Konica Minolta magicolor 2400W manuel d'utilisation

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Un bon manuel d’utilisation

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Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Konica Minolta magicolor 2400W décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Konica Minolta magicolor 2400W devrait contenir:
- informations sur les caractéristiques techniques du dispositif Konica Minolta magicolor 2400W
- nom du fabricant et année de fabrication Konica Minolta magicolor 2400W
- instructions d'utilisation, de réglage et d’entretien de l'équipement Konica Minolta magicolor 2400W
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Konica Minolta magicolor 2400W ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Konica Minolta magicolor 2400W et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Konica Minolta en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Konica Minolta magicolor 2400W, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Konica Minolta magicolor 2400W, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Konica Minolta magicolor 2400W. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    magicolor 2400W User’s Guide ® 4139-7733-02A 1800767-001B UG2400W_UK.book Page 1 Thursd ay, November 11, 2004 12:1 6 PM[...]

  • Page 2

    Thank You Thank you for purchasing a magico lor 2400W . Y ou have made an excellent choice. Y our magicolor 2400W is specially designed for optimal performance in Windows environments. Trademarks KONICA MINOL T A and the KONICA MINO L T A logo are trademarks or re gistered trademarks of KONICA MINOL T A HOLDINGS, INC. magicolor is a trademark or re[...]

  • Page 3

    Contents Contents i 1 Introduction ... .......................... ...................... .............. ....................... .............. . 1 Getting Acquainted with Your Printer 2 Space Requirements 2 Printer Parts 3 Front View 3 About the Control Panel 4 About the Indicato rs 4 Status Messages (Ready Indicator, Error Indicator) 5 Status Mess[...]

  • Page 4

    Contents ii Uninstallin g the Printer Driver 10 Displaying Printer Driver Settings 10 Windows XP 10 Windows 2000/Me/98SE 11 Using the Printer Driver 11 Common Buttons 11 OK 11 Cancel 11 Apply 11 Help 11 Easy Set 11 Page Layout 12 Printer Figure 12 Setup Tab 12 Paper Tab 12 Quality Tab 13 3 Using the Statu s Display ........................ ........[...]

  • Page 5

    Contents iii Loading Media 29 Tray 1 (Multipurpose Tray) 29 Loading Plain Paper 29 Other Media 31 Loading Envelopes 31 Loading Label Sheets/Postcards/T hick Stock/T ransparencies 35 Manual Duplexing 37 How do I manually duplex? 37 Output Tray 38 Media Storage 38 5 Replacing Consumables ............. .......................... ......................[...]

  • Page 6

    Contents iv A Appendix ........ .......................... ...................... .............. ...................... ..............85 Safety Specifications 86 Technical Specifications 86 Printer 86 Consumable Life Expe ctancy Chart 88 Our Concern for Environmental Pro tection 88 What is an ENERGY STAR product? 88 UG2400W_UK.book Page iv Thu r sd[...]

  • Page 7

    Introduction UG2400W_UK.book Page 1 Thursd ay, November 11, 2004 12:1 6 PM[...]

  • Page 8

    Getting Acquainted with Your Printer 2 Getting Acquainted with Your Printer Space Requirements T o ensure easy operation, consum able replacement and maintenance, adhere to the recommended space requirements detailed below . 430 mm (16.9") 341 mm (13.4") 259 mm (10.2") 600 mm (23.6") 31 mm (1.2") 489 mm (19.3") 520 mm [...]

  • Page 9

    Getting Acquainted wi th Your Printer 3 Printer Parts The following drawing s illustrate the parts of your printer referre d to through - out this guide, so please take some time to become familiar with them. Front View 1—Output tray 2—C ontrol panel 3—Front cover 4—Tray 1 (Multipurpose tray) 5—Po wer switch 6—T op cover 7—Tr ansfer b[...]

  • Page 10

    About the Control Panel 4 About the Control Panel 1—Ready indicator 2—Error indicator 3—Rotate T oner key 4—T oner in dicators 5—Cancel key About the Indicators The indicators use five types of signals:  Off  On  Slow blinking—1 blink every 2 seconds  Blinking—1 blink per second  Rapid blinking—2 blinks per secon d 12[...]

  • Page 11

    About the Control Panel 5 Status Messages (Ready Indicator, Error Indic ator) S tatus messages indicate the current condition of th e printer . The printer sta - tus also can be checked on the S tatus Display . (Refer to “Working with the S tatus D i splay” o n pa ge 16 .) Status Messages (Toner Indicators) The amount of toner remaining also ca[...]

  • Page 12

    About the Control Panel 6 About the Rota te Toner KEY Pressing the Rotate T oner key once moves the cyan toner cartridge so that it can be replaced. With each additio nal press of the Rotate T o ner key , the black, yellow , then magenta toner cartridge moves so that they ca n be replaced. About the Cancel KEY The Cancel key allows you to:  Cont[...]

  • Page 13

    Software Installation UG2400W_UK.book Page 7 Thursd ay, November 11, 2004 12:1 6 PM[...]

  • Page 14

    Utilities and Docu mentation CD-ROM 8 Utilities and Documentation CD-ROM Drivers  " For detail on the installation of t he printer drivers, refer to the magi - color 2400W In stallation Guide. Utilities Drivers Use/Benefit Printer Driver fo r Windows XP/2000 These drivers give you access to all of the printer features, includi ng finishing [...]

  • Page 15

    System Requirements 9 System Requirements  Personal co mputer Celeron 333 MHz o r higher  Operating System Microsoft Windows XP Home Edition/Profession al, Windows 2000 Pro - fessional, Windows Me, Windows 98SE  Free hard disk space – Approximately 128 MB of free hard disk space for printer driver and S tatus Display – Approximately 12[...]

  • Page 16

    Uninstalling the Printer Driver 10 – (Windows Me/98SE) From the Sta rt menu, choose Settings and then Printers to display the Printers directory . Right-click the KONICA MINOL T A magicolor 2400W printer icon and choose Properties . Choose Printer Proper - ties . 2 Select the Paper ta b. Select the default settings for your printer , such as the [...]

  • Page 17

    Using the Printer Driver 11 Windows 2000/Me/98SE 1 From the Star t menu, point to Settings , and then click Printers to display the Printers directory . 2 Display the printer driver settings:  W indows 2000 —Right-click the KONICA MINOL T A magicolor 2400W printer icon and choose Printing Preferences .  W indows Me/98SE —Right-click the m[...]

  • Page 18

    Using the Printer Driver 12 Page Layout Check this option button to display a sample of the page layout in the figure area. Printer Figure Check this option button to display an im age of the printe r in the figure area. Setup Tab The Setup t ab allows you to  Print several pages of a document on the same page (n-up printing)  Provide a wat e[...]

  • Page 19

    Using the Printer Driver 13 Quality Tab The Quality tab allows you to  Switch between color and monochrome pr inting  S pecify color matching (Images, Gra phics and T ext)  S pecify the resoluti on for the printout  Control the tones of an image (Contrast)  Control the darkness of an image (Brightness)  Control the color purity of[...]

  • Page 20

    UG2400W_UK.book Page 14 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 21

    Using the Status Display UG2400W_UK.book Page 15 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 22

    Working with the Status Display 16 Working with the Status Display Introduction The S tatus Display shows information abo ut the current status of the printer (and its supplies) and allows you to spec ify various settin gs such as the time until the printer enters Energy Saver mode. Opening the Status Displa y and Showing the Supplies Status Use on[...]

  • Page 23

    Recognizing Status Display Alerts 17  Printer St atus Figure —Shows a graphic representation of the printer and indicates where the problem is.  Printing S tatus —Displays the st atus of the current print job.  Popup Setting —Allows you to choose which message(s) you want to bring to the fore ground when that pa rticular condition oc[...]

  • Page 24

    Recovering from a Status Display Alert 18 Recovering from a Status Display Alert When the St atus D isplay notifies you of a printing problem, double-click its icon on the Windows task bar to open t he S tatus Display . The St atus Display identifies what type of error has occurred. Closing the Status Display T o close the S tatus Display from the [...]

  • Page 25

    Using Media UG2400W_UK.book Page 19 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 26

    Media Specifications 20 Media Specifications What types and sizes of media can I load?  " For custom sizes, use the printer dr iver to specify the setti ngs within the ranges shown in the above table. Media Media Size Inch Millimeter Plain Paper A4 8.2 x 11.7 210.0 x 297.0 A5 5.9 x 8.3 148.0 x 210.0 B5 (JIS) 7.2 x 10.1 182.0 x 257.0 B5 (ISO[...]

  • Page 27

    Media Types 21 Media Types Before purchasing a l arge quantity of special media, do a tri al printing with the same media and check the print quality . Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer . konicaminolta.com. Plain Paper Use plain paper that is  S[...]

  • Page 28

    Media Types 22  Adhesive  Folded, creased, curled, e mbossed, warped, or wrinkled  Perforated, three-hol e punch ed, or torn  T oo slick, too coarse, or too textured  Different in texture (roughness) on the front and back  T oo thin or too thick  S tuck together with static electricity  Composed of foil or gilt; too luminous[...]

  • Page 29

    Media Types 23 Envelopes Print on the front (address) side only . Some parts of the envelope consist of three layers of p aper—the front, back, and flap. Anything printed in th ese lay - ered regions may be lost or faded. Use envelopes that are  Common office envelopes ap proved for laser printing with diagonal joints, sharp folds and edges, a[...]

  • Page 30

    Media Types 24 Labels A sheet of labels consists of a face sh eet (the printing su rface), adhesive, and a carrier sheet:  The face sheet must fo llow t he plain paper specification.  The face sh eet surface must cover the e ntire carrier sheet, a nd no adhe - sive should come through on the surface. Y ou can print continuously with label she[...]

  • Page 31

    Media Types 25 Letterhead Format letterhead data within your application. Try printing your dat a on a sheet of plain paper first to check placement. Postcards Format postcard data within your application. T r y printing your data on a sheet of plain paper first to check pla cement. Use postcards that are  Approved for laser printers DO NOT use [...]

  • Page 32

    Media Types 26  Folded or wr inkled Transparencies  " Do not fan transparencies before loading them. Resu lting static elec - tricity may cause printing errors.  " If you touch the face of the trans parencies with your bare hands, print quality may be affected.  " Keep the printer path clean. T ransparencies are especiall[...]

  • Page 33

    Media Types 27 Use transparencies that are  Approved for laser printing DO NOT use transparencies that  Have static electricity that wi ll cause them to stick together  Are specified for inkjet printers Glossy T est all glossy to ensure acceptable performance and to ensure that the image does not shift. DO NOT use glossy that is  Mixed [...]

  • Page 34

    Media Types 28  " When printing on glossy , the top ma rgin is 10 mm (0.394 " ). Imageable Area—Envelopes Envelopes have a nonguaranteed imagea ble area that varies with envelope type.  " The envelope print orienta - tion is deter - mined by your appli - cation. Page Margins Margins are set through your applicati on. Some app[...]

  • Page 35

    Loading Media 29 Loading Media How do I load media? T ake off the top and bottom sheets of a ream of paper . Hol ding a stack of approx - imately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray .  " Do not fan transparencies. Note Although this prin ter was designed for printing on a wide range of[...]

  • Page 36

    Loading Media 30 2 Slide the media guides to pro - vide more space between them. 3 Load the paper face up in the tray .  " Do not load paper above the M mark. Up to 200 sheets (80 g/m 2 [22 lb]) of plain paper can be loaded into the tray at one time. UG2400W_UK.book Page 30 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 37

    Loading Media 31 4 Slide the media guides against the edges of the paper . Other Media When loading media other than plain paper , se t the media mod e (for exam - ple, Envelope, La bel, Thick S tock 1, Thick S tock 2, or T ransparency) in the driver for optimum print quality . Loading Envelopes 1 Open T r ay 1. 2 Remove any media in the tray . UG2[...]

  • Page 38

    Loading Media 32 3 Slide the media guides to pro - vide more space between them. 4 Load the envelopes flap side down in the tray .  " Before loading enve - lopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed, other - wise the envelopes may become wrinkled or a media misfe[...]

  • Page 39

    Loading Media 33 5 Slide the media guides against the edges of the envelo pes. 6 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover.  " Do not touch the transfer belt. UG2400W_UK.book Page 33 Thu rsday, November 11, 2004[...]

  • Page 40

    Loading Media 34 7 Raise the fuser sep a rator levers on the fuser unit. 8 Carefully close the top cover .  " Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to its original position. UG2400W_UK.book Page 34 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 41

    Loading Media 35 Loading Label Sheets/Postcards/Thick Stock/ Transparencies 1 Open T r ay 1. 2 Remove any media in the tray . 3 Slide the media guides to pro - vide more space between them. 4 Load the media face up in the tray .  " Up to 50 sheets can be loaded into the tray at one time. UG2400W_UK.book Page 35 Thu rsday, November 11, 2004 [...]

  • Page 42

    Loading Media 36 5 Slide the media guides against the edges of the media. UG2400W_UK.book Page 36 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 43

    Manual Duplexing 37 Manual Duplexing Select paper with high opacity for duplex (2-sided) printing. For best results, print a small quantity to make sure the opacity is acceptable. Only plain paper can be used for manual duplexing. Other types of paper cannot be used. How do I manually duplex? 1 In the printer driver ( Setup tab / Duplex / Booklet )[...]

  • Page 44

    Output Tray 38 Output Tray All printed media is output to the face-d own output tray on top of the printer . This tray has a capacity of approxim ately 200 sheets (A4/Letter) of 80 g/m 2 (22 lb) paper .  " If the media is stacked too high in the output tray , your printer may experience media misfeeds, excessive media curl, or static buildu[...]

  • Page 45

    Replacing Consumables UG2400W_UK.book Page 39 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 46

    Replacing Consumables 40 Replacing Consumables Note Failure to f ollow instructions as ou tlined in this manual could resul t in voiding your warranty . Refilled Toner Cartridges Note Do not use refil led toner cartri dges. Any damage to the printer o r quality problems caused by a refilled toner cartridge will void your warranty . No technical sup[...]

  • Page 47

    Replacing Consumables 41 When replacing a toner cartridge, refer to the followi ng table. For optimum print quality and performance, use o nly approved KONICA MINOL T A toner cartridges for your specific printer ty pe, as listed in the table below . If you open the top cover , you can find your printer type and the toner cartridge part numbers on t[...]

  • Page 48

    Replacing Consumables 42 Keep toner cartridges:  In their packaging until you’re ready to install them.  In a cool, dry lo cation away from sunlig ht (due to heat). The maximum storage temperature is 35 ° C (95 ° F) and the ma ximum storage humi dity is 85% (noncondensing) . If the toner cartridge is moved from a cold place to a warm, hum[...]

  • Page 49

    Replacing Consumables 43 Replacing a Toner Ca rtridge Note Be careful not to sp ill toner while re placing a ton er cartridge. If toner spills, immediately wipe it off with a soft, d ry cloth. When the toner is empty , the to ner indi cator lights up. Follow the procedure described below to replace the toner cartridge. 1 Check the control panel to [...]

  • Page 50

    Replacing Consumables 44 3 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover.  " Do not touc h the transfer belt. 4 Check that the toner cartridg e to be replaced has b een moved to the front, and then open the front co[...]

  • Page 51

    Replacing Consumables 45 5 Pull the handle on the toner car - tridge toward you, and then pull the toner cartrid ge up to remove it.  " Do not manually rotate the toner cartridge carou - sel. In addition, do not rotate the carousel with force, otherwise it may be damaged. Note Dispose of the empty ton er cartridge according to yo ur local r[...]

  • Page 52

    Replacing Consumables 46 8 Remove the cover from the toner roller .  " Do not touch or scra tch the toner roller. 9 Align the shaft on each end of the toner cartridge with its hold - ers, and then insert the car - tridge.  " Before inserting the toner cartridge, make sure that the color of the toner car - tridge to be inst alled is [...]

  • Page 53

    Replacing Consumables 47 11 Close the front cover . 12 Carefully close the top cover .  " When the top cover is closed, the black toner cartridge auto matically moves so that it can be replaced. With each press of the Rotate T oner key , the yellow , then magenta toner cartridge moves so that it can be replaced.  " If the Auto T one[...]

  • Page 54

    Replacing Consumables 48 Replacing the Drum Cartridge 1 Pull the lever , an d then open the top cover .  " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover.  " Do not touc h the transfer belt. 2 Carefully pull out the drum car - tridge. Note Dispose of the used drum c[...]

  • Page 55

    Replacing Consumables 49 3 Prepare the new drum cartridge.  " Do not touch the PC drum on the drum car - tridge. 4 Install the new drum cartridge. 5 Carefully close the top cover . UG2400W_UK.book Page 49 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 56

    Replacing Consumables 50  " The printer must complete a calibra tion cycle (less than 2 minutes) after the drum cartridge has been replaced. If you open a cover before the printer is reset, the calibration sto ps, then st arts over again af ter the cover is closed. UG2400W_UK.book Page 50 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 57

    Maintaining the Printer UG2400W_UK.book Page 51 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 58

    Maintaining the Printer 52 Maintaining the Printer CAUTION Read all caution and warning lab els ca refully , making sure to follow any instructions contained in them. These labels are located on th e inside of the printer ’s covers and the interior of the printer body . Handle the printer with care to pres erve its life. Abuse may cause damage an[...]

  • Page 59

    Maintaining the Printer 53  Do not leave the printer ’s covers open for any length of time, espe cially in well-lit places; light may damage the drum cartridge.  Do not open the printer during prin ting.  Do not tap media st acks on the printer .  Do not lubricate or disassemble the printer .  Do not tilt the printer .  Do not t[...]

  • Page 60

    Cleaning the Printer 54 Cleaning the Printer CAUTION Be sure to turn off the printer and u nplug the po wer cord before cleaning. Exterior Control Panel Ventilation Grille Filter Printer Exterior UG2400W_UK.book Page 54 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 61

    Cleaning the Printer 55 Interior Cleaning the Media Feed Roller and Laser Lens 1 Pull the lever , and then open the top cover .  " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover.  " Do not touch the transfer belt. 2 Slowly pull out the drum car - tridge. UG2400W_UK.[...]

  • Page 62

    Cleaning the Printer 56 Note Position the removed drum cartr idge as shown in the il lustration at the right. Be sure to keep the drum cartridge horizont al and place it where it wil l not become dirty . Do not leave the drum cartridge removed for more th an 15 minutes, and do not place the remove d drum cartridge in a location where it would b e e[...]

  • Page 63

    Cleaning the Printer 57 4 Clean the laser lens by wiping them with a soft, dry cloth. 5 Reinstall the drum cartridge. BOTTO M UG2400W_UK.book Page 57 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 64

    Storing the Printer 58 6 Carefully close the top cover . Storing the Printer Note If this printer is not to be used for an extended period of time, store the prin ter with the fuser separator levers raised (set to the envelope position). UG2400W_UK.book Page 58 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 65

    Troublesho oting UG2400W_UK.book Page 59 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 66

    Introduction 60 Introduction This chapter provides information to aid you in reso lving printer problems you may encounter , or at leas t guide you to the proper sources for help. Preventing media misfe eds Page 61 Understanding the media path Page 62 Indicator Messages Page 62 Clearing media misfeeds Page 65 Solving problems with media mi sfeeds P[...]

  • Page 67

    Preventing Media Misfeeds 61 Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especiall y on the leading edge. The printer is on a hard, flat, level surface. Y ou store media in a dry location away from moisture and humidity . Y ou remove transparencies from the out put tray immediately after prin[...]

  • Page 68

    Understanding th e Media Path 62 Understanding the Media Path Understanding the printer ’s media path will help you l ocate media misfeeds. 1 Output tray 2 T ransfer belt unit 3 T oner cartridge carousel 4 Drum cartridge 5 T ra y 1 6 Fuser unit Indicator Messages The control panel indicato rs (Ready , Error) provide information about yo ur printe[...]

  • Page 69

    Indicator Messa ges 63 Rapid blinking alter - nately The tray ran ou t of paper while printing. Load media into Tr a y 1. No media in the tray specified in the printer driver . Load the appropriate type of media into T ray 1. Media size error If the “Auto Continue” has been activated in the S tatus Dis p lay , the sheet already fed in, is auto [...]

  • Page 70

    Indicator Messages 64 Service Message This message indicates a more serious fault that can only be corrected by a customer servic e engineer . Ready indicator (green) Error indicator (orange) Condition Action Off Rap id blink - ing Fatal error T urn the printer off, then on again. If the problem persist s, contact your vendor or authorized ser - vi[...]

  • Page 71

    Clearing Media Misfeeds 65 Clearing Media Misfeeds T o avoid damage, always remove misfed media gently , without tearing it. Any pieces of media left in the printer , whether large or small, can obstruct the media path and cause further misfee ds. Do not reload me dia that has misfed. Note The image is not fixed on the media before th e fusing proc[...]

  • Page 72

    Clearing Media Misfeeds 66 Clearing Procedures 1 Pull the lever , an d then open the top cover .  " If there is paper in the output tray , remove it, and then fold up the out - put tray before opening the top cover.  " Do not touc h the transfer belt. 2 Slowly pull out the drum car - tridge. UG2400W_UK.book Page 66 Thu rsday, Novemb[...]

  • Page 73

    Clearing Media Misfeeds 67 Note Position the removed drum cartridge as shown in the illustration at the rig ht. Be sure to k eep the drum cartrid ge horizont al and place it where it w ill not become dirty . Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed dru m cartridge in a location w here it would b[...]

  • Page 74

    Clearing Media Misfeeds 68 4 Reinstall the drum cartridge. 5 Carefully close the top cover . UG2400W_UK.book Page 68 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 75

    Solving Problems wi th Media Misfeeds 69 Solving Problems with Media Misfeeds  " Frequent misfeeds in any area indica te that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’ re using unsupported print media . Symptom Cause Solution Several sheets go through the printer together . The front edges of [...]

  • Page 76

    Solving Problems with Media Misfeeds 70 Media is misfeeding. Envelopes are facing the wrong way in Tray 1. Load the envelopes in T ray 1 so the flaps are facing down. If the flaps are on the long edge, load the envelopes with the flap toward the left of the printer . T ran sparencies have collected static elec - tricity in the tray . Remove the tra[...]

  • Page 77

    Solving Other Problems 71 Solving Other Problems  " T o order KONICA MINOL T A cons umables, go to www .q-sh op.com. Symptom Cause Solution Printer power is not on. The power cord is not correctly plugged into the outlet. T urn off the printer , co nfirm that the power cord is correctly plugge d into the outlet, and then turn on the printer[...]

  • Page 78

    Solving Other Problems 72 Not all pages print. The printer has the wrong kind of cable, or the printer is not configured for th e correct cable and port. Check your cable. The Cancel key was pressed. Make sure no one pressed the Cancel key while your job was printing. The tray is empty . Check that the trays are loaded with media, in place, and sec[...]

  • Page 79

    Solving Other Problems 73 Media is wrinkled. The medi a is moist from humidity or hav - ing water spilled on it. Remove the moist media and replace it with new , dry medi a. The media feed ro ller or fuser unit is de fec - tive. Check them for damag e. If necessary , contact T echnical Support with the error information. Unsupported media (wrong si[...]

  • Page 80

    Solving Problems with Printing Quality 74 Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed , or there are blank spots on the printed pa ge. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage. If it is da maged, replace it. The printer drive r is not set correctly . Sele[...]

  • Page 81

    Solving Problems with Printing Quality 75 Entire sheet is printed in black or color . One or more of the toner cartridges are defective. Remove the toner cartridge an d check for damage. If it is damage d, replace it. The drum cartridge is defective. Remove the drum cartri dge and check for damage. If it is damaged, replace it. Image is too light; [...]

  • Page 82

    Solving Problems with Printing Quality 76 Image is blurred; background is lightly stained; there is insufficient gloss of the printed image. One or more of the toner cartridges are defective. Remove the toner cartridge and check for damage. If it is damaged , replace it. The drum cartridge is defective. Remove the drum cartridge and check for damag[...]

  • Page 83

    Solving Problems with Printing Quality 77 There is insufficient fusing or the image comes off when rubbed. The medi a is moist from humidity . Remove the moist media and replace it with new , dry medi a. Unsupported media (wrong size, thick - ness, type, etc.) is being used. Use KONICA MINOL T A-approved media. See “Media S pecification s ” on [...]

  • Page 84

    Solving Problems with Printing Quality 78 Abnormal areas (white , black, or color) appear in a regular pattern. The laser lens is dirty . Cle an the laser lens. The toner cartridge is defective. Remove the toner cartridg e with the color causing the abnormal image. Replace it with a new toner cartridge. The drum cartridge is defective. Remove the d[...]

  • Page 85

    Solving Problems with Printing Quality 79 If the problem is not resolved, even after all of the above have been per - formed, contact T echnical Support with the error information. For contact information, refer to the General Informatio n Guide. Colors are not register - ing properly; colors are mixed or have page- to-page vari - ation. The top co[...]

  • Page 86

    Solving Problems with Printing Quality 80 UG2400W_UK.book Page 80 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 87

    Installing Accessories UG2400W_UK.book Page 81 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 88

    Dust Cover 82 Dust Cover The dust cover is a standard printer feature in the Americas, but an optional accessory in other areas. Contact your vendor or go to printer . konicaminolta.com for purchase informa - tion. When the dust cover is attached to T ray 1, the media is protected from dust, and operating noises from printing are reduced. We recomm[...]

  • Page 89

    Dust Cover 83 3 Attach the lid to the dust cover . Loading Media in Tr ay 1 with the Dust Cover installed 1 Remove the lid from the dust cover , and then open the front panel of the dust cover . 2 Slide the media guides to pro - vide more space between them. UG2400W_UK.book Page 83 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 90

    Dust Cover 84 3 Load the media face up in the tray .  " Do not load ab ove the M mark. Do not load more than 10 envelopes or 50 sheets of labels, post - cards, thick stock, or tr ansp a rencies at one time. 4 Slide the media guides against the edges of the media. 5 Close the front panel of the dust cover , and then reattach the lid to the d[...]

  • Page 91

    Appendix UG2400W_UK.book Page 85 Thu rsday, November 11, 2004 12:16 PM[...]

  • Page 92

    Safety Specifications 86 Safety Specifications Technical Specifications Printer Printer Safety standards U.S. model UL 60950-1, CSA C22.2 No. 60950-1-03 European model EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950-1 (IEC 60950-1) China model GB 49 43 EMC standards U.S. model FCC part 15 subp art B class B ICES-003 European model EU Directi[...]

  • Page 93

    Technical Specifications 87 W arm-up time 100 V/120 V: 45 seconds 220 to 240 V: 49 seconds Media sizes Paper width: 92 to 216 mm (3.6 to 8.5") Paper length: 148 to 356 mm (5.9 to 14.0") Paper/Media • Plain paper (60 to 90 g/m 2 ; 16 to 24 lb) • T ransparency • Envelope • Thick S tock (91 to 163 g/m 2 ) •P o s t c a r d • Lette[...]

  • Page 94

    Our Concern for Environmental Protection 88 Consumable Life Expectancy Chart Our Concern for Environmental Protection As an ENERGY ST AR ® Partner , we have determined that this machine me ets the ENERGY ST AR Gu idelines for energy efficiency . What is an ENERGY STAR product? An ENERGY ST AR product has a special feature that allow s it to automa[...]

  • Page 95

    Index Index 89 A Accessory Dust cover 82 C Consumables Toner cartridge 40 D Dust cover 82 E Envelope 23 G Glossy 27 I Imageable area 27 Indicator Error messages 62 Service messages 64 Status message 5 L Labels 24 Letterhead 25 Loading medi a 29 M Maintenance 52 Manual duplexing 37 Media Clearing misfeeds 65 Imageable area 27 Loading 29 UG2400W_UK.b[...]