: MLS-12 Phone PAGE 7 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number Automatic System Answer Button {#111} 1 ASA Template Instructions SAMPLE ● If desired, write in line num[...]

  • Page 35

    Form C8: MLS-6 Phone PAGE 8 of 8 Lucent Technologies Bell Labs Innovations Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Template Instructions SAMPLE ● If desired, write in line number, pool access code, dial code feature, or auto dial number ● If desired, write in Line Ringing (Imm, De[...]

  • Page 36

    Form D: Number Lists PAGE 1 of 2 Lucent Technologies Bell Labs Innovations Required if Form B1 identifies External Hotlines, or if Form B2 identifies Disallowed or Allowed List Assignments. For additional instructions, see pages 14 and 15. Disallowed Phone Number Lists {#404} Required only if Disallowed List Assignment {#405} is specified on Form B[...]

  • Page 37

    Form D: Number Lists PAGE 2 of 2 Lucent Technologies Bell Labs Innovations Required only if Forced Account Code Verification is desired. For additional instructions, see page 15. Forced Account Code List {#409} Entry Account Code (up to 6 digits) 1 Write Description Entry Account Code (up to 6 digits) 1 Write Description 01 34 02 35 03 36 04 37 05 [...]

  • Page 38

    Form E: System Speed Dial Numbers PAGE 1 of 1 Optional for PARTNER II System and PARTNER Plus System. Lucent Technologies Bell Labs Innovations For additional instructions, see page 16. To Dial: On system phones, press  Feat  + 3-digit code. On standard phones, press  #  + 3-digit code while receiving intercom dial tone. Code Name/Compa[...]

  • Page 39

    Lucent Technologies 518-455-338 Issue 2 August 1996[...]