Lexmark 35S0150 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Lexmark 35S0150. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Lexmark 35S0150 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Lexmark 35S0150 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Lexmark 35S0150 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Lexmark 35S0150
- nom du fabricant et année de fabrication Lexmark 35S0150
- instructions d'utilisation, de réglage et d’entretien de l'équipement Lexmark 35S0150
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lexmark 35S0150 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lexmark 35S0150 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lexmark en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lexmark 35S0150, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lexmark 35S0150, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Lexmark 35S0150. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    MS410 Series User's Guide Septembe r 2012 www.lexma rk.com Machine type(s): 4514 Model(s): 420, 430[...]

  • Page 2

    Conten ts Safe ty infor matio n.... ...... ..... ........ ...... ........ ..... ...... ........ ..... ...... ....... ...... ...... .5 Learn ing a bout t he pr inte r..... ........... ........ ........ ........... ........ ........ ........... .....7 Findi ng in formati on abo ut the p rint er..... ......... ...... ....... ...... .......... ...... .[...]

  • Page 3

    Prin ting i nformati on p ages.... .... ....... ..... ..... .... ....... ..... .... ....... ..... ..... ....... ..... .... ..... ....... .... ..... .. ....... ....... ...53 Cancel ing a p rint job. .... ..... ..... ...... ..... .... .... ....... .... ..... ..... ...... ..... .... .... ....... .... ..... .... ....... .... . ........ ....... ..... ..[...]

  • Page 4

    Copyi ng prin ter setti ngs to other prin ters.... .... ..... ...... ..... .... ...... ..... .... ...... ..... .... ...... ..... .... ...... ..... . .... ... .103 Restori ng fac tory de fault settings. ..... ....... ...... .......... ...... ....... ......... ...... ...... .......... ...... ...... ........ ............ 103 Creati ng a pr inter contr[...]

  • Page 5

    Safety information Connect t he power cord to a properly grounded electr ical out let th at is near the prod uct a nd easil y accessi ble. Do not p lace or use th is prod uct n ear water or wet l ocati ons. CAUTION—PO TENTIAL IN JURY: Th is produ ct uses a laser. Use o f contro ls or ad justments or pe rforma nce of proce dures ot her than thos e[...]

  • Page 6

    CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load each tray separately. Keep all other tr ays cl osed u ntil nee ded. CAUTION —SHOCK HA ZARD: Do not se t up this pr oduct o r make any el ectrical or cabling c onnectio ns, such as the fax f eature, power co rd, or te lephone, duri ng a light ning storm. SAVE THESE INS[...]

  • Page 7

    Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in structions : • Connecting the printer • Installin g the p rinter s oftware Setup documentation—The setu p documentation came with the pr inter and is also a vailable on the Lexmar k Web site at http://support.lexmark. [...]

  • Page 8

    What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.le xmark.com Note: Select your country or regi on, and then select your product to view the [...]

  • Page 9

    1 2 3 4 5 1 Righ t side 305 mm ( 12 in .) 2 Front 510 m m (20 i n.) 3 Left side 205 mm ( 8 in.) 4 Rear 205 mm ( 8 in. ) 5 Top 305 m m (12 i n.) Printer configurations CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load each tray separately. Keep all other tr ays cl osed u ntil nee ded. You can c onfigur e your printe r b[...]

  • Page 10

    1 2 3 5 6 7 8 9 4 1 Printer control panel 2 Paper s top 3 Standard b in 4 Front door release button 5 Controller board ac cess door 6 Standard 2 50 ‑ sheet tray 7 Optio nal 2 50 ‑ or 550 ‑ sheet tray 8 50 ‑ sheet multipurpose f eeder 9 Front door Learning about t he printe r 10[...]

  • Page 11

    Using the printer control panel 9 3 1 2 4 5 6 7 8 Use the To 1 Menus button Open the menus. Note s: • The menus are available only when the printer is in the Rea dy state. • Pressing the button while navigati ng within the menus returns the pri nter control panel to the top ‑ leve l menu scre en. 2 Display View printin g options as well as st[...]

  • Page 12

    Use the To 9 Indicator light Determine the status of the printer. Understanding th e colors of the Sleep butt on and indicato r lights The col ors of t he Slee p butt on an d indicat or lig hts on t he pr inter contro l pane l signify a certa in print er stat us or conditio n. Indicator light color and its corresponding printer status Indicator lig[...]

  • Page 13

    Notes: – An IP addres s appears as four sets of nu mbers separ ated by per iods, such as 12 3.123.123.123. – If you are using a proxy server, then temp orarily disable it to load the We b page correctly. 2 Open a Web browser, and then type the print er IP address in the ad dress field. 3 Press Enter . The Embe dded We b Server pag e appear s. U[...]

  • Page 14

    Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are access ing the cont roller boa rd or ins talling opt ional hardw are or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing. If you have an y o[...]

  • Page 15

    2 1 1 Mem ory ca rd conn ecto r 2 Option card connector Installing a memory card CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti [...]

  • Page 16

    3 Alig n the no tch (1 ) on the m emor y card with the ridge (2) on the connect or. 1 2 4 Push the memo ry card straight into the conn ector, and th en push the card towa rd the contro ller boa rd wal l until it cl icks into plac e. 1 2 5 Close the co ntroller board acc ess do or. Note: When the printer s oftware and a ny hardware o ptions are inst[...]

  • Page 17

    Installing an op tional card CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from the electr ical ou tlet befo re conti nuing . If you have o ther de vices at tached to the [...]

  • Page 18

    4 Push the c ard firmly into place as sh own in the illustr ation. Warning—Pote ntial Da mage: Imprope r inst allati on of t he c ard may cause d amag e to th e card a nd the contr oll er boar d. Note: The entire lengt h of the connec tor on th e card must to uch and be flus hed aga inst the c ontrol ler boar d. 5 Close the co ntroller board acc [...]

  • Page 19

    Installing hardware options Installi ng opti onal tray s CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing. If you have an y [...]

  • Page 20

    7 Align th e printe r with the tray, a nd then slo wly lower t he printe r into pla ce. 8 Connect the p ower c ord to the pr inter , then to a p roperl y grounded electrical outlet, and th en turn on the print er. 1 2 Note: W hen the p rinter sof tware a nd any hard ware opt ions ar e installe d, it may be necess ary to ma nually ad d the op tions [...]

  • Page 21

    • The appropriate Ethernet cable with the Ethern et port Warn ing— Poten tial Dama ge: D o not touch t he USB c able , any netw ork ad apter, or the printer in th e area s hown while ac tively printing. Loss of dat a or a m alfunctio n can occu r. 1 2 3 4 5 6 7 Use the To 1 USB port * Attach an optional wi reless network adapter. 2 USB printer [...]

  • Page 22

    1 Obtain a co py of the so ftware ins taller packa ge. • From t he So ftware a nd Doc umenta tion CD that came with your printer. • From ou r Web sit e: Go to htt p:// suppo rt.le xmark .com , and then navig ate to: SUPPORT & DOWNLOAD > select your pr inter > select your operat ing system 2 Doub le ‑ c lick t h e sof twa re in sta l[...]

  • Page 23

    For Windows users 1 Open the printers folder. In Wind ows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click or click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e control printer s . c Pres s Enter , or cli ck OK . 2 Depen[...]

  • Page 24

    Networking Notes: • Purchase a Ma rkNet TM N8352 wireless networ k adapter first b efore setting up the printer on a wireless netwo rk. For infor mation on installin g the wireless network a dapter, see the i nstructio n sheet t hat came wi th the adapter . • A Service Set Iden tifier (SSID) is a n ame ass igned to a wireles s netwo rk. Wire d [...]

  • Page 25

    In Wind ows 7 or ea rlier a Click or click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e D:setup.exe . c Pres s Enter , or cli ck OK . Note: D is the le tter of your C D or DVD drive. 3 Click Instal l , and then follo w the instru ctions on the compu ter screen. 4 Select Ethernet co nnection , and then cli ck Conti nue[...]

  • Page 26

    – This feature is supported only in Ma c OS X version 10.5 . a From the Appl e menu, na vigate to: System Pref erence s > Print & Fax b Click + , and then navigate to: AppleTa lk > select your printer > Add Prepar ing to s et up th e print er on a wireless netw ork Notes: • Make sure your wirele ss network a dapter is ins talled in[...]

  • Page 27

    – To find the WPA/WP A2 presh ared k ey/passph rase for the wirel ess netw ork, se e the doc umenta tion th at came with the access point, see the We b page associated with the access point, or con sult your system s upport pers on. Connecting the printer to a wireless network us ing Wi ‑ Fi Protected Setup Before co nnecting the prin ter to a [...]

  • Page 28

    Instal ling the Wir eless Setup Ut ility 1 Go to the Le xmark Web site at http: //sup port. lexmark .com . 2 Downloa d the lat est Wireles s Setup Ut ility. 3 Doub le ‑ click the down loaded softwa re insta ller packa ge. 4 Follow the instruct ions on the computer s creen. Launch ing the Wirele ss Setu p Utility Notes: • Make s ure the pr inte [...]

  • Page 29

    • Make sure a wireless n etwork ada pter instal led in your printer is attached and working properly . 1 From the Fi nder, nav igate to: App lica tio ns > select your printer fold er 2 Doub le ‑ click Wireles s Setup Assi stant , and then follow the inst ructions on the comp uter screen. Note: If you encou nter pr oblems wh ile runn ing the [...]

  • Page 30

    Printing a network se tup page If the pr inter is conn ected to a n etwork , then p rint a network setup page to veri fy the networ k conne ction . This page also pro vides i mportant informa tion tha t aids ne twork printing c onfigu ration. 1 From the print er co ntrol panel, nav igate to: > Report s > > Netwo rk Setu p Page > Note: I[...]

  • Page 31

    Loading paper and specialty media The sele ction and h andlin g of paper and specialt y media ca n affect how reliably do cument s print. For mor e informati on, see “Avoid ing jams” on page 105 a nd “Sto ring pap er” on page 4 8. Setting the pap er size and type 1 From the print er co ntrol panel, nav igate to: > Paper Men u > > P[...]

  • Page 32

    3 Change t he sett ings, and then press . Using the stan dard bin an d paper sto p The sta ndard bin h olds up to 150 sheets o f 20 ‑ lb paper . It collec ts print s facedown . The st andard bin i ncludes a paper stop t hat keeps p aper from slid ing out t he fron t of the bi n as it st acks . To open th e paper stop , pull it so that it flips fo[...]

  • Page 33

    L G L B 5 E X E C 2 Squeeze and then slide the widt h guide tab to the correct positio n for the size of th e paper you are loading. A 6 A 5 L G L A 5 B 5 E X E C 2 Loading pape r and specialt y media 33[...]

  • Page 34

    3 Squeeze and then slide the length guide tab to the correct position for th e size of the paper you are loading. A 6 A 5 LGL A5 B5 EXEC 2 1 Notes: • For some pap er sizes li ke letter, legal, an d A4, squeeze and s lide the leng th guide t ab backward to accommodate their length . • When loadi ng lega l ‑ size paper , the len gth guid e exte[...]

  • Page 35

    A 4 L T R E X E C B5 A5 L TR/ LGL EXEC A 4 A5 B5 A6 4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease t he paper. Straighten the edges on a level su rface. 5 Load th e paper st ack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the h[...]

  • Page 36

    • Load le tterhea d facedown , with the top edge of the sheet t oward the front of th e tray. Fo r two ‑ sid ed printing, load letterhead faceup with th e bottom edge of th e sheet toward the fro nt of the tray. • Make sure the pape r is be low the ma ximum pap er fill i ndicat or loc ated on the side of the wi dth guide . 6 Ins ert the tra y[...]

  • Page 37

    Loading the multipurpose feeder Use the multipurpose feed er when printing on different paper sizes and types or specialty media, such as card stock, transpar encies, paper labe ls, and en velope s. You can a lso use i t for sin gle ‑ page prin t jo bs on lett erhe ad . 1 Open the multipurpos e feeder. 1 2 a Pull the multipurpose feeder extender [...]

  • Page 38

    2 Squeeze the tab on the left width gu ide, and then move the gu ides for the paper you are loading. 2 1 3 Prepare the paper or specialty media for loading. • Flex sheets of pap er back and forth to loos en them, and then fan them. Do n ot fold or crease th e paper. Str aighten the edges on a level surface. • Hold transparencies by the edges. F[...]

  • Page 39

    • Make sure the pape r or s pecialt y media i s below the m aximu m paper f ill ind icator locate d on the pa per guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recomm ended printable side faceup and the top edge entering the prin ter first. For mor e informa tion on loading trans parencies, see [...]

  • Page 40

    • Load let terhea d faceu p with th e top edg e entering the pr inter first. For two ‑ sided (duplex ) printi ng, load letterhead facedown with the bott om edge ent ering the printer first. • Load envelopes with the flap on the left side facedown. Warn ing— Poten tial Dama ge: Ne ver use envelopes with stamps , clasps, snaps, windows, c oat[...]

  • Page 41

    • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Pa per Menu . 3 Change the tr ay sett ings to sp ecify the paper size an d type for the tray . • To lin k trays, make sure th e paper si ze and t ype for the tr ay matc h with th at of th e other tra y. • To unl ink trays, m[...]

  • Page 42

    • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Pa per Menu > Custom Ty pes . 3 Select a custo m paper t ype name, a nd then sele ct a custo m paper type. Note: P lain Pa per is the factor y default paper type for all use r ‑ defined cus tom names. 4 Click Submi t . Usin[...]

  • Page 43

    Paper and specialty media guide Additi onal info rmatio n for printing o n speci alty med ia may be f ound in th e Card St ock and Label Gui de av ailab le at http: //suppo rt.le xmark.co m . Paper guidelines Select ing the c orrect paper or special ty media reduces printin g problem s. For th e best print quali ty, try a sam ple of t he paper or s[...]

  • Page 44

    Grain direction Grain ref ers to the alignm ent of the pa per fib ers in a sh eet of pap er. G rain is eit her grai n lon g , running the le ngth of the paper , or grain short , running the wid th of the p aper. For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, grain l ong pa per is rec ommen ded. Fiber content Most h igh ‑ qua lity xerogra phic[...]

  • Page 45

    • Avoid papers wit h rough or heavil y textur ed surfac es. Use papers pr inted with heat ‑ resistan t inks design ed for use in xe rographi c copiers. The i nk must be able t o withstand tempera tures up to 230°C (446°F) wi thout melti ng or relea sing ha zardous emiss ions. Use i nks that are n ot affect ed by the re sin in to ner. I nks th[...]

  • Page 46

    Lexmark does not endo rse specific suppl iers, al though a c onverter’s product list fo r special applicat ions is m aintai ned. However, the follo wing paper choi ce guidel ines will help al leviate the environmental im pact of prin ting: 1 Minimi ze paper consum ption. 2 Be selective ab out the orig in of wood fi ber. Buy from supp liers who ca[...]

  • Page 47

    • Do not use prepr inted car d stock manuf acture d with chem icals tha t may contamina te the printe r. Prepri nting intro duce s semi ‑ liq uid and volati le comp onen ts in to the pr inter . • Use grain short card stock whe n pos sible. Tips on us ing en velopes Print sample s on the envelop es being considered for us e before buying large[...]

  • Page 48

    • Do not use labe ls with exposed adhesive. • Do no t print wi thin 1 mm (0.04 inch) of the edg e of the la bel, of th e perf orati ons, or betw een di e ‑ cuts of th e la be l. • Make sur e the ad hesive backing do es not r each to t he ed ge of the sheet . Zone coating of the adhesive sh ould be at lea st 1 mm (0.0 4 inch) a way from edge[...]

  • Page 49

    Supported pape r sizes, types, and weig hts For i nformati on on c ard stock an d la bels, see the Card Stock & Label Guide . Supported p aper sizes Paper si ze Standar d tray Opti ona l 250 ‑ or 550 ‑ sheet tr ay Multipurpo se feeder Duplex mode A4 210 x 297 mm (8 .3 x 11.7 in.) A5 148 x 2 10 mm (5 .8 x 8. 3 in.) X A6 105 x 1 48 mm (4 .1 x[...]

  • Page 50

    Paper si ze Standar d tray Opti ona l 250 ‑ or 550 ‑ sheet tr ay Multipurpo se feeder Duplex mode 10 Envelo pe 105 x 2 41 mm (4 .1 x 9. 5 in.) XX X DL Envelope 110 x 2 20 mm (4 .3 x 8. 7 in.) XX X C5 Enve lope 162 x 2 29 mm (6.4 x 9 i n.) XX X B5 Envelope 176 x 2 50 mm (6 .9 x 9. 8 in.) XX X Other Envelope 229 x 35 6 mm (9 x 14 in. ) XX X 1 Thi[...]

  • Page 51

    Paper type 250 ‑ or 550 ‑ sheet tray Multipurpose feeder Duplex mode Preprint ed Colored Paper Light Paper Heavy Paper 2 Rough/Cotton X 1 One ‑ sided paper labels designed for laser prin ters are supported f or occa sional use. It i s recommended to print 20 or fewer pages of paper labels per month. Vi nyl, pharmacy, and two ‑ sided lab els[...]

  • Page 52

    Printing This chapte r cove rs printi ng, printer report s, and job cancela tion. Selecti on and handl ing of paper an d specialt y media can affect how r eliably docu ments print . For more i nformation, s ee “Avoiding jams” on page 105 a nd “St oring paper” on page 48. Printing a docume nt Printing a documen t 1 From the Pa per men u on t[...]

  • Page 53

    • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Print Settings > Qu ality Menu > Toner Da rkness . 3 Adjust the toner darkne ss setti ng. 4 Click Submi t . Using the printer s ettings on the computer Dependi ng on yo ur ope rating system, adj ust the toner darknes s set[...]

  • Page 54

    In Wind ows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click or click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e control printer s . c Pres s Enter , or cli ck OK . 2 Doub le ‑ click the pri nter icon. 3 Select the p[...]

  • Page 55

    Understandin g the printer menus Menus list Paper Menu Reports Network /Ports 3 Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Types Universal Setup Menu Settings Page Device S tatisti cs Network Setup Page 1 Profile s List Print Fonts Print Dire ctory Asset Re port Active NIC Standard[...]

  • Page 56

    Paper Size /Type menu Use To Tray [x] Size A4 A5 A6 JIS ‑ B5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal Specify the pa per size loaded in each tray. Notes: • Lett er i s th e U.S . fa ctor y defa ul t set ting . A4 is th e in tern at iona l fac to ry default setting. • If two trays contain paper of the same size and t[...]

  • Page 57

    Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En vel ope B5 Env elope Oth er En vel ope Specify the paper size loaded in the multipurpose feeder. Notes: • Lett er i s th e U.S . fa ctor y defa ul t set ting . A4 is th e in tern [...]

  • Page 58

    Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal Specify the paper size being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting. Manual Paper Type Plain Pape r Card Sto ck Transparency Recy cled Labels Bond Letterhead Prep [...]

  • Page 59

    Configu re MP menu Use To Conf igur e MP Cassette Manual First Determine when the printer s elects paper from the multipurpose fe eder. Note s: • Cassette is the factory default setting. Cassette configures the multipurpo se feeder as the default paper source. • Manual sets the multipurpo se feeder only for manual ‑ feed prin t jobs. • Firs[...]

  • Page 60

    Use To Labels Texture Smoo th Normal Rough Specify the relati ve texture of th e labels loaded. Note: Normal is the factor y default setting. Bond Texture Smoo th Normal Rough Specify the relative texture of th e bond paper loaded. Note: Rough i s the factory default setting. Envelope Texture Smoo th Normal Rough Specify the relative text ure of th[...]

  • Page 61

    Paper Weig ht menu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory defa ult setting. Card S tock Weigh t Light Normal Heavy Specify the relative weight of the car d stock loaded. Note: Normal is the factory defa ult setting. Trans pare ncy We igh t Light Normal Heavy Specify [...]

  • Page 62

    Use To Colo red W eigh t Light Normal Heavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory defa ult setting. Light W eight Light Specify that th e weight of the paper loa ded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy. Cotton/Rough Weight Light Normal Heavy Specify the re [...]

  • Page 63

    Use To Light Lo ading Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Light as the paper type. Heav y Loadi ng Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Heavy as the paper type. Custom [x ] Loadi ng Duplex Off Determine and set two ‑ sided printing for all print jobs [...]

  • Page 64

    Universal Setu p menu Use To Units of Measure Inches Millimete rs Identify the units of measure. Note s: • Inches is the US factory default setting. • Millim eters is the inter national factory default setting. Portrait Width 3–8.5 i nche s 76–21 6 mm Set the portra it width. Note s: • If the width exceeds the maximum, then the pr inter u[...]

  • Page 65

    Use To Network Se tup Page Print a report c ontaining information abou t the network printer setting s, such as the TCP/IP add ress inform ation. Note : This menu item appears only in netwo rk printers or in printers connected to print servers. Profil es List Print a list of profiles store d in the prin ter. Note : This menu item appears only when [...]

  • Page 66

    Use To PS Smar tSwi tch On Off Set the printer to automa tically switch to PS emulation when a print job requir es it, regard less of the default printer language. Note s: • On is the factory default setting. • If PS SmartSwitc h is disabled, then the printer does not examine inco ming data and it uses the default printer lan guage specified in[...]

  • Page 67

    Network Card menu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Standa rd Ne twork > Standard Netw ork S etup > Net work Ca rd • Networ k/Po rts > Network [x] > Network [x] Se tup > Network Card Use To View C ard Status Connected Discon nected View the connection status of the networ k card. Vi[...]

  • Page 68

    Use To Enable AutoIP Yes No Specify the Zero Configurati on Networking setting. Note: Yes is the fa ctory d efault setting . Enable FTP/TFTP Yes No Enable the b uilt-i n FTP server, wh ich lets you send fil es to t he printer u sing Fi le Transfer Protocol. Note: Yes is the fa ctory d efault setting . Enable HTTP Server Yes No Enable the built-in W[...]

  • Page 69

    Use To Set Hostna me * Set th e h ost name . Note: The host name is limited to 15 cha racters, and acc epts US ‑ ASCII, alphanumer ic characters and hyphen onl y. View Address * View the cur rent IPv6 addresses. View R oute r A ddr es s * Vi ew the current router ad dress. Enable DHCPv6 On Off Enab le DH CPv 6 in t he pr inte r. Note: On i s the [...]

  • Page 70

    Use To Activate Yes No Enable or disable App leTalk support. Note : Yes is the f actory default setting. View N ame Show the assigned AppleTalk name. Note : The name can be changed only from th e Embedded Web Server. View Address Show the assigned AppleTalk a ddress. Note : The addres s can be changed only from th e Embedded Web Server. Set Zone [l[...]

  • Page 71

    Use To USB Buffer Disabled Auto 3K to [maximum size allowed] Set the size of the USB input buffer. Note s: • Auto is the fac tory d efault setting . • Disabled turns of f job buffer ing. • The USB buffer size va lue can be changed in 1-KB increments. • The maximum size allowed depends on th e amount of memory in the pri nter, the size of th[...]

  • Page 72

    Use To Use SSL Disabled Negotiate Requ ired Set the printer to use SSL for inc reased security when connecting to the SMTP serv er. Note s: • Disabled is the fact ory default setti ng. • When the Negotiate setting is used, the SMTP s erver determines if SSL will be used. SMTP Server Authentication No authentication required Login/Plai n CRA M ?[...]

  • Page 73

    Use To Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remot e Syslog Facil ity 0–23 Severity of events to log 0–7 Specify how and whether or not aud it logs are creat ed. Notes: • Enable Audit determines if events are recor ded in the secure audit log and remote syslog. No is the factory default setting. • Enable Remote Syslo[...]

  • Page 74

    Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ian Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text appear ing on the printer display. Note: Not a ll languages are[...]

  • Page 75

    Use To Run Initia l setup Yes No Run the setup wizard. Notes: • Yes is the factory default setting. • After completing the setup wiza rd by selecting Done at the country or regi on selection screen, the default becomes No. Paper Si zes US Metric Specify the unit of measurement for paper si zes. Notes: • US is the factory default setting. • [...]

  • Page 76

    Use To Timeou ts Prolong Sc reen Timeout On Off Display a message that lets you reset the screen timeout timer instead of r eturning to the prin ter displa y. Note: Off is the factory d efault setting. Timeou ts Print Timeout Dis abled 1–255 se c Set the amount of time in seco nds the printer waits to receive an end ‑ of ‑ job message bef ore[...]

  • Page 77

    Use To Press Sl eep Button Do not hing Slee p Hibernate Determine how the pri nter, while in idle state, reacts to a sh ort press of the Sleep button. Note: Sleep is t he fact ory default setting. Press and Hold Sleep Button Do not hing Slee p Hibernate Determine how th e printer , while in idle s tate, reacts to a long press of the Sleep button. N[...]

  • Page 78

    Use To Print Area Normal Whole Pa ge Set the logical a nd physical printabl e area. Notes: • Normal is the facto ry default setting. When attemptin g to print data on the non ‑ printab le area defi ned by the N ormal setting, the prin ter clips the ima ge at the boundary. • Whol e Pag e a llow s th e im age to be m ove d int o th e non ‑ pr[...]

  • Page 79

    Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed Spec ify wh ether t wo ‑ sided (dupl ex) printing is set as the default for all pri nt jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printin g from the software program. For Windows users: 1 Clic k File > Print . 2 Clic k Prope rties , Pref er[...]

  • Page 80

    Use To Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple ‑ page images on one sid e of a paper. Notes: • Off is the fac tory def ault se tting. • The number selected is the number of page imag es that will print per side. Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Verti[...]

  • Page 81

    Use To Enhance Fine Lines On Off Enable a prin t mode preferab le for file s such as archit ectural drawi ngs, maps, electr ical circuit diag rams, and flow charts. Notes: • Off is the fac tory def ault se tting. • You can set this option fr om the printer software. For Windows users, click File > Prin t , and then clic k Prope rti es , Pr e[...]

  • Page 82

    XPS menu Use To Print Error Pages Off On Print a page containing i nformation on errors, inc luding XML mar kup errors. Note : Of f is th e facto ry default se tting. PostScript menu Use To Print PS Error On Off Print a page c ontaining th e PostScri pt error. Note : Of f is th e facto ry default se tting. Lock PS Startup Mode On Off Disable the Sy[...]

  • Page 83

    Use To Symbol Se t 10U PC ‑ 8 12U PC ‑ 850 Specify the symbol set for eac h font name. Note s: • 10U PC ‑ 8 is the US factor y default sett ing. 12U PC ‑ 85 0 is t he inte rna tion al factory d efault set ting. • A symbol set is a set of alphabeti c and numeric characters, punc tuation, and special sy mbols. Symbol sets support the diff[...]

  • Page 84

    Use To PCL Emulation Settings Auto CR after LF On Off Specify whether the pri nter automatical ly performs a carriage return (CR) after a line feed (LF ) control command. Note : Of f is th e facto ry default se tting. PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatical ly performs a line feed ( LF) after a carriag[...]

  • Page 85

    Saving money and the environment Lexmark is co mmitted to environmen tal sustain ability a nd is co ntinuall y improving its pri nters to reduc e their impac t on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ecti on and recycli ng prog rams . For more inf ormati on, see: •[...]

  • Page 86

    Avoid paper jams Correct ly set the paper t ype and s ize to av oid paper jams. F or more informatio n, see “Avoidin g jams” on page 1 05. Saving energy Using Eco ‑ Mode Use Eco ‑ Mode to quickly s elect on e or mor e ways to re duce you r printer' s envir onmenta l impact . 1 From the print er co ntrol panel, nav igate to: > Settin[...]

  • Page 87

    3 From the Pr ess S leep Butt on or P res s and H old Sl eep Bu tton drop ‑ down me nu, sel ect Hibe rnate . 4 Click Submi t . Note: If the pri nter is i n Hibernate mode, th e Embedd ed Web S erver is disabled. Using the printer c ontrol panel 1 From the print er co ntrol panel, nav igate to: > Settings > > G enera l Sett ings > 2 Pr[...]

  • Page 88

    Setting Hibern ate Timeout Hibern ate Time out le ts you set th e amount of tim e the printe r waits aft er a pri nt job i s process ed befo re it go es into a reduce d power stat e. Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • Prin t a netw ork s etup pa ge or men u set[...]

  • Page 89

    Recy cling Lexmark pr ovides collec tion progra ms and e nviro nmenta lly prog ressiv e appr oaches to recycl ing. Fo r more i nform ation, see: • The Notices ch apter • The Envi ronme ntal Sustai nability sectio n of the Lexmark W eb site at www.lexmark.com/envi ronmen t • The Lexmark r ecycling pr ogram at www.lexma rk.com/r ecycle Recyclin[...]

  • Page 90

    Securin g the prin ter Using the security lock feature The printer i s equipped with a securit y lock feature. Attach a s ecurity lock c ompatible with most laptop com puters in the loca tion sh own to secure the prin ter in place. Statement of Volatility Your print er co ntains va rious types o f memo ry that c an stor e devic e and netw ork se tt[...]

  • Page 91

    Erasing volatile memory The volatile me mory (RAM) inst alled in your pr inter req uires a power source to ret ain information. To erase t he buffered data, s impl y turn off the pri nter. Erasing non ‑ volat il e memo ry 1 Turn off th e printer . 2 From the print er cont rol panel, ho ld down and the ri ght a rrow bu tton whi le tu rning t he pr[...]

  • Page 92

    Maintaining the printer Warn ing— Poten tial Dama ge: F ailur e to ma intain o ptimum printe r perf ormance , or t o repla ce parts and su pplies, may c ause damag e to yo ur pr int er. Cleaning the printer Cleaning th e printe r Note: You m ay need to per form this ta sk aft er e very f ew mon ths. Warn ing— Poten tial Dama ge: D amage t o the[...]

  • Page 93

    Using the printer c ontrol panel From the print er co ntrol panel, nav igate to: > Report s > > Device Sta tistics > Note: Yo u can vie w the sta tus of par ts and s upplies in the “Su pply Info rmation” s ectio n of the pages pri nted. Estimated number of remain ing pages The esti mated n umber of remain ing pages is base d on the [...]

  • Page 94

    Item Retu rn Pr ogra m c artr id ge For the United States and Ca nada Toner Cartridg e 501 High Yiel d Toner Cartridg e 501H Extra High Yield Toner Cart ridge 501X 1 Ultra High Yield Toner Cartr idge 501U 2 For the European Union, European Economic Area , and Switzerland Toner Cartridg e 502 High Yiel d Toner Cartridg e 502H Extra High Yield Toner [...]

  • Page 95

    Item Reg ular cartridge Extra High Yield Toner Cart ridge 500XA 2 Ultra High Yield Toner Cartr idge 500UA 3 1 This cartridge is supported only in MS310d and MS310dn printer models. 2 This cartridge is supported only in MS410d and MS410dn printer models. 3 This cartridge is supported only in MS510dn, MS610dn, and MS610de printer models. Ordering an [...]

  • Page 96

    Replacing supplies Replacing the toner cartridge 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door. 2 1 2 Pull the tone r cart ridge out us ing the han dle. 3 Unpack the to ner cart ridge , and the n remove all packin g mat erials. 4 Sha ke the new cart ridge to redi stri bute t he ton er. 5 Insert th e ton er[...]

  • Page 97

    6 Clos e the front door. Replacing the imag ing unit 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door. 2 1 2 Pull the tone r cart ridge out us ing the han dle. Maintai ning the pr inter 97[...]

  • Page 98

    3 Lift the green handle, and then pull the imaging unit out of the p rinter. 4 Unpack the new imag ing unit, and then s hake it. 5 Remove all pa cking ma terials fr om the imag ing unit. Warning—Pote ntial Da mage: Do not expo se the imagin g unit to direc t light for mor e than 10 minut es. Extended exposur e to light may cause print qua lity pr[...]

  • Page 99

    6 Inser t the imaging unit in to the p rinter by ali gning the arro ws on the side r ails of the ima ging un it with th e arrows on the si de rail s insi de the pr inte r. 7 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the pr inter. 8 Clos e the front door[...]

  • Page 100

    • If an o ption al tray i s inst alled, t hen rem ove i t from t he print er. To remov e the opt ional tray, slide th e latch on th e right side of th e tray t oward the f ront o f the tray un til i t clicks into place. • Use the hand holds loca ted on both si des o f the pr inter to li ft it. • Make s ure your f ingers a re not un der th e p[...]

  • Page 101

    Managing the printer Finding adva nced networking and adminis trator informa tion This chapt er cov ers ba sic admin istrat ive suppo rt ta sks using the Embe dded We b Server . For mor e advanc ed syst em suppor t tasks , see t he Networking Guide on th e S oftware and Docu mentation CD or the Embe dded Web Se rv er Administr ator's Guide on [...]

  • Page 102

    Notes: • Select able aler ts can be set on t he tone r cartrid ge and imaging unit. • All selectab le alerts can be set for nearly lo w, low, and very low supply conditions . Not all s electable al erts can be set f or the end ‑ of ‑ life supply condit ion. E ‑ mail sel ectable alert is a vailable for all supply c onditions. • The perc [...]

  • Page 103

    3 Modify th e settin gs: • Set a maximum number of PIN entry attempts. When a user exceeds a sp ecific number of PIN entry attempts, all of the jobs for t hat user are delete d. • Set an e xpira tion time fo r conf identia l prin t jobs . When a us er has n ot prin ted the j obs with in the sp ecifie d time, all of the jobs for t hat user are d[...]

  • Page 104

    Notes: • View the printer IP address in the TCP/IP sect ion in t he Network/P orts m enu. The IP address appears a s four sets of numbers separated by periods, su ch as 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Security > Panel PIN Protect . 3 Fro[...]

  • Page 105

    Clearin g jams Careful ly select paper and specialt y media and load t hem proper ly to av oid mo st jams. For mo re inform ation, see “Avoiding ja ms” on pag e 105. If jam s occur, th en follow th e steps outl ined in t his chapter. Note: Jam reco very is se t to Auto by d efault. Th e print er reprint s jammed pages unless the mem ory requi r[...]

  • Page 106

    • Do not slide t he pape r into the tr ay. Loa d paper as shown in the i llust ratio n. • Make sure the guides in t he tray or the multipurpose feeder are prop erly positioned and are not press ing tightly agains t the p aper o r envelop es. • Push th e tray firm ly into the prin ter aft er loadi ng pape r. Use recommended paper • Use onl y[...]

  • Page 107

    • When Jam Recovery is set t o On or Au to, the printer repr int s jammed pages . However, t he Auto set ting does not guarantee t hat the page wi ll print. 1 5 6 2 3 4 Area Printer control panel messa ge What to do 1 Standard bin Jam, standard bin [20y.xx] Remove the jammed paper. 2 Rear door Jam, rear door [20y.xx] Open the rear do or, and then[...]

  • Page 108

    Jam, fro nt door [20 y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter mig ht be hot. To redu ce the ris k of injur y from a h ot component, allow the s urface to cool before touching it. 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door. 2 1 2 Pull the tone r cart ridge out us ing the han dle. 3 Lift [...]

  • Page 109

    4 Place th e imaging uni t asi de on a flat, s mooth surfac e. Warning—Pote ntial Da mage: Do not expo se the imagin g unit to direc t light for mor e than 10 minut es. Extended exposur e to li ght can ca use pr int quali ty proble ms. 5 Lift the green flap in front of th e printer. 6 Firmly gr asp the jammed p aper on e ach side, a nd then gentl[...]

  • Page 110

    7 Inser t the im aging unit by aligni ng the ar rows o n the si de rail s of the unit wi th the arrows on the side ra ils in side the p rinter, and the n inse rt the i magi ng unit into th e prin ter. 8 Insert the to ner cartridge by aligning the side r ails of the ca rtridg e with the ar rows on t he side ra ils ins ide the prin ter, and then inse[...]

  • Page 111

    Jam, re ar door [20y.xx] 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door. 2 1 2 Gently p ull down t he rear do or. CAUTION —HOT SU RFACE: The inside of the pr inter m ight be ho t. To redu ce the r isk of injur y from a hot component, allow the s urface to cool before t ouching it. 3 Firmly gr asp the jamm[...]

  • Page 112

    4 Clos e the rear a nd fro nt do ors. 5 From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. Jam, standard bin [20y.xx] 1 Firmly gr asp the jammed p aper on e ach side, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are removed. 2 From the print er co ntrol panel, pr ess to clea r th e mess[...]

  • Page 113

    Jam, pull tray 1. Push do wn blue flap. [23y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter mig ht be hot. To redu ce the ris k of injur y from a h ot component, allow the s urface to cool before touching it. 1 Pull the tray out c omplet ely. 2 Locate t he blue l ever, and t hen pull it down to re lease the jam. Note: If the jamm ed paper [...]

  • Page 114

    4 Ins ert the tra y. 5 From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. Jam, tra y [x] [24y.xx] 1 Pull out the tray c omplet ely. 2 Firmly gr asp the jammed p aper on e ach side, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are removed. Clearing jams 114[...]

  • Page 115

    3 Ins ert the tra y. 4 From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. Jam, MP feeder [250.xx] 1 From th e multi purpose feede r, firmly gr asp the jammed p aper on e ach side, a nd then gently p ull it ou t. Note: M ake sure all paper fragmen ts are removed. 2 Flex the sh eets of pa per back and fort h to [...]

  • Page 116

    Troubleshooting Understanding th e printer mes sages Cartridge, imaging un it mism atch [41.xy] 1 Check if both the toner cartridge and imaging unit are MICR (Magn etic Ink Char acter Recog nition) o r non-MICR suppli es. Note: F or a list of supp orted suppli es, see th e “Order ing supp lies” se ction of the User's Guide or visit www.lex[...]

  • Page 117

    If nece ssary, pre ss on the printer contro l panel to cle ar the me ssage and continu e prin ting. Imagin g unit lo w [84.xy ] You may nee d to o rder an imaging unit. If necess ary, pres s on the printer control panel to clear the mes sage and continu e printin g. Change [paper source] to [custom type name]. Load [orienta tion]. Try on e or m ore[...]

  • Page 118

    Comp lex p age may misp rint [39] Try on e or m ore of the fo llowing: • From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. • Reduce the number and s ize of fonts, t he number and com plexit y of images, and the num ber of pages in the print job. • Cancel the print job. • Install addit ional pr inter m[...]

  • Page 119

    Cannot collate large docume nt [37] Try on e or m ore of the fo llowing: • From the pr inter c ontrol panel, pre ss to pr int the portion of the jo b alrea dy stored and begi n colla ting the rest of th e prin t job. • Cancel the curr ent prin t job. Cannot def rag fla sh memo ry [3 7] Try on e or m ore of the fo llowing: • From the print er [...]

  • Page 120

    Load [paper so urce] with [paper s ize] [orientation] Try on e or m ore of the fo llowing: • Load the tray or feeder with the corr ect size of paper. • From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. Note: If the printer finds a tray that has the correct paper size, th en it feeds from that tray. If the[...]

  • Page 121

    Load MP feede r with [paper size] [o rientation] Try on e or m ore of the fo llowing: • Load the feeder with the corr ect size of paper. • From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. Note: If n o paper is loaded in the feede r, then the printer manually over rides the request, and then prints from a[...]

  • Page 122

    If you do no t wish to a ccept thes e risk s, then re mov e the thir d ‑ pa rty supply o r part from your pri nter, and the n instal l a genuine Lexmark supp ly or part. Note: For the list of s upported supplies, see th e “Ordering supplies” section of t he Us er' s G uide or visi t http: //suppo rt.le xmark.co m . Network error, port [x[...]

  • Page 123

    Print er and toner c artridg e regi ons Region number Region 0G l o b a l 1 United States, Canada 2 European Economic Area (EEA), Switzerland 3 Asia Paci fic, A ustralia, N ew Zealand 4 Latin Am erica 5 Africa, Middle East, rest of Europe 9I n v a l i d Notes: • The x and y values represent . xy in the code t hat appear s on th e printe r contro [...]

  • Page 124

    Replace uns upported cartrid ge [32.xy] Remov e the to ner ca rtridg e, and t hen ins tall a sup porte d one to clear t he me ssage and conti nue print ing. For more informa tion, se e the in structi on shee t that c ame wit h the suppl y or see the “Rep lacing s upplies” sec tion of th e User’s Guide . Note: If you do not have a rep lacement[...]

  • Page 125

    Too many t rays. Remove some. [58] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical outlet. 3 Remove the extra trays. 4 Connec t th e power cord to the elect rical outlet . 5 Turn the pr inter back on. Flash me mory u nform atted [ 53] Try on e or m ore of the fo llowing: • From the print er co ntrol panel, pr ess to st op t[...]

  • Page 126

    Action Yes No Step 4 Check other electrical equipment plugged into the electrical outlet. Does other elec trical equipment work? Unplug the other electrical equipment, and then turn on the printer. If the prin ter does not work, then reconnect the other electrical equipment. Go to step 5. Step 5 Check if the cables connecting the printer and the co[...]

  • Page 127

    Action Yes No Step 11 Check the installed printer dri ver. Is the correct printer driver instal led? Go to step 12. Install the correct printer driver. Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Is the printer working? The pr oble m is so lve d. Con tact custome r support . Printer display is bl[...]

  • Page 128

    Action Yes No Step 3 Print a menu setting s page, and then check to see if the internal option is listed in the I nstalled Features list. Is the internal option li sted in the menu settings page? Go to step 4. Reinstall the internal option. Step 4 a Check if the internal opti on is selected. It may be necessary to manuall y add the internal option [...]

  • Page 129

    Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manual ly add the tray in the printer driver to ma ke it available for pr int jobs. For more information, see “Upd ating available options in the printer dri ver” on page 22. Is the tray available in the printer driver? Go to step 5. Manually add the [...]

  • Page 130

    Paper feed problems Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do on e or more of the following: • Make sure pape r lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the tray. • Check if the paper guides are aligned against the edges of [...]

  • Page 131

    Jammed pages are not reprinted Action Yes No a Turn on jam recovery. 1 From the printer control pan el, navigate to: > Settings > > General Settings > > Print Recovery > > Jam Recovery > 2 Press the arr ow buttons until On or Auto a ppears, and then press . b Resend the pages that did not prin t. Were the ja mmed pages repri[...]

  • Page 132

    Action Yes No Step 4 a Check if the ports (USB, ser ial, or Ethernet) are working and i f the cables are securel y connected to the computer and the printer. Note: For more inform ation, see the setup documentation tha t came with the printer. b Resend the print job. Do the jobs print? The p rob lem is s olve d. Go to st ep 5. Step 5 a Turn off the[...]

  • Page 133

    Print job takes longer than ex pected Action Yes No Step 1 Reduce the number and size of fonts, the number and c omplexity of images, and the number of pages in the print job , and then resend the print job. Does the print job still take l ong? Go t o st ep 2. The p rob lem is s olve d. Step 2 Disable the Page Pr otect feature. From the printer con[...]

  • Page 134

    Action Yes No Step 3 a Depending o n your operating system, open Pri nting Preference s or the Print dialog, and then sp ecify the paper type. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p rob lem is s olve d. Go to st ep 4. Step 4 a Check if the trays are not li nked. b Resend the print job. Did th[...]

  • Page 135

    Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the pri nter control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. Did the job print and col late correctly? The p rob lem is s olve d. Go to st ep 2. Step 2 a From the printer software, set Coll ate to (1,2,3) (1,2,3). Note: Setting Collate to (1,1, 1) (2,[...]

  • Page 136

    Print qual ity probl ems Char acter s ha ve jag g ed or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control pan el, navigate to: > Reports > > Print Fonts > 2 Press the arrow buttons until PCL Fonts or PostScript Fonts appears, and then[...]

  • Page 137

    Action Yes No Step 1 a Check if there is packing materia l left on the imag ing unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng material is properly removed from th e imaging unit. Warn ing— Pote ntia l Dam age : Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposure to [...]

  • Page 138

    Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o st ep 2. The p rob lem is s olve d . Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray. Do the p[...]

  • Page 139

    Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2. Load paper with the correct paper type and weight in the tray. Step 2 From the printer control panel, set th e paper type and weight in the Paper menu to match the paper loaded in th[...]

  • Page 140

    Action Yes No Step 2 Reinstall the imagin g unit and the toner cartri dge. a Remove the toner cartridge. b Remove the ima ging unit. Warn ing— Pote ntia l Damag e: Do not expose the imaging unit to direct light fo r more than 10 minu tes. Extended exposure to light can cause print qual ity problems. c Install the imag ing unit, and then the cartr[...]

  • Page 141

    Action Yes No Step 3 a Depending on your operating system, specify the paper size f rom Printing Pr efere nces or from th e Print di alog. b Resend the print job. Are the margins co rrect? The pr oble m is so lve d. Con tact custome r support . Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s fo[...]

  • Page 142

    Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded in the tray. b Resend the print job. Do print irr egulariti es still appear? Go t o st ep 2. The p rob lem is s olve d . Step 2 From the printer cont ro[...]

  • Page 143

    Repeating defects appea r on prints Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the d efects that equals: • 97 mm (3 .82 in. ) • 47 mm (1 .85 in. ) • 38 mm (1.5 in.) Is the distance between defects equal t o one of the listed measurements? Go to step 2. 1 Check if the distance between the defect[...]

  • Page 144

    Action Yes No Step 2 a From the p rinter contr ol panel, se t the paper type, texture and weig ht in the Paper menu to match the paper l oaded in the tray. b Resend the print job. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 3. Do one or more of the following : • Specify the paper type, texture, and weight fro[...]

  • Page 145

    Print is too light Action Yes No Step 1 a From th e Quality menu on the pri nte r contro l panel, increase the t oner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too li ght? Go t o st ep 2. The p rob lem is s olve d . Step 2 From the pr inter control panel, set th e paper type, t exture, and weight [...]

  • Page 146

    Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Pote ntia l Dam age : Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposure to light may cause print quali ty problems. 3 Install the imag in[...]

  • Page 147

    Printer is printing solid black pages Action Yes No Step 1 a Rein sta ll the imag ing unit . 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pote ntia l Dam age : Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposure to light may cause print quali ty problems. 2 Install the imag ing unit, [...]

  • Page 148

    Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Depending on your oper ating system, specify the tray or feeder f rom Printing Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lin es appear on prints? Go t o st ep 2. The p rob lem is s olve d . Step 2 From the printer control panel,[...]

  • Page 149

    Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify t he paper type, texture, and weight from Printi ng Preferences or from th e Print dialog. b Resend the print job. Do streaked vertical li nes appear on prints? Go t o st ep 2. The p rob lem is s o[...]

  • Page 150

    Action Yes No Step 5 Replace the imaging unit , and then resend the print job. Do streaked vertical li nes appear on prints? Contact customer support at http://support.lexmar k.com or your servic e representa tive. The pr ob lem is s olve d. Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware[...]

  • Page 151

    Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a correct fill pattern. b Resend the print job. Do vertical void s appear on prints? Go t o st ep 2. The p rob lem is s olve d . Step 2 a From the printer control pa nel, set the paper type and weight in the Pa per m enu to m[...]

  • Page 152

    Toner specks appear on prints Action Yes No Replace the imaging unit , and then resend the print job. Do toner specks appear on prints? Contact customer support . The pr ob lem is s olve d. Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on th e printer contro l panel, check the paper type and weight. Do t[...]

  • Page 153

    Embedded Web Server does not open Action Yes No Step 1 a Tur n on th e pri nter. b Open a Web browser, and then type the prin ter IP address. c Press Enter . Does the Embedded Web Server open? The p rob lem is s olve d . Go t o st ep 2. Step 2 Make sure the printer IP address is correct. a View the p rinter IP address: • From the TCP/IP section i[...]

  • Page 154

    Action Yes No Step 5 Temporarily disable the Web proxy servers. Proxy servers may bloc k or restrict you fr om accessing c ertain Web sites including the Embedded Web Server. Does the Embedded Web Server open? The p ro blem is s olve d. Contact you r sy stem support person. Contacting cu stomer support When you cont act customer supp ort, describe [...]

  • Page 155

    Notices Prod uct i nfor mat ion Produc t name: Lexmark MS410d, M S410dn Machin e type: 4514 Mode l(s): 420, 430 Edition notice Septemb er 2012 The foll owing p aragraph does not apply to any country where such pro visions are in consis tent wit h loca l law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY [...]

  • Page 156

    Trademarks Lexmark, Lexmar k with diam ond desi gn, and MarkVisi on are trad emarks o f Lexmark Inte rnational, Inc., reg istered in the United St ates and/or other countries. Mac and the Mac logo are trademarks of Apple In c., registered in th e U.S. and other countries. PCL® is a registered trademark of the Hewlett-Packard Co mpany. PCL is Hewle[...]

  • Page 157

    Avis de conformité aux normes de l’industri e du Canada Cet appa reil n umérique de class e B est co nforme aux exige nces de la norme ca nadienne relativ e aux équi pements pouvant cau ser des inter férences NMB-003. Modular compon ent notice This pro duct ma y contai n the fo llowing m odula r compone nt(s) : Lexmark Regulato ry Type/Model [...]

  • Page 158

    Static sensitivity notice This s ymbol i denti fies s tatic -sensit ive pa rts. Do not touch in the a reas n ear th ese s ymbols without firs t touchin g th e metal frame of the printe r. ENERGY STAR Any Lex mark pr oduct beari ng the ENERGY STAR em blem o n the prod uct o r on a st art-up screen is ce rtifi ed to c omply with Env ironmen tal Prote[...]

  • Page 159

    DANGER - Invisible l aser radiation when cartridges a re removed a nd interlock defeated. Av oid exposur e to laser beam . PERIGO - Radi ação a la ser invisível será libera da se os c artuchos forem removidos e o lacre ro mpido. Evite a exposição aos feix es de laser . Opasnost - Ne vidljivo lasersko zra č enje kada su kase te uklonjene i po[...]

  • Page 160

    Sleep Mode This product is design ed with an energy-saving mode called Sleep Mo de . The Sleep Mode saves energy by lowering power co nsumpti on d uring extende d perio ds of inactiv ity. Th e Sleep M ode is automat icall y engag ed afte r this p roduct is not used for a sp ecified period of time, called the Sleep Mode Timeout . Factory default Sle[...]

  • Page 161

    Tower III, 1095 Budapest HUNGARY, A declar ation of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This prod uct satisfi es the Class B limi ts of EN 55022 and sa fety requi rements of EN 6095 0. Regulatory notices for wirel ess products This se ction co ntains t he follo wing regu lat[...]

  • Page 162

    L'insta llateur de cet équipem ent r adio doi t vei ller à ce que l'an tenne soit i mplantée et dirig ée de manièr e à n'ém ettre aucun cha mp HF dé passant les limit es fixées po ur l'ens emble de l a popul ation par S anté Ca nada. Rep ortez-vous au Code de sécurit é 6 que vous po uvez consulter su r le site W eb d[...]

  • Page 163

    Č esky Spole č nost Lexmark International , Inc. tímto proh l ašuje, že výrobek tent o výrobek je ve shod ě se základními požadavky a další mi p ř íslušnými ustanoveními sm ě r nice 19 99/5/E S. Dansk Lexmark Internationa l, Inc. erklærer herved, at dette produkt overholder de væsentlig e krav og øvri ge relevante krav i direk[...]

  • Page 164

    Slovensko Lexmark Internati onal, Inc. izjavlj a, da je ta izdelek v skladu z bistven i mi zahtevami in ostalimi relevantni mi dolo č ili dire ktive 199 9/5/ES. Svenska Härmed i ntygar Le xmark Inte rnational, Inc. att denna prod ukt står i överensstämmelse med de väsentliga egenskapskra v och övriga re levanta bestämmels er som framgå r a[...]

  • Page 165

    Replacement is not available to you if the prod uct you present fo r exchange is defaced, altered, in need of a rep air not included i n warranty s ervice, dama ged beyond r epair, or i f the product is not fr ee of all legal obligati ons, restr ictions, liens, and encumbrances. As part of your warr anty servi ce and/or rep lacement, Le xmark may u[...]

  • Page 166

    T h i s i s t r u e e v e n i f y o u a d v i s e L e x ma r k o r a R e m a rk e t e r o f t h e p o s s i b i l i t y o f s u c h d a m a g e s . L e x m a r k i s n o t l i a bl e f o r a n y claim by you based on a third p arty clai m. This limit ation of rem edies al so applies t o claims ag ainst any Supplier s and Remarketer s of Lexmark. Le[...]

  • Page 167

    Index A access ing the c ontrolle r board 1 4 Active NIC menu 65 adjusting Sleep mode 87 adjustin g toner dar kness 52 admini strato r settin gs Embedded Web Serv er 101 Appl eTa lk me nu 69 assig ning c ustom p aper types 42 attachi ng cables 20 availab le inter nal op tions 1 4 avoiding jams 48 avoidi ng paper jams 105 B Bin full. Remove paper. 1[...]

  • Page 168

    envelopes loading, mu ltipurpose feeder 37 tips on using 47 environmental settings con serv ing su pplie s 85 Eco ‑ Mode 86 Hibernate mode 86 Hibernate Timeout 88 Schedu le Power M odes 88 Sleep mode 87 erasing non ‑ vola tile me mory 91 erasing vola tile me mory 91 Ethernet ne twork preparin g to se t up for Ethernet printin g 24 Etherne t net[...]

  • Page 169

    Network Reports 66 Paper Loadi ng 62 Paper Size /Type 5 6 Paper Te xture 59 Paper W eight 61 PCL E mul 82 PostSc ript 82 Quality 80 Reports 64 Secur ity A udit L og 72 Set Da te and T ime 73 Setup 77 SMTP Set up menu 71 Standar d Netwo rk 65 Standar d US B 70 Substi tute Size 59 TCP/IP 67 Univers al Se tup 64 Utilities 8 1 Wireles s 69 XPS 82 menus[...]

  • Page 170

    print t roubl eshooti ng incorrect charact ers print 134 incorrect margin s on print s 140 jammed pages are not reprint ed 131 job prin ts fr om wron g tray 1 33 job prin ts on wr ong p aper 13 3 jobs do no t pri nt 131 Large jobs do not collate 135 paper cur l 141 paper frequently ja ms 13 0 print job takes lo nger than expected 13 3 printin g slo[...]

  • Page 171

    R Rear USB port disabl ed [56] 124 recycled pap er using 45, 8 5 recycling Lexmark pa ckaging 89 Lexmark pro ducts 89 toner cart ridges 89 Reinstall missing or unrespo nsive cartridge [31.x y] 123 Reinstall missing or unrespo nsive imaging un it [31.xy] 123 repeat ing pri nt def ects appe ar on prints 143 Replace cartridge, 0 estimated pages re mai[...]

  • Page 172

    horiz ontal v oids appe ar on prints 150 print irre gularities 142 prin t is too d ark 143 prin t is too l ight 145 printer is printin g solid black pages 147 repeat ing print defects appear on prints 143 sha dow im ages ap pear on prints 138 skewed print 146 streaked horizo ntal lines appear on prin ts 148 streaked verti cal lines 149 toner rubs o[...]