Lexmark 24XX-100 manuel d'utilisation

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Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Lexmark 24XX-100 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

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Tout d'abord, le manuel d’utilisation Lexmark 24XX-100 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Lexmark 24XX-100
- nom du fabricant et année de fabrication Lexmark 24XX-100
- instructions d'utilisation, de réglage et d’entretien de l'équipement Lexmark 24XX-100
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

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Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Lexmark 24XX-100 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Lexmark 24XX-100 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Lexmark en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Lexmark 24XX-100, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Lexmark 24XX-100, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Lexmark 24XX-100. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    24XX-100 Lexmark Form s Printer 2400 Serie s Le xmark and Le xmark with diamond design are trad emarks of Le xmark International, Inc., regis tered in t he Unite d States and/o r other coun tries. • T able of Cont ents •I n d e x • Safety an d Not ic es • T rademarks • Star t Diagnos tics[...]

  • Page 2

    Edition: November 2000 The fo llowi ng paragr a ph doe s not apply to an y country whe r e suc h pro visions a r e inco ns ist e n t wit h lo cal law : LEXMARK INTERNA TIONAL, IN C . PR O VIDES TH IS PUBLIC A TION “AS IS” WITH O U T WARRANTY O F AN Y KIN D, EITHER EXPRE SS OR IMPLIED , INCLUDING, BUT NO T LIMITED TO , THE IMP LIED W ARRANTIES O[...]

  • Page 3

    iii 24xx Tab le of Cont ents Safety In formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Prefac e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii General Informa tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Prin ter Spec[...]

  • Page 4

    iv Ser v ice Manual 24xx Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -1 Power-On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Print Tes t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Hex Trac e Mode . . . . [...]

  • Page 5

    v 24xx Gears R emoval s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -31 Left Side Gears Rem oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 1 Right Si de Gear s, Sub F rame Remo val . . . . . . . . . . . . . . . . . . . 4-34 Rollers Remov als . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    vi Ser v ice Manual 24xx Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -1 Lubricati on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -1 Lubricati on Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Lubricati on Points (Oil [...]

  • Page 7

    vii 24xx Safety Inf orma tion • This product is de signed, t ested a nd appr ov ed to m eet str ict global safety standa rds w ith the use of sp ecifi c Lexmark compon ents. The safety f eatures of so me par ts may not always be obvious. Lexmark is no t respon sible f or th e use of o ther repla cement par ts. • The ma intena nce informati on f[...]

  • Page 8

    viii Ser vice Ma nual 24xx Norme di sicurezza • Il prod otto è stato progettato, testato e ap prov a to in conform ità a sev e ri s tandard d i si curezz a e per l ’utiliz zo con comp onenti Lexmar k spec ifici. Le c aratter isti che d i sicu rezz a di alc une p ar ti non sem pre sono di im mediat a compr ensione. Lexmark non è respo nsabile[...]

  • Page 9

    ix 24xx Paut as de Segur idad • Este pro ducto se ha diseña do , verific ado y aprob ado para cumpli r lo s más es tri ctos e stándar es de seg urid ad glo bal usando los c omponente s esp ecíficos d e Lexmark. P uede q ue las carac terísticas de segu rida d de al gunas pie zas no s ean siempr e e vi dentes. Lexmark no se hac e respon sable [...]

  • Page 10

    x Ser vi ce Manual 24xx Informac ió d e Segu ret a t • Aquest produ cte està d issenyat, comprovat i aprovat per tal d'ac ompli r les estric tes no r mes de segur e tat globa ls am b l a util ilitzac ió de co mponen ts esp ecífics de Lexmar k. Les característi ques d e segur etat d'algun es peces po t ser que no sempr e siguin òbv[...]

  • Page 11

    xi 24xx[...]

  • Page 12

    xii Ser v ic e Manual 24xx Preface This manual is div ided into the following chapt ers: • “Gene ral Informa tion” co ntains a g eneral descr iption of the pr inter an d the maintenan ce ap proach used to repair it. Spe cial tools a nd test equip ment ar e listed in this chapte r , as well as general e nvironmental and safety instr u ction s.[...]

  • Page 13

    Gene ral I nf ormati on 1-1 24xx 1. General Information Printer Descr ipti on The Lexmar k TM Forms Pr inter 248 X-100 an d 249X -100 are small v ersat ile t ab l etop p rinters su itab le f or us e in th e h ome or small business. They are e special ly well -suited f or app licat ions that use continuous or multipar t f orm s. The 2481 and 2491 ar[...]

  • Page 14

    1-2 Ser vice Ma nual 24xx Setup Mode Entering Setup Mode 1. Open th e operato r panel c ov er to access layer two . 2. Press Setu p to put th e pr inter in setup mode a nd pr int the Mai n Men u. 3. Press LineFeed to pr int a list of al l the av ailable option s. 4. Selec t any option from the Mai n Menu by pressi ng the corres pondin g button. A n[...]

  • Page 15

    Gene ral I nf ormati on 1-3 24xx Setup Menu Options Interface Me nu Options Menus Fun ction F orms Macro opti ons Customiz e macros to print a v ariety of f or ms. Data op tions Defines how i nfo r mation i s proces sed. Control optio ns Defines ho w the printer perf orms bas ic task s . Emula tion optio ns Determines h ow the p rinter intera cts w[...]

  • Page 16

    1-4 Ser vice Ma nual 24xx Printer Set tings Setting The T ear O ff P osition When Auto T ear Off is on, o r se t to One S econd, it moves the top perforation of a continuous form to the tear off p osition, when al l of the f oll owi ng are true : • The pr inter h as fin ished pr inting. • The pa per has a dvanced to the T op-Of- Form on the nex[...]

  • Page 17

    Gene ral I nf ormati on 1-5 24xx Setting T op-Of-Form (Cont inuous - Pull Mode) 1. T urn the print er on. The P aper O ut li ght b links if no p aper is loaded. 2. M ov e the pap er sele ct lev er down to th e cont inuous forms position. 3. Load conti nuous form p aper on th e pull tractor feed pins. 4. Ope n the op erator pan el cover to acce ss l[...]

  • Page 18

    1-6 Ser vice Ma nual 24xx Options The 24x x pr inters suppo r t the following options: • A uto S heet Feeder (ASF ) • Inte rnal serial inte rf ace (RS 232) • OKI emul ation (9 w ire only) • T ractor 2 Sh eet Feeder T ools The bas ic tool s nec essar y to ser v ice the 24xx-10 0 pr inter s are: • Basic C E tool ki t • #1 P hillips screwd[...]

  • Page 19

    Diagno stic Inform atio n 2-1 24xx 2. Diagnostic Information Start Make a quick visu al che ck f or defects (loose or broken par t s, unplugge d conn ectors, paper jams, and so on). V oltage, Gr ound, And Continuity Readings V olt age Readin gs All DC voltages must be within + 5% through -10% of the v alu es to be co nsider ed correc t. Unles s sta[...]

  • Page 20

    2-2 Ser vice Ma nual 24xx Error Indica tion T a ble The following table descr ibes the ser vice check entr ies for the pr inter error in dicat ion co des. When an e rror indi cation c hange s after you have entered a s er vice check, you hav e an int er mittent pr oblem. If this o ccurs, leave the ser vic e che ck and go to “Symptom Check T able?[...]

  • Page 21

    Diagno stic Inform atio n 2-3 24xx Po w e r Ready Pa p e r O u t P anel Loc k Fo n t L oc k ON Blinkin g Blinkin g Blinkin g Blinkin g Beeps 10 times Home P osition Error Go to “Ca rrier Service Chec k” on page 2-16 . T rac tor 2 Home P osi tion Error If T ractor 2 is installed, re mov e it to determine whe ther the prob lem is with the carrier[...]

  • Page 22

    2-4 Ser vice Ma nual 24xx All LEDs O FF None P ow er F ailure Check the c onti nuit y of t he power cord and th e vo lta ge of the user’ s outlet. If they are correct, g o to “P ower Service Chec k” on page 2-27 . Pow e r Tr a c t o r 2 P aper Out P anel Lock Fon t L o ck ON OFF OFF OFF OFF None Operator P anel F ailure Go to “Operator P an[...]

  • Page 23

    Diagno stic Inform atio n 2-5 24xx Sympto m Chec k T able 1. Sele ct th e sympto m that best describes the pr ob lem. 2. P erform th e appr opri ate actio n before you go to the in dica ted service chec k. Abnormal Indications Abnormal Noise Prob lems Symptom Action 7 or mo re lights tur n on b ut do no t turn off. The Pow e r light is on, but P OS[...]

  • Page 24

    2-6 Ser vice Ma nual 24xx Abnormal Print O peration Pr oblems A uto Sh eet Feeder Problems Symptom Actio n Printer will not p rint, or be com e re ady . Abnormal operati on, incorrect char acters , or in corr ect li ne widt h. Printer is ready but will not pr int from th e computer cor r ec tly . Undefine d or incorrect character(s ). Be sure the i[...]

  • Page 25

    Diagno stic Inform atio n 2-7 24xx Erro r Indications Operator P anel Prob lems P aper Feed Prob lems Symptom Action Ready an d Pa p e r Out li ghts blink. T ur n the printer off and then on. Go to “ Abnormal Indi cations” on page 2-5 . Pa p e r O u t and Font lights blin k. T urn the printer off and then on. Go to “ Irreco verabl e Operator [...]

  • Page 26

    2-8 Ser vice Ma nual 24xx Load/Unload does not f unction when the push trac tor is inst all ed. F orm fee d length is not correct. Load/Unload functions with cut sheets in use. Be sure the paper sel ect le v er is in the c orrect position . Go to “P aper Select Se nsor Service Chec k” on page 2- 25 . Contin uo us f orm s fee d, bu t cut sheets [...]

  • Page 27

    Diagno stic Inform atio n 2-9 24xx Po w e r P ro b l e m s Lower feed rol l s haf t rotat es, b ut paper does no t feed. Pressing FormFeed does n ot f eed paper . Abnor mal no ise created while fe e d i ng . Pa p e r j a m s , s k e w s or cr eases. Incorrec t or no li ne spaci ng: wider , narro wer , or overlapp ing li nes. Push/Pul l T ra ctor do[...]

  • Page 28

    2-10 Se r vice M anu al 24xx Print Quality Prob lems Symptom Actio n No print, bu t carrier mov es as if printi ng. Adj ust the f or m thic kness le ver to a low er num ber . Be sure the printhead ca bles are not loos e or damaged . Be sure the interf ace cable is conne cted prop erly . Chec k the ribbon cartr idge f or binds or d amage. Go to “P[...]

  • Page 29

    Diagno stic Informa tion 2-11 24xx Ribbon Feed Pr oblems Symptom Action Ribbon co mes o ff, become s lo os e or f olded, or jams . Ribbon feeds correct ly b ut is noisy . Chec k the ribbon cartr idge f or binds or d amage. Go to “ Carrier Service Chec k” on page 2-16 .[...]

  • Page 30

    2-12 Se r vice M anu al 24xx Irreco verable Oper ator Err ors Pa p e r O u t and Fo nt lights blink. If this indicat ion oc curs, the problem may be with the pa per p resent sens or or the paper select sensor . Chec k the f ollowing in the or der listed and if the print er does not work corr ectly , go to the i ndicated ser vice check. P aper Prese[...]

  • Page 31

    Diagno stic Informa tion 2-13 24xx Service Chec ks Abnormal Noise Se rvice Check Check the enti re pr inter for loose p ar ts. FR U Action 1 Rib bon Cartr idge Remo ve and reinstal l the ribbon cartr idge . 2 Printhead Discon nect the print head cab le(s). Run the p rint test (do n ot f old or damag e the cabl es during the test). Go to “Print T [...]

  • Page 32

    2-14 Se r vice M anu al 24xx A uto Sheet Fe eder (ASF ) S erv ic e Check Note: Be sur e the sheet feeder is enabled in the Setu p Mode. Go to “Setup Mode” on pa ge 1-2 . A uto S heet Fee der Princi ples of Op eration The Auto Sheet Feeder (ASF) feeds into th e cut she et pape r entr y throat. T o use the ASF: • The pa per sele ct lever must b[...]

  • Page 33

    Diagno stic Informa tion 2-15 24xx FR U Action 1 P aper Select Sensor With the paper se lect le ver in th e cut sheet position, do the f ollow ing: • T ry to load a c ut sheet with Load/Unlo ad . (This bu tton should not wo rk) • If paper lo ads, g o to “P aper Select S ensor Service Chec k” on pa ge 2-25 . 2 P aper Fee d If the pape r does[...]

  • Page 34

    2-16 Se r vice M anu al 24xx Carrier Servic e Chec k Note: The C arrier Ser vic e Chec k incl udes t he carrie r driv e, home positio n sensor an d r ibbon feed. FRU Ac tio n 1 Carrier V erify the carrier moto r connector is conn ected to the logi c board a t CN2. If the carrier m otor connecto r is conn ected prop erly , chec k the carrier belt an[...]

  • Page 35

    Diagno stic Informa tion 2-17 24xx 3 Carrier Mot or If the home positio n sensor i s oka y , verify t he the resista nce of the carrier motor wind ings are appro ximately 2 ohms f or all printers . Chec k the resis tance at the f ollo wing pin locations : CN2 - 1 and CN2 - 3 CN2 - 2 and CN2 -4 4 Logic Bo ard If all parts appear ok a y but the home [...]

  • Page 36

    2-18 Se r vice M anu al 24xx Intermittent Problem Service Check FRU/S ymp tom A ct ion 1 The print er somet imes fails bef ore POST is comple te. Chec k fo r the f ollowing: 1. Loose conn ectors. Re connect a ll connect ors to the logic board. 2. Elec tr ical noi se or st at ic di sc har ge. Chec k the f ollow ing: • P owe r supp ly grou nd. • [...]

  • Page 37

    Diagno stic Informa tion 2-19 24xx 2 Printer pow e r someti mes turns off. The cause of this p rob lem ma y be that the pow er circui t is f ailing, o r the wiring i s intermittently o pen. Chec k the f ollowing in sequen ce: 1. Check th e user’ s outl et vol tage and b e sure it is within tol erance . 2. Check th e contin uity of the pow er cord[...]

  • Page 38

    2-20 Se r vice M anu al 24xx 4I f t h e p r i o r sugges tions ha ve not co rrec ted the problem . The f ollowing ma y cause u ndefined o r intermittent f ailures: 1.Loose c onnector pins that f ail to cont act. Check t he followin g: • Recon nect the con nectors of all FR Us and printer interf ace cab les. • Che ck the contin uity of the line [...]

  • Page 39

    Diagno stic Informa tion 2-21 24xx No Print or Abnormal Print Service Chec k Operator P anel Service Chec k If the o perator pa nel is locked, only the Star t/Stop , FormFeed , T ear Off and Load /UnLo ad buttons ar e active. 24xx prin ters have a P a dlock LED to indica te that t he operator panel is locked. T o lock or unlock the op erator panel,[...]

  • Page 40

    2-22 Se r vice M anu al 24xx P aper Present Sensor Service Chec k FRU Ac tio n 1 P aper Present Sensor With no paper in the printer , the tr actor in the push pos it ion , a nd the p ape r s el ect le v er set to contin uous f or ms , press Load / Unload ; the gear tr ain should tur n f orw ard to loa d paper . Activ ate the p aper present sen sor [...]

  • Page 41

    Diagno stic Informa tion 2-23 24xx P aper Feed Service Chec k Note: If paper crea ses or ja ms freque ntly , verif y the pap er is nei ther too thick nor thin . If necessar y , ref er the user to the Us er’ s Gu ide for specif ications of acce ptable paper s. If the p aper does n ot stop in the correct l ocation, see “ P aper Present Senso r Se[...]

  • Page 42

    2-24 Se r vice M anu al 24xx 4 Oper ator P anel If paper do es not mo ve at a ll, ve rify the Load/Unload button is wo rking as f ollows: With the tr actor in the push posi tio n, po wer off , pow er on and then pres s Load/ Unload . The carrier should m ov e to the center of the plate n. If it does not, go to “Operator Pa nel Service Check ” o[...]

  • Page 43

    Diagno stic Informa tion 2-25 24xx P aper Sel ect Sensor Service Chec k If form feed leng th is of f by about 1 i nch (25 mm), en ter Setu p Mode and verif y that the for m le ngth setti ng is co rrect. Go to “Setup Mode” on page 1-2 . FR U Action 1 P aper Select Sensor Remo ve all pa per from th e printer and d o the followin g: • Place the [...]

  • Page 44

    2-26 Se r vice M anu al 24xx POST Se r vice Ch e ck 2 Pull T ractor Sensor A f ail ed pu ll tra cto r sens or can caus e Load/Unload to malfu nction. With the tr actor in the push position: • Pre ss Load/Unload se veral time s while alternately hol ding do wn and rel easing th e left pull tractor actuator . The pa per shoul d not park or lo ad wh[...]

  • Page 45

    Diagno stic Informa tion 2-27 24xx P ower Se rvice Check FR U Action 1 P ower Supply If the c arrier does not mov e to the left afte r turning the printer off and then o n, be sure the line cor d v oltage t o the po wer supply is corre ct and the po wer supply outputs a re +40 V dc at CN 12 -1 , +4 0 V dc at CN1 2-2 an d +5 V dc at CN1 2-6. If the [...]

  • Page 46

    2-28 Se r vice M anu al 24xx Print Spee d Service Chec k The spe ed of th e 24xx p rinte rs varies with the font, f o rm s thi ckness setting an d pri nthead te mperature. Graphics output may prin t slowly due to data throu ghput lim itations. Ther mal sensing i s built into th e pri nthead on 2 49x pr inte rs and p rotects the pr inthead fr om ov [...]

  • Page 47

    Diagno stic Informa tion 2-29 24xx Printhead S ervice Chec k FR U Action 1 Printhead Cable s Pr inth ead If the printout co ntains mis sing or e xtra dots or lines , do the f ollowin g: • Chec k the continu ity and c onnection of the printhead ca b les and the s hort fle x ib le cab le . • Be sure the vo ltages to the logic bo ard are correct. [...]

  • Page 48

    2-30 Se r vice M anu al 24xx Printhead Impedance T ables 2480, 2490 - Appr o ximatel y 5 ohms 2481, 24 91 - Appro xima tely 8 to 16 ohms Dot Connec tor 1 CN400-1 3 & CN400-4 2 CN400-9 & CN400-6 3 CN400-1 5 & CN400- 18 4 CN400-1 & CN400-7 5 CN400-1 7 & CN400- 20 6 CN400-5 & CN400-2 7 CN400-1 9 & CN400- 16 8 CN400-8 & [...]

  • Page 49

    Diagno stic Informa tion 2-31 24xx Pull T ract or Sensor Service Chec k The pul l tractor sensor detects the tractor in the pull pos ition and disables lo ad/unload and aut o tear-o ff . A failed sens or may prev ent load/unl oad from functi oning, with the tractor i n the pu sh posi tion. FR U Action 1 Pull T ractor Sensor With the trac tor in the[...]

  • Page 50

    2-32 Se r vice M anu al 24xx T op-Of-Forms Serv ice Check FRU Ac tio n 1 T op-Of-F or m Sensor Chec k that the t op-of-f orm sensor and its flag are properly in stalled and are not damaged. 2 Logic B oard Remov e the pa per and se t the pape r select le ver to the cut sheet positi on and tu r n the printer on. Measur e the v oltage betw een logic b[...]

  • Page 51

    Diagno stic Informa tion 2-33 24xx T ractor 2 Service Chec k The T ractor 2 i n-place s ensor op ens dur ing i nstall ation, whe n its actuator touches the pr inter cover . The hom e sensor detects the posi tion of the sl ider : • When T ractor 2 is sele cted, t he moto r-dr iven T ractor 2 slid er pushes the pr inter s ub slid er cam l ev er to [...]

  • Page 52

    2-34 Se r vice M anu al 24xx 2 Logic Board Remove T rac tor 2 from the printer b ut le av e the cabl e connec ted. Be su re the slider ( the bl ack plastic piece jus t abo ve t he right co ve r) mov es after turning the p rinter off and th en on. If the sli der does not m ov e after turning th e printer off and then on: • Be sur e the slider and [...]

  • Page 53

    Diagno stic Informa tion 2-35 24xx 3 Beeps a nd T ractor 2 LED bl inks 3 times T rac tor 2 sel ected from op erator panel b ut printer does not detec t T ra ctor 2 or detect s that the T rac tor 2 mechani sm is n ot installed . FR U Action 1T r a c t o r 2 Board/Ca ble Asm. Check the T ractor 2 i n-place sens or or the cabl e connec tion. The in-pl[...]

  • Page 54

    2-36 Se r vice M anu al 24xx T ractor 2 Pape r Feed Proble ms FRU Ac tio n 1 T ractor 2 Be sure the gear on th e printer that driv es T rac tor 2 turns freely when the le ver is not pressed, but re mains st ill when th e lev er is pressed. Remov e the T rac tor 2 unit from the printer an d remove all pa per. With the pa per se lect lev er in the co[...]

  • Page 55

    Diagnost ic Aids 3-1 24xx 3. Diagnostic Aids The pr inter contain s self te sts to help find and s olve problems. Y o u do not need to co nnect the pr inter to a comp uter or ter minal to run thes e test s. T y pes of self t est s are : • P owe r-On Self T est (POST) • Print T est • Hex T race Mode (a comp uter o r ter minal is nece ssar y) T[...]

  • Page 56

    3-2 Ser vice Ma nual 24xx P o wer -On Self T est (POST) The following tests ar e auto matically performe d when th e pri nter is tur ned on. • LEDs T est - Ch ecks operation of L EDs on the operator p anel. The LEDs tur n on a nd off after the pr inter is tur ned on , then all LEDs t urn on f o r a f ew second s. • RAM T est - Checks that the C[...]

  • Page 57

    Diagnost ic Aids 3-3 24xx Print T est The pr int t est helps you test and trou bleshoot the p rinte r . T o s tar t the pri nt test: 1. Paper must be at the pr int pos ition; tes t does no t pri nt if paper is park ed. 2. Pr ess a nd hold Line Feed an d tur n the pr inter on. 3. Rele ase Line Feed when th e pri nting sta r ts. 4. T o interr upt the[...]

  • Page 58

    3-4 Ser vice Ma nual 24xx Hex T race Mode The hex trace mo de helps the us er test an d troubleshoot pr ograms. Use the hex trace proce dure to g et a hexadecim al pr intout of the data str eam se nt to the pr inter. All data, inc luding b oth con trol and character d ata, pr int in hexadeci mal ins tead of ASCII. T o act iv ate he x tr ace mo de: [...]

  • Page 59

    Diagnost ic Aids 3-5 24xx Printer Default Setti ngs U .S. Defaults T o i nitiali ze or reset the pri nter to the U.S . factor y de f aul ts: (Code pa ge 437 C haracter Set 1, form len gth 11 i nch) 1. Make sure paper and the r ibbon ca r tr idge are ins talled . 2. T urn the p rin ter of f . 3. Op en the rib bon ac cess c ov er . 4. M ov e the p r [...]

  • Page 60

    3-6 Ser vice Ma nual 24xx Clearing P aper Jams Cut Sheet Jams T o clear cu t f orm paper jams: 1. T ur n the pr inter of f . 2. Set t he forms th ickness lever to position 7. 3. Push th e paper s elect lever down to the co ntinuous f or ms position. 4. Gently pull out the sh eet of p aper fro m the fron t of the p rint er . 5. Remove the ribbon ac [...]

  • Page 61

    Repair Informatio n 4-1 24xx 4. Repair Information This cha pter con tains adjus tments an d removal procedures. Whenev er par ts are rep laced, ma ke sure that all adjustme nts are correct by runni ng diagnos tics proc edures and checking adjustm ents as n eeded. Handling ESD-Sensitive P ar ts Many electro nic prod ucts us e par ts that ar e known[...]

  • Page 62

    4-2 Ser vice Ma nual 24xx Adjustments CA UTION: Be s ure to unp lug the power cord whe ne v er you are working o n the pr inte r with one of the covers removed. Printhead-to-Platen Gap Adjustment P erfor m the pr in thea d- to- plate n ga p adju stm ent afte r repla cing the carr ier , platen, l ower pinch ro ller , r ibbon dr ive rac k gea r , lef[...]

  • Page 63

    Repair Informatio n 4-3 24xx 8. Usi ng a feeler gauge [ 1 ], sl owly adjust t he left gap adjus t bushing [ 2 ] counterc lockwise, until a gap of ( within 0.33 an d 0.37 mm) exists between the pri nthead [ 3 ] and the plat en. 9. Move the printhe ad to the r ight edge of the rubber on the platen and usi ng a feeler gauge [ 1 ], slowly adju st the r[...]

  • Page 64

    4-4 Ser vice Ma nual 24xx Note: F o r maximum pri nt quality , adjust th e head gap on both the left and r ight sides of the pr inter to wit hin +/ - 0.01mm. If the ga p v alu e exceeds the sp ecified range, retur n to s tep 4 a nd re-ad just both left a nd ri ght gap adjust bushi ngs. 11. After confir ming th e head gap is w ithin the spec ified r[...]

  • Page 65

    Repair Informatio n 4-5 24xx Remo val Pr o c edures CA UTION: Be s ure to un plug the power cor d whenev er you are worki ng on the p r inter with one of the covers remov ed. Co vers, Remo v al s[...]

  • Page 66

    4-6 Ser vice Ma nual 24xx Covers, Fr ont Remov al 1. Rotate the front cover out an d up about th ree inc hes from the bottom of the pr in ter. 2. Push th e front cover up and out o f the pr inter . Co vers, Ribbon Access Remo val 1. Pull b oth gra y spr ing loa ded r ibbon ac cess c ov er rele ase latches [ A ], on ei ther side of the ribbon acc es[...]

  • Page 67

    Repair Informatio n 4-7 24xx Co vers, Option Remo val 1. From the bottom , pull the option cov er [ A ] out ward and up, removing it from the p r inter .[...]

  • Page 68

    4-8 Ser vice Ma nual 24xx Cover s, T op Remov al 1. T ur n the pr inter o ff and disc onnect the p ower cord at the pr inter. 2. Remove the tractor assem bly , if it i s installe d in the pu ll tractor positi on, by pressing the lo cking lev ers and pull ing th e tractor asse mb ly out of th e p rinter . 3. Remove the ribbon acc ess cover . Go to ?[...]

  • Page 69

    Repair Informatio n 4-9 24xx 8. T urn the pr inter u pside down. 9. I nser t a flat blade scr ewdriver into ea ch of th e four holes [ A ] in the bott om cov er , releasing th e top cov er from the bottom cover .[...]

  • Page 70

    4-10 Se r vice M anu al 24xx 10. T ur n the prin ter r ight si de up a nd inser t a flat blade sc rewdriver into eac h of the two holes [ A ] in the back of the top cover . 11. Lift the top cover up and ov e r the pr in t unit assem bly . Note: When repl acing the top cover , be sure the operator p anel cable is correc tly aligned a nd inser ted se[...]

  • Page 71

    Repair Informa tion 4-11 24xx Co vers, Ope rator P anel Assembl y Remov al 1. Remove the top cover . Go to “Cover s, T op Remov al” on page 4-8 . 2. Dis connect t he opera tor panel cable from th e operator pane l card, on the ins ide of the top cover . 3. Pus h down on the two la tches [ A ] at th e top of the ope rator pane l on the in side o[...]

  • Page 72

    4-12 Se r vice M anu al 24xx Cover s, Bottom Remov al 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Remove the logic boar d. Go to “Logic Board Remo val” on page 4-14 . 3. Remove the power supply unit. G o to “P ower Suppl y Remov al” on page 4 -15 . 4. Remove the print u nit. Go to “Print Unit Remo val” [...]

  • Page 73

    Repair Informa tion 4-13 24xx Electr onics Remov als EPR OM Removal 1. Rem ov e the opt i ons cov er [ A ], by pulling it o utward, up and o ut of the pr inter. 2. Remove the EPROM module. Note: When repl acing the EPROM mod ule, be su re the not ch on the modul e is toward the fron t of the p rint er .[...]

  • Page 74

    4-14 Se r vice M anu al 24xx Logic Board Remo val 1. Remove the top cov er . G o to “Covers, T op Remov al” on page 4-8 . 2. Disconnec t all ca bles connec ted to th e logic b oard. Go to “Logic Boar d (9w & 24w)” on page 5-3 , f or connecto r location deta ils. Note: Do not twist th e flexib le cable whe n disco nnecting the pri nthe a[...]

  • Page 75

    Repair Informa tion 4-15 24xx P ower Suppl y Remov al CA UTION: The power supply may be hot. 1. T ur n off the pr inter an d discon nect the p ower cord at bo th ends. 2. Remove the top cover . Go to “Cover s, T op Remov al” on page 4-8 . 3. Remove the pri nt unit. Go t o “Print Unit Remo val” on page 4-28 . 4. Disc onnec t the pow er supp [...]

  • Page 76

    4-16 Se r vice M anu al 24xx Carrier Re mova ls Carrier Remo val 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Remove the printh ead from t he carr ier . Go to “Printhead Remov al” on page 4 -27 . 3. Loosen the car r i er belt: a. Loosen the te nsio n screw [ A ]. b. Remov e tens ion from the bel t, by pulling up[...]

  • Page 77

    Repair Informa tion 4-17 24xx 4. Remove the reta ining wir e [ A ] from the left sid e of the carri er shaft.[...]

  • Page 78

    4-18 Se r vice M anu al 24xx 5. Remove the screw [ A ] from the forms thickness lever and remove the lev er .[...]

  • Page 79

    Repair Informa tion 4-19 24xx 6. Remove the lower carr ier moto r mount s crew [ A ]. 7. Remove the two screws [ B ] from the c arrier shaft bushin g brack et on th e left end of the c arrie r shaft an d remove the b ra cket . 8. Remove the E-clip from th e right side of the carr ier s haft.[...]

  • Page 80

    4-20 Se r vice M anu al 24xx 9. Push the carri er shaft [ A ] fr om the r ight sid e and out the l eft side of the pr inter. 10. Remove the carr ier f rom the pr inte r . Note: F ollowin g replacem ent, per form the P rin thead- to-Plat en Gap Adju stment. Go to “Printhead-to-Platen Gap Adjustme nt” on page 4-2 .[...]

  • Page 81

    Repair Informa tion 4-21 24xx Carrier , Motor Assembly Remov al 1. Remove the top cover . Go to “Cover s, T op Remov al” on page 4-8 . 2. L oosen the carr ier be lt a. Loosen the t ension s crew [ A ]. b. Remov e tens ion from the c arr ier belt , by pulling up on the belt. c. T ighten the t ensio n screw . Looseni ng the sc rew tightens th e b[...]

  • Page 82

    4-22 Se r vice M anu al 24xx 4. Remove the screw [ A ] from the forms thickness lever and remove the lev er .[...]

  • Page 83

    Repair Informa tion 4-23 24xx 5. Remove the screw [ A ] s ecu ring the carr ier m otor bracket to the bottom c ov e r . 6. Dis connect t he pr inthead cable from the logic board an d mov e it back and out of the way , as shown. 7. Remove the five screws [ B ] securing th e carr ier moto r bracket to the pri nt unit. 8. Rem o v e t he hom e p osi ti[...]

  • Page 84

    4-24 Se r vice M anu al 24xx P a per Handling Remov als P aper Select Lever Remo v al 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Release the la tch an d remove the paper se lect l ev er fro m the ri ght si de frame. P aper Feed M otor Remov a l 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4[...]

  • Page 85

    Repair Informa tion 4-25 24xx Form Thic kness Lever Remo val 1. Remove the top cover . Go to “Cover s, T op Remov al” on page 4-8 . 2. Remove the screw [ A ] from the lev er and remove the f or m thic kness le ver .[...]

  • Page 86

    4-26 Se r vice M anu al 24xx Print Ha ndl ing Remov als Platen Re mo va l 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Remove the two platen screws [ A ] from each end of t he platen. 3. Remove the platen from the paper tra y . 4. P er f or m the Pri nthead -to-Platen Gap a djustmen t. Go to “Printhead-t o-Platen [...]

  • Page 87

    Repair Informa tion 4-27 24xx Printhead Remo val 1. T urn the p rin ter of f . 2. Dis connect the power cord a t the p rint er and a llow the pr inthead to cool for 15 minutes, prior to ha ndling. 3. Set the form thickness l ev er t o posi tion 7. 4. Remove the ri bbon access cover . Go to “Cover s, Ribbon Access Re mov al” on page 4-6 . 5. Rem[...]

  • Page 88

    4-28 Se r vice M anu al 24xx Print Unit Remo val 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Disconnec t all ca bles from the logic bo ard, except the p ower suppl y cab le. 3. Remove the screw from the form thi ckness lev er and r emov e the lev er . 4. Remove the two grommet ancho red sc rews [ A ] from the left [...]

  • Page 89

    Repair Informa tion 4-29 24xx 5. Remove the two grommet an chor ed screws [ A ] from t he right side of the p rint uni t. 6. Remove the pri nt uni t from the bottom cover , by pullin g up forcefully on bo th sides of the p rint unit.[...]

  • Page 90

    4-30 Se r vice M anu al 24xx Ribbon Drive Rack Gear Remo val 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Remove the carrie r . Go to “Carr ier R emo va l” on p age 4-16 . 3. Unsnap t he white plastic end stop [ A ] fro m the top le ft side of the pr int uni t. 4. Unlatch the lef t side of t he rack from the to [...]

  • Page 91

    Repair Informa tion 4-31 24xx Gear s Remo v als Left Side Gear s Remo va l 1. Remove the top cover . Go to “Cover s, T op Remov al” on page 4-8 . 2. Remove the three screws [ A ] from th e ser ial inte rf ace card b ra cket .[...]

  • Page 92

    4-32 Se r vice M anu al 24xx 3. Remove the f our screws [ A ] f rom the pa per feed motor bracket assemb ly .[...]

  • Page 93

    Repair Informa tion 4-33 24xx 4. Remove the paper feed motor brack et assem bly , e xposin g the gears, as shown.[...]

  • Page 94

    4-34 Se r vice M anu al 24xx Right Side Gear s, Sub Frame Remo val 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Unhook t he wire r etaine r [ A ] from the carr ier sha ft. 3. Remove the two screws and washers [ B ] fr om the s ub frame. 4. Remove the paper sel ect lev er [ C ].[...]

  • Page 95

    Repair Informa tion 4-35 24xx 5. Remove the sub frame exposing the r ight sid e gears [ A ], as sho wn.[...]

  • Page 96

    4-36 Se r vice M anu al 24xx Roller s Remov als Roller , Upper Feed Remov al 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Remove the screw from the pr int c able shield and r emove the shiel d. 3. Remove the gear from the lef t end of the u pper feed roller , as sho wn.[...]

  • Page 97

    Repair Informa tion 4-37 24xx 4. Remove the two screws [ A ] from the r ight u pper feed roller brack et. On e screw also reta ins the up per feed roller ground clip . 5. Pul l the uppe r fe ed roller from th e left bracket and out of th e printe r . 6. Be s ure to pe rform the Pri nthead-to -Platen Gap Adj ustmen t proc edur e. Go to “Printhead-[...]

  • Page 98

    4-38 Se r vice M anu al 24xx Roller , Lower Pinc h Remov al 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Slide the c arr ier to t he fa r left of the pr inter . 3. Remove the f our screws [ A ] f rom the pa per feed motor bracket. 4. Remove the screw from the top of the ser ial inter f ace ca rd br ack et. 5. Discon[...]

  • Page 99

    Repair Informa tion 4-39 24xx 7. Un hook the s pri ng cl ip [ A ] from th e ri ght end of the lower pinch rolle r shaft a nd push i t off the gra y slotte d spr ing block [ B ] toward the back of the pr inter, as shown. 8. Sli de the ca rri er to the righ t side of t he pr int er .[...]

  • Page 100

    4-40 Se r vice M anu al 24xx 9. Unhoo k the spr ing clip [ A ] from the left en d of the lower pinch roller sha ft and p ush it off the gray slotted spr ing block [ B ] toward the back of the pr inter, as shown. 10. Sli de the carr ier to the cen ter of the pr inter . 11. Sli de the gra y slotted spr ing blocks [ B ], on ea ch e nd, toward the cent[...]

  • Page 101

    Repair Informa tion 4-41 24xx Roller , Lower Feed Remov al 1. Remove the top cover . Go to “Cover s, T op Remov al” on page 4-8 . 2. Remove the pri nt unit. Go t o “Print Unit Remo val” on page 4-28 . 3. Remove the carr ier . Go to “Carrier Removal” on pa g e 4-16 . 4. Re mov e the two screws secur ing the black brac k et to the inside [...]

  • Page 102

    4-42 Se r vice M anu al 24xx 9. Remove the two screws [ A ] secur ing the p laten to the side frames. 10. Remove the carr ier m otor bracket. Go to “Carr ier , Motor Assembl y Remo val” on page 4-21 . 11. Remove the five screws sec uri ng the le ft side f rame an d remove the frame. 12. Remove the four screws from the r ight s ide frame an d re[...]

  • Page 103

    Repair Informa tion 4-43 24xx Sensor s Remov als[...]

  • Page 104

    4-44 Se r vice M anu al 24xx Sensor , Pull T ractor Remo val 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Remove the small screw secur ing the pull t ractor se nsor to t he inside of the left frame. Go to “S ensors Remov als” on page 4-43 . 3. Disconnec t the p ull tractor s ensor fro m the logi c boa rd. Sensor[...]

  • Page 105

    Repair Informa tion 4-45 24xx Sensor , P aper Select Remov a l 1. Remove the top cover . Go to “Cover s, T op Remov al” on page 4-8 . 2. Remove the pri nt unit. Go t o “Print Unit Remo val” on page 4-28 . 3. T ur n the pri nt unit ups ide down. 4. Re mov e the 4 small sc rews secur ing the pa per sele ct sens or to the left side f rame. Go [...]

  • Page 106

    4-46 Se r vice M anu al 24xx Sensor , Home P osition Sensor Remo val 1. Remove the top cov er . G o to “Covers, T op Removal” on page 4-8 . 2. Disconnec t the h ome posi tion sens or cable from th e logic board. 3. Unsnap t he home posit ion sens or [ A ] fr om the frame.[...]

  • Page 107

    Repair Informa tion 4-47 24xx Options Remo val s A uto Sheet Fee der Gear s Remo val 1. Remove the ri ght cover . 2. Re leas e the join t gear latch [ A ] and remove the joint gear . 3. Re lease the idle r gear latc h and rem ov e the idler g ear . 4. Rele ase the pick-up gear latch and remove the gear . 5. Re lease the comb inatio n lock mecha nis[...]

  • Page 108

    4-48 Se r vice M anu al 24xx A uto Sheet Feede r Pick-up Roller Remov al 1. Remove the cov e rs and th e cut sheet s uppor t. 2. Relea se the joint gear latch [ A ] and rem ov e the jo int gea r , i dler gear , and pi ck-up gear . 3. Remove the left and r igh t roller bushin gs. 4. Mov e the pick-up roll ers to th e ends of the sha ft and rem ov e [...]

  • Page 109

    Connecto r Locations 5-1 24xx 5. Connecto r Location s This cha pter ide ntifies th e locati ons of specifi c par ts of the prin ter .[...]

  • Page 110

    5-2 Ser vice Ma nual 24xx Signal Connections P ower Suppl y (9w & 24w) Connector Pin # Signal CN1 1 +40 V dc 2 +40 V dc 3P o w e r G n d 4P o w e r G n d 5 Si gnal Gnd 6+ 5 V d c 7 P owe r Save Mo de Connector Sig nal F1 Fuse[...]

  • Page 111

    Connecto r Locations 5-3 24xx Logic Boar d (9w & 24w)[...]

  • Page 112

    5-4 Ser vice Ma nual 24xx Logic Board - P arallel Interface Cable (9w & 24w) Connector Pin # Signal Pin # Signal CN11 1 -Strobe 19 Signal G nd 2 Da t a 0 20 S ignal Gnd 3 Da t a 1 21 S ignal Gnd 4 Da t a 2 22 S ignal Gnd 5 Da t a 3 23 S ignal Gnd 6 Da t a 4 24 S ignal Gnd 7 Da t a 5 25 S ignal Gnd 8 Da t a 6 26 S ignal Gnd 9 Da t a 7 27 S ignal[...]

  • Page 113

    Connecto r Locations 5-5 24xx Logic Boar d (9w & 24w)[...]

  • Page 114

    5-6 Ser vice Ma nual 24xx Logic Board - S erial Board (9w & 24w) Connector Pin # Signal CN20 0 1+ 5 V d c 2+ 5 V d c 3- C T S 4D T S 5R X D 6R T S 7D S R 8T X D 9 Si gnal Gnd 10 SBSET Connector Pin # Signal CN1 10 +5 V dc 9+ 5 V d c 8- C T S 7D T S 6R X D 5R T S 4D S R 3T X D 2 Si gnal Gnd 1 SBSET[...]

  • Page 115

    Connecto r Locations 5-7 24xx Logic Boar d (9w & 24w)[...]

  • Page 116

    5-8 Ser vice Ma nual 24xx Logic Board - USB Cable (9w & 24w) Logic Board - DC P o wer (9w & 24w) Connector Pin # Signal CN20 1 1+ 5 V d c 2D M N S 3D P L S 4 Si gnal Gnd Connector Pin # Signal CN12 1 +40 V dc 2 +40 V dc 3P o w e r G n d 4P o w e r G n d 5 Si gnal Gnd 6+ 5 V d c 7 P owe r Save Mo de[...]

  • Page 117

    Connecto r Locations 5-9 24xx Logic Boar d (9w & 24w)[...]

  • Page 118

    5-10 Se r vice M anu al 24xx Logic Board - P rinthead (9w) Connector Pin # Signal CN40 0 1H 4 2H 6 C 3H 8 C 4H 1 C 5H 6 6H 2 C 7H 4 C 8H 8 9H 2 10 H9 11 HDTHERMO 12 +5 V dc 13 H1 14 H9C 15 H3 16 H7C 17 H5 18 H3C 19 H7 20 HSC[...]

  • Page 119

    Connecto r Loc ations 5-11 24xx Logic Boar d (9w & 24w)[...]

  • Page 120

    5-12 Se r vice M anu al 24xx Logic Board - P rinthead (24w) Connector Pin # Signal CN30 0 1 +40 V dc 2R 1 5 3 +40 V dc 4R 2 1 5 +40 V dc 6R 2 3 7 +40 V dc 8L 2 4 9R 1 3 10 L22 11 L14 12 L20 13 +4 0 V dc 14 L18 15 +4 0 V dc 16 L16 17 +4 0 V dc[...]

  • Page 121

    Connecto r Loc ations 5-13 24xx Logic Boar d (9w & 24w)[...]

  • Page 122

    5-14 Se r vice M anu al 24xx Logic Board - P rinthead (24w) Connector Pin # Signal CN30 1 1R 9 2R 1 1 3R 7 4R 1 7 5R 5 6R 1 9 7R 3 8 HDTHERMO 9R 1 10 +5 V dc 11 L2 12 +4 0 V dc 13 L4 14 +4 0 V dc 15 L6 16 L12 17 L8 18 L10[...]

  • Page 123

    Connecto r Loc ations 5-15 24xx Logic Boar d (9w & 24w)[...]

  • Page 124

    5-16 Se r vice M anu al 24xx Logic Board - G ap Set Sensor (9w & 24w) Logic Board - Home P osition Sensor (9w & 24w) Logic Board - P aper Present Sensor (9w & 24w) Connector Pin # Signal CN4 1 GAP1 2 Si gnal Gnd 3 GAP2 Connector Pin # Signal CN9 1 HPSW 2 Si gnal Gnd Connector Pin # Signal CN5 1 PE1P 2 PE1 3 Si gnal Gnd[...]

  • Page 125

    Connecto r Loc ations 5-17 24xx Logic Boar d (9w & 24w)[...]

  • Page 126

    5-18 Se r vice M anu al 24xx Logic Board - P aper Select Sensor (9w & 24w ) Logic Board - P ull T ractor Sensor (9w & 24w) Logic Board - T op Of Form Sensor (9w & 24w) Connector Pin # Signal CN8 1T R / F R 2 Si gnal Gnd Connector Pin # Signal CN3 1P L T R 2 Si gnal Gnd Connector Pin # Signal CN6 1 Si gnal Gnd 2 PE2P 3 PE2[...]

  • Page 127

    Connecto r Loc ations 5-19 24xx Logic Boar d (9w & 24w)[...]

  • Page 128

    5-20 Se r vice M anu al 24xx Logic Board - Carrier Motor (9w & 24w) Logic Board - P aper Feed Motor (9w & 24w) Connector Pin # Signal CN2 1C A D 2C A C 3C A B 4C A A Connector Pin # Signal CN1 1L F D 2L F C 3L F B 4L F A 5N C[...]

  • Page 129

    Connecto r Loc ations 5-21 24xx Logic Boar d (9w & 24w)[...]

  • Page 130

    5-22 Se r vice M anu al 24xx Logic Board - O perator P anel (9w & 24w) Connector Pin # Signal CN13 Logic Board 1 +5 V dc 2S L A T C H 3 +5 V dc 4T X D 5S i g n a l G n d 6R X D 7S i g n a l G n d 8S C L K 9S G Connector Pin # Signal CN1 Operator P anel 1 +5 V dc 2S L A T C H 3 +5 V dc 4T X D 5S i g n a l G n d 6R X D 7S i g n a l G n d 8S C L K[...]

  • Page 131

    Connecto r Loc ations 5-23 24xx Logic Boar d (9w & 24w)[...]

  • Page 132

    5-24 Se r vice M anu al 24xx Logic Board - Dual T racto r Cable (9w & 24w) Connector Pin # Signal CN10 1 +40 V dc 2 +40 V dc 3P o w e r G n d 4P o w e r G n d 5+ 5 V d c 6C O C O M 7 D-SET 8 Si gnal Gnd 9C O A 10 COB 11 JA M 12 D-H.P 13 D-POS[...]

  • Page 133

    Connecto r Loc ations 5-25 24xx Serial B oard - S erial Cab le (9w & 24w) Connector Pin # Signal Pin # Sig nal CN2 1 Cha ssis Gnd 13 NC 2T X D 1 4 N C 3R X D 1 5 N C 4R T S 1 6 N C 5- C T S 1 7 N C 6D S R 1 8 N C 7 Signal Gnd 19 NC 8N C 2 0 D T R 9N C 2 1 N C 10 NC 22 NC 11 NC 23 NC 12 NC 24 NC 25 NC[...]

  • Page 134

    5-26 Se r vice M anu al 24xx T rac tor 2 Cable Conn ectors The T ractor 2 cable is s oldered to the T ractor 2 board at C N1; ther e is no c onnect or . Connector Mode CN 1- 1 + 26 V dc . CN 1- 2 + 26 V dc . CN1-3 Fr ame GND . CN1-4 Not used. CN 1- 5 + 5 V dc. CN 1- 6 Mo tor c om m o n. CN 1- 7 D - Set ( sig nal f or T racto r 2 p l ugge d in ). CN[...]

  • Page 135

    Prev entive Main tenance 6- 1 24xx 6. Preventive Maintenance This cha pter des cribes proce dures for pri nter prev entive maint enance. Following these recomm endations can hel p prev e nt problems an d main tain optimum performan ce. Lubrication Wa r n i n g : Petroleum-based l ubri cants c an attack polyc arbonate par ts caus ing prem ature fail[...]

  • Page 136

    6-2 Ser vice Ma nual 24xx Lubrication P oints Oil • Oil Felt (car ri er block) • Tr a c t o r S h a f t Grease • Side F rame (Le ft) and G ears • Side Fr ame (R ight) a nd ASF Ge ars • Pinch Rol ler , P inch Rol ler Spr ings an d P a per Sepa rator • ASF Sid e F rames, Gears and Com bination Lock Mechani sm • ASF Sid e F ra me (Left) [...]

  • Page 137

    Prev entive Main tenance 6- 3 24xx Lubrication P oints (Oil) The oil felt [1] in the car ri er block. The tractor shaft [1].[...]

  • Page 138

    6-4 Ser vice Ma nual 24xx Lubrication P oints (Grease) Gear mount ing s tuds on the rig ht side fra me [2]. The lower pinch roller [2].[...]

  • Page 139

    Prev entive Main tenance 6- 5 24xx Lubrication P oints (Grease) Continued Gear moun ting s tuds on the left s ide frame [ 2].[...]

  • Page 140

    6-6 Ser vice Ma nual 24xx Lubrication P oints (Grease) Continued Gear m ounting s tuds on the left A SF side fra me [2]. Gear mount ing s tuds on the rig ht ASF si de frame [2].[...]

  • Page 141

    Pa r t s C a t a l o g 7-1 24xx 7. P ar ts Catalog How T o Use This P ar ts Catalog SIMILAR A SSEMB LIES: If two assemblies contain a major ity of ident ical par ts, they are shown o n the same list . Common par ts are shown by one inde x number . P ar ts peculia r to one or the other of the assemblies ar e liste d sepa rately and identifie d by de[...]

  • Page 142

    7-2 Ser vice Ma nual 24xx Assemb ly 1: Co vers[...]

  • Page 143

    Pa r t s C a t a l o g 7-3 24xx Asm- Index Par t Number Descrip tion 1 - 1 12G 3877 Guide, Le ft Paper 2 12G3873 Co ver Asm ., F ront Unit (2480, 2490) 2 12G3874 Co ver Asm ., F ront Unit (2481, 2491) 3 12G3 878 Guide , Right P aper 4 12G 385 8 Cover , Ribbon Acc ess U n it ( 2480 ) 4 12G 385 9 Cover , Ribbon Acc ess U n it ( 2481 ) 4 12G 386 8 Cov[...]

  • Page 144

    7-4 Ser vice Ma nual 24xx Assemb ly 1: Co vers[...]

  • Page 145

    Pa r t s C a t a l o g 7-5 24xx Asm- Index Par t Number Descrip tion 1 - 8 12G3856 Cov er , Bottom (2480 , 2490) 8 12G3857 Co ver , Bottom (2 481, 2491 ) 9 12G3 854 T rac tor Unit (24 80, 2490) 9 12G3 855 T rac tor Unit (24 81, 2491) 9A 12G3850 F rame , Right Side T rac tor 9B 12G3853 T rac tors, Left and Rig ht 9C 79F4 830 Suppor t, T rac tor Pape[...]

  • Page 146

    7-6 Ser vice Ma nual 24xx Assemb l y 2: Carrier / P aper Feed Right Side[...]

  • Page 147

    Pa r t s C a t a l o g 7-7 24xx Asm- Index Par t Number Description 2 - 1 12G 384 1 C a r r ie r Rol ler Set 2 12G3894 Printhead Assem bly (24 80, 2481) 2 12G3895 Printhead Assem bly (24 90, 2491) 3 12G3 838 Carrier Unit (2480) 3 12G3 837 Carrier Unit (2481) 3 12G3 840 Carrier Unit (2490) 3 12G3 839 Carrier Unit (2491) 4 12G3889 Cab le, Printhea d [...]

  • Page 148

    7-8 Ser vice Ma nual 24xx Assemb l y 2: Carrier / P aper Feed Right Side[...]

  • Page 149

    Pa r t s C a t a l o g 7-9 24xx Asm- Index Par t Number Description 2 - 22 12G3832 Roller , Upper F eed (2480, 2490) 22 12G3833 Rolle r , Upper F eed (2481, 2491)[...]

  • Page 150

    7-10 Se r vice M anu al 24xx Assemb ly 3: Carri er / P aper Feed Left Side 3 11 7 13 18 5 16 9 15 2 10 17 4 12 8 14 19 1 20 23 21 26 24 22 25 1 1 2 2 2 2 2 2 2 2 2 2 2 10 11 6[...]

  • Page 151

    Pa r t s C a t a l o g 7-11 24xx Asm- Index Par t Number Descrip tion 3 - 1 12G 3905 Ge ar s an d Bush ing s, P ar ts P acket (2 48X) 1 12G 3906 Ge ars an d Bush ing s, P ar ts P acket (2 49X) 2 12G3 907 Screws, W ashers a nd Clips , P ar ts P ac ket 3 12G3942 Kit, Pu ll T ractor Actuator 4 12G3817 F rame , Left Side (2480, 24 81) 4 12G3818 F rame [...]

  • Page 152

    7-12 Se r vice M anu al 24xx Assemb ly 3: Carri er / P aper Feed Left Side 3 11 7 13 18 5 16 9 15 2 10 17 4 12 8 14 19 1 20 23 21 26 24 22 25 1 1 2 2 2 2 2 2 2 2 2 2 2 10 11 6[...]

  • Page 153

    Pa r t s C a t a l o g 7-13 24xx Asm- Index Par t Number Descrip tion 3 - 24 12G3931 Kit, H ead Gap Adj ustment 25 12G3947 Le ver , F or m Thic kness 26 56P1224 Motor , P aper Feed (with BKT) 29 11A3274 Gear , Idle (248X) 29 11A3275 Gear , Idle (249X)[...]

  • Page 154

    7-14 Se r vice M anu al 24xx Assemb ly 4: Electr onics[...]

  • Page 155

    Pa r t s C a t a l o g 7-15 24xx Asm- Index Par t Number Descrip tion 4 - 1 12G3907 Screws , W ashers and Clips, P ar ts P acke t 2 12G3836 Kit, ESD Grou nd (2490, 2 491) 2 12G3887 Kit, ESD Grou nd (2480, 2 481) 3 12G3801 P ower Supply Unit, L V 3 12G3800 P ower Supply Unit, H V 4 12G3812 Module , EPROM (248X) 4 12G3813 Module , EPROM (249X) 4 12G3[...]

  • Page 156

    7-16 Se r vice M anu al 24xx Assembl y 5: ASF - Ro ller / Suppor t[...]

  • Page 157

    Pa r t s C a t a l o g 7-17 24xx Asm- Index Par t Number Descrip tion 5 - 1 12G 3814 Suppor t, AS F Cut Shee t W/ Gui des (24 80, 24 90) 1 12G3908 Support, ASF Cut Sheet W/ G uides (2481 , 2491) 2 95F68 86 Roller , ASF Upp er Fee d (2480, 24 90) 2 95F68 96 Roller , ASF Upp er Fee d (2481, 24 91) 3 95F68 87 Roller , ASF Low er F eed (2480, 2490) 3 9[...]

  • Page 158

    7-18 Se r vice M anu al 24xx Assemb ly 6: ASF - Side Frame / Co ver s[...]

  • Page 159

    Pa r t s C a t a l o g 7-19 24xx Asm- Index Par t Number Descrip tion 6 -1 95F68 93 ASF Springs, P ar ts P ac k e t 2 95F68 92 ASF Gears and Bus hings , P ar ts P ack et 3 12G 392 0 Cover , ASF R i ght 4 95F6894 ASF Scre ws, P ar ts Pa ck et 5 12G3921 Cov er , ASF/TR2 F ront (2480, 2 490) 5 12G3930 Cov er , ASF/TR2 F ront (2481, 2 491) 6 12G 394 5 [...]

  • Page 160

    7-20 Se r vice M anu al 24xx Assemb ly 7: T ractor 2 Option[...]

  • Page 161

    Pa r t s C a t a l o g 7-21 24xx Asm- Index Par t Number Descrip tion 7 - 1 12G3923 T ab le, T ractor 2 P aper W/ Guid es (2480, 2490) 1 12G3924 T ab le, T rac tor 2 P aper W/ Guides (2481, 249 1) 2 11A333 8 Guide , T ractor 2 P aper 3 12G3926 T rac tor and F rame As semb ly , T rac tor 2 (2480, 2490) 3 12G3927 T rac tor and F rame As semb ly , T r[...]

  • Page 162

    7-22 Se r vice M anu al 24xx Coax / T winax Adapter Asm- Index Par t Number Descrip tion NS 12G3704 Adapt er , Coax (P ower Cable and Adapter) NS 12G3705 Adapt er , T winax (P ow er Cab le and Ada pter) NS 12G3709 Brac ket, Adap ter (Brac ket Only) NS 13A0297 Cab le, Coax (Cab le Only) NS 13A0 296 Cable, T w inax (C able Onl y) NS 11A6109 Cabl e, S[...]

  • Page 163

    Index I-1 24xx Index A Abbrevia tions 1-6 Adjustm ents 4-2 Bidirect ion al Print 4-4 Printhead -to-Platen Gap 4-2 ASF Principl es of Op eration 2-14 C Connec tions Logic Bo ard Carrier Motor 5-20 DC Power 5-8 Dua l Trac tor Cabl e 5-24 Gap Set Senso r 5- 16 Home Posi tion Sensor 5-16 Operator Pa nel 5-22 Paper Feed Motor 5-20 Paper Present Se nsor [...]

  • Page 164

    I-2 Ser vice Manual 24xx P Paper Jams Cleari ng Continu ous Forms 3-6 Clearing Cut Sheet 3-6 Parts ASF Roller/S upport 7-16 Side Fram e/Co ver s 7-1 8 Carrier /Pape r Feed L eft Si de 7-10 , 7-12 Carrier /Paper Feed Righ t Side 7-6 , 7-8 Coax/Tw inax Adapter 7-2 2 Covers 7-2 Electron ics 7-14 Tractor 2 Option 7-20 Parts Catalog How to use 7-1 POST [...]

  • Page 165

    Index I-3 24xx S Safety Inf ormation vii Service C hec ks 2-13 Abno rmal No ise 2-13 Abnormal Print 2-2 1 Auto Sheet Feeder 2-14 Carrier 2-16 Intermit tent Problem 2- 18 No Print 2-21 Opera tor P a nel 2-21 Paper Feed 2-23 Paper Present Sens or 2-2 2 Paper Select Sens or 2-2 5 POST 2-26 Power 2-27 Print Spee d 2- 28 Printhead 2- 29 Printhead Contin[...]

  • Page 166

    I-4 Ser vice Manual 24xx 12G382 7 7-11 12G382 8 7-11 12G383 1 7-11 12G383 2 7-9 12G383 3 7-9 12G383 4 7-7 12G383 5 7-7 12G383 6 7-7 , 7-15 12G383 7 7-7 12G383 8 7-7 12G383 9 7-7 12G384 0 7-7 12G384 1 7-7 12G384 4 7-11 12G384 5 7-11 12G384 8 7-15 12G384 9 7-5 12G385 0 7-5 12G385 1 7-5 12G385 2 7-5 12G385 3 7-5 , 7-21 12G385 4 7-5 12G385 5 7-5 12G385[...]

  • Page 167

    Index I-5 24xx 12G394 3 7-7 12G394 4 7-17 12G394 5 7-19 12G394 6 7-11 12G394 7 7-13 12G394 8 7-7 , 7-11 12G399 9 7-5 13A0296 7-2 2 13A0297 7-2 2 1333275 7-17 1339517 7-3 1339518 7-3 1339519 7-3 1339520 7-3 1339521 7-3 1339522 7-3 1339523 7-3 1339524 7-3 1339525 7-3 56P1219 7-1 1 56P1224 7-1 3 56P1476 7-1 5 79F4757 7-3 79F4802 7-1 1 79F4830 7-5 79F4[...]

  • Page 168

    I-6 Ser vice Manual 24xx[...]